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Airtel India

Airtel India outages and service status in Kolkata, West Bengal

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Airtel India generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 25, 12:09 AM GMT+5:30.
  • 57% Internet (57%)
  • 22% Wi-fi (22%)
  • 17% Total Blackout (17%)
  • 4% TV (4%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700061 , 700006 , 700108 , 700028 , 700063 and 700065 .

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 26: Problems at Airtel India

Airtel India is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Airtel India outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Internet 1 day ago
Kolkata Internet 3 days ago
Kolkata Total Blackout 7 days ago
Kolkata Internet 7 days ago
Kolkata Wi-fi 7 days ago
Kolkata Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • SudipRo56977140
    Sudip Roy (@SudipRo56977140) reported from Pānchuria, West Bengal

    @airtelindia can I upgrade my old Xtreme box with new Xtreme box 2.0 ?? The old device has so many problems like it restart every 15 to 20 minutes. I have made complaint to service engineer but they failed to solve my problem. So I need new box else i may switch to TATA PLAY.

  • Hazarika07
    Surajit Hazarika (@Hazarika07) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence broadband service in Kolkata is pathetic.. inspite of several complaints it has not improved

  • saptarshichat25
    SAPTARSHI CHATTERJEE (@saptarshichat25) reported from Pānchuria, West Bengal

    @AakashY46527797 @airtelindia Not only the internet, the entire network is unavailable for long hours.

  • shashwat19jan
    Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal

    @airtelindia First give your service for basic broadband.. and deliver what is promised while making new customer.. worst service i have seen

  • samarpa14
    Samy (@samarpa14) reported from Kolkata, West Bengal

    I raised complaints since Dec 2022 that #datanotworking or is very slow to @airtelindia: ref 31-4448405021000, 31-4599267536196, 31-4601043657266, 31-4601076041213 @pincode: 743398 but issue still not resolved. Paying a lots & no resolution no bill relief, I'm tired!! @TRAI look

  • shashwat19jan
    Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal

    @syednoor6208 @airtelindia Better to port from Airtel, but the problem is they have already charged non refundable hefty installation charges. So a customer gets stuck with these bunch of cheaters. JIO fiber is the best. They do free installation

  • shashwat19jan
    Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal

    @Airtel_Presence @PrateekAgru @airtelindia if you close down your broadband service it will be good for all. The worst thing is these cheaters charge a hefty nin refundable amount for installation so that customer will have no option but to stick to their services. Jio fiber is the best in this way

  • e7a30401fabe4b1
    Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal

    @airtelindia @airtelnews @Airtel_Presence raised service request morning still no follow up no update still in cloud 10077189391 due to WFH totally dependent on broadband connection.. Please restore its not working since yesterday evening

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal

    @Airtel_Presence @airtelindia Airtel fraud company. They cheated & Harresed to customer. Don't use Airtel service.

  • rkandoi1
    Rajat Kandoi (@rkandoi1) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence Our Broadband 033--40068922 is not working since morning,pls have it checked and correct it. Pin Code 700001

  • saptarshichat25
    SAPTARSHI CHATTERJEE (@saptarshichat25) reported from Pānchuria, West Bengal

    Hello @airtelindia why the network has suddenly gone in my area. Kolkata 700059. It's Been More Than an Hour still now it's not been resolved. Is there any issues with your network? #AirtelDown

  • PrateekAgrawala
    Prateek Agrawal (@PrateekAgrawala) reported from Kolkata, West Bengal

    It's time to say goodbye to #airtelthanks worst ever service experience at their #Kakurganchi branch, Kolkata Visited on 18th and collected duplicate @Airtel_kolkata @airtelindia @Airtel_Presence postpaid sim, which is yet to be activated. Raised complains but no resolution

  • ranabirspeaks
    Ranabir Chattopadhyay (@ranabirspeaks) reported from Kolkata, West Bengal

    @airtelindia can you please help us..?

  • BANIKDUTTA
    SOMNATH DUTTA BANIK (@BANIKDUTTA) reported from Kolkata, West Bengal

    @airtelindia already applied for Airtel black connection but it was not happened. After 7days also money was not returned into my account. I think Airtel cheating other customer also as they did with me.

