Airtel India outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received May 20, 10:33 PM GMT+5:30.
- Internet (47%)
- Total Blackout (22%)
- Phone (16%)
- Wi-fi (12%)
- E-mail (2%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700010 , 700032 , 700002 , 700026 , 700061 and 700071 .
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Airtel India
Airtel India is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Airtel India outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 17 hours ago |
|
Kolkata
|
Wi-fi | 17 hours ago |
|
Kolkata
|
22 hours ago | |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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S K Bajoria (@skbajoria) reported from Kolkata, West Bengal@airtelindia airtel broadband not working since 8AM, it's now 17:27. Complaints of no use. Don't know how will they will continue if this is the kind of service being provided. Disgusted
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sumit sharma (@sumitsh79119063) reported from Kolkata, West BengalTime to say goodbye to @airtelindia,broadband switch to jio. Worst experience facing downtime no upload and download speed.
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sunita sethi (@sunitahousewife) reported from Kolkata, West Bengal@airtelindia Hello there seems to be an outage from the broadcasters side... No tv signal since morning.. 3 hours to be precise...
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Ashutosh Ojha (@iamAshutoshOjha) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence @airtelnews Switched to Airtel recently also taken a new postpaid sim. I wanted my MNP no as primary no and same confirmed by Airtel at that time but now Airtel not responding. Also no n/w, call drop, Internet issue inside the home. #worstServices
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SAPTARSHI CHATTERJEE (@saptarshichat25) reported from Pānchuria, West BengalHello @airtelindia why the network has suddenly gone in my area. Kolkata 700059. It's Been More Than an Hour still now it's not been resolved. Is there any issues with your network? #AirtelDown
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Nirmalya Chakraborty (@nirmalyaown) reported from Kolkata, West BengalAll of a sudden Airtel's network went out everywhere in Kolkata, it's been half an hour and there is no sign of it @Airtel_Presence @airtelindia
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Kaustubh Lal (@kaustubhlal_2) reported from Kumirimora, West Bengal@airtelindia Has To Be Shut Down During A Screen sharing Session With @Apple Which Is Unfortunate And Really Disturbing Disappointing
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Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal@airtelindia First give your service for basic broadband.. and deliver what is promised while making new customer.. worst service i have seen
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Rajeev Saigiary (@RajeevSaigiary) reported from Kolkata, West Bengal@Airtel_Presence @airtelindia again facing internet issue, LOS since from more than 1.5 hour. Still issue not resolve.
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Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal@airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown
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Sudip Roy (@SudipRo56977140) reported from Pānchuria, West Bengal@airtelindia can I upgrade my old Xtreme box with new Xtreme box 2.0 ?? The old device has so many problems like it restart every 15 to 20 minutes. I have made complaint to service engineer but they failed to solve my problem. So I need new box else i may switch to TATA PLAY.
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Brain_explorer (@rajansgpgi) reported from Kolkata, West Bengal@airtelindia Hello, my airtel sim showing no network for last 48 hours. Tried restarting the phone multiple times, even I am not able to login on my airtel app because OTP is not coming in message. #help #SOS @Airtel_Presence
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luvmyself (@iluvmyselfaish) reported from Kolkata, West Bengal@airtelindia You say every corner your network is present but Airtel wifi cannot be provided to a small lane ....stop fooling your customers.
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Pritam Banerjee (@aboutpritam) reported from Pānchuria, West Bengal@airtelindia We looking for a DTH connection on urgent basis. Already booked the same on yesterday via Airtel website. Also received a call for urgent installation but till now no body bother to install the same. If possible kindly support to resolve this.
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SOMNATH DUTTA BANIK (@BANIKDUTTA) reported from Kolkata, West Bengal@airtelindia already applied for Airtel black connection but it was not happened. After 7days also money was not returned into my account. I think Airtel cheating other customer also as they did with me.
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Badal Gain (@badal_gain) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence In 28/08/22 i replace my airtel sim for No Network showing in every phone. Today 19-09-22 also I m facing same problem. No network, no service. Not able to get any customer help form ******* "airtel thanks" app Such a worst service providing airtel.
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luvmyself (@iluvmyselfaish) reported from Kolkata, West Bengal@airtelindia stop sending messages for airtel black or Airtel fiber when u cannot provide the service. I paid too for it and then ur technician says it can't be done . Hopeless....
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Nikki Bafna (@NikkiBafna4) reported from Kolkata, West BengalHello @airtelindia why network has suddenly gone in my area. Kolkata 700002. Is there any issues with your network? #aritel #networkissue @aritelindia
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Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal@syednoor6208 @airtelindia Better to port from Airtel, but the problem is they have already charged non refundable hefty installation charges. So a customer gets stuck with these bunch of cheaters. JIO fiber is the best. They do free installation
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প্রসেনজিৎ.. Prasenjit.. (@PrasenjiTweets) reported from Kolkata, West BengalAreh whenever I m connecting the other network's hotspot with the Airtel device (because no network now) the signal coming on the Airtel sim,and seeing that when I m disconnecting the hotspot, the signal is also disappearing! Wtf! @airtelindia @Airtel_Presence #AirtelDown
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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sayyadahmad kotwal (@sayyadkotwal) reported@airtelindia what is this service People how can trust on your service. If unable to give service kindly cancel and refund my amount
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BILU YADAV (@bilubashirpur) reportedDear @airtelindia, WiFi shifting request raised on 17 May with promised resolution by 19 May. Still no update, no engineer visit, and no proper response. This delay is unacceptable. Resolve it immediately. @TRAI @DoT_India
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Vijaykumar Dalal (@vijay16jun) reported@airtelindia mobile network is not there. Any global outage with Airtel?
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Pritam Yadav (@pritam25722346) reported@excitel_rocks @airtelindia Do send your group team Excitel still not contacted for resolving issues,worst network provider
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MUTHU (@muthu_1001) reported@Airtel_Presence @airtelindia I am a postpaid customer, and since this morning the network has been disconnecting frequently. Calls are getting disconnected repeatedly, and mobile internet is also not working properly. Kindly resolve the issue at the earliest.
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Sandeep pareek (@sampareekengg) reported@Airtel_Presence @airtelindia I’m still not happy with your response in the DM from your team. Firstly, I want a network. Where is it? I’ve complained so many times before and no resolution has been provided by Airtel.
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Sudarshan Lakhotia (@sud_lakhotia) reported@airtelindia I have been charged more in wifi bill despite paying advance rental . Have identified this now looking at the bills from November 2025 to April 2026. For 5 months I have been charged more and now customer on call support is not helping.
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Umama (@umamamomin) reportedhi @airtelindia I requested cancellation of a WiFi connection exactly 10 days ago and there has been no active action being undertaken from your end. is there any problem I am unaware of that is causing a delay?
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Veeru (@imVeeruSA) reported@airtelindia @Airtel_Presence @airtelnews I have been facing internet speed issue from more than one week n I have raised the complaint regarding the same. But you people have not solved the issue. Are you alive or dead? You people are looting our money.
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Ishan Sharma (@IshanSharma666) reported@airtelindia airtel isn’t working facing too many issue network issues