Airtel India outages and service status in Cochin, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Cochin come from postal codes 682030 , 682011 , 682017 and 682024 .
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at Airtel India
Airtel India is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cochin, Kerala
The most recent Airtel India outage reports came from the following cities: Cochin, and Aluva.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Wi-fi | 10 days ago |
|
Cochin
|
Wi-fi | 12 days ago |
|
Cochin
|
Internet | 15 days ago |
|
Cochin
|
Internet | 17 days ago |
|
Cochin
|
Wi-fi | 24 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports Near Cochin, Kerala
Latest outage, problems and issue reports in Cochin and nearby locations:
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Thomas Tibu Abraham (@t18u) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia Please atleast this time don’t play with your internet and broadband service. Mobile and Broadband (100Mbps) both having slow nets.
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Rohit Vipin Mathews (@rohitvipin) reported from Udayamperoor, Kerala@airtelindia @airtelnews How hard can the register email be? 1. Call the CC a million times through IVR and it has no options and disconnect 2. Search through the help doc page and not finding anything and nowhere to go from there 3. Email customer care with nothing happening
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Anish Jacob Vadakkedath (@ajvassure7) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia Please sort out this issue. I am being asked to pay non-existent bills.
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Vineeth (@tweet2vineeth) reported from Tripunittura, Kerala@airtelindia your IVR for complainant is just waste of time. I just spent 30mins to see why you deducted my entire balance. But no solution is provided. There is no transaction seen in myairtel app too. #airtel #airtelThanks #tired of this!
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@airtelindia @Airtel_Presence I had raised an issue regarding poor network in the new area where I am going to shift. I requested customer care to resolve the issue. But issue showing as closed. Request no.31-2732371138071 If complaint is not resolved, i have to port.
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Aravind (@mr_aravindJS) reported from Tripunittura, KeralaThe 4g network in kochi is pathetic, is there any way that customers gets refund for the bad service @airtelindia @airtelnews @
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Reju (@ANT_i_NCUMBENT) reported from Tripunittura, KeralaWhat's with @airtelindia ? Too slow to begin with
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Ratheesh Ravindran (@vaikkakkara) reported from Edappallitekkumbāgam, Kerala@airtelindia ref.. Xstream Fiber A/C 7043121478 connection is down from yesterday morning.. there no response from your team @ Kaloor LFC Road. Pl arrange to restore my connection. Thanks in advance
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@airtelindia Mob.7356030121 Respected sir I am unable to make or receive calls and unable to send sms in indoor due to poor 2g coverage in my address location. Airtel authorities not providing 2g indoor coverage properly sir. Please help me
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ShinuAntony (@shinuantonyms) reported from Cochin, KeralaWhether I use or not ur services, I do have to ur bills, if I am in ur network. Then Y dont u people showing interest to solve our problems. Hiw do I get rid of it, dont know. And also not getting a correct response on from ur end tooo @Airtel_Presence @airtelindia
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Sriraman (@Sriraman2) reported from Aluva, Kerala@airtelindia no direct way to contact your support 😡😡😡😡😡😡
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Suraj Sharma (@mdsun24) reported from Tripunittura, Kerala@airtelindia @Airtel_Presence done wit ur services, every month a new issue & asusual no response. Need 2 connect wit multiple person, explain all & end result nothing.After having airtel postpaid,prepaid,dth, broadband& fixed line services from airtel,this treatment,seriously
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Veneesa Carmel🇮🇳 #RebuildingKerala #🅡🅖➍🅟🅜 (@VenesaHermijil) reported from Tripunittura, KeralaFantastic and prompt service from @airtelindia @Airtel_Presence . I received the refund back in my account. Thanks for restoring my faith in your service.
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
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JAYAKUMAR A U (@jayakumarau) reported from Tripunittura, KeralaAirtel don't listen or respond to complaints. That's why decided not come back to Airtel. I raised complaint for plan bill generated when connection was in safe custody. Whenever they calls back I think its regarding complaint. But again calling for bill payment. @airtelindia
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Akshay (@Akshay36929128) reported from Tripunittura, Kerala@Airtel_Presence what sh!+ is going with the network.? Can't use data or make a call. Customer care did not help. Area- chittethukara kochi.( infopark ) chirayil road. @airtelindia Facing this issue thrice in a month.
