ACT Outage in Saidapet, Chennai, State of Tamil Nādu

@ACTFibernet Double standards by team @ACTFibernet I am yet to receive an update from your team on the complaint raised by me

Hi! No response here as well. Poor support @ACTFibernet

@ACTFibernet Hi Team. Very unhappy with your service. Been over 4 months chasing your team for the refund of my deposit given for WiFi router which your team already has taken but never sent my money to my bank. I am clueless as to whom to reachout to!

New customer for @ACTFibernet unprofessional my new router request not been solved 22nd I paid amount made a ticket customer care representative said maximum 7 days it not installed yet no response from sales team, technical team, nodal office.Worst experience we're should I ask

@sjc_7391 @HathwayBrdband Yes pls don't go for them .. choose @ACTFibernet or @Airtel_Presence .. service is extremely bad in @HathwayBrdband

I used @ACTFibernet and @Airtel_Presence and even @BSNLCorporate but @HathwayBrdband has one of "the" worst response time compared to all others ..@reliancegroup @reliancejio will correct these concerns

@ACTFibernet The Worst customer care. If they can't answer properly, they disconnected our call. Happened three times today. Time to move on!

Worst service by @ACTFibernet in Virugambakkam area! interference cont. For past two weeks! #ACTFibernet

@ACTFibernet Will there be any action against my complaint of not having the internet for last 37 days and request on the waiver of my bill which has been paid already. @DoT_India @TRAI

@ACTFibernet Unable to reach your customer service, continuously busy. My ACT fibernet is down. THOMAS SHAJI MATHEWS MOBILE 9600167897

@ACTFibernet Hi my ACT Fibernet Ticket no:SR1036359399322 has been registered on 14/May for relocation of my ACT 2 my new address. Still I didn't get a proper response from your side & I have never faced this kind of service from ACT.kindly work on my issue ASAP City:Chennai,TN

I donno why @ACTFibernet is becoming so worst these days. No customer support, bad signals, no proper maintenance. Worst experience with act. Can anybody please suggest good internet service provider in Valasaravakkam Chennai

@ACTFibernet @ChennaiIPL Csk can only be tamed by ACTU You can always trust ACTu. If CSK misses a SIXU ACTu doesn't miss to give 100MBPS Speedu. @msdhoni never misses to finish off in style #EngaHomeEngaAdvantage User ID :- 103015992334

@ACTFibernet Bad services levels I have raised a complaint and no one is bothered to call back as well. #SR 1034870769842

@ACTFibernet again the internet is down for 12 hours now ... Happening again in a span of less than two weeks. Pathetic.

@ACTFibernet Wrong billing issue for this month. Unable to reach your support team. Pl resolve. Krishnan 98407 95853

@ACTFibernet my internet is not working since morning and your helpline numbers are dead. Also your app refuses to register s complain !! What kind of a ridiculous customer service is this !!! Please contact me ASAP

@ACTFibernetHYD @ACTFibernet What is the use of taging if you guys don't even bother to reply back or even check what is the problem. Pathetic service.

@ACTFibernet I am not interested to use the internet with 14Mbps speed after paying so much money. Thank you so much. After paying 8k for the internet we have never used with the proper speed every month we have to call to customer care for speed issue and finally after these many tries(1/3)

@ACTFibernet Off the 2 connections I have, problem solved with 1 connection. The other one is still pending

@ACTFibernet if you want to retain customer pls have competitive offers .. instead of changing TAT and process of cancellation. Pls help in cancel by service asap. Thanks

@ACTFibernet internet is down from today location near saligramam

@ACTFibernet One month since new connection and 5th time ACT fiber net is down. Had very high hopes about ACT services which is dwindling. Why is it happening and will the authorities take action for frequent disruptions. So many promises were made when connection was given.

@ACTFibernet As I said , the issue is not fixed but the ticket is closed . I have started my enquiry for Airtel. Next week planning to shift. Told the technician to fix by today or tomorrow . Monday will accept the connection from @airtel if things are same in Monday from @ACTFibernet

@ACTFibernet don’t have Internet for 2days now. Worst Ccare with false promises. Moving to Hathaway along with 20 other ACT customers in my area. Good bye shit!

Ticket no:SR1031635477782 .. no resolution still.. pls start processing the refund for the days there is no service .. @ACTFibernet will not pay if u don't give service

No connection since yesterday night and your app is down too .. not able to raise complaint as well @ACTFibernet pls resolve

@Ahmedshabbir20 @ACTFibernet Horrible customer service ..

