Airtel India outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 29, 9:21 AM GMT+5:30.
- Internet (67%)
- Wi-fi (15%)
- Total Blackout (10%)
- Phone (6%)
- E-mail (2%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700010 , 700026 , 700063 , 700094 , 700052 , 700071 and 700027 .
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Airtel India
Airtel India is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Airtel India outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Wi-fi | 1 day ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Internet | 4 days ago |
|
Kolkata
|
Internet | 5 days ago |
|
Kolkata
|
Total Blackout | 5 days ago |
Community Discussion
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Airtel India Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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YORIICHI TSUGIKUNI (@SniperdmYT) reported from Kolkata, West Bengal@airtelindia Do u provide AirTel Xtreme connectivity on pin number - 700125, Barasat, Kolkata, West Bengal?? If so my friend needs one now immediately! He was a Jio Fiber user for 3 months but due to some problems he wants to switch. So pls do respond me ASAP.
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Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal@Airtel_Presence @airtelindia Airtel fraud company hai. Don't use Airtel service. They cheated to customer. And ignoring customer complain. Shame on you .
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Sudip Roy (@SudipRo56977140) reported from Pānchuria, West Bengal@airtelindia can I upgrade my old Xtreme box with new Xtreme box 2.0 ?? The old device has so many problems like it restart every 15 to 20 minutes. I have made complaint to service engineer but they failed to solve my problem. So I need new box else i may switch to TATA PLAY.
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Debanjan Sannigrahi (@debanjans89) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence your quality of service has significantly dropped/underperforming at 21st Floor, Tower 5, PRAYAG, NEW KOLKATA (Pin - 712202) FREQ CALL DROPS, AUDIBILITY ISSUE, NETWORK GETTING VANISHED, 4G N/W with NO SERVICE. KINDLY DO THE NEEDFUL AT THE EARLIEST...
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Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal@Airtel_Presence @airtelindia Airtel fraud company hai. They cheated to customer. Don't use Airtel service.
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ammit kumar singh (@imaamit18) reported from Pānchuria, West BengalHelo @airtelindia how to contact with your customer service my broadband is not working from evening and your customer care not responding @airtelnews
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Debashis Naskar (@DebaSpeak) reported from Kolkata, West Bengal@airtelindia Total shame. From the last 1.30 hours the whole kolkata is facing no network issue and then seeing this is absolutely hilarious. 5G is not necessity, but network is.. #AirtelDown
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Pritam Banerjee (@aboutpritam) reported from Pānchuria, West Bengal@airtelindia We looking for a DTH connection on urgent basis. Already booked the same on yesterday via Airtel website. Also received a call for urgent installation but till now no body bother to install the same. If possible kindly support to resolve this.
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S K Bajoria (@skbajoria) reported from Kolkata, West Bengal@airtelindia airtel broadband not working since 8AM, it's now 17:27. Complaints of no use. Don't know how will they will continue if this is the kind of service being provided. Disgusted
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Kunal Berry (@kunal67) reported from Kolkata, West Bengal@airtelindia Airtel services are getting pathetic complaint no 10108463996 lodged around 6.46 am not resolved even after 12 hrs whereas the file is closed without resolution. Really pathetic.
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niwas kumar ranjan (@RanjanNiwas) reported from Pānchuria, West Bengal@airtelindia Company nahi chatting hai bad kar de. Are public ko loot mat, 200 is the big amount for any one. Aur wo koi bill Dene ko v ready nahi hai
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محمد رفیق (@Rafiqu53) reported from Kolkata, West Bengal@IBMNews @airtelindia Dear sir, Yesterday after 3years one tecnical person visited my place he tried in front of him Speed increase up to 25 MB,and promiss wil better 2 days In this respect please find attached speed again not even one MB, this problem I am facing last 4 yrs Md Rafique,8981171937
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Surajit Hazarika (@Hazarika07) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence broadband service in Kolkata is pathetic.. inspite of several complaints it has not improved
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Rajat Kandoi (@rkandoi1) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence Our Broadband 033--40068922 is not working since morning,pls have it checked and correct it. Pin Code 700001
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Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal@airtelindia @airtelnews @Airtel_Presence raised service request morning still no follow up no update still in cloud 10077189391 due to WFH totally dependent on broadband connection.. Please restore its not working since yesterday evening
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SOMNATH DUTTA BANIK (@BANIKDUTTA) reported from Kolkata, West Bengal@airtelindia already applied for Airtel black connection but it was not happened. After 7days also money was not returned into my account. I think Airtel cheating other customer also as they did with me.
