ACT Outage Report in Idukki, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (17%)
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Total Blackout (12%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Daksh Khandelwal
(@DakshKhandelw19) reported
@ACTFibernet I want to have a word with you again. Network is good but this smartwifi thing is not at any place for me to understand so please request you to call me & share the info.
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vutlajainath
(@vutlajainath) reported
@ACTFibernet is the worst IP. From the past 3 months i am faced network problem atleast 15-18days. They take 2-3days to solve the issue. Every week there will be atleast 1-2 days of internet downtime. Never take actfibre even the customer service is worst! #ACTFibernet
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vijayshankar
(@vijaytjperl) reported
@ACTFibernet Your ACT Fibernet Ticket no: SR10375905105264 has been registered. FIX IT ASAP. URGENT. COULD NOT PERFORM OFFICIAL WORK.
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indrodeep Ganguly
(@indrodeepGangul) reported
@ACTFibernet my internet is not working, a stupid Bot answers me. So for the time the net does not work, will act refund my money ?? Seriously your service is pathetic
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मार्गबन्धु श्रीधर:
(@EkanAnekan) reported
@ACTFibernet Hi, please see my direct message on my open case SR10375884906. My internet is disconnected for non-payment even though I have cleared all the dues after making a request to reconnect. PLEASE RESTORE CONNECTION WITHOUT FURTHER DELAY. Very poor customer support.
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vidhu venkat
(@pixelputra) reported
@ACTFibernet This has not yet been resolved. It's been more than 2 full working days and still no resolution. Pathetic customer support called 3 times to request the same permission to install the junction box. No call back, no status update, just @ACTFibernet ACT'ing incompetent.
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CRYPTO_WITH_RAO
(@Crypto_techh) reported
@indrodeepGangul @ACTFibernet "Same issue here with ACT Fibernet — no response for 4 days, just false promises every day. Their engineer Anurag Soni won’t even pick up calls. Quick to collect payments, but worst at providing service. Easily the worst WiFi company in India." Ticket no.SR11075864391664
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Mithil Khanter
(@mithilkhanter) reported
@ACTFibernet worst service , when we ask to shift box from our place then they disconnect the Internet without even informing , now when u raise the complaint that Internet is not working then no resolution yet.
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bro
(@spacellp123) reported
@ACTFibernet 7 th day.. no internet... I m changing to other network
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arunachaleshwar
(@dhandasoru__) reported
Such ****** and pathetic agents you have @ACTFibernet Unresponsive and too much attitude. Treats a customer with zero respect.