ACT Outage Report in Rāmpur, Hyderābād, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Rāmpur, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Rāmpur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at ACT
ACT is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Rāmpur, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Rāmpur, Telangana
Latest outage, problems and issue reports in Rāmpur and nearby locations:
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Uday Soni
(@UdaySon94330557) reported
from
Hyderabad, Telangana
@ACTFibernet It's been a while now. I didn't got any call from your team.Waiting for your poor response. The worst internet service in India #fraudact #banact #wrostinternet @ACTFibernet
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Vikash Ranjan Jha
(@ivikashjha) reported
from
Rājendranagar, Telangana
@ACTFibernet Are you guys idiots or what at this time in night you disconnect the service for no reason even after so much of follow up and resolution. Either your system is crap or you play with customers. I need the connection to be activated as soon as possible.
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Kalyan
(@Kalyan25363287) reported
from
Annāram, Telangana
@ACTFibernet worst service in hyderabad no proper technical team at the same no proper call center team.
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Pritam Dey
(@pritamdey09) reported
from
Rājendranagar, Telangana
@ACTFibernet Team,there is no Internet connection in my area since last 24 hours now.Already raised a complaint,but it yet not resolved.Technician phone number is switched off & customer care person always telling it will be resolved.User ID :101517864452, Ticket:SR10163107926722
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Vikash Ranjan Jha
(@ivikashjha) reported
from
Rājendranagar, Telangana
@ACTFibernet @airtelindia @reliancejio we have to go through all this because your service is not available in my area.
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navfinallyme
(@Navkanth1) reported
from
Annāram, Telangana
@ACTFibernet Internet is down not sure about other areas in #Hyderabad ...
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shalivahana jukanti
(@shalivahana) reported
from
Hyderabad, Telangana
@ACTFibernet Bought dongle and its again cost me ₹2000+250 recharge. 4 people working at my place due to this issue we may lose jobs.
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Pritam Dey
(@pritamdey09) reported
from
Rājendranagar, Telangana
@ACTFibernet More than 36 hours now, yet the problem is not resolved. I am a working from home professional and today is Monday. How would guys like me will work?
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Samik Paul
(@SamikPaul) reported
from
Rājendranagar, Telangana
Really sick and tired of Act Fiber frequent disconnect problem in our area and one of the worst service quality. It takes 1-2 days time to solve one small issue. Worst service, waiting for Jio Fiber in our area @ACTFibernet @reliancejio @JioCare #JioFiber
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shalivahana jukanti
(@shalivahana) reported
from
Hyderabad, Telangana
@ACTFibernet Already made several calls, no resolution.
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krishna
(@krishnaerb) reported
from
Rājendranagar, Telangana
@ACTFibernet Still no internet Can I have a status of complaint please More than 24 hours to my complaint still no action taken
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shalivahana jukanti
(@shalivahana) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Internet is not working since 2 days and we are only depend on broadband for our work. Call customer service about 8-10 times still the issue persist. Sometimes customer service agents r not responding on calls properly.
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krishna
(@krishnaerb) reported
from
Rājendranagar, Telangana
@ACTFibernetHYD @ActfiberC @ACTFibernet My complaint number: SR10162987109212 It's my recurring issue with junction box it's keep on internet goes off for every week Please provide me permanent solution As of I did not received any callback or update about complaint
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Vikash Ranjan Jha
(@ivikashjha) reported
from
Rājendranagar, Telangana
@TAAssociates @ACTFibernet My Act Account: 101013365834 is disconnected every things since 20th September 2021, for no reason. You connect after calling everytime and disconnected after 2 days. I am frustrated with this service. I am working from Home, but I have no internet.
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krishna
(@krishnaerb) reported
from
Rājendranagar, Telangana
@ACTFibernet Still it did not resolution and response from concern team Without letting me know just closed ticket number They did not given any resolution for it As of now none of technicians called me updated about issue ,I don't is they are working or just ignored it
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Pritam Dey
(@pritamdey09) reported
from
Rājendranagar, Telangana
@ACTFibernet Yes,the problem is resolved after approx 48hours of the breakdown.I am fortunate that I was not fired for Monday morning!I wonder,how come a reputed brand like ACT actually took 48hours to resolve an Internet issue?Is it because my area is little remote than Hyd(i.e.,Shamshabad)?
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Uday Soni
(@UdaySon94330557) reported
from
Hyderabad, Telangana
@ACTFibernet Till now issue didn't got resolved what u guys are doing. Stop doing this type of shut things with customers.wrost internet service in india is yours #actindia @ACTFibernet @ACTFibernetHYD
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Syed Saber
(@SyedSab92085790) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD before one week I have shifted my house and I put the shifting request through the app the technician Has come nd check out and said that In your area there is no service connection we have to put a new connection box' that's it still did put any box
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krishna
(@krishnaerb) reported
from
Rājendranagar, Telangana
@ACTFibernet It's recurring issue my internet is not working please do give me fixed solution for it I am very disappointed keep on calling complaining and following up it
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Uday Soni
(@UdaySon94330557) reported
from
Hyderabad, Telangana
@ACTFibernet It's a work of only 5-10 mins. For this small work u guys are taking more then 8 days. If this issue won't get solve today. I vll remove all connections from that box and vll remove and throw that installation box in to garbage.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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uday rg 🇮🇳
(@Uday_Rg26) reported
@ACTFibernet 🤔will you finish my pending work ? 🤨🤨🤨 Why your employees not facing net issues, r they using any other brand wifi please suggest that brand I'll opt to that
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Pankhuri
(@pankhuris_9) reported
@ACTFibernet I have sent a complaint earlier also but my problem is still not resolved and i get the same response. Would definitely not recommend this. High time of calling and getting no response or resolution
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C.A
(@ca_154) reported
@ACTFibernet do you offer service in kucharam village which is near medchal, hyderabad?
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Pradeep Sri Ram
(@PradeepSriRam1) reported
@ACTFibernet Your technical team here at vijayawada is a disgrace to your brand.A complete day of outage and none bothered to even check what's wrong.They"ACT"to work and you guys "ACT"as if you've took an action! A treacherous retention it was for me!
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Mathew Manoj
(@Princz_mano) reported
@ACTFibernet Till now I haven't got any calls from your representatives, time to quit your **** service, please dont ever prefer this fibernet broadband!!!
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CS Reddy
(@shakesbuzz) reported
@ca_154 @ACTFibernet No Act service in kucharam, the local ISP's are charging 3k to 5k for 10Mbps
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HassanFazil
(@HassanFazil) reported
Why there is no monthly billing options for @ACTFibernet basic plan?. If I ask this to customer care executive, he responds me to upgrade my existing plan with a non bother-able approach. And when I googled, I was shocked to know more about their promotional tactics.
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Syed Hyder
(@HyderrSyed) reported
It has been 36hrs and still no response from @ACTFibernet . No call back from the supervisor from the past 16hrs. The worst ever service.
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Arun Kumar
(@arun_leo7) reported
@ACTFibernet Can someone look into this. This issue hasn't been resolved yet.
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Purushothaman
(@purushkmr) reported
@ACTFibernet Trying to get a solution for the past 1wk but no response yet forSR10363597614064,SR10363601114927,SR10363602783971,SR10363624891694. Do you value your customers?#worstservice #novalue