ACT outages and service status in Ellore, Andhra Pradesh

Problems in the last 24 hours in Ellore, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ellore, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Ellore, Andhra Pradesh

Latest outage, problems and issue reports in Ellore and nearby locations:

• 
  prudhvi (@c0nfus3d_d3v) reported 26 minutes ago from Ellore, Andhra Pradesh

  Hey @ACTFibernet , the issue I'm experiencing is not resolved yet.we are not living in a forest to take such time. Pls keep an eye on the service of Eluru office. We have registered a complaint about the service in the office but no use. Ticket: SR10656434707662 ID:106546382599

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  neelam samanth (@NeelamSamanth) reported 8 minutes ago

  @ACTFibernet SR10179931727424- Internet down for 4+ days. Previous ticket was closed without resolution. Engineer confirmed switch issue but no action has been taken. No follow up so far. Extremely poor service. Need immediate escalation and restoration.

• 
  Neeraj Verma (@NeerajV70007257) reported 9 minutes ago

  @ACTFibernet @ACTFibernet Issue still NOT resolved. No one has contacted me yet. Why am I receiving “Assets Recovery” notifications without resolving my complaint? This is unacceptable. Please stop recovery immediately and arrange a callback today. Ticket ID: SR11079916754264 Mob: 9910922475

• 
  Kevin lians (@Conroy5751433) reported 9 minutes ago

  Ticket SR10379923464044 @ACTFibernet kindly resolve issue. Internet not working for 2 days

• 
  Raja M (@Rhythm_Reverie_) reported 9 minutes ago

  @ACTFibernet I paid 5000 to an outside technician to fix my issue. Your team have not fixed it.

• 
  Mohammed Nadeem (@9959073455) reported 14 minutes ago

  @ACTFibernet it has been three days since my internet service is down and still no response from @ACTFibernet in Hyderabad. Ticket ID SR10179863762624.

• 
  Neeraj Verma (@NeerajV70007257) reported 17 minutes ago

  @ACTFibernet Very poor service. Multiple complaints but no callback. Tickets closed without resolution. Wrong billing & my connection suspended for days. Fix this immediately or I will escalate to Consumer Helpline. Mob: 9910922475 #ACTFibernet #PoorService

• 
  robinreddy (@robinreddy44) reported 21 minutes ago

  @ConsumerHelp_ @ACTFibernet My service request SR10179910546804 has been pending with no proper action. The assigned person Nikil is not taking any initiative or providing updates. This delay is unacceptable. Please escalate and resolve this issue. #ACTFibernet #PoorService

• 
  Jagyanseni (@SweeTie92083310) reported 24 minutes ago

  Internet down since today; Ticket SR10279909602684 still unresolved. Entire area affected. Support only giving ETR (23 Apr, 1st half) with no concrete update. This is severely impacting my work. Need immediate escalation to higher team and urgent resolution. @ACTFibernet

• 
  SHAMEEM (@SHAMEEMR19) reported 24 minutes ago

  @ACTFibernet My wifi service disconnects now and then .The reason in the app shows Rs.200 is due (which was a discount given by you.Kindly help

• 
  Rishi Marwah (@r_marwah1993) reported 27 minutes ago

  @ACTFibernet there is no internet since yesterday. We also past the resolution time provided on the ticket. There is no option to escalate. We tried the on call support but no resolution. This is impacting our work from home severely and is highly inconvenient. SR10179974943164