ACT outages and service status in Ellore, Andhra Pradesh

Problems in the last 24 hours in Ellore, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ellore, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Ellore, Andhra Pradesh

Latest outage, problems and issue reports in Ellore and nearby locations:

• 
  prudhvi (@c0nfus3d_d3v) reported 58 minutes ago from Ellore, Andhra Pradesh

  Hey @ACTFibernet , the issue I'm experiencing is not resolved yet.we are not living in a forest to take such time. Pls keep an eye on the service of Eluru office. We have registered a complaint about the service in the office but no use. Ticket: SR10656434707662 ID:106546382599

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Haris (@hahmad71) reported 9 minutes ago

  Hi @ACTFibernet raised a shifting request its been 3 days and i only got call once and after that i can not track no support from customer care . SR10281594328104 Its always you just wait for few hours. My work is affected heavily and there is ZERO accountability. Disconnecting

• 
  Suman (@hellmogamboo) reported 10 minutes ago

  @ACTFibernet its been almost a day and no one has reached out or resolved the issue. Ticket id: SR10181648713014 Team confirmed that issue will be fixed by 5 PM. Please let me know if you are fixing the connection or If I have to permanently switch other ISP.

• 
  sumanth (@sumanthcalling) reported 13 minutes ago

  Dera @ACTFibernet it's been 5 hours since we lost internet. Other the chatbot in your app to raise ticket, no one connected us till now. Such a pathetic service.

• 
  Mughil Vendhan (Mambatti Kudumbam 💛) (@MMughilVendhan) reported 18 minutes ago

  Why should customers pay for a service they are not receiving? Restore the connection immediately and compensate us for the downtime. This is completely unacceptable. Learn from @ACTFibernet to respond customers #Jiofails #Jiosucks

• 
  Sanjay Singh (@sanjayrathore36) reported 19 minutes ago

  @ACTFibernet Worst services in Lucknow .

• 
  Mughil Vendhan (Mambatti Kudumbam 💛) (@MMughilVendhan) reported 20 minutes ago

  @JioCare @JioCare I’m completely disappointed with JioFiber. 56+ hrs without internet and your useless support system still hasn’t restored my connection. Learn from @ACTFibernet they address failures within 24hrs, if unresolved, extend the plan for the outage period. That’s cust. service

• 
  sumanth (@sumanthcalling) reported 20 minutes ago

  @ACTFibernet Your chatbot is of no use. It's a mere ticket registering gateway. No way to connect to you other than that. I am a customer for 15 years. I just have to rethink about continuing with you.

• 
  Karthick (@ikkarti) reported 25 minutes ago

  @abishekrsr @ACTFibernet Get a direct fiber connection. They call its aa GX. Its was the same issue for me now it is no more for more than 1.5 yrs

• 
  karthik alagan (@karthikalagan) reported 27 minutes ago

  @ACTFibernet — SECOND PUBLIC ESCALATION I raised ticket SR1108149816874 over 2.5 days ago for my internet service issue. ACT committed an ETR of 8 Aug, 9:00 PM. That deadline has passed, and the issue is STILL unresolved. I already raised this publicly yesterday.

• 
  {{ RP }} (@KossLeBoss) reported 28 minutes ago

  As a 10+ year #ACT customer, this is deeply disappointing. Please take ownership and resolve this urgently. As a customer, I have no direct way to reach the assigned technician, the only channels available to me are customer support and social media. @ACTFibernet