ACT

ACT Outage Report in Srīperumbūdūr, Kancheepuram, State of Tamil Nādu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Srīperumbūdūr, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīperumbūdūr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Srīperumbūdūr, Kancheepuram, State of Tamil Nādu 11/27/2024 00:45

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Srīperumbūdūr, State of Tamil Nādu

Latest outage, problems and issue reports in Srīperumbūdūr and nearby locations:

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.

  • D_i_n_e_s_h_R Dinesh R@n@ (@D_i_n_e_s_h_R) reported from Āvadi, State of Tamil Nādu

    @ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.

  • malfurionrage Anand Punniakodi (@malfurionrage) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet worst customer care i am yet to receive a router for which I paid last month! Five calls later (of which twice i was promised callback un an hour) still my case is unresolved 😑 @thebharatseva

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    Worst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet

  • amdkdubey D K Dubey (@amdkdubey) reported from Kattankulathur, State of Tamil Nādu

    Really impressed with @ACTFibernet quicker resolution. Maintain the same.

  • manojmanick Manoj (@manojmanick) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet No response from Chennai customer care , It’s always queue 1 but never answered , Need to enquire about Act TV new connections

  • Pramodkumprusty Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, State of Tamil Nādu

    @ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. "Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app."

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Nothing will happen... I know. Time to change the network

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers

  • Hari_NarayananK Harinarayanan Kumar (@Hari_NarayananK) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs

  • Pramodkumprusty Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, State of Tamil Nādu

    @ACTFibernet SR10338180575757 : issue not resolved, same disconnection repeatedly happening everyday randomly. As of I observed while using zoom, jio cinema, WhatsApp, YouTube, zee5, Amazon Prime, Cisco webex.

  • vishwavaasan Keerthivasanselvaraj (@vishwavaasan) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet had very worst experience in getting new connection. One who urge for @ACTFibernet connections don't pay amount upfront.

  • vishwavaasan keerthi Vasan Selvaraj (@vishwavaasan) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet pathetic customer service, even after multiple complaints without resolving the issue everytime close the ticket has issue resolved. Be aware before taking up new connections @TRAI @Airtel_Presence @airtelindia

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.

  • Pramodkumprusty Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, State of Tamil Nādu

    @ACTFibernet participants finding difficulty to listen my voice over Cisco WebEx even I'm seating next to router. Kindly check this issue.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • SharathAarohana Sharath Aarohana (@SharathAarohana) reported

    Dont get into their clutches. They are frauds. They didn't give proper service when i was using their service and now they dont refund when u disconnect. Stay away from them #ACTFibernet

  • mdburru burhan (@mdburru) reported

    @ACTFibernet took new connection with free installation offer on 23.11.2020. But billed Rs 590/- for installation charges. Why this misleading campaigns? Be fair while onboarding new customer.A/c id 101487711974

  • aarun_arumugam Arun Arumugam (@aarun_arumugam) reported

    @ACTFibernet ACT connection goes via our area to next big apartments..but rejected by ACT to provide connection to us.we suffer lot to do work from home, online classes.. Need solution for this issue to improve our area (digital india)

  • sunitalks Sunita Mahajan (@sunitalks) reported

    @ACTFibernet Highly pathetic response time to service request | Network not working since yday - complaint made but no response so far !

  • Navveeeee Naveen K (@Navveeeee) reported

    @ACTFibernet @ACTFibernet for shifting I need help from.your team , but discussion with your team didn't go well , please can you give a better resolution for a long term customer . Clearly not happy with the condition.

  • vidyasagar_8519 vidyasagar (@vidyasagar_8519) reported

    @ACTFibernet @ACTFibernetHYD act only focusing on #money not on #customers and #service It's been 10 ten days I registered new connection but no one response till now... 101485014097..

  • SharathAarohana Sharath Aarohana (@SharathAarohana) reported

    @ACTFibernet Dont get into their clutches. They are frauds. They didn't give proper service when i was using their service and now they dont refund when u disconnect. Stay away from them #ACTFibernet

  • Mahesh__twit Mahesh (@Mahesh__twit) reported

    @ACTFibernet Problem fixed! Thanks. What your call center couldn't do from past 7 days, one #tweet did it in few hours. #thanksTwitter. @Twitter

  • aluruyashwanth యశ్వంత్ ఆలూరు (Yashwanth Aluru) (@aluruyashwanth) reported

    @raghava216 @Bhavanisms @ACTFibernet Earlier, they used to act immediately on a complaint. Now they’re just acting.

  • _nishanthhh Nishanth (@_nishanthhh) reported

    @ACTFibernet internet has been down from one day. the expected resolution timeline has been exceeded. any help?