ACT outages and service status in Guntur, Andhra Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Guntur, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Guntur, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guntur, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at ACT
ACT is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports Near Guntur, Andhra Pradesh
Latest outage, problems and issue reports in Guntur and nearby locations:
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Jayanth Majety (@jayanthmajety) reported from Guntur, Andhra Pradesh@ACTFibernet HELL with your priority. Issue still persists.
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MADHU SUDHAN REDDY (@madhupantaloon) reported from Guntur, Andhra Pradesh@ACTFibernet ,Act fiber net have lot of of customers. they don't need old customers.Why because they don't solve complaints.and don't bother about customer service. irresponsible answers giving to customers.Account no..109015248494.
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Tirumalasetty Pradeep (@pradeeppower) reported from Kathevaram, Andhra Pradesh@ACTFibernet am facing with internet problems. Could you please help me out immediately.
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Naveen Rao (@naveenraoJSP) reported from Mangalagiri, Andhra PradeshHello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.
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Tirumalasetty Pradeep (@pradeeppower) reported from Kathevaram, Andhra Pradesh@ACTFibernet @ACTFibernetHYD last 3 days onwards we are facing internet issues.
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet will i resolve my internet issue or should i cance my act internet
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Rajarshi (@nagarajarshi) reported from Guntur, Andhra Pradesh@ACTFibernet 2 complaints were raised by in the last 1 week due connectivity issues... Im facing same problem most often. Unable to connect to ur cust care even. #worstservice from ur executives. If there is a problem in my area then why don't u fix it?????
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet ur not even bothered about customers there no cal from ur side am not able to use internet since 4 days and u r least bothered # never use ACT INTERNET
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Mariya Babu (@mariyababu99) reported from Kathevaram, Andhra Pradesh@ACTFibernet @ACTFibernet , I want to reactivate my connection soon, plg act on these issues ASAP. being the best ISP in Hyd this is not the expected service frm you. I paid for 6 mnths but didnt used it for 4 months, that is not an issue. Why did I got due amount though I did not requested
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Mariya Babu (@mariyababu99) reported from Kathevaram, Andhra Pradesh@ACTFibernet @ACTFibernetHYD I was out of HYDERABAD since 9th Feb due to emergency reasons, my internet connection plan expired on apr-21 and I did not used single byte of it,now 1 month plan added to my account without my concent? Please address and cancel this month plan #act
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet i raised a complaint stating that am unable to use internet since 3 days and i raised a complaint ur Servce guy came and with informing anything he went away # is this the way u deal with customers
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet i want to cancel my subscription i tried caling ur customer care but in vain##
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Souvik Samantaray (@souvik0725) reported@ACTFibernet @TRAI @jagograhakjago Please review this thread. Act Fibernet charged me ₹3500 on 6th April, however they refuse to service. It’s mentally harassing. I’m unable to WFH and this is a serious violation of basic consumer rights. Please help!
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i@m (@FiZbQ) reported@ACTFibernet Still the issue is not fixed. No status update.. nothing happened. I even emailed to nodal officer and he also seemed to be sleeping on this critical issue. No response from anyone. Disgusting service by @ACTFibernet #actfibernet
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Rahul Agarwal (@rahul610) reported@ACTFibernet horrible service. No customer orientation. I guess state of most companies in India. Customer can go to hell
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𝕧𝕚𝕜𝕜 (@AVMahendru) reportedReally disappointed with @ACTFibernet. Even before my service started, they made false promises just to close the sale"it’ll be done today", "installation confirmed" and then just disappeared. No updates, no accountability, just left hanging after payment. Left a real sour taste.
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Harshal (@HRaverkar) reportedReally disappointed with @ACTFibernet. Even before my service started, they made false promises just to close the sale"it’ll be done today", "installation confirmed" and then just disappeared. No updates, no accountability, just left hanging after payment.
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Natarajan Venkat (@natarajanv88) reported@ACTFibernet let me know if you need the call recording where your rep confirming service wont be disrupted and pending due will be waived off. More details on my email to help desk & nodal officer.
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Arsk Ken (@Arbazkh97728623) reported@GTPLHathwayLtd For the past month, my internet speed has been very slow, and the connection has gone down multiple times. I created a ticket (#37213455), but the issue is still not resolved. gtpl is no longer reliable maybe it’s time to switch to @ACTFibernet.
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Neeraj Verma (@NeerajV70007257) reported@ACTFibernet Very poor service. Multiple complaints but no callback. Tickets closed without resolution. Wrong billing & my connection suspended for days. Fix this immediately or I will escalate to Consumer Helpline. Mob: 9910922475 #ACTFibernet #PoorService
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Sardar Jaimeet Singh (@sardar_jaimeet) reported@ACTFibernet Please keep your feelings for yourself. I will make sure everyone knows how pathetic service you guys provide and how arrogant and rude your customer service is. Your ceo will be in touch with you soon with my call recordings.
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Bhaiya Ankit Ranjan (@RanjanBhaiya) reported@ACTFibernet What prioritisation you are doing ? Closed the ticket without resolving the issue, This is seriously not good and by the way Why you had tagged me as "Chronic Customer", Did asking questions wrong? Or if I dont align with your view I become Chronic?