ACT outages and service status in Ellore, Andhra Pradesh

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

ACT generated 0 outage signals in the last 24 hours around Ellore, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ellore, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ellore, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (IST)	Number of reports	Baseline
May 10, 8:50 PM GMT+5:30	0	0
May 10, 9:10 PM GMT+5:30	0	0
May 10, 9:30 PM GMT+5:30	0	0
May 10, 9:50 PM GMT+5:30	0	0
May 10, 10:10 PM GMT+5:30	0	0
May 10, 10:30 PM GMT+5:30	0	0
May 10, 10:50 PM GMT+5:30	0	0
May 10, 11:10 PM GMT+5:30	0	0
May 10, 11:30 PM GMT+5:30	0	0
May 10, 11:50 PM GMT+5:30	0	0
May 11, 12:10 AM GMT+5:30	0	0
May 11, 12:30 AM GMT+5:30	0	0
May 11, 12:50 AM GMT+5:30	0	0
May 11, 1:10 AM GMT+5:30	0	0
May 11, 1:30 AM GMT+5:30	0	0
May 11, 1:50 AM GMT+5:30	0	0
May 11, 2:10 AM GMT+5:30	0	0
May 11, 2:30 AM GMT+5:30	0	0
May 11, 2:50 AM GMT+5:30	0	0
May 11, 3:10 AM GMT+5:30	0	0
May 11, 3:30 AM GMT+5:30	0	0
May 11, 3:50 AM GMT+5:30	0	0
May 11, 4:10 AM GMT+5:30	0	0
May 11, 4:30 AM GMT+5:30	0	0
May 11, 4:50 AM GMT+5:30	0	0
May 11, 5:10 AM GMT+5:30	0	0
May 11, 5:30 AM GMT+5:30	0	0
May 11, 5:50 AM GMT+5:30	0	0
May 11, 6:10 AM GMT+5:30	0	0
May 11, 6:30 AM GMT+5:30	0	0
May 11, 6:50 AM GMT+5:30	0	0
May 11, 7:10 AM GMT+5:30	0	0
May 11, 7:30 AM GMT+5:30	0	0
May 11, 7:50 AM GMT+5:30	0	0
May 11, 8:10 AM GMT+5:30	0	0
May 11, 8:30 AM GMT+5:30	0	0
May 11, 8:50 AM GMT+5:30	0	0
May 11, 9:10 AM GMT+5:30	0	0
May 11, 9:30 AM GMT+5:30	0	0
May 11, 9:50 AM GMT+5:30	0	0
May 11, 10:10 AM GMT+5:30	0	0
May 11, 10:30 AM GMT+5:30	0	0
May 11, 10:50 AM GMT+5:30	0	0
May 11, 11:10 AM GMT+5:30	0	0
May 11, 11:30 AM GMT+5:30	0	0
May 11, 11:50 AM GMT+5:30	0	0
May 11, 12:10 PM GMT+5:30	0	0
May 11, 12:30 PM GMT+5:30	0	0
May 11, 12:50 PM GMT+5:30	0	0
May 11, 1:10 PM GMT+5:30	0	0
May 11, 1:30 PM GMT+5:30	0	0
May 11, 1:50 PM GMT+5:30	0	0
May 11, 2:10 PM GMT+5:30	0	0
May 11, 2:30 PM GMT+5:30	0	0
May 11, 2:50 PM GMT+5:30	0	0
May 11, 3:10 PM GMT+5:30	0	0
May 11, 3:30 PM GMT+5:30	0	0
May 11, 3:50 PM GMT+5:30	0	0
May 11, 4:10 PM GMT+5:30	0	0
May 11, 4:30 PM GMT+5:30	0	0
May 11, 4:50 PM GMT+5:30	0	0
May 11, 5:10 PM GMT+5:30	0	0
May 11, 5:30 PM GMT+5:30	0	0
May 11, 5:50 PM GMT+5:30	0	0
May 11, 6:10 PM GMT+5:30	0	0
May 11, 6:30 PM GMT+5:30	0	0
May 11, 6:50 PM GMT+5:30	0	0
May 11, 7:10 PM GMT+5:30	0	0
May 11, 7:30 PM GMT+5:30	0	0
May 11, 7:50 PM GMT+5:30	0	0
May 11, 8:10 PM GMT+5:30	0	0
May 11, 8:30 PM GMT+5:30	0	0
May 11, 8:50 PM GMT+5:30	0	0

