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Airtel India

Airtel India outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Airtel India generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jun 12, 11:29 AM GMT+5:30.
  • 60% Internet (60%)
  • 18% Total Blackout (18%)
  • 18% Wi-fi (18%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700026 , 700054 , 700094 , 700006 , 700032 and 700061 .

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 12: Problems at Airtel India

Airtel India is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Airtel India outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Internet 4 hours ago
Kolkata Total Blackout 2 days ago
Kolkata Internet 4 days ago
Kolkata Wi-fi 5 days ago
Kolkata Internet 5 days ago
Kolkata Wi-fi 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • ManjariSelec
    Manjari Selections (@ManjariSelec) reported from Kolkata, West Bengal

    @Airtel_Presence I once again generated a SR No. 1014400920 regarding the poorest service being provided by @airtelindia. It is repeatedly happening and nothing is being looked after thoroughly causing huge loss. Please look into the matter. Please note there are 5 connections in our premises.

  • PrasenjiTweets
    প্রসেনজিৎ.. Prasenjit.. (@PrasenjiTweets) reported from Kolkata, West Bengal

    Hey @airtelindia @Airtel_Presence this is twice in two month, your network is not working properly here in Kolkata! What's wrong with you!

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @airtelindia ticket id- CUMRC3EST20230105467849 PLEASE RESOLVE MY NETWORK ISSUE OTHERWISE I WILL PORT

  • sunitahousewife
    sunita sethi (@sunitahousewife) reported from Kolkata, West Bengal

    @airtelindia Hello there seems to be an outage from the broadcasters side... No tv signal since morning.. 3 hours to be precise...

  • feb5kntl
    feb5kntl (@feb5kntl) reported from Pānchuria, West Bengal

    @airtelindia @AirtelXtream Connection is down since last 5 hrs , no resolution till now after the complaint, how could be your tat is of more than 24hrs , when grocery can be delivered in less than 10 minutes.

  • PrasenjiTweets
    প্রসেনজিৎ.. Prasenjit.. (@PrasenjiTweets) reported from Kolkata, West Bengal

    Areh whenever I m connecting the other network's hotspot with the Airtel device (because no network now) the signal coming on the Airtel sim,and seeing that when I m disconnecting the hotspot, the signal is also disappearing! Wtf! @airtelindia @Airtel_Presence #AirtelDown

  • kunal67
    Kunal Berry (@kunal67) reported from Kolkata, West Bengal

    @airtelindia Airtel services are getting pathetic complaint no 10108463996 lodged around 6.46 am not resolved even after 12 hrs whereas the file is closed without resolution. Really pathetic.

  • iamAshutoshOjha
    Ashutosh Ojha (@iamAshutoshOjha) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence @airtelnews Switched to Airtel recently also taken a new postpaid sim. I wanted my MNP no as primary no and same confirmed by Airtel at that time but now Airtel not responding. Also no n/w, call drop, Internet issue inside the home. #worstServices

  • Rafiqu53
    محمد رفیق (@Rafiqu53) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence @airtelnews #kolkata 2day also no network issue in Airtel

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal

    @AkashBera14 @airtelindia @Airtel_Presence Never as Airtel considers Kolkata to be in Bangladesh 😡

  • iamAshutoshOjha
    Ashutosh Ojha (@iamAshutoshOjha) reported from Kolkata, West Bengal

    @airtelindia Could you please share me the update? Worst services ever.

  • ProMitC16
    Promit Chaudhuri (@ProMitC16) reported from Kolkata, West Bengal

    @airtelindia please confirm about the network blackout situation in Kolkata. SIM cards, wifi hotspots nothing seems to be working. Requesting @airtelindia to take action as soon as possible. #AirtelDown #networkdown #Kolkata

  • soumenc62000927
    soumen chakraborty (@soumenc62000927) reported from Bārāsat, West Bengal

    Please activated volte service on my number 8167690366 @airtelindia

  • DebasisTwwTs
    i)ebasis RR IvIishra 🇮🇳 (@DebasisTwwTs) reported from Kolkata, West Bengal

    @Airtel_Presence @airtelindia Thank you team for this devasting service. Even your escalation team failed to fulfill their commitment. Worst customer support from a brand like Airtel.

  • SudipRo56977140
    Sudip Roy (@SudipRo56977140) reported from Pānchuria, West Bengal

    @airtelindia can I upgrade my old Xtreme box with new Xtreme box 2.0 ?? The old device has so many problems like it restart every 15 to 20 minutes. I have made complaint to service engineer but they failed to solve my problem. So I need new box else i may switch to TATA PLAY.

