ACT Outage Report in Idukki, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Jayanth.j
(@Jayanthjj) reported
@ACTFibernet SR10263940868824 issue not resolved from 5 days
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ARUNprasath
(@ArunForSure) reported
@ACTFibernet No response or resolution received till now. #Poorcustomersupport #worstservice #DontbuyACTfibernet
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vijaydhanak
(@vijaydhanak) reported
@ACTFibernet Very very poor service,what about the loss of 5 days charges, mail sent no response
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naveen bandaru
(@naveenbandaru91) reported
@ACTFibernet Call i already had with customer care but they are saying it will take 24 hours to resolve, till then how shall we work from home kindly advise. Without internet its very difficult to work. Technician has not responded properly, they did not checked anything, no one came.
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DEBANJALI NAG
(@DebanjaliNag) reported
@ACTFibernet I am connected to wifi but it shows no internet connection since yesterday morning. Till now it's the same. Why am I even paying and renewed my services last week if you can't give a proper service. Iam using ACT Storm. Fix it asap.
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Empathetic Badass
(@FluffyMeggi) reported
@ACTFibernet Pathetic behavior from ACT employees. They just keep throwing terms and conditions at you but don't keep up with their promises. Waive charges and then make errors and expect the customer to be understanding of them. I was explained LOGICALLY and TECHNICALLY was the issue was!!
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Kishore Kumar Mukku
(@kishoremukku) reported
@ACTFibernet my internet is not working for the last few days and resolution not provided. Kids classes are affected. Please provide an useful app where there's an escalation mechanism available
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 67th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???+
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ARUNprasath
(@ArunForSure) reported
@ACTFibernet The same message I got it from ur customer support that they ll arrange a call back but no call received till now
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Tejas Rao
(@tejasrao07) reported
@ACTFibernet WHO THE HELL IS YOUR CONCERNED TEAM,WHY DO YOU GIVE FAKE ASSURANCE. TILL NOW I HAVE NOT RECEIVED ANY CALL AND YOU EXECUTIVES JUST HANGS UPNTHE CALL SAYING THAT THEY CAN NOT ASSIST WITH THE ISSUE, CONCERNED TEAM WILL CALL BACK. WHY THE HELL HAVE YOU KEPT ILLITERATE EXECUTIVES.