Airtel India outages and service status in Kāpas Herd, Delhi
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 0 outage signals in the last 24 hours around Kāpas Herd, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 28, 8:51 PM GMT+5:30.
- Internet (78%)
- Wi-fi (22%)
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Kāpas Herd, Delhi
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Kāpas Herd, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Airtel India
Airtel India is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kāpas Herd, Delhi
The most recent Airtel India outage reports came from the following cities: Gurgaon.
| City | Problem Type | Report Time |
|---|---|---|
 Gurgaon
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Internet | 2 days ago |
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Gurgaon
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Wi-fi | 8 days ago |
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Gurgaon
|
Internet | 20 days ago |
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Gurgaon
|
Internet | 21 days ago |
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Gurgaon
|
Internet | 22 days ago |
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Gurgaon
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Wi-fi | 26 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Airtel India Issues Reports Near Kāpas Herd, Delhi
Latest outage, problems and issue reports in Kāpas Herd and nearby locations:
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Rajiv Chanana (@RajivChanana5) reported from Gurgaon, Haryana@airtelindia Please improve your customer service and also the employees hired by you in customer service. I have a bad experience regarding installation of new connection Mr Chandan Srivastava in sales gave me false commitments and now he is not picking up my phone and whatsapp. kindly help
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Juggernaut (@Archiestales) reported from Gurgaon, HaryanaHi @airtelindia been facing internet access issue in my Xstream broadband connection, the customer care number is not reachable. Could you pls arrange a call back @Airtel_Presence
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Gaurav Kumar (@gauravk_93) reported from Gurgaon, Haryana@Airtel_Presence @airtelindia I have been facing connectivity issues in my broadband for 2 hours. Kindly look into it as a priority.
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Sanjiv 🇮🇳 (@Sanjiv40551468) reported from Gurgaon, Haryana@Airtel_Presence @airtelindia How many days does one have to wait for you to respond or you guys are on long holidays? Pathetic service and expecting nothing better
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R MuralidharanPillai (@rmpillai) reported from Gurgaon, Haryana@Airtel_Presence airtel email id is not working/ blocked by @airtelindia.Despite repeat follow ups, surprised to see that @airtelnews doesn't cares to read the content and sending replies with stereotypes format. Pl arrange to resolve email id related issue.
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KAMAL YADAV (राव जी) 🇮🇳 (@kamalyadav77) reported from Gurgaon, Haryana@YatendraMedia @Airtel_Presence @airtelindia Airtel network is very poor in all areas.
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Echoes:.:G.E.E.K (@echoes_g_e_e_k) reported from Garhi Harsāru, Haryana@airtelindia Why is no one in #airtel customer care listening to my issues? Why do you charge for @PrimeVideo when you aren’t paying them. Because of your callous billing my @amazon subscription got canceled. Why harass us even after prompt payment s?
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Mayank Trikha (@MickiiSays) reported from Gurgaon, Haryana@airtelindia Guys why did u bid for 5G when u can't handle 4G and ur broadband ??? Pathetic service all across from the country's largest Telecom Company. Out of 7 days in a week 4 days broadband doesn't work. Wake and Shake urself up or **** down this Sham. Phew !!!
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vikas dixit (@vikasdixit88) reported from Gurgaon, Haryana@airtelindia your customer care interface is really not good. I want to change the billing date from 12 of each month to 30 of each month. But I don't know how to do that. Raised a couple of service requests too but nobody contacted me me so far.
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Mohit Hira (@mohitoz) reported from Gurgaon, Haryana@Giza8774 @ViCustomerCare @airtelindia Argh! In 2004-5, I was Vodafone’s 2nd highest NCR customer in terms of billing, after a popular news anchor then with NDTV. And according to them, I’m still a “VIP customer”. Sad how the brand just died. Even when I handled the Airtel account in 2012-14, I retained their no.
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ਨਿਖਿਲ कुमार (@nikhilk101) reported from Gurgaon, Haryana@k_nandie This is a scheme of @airtelindia to mint money from customer hard earned money and if you raise a concern on social media then @Airtel_Presence will show how much they care but at last they only care to earn their money. Bloody thief. #AirtelChorHai
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Gagan Maheshwari (@GagMaheshwari) reported from Gurgaon, Haryana@airtelindia your services are really pathetic. Have been trying to get my wifi issue resolved from last 36 hours but your customer service people speak rudely, dont give any ETA, shows attitude. @Airtel_Presence @airtelnews
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mantrig (@mantri_gaurav) reported from Gurgaon, Haryana@Airtel_Presence @airtelindia pathetic call centre service!! Not able to activate @PrimeVideoIN and need entitlement ID. It's been 3 days now.
