ACT Outage in Saidapet, Chennai, State of Tamil Nādu

@ACTFibernet My internet is not working from morning. Details sent through DM

@ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.

@ACTFibernet my internet is completely unstable since yesterday evening. Could you check,

Worst broadband service @ACTFibernet @FiberAct . Simple modem reset issue not resolved in 24hours every time customer service says this time, that time but non happened so far. False commitment. ACT BUT NO ACTION

@ACTFibernet is the worst service brand in my recent experience. They just don’t respond to a complaint of internet down! Aggressive to collect renewal cash and leave you to struggle with stupid Bot for service #ACTFibrenet_the_worst

@ACTFibernet More than 8 hours internet is not working. We have registered complaint in morning itself, still no solution. Whether you will reduce the monthly charge for not functioning of internet?

@ACTFibernet I dont want any of your bot or templated responses! Please proceed with my service disconnection!

Irony is, I need to use @airtelindia 's mobile network to tweet since @ACTFibernet network isn't working! I urge you to cancel my act account subscription!

Pathetic N/w coverage & customer service from @ACTFibernet ! @airtelindia network is much better than ur so called 100Mbps broadband connection which gets disconnected often! Stop asking customers to restart their routers when the problem lies elsewhere!

@ACTFibernet Why should i DM you? so each time if i have issues, i need to get this through Twitter only? i already told ur app sucks for complaint register.. why can't u guys fix that? already posted a video as send key is not working. what happened for that @ACTFibernet

@ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!

@IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.

@ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.

Day 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down

@ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?

@ACTFibernet 2nd time this month my internet connection is down! PLEASE HELP

@ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys

@ACTFibernet , such poor customer support, really disappointing

@ACTFibernet very poor service in chennai ,when.we.xall maximum you will ask is to change modem ,how many times you want us to change modem ,Reaching your team is very difficult you want all as a.complaint registration only

@ACTFibernet internet down for last 2 days!

@ACTFibernet Yea, and I got the same issue again today, why don't you take your customers seriously? I got my issue resolved on Sunday and today is Wednesday, every single time you lie that the issue is properly resolved. Now how can you refund my money??

@MinisterKTR @KTRTRS @ACTFibernet Hi sir Im raghav Bcz of lockdown i got huge loss in bussines I requested to PM for loan its transfered to medchal collector office They are saying your caste is OC we cant help you my caste is OC but I'm not rich Could you plz help me Ph 9133158546 Tracking : PMOPG/E/2021/0414861

@ACTFibernet internet is not working I raised so many complaints no one responded. One of the worst experience with your services. I called and your worst support guys didn't help me. I called them almost 50 times. No one helped. I want to discontinue service. ******* service.

@ACTFibernet how am I supposed to cancel my subscription? Your mobile app and IVR have no option anywhere, and your website says to use the mobile app or IVR.

@ACTFibernet My internet is not working from morning. Details sent through DM

With this effort, Hyderabad becomes India's largest free Wi-Fi network. Mayor @GadwalvijayaTRS, Prl Secy @jayesh_ranjan, @ACTFibernet CEO - Bala Malladi were among the distinguished guests present at the event.

@ACTFibernet Still no one bothered to call .. you guys are so much busy . For service a ZERO rated provider.@ACTFibernet

@ACTFibernet Yes, it is resolved for now. But your field engineer said there might be 4 to 5 hrs outage due to wiring work in this location in next week. I hope it will also be fixed soon avoiding future outages. Thank you for now.🙏

@ACTFibernet I have placed a request for immediate disconnection of my Internet Broadband connection, however,have not received any reply from your end. Can someone please revert back with a resolution.

@ACTFibernet The above SR is closed without fixing the issue. No internet since morning. Is the Act team capable of resolving this permanently. The technician never comes to the residence to check. Witness to worst customer care service.