ACT outages and service status in Idukki, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Idukki, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at ACT
ACT is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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MayaRao (@MayaRao) reported@ACTFibernet @aakashkumarpur1 No connection since April 29th. Please expedite repair. Rush extra technical staff because the existing number are overwhelmed and unable to rectify the issue.
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akshath.k.r (@akshathkr) reported@ACTFibernet The issues are happening every month at least once. Really disappointing experience.
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Sumit Prakash (@SumitPr72537166) reported@ACTFibernet no resolution till now..forcing us to discontinue the service…
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Vivek kumar (@Vivek_vikki9) reported@ACTFibernet How many times you reply the same thing?? Not even once an agent from your side called me. Such a worst experience ever. How can a customer be with patience for such long. Even today I called the customer care and they wanted me to wait 7 more days. Pathetic service provider
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achal (@kaundinya5) reported@ACTFibernet your service sucks to an extent I can't even try to describe. 2 days and counting with no internet or update on what the status of the fix is. Your customer care sucks and cannot provide any solutions. Your app sucks it doesn't connect me to anyone useful. Eat shi
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Ajay Verma (@vajay09101988) reported@ACTFibernet You are very smart auto resolved my issue and closed the ticket and charged me the bill of 2200 + for plan change charges but your executive who guided me to change the plan told me this will be includ in next month's bill again mis-selling.@AshwiniVaishnaw @jagograhakjago
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Harsh D Ranjan (@HarshDRanjan1) reported@deathflash_xyz @ACTFibernet They take 3 hours to just start your connected after installation super slow response
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Avinash jha (@Er_Avinashjha) reportedHi @ACTFibernet this is regarding my request SR10280004314794. It’s been over 5 days with no internet since 29th April. Every day I’m told “24 hours,” but there’s no resolution. If you’re unable to fix it, please be transparent. Very disappointing service—not recommended.
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Maniveer Baradi (@ManiveerBaradi) reported@ACTFibernet I'm formally demanding: ✅ Installation within 24 hrs ✅ The 1 free month as promised ✅ Named senior contact owning the issue. Otherwise this goes to TRAI, the Consumer Helpline (1915), and a chargeback. Your move. (7/7)
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Saliq Gowhar (@saliq7_) reported@ACTFibernet I have nothing to do with your **** company anymore Just cancel my connection