ACT Outage Report in Saidapet, Chennai, State of Tamil Nādu
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saidapet, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saidapet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (65%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
E-mail (3%)
-
TV (1%)
-
Phone (%)
Live Outage Map Near Saidapet, Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Saidapet, State of Tamil Nādu
Latest outage, problems and issue reports in Saidapet and nearby locations:
-
Deepak Srinivasan
(@deepak_seenu) reported
from
Chennai, State of Tamil Nādu
This is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!
-
Santhanam
(@santhanam_offl) reported
from
Sholinganallur, State of Tamil Nādu
@iSattish @HathwayBrdband Customer service is poor @ACTFibernet is good👌👍
-
Aditya Narayan ❁
(@CRAdityaNarayan) reported
from
Chennai, State of Tamil Nādu
@ursprattlingly @narayananh @ACTFibernet Typical behaviour of these South Indian service personnel. Don't want to be proven wrong. Huge egos. Even Airtel people are like that.
-
Sainath S.R
(@sainathsr95) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet pathetic Support, always get,' your call position in queue is more than 30 ' 😡
-
piyush
(@piyush32756354) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet what the hell is your customer care service man. Been awaiting for long time but unable to connect ..without our concern how can you take make auto payment ? Hell on your service . Better call us back or face a legal heat ? This is 2nd time happe
-
MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID
-
MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Hello, I am yet to receive any cal or updates regarding the issue. I am experiencing one of the worst customer care experience from a broadband network. 🙄
-
MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I paid full amount for the new connection on 21/08/2020. From then I spoke with 3 different engineers and 1 sales person who coordinated for the payment, No proper response from any of them. 7338745620 sales person ph num. worst customer service.
-
Viji Iyer
(@viji_1985) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet poo service. When I raise complaint that network is slow they execute who called me is telling me it will be like that when we stay away from router. Is the expectation that we sit in the router and use all the time?
-
Aditya Narayan ❁
(@CRAdityaNarayan) reported
from
Chennai, State of Tamil Nādu
@narayananh @ursprattlingly @ACTFibernet They are a different breed altogether. Internet is good. Service is third rate and dishonest. Call for more details.
-
Deepak Srinivasan
(@deepak_seenu) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Really ACT, a customer needs to wait for 10 days to get approval from your team to service engineer to replace the Battery of your Junction box?Even the service engineer Asking time for 2 days to replace it everytime when i raised the ticket ,but never replaced,cont.
-
Aditya Narayan ❁
(@CRAdityaNarayan) reported
from
Chennai, State of Tamil Nādu
@narayananh @ACTFibernet Yeah that's why I dumped them. That's because the server box battery is weak. Good luck asking them to change that! I left after one such problem where the neighbour didn't want the box in their house & internet got cut for 17 days straight! Airtel or Jio is better off!
-
veda
(@veda95037296) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my act is not working and your complaint number is also not working
-
MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have made multiple escalations or complaints via all contacts. Still no response, are you ppl even bothered about the customers ? Payment received correctly and it’s been 7 days no proper response for the new setup. Worst ever customer service experience.
-
Bharat Agarwal
(@Bharatkandoi92) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.
-
CinuMarkets
(@sricinu) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet can you please check my service request where Netflix charges are levied while I have disconnected from Aug 15
-
Santhanam
(@santhanam_offl) reported
from
Sholinganallur, State of Tamil Nādu
@pk_views @HathwayBrdband @ACTFibernet best in customer service🔥🔥
-
Sriganesh Raman
(@sriganeshr) reported
from
Chennai, State of Tamil Nādu
@varunkrish Is @Airtel_Presence good? I've @ACTFibernet. Speed is good but every five minutes the connection disconnects for free seconds or minutes and then comes back. While Netflix and all ok, the problem comes when doing video conferencing
-
HaroonRasheed
(@M_HaroonRasheed) reported
from
Chennai, State of Tamil Nādu
@DineshK336699 @ACTFibernet Worst experience with ACT man.. 😌😌 #ACTFibernet #looting thaan 🤔
-
Bharat Agarwal
(@Bharatkandoi92) reported
from
Chennai, State of Tamil Nādu
@JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
yasoyork
(@yaswanthsaiteja) reported
Very Very Worst Experience from @ACTFibernet. We have placed a request for relocating Wifi to one floor top of our Apartment. It has been one week and there is no service. We called the customer care many times, there is no response. Tweet continues..
-
Pushpak Roy
(@roypushpak) reported
@ACTFibernet Two days and still waiting for a resolution. And the persistent habit of closing tickets without any update continues. SR10252048929502 this time! #Pathetic #CustomerExperience
-
yasoyork
(@yaswanthsaiteja) reported
Every time Customer care people said it will be done in that day,But no service is done. @ACTFibernet is taking customers for granted as they got some many connections during this pandemic.This is not what is expected.please look into this and treat customers well.
-
Mohammed Waseem
(@Waseeemeee) reported
@geekyranjit @ACTFibernet @ACTFibernetHYD Also the management does not care about their customers. When I called the customer service one of the guys said we have so much work to complete, you can wait or chose some other ISP's. I was using Act fiber net from a decade, and this behaviour had me switch to another ISP.
-
Sivaprakash Solaei J
(@sivaprakashsj) reported
@ACTFibernet has worst customer service in #madurai from day 0, daily interruptions and uninformed slowdowns. Currently one of my friend got his internet disconnected. Tried several times for support but no use. Came to the decision for cut down.
-
DR.GVS Subrahmanyam MD
(@subrahm71828663) reported
@ACTFibernet you are not attending to my complaint regarding the bill amount. You need to make a reduction of 600 Rs ( 100 Rs / month) in my half yearly bill. Pl do needful.
-
Shafi Rahman
(@Shaf_Rah_Sidd) reported
@nisar_naveen @ACTFibernet Same here, I think ACT is not reliable ISP. No empathy towards customer concern at all. SR10252095671102 PS: Screenshot, concern is same only numbers... Are different. And support is super poor 😤😤😤
-
Mirza Baig
(@Baig2K19) reported
@ACTFibernet Again same issue ! Why is this error keep popping up ? what is the issue ? and why cant it be solved permanently ? Please let me know what is the "TEMPORARY" solution your technicians perform when they come here so i can do it myself.. Your technicians are too busy to respond.
-
Bharat Sahas
(@SahasBharat) reported
@ACTFibernet @SandyMohanG @Yajaman_Sunil This is the 5th Time. I’m Again experiencing the issue. Why is this happening again and again? Isn’t there any permanent resolution for this?
-
Naveen Sodem
(@nisar_naveen) reported
@Shaf_Rah_Sidd @ACTFibernet They repaired mine. Took a few hours more than 24 , but still ... it’s back. I hope they fix your problem at the earliest.