1. Home
  2. ❯
  3. Companies
  4. ❯
  5. ACT
  6. ❯
  7. Idukki
ACT

ACT outages and service status in Idukki, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 2: Problems at ACT

ACT is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Flowerlikeilla
    Nothing (@Flowerlikeilla) reported

    Hey @ACTFibernet We are losing patience here, it’s more than a day and you people haven’t resolved the issue. This is pathetic service from you people. You have crossed the estimated service resolving time. I think it’s high time people stop using Act Internet services

  • radzsubbu
    radz👩🏾‍🎨 (@radzsubbu) reported

    Hi @ACTFibernet what scam are you running where you keep calling me from 7 different numbers promising to come pick up the router but you're only taking my address and not getting the work done?? where is the safety guarantee? did not expect this kind of service

  • rajeshsah87
    🚩Rajesh (@rajeshsah87) reported

    @Airtel_Presence @ACTFibernet let's wait till tomorrow, if the issue gets resolved its ok or else I would like to avail your service.

  • sameermoh
    Mohammed Sameer (@sameermoh) reported

    @ACTFibernet SR10180483914514 is still not resolved, the issue has been unresolved for 17 hours now. The ETR was 21:00 hrs. My day to day tasks are hampered because of your irresponsible messages and delay in resolving the issue with wrong ETR.

  • HasanabbasIndia
    Hasan Abbas 🇮🇳 (@HasanabbasIndia) reported

    @ACTFibernet has poorest service in Bangalore and not working on time. Booked new connection, paid for the same everything done. I was told I get my connection installation done by EOD on 29 May. They failed. Today, on 30 May they told they will do it by 2 pm. Still no update.

  • audiwate
    1 Million+ (@audiwate) reported

    @ACTFibernet This is going out of bound… pathetic Internet service from act

  • rajender4reddy
    Rajenderreddy (@rajender4reddy) reported

    @ACTFibernet Another scripted reply. Since 28th, your team has only been postponing the issue and giving false timelines. Stop sending template messages and provide a real resolution or process my disconnection immediately @ACTFibernet

  • YashSsm
    yashwant singh (@YashSsm) reported

    @ACTFibernet @ACTFibernet @ACTFibernetHYD Seriously shameless support. No internet for 5 days now. Last time it took you 10 days to fix a simple issue. Enough with the fake "sorry". I want a refund for the downtime. #ACTFibernet #BroadbandIssue

  • YashSsm
    yashwant singh (@YashSsm) reported

    @ACTFibernet @ACTFibernet 1-2 days down is a glitch. 7+ days with no internet is a failure. Apologies don’t connect us — fixing it will.

  • Engineer_Libran
    Valar Morghulis (@Engineer_Libran) reported

    @ACTFibernet Can you pls arrange callback as your customer care is not working?