ACT Outage Report in Ellore, West Godāvari, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Ellore, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ellore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Ellore, State of Andhra Pradesh
Latest outage, problems and issue reports in Ellore and nearby locations:
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prudhvi
(@c0nfus3d_d3v) reported
from
Ellore, State of Andhra Pradesh
Hey @ACTFibernet , the issue I'm experiencing is not resolved yet.we are not living in a forest to take such time. Pls keep an eye on the service of Eluru office. We have registered a complaint about the service in the office but no use. Ticket: SR10656434707662 ID:106546382599
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Arunn Bhagavathula
(@ArunBee) reported
Hi @ACTFibernetHYD @ACTFibernet your customer service is the worst! I lodged a complaint and on 3 different days 3 different persons call me and ask me the details. How many more calls I got to answer
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Masroor
(@masroor78654321) reported
@ACTFibernet pathetic service, I have been customer of ACT for 8 years, every month some technical issues and no internet Connectivity from today morning, lot of work held up. You @ACTFibernet charge late fee of ₹100 for delay payment, what you accountability now ?@TOIBengaluru
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Sanjeev Srivastava
(@sanjeev10576) reported
@ACTFibernet Hi, getting less than 1 mbps speed from last 2-3 days, even not able to connect for complain through your app. Ac. No 119413854066.. Resolve the issue by tomorrow.
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Avishek Chakraborty
(@avi_thefreesoul) reported
@ACTFibernet No...I was just tired to call your customer service team or revert on the tweet. This is how you treat for a loyal and old customer. Even though the charges are high, I always stuck to your connection but now it's not the case @ACTFibernet incompetent customer serv. & field reps
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rushabh vora
(@rvora65) reported
@ACTFibernet There's no point I have Crossed my due date yesterday and now my net has been running slow,when a customer is willing to pay the amount for 6 months and due to bill variance issue Which isn't solved yet,now without net how can we work,101308014924 act a/c
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Krish Aggarwal
(@KrishAg58024182) reported
@ACTFibernet i took my act connection in november 2020. My plan was of 6 month+1 month with 100 mbps speed. but the speed i am getting since november is only 30-40 mbps. After every 2 days there is a problem in my connection. Act is giving poor service.
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sumedha govindaraya
(@GSumedha) reported
@ACTFibernet Nobody ever called, I would be glad if you actually rectified the issue rather than giving false hopes and replying with automated messages
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Gaijin
(@gaijinTweeter) reported
Hey @ACTFibernet why don't you put temporary disconnect option , downgrade plan option in your app. That too as one of the main service. It's annoying to go through the process all through IVR..
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Arunn Bhagavathula
(@ArunBee) reported
@ACTFibernet Yes. I know you guys are looking into my problem since 7th April. Is my problem so complex that you needed 4 days and counting? Fact of the matter is you don't have proper systems. Nie checks and controls. If a ticket wasn't resolved for days why it wasn't escalated/ resolved
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Shakthi Yogesh
(@Shaktiyogesh) reported
@ACTFibernet It's More than 24 hours after I lodged the complaint...But till now no response...Wifi is not working..Need Solution..