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ACT

ACT outages and service status in Idukki, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • srinikonduru
    Srinivas Konduru (@srinikonduru) reported

    Another disappointing experience with @ACTFibernetHYD. This is the 3rd internet outage in the last 2 weeks, and each time it has taken nearly 2 days to resolve. For the current issue, I raised a complaint yesterday (2nd June). The resolution ETA was changed from today 9 AM–1 PM ➜ 7:30 PM–9 PM ➜ tomorrow 9 AM–1 PM. Meanwhile, my son's exam preparation is being disrupted and I'm unable to attend office calls while working from home. Customer support keeps repeating "port issue" but offers no meaningful assistance, accountability, or reliable timelines. Frequent outages, repeated delays, and poor communication are unacceptable for a service customers depend on for work and education. @ACTFibernetHYD, when will reliability and customer commitment become a priority? #ACTFibernet #CustomerExperience #InternetOutage

  • thevinsin
    Viineet Sindhwaani (@thevinsin) reported

    @ACTFibernet I have sent you private message with details, kindly resolve it today else proceed with disconnection, there are enough service providers

  • Shilpesh1807
    Shilpesh Shah (@Shilpesh1807) reported

    @ACTFibernet As discussed i'm not received the refund yet stii after raising the service request,I need immediate action on this I had done payment 25st may requestd refund on 3rd June it's 6th June still there is no progress and also i'm not able to track it as your app is showing no user

  • rajender4reddy
    Rajenderreddy (@rajender4reddy) reported

    @ACTFibernet @ACTFibernetHYD I have received the disconnection message. When I contacted customer care regarding the refund, your representatives informed me that the amount would only be transferred to another ACT account. This is unfair and was never disclosed when I took the

  • mohanty_sambit
    Sambit Mohanty (@mohanty_sambit) reported

    @ACTFibernet SR10180478714564 it supposed complete bg yesterday but till now I have not received any call or any update on this..when can I expect to be done. All the customer care executive are telling different different story on this

  • duttasomrattwt
    Somrat Dutta (@duttasomrattwt) reported

    Something is seriously wrong with @ACTFibernet bangalore! I requested a Wifi shift change 1 week back and still never got a call back. And their customer care numbers are all IVR and automated, no way to get a human callback! Absolutely disaster service!

  • tahirshariff793
    Tahir Shariff (@tahirshariff793) reported

    @ACTFibernet TICKET# SR10280623693714. Intenet not working since last 2 days no response from Support. FIX IT SOON @ACTFibernet

  • GSankh
    Gururaj Sankh (@GSankh) reported

    @ACTFibernet I am having worst experience in my new connection. None of sales team members and back end team is activating ott promised along with my subscription.. They are demanding money for mobile no correction for no fault of mine. I have raised multiple tickets, no use.

  • RGShubham2712
    R G Shubham (@RGShubham2712) reported

    @ACTFibernet I will now be filling a complaint on consumer grievance portal and make sure that I don't continue with @ACTFibernet and ensure that all the connections in my building are terminated by the builder and give chance to Jio or Airtel or even Excitel, but not these losers.

  • Shilpesh1807
    Shilpesh Shah (@Shilpesh1807) reported

    @ACTFibernet your team does not care about the transparancy and commitment provided to the customer,I want refund of my money as I can't trust the company which is not transparent to it's customer.