ACT Outage Report in Jubilee Hills, Rangareddi, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Jubilee Hills, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jubilee Hills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at ACT
ACT is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (24%)
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Total Blackout (7%)
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TV (1%)
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E-mail (1%)
Live Outage Map Near Jubilee Hills, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Jubilee Hills, Telangana
Latest outage, problems and issue reports in Jubilee Hills and nearby locations:
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aiyaz hussain
(@aiyazhussain4) reported
from
Hyderabad, Telangana
@ACTFibernet runied my career they got worst customer support, I called multiple time to @ACTFibernet in the past week 3 times I got issue with internet, this is worst service I ever seen, the field agent doesn't responded to my calls even .. this is shitt @ACTFibernetHYD
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD @ACTFibernet hope this week long internet down in issue is resolved today.
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pradeep ch
(@pradeepch180) reported
from
Hyderabad, Telangana
Worst experience with act Fibernet. I am using it with two accounts with 75mbps speed but I have never seen more than 10-15mbps speed in two areas. @ACTFibernet @ACTFibernetHYD @ActfiberC
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Srikanth Bhamidi, CPTD
(@Sri_Learning) reported
from
Medchal Malkajgiri, Telangana
Hello @ACTFibernet I would want to downgrade my plan from 300mbps to 150mbps, please help me out on this as I wound not need enhanced speeds anymore..
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet So you will never provide internet anymore?
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PAWAN
(@pawan1jha) reported
from
Rājendranagar, Telangana
This the way @ACTFibernet @ACTFibernetHYD react to the customer query after making then to wait for more than a week they just send a msg the your query has been closed without even solving it. This is highly unprofessional way to deal and harass the customer
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laxmikanth choubey
(@laxmikanthchou7) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet @ACTBroadbandIn What a worst cuatomer service i have been seeing
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Sujata Tiwari
(@SujataT07213890) reported
from
Rājendranagar, Telangana
@ACTFibernet You guys are worst of the humans. Just now someone called me from ACT technical team and he was down right RUDE. Worst of customer experience from ACT. You guys ROT.
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Ktwodee
(@ktwodee) reported
from
Rājendranagar, Telangana
@ACTFibernet I am a customer since 2016. Was at hometown for 9 months so got the connection deactivated. Waiting for a reconnection since 23rd. Tech team is waiting for approval from Reconnection team to replace cable. 4 days past no service yet. This is pathetic.Acc 101013138447
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD So you closed SR10163698351524 without resolving the issue. Then Rohit called and Area Manager and Technician called at 5pm that someone will come. New SR10163754073819 generated. And still without internet. What the hell is happening! Hub box is at my home! What Permission!!
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Aleem
(@AleemuddinMuhd) reported
from
Hyderabad, Telangana
@ACTFibernet Neither the problem got resolved nor you arranged a call. #worstservice #PoorResponse
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Aleem
(@AleemuddinMuhd) reported
from
Hyderabad, Telangana
@ACTFibernet I could see frequent connectivity issues and your team is working towards interim resolution rather than permanent resolution.within couple of weeks same issue repeated sr no:SR10163681014074. Your services are deteriorating as U r growing.
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Sujata Tiwari
(@SujataT07213890) reported
from
Rājendranagar, Telangana
@bada_paww @ACTFibernet So true... Their service is pathetic. Frequent disconnections. My net is not working since last 12 hours. When I call their customer care, they get away with some flimsy reason with no solution. Imagine the work getting hampered during WFH in pandemic.
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rb
(@iamrameshballa) reported
from
Rājendranagar, Telangana
@ACTFibernet Is it regular practice once in a month to remind my net not working, after paying for 6 months advance. I want to connect to ur top management. Pathetic performance in last 2 months 3 times same issue
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deepesh jain
(@deepesh81794347) reported
from
Hyderabad, Telangana
@ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complained on app
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Ktwodee
(@ktwodee) reported
from
Rājendranagar, Telangana
@ACTFibernet Within 24 hrs of reconnection no services. Your engineering does not come nd does all sorts of troubleshooting over phone trying2 fix router. I have a spare router nd that too is not connecting. Now his phone is switched off. My office nd child's school goes for a toss tomorrow.
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD And now it's saying by tomorrow it will be fixed!! #CustomerCare at it's worst. How can one rely on you for #WorkFromHome ???
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AskMe
(@vgcofeeclub) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Finally temporarily the problem resolved after reaching out to your local service personnel Srikanth
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD @ACTFibernet again recorded message came that it's delayed. What is the problem with your engineers? Aren't they sure if themselves? It's been more then a week the internet is down! What are you doing?
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laxmikanth choubey
(@laxmikanthchou7) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet The very annoying thing is the customer service which says something and does something as been a 5 years customee this is the worst thing i face ever to contact to your customer care
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Akshay Kumar
(@AkshayK82158832) reported
@ACTFibernet I have been ACT customer for 3 years, wanted to temporarily disconnect act connect. May I know what is the procedure. Need a quick resolution of this please @ACTFibernet
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Kathir
(@kkatvel) reported
@ACTFibernet what is the use of having all these in place. First sort out the open issues and then additional activities. Worst customer service. ticket SR10352892763527 lying for more than 10 days no one is there to solve this issue?
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AskiiK
(@Vidooshak) reported
@ACTFibernet You don't have a customer support and whenever there is an issue, customer feel helpless. Today is one such day when the internet is not available from morning in Begur area, but we can't do anything except to wait for you to slowly solve the issue. Pathetic Cust Exp
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Trilok Kumar Yadav
(@sunneyyadav) reported
@ACTFibernet We are the residents of Prestige Ivy Terraces, BLR and today is the 3rd day in last 4 days that link is down. Yesterday it took more than 8 hours to fix. Same issue again. Could you please let us know what is causing this , so that we can shift to other providers.
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Narayanan Hariharan
(@narayananh) reported
@sonaal @ACTFibernet Exactly. They are chasing me every single day without fail.
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girish sharma
(@girish1911999) reported
@ACTFibernet I have disconnected my services 2 months back due to slow network and Iam requestiong for the refund since 2 months but there is no response from your side. This is not the way you treat your coustomers. I need my refund as soon as possibel or I will find a legal way
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Narayanan Hariharan
(@narayananh) reported
.@ACTFibernet I stopped your service only because I found it lacking. Can you please please stop sending me emails and SMSes asking me to reconnect?
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Nanny
(@Nannyrox3) reported
@ACTFibernet @ACTFibernet @ACTFibernetHYD Itz services got compromised****** now they started scams in Down-Grade Policys customers getting effected and helpline-centres literally got ******-up....... they attend customers calls and promises false information, iam the customer since beam🐣
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Child Dev|Nature Lover|Ancient Monuments🌾🌽🌳💧♻️
(@SocialWork_Anil) reported
@ACTFibernet Our NGO Broadband is down since Yesterday Afternoon. Your Technical is slow to repair. Tomorrow 5th March we have Important Online Conference. Account ID: 101354290456 Subscriber Name: VG Prasuna. Request URGENT Repair by today evening. Given Complaint but No Use😞
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Anant Sagar
(@AnantS1109) reported
@InkFriedBrain @ACTFibernet My major gripe is that they normally have great customer service. But they are just being stupid as ****. They somehow got the impression that I want to disconnect my connection and filed a request in. I don't want to disconnect. I want to upgrade.