Vodafone Idea (Vi) Outage Report in Kālva, Thane, State of Mahārāshtra

@vodafone @ViCustomerCare On 1st Feb 23 I have given request for address change in vi store Dombivli west , the tat is already crossed, called customer service twice just saying pending approval, #patheticservice #portingout soon

@ViCustomerCare No thanks....i could solve the problem on my own

@ViCustomerCare network issues since the last 2 hours. Keeps fluctuating from Edge to 4G and then no network at all.

@ViCustomerCare @ViCustomerCare ate the call centres even in your control? Or they are outsourced to some newbies? One simple problem an no resolution for more than 45 days. @consaff #trai

Why customer care people are providing wrong information to customers? @ViCustomerCare. I wanted to be Vodafone user but this kind of behaviour will cost to you to loose customers.

@ViCustomerCare VI are real thugs... Even after 3 months they say that the complaint is under investigation. Real thugs... And now they have even cancelled everyone's Netflix membership. Time for India to leave VI and join Airtel and Jio. At least you will get what they promise

@ViCustomerCare No resolution till date.

@ViCustomerCare in mumbai area the road connecting goregaon to marol there is big patch where their is hardly any network bar. Is this what's 5g going to be

@ViCustomerCare Your No Access INC or OG related complaint for with reference number C004-142981559144 is resolved.” This is your convenience and case of agents with no proper training. No one has reached out to me except one test message and a directionless call @ViCustomerCare @consaff

@ViCustomerCare if I pay my bill one day late you add ₹100 late charges. What should I do in this case? Do you have any solution?

@ViCustomerCare you can't even resolve one issue. I am facing no network outrage since last week. For last couple of days there is no network. Raised this issue last week as well.

I have been using @ViCustomerCare #Vodafone number for the last 20 years but now it's time to say bye bye to Vodafone Idea. By restrictions on Voice Calls to Mobile Banking & other helpline numbers, it's proved that, Vodafone is not a customer friendly in India. @DoT_India

So #Vodafone Idea @ViCustomerCare won't allow customers to call on any 10 Digit Helpline Numbers including Phone Banking, if they are on Unlimited Calls and Data Pack/plan. However there are no issues with @airtelindia and @_reliancejio That's why Vodafone is losing in India

@ViCustomerCare you have no answer for my query. I am waiting for one whole day for your resolution. Your agents are also clueless about the issue. I am already losing patience, time and money.

@ViCustomerCare Hi Team,It’s bn ovr 2 months my 4 nos. wer port out 4m Vi 2 Airtel. By wen cn I expect my security deposit back.Also I hvnt recvd ne confirmation of hw much SD r u holding. Im expecting mini. Rs.2k. Ur prompt respns n resolution wil be highly appreciated.

The most unfriendly telecom service is @ViCustomerCare After paying bills personally for close to 20 years they are saying it’s a corporate number. Shall I stop paying bills? WTF!!!

@ViCustomerCare I have been facing issues with porting message. Your agents are putting complaints and at their own convenience they are sending a message the issue has been resolved. There is absolutely no resolution. If this is not resolved I will approach the consumer court.

@ViCustomerCare never recommending your service to someone. Your executive called that your billing amount is pending I cleared that immediately, but they never mentioned that I had a due amount too. Now all of a sudden they tell me adding the due I have pending amount.#NotFair

@ViCustomerCare My Mobile No:- 9594164252 has been Automatically Converted from Prepaid To Postpaid without any Permission. Now that No. Is Not Working. @VodafoneGroup @AdityaBirlaGrp Pls Help with this Problem. Pls Rearrange the No. to Me

@AdityaBirlaGrp @ViCustomerCare @MoitOfficial complaints not resolved as yet completely MUM-V01150615912 (data speed ) MUM-V01150620547 (voice quality) executives seem to be fooling around Calls still being interrupted exe keep calling to check no proper resolution provided

@ViCustomerCare is this some kind of a joke. Bloody hell. I have validity till July 2023 how the hell can you deactivate my number without any prior intimation or communication or damn thing. I'm going to formally complaint against you and sue you

@ViCustomerCare On asking that how can you deactivate my active number which had validity till July 2023 I can this stupid response from Vodafone.

@ViCustomerCare such a bad service facing one small problem nobody helps customer care say visit vi store and I am visiting store but my problem still not resolved bad service from vi very disappointed

@ViCustomerCare No resolution till now. Didn't expect from VI. Loss of trust. Better to move on another provider.

@ViCustomerCare I have reverted in DM please respond at the earliest. We need to close this issue. Appreciate the efforts 👍

@ViCustomerCare couldn't login on VI app from past 4-5 days. Either OTP comes after 10 mins or the app displays server down/ no internet

@ViCustomerCare Don't buy vi card their service is like ****.. I bought a new Sim card from authorised vi centre. Now this card is not showing any signal and when I go to vi care centre in city mall 1 kalol-382721 gandhinagar(Gujarat). He is saying sir this is defective Sim but I cannot help u

@ViCustomerCare Your teams on call are mentioning that eSIM QR Code generation is not working for the entire Mumbai circle and this issue will be resolved in 7 days. None of this is being shared over a formal communication from your end and you want me to have patience!

@ViCustomerCare Hi, @ViCustomerCare it's been a week now and the problem is still not resolved !

@ViCustomerCare Your customer service team at the Vi Store in Thane, MG Road (Shera) makes a customer feel as if he has committed a crime by even visiting and asking for help .. The response for everything is, write an email, I cannot do anything! (1/2)