ACT Outage Report in Sholinganallur, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Sholinganallur, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sholinganallur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (71%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (3%)
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TV (%)
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Phone (%)
Live Outage Map Near Sholinganallur, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
TV | |
| Chennai |
Internet | |
| Chennai |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Sholinganallur, State of Tamil Nādu
Latest outage, problems and issue reports in Sholinganallur and nearby locations:
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Vijay Karthik
(@icemangoiya) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.
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sundaram ramaswamy
(@SundaramRama) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet is the worst service brand in my recent experience. They just don’t respond to a complaint of internet down! Aggressive to collect renewal cash and leave you to struggle with stupid Bot for service #ACTFibrenet_the_worst
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet More than 8 hours internet is not working. We have registered complaint in morning itself, still no solution. Whether you will reduce the monthly charge for not functioning of internet?
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys
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Swaminathan J
(@teetotalar) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my internet is completely unstable since yesterday evening. Could you check,
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Deenadayalan C
(@deens25) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet , such poor customer support, really disappointing
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet 2nd time this month my internet connection is down! PLEASE HELP
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ArunSeshadri
(@ArunSeshadri1) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet very poor service in chennai ,when.we.xall maximum you will ask is to change modem ,how many times you want us to change modem ,Reaching your team is very difficult you want all as a.complaint registration only
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Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
Irony is, I need to use @airtelindia 's mobile network to tweet since @ACTFibernet network isn't working! I urge you to cancel my act account subscription!
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Yeshwanth T
(@yesh1th) reported
from
Chennai, State of Tamil Nādu
@IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.
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RajaGopal Maddi
(@rgmaddi) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?
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Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
Pathetic N/w coverage & customer service from @ACTFibernet ! @airtelindia network is much better than ur so called 100Mbps broadband connection which gets disconnected often! Stop asking customers to restart their routers when the problem lies elsewhere!
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Nivas Ravichandran
(@nivasravi) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Hey Team. It's been a week since my internet has been down and I was asked to get a GX box. I agreed but have not heard back at all. Extremely frustrating with your customer service team. Could you please help out?
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majid
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet internet down for last 2 days!
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Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I dont want any of your bot or templated responses! Please proceed with my service disconnection!
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Arivukkarasu
(@ArivukkarasuM) reported
from
Chennai, State of Tamil Nādu
Worst broadband service @ACTFibernet @FiberAct . Simple modem reset issue not resolved in 24hours every time customer service says this time, that time but non happened so far. False commitment. ACT BUT NO ACTION
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Vimal Antony Raj
(@vimanto87) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Why should i DM you? so each time if i have issues, i need to get this through Twitter only? i already told ur app sucks for complaint register.. why can't u guys fix that? already posted a video as send key is not working. what happened for that @ACTFibernet
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Diwakar AS
(@asdiwakar) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
Day 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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R.Narasimhan
(@narasrajlal) reported
@ACTFibernet I am very frustrated customer from Chennai , 103015436563, requested for shift within Chennai . Message received from ACT “ Ticket no Your ticket SR10366305062754 is tentatively expected to be resolved by 10-Nov (DD/MM) between 13:00 to 16:00. Team ACT”, not done yet
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Shankar
(@AlanNoble11) reported
@ACTFibernet: Would love to pay for 1 year instead of 6 months and add my GST number to that invoice but your customer service rep on the phone just hung up on me. Not surprised though. Could you please help? User Id:103904196918 Account No:103904196918 Please call anytime. Thx
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Sharma
(@NainaSharma) reported
@ACTFibernet It’s no solution
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Shomendra Pradhan
(@ShomendraPradh2) reported
@ACTFibernet can u guys fixed my connection I have talked to your customers care but no help.. I need my connection to be restored as soon as possible SR10266353485094 is tentatively expected to be resolved by 15-Nov (DD/MM) between 19:30 to 21:00. Team ACT need help ASAP
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Ranjitha
(@ranjithajeurkar) reported
@ACTFibernet As a loyal customer of 10+ years, I've been following up because i like the broadband service you offered. Please expedite this.
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Abdul Aziz
(@synapticistic) reported
@ACTFibernet your service is abysmal. My internet speed has been slow for the last 2 weeks. I get calls from customer service daily, but the problem has not been resolved yet.
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Rohit Jain
(@ja32147035) reported
@ACTFibernet Yeah provided me solution after 6-7 day's. Multiple clueless calls from your team , rude behaviour from each of them and at the end my bill isn't waived off yet. So waiting for my bill to het waived off.
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Ravi
(@mangaliravi24) reported
@ACTFibernet Waste network .Here my problem is not getting solved from the past 6 hours today.#actfiber bekaar net service . Just they do for publicity.@elonmusk please buy this
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moin ansari
(@moin0208) reported
@ACTFibernetHYD @ACTFibernet The worst services I find, locally no one to connect with to get grievances addressed.
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Abhimanyu CS
(@csabhimanyu) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Who resolved? The resolution is when you either start giving the connection to independent houses or you remove your spider web cables both hasn't happened yet.