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Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence if a month has 30 days, your internet services do not work for 26 days. This hampers the growth of my business and inefficiency. Write a complaint and it takes forever for your team to fix the issue. Half the time your technicians deny to service.
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Chaitanya Srivastava | 🇮🇳 (@chai_n_books) reported from Kolkata, West BengalOver 3 hours and no response or help made available from @Airtel_Presence @airtelindia. I am genuinely so done with this brand and their service. Ugh.
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Nihar ranjan sahu (@lala_sahu) reported from Pānchuria, West BengalAirtel Xtream broadband is not working since 1 hour and during Work From Home period this type of issue is very pathetic and i am trying to call Customer care but there is no response from them and kindly help me on this please😭😭😭😭 @airtelindia @Airtel_Presence @TRAI
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SAPTARSHI CHATTERJEE (@saptarshichat25) reported from Pānchuria, West BengalHello @airtelindia why the network has suddenly gone in my area. Kolkata 700059. It's Been More Than an Hour still now it's not been resolved. Is there any issues with your network? #AirtelDown
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Kshitij Ghosh (@GhoshKshitij) reported. @airtelindia @ThanksAirtel Request 4 fiber tv connection on 22 Apr 2026 ws raised & I paid 500/- on the same day. I ws told i will get a call within 4 hrs bt no-one called. I called 121 on 23rd, 29 Apr but no help arrived. Today is 30 Apr still no response. mob no. 9767572512
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Shubham Goyal (@shubham_goyal7) reported@airtelindia Technician Devender their TL (NAME UNKNOWN) Is not willing to solve the issue I personally call them my service ticket is open and no one is taking calls
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Vipul (@viptaware) reported@airtelindia worst case of service.. thousand rupees paid for such disgusting services….
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Hritik Singh (@singh__hritik) reported@airtelindia resolve my issue as soon as possible im not able to claim 12gb data cupon
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Daxu (@FoxCuff) reportedDear @airtelindia i do not want these promotional and service related messages. Can u do something about it
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Kamlesh Choudhary (@kamochoudhary) reported@airtelindia @Airtel_Presence @airtelnews I am getting pathetic 5G speeds of less than 500 kbps at my location, which contradicts your claim of being India's best network. Despite filing multiple complaints, I keep getting the same scripted response that it will be resolved
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Kshitij Ghosh (@GhoshKshitij) reported. @airtelindia Request 4 fiber tv connection on 22 April 2026 ws raised & I paid 500/- on the same day. I ws told i will get a call within 4 hrs bt no-one called. I called 121 on 23rd, 29 Apr but no help arrived. Today is 30 Apr still no response. mob no. 9767572512 Thugs!!
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Bharath Kumar (@bharathkumarc93) reportedDear @airtelindia, I already know when my recharge is expiring. I don’t need your **** flash messages and annoying pop-ups taking over my screen. This is not a reminder — it’s pure irritation. Give users a proper way to opt out of this nonsense.
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Mehmood Khot (@KhotMehmood) reportedReporting a severe service failure regarding my shifting request, Installation ID: 21-165493432916, there has been no progress and zero proactive support. This delay is directly jeopardizing my job. I require an immediate escalation. Please acknowledge this urgency.@airtelindia
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Anto (@AnthonyJSam) reported@airtelindia worst service every month I have to call customer service to address the issue but customer service is the worst they don't know how to fix the issue just restarting the device from the backend so finally decided to go back to @HathwayBrdband