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Airtel India

Airtel India outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Airtel India generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 26, 3:13 PM GMT+5:30.
  • 65% Internet (65%)
  • 14% Wi-fi (14%)
  • 12% Total Blackout (12%)
  • 6% Phone (6%)
  • 2% E-mail (2%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700026 , 700052 , 700063 , 700010 , 700094 , 700071 and 700027 .

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 26: Problems at Airtel India

Airtel India is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Airtel India outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Internet 2 hours ago
Kolkata Internet 21 hours ago
Kolkata Total Blackout 1 day ago
Kolkata Wi-fi 1 day ago
Kolkata Internet 2 days ago
Kolkata Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • parsaimon
    Partha Sarathi Mondal (@parsaimon) reported from Ghusuri, West Bengal

    Hey @airtelindia, I am not getting 5G signal in my location despite having a 5G phone. Any suggestions 😐? Why?

  • nirmalyaown
    Nirmalya Chakraborty (@nirmalyaown) reported from Kolkata, West Bengal

    All of a sudden Airtel's network went out everywhere in Kolkata, it's been half an hour and there is no sign of it @Airtel_Presence @airtelindia

  • millenialwhoop
    Sagnik (@millenialwhoop) reported from Kolkata, West Bengal

    @airtelindia worst wifi ever.

  • ManjariSelec
    Manjari Selections (@ManjariSelec) reported from Kolkata, West Bengal

    @Airtel_Presence You are requested to ensure that your appointed Engineer should meet us in the building premises to provide assurance that it will never happen again. @airtelindia #sunilmittal #gopalvittal #dineshkrmittal

  • SanjayS83328754
    Sanjay Sengupta (@SanjayS83328754) reported from Kolkata, West Bengal

    @ViCustomerCare I am porting my Vi number to @Airtel_Presence @airtelindia Till date no resolution after several requests and complaints .. Switching to Airtel now

  • SAYAN_TAN_
    Sayantan (@SAYAN_TAN_) reported from Pānchuria, West Bengal

    So this is your resolution. I had raised this concern so many days back and as of now, nothing has been done from your side. I repeat, nothing. You can't imagine the difficulties I had to face when I was outside my home in this festive season. @Airtel_Presence @airtelindia @TRAI

  • Rafiqu53
    محمد رفیق (@Rafiqu53) reported from Kolkata, West Bengal

    @IBMNews @airtelindia Dear sir, Yesterday after 3years one tecnical person visited my place he tried in front of him Speed increase up to 25 MB,and promiss wil better 2 days In this respect please find attached speed again not even one MB, this problem I am facing last 4 yrs Md Rafique,8981171937

  • debanjans89
    Debanjan Sannigrahi (@debanjans89) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence your quality of service has significantly dropped/underperforming at 21st Floor, Tower 5, PRAYAG, NEW KOLKATA (Pin - 712202) FREQ CALL DROPS, AUDIBILITY ISSUE, NETWORK GETTING VANISHED, 4G N/W with NO SERVICE. KINDLY DO THE NEEDFUL AT THE EARLIEST...

  • sainkydj1986
    CMA Vivek Jaiswal 🇮🇳 (@sainkydj1986) reported from Pānchuria, West Bengal

    @Airtel_Presence @airtelindia Airtel X-Stream Internet down from Afternoon in Kolkata. Please check.

  • ArunKRGarodia
    भैयाजी कहिन (@ArunKRGarodia) reported from Pānchuria, West Bengal

    @Airtel_Presence @airtelindia - Frustrated Is Not Word - Connection Hardly Work-To Tweet This It Took 5 Minutes AS Only Buffering & Buffering-Please Do Something & Help-Message Sent Through DM Is Not Replied-What To Do? Phone No 03340630025 User ID03360132608_dsl

  • richasi55484363
    richa sinha (@richasi55484363) reported from Pānchuria, West Bengal

    @Airtel_Presence @airtelindia what is wrong? Why is the network unavailable? Please check this immediately. It is urgent.

  • JeetShaw15
    Jeet Shaw (@JeetShaw15) reported from Pānchuria, West Bengal

    @airtelindia It is request to the company that it's been 30 days that my problem is not resolved and it's 3 times that i have raised the complain on network issue in Bidhan Nagar salt lake ( kolkata) CC taking the matter leniantly (ITS BEEN 30 DAYS)

  • bladeit
    Rana | Please #Vaccinate💉 (@bladeit) reported from Pānchuria, West Bengal

    Everyday @airtelindia @Airtel_Presence is going from bad to worse. Last night almost no data connection and since morning it's patchy. Never seen the 4G+ working in full swing. It's been 16 years since this circle ⭕ guess time to switch.

