ACT Outage Report in Saidapet, Chennai, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saidapet, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saidapet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at ACT
ACT is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map Near Saidapet, Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Saidapet, State of Tamil Nādu
Latest outage, problems and issue reports in Saidapet and nearby locations:
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C.Rajashekaran’s Official Account
(@irajashekaran) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet The listed toll free number is not working 1800 1022 836... Please fix that first before you can start fixing customer issues..#ACT #Chennai #Broadband
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Movie,Game,Travel, Foodie 🤤😋😍💥
(@BharatB54887368) reported
from
Chennai, State of Tamil Nādu
@Sathya_Grssn In Airtel Also Same Problem So Just I Moved To @ACTFibernet Speed is 10mbs/S in Mobile And in systems 60mbs/s
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Raghav1897
(@raghav1897) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet It's been more than 1 hour and there has been no response from ACT.Despite living in Chennai we are facing this issue. Done with ur pathetic service from nxt month
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Vijay Karthik
(@icemangoiya) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.
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Marimuthu.K
(@Marimuthu2201) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet : Dear Team , is act network down . I can’t reach customer care and the WhatsApp chat not working , my internet is not working please check asap
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet worst customer service
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Raghav1897
(@raghav1897) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Facing internet connectivity issue for nearly 30 min. Complaint registered and no action taken yet. How long we need to suffer for incompetence from your side.
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Raghav1897
(@raghav1897) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet When mistake are from ur side u guys do not tend to respond. Is this what you charge us monthly for ur service. very pathetic I'm completely done with ur service
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siju mathew
(@SijuMath) reported
from
Saidapet, State of Tamil Nādu
Two days No internet! Customer support hangup on calls, application dosent work on other datas! Totally makes me worried. Who can resolve this? #ACTFibernet #ACTFibernetchennai #ACTFibernet india
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service
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Rahul Srinivasan
(@rahul_s_vasan) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful
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Mr. D. Vijay Bhaskar
(@vb_vijaybaskar) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet one particular website is not working I Have sent the link through DM. Urgent pls attend it ASAP
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Mr. D. Vijay Bhaskar
(@vb_vijaybaskar) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet My internet is not working from morning. Details sent through DM
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Ganapathi
(@ganapathi52) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I see a sharp decline in your service? Are you closing down?
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I can understand the rainy situation but you need to try to give the uninterrupted service. From evening I am facing buffering issue. Please look on it.
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veda
(@veda95037296) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet 11110453 is not working
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Rahul Kannan K
(@RahulKannan_K) reported
from
Chennai, State of Tamil Nādu
Many thanks to @ACTFibernet for providing free WiFi facility to all schools in Chennai Corporation Although the service is provided for free,so far the quality has not diminished in the slightest Even if the connection is repaired, it will be repaired immediately🙏 @ActfiberC
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet very worst network. Poor speed. Opted for 200mbps barely getting 100.. customer service is like hell..
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C.Rajashekaran’s Official Account
(@irajashekaran) reported
from
Saidapet, State of Tamil Nādu
In Chennai,Annanagar @ACTFibernet service is not working for last 3days ,7th Main AnnaNagar.Ch-40. No response & No service engineer visited our inspite of Continuous request & Calls to all available numbers & Customer Care.Till this Moment no internet connectivity & we r Losing!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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GullyBaba Publishing House Pvt. Ltd.
(@gphbook) reported
@ACTFibernet Worst experience ever. Paid advance for broadband + static IP 14+ days ago. Still waiting! Field Executive don’t respond, Customer support puts me on hold for 30+ mins, then cuts the call.. Is this how you treat customers? Horrible service, damaging your own brand
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Raghu Prodduturi
(@raghupro) reported
@ACTFibernet team, internet is down since 2 days now. No updated either on ticket raised or on twitter or on IVR call. How can I get a resolution and get the network to work? Ticket ID: SR10177421414584
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Mish
(@Mishkaath14) reported
Hi @ACTFibernet, I’ve been raising complaints since last week for a power backup issue. I work from home and need this resolved urgently, but tickets keep getting closed without a solution. Please take this seriously and fix it. #CustomerSupport
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Raghu Prodduturi
(@raghupro) reported
@ACTFibernet team it's been more than 24 hours since the ticket has been raised for no internet issue. Absolutely 0 updates received so far. Not feasible to work with such service when folks are working from home.
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VikramAditya
(@RebelNandhan) reported
Hi @ACTFibernet, It's been 3 days and no update on the issue Ticket Num: SR10177419100207. I have paid security deposit and no update on the Digital TV Box until now. What kind of pathetic service is this. The ticket always shows waiting for ETR and no real resolution happens.
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Mithran
(@mithran777) reported
@ACTFibernet which is exactly what I am going to do, and ACT, you better not put me in a hustle when I get to cancelling my account, you guys are worthless when it comes to even understanding what priority means, the entire internet line is down and you say you'll take a day to fix it.
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Mithran
(@mithran777) reported
@ACTFibernet how can you guys not resolve internet outages for close to 24 hours man, and this is an outage not an issue with speed or anything - in a world where everyone depends on the internet for their work and entertainment shouldn't your SLAs & issue resolution be fast?
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harish babu mynam
(@Harishbabu91) reported
@ACTFibernet we are facing Wi-Fi connection issues from the last 5 days in the puppalaguda area in hyderbad but still no one is responding to calls and even the technicians also not picking the calls. when it will be resolved. Please look into this @ACTFibernet @ACTFibernetHYD
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SHAIKH FAKHRUDDIN AHMED
(@SHAIKHFAKHRUD10) reported
@ACTFibernet No benefit to only open tickets again and again, after sometime closed the ticket without resolving the connection issue😪😪😪😪😪
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md_safwan
(@mohd_safwan22) reported
@ACTFibernet @ACTFibernet you’ve had a full month to fix this. Ticket SR10176981152514 | No service since Sep 5 | Today: Oct 5. Enough excuses. Either restore service or issue a full refund within 24 hours. Stop hiding behind “on-ground challenges” and take responsibility. #ACTFibernet