ACT Outage Report in Idukki, State of Kerala

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Full Outage Map

Problems in the last 24 hours in Idukki, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (21%)

3. 

   Total Blackout (9%)

4. 

   E-mail (1%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Ronnie (@RonnieTheWalker) reported a minute ago

  @kartik1886 @ACTFibernet I called twice.. First time, 5th in queue n after waiting for more than 25 mins, the call gets answered, but agent is on mute (typical trick of avoid too many calls and making them hang up instead). 2nd time, I am 8th in queue and when I reach 4th in queue, it gets disconnected

• puneeth kasigari (@baeforbiryani) reported a minute ago

  @ACTFibernet is so damn unstable, I can't even. It's a everyday struggle now a days ! I'm so tired of raising tickets everytime. Worst service ever 😡

• uma kant (@uma95kant) reported 4 minutes ago

  @ACTFibernet Don't know what wrong is going on till yesterday (9/02/2022) , I have raised the refund issue and now the representatives are saying I received the amount on 4th February and in the night I talked to one of your representative by saying I will get refund in 3-4day

• Chaitanya Kiran (@ChaitanyaKiran8) reported 5 minutes ago

  @ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 86th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???+

• Arjun (@arjunlal_) reported 6 minutes ago

  @ACTFibernet I've been having issues with my connection for 2 weeks now. Pings take >1s and cxn drops for a min or 2 every now and then. I've raised tickets multiple times now. Your executive visited twice and atleast 5 tickets got closed without a resolution.

• Maneesha Sarkar (@SarkarManeesha) reported 6 minutes ago

  @ACTFibernet Your team is not responding to Phn calls. We have not been able to work since yesterday evening. How much more time will it take to fix the issue. Ur customer care team like ur SM team is equally useless. @TRAI please help. The internet is stilll not working.

• Ronnie (@RonnieTheWalker) reported 7 minutes ago

  @ACTFibernet What a display of absolutely pathetic show by your management and service. Last night there was a scheduled maintenance outage. Now intenet is down and after 25 mins hold time, nobody answers the call. ROT IN HELL FOR RUINING MY WORK FROM HOME

• vishal melmatti (@vishalmelmatti) reported 9 minutes ago

  @ACTFibernet has much better service.

• October Pixie (@LunacyRedefined) reported 13 minutes ago

  Time to switch broadband from @airtelindia to @ACTFibernet. Cannot work with an unstable internet connection despite paying so much!

• Arjun (@arjunlal_) reported 13 minutes ago

  @ACTFibernet this is not acceptable. if the issue isn't resolved within 2 days, you are losing a customer.