You Broadband Outage Report in Sūrat, State of Gujarāt
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (63%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (6%)
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TV (3%)
Live Outage Map Near Sūrat, State of Gujarāt
The most recent You Broadband outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
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 Sūrat |
Internet | |
| Sūrat |
Internet | |
| Sūrat |
Internet | |
| Sūrat |
Internet | |
| Sūrat |
Internet | |
| Sūrat |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Pandav Devang
(@pandav_devang) reported
from
Sūrat, State of Gujarāt
Hello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!
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Vineet Narayan Singh
(@VineitNSingh) reported
from
Sūrat, State of Gujarāt
@youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.
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Dhaval Patel
(@DhavalP33445788) reported
from
Sūrat, State of Gujarāt
Hello sir no internet from past 5 days no Technition coming to resolved issue hows this service???? @youbroadband #youbroadband #surat #internet Called so many time to customer care but no one comes and solve issue who is responsible. Use id - dhaval103d
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Kakadiya Yash ( yesjeck )
(@KakadiyaY) reported
from
Sūrat, State of Gujarāt
You broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband
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swetang gajera
(@SwetangGajera1) reported
from
Sūrat, State of Gujarāt
@youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.
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Palak Shah
(@palak63) reported
from
Sūrat, State of Gujarāt
@youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.
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amit singh
(@Amit191094Amit) reported
from
Sūrat, State of Gujarāt
@youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....
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Paul Raja
(@paulraja007) reported
from
Sūrat, State of Gujarāt
@youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany
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ABHILASH
(@abhi_ar1) reported
from
Sūrat, State of Gujarāt
@youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.
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Vishakha Mundhra
(@vishakhamundra) reported
from
Sūrat, State of Gujarāt
@youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!
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ravi patel
(@rp9700) reported
from
Sūrat, State of Gujarāt
Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP
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MANOJKUMAR PRAJAPATI 🇮🇳
(@manojcprajapati) reported
from
Sūrat, State of Gujarāt
@ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1
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Kakadiya Yash ( yesjeck )
(@KakadiyaY) reported
from
Sūrat, State of Gujarāt
@youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice
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Palak Shah
(@palak63) reported
from
Sūrat, State of Gujarāt
@youbroadband Stop fooling people and better provide service to the people morons
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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ketavmodi
(@ketavmodi) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband I wonder still after 2 consistent days problem exists with the same strength.and there is no even courtesy call from you broadband AcNo 1594152 Login ID ketavmodi
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Mayur Parmar
(@th3cyb3rc0p) reported
from
Arun Arekar -residence, State of Gujarāt
@chiragg62 @youbroadband Agree. You broadband customer service is worst.
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ketavmodi
(@ketavmodi) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband since last two days iam getting very very slow speed. My plan is 60 Mbps and at home getting 300kbps speed AcNo 1594152 Login ID ketavmodi
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Shekhar Suman
(@suman_s09) reported
from
Hadapsar, State of Mahārāshtra
@youbroadband 3 month back booked online router from Youbroadband portal and still awaiting for installation. Many times reached ur customer care and local office and no resolution - A/C - No- 727524
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AKS
(@ArunSha17504737) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband my account no. 2005537. Nobody is attending the problem from last 5 days. Your service team always "cleared" my Service request. This kind of wackiest Service you're providing. I am ashamed. 7798887741.
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Puneet Puniani
(@PuneetPuniani) reported
from
Hadapsar, State of Mahārāshtra
@sakaltimes #youbraodband can sakal times publish a news regarding a cheting borade and service provider #youbroadband not giving ex tension on validity voz of loackdown #pune #youbroadband #abpmajha #PuneFightsCorona #NewsAlert
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Peeyoosh
(@Peeyoosh13) reported
from
Panvel, State of Mahārāshtra
@youbroadband it has been 6 days but nothng done. Speaking to customer care for last 4 days but no one turned up yet
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Deep Ochani
(@DeepOchani) reported
from
Lal Darwaja, State of Gujarāt
@youbroadband @VodafoneIN This is the worst customer care response I have experienced today. I have just asked for the service extension request for the days when your internet wasn’t working and when your speed was at 1-2 MBPS against 40 MBPS plan, but you guys aren’t listening.
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The Rebel
(@sapkalshreekant) reported
from
Pune, State of Mahārāshtra
.@youbroadband it's been two months my internet is not working. Three days back technician told modem needs to be replaced. Already two days that I placed a complaint still no response. Your service agent is not picking up the call. Pathetic service.
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Deep Ochani
(@DeepOchani) reported
from
Lal Darwaja, State of Gujarāt
@youbroadband worst customer care experience for the service credit issue. No response and data at the company side. I need a resolution now..