You Broadband Outage Report in Sūrat, State of Gujarāt
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (56%)
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E-mail (25%)
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Total Blackout (19%)
Community Discussion
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You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Dhanesh
(@dhaneshvithani) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.
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Bhavin Vashi
(@bhavinbvashi) reported
from
Sūrat, State of Gujarāt
Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem
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yogesh toshniwal
(@YToshniwal) reported
from
Sūrat, State of Gujarāt
@youbroadband I deposited the cheque on Monday. And it's 5 days I haven't got even installation of wifi at my house. I guess the poor service habits are continuing.
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Sharad Paghadal
(@sharad_paghadal) reported
from
Sūrat, State of Gujarāt
@VodafoneIN @youbroadband I’m getting 1 mbps surfing speed with my 75MBPS plan. Your complaint number is not reachable and my complaint is not assigning to any engineer. Please help with this, as in current lockdown situation - internet is must.
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Pandya palash
(@Pandyapalash) reported
from
Sūrat, State of Gujarāt
@youbroadband not fast it's third class service Make fool of customer No one concern about client satisfaction service Useless
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Paul Raja
(@paulraja007) reported
from
Sūrat, State of Gujarāt
@youbroadband Getting worst day by day. I am paying for 50mbps speed and not even getting 1mbps. Youbroadband is cheating customers. Just looting people's money. useless service. Most of the time internet does not work.
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alpesh_vala29
(@AVala29) reported
from
Sūrat, State of Gujarāt
@youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*
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Dhanesh
(@dhaneshvithani) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN i complaint 3 days ago and now today also lost connection. Not go 6 days continue running without shutdown. Very poor service.
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Vijay Mandanka
(@Old_Wine1312) reported
from
Sūrat, State of Gujarāt
@youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.
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Sharad Paghadal
(@sharad_paghadal) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC
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Dhanesh
(@dhaneshvithani) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN today for 3 hours its running after that once again drop it. I dont know when its done permanent solution.
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.
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Pandya palash
(@Pandyapalash) reported
from
Sūrat, State of Gujarāt
@youbroadband Dear @youbroadband within one day service interrupted 12 times what a bkwas service Why I'm pay full service price because you can't provide service
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Virendra
(@Virendr40641218) reported
from
Sūrat, State of Gujarāt
@youbroadband totally irresponsible even after complaints to local and email to nodal officials not a single person care in last 22 days as there is no any internet service in our home till today there is no internet
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Paul Raja
(@paulraja007) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN The worst service what people can get is Youbroadband. They are just cheating people and looting money. Everyday my internet does not work and i get these stupid message from Youbroadband. Service might have affected due to a N/W issue.#worstservice
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Ashok Sharma
(@AshokGujarat) reported
from
Sūrat, State of Gujarāt
@youbroadband @youbroadband my internet connection is not working for last 7 hours
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.
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Prashant
(@Prashantv1983) reported
from
Sūrat, State of Gujarāt
@Rajesh19031987 @youbroadband Very bad speed ,leave from @youbroadband
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Sanjay Gadhethariya
(@SM_Gadhethariya) reported
from
Sūrat, State of Gujarāt
@youbroadband raised request since 27.07.2019. Still no response from your team. Kindly help. We are not getting any response on customer care number. Account number is sg135.
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Uday Botale (उदय एकनाथ बोटले)
(@udayeb) reported
from
Sūrat, State of Gujarāt
@youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Siddhanth Sisodia
(@SiddhanthSisod1) reported
@youbroadband New update over internet disconnection of this service - it will take more than 10 days for a disconnection and after 10 days you'll blamed for using internet during disconnection. Tried to speak to the supervisor but, same agent speaks back changing language. 👏🏻
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Narpat Kumar
(@NarpatK81246559) reported
@youbroadband WiFi has a poor company name, its youbroadband is the worst company in case of sirvice taking care of it while putting it on shop or office .वाइफाई की एक घटिया कंपनी है नाम है उसका youbroadband उससे दुकान या ओफिस पर लगाते समय धयान रखे sirvice के मामले सब से
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Abhinav Mishra
(@FoodHogger101) reported
Had the worst service experience with YouBroadband. Have been waiting for a simple refund for 10 months now @youbroadband
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Er. Vijay Laheri
(@vijaylaheri3) reported
@youbroadband Worst service ever @youbroadband 7 days Complete But till time not any update What Kind of service ???
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Vishwas Mahadev🇮🇳
(@Vishwas_Mahadev) reported
@youbroadband I have raised a concern with YOU broadband customer care and there is no respone yet. It's already been 24 hours since I have raised. Ref Id. 2021013109788 Can I expect an update on it by EOD ?
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Gaurav Vyas
(@hellogaurav21) reported
@youbroadband I raised request on 31st Oct 20 to terminate my Idea broadband connection but it is not resolved yet Name - Gaurav Vyas user ID - 2000400069 Service Request No raised for Termination of connection 2020103122500 Web Id: - 2000400069 Relationship No. : 1926402
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Chetan Bhuva
(@Chetbhuva) reported
@youbroadband worst support recieved.All the executives are giving false commitments. Power is used without customer consent. Even not give any compansation.If internet is down that's cost to customer, No days will credit. Complaint no: 2021020520618, 2021020521167, 2021020521191
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ankur soni
(@ankur26587) reported
@youbroadband worst service ever . Complain for net they put my request on priority but no result. 2 exams not given by my child who is responsible.
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Rohan Kulkarni
(@NeoBaman) reported
@youbroadband my internet is down frequently. Your cust. Care says that the turn around time for resolution is 3 days i.e. 24 "working" hours. Do you think this is reasonable?
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kingo indian sr.
(@KeyurKingo) reported
@youbroadband @youbroadband My issue is not resolved. My internet is not working from yesterday. I called somay time to call center. It is 5:47 pm 5 feb internet is not working. I got message your services is resolved and for few minutes internet on and then it is disconnectd