@ACTFibernet Shared in DM it’s still not working can someone act quick pls

@ACTFibernet Hi team. Awaiting for the activation of my account since 4 hours. I hope this wasn’t the type of gesture you wanted your new customer to face!

@ACTFibernet is screwing up royally for the past 2 days and no customer support as well because of their application upgrade. DOLTS

@ACTFibernet Shared the details and msg in DM expecting a quick reply and swift resolution as recently this bill had forced my family to upgrade to 1000gb plan which I don’t think makes any sense

@ACTFibernet I ve registered first compliment oct16 and it has cosled without solution. 2nd compliment Oct 25 - SR103695806997 but still not yet resolved and no response from cc service. Please do the needful action at the earliest. #actfibernet #CustomerService

Act is the worst connection i have ever seen. I complained a problem and they didn't mind about it for more than ten days. Later after shouting at them it got rectified. And now again the network issues. If a complain they handoverr a bill with extra charges.pathetic @ACTFibernet

@ACTFibernet @ACTFibernet hello act fibernet, Paid RS.5849 (6±2) months subscription.Raised a ticket 'internet is not working' not received any call from act and without resolving the issue, the closed the ticket. #DNTACTFibernet

@ACTFibernet Service is really poor. My connection is down for more than 36 hours. No action was taken yet. I am chasing them like anything but issue still persist. I had very bad experience in the past and it continues to be. No improvement in the service at all.

Hey @ACTFibernet please send a guy to dig a hole so I could bury my router and your connection in that hole. There doesn't seem to be a valid reason for having the connection that doesn't work.

Very worst service from @ACTFibernet

Dear Sir/madam,                I  Booked a new connection in a name of  Prashanth  on 8/10/2018, But Installation not be completed ,so kindly arrange the insatllation team for below customer asap  Name  : Prashanth Reg no: 7299183507 @ACTFibernet

@ACTFibernet my internet s down for 5 days ! I registered complaint already but still they didn't do anything. You guys if we didn't pay bill soon suspending our ac but now will you reduce d bill amount ?

@ACTFibernet any update on this? It's not working throughout since last evening.

@ACTFibernet is there any outage in #Velachery?

@ACTFibernet Thanks, Almost for a week i dint have internet still people are figuring out what to do about it. Customer service at world class.. Please shut the shop and do something else

@ACTFibernet Two days continues follow up..still technical issue..no solution from your network..!! #jio I am waiting to change my network to #jio

@ACTFibernet successfully without internet for 5 days and this ACT tech support or the Nodal office Mr Arul doesn't know when it can fix the issue. Its high time ACT shut and leave the business #ACTfibernet @suhelseth

@ACTFibernet successfully without internet for the 3rd day in Chennai mogapair none of ACT team knows the exact date on which this issue will be fixed

@ACTFibernet Was stuck with ACT for almost two years, wasted so much money and time resolving issues. My new connection is heavenly and seamless, so much better in every way... Totally reliable unlike the previous one!

What's new but never changes? My @ACTFibernet connection being down again twice in a week. Pretty sure this weekend is screwed as well

@ACTFibernet your customer care line is pathetic. I am made to wait for 15 minutes and then it suddenly gets disconnected.

@bunny55kiran @ACTFibernet @SonyLIV Absolutely. Companies like Tatasky charge you on prorata basis when there is service issue. They don’t charge for the period of non use but in ACT no provision or may be if it’s available never extended to me.

Standard reply is that issue is with the connection box but the neighbours connected to same box are getting internet. @ACTFibernet .

@ACTFibernet @SonyLIV you dont bother ur custoners now. once jio step in, then u will run behind customers. then u will know value of customer based business. no one is giving good review about ur service. just think how u will survive if u continue like this.

@saggirex @ACTFibernet @SonyLIV really pathetic... just worst. Act is not bothering about customers. once jio step in then they will run behind customers. and they will know value of customers

@ACTFibernet net is down since last days and I am not getting any update. Complaint no is sr1011658255684. Can you please check on this ASAP.

@ACTFibernet worst service ... App is also not user friendly. there is no option to send feedback about service problem. for any business service should be top priority. but u r neglecting.

@ACTFibernet No. There isn't any issue. I want to discontinue your services and I don't see that option on your application.

@ACTFibernet SR10217731987502 has been registrd for ACT acc 102015792314. No internet.Such disruptns are very often now. You hv lost all ur credibility sir. Shitty internt service. M eagrly waiting for JIO broadbnd to launch nd i ll throw this garbage ACT connectn down the drains

@ACTFibernet I have very clearly mentioned in my previous tweet sent today morning that no solution have been provided, neither there are any update from you, I don’t understand why you guys are sending the same repeated messages again and again without solving the issue