You Broadband

You Broadband Outage Report in Sūrat, State of Gujarāt

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

You Broadband Outage Chart in Sūrat, State of Gujarāt 11/27/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by You Broadband users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (9%)

    E-mail (9%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent You Broadband outage reports came from the following cities: Sūrat.

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City Problem Type Report Time
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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You Broadband Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • abhidgohil abhi (@abhidgohil) reported from Sūrat, State of Gujarāt

    @youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.

  • bhavinbvashi Bhavin Vashi (@bhavinbvashi) reported from Sūrat, State of Gujarāt

    Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem

  • manthan98 CS Manthan desai (@manthan98) reported from Sūrat, State of Gujarāt

    @youbroadband You Broadbarnd doesn't care. I have given application to transfer my internet connection on new address since last many days. None of your representative or customer care are responding.

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.

  • vijaylaheri3 Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, State of Gujarāt

    Very Bad Experince @youbroadband Everytime 5 Days continues Onward In Good Speed After Speed is Low , Internet Off . Not satisfied with you service I am Hungry To Given Complain in more and more time but You not care Your Valuable Customer 1/3

  • palak63 Palak Shah (@palak63) reported from Sūrat, State of Gujarāt

    @youbroadband Stop fooling people and better provide service to the people morons

  • KakadiyaY Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, State of Gujarāt

    @youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice

  • vijaylaheri3 Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, State of Gujarāt

    Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP

  • palak63 Palak Shah (@palak63) reported from Sūrat, State of Gujarāt

    @youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!

  • vijaylaheri3 Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, State of Gujarāt

    If you Not provide solution So I closed my conncetion And refundmy partial Amount BecauseIn last 2 week Every Day in Night 9 PM to 1 PM Wifi is off Then In morning internet is On ????????? 3/3 @youbroadband

  • Amit191094Amit amit singh (@Amit191094Amit) reported from Sūrat, State of Gujarāt

    @youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....

  • KakadiyaY Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, State of Gujarāt

    You broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi

  • udayeb Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, State of Gujarāt

    @youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @youbroadband hey my internet is not working. From last 2 days. Can you help me?

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • imlto 🇮🇳 | I am like this only | मैं ऐसाईच हूँ | (@imlto) reported

    Dear @youbroadband Rest assured that you have lost at least one customer today - me - thanks to the most unprofessional and pathetic service I have ever seen in any ISP in India. What else can I expect from @VodafoneGroup in India - disgusting abysmal levels of service. Cc. TRAI

  • KaustubhRadkar Kaustubh Radkar (@KaustubhRadkar) reported

    @youbroadband another sunday with NO Internet since am and wonderful customer care closed

  • patel_dipesh Dipesh Patel (@patel_dipesh) reported

    @manojsin @youbroadband Internet connection has been down for the last 3 days. Should I pay for that? Could not able to register my complaint using a mobile app as well. Same issues I have been facing for a couple of weeks and escalated issue to nodal officer, but no result.

  • VikenSolanki Viken Solanki (@VikenSolanki) reported

    @youbroadband is worst internet service provider, my internet is not working since last few days, complained many times but they didn't answer or took any complain seriously #pathatic #CustomerService

  • patel_dipesh Dipesh Patel (@patel_dipesh) reported

    @youbroadband Internet connection has been down for the last 3 days. Should I pay for that? Could not able to register my complaint using a mobile app as well. Same issues I have been facing for a couple of weeks and escalated issue to nodal officer, but no result.

  • MSivaku39334936 SivaKumar (@MSivaku39334936) reported

    @youbroadband Arun excello apartments Temple green near Oragadam Wifi not working from yesterday night , pl rectify ,for past 4 months 15 days a month connection is not proper, huge data saved by you and we are paying for one month !! No response from customer care numbers

  • NikhilKonde1 Nikhil Konde (@NikhilKonde1) reported

    @youbroadband Internet is down. It's been more then 24hrs and nobody is looking into the issue. Request ID: 2022060617995. @consumerforum_

  • asg005 anil godbole (@asg005) reported

    @youbroadband Do you really feelthat internet service should be 99.99%Up all time.What SLA you have with License provider @DoT_India @TRAI . Internet connection outage very common YOU BROADBAND customers . Well paid accounts ..The outage without response from service provider.

  • jigisha_jaiswal Jigisha Jaiswal (@jigisha_jaiswal) reported

    @youbroadband i have never experienced any worse service. Wifi connection grievance is conveyed since last four days, still no action taken from your end. Ticket id: 2022060104636 Please look into asap. Pune.

  • Subuuuu27 Shubh Patel (@Subuuuu27) reported

    Rajdeep sir can you suggest me a good broadband cause local providers are just not working and @youbroadband didn't worked when 8 was their consumer now my brother said that they are providing services great what should I do.. Broadband industry just improving backwords (3/3)