1. Home
  2. Companies
  3. You Broadband
  4. Sūrat
You Broadband

You Broadband outages and service status in Sūrat, Gujarat

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • You Broadband generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout and Wi-fi.
  • 50% Total Blackout (50%)
  • 50% Wi-fi (50%)

YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent You Broadband outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Total Blackout 9 days ago
Sūrat Wi-fi 10 days ago
Sūrat Internet 5 months ago
Sūrat Internet 5 months ago
Sūrat Internet 2 years ago
Sūrat Internet 3 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • ShethShukan
    Shukan Sheth (@ShethShukan) reported from Sūrat, Gujarat

    I am a user of @youbroadband , my modem's online light does work and internet not available. And when I am going to complaint against problem call doesn't going. reply soon

  • SM_Gadhethariya
    Sanjay Gadhethariya (@SM_Gadhethariya) reported from Sūrat, Gujarat

    @youbroadband raised request since 27.07.2019. Still no response from your team. Kindly help. We are not getting any response on customer care number. Account number is sg135.

  • sharad_paghadal
    Sharad Paghadal (@sharad_paghadal) reported from Sūrat, Gujarat

    @VodafoneIN @youbroadband I’m getting 1 mbps surfing speed with my 75MBPS plan. Your complaint number is not reachable and my complaint is not assigning to any engineer. Please help with this, as in current lockdown situation - internet is must.

  • manojcprajapati
    MANOJKUMAR PRAJAPATI 🇮🇳 (@manojcprajapati) reported from Sūrat, Gujarat

    @ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1

  • Pandyapalash
    Pandya palash (@Pandyapalash) reported from Sūrat, Gujarat

    @youbroadband Dear @youbroadband within one day service interrupted 12 times what a bkwas service Why I'm pay full service price because you can't provide service

  • VaghelaPathik
    Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat

    @youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.

  • KakadiyaY
    Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, Gujarat

    You broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband

  • dhaneshvithani
    Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN i complaint 3 days ago and now today also lost connection. Not go 6 days continue running without shutdown. Very poor service.

  • sharad_paghadal
    Sharad Paghadal (@sharad_paghadal) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC

  • palak63
    Palak Shah (@palak63) reported from Sūrat, Gujarat

    @youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.

  • vijaylaheri3
    Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, Gujarat

    Very Bad Experince @youbroadband Everytime 5 Days continues Onward In Good Speed After Speed is Low , Internet Off . Not satisfied with you service I am Hungry To Given Complain in more and more time but You not care Your Valuable Customer 1/3

  • Amit191094Amit
    amit singh (@Amit191094Amit) reported from Sūrat, Gujarat

    @youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....

  • vnayptl
    Vinay Patel (@vnayptl) reported from Sūrat, Gujarat

    @youbroadband My Broadband is down from last 3 days i have registered complaint against it 2 days ago on app and called customer care too yesterday but still no technician has arrived.

  • aqansari90
    Abdul Quddus Ansari (@aqansari90) reported from Sūrat, Gujarat

    @youbroadband @VeekayF Is it your service? If you are unable to provide proper service, wind up your business.

  • Virendr40641218
    Virendra (@Virendr40641218) reported from Sūrat, Gujarat

    @youbroadband totally irresponsible even after complaints to local and email to nodal officials not a single person care in last 22 days as there is no any internet service in our home till today there is no internet

  • Sandeepshinde27
    Sandeep Shinde (@Sandeepshinde27) reported from Sūrat, Gujarat

    @youbroadband @ViCustomerCare Recived your Thank You, but it's useless for me, without your action on my complain... It's 5th day after logging complain in your system and still my complain is just transferring from one to another.. Head's off to your Service Department 🙏

  • Gajendrajain18
    GAJENDRA JAIN (@Gajendrajain18) reported from Sūrat, Gujarat

    @youbroadband my mobile number is 9898892271(surat) our net connection is closed since last 7 days no hearing is being done even after repeated complaints you broadband was a name for a good service but now this name is getting less Will close 3 while net is closed

  • bhavinbvashi
    Bhavin Vashi (@bhavinbvashi) reported from Sūrat, Gujarat

    Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem

  • palak63
    Palak Shah (@palak63) reported from Sūrat, Gujarat

    @youbroadband Stop fooling people and better provide service to the people morons

  • bhatiar06
    Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat

    @youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband Fast internet sounds great in theory, but in reality with your service it’s constant downtime and zero accountability. No connectivity, router showing orange light, technician giving false promises and still “no delays”?fix the basics first before talking about business advantage

  • anugir94
    anugir (@anugir94) reported

    @youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?

  • aamir_maas
    Mohammed Aamir (@aamir_maas) reported

    @youbroadband 3 Days and problem not yet resolved . No resolution, no internet & bad service #CustomerComplaint #noaction #youbroadband

  • Jigssy_Sanotra
    Jignesh Sanotra (@Jigssy_Sanotra) reported

    @youbroadband Internet is not been working at my place since 6th April. Have raised request and followed up multiple times. Still, the issue has not been resolved. Is this kind of service quality you have? #pathetic #youbroadband.

  • Om09091
    Om Patel (@Om09091) reported

    @youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????

  • HARSHITP16
    Harshit Popat (@HARSHITP16) reported

    Pathetic service @youbroadband my internet is not working since yesterday afternoon. Already complained on the you broadband app yesterday, but no action has been taken to resolve the issue. The app shows "ticket has been already registered". #youbroadband

  • roastedGOAT11
    toasty buns (@roastedGOAT11) reported

    @youbroadband internet has been down in pune (dhole patil rd)...whats the issue?

  • PavanAnnama
    Annama Pavan Kumar (@PavanAnnama) reported

    @youbroadband How many days will net come not coming tell me about your suffering from the public and the problem will be solved in a couple of days I'm suffering I wanted net

  • anugir94
    anugir (@anugir94) reported

    @youbroadband internet not working for account 2126774 since yesterday 12.30 pm all other users are affected

  • vnayptl
    Vinay Patel (@vnayptl) reported

    @youbroadband your services has been worst than govt services in last 1 year i was assured last time on call with customer care that everthing will be resolved in 3 working but its been more than 3 months and no one has visited yet to replace decade old modem of yours.