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You Broadband outages and service status in Sūrat, Gujarat

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  • You Broadband generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.

YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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You Broadband Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • SM_Gadhethariya
    Sanjay Gadhethariya (@SM_Gadhethariya) reported from Sūrat, Gujarat

    @youbroadband raised request since 27.07.2019. Still no response from your team. Kindly help. We are not getting any response on customer care number. Account number is sg135.

  • palak63
    Palak Shah (@palak63) reported from Sūrat, Gujarat

    @youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.

  • vijaylaheri3
    Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, Gujarat

    Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP

  • abhidgohil
    abhi (@abhidgohil) reported from Sūrat, Gujarat

    @youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband

  • dhaneshvithani
    Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.

  • Sandeepshinde27
    Sandeep Shinde (@Sandeepshinde27) reported from Sūrat, Gujarat

    @youbroadband @ViCustomerCare Recived your Thank You, but it's useless for me, without your action on my complain... It's 5th day after logging complain in your system and still my complain is just transferring from one to another.. Head's off to your Service Department 🙏

  • dhaneshvithani
    Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN i complaint 3 days ago and now today also lost connection. Not go 6 days continue running without shutdown. Very poor service.

  • bhatiar06
    Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat

    @youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!

  • rp9700
    ravi patel (@rp9700) reported from Sūrat, Gujarat

    Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and

  • bhatiar06
    Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat

    @youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.

  • YToshniwal
    yogesh toshniwal (@YToshniwal) reported from Sūrat, Gujarat

    @youbroadband I deposited the cheque on Monday. And it's 5 days I haven't got even installation of wifi at my house. I guess the poor service habits are continuing.

  • nikss_paradva
    Nikunj Paradva #surtidevs (@nikss_paradva) reported from Sūrat, Gujarat

    The worst ever service by @youbroadband powered by @VodafoneIN , 25 days are passed but till now no solution provided for my shifting issues in Surat Branch. 11 times called in customer care. they replied in four working hours our backend team call you.till now no one call i got.

  • SwetangGajera1
    swetang gajera (@SwetangGajera1) reported from Sūrat, Gujarat

    @youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.

  • bhavin_sutare
    Bhavin Sutare (@bhavin_sutare) reported from Sūrat, Gujarat

    No internet from morning , how can i work and my staff members can work in office, totally bad service @youbroadband

  • vnayptl
    Vinay Patel (@vnayptl) reported from Sūrat, Gujarat

    @youbroadband My Broadband is down from last 3 days i have registered complaint against it 2 days ago on app and called customer care too yesterday but still no technician has arrived.

  • paulraja007
    Paul Raja (@paulraja007) reported from Sūrat, Gujarat

    @youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany

  • VaghelaPathik
    Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat

    @narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?

  • Old_Wine1312
    Vijay Mandanka (@Old_Wine1312) reported from Sūrat, Gujarat

    @youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.

  • kalpesh7993
    chowkidar kalpesh patil (@kalpesh7993) reported from Sūrat, Gujarat

    @youbroadband u think ur speed and services so smart and fast, last 24 hr se #internet #connectivity bandh he service man ko call karo to no answer, no reply, agar Nahi Hota to na bolo market me bahut #ISP he ,

  • bhatiar06
    Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat

    @DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • worldpeacevg
    HinduKomalaHarish786 (@worldpeacevg) reported

    @youbroadband since 4 days no one has been assigned to my connectivity issue. pathetic service. will not be renewing . 2026042302978

  • wankhde_tushar
    tushar (@wankhde_tushar) reported

    @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

  • HirenPoskar
    Hiren Patel (@HirenPoskar) reported

    @youbroadband Ping to public DNS takes average time 1226ms. Either internet completely shut or very poor speed in prime location. Technical person checks weather I have used 1mb of data last 24 hours, then I request closed w/o visiting or contacting customer.

  • Jigssy_Sanotra
    Jignesh Sanotra (@Jigssy_Sanotra) reported

    @ViCustomerCare even after one of your executive noted my case, @youbroadband has not assigned a technician yet and the case is still open. Is this the customer service quality you provide?

  • kunalk143
    kottawarkunal (@kunalk143) reported

    @youbroadband @SameerOnmyway Internet is down since 2 pm Yday...No update no support....

  • wankhde_tushar
    tushar (@wankhde_tushar) reported

    @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

  • alex_daniel81
    Alex Daniel (@alex_daniel81) reported

    @youbroadband my broadband connection has not been working since the 17th of March. Despite multiple calls and complaints registered at your help centre there has not been any response or resolution. Your call centre team can only give me assurances.

  • smiley_abs
    लक्ष्मीपुत्र अभिलाष (@smiley_abs) reported

    @gunjan619 @youbroadband Paid service bc

  • wankhde_tushar
    tushar (@wankhde_tushar) reported

    @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

  • VK1980VK
    Vikram | Prop Firm Rules Explained (@VK1980VK) reported

    @youbroadband Using your service since 2013 but of late the standards have deteriorated to extents that I told my team to not consider you for our office requirement. Pathetic service doesn't just lose your existing customers but also affects the addition of new ones. Another vi in the making