ACT outages and service status in Saidapet, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Saidapet, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 30, 7:23 PM GMT+5:30.
- Internet (55%)
- Wi-fi (36%)
- Total Blackout (9%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Saidapet, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saidapet, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 2: Problems at ACT
ACT is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saidapet, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Total Blackout | 2 days ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Internet | 6 days ago |
|
Chennai
|
Internet | 9 days ago |
|
Chennai
|
Wi-fi | 11 days ago |
|
Chennai
|
Internet | 13 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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ACT Issues Reports Near Saidapet, Tamil Nadu
Latest outage, problems and issue reports in Saidapet and nearby locations:
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Sudharsan Hari (@sudharsanhari) reported from Sembiyam, Tamil Nadu@ACTFibernet why is your customer service soo pathetic. Internet has down for 15 hours and still the call centre wants 24hour to attend to it. Also this is the 2 time in 2 weeks that this has happened.
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MANIMARAN A (@manimaran0115) reported from Saidapet, Tamil Nadu@ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.
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aspire Swaminathan (@aspireswami) reported from Chennai, Tamil NaduExtremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...
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Sundar G (@SunOfGan) reported from Chennai, Tamil Nadu@ACTFibernet guys internet not working for 4 days now. Pls help
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Movie,Game,Travel, Foodie 🤤😋😍💥 (@BharatB54887368) reported from Chennai, Tamil Nadu@Sathya_Grssn In Airtel Also Same Problem So Just I Moved To @ACTFibernet Speed is 10mbs/S in Mobile And in systems 60mbs/s
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@Airtel_Presence @Airtel_Presence thx but I was giving a suggestion that you ppl can provide alternate source of internet whenever there is a outage / network issues as an alternative. why should we waste our time because of your inefficiency ! @ACTFibernet this suggestion intended towards you!
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Karni (@Sathak) reported from Chennai, Tamil Nadu@ACTFibernet reminds me of cable TV exp. during 90s. Disconnects frequently. bad CUst. Support. It’s been 24 hrs - Opened ticket, complained here, called customer support and their local technician. But no answer except regular recorded message.
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Rahul Kannan K (@RahulKannan_K) reported from Chennai, Tamil NaduMany thanks to @ACTFibernet for providing free WiFi facility to all schools in Chennai Corporation Although the service is provided for free,so far the quality has not diminished in the slightest Even if the connection is repaired, it will be repaired immediately🙏 @ActfiberC
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Pragya Malaviya (@virtuepragya) reported from Chennai, Tamil Nadu@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
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Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil NaduThe Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏
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Cinema Karthikeyan (@karthikrubilux) reported from Sembiyam, Tamil Nadu@DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio
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Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu@kaapiccino @Truecaller @ACTFibernet There is only a provision to raise complaint on internet disconnection. My issue is about billing. But I couldn't reach out to their customer care. The nos. are not working. App has only faqs, no option to register complaint on billing.
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Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu@ACTFibernet Been suffering outage from 9-DEC-2022 in chennai. Could you provide an ETA, when would the outage be resolved?
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Sabha ⚡ (@crsratnam) reported from Sholinganallur, Tamil Nadu@ACTFibernet Its a minor issue. Don't know why it is taking so long. Actually when they were fixing another connection they disturbed my connection. Total negligence.
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Nrusimhan Seshadri (@Nrusimhan1) reported from Chennai, Tamil NaduIs there any problem with @ACTFibernet in Chennai because of the #CycloneNivar or the problem is only for me?
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.
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Nivas Ravichandran (@nivasravi) reported from Sholinganallur, Tamil Nadu@ACTFibernet Hey Team. It's been a week since my internet has been down and I was asked to get a GX box. I agreed but have not heard back at all. Extremely frustrating with your customer service team. Could you please help out?
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Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu@ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??
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Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu@ACTFibernet I dont want any of your bot or templated responses! Please proceed with my service disconnection!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Anand Nagshenkre (@ANagshenkre) reported@ACTFibernet Internet is not working from morning 10 AM , please fix it today on urgent basis . And why your customer service is so poor which fails answer user calls Account ID : 102640194877 Contact : 9035135865
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Babu (@Babu245489411) reportedACT Fibernet — your customer service is an absolute disgrace. Forcing us to wait 20+ minutes just to raise an issue is unacceptable, and after 24 hours there’s still no resolution or accountability. This level of negligence is infuriating. . #ACTFibernet #PoorService
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Suman Krishna (@i_sums) reported@ACTFibernet The issue started more than 40 hours back coz of one rainfall. Now again you are giving ETA of 24 hrs! Where’s the shame!
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Ethish Kumar keerthi (@EShkeerthi) reported@ACTFibernet They are asking me to cancel the subscription instead of processing my refund request. As a final request, please ask your team to initiate the refund from their end as soon as possible. Thanks
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Saif diwan (@Saifdiwan233431) reported@shrutivish38360 @ACTFibernet @FiberAct Evn I'm facing same issue after rising ticket they are closing
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Cravingpeace93 (@isdwlyhni) reportedIf you are thinking of getting @ACTFibernet, don’t. One incident of rain will leave you without Internet for days while the customer care team does nothing to help. Oh, they’ll remind you to renew your connection while not actually fixing the issue.
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Rajeev Sharma (@Rajeev_advaitha) reportedIs this ACT Fibernet or acting company? SR10280054823817 Router not turning on since yesterday. Still getting calls saying “fiber fixed” while actual issue remains. Promises like “technician in 20 mins,” then nobody comes. Calls unanswered. @ACTFibernet @TRAI
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Babu (@Babu245489411) reported@ACTFibernet Real issue is junctions being dow,but you keep pushing excuses like rain and cable cuts. Engineers still struggling to install junction boxclassic over-selling without infrastructure plan . Ground reality: no progress, no ETA, no clue when service will resume #ACTfibernet
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Rajeev Sharma (@Rajeev_advaitha) reportedACT Fibernet or acting company? Router dead since yesterday. False updates, no technician arrives, no call pickup, customer care clueless. Late fee for customers is strict. Where is accountability for service delay? @ACTFibernet @TRAI
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sadakathullah khan (@hypnoindian) reported@ACTFibernet Account Number 103016866602. I am writing herel email as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background:I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk:I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions:I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.