You Broadband Outage Report in Sūrat, State of Gujarāt
No problems detected
If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
-
Internet (64%)
-
Wi-fi (18%)
-
Total Blackout (9%)
-
E-mail (6%)
-
TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
-
Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.
-
Sharad Paghadal
(@sharad_paghadal) reported
from
Sūrat, State of Gujarāt
@VodafoneIN @youbroadband I’m getting 1 mbps surfing speed with my 75MBPS plan. Your complaint number is not reachable and my complaint is not assigning to any engineer. Please help with this, as in current lockdown situation - internet is must.
-
Prashant
(@Prashantv1983) reported
from
Sūrat, State of Gujarāt
@Rajesh19031987 @youbroadband Very bad speed ,leave from @youbroadband
-
Pandya palash
(@Pandyapalash) reported
from
Sūrat, State of Gujarāt
@youbroadband not fast it's third class service Make fool of customer No one concern about client satisfaction service Useless
-
Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.
-
Sharad Paghadal
(@sharad_paghadal) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC
-
Dhanesh
(@dhaneshvithani) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN today for 3 hours its running after that once again drop it. I dont know when its done permanent solution.
-
yogesh toshniwal
(@YToshniwal) reported
from
Sūrat, State of Gujarāt
@youbroadband I deposited the cheque on Monday. And it's 5 days I haven't got even installation of wifi at my house. I guess the poor service habits are continuing.
-
Uday Botale (उदय एकनाथ बोटले)
(@udayeb) reported
from
Sūrat, State of Gujarāt
@youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.
-
Pandya palash
(@Pandyapalash) reported
from
Sūrat, State of Gujarāt
@youbroadband Dear @youbroadband within one day service interrupted 12 times what a bkwas service Why I'm pay full service price because you can't provide service
-
Dhanesh
(@dhaneshvithani) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.
-
Ashok Sharma
(@AshokGujarat) reported
from
Sūrat, State of Gujarāt
@youbroadband @youbroadband my internet connection is not working for last 7 hours
-
Dhanesh
(@dhaneshvithani) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN i complaint 3 days ago and now today also lost connection. Not go 6 days continue running without shutdown. Very poor service.
-
Vijay Mandanka
(@Old_Wine1312) reported
from
Sūrat, State of Gujarāt
@youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.
-
alpesh_vala29
(@AVala29) reported
from
Sūrat, State of Gujarāt
@youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*
-
Paul Raja
(@paulraja007) reported
from
Sūrat, State of Gujarāt
@youbroadband Getting worst day by day. I am paying for 50mbps speed and not even getting 1mbps. Youbroadband is cheating customers. Just looting people's money. useless service. Most of the time internet does not work.
-
Paul Raja
(@paulraja007) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN The worst service what people can get is Youbroadband. They are just cheating people and looting money. Everyday my internet does not work and i get these stupid message from Youbroadband. Service might have affected due to a N/W issue.#worstservice
-
Bhavin Vashi
(@bhavinbvashi) reported
from
Sūrat, State of Gujarāt
Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem
-
Virendra
(@Virendr40641218) reported
from
Sūrat, State of Gujarāt
@youbroadband totally irresponsible even after complaints to local and email to nodal officials not a single person care in last 22 days as there is no any internet service in our home till today there is no internet
-
Sanjay Gadhethariya
(@SM_Gadhethariya) reported
from
Sūrat, State of Gujarāt
@youbroadband raised request since 27.07.2019. Still no response from your team. Kindly help. We are not getting any response on customer care number. Account number is sg135.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
-
Abhijit Brahme
(@AbhijitBrahme) reported
@youbroadband frequent connectivity drops in last few weeks, no fiber optic solution offered, give me one reason why should I use your service? a/c 2014394
-
aditya kolasani
(@ashulaw11) reported
from
Vijayawada, State of Andhra Pradesh
@ViCustomerCare @VodafoneGroup @youbroadband I'm curious why you are operating the broadband arm and cellular arm separately instead of offering a triple play service like others would be easier on billing and customer care and one app for all services
-
sandeepadatiya
(@sandyadatiya) reported
@youbroadband worst and the most pathetic service your team provides, there is no internet connection from past 2 days and I am trying to reach ppl and nobody cares to even answer my calls
-
Abdul Quddus Ansari
(@aqansari90) reported
from
Sūrat, State of Gujarāt
@youbroadband @VeekayF Is it your service? If you are unable to provide proper service, wind up your business.
-
jenish patel
(@jenishpatel28) reported
@youbroadband Since last 15 days I am facing frequent disconnect and very low speed. Worst internet ever
-
manish patil
(@AManishPatil) reported
and when I tell the customer executive to take any required steps or needed action for this because it is happening every time but no one listens from your end. FYI: Our whole society facing this major issue @youbroadband (2/7)
-
BHVeerabhadra🇮🇳
(@BHVeerabhadra) reported
@youbroadband It's been almost more than 8 hours, have raised a complaint towards broadband connection is not working. But, nobody is turned on. Have been calling multiple numbers. But nobody is picking up the call. You people must be aware that you are in service industry. 1/n
-
manish patil
(@AManishPatil) reported
Hello team @youbroadband I am Manish Patil and using You Broadband Service from the last 2 years, From the last 2 months after every 2-day the internet connection is not working at my place I am frustrated to do again and again complaints (1/7)
-
Kiran.J
(@KiranJ4) reported
@youbroadband Past 1 year I am using you broadband .recently I recharged my account 1 month gap .now net not working . i raised query .no one responded..my recharge amount also notrefund plz someone take instiate and refund my amount plz.Request id : 2022110815324
-
Dhaval Galchar
(@dhaval_galchar) reported
@youbroadband worst service in Surat and worst internet provider company ever. I am facing slow speed issue since 1 months but no engineer or you broadband employees has responded it. They only call thrice in a day for renewal of plane but no one has intrest in service.