Airtel India outages and service status in Cochin, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India generated 1 outage signal in the last 24 hours around Cochin, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
The most recent signal from this area was received Jul 30, 1:37 PM GMT+5:30.

Internet (57%)
Wi-fi (29%)
E-mail (14%)

The latest reports from users having issues in Cochin come from postal codes 682030 , 682017 , 682024 and 682018 .

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (IST)	Number of reports	Cochin	Baseline
Jul 30, 12:50 PM GMT+5:30	0	0	0
Jul 30, 1:10 PM GMT+5:30	0	0	0
Jul 30, 1:30 PM GMT+5:30	0	0	0
Jul 30, 1:50 PM GMT+5:30	0	0	0
Jul 30, 2:10 PM GMT+5:30	0	0	0
Jul 30, 2:30 PM GMT+5:30	0	0	0
Jul 30, 2:50 PM GMT+5:30	0	0	0
Jul 30, 3:10 PM GMT+5:30	0	0	0
Jul 30, 3:30 PM GMT+5:30	0	0	0
Jul 30, 3:50 PM GMT+5:30	0	0	0
Jul 30, 4:10 PM GMT+5:30	0	0	0
Jul 30, 4:30 PM GMT+5:30	0	0	0
Jul 30, 4:50 PM GMT+5:30	0	0	0
Jul 30, 5:10 PM GMT+5:30	0	0	0
Jul 30, 5:30 PM GMT+5:30	0	0	0
Jul 30, 5:50 PM GMT+5:30	0	0	0
Jul 30, 6:10 PM GMT+5:30	0	0	0
Jul 30, 6:30 PM GMT+5:30	0	0	0
Jul 30, 6:50 PM GMT+5:30	0	0	0
Jul 30, 7:10 PM GMT+5:30	0	0	0
Jul 30, 7:30 PM GMT+5:30	0	0	0
Jul 30, 7:50 PM GMT+5:30	0	0	0
Jul 30, 8:10 PM GMT+5:30	0	0	0
Jul 30, 8:30 PM GMT+5:30	0	0	0
Jul 30, 8:50 PM GMT+5:30	0	0	0
Jul 30, 9:10 PM GMT+5:30	0	0	0
Jul 30, 9:30 PM GMT+5:30	0	0	0
Jul 30, 9:50 PM GMT+5:30	0	0	0
Jul 30, 10:10 PM GMT+5:30	0	0	0
Jul 30, 10:30 PM GMT+5:30	0	0	0
Jul 30, 10:50 PM GMT+5:30	0	0	0
Jul 30, 11:10 PM GMT+5:30	0	0	0
Jul 30, 11:30 PM GMT+5:30	0	0	0
Jul 30, 11:50 PM GMT+5:30	0	0	0
Jul 31, 12:10 AM GMT+5:30	0	0	0
Jul 31, 12:30 AM GMT+5:30	0	0	0
Jul 31, 12:50 AM GMT+5:30	0	0	0
Jul 31, 1:10 AM GMT+5:30	0	0	0
Jul 31, 1:30 AM GMT+5:30	0	0	0
Jul 31, 1:50 AM GMT+5:30	0	0	0
Jul 31, 2:10 AM GMT+5:30	0	0	0
Jul 31, 2:30 AM GMT+5:30	0	0	0
Jul 31, 2:50 AM GMT+5:30	0	0	0
Jul 31, 3:10 AM GMT+5:30	0	0	0
Jul 31, 3:30 AM GMT+5:30	0	0	0
Jul 31, 3:50 AM GMT+5:30	0	0	0
Jul 31, 4:10 AM GMT+5:30	0	0	0
Jul 31, 4:30 AM GMT+5:30	0	0	0
Jul 31, 4:50 AM GMT+5:30	0	0	0
Jul 31, 5:10 AM GMT+5:30	0	0	0
Jul 31, 5:30 AM GMT+5:30	0	0	0
Jul 31, 5:50 AM GMT+5:30	0	0	0
Jul 31, 6:10 AM GMT+5:30	0	0	0
Jul 31, 6:30 AM GMT+5:30	0	0	0
Jul 31, 6:50 AM GMT+5:30	0	0	0
Jul 31, 7:10 AM GMT+5:30	0	0	0
Jul 31, 7:30 AM GMT+5:30	0	0	0
Jul 31, 7:50 AM GMT+5:30	0	0	0
Jul 31, 8:10 AM GMT+5:30	0	0	0
Jul 31, 8:30 AM GMT+5:30	0	0	0
Jul 31, 8:50 AM GMT+5:30	0	0	0
Jul 31, 9:10 AM GMT+5:30	0	0	0
Jul 31, 9:30 AM GMT+5:30	0	0	0
Jul 31, 9:50 AM GMT+5:30	0	0	0
Jul 31, 10:10 AM GMT+5:30	0	0	0
Jul 31, 10:30 AM GMT+5:30	0	0	0
Jul 31, 10:50 AM GMT+5:30	0	0	0
Jul 31, 11:10 AM GMT+5:30	0	0	0
Jul 31, 11:30 AM GMT+5:30	0	0	0
Jul 31, 11:50 AM GMT+5:30	0	0	0
Jul 31, 12:10 PM GMT+5:30	0	0	0
Jul 31, 12:30 PM GMT+5:30	0	0	0
Jul 31, 12:50 PM GMT+5:30	0	0	0

