Airtel India outages and service status in Ponnur, Andhra Pradesh

Problems in the last 24 hours in Ponnur, Andhra Pradesh

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Ponnur, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Airtel India Issues Reports Near Ponnur, Andhra Pradesh

Latest outage, problems and issue reports in Ponnur and nearby locations:

• 
  OneAndOnly (@AlwaysMurali14) reported 14 minutes ago from Ponnur, Andhra Pradesh

  Dear @airtelindia From last couple of hours airtel network is dead in my area.. No signal at all I know you won't resolve it quickly but FYI.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rana (@rana__ind) reported 2 minutes ago

  Kindly recall @Airtel_Presence even after sending details on dm till now no resolution as still getting error for complaint made yesterday while trying to access airtel selfcare website. If further delayed with no proper resolution matter to be escalated @airtelindia

• 
  Gandi naali ka keeda🦠 (@EkPagalInsan) reported 2 minutes ago

  @airtelindia I have nothing against you. In fact, I'm currently using two Airtel SIMs and one Airtel broadband connection. But if a customer has to tweet or send a DM on X just to get basic service, it really shows the level of negligence in your customer support.

• 
  Dr. SHARDUL VIKRAM (@shardulvikram11) reported 2 minutes ago

  @airtelindia pathetic customer experience , from last 10 days I am requesting via email and call,Requesting you to kindly close my Airtel fibre plan. 061217435791_wifi.But your executives keep on fooling me.

• 
  Game Gully (@GameGully1) reported 6 minutes ago

  Hello @airtelindia I'm face data services issue, not able to connect to internet, neither 5G or any of the data "G" is not working. Your service is pathetic, I'm not able to reach to customer executive for last two days.

• 
  Bhuvnesh Mehta (@mehtabhuvnesh01) reported 7 minutes ago

  Worst service! WiFi has been down since this morning. Called customer support 3 times, but no one has shown up yet. Fix it ASAP. @airtelindia @Airtel_Presence

• 
  Niki (@Niki007solanki) reported 11 minutes ago

  @Airtel_Presence @airtelindia @Airtel_Presence wtf is this paid advance younsaid installation today 5pm than he said coming but no-one came

• 
  🅰🅽🆄🆁🅰🅶🌏🌳🛍️🗑️🚯💯💕 (@ianuragaggarwal) reported 12 minutes ago

  @Manik_M_Jolly @airtelindia @Airtel_Presence Around 3years ago they outsourced their support services to some 3rd party after that there was steep downfall in quality of services. I had to put 15+ years old connection and go for JIO

• 
  Shrikant (@Zorba_tha_Budha) reported 12 minutes ago

  @Airtel_Presence @airtelindia — This is daylight robbery and I want answers, not another apology template. I pay for a 200 Mbps broadband plan. Since 16th July, I’ve been getting 1 Mbps. When I called customer care, I was told I had “exhausted my monthly data quota” and was sold a ₹300 booster with 500 GB valid till 25th July. Next morning — 1 Mbps again. Your team’s explanation? I apparently consumed 500 GB IN ONE DAY. Let me put that in perspective: 500 GB in a day means downloading roughly 100 full HD movies overnight. I was barely using my PC. This has now happened repeatedly — I’ve been forced to buy THREE boosters just to be able to work from home, and every single morning I’m back to 1 Mbps with the same absurd claim. Not one person at Airtel can explain HOW this data is being consumed. No usage logs. No device-wise breakdown. No investigation. Just the same script on every call: “Sir, please purchase a booster.” This is either a serious billing/metering failure on your network or a deliberate scam to milk customers through boosters. Either way, your customer support is the most pathetic I have ever dealt with — zero knowledge, zero accountability, zero escalation. Here is what I want, in writing: 1A complete usage log proving your 500 GB/day claim 2A refund of all three boosters 3A written explanation of this metering failure If I don’t get this, I’m disconnecting this connection permanently and filing formal complaints with TRAI and the National Consumer Helpline. I’ll also make sure this experience is documented publicly for others considering Airtel broadband. And as I write this — I am STILL getting 1 Mbps. So tell me @airtelindia, what should I do now? Buy another booster?

• 
  Aditya Pandey (@adityanri1) reported 15 minutes ago

  @Airtel_Presence @airtelindia I raised a complaint yesterday, but NO technician has visited yet! The issue remains completely unresolved. Between the pathetic service and the extremely rude behavior of your technician, I am done. I want this connection cancelled immediately.

• 
  Sandip Bhowmik (@SandipBhowmik90) reported 19 minutes ago

  @airtelindia The flash messages keep popping up incessantly. When I called customer care, one representative said it was a phone setting issue, while another claimed it would stop if I turned off the 'Broadcast Message' option in the messaging settings.