ACT Outage Report in Saidapet, Chennai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saidapet, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saidapet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Saidapet, Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Saidapet, State of Tamil Nādu
Latest outage, problems and issue reports in Saidapet and nearby locations:
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
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Pragya Malaviya
(@virtuepragya) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
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Aravind Thiyagarajan
(@AravindThiyaga4) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service
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Hari Kumar
(@harihara010) reported
from
Sholinganallur, State of Tamil Nādu
internet is not working, @ACTFibernet
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Cosmos Prasanna
(@cosmos_prasanna) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet WFH got hit by this. Pls fix asap.
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P V Natarajan
(@pvnatarajan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.
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Movie,Game,Travel, Foodie 🤤😋😍💥
(@BharatB54887368) reported
from
Chennai, State of Tamil Nādu
@Sathya_Grssn In Airtel Also Same Problem So Just I Moved To @ACTFibernet Speed is 10mbs/S in Mobile And in systems 60mbs/s
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet worst customer service
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Kalyani Kanti
(@swatirockz) reported
from
Saidapet, State of Tamil Nādu
@techieadi @ACTFibernet Bro...their customer service is very poor bro.....you already know about it ...
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Raghav1897
(@raghav1897) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet It's been more than 1 hour and there has been no response from ACT.Despite living in Chennai we are facing this issue. Done with ur pathetic service from nxt month
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Raghav1897
(@raghav1897) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Facing internet connectivity issue for nearly 30 min. Complaint registered and no action taken yet. How long we need to suffer for incompetence from your side.
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????
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Raghav1897
(@raghav1897) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet When mistake are from ur side u guys do not tend to respond. Is this what you charge us monthly for ur service. very pathetic I'm completely done with ur service
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Rahul Kannan K
(@RahulKannan_K) reported
from
Chennai, State of Tamil Nādu
Many thanks to @ACTFibernet for providing free WiFi facility to all schools in Chennai Corporation Although the service is provided for free,so far the quality has not diminished in the slightest Even if the connection is repaired, it will be repaired immediately🙏 @ActfiberC
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Cosmos Prasanna
(@cosmos_prasanna) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet
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Triplicane Prabhu
(@Triplicaneprabu) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)
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gopi krishna
(@GopiStm) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I can understand the rainy situation but you need to try to give the uninterrupted service. From evening I am facing buffering issue. Please look on it.
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Rahul Srinivasan
(@rahul_s_vasan) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Pranoy Pugalia
(@PranoyPugalia) reported
Hi @ACTFibernet, I had your connection for 3 months and requested disconnection multiple times whenever i got a call for renewal. I had already stopped using the service, but my ₹1000 refundable deposit hasn’t been returned yet. Please look into this and resolve.
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MT Askari - The One Offer Guy
(@MTAskariX) reported
@ACTFibernet Raised refund ticket on Oct 8. Service exec Ilyas (9505021858) forced routers on Oct 10 saying he's "going far away". Closed my ticket without consent that night. Supervisor Sai refusing to help. This is clear consumer rights violation @ACTFibernet
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Dhrubashis De
(@Dhrubashis) reported
@WhoCares5779 @ACTFibernet Yes,@ACTFibernetHYD became 🐶 squad, enabled with fake & lies to the customer like you & me. Again they changed resolution time for 4 th time for tomorrow at 9 AM. How long will continue with bloody **** service with our hard earned money ☝🏻
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MT Askari - The One Offer Guy
(@MTAskariX) reported
@ACTFibernet @ACTFibernet leadership please intervene. Your Hyderabad team's unethical practices are damaging your brand reputation. I want to remain a customer but need immediate resolution. #ACTFibernet #ConsumerProtection
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Syed Masarath Ali
(@AliMasarath) reported
@ACTFibernet @ACTFibernet Internet still not working even after several days (A/c No: 101005231481). No technician visit, no update — just false promises. This is unacceptable service.
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Ahmed
(@llvllr_ahmed) reported
@ACTFibernet Service Request is registered long back but there is no solution, all I am asking is to send your executive to collect router and process refund. Else let me know if I can keep that router and no refund and I throw away your device attached at my home consuming my electricity
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surendran
(@rgsurendrann) reported
@ACTFibernet I’m facing very poor customer service. Your executive spoke in a very rude manner and didn’t even listen to what I was trying to say. When I mentioned that I might change my network or file a consumer complaint, she responded, “Yes, please do it,” which is extremely unprofession
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surendran
(@rgsurendrann) reported
@ACTFibernet I know the waiver has already been adjusted but my concern is that every month I have to email or call you about the same issue It’s really frustrating to repeat the whole story from the beginning every time and the customer care executives are giving very poor responses on calls
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Sudharsan Hari
(@sudharsanhari) reported
Does @ACTFibernet have an email id to sort billing related issues? Customer care is hopeless
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sahul hameed
(@julaika2012) reported
@ACTFibernet - I’ve been trying to reach your customer support regarding my internet outage since yesterday morning, but no one has responded. Is this how you treat your customers? Ticket ID SR10377551434544. Could someone from your team please check and update me on the status