ACT outages and service status in Khandagiri, Odisha

Problems in the last 24 hours in Khandagiri, Odisha

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Khandagiri, Odisha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Khandagiri, Odisha

Latest outage, problems and issue reports in Khandagiri and nearby locations:

• 
  Chinmay492 (@Chinmay_492) reported 6 minutes ago from Bhubaneshwar, Odisha

  @ACTFibernet @ActfiberC Hi, am from Bhubaneswar ,Odisha. When can i expect a broadband connection from you. The local ISP and BSNL sucks over here...I feel i am cheated. Hope to use your connection soon!

• 
  Soumya Darshan (@SoumyaD114) reported 59 minutes ago from Bhubaneshwar, Odisha

  @ACTFibernet I had raised request for disconnection of my WiFi. The request is closed but I got the bill today. I am trying to call customer care but not able to connect. I got connected once but the customer care executive put me on hold and got disconnected. SR10142444627622

• 
  Jiban Mohanty (@jibanlive111) reported 59 minutes ago from Bhubaneshwar, Odisha

  @Vir514 @ACTFibernet Sorry for the inconvenience caused. We will try to fix it soon.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abhishek Bhargav (@abhibhargav) reported 2 minutes ago

  @ACTFibernet Ticket ID: SR11081248564704 Pending since 1 week.. Please resolve at the earliest.. It is difficult to connect to the customer care.. Kindly resolve..

• 
  Vivek నాళ్ళ (@NallaVivek) reported 5 minutes ago

  @ACTFibernet Asking customer to have Patience for two months is not called service Its utter failure to fix your useless company’s systems Return my money you made me to pay extra

• 
  Alisha Rahaman Sarkar (@zohrabai) reported 5 minutes ago

  Hello @ACTFibernet, the wifi at our Green Park office has been down since Tuesday morning. It has been impossible to get through to anyone at the company, and we are repeatedly being put on hold. 24 hours later, we still don't have internet. What nonsense is this?

• 
  Yogesh Bhardwaj (@YogeshB20643297) reported 6 minutes ago

  I recently changed Airtel to Act believing better service. The modem do not provide 2 frequency, my cams have 2.4g however mobile to configure auto connect to 5g in wifi. I called tech, he asked to call support, they informed steps of no use @ACTFibernet

• 
  Saran (@charts_TA101) reported 6 minutes ago

  @ACTFibernet Thank you it is resolved, Request you to Make sure there is a way to reach customer support other than chatbot and IVRS loop

• 
  Harry (@harrythemod) reported 7 minutes ago

  why is it that we have to reach via social media to even get a decent ticket resolution and updates. @ACTFibernet like ETA resolution time just keep on expanding without comments. is there any technician man power shortage or operational challenges? No roper escalation paths

• 
  Prajwal P (@theprajwalp3722) reported 7 minutes ago

  @ACTFibernet What a pathetic customer service you guys have. No response since 4-5 days. There’s no actual line which people can call and complain. All calls go through the system and get dropped off. If someone picks up, they say this is not the correct department. OK, fine. If I ask them to transfer to the correct department, they say they can’t, wtf Your internet is good, but customer service is terrible. Please improve.

• 
  Pradeep Raj (@deepu67) reported 8 minutes ago

  @ACTFibernet SR10381179589144, the original resolution time promised was 15/7 21:00. The ticket was raised around 15/7 15:03. It’s been almost 20 hours and still nobody showed up. If you cannot keep up the promise why even bother to give a resolution time.

• 
  Rudy 𐤊 (@Rudy14112222) reported 11 minutes ago

  @ACTFibernet due to your sales person Guru from Thirumullaivoyal the way how he dealt with me and shown his pathetic attitude you missed me to become your potential customer, until you will have professional sales staff you will never win in this heavy internet competition INR

• 
  Aditya ³³ (@adityaharindar) reported 14 minutes ago

  @nithitsuki @ACTFibernet Bangalore, ACT layed out a fiber line, but it doesn’t terminate at my home, there’s a common box for connections in the area, so not true FTTH