ACT Outage Report in Jubilee Hills, Rangareddi, Telangana

The service that @ACTFibernetHYD @ACTFibernet is providing to its customers is really not acceptable these days. Have not experienced so frequent internet issues which are eventually affecting work life. We r bound to switch to different broadband connections. #unhappycustomer

@JioCare worst fibre network, connectivity issue & network disconnects now & then …. If not solved vl switch to @ACTFibernet

@ACTFibernet I lost hopes this will be rectified without causing any damage to@my profession. Imagine 2 days of outage for a work from home professional. Not just me but my wife’s job is also affected! Please disconnect. I’m sure there are other ISPs who can resolve issues like this faster

@ACTFibernet your customer care and service in Puppalguda area has gone down drastically over the years. There was a cable breakage in the area yesterday and other ISPs who were also affected resolved it within 3 hours. Here iam still waiting for ACT to resolve it. No internet

@ACTFibernet One of worst service provider making coustmer fool I advice not to connection worst service provider

@ACTFibernet please train your customer care executives. Just had the most frustrating call with an executive who couldn’t understand my question. Please connect me to someone senior who has good communication skills

@ACTFibernet Issue has been resolved within an hour. Thanks act. Hope you continue to out same efforts !

@ACTFibernet Appreciate if you could send somebody to immediately to fix it. Pls take your 10 years old customers in priority. My work is struck in middle of something.

@ACTFibernet See no response again , and its end of the day i would like you guys to understand that you are the worst service providers i have ever seen i am going to disconnect with @ACTFibernet forever and i will encourage people not to use it. Please be ready for next legal course of act

The shittiest 5g network @ACTFibernet the biggest scam its not even 2g

@ACTFibernet sir i don't want sympathy answers from your side but a quick solution to the problems, this is going on for 2 weeks and it's hitting me hard I had made advance payment fr 6 month kindly refund it ASAP.

@ACTFibernet sir facing problem since last week their is no response from your executive side and if they response they talk rudely and without concerning the customer they close the complaint raised kindly look into the matter

@ACTFibernet My Internet is not working since 1 hr. No one is there to respond properly for Customer Service. The App and Website is not working. Disappointed with this service. Kindly Fix this issue as soon as possible.

@ACTFibernet A/C no.101008155935 Internet is down since today 8AM..Please address the issue asap

@ACTFibernet I got call from ACT team, There is no feasibility to connect the box in My area. Also said it will take time to resolve the issue, you may disconnect the connection, we will initiate the refund. Team it's been week still my issue not resolved its hampering my work.

@ACTFibernet 👎👎👎 UR SERVICE WAS WORST

@ACTFibernet ITS A WORST NOT RESOLVING MY COMPLAIN COMPLETEY ONE MONTH IS OVER NOT YET OFFICIAL OF ACT FIBER NET NOT CALL ME

@ACTFibernet Please Reach to this issue ASAP . Pathetic Service

@ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complaint on application.

@ACTFibernet Just speed is not the problem. The Internet is getting disconnected every 30 minutes and my meetings are getting effected. Anyways I have shared my account details with you. Not sure if this finally gets fixed as I have tried to approach you guys every possible ways since 2 month

@ACTFibernet If you really cannot provide proper services, give me back my money and cut the connection off. I'll look for other providers. Intentionally ignoring your customer when called, making wait on call for 45+ mins with your bot , I know you. 2/2

@ACTFibernet, being on 'Basic plan' doesn't mean that you should avoid people. When I was on 'Swift plan' every connectivity problem were resolved in a span of 4 - 5hours. But now, it's been 2 whole days and none of your employees are picking the call either. 1/2

Here we go again @ACTFibernet support is pathetic ..

It seems that @airtelindia will not take any accountability & action on the issues raised by custmrs After raising a ticket for my broadband connection, I have to wait for 3 days and follow up with cc and local team just so that ghost me again will have to switct to @ACTFibernet

@ACTFibernet - Worst ever connection. Internet not working since morning. You guys sent someone to fix it. It got fixed and it's not working again now. Need to change my broadband to other providers. Worst network Act broadband.

@ACTFibernet My disconnection request is being postponed for the last 5 days continuously. Seems like you are just postponing to clock more billing. Can you please help?

SR10367412513854 @ACTFibernet Please check this ticket and resolve asap. #ACTFibernet . This issue is occuring more frequently so please check and provide permanent resolution #WorstService

@ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.

@ACTFibernet @ActfiberC I facing regular internet diconnection, i have raised this issue many times, your representative dosent show up, but in call he says has been fixed and close the ticket. They asked me to change to a new rooter, still not resolved.!

The service that @ACTFibernetHYD @ACTFibernet is providing to its customers is really not acceptable these days. Have not experienced so frequent internet issues which are eventually affecting work life. We r bound to switch to different broadband connections. #unhappycustomer