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Airtel India

Airtel India outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Airtel India generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 11, 9:59 PM GMT+5:30.
  • 63% Internet (63%)
  • 19% Wi-fi (19%)
  • 14% Total Blackout (14%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700026 , 700094 , 700063 , 700032 , 700010 and 700061 .

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 12: Problems at Airtel India

Airtel India is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Airtel India outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Internet 20 hours ago
Kolkata Wi-fi 2 days ago
Kolkata Internet 2 days ago
Kolkata Internet 3 days ago
Kolkata Internet 3 days ago
Kolkata Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Rafiqu53
    محمد رفیق (@Rafiqu53) reported from Kolkata, West Bengal

    @IBMNews @airtelindia Dear sir, Yesterday after 3years one tecnical person visited my place he tried in front of him Speed increase up to 25 MB,and promiss wil better 2 days In this respect please find attached speed again not even one MB, this problem I am facing last 4 yrs Md Rafique,8981171937

  • avijit4love
    Avijit Saha (@avijit4love) reported from Kolkata, West Bengal

    @Airtel_Presence @airtelindia no network across kolkata from last 30 minutes

  • ranabirspeaks
    Ranabir Chattopadhyay (@ranabirspeaks) reported from Kolkata, West Bengal

    @airtelindia can you please help us..?

  • ManjariSelec
    Manjari Selections (@ManjariSelec) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence Our broadband connection in our premises is down due to fire broke out this morning at 5 AM at an electric pole near our building. Tried to lodge a complaint but nothing happened. My ID is 03385167372_dsl. Kindly restore the line ASAP

  • ritabrata92
    Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal

    @airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown

  • SudipRo56977140
    Sudip Roy (@SudipRo56977140) reported from Pānchuria, West Bengal

    @airtelindia can I upgrade my old Xtreme box with new Xtreme box 2.0 ?? The old device has so many problems like it restart every 15 to 20 minutes. I have made complaint to service engineer but they failed to solve my problem. So I need new box else i may switch to TATA PLAY.

  • RanjanNiwas
    niwas kumar ranjan (@RanjanNiwas) reported from Pānchuria, West Bengal

    @airtelindia one of the worst service given by airtel. Aapke representative 200 rupee mante hai seem delivery karne ka, esse to better @jio koi charge to nahi leta hai Nahi chatting hai to company band kr do, public ko lootna band kr

  • yash_nathvani
    Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal

    Post my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence

  • BANIKDUTTA
    SOMNATH DUTTA BANIK (@BANIKDUTTA) reported from Kolkata, West Bengal

    @airtelindia already applied for Airtel black connection but it was not happened. After 7days also money was not returned into my account. I think Airtel cheating other customer also as they did with me.

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal

    @Airtel_Presence @airtelindia Airtel fraud company hai. They cheated to customer. Don't use Airtel service.

  • Prosenjit080682
    Prosenjit Banerjee (@Prosenjit080682) reported from Kolkata, West Bengal

    @airtelindia When will the beautiful airtel 5G service hit Kolkata???

  • nirmalyaown
    Nirmalya Chakraborty (@nirmalyaown) reported from Kolkata, West Bengal

    All of a sudden Airtel's network went out everywhere in Kolkata, it's been half an hour and there is no sign of it @Airtel_Presence @airtelindia

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Kolkata, West Bengal

    @airtelindia ticket id- CUMRC3EST20230105467849 PLEASE RESOLVE MY NETWORK ISSUE OTHERWISE I WILL PORT

  • shashwat19jan
    Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal

    The worst service in broadband is by @airtelindia . Pathetic service, customer care has no clue, sales people are fraud and cheater. Coming to the speed, the 3G network would work better and faster. Better is Airtel closes it's service for everyone's peace. #Airtel #AirtelDown

  • stopthestart
    Esha (@stopthestart) reported from Kolkata, West Bengal

    @airtelindia 1) WONDER WOMEN 2) GIRLS HOSTEL 3) SHOOTER 4) CID 5) FOUR 6) TANAAV 7) GOOD BAD GIRL 8) Hethen Tagging, #AirtelXStreamPremium @airtelindia #AirtelWeekendChallenge

  • im_karanC
    Karan Chopra (@im_karanC) reported from Kolkata, West Bengal

    @airtelindia I'm using d2h for last 5 years...this year's inhave paid 150 four times and 900 in sept...again connection problem..how many times should i pay...should i shift to tata sky....d2h 3024489391..calling the engineer arif 8617794376 to whom I paid 900.south kolkata

  • Gourisa62240909
    Gourisankar Das (@Gourisa62240909) reported from Pānchuria, West Bengal

    @airtelindia without any prior notification why we were suffering network issue last night. Very poor service. Displayed emergency calls only.there was no signal from 11.50 pm to approx. 3 am.

