ACT

ACT Outage Report in Sholinganallur, Kancheepuram, State of Tamil Nādu

No problems detected

If you are having issues, please submit a report below.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Sholinganallur, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sholinganallur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Sholinganallur, Kancheepuram, State of Tamil Nādu 04/17/2024 21:55

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sholinganallur, Kancheepuram, State of Tamil Nādu

The most recent ACT outage reports came from the following cities: Chennai.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Total Blackout
IndiaChennai Internet
IndiaChennai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Sholinganallur, State of Tamil Nādu

Latest outage, problems and issue reports in Sholinganallur and nearby locations:

  • fmrock Felix John - Bicycle Mayor of Chennai (@fmrock) reported from Chennai, State of Tamil Nādu

    @ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!

  • karthik1406 Karthik Ganesan (@karthik1406) reported from Chennai, State of Tamil Nādu

    @ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.

  • Triplicaneprabu Triplicane Prabhu (@Triplicaneprabu) reported from Chennai, State of Tamil Nādu

    Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)

  • AravindThiyaga4 Aravind Thiyagarajan (@AravindThiyaga4) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡

  • manik_1991 Manikandan (@manik_1991) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Deeply disappointed with the service. I have mentioned i have urgent works, still there is no escalation of the complaint. I have been using ACT from 2015 and this is not gud at all. Just some days back I paid for a 6 months renewal bill.

  • sekartweets Rajasekar (@sekartweets) reported from Chennai, State of Tamil Nādu

    @ACTFibernet hi Internet is not working here can you pl check

  • tehijacob Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, State of Tamil Nādu

    The Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏

  • Jeno_krish Jeno (@Jeno_krish) reported from Saidapet, State of Tamil Nādu

    Internet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!

  • virtuepragya Pragya Malaviya (@virtuepragya) reported from Chennai, State of Tamil Nādu

    @ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?

  • pvnatarajan P V Natarajan (@pvnatarajan) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.

  • rusrinivas R U Srinivas (@rusrinivas) reported from Chennai, State of Tamil Nādu

    @ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.

  • tehijacob Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet It's day 3, and there's no response from customer care and the issue is still the same - affecting my WFH. 😧

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.

  • ashokraja987 Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet A/c No: 103016439756. We are using ACT Fibre for the past 5 to 6 years. Due to some personal issues we are not able to make the payment on due date this month. We are promptly paid every month on 1st or 2nd. We request your customer care to extend the time extension

  • ashokraja987 Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Your Team had called me and informed that time extension was provided till month end. But suddenly now service disconnected. Kindly reconnect the line and confirm.

  • tehijacob Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Dear team, how long will it take to fix the Internet connection? #Chennai #ACTfibernet

  • aadhavkk Aadhav Kannadhasan (@aadhavkk) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails

  • kamalrizani Kamal Rizani (@kamalrizani) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • sselva2013 Sathishkumar S (@sselva2013) reported

    @ACTFibernet Thanks for resolving the issue this time, but we are facing frequent fluctuations, outage in our locality... please increase the bandwidth, support and monitoring activity... outage for more than 20 hours not at all acceptable...

  • iamRRAJESHKUMAR R.RAJESH KUMAR1 (@iamRRAJESHKUMAR) reported

    @ACTFibernet Dear Team, I am planning to opt out from your service. Please help me through the process.

  • krishnakayaking krishna (@krishnakayaking) reported

    Poor service. No one contacted me to solve the issue. I have been facing the issue for a few months. May I request for help. Reference - SR10266325857333 @ACTFibernet @ACTBangalore #poorservice #CustomerService

  • raghu5189 raghu (@raghu5189) reported

    Dear @ACTFibernet, 8 hrs since disruption in services. No proper response. Not lifting call. SR11566330118504 #incompetence #worst #service

  • Prakashthiru420 Prakash Thirupathi (@Prakashthiru420) reported

    @ACTFibernet Not yet i need refund but still not received for the not working days

  • biswanathabeher biswanatha behera (@biswanathabeher) reported

    @ACTFibernet Dear Customer, we have credited back the wrongly posted payment to your ACT Account. Team ACT

  • DollyKotian Dolly Kotian (@DollyKotian) reported

    @bigbasket_com I've already explained the problem. @bigbasket_com app does not work on my @ACTFibernet WiFi. Need this issue to be fixed.

  • biswanathabeher biswanatha behera (@biswanathabeher) reported

    @ACTFibernet Dear Customer, we are looking into your query regarding payment to incorrect A/C with Ref No SR10266283784219. We will update you shortly. Team ACT

  • 21gdinesh Dinesh G (@21gdinesh) reported

    @ACTFibernet @ACTFibernet provided an invoice with the wrong transaction date, Also closed the Service Request for the issue No: SR10266307979322 With no resolution/response Worst service!!

  • paramlava @Param lavva🇮🇳 (@paramlava) reported

    @ACTFibernet Again my internet is out for 4th time in span of 15 days ..I don't think your checking with concerned engineer for actual reason and permanent solution..This frustrating me alot .