ACT Outage Report in Saidapet, Chennai, Tamil Nadu
Why is my ACT service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Saidapet, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saidapet, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at ACT
ACT is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (68%)
- Wi-fi (24%)
- Total Blackout (6%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Saidapet, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 6 days ago |
|
Chennai
|
Internet | 6 days ago |
|
Chennai
|
Wi-fi | 10 days ago |
|
Chennai
|
Wi-fi | 12 days ago |
|
Chennai
|
Wi-fi | 14 days ago |
|
Chennai
|
Total Blackout | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Saidapet, Tamil Nadu
Latest outage, problems and issue reports in Saidapet and nearby locations:
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Peter Cherian (@PeterCherian) reported from Sholinganallur, Tamil Nadu@gischethans @ACTFibernet That is poor service
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Bharat Agarwal (@Bharatkandoi92) reported from Chennai, Tamil Nadu@JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet I have made multiple escalations or complaints via all contacts. Still no response, are you ppl even bothered about the customers ? Payment received correctly and it’s been 7 days no proper response for the new setup. Worst ever customer service experience.
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Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu@ACTFibernet Suddenly WiFi is not working. I have registered a compliant in the portal. Morning some of your team worked in our premises, after that it has stopped working. Please look on it immediately.
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veda (@veda95037296) reported from Chennai, Tamil Nadu@ACTFibernet my act is not working and your complaint number is also not working
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Vinoth Rathore (@vinothrathore) reported from Sembiyam, Tamil Nadu@ACTFibernet your service is pathetic. Its been 4 days my broadband is not working. No response from you. Complaint no SR10541619184872
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Santhanam (@santhanam_offl) reported from Sholinganallur, Tamil Nadu@pk_views @HathwayBrdband @ACTFibernet best in customer service🔥🔥
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Deepak Srinivasan (@deepak_seenu) reported from Chennai, Tamil NaduThis is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!
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Bharat Agarwal (@Bharatkandoi92) reported from Chennai, Tamil Nadu@ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.
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Deepak Srinivasan (@deepak_seenu) reported from Chennai, Tamil Nadu@ACTFibernet Really ACT, a customer needs to wait for 10 days to get approval from your team to service engineer to replace the Battery of your Junction box?Even the service engineer Asking time for 2 days to replace it everytime when i raised the ticket ,but never replaced,cont.
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Santhanam (@santhanam_offl) reported from Sholinganallur, Tamil Nadu@iSattish @HathwayBrdband Customer service is poor @ACTFibernet is good👌👍
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saytu (@paradarami) reported from Sholinganallur, Tamil Nadu@ACTFibernet always prefer ACT 🌹 some people stuck to ONE+ mobile bcs genuine user from genuine service, same way i like ACT 🌹
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Viji Iyer (@viji_1985) reported from Sholinganallur, Tamil Nadu@ACTFibernet poo service. When I raise complaint that network is slow they execute who called me is telling me it will be like that when we stay away from router. Is the expectation that we sit in the router and use all the time?
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Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil NaduWithout even providing solution @ACTFibernet team has closed my service request. I am following up with them to get a solution for poor connectivity. Till now no one is responding. Highly surprising!
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet Hello, I am yet to receive any cal or updates regarding the issue. I am experiencing one of the worst customer care experience from a broadband network. 🙄
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GK (Gireesh Krish Nair) (@Nairizms) reported from Saidapet, Tamil Naduthoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices
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Rangarajan (@rangarajan1904) reported from Sholinganallur, Tamil Nadu@ACTFibernet I called the nodal officer and the problem was resolved, thank you :) ‘My bad, missed to update the status here! Apologies!
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet I paid full amount for the new connection on 21/08/2020. From then I spoke with 3 different engineers and 1 sales person who coordinated for the payment, No proper response from any of them. 7338745620 sales person ph num. worst customer service.
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID
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PRABU MS (@fourtwoone) reported from Chennai, Tamil Nadu@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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அம்மைஅப்பன் (@visu_vasan) reported@ACTFibernet Hi your internet service us down since noon yesterday. Raised an sr and etr was last nite 9pm and no updates till now I'm from ourskirts of chennai, Kindly act on high priority
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MS.Syed Ali (@MSSyedAli3) reported@ACTFibernet I don't now what's worng with you guys daily call comes from ACT before listening my concern call will disconnect. Bludy nonsense!! Iam warning iwill give complaint in police station by doin faroud service by guys. Syed Ali 9986307766 i have taken 75mbps plan and i
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Ranjitha (@ranjithajeurkar) reported@ACTFibernet We are being told that this service cannot be offered in our current location, but we cannot understand why because the neighbouring building has ACT.
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Venkatesh Sridhar (@OfficiallyVenky) reportedHey .@ACTFibernet what’s the process to cancel my 12 month subscription with you guys?
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Vishnu (@bootvm) reported@ACTFibernet SR10866350279724 is automatically marked as resolved but issue still persists. Please have a look.
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Anita Babu (@Anie235) reportedShameful service @ACTFibernet Vasant Kunj, New Delhi! Net has been down whole day & NONE of ur reps even pick up their phone. Is this your idea of customer service? @jagograhakjago
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Rafiuddin Khalid (@kkhalid46) reported@ACTFibernet You guys are so hardworking that I have to tell you in writing "ISSUE NOT RESOLVED"
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rk (@rkforyou29) reported@ACTFibernet I told its not resolved. Do you trust customer or not?
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VMDR56 (@vmdr56) reported@ACTFibernet I am fed up with you guys. Every 2 weeks i have to argue with your support guys. You put junction box connected to my house and not giving the refund as promised. And saying that it is not in Port 1 yet. Doesn't your connection know this?? I want my refund
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Rajeev Rambhatla (@rajeevrv17) reported@ACTFibernet my internet connection was disconnected for no reason and despite contacting customer care it hasn’t been restored even after 48 hours! The due date as per my bill is 24th November, still unable to understand why my connection has been suspended. Pathetic service.