ACT

ACT Outage Report in Saidapet, Chennai, State of Tamil Nādu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saidapet, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saidapet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Saidapet, Chennai, State of Tamil Nādu 02/24/2024 05:45

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Saidapet, Chennai, State of Tamil Nādu

The most recent ACT outage reports came from the following cities: Chennai.

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City Problem Type Report Time
IndiaChennai Internet
IndiaChennai Total Blackout
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Saidapet, State of Tamil Nādu

Latest outage, problems and issue reports in Saidapet and nearby locations:

  • CRAdityaNarayan Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, State of Tamil Nādu

    @narayananh @ursprattlingly @ACTFibernet They are a different breed altogether. Internet is good. Service is third rate and dishonest. Call for more details.

  • KRIHANSH MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, State of Tamil Nādu

    @ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID

  • CRAdityaNarayan Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, State of Tamil Nādu

    @narayananh @ACTFibernet Yeah that's why I dumped them. That's because the server box battery is weak. Good luck asking them to change that! I left after one such problem where the neighbour didn't want the box in their house & internet got cut for 17 days straight! Airtel or Jio is better off!

  • CRAdityaNarayan Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, State of Tamil Nādu

    @ursprattlingly @narayananh @ACTFibernet Typical behaviour of these South Indian service personnel. Don't want to be proven wrong. Huge egos. Even Airtel people are like that.

  • santhanam_offl Santhanam (@santhanam_offl) reported from Sholinganallur, State of Tamil Nādu

    @pk_views @HathwayBrdband @ACTFibernet best in customer service🔥🔥

  • Naren_K_C Naren K C (@Naren_K_C) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Technical Person doesn't even bother to do any kind of checks or troubleshooting Nandha Kumar +917358798626 Madhesh +919384663132 This is not the first time in this month The above people are not evening responding back to customer even after fixing the issue

  • KRIHANSH MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I paid full amount for the new connection on 21/08/2020. From then I spoke with 3 different engineers and 1 sales person who coordinated for the payment, No proper response from any of them. 7338745620 sales person ph num. worst customer service.

  • sriganeshr Sriganesh Raman (@sriganeshr) reported from Chennai, State of Tamil Nādu

    @varunkrish Is @Airtel_Presence good? I've @ACTFibernet. Speed is good but every five minutes the connection disconnects for free seconds or minutes and then comes back. While Netflix and all ok, the problem comes when doing video conferencing

  • Bharatkandoi92 Bharat Agarwal (@Bharatkandoi92) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.

  • Bharatkandoi92 Bharat Agarwal (@Bharatkandoi92) reported from Chennai, State of Tamil Nādu

    @JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP

  • sainathsr95 Sainath S.R (@sainathsr95) reported from Chennai, State of Tamil Nādu

    @ACTFibernet pathetic Support, always get,' your call position in queue is more than 30 ' 😡

  • Naren_K_C Naren K C (@Naren_K_C) reported from Chennai, State of Tamil Nādu

    @ACTFibernet No Proper communication between your Customer Care & Technical Team. No Internet - Register a complaint on the App The Technical Person comes & says it's just a server issue & it'll get resolved in 30 minutes since 5pm on Oct 20 & nothing is fixed.

  • abishek_1997 Abishek Venkatesh (@abishek_1997) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I don't think I'm going to recommend your service to anyone in my circle. There isn't proper response from your area managers. So I'll wait for couple of days, if there isn't any improvement, I'll have to shift to any other service provider. 4/n

  • Naren_K_C Naren K C (@Naren_K_C) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Oct 7 same issue - kept restarting my router & after 4 hours only when I called the technical person, he said that the Junction Box power was turned off by the other user. Am I paying for the Internet only to use on alternative days ?

  • aadhavkk Aadhav Kannadhasan (@aadhavkk) reported from Chennai, State of Tamil Nādu

    @ACTFibernet One of the worst servers with heavy pricing ! Been registering complaints for a the last 1 month about the connectivity issues and no internet problems.. it has not been resolved ! Paid for 6 months and i’am stuck now ! #ActFiberNet be like 🤯

  • KRIHANSH MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Hello, I am yet to receive any cal or updates regarding the issue. I am experiencing one of the worst customer care experience from a broadband network. 🙄

  • piyush32756354 piyush (@piyush32756354) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet what the hell is your customer care service man. Been awaiting for long time but unable to connect ..without our concern how can you take make auto payment ? Hell on your service . Better call us back or face a legal heat ? This is 2nd time happe

  • sricinu CinuMarkets (@sricinu) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet can you please check my service request where Netflix charges are levied while I have disconnected from Aug 15

  • M_HaroonRasheed HaroonRasheed (@M_HaroonRasheed) reported from Chennai, State of Tamil Nādu

    @DineshK336699 @ACTFibernet Worst experience with ACT man.. 😌😌 #ACTFibernet #looting thaan 🤔

  • KRIHANSH MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I have made multiple escalations or complaints via all contacts. Still no response, are you ppl even bothered about the customers ? Payment received correctly and it’s been 7 days no proper response for the new setup. Worst ever customer service experience.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • sparshprajapati Sparsh Prajapati (@sparshprajapati) reported

    @ACTFibernet such a bad service from you guys. Worst customer care I have seen. We have been calling you guys for the last 5 days for shifting our connection but you guys are not responding. Instead you guys charged us extra when we have already paid the amount and disconnected.

  • abhiven92 Abhishek (@abhiven92) reported

    @ACTFibernet Without my knowledge the ticket has also been closed- SR10166786399534. I have responded that the issue has not been closed to the number but it says no ticket is available.

  • abhiven92 Abhishek (@abhiven92) reported

    @ACTFibernet Our internet connection is not working since morning and now your person says another 24 hours. We are WFH and now everything is stalled. It’s been a recurring issue, you fix it only temporarily. Need a permanent solution

  • Utkarsh252291 Utkarsh Dubey (@Utkarsh252291) reported

    @ACTFibernet please arrange a call back very bad customer service this is pathetic @BalaMalladi

  • sumanth_0193 Sumanth (@sumanth_0193) reported

    Hello @ACTFibernet any plans of expanding the service. Been a year listening to same statement the server box is full waiting for approvals Any plans of approval or atleast refund my money @ACTFibernet Account No: 101450262057

  • shaan_tanu Shantanu Chatterjee (@shaan_tanu) reported

    @ACTFibernet Horrible first experience interfacing with your customer care. No issues get resolved! Major account related issue not attended to!! What’s going on?

  • PuttallaT Puttalla Tulasi (@PuttallaT) reported

    @ACTFibernet @ACTFibernetHYD I have one VAS concern, while doing activation its shows that VAS will be add on next month bill but bill is generated its worest service guys better close your act immediately shameless policy ...I need callback immediately

  • siddanth507 Siddanth Reddy (@siddanth507) reported

    @ACTFibernet To whomever it may concern, 1) I've faced internet issue on 28th Dec 2022 and i raised a ticket at 9:30pm and it was resolved after 9 hours at 6:40pm. I had to take a full day leave as i couldn't work even for 5 mins bcoz of weak mobile network in my area.

  • sparshprajapati Sparsh Prajapati (@sparshprajapati) reported

    @ACTFibernet You people are looting.@reliancejio @airtelindia you guys should have better connectivity in my area. I am living in Bangalore and your guy says that we cannot provide you service.

  • shashank736 Shashank Shekhar (@shashank736) reported

    @ACTFibernet Whenever I am raising a complain for internet issue, you are taking 24-36 hours to resolve. I cannot bear such big down time. Please help in resolving this in next hours.