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ACT Outage Report in Nāvalūr, Kancheepuram, Tamil Nadu

Why is my ACT service not working?

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Full Outage Map

Problems in the last 24 hours in Nāvalūr, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nāvalūr, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 68% Internet (68%)
  • 24% Wi-fi (24%)
  • 6% Total Blackout (6%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Nāvalūr, Tamil Nadu

Latest outage, problems and issue reports in Nāvalūr and nearby locations:

  • piyush32756354
    piyush (@piyush32756354) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet what the hell is your customer care service man. Been awaiting for long time but unable to connect ..without our concern how can you take make auto payment ? Hell on your service . Better call us back or face a legal heat ? This is 2nd time happe

  • arunananth
    Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu

    Without even providing solution @ACTFibernet team has closed my service request. I am following up with them to get a solution for poor connectivity. Till now no one is responding. Highly surprising!

  • visvickey
    Ⓥⓘⓖⓝⓔⓢⓗ Ⓥⓘⓢⓦⓐⓝⓐⓣⓗⓐⓝ (@visvickey) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Your people has reached out and resolved my request. Thanak for the support

  • santhanam_offl
    Santhanam (@santhanam_offl) reported from Sholinganallur, Tamil Nadu

    @iSattish @HathwayBrdband Customer service is poor @ACTFibernet is good👌👍

  • qwikyss
    Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu

    @kaapiccino @Truecaller @ACTFibernet I have been trying to talk to the customer support of ACT for the past 2 months. But in vain. Is there a no. we can reach out to ACT? For exisiting customers. They don't pick up calls.

  • PeterCherian
    Peter Cherian (@PeterCherian) reported from Sholinganallur, Tamil Nadu

    @gischethans @ACTFibernet That is poor service

  • arunananth
    Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Suddenly WiFi is not working. I have registered a compliant in the portal. Morning some of your team worked in our premises, after that it has stopped working. Please look on it immediately.

  • rangarajan1904
    Rangarajan (@rangarajan1904) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet I called the nodal officer and the problem was resolved, thank you :) ‘My bad, missed to update the status here! Apologies!

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Worst ever coverage and poor customer service is what I've been experience for the past few months from you! My complaints regarding slow speed issues are getting closed without even resolving it and without my consent! Time close the connection!

  • sricinu
    CinuMarkets (@sricinu) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet can you please check my service request where Netflix charges are levied while I have disconnected from Aug 15

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Show some professionalism when someone complaints you regarding some issue! You can't be extracting money from me and be ignorant! #WorstEverBroadbandNetwork

  • Pramodkumprusty
    Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, Tamil Nadu

    @ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.

  • qwikyss
    Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu

    @kaapiccino @Truecaller @ACTFibernet There is only a provision to raise complaint on internet disconnection. My issue is about billing. But I couldn't reach out to their customer care. The nos. are not working. App has only faqs, no option to register complaint on billing.

  • ramtweetshere
    R A M™ (@ramtweetshere) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet used my power connection even after disconnecting my connection for almost 18 months. No proper response or feedback. Worst service and attitude.

  • santhanam_offl
    Santhanam (@santhanam_offl) reported from Sholinganallur, Tamil Nadu

    @pk_views @HathwayBrdband @ACTFibernet best in customer service🔥🔥

  • arunananth
    Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet WiFi connectivity is very bad. Need to resolve this issue at the earliest. Please do the needful.

  • sdsenthil
    Senthil Kumar D (@sdsenthil) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet @ACTFibernet Dear ACT management, I m the loyal customer of ACT Chennai. Now a days ACT customer care service is pathetic. Team leads are closing the ticket without resolving it. My issue is pending more than two weeks now.

  • jenkinsns
    Jenkins NS | Microsoft MVP | MCT (@jenkinsns) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet No internet from yesterday #actfibernet no response on my support request #Chennai

  • viji_1985
    Viji Iyer (@viji_1985) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet poo service. When I raise complaint that network is slow they execute who called me is telling me it will be like that when we stay away from router. Is the expectation that we sit in the router and use all the time?

  • paradarami
    saytu (@paradarami) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet always prefer ACT 🌹 some people stuck to ONE+ mobile bcs genuine user from genuine service, same way i like ACT 🌹

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • TravellerArrow
    Deepak Rao (@TravellerArrow) reported

    @ACTFibernet I have patiently reported five issues in the last couple of weeks. I thought that was me giving you all an opportunity to fix the issue.

  • arun_leo7
    Arun Kumar (@arun_leo7) reported

    @ACTFibernet it's been 3 days I am in touch to get the issue resolved but none of you guys are bothered to resolve the issue. What kind of service you are providing.

  • arun_leo7
    Arun Kumar (@arun_leo7) reported

    @ACTFibernet I have been trying to get this fixed from last 3 days and none of you are bothered. I want this issue to be fixed soon or else disconnect the connection.

  • Anubhav_hello
    Anubhav (@Anubhav_hello) reported

    @ACTFibernet internet not working, not able to raise complaim via app...

  • humanity2425
    Mohammed 🇮🇳 (@humanity2425) reported

    @ACTFibernet Hello Team,Can someone pls check and rectify the duplicate shifting charges.Despite paying in previous month bill again added in latest bill.Tried reaching support team via email & call but no response yet & same rustic behavior,keeping on hold for 20mins den cancel.

  • arun_leo7
    Arun Kumar (@arun_leo7) reported

    @ACTFibernet There are many other service providers who provide better service than you guys. Disconnect the connection if you can't resolve it by today

  • dasrambo
    Anurag Das (@dasrambo) reported

    @ACTFibernet Still waiting for a resolution and the follow up calls

  • AnbuPalani8
    Anbu Palani (@AnbuPalani8) reported

    @ACTFibernet u don't have any rights to verbally harass my parents when they insisted to speak with me rather. Pls show some manners and respect to elders. Horrible support team. I just reconnected to your service but it is down right now. Am I supposed to harass ur support team?

  • Kiranb260
    Kiran Bhimrao (@Kiranb260) reported

    @ACTFibernet the SR's have been closing without addressing the issues. Such a pathetic support from your team. Opened one more SR now SR10254698800362.

  • TravellerArrow
    Deepak Rao (@TravellerArrow) reported

    @ACTFibernet been trying to get your team to resolve issues with internet for the last two weeks. No resolution still. The technicians, support center seem to be giving contrasting information. What’s going on???