ACT Outage Report in Idukki, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sachin Zute
(@sachinzute) reported
@ACTFibernet very bad customer service. booked connection on Sat, sales person confirmed installation will be done either on Sun or Mon morning. I was asked to pay, now sales person is not picking up the call. #CustomerService
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Aravind Kumar Navule
(@NavuleAravind) reported
@ACTFibernet I wondering how many times u guys give false promises on a single ticket resolving. Why u guys closing the ticket without resolving the issue and even follow up for 10+ times, its already 5 days over and the issue is not resolved. Ticket number is SR10157355448082.
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Aravind Kumar Navule
(@NavuleAravind) reported
@ACTFibernet @shahhitesh101 Worst service from act to valuable customers.. They never fulfil there promise on time. My ticket is open from 5 days.. Ticket number is SR10157355448082.
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dark_knight
(@priyabrat_238) reported
@ACTFibernet No. I need my login credentials for Zee5
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Aravind Kumar Navule
(@NavuleAravind) reported
@ACTFibernet I wondering how many times u guys give false promises on a single ticket resolving. Why u guys closing the ticket without resolving the issue and how many times we need to follow up its already 5 days over and the issue is not resolved. Ticket number is SR10157355448082.
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Chandrakant Singh
(@Chandra0427) reported
@ACTFibernet Hi Team, recently I took new ACT fibernet connection of 3 months but due to some reasons I had to get it disconnected. As per CC team, I should get my full refund within 5 working days but till now I didn't received my refund. Please resolve my issue.
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indrodeep Ganguly
(@indrodeepGangul) reported
@ACTFibernet How can I reach u guys ? Ur so called 25X 7 help line on app does not work. Where can I complain abou the speed or wait for 2 months and change to another internet service provider
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Praveen 🇮🇳
(@iPraveenSwami) reported
Instead of resolution you people have suspended the connection. Wow what a third class service you’re providing to your customers. @ACTFibernet @TrueNorthCo_In
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Praveen 🇮🇳
(@iPraveenSwami) reported
@smjani @ACTFibernet Don’t take their connection! They have third class customer services. I’m paying them annually since last 4 years but they can’t resolve the tickets raised 20 days before. Trust me you’ll regret their services.
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@runn kumar
(@Arunn37) reported
Hey @ACTFibernet do you still exist? I was trying to raise a ticket since yesterday afternoon and it was raised at 8pm as per your records. Were your support tickets issues manually at counter or it was a Home delivery as I see such delay, ONE & ONKY WORST SERVICE PROVIDER EVER.