1. Home
  2. ❯
  3. Companies
  4. ❯
  5. You Broadband
  6. ❯
  7. Sūrat, Gujarat
You Broadband

You Broadband Outage Report in Sūrat, Gujarat

Why is my You Broadband service not working?

No problems detected

If you are having issues, please submit a report below.

YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Full Outage Map

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by You Broadband users through our website.

  • 89% Internet (89%)
  • 11% Total Blackout (11%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • Virendr40641218
    Virendra (@Virendr40641218) reported from Sūrat, Gujarat

    @youbroadband totally irresponsible even after complaints to local and email to nodal officials not a single person care in last 22 days as there is no any internet service in our home till today there is no internet

  • dhaneshvithani
    Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.

  • Pandyapalash
    Pandya palash (@Pandyapalash) reported from Sūrat, Gujarat

    @youbroadband not fast it's third class service Make fool of customer No one concern about client satisfaction service Useless

  • paulraja007
    Paul Raja (@paulraja007) reported from Sūrat, Gujarat

    @youbroadband Getting worst day by day. I am paying for 50mbps speed and not even getting 1mbps. Youbroadband is cheating customers. Just looting people's money. useless service. Most of the time internet does not work.

  • AshokGujarat
    Ashok Sharma (@AshokGujarat) reported from Sūrat, Gujarat

    @youbroadband @youbroadband my internet connection is not working for last 7 hours

  • sharad_paghadal
    Sharad Paghadal (@sharad_paghadal) reported from Sūrat, Gujarat

    @VodafoneIN @youbroadband I’m getting 1 mbps surfing speed with my 75MBPS plan. Your complaint number is not reachable and my complaint is not assigning to any engineer. Please help with this, as in current lockdown situation - internet is must.

  • udayeb
    Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, Gujarat

    @youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.

  • nikss_paradva
    Nikunj Paradva #surtidevs (@nikss_paradva) reported from Sūrat, Gujarat

    The worst ever service by @youbroadband powered by @VodafoneIN , 25 days are passed but till now no solution provided for my shifting issues in Surat Branch. 11 times called in customer care. they replied in four working hours our backend team call you.till now no one call i got.

  • SM_Gadhethariya
    Sanjay Gadhethariya (@SM_Gadhethariya) reported from Sūrat, Gujarat

    @youbroadband raised request since 27.07.2019. Still no response from your team. Kindly help. We are not getting any response on customer care number. Account number is sg135.

  • dhaneshvithani
    Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN today for 3 hours its running after that once again drop it. I dont know when its done permanent solution.

  • Old_Wine1312
    Vijay Mandanka (@Old_Wine1312) reported from Sūrat, Gujarat

    @youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.

  • Pandyapalash
    Pandya palash (@Pandyapalash) reported from Sūrat, Gujarat

    @youbroadband Dear @youbroadband within one day service interrupted 12 times what a bkwas service Why I'm pay full service price because you can't provide service

  • Prashantv1983
    Prashant (@Prashantv1983) reported from Sūrat, Gujarat

    @Rajesh19031987 @youbroadband Very bad speed ,leave from @youbroadband

  • nikss_paradva
    Nikunj Paradva #surtidevs (@nikss_paradva) reported from Sūrat, Gujarat

    The worst ever service by @youbroadband powered by @VodafoneIN , 25 days are passed but till now no solution provided for my shifting issues in Surat Branch.

  • dhaneshvithani
    Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN i complaint 3 days ago and now today also lost connection. Not go 6 days continue running without shutdown. Very poor service.

  • kalpesh7993
    chowkidar kalpesh patil (@kalpesh7993) reported from Sūrat, Gujarat

    @youbroadband u think ur speed and services so smart and fast, last 24 hr se #internet #connectivity bandh he service man ko call karo to no answer, no reply, agar Nahi Hota to na bolo market me bahut #ISP he ,

  • paulraja007
    Paul Raja (@paulraja007) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN The worst service what people can get is Youbroadband. They are just cheating people and looting money. Everyday my internet does not work and i get these stupid message from Youbroadband. Service might have affected due to a N/W issue.#worstservice

  • YToshniwal
    yogesh toshniwal (@YToshniwal) reported from Sūrat, Gujarat

    @youbroadband I deposited the cheque on Monday. And it's 5 days I haven't got even installation of wifi at my house. I guess the poor service habits are continuing.

  • AVala29
    alpesh_vala29 (@AVala29) reported from Sūrat, Gujarat

    @youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*

  • sharad_paghadal
    Sharad Paghadal (@sharad_paghadal) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • ChiragMangukia
    Chirag Mangukia (@ChiragMangukia) reported

    @youbroadband I very well aware that your service is very poor. But in the time of hardship when everyone is working from home you guys should work on complains actively. Yesterday noon I had registered a complain as Internet is not working, still no Engineer is assigned...

  • SujataThakkar
    sujata thakkar (@SujataThakkar) reported

    @youbroadband pathetic service provider.Hopeless customer service given since 3 days my net is not working lodged complaon but no one has turned up yet

  • Raghav20490696
    Raghav (@Raghav20490696) reported

    @youbroadband , @TRAI TRAI team please take action against youbroadband service provider.almost 10 days in month connection going down and don't have proper technical support. Now also connection down request raised on 20th req no 2020122000096.pls intervene

  • jaiminshah83194
    Jaimin Shah (@jaiminshah83194) reported

    Worst service ever faced by @youbroadband .Everyday internet connection got disconnected and we are not able to attend lectures and work from home. And once complaint register within 24 hour their support teams comes and ask for OTP and without the customer's confirm. resolved

  • raju_yadav__
    Raju Yadav (@raju_yadav__) reported

    @youbroadband don't take this broadband connection, below poor service provider, please take any other broadband.

  • appearsrajan
    Rajan Thakkar (@appearsrajan) reported

    Here are my some advantages of using youbroadband: 1. Their customer care reps read from a script so you couldn't be emotionally harmed, they also will repeat steps as they don't give a ****. 2. They will work as your psychologist as all they say is they 'understand'. (8/n)

  • appearsrajan
    Rajan Thakkar (@appearsrajan) reported

    @ViCustomerCare Dear Yash, You can't help as your brothers and sisters whom I also like to call BS have already 'registered my complaint' and they aren't doing ****, how about you call the people at @youbroadband who provide us the 'best network' Regards, Go **** yourself

  • appearsrajan
    Rajan Thakkar (@appearsrajan) reported

    All this incompetencies of Vodafone/Idea/Youbroadband workers and failure of their app for problem resolutions justifies what they are going through in India financially and gives reasons why they are not able to compete with the likes of @reliancejio and @airtelindia (7/n)

  • hirendavra198
    Hiren davra (@hirendavra198) reported

    @youbroadband You brodbend service is very bed i share my experience . #youbrodbank fraud

  • raju_yadav__
    Raju Yadav (@raju_yadav__) reported

    @youbroadband Waste network below poor service