ACT

ACT Outage Report in Idukki, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Idukki, State of Kerala 11/21/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • roypartha0512 Partha Roy (@roypartha0512) reported

    @ACTFibernet This is my service request SR10275737457924

  • narasimha_1989 Narasimha Rao Jangili (@narasimha_1989) reported

    @ACTFibernetHYD A complaint had been registered on 06 Jun 2025 evening for internet connection issues. None of the technical team contacted me till now to check and address the network issues. A pathetic service by @ACTFibernet. I had tried to reach out customer care. No response

  • _ganesans Ganesan Sankaran (@_ganesans) reported

    .@ACTFibernet raised a ticket ; supposed to be resolved by 9pm yesterday. today called service centre. after 2.30min of promotions, spoke to someone and they said it will be resolved. no means to connect with the technician - no means to escalate / chat with a human - FANTASTIC

  • ANirwan001 Ankush Nirwan (@ANirwan001) reported

    @ACTFibernet Still no update on the ticket, this is how worst your service is in Bangalore.

  • ImKGaurav7 Kumar Gaurav (@ImKGaurav7) reported

    @ACTFibernet is fraud. no one is responding. I am frustrated customer. Customer care executives are not friendly and never understand the actual request.

  • harharshambhoo हर हर महादेव (@harharshambhoo) reported

    @ACTFibernet ACT fiber broadband- worst company. He will ask payment first, after that he will not pick your call. Your money will stuck, when you paid for a new connection. They will not entertain.

  • sabyasachi0204 sabyasachi biswal (@sabyasachi0204) reported

    @ACTFibernet @ACTFibernet I'm still unclear why it's taking so long to resolve the connectivity issue with SR10275741902634. What exactly is causing the delay? Is there a specific technical issue or resource constraint? 24 hours seems like a long time for a resolution ? #CustomerExperience

  • Sahith85927244 Sahith Reddy (@Sahith85927244) reported

    @ACTFibernet @ACTFibernetHYD I have been loyal customer since 10+ years .I was using your service since the name was beam fiber.i have been facing constant network issue since past 2 weeks Location:- Alwal , Secundrabad, TG S.N : SR10175684800864 Time to switch to @airtelindia

  • 1878Vicky 🇮🇳 Vivek Dubey 🇮🇳 (@1878Vicky) reported

    @ACTFibernet excellent chat option to chat without solution. You will get Robot reply who don't understand your requirement? Asked for shifting of location and pending from last 4 days which an hour job?

  • raviruby3141 Roy (@raviruby3141) reported

    @ACTFibernet They installed but it’s not working