You Broadband

You Broadband Outage in Sūrat, State of Gujarāt

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The following chart shows the number of reports that we have received about You Broadband over the past 24 hours from users in Sūrat and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

You Broadband Outage Chart in Sūrat, State of Gujarāt 12/08/2022 11:55

December 08: Problems at You Broadband

You Broadband is having issues since 09:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 63.64% Internet
  • Wi-fi 18.18% Wi-fi
  • Total Blackout 9.09% Total Blackout
  • E-mail 6.82% E-mail
  • Phone 2.27% Phone

Live Outage Map Near Sūrat, State of Gujarāt

The most recent outage reports and issues originated from Sūrat and Sūrat.

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IndiaSūrat Internet
IndiaSūrat E-mail
IndiaSūrat Wi-fi
IndiaSūrat Total Blackout
IndiaSūrat Internet
IndiaSūrat Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

You Broadband Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:
  • aqansari90 Abdul Quddus Ansari (@aqansari90) reported from Sūrat, State of Gujarāt

    @youbroadband @VeekayF Is it your service? If you are unable to provide proper service, wind up your business.

  • JaydeepJalondh2 Jaydeep Jalondhara (@JaydeepJalondh2) reported from Sūrat, State of Gujarāt

    @youbroadband Wrong location in surat adajan Service is very bad service in surat Customer service officer do not solve queries

  • Sandeepshinde27 Sandeep Shinde (@Sandeepshinde27) reported from Sūrat, State of Gujarāt

    @youbroadband @ViCustomerCare Recived your Thank You, but it's useless for me, without your action on my complain... It's 5th day after logging complain in your system and still my complain is just transferring from one to another.. Head's off to your Service Department 🙏

  • chintancjhaveri chintan c jhaveri (@chintancjhaveri) reported from Sūrat, State of Gujarāt

    With ridiculous service of @youbroadband I was about to miss my law exams today! would love to gift you 🔐& a books of companies act & consumer protection laws, but I wonder if you can read & response, as you hardly responded to the complains we do.#internetshutdown #youbroadband

  • Gajendrajain18 GAJENDRA JAIN (@Gajendrajain18) reported from Sūrat, State of Gujarāt

    @youbroadband my mobile number is 9898892271(surat) our net connection is closed since last 7 days no hearing is being done even after repeated complaints you broadband was a name for a good service but now this name is getting less Will close 3 while net is closed

  • vnayptl Vinay Patel (@vnayptl) reported from Sūrat, State of Gujarāt

    @youbroadband My Broadband is down from last 3 days i have registered complaint against it 2 days ago on app and called customer care too yesterday but still no technician has arrived.

  • bhavin_sutare Bhavin Sutare (@bhavin_sutare) reported from Sūrat, State of Gujarāt

    No internet from morning , how can i work and my staff members can work in office, totally bad service @youbroadband

  • DhavalP33445788 Dhaval Patel (@DhavalP33445788) reported from Sūrat, State of Gujarāt

    Hello sir no internet from past 5 days no Technition coming to resolved issue hows this service???? @youbroadband #youbroadband #surat #internet Called so many time to customer care but no one comes and solve issue who is responsible. Use id - dhaval103d

  • pandav_devang Pandav Devang (@pandav_devang) reported from Sūrat, State of Gujarāt

    Hello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.

  • vishakhamundra Vishakha Mundhra (@vishakhamundra) reported from Sūrat, State of Gujarāt

    @youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.

  • SwetangGajera1 swetang gajera (@SwetangGajera1) reported from Sūrat, State of Gujarāt

    @youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.

  • paulraja007 Paul Raja (@paulraja007) reported from Sūrat, State of Gujarāt

    @youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany

  • abhi_ar1 ABHILASH (@abhi_ar1) reported from Sūrat, State of Gujarāt

    @youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.

  • VineitNSingh Vineet Narayan Singh (@VineitNSingh) reported from Sūrat, State of Gujarāt

    @youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.

  • rp9700 ravi patel (@rp9700) reported from Sūrat, State of Gujarāt

    Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund

  • manojcprajapati MANOJKUMAR PRAJAPATI 🇮🇳 (@manojcprajapati) reported from Sūrat, State of Gujarāt

    @ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1

  • palak63 Palak Shah (@palak63) reported from Sūrat, State of Gujarāt

    @youbroadband Stop fooling people and better provide service to the people morons

  • palak63 Palak Shah (@palak63) reported from Sūrat, State of Gujarāt

    @youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.

  • Amit191094Amit amit singh (@Amit191094Amit) reported from Sūrat, State of Gujarāt

    @youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:
  • KumarKalyani2 Kumar Kalyani (@KumarKalyani2) reported

    @youbroadband Worst service @youbroadband Worst staff in Vadodara

  • akkiman Akshay D (@akkiman) reported

    @hemya @youbroadband Nope.. that's shut down. I guess it's in aundh now near hotel pichola

  • akkiman Akshay D (@akkiman) reported

    @abhijitkadle @youbroadband Well it's my backup connection. They moved to fiber last week and speeds were good for a few dsys. Since monday, tough it's down. Primary is bsnl fiber which is quite good

  • javykhan Javed Khan (@javykhan) reported

    @youbroadband if you look at the number of compalins i have made at the call center is just pathetic..its been 3 months and no one from your side has even tried to solve my issue.. you can imagine the level of customer satisfaction

  • silu49003558 Swain Silu (@silu49003558) reported

    @youbroadband this company is telling some issue for last 1 month. And still not giving any solution fir internet disturbation .. i have compalin for many times but still they are seeming like an unknown reason.. why they dont have man powers for solution helling such issue.

  • crazyopps Dhruv Rathod (@crazyopps) reported

    @youbroadband talking to your call center team or email team is like talking to a wall. My internet is down since 05/12/2022. Your problem reporting system is very discouraging. Pls check your DM. I have sent you the details

  • IAdityaShah Aditya Shah (@IAdityaShah) reported

    Wifi is always down. I want manager contact number who is operating in surat-395002. I want FULL REFUND and future i will never suggest @youbroadband to ANYONE.(2/2)

  • IAdityaShah Aditya Shah (@IAdityaShah) reported

    @youbroadband one of the worse service i ever use. I'm new to youbroadband it's been 10 days now. I used internet even less 5 days of that. Your customer support is even worse than your service and most worse part is i have paid you for next 6 months(1/2)

  • Harshit_Mody2 Harshit Mody (@Harshit_Mody2) reported

    @youbroadband pathetic service try to reach continuously but no one is helping to resolve the connection issues, requisition is raised but without confirmation it is closed by engineers.

  • akv_vka akv🇮🇳 (@akv_vka) reported

    @youbroadband internet not working account 2126774 kindly resolve the issue as quickly as possible