ACT Outage Report in Vengavasal, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Vengavasal, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Vengavasal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Vengavasal, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Total Blackout | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Vengavasal, State of Tamil Nādu
Latest outage, problems and issue reports in Vengavasal and nearby locations:
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जय श्री गणेश।
(@sampavar) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet Your customer support is the pits. My internet has been down from last evening. There is no way to talk to you directly. The app only allows a chat. Only a ticket has been raised and generic reply of issue being looked into.
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India
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Yuvaraj Velmurugan
(@yuvarajvel) reported
from
Chennai, State of Tamil Nādu
@HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?
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krsasu
(@krishchokurei) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.
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Shaji Mathews
(@ShajiMathews3) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet My Act fibernet is down since yesterday. Was promised that it will be rectified by today evening. 8 families are affected due to this. Your ACT Fibernet Ticket no: SR10366651102864 has been registered. Will you please ACT. Thanks
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Yuvaraj Velmurugan
(@yuvarajvel) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Been suffering outage from 9-DEC-2022 in chennai. Could you provide an ETA, when would the outage be resolved?
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Venugopalan
(@Venugopalan17) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies
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Deepak Gopal
(@deepakgopal19) reported
from
Chennai, State of Tamil Nādu
@hotstar_helps I took down my previous reply as app was working because I was connected hotstar with mobile data and changed to wifi while hotstar playing in bg..but once i closed and opened the app it's not working in wifi.@ACTFibernet kindly do something if you can here with this dns settings
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Sabha ⚡
(@crsratnam) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Its a minor issue. Don't know why it is taking so long. Actually when they were fixing another connection they disturbed my connection. Total negligence.
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MANIMARAN A
(@manimaran0115) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.
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Dr. Biglee Murali
(@bigleemurali) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet @ACTFibernet team: Kindly provide alternate source of internet to customers till the time you resolve the issue! You can't take things for granted. Either provide alternate source like dongle or Extend 4X days in our validity for each day wasted due to issue from your end!
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@Airtel_Presence @Airtel_Presence thx but I was giving a suggestion that you ppl can provide alternate source of internet whenever there is a outage / network issues as an alternative. why should we waste our time because of your inefficiency ! @ACTFibernet this suggestion intended towards you!
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Prince Solomon
(@princeutters) reported
from
Saidapet, State of Tamil Nādu
@ashokkumarvenky @ACTFibernet Finally issue is fixed Thanks @ACTFibernet
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Sabha ⚡
(@crsratnam) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet pls fix the internet connection. I have raised a complaint yesterday evening. Your ticket SR10366572648834 is tentatively expected to be resolved by 13-Dec (DD/MM) between 16:00 to 19:30. Team ACT Pls fix it or ask your team to update when it will be fixed.
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aspire Swaminathan
(@aspireswami) reported
from
Chennai, State of Tamil Nādu
Extremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...
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shrinath
(@shrinath2790) reported
from
Nanmangalam, State of Tamil Nādu
@ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT
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Rohit Suresh
(@rohitkadaksures) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??
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Sai Santhosh S
(@SaiSanthoshS) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my connection has been out from sat early morning. No response for the Ticket no: SR10366544395384. No one has called or provided an update on what is gng on. Abysmal service.
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Rohit Suresh
(@rohitkadaksures) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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GSPR
(@GSPR99) reported
@ACTFibernet @KRISHNA83138665 Mistakenly made payment for my existing connection as a new connection sent the payment details to support explaining the issue. The issue not been resolved requesting for resolution
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Naveen narzari
(@t2zeko) reported
@ACTFibernet you lot r so incompetent! I pay good money to get high speed internet but for the last 5 days the speed isn't crossing 20 Mbps when will u fix it?
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Ashok Thiruveedula
(@Picturamovens) reported
@ACTFibernet No update till now and no one contacted me. This is excellent actually. Everytime your team is proving that no other company can beat you in providing worst support to customers..
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Sabari Raj 🇮🇳
(@Tarunsdad) reported
@ACTFibernet my internet connection is not working.
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being joker
(@iambeingjoker) reported
Hello @ACTFibernet, It's really hard for me to tweet again about facing network issue, it's making me feel inconvenient since I have lot tasks assigned, but I am unable to handle due to such internet issues.i will text you the details through PM, please consider to resolve asap
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Cogito, ergo sum
(@xixipangma) reported
@ACTFibernet my Internet is down since 2 days after your team did a maintenance. No response from your end. I'm disconnecting and moving to @reliancejio or @airtelindia
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Vikash Adhikari
(@VikashAdhi9) reported
@ACTFibernet @ActfiberC dear act i am facing the worst service of yours in my area every month 1-2 times my net gets down and after raising ticket it takes 2 working days kindly look in the matter as urgent SR-11065570818444
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I am No body😎
(@ksreedhar123) reported
@ACTFibernet How many days it will take for you to resolve the issue?
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Abinash Sinha🇮🇳
(@im_abinashsinha) reported
@ACTFibernet I called more then 100+ calls to facilities it, but nobody came at a moment. Please check the logs if you are not believing with Customer care, Regional manager, technician,local manager
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Pranav Kochhar
(@PranavKochharPK) reported
Yes, I will connect with you @ACTFibernet @Airtel_Presence @airtelindia has not even bothered to reply or call me.Blatant lies and pathetic company. You guys have taken down 2 days of my service.Why the hell should we pay you for full month then?Take Pro rata on 28 days,alright?