ACT

ACT Outage Report in Idukki, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Idukki, State of Kerala 01/28/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • AshwaniG_DDun AKG-NYC (@AshwaniG_DDun) reported

    @ACTFibernet worst provider with literally no customer care. You have to call 10 times to get simple things done. Issue in connection , in their billing manipulates monthly charges… Just horrible

  • NMohanrao Nandini Rao (@NMohanrao) reported

    @ACTFibernet Five days without Wi FI and the ACT people do not have a clue what is going on.. please put me on to your area manager.. your CS Mass Anidha told me two days ago that neither will she provide a resolution nor transfer the call to a higher up.. Terrible

  • ramki66 Ramki Krishnan (@ramki66) reported

    SR10366544011854 Created on 10th Dec Has got extended daily with latest update being 16/12 21:00 Escalation to nodal officer does not help. No call back given even after repeated requests. I don't think anyone can give a more frustrating experience to their customers @ACTFibernet

  • rkalidh R.Sheik Kalidh (@rkalidh) reported

    @ACTFibernet When issue will be fixed ? No sign of update or progress. Just getting messages for ETA extended.

  • AjitKum49556211 Ajit Kumar (@AjitKum49556211) reported

    @ACTFibernet Thanks for such a gracious response . After 5 days of complaining you WILL get in touch with your customer. Pathetic to say the least

  • FlyersFortune Fortune Flyers (@FlyersFortune) reported

    @ACTFibernet My question is when the internet is down?? You dont give us a additonal usage days...you are prompt on your bill dues and last day of payment. It is equally responsible for ACT to keep up 30 days of non stop activation. Lost days are supposed to be adjusted .

  • pradriyan Pradeep C (@pradriyan) reported

    @ACTFibernet This downtime is because of a cable being cut when they cut down a huge tree in front of my house. How many agencies are involved in fixing such an issue?

  • sharathbdgtsrtc T #SRT# C (@sharathbdgtsrtc) reported

    @ACTFibernet HOW COME 3300 GB CONSUMED IN 10DAYS IN MY OFFICE. NOW WE'RE USING MOBILE DATA TO DO THE SAME WORK. BUT HERE CONSUMING 100 TO 300 MB FOR THE SAME SYSTEMS AND SAME WORK. PLEASE RESOLVE THE ISSUE. THAT MAY BE THE CONNECTION IS GIVEN OTHER PEOPLE WITH OUR SETUP BOX

  • Geet89759830 Geet (@Geet89759830) reported

    @ACTFibernet please add 6 outage days in my account

  • LKoilakonda LalithaKoilakonda (@LKoilakonda) reported

    @ACTFibernet Why the hell are you spamming with with your calls, when I've already choosen another broadband service provider