ACT outages and service status in Idukki, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Idukki, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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ajay kumar (@ajjukumarcse) reported2/2 After the technician reset the connection, the existing Wi-Fi password stopped working and nobody informed us. No update, no communication, and still no reliable internet. Customers depend on your service for workthis level of support is unacceptable. #ACTFibernet #CustomerS
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Nishanth Mohan (@Nishant68614547) reported@DoT_India @ACTFibernet Internet not working for long now. A ticket has been raised having number SR10280628326884. Kindly process this immediately.
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HinduRastra (@priyank94822065) reported@ACTFibernet What about the situation when you employee is threatening me to kill me? Will @ACTFibernet will be responsible for the same if any theft happens of any unfortunate incident either happens with me or my family?
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A Sceptical Man (@WhyDan4) reported@ACTFibernet Act Fibernet account 101003959349 of Sai AE Broadband is not working for the past 2 hours. No response to complaint from Act Fibernet. Bill paid three days ago via Order ID: 407-2704380-0659516. Poor service... 👎👎👎
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मार्गबन्धु श्रीधर: (@EkanAnekan) reported@ACTFibernet Could you confirm if the connection will be restored today - I have created the service request 4 days before
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SBajaj (@SBajaj06) reportedAs I said, this wifi service is pathetic and goes down every week! Punctuality at its best, never misses a week, my ticket - SR11080611760224 for today’s struggle with ACT wifi. Can’t you guys work on it and fix it in my area for good? @ACTFibernet
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Punit Dashottar (@dashottarpunit) reported@ACTFibernet Non responsive CUSTOMER TEAM
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Ayan Chowdhury (@ayanc97) reportedAnyone looking to book broadband don't ever go for @ACTFibernet They will lie to you that if you setup their fibernet box in your home with your electricity you will get waiver but 2nd month running there is 0 discussion about that, no mention of waiver ,and support ticket stuck
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crest (@N0PE_ALlTE) reported@ACTFibernet @ACTFibernetHYD Really disappointed with the complete lack of response and support from the team regarding my issue for ticket id SR10180566938884 .No updates, no follow-up, and no effort to even contact me to resolve the problem. Customer support should do better
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Sai Shyam G (@SaiShyamG) reportedHi @ACTFibernet, internet is down, your app and website aren't working, and customer support had a 20-minute wait time. Finally managed to raise a ticket via the call centre, only to be told the entire area is affected. Can you fix this immediately? Ticket ID: SR10280646948058