ACT Outage Report in Idukki, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Srilakshmi Parthasarathy
(@SrilaxPartha) reported
@ACTFibernet My broadband is down for the past 1 week & hav been following up for resolution. Without resolving they have closed ticket. Shame on your technicians. You Really have to look at your customer service people. horrible in handling us. Been here from '14 & leaving now.
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Gireesh Jagadeeswaran
(@gireesh_10_93) reported
Can someone attend the ticket that I've logged yesterday? @ACTFibernet ? No one is even trying to look at the net connectivity issue and it's already 5 days this month without proper internet. You're going back to the level of customer service you had back in 2015
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madhan k
(@madhank93321026) reported
@ACTFibernet Hi team, Still now my connection is not working from the act support side no one contacted me and responded to my ticket. I want to change my internet provider... Please remove the hub box in my home... Nearly five days loss of pay for my work... Still now no one contacts me..
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@devilaround
(@divyanatarajan9) reported
@Soonaapaana7 @shanghavi_k @ACTFibernet Have been hearing this since Tuesday,after waiting for 15 mins to speak to a ACT customer service agent..#ACT #ACTsucks
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சூனா பானா 😎
(@Soonaapaana7) reported
My connection has been out from today morning. No response for the Ticket no : SR10366602357594. No one has called or provided an update on what is gng on. Abysmal service. @ACTFibernet #ACTsucks
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Not_your_type💎💫
(@Girlwitha_plan) reported
@ACTFibernet it’s very difficult during times when critical meetings are happening whilst working from home. For the last few days been working with hotspot connectivity. Planning on surrendering such poor Internet provider with the worst customer service! +wrong repair TAT !
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Layeeque Abdal
(@iamlayeeque) reported
@ACTFibernet there is network issue since 5 days and no resolution yet! No engineer contacted either.
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Yamuna Harsha 🇮🇳
(@YamunaHarsha) reported
@ACTFibernet Ac no 103839068490, wifi is down since Sunday and no response in spite of repeated complaints.
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Aravind Baskar
(@BaskarAravind) reported
@ACTFibernet @blazingBrainz This is one of their standards. Very poor customer support and technical competency.
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Sriram
(@ramsri_1207) reported
@_rahulravindra @ACTFibernet I am using Jio Fibre from almost a year now, haven’t faced a single issue till now🤞🏼 there’s no need at all for customer support