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abhilash 🇮🇳 (@abhilashsnair) reported from Tripunittura, Kerala@airtelindia thanks app is a crap literally. Not even register a support request , disconnection request . This company is not listening to customers , even after migrated to @JioCare I can't process my disconnection. Tried all possible ways , always auto msg templates n replys
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JAYAKUMAR A U (@jayakumarau) reported from Tripunittura, KeralaAirtel is cheating. I called customer care to disconnect in July as I already switched provider. They committed will put in safe custody without bill and return later. But they activated connection and calling me day and night to pay the bill. #Airtelbroadband @airtelindia @TRAI
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Jitender Gupta (@Jitende25382781) reported from Tripunittura, Kerala@airtelindia complained about the network three times but no use....did not expect this from the airtel.
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Ealias (@Ealias9) reported from Udayamperoor, Kerala@airtelindia Mob.7895896682 Alternate mob 7561822320 Respected sir I am unable to use data and call services in home. No indoor coverage. I am facing unable to make or receive calls. Data not connected. I and all the Airtel customers staying this location are facing the issue
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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IndusInd Bank (@MyIndusIndBank) reported@arunkaw @airtelindia @JioCare Dear Customer, IndusInd Bank will NEVER ASK for your Credit Card CVV, PIN, OTP or Internet Password to offer Lucrative Deals, redeem Reward Points, Gifts, Vouchers, etc. NEVER share such information with anyone over unsolicited Calls, SMS, Email, Links or IVR, even if (1/2)
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Vivek kamat (@vivekims4) reportedWorst service from airtel it is totally false advertisement for airtel priority I can’t contact customer support @airtelindia @Airtel_Presence
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Paritosh Pandey (@Paritosh1Pandey) reported@airtelindia @Airtel_Presence When will my issue get resolvedI have still not received any details of technician visiting my place
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Samir Bhure (@Samir12687245) reportedIs it true that Airtel can't provide broadband service above 7th floor? Atleast in Mumbai,that seems true. And nowadays there are all high rises. How you are going to survive? @airtelindia
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IndusInd Bank (@MyIndusIndBank) reported@arunkaw @airtelindia @JioCare Lucrative Deals, redeem Reward Points, Gifts, Vouchers, etc. NEVER share such information with anyone over unsolicited Calls, SMS, Email, Links or IVR, even if claiming to be from IndusInd Bank. (2/2)
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Prof. Dr Sushil Dubey (@drdubeysushil) reported@Airtel_Presence Shameful service 4m @airtelindia My Xstream Fiber shifting request hs bn pnding since 08 Jul 2026. Despite repeated calls and escalations, ur executives & supervisors have done nothing except make false 24-hour promises. 0 accountability. 0 resolution. pathetic
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Tauhid alam Nadwi (@tauhidalam313) reportedDear @airtelindia , I'm facing extremely slow internet speed and frequent network issues at my location in Bihar. Even basic browsing and video streaming are affected despite having a valid data plan. Please investigate and resolve this issue urgently. @Airtel_Presence #Network
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🇮🇳MurugaV🇮🇳 (@muruga86) reportedAs an @airtelindia postpaid customer for last 15 years, I'm frustrated. The mobile data speeds are not up to the broadband level (goes less than <20Mbps sometimes for 4G sim) now and even watching a video has been a hassle. Sometimes this becomes horrible when having zoom meeting
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Vamsi.TEC (@wamsi9634) reported@airtelindia @Airtel_Presence off late your network sucks…. Just saying
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Tirtha🦇🔊 (@sarkerium) reportedAirtel’s service has honestly gone downhill. My AirFiber stopped working, so I spent over an hour with customer support. They kept redirecting me to a broken mobile app that was not helping at all. Finally, they assigned an engineer. When I called him, he said he does not know how to work on AirFiber. So customer support cannot resolve it, the assigned engineer cannot fix it, and I am left without internet while I have important work to finish. The resolution time given to me is 48 hours. This is what happens when an essential sector is dominated by just 2 or 3 large players. Customers have very little choice, competition remains weak, and companies slowly stop caring about service quality. India needs better telecom competition and stronger accountability. Internet is no longer a luxury. Businesses and livelihoods depend on it. @airtelindia, please do better. Before the support bot asks, my service request number is 11035404075.