ACT Outage Report in Idukki, State of Kerala

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Idukki, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (19%)

3. 

   Total Blackout (11%)

4. 

   E-mail (2%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Shiva Kumar (@ShivaKu03111509) reported 4 minutes ago

  @ACTFibernet Still not received any call and issue not yet resolved.

• Yogik (@yogeshknaidu) reported 5 minutes ago

  @ACTFibernet Internet connection are not working could you please check and this is becoming regular monthly twice for 2 days we don’t have connections at all

• Aisha Khizar (@khizar_aisha) reported 5 minutes ago

  @ACTFibernet my net is not working for last 4 day. Raied compliant SR10365046567594. Without resolving issue you guys closed the ticket. i have reponed it, I been trying to reach customer care to talk to the agent, all i get is IVR and chat bot. kinldy do the need-full

• Arafat (@arafatsj) reported 6 minutes ago

  @ACTFibernet SR10365069399224 - I notice an outage on act fibernet and in-app service request but no sms with ETA for resolution ( refer photo attached in my tweet )

• ShivaKrishna (@shivanoster) reported 8 minutes ago

  hey @ACTFibernet i requested for reconnection having ticket no SR10165036953936 , it's been 10 days but you guys are didn't response..is there any solution ? thank-you

• iamtrader (@Murugan24167680) reported 8 minutes ago

  @ACTFibernet Internet was down for whole day till now it’s not working. Whole day ruined due to your service. No update whatsoever. Tried raising ticket through app followed by calls. Ticket# SR1036505943846. What’s going on in Chennai Royapettah area?

• Rajeeb (@rajeeb112233) reported 8 minutes ago

  @ACTFibernet this is quite unbelievable service I received from ACT. i applied the connection by taking three month package. Now the technician told, u need to pay extra money because of some extra things require. So I cancelled the connection. But noot received refund yet .

• Chandiran.GR (@ChandiranGR) reported 10 minutes ago

  @ACTFibernet yesterday's complaint about "no internet" target given today 8pm. Today so far the case was closed 4 times without doing any work and I am reopening every time. No idea why act quality has gone to this lowest level. Are you paying salary to the staff or no ??

• Vandana (@Vandana12073168) reported 20 minutes ago

  @ACTFibernet Sir it's almost a day Still no resolution yet.This is really hard time for us ..such a bad service.Working from home!!!it's impacting

• Rabbani Ahmed (@Ahmed21Rabbani) reported 23 minutes ago from Hyderabad, Telangana

  Wow my problem is solved by Mr Vijay from customer care executive from Hyderabad Banjara hills road no 10 wow super I was facing login from 10 days he resloved my issue with in 2 min I like appreciate him please hire this kind of agent's @ACTFibernet