ACT Outage Report in Sholinganallur, Kancheepuram, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Sholinganallur, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sholinganallur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at ACT
ACT is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map Near Sholinganallur, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Sholinganallur, State of Tamil Nādu
Latest outage, problems and issue reports in Sholinganallur and nearby locations:
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Revanth raj
(@Revanth_raj) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet @ChennaiIPL Csk can only be tamed by ACTU You can always trust ACTu. If CSK misses a SIXU ACTu doesn't miss to give 100MBPS Speedu. @msdhoni never misses to finish off in style #EngaHomeEngaAdvantage User ID :- 103015992334
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Annamalai Valliappan
(@Tweetannuval) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet The Worst customer care. If they can't answer properly, they disconnected our call. Happened three times today. Time to move on!
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Ashish Tiwari
(@12_ashish) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Double standards by team @ACTFibernet I am yet to receive an update from your team on the complaint raised by me
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Venkat Jupalli
(@vraojupalli) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Bad services levels I have raised a complaint and no one is bothered to call back as well. #SR 1034870769842
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Bala C
(@Balac43212) reported
from
Sholinganallur, State of Tamil Nādu
I used @ACTFibernet and @Airtel_Presence and even @BSNLCorporate but @HathwayBrdband has one of "the" worst response time compared to all others ..@reliancegroup @reliancejio will correct these concerns
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Dr Sunil Kalmath MD
(@DrLighthunter) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I'm facing frequent connectivity outages here at Chennai. Your customer care doesn't respond. No concrete solution. You have three hours to resolve this before I decide to switch to a different provider.
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@HathwayBrdband Lol, I am not your customer...I am sure you cannot fix my connectivity issues with my @ACTFibernet
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nagarrajanraghunatha
(@mightydarknight) reported
from
Sholinganallur, State of Tamil Nādu
@DoT_India @reliancejio @JioFanClub @ACTFibernet thanks @reliancejio #JioFiber #JioGigafiber it's been three months and my complaint is not resolved. Made decision to quit @reliancejio moved back to @ACTFibernet unhappy customer experience would really bring you down bye
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Ashish Tiwari
(@12_ashish) reported
from
Sholinganallur, State of Tamil Nādu
Hi! No response here as well. Poor support @ACTFibernet
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Stri
(@Sri_Indrasenan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet again the internet is down for 12 hours now ... Happening again in a span of less than two weeks. Pathetic.
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saravana ks
(@saravanaks7777) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet Hi my ACT Fibernet Ticket no:SR1036359399322 has been registered on 14/May for relocation of my ACT 2 my new address. Still I didn't get a proper response from your side & I have never faced this kind of service from ACT.kindly work on my issue ASAP City:Chennai,TN
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Puvi
(@Puvi6129) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet here is my account number : 103106735265,I paid for your STREAM TV 4K on 16th of August,Till now I didn’t receive the product.I called your so called customer care more than 10times and i got a response saying wait for another two days. Pathetic service
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Ashish Tiwari
(@12_ashish) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Hi Team. Very unhappy with your service. Been over 4 months chasing your team for the refund of my deposit given for WiFi router which your team already has taken but never sent my money to my bank. I am clueless as to whom to reachout to!
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Srinivas Rao Gudla
(@srinivasgudla) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet A quick reply will really make customer happy. #Fail
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet This is very bad, I still don't have a resolution for the outage...I will wait a couple of days and move on to another service provider. The general feedback on your service is poor, wonder if you have given up due to competition from @JioCare #JioGigaFiber
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BHARGAV T
(@BhagsBhargav) reported
from
Saidapet, State of Tamil Nādu
I donno why @ACTFibernet is becoming so worst these days. No customer support, bad signals, no proper maintenance. Worst experience with act. Can anybody please suggest good internet service provider in Valasaravakkam Chennai
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Bala C
(@Balac43212) reported
from
Sholinganallur, State of Tamil Nādu
@sjc_7391 @HathwayBrdband Yes pls don't go for them .. choose @ACTFibernet or @Airtel_Presence .. service is extremely bad in @HathwayBrdband
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Annamalai Valliappan
(@Tweetannuval) reported
from
Chennai, State of Tamil Nādu
Worst service by @ACTFibernet in Virugambakkam area! interference cont. For past two weeks! #ACTFibernet
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krishnan_tamilmotor
(@chief2903) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Wrong billing issue for this month. Unable to reach your support team. Pl resolve. Krishnan 98407 95853
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Vipin Kumar
(@vipinkumar_g) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Will there be any action against my complaint of not having the internet for last 37 days and request on the waiver of my bill which has been paid already. @DoT_India @TRAI
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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GullyBaba Publishing House Pvt. Ltd.
(@gphbook) reported
@ACTFibernet Worst experience ever. Paid advance for broadband + static IP 14+ days ago. Still waiting! Field Executive don’t respond, Customer support puts me on hold for 30+ mins, then cuts the call.. Is this how you treat customers? Horrible service, damaging your own brand
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Raghu Prodduturi
(@raghupro) reported
@ACTFibernet team, internet is down since 2 days now. No updated either on ticket raised or on twitter or on IVR call. How can I get a resolution and get the network to work? Ticket ID: SR10177421414584
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Mish
(@Mishkaath14) reported
Hi @ACTFibernet, I’ve been raising complaints since last week for a power backup issue. I work from home and need this resolved urgently, but tickets keep getting closed without a solution. Please take this seriously and fix it. #CustomerSupport
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Raghu Prodduturi
(@raghupro) reported
@ACTFibernet team it's been more than 24 hours since the ticket has been raised for no internet issue. Absolutely 0 updates received so far. Not feasible to work with such service when folks are working from home.
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VikramAditya
(@RebelNandhan) reported
Hi @ACTFibernet, It's been 3 days and no update on the issue Ticket Num: SR10177419100207. I have paid security deposit and no update on the Digital TV Box until now. What kind of pathetic service is this. The ticket always shows waiting for ETR and no real resolution happens.
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Mithran
(@mithran777) reported
@ACTFibernet which is exactly what I am going to do, and ACT, you better not put me in a hustle when I get to cancelling my account, you guys are worthless when it comes to even understanding what priority means, the entire internet line is down and you say you'll take a day to fix it.
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Mithran
(@mithran777) reported
@ACTFibernet how can you guys not resolve internet outages for close to 24 hours man, and this is an outage not an issue with speed or anything - in a world where everyone depends on the internet for their work and entertainment shouldn't your SLAs & issue resolution be fast?
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harish babu mynam
(@Harishbabu91) reported
@ACTFibernet we are facing Wi-Fi connection issues from the last 5 days in the puppalaguda area in hyderbad but still no one is responding to calls and even the technicians also not picking the calls. when it will be resolved. Please look into this @ACTFibernet @ACTFibernetHYD
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SHAIKH FAKHRUDDIN AHMED
(@SHAIKHFAKHRUD10) reported
@ACTFibernet No benefit to only open tickets again and again, after sometime closed the ticket without resolving the connection issue😪😪😪😪😪
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md_safwan
(@mohd_safwan22) reported
@ACTFibernet @ACTFibernet you’ve had a full month to fix this. Ticket SR10176981152514 | No service since Sep 5 | Today: Oct 5. Enough excuses. Either restore service or issue a full refund within 24 hours. Stop hiding behind “on-ground challenges” and take responsibility. #ACTFibernet