Airtel India outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received May 14, 11:08 PM GMT+5:30.
- Internet (42%)
- Total Blackout (28%)
- Phone (19%)
- Wi-fi (12%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700010 , 700026 , 700063 , 700061 , 700006 and 700071 .
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Airtel India
Airtel India is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Airtel India outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 18 hours ago |
|
Kolkata
|
Total Blackout | 2 days ago |
|
Kolkata
|
Phone | 2 days ago |
|
Kolkata
|
Total Blackout | 3 days ago |
|
Kolkata
|
Total Blackout | 3 days ago |
|
Kolkata
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Sutirtha Majumdar (@S_Majumdar27) reported from Kolkata, West BengalRidiculous network speed both in office (pin 700071) & in home (pin 700082) area. Keeping browsing apart, just not able to open a tweet or sending a WhatsApp msg. @airtelindia @Airtel_Presence you are leaving me with any option than porting out. Fedup with this so call 4g 😡
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Shouvik Kapat (@e7a30401fabe4b1) reported from Ghusuri, West Bengal@Airtel_Presence It’s been long hours … no reply no response….. it’s quite expected in our country there is no monitoring no regulation for service @airtelindia
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Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West BengalThe worst service in broadband is by @airtelindia . Pathetic service, customer care has no clue, sales people are fraud and cheater. Coming to the speed, the 3G network would work better and faster. Better is Airtel closes it's service for everyone's peace. #Airtel #AirtelDown
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soumyadeep hait (@soumyadeephait1) reported from Kolkata, West Bengal@airtelindia im using both broadband and dth today a technician came and charged me a rs 150 why so while the provider said pls contact us directly for the service now they charged me 150 rs i wanna talk to the provider
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প্রসেনজিৎ.. Prasenjit.. (@PrasenjiTweets) reported from Kolkata, West BengalHey @airtelindia @Airtel_Presence this is twice in two month, your network is not working properly here in Kolkata! What's wrong with you!
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Kunal Berry (@kunal67) reported from Kolkata, West Bengal@airtelindia Airtel services are getting pathetic complaint no 10108463996 lodged around 6.46 am not resolved even after 12 hrs whereas the file is closed without resolution. Really pathetic.
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sudipto sadhukha (@ssadhukha) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence @airtelnews Hey, both network and broadband are down since 9.50 . Is there any update for the same? No prior info, is it really a service? Pincode-700135 #AirtelDown
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Raj Pritam Mitra (@RajPritamMitra1) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence just pathetic, complete network drop in Kolkata and surrounding areas for airtel. #AirtelDown
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Hobbs (@sayantanm28) reported from Pānchuria, West Bengal@airtelindia @Airtel_Presence I had order for a Coverage+ pod device last Saturday with a security deposit. Till today I have not been contacted by any person from Airtel. I have the payment confirmation number and order IDs with me but customer service is clueless. #frustrated
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Nihar ranjan sahu (@lala_sahu) reported from Pānchuria, West BengalAirtel Xtream broadband is not working since 1 hour and during Work From Home period this type of issue is very pathetic and i am trying to call Customer care but there is no response from them and kindly help me on this please😭😭😭😭 @airtelindia @Airtel_Presence @TRAI
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Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence as a customer of yours for over a decade I am tired of your service and might just have to surrender six of my accounts and move to other service providers. It’s surprising that even in the most prominent areas of Kolkata, you do not have your optic
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Arijit Mukherji (@ArijitMusic) reported from Kolkata, West Bengal@Airtel_Presence @airtelindia @airtelnews Check my DM. There is no calling signal on my phone (so no incoming or outgoing). Urgent
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Gourisankar Das (@Gourisa62240909) reported from Pānchuria, West Bengal@airtelindia without any prior notification why we were suffering network issue last night. Very poor service. Displayed emergency calls only.there was no signal from 11.50 pm to approx. 3 am.
