Vodafone Idea (Vi) Outage Report in Vagholi, Pune Division, State of Mahārāshtra

Ajeeb Dastan Hai Yeh You can not call 🤙 to a #bsnl number from #vodafoneidea sim In 2023 📱. It simply say number invalid. @BSNL_UKD say the problem @ViCustomerCare and vice versa. @DoT_India #bsnlvi

@ViCustomerCare WTF Call Dropping From last 48 hours … Whats the issue …???

When they put your call on hold @ViCustomerCare plays the following message “Thank you for being on hold. Our advisor will connect with you shortly”   without even a single breath in between. Sufficient to get irritated and make the customer hang up. Nice trick!

@ViCustomerCare since we have initiated number port out request we are getting 4-5 calls daily in this regard. Stop this harassment immediately. @DoT_India @TRAI please take a note. Number porting is resulting in harassment from the service provider.

@ViCustomerCare 4 days and I am still waiting. Now you will charge me for late payment. Is this your MO to loot customers and make additional money? Wonder how long you guys take for more complicated issues. @DoT_India

Another high standard set by @ViCustomerCare India. Got a replacement with an assurance of reactivation inn3 hrs...but it's only 10hrs and customer care, vi stores and vi mini stores refused to help.

@ViCustomerCare Looks like you didn't read my Tweet properly and jumped to the conclusion too soon. I said I am already suffering because of your network on 1 out of 2 SIMs.

Looks like @Airtel_Presence is absent too. Already suffering because of @ViCustomerCare calling network on the other SIM so can't knock their door for the 2nd SIM.

@ViCustomerCare I don't have any issue.

@ViCustomerCare @ViBusinessIndia I have a corporate plan for my company Textcraft and have been facing a lot of service issues and billing issues (charged for services not provided, wrong calculation of bill amounts as per provided breakup). Been trying to communicate via email

Shifted from @airtelindia to @ViCustomerCare and than to @JioCare but the network issue and the internet issues remain the same. The services are so pathetic. Just tierd with these private service providers. Never their customer resolves issues, only copy paste replies #trai

@ViCustomerCare Issue Resolved

Dear @ViCustomerCare Please see DM and resolve issue

@ViCustomerCare #fail #poorservice My husband has been your customer for > 15 yrs. On Monday your centre deactivated his sim during plan change. Now we are stuck. Unable to convert or port. @AshwiniVaishnaw . NO HELP. We remained with you when network was bad. Now . ..

@ViCustomerCare Worst service, dumb people sitting there, without resolving my query they made me pay for the unused services, ******* cheap pigs

@ViCustomerCare my data is not working properly, it is very unstable today, Not working and i need to switch off my fon again n again.

@rmstakkar @ViCustomerCare Very disappointed with the service provided by your team, I am raising this issue since May 2020. Still the issue stands unresolved. Mr Takkar your attention will be highly appreciated. Your team is unable to understand the system issue with my number

Hope someone literate from your team understands the complaint andresolves it, hope there is no stupid person who will call and speak the scripted answers. It dosent work for evry customer so be customer oriented and not script oriented, be human n no robots @ViCustomerCare #scam

I request you people first train your team with complete product knowledgable and than keep them working on your customer support team @ViCustomerCare #vodafoneindia #Vodafone and why should customer pay for unsed service of your? Will you or your owner pay for unsed service??

And without resolution they messaged me that its closed and i have to pay for mistake of @ViCustomerCare such hopeless and illetwrates folks have been working with your company who dont even understand basic things about complaint #vodafoneindia #scammers

@ViCustomerCare Dear Concern After so many nonstop using your service. Today I decide to Port my service to another service provider. I use postpaid service of VI. But now only I leave VI due to price hike. So think about this seriously. If you want not leave your old user

@ViCustomerCare too much harrase by VI executive even for their fault,VI store BB Deport Mukherje nagar wrongly recharged myGPS no and till date not activate my GPS &suffering without fault and VI exe calling without reading aur understand the problem @EktaUnion @RakeshC32751942

I'm not able to port my number because messages are not being sent now I'm asking for details from @ViCustomerCare so that I can port my number but they are not even helping me with that. Worst service #vodafoneidea

VI have the most worst services ever i recharged my number and they didn't start my services from last two days i try to call customer services but they didn't let me connect to their executive @ViCustomerCare @ConsumerReports

@ViCustomerCare Please resolve the network and slow internet problem.

@ViCustomerCare loads of problem with your billing and seem customer care just doesn't care for their long standing customer

@ViCustomerCare I recently ported to Vi about 3 months ago. From the first month itself I'm having issues with calls and internet. Earlier the issues got fixed fast and didn't affect me much. But now I'm not getting any internet service on my SIM. (1)

@AdityaD_Shah My dad was one of the early users of MaxTouch that evolved into Orange that later became Hutch which changed to Vodafone which is Now called (VI) @ViCustomerCare . Its been over 25 years and he is still with the same operator. Talk about Customer Loyalty.

@ViCustomerCare fed up of your messages coming every half an hour .I am your customer since year 2000 . Configure your systems to avoid sending such messages to not so new customers. "Hello! Now check the status of your service requests with Vi App. Install now"

@ViCustomerCare @ViCustomerCare ate the call centres even in your control? Or they are outsourced to some newbies? One simple problem an no resolution for more than 45 days. @consaff #trai