ACT Outage Report in Rāmpur, Hyderābād, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Rāmpur, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Rāmpur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at ACT
ACT is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Rāmpur, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Rāmpur, Telangana
Latest outage, problems and issue reports in Rāmpur and nearby locations:
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Ganesh Patel NOTA
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet Try to improve your service If you are not available to provide services on time then don't give false promises to the customer. Or We will be switching to @reliancejio I need my new connection right away. #beam #jio #poorservice
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®®🇮🇳
(@Rams0313) reported
from
Annāram, Telangana
Worst network @ACTFibernet
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Aleem
(@AleemuddinMuhd) reported
from
Hyderabad, Telangana
@ACTFibernet Neither the problem got resolved nor you arranged a call. #worstservice #PoorResponse
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Aleem
(@AleemuddinMuhd) reported
from
Hyderabad, Telangana
@ACTFibernet I could see frequent connectivity issues and your team is working towards interim resolution rather than permanent resolution.within couple of weeks same issue repeated sr no:SR10163681014074. Your services are deteriorating as U r growing.
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aiyaz hussain
(@aiyazhussain4) reported
from
Hyderabad, Telangana
@ACTFibernet runied my career they got worst customer support, I called multiple time to @ACTFibernet in the past week 3 times I got issue with internet, this is worst service I ever seen, the field agent doesn't responded to my calls even .. this is shitt @ACTFibernetHYD
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD @ACTFibernet hope this week long internet down in issue is resolved today.
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD So you closed SR10163698351524 without resolving the issue. Then Rohit called and Area Manager and Technician called at 5pm that someone will come. New SR10163754073819 generated. And still without internet. What the hell is happening! Hub box is at my home! What Permission!!
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet So you will never provide internet anymore?
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Ganesh Patel NOTA
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet Can you please help me out with the information? Waiting for your reply. Tried calling customer service. Please improve it 🙏🏻
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Ganesh Patel NOTA
(@puppalaGanesh9) reported
from
Annāram, Telangana
@JioCare I will get back to you very soon Becz I have more issues with @ACTFibernet Just i want give them one more chance if they don't give me proper response i will connect to @JioCare
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Ganesh Patel NOTA
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet After collecting the money Why are not lifting the call They took the money to provide the service they r not answering the call. Please look into. @RachakondaCop
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Aaron Merugu
(@aaronmerugu) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD not sure what the issue is, we lose connectivity almost every other day for a few hours!! In this virtual environment this is very painful, can you please help with a better solution! #veryunreliablenetwork
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD And now it's saying by tomorrow it will be fixed!! #CustomerCare at it's worst. How can one rely on you for #WorkFromHome ???
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Ktwodee
(@ktwodee) reported
from
Rājendranagar, Telangana
@ACTFibernet Within 24 hrs of reconnection no services. Your engineering does not come nd does all sorts of troubleshooting over phone trying2 fix router. I have a spare router nd that too is not connecting. Now his phone is switched off. My office nd child's school goes for a toss tomorrow.
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD @ACTFibernet again recorded message came that it's delayed. What is the problem with your engineers? Aren't they sure if themselves? It's been more then a week the internet is down! What are you doing?
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Naresh
(@nemmikanti0208) reported
from
Annāram, Telangana
@ACTFibernet Not yet resolved.. I lost 2 working days.. Whi will pay for this?? I'm complaining this issue in consumer court.. Get ready for it
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Aaron Merugu
(@aaronmerugu) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD still waiting for someone to reach out or address the ticket. This is bad customer support.
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pradeep ch
(@pradeepch180) reported
from
Hyderabad, Telangana
Worst experience with act Fibernet. I am using it with two accounts with 75mbps speed but I have never seen more than 10-15mbps speed in two areas. @ACTFibernet @ACTFibernetHYD @ActfiberC
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deepesh jain
(@deepesh81794347) reported
from
Hyderabad, Telangana
@ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complained on app
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Ktwodee
(@ktwodee) reported
from
Rājendranagar, Telangana
@ACTFibernet I am a customer since 2016. Was at hometown for 9 months so got the connection deactivated. Waiting for a reconnection since 23rd. Tech team is waiting for approval from Reconnection team to replace cable. 4 days past no service yet. This is pathetic.Acc 101013138447
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Niranjan Kumar Reddy
(@niranjans3ln) reported
@ACTFibernet @ACTFibernetHYD Undisclosed hidden charges imposed and account suspended in first week whereas prepaid for 6 months in advance. Sales guy is ignoring calls. Support team can't help too.
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vamsiraj22
(@vamsiraj) reported
@ACTFibernet I have never faced this kind of worst expertise at any ISP
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ahm_1985
(@Architect_ahm) reported
@ACTFibernet Internet connection is down from past 3 days. Have been raising complaint continuously but ticket gets closed automatically mention that issue has been resolved. Is this how ACT provides the service. Ticket no : SR10260790506102 REG NO : 9986541871
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sateesh diwan
(@sateeshdiwan) reported
@ACTFibernet Hello there, it's been 5+ years of collaboration with you and last few months your service is terrible, customer support is pathetic, no fault of me, my connection turned off when internet is O2. SR10160666463341. Time to join @reliancejio .
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Ghanshyam
(@ghanshyam_in) reported
@ACTFibernet Has the SR been assigned to a service engineer.
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Rajanijp 👨🏼💻🌏🌳✌️🐾🌱🎶
(@iRajaniJP) reported
@ACTFibernet Vyjayanthi Ac No. 108361326914. I want to Downgrade my plan. Options not showing in App or Support. Kindly get back as soon as possible. 7868990386
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Sudhakar
(@sdkr2020) reported
I have discontinued the service two weeks backs. However the Box is yet to be disconnected from my EB and It is used by several other users. I had already requested cust care multiple times to remove the box from my EB. No response yet. Can you please check. @ACTFibernet
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vamsiraj22
(@vamsiraj) reported
@ACTFibernet it's been two weeks since I raised a ticket to degrade my plan, but the issue has not been resolved and you have suspended the connection, fair it is? If you couldn't resolve one small issue, then how can you fix it if any major issue comes across?
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MR.UnderWorld
(@underworld_007) reported
Worst people @ACTFibernet I’ve sent a tweet and still there is no response from your end
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ahm_1985
(@Architect_ahm) reported
@ACTFibernet Connection down from past 3 days. After raising complaint ticket gets closed automatically mentioning issue has been resolved. Horrible way to treat customers Ticket no : SR10260790506102 Reg No : 9986541871