You Broadband Outage Report in Sūrat, State of Gujarāt
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (63%)
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Wi-fi (19%)
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Total Blackout (13%)
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E-mail (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.
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Sharad Paghadal
(@sharad_paghadal) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi
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Vijay Mandanka
(@Old_Wine1312) reported
from
Sūrat, State of Gujarāt
@youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.
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Dhanesh
(@dhaneshvithani) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN today for 3 hours its running after that once again drop it. I dont know when its done permanent solution.
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Prashant
(@Prashantv1983) reported
from
Sūrat, State of Gujarāt
@Rajesh19031987 @youbroadband Very bad speed ,leave from @youbroadband
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alpesh_vala29
(@AVala29) reported
from
Sūrat, State of Gujarāt
@youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.
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Paul Raja
(@paulraja007) reported
from
Sūrat, State of Gujarāt
@youbroadband Getting worst day by day. I am paying for 50mbps speed and not even getting 1mbps. Youbroadband is cheating customers. Just looting people's money. useless service. Most of the time internet does not work.
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Dhanesh
(@dhaneshvithani) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN i complaint 3 days ago and now today also lost connection. Not go 6 days continue running without shutdown. Very poor service.
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband hey my internet is not working. From last 2 days. Can you help me?
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Sharad Paghadal
(@sharad_paghadal) reported
from
Sūrat, State of Gujarāt
@VodafoneIN @youbroadband I’m getting 1 mbps surfing speed with my 75MBPS plan. Your complaint number is not reachable and my complaint is not assigning to any engineer. Please help with this, as in current lockdown situation - internet is must.
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Uday Botale (उदय एकनाथ बोटले)
(@udayeb) reported
from
Sūrat, State of Gujarāt
@youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.
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Virendra
(@Virendr40641218) reported
from
Sūrat, State of Gujarāt
@youbroadband totally irresponsible even after complaints to local and email to nodal officials not a single person care in last 22 days as there is no any internet service in our home till today there is no internet
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
Very Bad Experince @youbroadband Everytime 5 Days continues Onward In Good Speed After Speed is Low , Internet Off . Not satisfied with you service I am Hungry To Given Complain in more and more time but You not care Your Valuable Customer 1/3
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Dhanesh
(@dhaneshvithani) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.
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Paul Raja
(@paulraja007) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN The worst service what people can get is Youbroadband. They are just cheating people and looting money. Everyday my internet does not work and i get these stupid message from Youbroadband. Service might have affected due to a N/W issue.#worstservice
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Bhavin Vashi
(@bhavinbvashi) reported
from
Sūrat, State of Gujarāt
Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Rohit patil
(@patilrohit83) reported
@youbroadband @youbroadband1 the connection is down and concern person's are not picking up my calls. For your service feels like Paid money brought headache. No one bother to solve issue. non refundable policy bt dn't mentioned that you are not providing service also @DoT_India
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hitesh rajpurohit
(@hiteshtherapper) reported
@youbroadband for the last few days im not getting good speed matter of fact my plan is of 100mbps but it don’t go even 60-70mbps speed since i recharged and now the speed even got worse fix this
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Vaibhav Tank
(@vaibhav_tank) reported
@youbroadband Worst service don’t purchase @youbroadband I have registered a complaint some days a go but no technician or support team is responding. I have called and sent an email also but still i got 3 Kbps download speed. Worst service.
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Ashish Nijhawan
(@ashishnijhawan) reported
@youbroadband my broadband is now down 4 more than 2 months (area- wakad, pune)! No update on resolution! Customer care not responding to cancellation & refund of my 12 months advance payment. Is this your service quality?
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Vaibhav Tank
(@vaibhav_tank) reported
@youbroadband Worst service don’t purchase @youbroadband I have registered a complaint some days a go but no technician or support team is responding. I have called and sent an email also but still i got 3 Kbps download speed. Worst service. Purchase @GTPL_Care
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Jayashri Ramesh Sundaram
(@unfamilyargirl) reported
@youbroadband UNPROFESSIONAL !!! is the word that suits Youbroad band best. It had been nearly 6 months since I disconnected my youbroad band connection due to how bad their network was. My refund cheque has not reached me despite multiple requests, calls and messages.
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Chandraprakash Pandey(Lavkush)
(@lavakushpandey) reported
@youbroadband Your engineers close the complaint without visiting, After taking your service, I am sitting free to lodge complaints by calling again and again, Why your company not taking action against this type of employees Driver seva trust Reg no 9327058949 Chandraprakash 9428095016
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malavika khatavkar
(@malavikakhatav2) reported
@vedangpandya @youbroadband I’m facing the same issue and they just refuse to help or respond…
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Vaibhav Tank
(@vaibhav_tank) reported
@youbroadband Worst service don’t purchase @youbroadband I have registered a complaint some days a go but no technician or support team is responding. I have called and sent an email also but still i got 3 Kbps download speed. Worst service. Purchase @GTPL_Care
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Avinash
(@asshirsath9) reported
@youbroadband @youbroadband what a pathetic Service... trying to get connection from you from 3rd Jan still connection is in process...paid twice money one is not refunded yet account number:2156286