ACT outages and service status in Kandanūr, Tamil Nadu

Problems in the last 24 hours in Kandanūr, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kandanūr, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kandanūr, Tamil Nadu

Latest outage, problems and issue reports in Kandanūr and nearby locations:

• 
  Alagappan Subramania (@al250849) reported 8 minutes ago from Kandanūr, Tamil Nadu

  @ACTFibernet Issue has been raised that internet is not working before 1 week is not yet resolved , if we ask request or clarification, no proper response is coming !!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Seeker (@seeker0321) reported 3 minutes ago

  @ACTFibernet The customer care guy also promised me refund, I've also recorded the call, if you want I can post in this thread

• 
  Sravan Kumar Pilla (@casravankp) reported 9 minutes ago

  @ACTFibernet yesterday some of your ppl said they will change some cables and the Internet service wont be effected, now since morning Internet is not working! Your guy is not responding to outr calls!! Rajsed a ticket, your people call regularly to updgarde to new plans +

• 
  Arijit Majumdar (@Aar_i) reported 9 minutes ago

  @ACTFibernet What you need to do is take some accountability. Your support staff headed by a Mr. Abhishek (who is in charge of South Delhi I assume, n who sits in okhla office) does not have a clear line of communication. The team under him takes huge amounts of time just to note a complaint!

• 
  Siva Kumar (@sivagmca) reported 12 minutes ago

  @ACTFibernet Nearly 24 HOURS without internet. Multiple calls. Multiple service requests. Still NO resolution. Zero urgency. Zero accountability. This is an unacceptable way to treat paying customers. I would NOT recommend ACT Fibernet to anyone.

• 
  Eshwar Arya🇮🇳 (@EshwarAyan786) reported 13 minutes ago

  I lost the patience here. Such a pathetic customer service by @ACTFibernet . I lodged the complaint at 7:40 AM in the mrng and it's still WIP😑. Without any status of what is happening in the backend. It's not for the first time. But for the Nth time #Poorcustomerservice

• 
  Kumar Srinivasan (@kumaranna) reported 19 minutes ago

  @ACTFibernet SR10381401388914 pending from 1st August. Shifting across 2 streets only. Still not resolved. Kindly look into this. Already called customer CARE few times. Nothing’s moving

• 
  🏴‍☠️Kaushik🏴‍☠️ (@peteragon) reported 20 minutes ago

  @ACTFibernet Ticket no: SR10381578339054 was created 7 hours, still work has not yet started, and I am suffering without any internet for past 7 hours! Please fix this asap!

• 
  SeMa (@MaSe2605) reported 23 minutes ago

  @jeeves_k @ACTFibernet Act fiber is always worst sir 😷😞

• 
  mohammed afzal ahmed (@mohd59afzal) reported 31 minutes ago

  Fraud ACT service,AGAIN A COMPLAIN TICKET WAS CLOSED WITHOUT RESOLVING.Complain id is SR10181418421678,You people think that customer are fools or what,I have spoken with 2 of the act people about the complaint but act close ticket without resolution @ACTFibernet @ACT_Issues

• 
  Maheshwaran R (@MahezwaranR) reported 31 minutes ago

  @ACTFibernet Consent and they charged a bulk amount for this. Then I called the helpdesk to cancel it and even after cancellation a partial amount needs to be paid from my end. Why are you doing like this and why are you asking us to follow up for n no of times. Worst worst worst service