You Broadband outages and service status in Sūrat, Gujarat
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- You Broadband generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Wi-fi.
- Total Blackout (50%)
- Wi-fi (50%)
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent You Broadband outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Total Blackout | 9 days ago |
|
Sūrat
|
Wi-fi | 10 days ago |
|
Sūrat
|
Internet | 5 months ago |
|
Sūrat
|
Internet | 5 months ago |
|
Sūrat
|
Internet | 2 years ago |
|
Sūrat
|
Internet | 3 years ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
-
Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat@narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?
-
Sharad Paghadal (@sharad_paghadal) reported from Sūrat, Gujarat@VodafoneIN @youbroadband I’m getting 1 mbps surfing speed with my 75MBPS plan. Your complaint number is not reachable and my complaint is not assigning to any engineer. Please help with this, as in current lockdown situation - internet is must.
-
yogesh toshniwal (@YToshniwal) reported from Sūrat, Gujarat@youbroadband I deposited the cheque on Monday. And it's 5 days I haven't got even installation of wifi at my house. I guess the poor service habits are continuing.
-
Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat@DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund
-
Pandav Devang (@pandav_devang) reported from Sūrat, GujaratHello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.
-
Shukan Sheth (@ShethShukan) reported from Sūrat, GujaratI am a user of @youbroadband , my modem's online light does work and internet not available. And when I am going to complaint against problem call doesn't going. reply soon
-
Palak Shah (@palak63) reported from Sūrat, Gujarat@youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.
-
Abdul Quddus Ansari (@aqansari90) reported from Sūrat, Gujarat@youbroadband @VeekayF Is it your service? If you are unable to provide proper service, wind up your business.
-
alpesh_vala29 (@AVala29) reported from Sūrat, Gujarat@youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*
-
Jaydeep Jalondhara (@JaydeepJalondh2) reported from Sūrat, Gujarat@youbroadband Wrong location in surat adajan Service is very bad service in surat Customer service officer do not solve queries
-
Bhavin Vashi (@bhavinbvashi) reported from Sūrat, GujaratHello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem
-
Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, Gujarat@youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice
-
Palak Shah (@palak63) reported from Sūrat, Gujarat@youbroadband Stop fooling people and better provide service to the people morons
-
Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat@youbroadband @VodafoneIN i complaint 3 days ago and now today also lost connection. Not go 6 days continue running without shutdown. Very poor service.
-
ABHILASH (@abhi_ar1) reported from Sūrat, Gujarat@youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.
-
swetang gajera (@SwetangGajera1) reported from Sūrat, Gujarat@youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.
-
chowkidar kalpesh patil (@kalpesh7993) reported from Sūrat, Gujarat@youbroadband u think ur speed and services so smart and fast, last 24 hr se #internet #connectivity bandh he service man ko call karo to no answer, no reply, agar Nahi Hota to na bolo market me bahut #ISP he ,
-
Vinay Patel (@vnayptl) reported from Sūrat, Gujarat@youbroadband My Broadband is down from last 3 days i have registered complaint against it 2 days ago on app and called customer care too yesterday but still no technician has arrived.
-
Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat@youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!
-
Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat@youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
-
tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
-
Karishma Nimavat (@web_mom_machine) reported@youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…
-
M G (@immitsg) reported@godbole_shilpa @youbroadband Try their app . . I used to use that to log a complaint
-
Pankaj Patel (@pankajfaldu) reported5 days. Entire society. No internet. No resolution. This is the service from YOU Broadband India despite multiple complaints. Till no resolution, no technician visit, and no proper update. Requesting urgent action. @youbroadband @TRAI @DoT_India #YOUbroadband #InternetDown
-
ଅଶୋକ | अशोक | Ashok (@ashokshasmal) reported@ViCustomerCare Inhave alrady done everything which I can do with the youbroadband folks. I have reached youbas myblast hope, if you too. Ant help then I have to stop using this poor and pathetic service.
-
Lohit (@Lohit_95) reported@youbroadband worst internet provider. Internet down daily for atleast 6 hrs daily in evening affecting our work. Raised multiple issues but ticket gets closed. Fix the issue for godsake.
-
Harsh (@Harshsavani87) reported@youbroadband my connection is not working properly since 6 month we have made many complaints but no one comes just they send sms complaint resolved. Acc no 798656.
-
Rushi Vachhani (@RushiBVachhani) reportedWhy they don’t declare 5 days/month paid leave for downtime. I almost face downtime every month. Also, I pay for 100 Mbps, but I get 18 Mbps when I actually need to work. Selling a service you can't deliver isn’t just bad business-it’s a total scam. But @youbroadband don’t care
-
Jaydeep Kotecha ☀️ (@JayKotecha333) reportedYou people have such pathetic management. You broadband internet is down since the last 5 days and still there is no one who has come to fix it in Rajkot Gujarat after repeated calls to customer service.@ViCustomerCare @youbroadband. MOST pathetic company in India..@AdityaBirlaGrp
-
Sagar Joshi (@SagarJoshi07) reported@youbroadband @CaGhanshamJoshi @youbroadband Don't force me to go to National Consumer Forum. I have my CA-Final exams next month. My live revision sessions are disturbed due to internet outage. What about this loss?? How will you undo this?? Why should I suffer for negligence/mistake from your end???