You Broadband Outage Report in Sūrat, State of Gujarāt
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (64%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (6%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Paul Raja
(@paulraja007) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN The worst service what people can get is Youbroadband. They are just cheating people and looting money. Everyday my internet does not work and i get these stupid message from Youbroadband. Service might have affected due to a N/W issue.#worstservice
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi
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Paul Raja
(@paulraja007) reported
from
Sūrat, State of Gujarāt
@youbroadband Getting worst day by day. I am paying for 50mbps speed and not even getting 1mbps. Youbroadband is cheating customers. Just looting people's money. useless service. Most of the time internet does not work.
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alpesh_vala29
(@AVala29) reported
from
Sūrat, State of Gujarāt
@youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*
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Prashant
(@Prashantv1983) reported
from
Sūrat, State of Gujarāt
@Rajesh19031987 @youbroadband Very bad speed ,leave from @youbroadband
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Dhanesh
(@dhaneshvithani) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.
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Virendra
(@Virendr40641218) reported
from
Sūrat, State of Gujarāt
@youbroadband totally irresponsible even after complaints to local and email to nodal officials not a single person care in last 22 days as there is no any internet service in our home till today there is no internet
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Pandya palash
(@Pandyapalash) reported
from
Sūrat, State of Gujarāt
@youbroadband Dear @youbroadband within one day service interrupted 12 times what a bkwas service Why I'm pay full service price because you can't provide service
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.
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Dhanesh
(@dhaneshvithani) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN today for 3 hours its running after that once again drop it. I dont know when its done permanent solution.
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Dhanesh
(@dhaneshvithani) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN i complaint 3 days ago and now today also lost connection. Not go 6 days continue running without shutdown. Very poor service.
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Bhavin Vashi
(@bhavinbvashi) reported
from
Sūrat, State of Gujarāt
Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband hey my internet is not working. From last 2 days. Can you help me?
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Sharad Paghadal
(@sharad_paghadal) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC
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Uday Botale (उदय एकनाथ बोटले)
(@udayeb) reported
from
Sūrat, State of Gujarāt
@youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.
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Vijay Mandanka
(@Old_Wine1312) reported
from
Sūrat, State of Gujarāt
@youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.
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Sharad Paghadal
(@sharad_paghadal) reported
from
Sūrat, State of Gujarāt
@VodafoneIN @youbroadband I’m getting 1 mbps surfing speed with my 75MBPS plan. Your complaint number is not reachable and my complaint is not assigning to any engineer. Please help with this, as in current lockdown situation - internet is must.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Krishna Soni
(@Krishna_Soni_) reported
worst customer service by @ViCustomerCare @youbroadband I have CA exams. I want to study for the same. But wifi is not working.cheater company. No resolution. I've been begging since morning.#customerservice #ConsumerRights @ConsumerRights
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Abdul Quddus Ansari
(@aqansari90) reported
from
Sūrat, State of Gujarāt
@youbroadband @VeekayF Is it your service? If you are unable to provide proper service, wind up your business.
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aditya kolasani
(@ashulaw11) reported
from
Vijayawada, State of Andhra Pradesh
@ViCustomerCare @VodafoneGroup @youbroadband I'm curious why you are operating the broadband arm and cellular arm separately instead of offering a triple play service like others would be easier on billing and customer care and one app for all services
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yashwanth
(@yashwan95937956) reported
Hi @youbroadband From today early morning we are facing network issues with @youbroadband. We have raised a compliant with customer care a couple of times but no one has responded till now. I don't expect this kind of ignorance from you.
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Dhaval Galchar
(@dhaval_galchar) reported
@youbroadband has worst service in Surat. I am facing slow speed issue since 1 month but no response from You broadband Surat team. Some of the employee only sends renewal messeges but not take any responsibilities.
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manish patil
(@AManishPatil) reported
and when I tell the customer executive to take any required steps or needed action for this because it is happening every time but no one listens from your end. FYI: Our whole society facing this major issue @youbroadband (2/7)
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Prachi Panchbudhe
(@PrachiPanchbudh) reported
@youbroadband I’ve been trying to get in touch with the customer care. My recharge isn’t getting reflected in the account, my internet isn’t working even after paying the amount and even after sharing the transaction details. What do I do in a mid work day now?
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Siddharth R Mayur
(@h2eSid) reported
@youbroadband why is it so difficult to get customer service & to get network working? Frustrating experience dealing with your customer service, who does not care & your network never works.
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Dhyan
(@dhyan12596682) reported
I paid one year service to youbroadband and i also pay for 2gb/day of airtel . It's that level ******🤬 No service ,no internet if comes very very slow Also customer care is just joke 😔
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vijayrajput016@yahoo.com
(@vijayrajput016) reported
@youbroadband, connection trasfer request submitted before 10 days at Vadodara office , no one is responding & reply our call , kindly take it seriously ,,,,, any how we want to start internet today,,, waiting for your positive reply ( customer ID: 1923643)