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ACT

ACT outages and service status in Ellore, Andhra Pradesh

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Ellore, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ellore, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ellore, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 2: Problems at ACT

ACT is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Ellore, Andhra Pradesh

Latest outage, problems and issue reports in Ellore and nearby locations:

  • c0nfus3d_d3v
    prudhvi (@c0nfus3d_d3v) reported from Ellore, Andhra Pradesh

    Hey @ACTFibernet , the issue I'm experiencing is not resolved yet.we are not living in a forest to take such time. Pls keep an eye on the service of Eluru office. We have registered a complaint about the service in the office but no use. Ticket: SR10656434707662 ID:106546382599

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ramarkosg
    Ramarko Sengupta (@ramarkosg) reported

    .@ACTFibernet it's impossible to get through anyone in customer care. There's been an outage since morning, a ticket was raised too but no visibility or communication on when the connection will be restored. Your local engineers aren't responding either.Ticket: SR11081361320654

  • mshankars
    'Beer' Grylls! (@mshankars) reported

    Dear @ACTFibernet it is so frustrating with your customer service while i ordered for one ACT stream box and keep waiting for it. Same experience while trying to upgrade the router and finally i had to give up.

  • CNallambakkam
    Chandramouli Nallambakkam (@CNallambakkam) reported

    @ACTFibernet I am calling your support number to make changes and it is asking me to register my mobile number. Do you have any human being who can pick up the damn phone? I don't want to register my mobile or install your app.

  • redblue2504
    Patrick.Bateman (@redblue2504) reported

    @ACTFibernet Hi @ACTFibernet I've sent my registered mobile number via Direct Message. Kindly check and help with the installation. Also, please ensure the installation engineer visits after 7:00 PM tomorrow, as I won't be available before then. Thank you.

  • mvenugopal21
    Venugopal Murali Prabhu (Venu) (@mvenugopal21) reported

    @ACTFibernet get your act together. Customer service is horrible. I did a plan upgrade and I was supposed to get mesh router and ticket was raised on July 2nd till now no update.

  • iBalenduS
    π΅π‘Žπ‘™π‘’π‘›π‘‘π‘’ π‘†β„Žπ‘’π‘˜β„Žπ‘Žπ‘Ÿ (@iBalenduS) reported

    Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 21-Jul(DD/MM) 09:00 to 13:00. Team ACT How many months it will take ? @ACTFibernet

  • 1400MicroGrams
    Satadru Deb (@1400MicroGrams) reported

    I never realized how Inefficient and illiterate the technical support and customer care teams of @ACTFibernet are. Internet not working from 4pm ist yesterday. Still no resolution. I m wfh. Who is responsible for my revenue loss? I m unable to even escalate the issue.

  • martiinwrites
    MJ (@martiinwrites) reported

    @ACTFibernet My call to customer care is getting failed . if you don’t refund the ACT due in the screenshot ( attached in previous tweet) , sorry I have no other choice.. i have to escalate this to ACT CeO in LinkedIn..

  • SundarrajanG
    G. Sundarrajan (@SundarrajanG) reported

    I am extremely disappointed with the support experience of @ACTFibernet . In the last one week, the same service request has been reopened three times because the issue has never been permanently resolved. Each time I was informed that the problem was fixed, but the issue reappeared shortly afterward. Pathetic !

  • Saibrahmam5
    Uday πŸ˜› (@Saibrahmam5) reported

    Dear @ACTFibernet, It's been 3 days without internet. I've called your customer support nearly 10 times, and every time I was promised the issue would be resolved "within the next 4 hours." Not a single technician has visited or even attempted to diagnose the problem.