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Bipin D. Desai (@BipinDDesai) reported from Gurgaon, Haryana@airtelindia The 5G Network is grossly underperforming. The network keeps switching between 5G & 4G and it's so frequent that any apps like UPI, Banks and for that matter Airtel Thanks freezes. Voice call drops or disruption too is ALWAYS ON. No support from C Care post complaint
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Shashank Pandey (@shashanknpandey) reported from Gurgaon, Haryana@airtelindia please try to fix your SLAs, where your competitor in the market give connection on the same day, it's taking more than a day to shift an existing connection, i mean how hard is it really?! 😓 #RIPCustomerExperience
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Charan Gurjar (@IAmCharanGurjar) reported from Garhi Harsāru, HaryanaHow can I update email id with my Airtel mobile no. Please suggest @airtelindia. I am trying to contact with customer care but not connecting.
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Mayank Trikha (@MickiiSays) reported from Gurgaon, Haryana2/2 @airtelindia and they would come up a different response which is not related to ur problem. Kindly stop this shithousiery. I am requesting to get a call back arrange asap
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CoolDeep (@DeepSingh65) reported from Gurgaon, Haryanastill not response from you guys @airtelindia @Airtel_Presence your services sucks
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Devershee sachan (@devershee) reported from Gurgaon, Haryana@airtelindia why your Customer service is always despise? 🤔
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MoodKaDude (@rajas_alshi) reported from Gurgaon, HaryanaDespite 100s of calls to the customer care and assurance received yesterday that it wont happen, @airtelindia @Airtel_Presence has still auto-renewed my Amazon Prime subscription. This is surely been done on purpose to loot the customers. Please avoid using airtel guys. #airtel
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Nikil tirmakhe (@TirmakheNikil) reported@airtelindia so ******* service bhenchod need call 976846328
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MINALI BANSAL (@bansal_minali) reported@airtelindia @Airtel_Services @airtelindia you send bills on time, if one doesn't pay.. you make multiple calls but when it comes to service issue , no response. Worst internet services.
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Ranjan Singh (@RanjanSinghG) reported@Airtel_Presence @airtelindia Why are you not listening to the problem?
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Ashutosh (@growthinlearn) reported@airtelindia @Airtel_Presence Dear Airtel Customer Support, I am writing to request for assistance regarding my recent transition from a prepaid connection to a postpaid plan. I had an active prepaid plan worth ₹3,500, which was valid for 365 days. At the time of switching to the postpaid connection, a significant portion of this plan was still unused. My understanding was that the remaining value or benefits of the prepaid plan would be adjusted or transferred to my new postpaid account. However, I would like confirmation on whether this transfer has been processed. If not, I kindly request you to initiate the transfer or provide an appropriate adjustment of the remaining prepaid balance into my postpaid plan.
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subhransu pradhan (@OD07IND) reported@airtelindia requested for wifi connection shifting but no One showed up till now! Pathetic service. Just minting money by giving new connections. I need to relocate urgently as i need for my work but you guys are next level incompetent. No calls till now!
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Stalin_Selvam (@mrsss95) reported@airtelindia Is this how you treat customers? Took payment for a new Fiber connection, promised same-day install, but 3 days gone with no calls, no updates. This is unacceptable. Install today or process full refund immediately.
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Suman Rayakoti (@SumanRayakoti) reported@airtelindia @Airtel_Presence facing problem with network and voice services since 3 days in my village Bhupal Nagar pin: 518452. No way to call or message. Please solve ASAP. Office work is getting delayed.
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Santosh.S (@santu2190) reportedWat are u doing Airtel services. It's been 2 days WiFi isn't working and no one has reached out nd the assigned person is not at all picking calls. WiFi keeps disconnecting twice every week n there is no permanent resolution given. Pathetic service @airtelindia #worstAIRTEL
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SAMARTH KUMAR (@samarthkumar1) reported@airtelindia @Airtel_Presence Repeated complaints remain UNRESOLVED, but are falsely marked as “resolved” in your system: 28 Mar 2026 – 11027466345 ❌ 13 Mar 2026 – 10867136039 ❌ Latest – R53GYH2SC2 (raised today) This raises serious concerns on service accountability.
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Surjeet Malik (@S_D_Malik) reported@airtelindia one of the worst customer service centre you have no one knows how to listen to customer complaints and AI chat or is useless doesn’t give you answers and don’t allow you to talk to humans I am fed up with the pathetic service provided by you.