ACT

ACT Outage Report in Idukki, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Idukki, State of Kerala 12/04/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Nchengiz Chengiz (@Nchengiz) reported

    @ACTFibernet Hi, did you find out the reason my internet is not working.

  • Jagadeeshpad jagadeesh padmashali (@Jagadeeshpad) reported

    @ACTFibernet The lose was already happen to me which you cannot resolve. Because of your service, you people never stick on your SLAs.

  • bakricharwaha Bakri Charwaha। बकरी चरवाहा । الراعي الماعز (@bakricharwaha) reported

    @ACTFibernet frequent issues with junction box. Everytime your technician says the it won't happen again. And it happens again after 7-10 days. Get it fixed or will switch to a reliable service provider

  • Dinesh87131 Dinesh (@Dinesh87131) reported

    @ACTFibernet Pls note this is not my first ticket for the same issue, this SR10365281852820 was first raised before 5 days. Am hoping for a resolution. Thanks

  • vrraghy Raghavan 😷💉💉 (@vrraghy) reported

    @netcitizen @ACTFibernet Damn. Worstu. Tried registering a complaint with Minnagam?

  • Balaji77684604 Balaji (@Balaji77684604) reported

    @jaghan86 @ACTFibernet Worst service ACT

  • phobuzzer Muthu (@phobuzzer) reported

    @Assault002 @ACTFibernet Using it for 6 months ,no issues so far...

  • Balaji77684604 Balaji (@Balaji77684604) reported

    @ACTFibernet Multiple call back happened daily for 3months I'll be getting calls from act but no response plz share your mail id I'll loop you in the mail chain, try to help there

  • Rgraghu52 Raghunandhan (@Rgraghu52) reported

    @ACTFibernet your support service is pathetic! I had raised a request to shift the Cx (switch box) in my building to a different floor since the cables are obstructing access to staircase, please investigate why your support team is closing the request without any resolution

  • tweets_krish KrishTweets (@tweets_krish) reported

    @ACTFibernet The complaint has now been resolved. The cable was damaged by a tree your engineer said. @ACTFibernet - why is your infrastructure so weak that you do not have power back up at junction boxes (when TNEB cuts power, internet fails) AND your infrastructure is not resilient? (1/3)