ACT Outage Report in Idukki, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Srinivasan Solairaj
(@srinisolai) reported
@ACTFibernet I am facing internet issues very often with my connection. Please help fixing it permanently. I chose ACT considering uninterrupted service. But looks like I made a bad choice. Ticket# SR10366070402854
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Akash Deep
(@AkashDe55437002) reported
@ACTFibernet Please give a call back to the shared number and help with the resolution asap.
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Harsha K
(@JesterHead101) reported
@HathwayBrdband horrible service from Hathway HYDERABAD. Paid for renewal on 5-OCT-2022 and still not activated 9-OCT. Every time I call they say will be activated in “2 hours definitely”, but nothing happens. So careless. Better switch to @ACTFibernet or @airtelindia broadband.
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!
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Santosh
(@singhsk5) reported
@ACTFibernet Still awaiting.. after 200 calls and more than 6 months.. You guys have set the benchmark for the most horrible customer service.
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manjunath y a
(@manjunath1990) reported
@ACTFibernet please give good service. My internet stopped working all of a sudden and the customer care service is one of the worst service , they don't know the process and no updates on my complaint
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Akash Deep
(@AkashDe55437002) reported
@ACTFibernet I have sent the details to you, have been following up with your customer service team multiple times but every time I get is a new wait time for the call from Tech team, nothing else. Please give a call back and help me with the resolution.
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DS
(@EtherealBrush) reported
Why are you repeatedly closing my complaint without resolving it? Your connection has been down for a week! @ACTFibernet
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Akash Deep
(@AkashDe55437002) reported
@ACTFibernet @ACTFibernet This is not the service I expected from your team. Even today I called, got the same readymade response our tech team will call you, nothing more.
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Samuel Brainerd S
(@samuelbrainerd) reported
@ACTFibernet need support with my connection. internet not working since morning. Every time it rains, internet stops working. Why can't this be resolved once for all?