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G.V.Vignesh (@gvvignesh19) reported from Hāora, West Bengal@Airtel_Presence @airtelindia my area pin code is 711102. All the airtel users are facing a problem while calling. Calls are getting disturbed please check. It is happening from today. Even the whatsApp calls are also getting disturbed
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Yash Nathvani (@yash_nathvani) reported from Kolkata, West BengalEvery single month. Every single month since my service has been activated. And now you say you will not compensate your client? @airtelindia @Airtel_Presence I should just discontinue the other 3 connections I have with you.
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Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal@Airtel_Presence @airtelindia Airtel fraud company hai. They cheated to customer. Don't use Airtel service.
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Sourish Mukhopadhay (@MSourish) reported from Kolkata, West Bengal@airtelindia very bad experience with service. I’ve recharged for 999inr , and that’s mentioned Amazon prime for 84days. But after recharged it’s showing this offer not available. I’m using your service from last 9 years. And now I’m regretting. This happened twice.
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Promit Chaudhuri (@ProMitC16) reported from Kolkata, West Bengal@airtelindia please confirm about the network blackout situation in Kolkata. SIM cards, wifi hotspots nothing seems to be working. Requesting @airtelindia to take action as soon as possible. #AirtelDown #networkdown #Kolkata
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Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal@Airtel_Presence @airtelindia Airtel fraud company hai. They cheated to customer. Don't use Airtel service.
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Ashutosh Ojha (@iamAshutoshOjha) reported from Kolkata, West Bengal@airtelindia Could you please share me the update? Worst services ever.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Sumit Tiwari (@Sumit609Tiwari) reportedUsing @airtelindia from last 15 yrs but now a days facing worst Frustrating planning for port
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unpaid intern (@kadappasavalagi) reportedNo 5G network service on my phone and the 198/121 automated voice bots are stuck in an endless loop. Absolute waste of time. need a real human executive to contact me to fix this. @Airtel_Presence @airtelindia #Airtel #Airtel5G #CustomerService , other services way better
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Vishal Srivastava (@srivishal27) reported@airtelindia network in my hometown is so worse that wp msz is getting stuck. Tried multiple times to contact 198 but couldn't reach customer care, such a pathetic network and worst service. No 5g coming how to do WFH? Resolve this or should I port to @reliancejio 😭😭😭😭
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Abhilekh Aggarwal (@abhilekh79) reported@airtelindia internet is out of service for three days. Complaint was registered on 12 may 2026. Dedicated team keep lying that connection will be restored soon for two days. Poor service.
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Dileep Rondela (@Dileepjevada) reported@airtelindia I have an airtel prepaid sim. I need a prepaid SIM validity/active connection certificate to official purpose. Please help me how can i get it. @TRAI
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Devesh Kulshreshtha (@DeveshKuls47696) reported@airtelindia @TRAI does it take 3 days to tranfer 1 wifi connection intercity? The network is inconsistant and we get it intermittently but u charge us full for lack on your part. Pls get it done asap or i will port to @reliancejio
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₿Jack_Sparrow (@JACKSPARow_007) reportedFrom last 1 hours airtel is down. Call nhi jaa paa rahe h #airteldown @airtelindia
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Sanket (@sanket1083) reported@airtelindia Your representative came and asked us to change our Wi-Fi connection. We trusted your service and switched to the new connection, but now the network keeps disconnecting again and again. On top of that, no one answers the calls —
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Airtel Payments Bank (@airtelbank) reported@Rajdip27 @airtelindia @Rajdip27 As per our telephonic conversation, sorry for the hassle you went through. Please be informed that the number 96xxxxxx00 you shared is already closed. Further, please be informed that due to some technical issues, UPI registration is disabled. Our team is
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Fuzzy Brain (@HarshitD) reportedAnother bad experience unfortunately. And seems like a pattern, unless there is social media furor, there is no check or respire. Was a simple request for disconnection of @airtelindia dth, which has not been completed. Can you please help.