ACT

ACT Outage Report in Idukki, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Idukki, State of Kerala 11/27/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Amarnat57942881 Amarnath Rao (@Amarnat57942881) reported

    Even after sharing the details, still have not got any calls from ACT team. Feeling bad about their poor service. Even the Customer Care number couldn't be reached just now. Wish I had just ordered the router from Amazon. @ACTFibernet @airtelindia @reliancejio

  • madhusudhananj Madhusudhan J (@madhusudhananj) reported

    @ACTFibernet Guys you reinstated the internet for exactly 8 hrs before the internet stopped working. In that 8 hrs you've sent your invoice for the month. Any help is much appreciated.

  • neharai2488 neharai2488@gmail.com (@neharai2488) reported

    @Deepa_j8 @ACTFibernet Same problem this should have been resolved yesterday only. . When we know people are working from home and Monday jobs will get impacted

  • RBDEL24 Rahul Bangia (@RBDEL24) reported

    @ACTFibernet @VKakkireni Another reason why Airtel is better than ACT in customer service. Raised SR SR11054729079258 yesterday afternoon to stop Zee5 subscription and this morning got mail that Zee5 subscription has been renewed.

  • RBDEL24 Rahul Bangia (@RBDEL24) reported

    @ACTFibernet Another reason why Airtel is better than ACT in customer service. Raised SR SR11054729079258 yesterday afternoon to stop Zee5 subscription and this morning got mail that Zee5 subscription has been renewed.

  • VKakkireni Vikram Kakkireni (@VKakkireni) reported

    @ACTFibernet Worst Customer Service Ever. Been 5 days since I registered a Shifting request, not been addressed. There's no one to talk to, the links they send don't work. Ticket Number: SR10154608703612. Also, How can I choose to discontinue your services? Where is an option?

  • KannaPalani Kanna Palani (@KannaPalani) reported

    @ACTFibernet So far didnt received any call. Request raised 3 days back. Really very worst service from act fibernet if didn't get resolved today. Will cancel my connection @ACTFibernet @balamalladi

  • ovenhells ovenhell (@ovenhells) reported

    @ACTFibernet hai there I would like to cancel my connection...please help with that Act user id 103546152751

  • niraagulan Niraagulan (@niraagulan) reported

    @ACTFibernet I have raised ticket As No internet for last 3.5 Hrs. Technical person say port is down. Any action yet? Monday WFH getting impacted. Please help

  • VKakkireni Vikram Kakkireni (@VKakkireni) reported

    @ACTFibernet Also, you did not address the query where I asked about the option to stop my Act Broadband services. Request you to help me find it. Might opt for @HathwayBrdband if not resolved today. Didn't get any call yet from you guys.