ACT Outage in PADMANBHANAGAR, Bangalore Urban, State of Karnataka

@ACTFibernet hi, my RMN is registered with multiple ACT accounts. I want to find out about all the accounts and disconnect a few. I want to retain only 1 account for fibernet. I am not getting help on your website. Who do I call?

@ACTFibernet I have been facing internet connectivity issues from last week or so and haven't received any resolution for ticket and support team is responding arrogantly as well, if this is the kind of service I would rather switch to other providers @airtelindia etc.

@ACTFibernet Guys.. This is most sad that I pay 2500 Rs per month for a poor internet service and even worse customer service. No one ever answers phones and u disconnect services if bill is not paid on time. U can keep ur services with u ! #ACTFibernetJoke #ACTFibernetsucks

@ACTFibernet If humans are available, somebody reach out to me on 9731447810. Worst customer care I have ever seen my entire life. I have called at least 30 times to resolve my issue. Nobody is trying **** in help me past a week.

@ACTFibernet # Duo Harmony Suranjdas Road Bangalore We have been subscribing to ACT over 5 years for now , may be 50 plus subscribers . We are making a plea for consistent service . Service is detiorating by the day . Ensure services is restored asap

@ACTFibernet link switch down for 3 days now. Nobody is attending the issue. Complaint on app is unattended!

@ACTFibernet Horrible service. Irresponsible. Awful network.

@ACTFibernet #internetshutdown are you guys still in business . We haven't had consistent internet over couple bmo ths now ? Either you restore or we terminate service . @Duo Harmony Apartment Owners Association Bangalore

@ACTFibernet I paid for 6 months , now representative came and told there is no box in your area, but customer representative told before it will take 48 hours now not responding and they are telling it will take more time may be 20 days. Need new connection faster

@ACTFibernet I paid for new connection for 6 months, they promised to install within 48 hours but it is not happened and there is no response from customer care who assisted me for payment. Please look into the matter. Need connection within 2 daya

@ACTFibernet Hello, after relocation request the Internet stopped working, its been a day and no one came to look into the issue. If your service is like this no one will be able to do WFH.

@ACTFibernet hi team, internet not working for last few days, some router issue,I had requested for home visit to fix it n specifically told them come with laptop n LAN, your executive came home n was extremely rude n said he can't fix it and asked to call customer care

@ACTFibernet You seem to be loosing the plot. For last 1 week, the internet connection is very unstable. Multiple complaints have yeilded no results. My last complaint #SR10243929300742 and #SR10243929600391

@ACTFibernet It's been almost 24 hours since the network went down and I am not seeing any updates from your side.?

@ACTFibernet Regretting doesn't solve the problem. It's now 18 hours from disconnection. Even a small provider can do faster than this

@ACTFibernet Kindly close my connection permanently. There is no option in your app for the same. I tried contacting your customer service number 3 times, they says to hold on and disconnects the call. I don't have anymore time to wait for 15 mins on call before connecting.

@ACTFibernet no net from past two days it's very hectic situation I'm facing no internet but connected to wifi ... Since I'm calling to customer care no response Bangalore act connection every where problem It is so ver bad

@ACTFibernet ACT Fibernet is the worst internet service provider in Bangalore. They do not respond to your complaints. Their technicians just close incidents without resolving your issue. The connectivity is down for more than 15 days a month. They dupe the customers false

@ACTFibernet Looking into the issue doesn't take 3-4working days...

@ACTFibernet Horrible connectivity. Very unstable. Pathetic customer service. Customer care numbers can rarely be reached. And on those rare occasions, the CCE puts you on hold for eternity. Paid for a new connection on 25th July. It's yet to be installed.

@ACTFibernet service request getting closed again and again without any resolution. #poorsupport #wrongbill

@ACTFibernet Are your customers a joke to you? ACT is possibly the worst ISP you can choose if you're in Bengaluru. Down since 3 days, & there has been ZERO accountability or attempt to fix it. Pathetic.

@ACTFibernet We have been raising tickets for internet not working. There is no response from 3 days and they close the ticket. Worst response of support team. There is no one to call customer and when we call they say we are limited access.

Hey @ACTFibernet, I've been sending you mails for permanent disconnection of your service from past 2 weeks. I'm not getting response. Any valid reason for that? FYI, you've my Rs.2.8k in your account! Disconnect and return the amount!

@ACTFibernet are you guys available on any customer care number or email id As all previous contact number is not reachable, and emails are going unanswered. #actfibernetservice

@ACTFibernet I am not hving internet from 2 days. I hv not received any call from your tech. It's been like every month at least for a week internet will not be there. That's a great service you are giving us. Am done with ACT.

@ACTFibernet I want to escalate the billing issue you create every month. What is the process? There is no option to raise concern on tool. Your Bangalore office didn't respond on phone. Please help. Registered mobile number: 8050388615

New FM radio channel in town. @ACTFibernet @ActfiberC Customer care. Whenever you call them they will play music. 🕺🕺🕺. They have some cool technology Advancents like "Auto ticket resolve system", Where you raise the ticket and they will be resolved without resolving the issue

@ACTFibernet You're making me pay 7000 for a connection with no explanation. Can someone revert? I have sent countless emails and texts and you idiots keep raising and cancelling the tickets. Is there no system? Is this how you treat customers?

@ACTFibernet do you even care about your customers? Pathetic service. I have been waiting for a week for someone to call me and atleast try and bother to understand my issue with the connection. What ******** is going on?