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ACT outages and service status in Guntur, Andhra Pradesh

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Guntur, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Guntur, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guntur, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 30: Problems at ACT

ACT is having issues since 12:50 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Guntur, Andhra Pradesh

Latest outage, problems and issue reports in Guntur and nearby locations:

  • drpravz
    Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh

    @ACTFibernet i want to cancel my subscription i tried caling ur customer care but in vain##

  • pradeeppower
    Tirumalasetty Pradeep (@pradeeppower) reported from Kathevaram, Andhra Pradesh

    @ACTFibernet am facing with internet problems. Could you please help me out immediately.

  • naveenraoJSP
    Naveen Rao (@naveenraoJSP) reported from Mangalagiri, Andhra Pradesh

    Hello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.

  • drpravz
    Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh

    @ACTFibernet ur not even bothered about customers there no cal from ur side am not able to use internet since 4 days and u r least bothered # never use ACT INTERNET

  • pradeeppower
    Tirumalasetty Pradeep (@pradeeppower) reported from Kathevaram, Andhra Pradesh

    @ACTFibernet @ACTFibernetHYD last 3 days onwards we are facing internet issues.

  • AlwaysExtrovert
    Extrovert (@AlwaysExtrovert) reported from Guntur, Andhra Pradesh

    App down #ActFiberNet

  • mariyababu99
    Mariya Babu (@mariyababu99) reported from Kathevaram, Andhra Pradesh

    @ACTFibernet @ACTFibernet , I want to reactivate my connection soon, plg act on these issues ASAP. being the best ISP in Hyd this is not the expected service frm you. I paid for 6 mnths but didnt used it for 4 months, that is not an issue. Why did I got due amount though I did not requested

  • mariyababu99
    Mariya Babu (@mariyababu99) reported from Kathevaram, Andhra Pradesh

    @ACTFibernet @ACTFibernetHYD I was out of HYDERABAD since 9th Feb due to emergency reasons, my internet connection plan expired on apr-21 and I did not used single byte of it,now 1 month plan added to my account without my concent? Please address and cancel this month plan #act

  • nagarajarshi
    Rajarshi (@nagarajarshi) reported from Guntur, Andhra Pradesh

    @ACTFibernet 2 complaints were raised by in the last 1 week due connectivity issues... Im facing same problem most often. Unable to connect to ur cust care even. #worstservice from ur executives. If there is a problem in my area then why don't u fix it?????

  • drpravz
    Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh

    @ACTFibernet i raised a complaint stating that am unable to use internet since 3 days and i raised a complaint ur Servce guy came and with informing anything he went away # is this the way u deal with customers

  • jayanthmajety
    Jayanth Majety (@jayanthmajety) reported from Guntur, Andhra Pradesh

    @ACTFibernet HELL with your priority. Issue still persists.

  • drpravz
    Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh

    @ACTFibernet will i resolve my internet issue or should i cance my act internet

  • madhupantaloon
    MADHU SUDHAN REDDY (@madhupantaloon) reported from Guntur, Andhra Pradesh

    @ACTFibernet ,Act fiber net have lot of of customers. they don't need old customers.Why because they don't solve complaints.and don't bother about customer service. irresponsible answers giving to customers.Account no..109015248494.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • aashique_s
    Aashique S (@aashique_s) reported

    @ACTFibernet 4 days with no internet and ZERO response from support. I work from home - I’ve been paying for a co-working space just to attend meetings. And your fix so far? Response from your field engineers: “We’ll come today.” Then tomorrow. Then the day after 👎❌

  • vamsivallurik
    karthik valluri (@vamsivallurik) reported

    @ACTFibernet Your technician called and once I told him its same issue, he cut the call as he knows he made a mistake earlier.

  • sairaj_1989
    Sairaj Vijay Bandari (@sairaj_1989) reported

    @ACTFibernetHYD @ACTFibernet Act Fiber has become Worst internet service provider, since 2 days we are facing internet connectivity issues & ticket# SR10180795266254 was raised, but till now, no action from ACT fiber & this issue we face every month, it's time to switch from #ACT

  • vishalheble
    vishal heble (@vishalheble) reported

    @ACTFibernet If you’re giving 24hrs to resolve it then how do I work ? You add delayed fees if payment is delayed by a day now how you gonna compensate customer for no internet for 2 working days ?

  • _pradeep_m_
    Pradeep (@_pradeep_m_) reported

    @ACTFibernet How do we get in touch with support. It's been 2 weeks, tickets gets closed automatically. No one calls. Can we get support? Should I consider a service provider change?

  • UrsVz7
    Nation1st (@UrsVz7) reported

    @ACTFibernet what's going on? Is there anyone to look into the issue? More than 48hrs no update, just keep on sending revised resolution date n time. Very bad service never expected this.

  • GetlaPrasad
    Rajendra Prasad Getla (@GetlaPrasad) reported

    @smasithick It doesn't matter as Long as price is on a higher side people won't use that easily. Look at me I Brought jio air fibre base plan which cost 599+ GST it's way to costly for that 30MBPS. Now I'm using @ACTFibernet which cost almost 3500 for 6 months with 1 additional month as a Bonus. I'm getting better speeds and also FUP is at 3.3TB unlikely @jio Air Fiber which limited to 1TB post the speeds are the worst

  • kartavya99
    vishwajeet swain (@kartavya99) reported

    @ACTFibernet Ticket #SR10180772403854 has been pending since yesterday. I am working from home, and this issue is severely impacting my work. This is the 3rd internet outage in the last 4 days, and there has been no internet connectivity for the past 2 days. required help.

  • Vakil__Saab
    Rahul Agarwal (@Vakil__Saab) reported

    @ACTFibernet Still waiting. Today is the last day of before my connection is disconnected. I have no problem in switching to jio if you are not interested. Rare imstance when a customer want to stick to a particular internet provider but company is not interested. Lol

  • ktwodee
    Ktwodee (@ktwodee) reported

    @ACTFibernet Is someone coming today to get the issue resolved ???