ACT

ACT Outage in Sholinganallur, Kancheepuram, State of Tamil Nādu

Problems detected at ACT

Users are reporting problems related to: internet, wi-fi and total blackout.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

ACT problems in the last 24 hours in Sholinganallur, State of Tamil Nādu

The following chart shows the number of reports that we have received about ACT over the past 24 hours from users in Sholinganallur and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

ACT Outage Chart in Sholinganallur, Kancheepuram, State of Tamil Nādu 10/06/2022 10:25

October 06: Problems at ACT

ACT is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 72.17% Internet
  • Wi-fi 18.68% Wi-fi
  • Total Blackout 6.61% Total Blackout
  • E-mail 1.91% E-mail
  • TV .38% TV
  • Phone .25% Phone

ACT Outage Map Near Sholinganallur, Kancheepuram, State of Tamil Nādu

The most recent outage reports and issues originated from Chennai, Sholinganallur and Saidapet.

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ACT in Sholinganallur, State of Tamil Nādu Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

ACT Issues Reports Near Sholinganallur, State of Tamil Nādu

Latest outage, problems and issue reports in Sholinganallur and nearby locations:
  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.

  • ashokraja987 Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Your Team had called me and informed that time extension was provided till month end. But suddenly now service disconnected. Kindly reconnect the line and confirm.

  • Jeno_krish Jeno (@Jeno_krish) reported from Saidapet, State of Tamil Nādu

    Internet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet

  • manik_1991 Manikandan (@manik_1991) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Deeply disappointed with the service. I have mentioned i have urgent works, still there is no escalation of the complaint. I have been using ACT from 2015 and this is not gud at all. Just some days back I paid for a 6 months renewal bill.

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.

  • aadhavkk Aadhav Kannadhasan (@aadhavkk) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails

  • fmrock Felix John - Bicycle Mayor of Chennai (@fmrock) reported from Chennai, State of Tamil Nādu

    @ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!

  • ashokraja987 Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet A/c No: 103016439756. We are using ACT Fibre for the past 5 to 6 years. Due to some personal issues we are not able to make the payment on due date this month. We are promptly paid every month on 1st or 2nd. We request your customer care to extend the time extension

  • tehijacob Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet It's day 3, and there's no response from customer care and the issue is still the same - affecting my WFH. 😧

  • tehijacob Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Dear team, how long will it take to fix the Internet connection? #Chennai #ACTfibernet

  • tehijacob Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, State of Tamil Nādu

    The Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏

  • kamalrizani Kamal Rizani (@kamalrizani) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution

  • rusrinivas R U Srinivas (@rusrinivas) reported from Chennai, State of Tamil Nādu

    @ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.

  • sekartweets Rajasekar (@sekartweets) reported from Chennai, State of Tamil Nādu

    @ACTFibernet hi Internet is not working here can you pl check

  • virtuepragya Pragya Malaviya (@virtuepragya) reported from Chennai, State of Tamil Nādu

    @ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?

  • Triplicaneprabu Triplicane Prabhu (@Triplicaneprabu) reported from Chennai, State of Tamil Nādu

    Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)

  • pvnatarajan P V Natarajan (@pvnatarajan) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.

  • karthik1406 Karthik Ganesan (@karthik1406) reported from Chennai, State of Tamil Nādu

    @ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.

  • AravindThiyaga4 Aravind Thiyagarajan (@AravindThiyaga4) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡

  • GopiStm gopi krishna (@GopiStm) reported from Chennai, State of Tamil Nādu

    @ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.

ACT Issues Reports

Latest outage, problems and issue reports in social media:
  • syed_zain1 syed zain ahmed (@syed_zain1) reported

    @Shujat_ @ACTFibernet Yes waste service i will not be able to play clash royale .

  • Shujat_ Shujat (@Shujat_) reported

    @ACTFibernet I've explained my situation to all the technical staff i could reach & customer service team. All have given promises of a so n so time of restoration. None fulfilled yet.

  • Shujat_ Shujat (@Shujat_) reported

    @ACTFibernet No internet since afternoon yesterday, been more than 30 hours. If i lose my job due to this, I'm going to court. Very Pathetic. @syed_zain1 also having similar problems

  • DrUllhas Dr ULLHAS GOWDA (@DrUllhas) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet hello, internet is down along with the speed now it’s not even opening google! Or ur act portal page! Pls fix it ID -10931386

  • Specter_Harvey_ Harvey Specter || God Father (@Specter_Harvey_) reported

    @ACTFibernet is one of the worst service provider.

  • Specter_Harvey_ Harvey Specter || God Father (@Specter_Harvey_) reported

    Now the same provider can give new service request with in a day for new customers. So whoever is thinking of taking @ACTFibernet please don't. They will not take existing customers service issues seriously go for any other alternatives. (4/n)

  • RanjanJeeva Jeeva😎 (@RanjanJeeva) reported

    @ACTFibernet Internet has not been working for the past 5 hours. Help asap. struck middle of work 9677262980

  • Pratik281290 Pratik Kumar (@Pratik281290) reported

    @ACTFibernet Team I don't understand why you are taking so much time. At the of installation you promised if you don't like our service then you can ask for disconnection and you will refund all money. But now when I have raised for disconnection,you guys are doing time pass?

  • manaswini_pm Manaswini Pm (@manaswini_pm) reported

    @ACTFibernet Still issue continues to be the same. It's been 5th day now @ACTFibernet

  • roshan161988 Rakesh Roshan (@roshan161988) reported

    @ACTFibernet my payment was delayed by just 1 day and you have charged me a late payment fee while there were days without service. Should I then charge you for not giving me service. ACC: 102460449814