ACT

ACT Outage Report in Idukki, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Idukki, State of Kerala 11/15/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (15%)

    Wi-fi (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • AliMasarath Syed Masarath Ali (@AliMasarath) reported

    @ACTFibernet My internet (A/c No: 101005231481) has been disconnected for 6 days. Despite multiple calls, the issue is not resolved. Every time customer care says 48 hrs, but no action. Please resolve urgently.

  • OnlyStats_259 Bharath (@OnlyStats_259) reported

    @AnandMiesala @ACTFibernet Will wait one more week. If not, will look elsewhere. Think every service provider is struggling right now.

  • anushuadey02 Anushua Dey (@anushuadey02) reported

    @ACTFibernet When is the resolution expected? Already it is hampering work ?

  • LoyaltyBanker Ravindra Kumawat (@LoyaltyBanker) reported

    @Shashank_Deo @ACTFibernet According to their policy, they will not refund your money. File a complaint in a consumer forum and request compensation for mental distress as well. Make them pay.

  • bhavjyot_sc30 Bhavjyot Singh Chadha (@bhavjyot_sc30) reported

    Very poor service from @ACTFibernet . It has been two days since the internet outage and there is no response from their technicians.

  • Its_krishnaaa Krishna Manimedda (@Its_krishnaaa) reported

    @ACTFibernet First solve the connection in Hyderabad. Your agents are not even lifting the call and we are facing the issues from 5days. Worst network very disappointed and ready to move to @JioFiberChennai

  • salman6020 Salman6020 (@salman6020) reported

    @ACTFibernet From last two days there is 4 days no WI-FI connection raised the issues they have resolved it for a day and again today same problems i have raised the concern morning and still now no restore

  • djarshad009 Arshad Malik (@djarshad009) reported

    @ACTFibernet Pathetic service to say the least, it's been almost a week now but the services are still not restored. Rest of the internet services were restored between 24-48 hrs in Hyderabad. Maybe it's time to switch 🤔

  • manikanta654 I'm Dileep (@manikanta654) reported

    @ACTFibernet Ask the ground report in Hyderabad you will get the exact information what we are facing. Just because of your false resolution promises I lost my leaves who will be taking responsible? Paying on time to face these issues?

  • RajuladevVinay Vinay Rajuladev (@RajuladevVinay) reported

    @ACTFibernet For the past 10 days my internet connection is not working. While others' connection in my area is working fine. Every day the ETA is extended by 24hrs, service engineer is not picking up. This is not correct Please solve or cancel my connection SR10176710424194