ACT Outage Report in Srīperumbūdūr, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Srīperumbūdūr, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīperumbūdūr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Total Blackout (14%)
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Wi-fi (13%)
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E-mail (3%)
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TV (%)
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Phone (%)
Community Discussion
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ACT Issues Reports Near Srīperumbūdūr, State of Tamil Nādu
Latest outage, problems and issue reports in Srīperumbūdūr and nearby locations:
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Nothing will happen... I know. Time to change the network
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet SR10338180575757 : issue not resolved, same disconnection repeatedly happening everyday randomly. As of I observed while using zoom, jio cinema, WhatsApp, YouTube, zee5, Amazon Prime, Cisco webex.
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.
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Dinesh R@n@
(@D_i_n_e_s_h_R) reported
from
Āvadi, State of Tamil Nādu
@ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.
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Manoj
(@manojmanick) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet No response from Chennai customer care , It’s always queue 1 but never answered , Need to enquire about Act TV new connections
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.
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Keerthivasanselvaraj
(@vishwavaasan) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet had very worst experience in getting new connection. One who urge for @ACTFibernet connections don't pay amount upfront.
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. "Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app."
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
Worst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.
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keerthi Vasan Selvaraj
(@vishwavaasan) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet pathetic customer service, even after multiple complaints without resolving the issue everytime close the ticket has issue resolved. Be aware before taking up new connections @TRAI @Airtel_Presence @airtelindia
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Anand Punniakodi
(@malfurionrage) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet worst customer care i am yet to receive a router for which I paid last month! Five calls later (of which twice i was promised callback un an hour) still my case is unresolved 😑 @thebharatseva
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet participants finding difficulty to listen my voice over Cisco WebEx even I'm seating next to router. Kindly check this issue.
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Harinarayanan Kumar
(@Hari_NarayananK) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs
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D K Dubey
(@amdkdubey) reported
from
Kattankulathur, State of Tamil Nādu
Really impressed with @ACTFibernet quicker resolution. Maintain the same.
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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im_jk
(@jeetkar2012) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Team the SLA of the ticket has crossed . Internet down for 2 days now . I want compensation for it
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Pawan
(@Pawan79969966) reported
@ACTFibernet - This is rude, ticket SR10258869763699 getting closed without proper update. I was told before for activating deactivated connection there won't any charges if connection is activated in one month average and it's only for those if reconnection 3-4mnts. Plscheck 🙏
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vasireddyyeshwanth
(@vasireddyyeshwa) reported
@ACTFibernet what a worst service no proper customer service needs to wait in que of 40 and more some times don't say limited staff we are not paying limited amount what ever is charged we are paying that full amount
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Shilpa Prabhakar
(@ShilpaPrabhak13) reported
@ACTFibernet anyone else experience internet connection issues??
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Vipin Patni
(@VipinPatni1989) reported
@ACTFibernet No I am not satisfied with Act. I have requested for the waiver due to service interuption for 36 hours but today your team has rejected my waiver request which is not acceptable. If you can waive off me then I will continue with Act, otherwise you can dismental your devices.
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Muhsin Mk
(@MuhsinMk16) reported
@ACTFibernet The technician called me at 12 saying he is gonna come at my location and fix it He never came and I kept on Calling this guy (+916366954832)this guy blocked me Please take necessary actions This is what these guys does Please initiate the refund to me I'm done!
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రఘు | R A G H U | رگھو
(@RaghuChepuri) reported
@ACTFibernet Team, Unable to see my account details in app or browser. Help! Urgent!!
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Sampan Arora
(@SampanArora) reported
@ACTFibernet Don't you guys have a permanent fix for the same problem that occurs again and again. Every other day there is a Fiber cut. It's been 24 hours the internet is not working and we are working from home. Who should be blame for this?
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Rakesh
(@rawkeshh) reported
Hey @ACTFibernet team , I wanna downgrade my broadband pack, This is my UserId-102566703190 , If my package isn’t downgraded I will file Chargeback from the bank side and will cancel the broadband connection
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Shashi Kumar
(@ShashiK91460847) reported
@ACTFibernet #balamalladi I gave req for shifitng 4days ago through app, since then app status says "checking feasibility", new location is not even 200mts far. Pathetic CS. Earlier i had same issue with speed for which I had suffer for too long..Mr. Bala sir please look into it