ACT Outage Report in Sholinganallur, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Sholinganallur, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sholinganallur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (71%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (3%)
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TV (%)
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Phone (%)
Live Outage Map Near Sholinganallur, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai and Vengavasal.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
||
| Chennai |
Internet | |
| Vengavasal |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Sholinganallur, State of Tamil Nādu
Latest outage, problems and issue reports in Sholinganallur and nearby locations:
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
Day 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down
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ArunSeshadri
(@ArunSeshadri1) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet very poor service in chennai ,when.we.xall maximum you will ask is to change modem ,how many times you want us to change modem ,Reaching your team is very difficult you want all as a.complaint registration only
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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Vimal Antony Raj
(@vimanto87) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Why should i DM you? so each time if i have issues, i need to get this through Twitter only? i already told ur app sucks for complaint register.. why can't u guys fix that? already posted a video as send key is not working. what happened for that @ACTFibernet
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Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
Pathetic N/w coverage & customer service from @ACTFibernet ! @airtelindia network is much better than ur so called 100Mbps broadband connection which gets disconnected often! Stop asking customers to restart their routers when the problem lies elsewhere!
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நவின் குமார் (Navin) 🇮🇳
(@ksnavinkumar) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet It's ok to be down for once in a week I can accept that. But please don't do it ever single day please guys. I am paying my money to you for my work ok. Do take it serious. Have lost many days using my mobile net. It is not ok to be discounted in middle of important office meet
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet 2nd time this month my internet connection is down! PLEASE HELP
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Sundar G
(@SunOfGan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet guys internet not working for 4 days now. Pls help
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
Anyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
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Yeshwanth T
(@yesh1th) reported
from
Chennai, State of Tamil Nādu
@IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.
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Diwakar AS
(@asdiwakar) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.
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Nivas Ravichandran
(@nivasravi) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Hey Team. It's been a week since my internet has been down and I was asked to get a GX box. I agreed but have not heard back at all. Extremely frustrating with your customer service team. Could you please help out?
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet More than 8 hours internet is not working. We have registered complaint in morning itself, still no solution. Whether you will reduce the monthly charge for not functioning of internet?
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Deenadayalan C
(@deens25) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet , such poor customer support, really disappointing
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!
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majid
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet internet down for last 2 days!
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RajaGopal Maddi
(@rgmaddi) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?
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Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I dont want any of your bot or templated responses! Please proceed with my service disconnection!
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Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
Irony is, I need to use @airtelindia 's mobile network to tweet since @ACTFibernet network isn't working! I urge you to cancel my act account subscription!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Aanand
(@aanand_sr) reported
@ACTFibernet Your team is not looking into this. Every time I speak to your service technician all I get is excuses. What more his approach has only gotten more unprofessional with every passing day @ACTFibernet
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NelloreReviews
(@nellore_reviews) reported
@ACTFibernet is the worst internet provider . Facing internet issues from past 7 days & still no resolution though raised 20 tickets. How many times you guys will say 24 hours as resolution. Better return my 6 months money & will go for another provider instead of escaping.
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Mahesh Srivastav
(@MaheshS84455487) reported
@ACTFibernet First complaint was closed without any resolution or contacting me and the second complaints TAT has completed now by 5:00pm and still no resolution and no one contacted me about this, are you guys really coordinating with your local guys to resolve this... I can't understand
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Nikhilesh Vyas
(@NikhileshVyas) reported
@thavan33 @ACTFibernet ACT service and support is the worst
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Nikhilesh Vyas
(@NikhileshVyas) reported
@ACTFibernet @thavan33 @ACTFibernet has zero regards for its customers. There has been an outage in Thiruvanmiyur for 5 days now. Your CSRs and Escalation Executives lie. How many more 24hours should we wait? #ACTLIES #ACTCHEATS
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shiva prasad
(@Kspy14) reported
@ACTFibernet Till now not resolved the issue. And field engineer morning visited but not solved He said I back to solve the issue evening he said. But till he is not came
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Karthik Krishnan
(@karthik72703631) reported
@ACTFibernet You don't even answer calls now to your customer care. Proceeding with national consumer forum complaint registration as it's been a week since internet is lost and no solution.
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Dharani
(@Dharani55134409) reported
@ACTFibernet Stop spamming my number with IVR calls to re activate my account, I am not ok with your service anymore and I would like to be un disturbed by IVR calls
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SAMALA NIKHIL
(@nikhil_nick007) reported
@ACTFibernet it is been 3 months ur service engineer will close my complaints without even visiting the site neither he calls me. it is been 1 month even though my issue has not resolved. like a fool every day I will call ur customer care they say 24 hours & I listen like a fool
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Abhijit R
(@abhijit7389) reported
@ACTFibernet Widout my consent the connection was given to other flat why Do u think customer is fool