1. Home
  2. Companies
  3. Airtel India
  4. Kolkata
Airtel India

Airtel India outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Airtel India generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 11, 11:01 PM GMT+5:30.
  • 62% Internet (62%)
  • 15% Total Blackout (15%)
  • 12% Wi-fi (12%)
  • 12% Phone (12%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700026 , 700027 , 700052 , 700006 , 700094 , 700005 and 700061 .

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 12: Problems at Airtel India

Airtel India is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Airtel India outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 14 hours ago
Kolkata Internet 2 days ago
Kolkata Total Blackout 3 days ago
Kolkata Internet 3 days ago
Kolkata Internet 4 days ago
Kolkata Total Blackout 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • yash_nathvani
    Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal

    Every single month. Every single month since my service has been activated. And now you say you will not compensate your client? @airtelindia @Airtel_Presence I should just discontinue the other 3 connections I have with you.

  • NikkiBafna4
    Nikki Bafna (@NikkiBafna4) reported from Kolkata, West Bengal

    Hello @airtelindia why network has suddenly gone in my area. Kolkata 700002. Is there any issues with your network? #aritel #networkissue @aritelindia

  • JeetShaw15
    Jeet Shaw (@JeetShaw15) reported from Pānchuria, West Bengal

    @airtelindia It is request to the company that it's been 30 days that my problem is not resolved and it's 3 times that i have raised the complain on network issue in Bidhan Nagar salt lake ( kolkata) CC taking the matter leniantly (ITS BEEN 30 DAYS)

  • bladeit
    Rana | Please #Vaccinate💉 (@bladeit) reported from Pānchuria, West Bengal

    Everyday @airtelindia @Airtel_Presence is going from bad to worse. Last night almost no data connection and since morning it's patchy. Never seen the 4G+ working in full swing. It's been 16 years since this circle ⭕ guess time to switch.

  • DattaDattasn
    S N Datta (@DattaDattasn) reported from Pānchuria, West Bengal

    @airtelindia I do not understand why your service is so poor! Made request for restoration of broadband line but nothing happened even after 24 hours.

  • yash_nathvani
    Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence as a customer of yours for over a decade I am tired of your service and might just have to surrender six of my accounts and move to other service providers. It’s surprising that even in the most prominent areas of Kolkata, you do not have your optic

  • chai_n_books
    Chaitanya Srivastava | 🇮🇳 (@chai_n_books) reported from Kolkata, West Bengal

    Over 3 hours and no response or help made available from @Airtel_Presence @airtelindia. I am genuinely so done with this brand and their service. Ugh.

  • ritabrata92
    Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal

    @airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown

  • kislay_79
    KUMAR KISLAY (@kislay_79) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence Air tel network is shut down in kolkata #airtelnonetwork

  • OhomorSk
    Sk Ohomor Hassan (@OhomorSk) reported from Bankra, West Bengal

    senior supervisor #Subroto Today, after complaining many times about very bad network, when I called for no solution,this guy used very bad ***** words. Hope will take action and will inform me of his condition engineer to survey the area for network problem @airtelindia

  • sumitsh79119063
    sumit sharma (@sumitsh79119063) reported from Kolkata, West Bengal

    Time to say goodbye to @airtelindia,broadband switch to jio. Worst experience facing downtime no upload and download speed.

  • Hazarika07
    Surajit Hazarika (@Hazarika07) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence broadband service in Kolkata is pathetic.. inspite of several complaints it has not improved

  • sayantanm28
    Hobbs (@sayantanm28) reported from Pānchuria, West Bengal

    @airtelindia @Airtel_Presence I had order for a Coverage+ pod device last Saturday with a security deposit. Till today I have not been contacted by any person from Airtel. I have the payment confirmation number and order IDs with me but customer service is clueless. #frustrated

  • VishalK45653607
    Vishal Kumar (@VishalK45653607) reported from Pānchuria, West Bengal

    The worst service from @airtelindia .I have requested the installation of BB a month back but they delayed installation and i have to cancel that and now again i raised the request but this time also after billing i am getting the same excuse from the team.Order id 2129279199710

  • DebasisTwwTs
    i)ebasis RR IvIishra 🇮🇳 (@DebasisTwwTs) reported from Kolkata, West Bengal

    @Airtel_Presence @airtelindia Thank you team for this devasting service. Even your escalation team failed to fulfill their commitment. Worst customer support from a brand like Airtel.

