ACT Outage in Madhāpur, Rangareddi, Telangana

@ACTFibernet I am facing lot problem of internet. This is in my son's name. Repeatedly requesting to recetify, but it is fallen on deaf ears, one of the worst worst internet I have seen. I can download a file in very good speed in idea sim atleast 200 kbps. Ac no 101113654712.

Any update on my SR10155014418262, it is not working last two days. Till no one is reached me on this issue. Could you please let me know the current status. #ActFiber #ActFibernet @ACTFibernet @ACTFibernetHYD

@ACTFibernet Customer care is saying it is being prioritised - but I am facing a lot of inconvenience

@ACTFibernetHYD @ACTFibernet Ticket No.: SR10155019453772 Net is down since 4am this morning. Was told someone would visit me in two hours to check the issue didn’t happen. Ticket was prioritised twice but no response still. 3rd time asked for an escalation line got dc. No resolution yet.

@ACTFibernet please hire some efficient people for your customer care service. I had a terrible interaction with your agent and finally when she couldn’t answer my questions, she disconnected. Now please dont give me this was a network issue excuse.

@ACTFibernet I had raised a billing complaint which is being closed without proper resolution. SR10154647970927

@ACTFibernet Dear support team , As we have registered complaint for change of ownership on 14th mar2021 &Our internet is disconnected last 72 hours . This is bad experience we fased Thanks & regards Uma Shanker Singh Mobile no 9299808141

@ACTFibernet Hi Team, could u plz help me updating H. NO. To correct one In the application form. As currently the last 3 digits showing wrong as its taken automatically from google map.

@ACTFibernet U guys checking this since a month. Now I am expecting a permanent solution

ActFibernet Hyderabad has got really poor service. Faced internet down issue 4 times in a month. The service and support really sucks... #Actfiber , #ActFibernet

@ACTFibernet at this point of work from home, you do not have 24x7 support. I paid for 6 months, and still overdue messages keep coming. Now in the middle of a production issue i lost internet. Who is going to be responsible if i lose job over this?

@ACTFibernet Dear Customer, we have registered your query about online payment not reflecting in your ACT account with Ref No SR10153635081453. This is being looked into and you would receive an update in 72 hours. **Unfortunately, no update since March 10th.**

@ACTFibernet I have cleared my dues and yet the connection is suspended. Worst case this.

@ACTFibernetHYD @ACTFibernet Ac Id: 101001395280 Am getting very low internet speed. Could you please help me out immediately.

@ACTFibernet my issue is un addressed and engineer is stating wire problem I want the issue to be resolved today at any cost or else I may be forced to escalate the matter to ministry of telecommunications

@ACTFibernet Dear team my issue is still unaddressed please look into the priority. Your ACT Fibernet Request SR10153384719112 is expected to be resolved by 3/7/2021 12:00:00 PM (MM/DD/YYYY)

@ACTFibernet @ACTFibernetHYD Act, you need to act and also react. But in fact your guys and services are too waste.. Who will resolve my issue? you or GOD.

@ACTFibernet internet is down. Need someone to look into this please. Thanks!

@ACTFibernet Moreover the network connection is on and off every 5 mins.i did try the same

@ACTFibernet dont know how to. Resolv the issue.... Shut the technician department.... And stop giving salaries.... Last 6months so many complaints no resolution.... Now today i am going to disconnect the power supply untill the issue gets resolved.....

@ACTFibernet worst service at Rajahmundry

@ACTFibernet What a sheer ignorance in terms of onboarding. Took my money but have not installed the connection for last three days. Continuously connecting to customer care, area manager but still no response.

@ACTFibernet @CMOTamilNadu What a sheer ignorance in terms of onboarding. Took my money but have not installed the connection for last three days. Continuously connecting to customer care, area manager but still no response.

@ACTFibernet What a sheer ignorance in terms of onboarding. Took my money but have not installed the connection for last three days. Continuously connecting to customer care, area manager but still no response.

@ACTFibernet What a sheer ignorance in terms of onboarding. Took my money but have not installed the connection for last three days. Continuously connecting to customer care, area manager but still no response.

Is there any better internet services available in #Coimbatore apart from @ACTFibernet Totally dissatisfied with their customer care as well as their internet connection too.

@ACTFibernet They had closed the ticket and I had to reopen it! Really messed up service act!

@ACTFibernet Every friggin week the Internet is down. I think enough is enough ? You won’t fix it anyway.

@DeepuPulipati @ACTFibernet They are the worst they made me pay upfront saying I will get connection by 24 hour and now it has been 3 days with no connection yet. I haven't been able to work.@ACTFibernet

@ACTFibernet i have been trying to contact your customer service for the past three days. Can you tell me a way to talk to one of your customer agents. Your toll free numbers and customer care numbers did not help.