Airtel India outages and service status in Chennai, Tamil Nadu
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 2 outage signals in the last 24 hours around Chennai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 12, 10:52 PM GMT+5:30.
- Internet (68%)
- Wi-fi (21%)
- Phone (7%)
- Total Blackout (4%)
The latest reports from users having issues in Chennai come from postal codes 600001 , 600009 , 600041 , 600078 , 600040 and 600102 .
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Airtel India
Airtel India is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Airtel India outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Wi-fi | 21 hours ago |
|
Chennai
|
Internet | 22 hours ago |
|
Chennai
|
Internet | 1 day ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Internet | 5 days ago |
|
Chennai
|
Wi-fi | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Mathew R Raaj (@raaj_mathew) reported from Chennai, Tamil NaduGot a credit card frm Axis Bank in affiliation with Airtel no proper procedures followed & fees info informed, issued it in wrong name & very low limit.Cant activate it nor cancel it .Reachd out to local branch,customr care & PNO no reply! @AxisBank @AxisBankSupport @airtelindia
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CS Sachin Chavan (@cs_chavan) reported from Chennai, Tamil Nadu@airtelindia @Airtel_Presence my Airtel broadband not working from last 1 week. Atleast 5 people visited promises. You just keeping sending sms for reassigned technician. Shame on your deficiency in service. 10034028033..I am not even able to talk to your customer care.
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S Suriyamuthi (@suriyamuthi) reported from Chennai, Tamil Nadu@airtelindia please I have cell phone number 9840386307 Kodampakkam subramanianagar Chennai the Internet is not working from home I am aged eighty please help
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Rajamani Karunanithi (@drknithi) reported from Saidapet, Tamil Nadu@airtelindia @TRAI @Airtel_Presence SOS Thanks to automation ( good ) Not easy to contact customer Care Data Disappeared! Take Care! Right to have communication!! 9362...2..
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Yoshita Kota (@kota_yoshita) reported from Chennai, Tamil Nadu@airtelindia What is the point of 5G when u have such poor customer service.Your exec’s don’t even respond to calls.we are left hanging despite informing the urgency of the situation being Health care providers
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TheSainT (@imgsk) reported from Saidapet, Tamil Nadu@AaratiKrishnan @Airtel_Presence @airtelindia True!!!!their customer care sucks big time
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Vashist Agarwalla (@VashistAgarwall) reported from Chennai, Tamil Nadu@airtelindia Both Fixed line and Mobile data isn't working. The customer care number is also not responding. 🙃
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Atul Vermani (@atulvermani21) reported from Saidapet, Tamil Nadu@Airtel_Presence @airtelindia buying a new Sim has been harrassment for the customer as you've changed my broadband plan and not reversing the wrong entries. Can someone help as your 121 executives are useless
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Abhijeet Singh Rajput (@abhianu9906) reported from Chennai, Tamil Nadu7982605670 You internet speed worst now days. Don't expect like this. Pls look into it. #Airtel #AirtelDown @airtelindia
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Balasubramanian Prabhakaran (@bala71093) reported from Chennai, Tamil Nadu@airtelindia I am in Chennai but I cannot use 5G network in my place 600081
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Rahul Duraipandian (@sailorahul) reported from Saidapet, Tamil Nadu@Airtel_Presence experiencing one of the worst service in all aspects for the past few days @airtelindia Planning to surrender all my airtel services
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Debolin Dey (@debu_101) reported from Chennai, Tamil Nadu@Airtel_Presence @airtelindia raised a complaint yesterday regarding my fixed line xtream fibre connection, i was promised it would be resolved within 3.30 pm, the engineer hasn't come in yet, on calling him he is saying that he can't do it today. Complaint # 10037785640
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Sanjay Kumar (@sanjaybabua) reported from Chennai, Tamil Nadu@alokpandey223 @airtelindia @airtelnews patna services executive should be customer centric.they all are outsourced at centre and does not value customers. Airtel parent organisation is responsible
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SaiBala (@Saibala45855) reported from Chennai, Tamil Nadu@airtelindia worst experience with airtel for last 2 days PRI connections are not working. Irresponsible people are working in the escalation team. They are simply saying if you want to go to some other provider for. What is the nonsense the team doing.
