ACT Outage Report in Saidapet, Chennai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saidapet, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saidapet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Saidapet, Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Total Blackout | |
| Chennai |
Wi-fi | |
| Chennai |
Total Blackout | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Saidapet, State of Tamil Nādu
Latest outage, problems and issue reports in Saidapet and nearby locations:
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Sai Santhosh S
(@SaiSanthoshS) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my connection has been out from sat early morning. No response for the Ticket no: SR10366544395384. No one has called or provided an update on what is gng on. Abysmal service.
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Venugopalan
(@Venugopalan17) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?
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Chamandeep Singh Kapoor
(@NanakFarms) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet your internet is not working from last 3 days and you guys keep closing my complaints from last 2 days but no resolution. Ur customer care is not helpful at all and your agent never came to check and just closed my complaints again ?? Doesn't help a bit ...
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Dr. Biglee Murali
(@bigleemurali) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private
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Yuvaraj Velmurugan
(@yuvarajvel) reported
from
Chennai, State of Tamil Nādu
@HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?
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Manikandan
(@manik_1991) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Deeply disappointed with the service. I have mentioned i have urgent works, still there is no escalation of the complaint. I have been using ACT from 2015 and this is not gud at all. Just some days back I paid for a 6 months renewal bill.
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Ashok Rajkumar
(@ashokraja987) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Dear Act, Your team has given extension till 25th November 2022, but due to some medical issues i am unable to remit the payment. I request you to kindly extend the due date till next week. I assure that the payment will be made before the said date.
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Ashok Rajkumar
(@ashokraja987) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Your Team had called me and informed that time extension was provided till month end. But suddenly now service disconnected. Kindly reconnect the line and confirm.
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.
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Venugopalan
(@Venugopalan17) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies
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Srireng David
(@srireng) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up
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krsasu
(@krishchokurei) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.
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Rohit Suresh
(@rohitkadaksures) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??
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aspire Swaminathan
(@aspireswami) reported
from
Chennai, State of Tamil Nādu
Extremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!
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Sabha ⚡
(@crsratnam) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet pls fix the internet connection. I have raised a complaint yesterday evening. Your ticket SR10366572648834 is tentatively expected to be resolved by 13-Dec (DD/MM) between 16:00 to 19:30. Team ACT Pls fix it or ask your team to update when it will be fixed.
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Yuvaraj Velmurugan
(@yuvarajvel) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Been suffering outage from 9-DEC-2022 in chennai. Could you provide an ETA, when would the outage be resolved?
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Rohit Suresh
(@rohitkadaksures) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?
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Jeno
(@Jeno_krish) reported
from
Saidapet, State of Tamil Nādu
Internet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet
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Sabha ⚡
(@crsratnam) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Its a minor issue. Don't know why it is taking so long. Actually when they were fixing another connection they disturbed my connection. Total negligence.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Abba
(@Abba45382733) reported
@ACTFibernet work from home is so much easy with your worst backup system. 1 year + still same problem exists.
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krishan Chawla
(@chawlakk) reported
@ACTFibernet 5G not working yet
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Himalaya Bharti
(@BhartiHimalaya) reported
Dear, @ACTFibernet @DoT_India @AahwiniVaishnaw I Req To Discontinue My Act Fiber Connection Which Customer I'd is 119437446647 But After Disconnection The Fiber Service of Yours I Didn't Get My Security Refund Yet....As per Your Company policy I Get My Refund After Disconnec
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Adil Nasim
(@AdilNasim12) reported
@ACTFibernet internet is not working since morning, have already raise issue but no progress. Complaint no. SR11064164426324
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rajatha k murthy
(@rajathaKmurthy) reported
I got a @ACTFibernet connection on May 1st 2021 with their GX Box Installation and their Router. Have been constantly facing issues on the connection. All wires are updated, the router keeps restarting, when asked to replace the router, heard too many reasons from the
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ANIRUDH MNM
(@manirudh2022) reported
@ACTFibernet you have one of the worst customer services and engineers .. i had lodged a complaint on 12th feb ... 6 days later its still not resolved .. your engineers blamed my router which was promptly changed but the problem continued .. now they have not resolved the issue
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hunainah Fajron
(@HunainahF) reported
@arnyunplugged @ACTFibernet I also experienced this, i contacted support service and they didn’t do anything about but @Agent_Genius_01 on Twitter helped me get regain access to my account✅...They’re trustworthy and reliable....:
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naveen kolur
(@NKolur) reported
@ACTFibernet For installation ur team will reach soon to contact . When it comes to service issue there will be no response better uninstall worst service by @ACTFibernet .better will switch other service providers
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Preetham
(@Pree23007) reported
@ACTFibernet worst service provider ever. Every month singal is going away.... Insane . really disappointed with the service. Every month we pay bill amount on time still you morons are giving such a waste service.. internet is not working from yesterday night .. two days lost ..
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Ajay
(@TatiniAjaychowd) reported
@ACTFibernet Yes your team has given an update at this time saying that we will resolve the issue tomorrow as of now we will close ticket for closing ticket they have called me for closing there tickets only they will call not for perfect resolution,for a new customer facing lot of issues