You Broadband Outage Report in Sūrat, State of Gujarāt
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (9%)
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TV (3%)
Live Outage Map Near Sūrat, State of Gujarāt
The most recent You Broadband outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
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 Sūrat |
Internet | |
| Sūrat |
Internet | |
| Sūrat |
Internet | |
| Sūrat |
Internet | |
| Sūrat |
Internet | |
| Sūrat |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!
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Pandav Devang
(@pandav_devang) reported
from
Sūrat, State of Gujarāt
Hello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.
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ravi patel
(@rp9700) reported
from
Sūrat, State of Gujarāt
Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.
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Vineet Narayan Singh
(@VineitNSingh) reported
from
Sūrat, State of Gujarāt
@youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund
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Kakadiya Yash ( yesjeck )
(@KakadiyaY) reported
from
Sūrat, State of Gujarāt
You broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband
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ABHILASH
(@abhi_ar1) reported
from
Sūrat, State of Gujarāt
@youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.
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swetang gajera
(@SwetangGajera1) reported
from
Sūrat, State of Gujarāt
@youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP
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abhi
(@abhidgohil) reported
from
Sūrat, State of Gujarāt
@youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband
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Paul Raja
(@paulraja007) reported
from
Sūrat, State of Gujarāt
@youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany
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Vishakha Mundhra
(@vishakhamundra) reported
from
Sūrat, State of Gujarāt
@youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.
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Palak Shah
(@palak63) reported
from
Sūrat, State of Gujarāt
@youbroadband Stop fooling people and better provide service to the people morons
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.
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Kakadiya Yash ( yesjeck )
(@KakadiyaY) reported
from
Sūrat, State of Gujarāt
@youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice
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amit singh
(@Amit191094Amit) reported
from
Sūrat, State of Gujarāt
@youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....
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MANOJKUMAR PRAJAPATI 🇮🇳
(@manojcprajapati) reported
from
Sūrat, State of Gujarāt
@ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1
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Palak Shah
(@palak63) reported
from
Sūrat, State of Gujarāt
@youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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shirish
(@shnavale) reported
@youbroadband #worstservice what is this that everyday you're sending notification that your service will be hampered and uptime will be hour or so and when that time is reaches you revise again for another hour. You continue to do so till end of day and start again next day.
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Diptesh Jain
(@Dipteshjain) reported
@youbroadband I was not at home since last 40 days and came yesterday. Since then my internet is not working. Customer care executives saying that everything is right and they don't know why it is not working and I am waiting for technician to resolve the issue.
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Rushabh shah
(@rushabh091) reported
@youbroadband If you are working kindly solve my issue as soon as possible from February month your company not have high speed modem my 6 month plan over & also 1 month renew plan of 50mbps but you broadband is taking complaint & making fool to customers Acno1543833 Guj
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Hiren upadhyay
(@Hirenu1978) reported
@ViCustomerCare we faced serious issues of #youbroadband in vejalpur bakeri city. Problem still exist even after complain. Again we faced poor service by # youbroadband. @vodafone
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rahh...(hu..)
(@rahul2_4_7) reported
@VodafoneIN_News so an engineer visited today to fix my broadband (@youbroadband) after 2 days of outage ,, and what he said was astonishing" sir the company has not paid the fiber people so I can't fix your connection, it'll take 3 to 4 days before anybody can do anything" . Wow
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Prometheus Iapetus
(@abhijitkadle) reported
.@youbroadband your connection has not been working for 48 hours now. Your Pune customer care number gives me a Gujarati message saying number doesn't exist. Your app won't let me lodge a complaint. What horrible service is this?!
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Hiren upadhyay
(@Hirenu1978) reported
Extremely poor service by #youbroadband in Sanmukh apartment bakari city vejalpur area ahmedabad. Customer care not respond even after several contact. When people doing work from and they need proper service but #youbroadband again fail to serve.@vodafone
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hitesh.prajapati406@gmail.com
(@prajapati406) reported
@youbroadband If you guys do not have interest in fixing the issue then please cancely connection and give me refund. my contact: 9427527698 #youbroadband #youbroadbandcomplaint
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Capt. Ratnakar Karve
(@rbkarve) reported
@youbroadband Broadband is down now for 24 hours + at Sheela Vihar colony Pune! Keep getting messages about some work in progress. We have not paid to be kept without service. If it takes so long to repair there must be some very inefficient employees at your end!
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Diptesh Jain
(@Dipteshjain) reported
@ViCustomerCare I already called that no you provided 3 to 4 time since yesterday, still it is not yet resolved. And this is not the first time I am experiencing such things this is a very common problem with @youbroadband service. False promises and lack of interest to resolve issues.