ACT Outage Report in Saidapet, Chennai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saidapet, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saidapet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Saidapet, Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Saidapet, State of Tamil Nādu
Latest outage, problems and issue reports in Saidapet and nearby locations:
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Santhanam
(@santhanam_offl) reported
from
Sholinganallur, State of Tamil Nādu
@pk_views @HathwayBrdband @ACTFibernet best in customer service🔥🔥
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Suddenly WiFi is not working. I have registered a compliant in the portal. Morning some of your team worked in our premises, after that it has stopped working. Please look on it immediately.
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have made multiple escalations or complaints via all contacts. Still no response, are you ppl even bothered about the customers ? Payment received correctly and it’s been 7 days no proper response for the new setup. Worst ever customer service experience.
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Bharat Agarwal
(@Bharatkandoi92) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.
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PRABU MS
(@fourtwoone) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I paid full amount for the new connection on 21/08/2020. From then I spoke with 3 different engineers and 1 sales person who coordinated for the payment, No proper response from any of them. 7338745620 sales person ph num. worst customer service.
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Peter Cherian
(@PeterCherian) reported
from
Sholinganallur, State of Tamil Nādu
@gischethans @ACTFibernet That is poor service
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Viji Iyer
(@viji_1985) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet poo service. When I raise complaint that network is slow they execute who called me is telling me it will be like that when we stay away from router. Is the expectation that we sit in the router and use all the time?
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Rangarajan
(@rangarajan1904) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I called the nodal officer and the problem was resolved, thank you :) ‘My bad, missed to update the status here! Apologies!
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
Without even providing solution @ACTFibernet team has closed my service request. I am following up with them to get a solution for poor connectivity. Till now no one is responding. Highly surprising!
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Santhanam
(@santhanam_offl) reported
from
Sholinganallur, State of Tamil Nādu
@iSattish @HathwayBrdband Customer service is poor @ACTFibernet is good👌👍
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Deepak Srinivasan
(@deepak_seenu) reported
from
Chennai, State of Tamil Nādu
This is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Hello, I am yet to receive any cal or updates regarding the issue. I am experiencing one of the worst customer care experience from a broadband network. 🙄
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saytu
(@paradarami) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet always prefer ACT 🌹 some people stuck to ONE+ mobile bcs genuine user from genuine service, same way i like ACT 🌹
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Deepak Srinivasan
(@deepak_seenu) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Really ACT, a customer needs to wait for 10 days to get approval from your team to service engineer to replace the Battery of your Junction box?Even the service engineer Asking time for 2 days to replace it everytime when i raised the ticket ,but never replaced,cont.
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Bharat Agarwal
(@Bharatkandoi92) reported
from
Chennai, State of Tamil Nādu
@JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP
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Vinoth Rathore
(@vinothrathore) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet your service is pathetic. Its been 4 days my broadband is not working. No response from you. Complaint no SR10541619184872
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GK (Gireesh Krish Nair)
(@Nairizms) reported
from
Saidapet, State of Tamil Nādu
thoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices
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veda
(@veda95037296) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my act is not working and your complaint number is also not working
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Somu Vadali
(@SomuVadali) reported
ACTFIBERNET is down for.more than 10 hours in parts of Indiranagar and they are shame less. The worst broadband service in India. #ACTFIBER #ACTFIBERNET
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Ritesh Ravindran
(@ritesh_ravindra) reported
@ACTFibernet Service got disconnected all of a sudden and the complaint raised request no. SR10263423752814 It's been continues follow up There is no response, I am thinking of disconnecting service
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Aasu Agarwal
(@aasu_agarwal) reported
@airtelindia Been Your BB Customer for 4years & now when i moved to a new society where we r struggling to get Airtel Fiber activated for more than 2months now whereas other competitors like @TataSky & @ACTFibernet r already up & running #StrugglingAirtelBB #DisappointedCustomer
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digvijayreddy
(@digvijayreddys) reported
@CoreenaSuares2 @sumitjha__ @ACTFibernet #ACT is it true 😱I have asked them to cancel my connection SR10163419562194 yesterday because of my internet was not working and there was no response from them. I have paid 6months advance on 24th oct 2021
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Devesh jain
(@deveshja) reported
@ACTFibernet we are facing a trouble with your service and we are unable to reach to Customer Service Team are into trading business in this case since morning we are calling call center plz help us #telecom
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Gokul jothi
(@IamPrinceGokul) reported
Hi @ACTFibernet My internet is getting down and not working in nights frequently for the past one week and i have created multiple tickets and this is still continuing and respective team is not working effectively to close the issue.
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Prince
(@PrinceSaurav007) reported
@ACTFibernet Blody ********.. I knew from starting that Act is a **** company but never knew that its worse than a ****..pathetic company and even the owner too..
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Archana Venkit
(@archanavenkit) reported
@ACTFibernet When a connection is moved to a new location, we pay extra to make sure that it is moved entirely. But now in my location, I don't have to option to avail power discount since the box wasn't moved. I have been charged extra and rude responses from billing team.
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sunitha
(@sunisubr) reported
@ACTFibernet I understand this to be an automatic std reply .Do note tat tis is a server related issue which implies tat there is more than 1 customer who is affected and as yet, tis is not prioritised. 3rd time disconnected in 2 weeks for tis issue!!Is tis the customer experience u want ?
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Asad Habib
(@asadhabib18) reported
@ACTFibernet Internet is not working. Can the concern team look into this issue on priority and fix it?