ACT Outage in Saidapet, Chennai, State of Tamil Nādu

@ACTFibernet Dear Act, Your team has given extension till 25th November 2022, but due to some medical issues i am unable to remit the payment. I request you to kindly extend the due date till next week. I assure that the payment will be made before the said date.

@ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up

@ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!

@ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.

@ACTFibernet Your Team had called me and informed that time extension was provided till month end. But suddenly now service disconnected. Kindly reconnect the line and confirm.

Internet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet

@ACTFibernet Deeply disappointed with the service. I have mentioned i have urgent works, still there is no escalation of the complaint. I have been using ACT from 2015 and this is not gud at all. Just some days back I paid for a 6 months renewal bill.

@ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.

@ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails

@ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!

@DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio

@ACTFibernet A/c No: 103016439756. We are using ACT Fibre for the past 5 to 6 years. Due to some personal issues we are not able to make the payment on due date this month. We are promptly paid every month on 1st or 2nd. We request your customer care to extend the time extension

@ACTFibernet It's day 3, and there's no response from customer care and the issue is still the same - affecting my WFH. 😧

@ACTFibernet Dear team, how long will it take to fix the Internet connection? #Chennai #ACTfibernet

The Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏

@ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution

@ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.

@ACTFibernet hi Internet is not working here can you pl check

@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?

Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)

@ACTFibernet Wi-Fi is down and your app is not letting me log in to file a service request. Stops working 2-3 times a month. 🙄

@ACTFibernet today I have paid the subscription fee for 6 months fiber net service and basis my discussion with Rajesh ks I was promised that the installation of the router will be completed today but I do not see proper service from your team please look into AcNo: 102664565388

@ACTFibernet Really, ur colleague disconnected my call starting the ACT doesn't have any relocation option. Wow what a service

@ACTFibernet Again problem Pathetic network Raised anothr ticket SR10366459489404

@ACTFibernet You have not yet answered me. You are not supposed to close the ticket. The question was raised here, make sure put the answer here. Last time asking before legal procedure -Tell me if your service is prepaid or Postpaid. If you don't answer , forget the router

@ACTFibernet Do you know daily customer care telling same thing when I call but still I didn't got any call back

@ACTFibernet I paid for the subscription. The executive told that my area has a service. Later he told no availability in my area. Still I didn't got refund. Act fiber service is really torturing me. Worst service that I couldn't even refer to my friends or family. Worst Worst

@ACTFibernet @ACTFibernetHYD u guy's stoop to low that every executive who calls is rude never ready to listen us... And if asked for please re arrange call with a respective agent who talked to me previously say's to us what his name was? Sorry even i worked in Customer support

@ACTFibernetHYD @ACTFibernet Retail Prospect Converted to Customer 101664137923 Waiting for installation for the last 6 days, none of them from ACT not responding and doing the installations

@ACTFibernet As discussed with @ACTFibernet my connection will be disconnected tomorrow...thanks for the support.