ACT Outage Report in Vengavasal, Kancheepuram, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Vengavasal, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Vengavasal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at ACT
ACT is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Vengavasal, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Vengavasal, State of Tamil Nādu
Latest outage, problems and issue reports in Vengavasal and nearby locations:
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Deepak Srinivasan
(@deepak_seenu) reported
from
Chennai, State of Tamil Nādu
This is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!
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Viji Iyer
(@viji_1985) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet poo service. When I raise complaint that network is slow they execute who called me is telling me it will be like that when we stay away from router. Is the expectation that we sit in the router and use all the time?
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Bharat Agarwal
(@Bharatkandoi92) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.
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Deepak Srinivasan
(@deepak_seenu) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Really ACT, a customer needs to wait for 10 days to get approval from your team to service engineer to replace the Battery of your Junction box?Even the service engineer Asking time for 2 days to replace it everytime when i raised the ticket ,but never replaced,cont.
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Suddenly WiFi is not working. I have registered a compliant in the portal. Morning some of your team worked in our premises, after that it has stopped working. Please look on it immediately.
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.
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Santhanam
(@santhanam_offl) reported
from
Sholinganallur, State of Tamil Nādu
@iSattish @HathwayBrdband Customer service is poor @ACTFibernet is good👌👍
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Sriganesh Raman
(@sriganeshr) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet hi my connection disconnects every couple of minutes for couple of seconds. I tried reaching call centre. Also, I want to set up a network repeater. Please help.
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Hello, I am yet to receive any cal or updates regarding the issue. I am experiencing one of the worst customer care experience from a broadband network. 🙄
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID
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Peter Cherian
(@PeterCherian) reported
from
Sholinganallur, State of Tamil Nādu
@gischethans @ACTFibernet That is poor service
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saytu
(@paradarami) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet always prefer ACT 🌹 some people stuck to ONE+ mobile bcs genuine user from genuine service, same way i like ACT 🌹
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Rangarajan
(@rangarajan1904) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I called the nodal officer and the problem was resolved, thank you :) ‘My bad, missed to update the status here! Apologies!
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PRABU MS
(@fourtwoone) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
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GK (Gireesh Krish Nair)
(@Nairizms) reported
from
Saidapet, State of Tamil Nādu
thoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet WiFi connectivity is very bad. Need to resolve this issue at the earliest. Please do the needful.
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
Without even providing solution @ACTFibernet team has closed my service request. I am following up with them to get a solution for poor connectivity. Till now no one is responding. Highly surprising!
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Bharat Agarwal
(@Bharatkandoi92) reported
from
Chennai, State of Tamil Nādu
@JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP
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veda
(@veda95037296) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my act is not working and your complaint number is also not working
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I paid full amount for the new connection on 21/08/2020. From then I spoke with 3 different engineers and 1 sales person who coordinated for the payment, No proper response from any of them. 7338745620 sales person ph num. worst customer service.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rajesh Reddy Yakkant
(@YakkantReddy) reported
@ACTFibernet I applied for new connection and paid amount on 8nd March 2021. Still now didn’t get a connection. If I call the customer care, they keep on saying that installation will be done in 24hrs. Sometimes they not even pick my calls. Totally frustrated with this. Waste of time.
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Rajesh Reddy Yakkant
(@YakkantReddy) reported
@ACTFibernet I applied for new connection and paid amount on 2nd March 2021. Still now didn’t get a connection. If I call the customer care, they keep on saying that installation will be done in 24hrs. Sometimes they not even pick my calls. Totally frustrated with this.
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Flying Army
(@Calmb4dstorm1) reported
@ACTFibernet Guys never go for ACT.. been 1.5 months i have no internet and these frauds are not responding.. im going for Airtel.. so far good response.. their rates are less too and services is awesome
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Harshith
(@harshamay) reported
@ACTFibernet WRT 102332257889 customer id I have been facing frequent disconnections 5 times in a month very bad service decided to go disconnect the service I have two connections one with my tenant as well.disgusting service .
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Manish Kumar Jha
(@manishvbcv) reported
@ACTFibernet @ACTFibernet I raised a disconnection request, due to delay at your end service was disconnected on 10th, still I am expected to make a payment for full month, why?
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Flying Army
(@Calmb4dstorm1) reported
@ACTFibernet This horrible BOT response.. simply say checking doing n this n that.. no action.. u cant do anything.. u r just a BOT
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Karthik Sarma Govindavajulla
(@Karthiksharma63) reported
@ACTFibernet What kind of service and resprestantives you have ? The services are abruptly out - your app to create ticket doesn't work, chatbot is unresponsive, field engineers are not available, customer rep is most uncompassionate and unprofessional.
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Dhirendra Singh Sengar
(@Dhirend56282841) reported
@ACTFibernet @ACTFibernet Dear Bala Malladi, the ACT team is making jokes about the customer service, the pathetic after-sales service provider. I am still awaiting the resolution of my query. @TRAI #consumerprotection #consumerservices
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sajjad
(@sajjadsufiyani) reported
@ACTFibernet No sir there is no one called me it’s almost 6 days completed and your company is telling that they solved in 24 hrs but now its 6 days still they can’t resolve the simple box issue!!!
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Shyam Sundar
(@Radnus165) reported
@ACTFibernet Can you please ask someone to look into this issue.