ACT Outage in Chandānagar, Rangareddi, Telangana

@ACTFibernet since 15 days there is no internet and without solving our issue the case has been closed multiple times. See my complaint history, you guys are providing pathetic service. i am on an annual package, i want my freaking money back. 9966345167 is my registered no.

@ACTFibernet Am still awaiting for your call. Plz let me know if I have to discontinue the subscription so I can move on with a different service provider

Worst Customer Care Service. Paid but service connection still not given. Waiting for long time @ACTFibernet . I strongly recommend not to take ACT internet provider.@consumercourtin . Trobulling after payment .

@ACTFibernet Hi, I haven't received any call. Plz help me if I have to continue with my decision of discontinuing my subscription

@ACTFibernet I need help in getting an Act approved router for my existing ACT connection. Hyd. Unable to raise a ticket. If not possible I wish to discontinue. Plz help.

@ACTFibernet Your ACT Fibernet Request SR10142221188312 is expected to be resolved by 7/2/2020 08:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app.

@ACTFibernet That's ridiculous tweet until you provide uninterrupted services. But that never tends to happen.

@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, cant fnd info in app. I may have missed call from act. Would like to know what action was taken.

@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, there is not info on the app. I may have missed the call from act. Would like to know what action was taken.

@ACTFibernet @EshwariSunkara It's been almost 10 days no response from your pathetic service centre and the customer person who is handling the case.. the act guy is not answering the calls. Unfortunately we have paid a year payment..we regret of trusting this **** network ! #ACTFibernet

To open @ACTFibernet app, we need fast Internet. Ridiculously slow app, 4G is not enough.

@ACTFibernet Network name : Actfiber Customer ID : 101000706735

@ACTFibernet SSID: Hamdans WiFi Proud ACT Customer Since 2015😃 Started with 5 Mbps to 50Mbps Now (10x) whilst paying almost the same since beginning.

@ACTFibernet 101009508918 my account number its been 2 days connection has lost , raised complaint noo response form ur side plz resolve asap #WorkFromHome @balamalladi

@airtelindia for last 3 months we have been complaining for poor network in our area but @airtelindia least bother...thanks @ACTFibernet for helping me tweet with your network

Update: Received full refund. Literally had to drag their COO into the issue to get it resolved this quickly. @ACTFibernet you guys need to de-bloat upper management and un-thug ground level beat minions. Alvida.

Dear #ACTFibernet Pls solve my issue. I have taken subscription on 8th june.. Paid the amount and documents verification is also done. After finishing all the formalities still no one has visited for connection. Even after 5 days there is no one responding. #ACTFibernet

@ACTFibernet @TOIHyderabad if you're #WFH or have dependence on #Broadband dont #trust #ACTFibernet its almost 60 hours it not working and no response its poor #CustomerService bad #customersupport

@ACTFibernet its almost 36 hours th #Broadband is not working and your #CustomerService also not reachable pooe #CustomerExperience will lead to negative ratings

@ACTFibernet has been cheating customer. This year again like every year, they upgraded my plan to a plan of their choice and sent an exorbitant bill. Refused to answer my calls/ mails. @TSConsumers @jagograhakjago @Eatala_Rajender

@ACTFibernet After10 days after i applied for a new connection(01/07/20)and have done my payment and documentation on(03/07/20),have registered a complaint on (08/07/20)regarding the delay in installation and fake promises of fast instillation.Ticket number:SR11042484612906

@ACTFibernet Worst customer service ever. Taken new conn last week. Paid amt for 3months plan. Its more than 8 days still no response from ACT. i was notified every time i will get d connection within 24hrs. Not sure how many 24hrs i need to wait ?registered mobile no: 9620955568

@KarunVattakavil @ACTFibernet Nothing yet. Either switch to Data or use a VPN is a kind of temporary solution.

@ACTFibernet You won’t believe me they have blocked my number for asking timelines to fix the line that too after paying the amount .i know situation is tough outside but at leat you should communicate the timelines .

@ACTFibernet I have reported a problem few days back neither ground level staff not Twitter team looking into it.

@ACTFibernet iam extremely disappointed with the new internet connection that I had asked for. I made the payment for internet service on 29th June,2020 and after several try two guys came on 6th July,2020 give connection, however, they found act setup box was not present

What an awful customer service. I am requesting you to either give the connection or refund my money @ACTFibernet

@ACTFibernet I am extremely disappointed with the new internet connection that I had asked for. I made the payment for internet service on 29th June,2020 and after several try two guys came on 6th July,2020 give connection

@ACTFibernet Reddit and Quora are not working :(

@SaiSriMourya @ACTFibernet same problem. did you find a solution