ACT Outage Report in Idukki, State of Kerala

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Problems in the last 24 hours in Idukki, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (68%)

2. 

   Wi-fi (18%)

3. 

   Total Blackout (9%)

4. 

   E-mail (3%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Ganesh (@Ganesh_Chippa1) reported a minute ago

  @ACTFibernet if so, Why don't you teach/train your field executives to look for and give connections to only Polite people and IT employees?? I was flabbergasted/shocked with your customer executive reply to talk me politely

• Samir Deshpande (@happysamyy) reported 5 minutes ago

  @ACTFibernet I have been wanting my deposit back after cancelling my connection and all you guys say is that ACT doesn’t provide refunds? You want to keep my money plus keep earning interest on it! Such an unfair and unethical policy , never expected this from a major ISP!

• Tharun (@Tharun06127314) reported 7 minutes ago

  @ACTFibernet My service request number SR10378219977264 please resolve this issue immediately I am having work from home now please

• Surendra Pabbaraju (@surendrapabba) reported 11 minutes ago

  @ACTFibernet @ACTFibernetHYD But no technician ever contacted me, and tickets were closed without resolution. Now the reason suddenly changed, which is completely unacceptable.

• Sounak Choudhury (@SounakChoudhur2) reported 11 minutes ago

  @ACTFibernet my account no : 102757470176 wifi is not working from morning. I have raised a request with Ticket Id: SR10278214706724 but mot response. Please fix the issue asap.

• hangouts two (@HangoutsTwo) reported 12 minutes ago

  @ACTFibernet Hi can u confirm pls why this sr SR10178214865584 closed without any resolution? Also didn't receive any call from customer care to know my concern. Are u guys really wanted to resolve my query or u want me to go to some other provider?

• Jatin Khurana (@KhuranaaJatin) reported 13 minutes ago

  @ACTFibernet you are on the verge of losing multiple customers in our society. The technician is rude & refusing outright to come in an emergency situation.

• Ashwin Anand (@AshwinAnand5) reported 14 minutes ago

  @ACTFibernet is so pathetic with their customer service. I had upgraded my subscription mainly for the Mesh pod and it’s been over a week and they haven’t delivered it. The support personnel has marked as delivered.

• Ryan Adrian (@RyanAdr49399777) reported 15 minutes ago

  @ACTFibernet what is going on with you guys. Whole area Internet shutdown? What world are we living in. I am not able to finish my work because of this repeated service issue. All I see is the prices going up.

• Ryan Adrian (@RyanAdr49399777) reported 16 minutes ago

  @ACTFibernet I still haven’t got a resolution. My ticket no. is SR10278210818084. There is no internet since last evening. Are you’ll kidding me? Is this a garbage service provider. Better time to switch.