  • lala_sahu
    Nihar ranjan sahu (@lala_sahu) reported from Pānchuria, West Bengal

    Airtel Xtream broadband is not working since 1 hour and during Work From Home period this type of issue is very pathetic and i am trying to call Customer care but there is no response from them and kindly help me on this please😭😭😭😭 @airtelindia @Airtel_Presence @TRAI

  • iamAshutoshOjha
    Ashutosh Ojha (@iamAshutoshOjha) reported from Kolkata, West Bengal

    @airtelindia Could you please share me the update? Worst services ever.

  • sunitahousewife
    sunita sethi (@sunitahousewife) reported from Kolkata, West Bengal

    @airtelindia Hello there seems to be an outage from the broadcasters side... No tv signal since morning.. 3 hours to be precise...

  • shashwat19jan
    Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal

    @Being_Humor @airtelindia For me as well.. worst decision to go with Airtel broadband... Pathetic service

  • stopthestart
    Esha (@stopthestart) reported from Kolkata, West Bengal

    @airtelindia 1) WONDER WOMEN 2) GIRLS HOSTEL 3) SHOOTER 4) CID 5) FOUR 6) TANAAV 7) GOOD BAD GIRL 8) Hethen Tagging, #AirtelXStreamPremium @airtelindia #AirtelWeekendChallenge

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Tapan_Samal_
    Tapan Samal / ତପନ (@Tapan_Samal_) reported

    @TechDekhoji @airtelindia "Airtel Customer service" only pick up calls from Postpaid customers only... No priority to Prepaid customers...

  • LOKESHSINGHBH15
    LOKESH SINGH BHADORIYA (@LOKESHSINGHBH15) reported

    @airtelindia Subject: Complaint for very low internet speed on 40 Mbps plan I have an Airtel Xstream Fiber 40 Mbps plan, but I am repeatedly getting very poor internet speed. At the time of testing, my download speed was only 2.14 Mbps, which is far below the promised speed.

  • saxam_sharma
    Saxam Sharma (@saxam_sharma) reported

    Pathetic service from @Airtel_Presence. I’ve been complaining about my Wi-Fi speed since 20 July, and I’ve received zero resolution—no calls, no follow-up, no technician visit, nothing. Airtel continues to ignore my complaints. @airtelindia #airtelxtremefibre

  • KunalRa89424441
    Kunal Raj (@KunalRa89424441) reported

    @airtelnews @Airtel_Presence @airtelindia There is no reply here even after such poor service, will the problem be resolved or not? It would be better if you get Jio Airfiber installed, at least the technician's number comes up after complaining, nothing like this is happening here.

  • AnkitKhand3lwal
    Ankit Khandelwal (@AnkitKhand3lwal) reported

    I have been trying to cancel Airtel perplexity plan from last 24 hours, but not able to. What an absolute sham @airtelindia @perplexity_ai Govt of India @pmo should put 1000 crore on them - because they are scamming us.

  • AdityaP58498490
    adixtya (@AdityaP58498490) reported

    @airtelindia @Airtel_Presence my issue has not been addressed yet and you guys have stopped responding now...also I jad requested for a call from the support team and i have bot received yet!

  • TheRS_02
    Rohit (@TheRS_02) reported

    @Airtel_Presence @airtelindia My Airtel Xstream Fiber has been down since the morning of 10 July 2026. I've called customer care twice with no support, the Airtel Thanks app won't let me register a service request, service is extremely poor and unacceptable

  • nagaraj96512378
    Raju Sheety (@nagaraj96512378) reported

    @airtelindia Till today issue did not solved well deserved cover drive to prove your services.. This is the proof how u treat customer for their problem.. Waste of use.. In reaching out you in this platform or any platform.

  • padhiyar_vicky
    X_MAN (@padhiyar_vicky) reported

    @airtelindia Very very basterd internet service provide I'm very tired and i thnk I Chang my sim company

  • KVNarayan4
    K V Narayan (@KVNarayan4) reported

    @namratakothari @airtelindia Yup absolutely useless chat bot conversation in app. Also first SMS comes giving complaint number. Next SMS comes complaint resolved. The Customer Service needs major overhaul. Complaint such as “No Network” gets an automated response of Resolved the next day.