ACT

ACT Outage Report in Idukki, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Idukki, State of Kerala 03/10/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • arjunsinghajs arjun singh (@arjunsinghajs) reported

    Really fedup with the @ACTFibernet (Savita vihar, Delhi)services in my locality. We have escalated issue through their customer support many a times but they are not helpful at all.WFH has become terrible with this wifi services . Facing issue from last 10days still notresolved

  • tajinderkalsi27 Tajinder Kalsi (@tajinderkalsi27) reported

    @ACTFibernet @ACTFibernetHYD SR10165572861234 My internet connection trips off for 30-40 seconds and starts automatically. This is an issue since 2-3 months. I have raised 7-8 tickets to get this resolved, but issue still exists. Will I get a permanent resolution for this?

  • Naveen__Reddy7 Naveen (@Naveen__Reddy7) reported

    I have requested for a wifi router on 6th of July. Its been a month now. Till now I called many times( Which they cut in between), wrote mails & approached through Social media. But no proper response. Most pathetic service. @ACTFibernet @ACTFibernetHYD

  • HariOmHariharan Hariharan (@HariOmHariharan) reported

    @ACTFibernet second time in one month internet is down! Response not acceptable! Last time took two days to resolve! Service getting worse!. Don't you have redundant lines? Going to look for alternatives! Cannot afford to lose money because of you

  • Eram25560451 Eram (@Eram25560451) reported

    @ACTFibernet same response 4m ur support team. My online payment is still not update. Waste customer care service. Huge disappointment

  • probow30 bower_pro (@probow30) reported

    @ACTFibernet Worst customer resolution team, any tickets raised resolution person just care about closing the ticket but do not provide a resolution to the problem. My brother raised lot of tickets but did not have a resolution for connectivity issues.

  • Paladugu7 Paladugu (@Paladugu7) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet Very disappointed with your service even before I get to experience it, the agents(not mentioning the names) just disconnected the call while I was speaking and this happened to me more than thrice in a streak, that too in a single day. Atleast follow some ethics

  • AmanAnnam18 Aman (@AmanAnnam18) reported

    @ACTFibernet No disruption in a year and now two disruption in a week... Pretty significant shift in service. I am deprived of internet for past 5 hours and Point is I am working from home. Can't rely on @ACTFibernet

  • Himansh72597087 Himanshu Arora (@Himansh72597087) reported

    @ACTFibernet Team, I’ve called up 4 times today and requested for supervisor callback, since then no response My office is getting hampered because of your lack of support and top of that you are charging reallocation charges 4 days now .I seriously don’t know what your team is looking into?

  • I_yaaam_Bharath Bharath Reddy🇮🇳 (@I_yaaam_Bharath) reported

    @ACTFibernet I have put the service request on 8th august at 7am till now the issue is not yet resolved and whenever I called customer service the work is going on issue will be resolved by 7pm .Till now it’s not yet resolved And they have changed ETR