1. Home
  2. Companies
  3. You Broadband
  4. Sūrat
You Broadband

You Broadband outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

Full Outage Map
  • You Broadband generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.

YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 24: Problems at You Broadband

You Broadband is having issues since 01:10 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • bhatiar06
    Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat

    @youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.

  • Gajendrajain18
    GAJENDRA JAIN (@Gajendrajain18) reported from Sūrat, Gujarat

    @youbroadband my mobile number is 9898892271(surat) our net connection is closed since last 7 days no hearing is being done even after repeated complaints you broadband was a name for a good service but now this name is getting less Will close 3 while net is closed

  • VineitNSingh
    Vineet Narayan Singh (@VineitNSingh) reported from Sūrat, Gujarat

    @youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.

  • VaghelaPathik
    Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat

    @youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi

  • vishakhamundra
    Vishakha Mundhra (@vishakhamundra) reported from Sūrat, Gujarat

    @youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.

  • aqansari90
    Abdul Quddus Ansari (@aqansari90) reported from Sūrat, Gujarat

    @youbroadband @VeekayF Is it your service? If you are unable to provide proper service, wind up your business.

  • bhatiar06
    Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat

    @youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!

  • KakadiyaY
    Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, Gujarat

    You broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband

  • paulraja007
    Paul Raja (@paulraja007) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN The worst service what people can get is Youbroadband. They are just cheating people and looting money. Everyday my internet does not work and i get these stupid message from Youbroadband. Service might have affected due to a N/W issue.#worstservice

  • chintancjhaveri
    chintan c jhaveri (@chintancjhaveri) reported from Sūrat, Gujarat

    With ridiculous service of @youbroadband I was about to miss my law exams today! would love to gift you 🔐& a books of companies act & consumer protection laws, but I wonder if you can read & response, as you hardly responded to the complains we do.#internetshutdown #youbroadband

  • udayeb
    Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, Gujarat

    @youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.

  • DhavalP33445788
    Dhaval Patel (@DhavalP33445788) reported from Sūrat, Gujarat

    Hello sir no internet from past 5 days no Technition coming to resolved issue hows this service???? @youbroadband #youbroadband #surat #internet Called so many time to customer care but no one comes and solve issue who is responsible. Use id - dhaval103d

  • kalpesh7993
    chowkidar kalpesh patil (@kalpesh7993) reported from Sūrat, Gujarat

    @youbroadband u think ur speed and services so smart and fast, last 24 hr se #internet #connectivity bandh he service man ko call karo to no answer, no reply, agar Nahi Hota to na bolo market me bahut #ISP he ,

  • paulraja007
    Paul Raja (@paulraja007) reported from Sūrat, Gujarat

    @youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany

  • sharad_paghadal
    Sharad Paghadal (@sharad_paghadal) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC

  • rp9700
    ravi patel (@rp9700) reported from Sūrat, Gujarat

    Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and

  • ShethShukan
    Shukan Sheth (@ShethShukan) reported from Sūrat, Gujarat

    I am a user of @youbroadband , my modem's online light does work and internet not available. And when I am going to complaint against problem call doesn't going. reply soon

  • SM_Gadhethariya
    Sanjay Gadhethariya (@SM_Gadhethariya) reported from Sūrat, Gujarat

    @youbroadband raised request since 27.07.2019. Still no response from your team. Kindly help. We are not getting any response on customer care number. Account number is sg135.

  • abhi_ar1
    ABHILASH (@abhi_ar1) reported from Sūrat, Gujarat

    @youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.

  • paulraja007
    Paul Raja (@paulraja007) reported from Sūrat, Gujarat

    @youbroadband Getting worst day by day. I am paying for 50mbps speed and not even getting 1mbps. Youbroadband is cheating customers. Just looting people's money. useless service. Most of the time internet does not work.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • KaustubhRadkar
    Kaustubh Radkar (@KaustubhRadkar) reported

    @youbroadband why dont your "engineers," ever follow up on a request? Why does someone have to call them even after a complaint is registered?

  • rtbagga
    Rakshit Bagga (@rtbagga) reported

    @youbroadband Fake service

  • krunal80885330
    Dhaval (@krunal80885330) reported

    @youbroadband i have contacted customer care today also and they are telling that i will get refund after 45 days...and talking rudely..totally unsatisfied with this poor company..just refund my money..

  • gameovertheog
    wulverine🆘 (@gameovertheog) reported

    @youbroadband down again? No customer care number is active. Nice scam Resolve FAST

  • viral_gangani
    viralgangani (@viral_gangani) reported

    WORST AND PATHETIC SERVICE PROVIDER I HAVE INTERNET ISSUE FOR THE LAST 7 DAYS NONE OF YOUR ENGINEER CAME HERE TILL NOW AND WE HAD RECEIVED MESSAGE THAT YOUR UMISSUE HAD RESOLVED ,WHO RESOLVED AND HOW ,CAN YOU TELL ME ?my account no. Is 1540627 @youbroadband

  • rrgathani
    R Gathani (@rrgathani) reported

    @youbroadband You Broadband service is not reliable. For the last 10+ days, the internet service down in the Gondal area, Rajkot. Not receiving any response or support YOU team. This lack of support and communication is unacceptable. Kindly process the refund me ID: 2103745

  • rrgathani
    R Gathani (@rrgathani) reported

    @youbroadband Even after sending cancellation emails, we are still receiving renewal messages from You Broadband. Relationship No. 1742494 Project ‘Life’, Rajkot Poor service, over 50 days of service loss with no proper support. Request immediate refund/adjustment for downtime.

  • CrownCrasher
    Crown Crasher (@CrownCrasher) reported

    @youbroadband Solve @scouttanmay problems first

  • Saifi_yaarrr
    Saifi Ansari (@Saifi_yaarrr) reported

    @youbroadband you guys are here just to scam people. I've been facing internet issues since last 10 days but still not one engineer has cared to visit and address the issue. @Vadcitypolice I am tired to coordinating with them because they don't care to resolve customer complaints

  • Om09091
    Om Patel (@Om09091) reported

    @youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????