ACT outages and service status in Kāvali, Andhra Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Kāvali, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kāvali, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kāvali, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 1: Problems at ACT
ACT is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports Near Kāvali, Andhra Pradesh
Latest outage, problems and issue reports in Kāvali and nearby locations:
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VAMSI KRISHNA DS (@dsvamsikrishna3) reported from Kāvali, Andhra Pradesh@ACTFibernet @ACTFibernet any update? I ran out of mobile data twice from morning. When can I expect resolution?? It's impacting my work..
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VAMSI KRISHNA DS (@dsvamsikrishna3) reported from Kāvali, Andhra Pradesh@ACTFibernet @ACTFibernet No one contacted yet. What is the ETA for resolution?
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Dinesh Yepuru (@dinu207) reported from Kāvali, Andhra Pradesh@ACTFibernet @actdigital I am trying to connect with digital TV Care through phone...but every time it is landing in Fibernet care...I want go cancel my digital TV account no : 12982920
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VAMSI KRISHNA DS (@dsvamsikrishna3) reported from Kāvali, Andhra Pradesh@ACTFibernet Any update. Still service is down 😞
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VAMSI KRISHNA DS (@dsvamsikrishna3) reported from Kāvali, Andhra Pradesh@ACTFibernet No internet since 30 mins. Can you please help to resolve the issue asap
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VAMSI KRISHNA DS (@dsvamsikrishna3) reported from Kāvali, Andhra Pradesh@ACTFibernet Having issue while connecting to VPN since yesterday afternoon. Getting disconnected very frequently. Please solve the issue ASAP.
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VAMSI KRISHNA DS (@dsvamsikrishna3) reported from Kāvali, Andhra Pradesh@ACTFibernet No internet since yesterday morning almost 36hrs passed. When will you restore the service?
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VAMSI KRISHNA DS (@dsvamsikrishna3) reported from Kāvali, Andhra Pradesh@ACTFibernet Everyday internet is becoming unstable post 10:30AM . Can't you guys provide me any solution?
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VAMSI KRISHNA DS (@dsvamsikrishna3) reported from Kāvali, Andhra Pradesh@ACTFibernet By when can we expect resolution?
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Dinesh Yepuru (@dinu207) reported from Kāvali, Andhra Pradesh@ACTFibernet Your request SR10460990898322 is tentatively expected to be resolved by 8/16/2021 11:00:00 AM (MM/DD/YYYY). You can track the status using the ACT Fibernet app Continuously I m facing issues with ACT, every month I m reaching out to customer care with the issue.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Abhilash Pillai (@AbhilashRPillai) reported@ACTFibernet worst customer support experience. Existing customers should not have to chase basic service requests SR10280397045844 for 4 days after the committed deadline has passed.#ACTFibernet #PoorService
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Thamizhan (@ImThamizha) reportedSR10380451034251 @ACTFibernet Calls made to customer care gets disconnected, Refund not getting processed for 30 days, No links are sent to me but custome care says I dont not use the link.. No supervisor calls back!! So what's the solution now ?
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Mohammed Sameer (@sameermoh) reported@ACTFibernet SR10180483914514 is still not resolved, the issue has been unresolved for 17 hours now. The ETR was 21:00 hrs. My day to day tasks are hampered because of your irresponsible messages and delay in resolving the issue with wrong ETR.
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Rajagopalan Baskaran (@Arjungopalan) reported@ACTFibernet Same complex with multiple ACT connections here. Only our connection is not working. Why is it taking so long for your executives to resolve it?
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Majestic soul (@IMEMYSELF_MK15) reported@ACTFibernet When you will do so. Your technician donot listen to customer problems and talk with rudeness.
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Jinendra Kothari (@Jinukothari2) reported@ACTFibernet I raised 3 tickets and all of them are closed without a resolution. My internet is working at 8 mbps speed against a plan of 400 mbps. Are you guys taking your customers for a granted?
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Rajenderreddy (@rajender4reddy) reported@ACTFibernet @ACTFibernetHYD Complaint No: SR10180476603804 My internet has been down since the night of the 28th. You promised it would be fixed by 1 PM on the 29th, then changed it to 6:30 PM. I called and explained that I had urgent work, and your team assured me the ticket
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NARENDRA (@narenn86) reported@ACTFibernet Your ETR says 1pm tomorrow. We have work to do online. Will you reimburse for the damages or extend our validity for 24 hrs + outage ? This is not acceptable. In Bangalore you need 1 full day to resolve issues.
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Ayush Khandelwal (@ayushkhndelwal) reported@ACTFibernet again there is problem first request (SR11880463575664) was supposed to be resolved by by 28May between 1-4 pm and now, it's taking longer than expected to resolve your ticket. Revised timeline is 28-May 19:30 to 21:00. Your team is not reachable @ACTFibernet @jagograhakjago
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Jinendra Kothari (@Jinukothari2) reported@ACTFibernet My internet speed is only 10 mbps. My plan is for 400 mbps. I raised a complaint and instead the ticket is closed with a resolution. Please look into this on priority.