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ACT outages and service status in Idukki, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • WaliaMandeep
    Mandeep Walia (@WaliaMandeep) reported

    @ACTFibernetHYD , @ACTFibernet hello team, why is your service personnel recommending to get a new connection instead of continuing my current connection. And till now no action has been taken yet .

  • LaunchingGantry
    Dennis The Menace (@LaunchingGantry) reported

    @ACTFibernet kindly help with my relocation request SR10280397388177. It was supposed to be done yesterday. I need this up and working before Monday morning from the new address.

  • kartik9173
    Kartik (@kartik9173) reported

    @ACTFibernet I know I only have created the ticket, The reason to bring issue here is to have a permanent solution, it's been almost 3-4. Not getting proper solution. Neither no Technical guy called and explaining the issue.

  • avidno1
    avijeet kumar (@avidno1) reported

    @ACTFibernet I am not sure, how are you working on the resolution. Can you update what is the issue and how are you fixing it? ETA?

  • deepshi_af
    deepshi (@deepshi_af) reported

    @ACTFibernet such a bad experience. I have been raising the request for shifting of connection. It was supposed to be done yesterday and yet nothing has been done. The customer care is useless as well. They keep pushing for new connection without refunding my old connection money

  • YashSsm
    yashwant singh (@YashSsm) reported

    @ACTFibernet @ACTFibernet 1-2 days down is a glitch. 7+ days with no internet is a failure. Apologies don’t connect us — fixing it will.

  • UtkarshMundra14
    Utkarsh Mundra (@UtkarshMundra14) reported

    @ACTFibernet such a poor service Will never recommend to anyone Specially in Jaipur #fibernet Bad service response. Least bothered staff

  • champakram
    Miss you appu (@champakram) reported

    @ACTFibernet requested to cancel my broadband account but you have been still billing me

  • Shilpesh1807
    Shilpesh Shah (@Shilpesh1807) reported

    @ACTFibernet your team does not care about the transparancy and commitment provided to the customer,I want refund of my money as I can't trust the company which is not transparent to it's customer.

  • GovardhanaCH
    Govardhana Chittepu (@GovardhanaCH) reported

    @ACTFibernet @ACTFibernetHYD what kind of service is this? Every month 2-3 days, I loose Internet connection because of your incapability, but you charge for all days including non functioning days. I have raised ticket SR10180535330154,still no one attended. Bad customer service