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You Broadband

You Broadband Outage Report in Sūrat, Gujarat

Why is my You Broadband service not working?

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Full Outage Map

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by You Broadband users through our website.

  • 78% Internet (78%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)

Live Outage Map Near Sūrat, Gujarat

The most recent You Broadband outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Wi-fi 24 hours ago
Sūrat Internet 5 months ago
Sūrat Internet 5 months ago
Sūrat Internet 2 years ago
Sūrat Internet 3 years ago
Sūrat Internet 3 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • bhatiar06
    Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat

    @youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!

  • VaghelaPathik
    Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat

    @youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.

  • vijaylaheri3
    Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, Gujarat

    Very Bad Experince @youbroadband Everytime 5 Days continues Onward In Good Speed After Speed is Low , Internet Off . Not satisfied with you service I am Hungry To Given Complain in more and more time but You not care Your Valuable Customer 1/3

  • vijaylaheri3
    Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, Gujarat

    If you Not provide solution So I closed my conncetion And refundmy partial Amount BecauseIn last 2 week Every Day in Night 9 PM to 1 PM Wifi is off Then In morning internet is On ????????? 3/3 @youbroadband

  • abhidgohil
    abhi (@abhidgohil) reported from Sūrat, Gujarat

    @youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband

  • bhatiar06
    Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat

    @youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.

  • vijaylaheri3
    Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, Gujarat

    Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP

  • manthan98
    CS Manthan desai (@manthan98) reported from Sūrat, Gujarat

    @youbroadband You Broadbarnd doesn't care. I have given application to transfer my internet connection on new address since last many days. None of your representative or customer care are responding.

  • VaghelaPathik
    Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat

    @narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?

  • VaghelaPathik
    Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat

    @youbroadband hey my internet is not working. From last 2 days. Can you help me?

  • bhatiar06
    Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat

    @youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.

  • VaghelaPathik
    Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat

    @youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi

  • Amit191094Amit
    amit singh (@Amit191094Amit) reported from Sūrat, Gujarat

    @youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....

  • udayeb
    Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, Gujarat

    @youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.

  • KakadiyaY
    Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, Gujarat

    @youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice

  • bhavinbvashi
    Bhavin Vashi (@bhavinbvashi) reported from Sūrat, Gujarat

    Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem

  • bhatiar06
    Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat

    @youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!

  • palak63
    Palak Shah (@palak63) reported from Sūrat, Gujarat

    @youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.

  • KakadiyaY
    Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, Gujarat

    You broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband

  • palak63
    Palak Shah (@palak63) reported from Sūrat, Gujarat

    @youbroadband Stop fooling people and better provide service to the people morons

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Ravinde01613639
    LifeDiaries@Ravi (@Ravinde01613639) reported

    @youbroadband 3rd rate Services. Every 2nd day their services are down due to one reason or the other.

  • brijeshkotak9
    FoodWokAte (@brijeshkotak9) reported

    @youbroadband my internet is not working since morning and i can't communicate on any of your numbers, worst broadband service.

  • rigved_shukla
    Rigved Shukla (@rigved_shukla) reported

    @youbroadband the first service I have ever seen, where one has to chase after the company to avail their services. Trust me guys never go for this ISP! Worst one in the market! It's a shame you are associated with @vodafoneIN_Fdtn. Completely pathetic!

  • Ravinde01613639
    LifeDiaries@Ravi (@Ravinde01613639) reported

    @youbroadband #YouBroadband pathetic Internet service. Every 2nd day their services are down due to one reason or the other.

  • AshRathi
    Ashish Rathi (@AshRathi) reported

    @youbroadband total internet failure..more than 48 hrs and now resolution of a logged service request. Very poor service.

  • iNikunjSoni
    Nikunj (@iNikunjSoni) reported

    Poor service @youbroadband @ViCustomerCare

  • nikhilfr98
    srirangapurinikhil (@nikhilfr98) reported

    @youbroadband los problem in vanasthalipuram area,please resolve it asap

  • n_we_r_1
    Perplexed_Soul (@n_we_r_1) reported

    @youbroadband Hello, I am highly disappointed with your customer service team as I been requesting them to help me since ages and they are not responding.. Just waiting for the plan to end.

  • baldbong
    Supantha Bhattacharyya (@baldbong) reported

    @youbroadband no network in my area for the last 3 days! repeated complaints to no avail. kindly help!

  • TD1913
    TD19 (@TD1913) reported

    @youbroadband I have been calling for the past 3 days about connection not working due to a cable damage, no one is coming to resolve the issue, your service is absolutely horrible request Id - 2022092409189