ACT

ACT Outage Report in Idukki, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Idukki, State of Kerala 02/13/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ShredderCheese Shreddercheese (@ShredderCheese) reported

    @ACTFibernet Please have someone get in touch with me asap no one is even telling me what the issue is and I refuse to wait for 24 hrs for a resolution thats just ridiculous!! @Balamalladi13

  • Salman14186494 Salman (@Salman14186494) reported

    @ACTFibernet Very bad experience! Pathetic & irresponsive customer care service. You guys response only while giving connection & your sales person comes to dwelling at once on a single call. Now there has been no internet service for last 2 days. Non have reached out to me.

  • maxmach4 Contrarian (@maxmach4) reported

    @ACTFibernet have raised 6 tickets since nov26 ur team is unable to solve my issue of loss of internet.told them I have 20hour back up they can use my ups now they are saying my house is not suitable. Don’t understand what else todo iam at my wits end if anybody can please help

  • Lucky98645005 Lucky Sharma (@Lucky98645005) reported

    @ACTFibernet @ Stop playing around with customer's concern and provide solution I have been chasing you guys since last 10 days and nobody bothers to listen to my concern have already paid my subscription amount however no connection yet. #patheticExperienceACTFibernet

  • FiZbQ i@mSoumit (@FiZbQ) reported

    @ACTFibernet Nw suddenly d internet isn't accessible frm past 2.5 hours. So I reported internet slowness issue earlier which ws left unresolved & now d internet itself is inaccessible. So after installation, I hv not used ACT broadband conn even 4 complete 24 hrs & fell into multiple problems

  • prudviraj6987 prudvi raj (@prudviraj6987) reported

    @ACTFibernetHYD @ACTFibernet @ActfiberC The company stand on customer's foot, but u are playing with the customers valuable time and not even solving the problems, even not answering the call. Shame on you. From yesterday I was calling the technician but he is not answering and

  • ShredderCheese Shreddercheese (@ShredderCheese) reported

    @ACTFibernet @manirudh2022 Agree they are really horrendous the call centre has a standard template answer and the service guys on the ground clueless really bad service!! Time to move

  • soujbv Soujanya Vishwanath (@soujbv) reported

    @ACTFibernet I have had to make 5 calls to your customer care number and only received a sorry for the inconvenience caused we have escalated your complaint. It is being addressed on priority. All your managers refuse to even have a word. What sort of customer support is this?

  • soujbv Soujanya Vishwanath (@soujbv) reported

    @ACTFibernet a complaint raised yesterday at 1PM has not yet been resolved. I get the same explanation every time I call your customer care. End result, no internet for an entire day!!

  • Srikrish001 Sri Krishnan✨ (@Srikrish001) reported

    Really disappointed with your service. Planning to disconnect and change the vendor. @ACTFibernet