ACT Outage in Jubilee Hills, Rangareddi, Telangana

@ACTFibernet has the worst service I have ever experienced. We lost our mobile number (number itself is dead) and unfortunately that is connected with our Act account. Trying to change it using app, No use. Trying to contact them by a call, executive put us in endless call loop!

@ACTFibernet Hi internet connection is very very slow please look into it.

@ACTFibernet very worst service paid on 2nd still not yet installed the connection, this is showing how you looting

@ACTFibernet @ACTFibernetHYD "Dear Customer, your account no. 101344908294 is registered for installation. Our team will ensure fastest possible activation" can you pls ensure installation ASAP, if not "fastest"

@its_sahith @airtelindia @ACTFibernet @TataSky @PioneerBroadban @reliancejio @phoneradarblog @Airtel_Presence I actually felt a huge difference because in the society we live in, there were network issues with this being a new locality but through the WiFi, it felt like an HD call.

@ACTFibernet @ACTFibernetHYD what lousy service are you providing , no internet for 3 days now. What do u want me to do , move to another service provider. @reliancejio @Airtel_Presence can you help me with you your plans and arrange a call back.

@ACTFibernet No, the issue is not resolved. No one has called. The Beam calls are for upgrading plans. No one from technical department called.

@ACTFibernet In 6 months, i lose a month on outage . I want the refund of the money for the outage else i am going to file consumer complaint

@ACTFibernet don't have internet since yesterday.. Received SMS after registering complaint through app and tried to call on the no both are invalid no.. hope you will not charge me for 3 days.. Your ACT Fibernet Request SR10134296363212 919121212121/ 917288999999.

Probable life of every @HathwayBrdband customer Birth. Call customer care to complain about connectivity issues. Death. LOS blinks red yet again. Pathetic! P.S. I am tweeting this using neighbor's WiFi. They use @ACTFibernet

Probable life of every @HathwayBrdband customer Birth. Call customer care to complain about connectivity issues. Death. I am tweeting this using neighbor's WiFi. They use @ACTFibernet LOS blinks red yet again. Pathetic!

Probable life of every @HathwayBrdband customer Birth. Call customer care to complain about connectivity issues. Death. I am tweeting this using neighbor's WiFi. They use @ACTFibernet

Probable life of every @HathwayBrdband customer Birth. Call customer care to complain about connectivity issues. Death. I am tweeting this by borrowing WiFi password from neighbor. He uses @ACTFibernet

So @ACTFibernet is cleverly making *illegal* agreement with owners for not allowing any ISP except ACT. I’ve registered for Airtel which is available in my area. Formalities done, but at the end owner objected to it. He isn’t telling me to install Act but raising security issue!

@ACTFibernet Worse service its become day hy day its getting on nerves.when it was beam fibernet it was much good

@ACTFibernet I'm sorry to say none of your team had resolved the issue neither called up...Request you to contact immediately

@ACTFibernet I am your customer since 2013. I requested for resetting my router as I had forgotten the password to share my WiFi. I raised this ticket and it was closed just like that. Please attend to it tomorrow without fail.

What a pathetic service @reliancejio @JioGigaFiber_ no proper answer from customer service for set topbox even after paying for gold plan @ACTFibernet service is far better than you and before the speed was 90mbps but know not even getting 50 mbps😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

@ACTFibernet Nice service guys. Raised request to change plan and no update even after 3 days. Now even internet is not working. Account suspended and can't repay as plan is not changed. If not resolved today, better to switch to big and reliable brands. #poorcustomerservice

@abhijeetkumaar @ACTFibernet It's there way to say, we doesn't care if you have net or not, only money matter (pay the bill or els you account Will be suspended) , and service ******* hel. Best to take local network.

@ACTFibernet @ACTFibernetHYD how can you do that major maintenance activity without intimating the customers priorly. Also, not responding to the issues promotly 2/n

@ACTFibernet @ACTFibernetHYD one of the worst service you ppl are providing to the customers now a days. This is 4th consecutive complain I raised from past 2 months 1/n

@ACTFibernet As mentioned the net is not working!

@ACTFibernet @ACTFibernetHYD again same issue started, if the payment is not made before by the due that's you will suspend the net connection, after payment you guys dnt even provide the proper service, ******* hel with you guys, this month is last.. Done with you services.

@Paytm i have paid broadband bill today and from my account money is also deducted and still the @ACTFibernet page shows no update in the payment history and still no internet please help 🤓

@ACTFibernet thank you for the services though I paid the bill you people did not resumed my services. And customer service is waste always busy. Very bad service

@ACTFibernet Most unprofessional service despite paying the due does not activate the service and no response from customer care pathetic service.

@ACTFibernetHYD @ACTFibernet worst service,no response from customers care & nodal desk after several complaint ,SR10133072403278 😠😠

Such a bad experience with @ACTFibernet initially it was bad speed, then relocation is frustrating. Customer care not bothered. They promised 24hours but nothing delivered I’m a prepaid customer at a loss. It was a mistake switching from @airtelindia really frustrating.

