ACT outages and service status in Ellore, Andhra Pradesh

Problems in the last 24 hours in Ellore, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ellore, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Ellore, Andhra Pradesh

Latest outage, problems and issue reports in Ellore and nearby locations:

• 
  prudhvi (@c0nfus3d_d3v) reported 11 minutes ago from Ellore, Andhra Pradesh

  Hey @ACTFibernet , the issue I'm experiencing is not resolved yet.we are not living in a forest to take such time. Pls keep an eye on the service of Eluru office. We have registered a complaint about the service in the office but no use. Ticket: SR10656434707662 ID:106546382599

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Manish Periwal (@mperiwal14) reported 5 minutes ago

  Asked customer exec to downgrade my plan. The executive says they're "unable to do due to some issue" but can't explain what the issue is or when it will be fixed. Funny how upgrading works instantly, but downgrading becomes impossible. @TRAI @ACTFibernet @ACTFibernetHYD

• 
  Varun Gupta (@varungupta3009) reported 9 minutes ago

  Unbelievable incompetence from @ACTFibernet. Down for 48+ HOURS because a technician disconnected my active line while disconnecting a neighbour's connection. Now they claim they can't fix it because they "need permission to move the junction box."

• 
  Naveen Kumar S (@IamNaveen_s) reported 15 minutes ago

  @ACTFibernet Even the house owner is chasing ACT team to remove it from his terrace. For that also there is no response. Whoever is handling the box installation is causing all the trouble Be a Lil more responsive, when 3 active connection holders are complaining about one issue with box.

• 
  Marwan (@Marwan_Atamimi) reported 16 minutes ago

  @ACTFibernet Requested an internet transfer on June 2 and it's still unresolved. Your representative keeps promising visits but never shows up. Enough excuses. Either complete the transfer immediately or refund my money. Who is responsible for the lost days and poor service?

• 
  Tushar Agarwal (@TusharAgar4860) reported 16 minutes ago

  @ACTFibernet This is really frustrating. Again today connection is not working. Within 2 weeks this is fourth time it has went down. Please refund my full money and disconnect. I want to switch. Should I drop an email?

• 
  SYED SALMAN (@salmantheboxing) reported 17 minutes ago

  @ACTFibernet Paid for 400 Mbps ACT Fiber. Router firmware is locked. Band steering is causing speed drops on my Smart TV. Technicians refusing to split 2.4GHz and 5GHz bands. Ticket No: [Apna Ticket Number]. Pathetic service @ACTFibernet"

• 
  Shilpesh Shah (@Shilpesh1807) reported 17 minutes ago

  @ACTFibernet I think you guys are not understanding professional commitment to assure to customer,I'm not getting my refund and neither the service for the payment already service request was raised, it's almost 13 days

• 
  Sridhar (@sridhar_gemini) reported 17 minutes ago

  @ACTFibernet There is still no resolution from you.

• 
  Srinivas Konduru (@srinikonduru) reported 18 minutes ago

  @ACTFibernet @ACTFibernet Guys - Yesterday the service person told that the issue is resolved but the issue is not resolved. Here is the new ticket please see my thread, and continuously I have issues since last on week. SR10180643740964

• 
  Gururaj Sankh (@GSankh) reported 19 minutes ago

  @ACTFibernet I am surprised to see the response for frustration of me. Is it so difficult to resolve my issue to activate my ott as per subscription ?? The disconnection request has been promptly raised.. can some senior person from act call me and understand the issue ???