ACT Outage Report in Idukki, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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deepesh jain
(@deepesh81794347) reported
@ACTFibernet Username:101439406740 My current broadband plan is (A-Max 1075). Unable to downgrade my broadband plan to (A-Max 500). Customer care number doesn't respond while opted. Please resolve this issue as early as possible.
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Antony Jayaseelan G
(@Antonyplex) reported
@ACTFibernet Need help downgrade my plan to ACT starter 549 From current act storm plan 1199 Help
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Dr.Kiran Kumar Thoti
(@kirankumarthoti) reported
@ACTFibernet I paid 1500/- for the new Connection on 15th April' 2021 to the ACT field Executive Jamanna: 7995068664 and he book connection in online Application No. CAF NO. 101552455815 but response worst & Poor. Finally raise REFUND TICKET. ACT Service is Worst.
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Himanshu Dawar
(@h_dawar13) reported
Whenever we enter in a lockdown. @ACTFibernet makes sure you suffer to the core by their internet fluctuations 2nd time in past 24 hours internet is down for 2 hrs. Just wondering is this any cost saving strategy or just you extract pleasure to see people suffer @ACTFibernet
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Avinash Singh Chauhan
(@_ItsASC_) reported
@ACTFibernet Thanks for your quick response. It's been more than a month and I have raised complaints 6 times atleast and everytime ticket is closed without solution kindly return the balance amount effective 16 March 2021.
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Massu
(@massusyed) reported
@ACTFibernet been 28 hours now that I do not have access to the internet. First was told the issue would be resolved by 8pm yesterday, then 10 am today and its the same stuff your people at the call centre blabber. Hasn't been resolved till now.
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preetishg
(@preetishghotma1) reported
@ACTFibernet will someone pls call or you like customer cribbing and crying for help.
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Srujan Reddy
(@PSR_SRUJANREDDY) reported
Worst ever experiencing with Actfibernet @ACTFibernetHYD @ACTFibernet Account:101385352030(Reg Mobile: 9151111151).I disconnected actfibernet month ago march 2021.Not refunded my account balance (₹6568/-) and ₹2799 my router amount. Raised many complaints and sent many mails.
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Selwyn Marc Remedios
(@selwynremedios) reported
@ACTFibernet your connectivity and support is pathetic.
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Nageswaa Rao Nunna
(@NageswaaN) reported
@ACTFibernet worst service ever. I paid for the new connection one week back. And till now there is no response from the executive . I raised more that 2 complanints in the help line numbers and the executive which I paid the money is not responding and avoiding my messages.