Airtel India outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received May 20, 10:33 PM GMT+5:30.
- Internet (47%)
- Total Blackout (22%)
- Phone (16%)
- Wi-fi (12%)
- E-mail (2%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700010 , 700032 , 700002 , 700026 , 700061 and 700071 .
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Airtel India
Airtel India is having issues since 08:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Airtel India outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 4 hours ago |
|
Kolkata
|
Wi-fi | 4 hours ago |
|
Kolkata
|
8 hours ago | |
|
Kolkata
|
Internet | 1 day ago |
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Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Saurabh Gupta(Micky) (@MickyGupta84) reported from Kolkata, West BengalIt seems @Airtel_Presence network in #Kolkata is down. Zero signal for the past 45 minutes? Any idea when it will be back @airtelindia ?
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S N Datta (@DattaDattasn) reported from Pānchuria, West Bengal@airtelindia I do not understand why your service is so poor! Made request for restoration of broadband line but nothing happened even after 24 hours.
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niwas kumar ranjan (@RanjanNiwas) reported from Pānchuria, West Bengal@airtelindia one of the worst service given by airtel. Aapke representative 200 rupee mante hai seem delivery karne ka, esse to better @jio koi charge to nahi leta hai Nahi chatting hai to company band kr do, public ko lootna band kr
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Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal@syednoor6208 @airtelindia Better to port from Airtel, but the problem is they have already charged non refundable hefty installation charges. So a customer gets stuck with these bunch of cheaters. JIO fiber is the best. They do free installation
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محمد رفیق (@Rafiqu53) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence @airtelnews #kolkata 2day also no network issue in Airtel
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প্রসেনজিৎ.. Prasenjit.. (@PrasenjiTweets) reported from Kolkata, West BengalHey @airtelindia @Airtel_Presence this is twice in two month, your network is not working properly here in Kolkata! What's wrong with you!
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Manjari Selections (@ManjariSelec) reported from Kolkata, West Bengal@Airtel_Presence I once again generated a SR No. 1014400920 regarding the poorest service being provided by @airtelindia. It is repeatedly happening and nothing is being looked after thoroughly causing huge loss. Please look into the matter. Please note there are 5 connections in our premises.
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Esha (@stopthestart) reported from Kolkata, West Bengal@airtelindia 1) WONDER WOMEN 2) GIRLS HOSTEL 3) SHOOTER 4) CID 5) FOUR 6) TANAAV 7) GOOD BAD GIRL 8) Hethen Tagging, #AirtelXStreamPremium @airtelindia #AirtelWeekendChallenge
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Sourish Mukhopadhay (@MSourish) reported from Kolkata, West Bengal@airtelindia very bad experience with service. I’ve recharged for 999inr , and that’s mentioned Amazon prime for 84days. But after recharged it’s showing this offer not available. I’m using your service from last 9 years. And now I’m regretting. This happened twice.
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भैयाजी कहिन (@ArunKRGarodia) reported from Pānchuria, West Bengal@Airtel_Presence @airtelindia - Frustrated Is Not Word - Connection Hardly Work-To Tweet This It Took 5 Minutes AS Only Buffering & Buffering-Please Do Something & Help-Message Sent Through DM Is Not Replied-What To Do? Phone No 03340630025 User ID03360132608_dsl
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Ashutosh Ojha (@iamAshutoshOjha) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence @airtelnews Switched to Airtel recently also taken a new postpaid sim. I wanted my MNP no as primary no and same confirmed by Airtel at that time but now Airtel not responding. Also no n/w, call drop, Internet issue inside the home. #worstServices
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Jeet Shaw (@JeetShaw15) reported from Pānchuria, West Bengal@airtelindia It is request to the company that it's been 30 days that my problem is not resolved and it's 3 times that i have raised the complain on network issue in Bidhan Nagar salt lake ( kolkata) CC taking the matter leniantly (ITS BEEN 30 DAYS)
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Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal@Being_Humor @airtelindia For me as well.. worst decision to go with Airtel broadband... Pathetic service
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feb5kntl (@feb5kntl) reported from Pānchuria, West Bengal@airtelindia @AirtelXtream Connection is down since last 5 hrs , no resolution till now after the complaint, how could be your tat is of more than 24hrs , when grocery can be delivered in less than 10 minutes.
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YORIICHI TSUGIKUNI (@SniperdmYT) reported from Kolkata, West Bengal@airtelindia Do u provide AirTel Xtreme connectivity on pin number - 700125, Barasat, Kolkata, West Bengal?? If so my friend needs one now immediately! He was a Jio Fiber user for 3 months but due to some problems he wants to switch. So pls do respond me ASAP.
