ACT Outage Report in Idukki, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Prashant Rane
(@ThePrrane) reported
@ACTFibernet I must say, there was a quick call back after our conversation here. The connectivity was restored on 11th aug, but stopped working after few hours. After half a day of outage on 11th, it got restored again.
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Kc
(@Kc24813942) reported
@ACTFibernet It is utter despair and shame to inform that the service engineers who visits the premises in resolving the issue has got no sense and worst attitude. I have been the customer since years and my property is being for multiple connections. No courtesy at all.
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rahul singh
(@rahulsk) reported
@ACTFibernet Complaint #SR10160998502422 internet not working from 11 AM. We WFH & losing internet like this could result in losing job. Please share latest update to fix this ASAP.
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Chelsea Indian
(@SumitDe63354407) reported
@ACTFibernet For past 2 days, 13th & 14th Aug, the download shows 285 GB & 433 GB respectively. I think I have been hacked or there is some issue on your end. Need it fixed ASAP as I am working from home and need atleast 80 mbps of download speed. Account Number: 102015519006
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mohan khaleja
(@Balamsrinath) reported
@ACTFibernet And your Customer representative disconnects the call whenever i say this issue or they Will simply transfer the call to other executive , really tired of calling you support number
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Gaurav Balani
(@Gaurav81374423) reported
@ACTFibernet Please help me with way to decativate my account
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Govind Shah
(@mr_goviiee) reported
@ACTFibernet asking for a plan change for long time. You dont process my request and raise invoice for old plan. Aft making payt, you say plan cant be changed, adding zee subscription to my bill when i haven't recd login itself. A big no to ACT.Poor customer service, billing dept
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Koushik
(@Koushik09665103) reported
@ACTFibernet Please note ACT technician called and informed the problem will be fixed in an hour @ 12:30 and it's 15:05 now Still no resolution.. please escalate.. definitely disappointed with the service..
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Mohd Abdul Sattar
(@SattarFarooqui) reported
@ACTFibernet Respected sir There is a very bad quality of Net service in Zeba bagh area of Asif Nagar , Hyderabad Please rectify the problem immediately. Otherwise we will be forced to move to some other service provider Land Mark: Near Ahmed Function Palace and Ahmed Cafe
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Santosh Kumar🇮🇳
(@I_ss_santosh) reported
@ACTFibernet @ACTFibernetHYD raised shifting request day before yesterday connected with executive but no resolution so far.