ACT Outage Report in Idukki, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Upender Dorepally
(@updvlogs) reported
@ACTFibernet @ACTFibernetHYD Dear team,this is not at all acceptable i am unable to use my internet from last 48+ hrs. You ppl are closed my request with out resloving my problem. Please do the needful asap. Hope you understand the customer pain.
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MoMo
(@are_bhai_bhai) reported
It's nearly 3 days now still there is no internet till now. pathetic service worst internet service provider @ACTFibernet I convinced the whole apartment to switch for Act and now I am realising that Act is just **** 💩💩 I think it's time to change for jio fiber or airtel fiber
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Murali Kunda
(@murali_kz) reported
@ACTFibernet Hi, Disconnection was done. The router given to me at the time of installation is not working.Please let me know efund details. According to me router cost, balance no of days in the quarter from the day of disconnection,no of days the service did not work before disconnection.
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tushar agarwal
(@Itusharagarwal) reported
@ACTFibernet it's been more than a month applied for shifting of address in the same city. But no one contacted or reached is this the service you people provide to your customer's
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Madhukar Vyas
(@VyasMadhukar) reported
@ACTFibernet has THE WORST CUSTOMER SERVICE EVER. Once you have an outage it becomes a headache to get it fixed. Then have staff requesting you to close ticket even before issue is resolved. How the hell is this organisation running? 24hr+ #CustomerExperience #customerservice
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Imran
(@imranale) reported
@ACTFibernet Except for this response and one automated SMS no progress tha to know of on the issue
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Rajkumar
(@Rajkumaarrrr) reported
@ACTFibernet May I know how long will take it to fix more two days or a month??
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Rajesh G
(@rajesh_g476) reported
@ACTFibernet worst service provided by Act. Never seen any provider like this. Half of my time spend on raising internet connection issues with Act. Never recommend or take again this stupid service provider.
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Ⓜ️ahesh Kalikot🅰️👨👩👧
(@Mahesh2704) reported
@ACTFibernet How long you need to get back to me team. Almost two months now ?? Y dont you shut your shop if u cannot address customer problem??
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Baseer
(@baseerhere) reported
@ACTFibernet can I get a part time job. I can work for free. I may just call the customers and say "you are important your problem will be resolved". Why don't you give outgoing call privileges to your tech? Why is it so hard to call a customer? SR10163226435914