ACT Outage Report in Saidapet, Chennai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saidapet, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saidapet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Saidapet, Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Saidapet, State of Tamil Nādu
Latest outage, problems and issue reports in Saidapet and nearby locations:
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nagarrajanraghunatha
(@mightydarknight) reported
from
Sholinganallur, State of Tamil Nādu
@DoT_India @reliancejio @JioFanClub @ACTFibernet thanks @reliancejio #JioFiber #JioGigafiber it's been three months and my complaint is not resolved. Made decision to quit @reliancejio moved back to @ACTFibernet unhappy customer experience would really bring you down bye
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Annamalai Valliappan
(@Tweetannuval) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet The Worst customer care. If they can't answer properly, they disconnected our call. Happened three times today. Time to move on!
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Bala C
(@Balac43212) reported
from
Sholinganallur, State of Tamil Nādu
I used @ACTFibernet and @Airtel_Presence and even @BSNLCorporate but @HathwayBrdband has one of "the" worst response time compared to all others ..@reliancegroup @reliancejio will correct these concerns
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Dr Sunil Kalmath MD
(@DrLighthunter) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I'm facing frequent connectivity outages here at Chennai. Your customer care doesn't respond. No concrete solution. You have three hours to resolve this before I decide to switch to a different provider.
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Bala C
(@Balac43212) reported
from
Sholinganallur, State of Tamil Nādu
@sjc_7391 @HathwayBrdband Yes pls don't go for them .. choose @ACTFibernet or @Airtel_Presence .. service is extremely bad in @HathwayBrdband
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Vipin Kumar
(@vipinkumar_g) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Will there be any action against my complaint of not having the internet for last 37 days and request on the waiver of my bill which has been paid already. @DoT_India @TRAI
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
@dinakaran @ACTFibernet For me there's no internet service, now approaching 72 hours! I thought some new entrant has poached all ACT staff!
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
Now marking 60 hours without @ACTFibernet service, and no word from them on what the problem is!
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Srinivas Rao Gudla
(@srinivasgudla) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet A quick reply will really make customer happy. #Fail
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@HathwayBrdband Lol, I am not your customer...I am sure you cannot fix my connectivity issues with my @ACTFibernet
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Venkateshwaran
(@being_venky) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet provides one of the worst services to their customers, it's been 12 hrs since I had raised my complaint for internet connection failure still i have not recieve any calls regarding that. This is one of the worst services ever had.
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Puvi
(@Puvi6129) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet here is my account number : 103106735265,I paid for your STREAM TV 4K on 16th of August,Till now I didn’t receive the product.I called your so called customer care more than 10times and i got a response saying wait for another two days. Pathetic service
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Ashish Tiwari
(@12_ashish) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Double standards by team @ACTFibernet I am yet to receive an update from your team on the complaint raised by me
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vikash b
(@vikashvas2002) reported
from
Villivākkam, State of Tamil Nādu
New customer for @ACTFibernet unprofessional my new router request not been solved 22nd I paid amount made a ticket customer care representative said maximum 7 days it not installed yet no response from sales team, technical team, nodal office.Worst experience we're should I ask
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Annamalai Valliappan
(@Tweetannuval) reported
from
Chennai, State of Tamil Nādu
Worst service by @ACTFibernet in Virugambakkam area! interference cont. For past two weeks! #ACTFibernet
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have replied to you, internet down even 24 hours later.
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Shaji Mathews
(@ShajiMathews3) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet Unable to reach your customer service, continuously busy. My ACT fibernet is down. THOMAS SHAJI MATHEWS MOBILE 9600167897
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet This is very bad, I still don't have a resolution for the outage...I will wait a couple of days and move on to another service provider. The general feedback on your service is poor, wonder if you have given up due to competition from @JioCare #JioGigaFiber
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Ashish Tiwari
(@12_ashish) reported
from
Sholinganallur, State of Tamil Nādu
Hi! No response here as well. Poor support @ACTFibernet
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Ashish Tiwari
(@12_ashish) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Hi Team. Very unhappy with your service. Been over 4 months chasing your team for the refund of my deposit given for WiFi router which your team already has taken but never sent my money to my bank. I am clueless as to whom to reachout to!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vansh
(@vansharora0677) reported
@ACTFibernet applied for new connection, paid for it yet your service is not available .your team visited 4-5 days ago said its not possible to provide connection in my area after that no response from your provider and trying to reach your agent NITIN no response from him too
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Rohit
(@Rohitadhyam) reported
@ACTFibernet SR10258808709622 this SRA is open since the last 18 hours without resolution. It's deeply effecting my work, please look into it
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Mohan Kumar
(@tmohank77) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet horrible service continues... now have to take steps to go to consumer affairs.
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Sandeep
(@Sandeep29445607) reported
@ACTFibernet @ACTFibernet Pathetic Customer service. Cheating customers
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Chary MK
(@Chary_Madan) reported
@ACTFibernet I do not have internet since 28th. no one knows what's the problem, nor I get commitment. I made at least 5 calls to call center sent 2 mails 2 support. atrocious service from @ACTFibernet . u r forcing me 2 shift to competitor.
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AKC
(@__akc__) reported
@ACTFibernet internet not working for the past 22 hours. Call center says it takes at least 24 hrs to fix. It’s a ridiculous SLA given how much disruption an outage causes! Service from ACT used to be better.
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D
(@dhammonia) reported
@ACTFibernet Don’t call! Fix the connection
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Chary MK
(@Chary_Madan) reported
@ACTFibernet no I ternet for 2 days. spoke 2 CSR, Muthu Krishnan, Rakesh, ijaz Ahmed, Shravan no firm reply . @ACTFibernet very great customer service when working from home. atrocious way of working, never use @ACTFibernet
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atul singh
(@atulsin35312095) reported
@ACTFibernet Worst experience ever I submitted my details and paid amount for new connection on sunday,the service provider came for this process only to come and collect money online After I paid he said that your connection will be done today but after 3 days it's pending
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rajeshreddy kunadi
(@5raj55) reported
@ACTFibernet Wrost service...still my problem is not resolved...how you people are closing the ticket as resolved. I have requested for connection on 11th till now it has been provided wrost service from agent's no responsibility...