  • RajeevSaigiary
    Rajeev Saigiary (@RajeevSaigiary) reported from Kolkata, West Bengal

    @Airtel_Presence @airtelindia again facing internet issue, LOS since from more than 1.5 hour. Still issue not resolve.

  • destinationroni
    Anindya (@destinationroni) reported from Ghusuri, West Bengal

    Hello @airtelindia , I have my wife's no attached with my postpaid plan. She lost her phone today , and she needs the duplicate sim.i am currently suffering from diarrhoea and dehydration due to ongoing heatwave in WB. Please provide me support as I can't go to Airtel store now.

  • TilotamaG
    Tilotama Vikram CA, CS (@TilotamaG) reported from Kolkata, West Bengal

    @airtelindia Why does ur engineers r hell bent on taking the satisfaction service code! If I am not satisfied with the service why will I give the satisfaction code?

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • sharmaricha10
    Richa Sharma (@sharmaricha10) reported

    @airtelindia @Airtel_Presence standard response of replied to DMs wont help becoz their you are not responding or resolving anything. I simply dont want to use airtel fiber wifi services. Simply disconnect. You cannot force me to keep using connection with zero connectivity

  • BISWAJITMO47015
    BISWAJIT MOHAPATRA (@BISWAJITMO47015) reported

    @airtelindia This delay is unacceptable. My complaint (ID: CAGPS3EST20251113705919) is still unresolved despite the emergency. As a paying customer, I need an immediate fix and resolution timeline. Please resolve this on priority. #Airtel #NetworkIssue #Urgent

  • satyapchamp
    Satya Prakash (@satyapchamp) reported

    @airtelindia @Airtel_Presence This is regarding service request no. 11028269512. No wifi network since yesterday. Complaint twice but no resolution yet. Called yesterday & the person said he has escalated this to the supervisor but seems the supervisor is enjoying the weekend.

  • sudiprules
    sudip (@sudiprules) reported

    20046396701 service request no. Need immediate support @DoT_India @JM_Scindia @airtelindia

  • ganeswarsahoo0
    ganeswar sahoo (@ganeswarsahoo0) reported

    @TRAI @airtelindia Dear sir, most of time airtel 4G network not working and 5G internet is very slow at my location pin-755043. Complaint so many times but no solution yet. Plz check sir.

  • manishsingh8888
    manish singh (@manishsingh8888) reported

    @airtelindia @Airtel_Presence @airtelindia Seriously fed up with Airtel Complaining since 5th April — no technician, no fix. First disconnections, now broadband completely dead (no lights). Even today called support — just complaint update, NO ACTION.

  • whyprax
    praxiq (@whyprax) reported

    @JioCare is worst jio fiber service. its been 7 days no internet connection. @airtelindia how do i get your wifi installed

  • dr_ekant
    Kumar Ekant (@dr_ekant) reported

    @airtelindia @Airtel_Presence I have active postpaid and wifi connection which was supposed to get merged as black connection on purchase. Till date its not merged and i am getting 2 different bills. Who will bear the bill cost This is complete forgery and pathetic service

  • gothamrai
    Jitesh (@gothamrai) reported

    Hey @airtelindia been getting your Prime renewal reminders daily. Would be nice if your app or useless chat would help me cancel or customer care actually led to a human who could. None of them do. So here’s my public cancellation request. Do with it what you will

  • pallabpdc
    PALLAB DE CHOWDHURY (@pallabpdc) reported

    @airtelindia really sorry to be your customer. Real pain you feel when try to connect with customer care. I have paid for wifi connection but cancel my order. Now for refund not getting any response. Does this became regular for you? After taking others money stay quiet.