You Broadband

You Broadband Outage Report in Sūrat, State of Gujarāt

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

You Broadband Outage Chart in Sūrat, State of Gujarāt 10/15/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by You Broadband users through our website.

  1. Internet (43%)

    Internet (43%)

  2. E-mail (21%)

    E-mail (21%)

  3. Wi-fi (21%)

    Wi-fi (21%)

  4. Total Blackout (14%)

    Total Blackout (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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You Broadband Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • manthan98 CS Manthan desai (@manthan98) reported from Sūrat, State of Gujarāt

    @youbroadband You Broadbarnd doesn't care. I have given application to transfer my internet connection on new address since last many days. None of your representative or customer care are responding.

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.

  • vijaylaheri3 Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, State of Gujarāt

    Very Bad Experince @youbroadband Everytime 5 Days continues Onward In Good Speed After Speed is Low , Internet Off . Not satisfied with you service I am Hungry To Given Complain in more and more time but You not care Your Valuable Customer 1/3

  • Old_Wine1312 Vijay Mandanka (@Old_Wine1312) reported from Sūrat, State of Gujarāt

    @youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.

  • KakadiyaY Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, State of Gujarāt

    @youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice

  • udayeb Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, State of Gujarāt

    @youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!

  • bhavinbvashi Bhavin Vashi (@bhavinbvashi) reported from Sūrat, State of Gujarāt

    Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem

  • monishpainter Monish Painter (@monishpainter) reported from Sūrat, State of Gujarāt

    @youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @youbroadband hey my internet is not working. From last 2 days. Can you help me?

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi

  • udayeb Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, State of Gujarāt

    @youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.

  • abhidgohil abhi (@abhidgohil) reported from Sūrat, State of Gujarāt

    @youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband

  • vijaylaheri3 Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, State of Gujarāt

    If you Not provide solution So I closed my conncetion And refundmy partial Amount BecauseIn last 2 week Every Day in Night 9 PM to 1 PM Wifi is off Then In morning internet is On ????????? 3/3 @youbroadband

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?

  • AVala29 alpesh_vala29 (@AVala29) reported from Sūrat, State of Gujarāt

    @youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*

  • monishpainter Monish Painter (@monishpainter) reported from Sūrat, State of Gujarāt

    @youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • kannarao10 kannarao (@kannarao10) reported

    @youbroadband It's been 11months still I haven't get my refund back Sales person told there is name problem in cheque and trying for new cheque Doing follow up from 11moths same answer And today saled person left the company also Customer care they don't care CC507296

  • dinakholkar Dinanath Kholkar (@dinakholkar) reported

    @youbroadband there has been no response from your support team; you broadband connection to our building Gemini Riverfront Aundh has been down for 24 hours now. We have logged complaint on your website and call all the folks from you broadband who have been supporting us. Sad!

  • ShivRajYadavD1 Shiv Raj Yadav.D (@ShivRajYadavD1) reported

    @youbroadband no service available since 24 hrs and no response from the technician...2021112914852

  • nikhil77765383 nikhil (@nikhil77765383) reported

    @youbroadband Worst cc on earth. Same repeated statement everyday, Within 24hrs, guy will come, and i dont see issue is fixed properly. Everyday i from 12pm to 6pm, i am not able to connect to internet since 10days. Daily they are saying same thing. My a/c no.1512562. Notsure if this fix ever?

  • RabbaniNashayam Nashayam rabbani (@RabbaniNashayam) reported

    @youbroadband i am so frustrated hence writing the tweet my wifi is down since more 28hr i have raised lots of complain still no solution,support guy doesnt pick the call,worst resolution, worst customer support. what am i suppose to do?

  • pngarje_108 Prashant Nanasaheb Garje (@pngarje_108) reported

    @youbroadband @youbroadband1 this just 2nd day I opted your broadband but worst experience of highly fluctuating n/k. Disconnecting while office meetings.40mbps plan but not even getting 20mbps.If you can help, please stabilize connectivity in Savoli, Ghansoli, Navi Mumbai 400701

  • sunilskhade Sunil Khade (@sunilskhade) reported

    @youbroadband Please dont fix anything...if you were capable of doing it it would have not taken 8-10 days to simply install and reactivate a connection....Refund my full money immediately...I dont belive any fake comitments any more...

  • BipinKu39854466 Bipin Kumar (@BipinKu39854466) reported

    @youbroadband @youbroadband1 We have taken your srv in mnth of Nov 21 and since then its srv qlty is horrible despite of many complaints the issue still persist and i dont know why your server down so much that everyday post 12 am it is down, Pathetic costumer ex no no system.

  • ShivRajYadavD1 Shiv Raj Yadav.D (@ShivRajYadavD1) reported

    @youbroadband internet hasnt been working from 24 hrs... I need assistance customer request ID number 2021112914852. Visakhapatnam, Andhra Pradesh.

  • RE_Bhupesh RE Bhupesh Nehete (@RE_Bhupesh) reported

    @youbroadband hi I am not able to access my compnay portal. I have to get hotspot via mobile. Pls help.