Vodafone Idea (Vi) Outage Report in Sluice Gate, North 24 Parganas, West Bengal
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Full Outage Map
E-mailProblems in the last 24 hours in Sluice Gate, West Bengal
The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Sluice Gate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 10:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
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Internet (58%)
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Total Blackout (19%)
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Phone (19%)
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E-mail (3%)
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Wi-fi (%)
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TV (%)
Live Outage Map Near Sluice Gate, North 24 Parganas, West Bengal
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata |
Internet | |
| Kolkata |
Internet | |
| Kolkata |
Total Blackout | |
| Kolkata |
Total Blackout | |
| Kolkata |
Internet | |
| Kolkata |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports Near Sluice Gate, West Bengal
Latest outage, problems and issue reports in Sluice Gate and nearby locations:
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Worst or no customer service. Companies like Vodafone idea who exploit their customers can never survive. Idea was better but it is horrible after takeover by Vodafone.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Worst service.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare VI customer care doesn't help their customers. This degradation was bound to happen when Idea became Vodafone Idea. Everything is money, without any human emotions.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Vodafone Idea has no right to cheat customers and deny the basic ask. You cannot digest my money which I had paid to VI for a service which you didn't give. My crusade will continue forever. Don't underestimate a genuine customer.
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Vivek Mondal
(@VivekMondal10) reported
from
Hāora, West Bengal
@ViCustomerCare vi 4g network is not working properly in my area, pin-711316, It's became very slow. YouTube, Google is not running so slow. I have cleared all browsing data from crome & Google activity but problem is still alive. Please recover the network.
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Sourav Sengupta
(@souravsg) reported
from
Kolkata, West Bengal
@ViCustomerCare False promises being made by your retention team to prevent me from porting out of Vodafone. Pl note that I was told by retention team that fraudulent charges on my bill would be waived. However 24 hrs later I get a call from customer care saying they won't be.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Please don't give such useless resolutions. This is cheating. You can't return my money because you don't want to. By cheating customer, you will lose many other customers. Everyone should know about my bitter experience.
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ
(@kaushikbiswas) reported
from
Kolkata, West Bengal
Requesting #Vi #Vodafone @ViCustomerCare to provide standalone "service validity" with data packs; I use 1 Vf SIM exclusively for data, will have to drop it in view of tariff hikes.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Vodafone Idea has no right to cheat customers and deny basic human rights. VI is not returning the money which I had paid for getting a service which was not given to me. My crusade for justice will continue forever. Don't think that I will remain silent.
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Arnesh Rao
(@arneshrao) reported
from
Kolkata, West Bengal
@ViCustomerCare hey Vi. I've had the same issue twice in the last 3 weeks . I've raised a complaint. "Server unreachable" whenever I try to call someone. Could you have a look at please. DM for details
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Thanks Vodafone Idea for not providing any service and not returning my money which I had paid to get service. Unprofessional attitude and zero customer service.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Please don't give such useless resolutions. This is cheating. You can't return my money because you don't want to. By cheating customer, you will lose many other customers. Everyone should know about my bitter experience.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Vodafone Idea, please do some homework. If you really want to provide a resolution to a customer, you can. But the important question is that are you at all interested? Customer satisfaction and service is zero.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Vodafone idea is going on providing the same copy paste responses by different executives. When you are not providing any resolution and there is no intent of helping, stop your fake meaningless responses.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare There is no point in sending any direct response. Your people are denying returning my money. When they are not restoring service, they should return my money. The money was given to your company for a service, which you are denying. This is against human ethics.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare We talk about so many things but the basic concern is that Indian companies cheat customers and they take advantage of the Indian consumer laws. Their excuse is that company policies don't allow them to refund customer's money, even when no service was provided.
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Sougata Das
(@sougata_das) reported
from
Kolkata, West Bengal
@ViCustomerCare kindly call to discuss the issue
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare It only hurts the customer. 5 to 6 different Representative has contacted but they are neither restoring my service nor refunding my money which I paid. Cheating of customer can't be accepted.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Vodafone Idea talks about 5G but they are least bothered about their customers. No loyalty. No resolution.
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Tanmay Das
(@TanmayD56611960) reported
from
Kolkata, West Bengal
@ViCustomerCare I have been getting very bad network in vi for some time now. No network or no internet connection. Looking for a solution to the problem. Thanks
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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mindless
(@mindless_nits) reported
@ViCustomerCare Exact issue is this store is closed. How can I get my sim from closed store.
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Mahesh Kumar
(@MaheshK47148472) reported
@ViCustomerCare What means of as alternate number? allready 2 number I mentioned and daily calling customer care but no answer with ur team Call on 9925334272 and give solutions
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Ayush Agarwal
(@Ayu_Agar) reported
@VodafoneGroup @ViCustomerCare @VodaIdea_NEWS Why is there a call drop issue happening in Kolkata. Calls are being disconnected within 10 mins, 2 mins. Why is this happening? Kindly solve the issue ASAP. It is causing a lot of problem.
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harsh anand
(@harshanand019) reported
@ViCustomerCare @ViCustomerCare you say that you resolved my issue. but im still facing trouble with the network. i still cant use data properly and neither a proper voice on call. even the customer support representative had to disconnect the call bcz my voice wasnt clear on the call. send help
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AMEER HAMZA
(@defianthamza) reported
@ViCustomerCare Worst network, worst internet, worst voice calling, worst customer support.... L लग गए vi सिम ले के
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Sargasmic
(@Not0nDrugs) reported
@ViCustomerCare Instead of spending on 5g, you better spend on making your 4g network work. Presently it's working like 2G. Taking 40 minutes for a 50 MB app downloading. Mazak chal raha hai yaha?
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HARSH DWIVEDI
(@HARSH_O_GRAPHY) reported
from
Gurgaon, State of Haryāna
@ViCustomerCare Since 2 days whenever there is an incoming call I am just getting unknown number and the number is not visible to me neither I am able to call back the number. May I know why this is happening and how can I get this problem fixed.
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Fantasy
(@tamilvk8) reported
Network issue for me @ViCustomerCare
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ojaswi agnihotri
(@ojaswi017) reported
@ViCustomerCare facing outage from 2 days, no network connectivity, I contacted the on helpline number but he said that issue will be resolved in 3 days please help.
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youknowwho
(@you_know_who713) reported
@ViCustomerCare @ViCustomerCare why m I not surprised at the incompetency! u guys didn’t even bother to go through my ticket history or look into my tweets.n u have the audacity 2 tell me I haven’t paid my bill.I told u I wouldn’t pay it until the issue is fixed.I gave u freaking 3 months for it