ACT outages and service status in Idukki, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Idukki, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Avinash jha (@Er_Avinashjha) reported@ACTFibernet Internet down for 48+ hours and still no resolution. No response from technician, no customer support, nothing. You are telling “back online” — which is completely false. This is unacceptable. Please fix this ASAP or escalate to someone who can actually resolve it.
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MalayaleeAno🇮🇳 (@vishnumithran) reported@ACTFibernet is the worst service now in Chennai. Speed is never consistent. Location change takes ages to complete no proper customer support. No updates on tickets.
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Sarat Raj (@SaratDasari) reported@ACTFibernet worst service standards. Complained fr a small internet connectivity issue and even after 16 hours no one came. Is the entire city has only one technician? And ivr call centre is the worst and disastrous system. No way you people were customer service oriented
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Rasmi dash (@Rasmirdash) reported@ACTFibernet I have raised multiple complaints over the past few weeks with zero progress. Providing a refurbished router has not resolved the underlying issue. I need an actual service intervention, not more scripted follow-up calls without action.
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Harshal (@HRaverkar) reported@ACTFibernet @MIB_India @JM_Scindia Shared details via private mesage. Now can you solve this issue within today ?
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आचार्यचरणदर्शनाकांक्षी (@srinimani52) reported@ACTFibernet day 8 without internet . Everytime we try to call the customer care, it doesn't help. Do you intend to correct the issue? I've been spending daily going to office because of your negligence. Worst service ever No- sr10280017875264
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Nareshkumar Narayanwal (@nwalnaresh) reportedWhile availing @ACTFibernet it was mentioned all rooms will have good connectivity, actually it is not as ur technician confirmed. Are you following ethical practice of payment vs service by you? Since when report submitted by your technician, what action taken? @DoT_India
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Mridul Singh Rajawat (@mridul_rajawat) reported@ACTFibernet Hi team it's been more then 2 hours past my office time and still no resolution what is the sense of urgency here if no one is bothered about it.
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v bhavana (@vbhavana8123) reported@ACTFibernet One of the worst services ever
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Vivek kumar (@Vivek_vikki9) reported@ACTFibernet it's been 14days but till now no one called me for Wifi router recovery, I reached the customer care for multiple times but the resolution was not yet made. I want my refund of Rs. 4350 to be processed immediately. It's your fault to not recover the asset on time.