ACT Outage Report in Rāmpur, Hyderābād, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Rāmpur, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Rāmpur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at ACT
ACT is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Rāmpur, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Rāmpur, Telangana
Latest outage, problems and issue reports in Rāmpur and nearby locations:
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Gaddam Ekaharish
(@GEkaharish) reported
from
Annāram, Telangana
@ACTFibernet my WiFi internet is not working please solve my problem as soon as possible my ph 9160309637 Quthbullapur 55 HYDERABAD
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Mohammed Aleem
(@Mohamme74753126) reported
from
Hyderabad, Telangana
@ACTFibernet Your ticket SR10163610707334 is tentatively expected to be resolved by 12/3 (MM/DD) between 13:00 to 16:00. Team ACT I have complain on 28 nov last but no technician has come I am feeling very bad of this service the customer care service also not helping me.
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pradeep ch
(@pradeepch180) reported
from
Hyderabad, Telangana
Worst experience with act Fibernet. I am using it with two accounts with 75mbps speed but I have never seen more than 10-15mbps speed in two areas. @ACTFibernet @ACTFibernetHYD @ActfiberC
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Mohammed Aleem
(@Mohamme74753126) reported
from
Hyderabad, Telangana
@ACTFibernet I pay u online but u r offline service is waste I am facing last month problem getting but no issue solve no service is done yet. Money waste act fiber froud close u r company.
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Satyabonthala
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet You people are unfit, you can't do anything...you are just looting customers money without giving service to them... One simple generic reply you will give. You can't do anything more than that in practical.
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®®🇮🇳
(@Rams0313) reported
from
Annāram, Telangana
Worst network @ACTFibernet
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Neil Ghosh
(@neilghosh) reported
from
Rājendranagar, Telangana
@ACTFibernet It was resolvee after 10 days . 15 emails , 14 auto-generated response, 1 day of no internet ( disconnection ) . If that's your best service . Thank you . Also your app crashes , not really useful . Rated 1 star
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aiyaz hussain
(@aiyazhussain4) reported
from
Hyderabad, Telangana
@ACTFibernet runied my career they got worst customer support, I called multiple time to @ACTFibernet in the past week 3 times I got issue with internet, this is worst service I ever seen, the field agent doesn't responded to my calls even .. this is shitt @ACTFibernetHYD
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Aleem
(@AleemuddinMuhd) reported
from
Hyderabad, Telangana
@ACTFibernet Your regrets are useless, without a proper timely resolution #PatheticService #worstturnaroundtime
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Satyabonthala
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Your CEO to low level all are irresponsible...really every month I have been sending mails, raising tickets, post in twitter... Again same problem repeating. Why cant you fix the problem permanently. Unskilled unprofessional fellows ... Pathetic service.. poor..worest in CC
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pratik sanjay buge
(@buge_pratik) reported
from
Annāram, Telangana
@ACTFibernet Kindly resolve the issue ASAP, as I am doing WFH, and my work getting hampered.
