ACT Outage Report in Idukki, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Chandan Singh
(@Chandan36049900) reported
> @ACTFibernet No internet in Saket since hours. Totally unacceptable! Paying for a service that doesn’t work. Fix this immediately. Account No: 110775316268. #ACTFibernet #InternetDown #PoorService
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Goni
(@UsmanGo98239782) reported
@ACTFibernet from last 2 days my wifi is not working. I raised a ticket and it was supposed to be sorted out yesterday even after changing the deadline twice. I get an option in the app to talk to your engineer but whenever I select that option it says the numbers is busy
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Shweta@soni
(@ShwetaSoni2510) reported
@ACTFibernet ACT Fibernet has turned “by 9 PM today” into a bedtime story. 3 days, same promise, zero internet. And only today they admit service won’t be back till Friday.
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Naresh Batra
(@batra_nareshk) reported
@ACTFibernet i m ur customer gor more than 5 years but ftom last 3 months service deteriorated badly .. please doyhe needful regd no 9899044660
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venugopal
(@ksvenu247) reported
@ACTFibernet Really disappointed the net is not working with WiFi down for more than 24 hours, since 21/10 after noon. All your goody goody statements have not resolved the issue by 7.30 pm today None of your technical team call up and tell us the actual situation. Feel sorry.
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Mohammed riyaz ali
(@Mohamme16541905) reported
@ACTFibernetHYD @actfibernetweb @ACTFibernet No internet since morning! Raised a ticket, but no response yet. Is this how you treat customers now? I'm forced to use mobile data, impacting my work. Who's responsible for this? Please resolve ASAP! #ACTFibernet #InternetDown
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Dragon🐉
(@praveen_p17) reported
@ACTFibernet SR10277658389184 Internet down
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Satyaranjan sahoo
(@imsatyaranjan) reported
@ACTFibernet your service quality has been poor for months — repeated outages and unresolved tickets. When I asked for a refund for my yearly plan, your team refused to pay me back the amount. This is unacceptable customer service. Such a downfall.
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chakri
(@chakrai707) reported
@ACTFibernet Useless service, even for subscription cancellation it is taking time.
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Sabihuddin
(@iamrealsabi) reported
@ACTFibernet @ACTFibernetHYD is a horrible service provider. Without checking or understanding the issue calls the customer a liar. Total harassment.