You Broadband outages and service status in Sūrat, Gujarat
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- You Broadband generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
-
Pandav Devang (@pandav_devang) reported from Sūrat, GujaratHello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.
-
Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, GujaratVery Bad Experince @youbroadband Everytime 5 Days continues Onward In Good Speed After Speed is Low , Internet Off . Not satisfied with you service I am Hungry To Given Complain in more and more time but You not care Your Valuable Customer 1/3
-
Abdul Quddus Ansari (@aqansari90) reported from Sūrat, Gujarat@youbroadband @VeekayF Is it your service? If you are unable to provide proper service, wind up your business.
-
Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat@youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.
-
alpesh_vala29 (@AVala29) reported from Sūrat, Gujarat@youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*
-
Paul Raja (@paulraja007) reported from Sūrat, Gujarat@youbroadband Getting worst day by day. I am paying for 50mbps speed and not even getting 1mbps. Youbroadband is cheating customers. Just looting people's money. useless service. Most of the time internet does not work.
-
ABHILASH (@abhi_ar1) reported from Sūrat, Gujarat@youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.
-
Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, Gujarat@youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice
-
Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat@youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi
-
Bhavin Vashi (@bhavinbvashi) reported from Sūrat, GujaratHello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem
-
Sharad Paghadal (@sharad_paghadal) reported from Sūrat, Gujarat@VodafoneIN @youbroadband I’m getting 1 mbps surfing speed with my 75MBPS plan. Your complaint number is not reachable and my complaint is not assigning to any engineer. Please help with this, as in current lockdown situation - internet is must.
-
Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat@DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund
-
yogesh toshniwal (@YToshniwal) reported from Sūrat, Gujarat@youbroadband I deposited the cheque on Monday. And it's 5 days I haven't got even installation of wifi at my house. I guess the poor service habits are continuing.
-
Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, GujaratYou broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband
-
Virendra (@Virendr40641218) reported from Sūrat, Gujarat@youbroadband totally irresponsible even after complaints to local and email to nodal officials not a single person care in last 22 days as there is no any internet service in our home till today there is no internet
-
Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat@narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?
-
Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat@youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.
-
chintan c jhaveri (@chintancjhaveri) reported from Sūrat, GujaratWith ridiculous service of @youbroadband I was about to miss my law exams today! would love to gift you 🔐& a books of companies act & consumer protection laws, but I wonder if you can read & response, as you hardly responded to the complains we do.#internetshutdown #youbroadband
-
abhi (@abhidgohil) reported from Sūrat, Gujarat@youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband
-
Nikunj Paradva #surtidevs (@nikss_paradva) reported from Sūrat, GujaratThe worst ever service by @youbroadband powered by @VodafoneIN , 25 days are passed but till now no solution provided for my shifting issues in Surat Branch. 11 times called in customer care. they replied in four working hours our backend team call you.till now no one call i got.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
-
Bhavesh Soni (@mr_bi2) reported@youbroadband @youbroadband My internet has been completely down since 6 June 2026. I've raised multiple complaints, and each time it works for 5 minutes before failing again. Technicians have visited multiple times but no permanent fix. Please resolve this today 2026061804648
-
wulverine🆘 (@gameovertheog) reported@youbroadband down again? No customer care number is active. Nice scam Resolve FAST
-
kottawarkunal (@kunalk143) reported@youbroadband @SameerOnmyway Most Pathetic Service Provider In Pune , Internet is down for more than 8 Hrs No update No Customer Support and Same issue happening at least twice a week....#Pune #Broadband #PatheticSetvice
-
tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
-
Jignesh Sanotra (@Jigssy_Sanotra) reported@youbroadband is there anyone to look into the issue? This is #pathetic #customerservice
-
kottawarkunal (@kunalk143) reported@youbroadband @SameerOnmyway 2178317 Why Internet is down for more than 20 hrs In balewadi Pune...And no one is answering Calls / Support is also down...You guys are the Best in Pathetic service Provider in Pune...
-
Vikram | Prop Firm Rules Explained (@VK1980VK) reported@youbroadband Using your service since 2013 but of late the standards have deteriorated to extents that I told my team to not consider you for our office requirement. Pathetic service doesn't just lose your existing customers but also affects the addition of new ones. Another vi in the making
-
Alex Daniel (@alex_daniel81) reported@youbroadband my broadband connection has not been working since the 17th of March. Despite multiple calls and complaints registered at your help centre there has not been any response or resolution. Your call centre team can only give me assurances.
-
लक्ष्मीपुत्र अभिलाष (@smiley_abs) reported@gunjan619 @youbroadband Paid service bc
-
Supantha Bhattacharyya (@baldbong) reported@youbroadband There is no Internet connection at my residence since 12 pm, 09-05-2036. After repeated calls, the connection was restored in the rest of the area but mine (1806810) still continues to be affected causing great difficulty in my professional work. Kindly help!