You Broadband

You Broadband Outage Report in Sūrat, State of Gujarāt

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

You Broadband Outage Chart in Sūrat, State of Gujarāt 02/08/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by You Broadband users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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You Broadband Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • KakadiyaY Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, State of Gujarāt

    You broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband

  • chintancjhaveri chintan c jhaveri (@chintancjhaveri) reported from Sūrat, State of Gujarāt

    With ridiculous service of @youbroadband I was about to miss my law exams today! would love to gift you 🔐& a books of companies act & consumer protection laws, but I wonder if you can read & response, as you hardly responded to the complains we do.#internetshutdown #youbroadband

  • pandav_devang Pandav Devang (@pandav_devang) reported from Sūrat, State of Gujarāt

    Hello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.

  • SwetangGajera1 swetang gajera (@SwetangGajera1) reported from Sūrat, State of Gujarāt

    @youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.

  • DhavalP33445788 Dhaval Patel (@DhavalP33445788) reported from Sūrat, State of Gujarāt

    Hello sir no internet from past 5 days no Technition coming to resolved issue hows this service???? @youbroadband #youbroadband #surat #internet Called so many time to customer care but no one comes and solve issue who is responsible. Use id - dhaval103d

  • abhi_ar1 ABHILASH (@abhi_ar1) reported from Sūrat, State of Gujarāt

    @youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.

  • bhavin_sutare Bhavin Sutare (@bhavin_sutare) reported from Sūrat, State of Gujarāt

    No internet from morning , how can i work and my staff members can work in office, totally bad service @youbroadband

  • Amit191094Amit amit singh (@Amit191094Amit) reported from Sūrat, State of Gujarāt

    @youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....

  • Gajendrajain18 GAJENDRA JAIN (@Gajendrajain18) reported from Sūrat, State of Gujarāt

    @youbroadband my mobile number is 9898892271(surat) our net connection is closed since last 7 days no hearing is being done even after repeated complaints you broadband was a name for a good service but now this name is getting less Will close 3 while net is closed

  • vijaylaheri3 Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, State of Gujarāt

    Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP

  • KakadiyaY Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, State of Gujarāt

    @youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice

  • palak63 Palak Shah (@palak63) reported from Sūrat, State of Gujarāt

    @youbroadband Stop fooling people and better provide service to the people morons

  • palak63 Palak Shah (@palak63) reported from Sūrat, State of Gujarāt

    @youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.

  • vishakhamundra Vishakha Mundhra (@vishakhamundra) reported from Sūrat, State of Gujarāt

    @youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.

  • vnayptl Vinay Patel (@vnayptl) reported from Sūrat, State of Gujarāt

    @youbroadband My Broadband is down from last 3 days i have registered complaint against it 2 days ago on app and called customer care too yesterday but still no technician has arrived.

  • paulraja007 Paul Raja (@paulraja007) reported from Sūrat, State of Gujarāt

    @youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany

  • manojcprajapati MANOJKUMAR PRAJAPATI 🇮🇳 (@manojcprajapati) reported from Sūrat, State of Gujarāt

    @ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1

  • rp9700 ravi patel (@rp9700) reported from Sūrat, State of Gujarāt

    Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and

  • VineitNSingh Vineet Narayan Singh (@VineitNSingh) reported from Sūrat, State of Gujarāt

    @youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • saikatmahato10 saikat mahato (@saikatmahato10) reported

    @youbroadband @imlto It's a very pathetic service.Each week once there is connectivity issue.Each time it's taking 2 days to resolve.

  • mahindermansuk1 M (@mahindermansuk1) reported

    @youbroadband Kindly have someone look into the network outage ! Your Supprt team needs to wake up.

  • manishalakhe manishalakhe (@manishalakhe) reported

    in the last three days @youbroadband has provided twenty minutes of internet. wtf is this ‘maintenance’ that you keep doing?

  • VinodhIyengar Vinod Iyengar 🇮🇳🕉️ (@VinodhIyengar) reported

    @youbroadband sucks. I was promised a connection and took the initial payment and then denied. Now there is no status of my refund. This is miss selling and cheating both put together #Hopelessinternetprovider

  • imlto 🇮🇳 | I am like this only | मैं ऐसाईच हूँ | (@imlto) reported

    Dear @youbroadband Minor on-site problem. Complaint #20210611000234 lodged at 7.30am today. Not even a call yet. Shameful service 👎🏻👎🏻👎🏻👎🏻👎🏻

  • anay316 Anay Pitre (@anay316) reported

    @youbroadband .....The most pathetic customer service and ever seen.. Internet not working for the last 15 days. Multiple complaints raised but no resolution...the engineer has no clue what to do...just giving excuses.. even wrote to ur nodal officer but no response even frm them

  • SridharReddyC16 Sridhar Reddy Chada (@SridharReddyC16) reported

    @youbroadband powered by @VodafoneGroup is the second worst internet service provider in Hyderabad I have ever seen. First is @ACTFibernet.. After giving complaint for 3 days still not resolved.. Disgusting.. I got contact no of Mr. Suresh who never answers the call.

  • vnayptl Vinay Patel (@vnayptl) reported

    @youbroadband A call did came from executive and said it will be rectified by today 2pm but still net is down today its 5th day but its still down

  • d_raval20 Darshan Raval (@d_raval20) reported

    @gnr9712 @youbroadband @youbroadband our tickets are being resolved automatically without even visiting the site. Engineers ask for pictures and videos on whatsapp, ask which light is blinking and which not, and brings solution over a phone. Please see the screenshot - I raised ticket almost everyday.

  • mahindermansuk1 M (@mahindermansuk1) reported

    @youbroadband complaint no 2021061110362 can someone pls fix the issue? everyone is WFH these days and net connectivity is lifeline!