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Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu@airtelindia @Airtel_Presence , You are the worst service provider in the earth. Getting money every month in the name of airtel black and really doing a scam. Poor coverage inside the house, raised more than 7 requests since August. You just close requests without resolving
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Karthik Siva (@kartiksivafilm) reported from Chennai, Tamil NaduWhat happened @airtelindia ??? Kindly take an immediate action and sort it your network probs guys... #AirtelDown
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Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu@airtelindia @Airtel_Presence worst network ever in my experience. Even in volte 4g it's working like worst than 2g...
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Manoj mishra (@manoj11099139) reported from Chennai, Tamil Nadu@airtelindia Absolutely pathetic service ..
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dhruva (@dhruvanism) reported from Chennai, Tamil Nadu@airtelindia the help feature in the Airtel thanks app needs a thorough rejig. The bots there like most corporate bot support is wholly useless, a good for nothing and a waste of time. Sadly it's incapable of resolving issues! Perhaps am I expecting too much from @airtelnews 🤷
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Babuji Rengarajan (@babuji_gr) reported from Nanmangalam, Tamil NaduAitel is completely unprofessional. If u r into airtel black u get to RM within secs. Once u r out from airtel black and call customer care, unnecessary call routing happening and they set the language to hindi which i couldnt understand at all.. #airtelthanks @airtelindia @TRAI
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Raushan Pathak (@raushanpathak86) reported.@airtelindia @dth_airtel DTH service and customer care executive is really pathetic
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Sai (@sai_vss) reported@ViCustomerCare I am planning ti port to other network @airtelindia As there is no support from your side on the issue which I have shared
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shaikh shahbaz (@shaikhshahbaz5) reportedHello Team, I am currently in Saudi Arabia and trying to activate my eSIM. First, I recharged with 898 plan, but it started showing “Call Barring” issue. After that, I recharged again with 199 plan, but the same problem is still @airtelindia @ViCustomerCare @reliancejio
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Anupam Agarwal (@anupamagarwal07) reported@airtelindia I need an incoming call record from 2nd September 2025 which was very important but have lost the details for urgent medical purpose,can you please help urgently @Airtel_Presence FYI
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soofi (@soofiooo) reported@Airtel_Presence @airtelindia Urgent: mobile data is still not working on my SIM despite multiple troubleshooting steps. Calls/SMS work, and another SIM works fine in the same phone. Tried sending multiple DMs after but No response to yet. Please assist ASAP.
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Jagrit Chowdhary (@jagritchowdhary) reported.@airtelindia is completely lost. They’ve lost it big time. Pathetic. @Airtel_Presence I beg you with both hands to pls call me on +91 96253 77757 as my Airtel number is not working. How the hell on earth am I supposed to reach you guys? Chat isn’t working, can’t get through your bullshit IVR system.
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Ramana Reddy (@RamanaR89964758) reported@airtelindia @SunilBhartiMitl Hi I sent my contact details over DM but no response yet. Here js ny broadband id 08010894104_dsl. Is customer care really exists?
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Sohaib Khan (@Styles00333) reported@JioCare @JioCare No one has visited yet and I am tired of waiting. I have now contacted Airtel and they will install a new WiFi connection today. Very disappointing experience with JioFiber service. @airtelindia
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Srinu Kagitha (@kagithaamalasri) reported@airtelindia Paid for Airtel Xstream Fiber on 1 May 2026. Installation cancelled on 9 May due to service unavailability in my village, but refund still not received. Support says they tried calling, but I received no call/SMS and my number is active. Please process refund ASAP.
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Harpal singh (@Harpal93) reported@airtelindia @Consumer2Court @Airtel_Presence How much time i got solution