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ACT

ACT outages and service status in Idukki, Kerala

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 6: Problems at ACT

ACT is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • 123456789ali
    zeeshan ali (@123456789ali) reported

    @ACTFibernet no resolution .

  • Avinash_ganapa
    huh! is it me (@Avinash_ganapa) reported

    @ACTFibernet Useless fellows the issue has come back SR10180534803214

  • sridhar_gemini
    Sridhar (@sridhar_gemini) reported

    @ACTFibernet There is still no resolution from you.

  • Benlita_Pinto
    Benlita Pinto™ (@Benlita_Pinto) reported

    . @ACTFibernet your team did 'maintenance' yesterday & completely broke my internet. Router WAN IP is 0.0.0.0. Regular customer care is useless anyway. Fix this immediately! Every time you do your stupid maintenance, your employees mess up & leave me with no Internet for a day!

  • N0PE_ALlTE
    crest (@N0PE_ALlTE) reported

    @ACTFibernet it's been 2 days since we raised a request for relocating my Act connection in Hyderabad SR10180566938884 est date of resolution was given as 4th June 2026 as reflected in the App but there's no response from Act since then. Please help asap

  • radzsubbu
    radz👩🏾‍🎨 (@radzsubbu) reported

    Hi @ACTFibernet what scam are you running where you keep calling me from 7 different numbers promising to come pick up the router but you're only taking my address and not getting the work done?? where is the safety guarantee? did not expect this kind of service

  • rampal57
    HPJ (@rampal57) reported

    @ACTFibernet @FiberAct @ACT_Issues I had Actfibernet at home. Due to very poor services, I had to get it deactivated with effect from 06 June 26. My subscription is till Oct 26. Request refund balance amount for 4 months.

  • ashshri
    Ashish (@ashshri) reported

    @ACTFibernet Your service engineer closed it without resolution He is not picking calls, no acknowledgement, worst possible service

  • jaidev365
    jaidev (@jaidev365) reported

    @ACTFibernet Have some shame .your service literally sucks..taking money and providing zero service.watingin from morning at home just for installation and now your service provider says half an hour more.if I won't be at home he will go back..such stupid service providers.

  • v_sprabu1586
    Sooriyaprabu Veerasamy (@v_sprabu1586) reported

    @ACTFibernet My internet connection has been down since Saturday morning. Today is the third day without even a single update from your end. What kind of customer service is this? Here is my ticket number, and please don't ask to look into the app for details.SR10280491822134