ACT Outage Report in Guntur, Guntūr, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Guntur, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guntur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Guntur, State of Andhra Pradesh
Latest outage, problems and issue reports in Guntur and nearby locations:
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Extrovert
(@AlwaysExtrovert) reported
from
Guntur, State of Andhra Pradesh
App down #ActFiberNet
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet i raised a complaint stating that am unable to use internet since 3 days and i raised a complaint ur Servce guy came and with informing anything he went away # is this the way u deal with customers
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Naveen Rao
(@naveenraoJSP) reported
from
Mangalagiri, State of Andhra Pradesh
Hello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet will i resolve my internet issue or should i cance my act internet
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Jayanth Majety
(@jayanthmajety) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet HELL with your priority. Issue still persists.
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MADHU SUDHAN REDDY
(@madhupantaloon) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet ,Act fiber net have lot of of customers. they don't need old customers.Why because they don't solve complaints.and don't bother about customer service. irresponsible answers giving to customers.Account no..109015248494.
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Mariya Babu
(@mariyababu99) reported
from
Kathevaram, State of Andhra Pradesh
@ACTFibernet @ACTFibernetHYD I was out of HYDERABAD since 9th Feb due to emergency reasons, my internet connection plan expired on apr-21 and I did not used single byte of it,now 1 month plan added to my account without my concent? Please address and cancel this month plan #act
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet i want to cancel my subscription i tried caling ur customer care but in vain##
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Rajarshi
(@nagarajarshi) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet 2 complaints were raised by in the last 1 week due connectivity issues... Im facing same problem most often. Unable to connect to ur cust care even. #worstservice from ur executives. If there is a problem in my area then why don't u fix it?????
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet ur not even bothered about customers there no cal from ur side am not able to use internet since 4 days and u r least bothered # never use ACT INTERNET
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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varun
(@varun8368) reported
@ACTFibernet even after clearing my dues I have got charges added to my account for unknown reasons. And though the due date was showing 27th May my connection got disconnected yesterday and no one responding after continuous follow ups. I really disappointed with this service
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Sudhanshu Dadheech
(@SUDDADHEECH) reported
Very disappointing customer support service by @ACTFibernet It’s 2nd time when I am facing internet issue & @ACTFibernet within a week’s time and ACT has closed my complaint ticket without resolving issues. I had lodged complaint at 10am today (SR11856740432192)… 1/3
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KvertonD
(@KvertonD) reported
@ACTFibernet, I've been in touch with your customer support for the last 3 days. I'm supposed to get a call from the backend today. If I don't, I don't think I'll continue your service.
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Nithin Sirimalla
(@Needeuphoriaa) reported
It has been 1week that we asked for shifting connection but there is absolutely no response from act service @ACTFibernet . very disappointed with the service. please take actions ASAP
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Raghav Gupta
(@RaghavGupta1616) reported
@ACTFibernet No it's not resolved. It's resolved because refund team decided to close the ticket without any call back or any clarification. It's not resolved from my side. What is clear from you side is that your customer service is the worst
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MadhanKumar
(@MadhanK85233540) reported
@Chaitu7589 @ACTFibernet they wont reach you for issue if bill payment they reach you on priority
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MadhanKumar
(@MadhanK85233540) reported
@Chaitu7589 @ACTFibernet If your facing issue kindly escalate on the time bill payment
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MRINAL SHEKHAR PURI
(@MRINALSHEKHARP1) reported
@ACTFibernet also called your customer care as asked by your team and asked them to connect me with floor supervisor, but they said they can't transfer the call
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Sameer
(@sjaveed03) reported
@ACTFibernet 6366826519 - he spoke today at 3pm and said he will come in an hour to fix but then his phone was switched off. 9902120251 - This guy came on Saturday, informed that fibre cable is cut and team is working. He assured that it will be repaired in a day.
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Sudhanshu Dadheech
(@SUDDADHEECH) reported
ACT service calls are getting disconnected automatically and instead of reaching out through any other means, @ACTFibernet is closing complaint tickets to maintain good TAT. This is unprofessional and unethical on their part. My sales guy is not responding my calls.. 2/3