ACT Outage Report in Guntur, Guntūr, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Guntur, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guntur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (70%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Guntur, State of Andhra Pradesh
Latest outage, problems and issue reports in Guntur and nearby locations:
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MADHU SUDHAN REDDY
(@madhupantaloon) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet ,Act fiber net have lot of of customers. they don't need old customers.Why because they don't solve complaints.and don't bother about customer service. irresponsible answers giving to customers.Account no..109015248494.
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Jayanth Majety
(@jayanthmajety) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet HELL with your priority. Issue still persists.
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Mariya Babu
(@mariyababu99) reported
from
Kathevaram, State of Andhra Pradesh
@ACTFibernet @ACTFibernetHYD I was out of HYDERABAD since 9th Feb due to emergency reasons, my internet connection plan expired on apr-21 and I did not used single byte of it,now 1 month plan added to my account without my concent? Please address and cancel this month plan #act
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Naveen Rao
(@naveenraoJSP) reported
from
Mangalagiri, State of Andhra Pradesh
Hello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.
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Rajarshi
(@nagarajarshi) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet 2 complaints were raised by in the last 1 week due connectivity issues... Im facing same problem most often. Unable to connect to ur cust care even. #worstservice from ur executives. If there is a problem in my area then why don't u fix it?????
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet will i resolve my internet issue or should i cance my act internet
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet i raised a complaint stating that am unable to use internet since 3 days and i raised a complaint ur Servce guy came and with informing anything he went away # is this the way u deal with customers
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet ur not even bothered about customers there no cal from ur side am not able to use internet since 4 days and u r least bothered # never use ACT INTERNET
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Extrovert
(@AlwaysExtrovert) reported
from
Guntur, State of Andhra Pradesh
App down #ActFiberNet
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet i want to cancel my subscription i tried caling ur customer care but in vain##
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Xuma
(@xuma70) reported
@ACTFibernet @ACTFibernet And again similar issue. What a pathetic ISP. Will soon port out to either Airtel or Jio. Internet stopped working again! SR11077822726884 ticket raised. Impossible to work from home when you have a disgraceful ISP like Act.
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Prashant Chaudhary
(@Prashantpc279) reported
@ACTFibernet @ACTFibernet Yet another outage — 4th in just 22 days of installation! Ticket ID: SR10177827830224 raised today. Internet barely worked for 15 days out of 3 months I paid for. Customer support is useless. Please disconnect my connection and refund the 3-month advance
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నిఖిల్ గనిమనేని
(@msg_Nikhil) reported
@ACTFibernet I’m extremely disappointed. Service request SR11177671086999 was supposed to be resolved by 26 Oct, but even after 10 days and multiple calls, there has been no action or proper communication. Requesting immediate resolution.
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Kareem Cherry
(@kareem_cherry) reported
@ACTFibernet ELURU Thanks for your worst service ever the installation process not yet completed since from past 7days.And irequest people to don't choose @ACTFibernet at any cost.The installation team had not came till now. ID:SR10677739794997 #worstservicebyACT #dontchoseACT
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Shahid
(@shahid_hussain) reported
@ACTFibernet @ACTFibernetHYD this is ridiculous. You charged me for 14 days when my internet wasn’t even working! And your customer support talks so rudely, like I’m wrong for asking for a waiver. Is this how you treat paying customers? #ACTFibernet #CustomerServiceFail
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Alina Banerjee | ಅಲಿನಾ বৈনর্জি
(@interregnumish) reported
@ACTFibernet Your service has always been very good and without problems in Bengaluru but the quality is Chennai is so poor. There has been an outage almost every week since early October and the ticket doesn’t get picked up until the next day.
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Aditya
(@Adityachachawa) reported
@ACTFibernet Team your internet is terrible and I am not getting any help, I have 400 mbps connection but received 20-30 mbps, and its sporadic i am not even able to take office calls properly, fix this.
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Animesh Duklan
(@its__animesh) reported
Worst internet ever @ACTFibernet
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thevvr
(@thevvr_) reported
@ACTFibernet Your sales team promised next-day installation, but after payment the technician said there is no router box nearby. Now refund will take 7 days and customer care is not responding properly. If this is not fixed today, I will file a case on the Consumer Portal
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Gagan Rohith
(@NVGaganRohith) reported
@ACTFibernet Please take this seriously and resolve the issue. It’s unfair to ignore repeated requests and expect payment without addressing the disconnection and waiver concerns. I’ve been a loyal customer for 12 years, but this experience has been extremely disappointing. #ACT