ACT

ACT Outage Report in Idukki, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Idukki, State of Kerala 11/23/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • biswas_aradhya Aradhya Biswas (@biswas_aradhya) reported

    @ACTFibernet My connection has just been reconnected back, Thanks for the prompt action. Kindly please also resolve the Billing issue that is within ACT. Hopefully this won't cause another disconnection because of issues between ACT sales and Billing Team.

  • shree163pats Shridhar Patil (@shree163pats) reported

    @ACTFibernet Hopefully you will resolve the issue not by just calling. Because I recieved lot of calls privously also.

  • shree163pats Shridhar Patil (@shree163pats) reported

    @ACTFibernet @forum_consumer @consumerforum_ I took Act fibre connection at 3rdJan 2023 but from 7th Jan it's stopped working complaint number of time to portal but no one is resolving issue. Worst experience of taking Act. SR10166833383254 SR10166894404074

  • chetandabli Chetan Ram (@chetandabli) reported

    @ACTFibernet what's your problem? in 10 days I got my internet 2 time stopped working. Since morning my internet is not working. Ticket no: SR10266897076304 If you can't provide internet then stop your operation and give me my money back. there are lots of services out there.

  • PapriPaul18 Papri Paul (@PapriPaul18) reported

    @ACTFibernet @ActfiberC i have raised a ticket yesterday as my internet is not working there is still no action on it, why do you cheat your customers and dont attend to their needs its more than 24 hours now, provide me with a resolution asap

  • Yerramtweets Karthik Gupta (@Yerramtweets) reported

    @ACTFibernet Didn't get any call nor my issue got resolved. Pending since 15 Days.

  • AliAzharali0786 Azzi (@AliAzharali0786) reported

    @ACTFibernet, I am facing issues with my internet connection and I would like to shift my connection to another location. They have just told me to raise a ticket on the ACT Portal App. However, when I try to raise a ticket, I am encountering an error and I am unable to submit it

  • rafiuddin431 Mohammed Rafiuddin (@rafiuddin431) reported

    @ACTFibernet @ACTFibernet will there be any resolution or not? Refund my amount, I am fed up with your customer service. I don't want to further use your worst service

  • 003Prerana Prerana (@003Prerana) reported

    @ACTFibernet In less than 7 days my internet has stopped working again! Can someone look into SR11066894614264 and fix my issue permanently on priority? VERY FRUSTRATED!

  • AsgarSyed12 Asgar Hussain (@AsgarSyed12) reported

    @ACTFibernet why is my session getting invalid everytime when I'm entering the share code for aadhaar... Im trying to shift my connection, and have been trying for more than 1 hour, why is the session getting invalid? What service is this? User ID : 101409245835