ACT Outage in Vijaya Bank Colony, Bangalore Urban, State of Karnataka

@ACTFibernet hi as you aware that we are working from home kindly please solve our internet connectivity issue. I alredy raised request SR10238029541022 ,I tried to contact on phone but no one answering.please help us.

Hi @ACTFibernet I wrote a mail to your support on April 1st - No Response Sent a reminder mail on 3rd April - Still no response I do understand every company is working with short staff but not replying to customers for more than 96 hours doesn't make a customer happy.

@ACTFibernet Dear team, I got the confirmation from my friend ., the Internet is still not working . Can you pls contact him for further information : 9738271989- sagar. He is not able to carry his office work because of no internet connection . Need quick resolution .

@ACTFibernet i thought the 'feel the advantage - Work from home speed boost' offer was for free.. but i recieved a bill for this as well though it is only for Rs. 0.01 only but i cannot make this payment in any app until i pay minimun of Rs. 10... plz Help @TRAI @DoT_India

@ACTFibernet Issue was resolved on first day & again repeated on next day & was resolved again. Today its not working again & unable to WFH. Raised a complaint & got a message by 4pm technician would reach me. Nobody has reached my location yet. My day is ruined.

@ACTFibernet Waiting for new installation from two weeks the guy came and said tomorrow we will install and he is not picking call unable to contact customer care

And again, please do the needful. I’m working from home. Service request number : SR10237916409302 It’s been a day since it’s inactive. @ACTFibernet

@unknownbps @ACTFibernet Same here..From yesterday there is no internet. Expected resolution was 7 PM yesterday.But still no Response from them .@ACTFibernet We pay u for whole month.. Please don't expect the payment if u continue doing this.

@ACTFibernet not able to login! Bangalore #help #wfh

@ACTFibernet The same issue has started again, internet connectivity is not there. I understand the situation but pls look into the same.

@ACTFibernet Dear Customer, your account no. 102373838072 is registered for installation. Our team will ensure fastest possible activation. "Please send your team for installation" it been more than one week.

@ACTFibernet your service is really pathetic... since three days my account creation is in progress and whenever i am trying to connect with installation team, my call is being disconnected @ACTFibernet #ACTFibernet @ACTFibernet

@ACTFibernet #ACTFibernet @ACTFibernet No one gives damn care about their customers since one week i am trying to connect with installation team no one is helping. #ACTFibernet @ACTFibernet I have already DM the contact number and city so please don’t ask again to DM

@ACTFibernet 300 mbs is not working for me what to do tell me solution i boosted already but its not working for me

@ACTFibernet Please address this issue as a priority. Around 25 customer are facing the same in my building.

@ACTFibernet Last 3days back I have raised this ticket and I got the response now. Daily I am contacting customer care but still I am not seeing any progess on this.

@ACTFibernet Seriously ur Broadand service is not worst, but your call center management is worst. Your call center agents are reading the same scripted response from past many days. If I ask for a manager on call they are directly disconnecting the call, need a proof, I have a call record

@ACTFibernet I have already DM you @ACTFibernet #actFibernet @ACTFibernet plz now reply and help me in my issue

@ACTFibernet Stop boasting off in social media and start working towards helping your existing customers. You have no minimum sense of replying or acknowledging a customers complaint. Your customer service is dead from past 2 days, first try to restart it, do your advertisement work later.

In the current situation where most people are working from home and dependent upon internet service we also have @ACTFibernet whose team basically cheats on people on false promises and then stop picking up the call. Be careful with such fraudsters as they only want your money.

@PMOIndia @narendramodi @ACTFibernet @airtelindia Pls make #banking sector to implement flex via email (not hardcopies) on foreign remittances on #Export service to US. Our client from US has paid but credit is not given at @TheOfficialSBI SBI-SPB branch in Bengaluru. (2-3) #Payroll @CMofKarnataka @nsitharaman #IndiaFightsCorona

@ACTFibernet Hi need a new connection to support India and WFH.. huble request if it's possible to process my request.

@ACTFibernet Now you guys have replied: Note these 2 complaint ID's which I have DM ed It's now 15th day post request .Still no resolution. @GoI_MeitY @rsprasad sir people are suffering without Internet and are supposed to WFH .Please help . @ACTFibernet is Fooling the people

@ACTFibernet @ACTFibernet we not getting internet from yesterday and could not reach the the customer support from that time and it is continuously saying "Subscriber u r calling is busy". Pls help at the earliest in these situations

@ACTFibernet Dear Customer, your account no. 102373838072 is registered for installation. Our team will ensure fastest possible activation. "Please send your team for installation"

Hello @ACTFibernet , I need to take new bradband connection . I tried so many to customer care number , no response from them . Please suggest contact person Location: Bhatrahalli , Bengalore. Thanks

@ACTFibernet I mentioned that the last case was closed without intimating me. I had to struggle and fix my new router and configure it. In hour of need, you guys failed to provide the much needed service.

