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You Broadband outages and service status in Sūrat, Gujarat

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  • You Broadband generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.

YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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You Broadband Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • vijaylaheri3
    Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, Gujarat

    Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP

  • dhaneshvithani
    Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN today for 3 hours its running after that once again drop it. I dont know when its done permanent solution.

  • Prashantv1983
    Prashant (@Prashantv1983) reported from Sūrat, Gujarat

    @Rajesh19031987 @youbroadband Very bad speed ,leave from @youbroadband

  • bhatiar06
    Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat

    @DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund

  • AVala29
    alpesh_vala29 (@AVala29) reported from Sūrat, Gujarat

    @youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*

  • vijaylaheri3
    Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, Gujarat

    If you Not provide solution So I closed my conncetion And refundmy partial Amount BecauseIn last 2 week Every Day in Night 9 PM to 1 PM Wifi is off Then In morning internet is On ????????? 3/3 @youbroadband

  • bhatiar06
    Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat

    @youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!

  • bhatiar06
    Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat

    @youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!

  • YToshniwal
    yogesh toshniwal (@YToshniwal) reported from Sūrat, Gujarat

    @youbroadband I deposited the cheque on Monday. And it's 5 days I haven't got even installation of wifi at my house. I guess the poor service habits are continuing.

  • DhavalP33445788
    Dhaval Patel (@DhavalP33445788) reported from Sūrat, Gujarat

    Hello sir no internet from past 5 days no Technition coming to resolved issue hows this service???? @youbroadband #youbroadband #surat #internet Called so many time to customer care but no one comes and solve issue who is responsible. Use id - dhaval103d

  • JaydeepJalondh2
    Jaydeep Jalondhara (@JaydeepJalondh2) reported from Sūrat, Gujarat

    @youbroadband Wrong location in surat adajan Service is very bad service in surat Customer service officer do not solve queries

  • ShethShukan
    Shukan Sheth (@ShethShukan) reported from Sūrat, Gujarat

    I am a user of @youbroadband , my modem's online light does work and internet not available. And when I am going to complaint against problem call doesn't going. reply soon

  • bhavin_sutare
    Bhavin Sutare (@bhavin_sutare) reported from Sūrat, Gujarat

    No internet from morning , how can i work and my staff members can work in office, totally bad service @youbroadband

  • vnayptl
    Vinay Patel (@vnayptl) reported from Sūrat, Gujarat

    @youbroadband My Broadband is down from last 3 days i have registered complaint against it 2 days ago on app and called customer care too yesterday but still no technician has arrived.

  • aqansari90
    Abdul Quddus Ansari (@aqansari90) reported from Sūrat, Gujarat

    @youbroadband @VeekayF Is it your service? If you are unable to provide proper service, wind up your business.

  • AshokGujarat
    Ashok Sharma (@AshokGujarat) reported from Sūrat, Gujarat

    @youbroadband @youbroadband my internet connection is not working for last 7 hours

  • vishakhamundra
    Vishakha Mundhra (@vishakhamundra) reported from Sūrat, Gujarat

    @youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.

  • pandav_devang
    Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat

    Hello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.

  • kalpesh7993
    chowkidar kalpesh patil (@kalpesh7993) reported from Sūrat, Gujarat

    @youbroadband u think ur speed and services so smart and fast, last 24 hr se #internet #connectivity bandh he service man ko call karo to no answer, no reply, agar Nahi Hota to na bolo market me bahut #ISP he ,

  • dhaneshvithani
    Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • SanjayKalse3
    Wanderer (@SanjayKalse3) reported

    @youbroadband you have a third class and disappointing service , shame on you as your app is not on iOS nor your phone lines works. Struggling for last 2 days as no internet . Is this company alive or dead? No one bothers for the customers. Get up and help the customers

  • HirenPoskar
    Hiren Patel (@HirenPoskar) reported

    @youbroadband @youbroadband Are you able to reach to your technical team? Or your internet also down?

  • wankhde_tushar
    tushar (@wankhde_tushar) reported

    @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

  • tongueinteeth10
    Sharmila (@tongueinteeth10) reported

    @youbroadband my Internet services are giving issues since last week…but this service provider has not been able to resolve the issue. Their customer service also sucks. Their online and offline services are awful. Please don’t go for YOU Boradband @youbroadband

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband If a technician is not assigned within the next 2 days, I will be proceeding with legal action with all supporting evidence of repeated service failures and unresolved complaints. Kindly treat this as urgent. Again not working!

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband U’ve been “noting the concern” for days now, but there is still no proper resolution. Your technician visited, checked the terrace, said there is a cable issue from your side and that he would return after checking the adjacent building —but he never came back.

  • Rahulpathak_31
    Rahul Pathak (@Rahulpathak_31) reported

    @youbroadband Your issue was resolved just 3 days ago, and now the same network problem is back again! How many times are customers expected to suffer due to repeated poor service? This is becoming extremely frustrating. Please provide a permanent solution.

  • mr_bi2
    Bhavesh Soni (@mr_bi2) reported

    @youbroadband @jagograhakjago My internet has been completely down since 6 June 2026. I've raised multiple complaints, and each time it works for 5 minutes before failing again. Technicians have visited multiple times but no permanent fix. Please resolve this today 2026061804648

  • KaustubhRadkar
    Kaustubh Radkar (@KaustubhRadkar) reported

    @youbroadband why dont your "engineers," ever follow up on a request? Why does someone have to call them even after a complaint is registered?

  • SaiArikala
    Sai Charan Arikala (@SaiArikala) reported

    @ViCustomerCare @youbroadband you guys are the worst ISP. Its been two days since the internet has been gone. No intimation,no resolution till now and your customer care is trash. The representative don’t t even lift the call. You guys are good at fake promising and fooling.