ACT Outage Report in Rāmpur, Hyderābād, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Rāmpur, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Rāmpur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at ACT
ACT is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Rāmpur, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV | |
| Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Rāmpur, Telangana
Latest outage, problems and issue reports in Rāmpur and nearby locations:
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Rajkiran Srivastav
(@Rajkiran6025) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD HI team can you provide me TL details who's dealing below complaint. Your ACT Fibernet Request SR10121201075102 is expected to be resolved by 9/7/2019 11:00:00 AM
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Ghouse Khan
(@Real_Ghouse) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Facing Issue to get Connection in my place in Hyderabad, Our neighbours has the connection, But we can’t, Tried from all the sources. Need help urgently
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Sai Kumar
(@saipolloju) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet I cannot connect to my Wi-Fi network, when tried calling customer care it never connects. What should I do. fyi, 10th is the due date for bill payment. Need an immediate solution now. #worstservice
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Manish Bajaj
(@bajajmanish007) reported
from
Rājendranagar, Telangana
@ACTFibernet I am not renewing your internet this time. Your support just sucks and the response times are very bad.
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Manish Bajaj
(@bajajmanish007) reported
from
Hyderabad, Telangana
@ACTFibernet How many more support tickets would it take for your team to fix issue permanently. We always have one of the link switches down and I do not have internet for 2days. Next time I'll move to jio giga SR10122977578562 SR10120855865162 SR1018860681992 SR1018182950552
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Nazeem
(@nazeemtweets) reported
from
Annāram, Telangana
@ACTFibernet This was once a good service provider and now it is undoubtedly the worst internet service provider. Its been 14 days since I applied for a shift in connection. The technician reached out after 10 days and then left the work undone...
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Saideep Myadam
(@SaideepMyadam) reported
from
Rājendranagar, Telangana
@ACTFibernet @KiranMallavara2 It resolved after multiple escalations, been pathetic experience with the support. Anyways thanks for looking into it.
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Satyajith
(@satyajithpinku) reported
from
Rājendranagar, Telangana
@sidsays_ @ACTFibernet @TRAI Airtel and Voda have fell to JIo levels now and they are doing extremely good if you ask me, the PM Internet and call plans are just 30-50 rupees shy of Jio pricing, better service and network now though....
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Saideep Myadam
(@SaideepMyadam) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet the support is pathetic it’s been three days!!
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dilip kumar
(@pdilukumar) reported
from
Annāram, Telangana
@ACTFibernet kindly take action on tickets raised. There is a fiber cut in our society complaint has raised but still no response from your team since 2days. Number:SR10128526672368.
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Varun
(@vsa2) reported
from
Rājendranagar, Telangana
@pkarni @ACTFibernet Try calling their Customer care, very rude.
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G. Vikram Goud
(@GVikramGoud) reported
from
Annāram, Telangana
@ACTFibernet Your service is pathetic. I lodged a complaint 3 days back n the net connectivity problem is yet to b resolved. You seem to take customers for granted.
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Anand upadhyay
(@iAnandUpadhyay) reported
from
Rājendranagar, Telangana
@ACTFibernetHYD @ACTFibernet Issue is fixed but the speed is pathetic, By the way mine is 100 mbps connection and youtube is struggling to load.
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G. Vikram Goud
(@GVikramGoud) reported
from
Annāram, Telangana
My complaint is yet to b resolved after all the trouble-shooting suggested by @ACTFibernet, n I get this message: Dear Customer, your ticket is being closed. If UNRESOLVED, you can escalate it to us, by just forwarding this SMS to 8008250000
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Shahid Hussain
(@shahid_hussain) reported
from
Annāram, Telangana
@ACTFibernet I am loosing my patience. Since last two days I don’t have Internet at my place after several calls I am unable to get through. Your call waiting in more than 30+. The most unreliable service. #FixInternet
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Jayakrishnan
(@jkdreamzone) reported
from
Hyderabad, Telangana
@ACTFibernet Still no resolution! 2 days without internet! @TRAI This is the kind of service the internet companies in India offer.
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s'I'rr'U'.....
(@IGajulaSrikanth) reported
from
Hyderabad, Telangana
@ACTFibernet Hi ACT, @ACTFibernetHYD My account complaint details see below, SR10127077630972 has been registered. Account Number is 101012824302 Userid Ticket details for your reference Ticket No:SR10127077630972
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GSK
(@skgatla) reported
from
Wajd Gulshān, Telangana
Dear @ACTFibernet how many times I have to face connectivity issues in a month, please let me know. check my complaint history and reply me, SR10120791566252 kindly resolve the SR NOW.
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Nazeem
(@nazeemtweets) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD ...[3] Whoever is in Hyderabad and trying for a new connection Please do not go for this worst service provider. There are many other internet providers around the city go for them.
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Madhav
(@madhav_sb) reported
from
Hyderabad, Telangana
@ACTFibernet there has been many instances of disconnection. Though escalated, still not resolved permanently. SR10120794663452. Here is SR no. We have a list of pending works based on this connection. Hoping a quick and best solution
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Anuj kr singh
(@Anujkrsingh5) reported
@ACTFibernet @sistlasailesh Shame on guys@ACTFibernet You guys know how to steal people's hard earned money. Stop giving bullshit dates for resolution if you guys don't have guts to complete it. From past 20 days, Always giving resolution date for refunding money for SR10263261826962.#ACT FIBERNET Bangalore
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Sistla Sailesh
(@sistlasailesh) reported
@ACTFibernet I am getting repetitive issues with broadband connection every fortnight and I have to loose at least 6hrs for this evertime and your reps are not capable enough to resolve the issues nor show a permanent resolution. 1/2
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Anand
(@anandvamsi) reported
@ACTFibernet no internet since afternoon. No signal/light. What's the point of paying 10k for 6 months when I have to wait for a day cluelessly without any resolution?
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Radhika sharma✨
(@Radzsharma123) reported
I paid on 10th n since 12 there is no service when I asked for refund theur agent says cut the internet but no refund and yet no one has come to resolve our issue despite giving multiple complaints n consent to change the box location.. pathetic!!! @ACTFibernet
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Tamilvanan Kandan
(@TamilvananKand1) reported
@ACTFibernet Team, My internet connection is disconnected, my bill received for this month is over charged. I have sent the email to the nodal officer, what was promised and agreed is ignored. Can I ask you to look into the issue asap and resolve it. #actfibernet,
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet @TRAI @KTRTRS PLEASE ATLEAST RESPOND!! It has been half a day waiting for a solution! Worst customer service
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Ravi
(@Akki_Tricky) reported
@ACTFibernet We are still waiting for internet to be set! No update!! Three customer care people called yet not resolved!!
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Traveller
(@traveller2495) reported
@ACTFibernet what does it take for your customer service team to escalate to a senior. You guys are not allowing me to disconnect the service nor the CS team is willing to escalate my issue. Being a customer for close t two years I'm completely disappointed.
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dolbo765
(@chelamalasetty2) reported
@ACTFibernet Internet is not working. Service no: SR10163270009574. Expecting a prompt service instead of letting us wait for 24hrs or more. Internet issues are happening every fortnight.Please do the needful as soon as possible.
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Anand
(@anandvamsi) reported
@ACTFibernet you charge penalties for delayed payments but there's no accountability for loss of service.