You Broadband outages and service status in Sūrat, Gujarat
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Full Outage Map
- You Broadband generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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You Broadband Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat@youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.
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Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, Gujarat@youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice
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Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat@youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!
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Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat@youbroadband hey my internet is not working. From last 2 days. Can you help me?
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Sanjay Gadhethariya (@SM_Gadhethariya) reported from Sūrat, Gujarat@youbroadband raised request since 27.07.2019. Still no response from your team. Kindly help. We are not getting any response on customer care number. Account number is sg135.
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Sandeep Shinde (@Sandeepshinde27) reported from Sūrat, Gujarat@youbroadband @ViCustomerCare Recived your Thank You, but it's useless for me, without your action on my complain... It's 5th day after logging complain in your system and still my complain is just transferring from one to another.. Head's off to your Service Department 🙏
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Virendra (@Virendr40641218) reported from Sūrat, Gujarat@youbroadband totally irresponsible even after complaints to local and email to nodal officials not a single person care in last 22 days as there is no any internet service in our home till today there is no internet
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Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat@DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund
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Palak Shah (@palak63) reported from Sūrat, Gujarat@youbroadband Stop fooling people and better provide service to the people morons
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Nikunj Paradva #surtidevs (@nikss_paradva) reported from Sūrat, GujaratThe worst ever service by @youbroadband powered by @VodafoneIN , 25 days are passed but till now no solution provided for my shifting issues in Surat Branch.
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Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat@youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi
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Bhavin Vashi (@bhavinbvashi) reported from Sūrat, GujaratHello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem
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Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat@youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.
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chintan c jhaveri (@chintancjhaveri) reported from Sūrat, GujaratWith ridiculous service of @youbroadband I was about to miss my law exams today! would love to gift you 🔐& a books of companies act & consumer protection laws, but I wonder if you can read & response, as you hardly responded to the complains we do.#internetshutdown #youbroadband
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Paul Raja (@paulraja007) reported from Sūrat, Gujarat@youbroadband @VodafoneIN The worst service what people can get is Youbroadband. They are just cheating people and looting money. Everyday my internet does not work and i get these stupid message from Youbroadband. Service might have affected due to a N/W issue.#worstservice
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abhi (@abhidgohil) reported from Sūrat, Gujarat@youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband
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Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, Gujarat@youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.
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amit singh (@Amit191094Amit) reported from Sūrat, Gujarat@youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....
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Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat@youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.
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Pandya palash (@Pandyapalash) reported from Sūrat, Gujarat@youbroadband Dear @youbroadband within one day service interrupted 12 times what a bkwas service Why I'm pay full service price because you can't provide service
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Your update is incorrect — service is still not working at my location. Send a technician by tomorrow, or I will proceed with a Consumer Court complaint. Kindly take this seriously.
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Wealtheefy ⌯⌲ (@TheChartereds) reported@youbroadband I don’t live near Jantar Mantar. My internet has been down for over 24 hours despite raising a formal complaint through your app. The issue seems a broken cable, and there has been no resolution. Please get this fixed as soon as possible.
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Bhavesh Soni (@mr_bi2) reported@youbroadband @youbroadband My internet has been completely down since 6 June 2026. I've raised multiple complaints, and each time it works for 5 minutes before failing again. Technicians have visited multiple times but no permanent fix. Please resolve this today 2026061804648
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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Jignesh Sanotra (@Jigssy_Sanotra) reported@ViCustomerCare Hi @ViCustomerCare and Mayur, you have advised to reach out to support team. So, let me clear you that - there’s no response received from your support team @youbroadband till this tweet. Hence, it has been escalated here. #patheticcustomerservice
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🧋 (@lewishammmmm) reported@scouttanmay @youbroadband What even is the point of your existence @reliancejio if you can't resolve this issue 🥀
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Sai Charan Arikala (@SaiArikala) reported@ViCustomerCare @youbroadband you guys are the worst ISP. Its been two days since the internet has been gone. No intimation,no resolution till now and your customer care is trash. The representative don’t t even lift the call. You guys are good at fake promising and fooling.
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…
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anugir (@anugir94) reported@youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?
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bahudurapu batasari (@_mitochondri0) reportedThere’s no option to contact a customer support agent. Earlier, there used to be a Chatbot which is taken down now. Looks like the team does not want a great experience for the customer. Acting like a government office. Absolutely pathetic. @youbroadband