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ACT

ACT outages and service status in Idukki, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • bharani77492
    Maya Bharani (@bharani77492) reported

    @ACTFibernet Facing frequent disconnect in service, the real reason is issue with cable, don't know why the @ACTFibernet is not willing to replace the cable, if not possible to replace the cable refund the paid amount.Your Service request SR10381746959914 #CustomerSupport

  • vsivasaran008
    VJ Saravana SP (@vsivasaran008) reported

    Are @ACTFibernet is working? App even not working and poor speed and customer service! Not even able to talk to a customer executive through app! Worst service ever!

  • akilankg
    AK (@akilankg) reported

    @ACTFibernet @ACTFibernet extended again. 3rd day! You guys can’t even fix the problems within the city limits?

  • mridulmodii
    Mridul Modi 🔆 (@mridulmodii) reported

    @ACTFibernet My 4K setup box remote was not working properly your service guy provided the old used remote in replacement.

  • Saraths_Here
    Pixel Myst (@Saraths_Here) reported

    @ACTFibernet need your help in getting call back. I have raised a request for shifting connection from chennai to bengaluru. Till now no one contacted me. I raised the request on August 27 - 7558861466

  • vansh_bajaj11
    Vansh (@vansh_bajaj11) reported

    @ACTFibernet hi internet is not working since 5pm Almost been 14 hours now Need to get it fixed ASAP as I have my office work Already registered a complaint

  • Aar_i
    Arijit Majumdar (@Aar_i) reported

    @ACTFibernet Just to update, Mr. Horilal was thankfully available. It took 2 hours. Definitely better than 50 hours. Although the issue : battery replacement should be done of a proactive basis and NOT based on a complaint. Backup power should be checked periodically and maintained. #basic?

  • ManiManisha
    Manisha Sharma (@ManiManisha) reported

    @ACTFibernet It’s been 15 days since I paid for a 6-month plan upgrade, yet neither my plan has been upgraded nor have I received the promised routers. I’m calling support daily and only hear “tomorrow.” How long should a customer keep chasing after paying in full?

  • shubhamstack
    Shubham (@shubhamstack) reported

    @ACTFibernet Hi Team, i have applied for new connection and even paid for 3 months. Still I’m waiting for a week now and whenever I call customer care, they say booking team will call back but never calls.

  • ankit_amohanty
    Ankit Mohanty (@ankit_amohanty) reported

    @ACTFibernet Please act on Complaint No:#SR10281773958775. Kindly initiate a refund