ACT Outage in Makalakutta, Bangalore Urban, State of Karnataka

@ACTFibernet My connection is not working since 5 pm today. There has been no communication from your end so as to why the the service has been stopped. Reach me at 9916144470

@ACTFibernet cheats!! Almost 15 to 20 days following up for a mail to customer care but looks like you people cleverly ignore, since mail asks about the promises you maid and points out wrong billing.

@ACTFibernet your charge your customers for the full month and give service for only a few days. This month alone I have raised complaints nearly every alternate day. Get your ACT straight! it’s become a bloody nuisance.

@ACTFibernet Yes I got the call and I talked, but the issue is still not fully resolved.. 1. Package is showing as 75mbps but actually I am getting 50 mbps 2. Initially my bill used to come as 1031 rupees and now it is coming 1131 rupees, And during this two months, GST rate has not changed!!

@ACTFibernet Dear Act why I'm unable to update the new location in your application for shift in connection I want to shift my connection Your customer service is bizarre dont even connects to customer care with the waiting list of more than 30 fed up waiting on the call for hr

@ACTFibernet Such horrible service from #ACT was never expected.

So I am not alone @ACTFibernet you guys actually sucks...

@ACTFibernet for that you guys have to install router...not harrassing customers with fake promise, useless customer support after taking 6 months advance

@ACTFibernet no one will be able to...coz internet will be down ....and your customer service sucks...

@ACTFibernet it's 3 days and my issue hasn't been resolved this is the 2nd ticket and the problem is since a month , ticket no - SR10231070224165

@ACTFibernet Yes, issue has been resolved. Thanks 👍 Can give feedback if someone from my area call me and interested to know how they can improve the service.

@ACTFibernet Laidback attitude of support team, they think almost to the level that they are our boss. Complaints will be resolved when support team feel like working, until then have a backup plan for the internet. I'm happy that finally, the time has come to go with other ISP.

@ACTFibernet @TRAI #ACT broadband; Time to switch Frequent disconnections (I experienced 16 days of internet blackout in 2 months). Activity time of less than 75%. Frequent internet downtime because of maintenance.

@ACTFibernet Never buy this. Worse service ever

@ACTFibernet @TRAI @DOI #ACT Frequent disconnections (I experienced 16 days of internet blackout in 2 months). Activity time of less than 75%. Frequent internet downtime because of maintenance.

@ACTFibernet Want to revoke my connection as I am relocating. Your customer service executives are unreachable. Kindly help!

@ACTFibernet @ACTFibernetHYD when called customer care executive they are telling for late payment for 1 day late 100₹ fine.worst service ACT will go for other broadband connection .I will request not to go for ACT connection to all 🙏

@ACTFibernet You have worst service

@ACTFibernet You have one of the worst service

@ACTFibernet I have raised a complaint yesterday but no ETA provided yet - Ticket no:SR10231037113662 It goes down more often than ever before 😡

@TRAI how to harass a customer none knows it better than @ACTFibernet

@ACTFibernet it's been two days since I posted on your page and I still don't have a reply. This is exactly what my complaint was about and you don't disappoint in showing me the same way of your customer care

@ACTFibernet raised complaint too but to no avail SR 10230991181418.

@ACTFibernet Internet is not working since 2 days! Nobody picking up in CC! Pathetic turnaround time. SR10230945806972. Please get back to me with latest update.

@ACTFibernet your service is degrading day by day in Munnekollal area in Bangalore. Since last 2-3 weeks, every week I need to file a complaint about connectivity issue. Please enhace ur service, if u want u customer to retain. #InternetConnectivity #PoorService

@ACTFibernet I was asked to pay 6 months and get Netflix cash back of 250 for may plan but I got the benefits just for 2 months , and now one month is wasted it's asking me to pay 799 ! Isn't this a scam I would have rather opted for 1 month extra internet than this ,CC dint help

@ACTFibernet Your ACT Fibernet Ticket no:SR10230957641042 has been registered Back to back disruption on the net for more than 24 hours. Not sure if team is monitoring network for any kind of outage.

@ACTFibernet my broadband is down since last night and I am trying to reach ur customer care but even after waiting for 30 min on call , no executive attends my complaint. Raised with act app as well buy no response. Highly #unprofessional & # dissatisfied

@ACTFibernet pathetic service and out of order customised care lines! No internet for over 24 hours and still no response! But I still get your payment reminder mail everyday! Have some bloody shame!

@ACTFibernet on top of it your call centre service sucks. I am put in queue for more than 15 mins and then the call gets disconnected without even being able to talk to the customer care executives. This is my ticket no. SR10230884737472

@ACTFibernet I have been trying to call customer care and have been put on hold for over 20 minutes and it always disconnected. I have already registered a complaint to disconnect my connection on the 28th of September and specified to not raise a bill for the next month as we

@ACTFibernet After two weeks of uninterrupted service the internet goes off again in HSR 2nd Sector. You guys never fail to live upto the expectation. As per your commitment, you should have fixed the problem by 8pm today but still no update. None bothers to call me and update

ACT Fibernet Ticket no:SR10230807700722 Without even consent with me, it's closed. This is how you are going loose your valuable customers. @ACTFibernet It's been more than a week and I am unable to find resolution for this.

