ACT Outage Report in Idukki, Kerala
Why is my ACT service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Idukki, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at ACT
ACT is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (68%)
- Wi-fi (24%)
- Total Blackout (6%)
- E-mail (1%)
- TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sachin Bhutada (@sachin_bhutada) reported@ACTFibernet My wife had applied for broadband on July 20. After making the payment, the sales person told us broadband can't be provided at our location and money will be refunded. Before making payment he said, it will be provided. Now he refuses to even pickup the call .help
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Archana Phadnis (@archanaphadnis) reported@ACTFibernet internet speed is very poor from past 2 days, pls resolve asap. Making life too difficult. Thanks.
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Ruchita Bhatt (@RuchitaBhatt7) reported from Annāram, Telangana@ACTFibernet Again we have the same issue for refund m following since two months that too being present customer. Act has not even trained their employees how to answer they just keep the call on mute. I want to know when will I get refund the wifi instrumenthas taken by engineeralmost
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Sumana Maity (@f5440b37dcfe411) reported@ACTFibernet your service is worst last 3days I face internet issue call in customer care 15times mail 5 times but still didn't resolve the issue. How will I do wfh? Not getting any confirmation #worstbroadband #actfiberinternet #worstservice
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Jeet (@wittyjeet) reported@ACTFibernet @PMOIndia - yes yu better get it fixed in 60mins... Or for sure m goin to make sure yu pay me bck my full 2 years money back...multiple calls nd requests have failed and we have proofs so dnt come up wit some stupid lame excuses
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Kunal Kumar (@kunalkumar1275) reported@ACTFibernet Bad experience in getting a response from your team. Your DM message asks for phone number, may I know why when email id is already provided?
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vikash pandey (@victor_vikash) reported@ACTFibernet The complete team is so inefficient that I feel you guys should close down the operations and return the money to the customers.
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Amulya (@Amulyagoud1994) reported@ACTFibernet Are you serious?? The issue is still pending, why there was no proper action on it. @ACTFibernetHYD @ActfiberC please advise
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Xavi (@ankit_kundaliya) reported@ACTFibernet Again your system went down within a week, can't you guys provide a stable service. Your service support is pathetic You mislead people with 24*7 service, the only 24*7 support is your automated mobile app which just generates tickets that's it. No process,No support,No followups
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M Khalid Munir (@khalid999) reported@ACTFibernet being your faithful 10 year old customer, I hope you improve in customer service at #Hyderabad . I didn't get any ETR for my issue logged about 24 Hours ago. My Business is suffering. SR10165426341514