You Broadband

You Broadband Outage Report in Sūrat, State of Gujarāt

No problems detected

If you are having issues, please submit a report below.

YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

You Broadband Outage Chart in Sūrat, State of Gujarāt 11/20/2025 16:55

At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by You Broadband users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (6%)

    E-mail (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • vnayptl Vinay Patel (@vnayptl) reported from Sūrat, State of Gujarāt

    @youbroadband My Broadband is down from last 3 days i have registered complaint against it 2 days ago on app and called customer care too yesterday but still no technician has arrived.

  • Sandeepshinde27 Sandeep Shinde (@Sandeepshinde27) reported from Sūrat, State of Gujarāt

    @youbroadband @ViCustomerCare Recived your Thank You, but it's useless for me, without your action on my complain... It's 5th day after logging complain in your system and still my complain is just transferring from one to another.. Head's off to your Service Department 🙏

  • VineitNSingh Vineet Narayan Singh (@VineitNSingh) reported from Sūrat, State of Gujarāt

    @youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.

  • SwetangGajera1 swetang gajera (@SwetangGajera1) reported from Sūrat, State of Gujarāt

    @youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.

  • palak63 Palak Shah (@palak63) reported from Sūrat, State of Gujarāt

    @youbroadband Stop fooling people and better provide service to the people morons

  • rp9700 ravi patel (@rp9700) reported from Sūrat, State of Gujarāt

    Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and

  • abhi_ar1 ABHILASH (@abhi_ar1) reported from Sūrat, State of Gujarāt

    @youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.

  • Gajendrajain18 GAJENDRA JAIN (@Gajendrajain18) reported from Sūrat, State of Gujarāt

    @youbroadband my mobile number is 9898892271(surat) our net connection is closed since last 7 days no hearing is being done even after repeated complaints you broadband was a name for a good service but now this name is getting less Will close 3 while net is closed

  • chintancjhaveri chintan c jhaveri (@chintancjhaveri) reported from Sūrat, State of Gujarāt

    With ridiculous service of @youbroadband I was about to miss my law exams today! would love to gift you 🔐& a books of companies act & consumer protection laws, but I wonder if you can read & response, as you hardly responded to the complains we do.#internetshutdown #youbroadband

  • KakadiyaY Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, State of Gujarāt

    You broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband

  • Amit191094Amit amit singh (@Amit191094Amit) reported from Sūrat, State of Gujarāt

    @youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund

  • pandav_devang Pandav Devang (@pandav_devang) reported from Sūrat, State of Gujarāt

    Hello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.

  • DhavalP33445788 Dhaval Patel (@DhavalP33445788) reported from Sūrat, State of Gujarāt

    Hello sir no internet from past 5 days no Technition coming to resolved issue hows this service???? @youbroadband #youbroadband #surat #internet Called so many time to customer care but no one comes and solve issue who is responsible. Use id - dhaval103d

  • bhavin_sutare Bhavin Sutare (@bhavin_sutare) reported from Sūrat, State of Gujarāt

    No internet from morning , how can i work and my staff members can work in office, totally bad service @youbroadband

  • vijaylaheri3 Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, State of Gujarāt

    Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP

  • vishakhamundra Vishakha Mundhra (@vishakhamundra) reported from Sūrat, State of Gujarāt

    @youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.

  • paulraja007 Paul Raja (@paulraja007) reported from Sūrat, State of Gujarāt

    @youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany

  • palak63 Palak Shah (@palak63) reported from Sūrat, State of Gujarāt

    @youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.

  • manojcprajapati MANOJKUMAR PRAJAPATI 🇮🇳 (@manojcprajapati) reported from Sūrat, State of Gujarāt

    @ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaybarot2110 jay21 (@Jaybarot2110) reported

    Requesting Elon Musk to takeover YOUBROADBAND and improve its customer service. 🙏

  • Ahujagannen Gannen Rai Ahuja (El) (@Ahujagannen) reported

    @FoxyPlaysR6 @youbroadband Ay youbroadband is kinda ****.. I was gonna go for it around 4 years back (**** reviews tho) but chose a local provider which was helpful and finally shifted to jio/airtel when they got fiber in my area

  • r6_viper Arbaaz (@r6_viper) reported

    @FoxyPlaysR6 @youbroadband aahhh then its the service

  • ANAND83836 Anand Pandit (@ANAND83836) reported

    @youbroadband Hey You Broadband day by day your service is going worst and pathetic,that's why we are paying money to you your company. Fir worst experience.

  • R6Zayn Zayn 🇮🇳 (@R6Zayn) reported

    @FoxyPlaysR6 @youbroadband Had a similar experience with YouBroadband.. the customer service is dogshit..

  • rnbhaskar1 r.n.bhaskar (@rnbhaskar1) reported

    @youbroadband Your email bounces off. your internet service is not working well. your mobile phones are switched off your app too isn't working. Have you astopped functioning and closed shop? or is it just terrible #CustomerService @asiaconverge

  • asiaconverge Asiaconverge (@asiaconverge) reported

    @youbroadband Your Internet connection is not working. Your app isn't working. Your emails are bouncing off. Your phone numbers are switched off. Have you suspended operations? Or is it only terrible #CustomerService

  • apurva248 ApurvaB (@apurva248) reported

    @youbroadband @KetanButte Issue is still not resolved. Even customer support team is not able to handle. We have submited device 2 years ago still no refund is given. We are launhing complaint now.

  • Snehal92076535 Snehal (@Snehal92076535) reported

    @youbroadband My wifi is down for past 3 days and customer care people are just calling me n telling me that everything is looking good from our side. And I don’t know what to do if this is the case. Can you help me with it.

  • jrockhub Rahul Jain (@jrockhub) reported

    @youbroadband Again same issue, now internet connection break every 20-30 minutes or sometime 1 hour. I have complain 4 times in this week but support person give temporary solution. It's affect my business. I want solutions as soon as possible.