You Broadband outages and service status in Sūrat, Gujarat

Problems in the last 24 hours in Sūrat, Gujarat

You Broadband signals over the past 24 hours, with local activity from Sūrat, Gujarat and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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You Broadband Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

• 
  Monish Painter (@monishpainter) reported 58 seconds ago from Sūrat, Gujarat

  @youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.

• 
  GAJENDRA JAIN (@Gajendrajain18) reported 2 minutes ago from Sūrat, Gujarat

  @youbroadband my mobile number is 9898892271(surat) our net connection is closed since last 7 days no hearing is being done even after repeated complaints you broadband was a name for a good service but now this name is getting less Will close 3 while net is closed

• 
  Rohan Bhatia (@bhatiar06) reported 7 minutes ago from Sūrat, Gujarat

  @youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!

• 
  Rohan Bhatia (@bhatiar06) reported 8 minutes ago from Sūrat, Gujarat

  @youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.

• 
  swetang gajera (@SwetangGajera1) reported 9 minutes ago from Sūrat, Gujarat

  @youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.

• 
  Prashant (@Prashantv1983) reported 14 minutes ago from Sūrat, Gujarat

  @Rajesh19031987 @youbroadband Very bad speed ,leave from @youbroadband

• 
  Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported 15 minutes ago from Sūrat, Gujarat

  @youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.

• 
  Bhavin Vashi (@bhavinbvashi) reported 16 minutes ago from Sūrat, Gujarat

  Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem

• 
  Pathik Vaghela (@VaghelaPathik) reported 18 minutes ago from Sūrat, Gujarat

  @narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?

• 
  Sandeep Shinde (@Sandeepshinde27) reported 20 minutes ago from Sūrat, Gujarat

  @youbroadband @ViCustomerCare Recived your Thank You, but it's useless for me, without your action on my complain... It's 5th day after logging complain in your system and still my complain is just transferring from one to another.. Head's off to your Service Department 🙏

• 
  Dhanesh (@dhaneshvithani) reported 24 minutes ago from Sūrat, Gujarat

  @youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.

• 
  ABHILASH (@abhi_ar1) reported 30 minutes ago from Sūrat, Gujarat

  @youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.

• 
  Dhanesh (@dhaneshvithani) reported 33 minutes ago from Sūrat, Gujarat

  @youbroadband @VodafoneIN today for 3 hours its running after that once again drop it. I dont know when its done permanent solution.

• 
  Bhavin Sutare (@bhavin_sutare) reported 37 minutes ago from Sūrat, Gujarat

  No internet from morning , how can i work and my staff members can work in office, totally bad service @youbroadband

• 
  Nikunj Paradva #surtidevs (@nikss_paradva) reported 39 minutes ago from Sūrat, Gujarat

  The worst ever service by @youbroadband powered by @VodafoneIN , 25 days are passed but till now no solution provided for my shifting issues in Surat Branch. 11 times called in customer care. they replied in four working hours our backend team call you.till now no one call i got.

• 
  Sharad Paghadal (@sharad_paghadal) reported 40 minutes ago from Sūrat, Gujarat

  @VodafoneIN @youbroadband I’m getting 1 mbps surfing speed with my 75MBPS plan. Your complaint number is not reachable and my complaint is not assigning to any engineer. Please help with this, as in current lockdown situation - internet is must.

• 
  Vijay Mandanka (@Old_Wine1312) reported 53 minutes ago from Sūrat, Gujarat

  @youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.

• 
  Ashok Sharma (@AshokGujarat) reported 56 minutes ago from Sūrat, Gujarat

  @youbroadband @youbroadband my internet connection is not working for last 7 hours

• 
  Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported 59 minutes ago from Sūrat, Gujarat

  @youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.

• 
  Er. Vijay Laheri (@vijaylaheri3) reported 60 minutes ago from Sūrat, Gujarat

  Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hitesh Modi (@imhiteshmodi) reported 2 minutes ago

  @youbroadband Stop thinking about speed, think about continuing the service

• 
  Rahul Pathak (@Rahulpathak_31) reported 4 minutes ago

  @youbroadband Your issue was resolved just 3 days ago, and now the same network problem is back again! How many times are customers expected to suffer due to repeated poor service? This is becoming extremely frustrating. Please provide a permanent solution.

• 
  Rakshit Bagga (@rtbagga) reported 6 minutes ago

  @youbroadband Fake service

• 
  Vandana Sai T (@VandanaNova) reported 7 minutes ago

  @youbroadband Internet works for some time and then stops for many hours. lights are also not blinking properly, we are told it is “normal.” From your side it may show connected, but here internet is not working properly. Please resolve the main issue permanently instead of temporary fixes.

• 
  Mohammed Aamir (@aamir_maas) reported 8 minutes ago

  @youbroadband 3 Days and problem not yet resolved . No resolution, no internet & bad service #CustomerComplaint #noaction #youbroadband

• 
  Karishma Nimavat (@web_mom_machine) reported 9 minutes ago

  @youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…

• 
  Suman (@Msuman916) reported 11 minutes ago

  @youbroadband @youbroadband I have contacted customer care multiple times and received only false assurances, which is unacceptable. If this issue is not resolved within 48 hours, I will escalate this matter to the Consumer Grievance Portal TRAI for further action. Kindly treat this as urgent.

• 
  Saifi Ansari (@Saifi_yaarrr) reported 12 minutes ago

  @youbroadband you guys are here just to scam people. I've been facing internet issues since last 10 days but still not one engineer has cared to visit and address the issue. @Vadcitypolice I am tired to coordinating with them because they don't care to resolve customer complaints

• 
  Neo (@learninglife012) reported 13 minutes ago

  @youbroadband do you even have a customer care ? We cannot even raise a ticket in your app ! There is no internet for few days and you can’t even make a complaint???

• 
  Hiren Patel (@HirenPoskar) reported 14 minutes ago

  @youbroadband What kind of customer care is this? Every complaints raised through mobile app are closed within 30 minutes without resolving or contacting customer. Even contact number of the technical person attached with complaint is wrong.