July 31: Problems at Airtel India

Airtel India is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cochin, Kerala

The most recent Airtel India outage reports came from the following cities: Cochin, and Aluva.

City	Problem Type	Report Time
Cochin	Internet	23 hours ago
Cochin	Internet	2 days ago
Cochin	E-mail	4 days ago
Cochin	Internet	8 days ago
Cochin	Wi-fi	24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Cochin, Kerala

Latest outage, problems and issue reports in Cochin and nearby locations:

Rohit Vipin Mathews (@rohitvipin) reported 24 seconds ago from Udayamperoor, Kerala
@airtelindia @airtelnews How hard can the register email be? 1. Call the CC a million times through IVR and it has no options and disconnect 2. Search through the help doc page and not finding anything and nowhere to go from there 3. Email customer care with nothing happening
Akshay (@Akshay36929128) reported 15 minutes ago from Tripunittura, Kerala
@Airtel_Presence @airtelindia unfortunately i am unable to contact @AxisBankSupport bank customer care number from my airtel number, 18604195555,18604195555 it says no balance, but i have an active plan.. Help would be apreciated.
Aravind (@mr_aravindJS) reported 15 minutes ago from Tripunittura, Kerala
The 4g network in kochi is pathetic, is there any way that customers gets refund for the bad service @airtelindia @airtelnews @
Rajesh G Kamath (@rajeshGkamath) reported 19 minutes ago from Cochin, Kerala
@Airtel_Presence @Airtel_Presence @airtelindia what's wrong with Airtel network my problem is still not resolved .
EALIAS SIMON (@EaliasS) reported 21 minutes ago from Udayamperoor, Kerala
@airtelindia Mob.8129974302 Alternate mob 9567226998 House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 2g tower location Mankaayi kavala Kandanadu Pin682307 Kerala Respected sir I as a customer of Bharti airtel mobile Kerala. I am facing poor 2g
Jinesh Nair (@jineshnair_85) reported 22 minutes ago from Kadungalūr, Kerala
@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
Akshay (@Akshay36929128) reported 27 minutes ago from Tripunittura, Kerala
@Airtel_Presence what sh!+ is going with the network.? Can't use data or make a call. Customer care did not help. Area- chittethukara kochi.( infopark ) chirayil road. @airtelindia Facing this issue thrice in a month.
abhilash 🇮🇳 (@abhilashsnair) reported 28 minutes ago from Tripunittura, Kerala
@airtelindia thanks app is a crap literally. Not even register a support request , disconnection request . This company is not listening to customers , even after migrated to @JioCare I can't process my disconnection. Tried all possible ways , always auto msg templates n replys
Reju (@ANT_i_NCUMBENT) reported 29 minutes ago from Tripunittura, Kerala
What's with @airtelindia ? Too slow to begin with
Akshay (@Akshay36929128) reported 31 minutes ago from Tripunittura, Kerala
@airtelindia poor network speed in a city like kochi. Kerala.
Ealias (@Ealias9) reported 33 minutes ago from Udayamperoor, Kerala
@airtelindia Mob.9567226998 Mr.Ealias PS Puthengady house Mulanthuruthy post Ernakulam Dist Pin 682314 Landmark Puthengady cross Network team had visited this location 4 times.but the issue still continuing. I feel I am really cheated. My money is wasted.iam really cheated
ShinuAntony (@shinuantonyms) reported 37 minutes ago from Tripunittura, Kerala
This s so ridiculous that we waiting to so long to solve a problem... @Airtel_Presence @airtelindia
oh, I'd kill for a good coma now (@TeenuVijayan) reported 38 minutes ago from Tripunittura, Kerala
@airtelindia hi new SIM is not getting activated. Can you please help
Vivek JV (@vivekjvarghese) reported 44 minutes ago from Tripunittura, Kerala
@airtelindia I accidentally did a wrong recharge on my wife's Airtel mobile number. Please help on the same.
EALIAS SIMON (@EaliasS) reported 48 minutes ago from Udayamperoor, Kerala
@airtelindia Mob8078989291 House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Landmark Puthengady Cruz. Kerala Respected sir I as a customer of Bharti airtel mobile. I am facing poor 2g indoor coverage issue in my home. I am not getting proper 2g
EALIAS SIMON (@EaliasS) reported 50 minutes ago from Udayamperoor, Kerala
@airtelindia Mob.7356030121 Respected sir I am unable to make or receive calls and unable to send sms in indoor due to poor 2g coverage in my address location. Airtel authorities not providing 2g indoor coverage properly sir. Please help me
Sriraman (@Sriraman2) reported 50 minutes ago from Tripunittura, Kerala
@airtelindia trying to contact your support for past 2 hours 😡😡😡😡😡😡😡😡😡
Nirmal (@nirmaltv) reported 56 minutes ago from Tripunittura, Kerala
@anonymousjee @Airtel_Presence @airtelindia If it has been there for ages it has to be changed, in 2019 if it can't be done online, it is the worst service.
Anish Jacob Vadakkedath (@ajvassure7) reported 57 minutes ago from Tripunittura, Kerala
@Airtel_Presence @airtelindia Please sort out this issue. I am being asked to pay non-existent bills.
Jitender Gupta (@Jitende25382781) reported 57 minutes ago from Tripunittura, Kerala
@airtelindia complained about the network three times but no use....did not expect this from the airtel.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