  • shashwat19jan
    Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal

    @syednoor6208 @airtelindia Better to port from Airtel, but the problem is they have already charged non refundable hefty installation charges. So a customer gets stuck with these bunch of cheaters. JIO fiber is the best. They do free installation

  • VishalK45653607
    Vishal Kumar (@VishalK45653607) reported from Pānchuria, West Bengal

    The worst service from @airtelindia .I have requested the installation of BB a month back but they delayed installation and i have to cancel that and now again i raised the request but this time also after billing i am getting the same excuse from the team.Order id 2129279199710

  • RajatDu26942555
    Rajat Dutta (@RajatDu26942555) reported from Kolkata, West Bengal

    Airtel network prob in Anandapur police station Area for da last 5 days. Nothing can be done, upload or dwnload. Da service getting detoriate day by day, no improvement. What da service provider doing? Please improve da service. @airtelindia @airtelkolkata

  • ssadhukha
    sudipto sadhukha (@ssadhukha) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence @airtelnews Hey, both network and broadband are down since 9.50 . Is there any update for the same? No prior info, is it really a service? Pincode-700135 #AirtelDown

  • S_Majumdar27
    Sutirtha Majumdar (@S_Majumdar27) reported from Kolkata, West Bengal

    Ridiculous network speed both in office (pin 700071) & in home (pin 700082) area. Keeping browsing apart, just not able to open a tweet or sending a WhatsApp msg. @airtelindia @Airtel_Presence are you are leaving me with any option than porting out? Fedup with this so call 4g

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • iammohitpatil
    Mohit Patil (@iammohitpatil) reported

    @airtelindia my wifi is getting disconnected frequently. there is no proper customer care. really frustrating experience.

  • BharatB1012
    B B Sharma (@BharatB1012) reported

    @Airtel_Presence @airtelindia Airtel IPTV service sucks.. I called up 121 three times with ask of moving my 2 DTH to IPTV.. but no response till now. Not sure why

  • shefali1493
    shefali (@shefali1493) reported

    2/2 and no resolution is being provided on time, why should my services be disconnected? This is highly unfair to customers. Please provide a clear update on when this issue will be resolved. @Airtel_Presence @airtelindia

  • vijaygundesha
    My Chair (@vijaygundesha) reported

    @airtelindia FROM PAST 4 DAYS WI FI IS NOT WIRKING, MY NUMBER 04449579216. GAVE COMPLAINT AT 121. AUTOMATED REPLY WILL BE DONE NEXT DAY. BUT STILL ISSUES NOT SOLVED. DISAPPOINTED WITH AIRTEL. RECTIFY IMMEDIATELY AND WAIVER OF BILL FOR THE DAYS NOT USED

  • lacaindia
    R Loganathan B.com, FCA, DISA (@lacaindia) reported

    Airtel Wi-Fi 04460169234_tn, Service not in use since 20th Mar, 26...Request for shifting was not done even after wait for 1 month...inability to shift & termination of connection sms received..but still sending invoice for non existing connection...@airtelindia @TRAI @MIB_India

  • Rajshrii4567
    @Rajshri4567 (@Rajshrii4567) reported

    @airtelindia Dear Airtel, I have been trying to get support for over a month but have received no resolution. My connection was converted to postpaid without my knowledge or consent. I never requested this change and want my number restored to prepaid. My number is being shown as unauthorized, yet charges have continued to be added and an outstanding amount is now being displayed. Despite repeated attempts, I have been unable to speak to a responsible executive. This is completely unacceptable. Customers should not be shifted to postpaid without their explicit consent and then be asked to pay charges for a service they never requested. Please review my case urgently and contact me via DM for the registered details. #Airtel #CustomerService #AirtelThanks

  • Mohit_deshwal20
    Mohit_deshwal (@Mohit_deshwal20) reported

    @airtelindia @airtel_wifi @Airtel_Presence I am an Airtel Wi-Fi user. Indoor mobile network coverage is poor, so I purchased Wi-Fi mainly to use Wi-Fi Calling. However, for the last 3 days, Airtel Wi-Fi has not been supporting Wi-Fi Calling.

  • photojourney_tc
    VJs Travellingcamera (@photojourney_tc) reported

    @airtelindia 2 weeks of the escalation and no response. Are you guys shutting down the company?

  • mightymagnate
    themightymagnate18 (@mightymagnate) reported

    @Airtel_Presence @airtelindia worst service & worst customer care!

  • vinayyanam
    vinay kumar (@vinayyanam) reported

    Twelve days have passed since I paid for the Airtel air fiber and dish. After two days, the air fiber was installed, but no one showed up to install the dish. The Airtel service has not responded, and the calls have not been answered. @airtelindia @Airtel_Presence Location:533464