@ACTFibernet continuosly following with your customer care still issue is not got resolved after four days I am still not got internet , today your customer care also not working but I have to work from home whithout internet how it's is

@ACTFibernet Bangalore network seems to be down. Call center also not working. Rhhis is sn essential service to enforce lock down please correct immediately...10709987

@ACTFibernet #Bangalore #ACTFibernet Internet is not working. It is showing me now internet limited. Customer care number is not working.

@balamalladi @ACTFibernet #Bangalore #ACTFibernet Internet is not working. It is showing me now internet limited. Customer care number is not working.

@ACTFibernet very bad customer service only wrong expectation. Please don't go for act even by mistake.

@ACTFibernet my internet is down again. This is the 22nd time when I am having issue with ACT connection.

@ACTFibernet : since morning internet speed is pathetic !! Even after complaint there is no support from your side .

@ACTFibernet Hey, I have tried calling your guy atleast 10 times. He gives me a new deadline, for a visit. This is for a new connection, Imagine post connection service😪😪

@ACTFibernet yesterday I have complained my internet is not working still no action what a fantastic customer care

@ACTFibernet every 3 days my net goes down. and it’s takes you 2 days to fix it every single time. Please resolve this issue. Ticket number : SR10237330220492

@ACTFibernet No internet for last 2 days and no help is provided at your HelpLine and fake assurances on your app.Your ACT Fibernet Request SR10237260356832 is expected to be resolved by 3/21/2020 04:00:00 PM (MM/DD/YYYY) T&C apply.

@ACTFibernet #ACTFibernet Customer service call won't work , #ActFibernet Support Email never responds ,#ActFibernet Executives won't pick the call ..#ActFibernet social media accounts have gone mute . #ActFibernet Worst Customer Service

@prathameshgade @ACTFibernet #ACTFibernet Customer service call won't work , #ActFibernet Support Email never responds ,#ActFibernet Executives won't pick the call ..#ActFibernet social media accounts have gone mute . #ActFibernet deserves Worst Customer service

@ACTFibernet Kindly request you to resolve Internet Connectivity problems at the earliest. Account: 102357404669. As you might be aware, we are working from home and internet is mandatory. Unfortunately I paid for next 6months yesterday and today Connectivity problem arises.

@ACTFibernet Its been 10 days we requested for Connection relocation (within 300m range CV Raman Nagar) . Nothing done!! 2 executives assigned till now who never responds . Act service at its worst when most of its users are Working from Home !! @reliancejio @airtelindia

Hey @ACTFibernet, #JanataCurfew is tomorrow and that too on Human Beings, not on broadband services. Woke up today morning and my internet is down. I have already logged a ticket using your App now.

@ACTFibernet I am seriously done with the shitty service provided by you guys. I have been complaining incessantly that I have to keep restarting the modem, if I wish to use internet. Everytime someone calls me and says that they will come to check. But till date no one has come

@ACTFibernet Issue solved 2 hours back. A day without WiFi.

@ACTFibernet All of your customer care numbers are out of reach! Great way to support your fraudulent services! Kudos to cheats like you making good use of an emergency!!! @DoT_India @TRAI

@ACTFibernet Hi team. Today morning as well we contacted customers care, call was forwarded to sales team. But no one will pick call from Sales team and call gets disconnected. We have already paid amount and we have run behind you to get connection. This is pathetic service.

@ACTFibernet need help, unable to reach your tech support, kindly help me to solve my issue

@ACTFibernet I upgraded to the special WFH offer and my 250 mbps connection is now showing 20 to 50 Mbps speed. Also, half the sites are not loading. Flipkart loads and Amazon does not. It is happening only on your connection. Please help.

@ACTFibernet @anirudhofficial But Disastrous service at my locality..

@ACT_Issues very worst service ,now in this situation everyone is working from home but then also they are not providing good services. @Actfibernet

@ACTFibernet Sure, no problem. Also, check if you can get it installed than cancelling it. Considering the current scenario, it’ll be really helpful to have Internet service installed. Thanks for your understanding.

@ACTFibernet Worst always connection issues and no proper response from customer care executives

@ACTFibernet Worest service ever seen, your team will never respond to customers issues.

@logichaiisme @airtelindia @TRAI @Idea @reliancejio @BSNLCorporate @ACTFibernet Yet that service not available here bro!

@JeevarathinamD4 @ACTFibernet During payment their representative told that within 7 to 10 days and now its more than 10 still no response and that stupid is not receiving calls.

. @ACTFibernet you are becoming increasingly difficult to get in touch with, you need to revisit the definition of customer service. #FAIL

@ACTFibernet No heroes saluted intil I get my service back! It’s been over 24+ hours

@ACTFibernet Really I can't believe ....Not concerned to reply to mails or messages , Paid money for connection but still no connection.... Try to get good customer feedback

@ACTFibernet I got my problem resolved thank you 😍