You Broadband outages and service status in Sūrat, Gujarat
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Full Outage Map
- You Broadband generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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You Broadband Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat@youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.
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Bhavin Vashi (@bhavinbvashi) reported from Sūrat, GujaratHello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem
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Palak Shah (@palak63) reported from Sūrat, Gujarat@youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.
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Virendra (@Virendr40641218) reported from Sūrat, Gujarat@youbroadband totally irresponsible even after complaints to local and email to nodal officials not a single person care in last 22 days as there is no any internet service in our home till today there is no internet
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Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat@youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!
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Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, GujaratVery Bad Experince @youbroadband Everytime 5 Days continues Onward In Good Speed After Speed is Low , Internet Off . Not satisfied with you service I am Hungry To Given Complain in more and more time but You not care Your Valuable Customer 1/3
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Jaydeep Jalondhara (@JaydeepJalondh2) reported from Sūrat, Gujarat@youbroadband Wrong location in surat adajan Service is very bad service in surat Customer service officer do not solve queries
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Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, GujaratYou broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband
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Vineet Narayan Singh (@VineitNSingh) reported from Sūrat, Gujarat@youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.
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Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat@youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!
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Vijay Mandanka (@Old_Wine1312) reported from Sūrat, Gujarat@youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.
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Nikunj Paradva #surtidevs (@nikss_paradva) reported from Sūrat, GujaratThe worst ever service by @youbroadband powered by @VodafoneIN , 25 days are passed but till now no solution provided for my shifting issues in Surat Branch.
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Pandya palash (@Pandyapalash) reported from Sūrat, Gujarat@youbroadband Dear @youbroadband within one day service interrupted 12 times what a bkwas service Why I'm pay full service price because you can't provide service
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Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat@youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi
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Paul Raja (@paulraja007) reported from Sūrat, Gujarat@youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany
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Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat@youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.
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Paul Raja (@paulraja007) reported from Sūrat, Gujarat@youbroadband Getting worst day by day. I am paying for 50mbps speed and not even getting 1mbps. Youbroadband is cheating customers. Just looting people's money. useless service. Most of the time internet does not work.
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amit singh (@Amit191094Amit) reported from Sūrat, Gujarat@youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....
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Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat@youbroadband hey my internet is not working. From last 2 days. Can you help me?
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Monish Painter (@monishpainter) reported from Sūrat, Gujarat@youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Vikram | Prop Firm Rules Explained (@VK1980VK) reported@youbroadband Using your service since 2013 but of late the standards have deteriorated to extents that I told my team to not consider you for our office requirement. Pathetic service doesn't just lose your existing customers but also affects the addition of new ones. Another vi in the making
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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Jignesh Sanotra (@Jigssy_Sanotra) reported@ViCustomerCare even after one of your executive noted my case, @youbroadband has not assigned a technician yet and the case is still open. Is this the customer service quality you provide?
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Abhay Saraf (@naammeinkyaha) reported@youbroadband WhatsApp chatbot no longer works. There is no IVRS option to talk to support. Is social media shaming the only way to escalate issues now? 3rd day of no internet. Service request not even assigned to an engineer.
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Karishma Nimavat (@web_mom_machine) reported@youbroadband U’ve been “noting the concern” for days now, but there is still no proper resolution. Your technician visited, checked the terrace, said there is a cable issue from your side and that he would return after checking the adjacent building —but he never came back.
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Bhavesh Soni (@mr_bi2) reported@youbroadband @youbroadband My internet has been completely down since 6 June 2026. I've raised multiple complaints, and each time it works for 5 minutes before failing again. Technicians have visited multiple times but no permanent fix. Please resolve this today 2026061804648
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…
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Om Patel (@Om09091) reported@youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????
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Rahul Sharma (@rahulshar1978) reported@Airtel_Presence @airtelindia I have your Broadband connection since 3+ years now. Since few months, every other week your services go off abruptly. Today is Sunday and your network has conked. Enough is enough. I am switching over to other ISPs in my area. @youbroadband
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R Gathani (@rrgathani) reported@youbroadband Even after sending cancellation emails, we are still receiving renewal messages from You Broadband. Relationship No. 1742494 Project ‘Life’, Rajkot Poor service, over 50 days of service loss with no proper support. Request immediate refund/adjustment for downtime.