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ACT

ACT outages and service status in Idukki, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • AnjuMurke
    Anjali Murke (@AnjuMurke) reported

    @ACTFibernet @ACTFibernetHYD From last 2 weeks I am having an internet issue - it automatically keeps disconnecting during the day and in nights it's never visible to connect. I keep calling the ACt local technician placed within our towship he never responds.

  • sairaj_1989
    Sairaj Vijay Bandari (@sairaj_1989) reported

    @ACTFibernetHYD @ACTFibernet Act Fiber has become Worst internet service provider, since 2 days we are facing internet connectivity issues & ticket# SR10180795266254 was raised, but till now, no action from ACT fiber & this issue we face every month, it's time to switch from #ACT

  • vamsivallurik
    karthik valluri (@vamsivallurik) reported

    @ACTFibernet Your technician called and once I told him its same issue, he cut the call as he knows he made a mistake earlier.

  • talk2ashishm
    ashish mishra (@talk2ashishm) reported

    @ACTFibernet Your team called 2 times but FAILED to share the notification as well as customer consent. Thy say we sent for plan upgrade wen asked did customer received any proof ..no answer, is this how ACT work..then you say cust u drop email to X team if u want tht email..what is this

  • AnjuMurke
    Anjali Murke (@AnjuMurke) reported

    @ACTFibernet @ACTFibernetHYD Considering 3 employees doing work from home is becoming very difficult with this internet. I raised a ticket last week they closed it without resolution, yesterday also I raised again but so solution. Also I pay for 5g and I don't get use it,

  • preethamdesh
    Preetham Deshpande (@preethamdesh) reported

    @ACTFibernet @ACTFibernetHYD this is the worst net I have ever seen snce 2 days u have not solved theissue ...it's almost 2days iam not getting net ..4 complaints Cs saying wait wait wait..guys be alert before taking @ACTFibernet , CS don't even know when it will be solved

  • shreesen69
    shree sen (@shreesen69) reported

    @ACTFibernet your service was down for 2 days and today as well. I hope these 3 days will be calculated before you generate the bill?

  • _4Ruffle
    Ruchi (@_4Ruffle) reported

    @ACTFibernet Also can you please confirm if it’s just outage with my connection or area wide. What’s been done so far.

  • raghu42tweets
    Raghu (@raghu42tweets) reported

    No Internet for more than 15 hours. ETR keeps changing. No one to contact. No update. The WORST customer care! No responsibility and accountability. @ACTFibernet

  • manntwts
    Manish Sharma (@manntwts) reported

    @ACTFibernet I have shared the Act account number privately Please check how many times i have raised the request and technicians are not able to fix it.