ACT Outage in Makta, Rangareddi, Telangana

@ACTFibernet Am still awaiting for your call. Plz let me know if I have to discontinue the subscription so I can move on with a different service provider

Dear @ACTFibernet, I have been using your internet service for more than a decade. Now, that I have shifted to a diff location I was informed that the service is unavailable here. Can you confirm if a new Internet connection can be arranged at new location?

Worst Customer Care Service. Paid but service connection still not given. Waiting for long time @ACTFibernet . I strongly recommend not to take ACT internet provider.@consumercourtin . Trobulling after payment .

@ACTFibernet Hi, I haven't received any call. Plz help me if I have to continue with my decision of discontinuing my subscription

@ACTFibernet I need help in getting an Act approved router for my existing ACT connection. Hyd. Unable to raise a ticket. If not possible I wish to discontinue. Plz help.

@ACTFibernet Your ACT Fibernet Request SR10142221188312 is expected to be resolved by 7/2/2020 08:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app.

@ACTFibernet That's ridiculous tweet until you provide uninterrupted services. But that never tends to happen.

@Tremder @ACTFibernet Hey.!! Bro Aryan I'm having proofs like call recording of coustmer support,like stating there higher authorities are neglecting and few coustmer support candidates are cheating us by stating they are from escalation team too insted of resolving our issues.I'm ready to file case.

@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, cant fnd info in app. I may have missed call from act. Would like to know what action was taken.

@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, there is not info on the app. I may have missed the call from act. Would like to know what action was taken.

@ACTFibernet I have resolved problem by self by going through YouTube, and your support email is not working kindly check it, because I have sent so many email luckily no reply, so overall very bad experience with ACt Fiber.🤯😠

@ACTFibernet @EshwariSunkara It's been almost 10 days no response from your pathetic service centre and the customer person who is handling the case.. the act guy is not answering the calls. Unfortunately we have paid a year payment..we regret of trusting this **** network ! #ACTFibernet

@ACTFibernet I’m really amused here. Such a reputed company and such low levels of customer service. I’ve been complaining about Internet issue and without solving you guys close the case. When I escalated twice, you again closed before even making a call!

@ACTFibernet I went to your zonal office to check if y’all can fix my connection - your office was shut! 😄 And your helpline has not been going through all day. This is day 3 w/o internet. ETA was 48 hours per your prior conversations. @TRAI @MinisterKTR

To open @ACTFibernet app, we need fast Internet. Ridiculously slow app, 4G is not enough.

@ACTFibernet Network name : Actfiber Customer ID : 101000706735

@ACTFibernet SSID: Hamdans WiFi Proud ACT Customer Since 2015😃 Started with 5 Mbps to 50Mbps Now (10x) whilst paying almost the same since beginning.

@ACTFibernet 101009508918 my account number its been 2 days connection has lost , raised complaint noo response form ur side plz resolve asap #WorkFromHome @balamalladi

Your ACT Fibernet Ticket no 1014578915622 has been registered 3rd complaint just like before #lockdownindia happened @ACTFibernet is cheating #Hyderabad #askktr #internet is lifeline CC to @TRAI Why #CitizenWeekend is tested for a #RunWithTheWind #Netflix

@ACTFibernet. Hi there, unable to contact in helpline number as both the number is not working for Hyderabad. I wanted to raise the complain to connet the wire as our neighbors construction is in progress and the internet wire is going above the site so soon they will break it.

@ACTFibernet no internet since Sunday the ticket was raised on the same day. Nothing happens even after 3 days. We have work from home how are we supposed to work? All of the support helpline are unavailable can't even reach you. ID : SR10242358588400

@ACTFibernet @PyushPyush @ACTFibernet would you pls care to reply to my complaint or should I totally give up on your services now??

@ACTFibernet You guys have no respect for the customer's time and money. Least you can do is to teach your executives to take calls!!

@ACTFibernet If you can't relocate my connection, please clarify that too so I can switch over to a better network!

@ACTFibernet Atleast have the decency to communicate! Your executives don't take calls and even customer care executives are clueless!

@ACTFibernet I’ve raised concern on Internet again. The same issue was resolved 2+ weeks back and its repeating now. Can you provide a permanent solution ? This is the worst experience I’m having SR10242402837113

@ACTFibernet What a pathetic customer service? I never had these kind of service frm any renowned company. I just asked for name change on my account but till not only denying my request and not responding at all. Absolutely poor kind of service. FINALLY WHAT IS THE RESOLUTION?

@ACTFibernet it's pathetic experience in Hyderabad,Network is down for every half an hour , Customer Care experience is worst,I think it's better say bye bye to #actfiber in Hyderabad

@gayathripradeep 5 years of operation and still bad back office. @ACTFibernet

@shikhanogaja @ACTFibernet Dear Consumer, In reference to your post, we have registered a complaint in A category, Docket: No: AS14866189 same has been forwarded to the concerned sub division. With Regards, BESCOM Helpline (1912)