Airtel India outages and service status in Kolkata, West Bengal
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Full Outage Map
- Airtel India generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 7, 10:16 PM GMT+5:30.
- Internet (63%)
- Wi-fi (15%)
- Phone (12%)
- Total Blackout (10%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700010 , 700027 , 700071 , 700006 , 700052 , 700063 and 700028 .
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Airtel India outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
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Internet | 9 hours ago |
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Kolkata
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Internet | 9 hours ago |
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Kolkata
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Wi-fi | 15 hours ago |
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Kolkata
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Internet | 1 day ago |
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Kolkata
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Internet | 1 day ago |
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Kolkata
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Internet | 1 day ago |
Community Discussion
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Airtel India Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal@airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown
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Tamal Mandal (@Tamalmandal15) reported from Hāora, West BengalWorst class network on airtel any challenges callme.. @Airtel_Presence @airtelindia @airtelnews 8017004144 Pin_711306 Lat 22.4716 Long 88.0139 Worst worst service
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Nihar ranjan sahu (@lala_sahu) reported from Pānchuria, West BengalAirtel Xtream broadband is not working since 1 hour and during Work From Home period this type of issue is very pathetic and i am trying to call Customer care but there is no response from them and kindly help me on this please😭😭😭😭 @airtelindia @Airtel_Presence @TRAI
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Chaitanya Srivastava | 🇮🇳 (@chai_n_books) reported from Kolkata, West BengalOver 3 hours and no response or help made available from @Airtel_Presence @airtelindia. I am genuinely so done with this brand and their service. Ugh.
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Sourish Mukhopadhay (@MSourish) reported from Kolkata, West Bengal@airtelindia very bad experience with service. I’ve recharged for 999inr , and that’s mentioned Amazon prime for 84days. But after recharged it’s showing this offer not available. I’m using your service from last 9 years. And now I’m regretting. This happened twice.
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Rajat Kandoi (@rkandoi1) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence Our Broadband 033--40068922 is not working since morning,pls have it checked and correct it. Pin Code 700001
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Sayantan (@SAYAN_TAN_) reported from Pānchuria, West BengalSo this is your resolution. I had raised this concern so many days back and as of now, nothing has been done from your side. I repeat, nothing. You can't imagine the difficulties I had to face when I was outside my home in this festive season. @Airtel_Presence @airtelindia @TRAI
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Vishal Kumar (@VishalK45653607) reported from Pānchuria, West BengalThe worst service from @airtelindia .I have requested the installation of BB a month back but they delayed installation and i have to cancel that and now again i raised the request but this time also after billing i am getting the same excuse from the team.Order id 2129279199710
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Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal@Tweeting_sc @airtelindia Same . . The customer service is ****.. they will never admit their mistakes
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Kunal Berry (@kunal67) reported from Kolkata, West Bengal@airtelindia Airtel services are getting pathetic complaint no 10108463996 lodged around 6.46 am not resolved even after 12 hrs whereas the file is closed without resolution. Really pathetic.
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S N Datta (@DattaDattasn) reported from Pānchuria, West Bengal@airtelindia I do not understand why your service is so poor! Made request for restoration of broadband line but nothing happened even after 24 hours.
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প্রসেনজিৎ.. Prasenjit.. (@PrasenjiTweets) reported from Kolkata, West BengalWhat's wrong with you @airtelindia ?? No signal whatsoever, unavailable to make calls... Can't do anything.! Can't even contact customer care.. @Airtel_Presence solve it out first In Kolkata-700010 #AirtelDown
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Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal@Airtel_Presence @airtelindia Airtel fraud company hai. They cheated to customer. Don't use Airtel service.
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Geet Agarwal (@gtagwl) reported from Hāora, West Bengal@_anishaj @airtelindia @Airtel_Presence I think I heard on a talk airtel's CTO had with one of the Indian Tech Youtubers on launch of their 5G+ that with this 5G rollout there will be reduced congestion on the network due to tech improvements maybe let's give a try.
