ACT Outage in Saidapet, Chennai, State of Tamil Nādu

@ACTFibernet Unable to reach your customer service, continuously busy. My ACT fibernet is down. THOMAS SHAJI MATHEWS MOBILE 9600167897

@ACTFibernet Hi my ACT Fibernet Ticket no:SR1036359399322 has been registered on 14/May for relocation of my ACT 2 my new address. Still I didn't get a proper response from your side & I have never faced this kind of service from ACT.kindly work on my issue ASAP City:Chennai,TN

I donno why @ACTFibernet is becoming so worst these days. No customer support, bad signals, no proper maintenance. Worst experience with act. Can anybody please suggest good internet service provider in Valasaravakkam Chennai

@ACTFibernet @ChennaiIPL Csk can only be tamed by ACTU You can always trust ACTu. If CSK misses a SIXU ACTu doesn't miss to give 100MBPS Speedu. @msdhoni never misses to finish off in style #EngaHomeEngaAdvantage User ID :- 103015992334

@ACTFibernet Bad services levels I have raised a complaint and no one is bothered to call back as well. #SR 1034870769842

@ACTFibernet again the internet is down for 12 hours now ... Happening again in a span of less than two weeks. Pathetic.

@ACTFibernet Wrong billing issue for this month. Unable to reach your support team. Pl resolve. Krishnan 98407 95853

@ACTFibernet my internet is not working since morning and your helpline numbers are dead. Also your app refuses to register s complain !! What kind of a ridiculous customer service is this !!! Please contact me ASAP

@ACTFibernetHYD @ACTFibernet What is the use of taging if you guys don't even bother to reply back or even check what is the problem. Pathetic service.

@ACTFibernet I am not interested to use the internet with 14Mbps speed after paying so much money. Thank you so much. After paying 8k for the internet we have never used with the proper speed every month we have to call to customer care for speed issue and finally after these many tries(1/3)

@ACTFibernet Off the 2 connections I have, problem solved with 1 connection. The other one is still pending

@ACTFibernet if you want to retain customer pls have competitive offers .. instead of changing TAT and process of cancellation. Pls help in cancel by service asap. Thanks

@ACTFibernet internet is down from today location near saligramam

@ACTFibernet One month since new connection and 5th time ACT fiber net is down. Had very high hopes about ACT services which is dwindling. Why is it happening and will the authorities take action for frequent disruptions. So many promises were made when connection was given.

@ACTFibernet As I said , the issue is not fixed but the ticket is closed . I have started my enquiry for Airtel. Next week planning to shift. Told the technician to fix by today or tomorrow . Monday will accept the connection from @airtel if things are same in Monday from @ACTFibernet

@ACTFibernet don’t have Internet for 2days now. Worst Ccare with false promises. Moving to Hathaway along with 20 other ACT customers in my area. Good bye shit!

Ticket no:SR1031635477782 .. no resolution still.. pls start processing the refund for the days there is no service .. @ACTFibernet will not pay if u don't give service

No connection since yesterday night and your app is down too .. not able to raise complaint as well @ACTFibernet pls resolve

@Ahmedshabbir20 @ACTFibernet Horrible customer service ..

@ACTFibernet Shared in DM it’s still not working can someone act quick pls

@ACTFibernet Hi team. Awaiting for the activation of my account since 4 hours. I hope this wasn’t the type of gesture you wanted your new customer to face!

