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ACT

ACT outages and service status in Idukki, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 10: Problems at ACT

ACT is having issues since 06:10 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • samjoy10
    Saumyajit Guha (@samjoy10) reported

    @ACTFibernet is the worst, most #unprofessional #cheaters #ignorant I have paid for an upgrade 2 weeks ago and nothing has been done. Your local guys are not responding to calls @JioCare @airtelindia

  • rajender4reddy
    Rajenderreddy (@rajender4reddy) reported

    @ACTFibernet Please stop sending such messages and clearly confirm the refund status and timeline. I need a proper resolution, not repeated generic responses.

  • SBajaj06
    SBajaj (@SBajaj06) reported

    As I said, this wifi service is pathetic and goes down every week! Punctuality at its best, never misses a week, my ticket - SR11080611760224 for today’s struggle with ACT wifi. Can’t you guys work on it and fix it in my area for good? @ACTFibernet

  • NikhilC12125226
    Nikhilll (@NikhilC12125226) reported

    @ACTFibernet It's been 3 days since I registered a ticket as my internet wasn't working. 3 days finished still not resolved. No way I can contact customer care now. Worst customer care service

  • mi_options
    MIOptions (@mi_options) reported

    @ACTFibernet hey guys last week three outages. I have got two separate lines from you both down. Today I can’t even open a support ticket even that system is down. How do you expect your customers to complain if you don’t accept tickets. This is next level operations.

  • gyaneshkumarjh3
    gyanesh kumar jha (@gyaneshkumarjh3) reported

    @i_am_amri @ACTFibernet this is a consistent problem with act actually i am observing myself

  • souravpurohit
    sourav purohit (@souravpurohit) reported

    Disconnecting @airtelindia fiber wifi for bad customer experience, @jio_fiber @ACTFibernet in KR puram area of Bangalore reach out to me ASAP

  • srinikonduru
    Srinivas Konduru (@srinikonduru) reported

    @ACTFibernet The issue reappeared again. What’s happening? This is 4th outage in last 3 weeks and it is taking more than 2 days for resolution. Ticket Nimber: SR10180622191934

  • _palnati
    Dinesh Palnati (@_palnati) reported

    Over 24 hours without internet. ❌ Multiple false ETA timelines. ❌ Received a call promising quick resolution ❌ Still no internet At this point, the issue isn’t just the outage, it’s the lack of accountability.@ACTFibernet,@ACTFibernetHYD when will this actually be resolved?

  • alagesanmano
    Alagesan M (@alagesanmano) reported

    @ACTFibernet There are two tickets one is related to technical the other one is related to billing. But when dialled it is automatically going to technical even though i dialled the billing team contact no. Technical team is telling to cancel their ticket to reach billing team