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Tilotama Vikram CA, CS (@TilotamaG) reported from Kolkata, West Bengal@pussymonious @airtelindia Ohhh! The engineer is saying that ur laptop isn’t supported! But I get this signal in my home jio fiber
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feb5kntl (@feb5kntl) reported from Pānchuria, West Bengal@airtelindia @AirtelXtream Connection is down since last 5 hrs , no resolution till now after the complaint, how could be your tat is of more than 24hrs , when grocery can be delivered in less than 10 minutes.
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Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal@Airtel_Presence @PrateekAgru @airtelindia if you close down your broadband service it will be good for all. The worst thing is these cheaters charge a hefty nin refundable amount for installation so that customer will have no option but to stick to their services. Jio fiber is the best in this way
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SAPTARSHI CHATTERJEE (@saptarshichat25) reported from Pānchuria, West Bengal@AakashY46527797 @airtelindia Not only the internet, the entire network is unavailable for long hours.
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Soumya (@Soumya98988561) reported from Ghusuri, West Bengal@airtelindia @MIB_India @jagograhakjago What should I do if I want to retrieve an ( recorded and not saved) important conversation which is not stored in my handset? Plz help
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Subhabrata Roy (@Savviesolution) reported from Kolkata, West Bengal@airtelindia disappointed being a loyal Airtel customer from decades. Changed my plan to view Netflix but it’s not getting activated due to your internal issue. Customer care can’t help to resolve as well. Why the service is so poor!! Surprised 😯
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Indy Sarker (@IndySarker) reported@airtelindia you really need to sort out your tech. It’s a total disaster! All along we could buy an international roaming on your mobile app. Not anymore! It’s full of bugs and the same experience is on the desktop. Your customer hotline put you on hold for 8 mins and then disconnects on its own! I have tried for the last 30 mins and cannot switch on international roaming. Fire your tech leader!
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AKASH KARIYA (@akashkaria1994) reportedYour team is so incompetent that our internet is still not working. Shame on you At least give my refund @airtelindia @reliancejio Jio your internet is not available in our building, let me know how to bring it here
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Vishal Bisht (@Bishty83) reportedHello @airtelindia, I want to debundle my Airtel black. The customer care team is unable to resolve it and I was told that I will receive a call by 5pm yesterday from backend team as there is some issue from their end. Still no call have been received.
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Binaca (@BPinto54515) reported@airtelindia you guys suck.. no answers, no resolution Just pass the buck I spoke with an agent a supervisor and his supervisor.still no definite resolution
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Mark Johnson (@MarkJoh63052590) reported@airtelindia is the worst if you're willing to get a new wi-fi connection Never ever go ahead with them. It's been 48 hours since I made the full payment, they still haven't done anything. Now they said they will take 4 days just for just the visit Go ahead with @reliancejio
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T K (@TavinderT) reportedAnother day and my Airtel broadband is STILL WORKING despite repeated disconnection requests. Why am I being forced to pay for a service I’ve asked to terminate multiple times? Stop billing, disconnect immediately, and share final bill + closure number. @airtelindia @Airtel_Presence #Airtel #CustomerServiceFail #trai
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Dinesh Gautam® I दिनेश गौतम® I دنیش گوتم® (@dkgautam007) reportedDear @airtelindia like you take followups for your pending bills using phone calls from your executives then for Customer Service why you dnt allow to connect with call center and divert us on Chat Bots.Which is more harrasment rather than support. You providing services to Humans not to Robots. @jagograhakjago @PMOIndia
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Bullet 350 (@MohitChaud84936) reportedPlease stop the excessive recharge reminder calls for my Airtel WiFi connection. The moment my plan expires I receive 15–20 calls a day. Even after saying I’ll recharge later, the calls continue nonstop. This is extremely irritating. Kindly fix this. @airtelindia @Airtel_Presence
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Chandan Sarangi (@Chandan_0516) reportedHi @Airtel_Presence @airtelindia and I should “adjust” or surrender the connection. Is this the level of service expected from a reputed company like Airtel? I’m paying for both WiFi & TV services, yet I can neither work from home nor watch TV properly. This is unacceptable.
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kuldeep kadam (@kuldeep119) reportedHi @airtelindia @Airtel_Presence , I recently recharged my number 8780359977 with ₹3599, but I would like to upgrade it to the ₹4099 plan. The plan just started on 2 May 2026, and I’m completely okay to pay the price difference. Could you please help me with this request?