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You Broadband

You Broadband outages and service status in Sūrat, Gujarat

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Full Outage Map
  • You Broadband generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • 33% Internet (33%)
  • 33% Total Blackout (33%)
  • 33% Wi-fi (33%)

YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent You Broadband outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 9 days ago
Sūrat Total Blackout 20 days ago
Sūrat Wi-fi 22 days ago
Sūrat Internet 5 months ago
Sūrat Internet 5 months ago
Sūrat Internet 2 years ago

Community Discussion

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You Broadband Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • abhi_ar1
    ABHILASH (@abhi_ar1) reported from Sūrat, Gujarat

    @youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.

  • Amit191094Amit
    amit singh (@Amit191094Amit) reported from Sūrat, Gujarat

    @youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....

  • palak63
    Palak Shah (@palak63) reported from Sūrat, Gujarat

    @youbroadband Stop fooling people and better provide service to the people morons

  • udayeb
    Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, Gujarat

    @youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.

  • paulraja007
    Paul Raja (@paulraja007) reported from Sūrat, Gujarat

    @youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany

  • pandav_devang
    Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat

    Hello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.

  • chintancjhaveri
    chintan c jhaveri (@chintancjhaveri) reported from Sūrat, Gujarat

    With ridiculous service of @youbroadband I was about to miss my law exams today! would love to gift you 🔐& a books of companies act & consumer protection laws, but I wonder if you can read & response, as you hardly responded to the complains we do.#internetshutdown #youbroadband

  • bhatiar06
    Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat

    @youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!

  • paulraja007
    Paul Raja (@paulraja007) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN The worst service what people can get is Youbroadband. They are just cheating people and looting money. Everyday my internet does not work and i get these stupid message from Youbroadband. Service might have affected due to a N/W issue.#worstservice

  • VaghelaPathik
    Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat

    @youbroadband hey my internet is not working. From last 2 days. Can you help me?

  • sharad_paghadal
    Sharad Paghadal (@sharad_paghadal) reported from Sūrat, Gujarat

    @VodafoneIN @youbroadband I’m getting 1 mbps surfing speed with my 75MBPS plan. Your complaint number is not reachable and my complaint is not assigning to any engineer. Please help with this, as in current lockdown situation - internet is must.

  • SM_Gadhethariya
    Sanjay Gadhethariya (@SM_Gadhethariya) reported from Sūrat, Gujarat

    @youbroadband raised request since 27.07.2019. Still no response from your team. Kindly help. We are not getting any response on customer care number. Account number is sg135.

  • dhaneshvithani
    Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN today for 3 hours its running after that once again drop it. I dont know when its done permanent solution.

  • manojcprajapati
    MANOJKUMAR PRAJAPATI 🇮🇳 (@manojcprajapati) reported from Sūrat, Gujarat

    @ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1

  • nikss_paradva
    Nikunj Paradva #surtidevs (@nikss_paradva) reported from Sūrat, Gujarat

    The worst ever service by @youbroadband powered by @VodafoneIN , 25 days are passed but till now no solution provided for my shifting issues in Surat Branch. 11 times called in customer care. they replied in four working hours our backend team call you.till now no one call i got.

  • DhavalP33445788
    Dhaval Patel (@DhavalP33445788) reported from Sūrat, Gujarat

    Hello sir no internet from past 5 days no Technition coming to resolved issue hows this service???? @youbroadband #youbroadband #surat #internet Called so many time to customer care but no one comes and solve issue who is responsible. Use id - dhaval103d

  • VineitNSingh
    Vineet Narayan Singh (@VineitNSingh) reported from Sūrat, Gujarat

    @youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.

  • AshokGujarat
    Ashok Sharma (@AshokGujarat) reported from Sūrat, Gujarat

    @youbroadband @youbroadband my internet connection is not working for last 7 hours

  • palak63
    Palak Shah (@palak63) reported from Sūrat, Gujarat

    @youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.

  • VaghelaPathik
    Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat

    @youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • SaiArikala
    Sai Charan Arikala (@SaiArikala) reported

    @ViCustomerCare @youbroadband you guys are the worst ISP. Its been two days since the internet has been gone. No intimation,no resolution till now and your customer care is trash. The representative don’t t even lift the call. You guys are good at fake promising and fooling.

  • HARSHITP16
    Harshit Popat (@HARSHITP16) reported

    Pathetic service @youbroadband my internet is not working since yesterday afternoon. Already complained on the you broadband app yesterday, but no action has been taken to resolve the issue. The app shows "ticket has been already registered". #youbroadband

  • nirajde
    Niraj Desai (@nirajde) reported

    @youbroadband Pathetic service from You Broadband Surat location..My Internet is not working since more than one week..Even engineer is not responding..Appellate authority and customer care team is just giving fake assurances..My Ac no: 1230016..I have escalated multiple times

  • abhic_7
    Abhi (@abhic_7) reported

    @youbroadband requesting update on the issue 2023041816844. Internet is not working for the last 24 hours. please don’t take user patience for granted and take some responsibility in resolving such issue.

  • worldpeacevg
    HinduKomalaHarish786 (@worldpeacevg) reported

    @youbroadband since 4 days no one has been assigned to my connectivity issue. pathetic service. will not be renewing . 2026042302978

  • hvp0810
    Vishal patel (@hvp0810) reported

    @youbroadband Very poor service Very poor speed No solution from customer service and executive

  • immitsg
    M G (@immitsg) reported

    @godbole_shilpa @youbroadband Try their app . . I used to use that to log a complaint

  • iamgsavaliya
    Ghanshyam savaliya (@iamgsavaliya) reported

    @youbroadband I have been experiencing persistent issues with my new internet plan for over a month, consistently encountering low speeds daily. This situation does not appear to be an outage but rather a continuous service deficiency.

  • _Vinay_More1
    Vinay (@_Vinay_More1) reported

    @ViCustomerCare @youbroadband Made payment on 11 May. Salesman promised 1–2 day installation, mail said 7 days. Waited 2 weeks, called support 20+ times, technician 50+ times still no connection Filled refund form on 26 May, was told refund in 15 days as installation not done.

  • Anchu9211
    Anchal (@Anchu9211) reported

    @youbroadband Very poor service—the connection hasn’t been working for the past three days, and neither are calls being attended nor is the issue being resolved.