Airtel India outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Airtel India generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 17, 4:59 PM GMT+5:30.
- Internet (65%)
- Wi-fi (17%)
- Total Blackout (13%)
- TV (4%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700026 , 700027 , 700061 , 700006 , 700065 , 700010 and 700007 .
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Airtel India
Airtel India is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Airtel India outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 18 hours ago |
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Internet | 2 days ago |
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Total Blackout | 4 days ago |
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Internet | 4 days ago |
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Internet | 5 days ago |
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Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Prateek Agrawal (@PrateekAgrawala) reported from Kolkata, West BengalIt's time to say goodbye to #airtelthanks worst ever service experience at their #Kakurganchi branch, Kolkata Visited on 18th and collected duplicate @Airtel_kolkata @airtelindia @Airtel_Presence postpaid sim, which is yet to be activated. Raised complains but no resolution
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soumyadeep hait (@soumyadeephait1) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence i got my free Amazon prime but it is not working and guys dont have any solution that’s how you behave with airtel black customers
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Raees Ahmad (@raeeslove) reported from Kolkata, West Bengal@airtelindia has hired **** in Kolkata region they always recommend for a competitor if we asked for Airtel broadband. Same goes to customer support. Shame on you people. I was thinking that airtel will come back but it's sucking itself.
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Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal@airtelindia Worst service.. Airtel.. never go for it
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Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West BengalThe worst service in broadband is by @airtelindia . Pathetic service, customer care has no clue, sales people are fraud and cheater. Coming to the speed, the 3G network would work better and faster. Better is Airtel closes it's service for everyone's peace. #Airtel #AirtelDown
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Samy (@samarpa14) reported from Kolkata, West BengalI raised complaints since Dec 2022 that #datanotworking or is very slow to @airtelindia: ref 31-4448405021000, 31-4599267536196, 31-4601043657266, 31-4601076041213 @pincode: 743398 but issue still not resolved. Paying a lots & no resolution no bill relief, I'm tired!! @TRAI look
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Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal@airtelindia First give your service for basic broadband.. and deliver what is promised while making new customer.. worst service i have seen
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MUHAMMAD ZAHIR UDDIN ظہیر जहीर (@zahiruddinfire) reported from Kolkata, West BengalDear @airtelindia @Airtel_Presence @airtelnews no network in North Kolkata
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Ranabir Chattopadhyay (@ranabirspeaks) reported from Kolkata, West Bengal@airtelindia can you please help us..?
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Sourish Mukhopadhay (@MSourish) reported from Kolkata, West Bengal@airtelindia very bad experience with service. I’ve recharged for 999inr , and that’s mentioned Amazon prime for 84days. But after recharged it’s showing this offer not available. I’m using your service from last 9 years. And now I’m regretting. This happened twice.
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भैयाजी कहिन (@ArunKRGarodia) reported from Pānchuria, West Bengal@Airtel_Presence @airtelindia - Frustrated Is Not Word - Connection Hardly Work-To Tweet This It Took 5 Minutes AS Only Buffering & Buffering-Please Do Something & Help-Message Sent Through DM Is Not Replied-What To Do? Phone No 03340630025 User ID03360132608_dsl
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Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal@Tweeting_sc @airtelindia Same . . The customer service is ****.. they will never admit their mistakes
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Ashutosh Ojha (@iamAshutoshOjha) reported from Kolkata, West Bengal@airtelindia Could you please share me the update? Worst services ever.
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Sudip Roy (@SudipRo56977140) reported from Pānchuria, West Bengal@airtelindia can I upgrade my old Xtreme box with new Xtreme box 2.0 ?? The old device has so many problems like it restart every 15 to 20 minutes. I have made complaint to service engineer but they failed to solve my problem. So I need new box else i may switch to TATA PLAY.
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Jeet Shaw (@JeetShaw15) reported from Pānchuria, West Bengal@airtelindia It is request to the company that it's been 30 days that my problem is not resolved and it's 3 times that i have raised the complain on network issue in Bidhan Nagar salt lake ( kolkata) CC taking the matter leniantly (ITS BEEN 30 DAYS)
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Gourisankar Das (@Gourisa62240909) reported from Pānchuria, West Bengal@airtelindia without any prior notification why we were suffering network issue last night. Very poor service. Displayed emergency calls only.there was no signal from 11.50 pm to approx. 3 am.
