ACT Outage Report in Guntur, Guntūr, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Guntur, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guntur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Guntur, State of Andhra Pradesh
Latest outage, problems and issue reports in Guntur and nearby locations:
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Rajarshi
(@nagarajarshi) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet 2 complaints were raised by in the last 1 week due connectivity issues... Im facing same problem most often. Unable to connect to ur cust care even. #worstservice from ur executives. If there is a problem in my area then why don't u fix it?????
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Jayanth Majety
(@jayanthmajety) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet HELL with your priority. Issue still persists.
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Tirumalasetty Pradeep
(@pradeeppower) reported
from
Kathevaram, State of Andhra Pradesh
@ACTFibernet @ACTFibernetHYD last 3 days onwards we are facing internet issues.
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Mariya Babu
(@mariyababu99) reported
from
Kathevaram, State of Andhra Pradesh
@ACTFibernet @ACTFibernetHYD I was out of HYDERABAD since 9th Feb due to emergency reasons, my internet connection plan expired on apr-21 and I did not used single byte of it,now 1 month plan added to my account without my concent? Please address and cancel this month plan #act
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MADHU SUDHAN REDDY
(@madhupantaloon) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet ,Act fiber net have lot of of customers. they don't need old customers.Why because they don't solve complaints.and don't bother about customer service. irresponsible answers giving to customers.Account no..109015248494.
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Naveen Rao
(@naveenraoJSP) reported
from
Mangalagiri, State of Andhra Pradesh
Hello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet i raised a complaint stating that am unable to use internet since 3 days and i raised a complaint ur Servce guy came and with informing anything he went away # is this the way u deal with customers
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet i want to cancel my subscription i tried caling ur customer care but in vain##
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Extrovert
(@AlwaysExtrovert) reported
from
Guntur, State of Andhra Pradesh
App down #ActFiberNet
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Tirumalasetty Pradeep
(@pradeeppower) reported
from
Kathevaram, State of Andhra Pradesh
@ACTFibernet am facing with internet problems. Could you please help me out immediately.
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet will i resolve my internet issue or should i cance my act internet
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet ur not even bothered about customers there no cal from ur side am not able to use internet since 4 days and u r least bothered # never use ACT INTERNET
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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SUNIL KHATRI
(@SUNILKHATR51666) reported
@ACTFibernet Again same old story, looks like ACT doesn't have permanent solution to my problem. Every single week I have to raise complaint on Internet disconnect.
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Waqeel Sahab
(@Waqeel_saab001) reported
@ACTFibernet wifi is not working
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Gokul Ravi
(@GokulRa57118040) reported
@ACTFibernet @SandyMohanG @ACTFibernet - Have never seen such a bad customer service. I have reached out to Field agents, dropped a mail , wrote in Twitter, what else you want your customers to do to get the issue sorted ? The one thing I expect is the response.
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Mark
(@markiv_s) reported
@ACTFibernet False promise and Mis guiding customer regarding Plan change. SR10367448506223 and SR10367564709015 Both these SRs closed without resolution and every time new CRM calls and gives false information & Close SR. Highly Dissatisfied.
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KOVID KUMAR VARSHNEY
(@kovidism) reported
@ACTFibernet Ticket was closed without fix. Fix was suppose to be done by today
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Crystal Dsouza
(@dsouzacrys) reported
@MarioVinay @ACTFibernet I think this may be very specific to the area you are at. I have friends who use ACT without issues and there are others who swear their service is never up. Talk to neighbours and see which provider has max subscription. Their services would generally be good in that locality.
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harjothsingh
(@harjothsingh1) reported
@ACTFibernet My account number is 101381613848 there is internet issue no proper internet service will be provided this month 6 days no internet no proper resolution from u r end this month is the last month of my usage sry to that
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s bala krishna
(@Sbalakrishna87) reported
@ACTFibernet Any update please. Since one week all day internet is not working. My family and relatives are at home. They are getting bored in summer holidays. Is this why we need to take subscriptions..?
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Gajendran
(@Gajen_DREAMS) reported
@ACTFibernet They won't get back nor fix the issue and will not proceed for refund too. They will just extend the deadline for resolution. Last 2 weeks they have been doing the same via email and text messages. Even nodal team does the same gimmicks with out helping for Internet restoration
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hariteja
(@hariteja16) reported
@ACTFibernetHYD @ACTFibernet I have taken a act Internet on April 2nd and before installation only I told them to cancel my Internet that is on 6th April and executive told amount will be refunded to Source acount in 7 days it’s almost 15 days done 101674625902 check and refnd