Dear @ACTFibernet @ACTFibernetHYD , It is very frustrating with Act internet. This is third time in the period of one month that I am facing network issue and your will not respond . Why don't you tell this that you need 48 hrs to resolve when we are taking the connection

They are like that! Most disgusting service in Hyderabad! @ACTFibernet

@ACTFibernet I pay you 1400 for my 100 Mbps internet and I dont even get 2mbps speed! Me and my wife don't even get Wi-Fi in the next room! No signal at all! I sit next to the router still nothing! Raised complaints no help! One of the worst connections and support

@ACTFibernet But customer service is worst and connectivity also Raised a complaint on 15th Nov no response from you

@ACTFibernet the services you provide and terrible and people you hire are so incompetent that they fail to respond even after 72 hours of booking complaints and calling them multiple times. I wish to book a complaint in consumer forum

@ACTFibernet Your service has got worse lately.. My internet was off for 4 days in past one week. This is my last month of subscription. Will switch to other service provider. Pathetic service #nointernet

@ACTFibernet Wow what an early reply.Your service Engineers wont lift calls on time and if signal is gone and we complaint,they will reply very late and wont lift calls even we call for 20-30 times.Punctuality is required .so when you recruit them..see this is as a first quality.

@ACTFibernet & @ACTFibernetHYD One of the worst and pathetic service from you guys.. I feel like you have kept this company only for money related but not for providing service.. SR10131934236392 have raised complaint on 31 Oct 19 yet it is not solved.

@ACTFibernet you have the worst service in hyderbad try to splve that asap i have been giving complain everyweek regarding the same issue but till now it is not solved and i raised a complain before 5 days till today no one has even solved it stop fooling ppl try to solve issues

Dear #actfibernet i have been going trought the internet issue from pst 5 days till now now one has even helpled to find out wat is the issue and i am facing this evey weekend as you ppl gve big promotions on your internet before that try to solve this issue asap #ACTfibernet

@ACTFibernet Hello Team, internet is not connecting since morning 10 am.kindly fix it ASAP. Ticket deatils: SR10132082740580

Worst network and their worst customer service @ACTFibernetHYD @ACTFibernet

@ACTFibernet As per my conversation, the resolution is under observation....

@ACTFibernet and the problem persists No solution what a service Great 👍 to have you as my service provider.

@ACTFibernet The speed is not the one which i am paying you calling to your customer care no the executive don't have a single idea the SOP questions she/he is asking, then without raising a incident report ttansffered the call to some technical team and it disconnected.

@ACTFibernetHYD Pathetic service! @ACTFibernet

Paid money a week ago; still no installation. @ACTFibernet your service is more worst than other service i used earlier. @ACTFibernetHYD irresponsible support staff you have.

@ACTFibernet No never ! Few days after it has been closed still the issue persists ! Why should i bother if there is a technical issue at my area. All i need is internet and just because i choose ACT, i am not able to work ..and you looting all my money , your customer support sucks !!

@ACTFibernet Still issue is not resolved. Please shutdown your services if you are unable to serve your customers.

@om41r @ACTFibernet Their service has been nothing short of atrocious. I have experienced the same.

The worst experience with you people @ACTFibernet the internet speed is very slow..unacceptable this is ..#2019MadeMeRealize #actfiber

@ACTFibernet Internet is not working from last evening . Your app is also not working so that i can register an issue . Reg Mob No : 7717776364 Plz reach out ASAP

@ACTFibernet Tried calling all your local support staff in south Delhi but no one bothered to pick up the call. At the time of installation, was told that you have 24/7/365 support but I can't see that. Really misleading your customers. Not at all happy with your service.

@ACTFibernet I've registered my complaint since last evening and till now haven't received any support from you guys. My net is down again for the 3rd time since the installation of the connection which happened 2 weeks ago. #PoorCustomerService

@sanjraj @ACTFibernet ACT are cheaters. They disconnected my connection when I requested them to shift to new location. They didn’t refund my money that i prepaid for the plan. Never trust them.

[1/3] @ACTFibernet your solution was just a few callbacks and a raised ticket which was closed after doing nothing. A few hours after your closing the ticket, this happened. Absolutely fed up now!

@kingslyj @obscurosaur @aldebaran14 @ACTFibernet The first thing I do when I am handed over a friend's Android phone is switch their DNS to DNS/TLS. Modern Androids (Pie onwards) have built in support. It is more complicated for iOS.

@obscurosaur @aldebaran14 @ACTFibernet Doesn't get that far. They just terminate the connection prematurely.

@ACTFibernet how can a ticket closed with customer consent and no option to reopen where other tickets have option to reopen. And i need to wait for fckng 48hrs again to get a response. Please request you to terminate my connection and refund my money.

@ACTFibernet There is a paid solution from you for my grievance. Looking for an alternative solution. Issue remains unsolved!

I have taken internet service two days back from @ACTFibernet but from 4'o clock today no internet. So disappointed.. :(