ACT

ACT Outage Report in Idukki, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Idukki, State of Kerala 03/23/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (24%)

    Wi-fi (24%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (1%)

    TV (1%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Mo_Meh_ra Mohit Mehra (@Mo_Meh_ra) reported

    @ACTFibernet has the worse service in the Industry! 6 days after the cyclone has passed they haven’t been able to bring the line up and working! Imagine a working week without Wifi #worseservice (1/2)

  • AjitKum49556211 Ajit Kumar (@AjitKum49556211) reported

    @ACTFibernet Terrible. My complaint is pending for 4 days. Nobody has taken the effort to contact me. Just canned responses are coming. I spoke to the call centre run by third party and Mr. Venkatesh refused to give me the number to escalate the issue. Very very poor

  • yogeshnahar Yogesh Nahar (@yogeshnahar) reported

    @ACTFibernet Hello! 48 hours without connectivity. Complaint #SR10366577807024. 3rd time service is down in last 10 days. Are you trying to push us to Airtel?

  • Palaniraj89 Palani (@Palaniraj89) reported

    @ACTFibernet Counting 48 hours and more and still not resolved, you can fix it leisurely for months as I planned to disconnect

  • princeutters Prince Solomon (@princeutters) reported

    @ACTFibernet * service provider

  • MAHARSHIGOUTHA2 MAHARSHI GOUTHAM (@MAHARSHIGOUTHA2) reported

    @ACTFibernet worst experience with this wifi connection, please dont use this network, no proper response from customer support

  • princeutters Prince Solomon (@princeutters) reported

    @ACTFibernet Outage enters 6th day. Literally frustrating had to purchase an alternative broadband connection Every other service provided works in at least ‘T20’ mode in terms of MTTR ,really wondering how come ACT has slipped back to ‘TEST cricket’ mode, testing customer’s patience

  • AnnamdasN Nikhil Annamdas (@AnnamdasN) reported

    @ACTFibernet @ACTFibernet Any update on this? I am following up from past 3 days. Calling customer support no solution. Are your employees sleeping? It will take hardly 10mins resolve this issue. I had been using act for 7 years. Worst Service ever. Best to shift broadband. #WorstServiceAct

  • dheepakmoses Dheepak Rabindran (@dheepakmoses) reported

    @ACTFibernet It’s been 6 days now.. still no Internet!! I will wait until today to fix the issue otherwise I am disconnecting the service tomorrow..

  • owlbywindow OwlByWindow (@owlbywindow) reported

    Dear @ACTFibernet if due date in 15th Dec are you allowed to disconnect customer account at 11 am that morning? Are you not required to wait till 1159 PM @TRAI @MIB_India