ACT Outage Report in Idukki, State of Kerala

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Full Outage Map

Problems in the last 24 hours in Idukki, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (22%)

3. 

   Total Blackout (9%)

4. 

   E-mail (1%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• prabhu raj (@prabhuraj5) reported 32 seconds ago

  @ACTFibernet No inconvenience caused to me yet. Please look into your security best practices as customer data could get exposed in certain flows :)

• Gokulakannan VP (@gokullaali) reported 36 seconds ago

  @ACTFibernet can't you guys provide internet service without issue of more than 1week. This is 3rd time in this month I lost connectivity and nobody cared to give permanent solution, if you guys are not ready to give proper service, please fund the money. I'll go for #Airtel

• chethan (@chethan4_bn) reported 56 seconds ago

  @ACTFibernet Sought out this issue, before it reaches more people. Will try to post this in other platforms as well......

• Kshitiz Gupta (@garoterr) reported 2 minutes ago

  @ACTFibernet @ACTFibernet Please make sure that the callback actually fixes my problem, Ive called CS 7-8 times in past 3 days and have spoken to as many representatives, they have only given me false promises

• Rozita Singh (@RozitaSingh) reported 4 minutes ago

  @ACTFibernet since past 16 hrs no internet and no communication from team on resolving the issue in Jasola New Delhi

• Vishal Arora (@VishalA97423273) reported 5 minutes ago

  Poor customer service support by @ACTFibernet. All they do is contact and ask if the internet is working instead of personally visiting the location. Need this to be fixed ASAP .

• VIVEK SINGH (@viveksinghm) reported 5 minutes ago

  @ACTFibernet It's been one month now. I have called so many times to check the status, each and every time they say it has been escalated to the concerned team and they would assign a technician to collect it by today or tomorrow but I would never get a call back.

• TheXFilesIsLife (@rajturl) reported 7 minutes ago

  @ACTFibernet takes the safest route & CLOSES tickets (even the reopened ones) related to service disconnection without any discussion. Amazing! If service connection can be smooth, disconnection must be equally simple. That's how great brands are built: great customer service.

• Palak Garodia (@drpalakgarodia) reported 9 minutes ago

  @ACTFibernet hopeless service. Internet is down since 3 days inspite of repeated complaints raised.

• Kshitiz Gupta (@garoterr) reported 13 minutes ago

  @ACTFibernet Billing issue: sales/installation people updated a wrong plan and my net got suspended a month in advance, ACT support has been only giving false promises and no action has been taken. Kindly help and save me the mental harassment & WFH loss Ive faced