You Broadband outages and service status in Sūrat, Gujarat
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Full Outage Map
- You Broadband generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 12, 9:52 AM GMT+5:30.
- Internet (50%)
- Wi-fi (50%)
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent You Broadband outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Wi-fi | 4 days ago |
|
Sūrat
|
Internet | 27 days ago |
|
Sūrat
|
Total Blackout | 1 month ago |
|
Sūrat
|
Wi-fi | 1 month ago |
|
Sūrat
|
Internet | 6 months ago |
|
Sūrat
|
Internet | 6 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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You Broadband Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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CS Manthan desai (@manthan98) reported from Sūrat, Gujarat@youbroadband You Broadbarnd doesn't care. I have given application to transfer my internet connection on new address since last many days. None of your representative or customer care are responding.
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Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat@youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.
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Palak Shah (@palak63) reported from Sūrat, Gujarat@youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.
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Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat@youbroadband @VodafoneIN today for 3 hours its running after that once again drop it. I dont know when its done permanent solution.
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Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat@youbroadband hey my internet is not working. From last 2 days. Can you help me?
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alpesh_vala29 (@AVala29) reported from Sūrat, Gujarat@youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*
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Prashant (@Prashantv1983) reported from Sūrat, Gujarat@Rajesh19031987 @youbroadband Very bad speed ,leave from @youbroadband
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Vineet Narayan Singh (@VineitNSingh) reported from Sūrat, Gujarat@youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.
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MANOJKUMAR PRAJAPATI 🇮🇳 (@manojcprajapati) reported from Sūrat, Gujarat@ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1
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Vishakha Mundhra (@vishakhamundra) reported from Sūrat, Gujarat@youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.
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Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, Gujarat@youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice
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Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat@youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!
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abhi (@abhidgohil) reported from Sūrat, Gujarat@youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband
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yogesh toshniwal (@YToshniwal) reported from Sūrat, Gujarat@youbroadband I deposited the cheque on Monday. And it's 5 days I haven't got even installation of wifi at my house. I guess the poor service habits are continuing.
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GAJENDRA JAIN (@Gajendrajain18) reported from Sūrat, Gujarat@youbroadband my mobile number is 9898892271(surat) our net connection is closed since last 7 days no hearing is being done even after repeated complaints you broadband was a name for a good service but now this name is getting less Will close 3 while net is closed
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Monish Painter (@monishpainter) reported from Sūrat, Gujarat@youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.
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Palak Shah (@palak63) reported from Sūrat, Gujarat@youbroadband Stop fooling people and better provide service to the people morons
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ravi patel (@rp9700) reported from Sūrat, GujaratNetwork engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and
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Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat@youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.
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Pandav Devang (@pandav_devang) reported from Sūrat, GujaratHello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Nehal Gandhi (@nehalgandhi2001) reported@ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband
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Suman (@Msuman916) reported@youbroadband @youbroadband I have contacted customer care multiple times and received only false assurances, which is unacceptable. If this issue is not resolved within 48 hours, I will escalate this matter to the Consumer Grievance Portal TRAI for further action. Kindly treat this as urgent.
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Ghanshyam savaliya (@iamgsavaliya) reported@youbroadband I also want a full refund of the plan which i bought, because since I bought this Internet, not getting satisfactory service Too much fluctuations in internet speed Please close this account and give me a refund
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Anchal (@Anchu9211) reported@youbroadband Very poor service—the connection hasn’t been working for the past three days, and neither are calls being attended nor is the issue being resolved.
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Wanderer (@SanjayKalse3) reported@youbroadband you have a third class and disappointing service , shame on you as your app is not on iOS nor your phone lines works. Struggling for last 2 days as no internet . Is this company alive or dead? No one bothers for the customers. Get up and help the customers
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Abhay Saraf (@naammeinkyaha) reported@youbroadband WhatsApp chatbot no longer works. There is no IVRS option to talk to support. Is social media shaming the only way to escalate issues now? 3rd day of no internet. Service request not even assigned to an engineer.
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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Vinay (@_Vinay_More1) reported@ViCustomerCare @youbroadband Made payment on 11 May. Salesman promised 1–2 day installation, mail said 7 days. Waited 2 weeks, called support 20+ times, technician 50+ times still no connection Filled refund form on 26 May, was told refund in 15 days as installation not done.
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Nehal Gandhi (@nehalgandhi2001) reported@ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband