ACT outages and service status in Tanjore, Tamil Nadu

Problems in the last 24 hours in Tanjore, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tanjore, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  abhishek sharma (@abhisheku73) reported 4 minutes ago

  @airtelindia you are following the footsteps of your peer @ACTFibernet it's been 3 days of payment and everyday i have been told that it will be installed today.... Why don't you train your people properly to communicate clearly and set the right expectations to the customer...

• 
  Prajwal P (@theprajwalp3722) reported 5 minutes ago

  @ACTFibernet What a pathetic customer service you guys have. No response since 4-5 days. There’s no actual line which people can call and complain. All calls go through the system and get dropped off. If someone picks up, they say this is not the correct department. OK, fine. If I ask them to transfer to the correct department, they say they can’t, wtf Your internet is good, but customer service is terrible. Please improve.

• 
  vd (@geek_eyes) reported 5 minutes ago

  @ACTFibernet Hi. I also have a mesh pod request pending for weeks now. Your service folks say there is a short supply. Can u fix it? How is the company installing new connections if it is so cropped by device shortage

• 
  Patrick.Bateman (@redblue2504) reported 6 minutes ago

  @ACTFibernet I won't be available during installation hours tomorrow due to office commitments. Please look into this and help resolve it at the earliest. @ACTFibernet

• 
  Alisha Rahaman Sarkar (@zohrabai) reported 9 minutes ago

  Hello @ACTFibernet, the wifi at our Green Park office has been down since Tuesday morning. It has been impossible to get through to anyone at the company, and we are repeatedly being put on hold. 24 hours later, we still don't have internet. What nonsense is this?

• 
  Abhishek Kothari (@DatsAbk) reported 13 minutes ago

  @ACTFibernet it just went down again after being up for a bit. What's going on? atleast provide clarity or communication from team!

• 
  Mahesh (@Mahesh_arepally) reported 19 minutes ago

  @ACTFibernet Relying upon such branded internet service providers and working from our home results in our job risk due to unstable internet. Naveen whose local staff won’t respond at all. Kindly fix our issue on priority

• 
  G.B (@BerwalGorav) reported 19 minutes ago

  @ACTFibernet @PMOIndia @AshwiniVaishnaw Literally the worst customer service ever

• 
  EnriqueTheRed (@henricpeter) reported 19 minutes ago

  @ACTFibernet 103426387791. Let me wait and see what kind of resolution you are providing.

• 
  abhishek sharma (@abhisheku73) reported 20 minutes ago

  @Soham_Chakradeo @ACTFibernet These guys are useless, offering pathetic service for a premium price, after over a week of patients, i through away all their equipment and got a better service provider... You should do the same