Airtel India outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 1 outage signal in the last 24 hours around Mumbai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 20, 11:57 AM GMT+5:30.
- Internet (52%)
- Wi-fi (17%)
- Total Blackout (15%)
- Phone (15%)
- E-mail (1%)
- TV (1%)
The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400016 , 400018 , 400013 , 400022 , 400019 and 400703 .
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Airtel India
Airtel India is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Airtel India outage reports came from the following cities: Mumbai, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 11 hours ago |
|
Mumbai
|
Wi-fi | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 3 days ago |
|
Mumbai
|
Total Blackout | 3 days ago |
|
Mumbai
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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shardul Hinge (@5a564d3a37e8442) reported from Yashodham, MaharashtraInternet connection calling related problem in my area kindly solve my problem you are tecnical Team also visited my house and area but no solution @airtelindia @Airtel_Presence @airtelnews
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Pradeep Khandelwal (@khandelwal_pk) reported from Mumbai Suburban, Maharashtra@Airtel_Presence @airtelindia trying to reach out inDM but seems they don’t have time to listen .. will post issue here in public, waiting a call from you till then.. bot can’t resolve my issue.
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Satish Rai (@satishyrai) reported from Yashodham, Maharashtra@airtelindia I am retailer of airtel but our new tm Mr omprakash provide service to my shop from last one month
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Ganesh Gupta (@roadwayganesh) reported from Thāne, Maharashtra@airtelindia @Airtel_Presence your network of internet sucks from many days what the hell is going on. It’s not making any sense to having such a horrible internet service. I feel I am living in some rural areas due to such kind of network service. Please do something.
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Bindu re (@flashesthoughts) reported from Mumbai Suburban, MaharashtraWhat nonsense... Again and again i have to switch from @airtelindia Network to @reliancejio @JioCare
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Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@airtelindia Would appreciate a reply🙏.postpaid sim cards not delivered even after payment made for 6 months. None responding. Please help.
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Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra@airtelindia @Airtel_Presence No response to tweets at all Worst servive
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Anuj Sharma (@anujBW) reported from Mumbai Suburban, Maharashtra@Airtel_Presence @airtelindia such poor call center service and IVR you have.. have called so many times IVR is not connecting to correct options.. what a waste of time
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Bhumika Thakkar (@bhumika_t) reported from Yashodham, MaharashtraHi @airtelindia @Airtel_Presence there is no option to deactivate or remove broadband service/account on your app?! No one lives at that place and no internet is being used, all the pending bills before that have been cleared! How can you forcefully keep a customer's account
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Alok (@alok_am) reported from Yashodham, Maharashtra@airtelindia @AshwiniVaishnaw The office building in Andheri East which houses 300plus employees facing serious issue of network on Airtel ; when the admin contacted Airtel team the response was this is due to 5G ? Unbelievable a suggestion given was to migrate to another network
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@Airtel_Presence after more than 10 hrs @airtelindia send me a link how to convert physical sim to esim whereas my query was regarding the email that was supposed to be sent my airtel with QR code. Is this what airtel says 5g service
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Sanjay Bafna (@SanjayDBafna) reported from Mumbai Suburban, MaharashtraSo #Vodafone Idea @ViCustomerCare won't allow customers to call on any 10 Digit Helpline Numbers including Phone Banking, if they are on Unlimited Calls and Data Pack/plan. However there are no issues with @airtelindia and @_reliancejio That's why Vodafone is losing in India
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Md Oliullah Abdal (@abdaloliullah) reported from Yashodham, MaharashtraHome broadband is down since yesterday . no help from customer-care till now. @airtelindia
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PAWAN PANDEY (@vpawanpandey) reported from Mumbai Suburban, Maharashtra@airtelindia network shut down in Mira Bhayandar from morning to till time? It's 3rd time in a week? What's going on....
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Ranjan Ghosh (@ghoshranjan7) reported from Yashodham, Maharashtra@Airtel_Presence @airtelindia @airtelnews Since the time I ported to airtel unable to claim hotstar and Amazon via Airtel thanks app. It's been more than 20days I am waiting for a solution
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Niladrri (@niladrri) reported from Mumbai Suburban, Maharashtra@airtelindia I have not used my DTH for the last 3 months and I am still being charged for the services. To top it all my outgoing calls were suspended. Inspite of repeated requests my bills are being generated Tried calling customer care and to deactivate from Airtel app nothing works
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manish rao (@manishsports) reported from Mumbai Suburban, Maharashtra@airtelindia instead of Making 5g talks , try to improve the service on broadband, my broadband is nit working since 3 days and not a single visit by any technician Manish Rao 9820091764
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Praveen moolya (@Praveenmoolya7) reported from Mumbai, Maharashtra@airtelindia no 5G network in #mumbai since last 3 days, what's the problem
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Sujeeth Bharadwaj (@InvincibleSslug) reported from Mumbai Suburban, Maharashtra@airtelindia you guys suck! Trying to connect with you guys for past 1 hr! And I’m unable to connect! Ur wifi aint working fr last 3 hrs! And i get no resolution
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Point Blank (@Swapnil37416370) reportedAtlast, it is tata bye bye for @airtelindia Just submitted a request for porting out my number. Enough of expensive plans, and disconnection of numbers within a day of expired validity of plan. Sorry to say, but you people are the worst example of corporate greed.
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Harsh Shrivastav (@harshshriv990) reported@airtelindia solve my issue asap or else I'm going to drag your company in court
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Madapathi Rajesh Rao (@itsrajeshroshan) reported@airtelindia Your hello tune feature is not working. My hello tune is not audible to the callers. This happens with whatever the caller tune I choose through Airtelthanks app. So many times raise a ticket about it. But, no response. Even through app it’s not resolved. Pls resolve
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Mir Tawqeer (@97Tawqeer) reportedAbsolutely fed up with @airtelindia . Raised multiple disconnection requests since Jan 2026 after relocating to a non-serviceable area. Prepaid plan ended Feb, yet I’m still getting harassment calls for a “due balance”. Disgusting service & zero accountability. #Airtel
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prashant upadhyay (@prashantup02) reportedComplaint id- 10910678502 — Promised resolution yesterday, but no fix yet. 3 days without Wi-Fi and still waiting? This is unacceptable. Paid for service but getting none. Stop giving false timelines and resolve this ASAP. What about compensation for the downtime? @airtelindia
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Prabhat (@iPrabhatSing) reported@airtelindia @Airtel_Presence @airtelnews am writing mails regarding the billing n product related issue for business account 20017780849. No body cares about it. Am feeling to replace Airtel because of negligence. There is no use of escalation matrix. They don’t answer.
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Faisal (@chaka_faisal) reportedI have Indian number and unfortunately while upgrading my phone I lost my esIM for @airtelindia, I would like to receive a barcode on my email l ordered to continue service with some number, unable to visit @airtelindia store for replacement thanks.
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Ajay Dubey (@adubey99937) reported@Airtel_Presence @airtelindia I called the engineer but as he was saying he didn't have time to solve the customer problem
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Dr nida (@Drnida1994) reported@airtelindia after paying the postpaid bill the amount of calls i get for still paying the bill is STUPID, airtel stop acting so important people will pay ur bill they want to use their phone dumbfucks
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Lohith Reddy Vuyyuru. (@lareddyv99) reported@airtelindia @airtelnews @Airtel_Presence URGENT & UNACCEPTABLE: Our WiFi has been down since last night. We raised a complaint immediately, yet there has been zero resolution, zero technician contact, and zero accountability from your team.