You Broadband

You Broadband Outage Report in Sūrat, State of Gujarāt

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

You Broadband Outage Chart in Sūrat, State of Gujarāt 10/25/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by You Broadband users through our website.

  1. Internet (50%)

    Internet (50%)

  2. E-mail (19%)

    E-mail (19%)

  3. Wi-fi (19%)

    Wi-fi (19%)

  4. Total Blackout (13%)

    Total Blackout (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • bhavin_sutare Bhavin Sutare (@bhavin_sutare) reported from Sūrat, State of Gujarāt

    No internet from morning , how can i work and my staff members can work in office, totally bad service @youbroadband

  • paulraja007 Paul Raja (@paulraja007) reported from Sūrat, State of Gujarāt

    @youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany

  • DhavalP33445788 Dhaval Patel (@DhavalP33445788) reported from Sūrat, State of Gujarāt

    Hello sir no internet from past 5 days no Technition coming to resolved issue hows this service???? @youbroadband #youbroadband #surat #internet Called so many time to customer care but no one comes and solve issue who is responsible. Use id - dhaval103d

  • Amit191094Amit amit singh (@Amit191094Amit) reported from Sūrat, State of Gujarāt

    @youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....

  • manojcprajapati MANOJKUMAR PRAJAPATI 🇮🇳 (@manojcprajapati) reported from Sūrat, State of Gujarāt

    @ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1

  • palak63 Palak Shah (@palak63) reported from Sūrat, State of Gujarāt

    @youbroadband Stop fooling people and better provide service to the people morons

  • SwetangGajera1 swetang gajera (@SwetangGajera1) reported from Sūrat, State of Gujarāt

    @youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.

  • Gajendrajain18 GAJENDRA JAIN (@Gajendrajain18) reported from Sūrat, State of Gujarāt

    @youbroadband my mobile number is 9898892271(surat) our net connection is closed since last 7 days no hearing is being done even after repeated complaints you broadband was a name for a good service but now this name is getting less Will close 3 while net is closed

  • vijaylaheri3 Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, State of Gujarāt

    Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP

  • JaydeepJalondh2 Jaydeep Jalondhara (@JaydeepJalondh2) reported from Sūrat, State of Gujarāt

    @youbroadband Wrong location in surat adajan Service is very bad service in surat Customer service officer do not solve queries

  • rp9700 ravi patel (@rp9700) reported from Sūrat, State of Gujarāt

    Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and

  • VineitNSingh Vineet Narayan Singh (@VineitNSingh) reported from Sūrat, State of Gujarāt

    @youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.

  • Sandeepshinde27 Sandeep Shinde (@Sandeepshinde27) reported from Sūrat, State of Gujarāt

    @youbroadband @ViCustomerCare Recived your Thank You, but it's useless for me, without your action on my complain... It's 5th day after logging complain in your system and still my complain is just transferring from one to another.. Head's off to your Service Department 🙏

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund

  • vishakhamundra Vishakha Mundhra (@vishakhamundra) reported from Sūrat, State of Gujarāt

    @youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.

  • chintancjhaveri chintan c jhaveri (@chintancjhaveri) reported from Sūrat, State of Gujarāt

    With ridiculous service of @youbroadband I was about to miss my law exams today! would love to gift you 🔐& a books of companies act & consumer protection laws, but I wonder if you can read & response, as you hardly responded to the complains we do.#internetshutdown #youbroadband

  • vnayptl Vinay Patel (@vnayptl) reported from Sūrat, State of Gujarāt

    @youbroadband My Broadband is down from last 3 days i have registered complaint against it 2 days ago on app and called customer care too yesterday but still no technician has arrived.

  • abhi_ar1 ABHILASH (@abhi_ar1) reported from Sūrat, State of Gujarāt

    @youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.

  • pandav_devang Pandav Devang (@pandav_devang) reported from Sūrat, State of Gujarāt

    Hello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.

  • palak63 Palak Shah (@palak63) reported from Sūrat, State of Gujarāt

    @youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • abhirajravi9971 Imabhi (@abhirajravi9971) reported

    Hi @youbroadband I applied for youbroadband Wi-Fi connection on 14.08.2022, paid an amount of Rs. 4144. It’s been 16 days and I haven’t received the connection and I am deceived again. I am asking for a full refund and a compensation for this nonsense service and harassment

  • jayjitbiswas Jayjit Biswas (@jayjitbiswas) reported

    @youbroadband @ViCustomerCare pathetic broad band wifi service in Ajmera Nehru Nagar Area Pimpri Pune. No customer care support due to lack of staff. Connection gets dropped at least 30 times a day

  • abhishekmane161 Abhishek mane (@abhishekmane161) reported

    @youbroadband I raised a issues for shift since last 3-4 days calling every time the person he says he dont have wire not picking my call nad says its not my work I have tomorrow office with no connection. Register num 7776916926

  • SGharaf sahil (@SGharaf) reported

    @youbroadband badest service ever from the starting of first month the internet connection gets stop then start m facing this from first day no internet connection after some time it connects and there is no solution by customer care never buy !! This

  • Nv_Consultant Nirav Vyas (@Nv_Consultant) reported

    @youbroadband i have six month plan with 40mbps speed but i never receive that speed and net connection is Contniously fluctuating #worstservice #poornetconnection #poorteam

  • akash_gulankar Akash Gulankar (@akash_gulankar) reported

    @youbroadband you have the pathetic service. I'm trying to contact customer care for the last three days over the problem of connectivity issues and all they say is we have raised a ticket. Novody has yet visited my place neither the problem is solved by any means.please help

  • DactKong Mithil Pawar (@DactKong) reported

    @youbroadband I am unable to make online payment as my current plan is not shown. Called up customer care - they said we are currently not able to display online plans. How should I recharge ? Acc 1219627

  • nishant_pattani Nishant Pattani (@nishant_pattani) reported

    Already generated complaint and request id is 2022082205882 @youbroadband

  • vaskurisrihari Srihari Vaskuri (@vaskurisrihari) reported

    @youbroadband internet connectivity is down for last 24 hours Issue is still not resolved My work is getting affected Registered number 7013308936

  • MansiSheth9 Mansi Sheth (@MansiSheth9) reported

    We actually thought jio would be better than other broad bands but sadly @youbroadband were far better and this turns to be out horrible mistake. I will never refer or suggest anyone this jio.