ACT Outage Report in Vengavasal, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Vengavasal, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Vengavasal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (23%)
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Total Blackout (10%)
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TV (1%)
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E-mail (1%)
Live Outage Map Near Vengavasal, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Total Blackout | |
| Chennai |
Total Blackout | |
| Chennai |
Wi-fi | |
| Chennai |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Vengavasal, State of Tamil Nādu
Latest outage, problems and issue reports in Vengavasal and nearby locations:
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Aravind Thiyagarajan
(@AravindThiyaga4) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡
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Triplicane Prabhu
(@Triplicaneprabu) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)
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Felix John - Bicycle Mayor of Chennai
(@fmrock) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!
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Ashok Rajkumar
(@ashokraja987) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet A/c No: 103016439756. We are using ACT Fibre for the past 5 to 6 years. Due to some personal issues we are not able to make the payment on due date this month. We are promptly paid every month on 1st or 2nd. We request your customer care to extend the time extension
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P V Natarajan
(@pvnatarajan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.
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Ashok Rajkumar
(@ashokraja987) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Your Team had called me and informed that time extension was provided till month end. But suddenly now service disconnected. Kindly reconnect the line and confirm.
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Tehillah Jacob (Tehi)
(@tehijacob) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet It's day 3, and there's no response from customer care and the issue is still the same - affecting my WFH. 😧
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Pragya Malaviya
(@virtuepragya) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
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Tehillah Jacob (Tehi)
(@tehijacob) reported
from
Sholinganallur, State of Tamil Nādu
The Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!
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R U Srinivas
(@rusrinivas) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.
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Jeno
(@Jeno_krish) reported
from
Saidapet, State of Tamil Nādu
Internet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet
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Manikandan
(@manik_1991) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Deeply disappointed with the service. I have mentioned i have urgent works, still there is no escalation of the complaint. I have been using ACT from 2015 and this is not gud at all. Just some days back I paid for a 6 months renewal bill.
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.
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Tehillah Jacob (Tehi)
(@tehijacob) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Dear team, how long will it take to fix the Internet connection? #Chennai #ACTfibernet
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Rajasekar
(@sekartweets) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet hi Internet is not working here can you pl check
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.
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Aadhav Kannadhasan
(@aadhavkk) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails
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Kamal Rizani
(@kamalrizani) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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NEERAJ
(@__GAYAMAXRAJ__) reported
@ACTFibernet Even a new connection doesn't take more than 12 hours but you have taken almost more than 1.5 days to resolve an issue with existing connection.. Kudos to your team.. Looks like its time to shift to @reliancejio or @airtelindia
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Mohid Khan
(@MohidKhan121) reported
@ACTFibernetHYD @ACTFibernet Your service is a JOKE! Paying for 300 Mbps and getting 8 Mbps most of the time. Your agent Shiva Kumar Kongari is abusing me and says he won’t disconnect my connection no matter what.SR10176045116641 Take strict action NOW or I’ll file a police case
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Abhishek Murthy
(@abhishekmurthy6) reported
@ACTFibernet You engineer number is unresponsive there is no POC. I want 2 days extension in my package as I didn't use the service due to this inconvenience. July 1 st it's wa suppose to renew I need it extended until July 3rd becuase I didn't use it.
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Pankaj Kumar Singh
(@krpankajsnh) reported
@ACTFibernet I know what's the problem here, the wire has been cut by the road department, the repair of which is taking a week! Pathetic!
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Harsha
(@Harsha212412) reported
@ACTFibernet the worst customer service in whole broadband service in india. No proper solution is give to the customer and technician what’s the use when you cant give proper customer service to your customers. I recommend not to have a connection in ACT.
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Eber Priestlee Gaddam
(@gaddam_eber) reported
@ACTFibernet It's been 8 hours post your reply and still there is no update. This shows the pathetic service of ACT.
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Faiq Siddiqui
(@fa1qs) reported
@ACTFibernet @ACTFibernetHYD I’ve raised 3 separate connectivity complains in the last 5 days and the issue still hasn’t been resolved. The ETR keeps getting moved and so far and support keeps parroting the same script. Can someone help resolve this
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R Vijay Anand
(@irvijay) reported
@ACTFibernet @zomato @letsblinkit Repeated issues in internet connection. No one responds. It's really a worst Internet service provider to deal with. I strongly suggest not to take any connection from ACT.
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Alekhya
(@Alekhya97922038) reported
@ACTFibernet worst service ever. Its been 24 hours wifi is not working here and all your boys are sleeping. Nobody called us. Who will take this long to resolve one ticket? Absolute nonsense. SR10176034558704. Dont reply saying ur team is working, no they are sleeping
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Mohid Khan
(@MohidKhan121) reported
@ACTFibernet This is not about connectivity issues I simply do not wish to continue with your services any longer. The very bad experience I’ve had with your service and support team has led me to make this decision. Kindly apply any applicable disconnection and proceed to permanently closer.