ACT outages and service status in Idukki, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Idukki, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 11: Problems at ACT
ACT is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Navin kumar (@Navin_HR) reported@ACTFibernet i have paid full amount. But received an email due amount rs.442.77 .. i spoke to finance team then only I paid. Why showing due amount pls nullify the amount.. account number: 101669416765 Please refer the phone call I had with finance team Customer care
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saketh🏹 (@Sakethhhh) reported@gayatri008_16 @ACTFibernet will they decrease the bill if there’s no internet because of any issue on their end
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Bharath Kumar (@Bharath__badass) reported@ACTFibernet @ACTFibernetHYD What pathetic service are you guys providing ??? Not even getting 50mbps speed for a 200 mbps plan. No customer care contact number. Multiple tickets raised but closed without checking with customer. Should I cancel my subscription ?
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Sanjay Debnath (@sanjaydebnath86) reported@ACTFibernet I hv 2 submit my project tom. The outage ws not planned. All of a sudden I got an outage message today and it will gt resolvd by tom 7:30 PM evening. The outage 4 more thn 24 hours is nt at all acceptable. Who is responsible 4 my project delay becoz of ur unreliable service?
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manuvachanam (@manuvachanam) reported@ACTFibernet Despite your assurances your teams have not cared to attend the issue since the last 3 days !!
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Panchali Das (@PanchaliDas4) reported@ACTFibernet 48 hours and still no resolution
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Kareem Cherry (@kareem_cherry) reported@ACTFibernet eluru It has been 3days since I opened Ticket SR10679633945714 with,and I am still met with silence.I need this escalated to a supervisor today.This is not how you treat loyal customers. #Worstservicebyact will not recommend to others. Plz solve the issue in an hour.
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Harikrishnan (@pandavathoodhan) reported@ACTFibernet ticket SR10379672519404 was closed without resolving the issue.
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Ritu (@Rituut1) reported@ACTFibernet Your service has been extremely disappointing. My WiFi has not been working since yesterday almost 24 hours now and no technician has been assigned. There is no way to reach support or even get an update. This is not the first time Account No: 118743660976
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WalterWhy (@Borington214993) reported@ACTFibernet Bought and installed ACT wifi like 40mins ago and now it lost internet connection. They already installed at the end of the day making the billing plan to start in the evening and now with this issue, I'm gonna be losing the entire day in the plan. SR10179746960724