ACT

ACT Outage Report in Saidapet, Chennai, State of Tamil Nādu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saidapet, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saidapet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Saidapet, Chennai, State of Tamil Nādu 07/10/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Saidapet, Chennai, State of Tamil Nādu

The most recent ACT outage reports came from the following cities: Chennai.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Wi-fi
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Saidapet, State of Tamil Nādu

Latest outage, problems and issue reports in Saidapet and nearby locations:

  • Sivasan31403638 Sivasankaran (@Sivasan31403638) reported from Nanmangalam, State of Tamil Nādu

    @ACTFibernet We are struggling to have internal shifting done by your team in Chennai. My account is 103672590973. Your team is not reachable and they close the issues raised without resolving. What kind of service is this?

  • srinath_groot Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, State of Tamil Nādu

    @ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426

  • Mohan15031987 Mohan (@Mohan15031987) reported from Saint Thomas Mount, State of Tamil Nādu

    @ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.

  • shrinath2790 shrinath (@shrinath2790) reported from Nanmangalam, State of Tamil Nādu

    @ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT

  • sampavar जय श्री गणेश। (@sampavar) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet Your customer support is the pits. My internet has been down from last evening. There is no way to talk to you directly. The app only allows a chat. Only a ticket has been raised and generic reply of issue being looked into.

  • deepakgopal19 Deepak Gopal (@deepakgopal19) reported from Chennai, State of Tamil Nādu

    @hotstar_helps I took down my previous reply as app was working because I was connected hotstar with mobile data and changed to wifi while hotstar playing in bg..but once i closed and opened the app it's not working in wifi.@ACTFibernet kindly do something if you can here with this dns settings

  • manimaran0115 MANIMARAN A (@manimaran0115) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @ACTFibernet @ACTFibernet team: Kindly provide alternate source of internet to customers till the time you resolve the issue! You can't take things for granted. Either provide alternate source like dongle or Extend 4X days in our validity for each day wasted due to issue from your end!

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @Airtel_Presence @Airtel_Presence thx but I was giving a suggestion that you ppl can provide alternate source of internet whenever there is a outage / network issues as an alternative. why should we waste our time because of your inefficiency ! @ACTFibernet this suggestion intended towards you!

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India

  • ShajiMathews3 Shaji Mathews (@ShajiMathews3) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet My Act fibernet is down since yesterday. Was promised that it will be rectified by today evening. 8 families are affected due to this. Your ACT Fibernet Ticket no: SR10366651102864 has been registered. Will you please ACT. Thanks

  • princeutters Prince Solomon (@princeutters) reported from Saidapet, State of Tamil Nādu

    @ashokkumarvenky @ACTFibernet Finally issue is fixed Thanks @ACTFibernet

  • aspireswami aspire Swaminathan (@aspireswami) reported from Chennai, State of Tamil Nādu

    Extremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...

  • rohitkadaksures Rohit Suresh (@rohitkadaksures) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?

  • rohitkadaksures Rohit Suresh (@rohitkadaksures) reported from Chennai, State of Tamil Nādu

    @ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??

  • yuvarajvel Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, State of Tamil Nādu

    @HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?

  • bigleemurali Dr. Biglee Murali (@bigleemurali) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private

  • krishchokurei krsasu (@krishchokurei) reported from Chennai, State of Tamil Nādu

    @ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.

  • crsratnam Sabha ⚡ (@crsratnam) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Its a minor issue. Don't know why it is taking so long. Actually when they were fixing another connection they disturbed my connection. Total negligence.

  • crsratnam Sabha ⚡ (@crsratnam) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet pls fix the internet connection. I have raised a complaint yesterday evening. Your ticket SR10366572648834 is tentatively expected to be resolved by 13-Dec (DD/MM) between 16:00 to 19:30. Team ACT Pls fix it or ask your team to update when it will be fixed.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Jinukothari2 Jinendra Kothari (@Jinukothari2) reported

    @ACTFibernet Hi need to talk a customer care ASAP. Unable to reach via the customer care number.

  • Hard_One03 radha krishna (@Hard_One03) reported

    @ACTFibernet @ACTFibernet What’s lacking is accountability and proper support. Please take full responsibility and deliver the quality service customers are promised and paying for.

  • Hard_One03 radha krishna (@Hard_One03) reported

    @ACTFibernet @ACTFibernet Earlier, issues were resolved within minutes after a call—now there’s no way to even speak to a support executive.I’ve contacted customer service multiple times and only received repeated apologies. “Sorry” isn’t a solution.

  • Hard_One03 radha krishna (@Hard_One03) reported

    @ACTFibernet Hi @ACTFibernet, I’ve waited for several days with no resolution, and the inconvenience has caused significant loss to my work. It’s disappointing that a leading ISP struggles to handle technical issues promptly.

  • nneethivel1 Neethivel  (@nneethivel1) reported

    @ACTFibernet it has been 5 days without internet, service provider not even responding. Your product is good but the customer service the worst. I will change to other providers in couple of month bye. My ticket SR10876153218464. Resolve it quickly as possible @jagograhakjago

  • jyoti_nitcherla Jyoti Nitcherla (@jyoti_nitcherla) reported

    @ACTFibernet I raised a request on 30-Jun-2025 to upgrade my plan from Smart Max 799 Monthly plan to Smart Mesh 6 Months plan and I also made a payment on same day. But i do not see any progress in this regard. Also app doesn’t show the service request for tracking.

  • iamahmedshareef Ahmed Shareef Md (@iamahmedshareef) reported

    @ACTFibernet I hold 2 accounts. At first I have decided to disconnect 1 account and called your call center informed about that. But later decided to not to disconnect the account and called to cancel the request and your rep told he has cancelled the deactivation request.

  • Areddy207 Arvind Reddy (@Areddy207) reported

    @ACTFibernet Even your customer service call centre is wrost…you can’t even answer what is the problem in our area & more over you guys are hanging up the call 🤬😡

  • Areddy207 Arvind Reddy (@Areddy207) reported

    Wrost service provider @ACTFibernetHYD @ACTFibernet when you guys can’t solve an issue within 36hours….

  • Hard_One03 radha krishna (@Hard_One03) reported

    @ACTFibernet It’s unfair to charge customers for a service that doesn’t work as promised. Authorities must act against such ISPs that prioritize profits over service quality. #ConsumerRights #ACTFibernet