You Broadband

You Broadband Outage Report in Sūrat, State of Gujarāt

No problems detected

If you are having issues, please submit a report below.

YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

You Broadband Outage Chart in Sūrat, State of Gujarāt 11/08/2025 21:30

At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by You Broadband users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • Pandyapalash Pandya palash (@Pandyapalash) reported from Sūrat, State of Gujarāt

    @youbroadband Dear @youbroadband within one day service interrupted 12 times what a bkwas service Why I'm pay full service price because you can't provide service

  • kalpesh7993 chowkidar kalpesh patil (@kalpesh7993) reported from Sūrat, State of Gujarāt

    @youbroadband u think ur speed and services so smart and fast, last 24 hr se #internet #connectivity bandh he service man ko call karo to no answer, no reply, agar Nahi Hota to na bolo market me bahut #ISP he ,

  • YToshniwal yogesh toshniwal (@YToshniwal) reported from Sūrat, State of Gujarāt

    @youbroadband I deposited the cheque on Monday. And it's 5 days I haven't got even installation of wifi at my house. I guess the poor service habits are continuing.

  • Prashantv1983 Prashant (@Prashantv1983) reported from Sūrat, State of Gujarāt

    @Rajesh19031987 @youbroadband Very bad speed ,leave from @youbroadband

  • Old_Wine1312 Vijay Mandanka (@Old_Wine1312) reported from Sūrat, State of Gujarāt

    @youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.

  • dhaneshvithani Dhanesh (@dhaneshvithani) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN i complaint 3 days ago and now today also lost connection. Not go 6 days continue running without shutdown. Very poor service.

  • paulraja007 Paul Raja (@paulraja007) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN The worst service what people can get is Youbroadband. They are just cheating people and looting money. Everyday my internet does not work and i get these stupid message from Youbroadband. Service might have affected due to a N/W issue.#worstservice

  • SM_Gadhethariya Sanjay Gadhethariya (@SM_Gadhethariya) reported from Sūrat, State of Gujarāt

    @youbroadband raised request since 27.07.2019. Still no response from your team. Kindly help. We are not getting any response on customer care number. Account number is sg135.

  • dhaneshvithani Dhanesh (@dhaneshvithani) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.

  • dhaneshvithani Dhanesh (@dhaneshvithani) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN today for 3 hours its running after that once again drop it. I dont know when its done permanent solution.

  • Virendr40641218 Virendra (@Virendr40641218) reported from Sūrat, State of Gujarāt

    @youbroadband totally irresponsible even after complaints to local and email to nodal officials not a single person care in last 22 days as there is no any internet service in our home till today there is no internet

  • AshokGujarat Ashok Sharma (@AshokGujarat) reported from Sūrat, State of Gujarāt

    @youbroadband @youbroadband my internet connection is not working for last 7 hours

  • paulraja007 Paul Raja (@paulraja007) reported from Sūrat, State of Gujarāt

    @youbroadband Getting worst day by day. I am paying for 50mbps speed and not even getting 1mbps. Youbroadband is cheating customers. Just looting people's money. useless service. Most of the time internet does not work.

  • sharad_paghadal Sharad Paghadal (@sharad_paghadal) reported from Sūrat, State of Gujarāt

    @VodafoneIN @youbroadband I’m getting 1 mbps surfing speed with my 75MBPS plan. Your complaint number is not reachable and my complaint is not assigning to any engineer. Please help with this, as in current lockdown situation - internet is must.

  • sharad_paghadal Sharad Paghadal (@sharad_paghadal) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC

  • AVala29 alpesh_vala29 (@AVala29) reported from Sūrat, State of Gujarāt

    @youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*

  • monishpainter Monish Painter (@monishpainter) reported from Sūrat, State of Gujarāt

    @youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.

  • monishpainter Monish Painter (@monishpainter) reported from Sūrat, State of Gujarāt

    @youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.

  • Pandyapalash Pandya palash (@Pandyapalash) reported from Sūrat, State of Gujarāt

    @youbroadband not fast it's third class service Make fool of customer No one concern about client satisfaction service Useless

  • udayeb Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, State of Gujarāt

    @youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • rushabh091 Rushabh shah (@rushabh091) reported

    @youbroadband  If you are working kindly solve my issue as soon as possible from February month your company not have high speed modem my 6 month plan over & also 1 month renew plan of 50mbps but you broadband is taking complaint & making fool to customers Acno1543833 Guj

  • abascantus Aditya Dhakras (@abascantus) reported

    @youbroadband services in chakankar Mala Baner pune r down. I hope someone restores it before closing the complaint

  • Dipteshjain Diptesh Jain (@Dipteshjain) reported

    @youbroadband I was not at home since last 40 days and came yesterday. Since then my internet is not working. Customer care executives saying that everything is right and they don't know why it is not working and I am waiting for technician to resolve the issue. @ViCustomerCare

  • dr_chintanp Chintan Patel (@dr_chintanp) reported

    @youbroadband Internet not working, complained- no respond, so called yesterday, due to nonworking day, executive accelarate issue,called again today & got reply that it will be attanded today. Still no one came, again called and got answer that its nonworking now so tomorrow.

  • hasaber8 Rohan Hasabe 🔴 (@hasaber8) reported

    @xyaalive @youbroadband I have same **** experience with them, and their prices are no where near the competition 🤦

  • rbkarve Capt. Ratnakar Karve (@rbkarve) reported

    @youbroadband Broadband is down now for 24 hours + at Sheela Vihar colony Pune! Keep getting messages about some work in progress. We have not paid to be kept without service. If it takes so long to repair there must be some very inefficient employees at your end!

  • Mankhand Saurabh Mankhand (@Mankhand) reported

    @youbroadband There has not been a single day in the last 1 year where you guys haven't had an outage. I think it's an everyday ritual that your services are disrupted for hours. I would like to get a refund of the subscription fee I have paid.

  • Siddhar30630953 Siddharth Gupta (@Siddhar30630953) reported

    @youbroadband Have been facing Internet connectivity issues since almost a month now. At earlier they said some technician will visit to resolve our complaint within 24 hours but till date there has not been a single response from their team. Very poor and inefficient service.

  • VasuPatnaik32 Vasu Dev Roy Patnaik (@VasuPatnaik32) reported from Vishākhapatnam, State of Andhra Pradesh

    @youbroadband such an irresponsible service persons u have, internet not working from two days raised complaint in app n till now nobody responded. Jus waiting for the plan validity to complete once it complete never ever vl suggest anyone or vl recharge again

  • Hirenu1978 Hiren upadhyay (@Hirenu1978) reported

    @ViCustomerCare we faced serious issues of #youbroadband in vejalpur bakeri city. Problem still exist even after complain. Again we faced poor service by # youbroadband. @vodafone