ACT

ACT Outage Report in Idukki, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Idukki, State of Kerala 12/13/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Himansh37890583 Himanshu Sharma (@Himansh37890583) reported

    @ACTFibernet Nearly 1 day passed and neither you nor your lazy team members have come and solved the issues..let me know for what you charge the customer

  • LynckerSriram Sriram Krishnamoorthy (@LynckerSriram) reported

    @ACTFibernet @ACTFibernet Pathetic internet service, I m facing Internet disconnection every week. Again today, SR10256231459712...Don't buy this internet connection.

  • krishkil Krish (@krishkil) reported

    Pathetic team work with no coordination whatsoever. Why do I have to repeat the same ticket over and over again? Why cannot your engineer fix the issue loke it's supposed to be. There is zero ownership here. @ACTFibernet

  • Akshay24498945 Akshay (@Akshay24498945) reported

    Day 3 ,@ACTFibernet my issue is still not resolved, either reply to me or I'll disconnect the broadband connection and I'll go with @airtelindia or something, Please who are planning to buy @ACTFibernet can have a look at my Twitter threads to know how pathetic their services

  • LynckerSriram Sriram Krishnamoorthy (@LynckerSriram) reported

    @ACTFibernet Don't buy this broadband, I m facing issues every week. Our entire apartment want to kick this ACT out of our building. Let's go to BSNL Broadband. SR10256231459712 - No action so far.

  • LynckerSriram Sriram Krishnamoorthy (@LynckerSriram) reported

    @ACTFibernet You guys are capable to reply back only...still my internet is down

  • krishkil Krish (@krishkil) reported

    My lesson learnt is to never take a internet package spanning months from incompetent providers like you. You guys were so responsive while selling but now no one wants to give a **** about customer support. @ACTFibernet

  • manishrw manish wadhwani (@manishrw) reported

    @ACTFibernet I have a connection with you in blr. It was due for renewal in April, i had asked to not continue as I'm not using it from past 2-3 months. They asked me to do it later and now he cust support is saying I have to pay some extra amount. Please look into it.

  • LynckerSriram Sriram Krishnamoorthy (@LynckerSriram) reported

    @Anishamishra @ACTFibernet I m facing the same problem with this bullshit service provider...plz check for Excitel or BSNL Broadband

  • ram_as2001 Ramanujan A S (@ram_as2001) reported

    @ACTFibernet How long will this take.I call customer care and their std response everytime. the supervisor tried to call you and you were not reachable and hence ticket is closed.I need 1 executive / 1 phone number to contact...its a diff. pain altogether to explain the entire story everytime