ACT Outage Report in Idukki, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (20%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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murali
(@muralidarsripa1) reported
@ACTFibernet waste support ever , it’s been more than 22hrs MY INTERNET SERVICES ARE DOWN. I AM WORKING FROM HOME ALREADY LOST ONE DAY PRODUCTIVITY WASTE WASTE WASTE EXPERIENCE
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RS
(@cosmic_idea) reported
@ACTFibernet What kind of lazy/pathetic service are you providing? I am saying to your support team, I have shifted to a new place, Kindly shift my connection too, Its been 10 days not a single person has done his job and shifted the connection. ID : 102501166729
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katrothsuresh
(@katrothsuresh1) reported
@ACTFibernet Where is resolution?
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priya
(@msdmshop1) reported
@ACTFibernet we dont have internet from past one week, No one answers our calls. Not sure what's going on. This is really annoying.. please look in to the issue ASAP.
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Venkatesh Jayaraman
(@EWFA_) reported
@ACTFibernet I have mailed you the details. Your customer care has said that there is NO REFUND OF ADVANCE AS PER POLICY and this advance will be transferred to balance of another ACT ACCOUNT. Advance is the contact between the customer & client to refund & not transfer to another customer!
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Abhishek
(@Abhishe21606574) reported
@ACTFibernet Every week internet is down. Been more than 20 hrs internet is still not working. I want my money back
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Just_a_student
(@daswatihal) reported
@ACTFibernet I want to disconnect the broadband as we are moving out. I am trying since last few days to connect but there seems to be no option in support. Please respond.
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K. Vinod Kumar
(@KVinodK68200834) reported
from
Rājendranagar, Telangana
@ACTFibernet beam is down again in my area. Hope less service vinod
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Saurav Narayan Rai
(@sauravrai1996) reported
@ACTFibernet @ACTFibernetHYD @ACTFibernet Tell me, is this the way you treat your former customers? Now you want us to pay 3 months bill despite not using the connection for more than 1 year. Your executive never sent us a confirmation email about disconnection. And instead asked for 1500 rs.
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Siddhartha
(@pessiddhartha) reported
@ACTFibernet @ACTFibernet been more than 24 hours now, yet no one has cared to call back and discuss! Useless customer service. You have taken the liberty to close the SR too on your own! Pathetic customer service.