Ram (Imagine Blue Tick here) (@ramwert_b) reported 3 minutes ago
Again it is not working @airtelindia it’s not working. For 7 days no internet. Your team says something and the guy here come says there is more power coming from external. What is this? No one is caring or giving proper response. Every month some one fixes something on ground
Dinesh Gaud (@dineshGaud2015) reported 4 minutes ago
Poor mobile network at Suraksha Smart City, Vasai East, Palghar. Residents face weak signal, frequent call drops and poor internet, especially indoors. Requesting a network survey and installation of a Mobile Tower/IBS. @JioCare @airtelindia @ViCustomerCare
Rohit Kumar Das (@rohit_kr_das) reported 11 minutes ago
@airtelindia @Airtel_Presence my grandfather’s airtel sim is not HD calling enable, the sim is 4G but callings are still in 2G, can you help him, I tried a lot to contact customer support but no resolution was given…
Ghazi Nadeem (@nadeemghazi1990) reported 13 minutes ago
@airtelindia Worst internet service in srinagar
Rahul Solanki (@rahul_solanki0) reported 14 minutes ago
@airtelindia @Airtel_Presence internet service for my wifi as well as phone are down, again worst services
Pradeep kushwaha🇮🇳 (@MPradeep251) reported 18 minutes ago
@Mrsinha Shifted from jio to @airtelindia but unable to use 5G network
Abdullah (@MohdAli78600) reported 23 minutes ago
I had just recharged my SIM with unlimited Rs 399, I still have 5 days left and from today the net has stopped working. Airtel, please tell me why my net is not working. @airtelindia @Airtel_Presence
Rohit Kumar Das (@rohit_kr_das) reported 30 minutes ago
@airtelindia I connected my grandfather’s Airtel Sim(probably 4G) to a VoLTE enabled phone and selected the VolTE setting for it but its not showing VolTE, and i cannot do HD calls, can you enable my Volte Kindly help me !
ashish bachani (@ashi0918) reported 30 minutes ago
@JioCare @reliancejio Please escalate this to a senior team and provide a clear resolution immediately If this is not resolved,I will proceed with the formal grievance escalation/Appellate Authority process and request a ful refund,as I will have to opt for another provider. @airtelindia
Abhijit. (@devilsdouble143) reported 31 minutes ago
@airtelindia That the data top up service will not roll over and I was charged 400 for 2 days where I had only used 60GB of data. Please take of this issue or else cancellation is the only option we have left with.