ACT Outage Report in Rāmpur, Hyderābād, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Rāmpur, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Rāmpur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Rāmpur, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Rāmpur, Telangana
Latest outage, problems and issue reports in Rāmpur and nearby locations:
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Surendra Revanuri
(@SRevanuri) reported
from
Rājendranagar, Telangana
@ACTFibernet Not even bothered to inform us about status. In turn we have chased your support team for 3 days to get it done. Total 5 days of our time wasted on it. Very poor service support.
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Sargam Prakash
(@sargampr) reported
from
Hyderabad, Telangana
@ACTFibernet I was told the same thing yesterday and was promised resolution by day end. Still nothing.
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Manish Bajaj
(@bajajmanish007) reported
from
Hyderabad, Telangana
@ACTFibernet It's match day and I am very dependent on your internet... Please please resolve the internet issue 1018182950552
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Prashant Ivaturi
(@tweety__pi) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD These days ACT internet is going down regularly. Not enjoying the experience. Every time there is an outage, additional number of days should be added to the plan to customer plans so that our money is worth.
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Chaitanya Koduri
(@ckkoduri) reported
from
Annāram, Telangana
@ACTFibernet It's been 3 days. Not even a phone call from your team to give some assurance. I would appreciate someone calling me to let me know when we can expect the problem to be resolved.
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Mayank Bedi
(@Mayank_Bedi24) reported
from
Rājendranagar, Telangana
@ACTFibernet No resolution. No call yet
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madhusudhan Gopa
(@Madhusudhan1613) reported
from
Rājendranagar, Telangana
@ACTFibernet neither internet service nor response from your end. Time to change ISP. Terminate the connection and refund my money. Not even horrible your cs is disastrous.
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Master Mariner
(@mastermarinerr) reported
from
Annāram, Telangana
@ACTFibernet I was told that my issue will be looked into and it's been more than 4days now and no one has responded. I want the battery to be replaced for ur Hub in my apartment as there is no back-up whatsover when no power. Do something
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madhusudhan Gopa
(@Madhusudhan1613) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD Internet down. One week now!! Phone number never gets connected. No call or follow up. This is literally cheating/looting customers for their money. Very frustrating.
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sravanthi
(@Sravanthikumari) reported
from
Annāram, Telangana
@ACTFibernet Worst service experience. No response either from the customer care nor from the feild executive when interruption occurs, didn't expect this from such a big internet network provider. Very much disappointed @ACTFibernet @ACTFibernetHYD
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Kamesh
(@kameshappalla) reported
from
Rājendranagar, Telangana
@ACTFibernet It was frustrating to tell you that I had to reopen the ticket multiple times when it was closed without any resolution. Even now I didn't see anyone from your team contacted or tried to resolve issue.
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kiran
(@KGenupudi) reported
from
Rājendranagar, Telangana
Hello @ACTFibernet myself kiran, i got a new connection on 27/06/2019 and ACT promised to activate my account in 48hrs, i got ethernet cable by 28/06/2019. But my account is not activated till now..my account number 101804780470. Please help me
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Farida Ahmed
(@FaridaA) reported
from
Hyderabad, Telangana
@ACTFibernet No follow up post this. Customer service actually hung up on my call. Day 7 of no internet. #shameonyou
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मैत्रिश मंगल
(@matrishmangal) reported
from
Rājendranagar, Telangana
@ACTFibernet your service is horrible. Every week 2 times service is down. I don’t know how can you guys be so consistent in. Ad service.. Waiting for @reliancejio to start service in Botanical garden Kondapur area..
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Surendra Revanuri
(@SRevanuri) reported
from
Rājendranagar, Telangana
@ACTFibernet Seems you are in sleep mode. Issue has been addressed already 1 hr back. Wake up dude. @rajeshvarmamv ,@ACTFibernetHYD
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Om Prakash
(@Miracle_om) reported
from
Nānakrāmguda, Telangana
@ACTFibernet I made Payment. No installation yet. Commitment was by 10:30 AM to be done. Cancelled my urgent meeting waiting for installation. No one is here till now. No apology necessary. Pls improve customer experience.
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Noor Alam
(@IamN0or) reported
from
Rājendranagar, Telangana
@ACTFibernet And while I don't want to sound any preachy, I surely would like to make it a point and want the stakeholders to take a note, that it is fatal to have services down for almost a week. Please work on having a Plan-B/backup for such situations.
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nikhil goyal
(@goyalnikhil1) reported
from
Annāram, Telangana
@TRAI @ACTFibernet your network is the worst in town, where internet is used the most in weekends & every weekend there is an outage. Third class service issue & we've paid for full year in advance & we don't get and refund for service not given. 4days/month = 1½month/year.
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madhusudhan Gopa
(@Madhusudhan1613) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD Neither response nor internet from your end, since 1 week. #CustomerService support is horrible.
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Ravi teja J
(@tejajuloori) reported
from
Hyderabad, Telangana
@ACTFibernet unable to connect to customer care, sent u DM
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Preeth Walser
(@preethwalser) reported
@ACTFibernet It's been more than 24 hrs since the internet is down, you guys don't even have the decency to communicate on the status.. What's the problem? How long will you take to fix it?
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avinash yadav
(@AviinashYadav) reported
@ACTFibernet @KRISHNA83138665 My internet is not working. No response from anyone. The service is very bad. No one cares about the service. Your account details, Name: Avinash yadav Account No: 110510380907 9650464351
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Vinay Samudrala
(@vinayzhere) reported
Dear @ACTFibernet , since you have not got back to me in the last 14 hours, I am forced to call back your customer care. Where Mr. Ismail from your team connected me to Tamil new connection line from english service related complaint, in the name of escalation. wow !! Brilliant !
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Kiran Kumar Reddy Yeluru
(@kiran_yeluru) reported
@ACTFibernet Past 2 weeks following up,with 100 of calls no resolution at all sir,please consider me as one of valuable custome using ACT 10 +years,but problem still pending sir , no moved even one step ahead also,how many hours of customer care executive calls sir I made it ,it's count less
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Syeda Farha
(@FarhaSyeda1) reported
@VijayGopal_ nodal officer is just replying that the sr is closed and internet is working fine. It’s horrible connection @ACTFibernet Pathetic service. Any better solution please??
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Upender
(@UpenderKaveti) reported
@saikrishna12377 @ACTFibernet I was trying to upgrade my plan and I approached the customer care service but there was no proper response from them and ACT app is also not working properly. Service for the new customer and existing customer is differentiated which is unfair.
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utkarsha verma
(@utkarsha_verma) reported
@ACTFibernet @ACTFibernetHYD Worst internet service
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GIF GIRL
(@DoctorAashi) reported
@ACTFibernet No internet service for straight third day. Each day costing me a loss of pay due to no internet facility. After calling you multiple times and your customer care guys are simply lying. Is there any accountability specially in times of pandemic?
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Kiran Kumar Reddy Yeluru
(@kiran_yeluru) reported
@ACTFibernet Hi Team yesterday also I twitted no response I didn't receive any calls, REFUND related issue from past 2 weeks , 100 of hours in customer care no resolution on my issue, Ticket Number# SR10159637705065, My Act a/c #101013545211, My name- Kiran Contact #8374019997
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Samad
(@Samad52059750) reported
@ACTFibernet 101004162612 problem not solved for internet connectivity since 36 hours u r hopeless teams supposed to rectify within 24 hours