ACT Outage Report in Idukki, State of Kerala

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Full Outage Map

Problems in the last 24 hours in Idukki, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (18%)

3. 

   Total Blackout (12%)

4. 

   E-mail (4%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Sanjay Ci (@cisanjay) reported a minute ago

  @ACTFibernet it's been two days my internet is not working my ticket number SR10266149879604 such a disappointment whenever i call the customer care i get the same response there is some box issue we dont know when it will be fixed. i had to recharge my simcard and use hotspot

• Sayani Samaddar (@inayasSam) reported 5 minutes ago

  @ACTFibernet so where is the resolution? Your service engineer switched off his mobile, we are unable to reach now? I could not do any work today, i will be fired because of you guys

• anandvijayan (@anandvijayan) reported 5 minutes ago

  @ACTFibernet @ACTBangalore I am paying around Rs1600 per month after taking 300mbps package . But most of the time u get less than 100 mbps speed why should I pay this money every month when I never get this speed ??ACT is very efficient in cutting ur connection when we don’t pay

• MD (@MD30299454) reported 8 minutes ago

  @ACTFibernet I'm facing problem 4-5 Days and issue is not resolve till now. You provide a very good service. And service is not come and months take money with customer. Your service is worst and very bad. I raise the complaint from 4 days and 2 days back till now not result.

• anandvijayan (@anandvijayan) reported 11 minutes ago

  @ACTFibernet Had upgraded to 300MBPs but I never get this speed and still I get a bill of Rs1600 ? Is @ACTBangalore fooling us ???

• Prudhvi Kumar Jellu (@JelluKumar) reported 11 minutes ago

  @ACTFibernet Well done you resolved the issue very quickly. I don't understand why you guys are being paid.

• Helpdesk Nova ivf (@ivf_nova) reported 14 minutes ago

  @ACTFibernet Hello team, How u disconnect a corporate connection even after payment. Please restore the service on high priority.

• Red-Pilled Man (@SuperRedpill) reported 14 minutes ago

  @ACTFibernet whole day net was not there. Now you are sending me msg taking longer. Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 20-Oct(DD/MM) 16:00 to 19:30. Team ACT Is this a Joke. Who will compensate my business loss

• Sunny Mohan Gupta (@sumomottu) reported 22 minutes ago

  Worst experience from @ACTFibernet in Sunkadakatte for shifting router. Net has not been setup for last 5 days Inspite of constant followups. Customer care isn't responding properly and hang up phone in 2 mins. How is a person supposed to WFH?

• lakshmareddy (@manikanti_l) reported 23 minutes ago

  @ACTFibernet No one bothered to contact customer oam going to file consumer forum