
You Broadband Outage Report in Sūrat, State of Gujarāt
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (68%)
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E-mail (21%)
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Total Blackout (11%)
Community Discussion
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You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Palak Shah (@palak63) reported from Sūrat, State of Gujarāt
@youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.
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abhi (@abhidgohil) reported from Sūrat, State of Gujarāt
@youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband
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Vineet Narayan Singh (@VineitNSingh) reported from Sūrat, State of Gujarāt
@youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.
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Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, State of Gujarāt
Very Bad Experince @youbroadband Everytime 5 Days continues Onward In Good Speed After Speed is Low , Internet Off . Not satisfied with you service I am Hungry To Given Complain in more and more time but You not care Your Valuable Customer 1/3
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Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, State of Gujarāt
You broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband
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amit singh (@Amit191094Amit) reported from Sūrat, State of Gujarāt
@youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....
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CS Manthan desai (@manthan98) reported from Sūrat, State of Gujarāt
@youbroadband You Broadbarnd doesn't care. I have given application to transfer my internet connection on new address since last many days. None of your representative or customer care are responding.
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ravi patel (@rp9700) reported from Sūrat, State of Gujarāt
Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and
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Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, State of Gujarāt
Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP
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MANOJKUMAR PRAJAPATI 🇮🇳 (@manojcprajapati) reported from Sūrat, State of Gujarāt
@ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1
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Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, State of Gujarāt
@youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.
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Palak Shah (@palak63) reported from Sūrat, State of Gujarāt
@youbroadband Stop fooling people and better provide service to the people morons
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Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt
@youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.
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Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt
@youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!
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Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt
@youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!
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Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, State of Gujarāt
@youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice
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Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt
@youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.
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Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt
@DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund
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Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, State of Gujarāt
If you Not provide solution So I closed my conncetion And refundmy partial Amount BecauseIn last 2 week Every Day in Night 9 PM to 1 PM Wifi is off Then In morning internet is On ????????? 3/3 @youbroadband
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Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt
@youbroadband hey my internet is not working. From last 2 days. Can you help me?
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Koonjan (@vasavdakunjan) reported
Don't make mistake opting services from @youbroadband Worst service and only cheating. @VodafoneIN you are getting degraded every day. Better go with @airtelindia broadband plans.Superb speed. No connection issues.What they promise, they deliver. On other side, YOU opposite
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Milin Shah (@MShah182) reported
Ashamed of @youbroadband for not treating its customers, they call you thousand times to remind you to recharge your account or to offer new schemes but when you need their support they pretend as they dont know you. #CustomerExperience #badexperience #youbroadband
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Mayur Jain (@Mayur392) reported
CRF: 568258 refund not processed yet! The representative didn't disclose all the details for new connection hence opted to cancel service. Please call me n provide further updates on refund @youbroadband
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Srinivas Akula (@i_SrinivasAkula) reported from Hyderabad, Telangana
@youbroadband How quickly can u resolve the issue ?? It's been 2 days since u said it will be resolved quickly ??
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Mangesh Lokhande (@mangesh_Nsk) reported
@youbroadband Your people blaming my router, laptop and so on... Yesterday your team came with their laptop and fall on their faces as on their laptop also same issue found.Still one of Poona tech support guy says there is no problem. What to say, Now center head Mr. Khalid also not responding
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Abhijit kushwaha (@abhijit_kushwah) reported
@youbroadband ntwrk is down since aftrn. Its happening every week. Plz pack up and leave if you cant provide regular service in this digital era. Internet is essential especially in this current time.
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Srinivas Akula (@i_SrinivasAkula) reported
@youbroadband Which Monday did u mean YOU Crew???issue not resolved yet. I thought the Monday u mentioned was today. Wasn't it ????
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merchant afzal (@merchantafzal) reported
@youbroadband is there any permanent fix for internet getting down every evening and again starts in morning after 8 am??
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abhijit wagh (@abhijit10may) reported
@youbroadband @youbroadband1 @TRAI I don't want servises of youbroad band any more , customer care informed me that balance days money won't be refunded ..kindly confirm
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Popaliya Varun (@VarunPopaliya) reported
@youbroadband @scouttanmay I'm getting this type of replies since a year.. in SURAT after every 2-3 day your connection/services gets affected by some bullshit reasons and thn we have to wait untill you fix it. It looks like u r doing favour to us. N y you'd care after all we already paid for yearly plan😒