You Broadband Outage Report in Sūrat, State of Gujarāt
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (63%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (6%)
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TV (3%)
Community Discussion
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You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Bhavin Vashi
(@bhavinbvashi) reported
from
Sūrat, State of Gujarāt
Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi
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Dhanesh
(@dhaneshvithani) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN today for 3 hours its running after that once again drop it. I dont know when its done permanent solution.
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.
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Paul Raja
(@paulraja007) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN The worst service what people can get is Youbroadband. They are just cheating people and looting money. Everyday my internet does not work and i get these stupid message from Youbroadband. Service might have affected due to a N/W issue.#worstservice
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?
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Pandya palash
(@Pandyapalash) reported
from
Sūrat, State of Gujarāt
@youbroadband not fast it's third class service Make fool of customer No one concern about client satisfaction service Useless
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Pandya palash
(@Pandyapalash) reported
from
Sūrat, State of Gujarāt
@youbroadband Dear @youbroadband within one day service interrupted 12 times what a bkwas service Why I'm pay full service price because you can't provide service
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Vijay Mandanka
(@Old_Wine1312) reported
from
Sūrat, State of Gujarāt
@youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.
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Dhanesh
(@dhaneshvithani) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN i complaint 3 days ago and now today also lost connection. Not go 6 days continue running without shutdown. Very poor service.
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Sharad Paghadal
(@sharad_paghadal) reported
from
Sūrat, State of Gujarāt
@VodafoneIN @youbroadband I’m getting 1 mbps surfing speed with my 75MBPS plan. Your complaint number is not reachable and my complaint is not assigning to any engineer. Please help with this, as in current lockdown situation - internet is must.
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Prashant
(@Prashantv1983) reported
from
Sūrat, State of Gujarāt
@Rajesh19031987 @youbroadband Very bad speed ,leave from @youbroadband
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.
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Uday Botale (उदय एकनाथ बोटले)
(@udayeb) reported
from
Sūrat, State of Gujarāt
@youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.
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Paul Raja
(@paulraja007) reported
from
Sūrat, State of Gujarāt
@youbroadband Getting worst day by day. I am paying for 50mbps speed and not even getting 1mbps. Youbroadband is cheating customers. Just looting people's money. useless service. Most of the time internet does not work.
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Virendra
(@Virendr40641218) reported
from
Sūrat, State of Gujarāt
@youbroadband totally irresponsible even after complaints to local and email to nodal officials not a single person care in last 22 days as there is no any internet service in our home till today there is no internet
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alpesh_vala29
(@AVala29) reported
from
Sūrat, State of Gujarāt
@youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*
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Dhanesh
(@dhaneshvithani) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.
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Sharad Paghadal
(@sharad_paghadal) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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abhishek tiwari
(@tiwarisvnit) reported
The worst broadband u can get.... #youbroadband Pathetic service.. specially in Chennai
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priyal parikh
(@priyalmp) reported
Terribly unprofessional customer care service @youbroadband. Registered a complaint for a damaged cable and breakdown of internet services more than 10 days ago! No follow up or redressal whatsoever!
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Mohammad Azharuddin
(@mdazhar24434) reported
@pankajtwite @youbroadband Yes brother you're exactly correct they don't have sympathy empathy on there customer when they take money they think that there work is finished and they'll not think about there service and experience #youbroadband
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soumilsayys
(@soumilsayys) reported
No one Literally no one : @youbroadband during an important online session : Hi sir, excuse me u have AIDS - ADVERSE INTERNET DISCONNECTION SERVICE
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Chintan Pathak
(@chintancpathak) reported
@youbroadband should I expect any response from your Nodal Officer, your Engineers, or you?? YOU broadband is down in my area for 15 days now. Do you usually take 15 days to fix a Fibre cut?
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Chiru
(@youknowchiru) reported
@ShekharRavjiani @youbroadband @youbroadband are you sleeping ??? Please resolve this issue asap
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Atul Basarikatti
(@Atul_khawis) reported
@ShekharRavjiani @youbroadband If you speak with customer care executive they will ask where you stay? Is that matter when competition is so high in urban area.
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Mohammad Azharuddin
(@mdazhar24434) reported
@ViCustomerCare @youbroadband1 I am literally trying everything to fix internet connection for this I have gave plenty of complaints nobody is ready to fixed since one month I'm facing the same issue and I have never seen such a worst customer service #youbroadband #jagoindiajago #youbroadband1
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Mahesh Viyala
(@mviyala) reported
@youbroadband we start the your wifi broadband connection recently but with in one week your service disconnected we complain many times regarding for our complain on costumer care no 9121291212 But not proper response . Every time they inform us within 24 hours your service
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Ram Toro 🇮🇳🇮🇳
(@ramtoro13) reported
from
Bavdhan, State of Mahārāshtra
@youbroadband Absolutely poor service by You broadband.. most of the times, network remains down