ACT Outage Report in Idukki, State of Kerala

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Idukki, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (69%)

2. 

   Wi-fi (19%)

3. 

   Total Blackout (9%)

4. 

   E-mail (1%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• vishnu (@dandin624) reported a minute ago

  @ACTFibernet Everywhere we are facing this issue no internet

• vishnu (@dandin624) reported 4 minutes ago

  @ACTFibernet no providing good service in my area #newdigitalindia

• mohammedbasik (@mohammedbasik) reported 4 minutes ago

  @ACTFibernet its been 6 days of payment for installation,not yet done.who paid along with me .they got new connection I haven’t get till today.even there is no cable connected also.pleased b consider my problem.

• Prerna rayal (@PrernaRayal) reported 5 minutes ago

  @ACTFibernet @balamalladi It's the 2nd time in month where I am chasing you people to get my internet service back.I raised complaint in morning and got commitment to get call back with in 2 hours .I waited for more than 5 hours nobody even bother to respond.

• siju mathew (@SijuMath) reported 8 minutes ago

  @ACTFibernet Yes, it has resolved however I would recommend immediate customer handling skills need to be given to people in the billing department. Resolving issues dosent fix the impact of customers. Thanks

• Amar (@_ImAmar) reported 11 minutes ago

  @ACTFibernet I have received the below resolution message now even though the complaint is not resolved. What's happening???, never experienced such a worst service !!! Dear Customer, Your ticket no SR10257073942196 is closed. To REOPEN ticket Reply N to 9632711600.

• Dilli Babu (@DilliBabuNakka) reported 12 minutes ago

  @ACTFibernet @TRAI No technician has turned up yet. We're working from home. If u can't provide service, u shouldn't have accepted our request nd received payment. It appears that @ACTFibernet has chosen a funda to loot public taking lockdown advantage #lockdownlooters_actfibernet

• Venkat (@venkatesh295) reported 14 minutes ago

  @ACTFibernet and everytime I call your customer care, the whole cycle starts again. Is this a joke ? I want my refund immediately. Period.

• Sheba Samuel (@shebasugar) reported 16 minutes ago

  @ACTFibernet looks like act team has reset my router ssid and password instead of someone else's by mistake . I am stuck with our internet for the past one day and no one is bothering to fix my issue. My account id is 103435395908 but my router is displaying something else.

• Richard (@Barrettorichard) reported 16 minutes ago

  @ACTFibernet No you arent, the same was done last week. And how the hell are you looking into this without me giving you a customer id? Connect with me on DM