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sunita sethi (@sunitahousewife) reported from Kolkata, West Bengal@airtelindia Hello there seems to be an outage from the broadcasters side... No tv signal since morning.. 3 hours to be precise...
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Rajeev Saigiary (@RajeevSaigiary) reported from Kolkata, West Bengal@Airtel_Presence @airtelindia again facing internet issue, LOS since from more than 1.5 hour. Still issue not resolve.
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Shouvik Kapat (@e7a30401fabe4b1) reported from Ghusuri, West Bengal@Airtel_Presence It’s been long hours … no reply no response….. it’s quite expected in our country there is no monitoring no regulation for service @airtelindia
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Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal@Airtel_Presence @airtelindia Airtel fraud company hai. They cheated to customer. Don't use Airtel service.
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soumyadeep hait (@soumyadeephait1) reported from Kolkata, West Bengal@airtelindia im using both broadband and dth today a technician came and charged me a rs 150 why so while the provider said pls contact us directly for the service now they charged me 150 rs i wanna talk to the provider
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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anil godara (@higodara) reportedHey @airtelindia, need some help here. I’m on an active Unlimited 5G plan and my phone is clearly connected to the 5G network, yet my app shows 0 MB of 2 GB left and says 100% data is used. Why is my unlimited 5G not kicking in? Please look into this. 📱❌ #AirtelDown #Airtel5G
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IPTV SMARTER PRO (@Liam854355) reported@mkhurranaa @airtelindia @Airtel_Presence Yes available iptv subscription service, 💯
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Sriram Purushothaman (@sriramrp) reported@Airtel_Presence Another day wasted without any work being done by @airtelnews @airtelindia – worst-ever technical team and support.
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pallav vijaywargiya (@pallavv) reported@airtelindia @TRAI @Airtel_Presence for last four days Airtel is not taking care of My complaint, they are ignoring every time, My DTH is facing problem for last four days. I have registered complain on 16th may but no response from Airtel despite having two reminders everyday
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Giridhara Joshi (@GIRIJOSHI) reported@JioCare @airtelindia @Airtel_Presence Respected Sir/Madam, I would like to express concern regarding the current mobile recharge plans that are valid only for 28 days instead of a full calendar month of 30 days. Customers are paying for “monthly” recharge plans, but in reality the validity is only 28 days. This creates an extra financial burden on users because people are forced to recharge 13 times in a year instead of 12 times. At a time when recharge prices are already increasing, this practice becomes difficult for common people, students, workers, and rural users. Today, internet and mobile services are essential for education, work-from-home jobs, online banking, communication, and daily life. Village people and middle-class families also depend heavily on mobile internet services just like city users. Many users already struggle with high recharge costs, and reducing validity to 28 days adds unnecessary pressure. We kindly request your company to do the following: Change 28-day recharge plans to proper 30-day monthly plans. Avoid additional burdens on customers through reduced validity periods. Provide fair and customer-friendly recharge options for all users. Telecom companies should prioritize customer convenience and affordability. We hope you will consider this genuine request and take necessary action in the interest of millions of mobile users across India.
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suraj panday (@surajpanday95) reported@airtelindia “ bheed me bhi speed ” my foot.! Its been more than 12hours and my internet is not working. All i am getting is a message every 2-3 hours of extending the deadline to fix my net. It’s the same case every few weeks. I want to disconnect my connection.
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Vaibhav Anita Singh (@VaibhvWrites) reported@143_pushpendra @airtelindia This is not Airtel problem bro. It's issue from Nothing
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Kashif Kamaal (@Kashif_Kamaal) reported@airtelindia I ported to Airtel from @reliancejio beause I was facing call drop issues. Ever since I have ported to airtel (14-May-26), there is no network at my home. I can barely make calls. I created a help request. That request resolution time is till 29th May 1/2
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Mayank Khurana (@mkhurranaa) reportedAbsolute fraud by @airtelindia ! Paid ₹500 for IPTV on May 16, no installation done but billing started immediately. Customer care gives fake promises of "callback in 4 hours" and local team has no clue. Fix this mess or cancel my Airtel Black plan now! @airtelnews
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Jameer Alasangi (@JameerAlasangi) reported@airtelindia @Airtel_Presence @airtelnews From last 2 days 5g service is unavailable in my location Multiple calls are done to customer care but no resolution as of now. Could you check. I can share my details.