You Broadband

You Broadband Outage Report in Sūrat, State of Gujarāt

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

You Broadband Outage Chart in Sūrat, State of Gujarāt 02/04/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by You Broadband users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

Community Discussion

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You Broadband Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • paulraja007 Paul Raja (@paulraja007) reported from Sūrat, State of Gujarāt

    @youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany

  • KakadiyaY Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, State of Gujarāt

    @youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice

  • abhi_ar1 ABHILASH (@abhi_ar1) reported from Sūrat, State of Gujarāt

    @youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.

  • vishakhamundra Vishakha Mundhra (@vishakhamundra) reported from Sūrat, State of Gujarāt

    @youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund

  • palak63 Palak Shah (@palak63) reported from Sūrat, State of Gujarāt

    @youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.

  • rp9700 ravi patel (@rp9700) reported from Sūrat, State of Gujarāt

    Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and

  • pandav_devang Pandav Devang (@pandav_devang) reported from Sūrat, State of Gujarāt

    Hello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.

  • Amit191094Amit amit singh (@Amit191094Amit) reported from Sūrat, State of Gujarāt

    @youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....

  • SwetangGajera1 swetang gajera (@SwetangGajera1) reported from Sūrat, State of Gujarāt

    @youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.

  • vijaylaheri3 Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, State of Gujarāt

    Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.

  • VineitNSingh Vineet Narayan Singh (@VineitNSingh) reported from Sūrat, State of Gujarāt

    @youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.

  • abhidgohil abhi (@abhidgohil) reported from Sūrat, State of Gujarāt

    @youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband

  • manojcprajapati MANOJKUMAR PRAJAPATI 🇮🇳 (@manojcprajapati) reported from Sūrat, State of Gujarāt

    @ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!

  • palak63 Palak Shah (@palak63) reported from Sūrat, State of Gujarāt

    @youbroadband Stop fooling people and better provide service to the people morons

  • KakadiyaY Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, State of Gujarāt

    You broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • DarpanMahant Darpan Mahant @ The Warrior (@DarpanMahant) reported from Arun Arekar -residence, State of Gujarāt

    Fully 3rd class service of @youbroadband @VodafoneIN @VodafoneGroup Once in a day problem of connectivity for broadband internet service... @TRAI @GoI_MeitY

  • vibe1972 VB (@vibe1972) reported from Mumbai, State of Mahārāshtra

    @Anonymo9892 @youbroadband @TRAI Useless service the CEO & MD must step down

  • vibe1972 VB (@vibe1972) reported from Mumbai, State of Mahārāshtra

    @RahulKa95062054 @youbroadband 2 months not resolved my issue I have been made to complaint to@every tom **** & Harry in this company and on all portals I wrote to their ceo/MD on linked in too...no respite!

  • SumitDeshpand11 Sumit Deshpande (@SumitDeshpand11) reported from Hadapsar, State of Mahārāshtra

    @youbroadband Internet is down since this afternoon in karve nagar. Registered complaint on customer care. No message with complaint number. Pathetic service during such critical time.

  • i_m_debu Debabrata Patnaik (@i_m_debu) reported from PETROL BUNK ORR, State of Karnataka

    @subhs467 @youbroadband Bro raise a complaint with some govt authority private sector sucks in responses. No proper rules and guidelines they just sell as they which without support.

  • Mittal_Vishal Vishal Mittal (@Mittal_Vishal) reported from Arun Arekar -residence, State of Gujarāt

    @youbroadband your promo code is not working!!!! Being existing customers it still says promo code invalid.

  • mukund_pro NullExceptions (@mukund_pro) reported from Mumbai Suburban, State of Mahārāshtra

    Poor service of @youbroadband. They'd don't care about their customer. My friend's problem is not resolved and still no response form them.

  • sir_sagar_patel SAGAR Patel (@sir_sagar_patel) reported from Lal Darwaja, State of Gujarāt

    Hello @youbroadband your customer service is very worst because I have lost my internet connectivity in every 10 to 15 minutes. Already I have completion many times regarding that but still I am not getting any proper response from your customer care. @VodafoneIN @youbroadband

  • vibe1972 VB (@vibe1972) reported from Mumbai, State of Mahārāshtra

    @babureddyh @youbroadband 2 months not resolved my issue I have been made to complaint to@every tom **** & Harry in this company and on all portals I wrote to their ceo/MD on linked in too...no respite!

  • Swapnali5xari Swapnali (@Swapnali5xari) reported from Pune, State of Mahārāshtra

    @youbroadband worst service. I have paid immediately for connection on 20th feb and still the work is not done. I tried to call @youbroadband more than 30 times daily. They are giving bullshit reasons. I think I should go to @ConsumerCourt_ Now.