ACT Outage Report in Madhāpur, Rangareddi, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madhāpur, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madhāpur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at ACT
ACT is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Madhāpur, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV | |
| Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madhāpur, Telangana
Latest outage, problems and issue reports in Madhāpur and nearby locations:
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Vishwa Talati
(@vishwatalati07) reported
from
Rājendranagar, Telangana
@ACTFibernet : Internet is very slow. I have raised complaints 6 times but no resolution yet.
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Madhusudan Manda
(@MadhuManda) reported
from
Medchal Malkajgiri, Telangana
Hi @ACTFibernet can u help install my connection. It’s been 6 days since I paid and the dates have been shifting on a daily basis. Pls give a fixed timeline . A/c no 101380107409
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Rajesh Harsh
(@rajeshharsh4) reported
from
Sītārāmpur, Telangana
@ACTFibernet Please let me know if u don't want to solve for issue I am OK to switch off power supply to both boxes ..I am being human by not doing that , as I understand what will happen to folks whose connections will stop workingIt is one month plus with continuous follow up
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Rajesh Harsh
(@rajeshharsh4) reported
from
Rājendranagar, Telangana
@ACTFibernet Iam been following since2mnths&ur #THEirresponsibleTEAM is not solving the issue
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ashishjamalpur@96
(@ASHISHJAMALPUR) reported
from
Hyderabad, Telangana
Internet not working since yesterday evening raises a ticket already thrice working from home how to feel the advantage @ACTFibernet I request you to solve by today I have many assignments pending ..
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aditya kolasani
(@ashulaw11) reported
from
Rājendranagar, Telangana
@ACTFibernet need help please since 0700 today my internet has been down tried all the faq and troubleshooting steps also call centre unable to reach please help with this
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Rajesh Harsh
(@rajeshharsh4) reported
from
Sītārāmpur, Telangana
@ACTFibernet follwed 3rd of abv On 3rd April 2020 around1:15noon there was a call by someone srinivas 4 asking the issue and when I gave him the explanation the guysaid ok yes we processed 1 box deductions and let me mention to the concerned team about the second box..
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD ACT Fibernet Ticket no:SR10137868329942 has been registered . pls can some one help
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SIVA™
(@kadapashiva) reported
from
Rājendranagar, Telangana
Hi @ACTFibernet there is no internet from yesterday onwords. SR10138137392302 this is complaint no. Still there is no responce from your team. Its very difficult to manage work deliverables in this situation without internet. Do something on quick time.
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Thor
(@Thor_hyderabad) reported
from
Hyderabad, Telangana
@ACTFibernet “Dear customer, on account of the current lock down and other restrictions in place we regret that it is taking more than expected time to activate your connection. Your account activation is tentatively scheduled on 31/03/2020 - ACT” This mesg i received on sunday
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KA.... Vinod
(@vinodkaparthi19) reported
from
Hyderabad, Telangana
@ACTFibernet Dear Subscriber, Services to your ACT plan A-Max 425 are scheduled for suspension tomorrow as dues of Rs. 501.5 remain unpaid. Request immediate bill payment via ACT Selfcare Portal, Mobile App or ACT website to avoid uninterrupted service. -Team ACT
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Dilip Jain
(@Rajveer2388) reported
from
Hyderabad, Telangana
@ACTFibernet Can someone reach me personally for the issue related to account. I tried reaching you on all the sources, but unable to connect. IVR doesnt work properly , mail there is no response from 3 days.
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Ratan kumar
(@Ratankumar9160) reported
from
Rājendranagar, Telangana
@ACTFibernet Not getting internet from afternoon, Can't able to raise complaint because your act application is not supporting, Can you please get me a solution as soon as possible 🙏
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD speed went below. 1mb, pls help #WFH
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VJ
(@Hey_Jude_89) reported
from
Hyderabad, Telangana
@ACTFibernet Yes it has been resolved in a record time of nearly 10 days. You guys are the best. Looking forward to be kept on hold indefinitely the next time I have a problem.
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Teja
(@tejabn99) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet I'm paying the service to get the speed of 25mbps and you people are providing adequate speed to work from nome poor service I'm using @reliancejio Mobile hotspot for working what a poor service u r giving pathetic 😡 service #poorservice
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Rajesh Harsh
(@rajeshharsh4) reported
from
Rājendranagar, Telangana
@ACTFibernet following with your customer support, nodal &appellate since last 2months plus but not getting final resolution @TRAI Very clearly can anyone explain me why is it the waiver Rejected. Pls explain and Happy to take quick call
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Neil
(@neilghosh) reported
from
Rājendranagar, Telangana
@UdayMannam @ACTFibernet Yes Uday, the router has to be labelled as “Gigabit” to get speed beyond 100mbps. For now you can test it directly plugging the lan cable (from ISP) to computer to rule out other possibility like wiring defect or network setting on network adapter of computer .
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Kalyani Sharma
(@KalyaniMuktevi) reported
from
Hyderabad, Telangana
@D5habib @Ilovehyderabad @nuts2406 @smileysnaps @raziasworld Their call center has very limited resources ..As per the CEO @ACTFibernet mail rec'd ..So it might take it's sweet time to get the issue resolved
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD my request closed with out resolution, this is crucial time I need net wifi working, can it be looked
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Harish
(@HarishKuppa) reported
@ACTFibernet Still you are reaching i think ..plz treat customers well and your customer care is a disaster
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surya prakash
(@suryaprakash747) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet I have made service request for shift of my connection which was closed without completing the reconnection. Poor Serv
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RAVI PRAKASH
(@ravi_prakash04) reported
@ACTFibernet @ACTFibernetHYD have been trying to reach customer care since yesterday, 12mins waiting and disconnection. Can you guys contact me instead?
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Arun Santhanam
(@arunkumar_163) reported
Poor response from @HathwayBrdband in #bangalore. I have registered a complaint in mail....continuously i m following up... no action.... time to move for @airtelindia or @ACTFibernet.
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Chakravarthi
(@chakravarthi_u) reported
@ACTFibernet Good afternoon, Today i received mail and message "Dear Customer, Your ticket no SR10158314854264 is closed. Without intimation your team simply closed my complaint. Why ?
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Anuj Sethi
(@anujsethi_007) reported
No Internet working and area service person not responding calls SR11858586075492 @ACTFibernet
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Srij
(@Srij44842620) reported
@ACTFibernet I really don't know how serious are you about customers, they told they will solve my issue and did not respond back. Such a poor customer service. I wanna get rid of the setup box on my building having 9 connections. Painful customer experience
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VijayGopal
(@VijayGopal_) reported
2 minutes gale and tarnaka area lost internet @ACTFibernet , what kind of service is this ? Friday evening, no net, what happened to this time?
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Jigeshprasad
(@jigeshprasad) reported
Act broadband has poor service our problem wouldn't resolved within 24 hours. @ACTFibernet
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AB-INDIAN
(@AbhishekMC18) reported
@ACTFibernet do you guys even bother to check the complaints? I've raised complaints so many times but no one bothers to bat an eye. All the nice words during installation you guys tell is fake, no one cares once we take the connection. RESOLVE THE ISSUE ASAP SR10258629788312