You Broadband

You Broadband Outage Report in Sūrat, State of Gujarāt

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

You Broadband Outage Chart in Sūrat, State of Gujarāt 01/01/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by You Broadband users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. TV (3%)

    TV (3%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent You Broadband outage reports came from the following cities: Sūrat.

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City Problem Type Report Time
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • KakadiyaY Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, State of Gujarāt

    @youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice

  • rp9700 ravi patel (@rp9700) reported from Sūrat, State of Gujarāt

    Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund

  • vijaylaheri3 Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, State of Gujarāt

    Very Bad Experince @youbroadband Everytime 5 Days continues Onward In Good Speed After Speed is Low , Internet Off . Not satisfied with you service I am Hungry To Given Complain in more and more time but You not care Your Valuable Customer 1/3

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!

  • udayeb Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, State of Gujarāt

    @youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.

  • vijaylaheri3 Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, State of Gujarāt

    Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP

  • manojcprajapati MANOJKUMAR PRAJAPATI 🇮🇳 (@manojcprajapati) reported from Sūrat, State of Gujarāt

    @ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1

  • KakadiyaY Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, State of Gujarāt

    You broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband

  • abhidgohil abhi (@abhidgohil) reported from Sūrat, State of Gujarāt

    @youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?

  • vijaylaheri3 Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, State of Gujarāt

    If you Not provide solution So I closed my conncetion And refundmy partial Amount BecauseIn last 2 week Every Day in Night 9 PM to 1 PM Wifi is off Then In morning internet is On ????????? 3/3 @youbroadband

  • manthan98 CS Manthan desai (@manthan98) reported from Sūrat, State of Gujarāt

    @youbroadband You Broadbarnd doesn't care. I have given application to transfer my internet connection on new address since last many days. None of your representative or customer care are responding.

  • Amit191094Amit amit singh (@Amit191094Amit) reported from Sūrat, State of Gujarāt

    @youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!

  • palak63 Palak Shah (@palak63) reported from Sūrat, State of Gujarāt

    @youbroadband Stop fooling people and better provide service to the people morons

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @youbroadband hey my internet is not working. From last 2 days. Can you help me?

  • palak63 Palak Shah (@palak63) reported from Sūrat, State of Gujarāt

    @youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • merchantafzal merchant afzal (@merchantafzal) reported

    @youbroadband once again… INTERNET IS DOWN.

  • merchantafzal merchant afzal (@merchantafzal) reported

    @youbroadband Internet is down since almost 24 hours. Too bad service in this competitive digital world.

  • pd1407 PRABHAS DHANUKA (@pd1407) reported

    @MohitAhire2794 @youbroadband I tried them for a year in 2019 & my experience was HORRIBLE!! I changed it to Jio & I m v happy!! Every wk You bb's connection would go down & their std excuse "fibre cut gaya"

  • abhijit10may abhijit wagh (@abhijit10may) reported

    @youbroadband @youbroadband1 @TRAI I don't want servises of youbroad band any more , customer care informed me that balance days money won't be refunded ..kindly confirm

  • Mayur392 Mayur Jain (@Mayur392) reported

    CRF: 568258 refund not processed yet! The representative didn't disclose all the details for new connection hence opted to cancel service. Please call me n provide further updates on refund @youbroadband

  • isidhanth sidhanth kakar (@isidhanth) reported

    @youbroadband Please reply to your direct messages or is it fine to raise my concerns with your service here?

  • venubusani venubusani (@venubusani) reported

    Is there any customer support kind of thing in @youbroadband there is no resolution for complaint from last 4days

  • iamrupeshmodi 🇮🇳 INDIAN 🇮🇳 (@iamrupeshmodi) reported

    @youbroadband Already given but problem is still not fixed. 😖😣

  • mkhatav Mangesh Khatav (@mkhatav) reported

    @youbroadband ..I was customer of youbroadband since last 5 years and I have requested to suspend my services on 16th July due to shifting to new location where you broadband services are not available...now the modem was disconnected and taken by you broadband engg on 16th July.

  • MShah182 Milin Shah (@MShah182) reported

    Ashamed of @youbroadband for not treating its customers, they call you thousand times to remind you to recharge your account or to offer new schemes but when you need their support they pretend as they dont know you. #CustomerExperience #badexperience #youbroadband