ACT Outage Report in Idukki, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (73%)
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Wi-fi (18%)
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Total Blackout (7%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Gurjot Ahluwalia
(@gurjota) reported
@ACTFibernet I hope this will be resolved today itself. Please treat it on priority.
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Md Abrar Shareef
(@MdAbrarShareef) reported
@ACTFibernet There is no internet connection from few hours and there is an frequent disconnection every single day and there is no response from anyone. Every Engineer who comes to fix they say the same it will not repeat again but there is no permanent solution
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Anshika
(@anshika16_) reported
@SampanArora @ACTFibernet Totally. They will keep giving the fiber cut excuse and today they told me that it’ll be NOT WORKING TILL 7th July. How convenient for them to say. Here everything is happening online.
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Akashkumar
(@ItsurAkashKumar) reported
@ACTFibernet Call connected to umar he asked for Rmn and disconnected call from his end what the hell ur customer service team providing the resolution is the way to handle customer and share a link for feedback he is not capable to handle please escalate this issue to CEO
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Jeevan Vignesh
(@RocVignesh) reported
@ACTFibernet my internet is not working from morning I have complained it to act customer service,but they are saying that it will be resolved only by 3rd july. I'm not able to work without internet the customer support is worst from act.
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Pritam Kumar
(@pritamlk) reported
@ACTFibernet @bada_paww @ACTFibernet Your company is steeped in incompetence, right from your management, to your customer care team. I hope all your sales people shift to better ISPs, so they don't have to hear all the abuses hurled at them by your customers, thanks to you.
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girishcdm
(@djinncdm) reported
Without the issue being resolved, the ticket is closed. Service has been pathetic like other networks. Will send the bill on time but when it comes to service nope. Initial days the service was good. Now frequent no connection @ACTFibernet #actinternet #actfibernet
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gouranga ganguli
(@ganguli01) reported
@ACTFibernet Net not working since last one hour, complaint no. SR11058961115002, pls do the needful, I m a Sr. Citizen. This very essential for me.
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The Marvel Fan
(@TheMarvelFan1) reported
Hey @ACTFibernet why in my latest bill ₹500 discount isnt there? I referred my friend to ACT last month. Help please
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Sayed M Hussain
(@sayedmhussain) reported
@ACTFibernet The internet is down since the night of June 29th, I have called the customer service team multiple times now to get the status, but the response is usual as one should expect from ACT. ACT team doesn't act on complaints at all!