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Airtel India outages and service status in Kolkata, West Bengal

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Full Outage Map
  • Airtel India generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jul 20, 7:28 PM GMT+5:30.
  • 69% Internet (69%)
  • 11% Total Blackout (11%)
  • 11% Phone (11%)
  • 9% Wi-fi (9%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700026 , 700006 , 700052 , 700027 , 700032 , 700005 and 700061 .

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Airtel India outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Internet 10 hours ago
Kolkata Internet 14 hours ago
Kolkata Internet 23 hours ago
Kolkata Internet 7 days ago
Kolkata Internet 8 days ago
Kolkata Wi-fi 8 days ago

Community Discussion

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Airtel India Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • RajeevSaigiary
    Rajeev Saigiary (@RajeevSaigiary) reported from Kolkata, West Bengal

    @Airtel_Presence @airtelindia again facing internet issue, LOS since from more than 1.5 hour. Still issue not resolve.

  • saptarshichat25
    SAPTARSHI CHATTERJEE (@saptarshichat25) reported from Pānchuria, West Bengal

    Hello @airtelindia why the network has suddenly gone in my area. Kolkata 700059. It's Been More Than an Hour still now it's not been resolved. Is there any issues with your network? #AirtelDown

  • anirbantw
    Anirban Das (@anirbantw) reported from Kolkata, West Bengal

    @Airtel_Presence @airtelindia Please allow me uninterrupted service for next 3 days I will make the bill payment within that time.

  • PrasenjiTweets
    প্রসেনজিৎ.. Prasenjit.. (@PrasenjiTweets) reported from Kolkata, West Bengal

    Is there any issue going with @airtelindia ?? No signal whatsoever, unavailable to make calls... Anyone else.. facing same..? Can't even contact customer care.. @Airtel_Presence

  • bladeit
    Rana | Please #Vaccinate💉 (@bladeit) reported from Pānchuria, West Bengal

    Everyday @airtelindia @Airtel_Presence is going from bad to worse. Last night almost no data connection and since morning it's patchy. Never seen the 4G+ working in full swing. It's been 16 years since this circle ⭕ guess time to switch.

  • ManjariSelec
    Manjari Selections (@ManjariSelec) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence Our broadband connection in our premises is down due to fire broke out this morning at 5 AM at an electric pole near our building. Tried to lodge a complaint but nothing happened. My ID is 03385167372_dsl. Kindly restore the line ASAP

  • SniperdmYT
    YORIICHI TSUGIKUNI (@SniperdmYT) reported from Kolkata, West Bengal

    @airtelindia Do u provide AirTel Xtreme connectivity on pin number - 700125, Barasat, Kolkata, West Bengal?? If so my friend needs one now immediately! He was a Jio Fiber user for 3 months but due to some problems he wants to switch. So pls do respond me ASAP.

  • iluvmyselfaish
    luvmyself (@iluvmyselfaish) reported from Kolkata, West Bengal

    @airtelindia You say every corner your network is present but Airtel wifi cannot be provided to a small lane ....stop fooling your customers.

  • soumenc62000927
    soumen chakraborty (@soumenc62000927) reported from Bārāsat, West Bengal

    Please activated volte service on my number 8167690366 @airtelindia

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @airtelindia @Airtel_Presence @airtelnews No network 21 Mullick street opposite burrabazar police station ground floor pincode 700007 shop name sipani stores, kalpataru enterprise, sarvodhay traders.

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal

    @Airtel_Presence @airtelindia Airtel fraud company hai. They cheated to customer. Don't use Airtel service.

  • DebasisTwwTs
    i)ebasis RR IvIishra 🇮🇳 (@DebasisTwwTs) reported from Kolkata, West Bengal

    @Airtel_Presence @airtelindia Thank you team for this devasting service. Even your escalation team failed to fulfill their commitment. Worst customer support from a brand like Airtel.

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Kolkata, West Bengal

    @airtelindia ticket id- CUMRC3EST20230105467849 PLEASE RESOLVE MY NETWORK ISSUE OTHERWISE I WILL PORT

  • shashwat19jan
    Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal

    @syednoor6208 @airtelindia Better to port from Airtel, but the problem is they have already charged non refundable hefty installation charges. So a customer gets stuck with these bunch of cheaters. JIO fiber is the best. They do free installation

  • PrateekAgrawala
    Prateek Agrawal (@PrateekAgrawala) reported from Kolkata, West Bengal

    It's time to say goodbye to #airtelthanks worst ever service experience at their #Kakurganchi branch, Kolkata Visited on 18th and collected duplicate @Airtel_kolkata @airtelindia @Airtel_Presence postpaid sim, which is yet to be activated. Raised complains but no resolution

  • imaamit18
    ammit kumar singh (@imaamit18) reported from Pānchuria, West Bengal

    Helo @airtelindia how to contact with your customer service my broadband is not working from evening and your customer care not responding @airtelnews

