You Broadband Outage Report in Sūrat, State of Gujarāt
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (83%)
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Total Blackout (6%)
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Wi-fi (6%)
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TV (6%)
Community Discussion
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You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.
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abhi
(@abhidgohil) reported
from
Sūrat, State of Gujarāt
@youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband hey my internet is not working. From last 2 days. Can you help me?
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amit singh
(@Amit191094Amit) reported
from
Sūrat, State of Gujarāt
@youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
Very Bad Experince @youbroadband Everytime 5 Days continues Onward In Good Speed After Speed is Low , Internet Off . Not satisfied with you service I am Hungry To Given Complain in more and more time but You not care Your Valuable Customer 1/3
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
If you Not provide solution So I closed my conncetion And refundmy partial Amount BecauseIn last 2 week Every Day in Night 9 PM to 1 PM Wifi is off Then In morning internet is On ????????? 3/3 @youbroadband
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.
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Uday Botale (उदय एकनाथ बोटले)
(@udayeb) reported
from
Sūrat, State of Gujarāt
@youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP
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Kakadiya Yash ( yesjeck )
(@KakadiyaY) reported
from
Sūrat, State of Gujarāt
You broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?
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CS Manthan desai
(@manthan98) reported
from
Sūrat, State of Gujarāt
@youbroadband You Broadbarnd doesn't care. I have given application to transfer my internet connection on new address since last many days. None of your representative or customer care are responding.
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!
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Kakadiya Yash ( yesjeck )
(@KakadiyaY) reported
from
Sūrat, State of Gujarāt
@youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi
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Bhavin Vashi
(@bhavinbvashi) reported
from
Sūrat, State of Gujarāt
Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Ashutosh Puntambekar
(@AshutoshPuntam1) reported
@isthisswiggy @youbroadband I agree…the connection is down for a couple of hours every other day. God knows what they do ! And they are so Teflon coated that any amount of criticism is like water off a ducks back
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Ponnapureddy Anilkumareddy
(@PonnapureddyA) reported
@youbroadband My account number is 2155231, I took this connection on 14th Jan,I paid for 6 months same day,on 21st Jan I got activated and till date the connection is not working,this kind of worst service you are giving for the customer at the starting itself.cust care useless
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Kaushal Kakade
(@KaushalKakade) reported
@chauhan207 @youbroadband1 @youbroadband Bro its a waste of time to be with youbroadband. There employees don't know anything or else they just ignoring the customer request. If you raised any compliments from app then they will resolve the issues without checking with us. Please change subscriber if possible.
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Urvashi
(@kingfisherontap) reported
@youbroadband wtf is happening? Internet is going out literally every other day this month. How am I supposed to work from home during a pandemic with these outages?
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manoj sure
(@manojsure3) reported
@youbroadband Worst ever customer care and service ever experienced. Never cares to address the issues of consumers. Only care for their money.
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Harshil Vithlani
(@vithlaniharshil) reported
Very disappointing service from a well known service provider my connection is already discontinued by my side since October 2021 and today its 21st January I haven’t received my Deposit money back.I request @youbroadband if they can help in this matter. #verydisappointingservice
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Harshil Vithlani
(@vithlaniharshil) reported
@youbroadband Very disappointing service from a well know service provider my connection is already discontinued by my side since October 2021 and today its 21st January I haven’t received my Deposit money back. I request @youbroadband if they can help in this matter. #verydisappointingservice
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kishan gabani
(@GabaniKishan) reported
Fraud Company @youbroadband At time of Buying plan Company give Promise for 15 Months, After 13 Month Connection is Discounting. After so much call in CustomerCare, So much Mail to Customercare. Still time No reply and Solve my Problem. What a Poor Management/Company.
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Ponnapureddy Anilkumareddy
(@PonnapureddyA) reported
@youbroadband Hello,I have asked for a new connection on 14th Jan,paid amount on same day for 6 months.Connection activated on 21st Jan,but connection not working,sales guy and technician not responding properly.Cust care is saying stories.very worst experience in the starting.
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Priyam Prasad
(@thatpisceangirl) reported
@youbroadband We’re so disappointed in your service.Your customer care execs & technicians have been taking us for a ride for more than 10 days. Been calling incessantly for just transferring the connection even when the entire money is paid! #Unprofessional #WorstServiceEver