ACT Outage in Seshadripuram, Bangalore Urban, State of Karnataka

I have taken a ACT FIBERNET connection on Saturday and asked to give urgent connection on same day or next day because we 4 people working from home now it's Tuesday this guys are not picking my phone pathetic service from ACT FIBERNET .@ActfiberC @ACTFibernet @ACTFibernetHYD

@ACTFibernet sorry to say that, very poor service experienced. Last 24 hrs no body attended the network issue. Called at least 20 calls to customer care. These kind of pathetic service we never thought of. Shame on you.

@ACTFibernet we have outages happening on a daily basis now . Last 3 days continuously and there is solution from your side .

@ACTFibernet you guys call and then hang up just to say you called?? Please do call back immediately!

@ACTFibernet the worst Internet connection, they just take your money and do not provide any service!! I have been trying to get through to someone to speak to for over 3 months and go no reply

How can @ACTFibernet be so arrogant; they are least bothered even to respond to complaints; switching to another service provider; bye bye @ACTFibernet #ByeByeActFibermet

@ACTFibernet service available at #RamanashreeCaliforniaGardens layout.?? Many customers interested to get ACT service in this area as #BSNL service is very poor.

@ACTFibernet as it is difficult to raise a complaint why should I pay my bill

@ACTFibernet Will the call back be this year or next year; also why is there no number for customer support

@ACTFibernet @KRISHNA83138665 Act why does the internet does down when there is a power cut; u should have good infrastructure else it is waste

The main drawback of @ACTFibernet is that when there is a power cut the internet goes down; so ppl going for ACT consider this point

@ACTFibernet Internet is not working today. Kindly resolve the issue as soon as possible. Already raised an incident for the same. SR10259406819822

@HathwayBrdband Great, Please help us to install a new service by today, I am going to put in fire 🔥 the instrument of @ACTFibernet after installing a new internet connection 😡😡😡😡

@ACTFibernet Can you check the current status of this ticket and assist us in fixing the same at the earliest 🙏 SR10259202299972. We don't have internet service from last night.

Internet problems have not been resolved after more than 48 hours. If We delay payment, you will be charged late fees. What about delaying your service by two days? @ACTFibernet #actfibernet

@ACTFibernet Guys seriously your service sucks from 3 days m trying to resolve my issue by connecting to u people but it’s of no use. If this is the case please cancel the subscription ill go with other products which are customer friendly and helpful. You guys are useless.

@ACTFibernet worst service experiencing from 6 days no connection hope not continue too... Bangalore #Actfiberdown

@ACTFibernet Hi team m not able to see the wifi name in my laptop what is wrong. Even ur customer service is not picking up my call i need help ASAP.

@ACTFibernet Waiting for this ticket to be resolved SR10259051439492. No power back up when electricity goes off. Was supposed to be resolved by 9am today. Pls help

@ACTFibernet @KRISHNA83138665 Your service is going bad day by day and your technicians show do not care attitude; if this is the case apartment associations in Bangalore can show you the door by getting other service providers; better mend your ways

Hello @ACTFibernet it’s been 2 days without Internet. No one is lifting the call when contacted the provided phone number. Please fix as soon as possible. Here’s the reference number: SR10560048520182

@ACTFibernet @ACTFibernetHYD Its regarding SR10158743578022. Its raised on June 28th and till date no call received on box availability. Surprisingly no proper response from Nodal and Appallete Authorities. Very disappointing experience and never expected from Act.

@ACTFibernet Have been trying to reach out to you guys on both the numbers, where would a person go if has an issue?

@ACTFibernet The resolution of the problem is temporary and keeps recurring. Tech Support is hesitant in understanding my everyday hustle. Please provide permanent resolution else consider this message as withdrawal from your services- disconnection and refund.

@ACTFibernet Hello, can someone check the status of the service request SR10359820029154? I’ve been following up for a week but no action taken so far.

@ACTFibernet Still My Billing Issue not updated

@ACTFibernet - Every time I complain I get a standard response "please allow us some more time". I was strong supporter of ACT but this service has turned around my opinion unfortunately.

@ACTFibernet - I have disconnected my services on 27th May 2021, it's been 58 days waiting for my refund. In this digitql age when refunds are done in hours, you need 2 months ??? I am tired of raising SRs which are closed without resolution, no help from nodal & appellate too

@ACTFibernet Trying to raise a shifting request for an hour, the app doesn't work. After finishing KYC, going to a blank screen. Please help.

@ACTFibernet Thanks for the response. If this happens within a short time. no person will complaint. Right now everything is fine.