ACT Outage Report in Idukki, State of Kerala

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Full Outage Map

Problems in the last 24 hours in Idukki, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (66%)

2. 

   Wi-fi (19%)

3. 

   Total Blackout (11%)

4. 

   E-mail (2%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Udhay (@udhay89bs) reported a minute ago

  @ACTFibernet We are not able to escalate in the Mobile app ticket. That is not a good customer experience for us.

• ankita sharma (@ankitashar2908) reported 2 minutes ago

  @ACTFibernet @ACTFibernet My internet has not been working for 2 days. I’ve raised a complaint but received no response. Tried calling multiple times, but no one answers. It’s extremely frustrating to keep paying for a service that I’m not getting. R.k Puram officers colony Sec

• Cooking Connections (@Papansarkar333) reported 7 minutes ago

  @ACTFibernetHYD @ACTFibernet I recommend not using ACT fibernet services. Pathetic customer care. After relocation, I was not able to use internet for 10 days and they sent me a bill. I have been using ACT since 9 years but need to move on now. Agent abused me and disconnected.

• Vihaan Mom 🚩 #TeamVihaan (@VihaanMom) reported 9 minutes ago

  Hello @ACTFibernet Our entire apartment has no internet. All users have raised complaints but no response from technicians & calls go unanswered. Please treat this as URGENT and resolve immediately.

• Sanjeev Katoch (@sanjeevkatoch12) reported 11 minutes ago

  @ACTFibernet pathetic service by Act Fibrenet in Mohan Garden Delhi area. Since two days my internet was not working. I have made complaints in their app as well as called customer care 2-3 times. Whenever I call them they gave me excuses that it will be resolved soon.

• Panchali Das (@PanchaliDas4) reported 12 minutes ago

  @ACTFibernet 6 complaints in the last 1 week? No resolution, no consistency. Unacceptable service. Pl cancel my connection. I've had it with ACT!!!!

• Deepesh Saini (@arkaya25) reported 16 minutes ago

  @ACTFibernet very poor support, 48hrs is the time given for issue resolution. In the era of WFH, how can you give such timeframe?

• Mr SR (@imsoubhik9) reported 25 minutes ago

  @ACTFibernet I have upgraded my plan from 100mbps to 200mbps 6m + Mesh Router. I paid the amount on 4th Aug. Still the installation is pending. Area manager and technician are not picking up calls. Customer service is clueless. Whitefield, Bangalore. Pathetic Service!!

• Udhay (@udhay89bs) reported 25 minutes ago

  @ACTFibernet Hi Team.. Internet down from yesterday night after some rains here, SR10376687255214 raised. Till now it is not resolved. Need quick support!

• Gani_5A6 (@venkataganeshpa) reported 27 minutes ago

  Hey @ACTFibernet, i have been facing issue with OTT since a week, I have raised ticket and not getting any response from you. Please respond