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Airtel India

Airtel India outages and service status in Mumbai, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Airtel India generated 2 outage signals in the last 24 hours around Mumbai, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 12, 1:51 AM GMT+5:30.
  • 53% Internet (53%)
  • 18% Wi-fi (18%)
  • 14% Phone (14%)
  • 12% Total Blackout (12%)
  • 2% E-mail (2%)
  • 1% TV (1%)

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400016 , 400019 , 400013 , 400022 , 400018 and 400014 .

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 12: Problems at Airtel India

Airtel India is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Airtel India outage reports came from the following cities: Mumbai, and Thāne.

CityProblem TypeReport Time
Mumbai Wi-fi 12 hours ago
Mumbai Wi-fi 24 hours ago
Thāne Phone 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Total Blackout 4 days ago

Nearby cities with recent reports

Thāne

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • viviandsilva02
    V@mumbai (@viviandsilva02) reported from Mumbai Suburban, Maharashtra

    @airtelindia @Airtelcare3 Waiting at your fort mumbai branch from the past 20 min yet to be served. No one at the front to guide customer's. When asked for the manager was told he/she is busy on a zoom meeting. Very disappointed

  • niladrri
    Niladrri (@niladrri) reported from Mumbai Suburban, Maharashtra

    @airtelindia I have not used my DTH for the last 3 months and I am still being charged for the services. To top it all my outgoing calls were suspended. Inspite of repeated requests my bills are being generated Tried calling customer care and to deactivate from Airtel app nothing works

  • ankitpandey23
    Ankit Pandey (@ankitpandey23) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence @airtelindia @airtelnews I have some issue with my number.

  • MrSohailSayyed
    Sohail Sayyed (@MrSohailSayyed) reported from Mumbai Suburban, Maharashtra

    @airtelindia @airtelnews facing lot’s of congestion in #Airtel 4G in my iPhone 11. No proper network connectivity and facing a lot of issue while browsing and in #whatsapp too.

  • DangayachRajat
    Rajat Dangayach (@DangayachRajat) reported from Yashodham, Maharashtra

    @Airtel_Presence Adarsh (DELHI NCR - Tele team) is not responding and not calling his supervisor also on call. Absolutely terrible behaviour. @airtelindia @Airtel_Presence

  • kmlpadhiar
    Kamal ji 🌷🇮🇳🚩 (@kmlpadhiar) reported from Mumbai, Maharashtra

    This is my workplace and I’m suffering a lot in @airtelindia service from very long time the whole time I have to use hotspot of @ViVodaidea.

  • Ketan_R_Mestry
    Ketan Mestry (@Ketan_R_Mestry) reported from Chembur, Maharashtra

    @airtelindia no Network but timely billing #no-network#west of money. Not able to reach Customer care, what we can expect in metro Mumbai 5G or no Network G?

  • Ms_Aflatoon
    Ms Aflatoon💙 (@Ms_Aflatoon) reported from Yashodham, Maharashtra

    Dear @airtelindia Your network has gone kaput. Call drops, blank patches, no network, no data, have become very common over the past few weeks. People calling me but I don’t even get missed calls. Have you abandoned Bandra West, Mumbai?

  • erspm93
    Er.S.P.MAURYA (@erspm93) reported from Yashodham, Maharashtra

    @Airtel_Presence @airtelindia @airtelnews my broadband acc no -20008320550 there is internet issue since last 2 hours pls open a complaint and fix it ASAP. Showing error no internet connection. Try to open complaint on airtel aap but hard luck your chat bot has only genric update

  • kaushal3789
    Kaushal Patel🇮🇳 (@kaushal3789) reported from Mumbai Suburban, Maharashtra

    @airtelindia @Airtel_Presence seriously pissed off with ur service ur app, plz come n disconnect ur connection n take ur instruments, there is no proper service to pay bills, it's 2022 people don't have time to go n pay bills at ur store. N plz do not send msg asking for dm msg

  • siddhantw19
    Siddhant Wadhwani (@siddhantw19) reported from Yashodham, Maharashtra

    @airtelindia One of the worst experiences ever, I've been trying to upgrade my broadband speed from 300mbps to 1gbps, for which I've had to make 30-40 phone calls to their customer service and speak with 5-6 supervisors to escalate the issue, but still no progress 😤😤😤

  • JatinSh89050580
    Jatin Shah (@JatinSh89050580) reported from Yashodham, Maharashtra

    @airtelindia @Airtel_Presence 20 plus drop calls since morning #Airtel Call Drop issue continues....

  • Abhi_Diwan_Mbai
    Abhi अभि (@Abhi_Diwan_Mbai) reported from Mumbai Suburban, Maharashtra

    @ShivamVahia Does the 5G speeds work when traveling in mumbai western local train line ? Also which is the network Jio or Airtel. @airtelindia @Airtel_Presence network sucks while traveling on mumbai local route.

