ACT Outage Report in Idukki, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shristi Bedia
(@shristibedia) reported
@ACTFibernet It’s been more than 2 weeks that I am facing reconnection/billing issues, every time the customer care exec assures that it will be resolved in 1/4/24 hours still the issue is not resolved even after following up 10 times a day.Worst customer service experience ever!
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Abheesta Arnav
(@AbheestaArnav) reported
@ACTFibernet It's more than 18hrs that internet is not working. And yoy are arranging a call back? When can this be resolved?
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SrikanthYadav
(@KSri247) reported
@ACTFibernet @ACTFibernetHYD raised an complaint for relocation 10days back no solution till now worst service, if call to customer care they won't response, better to shift other boardband services. please remove the connection.
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Abheesta Arnav
(@AbheestaArnav) reported
Never use @ACTFibernet . Daily there is some issue. Support engineer is rude and non responsive. #WorstSevice #Bengaluru
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Suresh
(@SureshV00545957) reported
@Calmb4dstorm1 @ACTFibernet I checked airtel they dont have fiber to my area. Hathway gave speed of 47 mbps over vpn. ACT does not have the solution for vpn speed. Only ticket open and closing machines work in ACT. Zero action taken by Appellate and Nodal officer for one month. Sleeping. Irresponsible.
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S. Rahul Rao
(@srahul_rao) reported
@ACTFibernetHYD @ACTFibernet Worst service I have experienced, requested to change the name or say transfer the ownership. The requested was raised on 27th Jan and the requested is not addressed properly yet. It is causing an huge line down for my work. Ghatiya internet provider
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Karthik P Makam
(@karthik_mp26) reported
@ACTFibernet @DoT_India still my internet issue is resolved, it's been more than 24 hrs.
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Rachal
(@Rachal_atsahham) reported
@ACTFibernet Where is the callback from manager?I was promised yesterday within 4hrs. The CSE was very rude this morning. No internet till now. You guys are thief....@ACTFibernet @ACT
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SrikanthYadav
(@KSri247) reported
@ACTFibernet I'm a customer with beam earlier now with act from past ten years . whether re location is possible or not let me know..
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Rachal
(@Rachal_atsahham) reported
Worst service @ACTFibernet @ACTBangalore no manager callback since 24hrs SR10252723328482. Cust service agent was very rude and denied a manager callbck when I called today. No internet since 4days. Guys pls dnt use Act . Worst ISP. Issue no resolve yet