ACT Outage Report in Guntur, Guntūr, State of Andhra Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Guntur, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guntur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at ACT
ACT is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Guntur, State of Andhra Pradesh
Latest outage, problems and issue reports in Guntur and nearby locations:
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Extrovert
(@AlwaysExtrovert) reported
from
Guntur, State of Andhra Pradesh
App down #ActFiberNet
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Naveen Rao
(@naveenraoJSP) reported
from
Mangalagiri, State of Andhra Pradesh
Hello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet ur not even bothered about customers there no cal from ur side am not able to use internet since 4 days and u r least bothered # never use ACT INTERNET
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Jayanth Majety
(@jayanthmajety) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet HELL with your priority. Issue still persists.
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MADHU SUDHAN REDDY
(@madhupantaloon) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet ,Act fiber net have lot of of customers. they don't need old customers.Why because they don't solve complaints.and don't bother about customer service. irresponsible answers giving to customers.Account no..109015248494.
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Mariya Babu
(@mariyababu99) reported
from
Kathevaram, State of Andhra Pradesh
@ACTFibernet @ACTFibernetHYD I was out of HYDERABAD since 9th Feb due to emergency reasons, my internet connection plan expired on apr-21 and I did not used single byte of it,now 1 month plan added to my account without my concent? Please address and cancel this month plan #act
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Tirumalasetty Pradeep
(@pradeeppower) reported
from
Kathevaram, State of Andhra Pradesh
@ACTFibernet am facing with internet problems. Could you please help me out immediately.
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Rajarshi
(@nagarajarshi) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet 2 complaints were raised by in the last 1 week due connectivity issues... Im facing same problem most often. Unable to connect to ur cust care even. #worstservice from ur executives. If there is a problem in my area then why don't u fix it?????
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet will i resolve my internet issue or should i cance my act internet
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet i raised a complaint stating that am unable to use internet since 3 days and i raised a complaint ur Servce guy came and with informing anything he went away # is this the way u deal with customers
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet i want to cancel my subscription i tried caling ur customer care but in vain##
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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farooq khan
(@farooqk26170722) reported
Hello @ACTFibernet before we used iam the existing customer.
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Golden
(@Golden_1508) reported
@ACTFibernet has the worst customer support. I need to shift my connection to a new address. While raising the ticket there is no option to upload sale deed document. Since this is my new home I don’t any other document. I am trying to call customer care but I’m unable to connect
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Shashidhar Giraddi
(@shashimca) reported
@ACTFibernet 1/2 . worst service. We are the layout with occupancy of 300/452 . Allowed ACT to be installed. They installed Google tower for backup line .From the starting month August -22 till today , every month 4 to 5 outages . Few lasting more than 12 hours .
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Brajesh
(@brajeshdadhich) reported
@ACTFibernet there are 50+ ACT connections in society and frequent internet breakdown . customer care and tech engineer are so lazy that they stick to 24 hrs rule and do not come promptly to repair which hardly takes 1 hr . shortly we will discontinue if not improve. #Jaipur
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Gokul Nath ❎
(@nathgokul) reported
@ACTFibernet @ActfiberC Service request – SR10366893269674. Writing to Nodal officer on frequent line disconnects is treated just like another ticket, does Nodal Officer just an automated system to forward the grievance as a ticket to be followed up by line techs??
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प्रवीन
(@carponoid) reported
@ACTFibernet Hey @ACTFibernet I just received text saying my ticket is closed - yet again without any resolution, this is absolutely ridiculous. I haven't received refund yet, neither received any update on that. When I rang your call centerwas assured I will get a call back - none happened
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Pooja G
(@Dazzler_08) reported
@ACTFibernet @ACTFibernetHYD @consumeraction worst service still no internet at my place from yesterday night #work is affected by this worst company#worst service
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Shridhar Patil
(@shree163pats) reported
@ACTFibernet Hopefully you will resolve the issue not by just calling. Because I recieved lot of calls privously also.
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Papri Paul
(@PapriPaul18) reported
@ACTFibernet @ActfiberC i have raised a ticket yesterday as my internet is not working there is still no action on it, why do you cheat your customers and dont attend to their needs its more than 24 hours now, provide me with a resolution asap
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JA
(@javedishere1) reported
@ACTFibernet @zomato @letsblinkit Hello , my wife has been getting back to back robocall from ACT to reactivate the service, it keeps coming. have decided 2 say yes , get your agent at door step for documentation or connection and then send him back. This will stop once the calls stop. Left with no other option