ACT Outage Report in Srīperumbūdūr, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Srīperumbūdūr, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīperumbūdūr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet
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Wi-fi
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Total Blackout
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E-mail
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Phone
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TV
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.ACT Issues Reports Near Srīperumbūdūr, State of Tamil Nādu
Latest outage, problems and issue reports in Srīperumbūdūr and nearby locations:-
Vino VK (@vinoth2454) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet One of the worst response ever.. Internet not working for 2 days and even reached Nodal team but waste of time.Everyone have an instant answer our technical team will resolve. When I ask technical person he is telling that I don't know about this. Idiots
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Foodtastingmission (@jehosh) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Again the resolution time has moved to 8 pm. Please expedite the resolution, as people are working from home..
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ViNoViNoTh (@vinovinoth84660) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet very worst customer service tomorrow is lost my bill date I have doubt for building I am contact your executive more than 3 days but not responding before get connection continuously calling after get connection no response this is ACT service thank you🙏🙏
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Harinarayanan Kumar (@Hari_NarayananK) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs
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Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Nothing will happen... I know. Time to change the network
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Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.
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Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869
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Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. "Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app."
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D K Dubey (@amdkdubey) reported from Kattankulathur, State of Tamil Nādu
Really impressed with @ACTFibernet quicker resolution. Maintain the same.
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu
Worst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.
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Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.
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Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet SR10338180575757 : issue not resolved, same disconnection repeatedly happening everyday randomly. As of I observed while using zoom, jio cinema, WhatsApp, YouTube, zee5, Amazon Prime, Cisco webex.
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Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet participants finding difficulty to listen my voice over Cisco WebEx even I'm seating next to router. Kindly check this issue.
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Dinesh R@n@ (@D_i_n_e_s_h_R) reported from Āvadi, State of Tamil Nādu
@ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon
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Manoj (@manojmanick) reported from Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet No response from Chennai customer care , It’s always queue 1 but never answered , Need to enquire about Act TV new connections
ACT Issues Reports
Latest outage, problems and issue reports in social media:-
Boooomer kid (@boomer_kid_) reported
How @ACTFibernet cheats and mistreats its customer. A thread. We got a new connection in August and took 3 months plan and paid 3500. yesterday after a power cut due to rain, internet was not working and the router name was changed to default name.
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Ebin Varghese (@Ebin_eby07) reported
Horrible service is facing with @ACTFibernet. Not even bothered to give customers what they are promised. Horrible customer service. They will just offer everything for the branding purpose. Really struggling with @ACTFibernet ISP.
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SumitManral (@SumitM14455640) reported
0 customer support..dont every take #act #actinternet @ACTFibernet .. Down since morning...no customer support at all..!! Horrible experience with #act @BalaMalladi
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Adrian (@negi_satish) reported
Ticket SR11067335186900 is tentatively expected to be resolved by 20-Mar (DD/MM) between 16:00 to 19:30. But no resolution yet. Could you please provide a substantial update @ACTFibernet @DoT_India
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IPL T20 (@IPLT2094911563) reported
Since afternoon there is no internet no response from support chat except for the ticket no. @ACTFibernet very unprofessional towards customers.
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Sahil (@SahilSaklash) reported
And here we go again, Excitel and their so called Internet Fibre connection. One of the worst you can imagine. - 💩 Internet - 💩 Service But, - ✅ Unreliability @excitel_rocks @ACTFibernet
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unknown (@satairist_) reported
ticket SR10167343090199 still not resolved since 4 hours internet is down. Lost multiple clients and affected my reputation. Never using act again after the subscription ends i am switching to another fibernet which has quick response.. @ACTFibernet
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Hari Balakrishnan (@Dr_harikrishnan) reported
Dear @ACTFibernet , I have been using ACT for the past 7 years , no complaint in the speed but please choose the house where you want to place the master router, the one in my locality keeps switching off the router often and we are without wifi despite paying bills in time
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unknown (@satairist_) reported
Internet not working since 1 hour of user id mahmad Kaif Khan Account: 101662725901 Solve this urgently many works are pending @ACTFibernet
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sufiyan ali (@Mrsufiyanali) reported
My internet connection is down from the last few days. I have made several complaints on your customer care number but there is no response and most of my work is done online @ACTFibernet @ACTFibernetHYD