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ACT Outage Report in Rāmpur, Hyderābād, Telangana

Why is my ACT service not working?

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Full Outage Map

Problems in the last 24 hours in Rāmpur, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Rāmpur, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 65% Internet (65%)
  • 26% Wi-fi (26%)
  • 6% Total Blackout (6%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Rāmpur, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Total Blackout 2 days ago
Hyderabad Internet 4 days ago
Hyderabad Internet 4 days ago
Hyderabad Internet 5 days ago
Hyderabad Internet 7 days ago
Hyderabad Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Rāmpur, Telangana

Latest outage, problems and issue reports in Rāmpur and nearby locations:

  • theleihan
    Rehan 雷涵 (@theleihan) reported from Hyderabad, Telangana

    Update: Received full refund. Literally had to drag their COO into the issue to get it resolved this quickly. @ACTFibernet you guys need to de-bloat upper management and un-thug ground level beat minions. Alvida.

  • kakahemanth
    Hemanth Sai Kaka (@kakahemanth) reported from Rājendranagar, Telangana

    @ACTFibernet I registered a complaint last night and no one has reverted back. Can you guys look into the issue ASAP. SR # 10140689891802

  • nikethan4u
    #AdorableSam (@nikethan4u) reported from Hyderabad, Telangana

    Not sure what has happened to @ACTFibernet customer care numbers are not working, not responding to emails...really pathetic...their upgraded numbers are not at all working

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Annāram, Telangana

    @ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522

  • prabhanjanaraog
    gonuguntla (@prabhanjanaraog) reported from Amīrpet, Telangana

    @ACTFibernet Hi..., you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need assistance.

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Annāram, Telangana

    @ACTFibernet Hi,  I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020.  But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522

  • gauravs22563535
    gaurav saral (@gauravs22563535) reported from Rājendranagar, Telangana

    @ACTFibernet 2 days without proper internet because I am a proud @ACTFibernet customer. Feeling the difference.

  • ashwin_namde
    Ashwin Namde (@ashwin_namde) reported from Rājendranagar, Telangana

    @ACTFibernet @ACTFibernetHYD it's not done..Working from home and my internet is down since yesterday night...Launched a complaint (no. SR10141237890762) on portal. But no action so tried calling customer care, unable to reach the support....its still not resolved..

  • iiirdi
    sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana

    @ACTFibernet @TelanganaToday unbelievable that #ACTFibernet is down for 72 hours and they're least bothered when you call they're irritated pathetic #Broadband #CustomerExperience #CustomerService dont depend on this for #WFHReality

  • iiirdi
    sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana

    @ACTFibernet its almost 36 hours th #Broadband is not working and your #CustomerService also not reachable pooe #CustomerExperience will lead to negative ratings

  • Ankushagarwal07
    Ankush Agarwal (@Ankushagarwal07) reported from Annāram, Telangana

    @ACTFibernet issue with your service even after timely payment. Area -Lb Nagar. Pls resolve it asap else we have to look for alternative provider Regards Ankush

  • MMH12169799
    MMH (@MMH12169799) reported from Hyderabad, Telangana

    @ACTFibernet My ACT Fibernet Request SR10140704881662, My issue is not resolved and even after technicians knows his presence is required he is not attending. From morning he is making us to wait it's been 3hrs, his only response is I am beside your office, m on the way.

  • YogaSandeep1
    Yoga Sandeep (@YogaSandeep1) reported from Rāmpur, Telangana

    Dear #ACTFibernet Pls solve my issue. I have taken subscription on 8th june.. Paid the amount and documents verification is also done. After finishing all the formalities still no one has visited for connection. Even after 5 days there is no one responding. #ACTFibernet

  • MdKareem_Kashif
    Mohammed Kashif (@MdKareem_Kashif) reported from Hyderabad, Telangana

    @ACTFibernet has been cheating customer. This year again like every year, they upgraded my plan to a plan of their choice and sent an exorbitant bill. Refused to answer my calls/ mails. @TSConsumers @jagograhakjago @Eatala_Rajender

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Annāram, Telangana

    @ACTFibernet Hi,  I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020.  But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522

  • prabhanjanaraog
    gonuguntla (@prabhanjanaraog) reported from Amīrpet, Telangana

    @ACTFibernet hi you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need help.

  • RamGuruvelli
    Ram Guruvelli (@RamGuruvelli) reported from Madhāpur, Telangana

    @SatyaPMtweets @ACTFibernet I don't think ACT fiber would respond to resolve it anna. I've had several issues and left @ACTFibernet

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Annāram, Telangana

    @ACTFibernet Hi,  I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020.  But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522

  • iiirdi
    sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana

    @ACTFibernet @TOIHyderabad if you're #WFH or have dependence on #Broadband dont #trust #ACTFibernet its almost 60 hours it not working and no response its poor #CustomerService bad #customersupport

  • ravikkongara
    Ravi Kongara (@ravikkongara) reported from Rājendranagar, Telangana

    @ACTFibernet the Hyderabad operations of Act Fibernet is really bad. I have taken a new connection more than a week ago. I signed up for 12 months but not activated yet. Poorly managed operations. Lack of coordination between technicians. No response to calls

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Abhishe86586587
    Abhishek Gaurav (@Abhishe86586587) reported

    @ACTFibernet Thank you for your support. Please let me know when the concerned team is going to come to check the connection. Please share the service ticket number.

  • UjjwalAneja
    Ujjwal Aneja (@UjjwalAneja) reported

    @ACTFibernet This is the response I have been receiving from all your support channels.

  • agrawal_raashi
    Raashi Agrawal (@agrawal_raashi) reported

    @ACTFibernet The plan was sold to me for 6+1 month. After a lot of complaints and following up, the resolution was that they offered a discount of 549 on my next bill. Now after 3 months, they are asking for recharge saying that the plan was only for 3 months.

  • KrispinMUFC
    Krispin | கிறிஸ்பின் (@KrispinMUFC) reported

    @ACTFibernet This area is experiencing continuous network issues. I don't know what the problem is here. But this is definitely not helping.

  • aks9964
    ಅಂತರಾತ್ಮ-ಪುನೀತ♥️ (@aks9964) reported

    @ACTFibernet Unsatisfactory and poor experience with support. Not expected and planning to move ahead with alternate Wifi options. @airtelindia @HathwayBrdband may be I need to shift here!!

  • Biswajitdas2808
    biswa das (@Biswajitdas2808) reported

    @ACTFibernet no update on quick repair ... since morning zero internet .. eta is tomorrow after 7:30 pm .are you joking ? We have wfh . Your errors are costing us our jobs

  • bashterminal
    sakai jin (@bashterminal) reported

    @ACTFibernet the internet is down for the past 30 minutes and I cannot work. Where is the accountability?

  • Dspidey2
    Dspidey (@Dspidey2) reported

    Dear customer, Your refund request SR11066301000368 has bee registered. It will be processed in 5 working days after details are submitted. Team ACT @ACTFibernet @ACTFibernetHYD @actfibernetdelhi

  • himanshutripat7
    @iAmHimanshu Tripathy (@himanshutripat7) reported

    Hi team @ACTFibernet can you help to get my three referal amount should reflect on my account. i have given refer my 3 frnd to your agent .while he said it will reflect to your account.but still there is no referal amount not credited to my account.

  • Roopam_Kewl
    Roopam Shukla (@Roopam_Kewl) reported

    @ACTFibernet Another day has passed, ACT should seriously take a look into the issue. The customer care staff wants to close the ticket without resolution and Twitter Team is unable to make the correct team respond. Can the issue be escalated ?