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প্রসেনজিৎ.. Prasenjit.. (@PrasenjiTweets) reported from Kolkata, West BengalIs there any issue going with @airtelindia ?? No signal whatsoever, unavailable to make calls... Anyone else.. facing same..? Can't even contact customer care.. @Airtel_Presence
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@airtelindia ticket id- CUMRC3EST20230105467849 PLEASE RESOLVE MY NETWORK ISSUE OTHERWISE I WILL PORT
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محمد رفیق (@Rafiqu53) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence @airtelnews #kolkata 2day also no network issue in Airtel
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richa sinha (@richasi55484363) reported from Pānchuria, West Bengal@Airtel_Presence @airtelindia what is wrong? Why is the network unavailable? Please check this immediately. It is urgent.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Nagesh (@NSGawade) reported@airtelindia Amazing service, Apparently, Call Waiting has decided to take permanent vacation. Whn I’m already on a call, second caller gets a peaceful experienceno disturbance, no alert, nothing! Is this a new premium feature or just another Airtel glitch? #airtel #call
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aditya (@adityapuranam8) reportedScam of 2026 by Airtel, exposed. You raise complaints to appellate authorities and what happens next , the ticket closes the very next day without a resolution, happened once after writing to concerned authorities and this is now second time, screenshot attached. How do they operate? You raise a ticket and you receive a sms acknowledging a ticket is open and will be resolved within 2 weeks and you wait for another email saying it resolved and you don’t receive it , you go back to app to check it is closed. You are in assumption that 2 week resolution was given and you forget and that is what they catch on to and close tickets ? Appellate authorities at Airtel are just a laughing stock bots. You send email , boom ticket is closed. Highly doubt if the individual actually exist or work to provide or to any complaints @airtelindia @airtelnews @Airtel_Presence #Portoutairtel #airtel #nonetworkairtel
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Abi (@hack3ali) reported@airtelindia why do you make it so difficult to terminate your wifi connection. Your executive on call refuses to admit our termination request despite asking for termination of services more than 20 times in one call.
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Henry (@henry58290) reportedI’m from Delhi. Since last night, my Airtel Xstream internet has been completely down almost 17 hours have passed and nothing has been fixed. This morning I reported it to Airtel customer care. They raised a ticket and I got the technician’s contact. I spoke to the technician at 10 AM this morning and he said he’d come in 1 hour. It’s been almost 8 hours now and the issue still hasn’t been resolved. @airtelindia @airtelnews
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Atul Jadhav (@jadhavatulmj) reported@airtelindia I have stopped using the service again I have received a bill @jagograhakjago please help
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PARAS JAIN (@parasjain119) reportedI have already complained 3 times, and every time I was told that the issue would be resolved within 1 hour, but it is still not fixed.This is causing serious inconvenience. Please escalate the complaint @airtelindia
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Abhishek Gattin (@abhishekgattin) reported@JioCare If this is not resolved in next 24hrs, I want either service extension for the loss of 18days connection or refund of my entire tenure paid till Jan’27. @airtelindia has better customer support than you folks.
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Abdullah Danish (@abdullahadanish) reportedI requested wifi installation on 13th August. But due to some reasons it was not installed. I had paid 1500 in advance. Now the representative doesn't pick up my call. Neither customer care is helping #fraud @airtelindia
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Ayush Agarwal (@AyushAg199806) reported@JM_Scindia Paid ₹1500 advance, had ₹474.33 remaining balance, but now @airtelindia is showing ₹265 due on my Airtel WiFi! This is a total scam. I will NOT pay this due amount since I am already in credit. Fix this glitch immediately. #Airtel #AirtelXstreamFiber #BadService
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ಚಂದ್ರಶೇಖರ 👷♂️🏗️ (@crazytheodolite) reported@airtelindia network has gone berserk after their "Upgrade"... with frequent call drop issues and network outages, AirTel Slowlane would be apt name coz nowhere they are near to the word Fast or Lane... 🙄 And response of @Airtel_Presence... 🙏🫡 #Airtel_SlowLane 🙄