ACT outages and service status in Champapet, Telangana

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

ACT generated 3 outage signals in the last 24 hours around Champapet, including 3 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received May 1, 1:12 AM GMT+5:30.

Internet (65%)
Wi-fi (15%)
Total Blackout (12%)
E-mail (4%)
Phone (4%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Champapet, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Champapet, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (IST)	Number of reports	Champapet	Baseline
Apr 30, 1:10 AM GMT+5:30	0	0	0
Apr 30, 1:30 AM GMT+5:30	0	0	0
Apr 30, 1:50 AM GMT+5:30	0	0	0
Apr 30, 2:10 AM GMT+5:30	0	0	0
Apr 30, 2:30 AM GMT+5:30	0	0	0
Apr 30, 2:50 AM GMT+5:30	0	0	0
Apr 30, 3:10 AM GMT+5:30	0	0	0
Apr 30, 3:30 AM GMT+5:30	0	0	0
Apr 30, 3:50 AM GMT+5:30	0	0	0
Apr 30, 4:10 AM GMT+5:30	0	0	0
Apr 30, 4:30 AM GMT+5:30	0	0	0
Apr 30, 4:50 AM GMT+5:30	0	0	0
Apr 30, 5:10 AM GMT+5:30	0	0	0
Apr 30, 5:30 AM GMT+5:30	0	0	0
Apr 30, 5:50 AM GMT+5:30	0	0	0
Apr 30, 6:10 AM GMT+5:30	0	0	0
Apr 30, 6:30 AM GMT+5:30	0	0	0
Apr 30, 6:50 AM GMT+5:30	0	0	0
Apr 30, 7:10 AM GMT+5:30	0	0	0
Apr 30, 7:30 AM GMT+5:30	0	0	0
Apr 30, 7:50 AM GMT+5:30	0	0	0
Apr 30, 8:10 AM GMT+5:30	0	0	0
Apr 30, 8:30 AM GMT+5:30	0	0	0
Apr 30, 8:50 AM GMT+5:30	0	0	0
Apr 30, 9:10 AM GMT+5:30	0	0	0
Apr 30, 9:30 AM GMT+5:30	0	0	0
Apr 30, 9:50 AM GMT+5:30	0	0	0
Apr 30, 10:10 AM GMT+5:30	0	0	0
Apr 30, 10:30 AM GMT+5:30	0	0	0
Apr 30, 10:50 AM GMT+5:30	0	0	0
Apr 30, 11:10 AM GMT+5:30	0	0	0
Apr 30, 11:30 AM GMT+5:30	0	0	0
Apr 30, 11:50 AM GMT+5:30	0	0	0
Apr 30, 12:10 PM GMT+5:30	0	0	0
Apr 30, 12:30 PM GMT+5:30	0	0	0
Apr 30, 12:50 PM GMT+5:30	0	0	0
Apr 30, 1:10 PM GMT+5:30	0	0	0
Apr 30, 1:30 PM GMT+5:30	0	0	0
Apr 30, 1:50 PM GMT+5:30	0	0	0
Apr 30, 2:10 PM GMT+5:30	0	0	0
Apr 30, 2:30 PM GMT+5:30	0	0	0
Apr 30, 2:50 PM GMT+5:30	0	0	0
Apr 30, 3:10 PM GMT+5:30	0	0	0
Apr 30, 3:30 PM GMT+5:30	0	0	0
Apr 30, 3:50 PM GMT+5:30	0	0	0
Apr 30, 4:10 PM GMT+5:30	0	0	0
Apr 30, 4:30 PM GMT+5:30	0	0	0
Apr 30, 4:50 PM GMT+5:30	0	0	0
Apr 30, 5:10 PM GMT+5:30	0	0	0
Apr 30, 5:30 PM GMT+5:30	0	0	0
Apr 30, 5:50 PM GMT+5:30	0	0	0
Apr 30, 6:10 PM GMT+5:30	0	0	0
Apr 30, 6:30 PM GMT+5:30	0	0	0
Apr 30, 6:50 PM GMT+5:30	0	0	0
Apr 30, 7:10 PM GMT+5:30	0	0	0
Apr 30, 7:30 PM GMT+5:30	0	0	0
Apr 30, 7:50 PM GMT+5:30	0	0	0
Apr 30, 8:10 PM GMT+5:30	0	0	0
Apr 30, 8:30 PM GMT+5:30	0	0	0
Apr 30, 8:50 PM GMT+5:30	0	0	0
Apr 30, 9:10 PM GMT+5:30	0	0	0
Apr 30, 9:30 PM GMT+5:30	0	0	0
Apr 30, 9:50 PM GMT+5:30	0	0	0
Apr 30, 10:10 PM GMT+5:30	0	0	0
Apr 30, 10:30 PM GMT+5:30	0	0	0
Apr 30, 10:50 PM GMT+5:30	0	0	0
Apr 30, 11:10 PM GMT+5:30	0	0	0
Apr 30, 11:30 PM GMT+5:30	0	0	0
Apr 30, 11:50 PM GMT+5:30	0	0	0
May 1, 12:10 AM GMT+5:30	0	0	0
May 1, 12:30 AM GMT+5:30	0	0	0
May 1, 12:50 AM GMT+5:30	0	0	0
May 1, 1:10 AM GMT+5:30	0	0	0

