1. Home
  2. Companies
  3. Airtel India
  4. Kolkata
Airtel India

Airtel India outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Airtel India generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Aug 1, 2:11 AM GMT+5:30.
  • 68% Internet (68%)
  • 16% Total Blackout (16%)
  • 12% Phone (12%)
  • 4% Wi-fi (4%)

The latest reports from users having issues in Kolkata come from postal codes 700026 , 700001 , 700027 , 700006 , 700052 , 700013 , 700023 and 700032 .

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 2: Problems at Airtel India

Airtel India is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Airtel India outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 2 days ago
Kolkata Internet 6 days ago
Kolkata Internet 7 days ago
Kolkata Internet 11 days ago
Kolkata Internet 12 days ago
Kolkata Internet 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • sainkydj1986
    CMA Vivek Jaiswal 🇮🇳 (@sainkydj1986) reported from Pānchuria, West Bengal

    @Airtel_Presence @airtelindia Airtel X-Stream Internet down from Afternoon in Kolkata. Please check.

  • kaustubhlal_2
    Kaustubh Lal (@kaustubhlal_2) reported from Kumirimora, West Bengal

    @airtelindia Has To Be Shut Down During A Screen sharing Session With @Apple Which Is Unfortunate And Really Disturbing Disappointing

  • shashwat19jan
    Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal

    @Being_Humor @airtelindia For me as well.. worst decision to go with Airtel broadband... Pathetic service

  • saptarshichat25
    SAPTARSHI CHATTERJEE (@saptarshichat25) reported from Pānchuria, West Bengal

    @AakashY46527797 @airtelindia Not only the internet, the entire network is unavailable for long hours.

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @airtelindia @Airtel_Presence @airtelnews No network 21 Mullick street opposite burrabazar police station ground floor pincode 700007 shop name sipani stores, kalpataru enterprise, sarvodhay traders.

  • PrateekAgrawala
    Prateek Agrawal (@PrateekAgrawala) reported from Kolkata, West Bengal

    It's time to say goodbye to #airtelthanks worst ever service experience at their #Kakurganchi branch, Kolkata Visited on 18th and collected duplicate @Airtel_kolkata @airtelindia @Airtel_Presence postpaid sim, which is yet to be activated. Raised complains but no resolution

  • ProMitC16
    Promit Chaudhuri (@ProMitC16) reported from Kolkata, West Bengal

    @airtelindia please confirm about the network blackout situation in Kolkata. SIM cards, wifi hotspots nothing seems to be working. Requesting @airtelindia to take action as soon as possible. #AirtelDown #networkdown #Kolkata

  • soumyadeephait1
    soumyadeep hait (@soumyadeephait1) reported from Kolkata, West Bengal

    @airtelindia im using both broadband and dth today a technician came and charged me a rs 150 why so while the provider said pls contact us directly for the service now they charged me 150 rs i wanna talk to the provider

  • PrasenjiTweets
    প্রসেনজিৎ.. Prasenjit.. (@PrasenjiTweets) reported from Kolkata, West Bengal

    Areh whenever I m connecting the other network's hotspot with the Airtel device (because no network now) the signal coming on the Airtel sim,and seeing that when I m disconnecting the hotspot, the signal is also disappearing! Wtf! @airtelindia @Airtel_Presence #AirtelDown

  • yash_nathvani
    Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence as a customer of yours for over a decade I am tired of your service and might just have to surrender six of my accounts and move to other service providers. It’s surprising that even in the most prominent areas of Kolkata, you do not have your optic

  • shashwat19jan
    Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal

    @syednoor6208 @airtelindia Better to port from Airtel, but the problem is they have already charged non refundable hefty installation charges. So a customer gets stuck with these bunch of cheaters. JIO fiber is the best. They do free installation

  • Soumya98988561
    Soumya (@Soumya98988561) reported from Ghusuri, West Bengal

    @airtelindia @MIB_India @jagograhakjago What should I do if I want to retrieve an ( recorded and not saved) important conversation which is not stored in my handset? Plz help

  • imaamit18
    ammit kumar singh (@imaamit18) reported from Pānchuria, West Bengal

    Helo @airtelindia how to contact with your customer service my broadband is not working from evening and your customer care not responding @airtelnews

  • yash_nathvani
    Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal

    Every single month. Every single month since my service has been activated. And now you say you will not compensate your client? @airtelindia @Airtel_Presence I should just discontinue the other 3 connections I have with you.

  • Angshuk_S
    Angshuk S 🇮🇳 (@Angshuk_S) reported from Kolkata, West Bengal

    @airtelindia do you even check your twitter handle? Please fix my network issue!!

