ACT Outage Report in Srīperumbūdūr, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Srīperumbūdūr, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīperumbūdūr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (77%)
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Wi-fi (14%)
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Total Blackout (5%)
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E-mail (2%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Srīperumbūdūr, State of Tamil Nādu
Latest outage, problems and issue reports in Srīperumbūdūr and nearby locations:
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.
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Harinarayanan Kumar (@Hari_NarayananK) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.
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keerthi Vasan Selvaraj (@vishwavaasan) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet pathetic customer service, even after multiple complaints without resolving the issue everytime close the ticket has issue resolved. Be aware before taking up new connections @TRAI @Airtel_Presence @airtelindia
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Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet SR10338180575757 : issue not resolved, same disconnection repeatedly happening everyday randomly. As of I observed while using zoom, jio cinema, WhatsApp, YouTube, zee5, Amazon Prime, Cisco webex.
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D K Dubey (@amdkdubey) reported from Kattankulathur, State of Tamil Nādu
Really impressed with @ACTFibernet quicker resolution. Maintain the same.
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Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869
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ViNoViNoTh (@vinovinoth84660) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet very worst customer service tomorrow is lost my bill date I have doubt for building I am contact your executive more than 3 days but not responding before get connection continuously calling after get connection no response this is ACT service thank you🙏🙏
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Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet participants finding difficulty to listen my voice over Cisco WebEx even I'm seating next to router. Kindly check this issue.
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Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network
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Manoj (@manojmanick) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet No response from Chennai customer care , It’s always queue 1 but never answered , Need to enquire about Act TV new connections
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Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Nothing will happen... I know. Time to change the network
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Foodtastingmission (@jehosh) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Again the resolution time has moved to 8 pm. Please expedite the resolution, as people are working from home..
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu
Worst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet
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Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. "Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app."
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Dinesh R@n@ (@D_i_n_e_s_h_R) reported from Āvadi, State of Tamil Nādu
@ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon
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Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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sumanth (@imsumanth11) reported
@ACTFibernet What update you can give to me this ? Till now no update sending tweets or creating complaints for namesake will not work. Be loyal first then think about service
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Vivek (@Vivek27385080) reported
@ACTFibernet not getting login page trying to reach you .. do the possibile help at the earliest
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ẞ4ìñívâẞ Gæ4ñë0åLlî (@garnepallisrinu) reported
Even after 10 days act Fibernet did not resolved my internet connectivity issue. Worst broad band coustmer service. I am held with the service of Act fibernet. I don't no why they are not resolving my issue permanently. Disgusted using @ACTFibernet
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Anik (@ChatterjeeAnik) reported
@ACTFibernet @ACTFibernetHYD and @ACTFibernet .... I have taken a one year package in first one month my connection had a breakdown for three days. You technicians does not respond and customer care officers only apologises. While customer suffers you enjoy profit by not giving services.
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Lakhan Singh (@lakhansinghh) reported
@ACTFibernet Issue resolved. Thanks
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Sadiq Ahmed (@sadiqq107) reported
@ACTFibernet Guess the update is not ready!! Watta service!!! Pathetic ever!!!
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Rajesh Neethikunta (@RajeshNeethiku1) reported
@ACTFibernet @ACTFibernetHYD I really feeling bad with ur service when you don’t ability to address customers then wht the hell your nodal officer doing SR10156582735162
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Anantharaman (@Anantha121092) reported
@ACTFibernet Harish Kumar from customer service said he is raising an escalation and should receive a call back from manager in 2 hrs and this happened approx around 9PM. I still have not received this call back. Please check and help
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Wear Mask | Save India 🙏🏻 (@NameIsKKrishna) reported
@ACTFibernet annoyed to see a access request for camera when selecting support option in ACT Fibernet app, why you need camera access for support?
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Bharath S (@BSamanthan) reported
@ACTFibernet Congratulations. No resolution of ticket in 24 hours. On followup I am told the ticket was incorrectly classified and to wait another 4 hours.