ACT Outage Report in Idukki, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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mohamed shameem khan
(@shameem74) reported
@ACTFibernet again internet not working SR10265744182514. Work is getting affected please look into it in priority. 5th time in 1 month
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Ramkumar Srinivasan
(@iamramkumars) reported
Worst service by @ACTFibernet in Chennai. It’s down for many times in a month. It seems we cannot rely on this network for WFH. Creating support tickets many times. If this continues,they would lose many valuable customers like me.#WorstServiceActFibernet
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Rama
(@Rama9100142) reported
@ACTFibernet @hellowhois001 Worst service..
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Kota Satyanarayana Yelubolu
(@satya4b9) reported
@ACTFibernet Don't know what type of service is this, Customer care executive said you can expect call with in 9pm.. and after few minutes received this message."Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 31-Aug(DD/MM) 19:30 to 21:00. Team ACT"
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Kota Satyanarayana Yelubolu
(@satya4b9) reported
@ACTFibernet Why to give false commitments without giving proper service. Your ticket SR10165739528014 is tentatively expected to be resolved by 30-Aug (DD/MM) between 16:00 to 19:30. Team ACT Have called customer care also, but there is no response from technical team.
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Ramcharan Vrukshala
(@RVrukshala) reported
@ACTFibernet @ACTFibernetHYD just two hours back your agent has gave a wrong commitment that u will get a call from TL within 1hr but till now I haven't received a call or message from ACT FIBERNET. This is very bad experience with ACT. Agent name: Sujith TL name: Venkatesh
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Dinesh Kumar N
(@Dineshkumar368) reported
@ACTFibernet Dear ACT ISP, There is service interruption for around 32 hour's.. when will the service get restored ??? Can you please respond me properly #Servicedown #ACT #Noresponse
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Vinay Kumar
(@vinayvins66) reported
@ACTFibernet I have not received any update I do not understand what is the problem here
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Asif Ali
(@AsifAli92066810) reported
@ACTFibernet Okay.. Fix the issue ASAP
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Mahfooz Ahmad
(@mahfoozahmad) reported
@ACTFibernet Your service forced me to use the foul words. If you will provide good service then I will not use foul words otherwise I cannot stop. When did I start foul words? When I am not getting any response. One of the biggest cheats you are. You committed 150MB and getting only 30 MBPS