You Broadband outages and service status in Sūrat, Gujarat
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Full Outage Map
- You Broadband generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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You Broadband Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, GujaratYou broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband
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Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat@youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.
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Nikunj Paradva #surtidevs (@nikss_paradva) reported from Sūrat, GujaratThe worst ever service by @youbroadband powered by @VodafoneIN , 25 days are passed but till now no solution provided for my shifting issues in Surat Branch.
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alpesh_vala29 (@AVala29) reported from Sūrat, Gujarat@youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*
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Monish Painter (@monishpainter) reported from Sūrat, Gujarat@youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.
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Palak Shah (@palak63) reported from Sūrat, Gujarat@youbroadband Stop fooling people and better provide service to the people morons
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GAJENDRA JAIN (@Gajendrajain18) reported from Sūrat, Gujarat@youbroadband my mobile number is 9898892271(surat) our net connection is closed since last 7 days no hearing is being done even after repeated complaints you broadband was a name for a good service but now this name is getting less Will close 3 while net is closed
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Sanjay Gadhethariya (@SM_Gadhethariya) reported from Sūrat, Gujarat@youbroadband raised request since 27.07.2019. Still no response from your team. Kindly help. We are not getting any response on customer care number. Account number is sg135.
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Sharad Paghadal (@sharad_paghadal) reported from Sūrat, Gujarat@youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC
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Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat@youbroadband @VodafoneIN today for 3 hours its running after that once again drop it. I dont know when its done permanent solution.
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Palak Shah (@palak63) reported from Sūrat, Gujarat@youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.
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Bhavin Vashi (@bhavinbvashi) reported from Sūrat, GujaratHello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem
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Nikunj Paradva #surtidevs (@nikss_paradva) reported from Sūrat, GujaratThe worst ever service by @youbroadband powered by @VodafoneIN , 25 days are passed but till now no solution provided for my shifting issues in Surat Branch. 11 times called in customer care. they replied in four working hours our backend team call you.till now no one call i got.
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CS Manthan desai (@manthan98) reported from Sūrat, Gujarat@youbroadband You Broadbarnd doesn't care. I have given application to transfer my internet connection on new address since last many days. None of your representative or customer care are responding.
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Vishakha Mundhra (@vishakhamundra) reported from Sūrat, Gujarat@youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.
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Pandya palash (@Pandyapalash) reported from Sūrat, Gujarat@youbroadband not fast it's third class service Make fool of customer No one concern about client satisfaction service Useless
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Shukan Sheth (@ShethShukan) reported from Sūrat, GujaratI am a user of @youbroadband , my modem's online light does work and internet not available. And when I am going to complaint against problem call doesn't going. reply soon
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Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat@youbroadband hey my internet is not working. From last 2 days. Can you help me?
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Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat@youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.
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yogesh toshniwal (@YToshniwal) reported from Sūrat, Gujarat@youbroadband I deposited the cheque on Monday. And it's 5 days I haven't got even installation of wifi at my house. I guess the poor service habits are continuing.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Deep Kakkad (@kakkadeep) reported"@youbroadband My internet has been down for days due to a 'node issue' in Rajkot. No clear ETA and no resolution. I need an urgent fix or a refund. Please provide the contact for the engineer on-site. My ID: hitesh_75. #YouBroadband #ServiceDown"
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HinduKomalaHarish786 (@worldpeacevg) reported@youbroadband since 4 days no one has been assigned to my connectivity issue. pathetic service. will not be renewing . 2026042302978
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Ghanshyam savaliya (@iamgsavaliya) reported@youbroadband I bought internet recently but everyday I am facing low speed issue Raised tickets multiple time but no solution If this remains then i need a full refund
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Suman (@Msuman916) reported@youbroadband I had requested permanent disconnection of my broadband connection on 25th February 2026.However, the connection is still not disconnected. Further, I escalated the issue to the Nodal Officer, who assured on 11th March 2026 that the issue would be resolved within24
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pratik_sable (@pratik_sable17) reported@youbroadband It's been 4 months since I returned the broadband equipment, and I'm still waiting for my refund. I've contacted customer support 10–20 times, but status is always in process. Is anyone actually working on this? Please process my refund immediately. #CustomerService
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Ｓｈａｒｍｉｌａ (@tongueinteeth10) reported@youbroadband my Internet services are giving issues since last week…but this service provider has not been able to resolve the issue. Their customer service also sucks. Their online and offline services are awful. Please don’t go for YOU Boradband @youbroadband
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Chinmay Kothekar (@chinmay_iam) reported@youbroadband pathetic service by @youbroadband in Nagpur. Network down since 3 days. Amazing follow up while renewing plan but absolutely **** service when network is down. Service worthy of @consumercourtin (consumer court’s) attention
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Siddhant Jalan (@Siddhant_LFC) reported@YOUBroadband, is "ghosting paying customers" a part of your standard technician training now? My home internet has been completely DEAD for the last 3 days. Get a team to my location and fix this today, or you can happily process my permanent disconnection.
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sc0utOP (@scouttanmay) reportedVapi–Daman deserves better internet. We're paying Mumbai/Delhi-level broadband prices, yet service quality is nowhere close. With only two major providers Quest Internet and @youbroadband effectively controlling the market, consumers are left with frequent outages, inconsistent speeds, and poor reliability which hurt creators, esports athletes, businesses and students alike. Personally, poor connectivity has cost me during national level esports tournaments. What's frustrating is that whenever giant reliable providers like Airtel Xstream Fiber and JioFiber look to expand into the region, there always seem to be roadblocks from the government officials preventing real competition. The people of Vapi–Daman deserve better choices and better internet.
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Lohit (@Lohit_95) reported@youbroadband , Internet is not working since early morning and is affecting our productivity. Please fix asap!! Account number : 2053901