You Broadband Outage Report in Sūrat, State of Gujarāt
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (63%)
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Wi-fi (20%)
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E-mail (7%)
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Total Blackout (7%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund
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Vishakha Mundhra
(@vishakhamundra) reported
from
Sūrat, State of Gujarāt
@youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.
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Paul Raja
(@paulraja007) reported
from
Sūrat, State of Gujarāt
@youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany
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Kakadiya Yash ( yesjeck )
(@KakadiyaY) reported
from
Sūrat, State of Gujarāt
You broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!
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ravi patel
(@rp9700) reported
from
Sūrat, State of Gujarāt
Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.
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Vineet Narayan Singh
(@VineitNSingh) reported
from
Sūrat, State of Gujarāt
@youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.
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Pandav Devang
(@pandav_devang) reported
from
Sūrat, State of Gujarāt
Hello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP
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Palak Shah
(@palak63) reported
from
Sūrat, State of Gujarāt
@youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.
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Kakadiya Yash ( yesjeck )
(@KakadiyaY) reported
from
Sūrat, State of Gujarāt
@youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice
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Dhaval Patel
(@DhavalP33445788) reported
from
Sūrat, State of Gujarāt
Hello sir no internet from past 5 days no Technition coming to resolved issue hows this service???? @youbroadband #youbroadband #surat #internet Called so many time to customer care but no one comes and solve issue who is responsible. Use id - dhaval103d
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Palak Shah
(@palak63) reported
from
Sūrat, State of Gujarāt
@youbroadband Stop fooling people and better provide service to the people morons
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amit singh
(@Amit191094Amit) reported
from
Sūrat, State of Gujarāt
@youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....
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MANOJKUMAR PRAJAPATI 🇮🇳
(@manojcprajapati) reported
from
Sūrat, State of Gujarāt
@ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1
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ABHILASH
(@abhi_ar1) reported
from
Sūrat, State of Gujarāt
@youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.
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swetang gajera
(@SwetangGajera1) reported
from
Sūrat, State of Gujarāt
@youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Ajay Yadav
(@officialajayind) reported
@youbroadband burst service provider in India. I don't know about trai but you should change your name to #fuckbroadband service provider. I get the new connection today and the engineer did nothing I configured it myself. Second, that it connected then i searched google it.
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Garet Jax
(@ankurkhairatkar) reported
@youbroadband outage issue since yesterday. Resolution time gets extended by the hour. Fix this now! #worstservice
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Chintan Gujarati
(@chintan_guj) reported
@youbroadband @vodafone @chakravarthy facing intenet issue last 3 days, very poor customer service..I will shut down my all 6 connections and switch over to Jio..Need refund and I will take you consume court
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Arpit Panchani
(@ArpitPanchani) reported
@youbroadband @ViCustomerCare your sales person in Ahmedabad (Mr. Jayesh) is absolutely misbehaving with the prospect customer when he is unable to sell his plan. Is this your culture of sales team? Absolutely unacceptable!!
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Chintan Gujarati
(@chintan_guj) reported
@youbroadband @vodafone @Chakravarthy May we please URGENTLY have your feedback ? You guys should understand your customer's concern.i want refund of my plan and disconnect the connection as YOU is not capable to serve their customer ! Didn't receive single call from YOU FinallyLet me file the case in consumer court
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Kritika Verma
(@KikaVerma) reported
@youbroadband @ViCustomerCare @vodafone ARE YOU LISTENING!! Horrible behaviour by the custcare when dialled for help! Downright horrible and frustrating! SHAME ON YOU for not resolving a damn net issue, lingering from 2 days now! SHAME!
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Nitin B
(@secane50) reported
@youbroadband I am facing connectivity drop issue every 12 hrs and your Team is not able to solve this. This issue was not there earlier but started a month ago. I am using your service from 2019 and never had this issue. Why it started happening now?
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Chintan Gujarati
(@chintan_guj) reported
@youbroadband @vodafone @Chakravarthy I need your urgent response within 2 hours..Otherwise I will take you in consumer court..This is the final warning spoke to your consumer support over call.she is not helping me..poor pathetic customer service
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Gaurav G Raj
(@gauravgraj) reported
@youbroadband Hi I am not able to get my refundable deposit amount of 2500 from past 6 months. Every time I call customer care they tell the backend team will take care of this. But no one picks up the call. Please process it ASAP. Account Number : 883410
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Rahul Shrivastava
(@RahulAKuS) reported
@youbroadband , the service that you are providing in Wadgaon Sheri, Pune area is absolutely pathetic. Not a single day goes when I'm not facing any interruption and outages. If the service doesn't improve, current subscription is going to my last with your company.