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Airtel India

Airtel India outages and service status in Mumbai, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Airtel India generated 4 outage signals in the last 24 hours around Mumbai, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 31, 5:16 PM GMT+5:30.
  • 39% Internet (39%)
  • 19% Total Blackout (19%)
  • 19% Wi-fi (19%)
  • 16% Phone (16%)
  • 5% E-mail (5%)
  • 2% TV (2%)

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400016 , 400018 , 400025 , 400013 and 400014 .

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 31: Problems at Airtel India

Airtel India is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Airtel India outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 4 hours ago
Mumbai Internet 5 hours ago
Mumbai Internet 8 hours ago
Mumbai Internet 20 hours ago
Mumbai Internet 1 day ago
Mumbai TV 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • ashishhattangdi
    Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra

    @airtelindia Would appreciate a reply🙏.postpaid sim cards not delivered even after payment made for 6 months. None responding. Please help.

  • BharatB10694256
    Bharat Borana (@BharatB10694256) reported from Thāne, Maharashtra

    @airtelindia @Airtel_Presence Worst internet speed in Naigaon Mumbai. 3rd class service by Airtel.

  • JatinSh89050580
    Jatin Shah (@JatinSh89050580) reported from Yashodham, Maharashtra

    @airtelindia @Airtel_Presence 20 plus drop calls since morning #Airtel Call Drop issue continues....

  • try2xltweets
    Balaji Rajagopalan (@try2xltweets) reported from Thāne, Maharashtra

    @airtelindia tried complaining about the DTH service for over six months. Complaint 78864074 ID. I am an Airtel black customer with 4 lines, bank account, DTH, Broadband. Everything on Airtel. Would you like me to go to #jio ?

  • ThekingAshwin
    Ashwin Yadav ॐ.. (@ThekingAshwin) reported from Yashodham, Maharashtra

    @airtelindia i need a help

  • aman_dalal_
    Aman (@aman_dalal_) reported from Yashodham, Maharashtra

    @airtelindia best network? Really? Your crap network shows no service for mobile data whenever you’re on call Where is your company living in ? 2010? No doubt jio ruined your business like a boss

  • InvincibleSslug
    Sujeeth Bharadwaj (@InvincibleSslug) reported from Mumbai Suburban, Maharashtra

    @airtelindia you guys suck! Trying to connect with you guys for past 1 hr! And I’m unable to connect! Ur wifi aint working fr last 3 hrs! And i get no resolution

  • Himanshu5455
    Himanshu Thakkar (@Himanshu5455) reported from Mumbai Suburban, Maharashtra

    @airtelindia pathetic network and resolution is even more pathetic. Network team closes the request without resolving the issue . Complaint number 21-4231487626021, 21-4439650465723,31-4443574664096

  • irfansayyed7045
    Irfan Sayyed (@irfansayyed7045) reported from Mumbai Suburban, Maharashtra

    Every time we are getting data speeds issue y you are not fixing the problem when we go to Airtel app they are telling us we will solve your problem soon what the fu.k if you can't handle this kind of problem just live our city. @airtelindia #lowspeednetwork 😠

  • PratzMauryaa
    Pulp Saviour...!!! (@PratzMauryaa) reported from Yashodham, Maharashtra

    @Airtel_Presence @airtelindia inspite of recent recharge why ter is no signal in my Sim???? Customer care is so pathetic...plz try to solve my issue...#airtel

  • PratzMauryaa
    Pulp Saviour...!!! (@PratzMauryaa) reported from Yashodham, Maharashtra

    @Airtel_Presence @airtelindia What a pathetic service!!! Everytime d Sim shows no signal ...u ask to buy new one. Do check d matter...its been more thn 5 days now...my Sim still shows no signal

  • ashim_ose
    Ashim Roy (@ashim_ose) reported from Mumbai Suburban, Maharashtra

    @airtelindia @Airtel_Presence Inv No.BM2309I004463720 /18.10.2022 Rs 5179.02 A/c No 1036168089 Paid 5180/- 20.10.2022 UTR IDFBH22293497798 Thru Airtel Bank A/c No.AIRT116UEEFTSUBS3, IFSC Code: CITI0000004 on 20.10.22. Services Withdrawn since 01.11.2022. Plz help

  • mihirvaze
    Mihir Vaze (@mihirvaze) reported from Yashodham, Maharashtra

    Very bad from @Airtel_Presence @airtelindia I asked a simple bill for the one year payment I made but no resolution in two weeks

  • JyothiNirmal
    Jyothi Nirmal (@JyothiNirmal) reported from Mumbai Suburban, Maharashtra

    @airtelindia hi, I am not able to make the payment from your app, why is it not working since the past 1 week?

  • MMtoursindia
    Monesh A Mishra (@MMtoursindia) reported from Mumbai Suburban, Maharashtra

    @airtelindia are there any remote chances of your pathetic services improving in near future?? No calls connected, data is slower than 2G, reply to complaints is at 3G speed and without any hesitation talking about closure of complaint without giving any solution at 5G speed 🤐

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • Straying_mind
    Raghuveer (@Straying_mind) reported from Mumbai Suburban, Maharashtra

    @mimansashekhar @airtelindia And more so they have stop responding also. Sad service

  • ShivamT84503546
    Shivam Tripathi (@ShivamT84503546) reported from Mumbai Suburban, Maharashtra

    @airtelindia is there a problem going on with the network?? I can't use my internet properly since morning. Please look into this.

