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ACT outages and service status in Idukki, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Navin_HR
    Navin kumar (@Navin_HR) reported

    @ACTFibernet i have paid full amount. But received an email due amount rs.442.77 .. i spoke to finance team then only I paid. Why showing due amount pls nullify the amount.. account number: 101669416765 Please refer the phone call I had with finance team Customer care

  • SaiSai92186
    Sai Srinivas (@SaiSai92186) reported

    @ACTFibernet It was the lack of proper communication & multiple people coming and saying same thing every day. The only way to retain me is to fix that by 4pm today.

  • MedV91
    Med (@MedV91) reported

    @ACTFibernetHYD @ActfiberC @ACTFibernet you guys are the worst service providers i have ever come across. Totally regret taking connection with you ! I made payment on 30th March and still the connection isn’t provided fully. Shame on you guys! Stay away from this pathetic ppl

  • ImHudda
    Shubham Hudda (@ImHudda) reported

    @Airtel_Presence Too late, I already got the @ACTFibernet installed the same day, crazy service by them - you do not care about your customers' time anymore

  • AKSingh42544383
    AK Singh (@AKSingh42544383) reported

    Hi! @ACTFibernet My net is down for last 24 Hrs. Will you able to resolve it , or just continue to make customers fool. Neither your area mgrs are listening nor customer service is resolving the issues. They are working like post office. Simply disgusting.

  • Bharath__badass
    Bharath Kumar (@Bharath__badass) reported

    @ACTFibernet I am so done with you guys and your pathetic service for the amount of money I am paying. I am going to wait until tomorrow and if you still don't fix the issue, I am porting my internet to a better available service.

  • nuts_cracks
    Aruna (@nuts_cracks) reported

    @ACTFibernet Hello, there's an issue with my wifi , I expect as quick a resolution just like how you keep sending me payment reminders of at least 3/day!!How can your connection have an issue every week???

  • karthik_mukund
    Karthik Mukund (@karthik_mukund) reported

    @ACTFibernet Timeline for fix has been extended from 1pm to 8pm today. How many times will the timelines get extended? Can you ask ground staff to call me?

  • F_k007
    Farhan (@F_k007) reported

    @ACTFibernet I’m so fed of raising tickets every week the wifi always doesn’t work. So bad experience

  • Vivek9433554001
    Vivek (@Vivek9433554001) reported

    @ACTFibernet Raised relocation request on April 2, paid Rs. 950, but no service provided and delays till April 5 for next step when technician suggested installing junction box at my premises. Decided to disconnect, requesting full refund (Ticket ID: SR10179677073496).