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ACT

ACT outages and service status in Idukki, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • NileshM13475468
    Nilesh Mishra (@NileshM13475468) reported

    @ACTFibernet @ACTFibernetHelp Repeated outages due to tampering at current junction box. Requesting junction box relocation/change to a secure location (locked/indoor) Or Please shift my connection to a different nearby box/port. Need permanent fix, not temporary repair.

  • RanjanBhaiya
    Bhaiya Ankit Ranjan (@RanjanBhaiya) reported

    @ACTFibernet What prioritisation you are doing ? Closed the ticket without resolving the issue, This is seriously not good and by the way Why you had tagged me as "Chronic Customer", Did asking questions wrong? Or if I dont align with your view I become Chronic?

  • FiZbQ
    i@m (@FiZbQ) reported

    I could find many others, who have also reported the same internet connection issues to the same X handle @ACTFibernet. And they were also left unresolved. This is very bad. I am switching to other service provider very soon. It is affecting my work.

  • RajendraChim
    Explore The (@RajendraChim) reported

    @ACTFibernet what a useless service provider you are. Total garbage #actfibrenet #act

  • pra17th04am
    Prathmesh Surve (@pra17th04am) reported

    @ACTFibernetHYD @ACTFibernet @ACTFibernet I raised complaint SR10179872550794 yesterday via your helpline (9121212121) and was promised resolution by 6:30 PM the same day. It was then pushed to today 10 AM, now it’s 1:30 PM and still not resolved. I frequently face the same problem always please look into it

  • yashjaiswaalll
    DataBites (@yashjaiswaalll) reported

    @ACTFibernet I'm asking u guys nicely this time, when will my wifi issue be fixed? My ticket id is - SR10179878376514 Fix it within 2-4 hours im missing my classes.

  • NiteshS62998787
    Nitesh Singh (@NiteshS62998787) reported

    @ACTFibernet please check out my problem in dm

  • nrj_01_
    𝓷𝓮𝓮𝓻𝓪𝓳 𝓽𝓱𝓪𝓴𝓾𝓻 (@nrj_01_) reported

    @ACTFibernet Ai crap

  • DrSriLata
    Srinivas Rayabandi🇮🇳 (@DrSriLata) reported

    Hey @ACTFibernet, this is unacceptable. Applied for relocation on the 20th, promised installation by the 22nd. It’s now the 24th and I’m still stuck without internet. My work is suffering. Sort this out ASAP! Complaint No: #SR10179937122025 #ACTFibernet #CustomerServiceFail

  • muqthar27ahmed
    muqthar ahmed (@muqthar27ahmed) reported

    @JioCare Raised complaint but no response yet. SR No: SR00002KkDF4 Jio Fiber Voice No: 914079649420 No technician visit and customer care not answering calls. Very disappointing service. Kindly resolve ASAP. Compare to you @ACTFibernet Is so much better in service