ACT outages and service status in Idukki, Kerala

Problems in the last 24 hours in Idukki, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PrakyDOTin (@Prakydotin) reported 3 minutes ago

  Now I understand why many folks in my community are switching to @airtelindia and @jio_fiber Pathetic service @ACTFibernet

• 
  Rajenderreddy (@rajender4reddy) reported 3 minutes ago

  @ACTFibernet Confirmed no dues in call. Now changing story to ACT balance transfer instead of refund to original payment mode. Service failure led to disconnection. Stop misleading customers and process refund properly. #ACTFibernet #RefundIssue #PoorService

• 
  HPJ (@rampal57) reported 3 minutes ago

  @ACTFibernet @FiberAct @ACT_Issues I had Actfibernet at home. Due to very poor services, I had to get it deactivated with effect from 06 June 26. My subscription is till Oct 26. Request refund balance amount for 4 months.

• 
  Sharif Mohammad (@sharif0120) reported 9 minutes ago

  @ACTFibernetHYD @ACTFibernet @FiberAct you people say that you provide geniune support and internet but its a big false, first teach your employers how to behave, i have raised ticket a month ago no one responsed, i want an immediate resolution

• 
  HinduRastra (@priyank94822065) reported 9 minutes ago

  @ACTFibernet What about the situation when you employee is threatening me to kill me? Will @ACTFibernet will be responsible for the same if any theft happens of any unfortunate incident either happens with me or my family?

• 
  Srinivas Konduru (@srinikonduru) reported 11 minutes ago

  @ACTFibernet The issue reappeared again. What’s happening? This is 4th outage in last 3 weeks and it is taking more than 2 days for resolution. Ticket Nimber: SR10180622191934

• 
  Akash Agrawal (@akshagr27) reported 11 minutes ago

  Hello @ACTFibernet @FiberAct I had requested for a connection shift in bangalore. It has been more than 8 days. No update from ACT. The guy who was about to shift is not picking up the call. Customer support gives a new deadline every time you call. It is frustrating, bad service

• 
  150kMenSuicidesYearly (@ajayverma2014) reported 13 minutes ago

  ACT is Failed to provide service on the time and from last 24 hours we are without internet usages of wifi fibernet internet fixed by you at my place @ACTFibernet @ACTFibernetHYD Please resolve the service request SR11080595879564 was expected to be resolved by 06Jun2026 by 3:30

• 
  Adv AK (@adv_007) reported 15 minutes ago

  @ACTFibernet You had called up 19 times since yesterday using number +91 40 49267888 but didn't speak a word. Why are you harassing a customer by using prank call. Worst network and worst response

• 
  Mohammed Rafiuddin (@rafiuddin431) reported 16 minutes ago

  @ACTFibernet Cancel my plan completely and refund my money. I renewed my plan on 19 May, and in this week itself internet was down 4 times. technician told he visited and made changes in mainbox, whereas box itself is inside our house and no one visisted. Pathetic service.