ACT Outage Report in Idukki, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (24%)
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Total Blackout (10%)
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TV (1%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Aradhya Biswas
(@biswas_aradhya) reported
@ACTFibernet My connection has just been reconnected back, Thanks for the prompt action. Kindly please also resolve the Billing issue that is within ACT. Hopefully this won't cause another disconnection because of issues between ACT sales and Billing Team.
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PAT
(@onehotvector) reported
@ACTFibernet Even tried calling customer care. and they say we have created an SR ticket and somebody will reach out. And then guess what the tickets get closed automatically. Such a pathetic customer support.
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PAT
(@onehotvector) reported
@ACTFibernet Can you please explain how you automatically resolve the service request ticket without doing anything. I have opened a number of tickets regarding the billing and speed. they just automatically closed it without action.
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Aradhya Biswas
(@biswas_aradhya) reported
@ACTFibernet Your sales and Billing Team have some confusion on the Billing side, and it is a problem on ACT end. I am not going to suffer for this, Request for re-connection has been placed with customer service team, please get it processed within the hour.
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Avilash Rajguru
(@Avi_Invests) reported
@ACTFibernet This is the fourth time within a month that I am facing issues in my internet connection. Raised a complain again. SR10266899278554. Please resolve my issue ASAP.
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Pooja G
(@Dazzler_08) reported
@ACTFibernet @ACTFibernetHYD worst company#worstservices#ban this compny
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प्रवीन
(@carponoid) reported
@ACTFibernet Hey @ACTFibernet I just received text saying my ticket is closed - yet again without any resolution, this is absolutely ridiculous. I haven't received refund yet, neither received any update on that. When I rang your call centerwas assured I will get a call back - none happened
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Shridhar Patil
(@shree163pats) reported
@ACTFibernet @ACTFibernet when should I expect some solution or refund
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Rakesh
(@Rakesh_Trendz) reported
Totally non responsive service support from @ACTFibernetHYD @ACTFibernet towards a plan upgrade request for Giga speeds. Unattended requests when customer is seeking enhance payment and service options. It’s been over 3 weeks to this. Why market when you can’t Support ???
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Gokul Nath ❎
(@nathgokul) reported
@ACTFibernet which team? line Technicians? Do they even understand, I've getting calls informing me that the line is up and there is no issue with the internet connection