ACT Outage Report in Idukki, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sandeep
(@sandeepsalla) reported
@ACTFibernet Received call yesterday 4m ur team and assured by 12 pm today it will be restored but still no connection ? Is it problem with @ACTFibernet or individual ?
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Ajit Kumar
(@AjitKum49556211) reported
@ACTFibernet @TRAI - ACT internet is down for 4 days and nobody's attending the complaint. This is very poor service - SR10366575964464 . Call centre says we can't spk to seniors. Why such attitude and very very poor service
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Kumar V
(@pkayt) reported
@ACTFibernet Spoke too early. Internet is down again
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Sanskari Ladki
(@_SanskariLadki_) reported
@ACTFibernet Shared contact details, created service ticket, still no resolution for almost a week. Previous tickets are closed as solved without solving the issue.
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Ajit Kumar
(@AjitKum49556211) reported
@ACTFibernet Terrible. My complaint is pending for 4 days. Nobody has taken the effort to contact me. Just canned responses are coming. I spoke to the call centre run by third party and Mr. Venkatesh refused to give me the number to escalate the issue. Very very poor
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Partha Krishnaswamy
(@kpartha) reported
@ACTFibernet Need few things 1. ETA for your response to my tweet 2. ETA for providing ETA for the problem 3. When do you plan to fix it or if you even have any intention of fixing it
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Bharadwaj
(@KnlNitin) reported
@ACTFibernet @jagograhakjago @ConsumerReports I emailed to actfibernet that I loved your service but at my current location you Don't provide service so stop bothering me by text I did email and twitt still they are bothering me
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Mr H
(@Hang7Man) reported
@ACTFibernet Its more then 48 hours still they are increasing time instead giving solution.. can i put the remove connection and get different company
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karthik prabhakar
(@kar_sum1) reported
@ACTFibernet My account is reactivated with you guys now. However, it looks like the internet is down here and I really need this to get working ASAP. I have raised a request as well SR10366592921654. Please make this a high priority. I have been without internet for 3 days now.
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Michael Timothy
(@michaeltimothy7) reported
@ACTFibernet can I get the mondal officer number since ur customer care person is saying they need permission from the person who is using connections going from our house to remove it even when have have discounted using act