April 30: Problems at ACT

ACT is having issues since 09:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Champapet, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

City	Problem Type	Report Time
Hyderabad	Phone	17 minutes ago
Hyderabad	Internet	33 minutes ago
Hyderabad	E-mail	13 hours ago
Hyderabad	Wi-fi	1 day ago
Hyderabad	Internet	2 days ago
Hyderabad	Internet	3 days ago

Nearby cities with recent reports

Hyderabad

8 recent signals

17 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Champapet, Telangana

Latest outage, problems and issue reports in Champapet and nearby locations:

Shaikh Ateeque (@ateeq686) reported 1 minute ago from Hyderabad, Telangana
@ACTFibernet Internet down again
Muhammed siddiq (@ms_sid9) reported 2 minutes ago from Hyderabad, Telangana
@ACTFibernet 👎👎👎 UR SERVICE WAS WORST
محمد جميل الرحمان (@Jameel96931) reported 3 minutes ago from Rājendranagar, Telangana
@ACTFibernet @KRISHNA83138665 Don't go for it. Actfiber net WORST INTERNET poor quality service
محمد جميل الرحمان (@Jameel96931) reported 4 minutes ago from Rājendranagar, Telangana
@ACTFibernet internet not working since last 2 days. Complaint remains unsolved. Your ticket SR10166502811204 is tentatively expected to be resolved by 04-Dec (DD/MM) between 16:00 to 19:30. Team ACT
siva raj (@sivaraj283) reported 7 minutes ago from Rājendranagar, Telangana
@ACTFibernet Issue has been resolved within an hour. Thanks act. Hope you continue to out same efforts !
sonu anil (@sonuanil1997) reported 13 minutes ago from Hyderabad, Telangana
@ACTFibernet @channiyara Worst service your team is taking 6day’s to solve a single issue
Abraar Khan (@AbraarKhanHyd) reported 16 minutes ago from Hyderabad, Telangana
Since 20th of last month i have complained and faced internet connectivity issue for more than 5 times, due to which there was no internet for approx more than 8 days altogether, i would like to know how will you compensate this? @ACTFibernet @ACTFibernetHYD y so much issues ?
Pratigya (@PratigyaSuri) reported 18 minutes ago from Rājendranagar, Telangana
@ACTFibernet Well, this does not help, as the ticket was already raised, and they had said the same, they will try to fix it at the earliest. Can you do something else instead ????????
R_P@shekhar (@RPshekhar1) reported 20 minutes ago from Annāram, Telangana
@ACTFibernet Replied you guys. Kindly resolve my issue by the end of the day please
Tejas Tripathi (@TejasTripathi20) reported 35 minutes ago from Annāram, Telangana
@ACTFibernet what a worst experience we are paying for 400 mbps speed and we are getting only 100 mbps speed and once contracted with act technician they are saying that there is a problem in your router for the past 2 year router has became the problem
Teja Parekar (@TejaParekar) reported 37 minutes ago from Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD My account number is 101576028335 iam complaining from 7th of this month about bill issue. Nobody of your team is helping and I want to join emergency meeting Kindly activate my account. And send me correct bill after power discount.
Vamsi Krishna Jadala (@jadalavamsi) reported 40 minutes ago from Rājendranagar, Telangana
Dear @ACTFibernet if you can't give an uninterrupted service, why you make such claims? Neither your customer support nornyour technician understands the problem or tries to offer help. #PityUs for using #actfibernet
Mohammed Nayeem Uddin (@Nayeemish) reported 42 minutes ago from Hyderabad, Telangana
I tend to loose internet every other day, I am not sure what sort of resolution you are taking with every complaint...@ACTFibernet @ACTFibernetHYD
Tayyaba Tahseen (@TayyabaTahseen) reported 44 minutes ago from Hyderabad, Telangana
@ACTFibernet sir facing problem since last week their is no response from your executive side and if they response they talk rudely and without concerning the customer they close the complaint raised kindly look into the matter
Tejas Mhaskar 🇮🇳 (@mhaskartejas) reported 44 minutes ago from Rājendranagar, Telangana
@ACTFibernetHYD @ACTFibernet SR10165155454164 pleas get this issue resolved ASAP.
محمد جميل الرحمان (@Jameel96931) reported 48 minutes ago from Rājendranagar, Telangana
@ACTFibernet Dear ...I can't see any act representative near the junction box location since yesterday. I only received a call yesterday assuring that it will be resolved by 19:00 hrs yesterday, but still the problem remains the same. None of your technical team is present in site
Sudhir Kumar (@sudhir8000) reported 48 minutes ago from Rājendranagar, Telangana
@ACTFibernet Can you resolve the issue or going to take days. I will better opt for other services
Ekta Viiveck Verma (She/Her/Hers) (@EktaVVerma) reported 50 minutes ago from Rājendranagar, Telangana
@ACTFibernet please train your customer care executives. Just had the most frustrating call with an executive who couldn’t understand my question. Please connect me to someone senior who has good communication skills
Tejas Tripathi (@TejasTripathi20) reported 52 minutes ago from Annāram, Telangana
@ACTFibernetHYD dear sir we are still facing the decrease in the speed we are paying for 200 mbps but we are getting for 75 mbps this is getting customer very angry and I think rest of the act customer are facing trouble @ACTFibernet
PRAVEEN KUMAR VENGALA (@PRAVEEN12642199) reported 54 minutes ago from Annāram, Telangana
@ACTFibernet I don't think issue resolved and no one didn't called me in this.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