  • ghoshranjan7
    Ranjan Ghosh (@ghoshranjan7) reported from Yashodham, Maharashtra

    @Airtel_Presence @airtelindia @airtelnews Since the time I ported to airtel unable to claim hotstar and Amazon via Airtel thanks app. It's been more than 20days I am waiting for a solution

  • Ambiguous_Abhi
    TheM37Chip (@Ambiguous_Abhi) reported from Thāne, Maharashtra

    @airtelindia @Airtel_Presence can you help me activate iMessages on my phone? It’s been almost 12 days that I switched to your network and it’s not working. @Apple tried your troubleshooting as well.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • SmileMona_2099
    Mona Pandit (@SmileMona_2099) reported

    @airtelindia @AdobeExpress Airtel Black users facing nightmares. Pathetic Service. Just taking oney. After many request for technician no response.

  • giri2608
    Girish Jagdale (@giri2608) reported

    @airtelindia can I expect basic professionalism from the airtel sales person who stopped picking up my call after initial payment is done. Also made false promises and then changed it at later time. I'm fedup and now trying to cancel which is not done easily by customer care.

  • iambittujha
    Bittu Jha (@iambittujha) reported

    Hay @airtelindia improve your network in Vikhroli West or else give my refund want to port to @reliancejio asap. There are no way to connect with your support nothing is happening. I am not bagging I have paid money and I want better network not **** 💩 understood.

  • amarimmortal
    Amar (@amarimmortal) reported

    @airtelindia It is really disgusting that a simple shifting of a wifi connection in Jammu has taken more than 7 days. Yet still no sign of engineer. 15 calls to your customer service has yielded no result. Maybe that's why your competitors are doing better.

  • devilsdouble143
    Abhijit. (@devilsdouble143) reported

    @airtelindia That the data top up service will not roll over and I was charged 400 for 2 days where I had only used 60GB of data. Please take of this issue or else cancellation is the only option we have left with.

  • watsubram
    Ramalingam S (@watsubram) reported

    So @airtelindia thinks it can harass their customers. They had an unplanned outage. They promised it would be resolved by 5:30 PM. The engineer called by around 2 and said he is solving it. I waited till 5:30 no resolution. I called him again and he acted as if he is hearing me for the first time. He said he’ll get back in 2 minutes. But didn’t and switched off his phone. I then called airtel support. They promised it’ll be resolved by 8:30 PM now. I asked what if it doesn’t, and they assured me and then 10 -15 minutes later I receive a message that it’ll now be resolved after 2 days. I call the service engineer and no response. I call airtel support again. One Mr. Ranjith picks up and says that he has spoken to the service engineer’s manager and some other team and they have assured it’ll be done by 8:30. This time I am not willing to believe , so I ask him to change the timelines on the app. He says that I can’t do. And goes on for some time about it. And when I tell him how would I believe you as you are changing timelines arbitrarily. He says now rudely, it’s not him and he hasn’t done anything. I tell him obviously, I meant airtel. He says nothing can be done. I insist if you can’t give me a resolution please cancel , he says go ahead and cancel. I ask to escalate to the manager and he makes me wait for 10 minutes to get the supervisor. Supervisor repeats the same story but I adds a twist, there are two issues and there is an outage and your ticket are separate. But in the same breadth says they not about outage from my ticket. Now I ask when will it be resolved she says 8:30 but isn’t willing to give it in writing. And the saga continues. No WiFi since morning , one day lost!!!! Sigh. By the way every month there is a day or two every month with no Internet. Pathetic !!!!

  • RiaRevealed
    Ria (@RiaRevealed) reported

    Dear @airtelindia @Airtel_Presence I'm now tired of your constant drop in network. Very annoying

  • Ashish_Said_So
    Ashish (@Ashish_Said_So) reported

    Even collecting the router+DTH old plan is active. For past 2 months we paid 2 bills now when I raised it for 4 days no resolution. In between may till now new IPTV box has been changed the remote is not functioning such substandard hardware! Crap service by @airtelindia

  • HIMANSHU_BBU
    HIMANSHU (@HIMANSHU_BBU) reported

    @Airtel_Presence @airtelindia Extremely slow internet speed. Even Paytm UPI keeps loading and is unusable. My phone also keeps switching between 4G and 5G repeatedly. Please check the reason for the poor speed and frequent network switching, and fix this issue urgently.

  • anshuljoshi2
    Anshul Joshi💎 (@anshuljoshi2) reported

    @airtelindia @airtelnews @Airtel_Presence My airtel plan changed without consent on 24th July. Today I called customer care and raised the issue.Y it has changed ?.If I would not called you ,airtel keep on charging me high rental?Service Request number4514469057. Pls respond.