ACT outages and service status in Vengavasal, Tamil Nadu
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- ACT generated 0 outage signals in the last 24 hours around Vengavasal, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Vengavasal, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Vengavasal, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Vengavasal, Tamil Nadu
Latest outage, problems and issue reports in Vengavasal and nearby locations:
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Hari Kumar (@harihara010) reported from Sholinganallur, Tamil Naduinternet is not working, @ACTFibernet
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nagarrajanraghunatha (@mightydarknight) reported from Sholinganallur, Tamil Nadu@DoT_India @reliancejio @JioFanClub @ACTFibernet thanks @reliancejio #JioFiber #JioGigafiber it's been three months and my complaint is not resolved. Made decision to quit @reliancejio moved back to @ACTFibernet unhappy customer experience would really bring you down bye
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Sivasankaran (@Sivasan31403638) reported from Nanmangalam, Tamil Nadu@ACTFibernet We are struggling to have internal shifting done by your team in Chennai. My account is 103672590973. Your team is not reachable and they close the issues raised without resolving. What kind of service is this?
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Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, Tamil Nadu@ACTFibernet participants finding difficulty to listen my voice over Cisco WebEx even I'm seating next to router. Kindly check this issue.
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MANIMARAN A (@manimaran0115) reported from Saidapet, Tamil Nadu@ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.
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Marimuthu.K (@Marimuthu2201) reported from Sholinganallur, Tamil Nadu@ACTFibernet : Dear Team , is act network down . I can’t reach customer care and the WhatsApp chat not working , my internet is not working please check asap
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Sathish Babu B (@Bala_Sathish) reported from Saidapet, Tamil Nadu@HathwayBrdband Lol, I am not your customer...I am sure you cannot fix my connectivity issues with my @ACTFibernet
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GK (Gireesh Krish Nair) (@Nairizms) reported from Saidapet, Tamil Naduthoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices
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Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu@ACTFibernet Your Team had called me and informed that time extension was provided till month end. But suddenly now service disconnected. Kindly reconnect the line and confirm.
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Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu@ACTFibernet My internet is not working from morning. Details sent through DM
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Vimal Antony Raj (@vimanto87) reported from Sholinganallur, Tamil Nadu@ACTFibernet Why should i DM you? so each time if i have issues, i need to get this through Twitter only? i already told ur app sucks for complaint register.. why can't u guys fix that? already posted a video as send key is not working. what happened for that @ACTFibernet
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Ⓥⓘⓖⓝⓔⓢⓗ Ⓥⓘⓢⓦⓐⓝⓐⓣⓗⓐⓝ (@visvickey) reported from Sholinganallur, Tamil Nadu@ACTFibernet Your people has reached out and resolved my request. Thanak for the support
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Nivas Ravichandran (@nivasravi) reported from Sholinganallur, Tamil Nadu@ACTFibernet Hey Team. It's been a week since my internet has been down and I was asked to get a GX box. I agreed but have not heard back at all. Extremely frustrating with your customer service team. Could you please help out?
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Raghav (@Ragav_singer) reported from Sholinganallur, Tamil NaduPathetic N/w coverage & customer service from @ACTFibernet ! @airtelindia network is much better than ur so called 100Mbps broadband connection which gets disconnected often! Stop asking customers to restart their routers when the problem lies elsewhere!
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piyush (@piyush32756354) reported from Sholinganallur, Tamil Nadu@ACTFibernet what the hell is your customer care service man. Been awaiting for long time but unable to connect ..without our concern how can you take make auto payment ? Hell on your service . Better call us back or face a legal heat ? This is 2nd time happe
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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जय श्री गणेश। (@sampavar) reported from Saidapet, Tamil Nadu@ACTFibernet Your customer support is the pits. My internet has been down from last evening. There is no way to talk to you directly. The app only allows a chat. Only a ticket has been raised and generic reply of issue being looked into.
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Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu@kaapiccino @Truecaller @ACTFibernet There is only a provision to raise complaint on internet disconnection. My issue is about billing. But I couldn't reach out to their customer care. The nos. are not working. App has only faqs, no option to register complaint on billing.
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Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu@ACTFibernet Dear Act, Your team has given extension till 25th November 2022, but due to some medical issues i am unable to remit the payment. I request you to kindly extend the due date till next week. I assure that the payment will be made before the said date.
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Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu@ACTFibernet When mistake are from ur side u guys do not tend to respond. Is this what you charge us monthly for ur service. very pathetic I'm completely done with ur service
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Haris (@hahmad71) reportedHi @ACTFibernet raised a shifting request its been 3 days and i only got call once and after that i can not track no support from customer care . SR10281594328104 Its always you just wait for few hours. My work is affected heavily and there is ZERO accountability. Disconnecting
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Suman (@hellmogamboo) reported@ACTFibernet its been almost a day and no one has reached out or resolved the issue. Ticket id: SR10181648713014 Team confirmed that issue will be fixed by 5 PM. Please let me know if you are fixing the connection or If I have to permanently switch other ISP.
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sumanth (@sumanthcalling) reportedDera @ACTFibernet it's been 5 hours since we lost internet. Other the chatbot in your app to raise ticket, no one connected us till now. Such a pathetic service.
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Mughil Vendhan (Mambatti Kudumbam 💛) (@MMughilVendhan) reportedWhy should customers pay for a service they are not receiving? Restore the connection immediately and compensate us for the downtime. This is completely unacceptable. Learn from @ACTFibernet to respond customers #Jiofails #Jiosucks
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Sanjay Singh (@sanjayrathore36) reported@ACTFibernet Worst services in Lucknow .
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Mughil Vendhan (Mambatti Kudumbam 💛) (@MMughilVendhan) reported@JioCare @JioCare I’m completely disappointed with JioFiber. 56+ hrs without internet and your useless support system still hasn’t restored my connection. Learn from @ACTFibernet they address failures within 24hrs, if unresolved, extend the plan for the outage period. That’s cust. service
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sumanth (@sumanthcalling) reported@ACTFibernet Your chatbot is of no use. It's a mere ticket registering gateway. No way to connect to you other than that. I am a customer for 15 years. I just have to rethink about continuing with you.
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Karthick (@ikkarti) reported@abishekrsr @ACTFibernet Get a direct fiber connection. They call its aa GX. Its was the same issue for me now it is no more for more than 1.5 yrs
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karthik alagan (@karthikalagan) reported@ACTFibernet — SECOND PUBLIC ESCALATION I raised ticket SR1108149816874 over 2.5 days ago for my internet service issue. ACT committed an ETR of 8 Aug, 9:00 PM. That deadline has passed, and the issue is STILL unresolved. I already raised this publicly yesterday.
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{{ RP }} (@KossLeBoss) reportedAs a 10+ year #ACT customer, this is deeply disappointing. Please take ownership and resolve this urgently. As a customer, I have no direct way to reach the assigned technician, the only channels available to me are customer support and social media. @ACTFibernet