May 11: Problems at ACT

ACT is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports Near Ellore, Andhra Pradesh

Latest outage, problems and issue reports in Ellore and nearby locations:

prudhvi (@c0nfus3d_d3v) reported 8 minutes ago from Ellore, Andhra Pradesh
Hey @ACTFibernet , the issue I'm experiencing is not resolved yet.we are not living in a forest to take such time. Pls keep an eye on the service of Eluru office. We have registered a complaint about the service in the office but no use. Ticket: SR10656434707662 ID:106546382599

ACT Issues Reports

Latest outage, problems and issue reports in social media:

Uncle Sam 786 (@CbhSam30259) reported 9 minutes ago
1/2 Absolutely unacceptable behaviour from @ACTFibernet. Ticket SR10780199791980 was CLOSED without any resolution despite repeated follow-ups, escalation mails, and CPGRAMS complaint reference. No proper call. No accountability. Just automated replies and forced closure.
Nirmal Kumar (@tinkussj) reported 12 minutes ago
@ACTFibernet @ACTFibernetHYD this is really bad expreinece. Your internet is down since yesterday. Your app shows ETA to 8.30 PM from 12.30 PM. Please fix this ASAP. Im terminating my connection if its not fixed before 5pm. Tid:SR10180191614164
ANTHONY JOSHUA DEEPAKABALi (@DeepakAnthony78) reported 19 minutes ago
“@ACTFibernet Pathetic service! After installation, no one cares. Technicians don’t respond properly and issues are ignored. This is highly unprofessional and unacceptable. Take immediate action or be ready to lose customers.”
Kerensa Sheen (@kerri_cp18) reported 20 minutes ago
We've not had internet since Monday evening, nothing has been done and there is no way to speak to customer care reps (other than an AI chatbot which is of no use) - don't want to drag you like this but this reels of incompetence. Do better @ACTFibernet @ACT_Issues
OG (@ravi_bhat10) reported 22 minutes ago
@ACTFibernet @ACTFibernet still awaiting for your response. It's been more than 24hours since this issue occurred and I haven't heard back anything from technicians.
Maybe Yoda (@yoda_maybe) reported 25 minutes ago
@Broufus @ACTFibernet yep. in hyd they have routed most customer service lines to an automated message saying download and install app which gives you a chat bot response
Dr Neemu Hage (@drneemu_hage) reported 27 minutes ago
@ACTFibernet @ACTFibernet FYI I spoke to a Pawan Kumar who said a technical staff will get back to me at 6 pm when I called at 5:30.He raised a so called PRIORITY internal ticket. No-SR10180155132472. I don’t know what gimmick this is to fool customers but get your **** together!! Seriously!
Arocks Adi (@Arocks_Adi) reported 30 minutes ago
@ACTFibernet 7 days without internet You guys should stop your service altogether A week of outage is seriously unacceptable. I am expecting extension of my plan duration or compensation for this as I still have a few months left Before i finally switch
Naga Gowtham T (@NagaGowthamT) reported 32 minutes ago
@ACTFibernet I tried everything is over ....my patience is over ..your team raised a refund go and check customer care recording...very very worst service from act I'm going to complain in TRAI
Ajay Verma (@vajay09101988) reported 34 minutes ago
@ACTFibernet ,@ACTFibernetHYD I need a solution to this as your tech team said if I am upgrading to 100 mbs with dual band router I will get connectivity but still I am having the same issues, take your router back I am not going to pay the bill.