You Broadband outages and service status in Sūrat, Gujarat
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Full Outage Map
- You Broadband generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (33%)
- Total Blackout (33%)
- Wi-fi (33%)
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent You Broadband outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 15 days ago |
|
Sūrat
|
Total Blackout | 27 days ago |
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Sūrat
|
Wi-fi | 28 days ago |
|
Sūrat
|
Internet | 5 months ago |
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Sūrat
|
Internet | 5 months ago |
|
Sūrat
|
Internet | 2 years ago |
Community Discussion
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You Broadband Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Abdul Quddus Ansari (@aqansari90) reported from Sūrat, Gujarat@youbroadband @VeekayF Is it your service? If you are unable to provide proper service, wind up your business.
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Sandeep Shinde (@Sandeepshinde27) reported from Sūrat, Gujarat@youbroadband @ViCustomerCare Recived your Thank You, but it's useless for me, without your action on my complain... It's 5th day after logging complain in your system and still my complain is just transferring from one to another.. Head's off to your Service Department 🙏
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Nikunj Paradva #surtidevs (@nikss_paradva) reported from Sūrat, GujaratThe worst ever service by @youbroadband powered by @VodafoneIN , 25 days are passed but till now no solution provided for my shifting issues in Surat Branch. 11 times called in customer care. they replied in four working hours our backend team call you.till now no one call i got.
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Vishakha Mundhra (@vishakhamundra) reported from Sūrat, Gujarat@youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.
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Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat@DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund
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Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat@youbroadband @VodafoneIN today for 3 hours its running after that once again drop it. I dont know when its done permanent solution.
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Paul Raja (@paulraja007) reported from Sūrat, Gujarat@youbroadband Getting worst day by day. I am paying for 50mbps speed and not even getting 1mbps. Youbroadband is cheating customers. Just looting people's money. useless service. Most of the time internet does not work.
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Nikunj Paradva #surtidevs (@nikss_paradva) reported from Sūrat, GujaratThe worst ever service by @youbroadband powered by @VodafoneIN , 25 days are passed but till now no solution provided for my shifting issues in Surat Branch.
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Palak Shah (@palak63) reported from Sūrat, Gujarat@youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.
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Bhavin Vashi (@bhavinbvashi) reported from Sūrat, GujaratHello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem
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Shukan Sheth (@ShethShukan) reported from Sūrat, GujaratI am a user of @youbroadband , my modem's online light does work and internet not available. And when I am going to complaint against problem call doesn't going. reply soon
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Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat@narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?
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Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, GujaratIf you Not provide solution So I closed my conncetion And refundmy partial Amount BecauseIn last 2 week Every Day in Night 9 PM to 1 PM Wifi is off Then In morning internet is On ????????? 3/3 @youbroadband
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Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat@youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi
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Jaydeep Jalondhara (@JaydeepJalondh2) reported from Sūrat, Gujarat@youbroadband Wrong location in surat adajan Service is very bad service in surat Customer service officer do not solve queries
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Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, Gujarat@youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.
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Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat@youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.
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Paul Raja (@paulraja007) reported from Sūrat, Gujarat@youbroadband @VodafoneIN The worst service what people can get is Youbroadband. They are just cheating people and looting money. Everyday my internet does not work and i get these stupid message from Youbroadband. Service might have affected due to a N/W issue.#worstservice
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Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, GujaratYou broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband
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yogesh toshniwal (@YToshniwal) reported from Sūrat, Gujarat@youbroadband I deposited the cheque on Monday. And it's 5 days I haven't got even installation of wifi at my house. I guess the poor service habits are continuing.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammed Aamir (@aamir_maas) reported@youbroadband 3 Days and problem not yet resolved . No resolution, no internet & bad service #CustomerComplaint #noaction #youbroadband
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HinduKomalaHarish786 (@worldpeacevg) reported@AshJ13 @youbroadband pls take jio. i have been sitting with no internet since 4 days in hyderabad. the ticket is raised since 4 days. labor strike i guess. someone assigned himself then again unassigned himself from the ticket. pathetic service. you broadband doesnt care.
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Sathish Sunkara (@SathishSunkara4) reported@youbroadband please help
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Jaydeep Kotecha ☀️ (@JayKotecha333) reportedYou people have such pathetic management. You broadband internet is down since the last 5 days and still there is no one who has come to fix it in Rajkot Gujarat after repeated calls to customer service.@ViCustomerCare @youbroadband. MOST pathetic company in India..@AdityaBirlaGrp
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Prasad (@prasad_gujarat) reported@youbroadband Pathetic service. Very poor customer care. Since January 2026, I had internet not working issues 5 times and during these times out of around 100 days of 2026 connection has been down for more than 60 days. They don't have staff at Rajkot for service
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HinduKomalaHarish786 (@worldpeacevg) reported@youbroadband i think you should stop your service in hyderbad and return all the money taken from customer wind up and leave.
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Jaydeep Kotecha ☀️ (@JayKotecha333) reportedYou people have such pathetic management. You broadband internet is down since the last 5 days and still there is no one who has come to fix it in Rajkot Gujarat after repeated calls to customer service.@ViCustomerCare @youbroadband. MOST pathetic company in India..@AdityaBirlaGrp
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Anchal (@Anchu9211) reported@youbroadband Very poor service—the connection hasn’t been working for the past three days, and neither are calls being attended nor is the issue being resolved
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Vimal Narola (@Vimal_Narola) reported@youbroadband @ViCustomerCare @TRAI You broadband Internet is not working since last 2 days. even after so many complaint filed. still no any resolution provided. Relationship No. :2123444 Request No:2025061503621
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Vispi Jokhi (@JokhiVispi) reported@youbroadband @youbroadband @youbroadband1 Connection is down since 4 days...Complain is pending since 3 days...Engineer deatils not updated even after 3 days..Customer care provides scripted reply...