  • BANIKDUTTA
    SOMNATH DUTTA BANIK (@BANIKDUTTA) reported from Kolkata, West Bengal

    @airtelindia already applied for Airtel black connection but it was not happened. After 7days also money was not returned into my account. I think Airtel cheating other customer also as they did with me.

  • arijitmondal08
    Arijit Mondal (@arijitmondal08) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence 03340087759-This number also unreachable,and internet service full down till 20th january

  • ManjariSelec
    Manjari Selections (@ManjariSelec) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence Our broadband connection in our premises is down due to fire broke out this morning at 5 AM at an electric pole near our building. Tried to lodge a complaint but nothing happened. My ID is 03385167372_dsl. Kindly restore the line ASAP

  • samarpa14
    Samy (@samarpa14) reported from Kolkata, West Bengal

    I raised complaints since Dec 2022 that #datanotworking or is very slow to @airtelindia: ref 31-4448405021000, 31-4599267536196, 31-4601043657266, 31-4601076041213 @pincode: 743398 but issue still not resolved. Paying a lots & no resolution no bill relief, I'm tired!! @TRAI look

  • aboutpritam
    Pritam Banerjee (@aboutpritam) reported from Pānchuria, West Bengal

    @airtelindia We looking for a DTH connection on urgent basis. Already booked the same on yesterday via Airtel website. Also received a call for urgent installation but till now no body bother to install the same. If possible kindly support to resolve this.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • ArshanGupta
    अर्शन गुप्ता🇮🇳 (@ArshanGupta) reported

    Extremely bad service @airtelindia @Airtel_Presence My AirFiber is offline, huge data loss happening on Sunday.198 IVR says 'system upgrade' & disconnects. Thanks app 'Internet Connectivity'option just loops into a useless chatbox. Fix this and reset my AirFiber from backend imme

  • isharadjain
    Sharad Jain (@isharadjain) reported

    @airtelindia what’s wrong with your tech and ground support. I have registered a connection shifting request on July 27th for the shifting to be done on August 01. It’s already end of day, and I haven’t received any communication from the support team or ground staff on who will

  • abhisheks234
    abhishek (@abhisheks234) reported

    This is a loophole because, in a family pack, not everyone’s recharge expires on the same day. Airtel doesn’t compensate for the remaining prepaid balance either, which is unfair. @airtelindia @bhartiairtelfdn @reliancejio will you help on this

  • Elegance_45
    𝕃𝕒𝕫𝕪 𝔼𝕝𝕖𝕘𝕒𝕟𝕔𝕖 🎭 (@Elegance_45) reported

    @freeyourselfyou @airtelindia Worst undhi network jio tho compare chesthe that too high cost eedu

  • hbadgujar01
    Harshal Badgujar (@hbadgujar01) reported

    @AirtelIndia Wi-Fi down for 4 days. Same issue recurring for 3 months. No resolution despite multiple complaints. Pathetic after-sales service. Acc: 20043753914 | Nashik, Maharashtra #Airtel

  • vishal684650
    Vishal Goyan (@vishal684650) reported

    @airtelindia @Airtel_Presence Still no update, seems like your engineers are not interested in solving any issue, they are ok to disconnect my connection if required.

  • dasjoydeep007
    dasjoydeep007🇮🇳🔱🚩 (@dasjoydeep007) reported

    @airtelindia will u please help me to add-on no to my existing airtel black family plan & also changing my current primary no . Bcz visiting customer service is really disappointing as they don’t bother help customer & would like to mention airtel services as not like before.

  • ya9369225
    Vishal (@ya9369225) reported

    Wrote a Tweet to Airtel support for reply or that tweet to dm the Airtel number details. I have done as directed to me but still there's no response in the profile the tweet it's been 9-10 hours of my DM Airtel support. @Airtel_Presence @airtelindia

  • Irastogiprakhar
    Prakhar Rastogi (@Irastogiprakhar) reported

    Dear @airtelindia , my Wi-Fi has been down for the last 4 days. Complaint registered on 30 July 2026. Every call to customer support ends with the same promise of a technician calling within 4 hours, but no one has contacted me yet. Extremely poor service.

  • PersisMonalisa
    Persis Monalisa Bhardwaj (@PersisMonalisa) reported

    @airtelindia My broadband has been down since 29 July, 10 PM. Yesterday your technician visited, disconnected parts of the setup, and left saying he would replace the faulty system by 10 AM today. It's now delayed with no update. Days are passing,