You Broadband outages and service status in Sūrat, Gujarat
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Full Outage Map
- You Broadband generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent You Broadband outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Wi-fi | 10 days ago |
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Sūrat
|
Internet | 1 month ago |
|
Sūrat
|
Total Blackout | 1 month ago |
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Sūrat
|
Wi-fi | 2 months ago |
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Sūrat
|
Internet | 6 months ago |
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Sūrat
|
Internet | 6 months ago |
Community Discussion
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You Broadband Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Virendra (@Virendr40641218) reported from Sūrat, Gujarat@youbroadband totally irresponsible even after complaints to local and email to nodal officials not a single person care in last 22 days as there is no any internet service in our home till today there is no internet
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alpesh_vala29 (@AVala29) reported from Sūrat, Gujarat@youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*
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Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat@youbroadband @VodafoneIN today for 3 hours its running after that once again drop it. I dont know when its done permanent solution.
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Bhavin Sutare (@bhavin_sutare) reported from Sūrat, GujaratNo internet from morning , how can i work and my staff members can work in office, totally bad service @youbroadband
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Monish Painter (@monishpainter) reported from Sūrat, Gujarat@youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.
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MANOJKUMAR PRAJAPATI 🇮🇳 (@manojcprajapati) reported from Sūrat, Gujarat@ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1
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Paul Raja (@paulraja007) reported from Sūrat, Gujarat@youbroadband Getting worst day by day. I am paying for 50mbps speed and not even getting 1mbps. Youbroadband is cheating customers. Just looting people's money. useless service. Most of the time internet does not work.
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Sandeep Shinde (@Sandeepshinde27) reported from Sūrat, Gujarat@youbroadband @ViCustomerCare Recived your Thank You, but it's useless for me, without your action on my complain... It's 5th day after logging complain in your system and still my complain is just transferring from one to another.. Head's off to your Service Department 🙏
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swetang gajera (@SwetangGajera1) reported from Sūrat, Gujarat@youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.
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Monish Painter (@monishpainter) reported from Sūrat, Gujarat@youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.
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Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat@DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund
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Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat@youbroadband @VodafoneIN i complaint 3 days ago and now today also lost connection. Not go 6 days continue running without shutdown. Very poor service.
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GAJENDRA JAIN (@Gajendrajain18) reported from Sūrat, Gujarat@youbroadband my mobile number is 9898892271(surat) our net connection is closed since last 7 days no hearing is being done even after repeated complaints you broadband was a name for a good service but now this name is getting less Will close 3 while net is closed
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Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, GujaratVery Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP
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amit singh (@Amit191094Amit) reported from Sūrat, Gujarat@youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....
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Vinay Patel (@vnayptl) reported from Sūrat, Gujarat@youbroadband My Broadband is down from last 3 days i have registered complaint against it 2 days ago on app and called customer care too yesterday but still no technician has arrived.
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ravi patel (@rp9700) reported from Sūrat, GujaratNetwork engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and
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Pandav Devang (@pandav_devang) reported from Sūrat, GujaratHello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.
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Palak Shah (@palak63) reported from Sūrat, Gujarat@youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.
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ABHILASH (@abhi_ar1) reported from Sūrat, Gujarat@youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul Sharma (@rahulshar1978) reported@Airtel_Presence @airtelindia I have your Broadband connection since 3+ years now. Since few months, every other week your services go off abruptly. Today is Sunday and your network has conked. Enough is enough. I am switching over to other ISPs in my area. @youbroadband
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Jaydeep Kotecha ☀️ (@JayKotecha333) reportedYou people have such pathetic management. You broadband internet is down since the last 5 days and still there is no one who has come to fix it in Rajkot Gujarat after repeated calls to customer service.@ViCustomerCare @youbroadband. MOST pathetic company in India..@AdityaBirlaGrp
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…
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***.tweet (@pmstweet46) reported@youbroadband Are you going bankrupt? Are you stutting down the service? My internet has been down for 36+ hours. There is no response on your WhatsApp interactive complaint booking. None on web interface. What is one's recourse? Nobody answersthe phone either. #vi_sucks
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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bahudurapu batasari (@_mitochondri0) reported@youbroadband your service team is pathetic and terrible. Is it the responsibility of the customer to keep continuously following up with the service team who keeps relaying the work to other personnel as if it is not their job? The worst ever I had.
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t j (@tj_psy_tense) reported@youbroadband @youbroadband1 Since 12th April the day I did a recharge, I am not getting service. Raised multiple complaints on mail as well @jagograhakjago Please fix my internet. userid: james56
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Fast internet sounds great in theory, but in reality with your service it’s constant downtime and zero accountability. No connectivity, router showing orange light, technician giving false promises and still “no delays”?fix the basics first before talking about business advantage
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Supantha Bhattacharyya (@baldbong) reported@youbroadband There is no Internet connection at my residence since 12 pm, 09-05-2036. After repeated calls, the connection was restored in the rest of the area but mine (1806810) still continues to be affected causing great difficulty in my professional work. Kindly help!
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support