ACT Outage Report in Idukki, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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arjun arj
(@arjunnatarajan6) reported
@ACTFibernet We didn't get any net service for 2 days I have mailed you all the details please be respond quickly
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Prateek Rawat
(@pratreek_) reported
@ACTFibernet it has been three days I have given all the details and still the installation not done ?? When I call the person he has everyday new reason and say will be done today EOD or by next day morning but still waiting for the same. Is this your service
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s r kumar ch
(@satishramkumar) reported
@ACTFibernet Last 2 days I couldnt connect to work.. Hoping that you will help me to do my work rest of the day today atleast
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shal
(@iShaliniD) reported
Took less than 5 hrs for Jio Fiber to install and activate a new internet connection back in my Bengal Home. Today is 5th day since I have applied for ACT internet in blr and still it is in process 🥴 @ACTFibernet customer service = 🐢
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Teenspirit
(@Teenspirit0584) reported
@ACTFibernet ACT customer care is so bad !!! It’s been two weeks I’m calling all the customer care numbers listed and even written emails to the help desk. No one shows up to check what the issue is. So I hope it’s ok if I go ahead n just remove the box myself
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s r kumar ch
(@satishramkumar) reported
@ACTFibernet Just because of your technical glitches, customers have to suffer. If you cant have control n resolving connection issues on time, why to run a service at all?
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kiran d rockstar
(@kirantherocksta) reported
@ACTFibernet I have asked your customer service kindly to do PERMANENT disconnection specifically, instead temporary. Why are you calling me 5times a day with different executives asking me to pay for that damn temporary disconnection. I have closed my account before due date.
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Swarnava Sengupta
(@voiceofswarnava) reported
@ACTFibernet And due to your carelessness, this situation arrises at least once in every single month. Do u have a valid answer for this? I repeat, don’t come back with consolation and stupid excuses.Give me a Reason and assurance, else accept your failure and pay back the money i waste on u.
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s r kumar ch
(@satishramkumar) reported
@ACTFibernet Looks like you dont care for your customers issues and there is no value for a customer. Such a pathetic servicing and leadership teams
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Preeti Gulati
(@preetigulati28) reported
Hello @ACTFibernet , your field agent made sure I pay upfront for 6 months and then two days later my calls are not getting picked up, and guess what? There is no engineer visit to even set up the internet. What a bad start!