ACT outages and service status in Guntur, Andhra Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Guntur, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Guntur, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guntur, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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ACT Issues Reports Near Guntur, Andhra Pradesh
Latest outage, problems and issue reports in Guntur and nearby locations:
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Mariya Babu (@mariyababu99) reported from Kathevaram, Andhra Pradesh@ACTFibernet @ACTFibernetHYD I was out of HYDERABAD since 9th Feb due to emergency reasons, my internet connection plan expired on apr-21 and I did not used single byte of it,now 1 month plan added to my account without my concent? Please address and cancel this month plan #act
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Rajarshi (@nagarajarshi) reported from Guntur, Andhra Pradesh@ACTFibernet 2 complaints were raised by in the last 1 week due connectivity issues... Im facing same problem most often. Unable to connect to ur cust care even. #worstservice from ur executives. If there is a problem in my area then why don't u fix it?????
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Tirumalasetty Pradeep (@pradeeppower) reported from Kathevaram, Andhra Pradesh@ACTFibernet @ACTFibernetHYD last 3 days onwards we are facing internet issues.
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet i raised a complaint stating that am unable to use internet since 3 days and i raised a complaint ur Servce guy came and with informing anything he went away # is this the way u deal with customers
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Tirumalasetty Pradeep (@pradeeppower) reported from Kathevaram, Andhra Pradesh@ACTFibernet am facing with internet problems. Could you please help me out immediately.
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Naveen Rao (@naveenraoJSP) reported from Mangalagiri, Andhra PradeshHello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.
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Mariya Babu (@mariyababu99) reported from Kathevaram, Andhra Pradesh@ACTFibernet @ACTFibernet , I want to reactivate my connection soon, plg act on these issues ASAP. being the best ISP in Hyd this is not the expected service frm you. I paid for 6 mnths but didnt used it for 4 months, that is not an issue. Why did I got due amount though I did not requested
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MADHU SUDHAN REDDY (@madhupantaloon) reported from Guntur, Andhra Pradesh@ACTFibernet ,Act fiber net have lot of of customers. they don't need old customers.Why because they don't solve complaints.and don't bother about customer service. irresponsible answers giving to customers.Account no..109015248494.
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet ur not even bothered about customers there no cal from ur side am not able to use internet since 4 days and u r least bothered # never use ACT INTERNET
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet will i resolve my internet issue or should i cance my act internet
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet i want to cancel my subscription i tried caling ur customer care but in vain##
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Jayanth Majety (@jayanthmajety) reported from Guntur, Andhra Pradesh@ACTFibernet HELL with your priority. Issue still persists.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shashank Bharadwaj S (@__Shashank__007) reported@ACTFibernet I applied for a new connection 2 days ago. Installation was promised yesterday, but no one has contacted me.I paid βΉ2,035. The sales executive (+91 97311 63437) has switched off their phone. Even after contacting customer care twice, there has been no resolution.
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Irshad (@irshu2) reported@ACTFibernet I have paid the bill on 19 June but payment is not reflecting and my account is suspended. Reaching out to your support seems impossible. How to get urgent support?
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Mahesh (@Mahesh_arepally) reported@ACTFibernet Issue resolved thanks
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Justaname (@Chaitali2608) reportedThere has been no internet since more than 12 hrs. Service request SR10281258299804 . Please fix ASAP @ACTFibernet
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maharjpetsanjeev (@sanjeevkumar593) reportedYour Service request SR10181173549184 is expected to be resolved by 15-Jul between 19:30 to 21:00. Not yet resolved @ACTFibernet @ACTFibernetHYD you guys tempting me to switch other network
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πππͺπ»πΌπ± ππΈπΈπ»πΆπͺπΉπΎ (@AdarshKoormapu) reported@ACTFibernet Hi, another 24hrs crossed but still no solution. I havenβt received my refund even after 20 days of discontinuation and 10 days of asset return. You people will charge late fee, deactivation fee and other charges if we failed to pay on time.
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Yuvaraja (@Yuvanames) reported@ACTFibernet I had requested a disconnection, but the issue is with the way it has been handled. My active paid plan had remaining validity, and I need clarity on the status, settlement of the remaining period, and why it was marked as βCX/HT Permission.β
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Venugopal Murali Prabhu (Venu) (@mvenugopal21) reported@ACTFibernet get your act together. Customer service is horrible. I did a plan upgrade and I was supposed to get mesh router and ticket was raised on July 2nd till now no update.
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Abhijit Pal (@Abhijit_Pal) reported@ACTFibernet SR10181172156854 was raised 3 days back. Called service engineer 7 times yesterday. Did not pick up the call. What service are you running?
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Jagjit Singh Sikka (@w4rriorSaint) reportedAgain a new complaint SR11081211204354 same old problem, net not working , jut see in last one month how much hardship I am facing, just because of your mismanagement, i have full size months in advance for this **** service, kindly disconnect and refund my money @ACTFibernet