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ACT

ACT outages and service status in Idukki, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ChandikanB
    Ghajinikan (@ChandikanB) reported

    Has @ACTFibernet forgotten to resolve customer issues? It's been 3 days and no resolution on SR10181144207454. Everyday there is a new resolution time and surprisingly resolution time is always after 7 30 PM, after the customer care hours are closed!

  • martiinwrites
    MJ (@martiinwrites) reported

    @ACTFibernet Can you give phone number to contact ? Customer care number is not working.. call keeps getting failed..

  • prakashloyaji
    Prakash (@prakashloyaji) reported

    @ACTFibernet Please don't regret the inconvenience provide prompt and reliable service instead Customers expect timely resolution, not repeated apologies or excuses. Kindly ensure the issue is resolved within the committed timeline

  • Mohammadsu19391
    Mohammad suleman (@Mohammadsu19391) reported

    @ACTFibernet @PMOIndia @AshwiniVaishnaw Thanks for the response. However, there is a huge demand for reliable internet like ACT in our locality (Hawas Ji ka Rasta, 302002). Many residents are unhappy with the current options and want to switch. Please flag this to your network expansion team for feasibility."

  • Yuvanames
    Yuvaraja (@Yuvanames) reported

    @ACTFibernet I had requested a disconnection, but the issue is with the way it has been handled. My active paid plan had remaining validity, and I need clarity on the status, settlement of the remaining period, and why it was marked as “CX/HT Permission.”

  • irshu2
    Irshad (@irshu2) reported

    @ACTFibernet Reached out to @ACTFibernet via LinkedIn, email, tried reaching on customer care numbers, no luck.

  • sambhadu
    శరత్ చంద్ర B+ బ్లడ్ గ్రూప్ 🇮🇳 (@sambhadu) reported

    @ACTFibernet My issue is not resolved

  • DatsAbk
    Abhishek Kothari (@DatsAbk) reported

    @ACTFibernet it just went down again after being up for a bit. What's going on? atleast provide clarity or communication from team!

  • Mahesh_arepally
    Mahesh (@Mahesh_arepally) reported

    @ACTFibernet Relying upon such branded internet service providers and working from our home results in our job risk due to unstable internet. Naveen whose local staff won’t respond at all. Kindly fix our issue on priority

  • __Shashank__007
    Shashank Bharadwaj S (@__Shashank__007) reported

    @ACTFibernet I applied for a new connection 2 days ago. Installation was promised yesterday, but no one has contacted me.I paid ₹2,035. The sales executive (+91 97311 63437) has switched off their phone. Even after contacting customer care twice, there has been no resolution.