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Airtel India

Airtel India outages and service status in Mumbai, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Airtel India generated 2 outage signals in the last 24 hours around Mumbai, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 18, 10:00 AM GMT+5:30.
  • 38% Internet (38%)
  • 21% Total Blackout (21%)
  • 18% Wi-fi (18%)
  • 18% Phone (18%)
  • 4% E-mail (4%)
  • 2% TV (2%)

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400016 , 400022 , 400025 , 400013 , 400018 and 400012 .

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 18: Problems at Airtel India

Airtel India is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Airtel India outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Wi-fi 1 hour ago
Mumbai Internet 23 hours ago
Mumbai Internet 1 day ago
Mumbai Wi-fi 2 days ago
Mumbai Internet 2 days ago
Mumbai Total Blackout 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • hm2m8
    HM (@hm2m8) reported from Mumbai Suburban, Maharashtra

    @airtelindia @Airtel_Presence Your “Raise a Complaint” on your app is a complete farce! #Airteldoesnotcare - SR no. COTHR3WST20221218172332 supposedly “incomplete” therefore rejected! 🛑 annoying promo Airtel SMS.

  • amitkum67393026
    amit kumar (@amitkum67393026) reported from Thāne, Maharashtra

    @airtelindia Ashutosh Upadhyay of Thane location made my life hell and not providing solution to. My issue this is not expected from airtel as service provider

  • MMtoursindia
    Monesh A Mishra (@MMtoursindia) reported from Mumbai Suburban, Maharashtra

    @airtelindia are there any remote chances of your pathetic services improving in near future?? No calls connected, data is slower than 2G, reply to complaints is at 3G speed and without any hesitation talking about closure of complaint without giving any solution at 5G speed 🤐

  • vivekpa55650238
    vivek pandey (@vivekpa55650238) reported from Yashodham, Maharashtra

    Airtel network sucks.Amazinglly sad and worst experience in Mumbai forget about other places in remote area.Honestly it sucks @airtelindia @Airtel_Presence

  • PratzMauryaa
    Pulp Saviour...!!! (@PratzMauryaa) reported from Yashodham, Maharashtra

    @Airtel_Presence @airtelindia inspite of recent recharge why ter is no signal in my Sim???? Customer care is so pathetic...plz try to solve my issue...#airtel

  • bhumika_t
    Bhumika Thakkar (@bhumika_t) reported from Yashodham, Maharashtra

    Hi @airtelindia @Airtel_Presence there is no option to deactivate or remove broadband service/account on your app?! No one lives at that place and no internet is being used, all the pending bills before that have been cleared! How can you forcefully keep a customer's account

  • manishsports
    manish rao (@manishsports) reported from Mumbai Suburban, Maharashtra

    @airtelindia extremely bad response for the Issue with my airtel broadband "Hi, your service request no. 10115468401 has been assigned to engineer Santosh Gupta (07947483911). He will contact you between (19 Dec 2022 06:00 PM - 07:00 PM). Inspite of this no visit by any tecnicia

  • manishsports
    manish rao (@manishsports) reported from Mumbai Suburban, Maharashtra

    @airtelindia instead of Making 5g talks , try to improve the service on broadband, my broadband is nit working since 3 days and not a single visit by any technician Manish Rao 9820091764

  • Gaurav81184
    Gaurav Agnihotri (@Gaurav81184) reported from Mumbai Suburban, Maharashtra

    @airtelindia @Airtel_Presence Facing a lot of trouble with my Broadband connection .

  • PratzMauryaa
    Pulp Saviour...!!! (@PratzMauryaa) reported from Yashodham, Maharashtra

    @Airtel_Presence @airtelindia What a pathetic service!!! Everytime d Sim shows no signal ...u ask to buy new one. Do check d matter...its been more thn 5 days now...my Sim still shows no signal

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

  • Jitendr97074451
    Jitendra Singh Nangli (@Jitendr97074451) reported from Mumbai Suburban, Maharashtra

    @airtelindia heaving network problem from last week, please resolve

  • siddhantw19
    Siddhant Wadhwani (@siddhantw19) reported from Yashodham, Maharashtra

    @airtelindia One of the worst experiences ever, I've been trying to upgrade my broadband speed from 300mbps to 1gbps, for which I've had to make 30-40 phone calls to their customer service and speak with 5-6 supervisors to escalate the issue, but still no progress 😤😤😤

  • AnkurSi07721538
    Ankur Sinha (@AnkurSi07721538) reported from Yashodham, Maharashtra

