ACT Outage Report in Srīperumbūdūr, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Srīperumbūdūr, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīperumbūdūr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (73%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (%)
Community Discussion
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ACT Issues Reports Near Srīperumbūdūr, State of Tamil Nādu
Latest outage, problems and issue reports in Srīperumbūdūr and nearby locations:
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.
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Manoj
(@manojmanick) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet No response from Chennai customer care , It’s always queue 1 but never answered , Need to enquire about Act TV new connections
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.
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Harinarayanan Kumar
(@Hari_NarayananK) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. "Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app."
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
Worst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet
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Anand Punniakodi
(@malfurionrage) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet worst customer care i am yet to receive a router for which I paid last month! Five calls later (of which twice i was promised callback un an hour) still my case is unresolved 😑 @thebharatseva
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keerthi Vasan Selvaraj
(@vishwavaasan) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet pathetic customer service, even after multiple complaints without resolving the issue everytime close the ticket has issue resolved. Be aware before taking up new connections @TRAI @Airtel_Presence @airtelindia
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet participants finding difficulty to listen my voice over Cisco WebEx even I'm seating next to router. Kindly check this issue.
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D K Dubey
(@amdkdubey) reported
from
Kattankulathur, State of Tamil Nādu
Really impressed with @ACTFibernet quicker resolution. Maintain the same.
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Keerthivasanselvaraj
(@vishwavaasan) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet had very worst experience in getting new connection. One who urge for @ACTFibernet connections don't pay amount upfront.
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Dinesh R@n@
(@D_i_n_e_s_h_R) reported
from
Āvadi, State of Tamil Nādu
@ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Nothing will happen... I know. Time to change the network
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet SR10338180575757 : issue not resolved, same disconnection repeatedly happening everyday randomly. As of I observed while using zoom, jio cinema, WhatsApp, YouTube, zee5, Amazon Prime, Cisco webex.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Deepak Mishra🇮🇳
(@_mishratweets) reported
@ACTFibernet it is still not working.. Is this kind of service you wish to give and for this you charge handsome money??
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Deepak Mishra🇮🇳
(@_mishratweets) reported
@ACTFibernet Very poor service from you guys.
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Magesh Krishna
(@Magesh_Krishna) reported
@ACTFibernet I took a new connection in ACT on 13th March, Now it's almost a month still I didn't get my issue resolved. Post confirmation on the product provided (tplink-Archer C5) with the sales person Satheesh, I booked the connection with Act but during installation the..
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Kamaal Hussain
(@Kamaalhsohail) reported
@ACTFibernet Dear Team, On the daily basis i am getting only calls but not resolution, please requesting your team to provide resolution. However, i am receiving calls daily and making then understand the issue and your team is disconnecting calls from thier end.
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Roopesh Kumar
(@roopesh75k) reported
@ACTFibernetHYD @ACTFibernet I am using ACT service from past 3 years. But the speed is pathetic from past 1 week.
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Meeral Padia
(@MeeralPadia) reported
@ACTFibernet We had asked for the removal of Server Box on Apr 2nd and the technician Name "Tejaswi" [+918792740631] had given assurance that he would resolve it within a few days but it's been more than 10days the issue is not been resolved yet. Account number:102370813502
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kesavan
(@kesav2507) reported
@gloria_suncity @ACTFibernet @SikhamoniHazari Very poor customer service by act 3 days no internet connection waste of money and my energy to contact act customer care...am gonna disconnect this worst service connection
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Zack
(@Zack__kk1320) reported
@ACTFibernet What’s the use?? Lady from your team could not resolve the issue and disconnected promising she’ll call back but she didn’t. Good experience
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Shailender Singh
(@ImShailenderB) reported
@ACTFibernet is giving me a problem from last 48 hours..The issue is hectic... Iam damn seriously asking what @ACTFibernet team is doing no resolutions false commitments are been made You can reach me on :9154804043,9550954472. Area is sainkpuri
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krishna Sekhar
(@krishnasekhar10) reported
@ACTFibernet I have not yet received the call. This is a bit urgent and I am unable to do my office work. Can you please open a ticket on my behalf and cal me immediately to resolve this issue ? Please send any technician for resetting my wifi password