ACT Outage Report in Idukki, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (17%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Kartik Tiwari
(@ItsKartikT) reported
@ACTFibernet Hi ACT Bengaluru! May I ask how long it would take to resolve an Internet not working issue? It's not working since yesterday 7 PM. You promote yourself as a WFH enabler. Is this the enabling? Since yesterday ticket is open, but no action untill now. Fantastic!
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Pavan Mathew
(@Pavanbandanadam) reported
@ACTFibernetHYD @ACTFibernet Worst customer service experience I have ever had in Hyderabad. No one responses even after we raise complaints. The team says 24 hrs for resolution but did not resolve even after 24 hrs. Facing the same connectivity issue 4 times in a month.
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rr రావి. rr raavi
(@raavipydi) reported
@ACTFibernet my internet connection is not working for the last 24hrs vide ticket number SR10561366642112,a/c105010967534 and user id 11059128 On 23rdAug also my internet connection is not working for and restored after 49 hrs. Reasons for this frequent interruptions isnot known
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vinay kumar
(@vinay_libra) reported
@ACTFibernet Hello, My internet isn't working. It always goes off and I have to lodge a complaint. You guys don't respond on calls or service requests. If luckily I connect to someone whom I explain my situation, they just hung up on me. I want to disconnect your services
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Chandra Mohan S
(@chandru8888) reported
@ACTFibernet Internet is down for the past 6 hours on a working day! I get response to my complaint that minimum time needed for resolution is 24hours. What a service!SR10261398247832
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Chaithratessa
(@Chaithratessa3) reported
@ACTFibernet I cannot wait till 24 hours ..I need internet now ..u think customers are puppets to listen to ur stupid resolutions ...
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The Elder Man
(@ShunaamMajumder) reported
@ACTFibernet This is too much. Internet is out since morning and nothing has been done. Someone called to check the location but did not turn up. Please help man. Docket number: SR10261395525932
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Pallavi A
(@Khanabadosh_P) reported
@ACTFibernet **** service. Got ride of your services because I couldn't bear the headache of dealing with any of your further. Good riddance! That's my feedback.
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Puneet Chugh
(@Puneet_Chugh_) reported
@ACTFibernet Need to downgrade plan , kindly help. A/c no. : 102113551836
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vinay kumar
(@vinay_libra) reported
@ACTFibernet Please do refund.. it has been six months with your unreliable service and I'm not at all satisfied with it. I'm sick of your customer service. They take days of time to fix the issues and it does affect my work. Please do refund.