ACT Outage in Saidapet, Chennai, State of Tamil Nādu

Unable to reach customer care @ACTFibernet . Utterly disappointed with this poor service...

@ACTFibernet Stream TV 4K booted up and I was setting up. It rebooted on its own saying an Android update is installing. Now it just displays the ACT logo and then falls into a reboot loop. Customer service is not picking up. No reset switch to be found.

@ACTFibernet my Internet not working for past 3 days. Complaint raised already. Acc no 103687954159. Please solve this immediately.

@ACTFibernet Not working again. Battery backup is not there.

@ACTFibernet cheaters.. never buy thiz!!!

@ACTFibernet provides one of the worst services to their customers, it's been 12 hrs since I had raised my complaint for internet connection failure still i have not recieve any calls regarding that. This is one of the worst services ever had.

@dinakaran @ACTFibernet For me there's no internet service, now approaching 72 hours! I thought some new entrant has poached all ACT staff!

Now marking 60 hours without @ACTFibernet service, and no word from them on what the problem is!

@ACTFibernet I have replied to you, internet down even 24 hours later.

@DoT_India @reliancejio @JioFanClub @ACTFibernet thanks @reliancejio #JioFiber #JioGigafiber it's been three months and my complaint is not resolved. Made decision to quit @reliancejio moved back to @ACTFibernet unhappy customer experience would really bring you down bye

@ACTFibernet This is very bad, I still don't have a resolution for the outage...I will wait a couple of days and move on to another service provider. The general feedback on your service is poor, wonder if you have given up due to competition from @JioCare #JioGigaFiber

Hello @ACTFibernet here is my account number : 103106735265,I paid for your STREAM TV 4K on 16th of August,Till now I didn’t receive the product.I called your so called customer care more than 10times and i got a response saying wait for another two days. Pathetic service

@HathwayBrdband Lol, I am not your customer...I am sure you cannot fix my connectivity issues with my @ACTFibernet

@ACTFibernet A quick reply will really make customer happy. #Fail

@ACTFibernet I'm facing frequent connectivity outages here at Chennai. Your customer care doesn't respond. No concrete solution. You have three hours to resolve this before I decide to switch to a different provider.

@ACTFibernet Double standards by team @ACTFibernet I am yet to receive an update from your team on the complaint raised by me

Hi! No response here as well. Poor support @ACTFibernet

@ACTFibernet Hi Team. Very unhappy with your service. Been over 4 months chasing your team for the refund of my deposit given for WiFi router which your team already has taken but never sent my money to my bank. I am clueless as to whom to reachout to!

New customer for @ACTFibernet unprofessional my new router request not been solved 22nd I paid amount made a ticket customer care representative said maximum 7 days it not installed yet no response from sales team, technical team, nodal office.Worst experience we're should I ask

@sjc_7391 @HathwayBrdband Yes pls don't go for them .. choose @ACTFibernet or @Airtel_Presence .. service is extremely bad in @HathwayBrdband

I used @ACTFibernet and @Airtel_Presence and even @BSNLCorporate but @HathwayBrdband has one of "the" worst response time compared to all others ..@reliancegroup @reliancejio will correct these concerns

@ACTFibernet The Worst customer care. If they can't answer properly, they disconnected our call. Happened three times today. Time to move on!

Worst service by @ACTFibernet in Virugambakkam area! interference cont. For past two weeks! #ACTFibernet

@ACTFibernet Will there be any action against my complaint of not having the internet for last 37 days and request on the waiver of my bill which has been paid already. @DoT_India @TRAI

@ACTFibernet Unable to reach your customer service, continuously busy. My ACT fibernet is down. THOMAS SHAJI MATHEWS MOBILE 9600167897

@ACTFibernet Hi my ACT Fibernet Ticket no:SR1036359399322 has been registered on 14/May for relocation of my ACT 2 my new address. Still I didn't get a proper response from your side & I have never faced this kind of service from ACT.kindly work on my issue ASAP City:Chennai,TN

I donno why @ACTFibernet is becoming so worst these days. No customer support, bad signals, no proper maintenance. Worst experience with act. Can anybody please suggest good internet service provider in Valasaravakkam Chennai

@ACTFibernet @ChennaiIPL Csk can only be tamed by ACTU You can always trust ACTu. If CSK misses a SIXU ACTu doesn't miss to give 100MBPS Speedu. @msdhoni never misses to finish off in style #EngaHomeEngaAdvantage User ID :- 103015992334

@ACTFibernet Bad services levels I have raised a complaint and no one is bothered to call back as well. #SR 1034870769842

@ACTFibernet again the internet is down for 12 hours now ... Happening again in a span of less than two weeks. Pathetic.

