ACT Outage Report in Idukki, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (15%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Head Hunter
(@cricketmovies) reported
@ACTFibernet It's been 2 days and issue is still not resolved...I am waiting for my revised bill where they promised additional one month extra instead on 6 + 1 it will be 6+ 2
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Krishna Prasad K
(@kotamarthik) reported
@ACTFibernet @ACTFibernetHYD .. Please return my amount.. Balance is 3 months... I am not at all interneted to continue your service...
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Lella.V.Ramakrishna
(@lvrk83) reported
@ACTFibernet @PMOIndia Recklessness of act fibernet. Your request SR10162429527932 is tentatively expected to be resolved by 9/17/2021 08:00:00 PM (MM/DD/YYYY). You can track the status using the ACT Fibernet app. No reply after sending messages. Service is worst.
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P.M.Giri
(@giri_pailla) reported
@ACTFibernet it’s been a pathetic customer service after paying bills promptly. My Internet issue not solved since last 2 days. Your guy doesn’t want to visit home. Ticket no SR10162387947572 has been closed without the resolution.
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Abhi
(@abhilash2905) reported
@ACTFibernet I am facing internet issue from yesterday afternoon..it's going to be almost 12 hour..how pathetic your service..customer care not sending any technician..
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Krishna Prasad K
(@kotamarthik) reported
@ACTFibernet @ACTFibernetHYD ... Vikram, Sai and support all are sleeping?
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aravind kumar
(@aravind34420750) reported
Please improve your customer care, the experience is horrible every time. Never receive a proper resolution. I'm just staying because the product is good but fed-up with the customer support agents @ACTFibernet
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Kunala Bharath
(@KunalaBharath) reported
@ACTFibernet When issue can't be fixed at specified time don't give false promises and when same issue is reoccurring why don't you guys workon permanant solution Your request SR11162438149142 is tentatively expected to be resolved by 9/18/2021 12:00:00 PM (MM/DD/YYYY).
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MoMo
(@are_bhai_bhai) reported
@ACTFibernet my internet is not working from morning I have my online exam in the afternoon please resolve this issue asap
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Aashish Vivekanand
(@aashishvanand) reported
@ACTFibernet @ACTFibernet this seems to be a never-ending saga. I specifically asked about shifting my connection. I was told there will be no fee for a 6M plan. For your convenience, you converted it to a monthly plan. Now when I want to shift you want to charge me Rs 650. Pls, call me now.