ACT Outage Report in Idukki, State of Kerala

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Full Outage Map

Problems in the last 24 hours in Idukki, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (78%)

2. 

   Wi-fi (13%)

3. 

   Total Blackout (6%)

4. 

   E-mail (2%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Ihtesham Ahmed (@Ihtesha23282712) reported 8 minutes ago

  @Riyazuddin555 @HiHyderabad @ACTFibernet That's what they are good at " Fooling their customers". Naam bade aur darshan chote hai ye log ke. When they were BEAM they were excellent but when they were taken by ACT they became worst in terms of providing service and resolutions.

• munna.pradeep (@MunnaPradeep10) reported 11 minutes ago

  @ACTFibernet Why doesn't actfiber care about their customers? I have been trying to get connection but they say there is no feasibility and can't install service switch for one customer. Isn't one customer not important? Didn't actfibernet start from 1 customer?

• Sandeep Vickey (@12723_AP_12724) reported 11 minutes ago

  @ACTFibernet @ACTFibernetHYD Facing internet issues, kindly help SR10164911887464 Kindly expedite the resolution.

• Acharya Muni (@AcharyaMuni) reported 12 minutes ago

  @ACTFibernet @Balamalladi13 Within 5 minutes of enquiry for new connection, you guys know how to loot money sending payment links via SMS/WhatsApp. And no response for a FORTNIGHT about the connection. EVERYTIME YOUR SUPPORT EXECUTIVES READ OUT A TRANSCRIPT WITH 100'S OF EXCUSES

• Jasmine Parvin (SJP) (@ParvinSjp) reported 12 minutes ago

  @ACTFibernet: you cudn't remove d junction box frm my place 4 more den a year.. I requested 4 reconnection frm else wher dat also u failed. I had no opt but disconnect permanently. Stop sending ne messages now. I m sick & tired of d worst customer service

• Kalyan B (@kaakalyan) reported 13 minutes ago

  @ACTFibernet tomorrow is my exam , my internet is not working, after so many complaints , no one came, Please do something, It's Urgent

• Leihan (@theleihan) reported 15 minutes ago

  @Riyazuddin555 @HiHyderabad @ACTFibernet Its pathetic. Just use any good local area isp… make a good rapport with service technicians … theyll show up at 3am as well to fix the issue.

• Indian_Always (@HarishChandran2) reported 17 minutes ago

  @ACTFibernet ACT Fibernet Ticket no: SR10264911715044 has been registered. No connection in entire apartment for past half an hour. What sort of outage is this? Please look into this urgently.

• John antony (@yohanantony98) reported 18 minutes ago

  @ACTFibernet The customer service has been a massive let down. Everyone has been promising call backs, some folks just mute the call and eventually disconnect after a minute or so. This is a new low for customer service.

• Surender V (@Suren483) reported 19 minutes ago

  @ACTFibernet I’m sorry…Airtel signal has been restored here. Please call me now.