Reliance Jio outages and service status in Saint Thomas Mount, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Saint Thomas Mount, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 19, 3:23 PM GMT+5:30.
- Internet (59%)
- Wi-fi (23%)
- Phone (18%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Reliance Jio
Reliance Jio is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saint Thomas Mount, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Phone | 5 hours ago |
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Chennai
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Internet | 24 hours ago |
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Chennai
|
Internet | 3 days ago |
|
Chennai
|
Internet | 6 days ago |
|
Chennai
|
Internet | 7 days ago |
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Chennai
|
Wi-fi | 7 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Saint Thomas Mount, Tamil Nadu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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gunjan parashar (@gunjan_parashar) reported from Chennai, Tamil Nadu@JioCare i want to cancel the Netflix subscription bundled with my postpaid connection
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Yaz Moorthy (@yaztheman090) reported from Sholinganallur, Tamil NaduUnfortunately my issue remains unresolved from last Thursday. Eventually I am cancelling my subscription and opting out from Jio. Once again no offense to you all here but it is the pathetic support I received. @JioCare @JioFiberChennai @reliancejio
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agni sharman (@agnisharman1) reported from Sholinganallur, Tamil Nadu@JioCare Dear @JioCare, looks like there are a few honest, smart and responsible people in @airtelindia at the lowest level. Mugesh from santhome office visited our office and resolved the issue when most seniors even now, don't care. May be you guys should hire him He is at 9311387585
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Prabu SP (@Prabu_S_P) reported from Sholinganallur, Tamil NaduJio Fiber is down since 4 PM yesterday (SR00001B7TSC) and frequent disconnection minimum 5 times a week. Jio Fiber is becoming unreliable internet connection in our area. No proper solution. Check on this @JioCare @reliancejio
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Md Salamat Ansari (@MdSalam55551323) reported from Sembiyam, Tamil Nadu@JioCare But I do not want such rest, it is very bad, suppose if an emergency call is to be made, then first it speaks for 1 minute, then after that the call will take place, then when will I talk @reliancejio #MukeshAmbani
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Dharmender kothari (@Dhannu91) reported from Sembiyam, Tamil Nadu@JioCare @reliancejio please help i purchased new sim of jio. It belonged to someoneels before me. I am getting daily calls asking for old owner of this number Please change my number ,i don't wan to purchase new sim.
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AbuMaryam (@mailtohabib) reported from Chennai, Tamil Nadu@JioFiber @JioCare I was using JioFiber connection. When I raised a request for shifting connection I was told that it was not available in the location. But JioFiber is available in the location. Would you not try to retain a customer?
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu@JioCare @reliancejio 4th day on a row , internet has been disconnected and nobody has turned up to fix. 6 connections in the same loc have been disrupted and no one bothers. Unable to reach appleate desk and ur customer care keeps taking service request every day.SR00001AA98Q
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Sriganesh Raman (@sriganeshr) reported from Sholinganallur, Tamil Nadu@Prashan24930154 Oh shucks. I was ok with @JioCare @reliancejio but in the last one month this is the second incident. I hope I'm not forced to change service provider.
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𝕾𝖚𝖘𝖍𝖎𝖑 𝕶𝖚𝖒𝖆𝖗 (@sushilkumar1303) reported from Chennai, Tamil NaduWhat is happening?! please slove the issue asap... holiday man come on... @JioCare @reliancejio #Jioserverdown
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akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil NaduSir/ madam i haven't received my refund for jiofiber . It has been more than 3 months . If i got get my refund in 1 one day i have to complaint in consumer support . Worst experience in jio . How many mails how many calls . This is not a joke .@reliancejio @JioCare @JioFiber
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True Detective (@akabhisheklive) reported from Sembiyam, Tamil NaduIf you are unable to fix it, kindly disconnect the device from my house. Worst service. @JioCare #jio
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Aaditya Prasanth (@Junior_Essarpee) reported from Chennai, Tamil Nadu@JioCare Being in Chennai and Not Receiving The Welcome Offer for 5G Services is pretty bad and if you want to talk about the recharge plans I am eligible twice!
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Immanuel Jebastin M (@masilaarul) reported from Sholinganallur, Tamil Nadu@JioCare @gone_lavan Don't give false statement to the customer
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U D A Y (@iukvillan) reported from Sholinganallur, Tamil Nadu@reliancejio I applied for esim activation and it successful converted into esim from physical sim but I can’t see any esim network in my iPhone
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Disney Thomas (@DisneyThomasJ) reported from Chennai, Tamil Nadu@reliancejio Connection for me only in my apartment down for last 6 days and 4th time in a year. Ticket raised too on 10th dec SR00001FVNKR. No response yet. Called for disconnecting the connection says no refund as per jio policy because it's customer fault that he paid. Chor
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Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu@JioCare Yes as you mentioned he identified the issue the issue happened on router box the technician said the box has to replace, to replace the box why people taking too much of time,(the Router box that you given just around 5months old but now it's not working) hope you will replace
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Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu@JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu@JioCare I don't need ur service nw I'm fed-up with ur response From 1st July to 9th July I'm nt using ur service I hv reacharge on 30th June Wt use advance payment 10 days my money waste So plz i request u to refund my deposit n recharge amount N I'll go for another better fiber net
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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♨️𝒱𝒶𝓂𝓂𝓎 ♬ (@VayamBajaj) reported@JioCare If the service cannot be activated, please process a refund at the earliest. Also, if reactivation wasn’t possible, why was the option to “pay now and activate” shown in the first place? This is misleading and creates a poor customer experience.
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Sanji (@sanjilikesyou) reportedYou'll never address the issue. You'll never solve the problem. You'll never @JioCare
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अमोल गणपत खंडागळे (@amolgkhandagale) reported@JioCare @JioCare Issue is still NOT resolved. This is not a one-day issue — I am facing this problem daily on the CSMT–Kasara train route. I am not raising a complaint without reason. Your “network optimal” response is incorrect. The issue occurs during train travel (mobility), not at.
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shiv singh π² (@shivsingh195037) reported@JioCare @JioCare @reliancejio I want a full refund for my recharge. I'm unable to use the plan, so I need a full refund. And your company is so bad.
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अमोल गणपत खंडागळे (@amolgkhandagale) reported@JioCare a static location. Kindly do proper route-level testing (drive test) on the CSMT–Kasara corridor and do NOT close the complaint without my confirmation
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NIKHIL JHA (@nikhilism_) reported@JioCare I don't see any update on complaint yet, is this how @reliancejio @JioCare take care of priority issues?
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Ashish Rai (@AshishR11931632) reported@reliancejio @JioCare and @reliancejio shame on you posting daily for IPL but not completing customer service request since 50 days, hoping to usurp the advance payment
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Jaspreet Singh (@Jaspree36737141) reported@JioCare Dear Team, This technical issue message I am receiving from 8th April whenever I tried to log a complaint please understand my problem also and try to solve the problem permanently.
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Sunny Keshri (@KeshriSunny01) reported@JioCare Hi , why we took post paid connection just because of to avail the hassel free service. Your stupid service is just make me irritate. Guys donot took the Sim of reliance jio. They make the customer fool.
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Kumar Chowdary (@KumarCh98793636) reported@JioCare @JioCare This is beyond frustrating now. I reported severe network issues back in Oct 2025, shared all details via DM as asked, and it’s now April 2026 — still no resolution. I’ve raised complaints multiple times via calls and here on X. No action, no follow-up, no improvement.