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You Broadband outages and service status in Sūrat, Gujarat

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Full Outage Map
  • You Broadband generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Apr 19, 10:11 AM GMT+5:30.
  • 33% Internet (33%)
  • 33% Total Blackout (33%)
  • 33% Wi-fi (33%)

YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent You Broadband outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 2 days ago
Sūrat Total Blackout 14 days ago
Sūrat Wi-fi 15 days ago
Sūrat Internet 5 months ago
Sūrat Internet 5 months ago
Sūrat Internet 2 years ago

Nearby cities with recent reports

Sūrat

1 recent signals

2 days ago

Community Discussion

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You Broadband Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • VaghelaPathik
    Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat

    @youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.

  • bhatiar06
    Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat

    @youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.

  • YToshniwal
    yogesh toshniwal (@YToshniwal) reported from Sūrat, Gujarat

    @youbroadband I deposited the cheque on Monday. And it's 5 days I haven't got even installation of wifi at my house. I guess the poor service habits are continuing.

  • AVala29
    alpesh_vala29 (@AVala29) reported from Sūrat, Gujarat

    @youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*

  • VaghelaPathik
    Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat

    @narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?

  • SwetangGajera1
    swetang gajera (@SwetangGajera1) reported from Sūrat, Gujarat

    @youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.

  • rp9700
    ravi patel (@rp9700) reported from Sūrat, Gujarat

    Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and

  • DhavalP33445788
    Dhaval Patel (@DhavalP33445788) reported from Sūrat, Gujarat

    Hello sir no internet from past 5 days no Technition coming to resolved issue hows this service???? @youbroadband #youbroadband #surat #internet Called so many time to customer care but no one comes and solve issue who is responsible. Use id - dhaval103d

  • Amit191094Amit
    amit singh (@Amit191094Amit) reported from Sūrat, Gujarat

    @youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....

  • Gajendrajain18
    GAJENDRA JAIN (@Gajendrajain18) reported from Sūrat, Gujarat

    @youbroadband my mobile number is 9898892271(surat) our net connection is closed since last 7 days no hearing is being done even after repeated complaints you broadband was a name for a good service but now this name is getting less Will close 3 while net is closed

  • SM_Gadhethariya
    Sanjay Gadhethariya (@SM_Gadhethariya) reported from Sūrat, Gujarat

    @youbroadband raised request since 27.07.2019. Still no response from your team. Kindly help. We are not getting any response on customer care number. Account number is sg135.

  • JaydeepJalondh2
    Jaydeep Jalondhara (@JaydeepJalondh2) reported from Sūrat, Gujarat

    @youbroadband Wrong location in surat adajan Service is very bad service in surat Customer service officer do not solve queries

  • bhatiar06
    Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat

    @youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!

  • VaghelaPathik
    Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat

    @youbroadband hey my internet is not working. From last 2 days. Can you help me?

  • sharad_paghadal
    Sharad Paghadal (@sharad_paghadal) reported from Sūrat, Gujarat

    @VodafoneIN @youbroadband I’m getting 1 mbps surfing speed with my 75MBPS plan. Your complaint number is not reachable and my complaint is not assigning to any engineer. Please help with this, as in current lockdown situation - internet is must.

  • bhatiar06
    Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat

    @DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund

  • bhavin_sutare
    Bhavin Sutare (@bhavin_sutare) reported from Sūrat, Gujarat

    No internet from morning , how can i work and my staff members can work in office, totally bad service @youbroadband

  • nikss_paradva
    Nikunj Paradva #surtidevs (@nikss_paradva) reported from Sūrat, Gujarat

    The worst ever service by @youbroadband powered by @VodafoneIN , 25 days are passed but till now no solution provided for my shifting issues in Surat Branch. 11 times called in customer care. they replied in four working hours our backend team call you.till now no one call i got.

  • dhaneshvithani
    Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN i complaint 3 days ago and now today also lost connection. Not go 6 days continue running without shutdown. Very poor service.

  • vijaylaheri3
    Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, Gujarat

    If you Not provide solution So I closed my conncetion And refundmy partial Amount BecauseIn last 2 week Every Day in Night 9 PM to 1 PM Wifi is off Then In morning internet is On ????????? 3/3 @youbroadband

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • KaustubhRadkar
    Kaustubh Radkar (@KaustubhRadkar) reported

    @youbroadband why dont your "engineers," ever follow up on a request? Why does someone have to call them even after a complaint is registered?

  • Samyak69544366
    Samyak (@Samyak69544366) reported

    @youbroadband poor service. I have made a mistake by trusting you broadband. request I’d 2023042207510

  • AkshayKhonde
    AdorableAmoeba (@AkshayKhonde) reported

    @youbroadband hi team. Why is your connection not working in Andheri?

  • vnayptl
    Vinay Patel (@vnayptl) reported

    @youbroadband always has speed issue and disconnects itself. Right now too your services are down i had raised ticket yesterday no action taken. You have become worst broadband service provider from best.

  • Patil_rohit_17
    Rohit Patil (@Patil_rohit_17) reported

    @youbroadband Very bad experience with you broadband services, installation was done just as formality and not bothered to check its connection at all area of house. after complaint also not bothered to solve and asking me to resolve by myself. Too insensitive towards customer.

  • mktcool
    Manoj Tibrewala (@mktcool) reported

    @youbroadband Worst Customer Care Support in Vapi, No Responsible person 100 mbps plan - speed we get 10-20 mbps no solution Many times disconnecting

  • ExZite12
    Shresth Dubey (@ExZite12) reported

    @youbroadband Please help, wifi not working from 2 days and no engineer has visited for fixing it. Acc no.: 2296803 CRF no/Reg no: CC790460

  • pankajfaldu
    Pankaj Patel (@pankajfaldu) reported

    5 days. Entire society. No internet. No resolution. This is the service from YOU Broadband India despite multiple complaints. Till no resolution, no technician visit, and no proper update. Requesting urgent action. @youbroadband @TRAI @DoT_India #YOUbroadband #InternetDown

  • svilas
    Vilas (@svilas) reported

    @youbroadband , @youbroadband1 and @brijeshtiwari08 There is no internet service since 3pm today in Baner area. I have been using You for a long time now. Find it utterly disappointing that there is no ETA.

  • DhanlaxmiValani
    DHANLAXMI VALANI (@DhanlaxmiValani) reported

    Regular connectivity issue being faced on a plan of 100 Mbps 12 months. No solution is being done to my problem. Use of SUPPORT NOW feature has failed to yield any result, so as registration of Complaint over Customer Care @youbroadband