  • nirmalyaown
    Nirmalya Chakraborty (@nirmalyaown) reported from Kolkata, West Bengal

    All of a sudden Airtel's network went out everywhere in Kolkata, it's been half an hour and there is no sign of it @Airtel_Presence @airtelindia

  • yash_nathvani
    Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal

    Post my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence

  • sayantanm28
    Hobbs (@sayantanm28) reported from Pānchuria, West Bengal

    @airtelindia @Airtel_Presence I had order for a Coverage+ pod device last Saturday with a security deposit. Till today I have not been contacted by any person from Airtel. I have the payment confirmation number and order IDs with me but customer service is clueless. #frustrated

  • aboutpritam
    Pritam Banerjee (@aboutpritam) reported from Pānchuria, West Bengal

    @airtelindia We looking for a DTH connection on urgent basis. Already booked the same on yesterday via Airtel website. Also received a call for urgent installation but till now no body bother to install the same. If possible kindly support to resolve this.

  • MSourish
    Sourish Mukhopadhay (@MSourish) reported from Kolkata, West Bengal

    @airtelindia very bad experience with service. I’ve recharged for 999inr , and that’s mentioned Amazon prime for 84days. But after recharged it’s showing this offer not available. I’m using your service from last 9 years. And now I’m regretting. This happened twice.

  • SAYAN_TAN_
    Sayantan (@SAYAN_TAN_) reported from Pānchuria, West Bengal

    So this is your resolution. I had raised this concern so many days back and as of now, nothing has been done from your side. I repeat, nothing. You can't imagine the difficulties I had to face when I was outside my home in this festive season. @Airtel_Presence @airtelindia @TRAI

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • MrDev0107
    Dev Rathod (@MrDev0107) reported

    This is beyond frustrating! Our entire building in Ghuma, Ahmedabad has had unstable Airtel Wi-Fi for 4 days. Engineers “fix” it for a few hours, then it dies again. Many residents work from home, and this is now affecting our jobs. TL Sagar isn’t responding either. @airtelindia

  • Mr_choudhury16
    Pallab Choudhury (@Mr_choudhury16) reported

    @airtelindia “There’s no network issue,” “it happens sometimes,” or “it’ll be resolved in 4 hours.” Today, instead of actually resolving the problem, I was suggested a ₹449 + GST “priority postpaid” plan. So the solution to poor network and call quality is apparently to pay more?

  • amitkrsng
    Amit Kumar Singh 🇮🇳 (@amitkrsng) reported

    @airtelindia ​@Airtel_Presence My Airtel Fiber is constantly disconnecting every few minutes for a month. Raised multiple complaints (Ticket: [311000015886132]), but no solution yet! Pathetic service. Fix this immediately or I will escalate to TRAI and cancel the service.

  • loks7490
    loki7474 (@loks7490) reported

    @airtelindia What a pathetic network in Pimple Saudagar Pune area since morning. This things are happening repeatedly now. Please fix the issue ASAP

  • ASHISHGAOSHINDE
    ASHISH KARTIKEYA (@ASHISHGAOSHINDE) reported

    Airtel has worst network in Madhya Pradesh Taking huge amount of recharge but no internet and network @airtelindia @Airtel_Presence @bhartiairtelfdn I think now I have to port the sim #airtelisworst

  • SiddikKick
    kick siddik (@SiddikKick) reported

    @airtelindia, is Service Request C5AGD3BLR20260624826489 waiting for FDA approval to take this long to resolve? 😑 ur team registered the complaint and promised an update, but there is still no resolution. How many yrs does Airtel need to fix a basic service issue? @TRAI involve

  • ShahidSparks
    Sharif (@ShahidSparks) reported

    Useless support! Major Airtel AirFiber Issues & I can't even raise a support ticket because the Airtel Thanks app gives a "Sorry, error occurred" message every single attempt. @Airtel_Presence @airtelindia stop hiding behind broken app features and get someone to contact me ASAP.

  • harharshambhoo
    हर हर महादेव (@harharshambhoo) reported

    @airtelindia Airtel is now Knowing for poor network. I am not able to use my 2 GB Data pack in Shiddharth Vihar Indrapuram Ghaziabad

  • Sundar9122024
    Sundar (@Sundar9122024) reported

    @airtelindia @Airtel_Presence During the installation, your technician only told me about the ₹599 plan and never mentioned any extra ₹350 for DTH. Now I am getting a much higher bill. Please clarify and fix this! ​My ID/Account Number: 0463432885092

  • Prithvi75653368
    Prithvi Singh (@Prithvi75653368) reported

    @airtelindia I’ve been an Airtel customer for 11 years, but this Wi-Fi experience has been unacceptable. Your sales rep booked the WRONG plan, then asked me to call customer care to cancel it. I was promised a callback within 4 hours. It’s now been 24+ hours with no call.