ACT outages and service status in Ellore, Andhra Pradesh

Problems in the last 24 hours in Ellore, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ellore, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Ellore, Andhra Pradesh

Latest outage, problems and issue reports in Ellore and nearby locations:

• 
  prudhvi (@c0nfus3d_d3v) reported 38 minutes ago from Ellore, Andhra Pradesh

  Hey @ACTFibernet , the issue I'm experiencing is not resolved yet.we are not living in a forest to take such time. Pls keep an eye on the service of Eluru office. We have registered a complaint about the service in the office but no use. Ticket: SR10656434707662 ID:106546382599

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Suman Kumar (@sumanpsk) reported 4 minutes ago

  @ACTFibernet There is no Internet since 5 PM yesterday and there is no resolution till now. Your CC is asking me to wait till the ETR and not even allowing me to escalate. I am firm on not allowing your team to enter my premises to fix the Junction box now.

• 
  Vi (@vicky2ooo) reported 5 minutes ago

  @ACTFibernet SR10881743229504. Facing issue with the internet. Please fix ASAP.

• 
  Shiva Prakash (@Shiva_Prakash_M) reported 8 minutes ago

  It would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility

• 
  Sanjay Sachdeva (@SanjaySachdeva_) reported 10 minutes ago

  I am not able to activate 3 months spotify subscription provided. Every time customer care executive is raising a new ticket. Provide me solution @ACTFibernet

• 
  Senthil Kumar R (@sandy_senthil) reported 11 minutes ago

  @ACTFibernet I signed up for a new connection yesterday and did not expect this kind of horrible service from Act .. installation was supposed to happen yest .. till today no one even responds - I have wasted 1 day sitting on installation … I am now thinking of cancelling

• 
  Swathi Rao (@srfrndz4evr) reported 11 minutes ago

  @ACTFibernet Unhappy with the recent service. Have been your customer for past 6 -8 years never faced any issues. Bill due date is 1September n I get messages every hour, everyday. It’s an harassment.

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 13 minutes ago

  @ACTFibernet After 21 hours the outage was fixed. My feedback: frequent outages 1-2 times a month, slow and delayed support. Helpdesk is not reachable even after several tries #fail #actfibernet

• 
  JOSEPH (@AMARIAJOSEPHRAJ) reported 16 minutes ago

  @abilash5544 @ACTFibernet @ACT_Issues Same issue in Chennai...for the third day the on and off connectivity issue persists since the Wednesday...pathetic

• 
  Shubham (@shubhamstack) reported 17 minutes ago

  @ACTFibernet Hi Team, i have applied for new connection and even paid for 3 months. Still I’m waiting for a week now and whenever I call customer care, they say booking team will call back but never calls.

• 
  tanuj raj (@tanujrraj) reported 17 minutes ago

  Genuinely impressed by @ACTFibernet today. Left for the office, no internet. Raised a ticket, ETA end of day. Drove back home to attend my meetings, no internet there either. Second ticket. ETA end of day. 100% consist outage across all locations. 👏