@ACTFibernet Wrong billing issue for this month. Unable to reach your support team. Pl resolve. Krishnan 98407 95853

@ACTFibernet my internet is not working since morning and your helpline numbers are dead. Also your app refuses to register s complain !! What kind of a ridiculous customer service is this !!! Please contact me ASAP

@ACTFibernetHYD @ACTFibernet What is the use of taging if you guys don't even bother to reply back or even check what is the problem. Pathetic service.

@ACTFibernet I am not interested to use the internet with 14Mbps speed after paying so much money. Thank you so much. After paying 8k for the internet we have never used with the proper speed every month we have to call to customer care for speed issue and finally after these many tries(1/3)

@ACTFibernet Off the 2 connections I have, problem solved with 1 connection. The other one is still pending

@ACTFibernet if you want to retain customer pls have competitive offers .. instead of changing TAT and process of cancellation. Pls help in cancel by service asap. Thanks

@ACTFibernet internet is down from today location near saligramam

@ACTFibernet One month since new connection and 5th time ACT fiber net is down. Had very high hopes about ACT services which is dwindling. Why is it happening and will the authorities take action for frequent disruptions. So many promises were made when connection was given.

@ACTFibernet As I said , the issue is not fixed but the ticket is closed . I have started my enquiry for Airtel. Next week planning to shift. Told the technician to fix by today or tomorrow . Monday will accept the connection from @airtel if things are same in Monday from @ACTFibernet

@ACTFibernet don’t have Internet for 2days now. Worst Ccare with false promises. Moving to Hathaway along with 20 other ACT customers in my area. Good bye shit!

Ticket no:SR1031635477782 .. no resolution still.. pls start processing the refund for the days there is no service .. @ACTFibernet will not pay if u don't give service

No connection since yesterday night and your app is down too .. not able to raise complaint as well @ACTFibernet pls resolve

@Ahmedshabbir20 @ACTFibernet Horrible customer service ..

@ACTFibernet Shared in DM it’s still not working can someone act quick pls

@ACTFibernet Hi team. Awaiting for the activation of my account since 4 hours. I hope this wasn’t the type of gesture you wanted your new customer to face!

@ACTFibernet is screwing up royally for the past 2 days and no customer support as well because of their application upgrade. DOLTS

@ACTFibernet Shared the details and msg in DM expecting a quick reply and swift resolution as recently this bill had forced my family to upgrade to 1000gb plan which I don’t think makes any sense

@ACTFibernet I ve registered first compliment oct16 and it has cosled without solution. 2nd compliment Oct 25 - SR103695806997 but still not yet resolved and no response from cc service. Please do the needful action at the earliest. #actfibernet #CustomerService

Act is the worst connection i have ever seen. I complained a problem and they didn't mind about it for more than ten days. Later after shouting at them it got rectified. And now again the network issues. If a complain they handoverr a bill with extra charges.pathetic @ACTFibernet

@ACTFibernet @ACTFibernet hello act fibernet, Paid RS.5849 (6±2) months subscription.Raised a ticket 'internet is not working' not received any call from act and without resolving the issue, the closed the ticket. #DNTACTFibernet

@ACTFibernet internet not working since 18th. No response for my tweet.

@divyanshunegi @ACTFibernet @reliancejio @divyanshunegi backup arrived. Act better listen to my complaint now!!

@ACTFibernet a simple wire cut means u r without internet for atleast a week. Horrible service...

@ACTFibernet is one of the worst service providers in bangalore in terms of service.

@ACTFibernet and its not working again

The worst experience with you people @ACTFibernet the internet speed is very slow..unacceptable this is ..#2019MadeMeRealize #actfiber

@ACTFibernet In the evening, I called your customer care where (AGAIN!!!) I was given a false assurance that it will be fixed in sometime but there’s still no internet. Your services are pathetic & stop lying and giving false assurance

@ACTFibernet No my problem is still as it is. It is my ticket number 10 for the same problem.

@ACTFibernet Connectivity is very poor. So poor that I'm unable to register a support ticket. Please help me out here.

@ACTFibernet I am getting the world worst internet connectivity by ACT. I am paying them 2400 RS every month and they are giving the shit services in Banglore. I have complained so many times but no one entertains me to listen to my voice.