ACT Outage in Jubilee Hills, Rangareddi, Telangana

Need to contacr customer support for bill adjustment. Power bill hasn't been provided. Account No : 101002880165 Customer care number is not reachable, also sent an email however no response. @ACTFibernet

@ACTFibernet ur services r pathetic, most of the times internet is down and you take more than 24hrs to resolve And you guys know that ur services r pathetic so u keep ur customer service lines dead, to avoid listening to all the hush hush, I am taking leaves from work coz you!!

@ACTFibernet since 15 days there is no internet and without solving our issue the case has been closed multiple times. See my complaint history, you guys are providing pathetic service. i am on an annual package, i want my freaking money back. 9966345167 is my registered no.

@ACTFibernet Am still awaiting for your call. Plz let me know if I have to discontinue the subscription so I can move on with a different service provider

@ACTFibernet My issue is unaddressed and I may be forced to escalate the matter to ministry of telecommunication

Dear @ACTFibernet, I have been using your internet service for more than a decade. Now, that I have shifted to a diff location I was informed that the service is unavailable here. Can you confirm if a new Internet connection can be arranged at new location?

Worst Customer Care Service. Paid but service connection still not given. Waiting for long time @ACTFibernet . I strongly recommend not to take ACT internet provider.@consumercourtin . Trobulling after payment .

@ACTFibernet Hi, I haven't received any call. Plz help me if I have to continue with my decision of discontinuing my subscription

@ACTFibernet Dear team I have taken a new connection engineer visited at my place however he told that it will take 5 days as no box to give connection please look into the issue on high priority Dear Customer your prospect Number is 101422504965,

@ACTFibernet I just had conversation with one representative Mr Naveen and asked for delay in installation of service, informed will be get done 2 weeks because it was escalated to higher level. This shows their integrity to customers and their response. He disconnected call.

@ACTFibernet I need help in getting an Act approved router for my existing ACT connection. Hyd. Unable to raise a ticket. If not possible I wish to discontinue. Plz help.

@ACTFibernet Your ACT Fibernet Request SR10142221188312 is expected to be resolved by 7/2/2020 08:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app.

@ACTFibernet That's ridiculous tweet until you provide uninterrupted services. But that never tends to happen.

@Tremder @ACTFibernet Hey.!! Bro Aryan I'm having proofs like call recording of coustmer support,like stating there higher authorities are neglecting and few coustmer support candidates are cheating us by stating they are from escalation team too insted of resolving our issues.I'm ready to file case.

@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, cant fnd info in app. I may have missed call from act. Would like to know what action was taken.

@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, there is not info on the app. I may have missed the call from act. Would like to know what action was taken.

@ACTFibernet My internet is down again it was up only for 2-3 hours please help to fix it looks like your switch is down again

@ACTFibernet Customers are experiencing DADAGIRI of actfibernet. Company has one of the policis is DOMUNHA. There executive will say one thing and will not keep their commitment. Customer has to go as per their sms only. Another financial torture.

@ACTFibernet Respected ACTFibernet support team I'm facing internet issues and it's 6th time in this month tried to reach customer care but no reply through App it says existing ticket available unable to open new ticket please do needful my number 8297053377

@ACTFibernet I have resolved problem by self by going through YouTube, and your support email is not working kindly check it, because I have sent so many email luckily no reply, so overall very bad experience with ACt Fiber.🤯😠

Shitty broadband service by @ACTFibernet Even though after paying my bill on time i am not able to use internet. @DoT_India

@ACTFibernet Please respect the fact that you can not expect to call without prior appointment and one can pick up. Please communicate on whatsapp or email to fix a mutually convenient time in advance.

@airtelindia i opted fr an fibernet service frm @ACTFibernet Its been 2 weeks and these dumbos think customers are begging them fr connections so taking their own sweet time Anyway shortly getting rid of these dumbos & shifting to @airtelindia. How much time do u take installing?

@SyedMusaib17 @ACTFibernet They wont dude... Its 2 week since i opted for a new connection ... If i call him he says within 24hr ur prblm will get solved bt a week went past that and many to go @ACTFibernet very very bad from ur part

@quiescentninja @ACTFibernet @quiescentninja I hope your issue got fixed now?

@ACTFibernet Pls share the contact details of who can really help customers region wise in AP, because customer care number is not at all helpful except just to know the Info/status about something, they can't take any action on any issue facing by the customers @ACTFibernet @ActfiberC

RT MondalAzimuddin "Dear ACTFibernet i am sick and tired of your worst service. Sent mails, send msg with the details kindly terminate my connection ASAP You're the worst #internet service provider in #Bengaluru"

@ACTFibernet I have an issue since 1 month .my inter keeps disconnecting.but no resolution is provided. I am shifting to airtel. Worst experience with act fiber

@ACTFibernet i have a complaint.SR10242583145712 I have had no interaction with anyone from act and it's just being closed. I have re opened via SMS 4 times today. Wo looks after Vidyaranyapura division. Please call me.

@ACTFibernet Within 4 days I am back with another complaint. My internet stopped working again. Is your service a joke? Can't I get uninterrupted service?