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Airtel India

Airtel India outages and service status in Mumbai, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Airtel India generated 2 outage signals in the last 24 hours around Mumbai, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 25, 6:50 PM GMT+5:30.
  • 47% Internet (47%)
  • 20% Wi-fi (20%)
  • 16% Phone (16%)
  • 14% Total Blackout (14%)
  • 1% E-mail (1%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400016 , 400013 , 400018 , 400022 , 400019 and 400014 .

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 25: Problems at Airtel India

Airtel India is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Airtel India outage reports came from the following cities: Mumbai Suburban, Mumbai, and Thāne.

CityProblem TypeReport Time
Mumbai Suburban Internet 6 hours ago
Mumbai Internet 12 hours ago
Mumbai Internet 3 days ago
Mumbai Total Blackout 3 days ago
Mumbai Internet 3 days ago
Mumbai Internet 4 days ago

Nearby cities with recent reports

Mumbai Suburban

1 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • VISHALM03036466
    VISHAL MISHRA (@VISHALM03036466) reported from Yashodham, Maharashtra

    @Airtel_Presence @airtelindia very bad experience at Airtel store in Fort Mumbai Mr. Amin Chocolatewala the store manager is not bothered of Prepaid customer,I think this behaviour comes down the line from last 120 days I am facing network problem but none of the delegates turned

  • Abhi_Diwan_Mbai
    Abhi अभि (@Abhi_Diwan_Mbai) reported from Mumbai Suburban, Maharashtra

    @ShivamVahia Does the 5G speeds work when traveling in mumbai western local train line ? Also which is the network Jio or Airtel. @airtelindia @Airtel_Presence network sucks while traveling on mumbai local route.

  • JyothiNirmal
    Jyothi Nirmal (@JyothiNirmal) reported from Mumbai Suburban, Maharashtra

    @airtelindia hi, I am not able to make the payment from your app, why is it not working since the past 1 week?

  • skalamz
    Human Being (@skalamz) reported from Yashodham, Maharashtra

    1/2 Dear @airtelindia @Airtel_Presence ,I am using #Airtel service 2004,due to some issues,recharge wasn’t done since August 2022,Gallery Person said, I have to pay Activation Charges of 470+GST n new connection will be postpaid,with min bill of 399+Royalty for old client?

  • abdaloliullah
    Md Oliullah Abdal (@abdaloliullah) reported from Yashodham, Maharashtra

    Home broadband is down since yesterday . no help from customer-care till now. @airtelindia

  • niladrri
    Niladrri (@niladrri) reported from Mumbai Suburban, Maharashtra

    @airtelindia I have not used my DTH for the last 3 months and I am still being charged for the services. To top it all my outgoing calls were suspended. Inspite of repeated requests my bills are being generated Tried calling customer care and to deactivate from Airtel app nothing works

  • 70mmwithRahoul
    Rahoul (@70mmwithRahoul) reported from Mumbai Suburban, Maharashtra

    @airtelindia I installed home security cameras Xsafe but it’s not working properly. Installation engineers did not explain anything. Disappointed with your product & service. @Airtel_Presence

  • ShivamT84503546
    Shivam Tripathi (@ShivamT84503546) reported from Mumbai Suburban, Maharashtra

    @airtelindia is there a problem going on with the network?? I can't use my internet properly since morning. Please look into this.

  • InvincibleSslug
    Sujeeth Bharadwaj (@InvincibleSslug) reported from Mumbai Suburban, Maharashtra

    @airtelindia you guys suck! Trying to connect with you guys for past 1 hr! And I’m unable to connect! Ur wifi aint working fr last 3 hrs! And i get no resolution

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence no esim QR code email from @airtelindia in more than 12 hours. Is this what is called 5G service or most advanced service where an email cant be send in 12 hours

  • Vipashaisin
    ♡MadrasiTadka♡ (@Vipashaisin) reported from Yashodham, Maharashtra

    @airtelindia @Airtel_Presence What's with your 4G today? Internet speed is sooo slow on a Monday morning. How is one supposed to work with this 2G speed?

  • alok_am
    Alok (@alok_am) reported from Yashodham, Maharashtra

    @airtelindia @AshwiniVaishnaw The office building in Andheri East which houses 300plus employees facing serious issue of network on Airtel ; when the admin contacted Airtel team the response was this is due to 5G ? Unbelievable a suggestion given was to migrate to another network

  • ThekingAshwin
    Ashwin Yadav ॐ.. (@ThekingAshwin) reported from Yashodham, Maharashtra

    @airtelindia i need a help

  • khandelwal_pk
    Pradeep Khandelwal (@khandelwal_pk) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence @airtelindia trying to reach out inDM but seems they don’t have time to listen .. will post issue here in public, waiting a call from you till then.. bot can’t resolve my issue.

