ACT Outage Report in Idukki, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (70%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Srikanth
(@sri22241) reported
@ACTFibernet Please note this problem is not related to account. This problem is all about intrusion on private terrace where you have laid the cable. If you don't remove it we need to cut the cable then which will result in effecting your other nearby customers
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hameed.svu@gmail.com
(@HameedSvu) reported
Act fibernet is not working since 24 hours in tirupathi reason. When can we expect the resolution @ACTFibernet
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Ashwin
(@Ashwin11717135) reported
@ACTFibernet @ACT Service request for this issue is already raised with reference number SR10363419932184. Our team is looking into it and will get back to you shortly Resolve this soon. Getting this kind of No Internet issue frequently.
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Prince
(@PrinceSaurav007) reported
@ACTFibernet The technician also not picking up the call at all..pathetic technician, pathetic and worst customer service.. +917032962401 This is the technician's no.
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Nishevitha
(@fanofnone) reported
@ACTFibernet not picking up my calls is not going to lead you anywhere. The internet has been down for over a day. I've called over 15 times since yesterday and will keep calling until your technicians resolve the issue. We're all working from home so please have some empathy
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Mirza Baig
(@Baig2K19) reported
Dear @ACTFibernet Again the speed issue with your net services, Why only your internet services fail always ? While @airtelindia Fiber constantly delivers the purchased Speed ? I am not even able to log out of ACT its like " I wont give u speed i wont let you log out situation"
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Murtuza Hashmi
(@Murtuza4Hashmi) reported
@ACTFibernet Still not resolved my issue
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Mounika Thatipamula
(@MounikaT319) reported
@ACTFibernet @ACTFibernet : First kindly fix your customer service who never responds properly,disconnects customer calls inappropriately, they are asking me to pay for the month in advance when I raised request to disconnect service on 2ndNov Ref No SR10163388304494 and kindly refund.
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Nitish Bhat
(@nitishbhahaha) reported
@ACTFibernet Need help in getting my internet fixed. Why don't you guys have a god damn call center? Complaint no is SR10263418410224 . It is supposed to be fixed by 5pm, but no one has got in touch yet.
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Mohammed Shafeeq
(@shafeeq9) reported
Hi @ACTFibernet There is junction box placed at my residence since 2017 and there is no compensation for the power usage from past 4.5 years … There is no option in the app to raise a complaint for the removal of the junction box.