You Broadband Outage Report in Sūrat, State of Gujarāt
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (76%)
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Wi-fi (12%)
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Total Blackout (8%)
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TV (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Sandeep Shinde
(@Sandeepshinde27) reported
from
Sūrat, State of Gujarāt
@youbroadband @ViCustomerCare Recived your Thank You, but it's useless for me, without your action on my complain... It's 5th day after logging complain in your system and still my complain is just transferring from one to another.. Head's off to your Service Department 🙏
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ravi patel
(@rp9700) reported
from
Sūrat, State of Gujarāt
Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and
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Shukan Sheth
(@ShethShukan) reported
from
Sūrat, State of Gujarāt
I am a user of @youbroadband , my modem's online light does work and internet not available. And when I am going to complaint against problem call doesn't going. reply soon
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GAJENDRA JAIN
(@Gajendrajain18) reported
from
Sūrat, State of Gujarāt
@youbroadband my mobile number is 9898892271(surat) our net connection is closed since last 7 days no hearing is being done even after repeated complaints you broadband was a name for a good service but now this name is getting less Will close 3 while net is closed
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swetang gajera
(@SwetangGajera1) reported
from
Sūrat, State of Gujarāt
@youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.
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ABHILASH
(@abhi_ar1) reported
from
Sūrat, State of Gujarāt
@youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.
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Pandav Devang
(@pandav_devang) reported
from
Sūrat, State of Gujarāt
Hello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.
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Abdul Quddus Ansari
(@aqansari90) reported
from
Sūrat, State of Gujarāt
@youbroadband @VeekayF Is it your service? If you are unable to provide proper service, wind up your business.
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Vinay Patel
(@vnayptl) reported
from
Sūrat, State of Gujarāt
@youbroadband My Broadband is down from last 3 days i have registered complaint against it 2 days ago on app and called customer care too yesterday but still no technician has arrived.
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Vishakha Mundhra
(@vishakhamundra) reported
from
Sūrat, State of Gujarāt
@youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.
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Paul Raja
(@paulraja007) reported
from
Sūrat, State of Gujarāt
@youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund
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Bhavin Sutare
(@bhavin_sutare) reported
from
Sūrat, State of Gujarāt
No internet from morning , how can i work and my staff members can work in office, totally bad service @youbroadband
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MANOJKUMAR PRAJAPATI 🇮🇳
(@manojcprajapati) reported
from
Sūrat, State of Gujarāt
@ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1
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Palak Shah
(@palak63) reported
from
Sūrat, State of Gujarāt
@youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.
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chintan c jhaveri
(@chintancjhaveri) reported
from
Sūrat, State of Gujarāt
With ridiculous service of @youbroadband I was about to miss my law exams today! would love to gift you 🔐& a books of companies act & consumer protection laws, but I wonder if you can read & response, as you hardly responded to the complains we do.#internetshutdown #youbroadband
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Palak Shah
(@palak63) reported
from
Sūrat, State of Gujarāt
@youbroadband Stop fooling people and better provide service to the people morons
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Vineet Narayan Singh
(@VineitNSingh) reported
from
Sūrat, State of Gujarāt
@youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.
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Jaydeep Jalondhara
(@JaydeepJalondh2) reported
from
Sūrat, State of Gujarāt
@youbroadband Wrong location in surat adajan Service is very bad service in surat Customer service officer do not solve queries
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Dhaval Patel
(@DhavalP33445788) reported
from
Sūrat, State of Gujarāt
Hello sir no internet from past 5 days no Technition coming to resolved issue hows this service???? @youbroadband #youbroadband #surat #internet Called so many time to customer care but no one comes and solve issue who is responsible. Use id - dhaval103d
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Raushan
(@Pratap_RaushanS) reported
@youbroadband No internet! Horrible horrible service! Been out for more than 4 hours
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Vishwa
(@_vishwavora_) reported
I have blocked hundreds of YOU Broadband employee’s number . How can you directly contact a customer for your latest internet plans on WhatsApp! This is so unprofessional ! @youbroadband
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poornachanderrao
(@rockerno1) reported
@youbroadband Thanks for your fabulous customer service. No network from 2 days. Customer support says with utmost compassion that issue will be fixed The person to whom the request is assigned isn't responding to calls. Had a great 2 months journey. Moving on to @fiber_jio .
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shivam vaghasia
(@shivam_vaghasia) reported
worst internet service provider @youbroadband.. local rajkot service provider not responding on any complaint.
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Adit Patel
(@AditPat83591657) reported
You broadband has the worst internet service I have ever experienced. Speed issues, latency and what not. They won't even give you refund for the bad service. It's like donating money, you pay but you get nothing in return. I advise don't buy You Broadband internet @youbroadband
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Guru
(@Guruprasadsekar) reported
@youbroadband wifi is done since last two days and tickets are being closed automatically. I have never seen outage so frequently in other broad bands.Every time all customer get is a regret message from your side. Pay me back my amount!!
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Gaurang Buch
(@GaurangBuch) reported
@youbroadband worst service provider. My complaint unresolved. No contact details of Nodal officer on website. Just for the sake process is written.
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sesi kiran
(@sesikiran7) reported
@youbroadband requesting for a refund since 8 months. I have no active connection and paid by mistake. What is the problem in giving my money back. Hundreds of calls. You is fraud
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Dhruv Jyoti
(@DhruvJyoti15) reported
Worst service ever experienced by a broadband company. @youbroadband. Engineer was not able to establish connection and said that my laptop has an issue. walked away from house and even after repeatedly calling his name "Mohit" was not listening.
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mihir mehta
(@Mihir1070) reported
@youbroadband since 10 days facing issues and none of the employee is answering calls nor giving call back as already registered complaint for resolution however still waiting for the same. Account no:- 1626112