@Neer_Dose @ACTFibernet Their customer care don’t exist 🙄 Bad service 👎🏼

Funniest part is they didn't fix the issue yet. It's more than 24 hours. @ACTFibernet

@ACTFibernet Day by Day the service is very worst in Bangalore , In a month more than 5-8 days there is no connectivity, Service Engineers gives 1000 reason , If you can’t give proper one do remove connection !

@ACTFibernet whole day internet didn't work! Amazing team. Never expected this. After Dasara will change to Airtel or Jio for sure. My work is getting affected. Your ACT Fibernet Request SR10230858163072 is expected to be resolved by 10/3/2019 08:00:00 PM (MM/DD/YYYY) T&C apply.

@ACTFibernet this is an horrible experience. Since one week i am complaining and no action taken. Complaint mumber SR10230776038812 and the assigned engineer DINESHA.

@ACTFibernet It’s resolved but not happy the way it was handled.. and your app is crashing in iOS.. please fix it

@ACTFibernet Seems like your customer care does not wish to solve the problem. Called them many times and they keep me in the queue and it never gets over. Now really the patience is exhausted.

@ACTFibernet Have no action taken by you. It’s a serious issue that is been ignoring since 11 days by complet ACT team. #ShameonACT. @PMOIndia @GoI_MeitY Ministry of Electronics and information technology, I want your intervention here. Help me out.

@Airtel_Presence Misguiding customer by saying issue is resolved. Hv email proof from Customer Advisor(Rathesh) @ACTFibernet @JioCare @HathwayBrdband @BSNL_KTK if any of you can get me broadband connection by EOD. I will #quit my Airtel connection the next moment. #WorstService @UfterYou

@ACTFibernet sick and tired of your frequent connectivity failures and then you make fools of customers by promising resolution in 24 hours. It’s second time in 2 weeks and 4-5th time in 3 months that your distribution box got an issue. It’s been more than a day and still no fix

@ACTFibernet Issue is still not fixed, week time over now. Now I am fighting for my refund that is also not processed. even your response is 3 days delayed. Contact no. 7042630833 Connection Name: Green Sources Pvt ltd City : Bangalore Areas : Indiranagar

@ACTFibernet @ACTBangalore worst service... what is the refund status and no call as well... what a worst company are you managing...

@ACTFibernet iOS app is not working on iPhone X after iOS 13 upgrade. Because of this issue I’m unable to open the app.

@LeHighburyFC @ACTFibernet 100+ users are impacted, we need a better, reliable, long term solution. If it is not possible, please do let us know.

@AppleSupport I tried tweeting them @ACTFibernet in thread however they are not supporting. I suppose the app should be taken off from store as no support is there.

@ACTFibernet I am giving my feedback right here. Your issue resolution time is over 3-4 days everytime there is a downtime. This is not acceptable. I have paid for a certain period in advance that's why you guys are taking us for a ride. Next time i am not renewing with you. Thanks

@ACTFibernet Intnernet connectivity is down in Indiranagar since 4 days. Customer care is giving false commitment, first they said 24hour resolution time, then 48hour, then 4 days. #worst Service #No resolution time #action required.

@ACTFibernet Poor Service @ACTFibernet I am facing internet issue from 17th October Still, it didn't get resolved yet I call ACT customer care around 25-30 times. But no use

Poor Service @ACTFibernet I am facing internet issue from 17th October Still, it didn't get resolved. I called ACT customer care around 25-30 times. But no use.

Poor Service @ACTFibernet I am facing internet issue from 17th October Still, it didn't get resolved yet I call ACT customer care around 25-30 times. But no use

@ACTFibernet Your internet service is going from bad to worst. No internet access from 5 days and everyday your customer care says issue will be resolved in 24 hours and it didn't happen yet. Please resolve asap. Complaint Id:SR10131480919292

@ACTFibernet I've sent a complaint regarding my lan connection and instead of solving it i have received a mail stating the problem is already silvers when infact not event a subtle cc called me to enquire about the problem.

@ACTFibernet You took 5 days to reply to the issue, no wonder why your guys turned up so late to install the connection. They installed 3 days ago.

@ACTFibernet @Ranajoyck It is again down,... facing daily outages, pathetic service.

@ACTFibernet Wow, you are so quick at fixing everything. Your service sucks

@ACTFibernet @ACTFibernetHYD people are dead or what no acknowledgement, no concern just bill us and send the bill 1st of every month. Great service wonderful... I spoke to customer care executive hima she was very arrogant, irresponsible, throwing her attitude on customers.

@ACTFibernet First learn to provide good service with out fake promises