ACT

ACT Outage Report in Idukki, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Idukki, State of Kerala 12/28/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • pt_capt Capt PT Sadanandan (@pt_capt) reported

    @ACTFibernet My service request number SR10357799423602 not attended since yesterday morning. Very dissatisfied with your services. Please realise that our daily work is dependent on the broadband connectivity.

  • Premkum92961446 Prem kumar J (@Premkum92961446) reported

    @ACTFibernet I have given an opportunity, but did not help. No call or email from you guys. My connection is down again. This does not seem to stop. @TRAI @consumerforum

  • GopuMyd GMyd (@GopuMyd) reported

    @ACTFibernet Yeah issue is resolved. But 20hrs down for 8 customers over the weekend. There still issues, next day again your field working team distribed the connectivity. So I re-opened the ticket. It solved again after 1hrs

  • KajolGu01161540 Kajol Gupta (@KajolGu01161540) reported

    @ACTFibernet no respond from you at all. No respond, no solution, is the company working or not?

  • Santh0sh7 Santhosh Kumar (@Santh0sh7) reported from Annāram, Telangana

    @ACTFibernet @ACTFibernetHYD From yesterday night no internet and no resolution from you for the whole day. Ticket had been raised early morning from many customers from my area but itnis not rectified. What do you answer for LOP today. #WFH

  • Pulimoonjii1 Pulimoonjii (@Pulimoonjii1) reported

    @ACTFibernet Do you guys even have a channel for customer care?

  • keshav_rao2 keshav rao (@keshav_rao2) reported

    @ACTFibernet Its been over 4 days and I haven't received any response form your team about my internet connectivity issue. Is there anyone who can look into this? Customer service has been of no help!!! SR102577212949325

  • shashikantbelde Shashikanth Belde (@shashikantbelde) reported

    @ACTFibernet Okay please find the SR number SR10157852833642 and give me permanent solution as soon as possible.

  • Ankitve19440455 Ankit verma (@Ankitve19440455) reported

    @ACTFibernet Hi, My internet is not working from last 15 minutes. Please call me and help on the same.

  • Yeshtweets1 Yeshtweets (@Yeshtweets1) reported

    @ACTFibernet OMG , opportunity ? You disconnected the network because of your inability to provide service and you are not paying my deposit back which I'm asking for months now . This is Insane looting !!!!@ACTFibernet