ACT outages and service status in Guntur, Andhra Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Guntur, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Guntur, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guntur, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Guntur, Andhra Pradesh
Latest outage, problems and issue reports in Guntur and nearby locations:
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Naveen Rao (@naveenraoJSP) reported from Mangalagiri, Andhra PradeshHello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet i raised a complaint stating that am unable to use internet since 3 days and i raised a complaint ur Servce guy came and with informing anything he went away # is this the way u deal with customers
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Tirumalasetty Pradeep (@pradeeppower) reported from Kathevaram, Andhra Pradesh@ACTFibernet @ACTFibernetHYD last 3 days onwards we are facing internet issues.
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Jayanth Majety (@jayanthmajety) reported from Guntur, Andhra Pradesh@ACTFibernet HELL with your priority. Issue still persists.
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet will i resolve my internet issue or should i cance my act internet
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Mariya Babu (@mariyababu99) reported from Kathevaram, Andhra Pradesh@ACTFibernet @ACTFibernet , I want to reactivate my connection soon, plg act on these issues ASAP. being the best ISP in Hyd this is not the expected service frm you. I paid for 6 mnths but didnt used it for 4 months, that is not an issue. Why did I got due amount though I did not requested
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet ur not even bothered about customers there no cal from ur side am not able to use internet since 4 days and u r least bothered # never use ACT INTERNET
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MADHU SUDHAN REDDY (@madhupantaloon) reported from Guntur, Andhra Pradesh@ACTFibernet ,Act fiber net have lot of of customers. they don't need old customers.Why because they don't solve complaints.and don't bother about customer service. irresponsible answers giving to customers.Account no..109015248494.
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Tirumalasetty Pradeep (@pradeeppower) reported from Kathevaram, Andhra Pradesh@ACTFibernet am facing with internet problems. Could you please help me out immediately.
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet i want to cancel my subscription i tried caling ur customer care but in vain##
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Rajarshi (@nagarajarshi) reported from Guntur, Andhra Pradesh@ACTFibernet 2 complaints were raised by in the last 1 week due connectivity issues... Im facing same problem most often. Unable to connect to ur cust care even. #worstservice from ur executives. If there is a problem in my area then why don't u fix it?????
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Mariya Babu (@mariyababu99) reported from Kathevaram, Andhra Pradesh@ACTFibernet @ACTFibernetHYD I was out of HYDERABAD since 9th Feb due to emergency reasons, my internet connection plan expired on apr-21 and I did not used single byte of it,now 1 month plan added to my account without my concent? Please address and cancel this month plan #act
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rammurti Bhardwaj (@itsme_rammurti) reported@ACTFibernet Thank you for your support #ACT Your technician has collected the router from my place.. He was very supportive and professional👏 I would like to give him ⭐⭐⭐⭐⭐ for his support..
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rvaidyanath (@rvaidyanth) reported@ACTFibernet - Hi Guys - This service is Worst. I was asked to make payment by Gangadhar Patil and told 24 hours installs. Next day he does not come. Sends msg delaying it three times and at 7.30 tells it will be done on 13 Aug. Not taking calls and spoke support - no resolution
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Seeker (@seeker0321) reported@ACTFibernet @ACTFibernet I called and told support I don't need connection anymore, I'm going with other provider, help me to get my refund ASAP.
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aniruddha date (@_AniruddhaDate_) reported@ACTFibernet Seriously disappointed with the service, even before getting started. I requested a new connection two days ago, paid the full amount upfront, and no one has come to install it yet. The guy who handled my request has also stopped responding.
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Niharika B (@_aloopitika) reported@ACTFibernet Ok, please train your customer care people! Everytime a customer can’t tweet problems to get a solution.
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S S Chandran (@SSChandran82) reported@ACTFibernet I requested a callback this morning at 11:00 AM regarding frequent internet issues. Your support executive told, i will receive a call within two hours. It has now been 17:53pm, and I still have not received a call. Still internet issue not resolved.
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KALPANA (@kmkalpana2000) reported@ACTFibernet @nch1915 Extremely disappointed with ACT’s service. Raised a WiFi relocation request on 25–26 July and still no resolution. We’ve been calling customer care every day, morning and evening. Every time we’re promised a technician within 24 hours, but no one contacts us. We’re also promised callbacks, but NO ONE ever calls back. Now customer care says they’ll connect us to a manager/technician, then disconnects the call. How many more “24 hours” are we supposed to wait? @ACTFibernet Please resolve this immediately. This is unacceptable!
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Ajesh (@ajesh_ashok) reported@ACTFibernet You gave me one of the worst technicians for installation. He said he’ll come in 30 mins and asked me to send location, I’m waiting for more than 4 hours, he isn’t responding to my calls or texts. Worst part is now he’s attending my calls and not talking.
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Sanjay Singh (@sanjayrathore36) reported@ACTFibernet Worst services in Lucknow .
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Arijit Majumdar (@Aar_i) reportedIt takes 50hrs to find out what the issue is, and even longer to rectify. @ACTFibernet your customer retention must be pathetic. Internet is an essential service, clearly @ACTFibernet thinks it is a joke. @officejmscindia