ACT Outage Report in Idukki, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (15%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Draper
(@petedraper) reported
Here’s feedback: your order / customer care sucks. Your agents don’t call back or turn up on time. You give zero care about a customer. @JioCare @ACTFibernet I need a 1g connection with around 6tb of monthly bandwidth as I work in media. Who can help here? And I need it Monday.
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Myself_RC24 🇮🇳
(@chaudhuri_rohan) reported
@ACTFibernet Resident of Mahadevpura,Blr #ActFibernet ur service is so pathetic.From yesterday night till now no internet connection,call centre & manager clueless,technician not interested restoring the fault, intentionally delaying .U claim to be best but where is ur service?
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Raj Tamrakar
(@RajTamr46959709) reported
@ACTFibernet - Always problematic internet. Customer services is too poor. Always arguing and takes too long to fix problem. Have problem in internet every week.
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Anant Anand Gupta
(@anantanandgupta) reported
@ACTFibernet I have been struggling from last 2 years for a consistant internet connection. Opened many tickets to be simply closed almost immediately without permanent fix. Just blame on customer and his way of using the service. I have another service working flawlessly in same setup.
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Madhav Khanal
(@khanal030288) reported
@ACTFibernet Strange even after 2 reminder team didn't wake up to connect with me. Now public can think how much customers are value for service provider. worst service and worst customer support. #actfibernet
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Chandra GKS
(@suryachandra27) reported
@ACTFibernet The issue is not resolved yet!
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Arun Soumya Mukherje
(@arun_soumya) reported
@ACTFibernet - I need to move my connection to another apartment. Tried the following - Your Mobile app - not working Your customer care - only IVR Local reps - Not responding Reliance Jio - calling us everyday to switch. @ACTFibernet- pls suggest ASAP
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BAPURAJU KONDURI
(@U_see_rajinsta) reported
@ACTFibernet @zomato @letsblinkit I will call ,act internet costumer service,they will automatically cut my call This is the bad response of the act service
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Catchy Name
(@CatchyName7) reported
@ACTFibernet My internet not working since yesterday evening. I have raised service request regarding the same. At first, i have been given ETR at 03:00 Pm today then ETR was revised to 09:00 Pm today. ETR crossed but issue still unresolved.
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BAPURAJU KONDURI
(@U_see_rajinsta) reported
@ACTFibernet **** 5day of internet,who can give money in 5days