ACT outages and service status in Guntur, Andhra Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Guntur, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Guntur, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guntur, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Guntur, Andhra Pradesh
Latest outage, problems and issue reports in Guntur and nearby locations:
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet ur not even bothered about customers there no cal from ur side am not able to use internet since 4 days and u r least bothered # never use ACT INTERNET
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Tirumalasetty Pradeep (@pradeeppower) reported from Kathevaram, Andhra Pradesh@ACTFibernet am facing with internet problems. Could you please help me out immediately.
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Rajarshi (@nagarajarshi) reported from Guntur, Andhra Pradesh@ACTFibernet 2 complaints were raised by in the last 1 week due connectivity issues... Im facing same problem most often. Unable to connect to ur cust care even. #worstservice from ur executives. If there is a problem in my area then why don't u fix it?????
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Jayanth Majety (@jayanthmajety) reported from Guntur, Andhra Pradesh@ACTFibernet HELL with your priority. Issue still persists.
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Tirumalasetty Pradeep (@pradeeppower) reported from Kathevaram, Andhra Pradesh@ACTFibernet @ACTFibernetHYD last 3 days onwards we are facing internet issues.
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet i raised a complaint stating that am unable to use internet since 3 days and i raised a complaint ur Servce guy came and with informing anything he went away # is this the way u deal with customers
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet will i resolve my internet issue or should i cance my act internet
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Naveen Rao (@naveenraoJSP) reported from Mangalagiri, Andhra PradeshHello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.
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MADHU SUDHAN REDDY (@madhupantaloon) reported from Guntur, Andhra Pradesh@ACTFibernet ,Act fiber net have lot of of customers. they don't need old customers.Why because they don't solve complaints.and don't bother about customer service. irresponsible answers giving to customers.Account no..109015248494.
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Mariya Babu (@mariyababu99) reported from Kathevaram, Andhra Pradesh@ACTFibernet @ACTFibernet , I want to reactivate my connection soon, plg act on these issues ASAP. being the best ISP in Hyd this is not the expected service frm you. I paid for 6 mnths but didnt used it for 4 months, that is not an issue. Why did I got due amount though I did not requested
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Mariya Babu (@mariyababu99) reported from Kathevaram, Andhra Pradesh@ACTFibernet @ACTFibernetHYD I was out of HYDERABAD since 9th Feb due to emergency reasons, my internet connection plan expired on apr-21 and I did not used single byte of it,now 1 month plan added to my account without my concent? Please address and cancel this month plan #act
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet i want to cancel my subscription i tried caling ur customer care but in vain##
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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sri vatsav (@SrivatsavGorthi) reported@ACTFibernetHYD @ACTFibernet SR10181511731864 Frustrated with the service. I upgraded to 200 Mbps, but now I’m told my copper cable doesn’t support it. Raised a ticket to fix the issue, but no response. Now I’m being asked to pull the cable internally myself. Poor service!
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sri vatsav (@SrivatsavGorthi) reported@ACTFibernet I need a resolution here. I upgraded paing extra, looaing my benefits of one free additional month of WiFi and despite that you are asking me to get this installed. What are you doing?
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Tal (@singhtal92) reported@ACTFibernet @ACTFibernet i have logged a formal complaint with National consumer helpline. The Grievance no is 9881413. Good luck explaining your failure to the government.
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Saran Kumar (@sarankumars) reported@ACTFibernet For the past one week it has been repetitive issues with my internet connection. Ref ticket no. SR10881447523214. If this persists iam switching over to different ISP. Rectify this permanently else iam not going to continue your connection.
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Naresh Negi (@NareshNegi_real) reported@ACTFibernet I already saw it and the folks came last night and still haven't fixed the issue. Shame on you guys to provide such pathetic service and support. No one in ACT cares about the customer. None of you have tried to reach out to understand the issue. Just msging here doesn't help me.
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Niharika B (@_aloopitika) reported@ACTFibernet The customer care reps do not listen, they just cross talk all the time, the lady who picked my call the last time just didn’t listen to me. When I demanded that I speak to her supervisor, she stalled it first then put me on long hold (to test my patience) only to come back
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Preeti Singh (@PreetiLata4) reported@rvaidyanth @ACTFibernet @ACTFibernet your services are so bad. Why isnt there an option to connect to an agent ? Pissed off
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Stallionpanda (@saipraneeth1711) reported@ACTFibernet @ACTFibernetHYD hi team this is my account I’d = 101770371937 and service request is raised from my end SR10181565349554 and I don’t know what was the issue is happening and I am facing Internet issue and become really tough to work at home so kindly provide update
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iYappan kRishnan (@jeeves_k) reportedDear friends, I would say be cautiouswhilre choosing act fiber .. worst ever support you will receive and very bad attitude from the customer care engineer. they disconnect the call while you speak if they don't have answer. @ACTFibernet thank you for teaching me lesson
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BNR (@Bnr7658) reported@ACTFibernet Internet has been completely down since yesterday, severely disrupting work. Ticket #SR10181621951904 is open, but there is no update or technician visit scheduled yet. Please escalate and send a field engineer immediately!