ACT outages and service status in Monikonda, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 2 outage signals in the last 24 hours around Monikonda, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 2, 12:47 PM GMT+5:30.
- Internet (64%)
- Total Blackout (14%)
- Wi-fi (14%)
- E-mail (4%)
- Phone (4%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Monikonda, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Monikonda, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 2: Problems at ACT
ACT is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Monikonda, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Total Blackout | 1 hour ago |
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Hyderabad
|
Internet | 5 hours ago |
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Hyderabad
|
Phone | 2 days ago |
|
Hyderabad
|
Internet | 2 days ago |
|
Hyderabad
|
2 days ago | |
|
Hyderabad
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
9 recent signals
Community Discussion
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ACT Issues Reports Near Monikonda, Telangana
Latest outage, problems and issue reports in Monikonda and nearby locations:
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Srinivas (@srini_tweet) reported from Rājendranagar, Telangana@ACTFibernet Internet is slow when asked customer support, he says use 1 device for 40Mbps, ACT Fibernet Ticket no: SR10165574197874 has been registered.
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Pagglait (@valli_5) reported from Rājendranagar, Telangana(2/2) their have been numerous follow ups with the area guy, but in vain. He has stopped picking my calls also. The customer care team is pathetic. This is emotional and mental harassment. Worst service ever. Would not recommend even to my enemy. @ACTFibernet
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umakanth Kalshetty🕙 (@umakanthzzzzzzz) reported from Rājendranagar, TelanganaHi @ACTFibernet Your ticket SR10164907285204 is tentatively expected to be resolved by 23-May between 19:30 to 21:00. Team ACT I have an training session till 6:30 pm and as of now am using @JioCare mobile net , which is slow Can you please resolve my issue as soon as possible
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Mohd akbar (@akbar08755) reported from Hyderabad, Telangana@ACTFibernet Wooo that's a great reply from you.. iam not waiting to listen this type of message..... If there is technically problem they resolve the issue 3 to 4 hours .. may not to take 1 to 2 days .... My boss not paying salary on 26th August 2022. because of my internet issue..
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deepesh jain (@deepesh81794347) reported from Hyderabad, Telangana@ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complaint on application.
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manikanta jakkani (@manikanta807) reported from Rājendranagar, Telangana@ACTFibernet My internet is not working from yesterday. I was told by customer care that there is an issue in my area. That means whole colony is impacted. This is worst service to keep a whole colony wifi down for more than 16 hours. #worstservice
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foodiegooner (@haisreekanthnk) reported from Rājendranagar, Telangana@ACTFibernet applied for a connection and paid 3779 for six months. Now the act sales executive is saying connection is not feasible. I totally agree with this. But the refund is not initiated from act. Please help ASAP
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sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana@ACTFibernet @ACTFibernetHYD if you don't understand the value of service than using your service is no good it's 5 Hours internet is down #CustomerExperience #Hyderabad
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Rabbani Ahmed (@Ahmed21Rabbani) reported from Rājendranagar, Telangana@tehijacob I am chasing them from 1 week I am Unble to login to act app from 1 week it saying me my number registered with multiple accounts but I have one account they I am forwarding to backend still no response @ACTFibernet
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Abraar Khan (@AbraarKhanHyd) reported from Hyderabad, TelanganaI changed my home and accordingly changed my net connection to new location, got connected in noon yet unable to access Internet, raised complaint but of no use. @ACTFibernetHYD @ACTFibernet giving regular trouble, atleast once a week it won't work atleast for few hours.😑😭🤢
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siva raj (@sivaraj283) reported from Rājendranagar, Telangana@ACTFibernet Issue has been resolved within an hour. Thanks act. Hope you continue to out same efforts !
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sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana@ACTFibernetHYD @ACTFibernet @TOIHyderabad having paid for 1 year in advance you're taking customers for ride it's 24 hours internet is down #CustomerService #pathetic #Hyderabad
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Chandra (@Chandra15173281) reported from Rājendranagar, Telangana@ACTFibernet @ACTFibernetHYD what is the status of the request and there is no response and providing pathetic service despite of many calls and u r great executives are not responding SR10165680055094.
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Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana@ACTFibernet what a poor service, i can't speak to customer service even after multiple Attempts, internet doesn't work everyday i should raise a complain ?
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umakanth Kalshetty🕙 (@umakanthzzzzzzz) reported from Rājendranagar, Telangana@ACTFibernet Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 16-Jun(DD/MM) 16:00 to 19:30. Team ACT Can you do it ASAP
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Pratigya (@PratigyaSuri) reported from Rājendranagar, Telangana@ACTFibernet Well, this does not help, as the ticket was already raised, and they had said the same, they will try to fix it at the earliest. Can you do something else instead ????????
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Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana@ACTFibernet Will i have to raise a complaint daily ? Why can't we find a permanent solution to this ever occuring problem ?
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Jagadeesh (@jagadeesh376) reported from Hyderabad, Telangana@ACTFibernet A/C no.101008155935 Internet is down since today 8AM..Please address the issue asap
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Teja Parekar (@TejaParekar) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD My account number is 101576028335 iam complaining from 7th of this month about bill issue. Nobody of your team is helping and I want to join emergency meeting Kindly activate my account. And send me correct bill after power discount.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Siddanth Reddy (@sidhu_6921) reported@ACTFibernet My regular A Max 500 plan cost has changed from 2400 to 3900 all of a sudden. What is this? Why would I continue this if it costs more than 50%. DM to help and for details.
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Saif diwan (@Saifdiwan233431) reported@shrutivish38360 @ACTFibernet @FiberAct Evn I'm facing same issue after rising ticket they are closing
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sadakathullah khan (@hypnoindian) reported@ACTFibernet Account Number 103016866602. I am writing herel email as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background:I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk:I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions:I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.
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Ethish Kumar keerthi (@EShkeerthi) reported@ACTFibernet They are asking me to cancel the subscription instead of processing my refund request. As a final request, please ask your team to initiate the refund from their end as soon as possible. Thanks
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Harsha J (@c236_j) reported@ACTFibernet @ACTFibernet Your staff continue to delay this resolution. You’re simply trying to drag this on indefinitely. @airtelindia I’d like to switch to your service.
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Pranesh G (@pranesh_ganesan) reported@ACTFibernet Registered Mobile No : 8015115434 I was asked to close the previous ticket without even resolving the issue and asked me yo create the new ticket and no fix for my issue till now
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MayaRao (@MayaRao) reported@ACTFibernet ACT is not working sbd app is not loading. Contact person is not picking up the phone. Please advice.
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Shaiju R (@ShaijuR12) reported@ACTFibernet Very poor experience with @ACTFibernet. 2days back I was facing internet not working issue. Now again I'm facing the same issue every month the same issue again and again Kindly escalate and fix ASAP SR10280007865474 open SR10279969999424 SR10279715710224
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Rajeev Sharma (@Rajeev_advaitha) reportedIs this ACT Fibernet or acting company? SR10280054823817 Router not turning on since yesterday. Still getting calls saying “fiber fixed” while actual issue remains. Promises like “technician in 20 mins,” then nobody comes. Calls unanswered. @ACTFibernet @TRAI
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Babu (@Babu245489411) reported@ACT Fibernet Your support is a complete mess. Engineer refuses to help and pushes to customer care, who give generic responses. No ownership, no resolution, just wasting my time. Train your employees—this level of rudeness and incompetence is shocking. #ACTFibernet #Poorservice