ACT outages and service status in Idukki, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Idukki, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Nicebro (@itzdamu) reported@ACTFibernet My service request number SR10381378872664. Internet is disconnected for more than 24 hours. No response from customer care. Act very poor service
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Sandeep Reddy Patlolla (SR) (@Sandeep27177978) reported@ACTFibernet Why did I get the promise from your customer care executive saying installation will be done on same day or the next day
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Suresh Kumar H (@sureshkumarh90) reportedSince @Airtel_Presence seems unwilling to support existing customers, I’m looking to switch providers. @ACTFibernet and @JioFiber, if you can provide a reliable broadband connection and prompt customer support in my area, please reach out to me. I’m ready to make the switch.
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Esesve Digumarthi (@esesve) reported@ACTFibernet truly frustrated, tired and lost hope Internet was not working Yesterday raised complaint Today they closed ticket I come home to see that it is still not working I am truly frustrated with your service A 200MBPS connection never gave that speed 🙏🙏🙏
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Satadru Deb (@1400MicroGrams) reported@ACTFibernet @ACTFibernet I also have the call recordings of the very capable customer service executive ramyashree. Let me know if recording needs to be made public
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srikanth rompally (@srikanthro38805) reportedYour time limit every time crossing iam face internet issue from last week there is no proper response it shame thing for @ACTFibernet
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Ranjit (@i_mranjit) reported@ACTFibernet @ACTFibernetHYD @ACT_Issues I've already paid the full amount, and there's no refund option. The only reason I'm still stuck with ACT is because your refund policy leaves customers with no real choice. This is extremely frustrating and reflects poorly on your customer experience.
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Uday 😛 (@Saibrahmam5) reportedDear @ACTFibernet, It's been 3 days without internet. I've called your customer support nearly 10 times, and every time I was promised the issue would be resolved "within the next 4 hours." Not a single technician has visited or even attempted to diagnose the problem.
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aalap (@aalaprag) reported@ACTFibernet I want you to give my money back, I have been a loyal customer for the past 5 years but you guys have just gone down in service and connection.
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Shivam Bhutani (@ShivamBhutani) reported@reliancejio one of the worst fiber connections. After every 1 week, the internet gets disconnected, and takes 3-4 days to the issue to resolve as the whole area is impacted And the area in question is v good with number of big factories @ACTFibernet did a very good job before