ACT Outage Report in Madhāpur, Rangareddi, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Madhāpur, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madhāpur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at ACT
ACT is having issues since 06:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Madhāpur, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madhāpur, Telangana
Latest outage, problems and issue reports in Madhāpur and nearby locations:
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nikhil goyal
(@goyalnikhil1) reported
from
Rājendranagar, Telangana
Your ACT Fibernet Ticket no 1014578915622 has been registered 3rd complaint just like before #lockdownindia happened @ACTFibernet is cheating #Hyderabad #askktr #internet is lifeline CC to @TRAI Why #CitizenWeekend is tested for a #RunWithTheWind #Netflix
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Mohammed Imran
(@ItsMI_Official) reported
from
Rājendranagar, Telangana
@ACTFibernet I have resolved problem by self by going through YouTube, and your support email is not working kindly check it, because I have sent so many email luckily no reply, so overall very bad experience with ACt Fiber.🤯😠
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Rahul Kundu
(@RahulKundu5) reported
from
Rājendranagar, Telangana
@ACTFibernet. Hi there, unable to contact in helpline number as both the number is not working for Hyderabad. I wanted to raise the complain to connet the wire as our neighbors construction is in progress and the internet wire is going above the site so soon they will break it.
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Kyatham Bhallana
(@KBhallana) reported
from
Rājendranagar, Telangana
@Tremder @ACTFibernet Hey.!! Bro Aryan I'm having proofs like call recording of coustmer support,like stating there higher authorities are neglecting and few coustmer support candidates are cheating us by stating they are from escalation team too insted of resolving our issues.I'm ready to file case.
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Shivanand gujjari
(@nandshiva4) reported
from
Hyderabad, Telangana
@ACTFibernet 101009508918 my account number its been 2 days connection has lost , raised complaint noo response form ur side plz resolve asap #WorkFromHome @balamalladi
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rajesh mishra
(@Raj5261722) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet My internet is down again it was up only for 2-3 hours please help to fix it looks like your switch is down again
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Wajeehuddin Ali
(@RulerZzrule_aLi) reported
from
Hyderabad, Telangana
@ACTFibernet That's ridiculous tweet until you provide uninterrupted services. But that never tends to happen.
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Ragu
(@iamraguram) reported
from
Hyderabad, Telangana
@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, cant fnd info in app. I may have missed call from act. Would like to know what action was taken.
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Dhiresh C. RayMohapatra
(@dhiresh_c) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Customers are experiencing DADAGIRI of actfibernet. Company has one of the policis is DOMUNHA. There executive will say one thing and will not keep their commitment. Customer has to go as per their sms only. Another financial torture.
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Fayaq Hussaini
(@ifayaq) reported
from
Hyderabad, Telangana
@ACTFibernet SSID: Hamdans WiFi Proud ACT Customer Since 2015😃 Started with 5 Mbps to 50Mbps Now (10x) whilst paying almost the same since beginning.
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KA.... Vinod
(@vinodkaparthi19) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request SR10142221188312 is expected to be resolved by 7/2/2020 08:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app.
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Atul Sareen
(@sareengram) reported
from
Rājendranagar, Telangana
@ACTFibernet I’m really amused here. Such a reputed company and such low levels of customer service. I’ve been complaining about Internet issue and without solving you guys close the case. When I escalated twice, you again closed before even making a call!
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet I need help in getting an Act approved router for my existing ACT connection. Hyd. Unable to raise a ticket. If not possible I wish to discontinue. Plz help.
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rajesh mishra
(@Raj5261722) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Respected ACTFibernet support team I'm facing internet issues and it's 6th time in this month tried to reach customer care but no reply through App it says existing ticket available unable to open new ticket please do needful my number 8297053377
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M̶i̶t̶z̶ ̶J̶a̶i̶n̶
(@its_mitz) reported
from
Hyderabad, Telangana
@ACTFibernet Network name : Actfiber Customer ID : 101000706735
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Bharath Bhushan 🌟🌟🌟
(@DigitalBharath) reported
from
Hyderabad, Telangana
@ACTFibernet @EshwariSunkara It's been almost 10 days no response from your pathetic service centre and the customer person who is handling the case.. the act guy is not answering the calls. Unfortunately we have paid a year payment..we regret of trusting this **** network ! #ACTFibernet
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Johan Clive Ramos
(@johanclive5) reported
from
Rājendranagar, Telangana
@ACTFibernet I went to your zonal office to check if y’all can fix my connection - your office was shut! 😄 And your helpline has not been going through all day. This is day 3 w/o internet. ETA was 48 hours per your prior conversations. @TRAI @MinisterKTR
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Ragu
(@iamraguram) reported
from
Hyderabad, Telangana
@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, there is not info on the app. I may have missed the call from act. Would like to know what action was taken.
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Raghu Vamsi
(@RaghuVamsii) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Tariff plan changes without any intimation. Requested many call backs recieved non till the date. Lot of issue with internet. #DisconnectingSoon Act ID - 101011348709 Now it's time shifting to @reliancejio or @airtelindia
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Nilesh Mahajani
(@Hyd_Nawab) reported
from
Hyderabad, Telangana
To open @ACTFibernet app, we need fast Internet. Ridiculously slow app, 4G is not enough.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Aakash Singh
(@RathorAakash) reported
2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India
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Jas
(@classicjsg) reported
@ACTFibernet Hi SR10277926219784. Was not resolved and closed without my explicit confirmation. OTP was asked whilst I was travelling. My work and my family are suffering now with no solution
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Aakash Singh
(@RathorAakash) reported
2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India
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Aakash Singh
(@RathorAakash) reported
2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India
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Aakash Singh
(@RathorAakash) reported
1/2 Dear @ACTFibernet , it’s been around 24 hours since raising a ticket of red LOS light in my act router. Still, no resolution. The TAT keeps getting updated from 4 hours to 24 hours. Is every fiber service going to the dogs?your customer service and TLs are pathetic.@DoT_India
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Jas
(@classicjsg) reported
@ACTFibernet Hi SR10277926219784. Was not resolved and closed without my explicit confirmation. OTP was asked whilst I was travelling. My work and my family are suffering now with no solution
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Aakash Singh
(@RathorAakash) reported
2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India
-
Aakash Singh
(@RathorAakash) reported
2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India
-
Aakash Singh
(@RathorAakash) reported
2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India
-
Aakash Singh
(@RathorAakash) reported
2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India