You Broadband outages and service status in Sūrat, Gujarat
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Full Outage Map
- You Broadband generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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You Broadband Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Palak Shah (@palak63) reported from Sūrat, Gujarat@youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.
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Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, Gujarat@youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.
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amit singh (@Amit191094Amit) reported from Sūrat, Gujarat@youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....
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chowkidar kalpesh patil (@kalpesh7993) reported from Sūrat, Gujarat@youbroadband u think ur speed and services so smart and fast, last 24 hr se #internet #connectivity bandh he service man ko call karo to no answer, no reply, agar Nahi Hota to na bolo market me bahut #ISP he ,
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Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat@youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.
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Paul Raja (@paulraja007) reported from Sūrat, Gujarat@youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany
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Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat@youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.
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Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat@youbroadband @VodafoneIN today for 3 hours its running after that once again drop it. I dont know when its done permanent solution.
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Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, GujaratVery Bad Experince @youbroadband Everytime 5 Days continues Onward In Good Speed After Speed is Low , Internet Off . Not satisfied with you service I am Hungry To Given Complain in more and more time but You not care Your Valuable Customer 1/3
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Bhavin Vashi (@bhavinbvashi) reported from Sūrat, GujaratHello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem
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Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat@youbroadband hey my internet is not working. From last 2 days. Can you help me?
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Vishakha Mundhra (@vishakhamundra) reported from Sūrat, Gujarat@youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.
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Sharad Paghadal (@sharad_paghadal) reported from Sūrat, Gujarat@youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC
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Sanjay Gadhethariya (@SM_Gadhethariya) reported from Sūrat, Gujarat@youbroadband raised request since 27.07.2019. Still no response from your team. Kindly help. We are not getting any response on customer care number. Account number is sg135.
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ABHILASH (@abhi_ar1) reported from Sūrat, Gujarat@youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.
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Vineet Narayan Singh (@VineitNSingh) reported from Sūrat, Gujarat@youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.
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Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat@narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?
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Shukan Sheth (@ShethShukan) reported from Sūrat, GujaratI am a user of @youbroadband , my modem's online light does work and internet not available. And when I am going to complaint against problem call doesn't going. reply soon
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Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat@youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi
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Monish Painter (@monishpainter) reported from Sūrat, Gujarat@youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Kaustubh Radkar (@KaustubhRadkar) reported@youbroadband why dont your "engineers," ever follow up on a request? Why does someone have to call them even after a complaint is registered?
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Sai Charan Arikala (@SaiArikala) reported@ViCustomerCare @youbroadband you guys are the worst ISP. Its been two days since the internet has been gone. No intimation,no resolution till now and your customer care is trash. The representative don’t t even lift the call. You guys are good at fake promising and fooling.
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Karishma Nimavat (@web_mom_machine) reported@youbroadband If a technician is not assigned within the next 2 days, I will be proceeding with legal action with all supporting evidence of repeated service failures and unresolved complaints. Kindly treat this as urgent. Again not working!
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Prakash Gaba (@PrakashGaba) reported@youbroadband internet down since yesterday. no support whatsoever . accoont no: 1966330
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***.tweet (@pmstweet46) reported@youbroadband Are you going bankrupt? Are you stutting down the service? My internet has been down for 36+ hours. There is no response on your WhatsApp interactive complaint booking. None on web interface. What is one's recourse? Nobody answersthe phone either. #vi_sucks
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Rahul Sharma (@rahulshar1978) reported@Airtel_Presence @airtelindia I have your Broadband connection since 3+ years now. Since few months, every other week your services go off abruptly. Today is Sunday and your network has conked. Enough is enough. I am switching over to other ISPs in my area. @youbroadband
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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Ashish (@ashishmalik1) reported@youbroadband your services are down in Bandra West!!! Why are the helpline numbers mentioned on your website for Mumbai 91212 91212 and 1800 121 222 not working??? Why have you removed your app from the Apple App Store? How do you expect customers to file a complaint???
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viralgangani (@viral_gangani) reportedWORST AND PATHETIC SERVICE PROVIDER I HAVE INTERNET ISSUE FOR THE LAST 7 DAYS NONE OF YOUR ENGINEER CAME HERE TILL NOW AND WE HAD RECEIVED MESSAGE THAT YOUR UMISSUE HAD RESOLVED ,WHO RESOLVED AND HOW ,CAN YOU TELL ME ? @youbroadband
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Supantha Bhattacharyya (@baldbong) reported@youbroadband There is no Internet connection at my residence since 12 pm, 09-05-2036. After repeated calls, the connection was restored in the rest of the area but mine (1806810) still continues to be affected causing great difficulty in my professional work. Kindly help!