  • ssadhukha
    sudipto sadhukha (@ssadhukha) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence @airtelnews Hey, both network and broadband are down since 9.50 . Is there any update for the same? No prior info, is it really a service? Pincode-700135 #AirtelDown

  • e7a30401fabe4b1
    Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal

    @airtelindia @airtelnews @Airtel_Presence raised service request morning still no follow up no update still in cloud 10077189391 due to WFH totally dependent on broadband connection.. Please restore its not working since yesterday evening

  • MBshon
    manasijbhattacharjee (@MBshon) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence no network since 11pm. At least make an effort to inform what's the problem? 🙏🙏

  • shashwat19jan
    Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal

    @airtelindia Worst service.. Airtel.. never go for it

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • imshekharsingh1
    Shekhar Singh (@imshekharsingh1) reported

    @Airtel_Presence Till now no solution has been found for my problem, only useless answers are being given in DM, whereas I am giving complete proof, still I get the same answer in DM. @airtelindia Do you want your customer to switch SIM companies? You may be too proud to be bigger.

  • vinamrachaware
    Vinamra Chaware (@vinamrachaware) reported

    @airtelindia Since last 2 years I am complaining repeatedly for internet issues on 0725618967255_wifi Your local service centre know the fact that casset that connects to cod is the issue but he is not changing to save money .... Pathetic state .... Third grade service....

  • EkPagalInsan
    Gandi naali ka keeda🦠 (@EkPagalInsan) reported

    @airtelindia I have nothing against you. In fact, I'm currently using two Airtel SIMs and one Airtel broadband connection. But if a customer has to tweet or send a DM on X just to get basic service, it really shows the level of negligence in your customer support.

  • JmTeamsuzuki
    JM (@JmTeamsuzuki) reported

    @airtelindia It’s been 5 days no resolution yet. There is an issue with the router but your technical backend team is such a useless team not able to resolve my issue. They have to update the firmware of Nokia router which they aren’t able to do. If your team is not capable why dont you change the router immediately ? Lost the trust in #Airtel #Hyderabad @airtelindia worst service and pathetic customer support.

  • engineerladka69
    Himanshu (@engineerladka69) reported

    its literally next to impossible to raise any concern with @airtelindia , did a recharge, the pack did not get activated. Now i’m in a loop between voice bot and chat bot . Neither of them being able to log a complaint. Its so frustrating. @TRAI

  • Vivekbh89041763
    Vivek bhargava (@Vivekbh89041763) reported

    @airtelindia As usual poor quality AIRTEL BROAD BAND Service. Net down three times in 20 days in Hyderabad under pincode 500010. Incompetent Technical support team . @reliancejio

  • Zorba_tha_Budha
    Shrikant (@Zorba_tha_Budha) reported

    @Airtel_Presence @airtelindia — This is daylight robbery and I want answers, not another apology template. I pay for a 200 Mbps broadband plan. Since 16th July, I’ve been getting 1 Mbps. When I called customer care, I was told I had “exhausted my monthly data quota” and was sold a ₹300 booster with 500 GB valid till 25th July. Next morning — 1 Mbps again. Your team’s explanation? I apparently consumed 500 GB IN ONE DAY. Let me put that in perspective: 500 GB in a day means downloading roughly 100 full HD movies overnight. I was barely using my PC. This has now happened repeatedly — I’ve been forced to buy THREE boosters just to be able to work from home, and every single morning I’m back to 1 Mbps with the same absurd claim. Not one person at Airtel can explain HOW this data is being consumed. No usage logs. No device-wise breakdown. No investigation. Just the same script on every call: “Sir, please purchase a booster.” This is either a serious billing/metering failure on your network or a deliberate scam to milk customers through boosters. Either way, your customer support is the most pathetic I have ever dealt with — zero knowledge, zero accountability, zero escalation. Here is what I want, in writing: 1A complete usage log proving your 500 GB/day claim 2A refund of all three boosters 3A written explanation of this metering failure If I don’t get this, I’m disconnecting this connection permanently and filing formal complaints with TRAI and the National Consumer Helpline. I’ll also make sure this experience is documented publicly for others considering Airtel broadband. And as I write this — I am STILL getting 1 Mbps. So tell me @airtelindia, what should I do now? Buy another booster?

  • Anshu2711
    Sudhanshu | सुधांशु (@Anshu2711) reported

    @airtelindia worst after sales service for air fiber. Basic equipments not available at airtel stores. Complains are not attended and closed given fake completion reasons. Did not expect this from a reputed brand like Airtel

  • hiddenstrike100
    Gourab Chatterjee (@hiddenstrike100) reported

    @Airtel_Presence @Airtelxstream4 @airtelindia is there anyone who cares about customer in Airtel? It is disgusting and so annoying that airtel can harrash customers like this

  • buttermasale
    aaru (@buttermasale) reported

    Im not worried about 5G hotspot, but Im frustrated about @Airtel_Presence way of response. They simply asked me to DM the query, I did but no response no resolution even I haven’t heard back from them. Its been more than a week. Pathetic @airtelindia