You Broadband

You Broadband Outage Report in Sūrat, State of Gujarāt

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

You Broadband Outage Chart in Sūrat, State of Gujarāt 01/17/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by You Broadband users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent You Broadband outage reports came from the following cities: Sūrat.

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City Problem Type Report Time
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • monishpainter Monish Painter (@monishpainter) reported from Sūrat, State of Gujarāt

    @youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.

  • dhaneshvithani Dhanesh (@dhaneshvithani) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.

  • udayeb Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, State of Gujarāt

    @youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.

  • bhavinbvashi Bhavin Vashi (@bhavinbvashi) reported from Sūrat, State of Gujarāt

    Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem

  • Prashantv1983 Prashant (@Prashantv1983) reported from Sūrat, State of Gujarāt

    @Rajesh19031987 @youbroadband Very bad speed ,leave from @youbroadband

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.

  • Old_Wine1312 Vijay Mandanka (@Old_Wine1312) reported from Sūrat, State of Gujarāt

    @youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.

  • vijaylaheri3 Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, State of Gujarāt

    If you Not provide solution So I closed my conncetion And refundmy partial Amount BecauseIn last 2 week Every Day in Night 9 PM to 1 PM Wifi is off Then In morning internet is On ????????? 3/3 @youbroadband

  • vijaylaheri3 Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, State of Gujarāt

    Very Bad Experince @youbroadband Everytime 5 Days continues Onward In Good Speed After Speed is Low , Internet Off . Not satisfied with you service I am Hungry To Given Complain in more and more time but You not care Your Valuable Customer 1/3

  • udayeb Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, State of Gujarāt

    @youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.

  • manthan98 CS Manthan desai (@manthan98) reported from Sūrat, State of Gujarāt

    @youbroadband You Broadbarnd doesn't care. I have given application to transfer my internet connection on new address since last many days. None of your representative or customer care are responding.

  • AVala29 alpesh_vala29 (@AVala29) reported from Sūrat, State of Gujarāt

    @youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @youbroadband hey my internet is not working. From last 2 days. Can you help me?

  • Virendr40641218 Virendra (@Virendr40641218) reported from Sūrat, State of Gujarāt

    @youbroadband totally irresponsible even after complaints to local and email to nodal officials not a single person care in last 22 days as there is no any internet service in our home till today there is no internet

  • monishpainter Monish Painter (@monishpainter) reported from Sūrat, State of Gujarāt

    @youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.

  • paulraja007 Paul Raja (@paulraja007) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN The worst service what people can get is Youbroadband. They are just cheating people and looting money. Everyday my internet does not work and i get these stupid message from Youbroadband. Service might have affected due to a N/W issue.#worstservice

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?

  • sharad_paghadal Sharad Paghadal (@sharad_paghadal) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC

  • abhidgohil abhi (@abhidgohil) reported from Sūrat, State of Gujarāt

    @youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Mohitrawal33 Mohit Rawal (@Mohitrawal33) reported

    @youbroadband Still haven’t heard from anyone, I also contacted your service head in ahmedabad, named - Kaushal. He is also not helping, I dnt understand who do I need to contact get service at this company? Useless and pathetic experience. I’d not recommebd this BB to anyone, I’l cancel too!

  • Mohitrawal33 Mohit Rawal (@Mohitrawal33) reported

    @youbroadband Still I’ve not heard, I’ve escalated it from days, here on twitter, on your app as well. No service, no contact.. is this how you want to create your impression in eyes of other ppl n customers, is this your after sales services? 0/10 for services tbh.. you shud shut ur business.

  • internetawrness Internet Awareness (@internetawrness) reported

    @youbroadband They already issue my check yesterday but it tooks 20 days to issue.. That's my problem.

  • Mohitrawal33 Mohit Rawal (@Mohitrawal33) reported

    @youbroadband Still no luck, no one has contacted yet from your team whatsoever, my renewal is coming up this month. If my problem is not resolved, I’ll be cancelling my BB connection along with other friends and family accounts as well, ssly pathetic service.

  • lavakushpandey Chandraprakash Pandey(Lavkush) (@lavakushpandey) reported

    @youbroadband Your engineers close the complaint without visiting, After taking your service, I am sitting free to lodge complaints by calling again and again, Why your company not taking action against this type of employees Driver seva trust Reg no 9327058949 Chandraprakash 9428095016

  • ashishnijhawan Ashish Nijhawan (@ashishnijhawan) reported

    @Mohitrawal33 @youbroadband Useless support @youbroadband - we should all retweet each other’s. These guys are not doing anything

  • PrayagM44709484 Prayag Mishra (@PrayagM44709484) reported

    @youbroadband Nobody seems to care customer complaint/request. I have been following for my request time and again but all the I am receiving false commitment from your side. Very Poor Service!!!!

  • puri7910 Sri Ram (@puri7910) reported

    @ViCustomerCare facing issue with your youbroadband team.. requested for the name change request but no one showed till now and even the customer care is not useful ..called so many time but no solution

  • AbhishekKala19 Abhishek Kala (@AbhishekKala19) reported

    @youbroadband There is no internet from yesterday i.e. 1st Feb evening. The app notification shows within hour the problem will resolved but now it is 15 hours still no internet. @vodafoneservice

  • SameerKashikar0 Sameer Kashikar (@SameerKashikar0) reported

    @youbroadband why are you not supporting payments by corporate credit cards ? I am using your connection and I want to recharge with my corporate credit card, but its not supported by you. Can you help to do the payments with Corporate cards ?