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ACT outages and service status in Idukki, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Benlita_Pinto
    Benlita Pinto™ (@Benlita_Pinto) reported

    . @ACTFibernet your team did 'maintenance' yesterday & completely broke my internet. Router WAN IP is 0.0.0.0. Regular customer care is useless anyway. Fix this immediately! Every time you do your stupid maintenance, your employees mess up & leave me with no Internet for a day!

  • rajender4reddy
    Rajenderreddy (@rajender4reddy) reported

    @ACTFibernet @ACTFibernetHYD Complaint No: SR10180476603804 My internet has been down since the night of the 28th. You promised it would be fixed by 1 PM on the 29th, then changed it to 6:30 PM. I called and explained that I had urgent work, and your team assured me the ticket

  • sameermoh
    Mohammed Sameer (@sameermoh) reported

    @ACTFibernet SR10180483914514 is not resolved after the ETR time expires. We have subscribed for work and such disconnections are hampering our services. Please expedite the resolution.

  • SocialMadhukar
    Madhukar V- पर्यावरण बचाना शौक नहीं, मजबूरी है।। (@SocialMadhukar) reported

    @ACTFibernet customer care seems to be most busy people after our PM. Tried multiple times but no response @MIB_India ??

  • KarnaniNikhil
    Nikhil Karnani (@KarnaniNikhil) reported

    @ACTFibernet Going to disconnect both connections with you. Horrible service, horrible technician, and horrible customer service.

  • premjeetsingh4u
    PREMJEET SINGH (@premjeetsingh4u) reported

    @ACT_Issues @ACTFibernet we're having constant issues for last week or so with #connectivity after your officer #installed 2 #routers instead of one. We're calling Mr Mohan +91 97314 15586 but he's not responding. Please help urgently

  • TusharAgar4860
    Tushar Agarwal (@TusharAgar4860) reported

    @ACTFibernet This is really frustrating. Again today connection is not working. Within 2 weeks this is fourth time it has went down. Please refund my full money and disconnect. I want to switch. Should I drop an email?

  • prabhatgoels
    Prabhat goel (@prabhatgoels) reported

    @ACTFibernet Internet is not working from last 3 days i want you to take out your internet for that also your app is not working

  • Superamin011
    Superamin01 (@Superamin011) reported

    @ACTFibernet Why are act services being weird from a couple of days? Internet is getting on and off every 5 minutes without any reason and Customer service has no clue what's going on. Not just for me but many users. What going on??

  • rajender4reddy
    Rajenderreddy (@rajender4reddy) reported

    @ACTFibernet Confirmed no dues in call. Now changing story to ACT balance transfer instead of refund to original payment mode. Service failure led to disconnection. Stop misleading customers and process refund properly. #ACTFibernet #RefundIssue #PoorService