ACT Outage Report in Jubilee Hills, Rangareddi, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Jubilee Hills, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jubilee Hills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 19: Problems at ACT
ACT is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (3%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Jubilee Hills, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Jubilee Hills, Telangana
Latest outage, problems and issue reports in Jubilee Hills and nearby locations:
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet Ticket No.: SR10155019453772 Net is down since 4am this morning. Was told someone would visit me in two hours to check the issue didn’t happen. Ticket was prioritised twice but no response still. 3rd time asked for an escalation line got dc. No resolution yet.
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Lalit Majarkhede
(@Lalitmajarkhed3) reported
from
Rājendranagar, Telangana
@ACTFibernet why actfibernet take payment before verified network connection available or not . I paid 3k for new connection today technician come for connection he said this area no network box available so wait 7 to 8 day .. Whats joke .
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kamal
(@Kamal_VOLLY11) reported
from
Hyderabad, Telangana
Not able to contact customer care and if try to msg or chat this will be the problem as above. Worst service and connectivity from @ACTFibernet @ACTFibernetHYD. You can check my complaints that howmany times I have registered a complaint on internet connection and slow speed.
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Anand Agarwal
(@anand_agarwal1) reported
from
Hyderabad, Telangana
@ACTFibernet SR10155624065862 raised again.. Internet not working.. 1 day back same problem.. Again and again.. Resolve immediately.. Poor work... Poor customer service
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet Customer care is saying it is being prioritised - but I am facing a lot of inconvenience
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Srikanth Goud
(@asrikanthgoud) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet It's been more than 36 hours we are facing issue. Can you do that resolution quickly
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krishna
(@krishnaerb) reported
from
Rājendranagar, Telangana
@ACTFibernet Hi there I am unable to access internet from morning ,Upon calling customer service they said there is problem at main switch could please any one response try to fix it off ASAP I have client meeting at 7 pm today I am working from home
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Amal saj
(@AMALSAJ) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet please hire some efficient people for your customer care service. I had a terrible interaction with your agent and finally when she couldn’t answer my questions, she disconnected. Now please dont give me this was a network issue excuse.
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet I had raised a billing complaint which is being closed without proper resolution. SR10154647970927
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Uma Shanker Singh
(@singhuss) reported
from
Hyderabad, Telangana
@ACTFibernet Dear support team , As we have registered complaint for change of ownership on 14th mar2021 &Our internet is disconnected last 72 hours . This is bad experience we fased Thanks & regards Uma Shanker Singh Mobile no 9299808141
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet I have been facing internet connectivity issue frequently. I have taken service from other ISP. Plz disconnect my connection.
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Sheikh Ibrahim
(@sheikhibrahims) reported
from
Hyderabad, Telangana
@ACTFibernetHYD It's been 4 days, since my issue didn't get resolved. you made my WFH trouble. I raised ticket for relocating of my connection. No response, no calls and only I can see you people accepting new connection immediately. #ACTFibernet
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet hi your connection seems to be really horrible and lost in Banjara Hills road no 12, hyderabad area. Please check and fix.
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Srinivas Vayuvegula
(@SriniVs8562) reported
from
Malkajgiri, Telangana
@ACTFibernet I am facing lot problem of internet. This is in my son's name. Repeatedly requesting to recetify, but it is fallen on deaf ears, one of the worst worst internet I have seen. I can download a file in very good speed in idea sim atleast 200 kbps. Ac no 101113654712.
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srinivaskumar
(@srinivakumar) reported
from
Rājendranagar, Telangana
@ACTFibernet U guys checking this since a month. Now I am expecting a permanent solution
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Nareen Kumar
(@bnareen) reported
from
Hyderabad, Telangana
Any update on my SR10155014418262, it is not working last two days. Till no one is reached me on this issue. Could you please let me know the current status. #ActFiber #ActFibernet @ACTFibernet @ACTFibernetHYD
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Anand Agarwal
(@anand_agarwal1) reported
from
Hyderabad, Telangana
@ACTFibernet SR10155466177302 pending.. No response.. Please resolve immediately.. Work getting disrupted.. Poor customer service
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet I don’t want you to get back to me after ages like other customers. I need a solution now. This is absolutely ridiculous.
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Tauseef Ali
(@Tauseef_ali03) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, could u plz help me updating H. NO. To correct one In the application form. As currently the last 3 digits showing wrong as its taken automatically from google map.
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@TsspdclCorporat Your maintenance team on road no 12 Banjara Hills main road has cut off some tree and now even my Internet is not working. This is absolute nonsense. Now you fix both my electricity and internet from @ACTFibernet ASAP. My work depends on both. And my family’s income depends on it
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rajaganesh
(@Rajaganeshmani) reported
@ACTFibernet Issue is the time taken for resolution. Even i tweeted this yesterday, what action has been taken so far? Still my connection is suspended. And two days of my work is completely spoiled. If you have access to my service history, call records and SR history, please have a look.
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Saptaswa Chakraborty
(@SaptaswaCH) reported
@ACTFibernet both servers down , internet not working at all...need it restored ASAP!! Your portal is down as well , cannot open it even using mobile or other network!! Cannot log any tickets hence!! Please raise a complaint immediately!! RESPOND IF THIS CANNOT BE RECTIFIED!!
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Mumtaz Ahmed siddique
(@mumtazahmad955) reported
@ACTFibernet Internet not working from yesterday 4 pm till now. Almost 18 hours passed. I raised complaint @7pm. It's also 15 hours. My service request number SR10167610747144. My account No. 101382157523
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VANSI NITESH
(@VANSINICK) reported
@ACTFibernet No Internet from last 24 hrs, every month there is some connectivity issue from your side. Why don't you have a permanent solution for this. Please look into this and try to resolve asap
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s bala krishna
(@Sbalakrishna87) reported
@ACTFibernet Any update please. Since one week all day internet is not working. My family and relatives are at home. They are getting bored in summer holidays. Is this why we need to take subscriptions..?
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Avinash Jain
(@avishobhawt) reported
@ACTFibernet the worst customer service I can ever expect. These guys are worse than any provider in the country. Closing the ticket thrice without informing anything to customer. The only target is to close the ticket, no matter if it is resolved or not.
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Nikhil Kumar
(@nikhilsawlani1) reported
@ACTFibernet - Internet not working in Bglr 560077 area since morning which is troubling a lot, are you doing anything to fix this or I need to change my provider ?
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Yashwanth Reddy Bobba
(@YashwanthRBobba) reported
@ACTFibernet Really appreciable customer services. Closing complaints without even closing comments and within SLAs. Issue exists but complaint got closed. well ACTed.
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SUNIL KHATRI
(@SUNILKHATR51666) reported
@ACTFibernet Again same old story, looks like ACT doesn't have permanent solution to my problem. Every single week I have to raise complaint on Internet disconnect.
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Leaks_2020
(@2020_leaks) reported
@ACTFibernetHYD @ACTFibernet please resolve my issue my internet is not working HTTP error 504 Account number - 101004141103