Airtel India outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 2 outage signals in the last 24 hours around Mumbai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jul 16, 1:43 PM GMT+5:30.
- Internet (38%)
- Total Blackout (21%)
- Phone (19%)
- Wi-fi (17%)
- E-mail (4%)
- TV (2%)
The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400016 , 400022 , 400018 , 400025 , 400013 and 400012 .
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at Airtel India
Airtel India is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Airtel India outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 19 hours ago |
|
Mumbai
|
Internet | 20 hours ago |
|
Mumbai
|
Total Blackout | 3 days ago |
|
Mumbai
|
Internet | 4 days ago |
|
Mumbai
|
Internet | 5 days ago |
|
Mumbai
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Mehak Kala (@mehak_kala) reported from Yashodham, MaharashtraIm totally fed up with @airtelindia. Zero service.. just irritate customers with call, zero presence. Fed up of their internet
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RatchetIndian (@KoppikerNitish) reported from Yashodham, Maharashtra@airtelindia @Airtel_Presence everytime I upgrade my phone which are iPhones they always struggle to register my airtel number for iMessage and FaceTime. What could the issue be ? And finally it registers after like few weeks which is weird but Jio gets registered instantly
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prabhat kumar (@prabhat54726854) reported from Mumbai Suburban, Maharashtra@airtelindia easily the worst customer service
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, MaharashtraMy service request number 10142070117, it has been more than 7 days internet is not working & service executive is not answering my calls, please let me know when my internet service will be active @airtelindia
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Bhumika Thakkar (@bhumika_t) reported from Yashodham, Maharashtra10 calls in 3 days by @Airtel_Presence @airtelindia just to ask why disconnecting! Arey no one lives there now, nahi chahiye connection! Ajeeb zabardasti hai, customer is saying just disconnect toh sun lo na!
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VIVEK NIGAM (@vivek9877) reported from Mumbai Suburban, Maharashtra@airtelindia 24 hour broadband outage isint it to too high? Now even proactive udpates are not coming!! Amidst this you are pushing plan upgrade notifications.
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Bhumika Thakkar (@bhumika_t) reported from Yashodham, MaharashtraHi @airtelindia @Airtel_Presence there is no option to deactivate or remove broadband service/account on your app?! No one lives at that place and no internet is being used, all the pending bills before that have been cleared! How can you forcefully keep a customer's account
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@Airtel_Presence no esim QR code email from @airtelindia in more than 12 hours. Is this what is called 5G service or most advanced service where an email cant be send in 12 hours
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@airtelindia @Airtel_Presence My e sim is not working since 24 hours.I am not able to make calls and use mobile data. No response on complaints.Worst service.Will port to jio after my validity ends surely
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HM (@hm2m8) reported from Mumbai Suburban, Maharashtra@airtelindia @Airtel_Presence Your “Raise a Complaint” on your app is a complete farce! #Airteldoesnotcare - SR no. COTHR3WST20221218172332 supposedly “incomplete” therefore rejected! 🛑 annoying promo Airtel SMS.
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Mitu Arora (@mituarora) reported from Yashodham, Maharashtra@airtelindia @Airtel_Presence do you guys take complaints request seriously, a prepaid sim taken which is not active it's over a week now, every time we try to reach out to customer care we are told request in progress how many days/weeks will it take in today's world.
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Md Oliullah Abdal (@abdaloliullah) reported from Yashodham, MaharashtraHome broadband is down since yesterday . no help from customer-care till now. @airtelindia
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Pulp Saviour...!!! (@PratzMauryaa) reported from Yashodham, Maharashtra@Airtel_Presence @airtelindia inspite of recent recharge why ter is no signal in my Sim???? Customer care is so pathetic...plz try to solve my issue...#airtel
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Abhi अभि (@Abhi_Diwan_Mbai) reported from Mumbai Suburban, Maharashtra@ShivamVahia Does the 5G speeds work when traveling in mumbai western local train line ? Also which is the network Jio or Airtel. @airtelindia @Airtel_Presence network sucks while traveling on mumbai local route.
