ACT Outage in Monikonda, Rangareddi, Telangana

@ACTFibernet ur services r pathetic, most of the times internet is down and you take more than 24hrs to resolve And you guys know that ur services r pathetic so u keep ur customer service lines dead, to avoid listening to all the hush hush, I am taking leaves from work coz you!!

@ACTFibernet since 15 days there is no internet and without solving our issue the case has been closed multiple times. See my complaint history, you guys are providing pathetic service. i am on an annual package, i want my freaking money back. 9966345167 is my registered no.

@ACTFibernet Am still awaiting for your call. Plz let me know if I have to discontinue the subscription so I can move on with a different service provider

Dear @ACTFibernet, I have been using your internet service for more than a decade. Now, that I have shifted to a diff location I was informed that the service is unavailable here. Can you confirm if a new Internet connection can be arranged at new location?

Worst Customer Care Service. Paid but service connection still not given. Waiting for long time @ACTFibernet . I strongly recommend not to take ACT internet provider.@consumercourtin . Trobulling after payment .

@ACTFibernet Hi, I haven't received any call. Plz help me if I have to continue with my decision of discontinuing my subscription

@ACTFibernet I need help in getting an Act approved router for my existing ACT connection. Hyd. Unable to raise a ticket. If not possible I wish to discontinue. Plz help.

@ACTFibernet Your ACT Fibernet Request SR10142221188312 is expected to be resolved by 7/2/2020 08:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app.

@ACTFibernet That's ridiculous tweet until you provide uninterrupted services. But that never tends to happen.

@Tremder @ACTFibernet Hey.!! Bro Aryan I'm having proofs like call recording of coustmer support,like stating there higher authorities are neglecting and few coustmer support candidates are cheating us by stating they are from escalation team too insted of resolving our issues.I'm ready to file case.

@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, cant fnd info in app. I may have missed call from act. Would like to know what action was taken.

@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, there is not info on the app. I may have missed the call from act. Would like to know what action was taken.

@ACTFibernet I have resolved problem by self by going through YouTube, and your support email is not working kindly check it, because I have sent so many email luckily no reply, so overall very bad experience with ACt Fiber.🤯😠

@ACTFibernet @EshwariSunkara It's been almost 10 days no response from your pathetic service centre and the customer person who is handling the case.. the act guy is not answering the calls. Unfortunately we have paid a year payment..we regret of trusting this **** network ! #ACTFibernet

@ACTFibernet I’m really amused here. Such a reputed company and such low levels of customer service. I’ve been complaining about Internet issue and without solving you guys close the case. When I escalated twice, you again closed before even making a call!

@ACTFibernet I went to your zonal office to check if y’all can fix my connection - your office was shut! 😄 And your helpline has not been going through all day. This is day 3 w/o internet. ETA was 48 hours per your prior conversations. @TRAI @MinisterKTR

To open @ACTFibernet app, we need fast Internet. Ridiculously slow app, 4G is not enough.

@ACTFibernet Network name : Actfiber Customer ID : 101000706735

@ACTFibernet SSID: Hamdans WiFi Proud ACT Customer Since 2015😃 Started with 5 Mbps to 50Mbps Now (10x) whilst paying almost the same since beginning.

@ACTFibernet 101009508918 my account number its been 2 days connection has lost , raised complaint noo response form ur side plz resolve asap #WorkFromHome @balamalladi

@ACTFibernet has gone defunct , closed the ticket without rectifying the issue, no internet since two days , numbers not reachable, time to switch to @JioCare

@ACTFibernet just yesterday I was given assurance of best service and the broadband is down again. Pathetic broadband service

When I'm connected to ACT fibernet wifi and trying to open quora literally it's not working from past few days. The moment when i connect to my mobile internet the app it's working pretty good. By the way 😴 no proper customer care @ACTFibernet need an answer for @Quora App.

Before you say your initial dialogue,here is a screenshot of payment and the details. Either give me my connection or else refund my amount ASAP. @reliancejio @ACTFibernet @HathwayBrdband Can any of you offer better service here in Bangalore ?

@ACTFibernet Pathetic service from Act I am facing connectivity problem and internet isn't working form 2days I called coustmer care many time, they just give a reason sever down !! None of them visited or called regarding the problem it's very sad!

Dear @ACTFibernet you have the most horrible customer service. I applied for a new connection and haven’t heard from you in 3 weeks inspite of having made the payment. Your customer service dint even bother to ask why I want to get my connection cancelled.

@ACTFibernet Internet is not working for several hours SR10242580547252 is raised, still issue is not resolved nor any progress..

@ACTFibernet Your customer issue resolution seems to be very poor in West Bangalore. Whenever I open a ticket for internet not working they take more than 24 hours to give a temporary solution and almost every time I need to open a second ticket within 12 hours

@ACTFibernet I am gonna raise complaint on act fibernet in consumer court and I will make sure critical action will be taken against you.. I have paid my money on July 2nd and till now no update.. What non sense, literally you guys are not fit to get called best internet service providers..

@ACTFibernet An update. Reddit seems to be working fine. But Quora is still inoperable on your network.