@ACTFibernet is screwing up royally for the past 2 days and no customer support as well because of their application upgrade. DOLTS

@ACTFibernet Shared the details and msg in DM expecting a quick reply and swift resolution as recently this bill had forced my family to upgrade to 1000gb plan which I don’t think makes any sense

@ACTFibernet I ve registered first compliment oct16 and it has cosled without solution. 2nd compliment Oct 25 - SR103695806997 but still not yet resolved and no response from cc service. Please do the needful action at the earliest. #actfibernet #CustomerService

Act is the worst connection i have ever seen. I complained a problem and they didn't mind about it for more than ten days. Later after shouting at them it got rectified. And now again the network issues. If a complain they handoverr a bill with extra charges.pathetic @ACTFibernet

@ACTFibernet @ACTFibernet hello act fibernet, Paid RS.5849 (6±2) months subscription.Raised a ticket 'internet is not working' not received any call from act and without resolving the issue, the closed the ticket. #DNTACTFibernet

@ACTFibernet Service is really poor. My connection is down for more than 36 hours. No action was taken yet. I am chasing them like anything but issue still persist. I had very bad experience in the past and it continues to be. No improvement in the service at all.

Hey @ACTFibernet please send a guy to dig a hole so I could bury my router and your connection in that hole. There doesn't seem to be a valid reason for having the connection that doesn't work.

Very worst service from @ACTFibernet

Dear Sir/madam,                I  Booked a new connection in a name of  Prashanth  on 8/10/2018, But Installation not be completed ,so kindly arrange the insatllation team for below customer asap  Name  : Prashanth Reg no: 7299183507 @ACTFibernet

@ACTFibernet my internet s down for 5 days ! I registered complaint already but still they didn't do anything. You guys if we didn't pay bill soon suspending our ac but now will you reduce d bill amount ?

@ACTFibernet any update on this? It's not working throughout since last evening.

@ACTFibernet is there any outage in #Velachery?

@ACTFibernet Thanks, Almost for a week i dint have internet still people are figuring out what to do about it. Customer service at world class.. Please shut the shop and do something else

@ACTFibernet Two days continues follow up..still technical issue..no solution from your network..!! #jio I am waiting to change my network to #jio

@ACTFibernet successfully without internet for 5 days and this ACT tech support or the Nodal office Mr Arul doesn't know when it can fix the issue. Its high time ACT shut and leave the business #ACTfibernet @suhelseth

@ACTFibernet successfully without internet for the 3rd day in Chennai mogapair none of ACT team knows the exact date on which this issue will be fixed

@ACTFibernet Was stuck with ACT for almost two years, wasted so much money and time resolving issues. My new connection is heavenly and seamless, so much better in every way... Totally reliable unlike the previous one!

What's new but never changes? My @ACTFibernet connection being down again twice in a week. Pretty sure this weekend is screwed as well

@ACTFibernet Very sorry to say. I did not get any call or resolution. Its been 1 month. Fed up of your fake promise. #ripAct #actcustomerservicesucks #act #actindia

@ACTFibernet worst service I have seen in my life. No response from customer care ticket raised 3 days ago. Registered phone- +91 97005 21814, name - sathish. I issue not resolved today please refund my subscription amount of 6 months. Every week I can’t able to raise tickets.

@ACTFibernet @ACTFibernetHYD #ACTfibernet #worst @ACTBroadbandIn #ACTFibernet #horribleservice its been 10th day, provide me the service or disconnect and refund the amount.

@ACTFibernet #noresponse #poorservice #teamactbroadband either you guys provide me service or disconnect the service and refund the amount.

Dear @ACTFibernet I submitted a ticket regarding an internet problem. To my surprise it was closed shortly thereafter without any agent contacting me or fixing the problem. Further your customer care executive hung up on me when I tried to explain the problem. Please help

@ACTFibernet It’s not resolved. I raised complaint agin yesterday night . At last I decided to leave ACT . I placed request to disconnect my connection and refund the amount which I have paid

So, @ACTFibernet team calls up and tells me that they cannot do anything for a bad experience....disgusted with their attitude. #fail

@ACTFibernet Worst Service

@ACTFibernet Dont choose this bloody act fiber they cheat you. They don’t good service too.

@ACTFibernet what bloody f......kng service you have. I have been trying you to contact from 10 days but no answer. You sales executive has taken money for new connection till now he dint turn back.