ACT Outage Report in Madhāpur, Rangareddi, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Madhāpur, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madhāpur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at ACT
ACT is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (20%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Madhāpur, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madhāpur, Telangana
Latest outage, problems and issue reports in Madhāpur and nearby locations:
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Srujankumar
(@Srujank98586583) reported
from
Rājendranagar, Telangana
@ACTFibernet ur services r pathetic, most of the times internet is down and you take more than 24hrs to resolve And you guys know that ur services r pathetic so u keep ur customer service lines dead, to avoid listening to all the hush hush, I am taking leaves from work coz you!!
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Ragu
(@iamraguram) reported
from
Hyderabad, Telangana
@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, cant fnd info in app. I may have missed call from act. Would like to know what action was taken.
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dheeraj yadav
(@dheeraj95625907) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet My issue is unaddressed and I may be forced to escalate the matter to ministry of telecommunication
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KA.... Vinod
(@vinodkaparthi19) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request SR10142221188312 is expected to be resolved by 7/2/2020 08:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app.
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rajesh mishra
(@Raj5261722) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet My internet is down again it was up only for 2-3 hours please help to fix it looks like your switch is down again
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suresh
(@Suresh_Maddula) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet I just had conversation with one representative Mr Naveen and asked for delay in installation of service, informed will be get done 2 weeks because it was escalated to higher level. This shows their integrity to customers and their response. He disconnected call.
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Dhiresh C. RayMohapatra
(@dhiresh_c) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Customers are experiencing DADAGIRI of actfibernet. Company has one of the policis is DOMUNHA. There executive will say one thing and will not keep their commitment. Customer has to go as per their sms only. Another financial torture.
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dheeraj yadav
(@dheeraj95625907) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Dear team I have taken a new connection engineer visited at my place however he told that it will take 5 days as no box to give connection please look into the issue on high priority Dear Customer your prospect Number is 101422504965,
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Sampath Kumar Kamati
(@sampathkumar101) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet, I have been using your internet service for more than a decade. Now, that I have shifted to a diff location I was informed that the service is unavailable here. Can you confirm if a new Internet connection can be arranged at new location?
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Mohammed Imran
(@ItsMI_Official) reported
from
Rājendranagar, Telangana
@ACTFibernet I have resolved problem by self by going through YouTube, and your support email is not working kindly check it, because I have sent so many email luckily no reply, so overall very bad experience with ACt Fiber.🤯😠
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Kyatham Bhallana
(@KBhallana) reported
from
Rājendranagar, Telangana
@Tremder @ACTFibernet Hey.!! Bro Aryan I'm having proofs like call recording of coustmer support,like stating there higher authorities are neglecting and few coustmer support candidates are cheating us by stating they are from escalation team too insted of resolving our issues.I'm ready to file case.
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet Hi, I haven't received any call. Plz help me if I have to continue with my decision of discontinuing my subscription
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rajesh mishra
(@Raj5261722) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Respected ACTFibernet support team I'm facing internet issues and it's 6th time in this month tried to reach customer care but no reply through App it says existing ticket available unable to open new ticket please do needful my number 8297053377
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet I need help in getting an Act approved router for my existing ACT connection. Hyd. Unable to raise a ticket. If not possible I wish to discontinue. Plz help.
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Rashedshaik
(@Rashedshaik82) reported
from
Hyderabad, Telangana
@ACTFibernet since 15 days there is no internet and without solving our issue the case has been closed multiple times. See my complaint history, you guys are providing pathetic service. i am on an annual package, i want my freaking money back. 9966345167 is my registered no.
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Wajeehuddin Ali
(@RulerZzrule_aLi) reported
from
Hyderabad, Telangana
@ACTFibernet That's ridiculous tweet until you provide uninterrupted services. But that never tends to happen.
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Bharath Bhushan 🌟🌟🌟
(@DigitalBharath) reported
from
Hyderabad, Telangana
@ACTFibernet @EshwariSunkara It's been almost 10 days no response from your pathetic service centre and the customer person who is handling the case.. the act guy is not answering the calls. Unfortunately we have paid a year payment..we regret of trusting this **** network ! #ACTFibernet
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Ragu
(@iamraguram) reported
from
Hyderabad, Telangana
@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, there is not info on the app. I may have missed the call from act. Would like to know what action was taken.
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Anup kumar
(@gakanup) reported
from
Hyderabad, Telangana
Worst Customer Care Service. Paid but service connection still not given. Waiting for long time @ACTFibernet . I strongly recommend not to take ACT internet provider.@consumercourtin . Trobulling after payment .
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet Am still awaiting for your call. Plz let me know if I have to discontinue the subscription so I can move on with a different service provider
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sarfaraz Shaik
(@uarshaik) reported
@ACTFibernet if the account deactivated neither option to reactive. Pathetic service and your policies. #****
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Svs Sai
(@sreeram4554) reported
Dear Bala Malladi, ACT CEO, Can you get your ACT customer Support team to be more professional ? The customer support is pathetic. Most of the time the issue are closed without resloving. Please Fix my issue @ACTFibernetHYD @ACTFibernet
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Anoop Raj
(@anoopinevitable) reported
@ACTFibernet Secondly my connection is not relocation. For my previous connection I did transfer of ownership and it's been still active. So they charged me 650rs for relocation when it's not. This is a really bad behaviour from customer agent and the teams. Please help
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Richard Andrews
(@richie970) reported
from
Hyderabad, Telangana
@ACTFibernet what the hell is going on? There was internet last night after so much of complaints and now the same issue again. Seriously how do you guys expect us to pay money without using internet? Start begging that would be better!! Its been 3 days without internet!
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Naveen Sodem
(@nisar_naveen) reported
@ACTFibernet I think it’s more of a problem at server level in Tirupati town. Frequent disconnections will result in people moving away from your service. This is happening too frequently 😞
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The Enigmatic Mallu
(@EnigmaticMallu) reported
@ACTFibernet no internet since two days. 7995737832. This is unacceptable. Please disconnect the connection atleast I can use other service providers
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suresh BC
(@suribc) reported
@ACTFibernet does your team is acting on ticket number SR1026406648 or just trying to close without resolution one of the worst support from the act internet service provider.
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Anoop
(@_anoops) reported
@KotakCares @KotakBankLtd I can give it a shot via web and confirm shortly. But with respect to the app, it doesn't work when on @ACTFibernet. I reinstalled your app to confirm.
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Priya Shah
(@PriyaSh77792525) reported
@ACTFibernet @ACTFibernet : I have spoken to your customer service desk that i have not got any call back though you put this up on twitter. So now either you refund me my money or face severe consequences
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bsd_dude
(@mzs114) reported
Any issue on Airtel broadband, I call CC and I am asked to "use thanks app", no thanks! If you can't provide a simple website, I'll switch my connection. @airtelindia Learn from @ACTFibernet