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ACT

ACT outages and service status in Idukki, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ishwarachanta
    Ishwar Achanta (@ishwarachanta) reported

    @ACTFibernet Bravo @ACTFibernet , 24 hours on and still no resolution. What gives? Seriously you cannot be this incompetent? It’s a simple matter of fixing whatever is broken, no rocket science here. It’s a waste of time and money taking you to consumer court. Just have to suffer you’ll!

  • SAMARTHTEWARY
    VISHAL TEWARY (@SAMARTHTEWARY) reported

    No internet for over 24 hours. Raised Ticket #SR 11981697768914 but zero response or technician visit. Pathetic after-sales service. Resolve this immediately. Account ID 119521760486 @ACTFibernet". @ACTFibernet

  • mZZieo
    𝙕𝙞𝙚 🐺 (@mZZieo) reported

    This has been extremely frustrating and inconvenient. I’m beginning to feel that I made the wrong choice by selecting your network. Please provide me with a clear update on the installation status and when I can actually expect the connection to be installed. @ACTFibernet 3/3

  • PESTAMlLNADU
    Padappadi Elaniswami (@PESTAMlLNADU) reported

    @Zenitsu1_45 @ACTFibernet Customer service >>>

  • kaali_hara
    Durihara (@kaali_hara) reported

    @ACTFibernet raised a shifting request on 20th morning and today is 31st Aug 2026 no action no update. Wow, it’s becoming only more worst case as the days are passing #actfibernetBengaluru

  • vchinnikrishnan
    chinnikrishnan (@vchinnikrishnan) reported

    @ACTFibernet Internet access was down for more than 7 days severely disrupting our work Please let me know the process for claiming 7 days discount on my monthly charges

  • dmvnsaid
    Mouli Dammalapati (@dmvnsaid) reported

    @ACTFibernet Agent while taking the lead, they said installation will be done once payment was done. I have made payment, later no call or not even lifting the call. I hope I need to cancel the lead as I need it immediately.

  • Surajit14
    Surajit Mitra (@Surajit14) reported

    @ACTFibernet This has become a regular affair. I have very little confidence of absolute solution.

  • MeghanaSastry
    Meghana Sastry (@MeghanaSastry) reported

    @ACTFibernet I am raising a ticket almost everyday. It's getting tiring and impacting my work. You need a long term solution. Please have someone call me, the box needs to be fixed

  • iShubham007
    Shubham (@iShubham007) reported

    @ACTFibernet Any update on ticket SR11581804549974 ? Can you please prioritise this as it's impacting business hours deliverables on weekdays ? The issue persists more than 24 hours.