  • 70mmwithRahoul
    Rahoul (@70mmwithRahoul) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence Look at the pathetic condition of this 2 day old camera installation. Is this how work should be done!!!? Airtel Xsafe is a pathetic product and the service is the worst possible @airtelindia I want a REFUND.

  • SGiryal
    Saif 🐝 (@SGiryal) reported from Mumbai Suburban, Maharashtra

    Ending my 15 years relationship with @airtelindia just because the authorised service center in Goa has run out of Sim Cards and has asked to come after 5 days to collect new SIM. Service center running out of SIM card which is the basic element - shame.

  • mituarora
    Mitu Arora (@mituarora) reported from Yashodham, Maharashtra

    @airtelindia @Airtel_Presence do you guys take complaints request seriously, a prepaid sim taken which is not active it's over a week now, every time we try to reach out to customer care we are told request in progress how many days/weeks will it take in today's world.

  • vivekpa55650238
    vivek pandey (@vivekpa55650238) reported from Yashodham, Maharashtra

    Airtel network sucks.Amazinglly sad and worst experience in Mumbai forget about other places in remote area.Honestly it sucks @airtelindia @Airtel_Presence

  • anmolm539
    Anmol mishra (@anmolm539) reported from Yashodham, Maharashtra

    @airtelindia this is not done. my building is under common connection dish last week i will raise complaint but still not working. If not interested your team solve my problem than i will chenge this to others service provider and also give my money refund

  • bhumika_t
    Bhumika Thakkar (@bhumika_t) reported from Yashodham, Maharashtra

    10 calls in 3 days by @Airtel_Presence @airtelindia just to ask why disconnecting! Arey no one lives there now, nahi chahiye connection! Ajeeb zabardasti hai, customer is saying just disconnect toh sun lo na!

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • PERWEZ1S
    perwez (@PERWEZ1S) reported

    @airtelindia And there are no proper contact details to call. The app is not providing complaints for new connections . And even customer support is not answering my queries now I am feeling scammed.

  • real_prashant
    Prashant soni (@real_prashant) reported

    @airtelindia I recharged ₹199 + ₹118 for international roaming on 10 April 2026, but I’m still unable to receive any incoming SMS. This is extremely disappointing, especially when OTPs are important. Is this the level of service you provide? Please resolve ASAP.

  • KhatungT98242
    Khatung Tripura (@KhatungT98242) reported

    When our plan is about to expire you guys call before 4 days 5 to 10 times a day disturb us and if someone like me want to talk to customer care why can't we directly talk with human ?? It's very annoying after all you network sucks everytime so with due respect @airtelindia 🖕

  • CallMeNerd08
    Seeker (@CallMeNerd08) reported

    @Airtel_Presence @airtelindia My Airtel Broadband is showing "Internet Down" since a while, and my Airtel SIM network is also very slow right now. Unable to work properly. Please check and resolve ASAP. Location: Mathura #AirtelBroadband #AirtelIssue

  • sanjayawho2024
    Sanjay Gupta (@sanjayawho2024) reported

    @airtelindia - my wifi is not working for the past 2 weeks. Repeated complaints everyday - no response from your end.Shameful after sale services. Customer harassed after paying bills.

  • sambbsr
    Sambeet Swaroop (@sambbsr) reported

    I asked ur support executive to remove a postpaid no from my family plan & convert that to Prepaid,but he removed frm my family plan & added that number to again a postpaid no with 449per month.What kind of service is this? I raised a complaint,resolve it asap. @airtelindia @TRAI

  • nrjoo2
    Nᴇᴇʀᴀᴊ Kᴜᴍᴀʀ (@nrjoo2) reported

    @airtelindia I'm facing network issue in my area since last few days and now I am unable to use internet on 9519625676 from last 3 hrs. While other airtel SIM in my family in same house are working fine internet and calls. Please resolve the issue as soon as possible.

  • pbp_mr
    Piyush Parmar (@pbp_mr) reported

    @airtelindia network is so worst that showing 5g++ full signal but Voice calling & normal call disconnecting from Airtel to Airtel and Airtel to jio, improve the network issue why it disconnecting after 10-15 or after 1 hr.

  • UpFrontPOV
    Riya (@UpFrontPOV) reported

    @airtelindia Stop mocking your customers!!! Don’t peruse them for connection and then just harass them like this. Your ground people are totally useless and not even responding, instead they are harassing my parents for no reason. This is seriously unacceptable. I need immediate action against this person. My connection is gone from last 5 days and no one even cares?? There are senior citizens at my home and still no one has attended for 5 days, what kind of service is this? Why do you even hire such people? This is pathetic and disgusting service Here is the name & no of the person who has been non responsive & harassing senior citizens - +91 98537 77613 Bismaya #Airtlel I’m also lodging an consumer case against Airtel

  • praktan_patil
    Praktan Patil (@praktan_patil) reported

    @airtelindia @Airtel_Presence Unlimited 5G not working after 2GB ends. No customer care response. Need urgent help.