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ACT

ACT outages and service status in Idukki, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Idukki, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ramesh_tgo
    ramesh tgo (@ramesh_tgo) reported

    @ACTFibernet Your field level engineers have been excellent, prompt and unwaveringly decent and understanding. The back end however is being deliberately unhelpful. They have closed two tickets this month without my concent and any resolution

  • RAJESH196588
    Rajesh Ray #AHF🇮🇳 (@RAJESH196588) reported

    @ACTFibernet Hi ACT I am your active customer since 2 year, now as we are out of station n nor we are using your services so we delayed the recharge, now we are back n want to recharge the plan but as per customer care team I need to pay 491 for activation of plan 1/3

  • thenordicgod
    thenordicgod (@thenordicgod) reported

    @ACTFibernet gigabit network down for 4 hours with no response in Chennai. ETA on automated ticket is 24 hours. Brilliant

  • TusharKantSaho3
    Tushar Sahoo (@TusharKantSaho3) reported

    @ACTFibernet services broken more than 36 hours. No response from ACT team ACT Fibernet Ticket no: SR10280397615714. More than 25 users

  • YogeshK86286
    yogesh yadav (@YogeshK86286) reported

    @ACTFibernet more than 5 days are over still not working internet proper way

  • thenameashish
    Ashish Dhaniwala (@thenameashish) reported

    @ACTFibernet Still no response nor any call received from technician. Do you have any intention of resolving my issue or should i terminate my connection and shift to a different ISP?

  • RAJESH196588
    Rajesh Ray #AHF🇮🇳 (@RAJESH196588) reported

    @ACTFibernet Team HOW much time do you need to resolve this issue as since last 6 only tickets are going on created without any resolution @airtelindia I am lookin for internet connection in paldi, Ahmedabad please let me know your plan and process on priority basis

  • dhairyakhale
    Dhairya (@dhairyakhale) reported

    Hello @ACTFibernet my internet is out since yesterday morning and a resolution was expected till 9 pm. It is a new day and still no news? You don't take a minute to charge extra fees if payment is delayed, what about now? Ticket no SR10280391703704

  • abhibansal530
    Abhishek Bansal (@abhibansal530) reported

    @ACTFibernet Your service is really pathetic. There has been no response on my ticket - technician visited and said he will fix it next week but stopped picking calls now. Refund my money, will use another provider 😡

  • casarojkv
    सरोज कुमार (@casarojkv) reported

    @ACTFibernet your service has dropped to unbearable low level. I have raised 5 complaints in last 7 days and no resolution. This is a prepaid connection and just a unprofessional service from you. #worstinternetserviceACT