ACT Outage Report in Idukki, State of Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at ACT
ACT is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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CIA - Consortium of Indian Associations
(@CiaConsortium) reported
@ACTFibernet I am disappointed. Worst service. Seems to be learning at my cost
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Himanshu Paliwal
(@Himansh90655964) reported
@ACTFibernet SR10253564569752 open since last 21 hours, internet is not working and no one has bothered to even contact me. Standard response when I call customer care that someone will call back and no one does.
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arjuna srinivasan
(@arjunaviru) reported
@ACTFibernet When I talked in your customer care for new installation,they have mentioned that I ll be getting a call from engineer within 2 hrs.Still I didn't get the call for the past 2 days.Very pathetic response
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chuckler
(@tchuckler) reported
@ACTFibernet @ACTBangalore please fix your customer care attitude. This is getting out of hand. Customer care was rude and uncouth and hung up on me for bringing to his attention the same issue I've been having for 3 years plus.
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Fawaz Mustafa
(@ccynic94) reported
@ACTFibernet Then I registered a complaint regarding this and had received a call back. After reaching customer service twice, one cut the call and another mocked me they would call back today at 9am/9.03am to be exact.
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GMShoeb
(@GMShoeb1) reported
@ACTFibernet no internet for more than 24 hours. Raised a complain but there is no response. This not the first time, having connectivity issues from past 1 month. Not sure what the technical team is doing.
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Pasha
(@Sk_Pashaa) reported
@dxkiran021 @ACTFibernet I am too facing billing issues. These people are worst service providers. Now, every time call them they ask for acct number and disconnects the call. I hope there is some law for this.
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Amit Upadhyay
(@c0d3_k1ra) reported
@ACTFibernet what should I do to get your attention? Light an agarbatti and pray to you? I have tried getting hold of someone from 2nd March to work on the Transfer request, no one has reached out to me. This is such a bad customer service. Help would be appreciated
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Dhruv Mahajan
(@tALkSicK_Dhruv) reported
@rite2ace @ACTFibernet It may be Act Migrating Internet and expanding their network. GTPL did they same they don't tell so not to give extra validity. You have to deal with it. It'll alright after like a week.
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sasikala
(@pranithasasi) reported
@ACTFibernet I have been informed by the customer service executive that the resolution will take 24hrs and the engineer shift availability is only after 9.30 am,what about customers who work for other countries, should they wait for engineer to come and resolve.Our entire day job is affected