  • HiteshShahARPCG
    Hitesh Shah (@HiteshShahARPCG) reported from Kolkata, West Bengal

    @airtelindia my mobile network suddenly gone, it is not there since 20.58 PM

  • iamAshutoshOjha
    Ashutosh Ojha (@iamAshutoshOjha) reported from Kolkata, West Bengal

    @airtelindia Could you please share me the update? Worst services ever.

  • OhomorSk
    Sk Ohomor Hassan (@OhomorSk) reported from Bankra, West Bengal

    senior supervisor #Subroto Today, after complaining many times about very bad network, when I called for no solution,this guy used very bad ***** words. Hope will take action and will inform me of his condition engineer to survey the area for network problem @airtelindia

  • PrateekAgrawala
    Prateek Agrawal (@PrateekAgrawala) reported from Kolkata, West Bengal

    It's time to say goodbye to #airtelthanks worst ever service experience at their #Kakurganchi branch, Kolkata Visited on 18th and collected duplicate @Airtel_kolkata @airtelindia @Airtel_Presence postpaid sim, which is yet to be activated. Raised complains but no resolution

  • soumenc62000927
    soumen chakraborty (@soumenc62000927) reported from Bārāsat, West Bengal

    Please activated volte service on my number 8167690366 @airtelindia

  • skbajoria
    S K Bajoria (@skbajoria) reported from Kolkata, West Bengal

    @airtelindia airtel broadband not working since 8AM, it's now 17:27. Complaints of no use. Don't know how will they will continue if this is the kind of service being provided. Disgusted

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Kolkata, West Bengal

    @airtelindia ticket id- CUMRC3EST20230105467849 PLEASE RESOLVE MY NETWORK ISSUE OTHERWISE I WILL PORT

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • bakersparadis
    Trevor🇰🇭🇰🇭 (@bakersparadis) reported

    @airtelindia @Airtel_Presence See @AirtelCaresLess. I will most probably switch to Jio or Vodafone. I hate that there are only three ISPs in this country. Make more competition, please. All you guys do is increase the price every ******* year but no ******* improvement in service coverage or speed. **** you.

  • the_vivekmishra
    Vivek Mishra (@the_vivekmishra) reported

    I raised a ticket for speed issue with @airtelindia wifi connection 1 week ago. No resolution till date and no engineer visits. Apparently as per them i am their priority customer holding airtel black account with 3 postpaid and 1 wifi connection. This is the reality of service.

  • vijay04_7
    Surendhar (@vijay04_7) reported

    Why airtel 5G isn't working properly, if you can't give better service why are you adding in the package 😡😡It's frustrating @airtelindia @airtelnews @Airtel_Presence

  • KhatungT98242
    Khatung Tripura (@KhatungT98242) reported

    When our plan is about to expire you guys call before 4 days 5 to 10 times a day disturb us and if someone like me want to talk to customer care why can't we directly talk with human ?? It's very annoying after all you network sucks everytime so with due respect @airtelindia 🖕

  • imchandru1897
    Chandru S (@imchandru1897) reported

    Reaching @airtelindia support for assistance is probably the most difficult thing nowadays. So I had to escalate my problem to Airtel nodal officer and appellate but I’m quite surprised to see the same template responses from them. Terrible customer experience. Disappointed.

  • Raghusnarayanan
    Raghunarayanan (@Raghusnarayanan) reported

    I was informed last week that "speed upgrades" were the cause; however, the service remains unstable, rendering it unfit for use.​As a consumer, I have fulfilled my obligations, yet Airtel has failed to provide the stable service which is bad. 2/3 @raghav_chadha @airtelindia

  • Sayan0299
    Eti Ayan (@Sayan0299) reported

    @airtelindia Using Airtel for 3–4 years but indoor network is still poor. Even after 5G upgrade, no improvement. Customer care keeps giving excuses & pushing for postpaid. Why should I switch? Fix the issue instead of giving baseless reasons. #Airtel #PoorSer

  • AtulKumar3981
    Rahul Kumar (@AtulKumar3981) reported

    For the past 8 days in my area (Allahabad, Allapur), Airtel internet has been extremely slow and unreliable. I strongly recommend not switching to Airtel. @airtelindia @JioCare

  • SagarKumar12598
    Sagar (@SagarKumar12598) reported

    "I paid ₹1500 for Airtel Fiber, but I want to cancel. The agent is refusing to cancel and asking for 1500 more for a 'new order'. This is fraud. Please cancel my order id [N8D236V4WZ ] and refund my money immediately! @airtelindia @Airtel_Presence

  • IJoydip
    Joydip Roy Chowdhury (@IJoydip) reported

    @reliancejio @JioCare what a pathetic service you have. I have paid the money for jio fibre and did kyc also but it’s been 3 days but nobody has come to install the fibre. If you can’t install don’t take our hard earned money. Give my money back, I will go to @airtelindia .