ACT

ACT Outage Report in Sholinganallur, Kancheepuram, State of Tamil Nādu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Sholinganallur, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sholinganallur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Sholinganallur, Kancheepuram, State of Tamil Nādu 03/24/2023 02:50

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • Internet 66.40% Internet
  • Wi-fi 17.52% Wi-fi
  • Total Blackout 11.61% Total Blackout
  • E-mail 3.46% E-mail
  • Phone .81% Phone
  • TV .20% TV

Live Outage Map Near Sholinganallur, Kancheepuram, State of Tamil Nādu

The most recent ACT outage reports came from the following cities: Chennai and Saidapet.

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IndiaChennai Internet
IndiaChennai Total Blackout
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Wi-fi
IndiaChennai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

ACT Issues Reports Near Sholinganallur, State of Tamil Nādu

Latest outage, problems and issue reports in Sholinganallur and nearby locations:
  • sampavar जय श्री गणेश। (@sampavar) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet Your customer support is the pits. My internet has been down from last evening. There is no way to talk to you directly. The app only allows a chat. Only a ticket has been raised and generic reply of issue being looked into.

  • deepakgopal19 Deepak Gopal (@deepakgopal19) reported from Chennai, State of Tamil Nādu

    @hotstar_helps I took down my previous reply as app was working because I was connected hotstar with mobile data and changed to wifi while hotstar playing in bg..but once i closed and opened the app it's not working in wifi.@ACTFibernet kindly do something if you can here with this dns settings

  • manimaran0115 MANIMARAN A (@manimaran0115) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @ACTFibernet @ACTFibernet team: Kindly provide alternate source of internet to customers till the time you resolve the issue! You can't take things for granted. Either provide alternate source like dongle or Extend 4X days in our validity for each day wasted due to issue from your end!

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @Airtel_Presence @Airtel_Presence thx but I was giving a suggestion that you ppl can provide alternate source of internet whenever there is a outage / network issues as an alternative. why should we waste our time because of your inefficiency ! @ACTFibernet this suggestion intended towards you!

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India

  • ShajiMathews3 Shaji Mathews (@ShajiMathews3) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet My Act fibernet is down since yesterday. Was promised that it will be rectified by today evening. 8 families are affected due to this. Your ACT Fibernet Ticket no: SR10366651102864 has been registered. Will you please ACT. Thanks

  • princeutters Prince Solomon (@princeutters) reported from Saidapet, State of Tamil Nādu

    @ashokkumarvenky @ACTFibernet Finally issue is fixed Thanks @ACTFibernet

  • aspireswami aspire Swaminathan (@aspireswami) reported from Chennai, State of Tamil Nādu

    Extremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...

  • rohitkadaksures Rohit Suresh (@rohitkadaksures) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?

  • rohitkadaksures Rohit Suresh (@rohitkadaksures) reported from Chennai, State of Tamil Nādu

    @ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??

  • yuvarajvel Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, State of Tamil Nādu

    @HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?

  • bigleemurali Dr. Biglee Murali (@bigleemurali) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private

  • krishchokurei krsasu (@krishchokurei) reported from Chennai, State of Tamil Nādu

    @ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.

  • crsratnam Sabha ⚡ (@crsratnam) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Its a minor issue. Don't know why it is taking so long. Actually when they were fixing another connection they disturbed my connection. Total negligence.

  • crsratnam Sabha ⚡ (@crsratnam) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet pls fix the internet connection. I have raised a complaint yesterday evening. Your ticket SR10366572648834 is tentatively expected to be resolved by 13-Dec (DD/MM) between 16:00 to 19:30. Team ACT Pls fix it or ask your team to update when it will be fixed.

  • yuvarajvel Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Been suffering outage from 9-DEC-2022 in chennai. Could you provide an ETA, when would the outage be resolved?

  • SaiSanthoshS Sai Santhosh S (@SaiSanthoshS) reported from Chennai, State of Tamil Nādu

    @ACTFibernet my connection has been out from sat early morning. No response for the Ticket no: SR10366544395384. No one has called or provided an update on what is gng on. Abysmal service.

  • Venugopalan17 Venugopalan (@Venugopalan17) reported from Chennai, State of Tamil Nādu

    @ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies

  • Venugopalan17 Venugopalan (@Venugopalan17) reported from Chennai, State of Tamil Nādu

    @ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?

ACT Issues Reports

Latest outage, problems and issue reports in social media:
  • akash2431 Akash Chopra (@akash2431) reported

    @ACTFibernet Internet still not working. Today marks the 9th day of continuous complaints. You ingrate! Give me a refund this is unacceptable

  • Patel574 Patel57 (@Patel574) reported

    @ACTFibernet FYI BoB kR Puram, internet services is pathetic it’s running dead slow. Many ppl are in Queue waiting their services are done. Due to internet many sr. Citizens suffering. Can you do something there ??

  • Ramadev82585615 Ramadevi (@Ramadev82585615) reported

    @ACTFibernet Hey, got a call from ur team and they solved the problem Thanks

  • _lalitdahiya Lalit Dahiya (@_lalitdahiya) reported

    @ACTFibernet my internet has not been working since yesterday morning. I called your customer care service 4 times yesterday. It's not resolved till now. Everytime I am told it will be resolved in another 30 mins. How much more patience do you expect from your customers?

  • negi_satish Adrian (@negi_satish) reported

    Ticket SR11067335186900. Please cancel the workorder as it is pending from long time. Very bad customer service @ACTFibernet @DoT_India

  • natarajan_in Natarajan Vasudevan (@natarajan_in) reported

    @ACTFibernet I had requested for disconnection on March 26th but impressively you guys did that on 24th itself. Such a mess, kindly fix this!! 102461149146

  • mhanwarhussain anwar hussain (@mhanwarhussain) reported

    @ACTFibernet tkt ref; SR10167376061574. we work from home and are an old subscriber to ACT family. Of late we have connectivity issues which is effecting our productivity? Can we afford this? NO WAY SIR? NET CONNECTIVITY IS BINDING US PLSS TAKE CARE AND FAST. BST RGDS

  • itzfreak10 ItzFreakyfreak (@itzfreak10) reported

    @ACTFibernet your net so **** that my phone says no internet connection if i try connecting to my pc it says connected and its not working please fix this issue i am pissed with your internet connection

  • Murali4allofyou Murali (@Murali4allofyou) reported

    @ksuresh9626 @ACTFibernet I got it disconnected today.. they take 24 hours to fix an issue and take at least 3 days to give connection but worked out a disconnection request in just couple of hours ..

  • ajoshgs Ajosh Gopi (@ajoshgs) reported

    @ACTFibernet Bb not working.