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Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: transactions, mobile app and login.

Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Sakka, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Sakka, Uttar Pradesh

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Sakka, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 19: Problems at Paytm

Paytm is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Paytm Issues Reports Near Sakka, Uttar Pradesh

Latest outage, problems and issue reports in Sakka and nearby locations:

  • Bhaduriyaa
    PRADEEP BHADURIYA (@Bhaduriyaa) reported from Greater Noida, Uttar Pradesh

    @Paytmcare please advise how to use paytm postpaid on iPhone, I know how to use it on android but it’s not working for I phone

  • narendrasharma2
    Narendra Sharma (@narendrasharma2) reported from Greater Noida, Uttar Pradesh

    @Paytmcare I have sent the DM message, please look into it and resolve my issue asap.

  • irr1213
    Irfan Khan (@irr1213) reported from Greater Noida, Uttar Pradesh

    @Paytmcare I want to close my payment posted ac. I have tried many time but your team is not supporting. Worst service by @Paytmcare

  • cbs_gujjar
    Cbs GurjaR (@cbs_gujjar) reported from Sakka, Uttar Pradesh

    @Paytmcare please solve my problem delete my account

  • VarunSh24057705
    Varun Sharma (@VarunSh24057705) reported from Greater Noida, Uttar Pradesh

    @Paytmcare My account not working since Saturday. And it's very disappointing .I am not able to use my wallet money to do any transaction and shopping.

  • sapanrastogi
    Sapan Rastogi 🇮🇳 (@sapanrastogi) reported from Greater Noida, Uttar Pradesh

    @vilokbhaskar @Paytmcare Not expected such delay from PayTM. Customer satisfaction and trust is major factor. Please resolve such issues immediately

  • Praveen05125242
    Praveen kumar (@Praveen05125242) reported from Sakka, Uttar Pradesh

    @Paytm Don't use Paytm for any field becose this platform is very froddy and no body is here for listening to customer

  • abhaykash45
    Abhay Dixit (@abhaykash45) reported from Greater Noida, Uttar Pradesh

    @Paytm I got a coupon on paytm which I can use to order domino's pizza but it was showing invalid so what is the use of coupon this is really a fraud to fool the customer please file my complaint and Get my coupon money back which I could not able to use while ordering. #Paytm

  • SribatshaP
    Sribatsha (@SribatshaP) reported from Greater Noida, Uttar Pradesh

    @Paytmcare Paytm balance and history tab not working,on touching tab it automatically closes app and earlier it showing error Plz help SribatshaPaul

  • suresh13k3
    Suresh Kumar Verma (@suresh13k3) reported from Greater Noida, Uttar Pradesh

    @Paytmcare nobody response on paytm care.... I raised ticket 3 day ago for fastag 20824675... .now i m facing problem at toll, why tag is not deliver yet.. why your customer care executive are sleeping since raising tickets . .

  • sanjaysabranand
    sanjaysabran (@sanjaysabranand) reported from Greater Noida, Uttar Pradesh

    Provide mechant bank account no kyc so the detail on digital site all is wrong and misleading, what kind of @Paytm internal check, of kyc guninity check, and not sharing though i reptititive complian, to ur office @HMOIndia

  • nitinchfitness
    Nitinchoudharyfitness (@nitinchfitness) reported from Greater Noida, Uttar Pradesh

    @Paytmcare I am not able to pay 5000 just because of paytm’s issue bcz this is your responsibility to deduct the amount from transactions you don’t give anybody a huge amount and said your amount not deducted due to technical issue and now you have to pay 5000rs

  • JerryDive1989
    Jerry (@JerryDive1989) reported from Greater Noida, Uttar Pradesh

    @Paytm Pathetic service, no customer support. in a critical situation as hospitalised. My settlement is pending. Registered number-9599434576 @Paytmcare @PaytmBusiness

  • Rajendr74730325
    Rajendra sinha (@Rajendr74730325) reported from Greater Noida, Uttar Pradesh

    Dear @PaytmMoney, @Paytm @PaytmAshaKiran my 5000 rs is block in my Paytm wallet from, your customer care is worthless that is IVR only there are option but they are not resolving my issue my KYC is already done, I feel you guys is holding money of customer like this

  • RanaJitendra26
    jitendra rana (@RanaJitendra26) reported from Dhanori Khurd, Uttar Pradesh

    @Paytmcare 8868062864 Issue with card machine charge.

