You Broadband outages and service status in Sūrat, Gujarat
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Full Outage Map
- You Broadband generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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You Broadband Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Shukan Sheth (@ShethShukan) reported from Sūrat, GujaratI am a user of @youbroadband , my modem's online light does work and internet not available. And when I am going to complaint against problem call doesn't going. reply soon
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CS Manthan desai (@manthan98) reported from Sūrat, Gujarat@youbroadband You Broadbarnd doesn't care. I have given application to transfer my internet connection on new address since last many days. None of your representative or customer care are responding.
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Vishakha Mundhra (@vishakhamundra) reported from Sūrat, Gujarat@youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.
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ABHILASH (@abhi_ar1) reported from Sūrat, Gujarat@youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.
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Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, GujaratVery Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP
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Sharad Paghadal (@sharad_paghadal) reported from Sūrat, Gujarat@VodafoneIN @youbroadband I’m getting 1 mbps surfing speed with my 75MBPS plan. Your complaint number is not reachable and my complaint is not assigning to any engineer. Please help with this, as in current lockdown situation - internet is must.
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Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat@youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi
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amit singh (@Amit191094Amit) reported from Sūrat, Gujarat@youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....
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Pandya palash (@Pandyapalash) reported from Sūrat, Gujarat@youbroadband not fast it's third class service Make fool of customer No one concern about client satisfaction service Useless
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Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat@youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.
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Monish Painter (@monishpainter) reported from Sūrat, Gujarat@youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.
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Ashok Sharma (@AshokGujarat) reported from Sūrat, Gujarat@youbroadband @youbroadband my internet connection is not working for last 7 hours
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Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat@youbroadband @VodafoneIN i complaint 3 days ago and now today also lost connection. Not go 6 days continue running without shutdown. Very poor service.
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Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, Gujarat@youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.
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GAJENDRA JAIN (@Gajendrajain18) reported from Sūrat, Gujarat@youbroadband my mobile number is 9898892271(surat) our net connection is closed since last 7 days no hearing is being done even after repeated complaints you broadband was a name for a good service but now this name is getting less Will close 3 while net is closed
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ravi patel (@rp9700) reported from Sūrat, GujaratNetwork engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and
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Pandya palash (@Pandyapalash) reported from Sūrat, Gujarat@youbroadband Dear @youbroadband within one day service interrupted 12 times what a bkwas service Why I'm pay full service price because you can't provide service
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Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat@youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.
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Bhavin Sutare (@bhavin_sutare) reported from Sūrat, GujaratNo internet from morning , how can i work and my staff members can work in office, totally bad service @youbroadband
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Vinay Patel (@vnayptl) reported from Sūrat, Gujarat@youbroadband My Broadband is down from last 3 days i have registered complaint against it 2 days ago on app and called customer care too yesterday but still no technician has arrived.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Almost FI (@tradeninvestor) reported@youbroadband Yours is the worst service possible. Have been your customer for 10 years now. The service has given ne bad to worst. My let is not working since 2 days tried each and everything from raising a complaint on the app to calling the call centre so many times. No resolution yet
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Sathish Sunkara (@SathishSunkara4) reported@youbroadband please help
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sc0utOP (@scouttanmay) reportedVapi–Daman deserves better internet. We're paying Mumbai/Delhi-level broadband prices, yet service quality is nowhere close. With only two major providers Quest Internet and @youbroadband effectively controlling the market, consumers are left with frequent outages, inconsistent speeds, and poor reliability which hurt creators, esports athletes, businesses and students alike. Personally, poor connectivity has cost me during national level esports tournaments. What's frustrating is that whenever giant reliable providers like Airtel Xstream Fiber and JioFiber look to expand into the region, there always seem to be roadblocks from the government officials preventing real competition. The people of Vapi–Daman deserve better choices and better internet.
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Abhay Saraf (@naammeinkyaha) reported@youbroadband WhatsApp chatbot no longer works. There is no IVRS option to talk to support. Is social media shaming the only way to escalate issues now? 3rd day of no internet. Service request not even assigned to an engineer.
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…
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Nehal Gandhi (@nehalgandhi2001) reported@ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Fast internet sounds great in theory, but in reality with your service it’s constant downtime and zero accountability. No connectivity, router showing orange light, technician giving false promises and still “no delays”?fix the basics first before talking about business advantage
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Anchal (@Anchu9211) reported@youbroadband Very poor service—the connection hasn’t been working for the past three days, and neither are calls being attended nor is the issue being resolved.
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HinduKomalaHarish786 (@worldpeacevg) reported@youbroadband @AshJ13 Veena9470. The box i guess is switched off again. Every week i have to raise request. Every week for atleast 3 days my internet is disconnected. Horrible experience.
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Hiru Raiyani (@RaiyaniHiru) reported@youbroadband Very bad experience My connection is not working within last 4 days but still not any engineer come or not taken complaint from your side only told i am busy tomorrow will come and completem but still not any engineer.. A/c no.2280516 You give me refund.