    @Airtel_Presence @airtelindia Your network is really pathetic in Malad West region,Mumbai. Unable to hear anything while calling. Please do something

  • anujBW
    Anuj Sharma (@anujBW) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence @airtelindia such poor call center service and IVR you have.. have called so many times IVR is not connecting to correct options.. what a waste of time

  • PRACHI514545601
    PRACHI (@PRACHI514545601) reported from Mumbai Suburban, Maharashtra

    @airtelindia my dth is not working even though it have 1100 balance. And airtel thank app is also not opening so that I can get the customer care number. But my internet is working perfectly. Help

  • Saurabhave
    Saurabhave (@Saurabhave) reported from Mumbai Suburban, Maharashtra

    Is the Airtel network down... Having problem with connection to the Airtel mobile phone network... @airtelindia

  • avirup_das
    #TheTeaTotaler ☕☕☕ (@avirup_das) reported from Mumbai Suburban, Maharashtra

    Hey @airtelindia, @Airtel_Presence - I made an advance payment of 12 months for your 300 Mbps Fiber connection in Feb 22, and yet I've been sent a bill 2 months in advance of my plan expiry. On contacting your customer service helpline, I'm receiving incoherent responses.

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence after more than 10 hrs @airtelindia send me a link how to convert physical sim to esim whereas my query was regarding the email that was supposed to be sent my airtel with QR code. Is this what airtel says 5g service

  • anmolm539
    Anmol mishra (@anmolm539) reported from Yashodham, Maharashtra

    @airtelindia this is not done. my building is under common connection dish last week i will raise complaint but still not working. If not interested your team solve my problem than i will chenge this to others service provider and also give my money refund

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • aryakthinks
    Aryak (@aryakthinks) reported

    Frustrated with @airtelindia For the last 3 days, I've called customer care 5-6 times about my unlimited plan I'm paying premium but getting 0 benefits and suddenly no network coverage in the same place acc to cc ( still getting Priority 5g ) where it used to work fine Every single time they give the same useless replies: Restart your phone Toggle 5G Team is working on it This is the last time, no more issues Just wait 4 hours It's the same script on loop Why not replace these agents with Al that actually understands the problem? And Airtel india doesn't seem interested in actually resolving the issue at all, so what’s is the point of paying extra for unlimited 5g? Anyone else facing this? #airtel #airtelindia

  • Drippin_Sauce07
    Drippin Sauce (@Drippin_Sauce07) reported

    @cneuralnetwork I've never used a brand after that experience, i still use local Wi-Fi vendors atleast they respond within 24 hours. @airtelindia is a shameless company and they don't even care about it.

  • ArmanTh1273112
    Arman Thakur (@ArmanTh1273112) reported

    @airtelindia Airtel network sucks here in Hoshiarpur Very unstable network Internet works very sloppy and it just does not work anymore from 3-4 days It is just not working....

  • rbs100
    Bala (@rbs100) reported

    @airtelindia Every month you disconnect internet for 4 or 5 days which is not fair. Your service person also takes his own sweet time resolve thinking every airtel user will be sitting at home 24/7 till the wifi isssue is resolved

  • cerdo03
    Surya Shukla (@cerdo03) reported

    @airtelindia Stop using AI as an excuse to eliminate actual customer support. Automation is useful only when it solves problems. When it traps customers in endless loops while the service remains broken, it is just deliberate obstruction. @airtelindia

  • ravisha92389639
    ravishankar (@ravisha92389639) reported

    @Airtel_Presence @airtelindia Dear Airtel my internet not working since 12Jul and still not repaired. What is reason for delay. Daily im calling you guys 3 times and same response received

  • vivekims4
    Vivek kamat (@vivekims4) reported

    Worst service from airtel it is totally false advertisement for airtel priority I can’t contact customer support @airtelindia @Airtel_Presence

  • subash17
    Subash Prabhakar (@subash17) reported

    @airtelindia @AdobeExpress My landline number 044 4688 6542, internet not working last few days, please fix the problem

  • hannanhashim
    Hannan Hashim (@hannanhashim) reported

    Has anyone tried to get any service from @airtelindia ? They have zero customer service when you have an issue and every time I try to close my account, they just put me on hold for 40 mins and then disconnect the call.

  • Raghavanvinjam1
    VinJam (@Raghavanvinjam1) reported

    @airtelindia @Airtel_Presence it's high time you have an open transparent ticketing portal that's visible to customers. Otherwise, we keep raising issues but you don't even understand the issue. Also, few of your routers have software bugs and you act like you don't care.