Airtel India outages and service status in Bīrbhūm, West Bengal

Problems in the last 24 hours in Bīrbhūm, West Bengal

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Bīrbhūm, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rabi Anghu (@AnghuRabi) reported 6 minutes ago

  @airtelindia @Airtel_Presence Kindly, check what is wrong with Airtel Network, we are without Airtel Network at least from 5-6 hours ago. Location: Kamakhyapur - Gautampur - Maitripur - Dimapur under Diyun circle - Pin - 792103.

• 
  Kunal Patrawala | Digital Marketer. (@brndbykunal) reported 10 minutes ago

  @Airtel_Presence @airtelindia No one has still contacted me from your customer care even after repeated attemtps and emails. I think you guys are not interested in getting your outstanding bill cleared is it?

• 
  Ankur //-|| (@ankur_3_2_1) reported 14 minutes ago

  @airtelindia because of the manipulation by your customer services i switched to postpaid.Again I switched to prepaid and I am getting very limited choices of monthly recharges while my family have plenty of choices?why are you being so unfair to very trustworthy customer?

• 
  vikram mishra (@vikram00797) reported 15 minutes ago

  @reliancejio @JioCare : such kind of response and behaviour never expected. Seems basic sanitisation is missing. I have @airtelindia connection too . Never faced such issues. Ask your field employees to focus on real troubleshooting instead of insist for OTP and close complain

• 
  Aatmaram Tukaram Bhide (@BhideSpeaks) reported 21 minutes ago

  @ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.

• 
  rohitkumarparmar (@rohitkparmar) reported 22 minutes ago

  No mobile connectivity in Greater Kailash 2 Also erratic over the day Please help @airtelindia

• 
  Vivek Vikram (@kusvii) reported 22 minutes ago

  @airtelindia @Airtel You have really done injustice to customer by pushing incompetent chatbots rather putting human customer care.The email I got from airtel shop again has bot responding. My phone recharge deducted money and for 3 days it's still not resolved. Can someone help.

• 
  Mazhar (@warsimazhar) reported 23 minutes ago

  @airtelindia been on 121 for 11+ minutes just navigating the IVR menu with no human rep option. I need to raise billing dispute for ISD usage, is there a way to talk to support way?

• 
  Pallavi Dutta (@pallavi_dutta1) reported 23 minutes ago

  @airtelindia asked for your Wifi connection. Paid a deposit of 1500. Installation POC didn't show up for a week. Cancelled the order but your team keeps delaying the refund. They keep asking me to wait for a call to refund my money? What is this customer experience? HORRIBLE!

• 
  HIEMANSU SAH (@CAHimanshushah) reported 26 minutes ago

  @airtelindia is there any real person with whom i can speak??? There is only stupid and nonsense auto call system in your customer care number. Which keep speaking even though you press selected options. Ridiculous @Airtel_Presence