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ACT

ACT outages and service status in Idukki, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Arjungopalan
    Rajagopalan Baskaran (@Arjungopalan) reported

    @ACTFibernet Internet not working. Complaint raised 5 days back. Till now no response from your end. Highlight part is the Open ticket in your app is showing that the ETD is 23rd May 9 PM. Today it's 26th May. Could you please explain to us which calendar you are referring too?

  • IMEMYSELF_MK15
    Majestic soul (@IMEMYSELF_MK15) reported

    @ACTFibernet When you will do so. Your technician donot listen to customer problems and talk with rudeness.

  • Gokusux
    Raghava (@Gokusux) reported

    @ACTFibernet Yeah, im brained enough to check the ETR and travk the ticket in the app. My concern is to fix it asap as i have a load of work.

  • ImThamizha
    Thamizhan (@ImThamizha) reported

    SR10380451034251 @ACTFibernet Calls made to customer care gets disconnected, Refund not getting processed for 30 days, No links are sent to me but custome care says I dont not use the link.. No supervisor calls back!! So what's the solution now ?

  • i_amanky
    Ankush Kohli (@i_amanky) reported

    @ACTFibernet from yesterday internet is not working it’s been more than 24 hours, i have work from home job how will i manage ? If you can’t resolve issues. Pathetic not expected this from actfibernet @shivamg0902

  • SBajaj06
    SBajaj (@SBajaj06) reported

    @ACTFibernet Why do I have to tweet to get it highlighted? If your ‘ACT Mobile App’ promised it will be resolved by 9 PM, then why am i still tweeting at this hour?! Why it isn’t your priority to sort such issues? Your business is to provide wifi services isn’t it?

  • shyamsundarg
    Shyam Sundar (@shyamsundarg) reported

    @ACTFibernet Facing outage since 8am today and no one has attended yet. It's been beyond 8 hours now. SR10380457253554 @TRAI

  • Jinukothari2
    Jinendra Kothari (@Jinukothari2) reported

    @ACTFibernet By what time is the technician expected to come and fix this issue?

  • ryshab07
    ryshab (@ryshab07) reported

    @ACTFibernet I have purchased a connection yesterday & the installation was scheduled for today 9-1 am, but there is no contact and no response yet, during payment you chase continuously and when actual service, you disappear !@jagograhakjago help.

  • AbhilashRPillai
    Abhilash Pillai (@AbhilashRPillai) reported

    @ACTFibernet worst customer support experience. Existing customers should not have to chase basic service requests SR10280397045844 for 4 days after the committed deadline has passed.#ACTFibernet #PoorService