ACT Outage in Seshadripuram, Bangalore Urban, State of Karnataka

@raghdesh @ACTFibernet I have no internet from 1 month and they are happily sending bills and calling me up asking me to pay... they are pathetic and they close the ticket without a solution SR1026952933968 & SR1026952934058

@ACTFibernet The fact that it took you 4 days to respond to a negative comment on social media shows the seriousness you have to customer satisfaction. Really pathetic.

You guys are pathetic, my connection is down from last 12 days and you don’t have the audacity to get it resolved even after raising a ticket! #ticket-SR1027147916772 @ACTFibernet @ACTBangalore

@ACTFibernet its been 9 days with no internet. How long will this issue take to get resolved. If it continues for some more days i will disconnect the act services. With me are 3 other homes which will do it. Area : banshankari 5th stage, banglore - 560061

@ACTFibernet Your. Customer service support team is horrible, closes the complaint ticket simply without addressing or resolving the issue. Fibre cable cut but no response from your side for the past 48 hours Ac no 10518924 Tell no 9483511330 lt col an venkatesh

@pkhammu2005 @JioCare @ACTFibernet Don't go with JIO.... They are worst service provider ever. There network always disconnect or network slowness. Broadcast not for them where no proper support.

@ACTFibernet You dropped a message telling that it take 72 hours to fix from backend, then how can you disconnected my account..this totally unfair.

@ACTFibernet Connected to your new customer care number from 30 mins but no respresentive is picking the call. Your new customer care is horrible experience.

@ACTFibernet The internet has not been working for the last 3 days. And getting through to your call center took me 3 hours only to get an answer that it’s ok if I disconnect my ACT connection. Amazing customer service for the regular monthly payment I make. Thank you

Worst support from @ACTFibernet. Ur customer care doesn’t work. No one even answers even after being on hold for 20 minutes. Uve introduces some BOT system which is horrible. Pathetic service.

@ACTFibernet Terrible or Zero support... No action on complaints raised.. Highly irresponsible service provider.

Raised complaint for shifting request for internet connection 2 weeks back with user id :102141981417 but till now no tech team is reached me and same time we have to wait too long to reach the customer care .This is the worrest exp with the act fiberbet. @ACTFibernet

@ACTFibernet I applied for reconnection and they took 2 weeks to lay the cable and now have issues with payment. No proper response from the CC. After all this, thinking that disconnect is the better option.

Internet not working over a day, SR1027405877002 is expected to be resolved by 6/14/2019 05:00:00 PM @ACT but no solution yet. Not even a single call to follow up & helplines not working either @ACTFibernet

@ACTFibernet it is terrible experience contacting customer care. Facing connectivity problem for a week now

@ACTFibernet ACT was a best option in Bangalore,currently the worst. No response either on call center and no response on call raised through App and waiting from 5 days. They are losing credibility each day.

@ACTFibernet ACT was a best option in Bangalore,currently the worst. No response either on call center and no response on call raised through App and waiting from 5 days. They are losing credibility each day.

@ACTFibernet @NetflixIndia ACT was a best option in Bangalore,currently the worst. No response either on call center and no response on call raised through App and waiting from 5 days. They are losing credibility each day.

@ACTFibernet @NetflixIndia @Hungama_com @hooq_in ACT was a best option in Bangalore,currently the worst. No response either on call center and no response on call raised through App and waiting from 5 days. They are losing credibility each day.

@ACTFibernet ACT was a best option in Bangalore,currently the worst. No response either on call center and no response on call raised through App and waiting from 5 days. They are losing credibility each day.

@ACTFibernet ACT was a best option in Bangalore,currently the worst. No response either on call center and no response on call raised through App and waiting from 5 days. They are losing credibility each day.

@ACTFibernet ACT was a best option in Hyderabad, currently the worst. No response either on call center and no response on call raised through App and waiting from 5 days. They are losing credibility each day.

@ACTFibernet ACT was a best option in Bangalore,currently the worst. No response either on call center and no response on call raised through App and waiting from 5 days. They are losing credibility each day.

@Ranadhe53793215 @ACTFibernet So true ..I have complained 4days back and no response #pathetic #worst #garbage @ACTFibernet @ACTFibernetHYD

@ramszz @ACTFibernet @consumercourtin What the hell. Speed test can be done by the user itself but that isn't the impending issue here. I hope @ACTFibernet adds up lost days to the package and extended the renewal date for the losses the user has to go through.

@ramszz @ACTFibernet @consumercourtin That's bad. They need to have an alternative solution for like an alternate broadband such situations. Like a backup line.

No RESPONSE!! such a pathetic and WORST customer service @ACTFibernet , seems I should switch to other service

WiFi not working from last 5 days. Raised a ticket & got no response from #ActFibernet. Unable to connect to customer support helplines as well. Completely dissatisfied with their service. @ACTFibernet

@ACTFibernet in a single month with in 6 days same thing happened NO WEATHER ISSUES NO RAINS. Results in no internet connectivity. DM u my location and my contact, @ACTFibernet I am using ur service since last 4 yrs if it continues.. I have to look for someone else ISP

@ACTFibernet pls b informed that #bangaloreans have better options for far better net facility. Nothing except billing is perfect from #actInternet . Your service is damn slow since one week. @jagograhakjago @JagoGrahakJagoo #ActNet #PoorSpeed #BangaloreInternet #ACTBangalore

Thousands of RR Nagar customers are without internet connection since 5th June 2019. Horrible customer service from @ACTFibernet ...waiting for @reliancejio to start their service!

