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Airtel India

Airtel India outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Airtel India generated 7 outage signals in the last 24 hours around Kolkata, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received May 13, 12:32 PM GMT+5:30.
  • 50% Internet (50%)
  • 23% Total Blackout (23%)
  • 17% Phone (17%)
  • 10% Wi-fi (10%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700010 , 700071 , 700063 , 700061 , 700006 and 700052 .

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 13: Problems at Airtel India

Airtel India is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Airtel India outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Phone 2 hours ago
Kolkata Total Blackout 11 hours ago
Kolkata Total Blackout 11 hours ago
Kolkata Internet 11 hours ago
Kolkata Internet 17 hours ago
Kolkata Total Blackout 20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal

    @Airtel_Presence @airtelindia Airtel fraud company hai...... Don't use Airtel service.

  • PrasenjiTweets
    প্রসেনজিৎ.. Prasenjit.. (@PrasenjiTweets) reported from Kolkata, West Bengal

    Is there any issue going with @airtelindia ?? No signal whatsoever, unavailable to make calls... Anyone else.. facing same..? Can't even contact customer care.. @Airtel_Presence

  • ArunKRGarodia
    भैयाजी कहिन (@ArunKRGarodia) reported from Pānchuria, West Bengal

    @Airtel_Presence @airtelindia - Frustrated Is Not Word - Connection Hardly Work-To Tweet This It Took 5 Minutes AS Only Buffering & Buffering-Please Do Something & Help-Message Sent Through DM Is Not Replied-What To Do? Phone No 03340630025 User ID03360132608_dsl

  • HiteshShahARPCG
    Hitesh Shah (@HiteshShahARPCG) reported from Kolkata, West Bengal

    @airtelindia my mobile network suddenly gone, it is not there since 20.58 PM

  • S_Majumdar27
    Sutirtha Majumdar (@S_Majumdar27) reported from Kolkata, West Bengal

    Ridiculous network speed both in office (pin 700071) & in home (pin 700082) area. Keeping browsing apart, just not able to open a tweet or sending a WhatsApp msg. @airtelindia @Airtel_Presence you are leaving me with any option than porting out. Fedup with this so call 4g 😡

  • aboutpritam
    Pritam Banerjee (@aboutpritam) reported from Pānchuria, West Bengal

    @airtelindia We looking for a DTH connection on urgent basis. Already booked the same on yesterday via Airtel website. Also received a call for urgent installation but till now no body bother to install the same. If possible kindly support to resolve this.

  • shashwat19jan
    Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal

    @airtelindia First give your service for basic broadband.. and deliver what is promised while making new customer.. worst service i have seen

  • bladeit
    Rana | Please #Vaccinate💉 (@bladeit) reported from Pānchuria, West Bengal

    Everyday @airtelindia @Airtel_Presence is going from bad to worse. Last night almost no data connection and since morning it's patchy. Never seen the 4G+ working in full swing. It's been 16 years since this circle ⭕ guess time to switch.

  • saptarshichat25
    SAPTARSHI CHATTERJEE (@saptarshichat25) reported from Pānchuria, West Bengal

    @AakashY46527797 @airtelindia Not only the internet, the entire network is unavailable for long hours.

  • Angshuk_S
    Angshuk S 🇮🇳 (@Angshuk_S) reported from Kolkata, West Bengal

    @airtelindia do you even check your twitter handle? Please fix my network issue!!

  • DebasisTwwTs
    i)ebasis RR IvIishra 🇮🇳 (@DebasisTwwTs) reported from Kolkata, West Bengal

    @Airtel_Presence @airtelindia Thank you team for this devasting service. Even your escalation team failed to fulfill their commitment. Worst customer support from a brand like Airtel.

  • iamAshutoshOjha
    Ashutosh Ojha (@iamAshutoshOjha) reported from Kolkata, West Bengal

    @airtelindia Could you please share me the update? Worst services ever.

  • shashwat19jan
    Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal

    @Being_Humor @airtelindia For me as well.. worst decision to go with Airtel broadband... Pathetic service

  • ManjariSelec
    Manjari Selections (@ManjariSelec) reported from Kolkata, West Bengal

    @Airtel_Presence I once again generated a SR No. 1014400920 regarding the poorest service being provided by @airtelindia. It is repeatedly happening and nothing is being looked after thoroughly causing huge loss. Please look into the matter. Please note there are 5 connections in our premises.

