ACT outages and service status in Jubilee Hills, Telangana
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 2 outage signals in the last 24 hours around Jubilee Hills, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 2, 12:47 PM GMT+5:30.
- Internet (64%)
- Total Blackout (14%)
- Wi-fi (14%)
- E-mail (4%)
- Phone (4%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Jubilee Hills, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jubilee Hills, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 2: Problems at ACT
ACT is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Jubilee Hills, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Total Blackout | 2 hours ago |
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Hyderabad
|
Internet | 6 hours ago |
|
Hyderabad
|
Phone | 2 days ago |
|
Hyderabad
|
Internet | 2 days ago |
|
Hyderabad
|
2 days ago | |
|
Hyderabad
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
9 recent signals
Community Discussion
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ACT Issues Reports Near Jubilee Hills, Telangana
Latest outage, problems and issue reports in Jubilee Hills and nearby locations:
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umakanth Kalshetty🕙 (@umakanthzzzzzzz) reported from Rājendranagar, Telangana@ACTFibernet One of the worst services nowadays we are facing from you. It is repeating , if you can't solve it please let me know so that I can go to the best service provider any of @JioCare or @airtelindia
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Sajid Mohammed (@isajidmohammed) reported from Hyderabad, TelanganaI am a act fiber broadband customer since years now as my usage is low now wanna change my plan but it's getting difficult for me @ACTFibernet @ACTFibernetHYD
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Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana@ACTFibernet No Response yet and the Internet is still not working. Pathetic service.
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manikanta jakkani (@manikanta807) reported from Rājendranagar, Telangana@ACTFibernet My internet is not working from yesterday. I was told by customer care that there is an issue in my area. That means whole colony is impacted. This is worst service to keep a whole colony wifi down for more than 16 hours. #worstservice
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Shreeram Menon (@Shreeramguy) reported from Rājendranagar, Telangana@ACTFibernet The best internet service provider in HYD, but they do not offer services in areas like moinabad or places near the airport
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Rabbani Ahmed (@Ahmed21Rabbani) reported from Hyderabad, TelanganaWow my problem is solved by Mr Vijay from customer care executive from Hyderabad Banjara hills road no 10 wow super I was facing login from 10 days he resloved my issue with in 2 min I like appreciate him please hire this kind of agent's @ACTFibernet
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Rakesh Yelavarthy (@RYelavarthy) reported from Rājendranagar, Telangana@ACTFibernet your customer care and service in Puppalguda area has gone down drastically over the years. There was a cable breakage in the area yesterday and other ISPs who were also affected resolved it within 3 hours. Here iam still waiting for ACT to resolve it. No internet
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Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana@ACTFibernet Before 1:00 half an hour back I got a call from customer from @ACTFibernet I just checking out my @ACTFibernet and just now i given the feedback
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foodiegooner (@haisreekanthnk) reported from Rājendranagar, Telangana@ACTFibernet applied for a connection and paid 3779 for six months. Now the act sales executive is saying connection is not feasible. I totally agree with this. But the refund is not initiated from act. Please help ASAP
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Minhaj Khan (@PrinceMinhaj) reported from Hyderabad, Telangana@ACTFibernet My complaint ticket was closed without resolving the issue from 28th Sep There is no Internet tired to this #fake #promises #disappointed
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Rizwan Farooqi (@rizwanfarooqi) reported from Hyderabad, Telangana@ACTFibernet Internet still not restored. U did not get in touch either... now the app is not working either, not sending otp for login... amazing customer care. Looks like u guys don't need customers anymore #actfibernet #CustomerExperience #worstexperience
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محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana@ACTFibernet @MMH12169799 Worst quality service poor customer care
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deepesh jain (@deepesh81794347) reported from Hyderabad, Telangana@ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complaint on application.
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Pratigya (@PratigyaSuri) reported from Rājendranagar, Telangana@ACTFibernet Well, this does not help, as the ticket was already raised, and they had said the same, they will try to fix it at the earliest. Can you do something else instead ????????
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Anil (@anilthandra04) reported from Hyderabad, Telangana@ACTFibernet Since yesterday morning I've been trying to reach out to your customer support no one is responding and the act fiber app is also not responding with my network. I need immediate support and resolve the issue
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Mohammed ibrahim (@Mohamme74715712) reported from Hyderabad, Telangana@ACTFibernet need help urgent trying to contact but can’t need to shift my broadband please contact me asap.
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umakanth Kalshetty🕙 (@umakanthzzzzzzz) reported from Rājendranagar, Telangana@ACTFibernet Still am facing issue in internet power backup
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Varsha Gadam (@varshagadam) reported from Rājendranagar, Telangana@ACTFibernet No internet and no results on despite raising multiple tickets. Numbers on customer care are invalid. What is this horrible service!
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Bheem Yadav (@Brother31952713) reported from Rājendranagar, TelanganaI need immediately right now sir account no 10101483724 it's emergency 🦺🦺🦺🦺🦺🦺🦺🦺😑😑😑 about my internet connection information @ACTFibernet
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محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana@ACTFibernet @KRISHNA83138665 Don't go for it. Actfiber net WORST INTERNET poor quality service
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Manamaboy (@Manamaboy) reported@ACTFibernet Do I need to resort to Twitter everytime to resolve an issue?????? This has to be resolved within a few hrs
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Suman Krishna (@i_sums) reported@ACTFibernet is anyone still running the company! I received another message that ETA for resolution has increased again. My neighbours have Airtel and Hathaway connection n it’s working fine. Why only ACT is not working! Terrible!
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thiru_09 (@ThiruppathiP18) reported@ACTFibernet There has been no internet connection at my location since April 29 afternoon 3 pm , and there is still no update on my complaint. Ticket ID: SR10280011060504 Location: Happy Valley Layout, Banashankari, Bangalore This is affecting work and daily activities.
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supreeth_kaashyapa (@SKaashyapa) reported@ACTFibernet worst service from yesterday nite till now no network.. time to change network. Everyone pls don goto @ACTFibernet for net connection
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sadakathullah khan (@hypnoindian) reported@ACTFibernet Account Number 103016866602. I am writing herel email as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background:I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk:I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions:I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.
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MayaRao (@MayaRao) reported@ACTFibernet ACT is not working sbd app is not loading. Contact person is not picking up the phone. Please advice.
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Pheonix (@tae_crew_) reported@ACTFibernet Get my wifi configured ASAP I WILL NOT PAY FOR THE WHOLE MONTH WHEN MY WIFI IS NOT WORKING
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Abhinav Kumar Dubey (@abhinavkrdubey) reported@ACTFibernet @ACTFibernet honestly i feel like lodging a consumer court complaint against your service for all the hassle I am going through.
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𝕾𝖚𝖓𝖉𝖆𝖗𝖊𝖘𝖍 𝕭𝖆𝖇𝖚 (@jsb_offl) reported@ACTFibernet i need latest firmware upgrade for my router. Could you please help?
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Nitish Singh (@Nitish37Singh) reported@ACTFibernet Your team promised relocation by 2 PM today. I cancelled a Jio request based on that.Your service is pathetic & this is outright negligence.If not done by 2 PM, disconnect my broadband immediately. Don't charge me from May 2, 2026.Any billing after May 1 will invite legal action