ACT outages and service status in Srīperumbūdūr, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Srīperumbūdūr, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Srīperumbūdūr, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīperumbūdūr, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Srīperumbūdūr, Tamil Nadu
Latest outage, problems and issue reports in Srīperumbūdūr and nearby locations:
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.
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Foodtastingmission (@jehosh) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet Again the resolution time has moved to 8 pm. Please expedite the resolution, as people are working from home..
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Manoj (@manojmanick) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet No response from Chennai customer care , It’s always queue 1 but never answered , Need to enquire about Act TV new connections
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Vino VK (@vinoth2454) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet One of the worst response ever.. Internet not working for 2 days and even reached Nodal team but waste of time.Everyone have an instant answer our technical team will resolve. When I ask technical person he is telling that I don't know about this. Idiots
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Keerthivasanselvaraj (@vishwavaasan) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet had very worst experience in getting new connection. One who urge for @ACTFibernet connections don't pay amount upfront.
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil NaduWorst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet
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Gokul (@Gokul681987) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet Nothing will happen... I know. Time to change the network
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Gokul (@Gokul681987) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. "Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app."
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network
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Gokul (@Gokul681987) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers
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Gokul (@Gokul681987) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869
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Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, Tamil Nadu@ACTFibernet SR10338180575757 : issue not resolved, same disconnection repeatedly happening everyday randomly. As of I observed while using zoom, jio cinema, WhatsApp, YouTube, zee5, Amazon Prime, Cisco webex.
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D K Dubey (@amdkdubey) reported from Kattankulathur, Tamil NaduReally impressed with @ACTFibernet quicker resolution. Maintain the same.
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ViNoViNoTh (@vinovinoth84660) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet very worst customer service tomorrow is lost my bill date I have doubt for building I am contact your executive more than 3 days but not responding before get connection continuously calling after get connection no response this is ACT service thank you🙏🙏
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Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, Tamil Nadu@ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.
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Harinarayanan Kumar (@Hari_NarayananK) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs
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Dinesh R@n@ (@D_i_n_e_s_h_R) reported from Āvadi, Tamil Nadu@ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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𝙕𝙞𝙚 🐺 (@mZZieo) reportedThis has been extremely frustrating and inconvenient. I’m beginning to feel that I made the wrong choice by selecting your network. Please provide me with a clear update on the installation status and when I can actually expect the connection to be installed. @ACTFibernet 3/3
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Sheila Prema Roy (@SheilaPrema) reported@ACTFibernet Could you ask your Customer service people to answer calls, which is a sign of good customer service, and not to ignore customers calls after they have made the payment, please? I know money is important but it's downright disgusting of your CS staff to disregard customers.
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VJ Saravana SP (@vsivasaran008) reportedAre @ACTFibernet is working? App even not working and poor speed and customer service! Not even able to talk to a customer executive through app! Worst service ever!
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Apurba Sarangi (@ApurbaSarangi) reported@ACTFibernet SR11081759682121 complain registered to ACT on Wednesday evening but not resolved yet. Poor service to customers. @ACTFibernetHYD
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Seetharaman (@Indiansheart) reportedTotal apathy to customer service requests. Ticket raised two days back not attended to. #ACTFibernet. Interest shown for taking new connection. Post sales services pathetic. SR10381777807054
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Senthil Kumar R (@sandy_senthil) reported@ACTFibernet I signed up for a new connection yesterday and did not expect this kind of horrible service from Act .. installation was supposed to happen yest .. till today no one even responds - I have wasted 1 day sitting on installation … I am now thinking of cancelling
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Dânesh Hussain Zaki (@daneshzaki) reported@ACTFibernet No permanent resolution. Every few days there is an outage. 2 July, 20 August and now 25 August. #fail #actfibernet Pathetic service
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malleswar ganji (@GanjiMalleswar) reported@ACTFibernet provide worst service my internet was not working at yesterday evening still today afternoon internet was not working bad service
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⎯⎯꯭̎𝆬♡꯭꯭〬𝐀𝐥꯭є𝐱꯭⃖ ⃪꯭⸼꯭꯭🤍꯭̽⎯᪵⎯ (@Ajitkum99927321) reported@ACTFibernet @ACTFibernet Please understand the customer’s problem too. What am I supposed to do with such service? Neither are you installing the Wi-Fi nor processing my refund. This is honestly one of the worst service experiences I’ve had.
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Srijan Majumdar (@Elite_Raven1159) reported@ACTFibernet my internet is inactive for the past 2 days. I have raised 4 separate complaints already, and your field team keeps closing the tickets without a permanent fix. Please assign a senior technician immediately. Account Number: 102724635446