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ACT outages and service status in Idukki, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • harshit_2816
    Harshit Bhadoria (@harshit_2816) reported

    I’m facing repeated internet outages with ACT Fibernet. Despite charging a premium, the issue keeps recurring, especially on weekends. The only response I receive is an ETR, leaving me without internet for hours. Please investigate and resolve this permanently @ACTFibernet

  • prafful777
    Prafful (@prafful777) reported

    @ACTFibernet this was raised on 29-June-2026. Total 9 days. How many more days do you need to fix it. @ACTFibernet . Your customer support disconnects the call stating transferring to technical team. No response to emails sent. I don't think you have the power to fix it.

  • KautilyaTweetz
    🦅 (@KautilyaTweetz) reported

    Month lo 5-6 issues Until I force the technician nothing gets solved on raising the ticket. Day by day it's getting worse @ACTFibernet @ACTFibernetHYD

  • OfficeOfSA
    Fringe Element (@OfficeOfSA) reported

    @ACTFibernet Shittiest customer service amongst all ISPs!

  • z1000i4
    Sriram Sridharan (@z1000i4) reported

    @ACTFibernet Your ground team came at 8:30 at night, said that they couldn't even find where this break was and that it would be easier to search at night. Implying that they didn't even bring OTDR metres and relied on VFLs, and of course, still no resolution and we're 84 hours in.

  • bharathgoud2002
    bharath goud (@bharathgoud2002) reported

    Hi @ACTFibernet I am facing issue with my internet connection from past 2 hours unable to raise the complaint from Act App or ACT web

  • Cracked_pencil
    Gaurish Rao (@Cracked_pencil) reported

    @ACTFibernet what’s going on with your Internet service? Raised ticket, tried calling consumer care (brainless bot) etc. SR10281119426264 I need this resolved, or help me with refund of the recharge and discontinue service. “Maintenance in your area” is not valid every time.

  • apratim18
    kumar apratim (@apratim18) reported

    @ACTFibernet Thanks. The issue got resolved few hours back.

  • vsshriakant
    V.S. Shriakant (@vsshriakant) reported

    @ACTFibernet it's been 4 days since sr 10381095562575 has been raised. No sign of problem solving. Numerous calls, emails nothing works. Pathetic

  • khushikibaat
    Khushi Chauhan (@khushikibaat) reported

    @ACTFibernet is the worst seriously