ACT Outage Report in Srīperumbūdūr, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Srīperumbūdūr, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīperumbūdūr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (3%)
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TV (%)
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Phone (%)
Community Discussion
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ACT Issues Reports Near Srīperumbūdūr, State of Tamil Nādu
Latest outage, problems and issue reports in Srīperumbūdūr and nearby locations:
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Anand Punniakodi
(@malfurionrage) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet worst customer care i am yet to receive a router for which I paid last month! Five calls later (of which twice i was promised callback un an hour) still my case is unresolved 😑 @thebharatseva
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D K Dubey
(@amdkdubey) reported
from
Kattankulathur, State of Tamil Nādu
Really impressed with @ACTFibernet quicker resolution. Maintain the same.
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keerthi Vasan Selvaraj
(@vishwavaasan) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet pathetic customer service, even after multiple complaints without resolving the issue everytime close the ticket has issue resolved. Be aware before taking up new connections @TRAI @Airtel_Presence @airtelindia
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.
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Manoj
(@manojmanick) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet No response from Chennai customer care , It’s always queue 1 but never answered , Need to enquire about Act TV new connections
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet SR10338180575757 : issue not resolved, same disconnection repeatedly happening everyday randomly. As of I observed while using zoom, jio cinema, WhatsApp, YouTube, zee5, Amazon Prime, Cisco webex.
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Dinesh R@n@
(@D_i_n_e_s_h_R) reported
from
Āvadi, State of Tamil Nādu
@ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet participants finding difficulty to listen my voice over Cisco WebEx even I'm seating next to router. Kindly check this issue.
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. "Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app."
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
Worst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet
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Harinarayanan Kumar
(@Hari_NarayananK) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Nothing will happen... I know. Time to change the network
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ViNoViNoTh
(@vinovinoth84660) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet very worst customer service tomorrow is lost my bill date I have doubt for building I am contact your executive more than 3 days but not responding before get connection continuously calling after get connection no response this is ACT service thank you🙏🙏
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Balendra Narayan Pandey
(@BalendraNarayan) reported
@ACTFibernet I have applied for new connection on 5th march 2022 and paid 3 month money Rs 1943 got mail also but till now no connection happened and act salesperson not picking phone also his name is Sachin mobile number 8951787321, what type of service it is @ACTFibernetHYD @ACTFibernet
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sachin soni
(@sachin1857soni) reported
@ACTFibernet , i will join your group soon. if @airtelindia do not answer me. or solve issue,
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Lokesh Srinivas🇮🇳
(@lokeshpspk94) reported
@ACTFibernet I need to get refund but after 3 to 4 days i got a message ' Your refund request is registered with ref. SR10164258893357. Please allow us 5 working days to process the refund after details are submitted' Till now I haven't got the refund or any resolution
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krishan Chawla
(@chawlakk) reported
@ACTFibernet Frequent drop in speed, unstable connection. What to do? Do you have someone to look into it?
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Uma tavva
(@utavva) reported
@ACTFibernet .. My current plan validity is till 30/3/2022... However received msg plan is expired, if i am not going to pay Rs.4063/- my services will be disconnected... Pathetic customer service.. unable to answer nor clarify... Disgusting 🥺.. need immediate resolution.
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Nandakumar P S
(@NandakumarPS4) reported
@ACTFibernet Very limited support provided. Called ACT to choose other modes of payment but the same payment link was sent once again. Either pay immediately with bank or pay more with credit card. I don't think I will be the first customer to complain but this is unfair.
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Faiq Siddiqui
(@fa1qs) reported
Hey @ACTFibernet. I have 2 different connections which are used by 2 different ppl to work from home, and both aren’t working since yesterday. Was given an ETA of 12pm today, but still no resolution, and CS has no clue what’s happening. Ticket number: SR10164307455634
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Asif
(@Asifhamid_knl) reported
@ACTFibernet It's more than 20 days and you are again asking time... What support ACT is providing... Wonderful
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sachin soni
(@sachin1857soni) reported
@airtelindia having common issue of frequent disconnections over period of a day, it happen 4-5 days in a month, feedback from consumers of @ACTFibernet in apartment, did not see this issue, few Airtel-customers of my apartment already moved to @ACTFibernet. Any solution?
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pooja reddy
(@Pooja_Reddy15) reported
@ACTFibernet Hello Act.... I am facing the same connectivity issue 2nd time in this month I am thinking to change the network now can't handle this type of network issues again and again.