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PAWAN
(@pawan1jha) reported
from
Rājendranagar, Telangana
This the way @ACTFibernet @ACTFibernetHYD react to the customer query after making then to wait for more than a week they just send a msg the your query has been closed without even solving it. This is highly unprofessional way to deal and harass the customer
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Sai Kumar Power
(@SaiKumarPower7) reported
from
Hyderabad, Telangana
One of the worest @ACTFibernet customer care & Engineers
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Mohammed Aleem
(@Mohamme74753126) reported
from
Hyderabad, Telangana
@ACTFibernet Your ticket SR10163610707334 is tentatively expected to be resolved by 12/3 (MM/DD) between 13:00 to 16:00. Team ACT act people are doing froud I paid online and person also come and take money another thing is that no internet is coming and no service in my locality
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet Dear ACTFibernet, sorry we have lost trust on your smooth responses! SLA of 48 hours , no immediate response after 5 escalations on the importance of internet is a bad way of service you are showing to a customer. This is the last time I can take and will definitely move out
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Satyabonthala
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet Again No network ...Your ACT Fibernet Ticket no: SR10163563257084 has been registered. Our team will ensure fastest possible action @ACTFibernet ,@ACTFibernetHYD
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Mohammed Aleem
(@Mohamme74753126) reported
from
Hyderabad, Telangana
@ACTFibernet @iamY0URBOSS Your ticket SR10163610707334 is tentatively expected to be resolved by 12/3 (MM/DD) between 13:00 to 16:00. Team ACT act fiber net is very bad service in hyderabad please dont recommend any one I am facing last 6 days but no resolution and no answer my call no technician in cmpny
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Mohammed Aleem
(@Mohamme74753126) reported
from
Hyderabad, Telangana
@ACTFibernet No line no internet last month 28 nov 2021 I am facing internet problem but no issue solve they take my money but no response my waste for going to act fiber network wast of money golconda fort 500008
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Naresh
(@nemmikanti0208) reported
from
Annāram, Telangana
@ACTFibernet Not yet resolved.. I lost 2 working days.. Whi will pay for this?? I'm complaining this issue in consumer court.. Get ready for it
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Christina
(@Christi15672546) reported
from
Hyderabad, Telangana
@ACTFibernet So bad connection everyday cant sit with this issue and stop my work from home.Either ul fix it with your router as its mor than 1year im using ur service i brought routers youll want ur specific routers then yull get ur router or juz Refund my amount il go 4 airtel
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Jeevan Singha
(@JeevanSinghaa) reported
@ACTFibernet @ACTFibernet internet is down since August 23. I have escalated this numerous times. As per your update on 26th aug - you mentioned you have escalated this for urgent resolution. Is this how the act fiber works? Is this how priority requests are treated at #ACTFIBER
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Aman Gupta
(@Aman_Gupta125) reported
@SunnyBabu340364 @ACTFibernet Thanks ACT. But overall, ACT internet is the worst in service. You should hire a good technician to serve the customer better. No sense in technician and customer care.
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Jeevan Singha
(@JeevanSinghaa) reported
@sikkireddy @ACTFibernet I hardly doubt there's a concern team really looking at our concerns. They are taking their sweet time to fix it. Who will compensate for the downtime? @ACTFibernet #ACTFibernet
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Vivek
(@HumnabadVivek) reported
@ACTFibernetHYD @ACTFibernet You service is so bad that we cannot connect to customer care, no local managers, no local executive to whom we can reach out.. What to do incase of emergency and your outage which is so frequent now. I am switching to jio airfiber now
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rohit kumar gautam
(@rohitgautam3108) reported
@ACTFibernet, if you can't resolve my issue, refund my money. I'll switch networks. In one month of my 6+1 offer, I've filed 10 complaints, and the internet has been down for over 15 days. Are you serious about customer service? I demand a refund today.
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Sarvajit Krishna Mohan
(@SarvajitKM) reported
@ACTFibernet you guyssss don’t even respond to dms or tweet???? Such a pathetic support. I am still unable to view Plan Upgrade page…….. Worst…..
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Eber Priestlee Gaddam
(@gaddam_eber) reported
SR10176958078294, SR10176944166674 @ACTFibernet these 2 tickets are open from 3 days and no service person of act is answering the call. Pathetic service to the core. Shame on your CEO and the company board for looting the public money and provide such worst service. @
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Alone
(@yoursmahadev) reported
@ACTFibernet Fibernet is not working in Hyderabad from last 15 days and your team sent bill to me… can you please explain why i have to pay when it is not working at all… Any explanation?
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Anjani Kumar Singh
(@i_am_anjani) reported
@ACTFibernet Every employee at ACT is careless, deceiving, and thieving. The customer care, the field staff, everyone. Such horrible service I’ve never faced. I’ve been an ACT user for 12 years, and now I feel it’s time to move on and pick another provider.
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E Pavan Kumar
(@Consistent0929) reported
A thread on @ACTFibernetHYD @ACTFibernet - Over 5 Years being a user of Act Fiber Act Internet vs Their Pathetic Unresponsive Customer Service. (SR10176787206504, SR10176984447094) No one responds, No responsibility. Escalation line is useless.