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ACT

ACT outages and service status in Idukki, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • charts_TA101
    Saran (@charts_TA101) reported

    @ACTFibernet Thank you it is resolved, Request you to Make sure there is a way to reach customer support other than chatbot and IVRS loop

  • ideamanii
    ideamanii (@ideamanii) reported

    @ACTFibernet In your customer support no seniors or supervisor to take call of customer. This shows the quality. I am in the call for last 25 mins. @ACTFibernet @TRAI - FYI

  • w4rriorSaint
    Jagjit Singh Sikka (@w4rriorSaint) reported

    @ACTFibernet Are u going to give my money back for the time internet is down?

  • NallaVivek
    Vivek నాళ్ళ (@NallaVivek) reported

    @ACTFibernet Asking customer to have Patience for two months is not called service Its utter failure to fix your useless company’s systems Return my money you made me to pay extra

  • harrythemod
    Harry (@harrythemod) reported

    why is it that we have to reach via social media to even get a decent ticket resolution and updates. @ACTFibernet like ETA resolution time just keep on expanding without comments. is there any technician man power shortage or operational challenges? No roper escalation paths

  • SMhethre
    Shrinivas Mhethre (@SMhethre) reported

    @ACTFibernet I have raised a ticket on 4th july till now nobody approached me. This is how it is and I frequently called customer care and every time they say have escalated. I believe you are not interested to improve customer experience in Hyderabad.

  • Mohammadsu19391
    Mohammad suleman (@Mohammadsu19391) reported

    @chennaiactfiber @ACTFibernet Please expand your high-speed fiber network to Hawas Ji ka Rasta, Jaipur, pin code 302002. Current options are terrible, and we desperately need a reliable service here!

  • AbhiQeep
    100ƗV ⱣǤ ĦᵾɃ (@AbhiQeep) reported

    @ACTFibernet I am always facing internet issue and i have raised a complaint still i am issue is not resolved if this sceniario happens i will quit the service and go for other internet services SR10181149037714 please look into the issue and fix it or i will change the service

  • VJ_Naidu040
    VJ (@VJ_Naidu040) reported

    @ACTFibernet @FiberAct @AcTbalamalladi ACT-ai_101780672110 customer ref Ticket no SR10181242464047 should be resolved before the cricket match and FIFA World Cup finals otherwise we will disconnect the service for good.

  • naamsunahogaa
    Rahul (@naamsunahogaa) reported

    Need help @ACTFibernet connect through dm