@ACTFibernet No one is looking into it! NONE. I have been talking to every damn representative from @ACTFibernet @PhonePe_ @PhonePeSupport @TheOfficialSBI @ICICIBank_Care @ICICIBank for the past 5 days about the transaction. No one seems to know shit about anything. @RBI

Thousands of RR Nagar customers are without internet connection since 5th May 2019. Horrible customer service from @ACTFibernet ...waiting for Jio to start their service!

@ACTFibernet Pathetic service and response by ACT. Have raised fourth tickets since Thursday & have not found a resolution.Since then I have been trying to contact 3 technicians and 2 sales executives(5 days) and there has been no help. They are closing all the tickets w/o help.

@ACTFibernet Pathetic service and response by ACT.I have raised fourth tickets since Thursday & have not found a resolution.Since then have been trying to contact 3 technicians and 2 sales executives(5 days) & there has been no help.They are closing all the tickets w/o resolving.

@dynamitedroid @ACTFibernet No bro, I am in Medahalli(after KR Puram). Disgusting service now a days.

@IamHabeel @ACTFibernet True bro. .. It became habit to me to raise a service ticket every alternate day. It is like WAKE UP- EAT- RAISE TICKET-SLEEP -REPEAT

@ACTFibernet Dear Customer, Your ticket no SR1026734645140 is closed. This was the last msg to me on 28th May. It was not resolved fully. Your phone lines never work. I would like to discontinue your services.

@ParthoS70210450 See the condition of @ACTFibernet I am Paying every month on time but they are not ready to give service

@ACTFibernet my Internet hasn't been working for three days. Can you please fix it ASAP

@Airtel_Presence frequent v-fiber outages at Doddakannelli Bangalore. Complaint no. 108263122. Technician not showing up. Recurring issue. We are moving to @ACTFibernet if not resolved this time, as their service seems to be far superior.

@ACTFibernet been 2 days and you guys are not able to fix the issue. Pathetic customer support, your numbers are never reachable, if you can’t fix it please removed the connection by today. #worst service provider

@ACTFibernet still not working, please disconnect the connection, i’m not paying the bill.

A third @ACTFibernet customer care just hung up on me without resolution. This is again on phone record. I'm currently headed to my lawyer to file a consumer case. This is going to be fun.

@ACTFibernet and also your selfcare portal is down. Hopeless! @airtelindia I would like to shift to Airtel broadband. Please let me know the procedure.

@ACTFibernet shittiest service ever. You guys should shut down your business and go back to whatever you all were doing before. In May for 15 days internet was not working. in June, from past one week internet is down. You guys are in competition with @NammaBESCOM

@subbureddyy @ACTFibernet @Airtel_Presence Yeah me too! Lol that conversation went so bad 😂

@subbureddyy @ACTFibernet @Airtel_Presence My bad :P

@tmatthewj @ACTFibernet Try Hathway. Have been using it for a few months now. Connection went down for a day when there was heavy rain and the cable was damaged. Other than that no issues faced.

@ACTFibernet the issue is not fixed.... Share an update Asap...

@ACTFibernet worst service I have seen in my life. No response from customer care ticket raised 3 days ago. Registered phone- +91 97005 21814, name - sathish. I issue not resolved today please refund my subscription amount of 6 months. Every week I can’t able to raise tickets.

@ACTFibernet @ACTFibernetHYD #ACTfibernet #worst @ACTBroadbandIn #ACTFibernet #horribleservice its been 10th day, provide me the service or disconnect and refund the amount.

@ACTFibernet #noresponse #poorservice #teamactbroadband either you guys provide me service or disconnect the service and refund the amount.

Dear @ACTFibernet I submitted a ticket regarding an internet problem. To my surprise it was closed shortly thereafter without any agent contacting me or fixing the problem. Further your customer care executive hung up on me when I tried to explain the problem. Please help

@ACTFibernet It’s not resolved. I raised complaint agin yesterday night . At last I decided to leave ACT . I placed request to disconnect my connection and refund the amount which I have paid

So, @ACTFibernet team calls up and tells me that they cannot do anything for a bad experience....disgusted with their attitude. #fail

@ACTFibernet Worst Service

@ACTFibernet Dont choose this bloody act fiber they cheat you. They don’t good service too.

@ACTFibernet what bloody f......kng service you have. I have been trying you to contact from 10 days but no answer. You sales executive has taken money for new connection till now he dint turn back.

@ACTFibernet worst sercvice/suppoer i had never seen ever. i raised a complaint last two days back, no one response yet, i drop mail and customer care number everything i tried, nothing no response, Compare with other Competitors it's worst than worst Fibernet.