ACT

ACT Outage Report in Idukki, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Idukki, State of Kerala 02/16/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • jixxxxy Aditya Rao (@jixxxxy) reported

    @ACTFibernet such an unreliable connection and down to no network for the past 2 hours. Unable to create a new ticket because we had raised a slow network ticket last week. Pls help ASAP Userid - 10201715956

  • senthilsomu1 Senthil Murugan (@senthilsomu1) reported

    @ACTFibernet Very poor network, frequent disconnection and the funniest part is customer care don't transfer the calls to supervisors nor resolve the concern. Have almost had 10 days of downtime in last 3 months

  • amirthanto Anto Fernando (@amirthanto) reported

    Not getting proper internet for past 2 weeks. Morethan 50hrs downtime. Worst service by @ACTFibernet. Any better suggestions? app100 cust in our apartment facing this problem.

  • leninnair Lenin VJ Nair (@leninnair) reported

    You guys are not helping out in any way to address my request. Customer support is extremely bad @ACTFibernet I have called and emailed your appellate authority and nodal officer also. They are hell bent on not responding or helping out.

  • joe39523550 joe (@joe39523550) reported

    @ACTFibernet Internet is not working. I had paid my bill. Account number:103016914469

  • Chennahiremath1 chennahiremath 1990 (@Chennahiremath1) reported

    @ACTFibernet Acct - 102529643375. My tickets are getting closed automatically without being resolved from last 20days. I did all the follow ups but nothing is happening. Only option left is switch to different vendor. Never expected this kind of service from @ACTFibernet

  • Skshahidshareef Skshahidshareef (@Skshahidshareef) reported

    @ACTFibernet team this is my services request.SR10153890559622 still the technical issue was not resolved facing so inconvenience please resolve on priority

  • tariq2804 electrical technician (@tariq2804) reported

    @ACTFibernet Hello @ACTFibernet . Solve service problems first then you can go for offers.. i sent email and sent a tweet too, still no response from you ppl.. may i know why ??

  • puravbhandari Godblessprav (@puravbhandari) reported

    @ACTFibernet I've registered a complaint via email considering you've not asked me contact number to arrange a call back

  • rahulpulipati55 Chitti Babu (@rahulpulipati55) reported

    @ACTFibernet Worst service this is 6th time of disconnection in 60 days. The technician is not at all responding to calls.