Airtel India outages and service status in Tufānganj, West Bengal

Problems in the last 24 hours in Tufānganj, West Bengal

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Tufānganj, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vikas Ravka (@iamvikaaaas) reported 7 minutes ago

  @Airtel_Presence Hey @AirtelIndia @Airtel_Presence — sent a DM at 2:08 PM regarding shifting my Xstream Fiber connection to a new address in Ahmedabad. No response yet. Requesting urgent assistance. Please help! 🙏 #AirtelSupport #AirtelFiber

• 
  VICKY (@IMVICKY06) reported 8 minutes ago

  @airtelindia We are facing very slow internet from last two weeks in our locality can't even send timely messages.Resolve this issue in high priority

• 
  Santosh Agrawal (@santgra) reported 18 minutes ago

  @Airtel_Presence @airtelindia As an Airtel Black subscriber, I made the apparently unreasonable request of having my fiber connection switched from NAT mode to bridge mode. To Airtel’s credit, the configuration change was completed promptly the very next day. Unfortunately, that seems to be where competence ended. What none of your support personnel, across multiple support tickets and at least three levels of escalation, appear to understand is that when an ONT/router is configured in bridge mode, the subscriber requires PPPoE credentials to actually access the Internet. This is not an exotic networking concept. It is Networking 101. As a result, my broadband connection remains unusable. Since my Airtel TV set-top boxes also depend on this connection, my television services are down as well. My professional work has been impacted, and I have spent days educating your support teams about the basics of the service they are supposed to support. My current ticket number is: 11032477458. Today, two different representatives called to assure me that my issue would be attended to. Having made those assurances, they have now apparently adopted the innovative customer-service strategy of simply not answering calls. At this point, I am seriously considering permanently disconnecting the broadband service and pursuing compensation for the consequential losses I have suffered due to Airtel’s inability to resolve a straightforward technical issue. And finally, a word about the Airtel Thanks app. Calling it “Airtel Thanks” is perhaps the most optimistic branding exercise in telecommunications history. Based on my experience, “Airtel Thankless” would be considerably more accurate.

• 
  Vegeta🇮🇳 (@Saiyan_Blood_) reported 18 minutes ago

  @airtelindia, I have been using 5g unlimited data plan on my phone. The phone is 5g and the network is 5g but the data is getting consumed from my given daily data quota. This is my 3rd time reporting this issue. It gets fixed for a while and goes back to the same. Fix the ASAP.

• 
  CHHOTU KUMAR (@Chhotu_72) reported 25 minutes ago

  @airtelnews @airtelindia @Airtel_Presence In Last week I am very disturbed because your service is very unsatisfied and irritating. The Internet is like 2G Why does their service be very bad 😞 My house to tower distance only 200 meter .Bihar Purnia pin 854337

• 
  Naan Pollathavan (Imagine Blue Tick Here) (@RamananThe) reported 25 minutes ago

  My Airtel Xstream DTH wasrecharged today, but it still shows "Suspended." Airtel says resolution may take up to 4 days. If payment is received, why the delay in restoring service? Will the lost days be added tomysubscription? Please restore the service without delay.@airtelindia

• 
  Eye of the Tiger ! (@Masalatweet) reported 26 minutes ago

  @airtelindia network is too slow, why fool the customers in the name of 5G. Can’t even play a video without buffering ..

• 
  Vicky Singh (@vickybharatiya) reported 26 minutes ago

  @TanaysinghT Company of absolute scammers @airtelindia is charging more than the billing amount of Airtel Black and closing the complaint without resolution. Airtel wale ab scam karke ARPU badhayege, so never take airtel postpaid. @TRAI Please have a check on them #airtel #ScamWarning #scam

• 
  Vikash Singh (@Singh986Vikash) reported 30 minutes ago

  @airtelindia trying to connect with customer support since april through email no response yet.

• 
  RK Arya (@RkAryaAAP) reported 31 minutes ago

  I using your @airtelindia internet for the past 2 years,internet keeps coming and going. I raised a complaint today and got a message saying an engineer will come by 7 PM tomorrow. if you send someone tomorrow, who will compensate me for the loss I suffer during this time? 24x7 ?