Airtel India outages and service status in Jagraon, Punjab

Problems in the last 24 hours in Jagraon, Punjab

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Jagraon, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Love chauhan (@Lovecha69884040) reported 4 minutes ago

  @reliancejio @airtelindia Improve the network, improve the service—don’t exploit customers. “Are you also facing poor network and expensive plans from Jio or Airtel? Share your experience—how is the service in your area?”

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  chirag chugh (@chirag210493) reported 4 minutes ago

  @airtelindia @Airtel_Presence airtel service is getting worse day by day. Raised complaint at 12:29 pm and expected resolution time was 5 Pm, again called and it was change to 6:30 and got technician number but when called him he didn’t get any req. plz help

• 
  Rohit Goyal (@RohitGoyal06) reported 4 minutes ago

  @airtelindia Your network has been extremely poor for the last 2–3 days, with no proper response or resolution.Interestingly, when the recharge is about to expire, your customer care calls and promises to fix the issue within 24–48 hours.

• 
  Mk (@Manu50692882156) reported 8 minutes ago

  @airtelindia I have a 5g actuvated sim and device but the data is consuming from 4 g only, this issue is on my new mobile kindly help me, your coustumer care number is useless, I already started my port if I didn't get help I will port my sim to jio @reliancejio

• 
  Ravi Swami (@raviswami27) reported 8 minutes ago

  @airtelindia @airtelnews Dear Airtel Team, ​In just the past week, my connection was down twice for nearly 10 hours during peak working hours, severely impacting my work from home. ​Given my long-standing trust in Airtel, this drop in reliability is extremely disappointing.

• 
  Sunil Shandilya (@sunil_shandilya) reported 10 minutes ago

  Hi @airtelindia I have registered my airtel wifi complain 7 aug , still its persists. Everyday u assigned 3 to 4 engineer, but nobody visit my home. Very pathetic service. Service request number 11037872021

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  ajay kushwaha (@ajayagri2004) reported 11 minutes ago

  @airtelindia @Airtel_Presence Please update on service request number 1-181996435430 and 11037983829 as I am not getting any resolution despite multiple calls to your customer care. #airtel_pathetic_service

• 
  Prateek Gangurde (@PrateekGangurd1) reported 15 minutes ago

  @airtelindia @Airtel_Presence no updates this how you value a customer

• 
  Sarthak 🇮🇳 (@MohitAg41712949) reported 16 minutes ago

  This is it @airtelindia just cancel my wifi right now. I can’t keep on calling to get the service fixed. Either do a completely new installation within 2 days or I’m going to court. And I’m not kidding I have documented every tactic of yours. You will face the consequences.

• 
  Arokiya (@arokiya_ra80604) reported 16 minutes ago

  @airtelindia I booked Airtel Xstream Fiber, paid the advance, and I’m still waiting for installation. The installation date has been changed multiple times, the technician isn’t responding, and now I’m being told there is a backend issue with no confirmed installation time. I’ve asked the POC to cancel it, but I’m unable to find any proper cancellation journey. When I go to the Chat option in the Airtel app, there are standard issue templates, but there is no option for a new Wi-Fi connection that has been paid for but not yet installed. I assume this is because my profile previously only had mobile services. But now I have ordered and paid for Wi-Fi — so where exactly is the customer journey to raise a complaint or cancel the order before installation? Even when I call customer care, there is no clear language selection before being pushed through the IVR. How are you expecting customers to navigate this if you don't even establish their preferred language first? I genuinely don't understand these user journeys. Please cancel my Wi-Fi order and initiate my refund. I don't want to keep chasing different people for something that should have a straightforward cancellation process.