ACT Outage Report in Idukki, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Idukki, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (70%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vijay Kumar
(@Vijay95780034) reported
@ACTFibernet hey.. Please resolve my ticket immediately 😡😡 customer id 1010015353077
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Pavan Yennampelli
(@pavan527) reported
@ACTFibernetHYD @ACTFibernet SR10161632400110 new internet connection activated but cable connection was not given properly no internet for us even the connection is activated. The service engineer is not responding.please cancel the connection and refund our amount
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Govind Shah
(@mr_goviiee) reported
@ACTFibernet Request you to cancel services & stop fooling customers. Every month, atleast twice the internet is down & when i raise complaint, it takes almost a day to resolve. I am wfh, stock trader. how do you expect me to do my work? Will ACT bear my losses??
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Subrahmanya Hebbar M
(@subrahmanyah) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet your support is getting worst day by day. In support industry improving service and reducing downtime time is important. @ACTFibernet you are moving other direction which will push to see other internet options #SR10261642983612
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Vijay Kumar
(@Vijay95780034) reported
@ACTFibernet Please RESOLVE this ticket immediately. it is already past 24 hrs since I've raised a ticket.. haven't heard from your end. issue also not resolved.. please follow up ID- 1010015353077
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Shantanu Agarwal
(@shantanua86) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Issue has not been resolved yet not sure how much time it will take, can you please get this fixed or return my money.
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Sohail Dakhni
(@SohailDakhni) reported
@ACTFibernet No internet since last 5 days despite raising multiple tickets. Is this the service we deserve for a paid service? act: 101011066665 pls look into it and sort this by EOD!!!!
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Shashank
(@Bhat_Shashank) reported
@ACTFibernet This complaint is still NOT resolved at all. Have the courtesy to update the status properly and don't close the complaint. I need a detailed status update from your higher-ups.
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Gaurav Govilkar
(@govilkargaurav) reported
@ACTFibernet Dear @ACTFibernet any new timelines? Any new ETA? Haven’t received even courtesy call. I know you guys only look for new connection requests but there is a term called existing customer. Please see if you can do anything for them.
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SHASHIDHARAN V S
(@shashidharanvs) reported
@ACTFibernet The issue is not yet fixed. ACT is quick enough in closing the case on a daily basis. The technician mentioned that the switch at the junction box is broken and it is not easy to replace. What does that mean? Pay ACT and NO internet? Pls fix this asap or cancel the connection.