ACT outages and service status in Idukki, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Idukki, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vishal S (@VishalS52110929) reported@ACTFibernet No internet for last two days, despite complaint(SR10280317634844) Akshay Nagar, Ram Murthy nagar. Its not professional here despite paying costly packages. There is no proper customer service to reach out..
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Suresh (@IMSuresh_Dreams) reported@ACTFibernet why there is a scheduled maintenance daily ? Internet is not working daily for between 2 to 6 hours which happening which is unacceptable please look into this issue
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Lakshmiprasad Marada (@LakshmiprasadM7) reported@ACTFibernet Pathetic service. If you can't provide a good service close down your shop. Not even a single guy in your organization is worth their pay. Never seen an irresponsible people
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Amit (@leosamit) reported@ACTFibernet The last time I had a similar problem 2 months back and it took you 6 hours to fix the problem
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CS (@_cshah) reported@ACTFibernet Thanks..what was the problem
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SBajaj (@SBajaj06) reported@ACTFibernet Is there any point in doing WFH when you have ACT fibernet? Every week, my wifi goes down and it doesn’t matter what time it goes down, its never fixed that same day!! Raised this ticket 5 hours back, no resolution despite promised to sort by 9 PM. SR11080445550744
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Sachin M🇮🇳 (@SachinMaheswary) reported@ACTFibernet What type of worst service and customer support are you guys providing?? When a consumer faces issue you have kept chatbot to reply same message "Sorry can't assist due to technical issue" for every concern he/she wants to raise the ticket. Worst ever service in BLR.
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Rishab P Doshi (@RishabPDoshi1) reportedI want to Say is there is some worst customer care company in India then that is @ACTFibernet ..They have been troubling like anything..Internet was not working for 2 days today when I called customer care and person who received call kept on saying same now issue is resolved..
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The Truth (@GafoorAlJunaidi) reported@ACTFibernet @ACTFibernetHYD Worst service provider Daily 15-20 times facing internet issue From past 1 month. Your ground staff also unable to solve problem. SR10180411597994 Kindly solve the issue or I am going to switch to other service provider.
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Rajeev W. Silvious (@silvious_w) reported@ACTFibernet this Fibernet looting money from customer that’s it ….no prior intimation about the subscription and charging unnecessarily.