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You Broadband outages and service status in Sūrat, Gujarat

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Full Outage Map
  • You Broadband generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent You Broadband outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Wi-fi 13 days ago
Sūrat Internet 1 month ago
Sūrat Total Blackout 2 months ago
Sūrat Wi-fi 2 months ago
Sūrat Internet 6 months ago
Sūrat Internet 6 months ago

Community Discussion

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You Broadband Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • JaydeepJalondh2
    Jaydeep Jalondhara (@JaydeepJalondh2) reported from Sūrat, Gujarat

    @youbroadband Wrong location in surat adajan Service is very bad service in surat Customer service officer do not solve queries

  • monishpainter
    Monish Painter (@monishpainter) reported from Sūrat, Gujarat

    @youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.

  • manojcprajapati
    MANOJKUMAR PRAJAPATI 🇮🇳 (@manojcprajapati) reported from Sūrat, Gujarat

    @ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1

  • VineitNSingh
    Vineet Narayan Singh (@VineitNSingh) reported from Sūrat, Gujarat

    @youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.

  • abhi_ar1
    ABHILASH (@abhi_ar1) reported from Sūrat, Gujarat

    @youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.

  • udayeb
    Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, Gujarat

    @youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.

  • bhatiar06
    Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat

    @youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!

  • chintancjhaveri
    chintan c jhaveri (@chintancjhaveri) reported from Sūrat, Gujarat

    With ridiculous service of @youbroadband I was about to miss my law exams today! would love to gift you 🔐& a books of companies act & consumer protection laws, but I wonder if you can read & response, as you hardly responded to the complains we do.#internetshutdown #youbroadband

  • vijaylaheri3
    Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, Gujarat

    Very Bad Experince @youbroadband Everytime 5 Days continues Onward In Good Speed After Speed is Low , Internet Off . Not satisfied with you service I am Hungry To Given Complain in more and more time but You not care Your Valuable Customer 1/3

  • manthan98
    CS Manthan desai (@manthan98) reported from Sūrat, Gujarat

    @youbroadband You Broadbarnd doesn't care. I have given application to transfer my internet connection on new address since last many days. None of your representative or customer care are responding.

  • paulraja007
    Paul Raja (@paulraja007) reported from Sūrat, Gujarat

    @youbroadband Getting worst day by day. I am paying for 50mbps speed and not even getting 1mbps. Youbroadband is cheating customers. Just looting people's money. useless service. Most of the time internet does not work.

  • palak63
    Palak Shah (@palak63) reported from Sūrat, Gujarat

    @youbroadband Stop fooling people and better provide service to the people morons

  • bhatiar06
    Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat

    @youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.

  • VaghelaPathik
    Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat

    @youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.

  • YToshniwal
    yogesh toshniwal (@YToshniwal) reported from Sūrat, Gujarat

    @youbroadband I deposited the cheque on Monday. And it's 5 days I haven't got even installation of wifi at my house. I guess the poor service habits are continuing.

  • nikss_paradva
    Nikunj Paradva #surtidevs (@nikss_paradva) reported from Sūrat, Gujarat

    The worst ever service by @youbroadband powered by @VodafoneIN , 25 days are passed but till now no solution provided for my shifting issues in Surat Branch.

  • bhavin_sutare
    Bhavin Sutare (@bhavin_sutare) reported from Sūrat, Gujarat

    No internet from morning , how can i work and my staff members can work in office, totally bad service @youbroadband

  • Old_Wine1312
    Vijay Mandanka (@Old_Wine1312) reported from Sūrat, Gujarat

    @youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.

  • Sandeepshinde27
    Sandeep Shinde (@Sandeepshinde27) reported from Sūrat, Gujarat

    @youbroadband @ViCustomerCare Recived your Thank You, but it's useless for me, without your action on my complain... It's 5th day after logging complain in your system and still my complain is just transferring from one to another.. Head's off to your Service Department 🙏

  • vijaylaheri3
    Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, Gujarat

    Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • pateldeep559
    Deep Patel (@pateldeep559) reported

    @youbroadband Net not working since two months no response

  • worldpeacevg
    HinduKomalaHarish786 (@worldpeacevg) reported

    @youbroadband i think you should close down your service in hyderabad since all customers would have moved to other providers. i think i am the only one left.

  • prasad_gujarat
    Prasad (@prasad_gujarat) reported

    @youbroadband Pathetic service. Very poor customer care. Since January 2026, I had internet not working issues 5 times and during these times out of around 100 days of 2026 connection has been down for more than 60 days. They don't have staff at Rajkot for service

  • Msuman916
    Suman (@Msuman916) reported

    @youbroadband Hi, I requested permanent closure of my YOU Broadband connection on FEB 27, but there has been no response from your side. Please check and process the request using my registered mobile number. Name: M. Suman Kindly resolve this issue at the earliest.

  • kunalk143
    kottawarkunal (@kunalk143) reported

    If You want to Experience the Worst ISP Services in Pune Go for @youbroadband ... Pathetic internet 🛜 , Pathetic support...Down on Weekend...Down since morning...no update no support... Getting low Day by Day...#Pune

  • vnayptl
    Vinay Patel (@vnayptl) reported

    @youbroadband your services has been worst than govt services in last 1 year i was assured last time on call with customer care that everthing will be resolved in 3 working but its been more than 3 months and no one has visited yet to replace decade old modem of yours.

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband @Guj_LSA_DoT_MoC please look into this matter. Extremely irresponsible service.

  • Jigssy_Sanotra
    Jignesh Sanotra (@Jigssy_Sanotra) reported

    @youbroadband Internet is not been working at my place since 6th April. Have raised request and followed up multiple times. Still, the issue has not been resolved. Is this kind of service quality you have? #pathetic #youbroadband.

  • SanjayKalse3
    Wanderer (@SanjayKalse3) reported

    @youbroadband you have a third class and disappointing service , shame on you as your app is not on iOS nor your phone lines works. Struggling for last 2 days as no internet . Is this company alive or dead? No one bothers for the customers. Get up and help the customers

  • JayKotecha333
    Jaydeep Kotecha ☀️ (@JayKotecha333) reported

    You people have such pathetic management. You broadband internet is down since the last 5 days and still there is no one who has come to fix it in Rajkot Gujarat after repeated calls to customer service.@ViCustomerCare @youbroadband. MOST pathetic company in India..@AdityaBirlaGrp