Airtel India outages and service status in Sāgar, Madhya Pradesh

Problems in the last 24 hours in Sāgar, Madhya Pradesh

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Sāgar, Madhya Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ajeet Singh (@asinghcse) reported 8 minutes ago

  @airtelindia I know your dedicated team much better since so many days I am getting false commitment ,i know in our country there is no value of existing customer every company treat them like useless ,I sent lot of email and call many times no resolution as such

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  Sandeep Kelvadi (@teknicsand) reported 8 minutes ago

  @arokiya_ra80604 @airtelindia Not to mention the awful speeds they offered when I last looked. ACT has been miles better and are generally responsive when you experience connection issues.

• 
  Ajeet Singh (@asinghcse) reported 12 minutes ago

  @airtelindia Still my issue not resolved what the weired service and when I raise request for new connection immediately i recieved call for new connection and engineer told me it will be installed till evening that the behaviour of yours for existing customer

• 
  Arokiya (@arokiya_ra80604) reported 15 minutes ago

  @airtelindia I booked Airtel Xstream Fiber, paid the advance, and I’m still waiting for installation. The installation date has been changed multiple times, the technician isn’t responding, and now I’m being told there is a backend issue with no confirmed installation time. I’ve asked the POC to cancel it, but I’m unable to find any proper cancellation journey. When I go to the Chat option in the Airtel app, there are standard issue templates, but there is no option for a new Wi-Fi connection that has been paid for but not yet installed. I assume this is because my profile previously only had mobile services. But now I have ordered and paid for Wi-Fi — so where exactly is the customer journey to raise a complaint or cancel the order before installation? Even when I call customer care, there is no clear language selection before being pushed through the IVR. How are you expecting customers to navigate this if you don't even establish their preferred language first? I genuinely don't understand these user journeys. Please cancel my Wi-Fi order and initiate my refund. I don't want to keep chasing different people for something that should have a straightforward cancellation process.

• 
  Prateek Gangurde (@PrateekGangurd1) reported 16 minutes ago

  @airtelindia @Airtel_Presence no updates this how you value a customer

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  Abhinav Mishra (@Mr_abhi9) reported 19 minutes ago

  @airtelindia Please improve your service. Instead of making customers deal with an AI chatbot every time, provide an easy option to speak directly with a real human customer support executive. Not every problem can be solved by AI. #Airtel #CustomerService

• 
  𝗠𝗮𝗸𝗮𝗿𝗮𝗻𝗱 𝗞𝗵𝗮𝗻𝗱𝗲𝗸𝗮𝗿 (@MakKhandekar) reported 21 minutes ago

  Hello @airtelindia I switched to a new phone and my esim was transferred yesterday. My SMS posting has issues. I am unable to send/receive messages incl OTPs. Calls work fine. Your 121 call is endless loop. And even app needs an OTP to login. PLEASE HELP URGENTLY

• 
  Bikash Jain (@Bikash_Jain) reported 21 minutes ago

  @airtelindia @airtelnews @Airtel_Services every timemy airtel wifi malfunction, i never get services. Its not working for 3 days and I have no way to talk to them. ****** service and process. Pls connect and resolve

• 
  Sandeep Chaudhary (@sdp92) reported 24 minutes ago

  @airtelindia @Airtel_Presence , One of the worst network, most pathetic service, support team is like scammers

• 
  CrazeeTweeter💎 (@crazeeTweeter) reported 24 minutes ago

  @Neend_Ki_Rani @airtelindia is #pathetic Anything can happen now Network issue going from good to bad to worse Starting to port out airtel connections 1 by 1 1st prepaid i can port to @reliancejio immediately if they can arrange home delivery. Next post paid numbers if network is satisfactory Then the broadband & dth too