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You Broadband outages and service status in Sūrat, Gujarat

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  • You Broadband generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.

YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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You Broadband Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • kalpesh7993
    chowkidar kalpesh patil (@kalpesh7993) reported from Sūrat, Gujarat

    @youbroadband u think ur speed and services so smart and fast, last 24 hr se #internet #connectivity bandh he service man ko call karo to no answer, no reply, agar Nahi Hota to na bolo market me bahut #ISP he ,

  • YToshniwal
    yogesh toshniwal (@YToshniwal) reported from Sūrat, Gujarat

    @youbroadband I deposited the cheque on Monday. And it's 5 days I haven't got even installation of wifi at my house. I guess the poor service habits are continuing.

  • rp9700
    ravi patel (@rp9700) reported from Sūrat, Gujarat

    Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and

  • palak63
    Palak Shah (@palak63) reported from Sūrat, Gujarat

    @youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.

  • dhaneshvithani
    Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.

  • Amit191094Amit
    amit singh (@Amit191094Amit) reported from Sūrat, Gujarat

    @youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....

  • udayeb
    Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, Gujarat

    @youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.

  • ShethShukan
    Shukan Sheth (@ShethShukan) reported from Sūrat, Gujarat

    I am a user of @youbroadband , my modem's online light does work and internet not available. And when I am going to complaint against problem call doesn't going. reply soon

  • sharad_paghadal
    Sharad Paghadal (@sharad_paghadal) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC

  • paulraja007
    Paul Raja (@paulraja007) reported from Sūrat, Gujarat

    @youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany

  • bhatiar06
    Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat

    @youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!

  • Prashantv1983
    Prashant (@Prashantv1983) reported from Sūrat, Gujarat

    @Rajesh19031987 @youbroadband Very bad speed ,leave from @youbroadband

  • SM_Gadhethariya
    Sanjay Gadhethariya (@SM_Gadhethariya) reported from Sūrat, Gujarat

    @youbroadband raised request since 27.07.2019. Still no response from your team. Kindly help. We are not getting any response on customer care number. Account number is sg135.

  • KakadiyaY
    Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, Gujarat

    You broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband

  • vishakhamundra
    Vishakha Mundhra (@vishakhamundra) reported from Sūrat, Gujarat

    @youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.

  • dhaneshvithani
    Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN i complaint 3 days ago and now today also lost connection. Not go 6 days continue running without shutdown. Very poor service.

  • VaghelaPathik
    Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat

    @youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.

  • chintancjhaveri
    chintan c jhaveri (@chintancjhaveri) reported from Sūrat, Gujarat

    With ridiculous service of @youbroadband I was about to miss my law exams today! would love to gift you 🔐& a books of companies act & consumer protection laws, but I wonder if you can read & response, as you hardly responded to the complains we do.#internetshutdown #youbroadband

  • DhavalP33445788
    Dhaval Patel (@DhavalP33445788) reported from Sūrat, Gujarat

    Hello sir no internet from past 5 days no Technition coming to resolved issue hows this service???? @youbroadband #youbroadband #surat #internet Called so many time to customer care but no one comes and solve issue who is responsible. Use id - dhaval103d

  • nikss_paradva
    Nikunj Paradva #surtidevs (@nikss_paradva) reported from Sūrat, Gujarat

    The worst ever service by @youbroadband powered by @VodafoneIN , 25 days are passed but till now no solution provided for my shifting issues in Surat Branch. 11 times called in customer care. they replied in four working hours our backend team call you.till now no one call i got.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • wankhde_tushar
    tushar (@wankhde_tushar) reported

    @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

  • wankhde_tushar
    tushar (@wankhde_tushar) reported

    @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

  • ashokshasmal
    ଅଶୋକ | अशोक | Ashok (@ashokshasmal) reported

    @ViCustomerCare Inhave alrady done everything which I can do with the youbroadband folks. I have reached youbas myblast hope, if you too. Ant help then I have to stop using this poor and pathetic service.

  • arpittib
    arpit (@arpittib) reported

    @youbroadband @TRAI My internet has not been working properly for almost a month. Every complaint is being closed without resolution. Complaint No: 2026051404926 Please resolve the issue immediately or refund the balance amount paid for unused service. #YouBroadband

  • worldpeacevg
    HinduKomalaHarish786 (@worldpeacevg) reported

    @youbroadband i think you should stop your service in hyderbad and return all the money taken from customer wind up and leave.

  • viveksarwade
    Vivek Sarwade (@viveksarwade) reported

    @youbroadband PATHETIC SERVICE. ALWAYS STANDARD REPLIES. Every week I am facing internet connection issues in my area. Today also the whole day I am not able to work as there is no connection since morning. No service or resolution provided after multiple calls to customer care.

  • alex_daniel81
    Alex Daniel (@alex_daniel81) reported

    @youbroadband my broadband connection has not been working since the 17th of March. Despite multiple calls and complaints registered at your help centre there has not been any response or resolution. Your call centre team can only give me assurances.

  • wankhde_tushar
    tushar (@wankhde_tushar) reported

    @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

  • rahulshar1978
    Rahul Sharma (@rahulshar1978) reported

    @Airtel_Presence @airtelindia @youbroadband Again Airtel Wi-Fi is down since 6 am this morning. What are you guys upto? Every other weekend you guys go down. I have found another ISP, and going to switch now

  • RaiyaniHiru
    Hiru Raiyani (@RaiyaniHiru) reported

    @youbroadband Very bad experience My connection is not working within last 4 days but still not any engineer come or not taken complaint from your side only told i am busy tomorrow will come and completem but still not any engineer.. A/c no.2280516 You give me refund.