  • OhomorSk
    Sk Ohomor Hassan (@OhomorSk) reported from Bankra, West Bengal

    senior supervisor #Subroto Today, after complaining many times about very bad network, when I called for no solution,this guy used very bad ***** words. Hope will take action and will inform me of his condition engineer to survey the area for network problem @airtelindia

  • ProMitC16
    Promit Chaudhuri (@ProMitC16) reported from Kolkata, West Bengal

    @airtelindia please confirm about the network blackout situation in Kolkata. SIM cards, wifi hotspots nothing seems to be working. Requesting @airtelindia to take action as soon as possible. #AirtelDown #networkdown #Kolkata

  • ArijitMusic
    Arijit Mukherji (@ArijitMusic) reported from Kolkata, West Bengal

    @Airtel_Presence @airtelindia @airtelnews Check my DM. There is no calling signal on my phone (so no incoming or outgoing). Urgent

  • RajatDu26942555
    Rajat Dutta (@RajatDu26942555) reported from Kolkata, West Bengal

    Airtel network prob in Anandapur police station Area for da last 5 days. Nothing can be done, upload or dwnload. Da service getting detoriate day by day, no improvement. What da service provider doing? Please improve da service. @airtelindia @airtelkolkata

  • DattaDattasn
    S N Datta (@DattaDattasn) reported from Pānchuria, West Bengal

    @airtelindia I do not understand why your service is so poor! Made request for restoration of broadband line but nothing happened even after 24 hours.

  • Rafiqu53
    محمد رفیق (@Rafiqu53) reported from Kolkata, West Bengal

    @IBMNews @airtelindia Dear sir, Yesterday after 3years one tecnical person visited my place he tried in front of him Speed increase up to 25 MB,and promiss wil better 2 days In this respect please find attached speed again not even one MB, this problem I am facing last 4 yrs Md Rafique,8981171937

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • poddar_hitesh
    Hitesh Poddar (@poddar_hitesh) reported

    @airtelindia @Airtel_Presence The WiFi connection is not working since past 4 days. 02232375728_wifi Your customer care is simply the team is working to resolve and it will be live soon. I am getting the same message since past 4 days. If you cannot fix this please discontinue

  • SalmanM2719
    Salman Molla (@SalmanM2719) reported

    @airtelindia @airtelnews From morning 11 Am till now no Wi-Fi Internet service at Dahisar East. Kindly solve the issue as early as possible.

  • aahiknsv
    Vanshika (@aahiknsv) reported

    . @airtelindia definitely has one of the worst services! I moved from Blr last month and ofc I had to terminate/cancel my Airtel WiFi subscription. I very nicely raised a ticket and sent an email - because guess what there’s no option to directly cancel. I waited for their call back - nothing! Then the month ends and I ofc did not recharge the WiFi bill bc hellooo I ain’t using it anymore- and I’ve been getting call from Airtel representatives like clockwork daily!! I very politely asked them first 2 times that “ma’am I raised a request to cancel my connection, and I’ve received no support, please fix that first , as I have a prepaid plan and I don’t use the WiFi anymore I am not recharging again!” One of them said, “ sure ma’am we’ve put the complaint and let you know” , another one said “ma’am we don’t have cancellation services” - are you kidding me ??? What am I supposed to doooo??

  • bartanmishra
    Deepak Mishra 🚩हिंदू ब्राहमण🚩 (@bartanmishra) reported

    @airtelindia After ₹1271 recharge on my Airtel DTH (Customer ID: 3004036675), only free-to-air channels are working. Paid Hindi/Punjabi/entertainment packs are not active. Customer care is not providing a clear solution. Immediate activation or refund required. Unfair service.

  • itsdhawan
    Sandeep Dhawan (@itsdhawan) reported

    @airtelindia @Airtel_Presence I was promised a late payment waiver for not cancelling my postpaid number. But again this month you've charged me late payment fees where you were still not able to resolve the network issue. @TRAI

  • Pjjrocks
    Pulkit-Jain (@Pjjrocks) reported

    @Airtel_Presence @airtelindia Over 24 hours and your services are still down in my area. Your app doesnt event let me raise any support ticket. Pathetic

  • UditVermaa
    Udit verma (@UditVermaa) reported

    Dsl id 013111219134 wifi is not working, fix it asap 😑 @airtelindia @Airtel_Presence

  • MINIONUPSC
    MINION (@MINIONUPSC) reported

    @airtelindia hello Airtel... Cant connect to the customer care executive thrugh toll free ... Need ur guidance regarding sim change.

  • LifeThe34449
    The Life Lesson (@LifeThe34449) reported

    @airtelindia your service is very poor in this area darbhanga Bihar biraul 847203

  • kirku1992
    KIRAN DATT (@kirku1992) reported

    @Airtel_Presence @airtelindia What's the update on my issue...