ACT Outage Report in Idukki, State of Kerala
Problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 16: Problems at ACT
ACT is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Total Blackout (15%)
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Wi-fi (15%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ramana Regunta
(@reguntaram) reported
@ACTFibernet Dear service provider, my internet is not working since 72hours, complaint raised no action been taken. Kindly resolve the issue. Account no: 101713933903 Location : Parvathapuram, Medipally, Hyderabad.
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Sougata Mishra
(@iamchayasutra) reported
What fun are you getting by cutting down the wires of @ACTFibernet , @GHMCOnline @CommissionrGHMC What is the point ?? Beg to state that this is not a solution .
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Mohammed riyaz ali
(@Mohamme16541905) reported
Hey @ACTFibernet @ACTFibernetHYD it’s now Day 3 with no resolution, no call, no update. Do you expect customers to keep waiting endlessly? This negligence is beyond frustrating. If this is your idea of “service,” then I’m done. #ACTFibernet #WorstExperience
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Rahul
(@Rahuldiddy2) reported
@Sai21997 @ACTFibernet I got estimated resolution by tomorrow 13th 9 but am not sure .. really pathetic in my work from home, trying to get airtel air fiber where just few says back it was available in my area now its unserviceable.. finally going with local boardband in my area if not resolved
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❖ᴹᴿ°᭄✿𝕍iⓃ𝔼￡༒廾࿐
(@Vineeth_8_6_3_9) reported
@ACTFibernet @ACTFibernet I will wait till tomorrow. If not resolved, disconnect my connection and refund my money. Goodbye—when my area isn’t your priority, why should I stay? Better to choose a provider that values quick resolution!
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hell_storm2004
(@hell_storm2004) reported
@ACTFibernet Internet down since yesterday. No ETA on the ticket. And customer care number only plays the "on hold" soundtrack. Nice. How do you guys invent such great customer support?
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rishabh sinha
(@rishabhsinha19) reported
@ACTFibernet you guys please deal with your issue and please refund my money. Its blocking my office work and I am shifting to another connection.
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Sundar Ganesan
(@SunOfGan) reported
@ACTFibernet Again not working. Pls fix it
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Rohith Reddy
(@rohithone1997) reported
@ACTFibernet My internet has been down since 4 days, i raised a service ticket SR10177023826764, no action taken yet and no response from the agent. When I raised a new connection request to test , i got a call within few hours, if you can't fix it , just do refund for the plan.
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shashank kumar
(@Shashank2b) reported
@ACTFibernet no internet from the past 7 days. No customer service executive picks up the call. Absolutely no response. Last month I had no internet for 10 days. Whats the point of having a connection. All IP's n my area have restored d connection