ACT Outage Report in Srīperumbūdūr, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Srīperumbūdūr, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīperumbūdūr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (75%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Srīperumbūdūr, State of Tamil Nādu
Latest outage, problems and issue reports in Srīperumbūdūr and nearby locations:
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Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Nothing will happen... I know. Time to change the network
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Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. "Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app."
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu
Worst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.
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keerthi Vasan Selvaraj (@vishwavaasan) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet pathetic customer service, even after multiple complaints without resolving the issue everytime close the ticket has issue resolved. Be aware before taking up new connections @TRAI @Airtel_Presence @airtelindia
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D K Dubey (@amdkdubey) reported from Kattankulathur, State of Tamil Nādu
Really impressed with @ACTFibernet quicker resolution. Maintain the same.
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network
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Anand Punniakodi (@malfurionrage) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet worst customer care i am yet to receive a router for which I paid last month! Five calls later (of which twice i was promised callback un an hour) still my case is unresolved 😑 @thebharatseva
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Manoj (@manojmanick) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet No response from Chennai customer care , It’s always queue 1 but never answered , Need to enquire about Act TV new connections
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Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.
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Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet participants finding difficulty to listen my voice over Cisco WebEx even I'm seating next to router. Kindly check this issue.
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers
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ViNoViNoTh (@vinovinoth84660) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet very worst customer service tomorrow is lost my bill date I have doubt for building I am contact your executive more than 3 days but not responding before get connection continuously calling after get connection no response this is ACT service thank you🙏🙏
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Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet SR10338180575757 : issue not resolved, same disconnection repeatedly happening everyday randomly. As of I observed while using zoom, jio cinema, WhatsApp, YouTube, zee5, Amazon Prime, Cisco webex.
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Harinarayanan Kumar (@Hari_NarayananK) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs
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Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869
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Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.
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Dinesh R@n@ (@D_i_n_e_s_h_R) reported from Āvadi, State of Tamil Nādu
@ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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saloni kimtee (@kimtee_saloni) reported
@ACTFibernet every 15days my internet keeps going down and it’s always the same- issues with the technical box. Every time the executive on the other end says it’s on priority basis but then again some days later it goes down again (1)
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MNR (@Narsing02141253) reported
@ACTFibernet internet is slow i cant even browse
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Rhitwik Barman (@RhitwikB) reported
@ACTFibernet Pathetic service at your end. The internet is down and when I called the customer care, it was being said that it will be resolved by 1 pm next day? How can you take so long to resolve an internet issue?
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chiru venkata teja (@chirusettipalli) reported
@ACTFibernet Worst service ever !!! Your executives don’t even respond…
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Enosh Fedrick ❤️ ᵛᵃˡᶤᵐᵃᶤ (@enosh_fedrick) reported
@ACTFibernet When can we expect the issue being resolved.
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A SUNIL (@Sunilu1102) reported
@ACTFibernet From yesterday my net is down and i have raised request for this. Today suddenly I got message that my connection has been disconnected. However, I didn't raise any request for disconnecting and i raised request only for my internet issue. Acc number is 103543331448
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Siddharth Tiwari (@siddharthclick) reported
@ACTFibernet Please issue the refund I cant take this anymore
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Mahesh Parekh (@maheshparekhb) reported
@ACTFibernet Still internet not restored, your technical person told me it will restored by 10.00 am today, and now it is 2.24 pm, what a shame on commitment. Moreover no one from your team is updating by giving a call to me. On tonality, the internet is not working for almost 3 days.
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Reginald (@Reginal48635110) reported
@roshanpv94 @ACTFibernet Act service is very poor I paid 6 months renewal of Rs 7222. The broadband was not for more than 10 days and I surrendered the connection. Now ACT is not refunding the money I paid. Before taking ACT kindly note this poor service od ACT
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Siddharth Tiwari (@siddharthclick) reported
@ACTFibernet been almost 72hrs without the internet. Recently paid for the 6 months plan, lodged complaint but no response from the support. Kindly initiate the refund. @reliancejio @airtelindia please share the broadband plan details