ACT Outage Report in Saidapet, Chennai, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saidapet, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saidapet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at ACT
ACT is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Saidapet, Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Saidapet, State of Tamil Nādu
Latest outage, problems and issue reports in Saidapet and nearby locations:
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Sammienatorr
(@sammienatorr) reported
from
Sembiyam, State of Tamil Nādu
.@ACTFibernet I have been trying to register for a relocation request from a week. your customer service is horrible!!
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet WiFi connectivity is very bad. Need to resolve this issue at the earliest. Please do the needful.
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Suddenly WiFi is not working. I have registered a compliant in the portal. Morning some of your team worked in our premises, after that it has stopped working. Please look on it immediately.
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PRABU MS
(@fourtwoone) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.
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Rangarajan
(@rangarajan1904) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I called the nodal officer and the problem was resolved, thank you :) ‘My bad, missed to update the status here! Apologies!
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Santhanam
(@santhanam_offl) reported
from
Sholinganallur, State of Tamil Nādu
@iSattish @HathwayBrdband Customer service is poor @ACTFibernet is good👌👍
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Peter Cherian
(@PeterCherian) reported
from
Sholinganallur, State of Tamil Nādu
@gischethans @ACTFibernet That is poor service
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
Without even providing solution @ACTFibernet team has closed my service request. I am following up with them to get a solution for poor connectivity. Till now no one is responding. Highly surprising!
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vikash b
(@vikashvas2002) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet not working raised complaint thru customer care executive yet know no response from technical team. Dear network providers solve any complaints immediately most #wfh #IndianEconomy #Lockdown2
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saytu
(@paradarami) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet always prefer ACT 🌹 some people stuck to ONE+ mobile bcs genuine user from genuine service, same way i like ACT 🌹
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet participants finding difficulty to listen my voice over Cisco WebEx even I'm seating next to router. Kindly check this issue.
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet SR10338180575757 : issue not resolved, same disconnection repeatedly happening everyday randomly. As of I observed while using zoom, jio cinema, WhatsApp, YouTube, zee5, Amazon Prime, Cisco webex.
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Deepak Srinivasan
(@deepak_seenu) reported
from
Chennai, State of Tamil Nādu
This is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!
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Ⓥⓘⓖⓝⓔⓢⓗ Ⓥⓘⓢⓦⓐⓝⓐⓣⓗⓐⓝ
(@visvickey) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Your people has reached out and resolved my request. Thanak for the support
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Vinoth Rathore
(@vinothrathore) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet your service is pathetic. Its been 4 days my broadband is not working. No response from you. Complaint no SR10541619184872
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Sriganesh Raman
(@sriganeshr) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet hi my connection disconnects every couple of minutes for couple of seconds. I tried reaching call centre. Also, I want to set up a network repeater. Please help.
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GK (Gireesh Krish Nair)
(@Nairizms) reported
from
Saidapet, State of Tamil Nādu
thoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet It is not resolved. Once after the lockdown please send the executive to find out the issue. Please keep this ticket in open status.
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Revanth Raj
(@Revanth_raj) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I got the call and the problem is solved
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rohit shelke
(@Rohit_shelke_45) reported
@ACTFibernet I raised a complaint 3 days ago but the issue still isn't resolved. Worst service ever! Please check ticket no. SR10177067317904 and fix this ASAP. #ACTFibernet #CustomerServiceFail @TRAI
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Manikanta
(@07Manikanta) reported
@ACTFibernet @ACTFibernet as am telling you from dau 1 i don't have any patience for waiting more than a month for internet connection to resume, i request you to kindly cancel my connection and return my money back as ur not providing the required services.
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Lorne Malvo
(@LorneMalvo666) reported
@ACTFibernet Escalated to who? Issue is not fixed till date. Why should I wait without internet for a week?
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Lorne Malvo
(@LorneMalvo666) reported
@ACTFibernet internet down for a week now and your team is not fixing it. Check my previous posts.
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Prince
(@PrinceSaurav007) reported
@Airtel_Presence @airtelindia want to switch frm this pathetic @ACTFibernet to your service pls tell me the process & I was your customer earlier want to reconnect the service again.
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Syed irfan
(@hypocritebabo) reported
The audacity of @ACTFibernet to disregard 12+ days with no access to internet issue Is disgusting
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prashanth gondhle
(@prashanth__king) reported
@ACTFibernet @jagograhakjago @TRAI u guys are d most shameless people i ever saw in my life. What the hell is your technical team is doing for last 8 days. Heating their *** and straching their *****. If u guys cant provided service den refund my 3 months amount & dont even dare 2 reply with fckng canned response
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Magesh Balan
(@magesh00111) reported
I’ve been facing issues with ACT Internet. In July, my connection was disconnected due to "non-availability of Main box." They promised a refund after collecting the router. Till now, no one has come to collect it, and calls are not attended. @ACTFibernet Please help to resolve.
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Manikanta Raja
(@ManikantaRaja14) reported
@ACTFibernet I have raised a complaint on Sep 10th, daily I'm getting new revised time lines by stating longer than expected time. No action taken by the ACT team till now. From 15th i have to work from home, as I'm a timely bill payer why I have to manage this many days?? Please respond..
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Aditya Pavan Bhamidipati
(@adityapavan3) reported
Dear @ACTFibernet We know there are issues with cables but that doesn't mean we are disconnected to the world endless days ! Internet stopped working from Wednesday - 10th sept night Today 14th sept Irony is we have not received a single call from your technical team