  • iambhupendra25
    Bhupendra Verma (@iambhupendra25) reported from Greater Noida, Uttar Pradesh

    I have issue with my paytm payments bank kyc I have tried to connect with your customer care number it's all time busy not able fine any solution. Please provide me a email to connect with you regarding my issue. @Paytm @PaytmBank @Paytmcare

  • sumit_ayodhya
    Sumit Srivastava (@sumit_ayodhya) reported from Greater Noida, Uttar Pradesh

    @Paytm I recieved 3000 cashback points on 17th aug 2022 against my upi payment. As per your committement it will be credit into my account in 24 hrs. But still it's npt credited into my account. Please check. Also, your customer support does not provide appropriate support.

  • AdarshDhaka
    Adarsh Dhaka (@AdarshDhaka) reported from Greater Noida, Uttar Pradesh

    @Paytm booked a flight through paytm and the moment is chose date by default the system switched calendar to January instead of December..the technical glitch costing me 20k to book another flight losing the one is booked through paytm.Such a shame for you guys to trick customers

  • Praveen05125242
    Praveen kumar (@Praveen05125242) reported from Sakka, Uttar Pradesh

    @Paytm @NPCI_NPCI @UPI_NPCI Don't purchase any fast tag from Paytm very froddy service

  • narendrasharma2
    Narendra Sharma (@narendrasharma2) reported from Greater Noida, Uttar Pradesh

    Dear @Paytmcare , i need help to redeem e-gift voucher. Unable to find any option in app also try to contact phone and chat support but no one help me. @Paytm @vijayshekhar sir didn't expect such service from such a big organization. Thanks

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • cosmic_sourav
    Sourav Dutta (@cosmic_sourav) reported

    @Paytmcare Could you please check the issue above and resolve it ASAP? It has been over two weeks, and I’m still waiting for my refund. There has been no response on the ticket either. What kind of service is this? There’s no proper email or call support available.

  • rajeshm15918645
    rajesh malhotra (@rajeshm15918645) reported

    @gibesandswings @Paytmcare Dear all please delete the Paytm application from your phone because of my money is deducted from this application and Paytm not resolved my issue yet

  • SgSiad95130
    SIAD - SG Institute Of Art & Design (@SgSiad95130) reported

    Refund issue not resolved. LPG booking was cancelled but refund of ₹933.5 is still not received. It is showing "refund failed" in the system. Tried contacting agency but no response. Please look into this urgently. @Paytm @IndianOilcl @IndaneGas #RefundIssue #Indane #Paytm

  • PankajSinghps54
    Pankaj Singh (@PankajSinghps54) reported

    @Paytmcare @Paytmcare why your customer care no is not working mentioned +91 120-4770770, and you just replied thru AI only. I had connected with customer support only AI reply there.

  • Mohitku10541107
    Mohit kumar (@Mohitku10541107) reported

    @Paytmcare Thanks for the response. Please arrange a callback as the issue is not getting resolved on chat. All proofs are ready. Need quick resolution.

  • Thakurxsfe
    Thakur Saab (@Thakurxsfe) reported

    Dear @RoyalNepalAirlines @Paytm @DGCAIndia I was wrongly denied boarding on 16/04/2026 for flight under PNR: 14N04D by Royal Nepal Airlines staff (RA 206), despite carrying my original Voter ID. The staff incorrectly claimed that my valid original ID was a “copy” and refused me entry, due to which I missed my flight. This was not my fault, but I am being told by Paytm that the ticket is “non-refundable”, which is unfair in this situation. I have already raised complaints with both Paytm and the airline, but no proper resolution has been provided yet. I request urgent investigation and fair refund/compensation for denied boarding caused by staff error. Passenger: Yash Chauhan PNR: 14N04D Travel Date: 16/04/2026 Kindly resolve this issue at the earliest.

  • Mohitku10541107
    Mohit kumar (@Mohitku10541107) reported

    @Paytmcare Thanks for the response. Please arrange a callback as the issue is not getting resolved on chat. All proofs are ready. Need quick resolution.

  • suresmadha
    Suresh Madha (@suresmadha) reported

    @Paytmcare It's been 2 and half days. What ******** is going on ? **** off @Paytm

  • dineshbabu__s
    Dineshbabu S (@dineshbabu__s) reported

    @Paytm @Paytmcare When we have more than 1 Rupay Credit card linked, the filter on the transaction history page doesn't filter correctly. It filters all of the Rupay card transaction instead of the selected one. Please fix it.

  • arindam_jpg
    Arindam Saha (@arindam_jpg) reported

    Dear @RBI successfully I paid 4031.1 rs @SMARTBazaarIn store on 08/04/2026 via @Paytm dynamic QR which installed in store, after payment confirmation from my end till date they not provide the goods & not return my payment. Kindly solved my problem