  • bhattnakul04
    Nakul Bhatt (@bhattnakul04) reported from Mumbai Suburban, Maharashtra

    Not able to connect 121 since months Poor internet speed Frequent Call drops Fought for getting the promised benefits Already raised 1000s of complaint with Airtel but no solution till date Never ever buy or port @Airtel_Presence @airtelindia connection

  • Dr_Blackjack
    Avil..hydrocort (@Dr_Blackjack) reported from Yashodham, Maharashtra

    @airtelindia @Airtel_Presence deactivated mom's sim card and now they don't have iota of knowledge how to proceed. Worst customer care service and useless executive #airtel

  • SHREE199713
    SHREE (@SHREE199713) reported from Yashodham, Maharashtra

    @airtelindia @Airtel_Presence said that kal aapka number permanently band ho jayega iske baad milega yaa nhii bol nhii sakte you guys are giving service to customers or horrifying them atlist hire the person who can understand customers problem

  • avirup_das
    #TheTeaTotaler ☕☕☕ (@avirup_das) reported from Mumbai Suburban, Maharashtra

    Hey @airtelindia, @Airtel_Presence - I made an advance payment of 12 months for your 300 Mbps Fiber connection in Feb 22, and yet I've been sent a bill 2 months in advance of my plan expiry. On contacting your customer service helpline, I'm receiving incoherent responses.

  • bhattnakul04
    Nakul Bhatt (@bhattnakul04) reported from Mumbai Suburban, Maharashtra

    Will soon port out from @Airtel_Presence @airtelindia to someother network

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence no esim QR code email from @airtelindia in more than 12 hours. Is this what is called 5G service or most advanced service where an email cant be send in 12 hours

  • InvincibleSslug
    Sujeeth Bharadwaj (@InvincibleSslug) reported from Mumbai Suburban, Maharashtra

    @airtelindia you guys suck! Trying to connect with you guys for past 1 hr! And I’m unable to connect! Ur wifi aint working fr last 3 hrs! And i get no resolution

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Godkill59
    Rohit Poojary (@Godkill59) reported

    @airtelindia i want to discontinue my wifi service cause I have got no resolution for more then 4-5 days now and I am getting no support from customer service too tbh I am really done with u guys I will discontinue all the service and port the sim and wifi to different services

  • ganeswarsahoo0
    ganeswar sahoo (@ganeswarsahoo0) reported

    @TRAI @airtelindia Dear sir, most of time airtel 4G network not working and 5G internet is very slow at my location pin-755043. Complaint so many times but no solution yet. Plz check sir.

  • Rashxiii
    Rashminder (@Rashxiii) reported

    @Airtel_Presence @airtelnews now your staff closed my compliant no. Without any visit..what you think we are fool...poor service..ghatiya company ho aap..I never recommend to anyone to use @airtelindia .No solution from last 4 days..bs logo ko ch***ya bante ho aap

  • roshan_sultane
    𝓡𝓸𝓼𝓱𝓪𝓷 𝓼𝓾𝓵𝓽𝓪𝓷𝓮 (@roshan_sultane) reported

    @Airtel_Presence @AirtelIndia Update on my IPTV installation complaint: 1/ Your support team just asked me for my "store address" — I have no issue with any store. My problem is with the assigned installation engineer who never showed up.

  • airtelbank
    Airtel Payments Bank (@airtelbank) reported

    @AnkitSingh43069 @airtelindia @AnkitSingh43069 Hi Ankit! We understand your concern. Please be informed that the Account Maintenance Charges (AMC) of ₹ 50+18%GST per quarter w.e.f. 1st July'25 are applied to support a host of services that you enjoy with your Airtel Payments Bank account

  • SachinR15767421
    Sachin Ray (@SachinR15767421) reported

    @airtelindia @Airtel_Presence We are the victims of your “customer service.” No response, no updates, no accountability—just endless waiting and frustration. We’ve tried reaching out multiple times, but it’s like customers don’t matter at all. This silence is unacceptable and completely unprofessional.

  • sharmaricha10
    Richa Sharma (@sharmaricha10) reported

    @airtelindia @Airtel_Presence standard response of replied to DMs wont help becoz their you are not responding or resolving anything. I simply dont want to use airtel fiber wifi services. Simply disconnect. You cannot force me to keep using connection with zero connectivity

  • anikeshPrasad
    anikesh prasad (@anikeshPrasad) reported

    @airtelindia fraude and cheater airtel there is no way to speak to human customer representative . you cheaters and fraud. 121, 198 all other calls just waster time . morons

  • swaggyNavneet
    Navneet Prashar (@swaggyNavneet) reported

    @airtelindia urgently Call me right now & resolve my issue immediately. I'm waiting for your call.

  • TarikaTushar
    tushar tarika (@TarikaTushar) reported

    @airtelindia facing pathetic service from airtel broadband . Requested for broadband 3 days back and installation not being done .Please let me know the process of cancellation and refund