Airtel India outages and service status in Mumbai, Maharashtra

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mumbai, Maharashtra

The most recent Airtel India outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

City	Problem Type	Report Time
Mumbai	Internet	17 hours ago
Mumbai	Phone	1 day ago
Mumbai	Wi-fi	1 day ago
Mumbai	Wi-fi	2 days ago
Mumbai	Wi-fi	2 days ago
Mumbai	Wi-fi	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

• 
  Malik Arshad (@ArshadArch) reported 4 minutes ago from Mumbai Suburban, Maharashtra

  @Airtel_Presence no esim QR code email from @airtelindia in more than 12 hours. Is this what is called 5G service or most advanced service where an email cant be send in 12 hours

• 
  Bhumika Thakkar (@bhumika_t) reported 8 minutes ago from Yashodham, Maharashtra

  Hi @airtelindia @Airtel_Presence there is no option to deactivate or remove broadband service/account on your app?! No one lives at that place and no internet is being used, all the pending bills before that have been cleared! How can you forcefully keep a customer's account

• 
  Monesh A Mishra (@MMtoursindia) reported 10 minutes ago from Mumbai Suburban, Maharashtra

  @airtelindia are there any remote chances of your pathetic services improving in near future?? No calls connected, data is slower than 2G, reply to complaints is at 3G speed and without any hesitation talking about closure of complaint without giving any solution at 5G speed 🤐

• 
  Ganesh Gupta (@roadwayganesh) reported 11 minutes ago from Thāne, Maharashtra

  @airtelindia @Airtel_Presence your network of internet sucks from many days what the hell is going on. It’s not making any sense to having such a horrible internet service. I feel I am living in some rural areas due to such kind of network service. Please do something.

• 
  Jeetu Shah (@jee2_shah) reported 18 minutes ago from Mumbai Suburban, Maharashtra

  @airtelindia @Airtel_Presence There is 0 mobile network in Vasai area. Why Airtel is down & when it will be resolved ? #Airteldown #AirteldownVasai #AirteldownThane

• 
  ♡MadrasiTadka♡ (@Vipashaisin) reported 19 minutes ago from Yashodham, Maharashtra

  @airtelindia @Airtel_Presence What's with your 4G today? Internet speed is sooo slow on a Monday morning. How is one supposed to work with this 2G speed?

• 
  Kaushal Patel🇮🇳 (@kaushal3789) reported 19 minutes ago from Mumbai Suburban, Maharashtra

  @airtelindia @Airtel_Presence seriously pissed off with ur service ur app, plz come n disconnect ur connection n take ur instruments, there is no proper service to pay bills, it's 2022 people don't have time to go n pay bills at ur store. N plz do not send msg asking for dm msg

• 
  Rajat Dangayach (@DangayachRajat) reported 27 minutes ago from Yashodham, Maharashtra

  @airtelindia @Airtel_Presence 02211507017_dsl Airtel broadband not working from last one week. Complaint raised twice, still no action. Please help in fixing. @yashassvigupta

• 
  Advocate Subodh Sukinkar (@SSukinkar) reported 32 minutes ago from Mumbai Suburban, Maharashtra

  @airtelindia Poor Network In Borivali Court Premises, Mumbai...plz take necessary action asap...Jio has very good netwrk in the Court premises...shall be left with no option but to switch...

• 
  Human Being (@skalamz) reported 35 minutes ago from Yashodham, Maharashtra

  1/2 Dear @airtelindia @Airtel_Presence ,I am using #Airtel service 2004,due to some issues,recharge wasn’t done since August 2022,Gallery Person said, I have to pay Activation Charges of 470+GST n new connection will be postpaid,with min bill of 399+Royalty for old client?

• 
  Sanjay Bafna (@SanjayDBafna) reported 35 minutes ago from Mumbai Suburban, Maharashtra

  So #Vodafone Idea @ViCustomerCare won't allow customers to call on any 10 Digit Helpline Numbers including Phone Banking, if they are on Unlimited Calls and Data Pack/plan. However there are no issues with @airtelindia and @_reliancejio That's why Vodafone is losing in India

• 
  Nachi (@Nachiket1977) reported 38 minutes ago from Mumbai Suburban, Maharashtra

  @airtelindia disastrous customer service…. I made a payment erroneously to another number which is liked to my account ….. your team is refusing any such number exists…instead they are blaming me for making the payment…. I need urgent refund! @airtelindia

• 
  Alok (@alok_am) reported 40 minutes ago from Yashodham, Maharashtra

  @airtelindia @AshwiniVaishnaw The office building in Andheri East which houses 300plus employees facing serious issue of network on Airtel ; when the admin contacted Airtel team the response was this is due to 5G ? Unbelievable a suggestion given was to migrate to another network

• 
  manish rao (@manishsports) reported 41 minutes ago from Mumbai Suburban, Maharashtra

  @airtelindia extremely bad response for the Issue with my airtel broadband "Hi, your service request no. 10115468401 has been assigned to engineer Santosh Gupta (07947483911). He will contact you between (19 Dec 2022 06:00 PM - 07:00 PM). Inspite of this no visit by any tecnicia

• 
  PAWAN PANDEY (@vpawanpandey) reported 41 minutes ago from Mumbai Suburban, Maharashtra

  @airtelindia network shut down in Mira Bhayandar from morning to till time? It's 3rd time in a week? What's going on....

