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ACT outages and service status in Idukki, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Snehiltweetos
    Snehil S Ambastha (@Snehiltweetos) reported

    @ACTFibernet Absolutely disgusting facing disruption of internet service in CV Raman Nagar area after a hailstorm hit Bengaluru late Wednesday evening. It is yet not restored even after 48hrs. What kind of service you guys are providing? Appalling!

  • anurag_abk
    Anurag (@anurag_abk) reported

    @ACTFibernet @ACTBangalore FYI, do not go for ACT wifi! You will regret the decision. SR10280004058854 once more same issue, no power for hub. They said they will pay 59inr per month to a person and they did not, so that guys asked them to take it somewhere else. Same problem.

  • Vinita_Sharma30
    Vinita Sharma (@Vinita_Sharma30) reported

    @ACTFibernet Your ACT Engineer, Lakshmi told me that I should receive the call from your department as there is a ticket pending for very long (more than 3 months) but I never got a call until I follow up. Your engineer Lakshmi is very rude and he lies a lot. He is a big lier.

  • r_marwah1993
    Rishi Marwah (@r_marwah1993) reported

    @ACTFibernet there is no internet since yesterday. We also past the resolution time provided on the ticket. There is no option to escalate. We tried the on call support but no resolution. This is impacting our work from home severely and is highly inconvenient. SR10179974943164

  • pradeepnairz
    Pradeep Parakuth (@pradeepnairz) reported

    @ACTFibernet The ETR shows resolution time is 7:30pm now it’s 9:12 pm. Still not update @ACTFibernet

  • shreddedvarun
    shreddedvarun (@shreddedvarun) reported

    @ACTFibernet internet stopped working 5xtimes this month. I will have to switch to airtel if your service does not change. I am an old customer. your managers are pathetic. SR10280010858814

  • abhinavkrdubey
    Abhinav Kumar Dubey (@abhinavkrdubey) reported

    @ACTFibernet @ACTFibernet ETR changed again for SR10280009387674. If @reliancejio had their fiber in our area. I wouldn't have taken your ****** connection. And no resolution, it's been 48hours. FIX IT

  • navneetsrooprai
    Navneet Rooprai (@navneetsrooprai) reported

    @ACTFibernet hello my Internet stopped working today and there is a red light in the WiFi box.. i have already registered complaint in the morning but no one contacted me yet to fix it

  • pradeepnairz
    Pradeep Parakuth (@pradeepnairz) reported

    @ACTFibernet the issue is not solved it been more than 30 hrs without internet. tickets raised are not addressed ! And request to cancel subscription is also not addressed. Kindly cancel my subscription.

  • r_marwah1993
    Rishi Marwah (@r_marwah1993) reported

    @ACTFibernet there is no internet since yesterday. We also past the resolution time provided on the ticket. There is no option to escalate. We tried the on call support but no resolution. This is impacting our work from home severely and is highly inconvenient. SR10179974943164