ACT outages and service status in Tanjore, Tamil Nadu

Problems in the last 24 hours in Tanjore, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tanjore, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sreeharsha elluru (@esharsha) reported 1 minute ago

  @ACTFibernet @ACTFibernetHYD @ACTFibernet no resolution till now, not even a single effort to make it get resolved... Seems like no responsibility in the whole team

• 
  Atul Kumar Dugar (@Atul_2206) reported 2 minutes ago

  @ACTFibernet It has been 3 days without an internet connection, and the lack of communication has been extremely disappointing. Complaint ID: SR10180703898654 Despite raising a complaint, there have been no meaningful updates, no clear explanation of the issue, and no realistic timeline for resolution. Customers should not have to chase support repeatedly just to receive basic information. As a customer on an annual plan, I expect my subscription to be extended for the entire duration of this outage. Paying for a service that has not been delivered is unacceptable. The outage is frustrating enough, but the complete lack of transparency and accountability from ACT Fibernet is even more concerning. I expect an immediate restoration of service and confirmation of compensation for the downtime. #ACTFibernet

• 
  Dr. Tabrez Nasar, PhD (@TabrezNasar) reported 3 minutes ago

  @ACTFibernet Someone had called me up when I was in a meeting. I had requested to call back after an hour. I never received any call again!

• 
  Tushar (@Qtiyapaa) reported 5 minutes ago

  @ACTFibernet I am facing continuous internet issues since many days. I have raised SR10280632329814 but no action has been taken. System is not allowing me to open new ticket. Customer care is non responsive and giving vague responses. Please check.

• 
  Ashish Dhaniwala (@thenameashish) reported 6 minutes ago

  @ACTFibernet I have raised a request to shift my wifi box to our newly constructed building but none of your tenchinicans seem to bother to come. My previous SR was also closed promising me that they would shift the box. I have raised an SR again - SR10180632693894 Kindly Help

• 
  powderysweetgirly (@sambarpodi) reported 10 minutes ago

  @ACTFibernet i register a new connection and paid for 3 months plan and installation happened on jun 2nd. i’ve now received a notification saying service suspended and bill of 707 is due tomorrow. i’ve raised a ticket SR10280753231094 but i want to talk to a support person

• 
  Munmun Shukla (@munmunshukla88) reported 10 minutes ago

  @ACTFibernet Internet is down since morning. Service request is SR10280751826144. Plz update regarding resolution.

• 
  Vivek Machani (@VivekMachani) reported 11 minutes ago

  @ACTFibernet : You have a ****** Internet services and even shiter customer service support. Please tell me why ******** should I continue with you when you Internet connection is more unstable than the atoms under high pressure and heat ?

• 
  kumaraswamy p (@Kumaraswamyp86) reported 12 minutes ago

  @ACTFibernet @ACTFibernet Thank you very much for all your support. I have received the refund, and my issue has been resolved successfully.

• 
  ashwinu (@ash_winu) reported 13 minutes ago

  @ACTFibernet Facing connection disruption multiple times from this location. I request you to take proper action to rectify the issue. It’s being only few days facing trouble with internet again New ticket for same: SR11480747292414 @ACTFibernet