ACT Outage Report in Idukki, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (63%)
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Wi-fi (17%)
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Total Blackout (15%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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KAPIL KHANNA
(@khannakaps) reported
@ACTFibernet I want to discontinue my connection. None of your customer care IVRs give the option of disconnect or to talk to a representative. Please inform how to get in touch regarding the same
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Rupesh Devikar
(@devikarrupesh) reported
@ACTFibernet I have been trying to contact the customer care and it says that act does not provide router, the office teams tells that it will get changed in 48 hrs, I don't know why everybody has different story.
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ASIT PUHAN
(@ASITROCKS7) reported
@ACTFibernet @ACTFibernet @ACTFibernet It's been days since I raised a request and your team says it will be done within 24 hours.But still it's pending.Increasing the bandwidth for a plan won't increase your customer base rather increment the quality of your service.Frustrated😤
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sesh
(@SesuSelvan) reported
@ACTFibernet My Ref No SR10351935861336 raised on 2nd Feb 2021. still today no response. day before yesterday my connection was suspended @ midnight 12 Am . From yesterday to till now I have spoken to 10 executive no one given solution to me..
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Sayantan Banerjee🇮🇳
(@redsrocks) reported
@ACTFibernet @staynaughtycool Do you guys provide service in Kolkata & it's sub-urban areas?
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Saurav Roy
(@SauravR43834920) reported
@Airtel_Presence @airtelindia if I dnt get my connection back before 3 PM today.. U guys better come and take ur box and wires away.. @ACTFibernet I guess u will give better service to me and I will welcome ur thoughts on it
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sravankumar
(@sravanchintha) reported
Dear @ACTFibernet, are technicians available in hyderabad? I have been calling customer care from 5 days, they are following same 4 hours concept since then for reconnection. I don't know concept is that. There is no proper follow up and response. @ACTFibernetHYD
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Soumya Moudgalya
(@SathyasoumyaV) reported
@ACTFibernet This what you believe but the issue is not fixed internet is working can you please cancel my account I would like switch to other service provider cos your service is pathetic
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Aerosmith
(@Aerosmi00574128) reported
@ACTFibernet I did not receive any call or email, this has turned into a nightmare, the internet is down again 🤬...first bad internet then bad customer service then again no internet...it's like u r punishing Ur customers for paying u and relying on u.
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Akash Dey
(@akashdey936) reported
PT2! I specifically pointed out the problem. It's about 72 hrs now and they still giving the same robotic responses! The field tech is so expert that he couldn't locate their own internet box in their assigned location! @ACTFibernet My wrk is getting impacted!WFH is no joke!😡