ACT outages and service status in Idukki, Kerala

Problems in the last 24 hours in Idukki, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Snehil S Ambastha (@Snehiltweetos) reported 9 minutes ago

  @ACTFibernet Absolutely disgusting facing disruption of internet service in CV Raman Nagar area after a hailstorm hit Bengaluru late Wednesday evening. It is yet not restored even after 48hrs. What kind of service you guys are providing? Appalling!

• 
  Ayan Chowdhury (@ayanc97) reported 12 minutes ago

  @ACTFibernet I had to call your customer care to get the work created! WTH? After paying I have to followup like this? Why you keep this kind of agents? Fire and build a website where we can choose and pay ourselves. It will improve your customer experience only. This kind of fraud sales ..

• 
  Aman Chowdhury (@AmanChowdhury_0) reported 14 minutes ago

  @ACTFibernet Could you pls help me what is the issue, are you taking this for granted? It’s been 2 days and no update. What ******** is this? @ACTFibernet

• 
  Cinephly (@saichndra) reported 15 minutes ago

  It’s been over a day since the @ACTFibernet internet went down and ticket SR10180055765264 has yet to be addressed…. I appreciate the consistency of their network. However, the occasional issues are frustrating to handle as their support is incredibly slow to respond & resolve.

• 
  Vivek Phadnis (@vivekphadnis) reported 15 minutes ago

  Horrible service by @ACTFibernet. It is now the fourth day since internet is not working. This is in Malleswaram, Bengaluru. Nobody is responding to my calls.

• 
  Harsh Kahate (@chevauxenbois) reported 17 minutes ago

  @ACTFibernet extremely disappointed with your service. I cannot see my new connection in the list. Your support is useless and doesn't let me talk to a human agent. Resolve this issue ASAP otherwise I'm closing the connection ny tomorrow.

• 
  Babu (@Babu245489411) reported 20 minutes ago

  @ACTFibernet Real issue is junctions being dow,but you keep pushing excuses like rain and cable cuts. Engineers still struggling to install junction boxclassic over-selling without infrastructure plan . Ground reality: no progress, no ETA, no clue when service will resume #ACTfibernet

• 
  Neel_Gunner (@NeelabjaSinha) reported 21 minutes ago

  @ACTFibernet Another day has passed. Still the issue is not resolved ! Already sent the details to the field engineer today morning ! How long will it take?

• 
  Cravingpeace93 (@isdwlyhni) reported 25 minutes ago

  @dhammonia @ACTFibernet You have the worst service ever. It’s been 4 days now and not an ounce of help. Just fake updates

• 
  Haiku (@riceofsushi) reported 26 minutes ago

  @ACTFibernet @ACTFibernet also we have not received any SMS or calls thus far. Instead you should look at your sales and customer supports call logs on how frequently we have reached out today. It should’ve been vis-ver