ACT

ACT Outage Report in Srīperumbūdūr, Kancheepuram, State of Tamil Nādu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Srīperumbūdūr, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīperumbūdūr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Srīperumbūdūr, Kancheepuram, State of Tamil Nādu 05/19/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Srīperumbūdūr, State of Tamil Nādu

Latest outage, problems and issue reports in Srīperumbūdūr and nearby locations:

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869

  • Pramodkumprusty Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, State of Tamil Nādu

    @ACTFibernet participants finding difficulty to listen my voice over Cisco WebEx even I'm seating next to router. Kindly check this issue.

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Nothing will happen... I know. Time to change the network

  • amdkdubey D K Dubey (@amdkdubey) reported from Kattankulathur, State of Tamil Nādu

    Really impressed with @ACTFibernet quicker resolution. Maintain the same.

  • D_i_n_e_s_h_R Dinesh R@n@ (@D_i_n_e_s_h_R) reported from Āvadi, State of Tamil Nādu

    @ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon

  • Hari_NarayananK Harinarayanan Kumar (@Hari_NarayananK) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.

  • jehosh Foodtastingmission (@jehosh) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Again the resolution time has moved to 8 pm. Please expedite the resolution, as people are working from home..

  • vishwavaasan keerthi Vasan Selvaraj (@vishwavaasan) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet pathetic customer service, even after multiple complaints without resolving the issue everytime close the ticket has issue resolved. Be aware before taking up new connections @TRAI @Airtel_Presence @airtelindia

  • Pramodkumprusty Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, State of Tamil Nādu

    @ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. "Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app."

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.

  • vinovinoth84660 ViNoViNoTh (@vinovinoth84660) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet very worst customer service tomorrow is lost my bill date I have doubt for building I am contact your executive more than 3 days but not responding before get connection continuously calling after get connection no response this is ACT service thank you🙏🙏

  • Pramodkumprusty Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, State of Tamil Nādu

    @ACTFibernet SR10338180575757 : issue not resolved, same disconnection repeatedly happening everyday randomly. As of I observed while using zoom, jio cinema, WhatsApp, YouTube, zee5, Amazon Prime, Cisco webex.

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    Worst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.

  • manojmanick Manoj (@manojmanick) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet No response from Chennai customer care , It’s always queue 1 but never answered , Need to enquire about Act TV new connections

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • kartoos1996 Suresh Kumar (@kartoos1996) reported

    @ACTFibernet Dear Subscriber, Ticket number SR10350432289092 has been registered. It's been second day after connection shut-down. No has taken from your side. A good shameful act. Recommend 0 out of 5.

  • iamAnkitaMehra Ankita Mehra (@iamAnkitaMehra) reported

    @ACTFibernet This call never happens. No one is of help, it is not about the amount it is about cheating, you all are cheating with the decent tax payers, and the team you have is an ultra cheat and is of no help from last 4 months.

  • venkatesh029 venkatesh (@venkatesh029) reported

    @ACTFibernet . New to ACT and with in 2 months lots of problems with it. Not user friendly. Bad experience and wilo not recommend to anyone.

  • debayanisbak Debayan Das (@debayanisbak) reported

    @ACTFibernet I have paid for an act connection request. Now I can’t seem to figure what I need to do to get a technician to set up the act connection. Have not received any calls. Can you help?

  • AkashUpadhye Akash R R Upadhye (@AkashUpadhye) reported

    @ACTFibernet don’t go for it worst service provider and worst network

  • mkmanoj_k Manoj Kumar (@mkmanoj_k) reported

    @ACTFibernet Internet is down. Care to fix it?

  • T_Shitesh Shitesh Tripathi (@T_Shitesh) reported

    @ACTFibernet will you guys stop fooling around with existing customers? It's been 5 days now and haven't received any update on the shifting request. For every follow-up call I make you guys start asking for another day of time with no resolution at all.

  • mokshabindra Moksha Bindra (@mokshabindra) reported

    @ACTFibernet worst customer service possible! Call back will not come for decades! #HorribleService @ACTFibernet

  • bobbykmk K MURALI KRISHNA (@bobbykmk) reported

    @ACTFibernet my internet is slow as if 180 kbps User id 101437221189 I have raised service request many times and always you people mark as resolved without looking into issue

  • Kalvadiyasamar Kalvadiya Naresh (@Kalvadiyasamar) reported

    @ACTFibernet your pathetic service isn't stoping... Ua app doesn't workk. Ua team isn't responding nd m facing net issue daily... Wtf should i do now???