• 
  Himanshu Thakkar (@Himanshu5455) reported 45 minutes ago from Mumbai Suburban, Maharashtra

  @airtelindia pathetic network and resolution is even more pathetic. Network team closes the request without resolving the issue . Complaint number 21-4231487626021, 21-4439650465723,31-4443574664096

• 
  RatchetIndian (@KoppikerNitish) reported 50 minutes ago from Yashodham, Maharashtra

  @airtelindia @Airtel_Presence everytime I upgrade my phone which are iPhones they always struggle to register my airtel number for iMessage and FaceTime. What could the issue be ? And finally it registers after like few weeks which is weird but Jio gets registered instantly

• 
  VIVEK NIGAM (@vivek9877) reported 51 minutes ago from Mumbai Suburban, Maharashtra

  @airtelindia 24 hour broadband outage isint it to too high? Now even proactive udpates are not coming!! Amidst this you are pushing plan upgrade notifications.

• 
  Manjul Sharma (@isharmanjul) reported 52 minutes ago from Mumbai, Maharashtra

  Does @airtelindia work properly on your phone or is it only mine? Network 5G is full but i can’t even watch youtube. Airtel is getting worse and worse. Time to shift jio i guess!

• 
  Farooq Abdulla (@merchantfarooq) reported 54 minutes ago from Mumbai Suburban, Maharashtra

  I don't like to use your Airtel app and till date I have never received any invoice on my registered email id also. Didn't know @airtelindia @Airtel_Presence hires goons to do recovery for invoice not even delivered to me.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

• 
  トラヤンバック🐅 (@trayambak_y) reported 9 minutes ago

  Shame on @airtelindia. Charging customers for an "unlimited" data plan while providing no usable internet is nothing short of unacceptable.ur customer support has been utterly disappointing.Fix this immediately #Airtel #NetworkFailure #ConsumerRights

• 
  bhatoliyajeet (@JeetSinghBhatol) reported 9 minutes ago

  @Airtel_Presence @Airtel_Presence @airtelindia Multiple emails, X posts, and NCH Complaint (Docket: 9757526) ignored. Zero resolution for Cust ID 3031659958.

• 
  Ravi Raj⚔️ (@golden_hawk_) reported 10 minutes ago

  @dth_airtel @airtelindia Hi Team, Is there anyway to talk to a human customer service representative? Thanks

• 
  Satyam Singh Sengar (@satyam_sengar) reported 11 minutes ago

  Pathetic service by both @airtelindia and @reliancejio 24 hours since complaint no improvement. @airtelindia didn’t even bothered to revert over my DM

• 
  Economy Info (@NiftySummaryIN) reported 14 minutes ago

  @airtelindia @airtelnews @Airtel_Presence I have already paid in advance of 6 months, and this is there service, if you are not interested in solving this please terminate and refund my money. I haven't used the wifi not even single day.

• 
  Arjun Rana (@arjunkrana89) reported 20 minutes ago

  @airtelindia @Airtel_Presence have been charged international roaming wo/ opting for it. Automatically activated without consent. Then consumed 8 mb of data in background. Charged 850rs~. Using airtel for more than 10yrs. Yet no solution. To all others, be cautious of this fraud

• 
  manoj mj (@manojmj880140) reported 21 minutes ago

  @airtelindia @Airtel_Presence, where is the basic customer service? If your systems are undergoing an upgrade, at least assign agents to speak with customers. The internet is down in in my location - NZB Telangana.lines are busy, and the app is dead. Please maintain good service

• 
  Prashant Kumar (@coolprashant060) reported 22 minutes ago

  @airtelindia @Airtel_Presence I’ve Postpaid cstmr since 2014, I’ve been facing network issues almost frm very beginning.Ovr da last 6–7yr, da situation has only gotten worse,wid frequent connectivity problms & no permanent resolution despite repeated complaints.#Airtel #Network

• 
  Shrikant (@Zorba_tha_Budha) reported 23 minutes ago

  @Airtel_Presence @airtelindia — This is daylight robbery and I want answers, not another apology template. I pay for a 200 Mbps broadband plan. Since 16th July, I’ve been getting 1 Mbps. When I called customer care, I was told I had “exhausted my monthly data quota” and was sold a ₹300 booster with 500 GB valid till 25th July. Next morning — 1 Mbps again. Your team’s explanation? I apparently consumed 500 GB IN ONE DAY. Let me put that in perspective: 500 GB in a day means downloading roughly 100 full HD movies overnight. I was barely using my PC. This has now happened repeatedly — I’ve been forced to buy THREE boosters just to be able to work from home, and every single morning I’m back to 1 Mbps with the same absurd claim. Not one person at Airtel can explain HOW this data is being consumed. No usage logs. No device-wise breakdown. No investigation. Just the same script on every call: “Sir, please purchase a booster.” This is either a serious billing/metering failure on your network or a deliberate scam to milk customers through boosters. Either way, your customer support is the most pathetic I have ever dealt with — zero knowledge, zero accountability, zero escalation. Here is what I want, in writing: 1A complete usage log proving your 500 GB/day claim 2A refund of all three boosters 3A written explanation of this metering failure If I don’t get this, I’m disconnecting this connection permanently and filing formal complaints with TRAI and the National Consumer Helpline. I’ll also make sure this experience is documented publicly for others considering Airtel broadband. And as I write this — I am STILL getting 1 Mbps. So tell me @airtelindia, what should I do now? Buy another booster?

• 
  John S (@johnjayasinghs) reported 24 minutes ago

  @jain_harshit @airtelindia should provide voice only plan instead of looting same amount from everyone irrespective of their need. They initially tried to ban WhatsApp calls as well. Supporting bad business practice will create a situation 15 years ago 10MB 10 Rs 1GB 249 rs plans again and you can’t do anything some other pig will support that also