You Broadband Outage Report in Sūrat, State of Gujarāt
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (65%)
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Wi-fi (18%)
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Total Blackout (12%)
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E-mail (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.
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abhi
(@abhidgohil) reported
from
Sūrat, State of Gujarāt
@youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!
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Vineet Narayan Singh
(@VineitNSingh) reported
from
Sūrat, State of Gujarāt
@youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.
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ravi patel
(@rp9700) reported
from
Sūrat, State of Gujarāt
Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and
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Palak Shah
(@palak63) reported
from
Sūrat, State of Gujarāt
@youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.
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ABHILASH
(@abhi_ar1) reported
from
Sūrat, State of Gujarāt
@youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.
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swetang gajera
(@SwetangGajera1) reported
from
Sūrat, State of Gujarāt
@youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.
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Palak Shah
(@palak63) reported
from
Sūrat, State of Gujarāt
@youbroadband Stop fooling people and better provide service to the people morons
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Kakadiya Yash ( yesjeck )
(@KakadiyaY) reported
from
Sūrat, State of Gujarāt
@youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice
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Uday Botale (उदय एकनाथ बोटले)
(@udayeb) reported
from
Sūrat, State of Gujarāt
@youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.
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CS Manthan desai
(@manthan98) reported
from
Sūrat, State of Gujarāt
@youbroadband You Broadbarnd doesn't care. I have given application to transfer my internet connection on new address since last many days. None of your representative or customer care are responding.
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Kakadiya Yash ( yesjeck )
(@KakadiyaY) reported
from
Sūrat, State of Gujarāt
You broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband
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MANOJKUMAR PRAJAPATI 🇮🇳
(@manojcprajapati) reported
from
Sūrat, State of Gujarāt
@ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1
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Paul Raja
(@paulraja007) reported
from
Sūrat, State of Gujarāt
@youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany
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amit singh
(@Amit191094Amit) reported
from
Sūrat, State of Gujarāt
@youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Ravi Lalla
(@RaviLalla1307) reported
@youbroadband 9822970774 Yeh numbers nai mujhe net connection abh I need customer care number and my id My mob number is 8668843293 I am fed up with you broadband
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Kunal Arjun Alkunte
(@KunalAlkunte) reported
@youbroadband our wifi is still not working social media team is also not responding or trying to reach out... Disgusting @jagograhakjago
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Saahil ◟̽◞̽
(@SaahilMehta45) reported
@youbroadband @ViCustomerCare. I'm from Pune, and there is no consistent internet connection. It has been 4 hours since no Internet Connection. Please solve this issue ASAP. It has been like this for the past week. It is really frustrating! Thank you! 🙏
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TheBhakt 🇮🇳
(@TheBhakt7) reported
@youbroadband Hey! Do you guys plan to give proper uninterrupted broadband service? Does it have to be off 2-3 times a week, sometimes it's down 2-3 times a day too!! Are you guys going to fix this? Seriously bad service!
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Advait Nair
(@AdvaitNair10) reported
@ViCustomerCare I understood it the first time. Can you guide me as to where should i post my concern on the site, as I know 2 ways- lodging complaint on app and through email, which I have already done. What is tech support team @youbroadband doing ?
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Hayagreev
(@Hayagreev20) reported
When I call to customer care they will say " sir at this time the internet will restore" but at that time the internet will not be restore.When ever I call to customer care they will repeat same words.I think @youbroadband does not respond to the customers issue which they are
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RAJ KUMAR ACHANTA
(@Rajacheiver) reported
@youbroadband stupid and worst customer service. @TRAI these guys are locking our amount
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Aman Bharti*
(@itsamankop) reported
@youbroadband I made a payment against a new connection in Mumbai & I'm yet to know if my area is serviceable. How long should one wait to know if you would provide them a connection or not. Already not happy with the cust service, how do you wish to build a long term relation.
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Vijay Rajput
(@vijayrajput0910) reported
@youbroadband Worst service provider
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Hayagreev
(@Hayagreev20) reported
@youbroadband Sir the same problem is repeated again since last 2hrs the internet is not there so can I get the permanent solution for this problem arise. This will be the final call for the restore my internet.If not i will tell the customers who are using your broadband not to take.