ACT

ACT Outage Report in Idukki, State of Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Idukki, State of Kerala 12/09/2025 06:50

December 09: Problems at ACT

ACT is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • jagdish44346236 JC kandpal (@jagdish44346236) reported

    @ACTFibernet please collect this piece of shi# act Fibernet connection from my home and entire society It’s been 2 days now and complain is still open . Stop making fool … Your service is bu$$sh## Complain SR 10964548110855

  • mundra_sunit CA Sunit Mundra (@mundra_sunit) reported

    @ACTFibernet I called again and again on customer care. Few executive putted my call on hold without listening me properly.

  • Swapna81016566 Swapna Emmadi (@Swapna81016566) reported

    @ACTFibernet This ACT on people is Frude. It been more than one month still not received amount. Without intimation they deducted router charges from my refund. I'm raising request for refund but this people taking my issue to billing department.ACTfibernet completely fake and Frude.trustless

  • P_A_R_D_H_U Partha SaradhiReddy (@P_A_R_D_H_U) reported

    @ACTFibernet Why my internet goes off if there is a power cut in my area... What is the use of power backup? I was complaining about the same issue from many days but no one cares... Let me know to continue or remove ur connection

  • SahaBasu Basudev Saha (@SahaBasu) reported

    @ACTFibernet I have been facing slow internet speed for almost a month, but no action from your end. Is this what you have promised for #smartfiberupgrade? I am not going to renew my subscription unless you resolve this issue !!

  • SahaBasu Basudev Saha (@SahaBasu) reported

    @ACTFibernet Yeah, I have been hearing this for last 1 month. Looks like company leadership have become complacent nowadays and don't have vigor and seriousness in solving customers' issues for which it was known for earlier. SAD !!

  • roopesh75k Roopesh Kumar (@roopesh75k) reported

    @ACTFibernetHYD @ACTFibernet I am using ACT service from past 3 years. But the speed is pathetic from past 1 week.

  • Kamaalhsohail Kamaal Hussain (@Kamaalhsohail) reported

    @ACTFibernet Dear Team, On the daily basis i am getting only calls but not resolution, please requesting your team to provide resolution. However, i am receiving calls daily and making then understand the issue and your team is disconnecting calls from thier end.

  • HashmiSyed17 Hashmi Syed (@HashmiSyed17) reported

    @ACTFibernet Should we change to some other service provider as it seems you are all not at all interested in helping your customers#No_Internet

  • Magesh_Krishna Magesh Krishna (@Magesh_Krishna) reported

    @ACTFibernet I took a new connection in ACT on 13th March, Now it's almost a month still I didn't get my issue resolved. Post confirmation on the product provided (tplink-Archer C5) with the sales person Satheesh, I booked the connection with Act but during installation the..