Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Jubilee Hills, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Jubilee Hills, Telangana
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Jubilee Hills, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Paytm Issues Reports Near Jubilee Hills, Telangana
Latest outage, problems and issue reports in Jubilee Hills and nearby locations:
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SRINIVAS G (@Srinivas111188) reported from Hyderabad, Telangana@Paytmcare Why don't take this issue to cyber crime police based on the mobile number given.
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AMIT MISHRA (@0107_amit) reported from Rājendranagar, Telangana@Paytm @Paytmcare I made a Hyderabad metro card recharge on 11 January but the amount is not credited into my metro card till today. After reaching metro customer care they asked to contact Paytm as the recharge was done on Paytm platform. Request you to look into it and resolve.
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Kishore Seshagiri (@seshak) reported from Rājendranagar, TelanganaHey @Paytmcare bought 2 fasttags on Nov 29. Still not received. it says it reached ecom delivery couriers on Dec 1. They still haven't delivered. What is the problem #fail
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Mohd Shafeeq (@MohdSha03881396) reported from Hyderabad, Telangana@Paytmcare From last 8 days your team is not responding.. I have KYC problem.. Mobil =8919434957
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PG (@pradeepgtweets) reported from Rājendranagar, Telangana@Paytmcare Funny you asked for screenshots. Either u are unaware ur app doesnt let scdeenshots for security reasons. Or you also just pushing me into loops. I spent 30mins trying to resolve my problem of accepting payments chat, online faqs, IVR.
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vamsikrishna (@vamsii4u) reported from Hyderabad, Telangana@Paytmcare hi iam not able to clise my loan through paytm app...tried calling to customer care they are helpless tell me the solution
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Ranjeet Jain (@Ranjeetksj) reported from Hyderabad, Telangana@Paytmcare @Paytm I am sorry but I don't have a booking id from paytm as the ticket wasn't booked on paytm! I booked it directly on IRCTC and made payment through Paytm payment gateway! My issue is regarding that refund! Kindly contact me on above given number for better clarity
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mahesh GouD yelgani (@maheshgoud970) reported from Hyderabad, TelanganaHello @PaytmBank @Paytmcare iam your customer since 3yrs i have taken post paid and paid every month without fail you people are doing some upgrade and i lost my postpaid balance which i use for my necessary problems iam facing lot problems in this Lockdown mob.9059909971
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ksridharprasad (@ksridharprasad1) reported from Hyderabad, Telangana@Paytmcare Regarding my complaint about missing money more than 600.00, im enclosing screenshot of transaction held in March ,21. But you say there is no transaction from January to April first. I don't like this, so fix my problem immediately.
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Dev (@iDevR9) reported from Rājendranagar, Telangana@Paytmcare @vijayshekhar @BBCWorld Seems paytm staff do not even understand what's the issue, n will take one week to say no or not possible for issue that doesn't exist,the shrewd vijayshekar dies even reply
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Meher Kilaru (@Kilaruness) reported from Rājendranagar, Telangana@Paytmcare It's been many hours after this tweet and nobody even got in touch with me. What pathetic service is this?
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Rajendra Kumar Gundamalla🕉️ (GRK) (@Rajendra537) reported from Rājendranagar, Telangana@Idea the worst service provider in the country. I've made a postpaid recharge to my number through @Paytm once on 30 June & 15 June twice (today) & the balance shows zero but amount is deducted from my account. What's the problem? @airtelindia is much better than this.
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Gabbar Sher 🦁 (@pavanpuli1234) reported from Rājendranagar, TelanganaI have done a rent payment transaction on 29th Nov On Paytm but till now the amount has been not credited to landlords account.This is very pathetic service by @Paytm as i can't talk to a agent via call tooo and it's a heavy amount it has been 2days in processing. help @Paytmcare
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dubakuntasantosh (@dubakuntasantos) reported from Rājendranagar, Telangana@Paytmcare very bad service at raidurg ,Hyderabad center, no response at reception
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Monali (@Monali93706223) reported from Rājendranagar, Telangana@Paytmcare I don't need any more excuses. Now it's time for action. I have already involved consumer forum in this issue. Now it's time for legal action. Hope u must hv sm idea about consumer forum. Now I will demand compensation from paytm.
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Aarif Muhammad ⚖️🇮🇳 (@mabdulaarif) reported from Rājendranagar, TelanganaDay - 6, I can only count the days of this great service by @Paytm which shows how much it cares for its customers that too high usage customer. @paytmbankcare @Paytmcare thoo
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Dr M GOPICHAND (@RoboticUroHyd) reported from Rājendranagar, Telangana@Paytm did not receive money I have transaction I don't have bank account linked to this paytm account kindly help my number is 89853 25177
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anil kumar (@anil1958) reported from Hyderabad, Telangana@Paytm need to talk to senior person handling customer care I am corporate account holder and I am facing issues of lack of communication from your sales team Call 9849029458
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kabeer khan (@pathan_kabeer) reported from Medchal Malkajgiri, TelanganaI am unable to access the app on my ios device. @Paytm
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Babu Wellness Coach (@babu_fitcoach) reported from Rājendranagar, Telangana@Paytmcare Pl connect customer service support
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Illustrated Daily News (@I_DailyNews) reported@PaytmCheckin has simply abandoned no customer care number only non responsive bots. NEVER BOOK A FLIGHT TICKET VIA @Paytm
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Sunil Pandey (@sunilp3007) reported@Paytm UPI is down for the last two hrs? No payment is going thru.
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Abhai (@Abhai99162542) reported@Paytm any issue in Paytm as not working for hdfc and icici account
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Akash Kalyan (@akashkalyan01) reported@Paytmcare @Paytm Hi @Paytmcare , it's been 48 hours since I reported this issue, but I haven't received any response yet. I'm still unable to use the app due to the "[0000] Device environment is not correct" error, and the app closes immediately after opening.Kindly look into this and provide sol
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Rohit Kumar (@RohitKu73338260) reported@Paytmcare Hey Paytm I already connect with you previously with the same issue but still I am not getting any kind of resolution so can you please do something faster
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Sunil (@jhansi_pandu) reportedBeware of @Paytm! Agents push you to take Paytm machines, but later hold merchant funds. When we submit requested docs, they reject them and won't even provide sample formats. Don't use Paytm! DM me if you're facing the same issue. @vijayshekhar @Paytmcare
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Chinmaya (@ChinmayaSaxena) reported@Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏
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prafullilani (@prafullilani123) reported@Paytm @Paytmcare @PaytmBusiness Seriously what the heck is wrong with you guys! My dad wants to cancel soundbox subscription, called u repeatedly, always gave a service no, still charges deducted months after months, Close his Soundbox ASAP!! PLEASE STOP HARRASING!! Pathetic!!
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Chintan (@ChintanSisyphus) reported@Paytmcare You guys should get a award for the horrible customer care and harassment you guys do !!! I booked a flight ticket yesterday from the app and since then I am not able to do web check-in..there is customer care number, no response to 5 complaints I made on the app
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Sahil (@sahilhaiderlive) reported@Paytmcare I had ordered a #VakuLuxos phone cover redeeming a voucher from your @Paytm app. Received wrong product, but since then they are not responding neither on email nor over call. Please help in this regard!