Honey Saxena (@honeysaxena456) reported 5 minutes ago
Company like @ACTFibernet use to invest more in advertisment then provide solutions to their customers I m struggling to join my meetings and having problem to do my assessments But look what they have huge money to waste on advertising. SR11079981334564 case still not resolved
Rishi Marwah (@r_marwah1993) reported 10 minutes ago
@ACTFibernet there is no internet since yesterday. We also past the resolution time provided on the ticket. There is no option to escalate. We tried the on call support but no resolution. This is impacting our work from home severely and is highly inconvenient. SR10179974943164
Rohit kumar ray (@rairohit298) reported 10 minutes ago
@Srinivasa After multiple calls & emails, @ACTFibernet has closed my ticket without resolving my refund issue. Router already returned (have video proof), yet refund kept on hold for months.Ticket no :SR10279644165026, I have all most following up on daily basis.
Rahul Yarlagadda (@rahul_yarl) reported 12 minutes ago
@ACTFibernet SR10179959189434, Internet is down since 2 days and your technician doesn’t respond to calls. This is at Hafeezpet, Hyderabad. Please provide an ETA?
Jai Prakash (@Jaiprakash172) reported 13 minutes ago
@ACTFibernet When are you going to fix
Indian (@lovemyindia209) reported 13 minutes ago
@ACTFibernet Since yesterday I am having wifi issues, the technical team keeps extending timelines, yesterday they say they will sort out 6pm, they did not. Today they say morning, again they extend 1pm now again extended 7:30pm SR10179987432041 I need an immediate fix.
RideshJagirdarPress (@parasrj) reported 16 minutes ago
@HydPatels @ACTFibernet @airtelindia I disconnected AirTel due to frequent disconnection and time being taken for resolution
shreddedvarun (@shreddedvarun) reported 18 minutes ago
@ACTFibernet internet stopped working 5xtimes this month. I will have to switch to airtel if your service does not change. I am an old customer. your managers are pathetic. SR10280010858814
Kamruddin Ansari (@camronify) reported 18 minutes ago
@ACTFibernet hi ive applied for the fiber internet connection despite of sharing my all documents and all necessary details that your executive asked they never told me that my area is not serviceable still they charged me 2500 rupees now ive called multiple times no one telling
Piyush Chowdhary (@rcpiyush) reported 22 minutes ago
@ACTFibernet Simple plan change request is pending for 10 days with no resolution. SR12379816557189 customer service is not helpful and app is not user friendly.