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Anuj Sharma (@anujBW) reported from Mumbai Suburban, Maharashtra@Airtel_Presence @airtelindia such poor call center service and IVR you have.. have called so many times IVR is not connecting to correct options.. what a waste of time
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Gaurav Agnihotri (@Gaurav81184) reported from Mumbai Suburban, Maharashtra@airtelindia @Airtel_Presence Facing a lot of trouble with my Broadband connection .
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Avil..hydrocort (@Dr_Blackjack) reported from Yashodham, Maharashtra@airtelindia @Airtel_Presence deactivated mom's sim card and now they don't have iota of knowledge how to proceed. Worst customer care service and useless executive #airtel
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VISHAL MISHRA (@VISHALM03036466) reported from Yashodham, Maharashtra@Airtel_Presence @airtelindia very bad experience at Airtel store in Fort Mumbai Mr. Amin Chocolatewala the store manager is not bothered of Prepaid customer,I think this behaviour comes down the line from last 120 days I am facing network problem but none of the delegates turned
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Nijam Sayed (@Sayed2Nijam) reported from Yashodham, MaharashtraI was disappointed by the service for walking customers in store and the team is not bothered to respond and there's no priority for customer problems One of the worst stores ever.All the staff are unprofessional no one is co-operative.Pathetic service. @airtelindia
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Balvant Yadav (@Balvant16708017) reported from Yashodham, Maharashtra@airtelindia @Airtel_Presence Hi team , I recharged my DTH of Rs 320 and I got to know that Rs 25 deducted instead of 10 . Kindly check and refund my 15 to my DTH account. Why unnecessary amount deduction happened, This is not acceptable from one of reputed service provider .
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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HocusPocusPizza (@HocusPocusPiza) reported@rajnahsik @airtelindia @Airtel_Presence Bro, they don't. I disconnected this ****
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sravanbunny🧢 (@sra1_aa) reportedI'm regretting for user of Airtel network Worst network ever Biggest scam 5g unlimited special pack annaru teesukunnaka adhe musti 2gb vesi apesadu @airtelindia shame on you 😠😡
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Pranesh Lokhande🇮🇳 (@Pranesh0908) reportedExtremely disappointed with Airtel's village network! I recharged with the ₹4099 unlimited 4G/5G pack, but I am only getting 3 Mbps at home. Even though I know 5G doesn't work here, the 4G service is far too slow. I would not recommend using Airtel in rural areas.@airtelindia
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Aman 🪶 (@TheSilent2025) reportedPoor services by @airtelindia We should port to @JioCare @Airtel_Presence
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Suren (@surendragaware) reportedI port my @reliancejio number to @airtelindia , then I realised both has worst service, bot calling network and internet speed.
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Puneet Gangwar (@puneetgangwar) reported@airtelindia @airtel_wifi recently, I installed Airtel wifi over multiple options and had 8 years of trust. Unfortunately, my journey has been horrible and raised multiple complaints yet no resolution. Absolutely poor customer journey. I am getting rid of it now. Totally wasted.
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Thilak B K (@Thilak_BK) reported@airtelindia @GooglePayIndia Please help me with this
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Shailesh Jaiswal (@shaileshspeak_) reported@airtelindia what a bad network it is. I'm just waiting for the next 9th of August 2026 which is my billing cycle then I'm sure I'll will switch/ port to jio or Vi what the hell I'm at my home in open ground not able to make a call or internet call.
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jahnavi patnala (@orochimaru_janv) reportedPlease first respond to the issue @airtelindia @Airtel_Presence just keeping a generic msg and to drop details in dm and then ingoring it . Ur response time is too poor
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Mohit Godhani (@Godhani3670) reported@airtelindia related to fasttag issue fastag was hotlisted and i am not able to recharge and buy new one i don’t have previous owner details and number now i am the owner of car and register on my name and with number so kindly help