ACT outages and service status in Idukki, Kerala

Problems in the last 24 hours in Idukki, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Syed FX | Prop Trader | ICT (@Syed_4206) reported 7 minutes ago

  I have an active ACT fibernet connection. I tried to login my ACT fibernet app but recently its not logging in. I reinstalled the app and tried to login but it is saying as mobile number is not registered. I need immediate solution for this because my billing date is yet to come and i dont even know the exact date. Also i am without logging in App im unable to raise ticket for any issues , check usages etc.. So kindly fix this issue asap or give me any update why im facing this issue ? @ACTFibernet

• 
  MJ (@MJ_199318) reported 8 minutes ago

  @ACTFibernet Despite full payment made 10 days ago, your failure to install the router and activate services amounts to gross deficiency in service and unfair trade practice. Take notice that the installation should be completed within 24 hours, #ConsumerRights #ACTFibernet

• 
  Sailesh Rebba 🇮🇳 (@SaileshRebbaa) reported 13 minutes ago

  @ACTFibernet @ACTFibernetHYD I made temporary arrangement here to avoid danger. but we need permanent fix.

• 
  Santosh Gupta (@Sanntosh33) reported 18 minutes ago

  @ACTFibernet Checking will not resolve my problem. I need to look for other alternatives which are available apart from you. I have been your customer for the last 10 yrs. Time has changed and if the service is not at par with others then u will lose your clients.

• 
  Lakhan (@LakhanINTS) reported 23 minutes ago

  @ACTFibernet Please cancel my connection with refund for remaining days. Give me a call to shedule cancellation

• 
  Lakhan (@LakhanINTS) reported 23 minutes ago

  @ACTFibernet I am facing problem since 23 jun. Your technician are not even responding to calls

• 
  ashish mishra (@talk2ashishm) reported 24 minutes ago

  @ACTFibernet Your team called 2 times but FAILED to share the notification as well as customer consent. Thy say we sent for plan upgrade wen asked did customer received any proof ..no answer, is this how ACT work..then you say cust u drop email to X team if u want tht email..what is this

• 
  Raghu (@raghu42tweets) reported 28 minutes ago

  No Internet for more than 15 hours. ETR keeps changing. No one to contact. No update. The WORST customer care! No responsibility and accountability. @ACTFibernet

• 
  Mahath Somina (@Mahath_1995) reported 28 minutes ago

  Worst response from ACT fibern et from visakhapatnam service people, if this keep on going I will switch to jio fiber @ACTFibernet @actfibervizag

• 
  Raspberry Duetz 🇦🇷🇪🇸 (@amuleyescream) reported 29 minutes ago

  I request you to change allot for a change of router for my connection. Im not satisfied with the speeds of 150mbps when im paying 1400rs for 350mbps. this is absolutely waffling to advice me to change the plan to 6months when i requested. Kindly help with the change @ACTFibernet