ACT Outage Report in Srīperumbūdūr, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Srīperumbūdūr, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīperumbūdūr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (77%)
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Wi-fi (13%)
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Total Blackout (7%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
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ACT Issues Reports Near Srīperumbūdūr, State of Tamil Nādu
Latest outage, problems and issue reports in Srīperumbūdūr and nearby locations:
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Manoj
(@manojmanick) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet No response from Chennai customer care , It’s always queue 1 but never answered , Need to enquire about Act TV new connections
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Vino VK
(@vinoth2454) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet One of the worst response ever.. Internet not working for 2 days and even reached Nodal team but waste of time.Everyone have an instant answer our technical team will resolve. When I ask technical person he is telling that I don't know about this. Idiots
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
Worst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet
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Foodtastingmission
(@jehosh) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Again the resolution time has moved to 8 pm. Please expedite the resolution, as people are working from home..
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet participants finding difficulty to listen my voice over Cisco WebEx even I'm seating next to router. Kindly check this issue.
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. "Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app."
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D K Dubey
(@amdkdubey) reported
from
Kattankulathur, State of Tamil Nādu
Really impressed with @ACTFibernet quicker resolution. Maintain the same.
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers
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ViNoViNoTh
(@vinovinoth84660) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet very worst customer service tomorrow is lost my bill date I have doubt for building I am contact your executive more than 3 days but not responding before get connection continuously calling after get connection no response this is ACT service thank you🙏🙏
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network
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Harinarayanan Kumar
(@Hari_NarayananK) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet SR10338180575757 : issue not resolved, same disconnection repeatedly happening everyday randomly. As of I observed while using zoom, jio cinema, WhatsApp, YouTube, zee5, Amazon Prime, Cisco webex.
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Dinesh R@n@
(@D_i_n_e_s_h_R) reported
from
Āvadi, State of Tamil Nādu
@ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Nothing will happen... I know. Time to change the network
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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citizen
(@Nanmaiundagatum) reported
@ACTFibernet SR10367258528354 this ticket was supposed to be resolved by now but still the issue is not fixed. You are collecting high charges when compared to others, show that in your service.
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Shahma
(@Shahma19961628) reported
@ACTFibernet We were promised to take a 6 months subscription in order to get free installation and router along with Netflix subscription. Now the customer care denies this.
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ravikothari
(@ravikothari31) reported
@ACTFibernet False commitment by act support team. In Nov 2022 I was asked to take 6 month stromplan. I was told by Act executive that we will provide monthly receipt of every month for reimbursement purpose also. After so many calls i am still not getting monthly receipt.
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Syed Arslan 🇮🇳
(@ars_lionn) reported
Pathetic @ACTFibernet . Please check this number +918045300600 from you customer care team, I spoke with Prashant and since then I am getting repeated blank calls and missed calls from this number. Please look into the harassment made by your employee. @jagograhakjago
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Chintu Roberts
(@chintu_roberts) reported
@ACTFibernet The sr SR10767202925369 is closed without resolution from 02-03-2023 it has been closed by your team four times I've reopened the request expecting a Faster resolution and the update. No executive contacted or reached so far I need an call from the escalation team
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d
(@kosd2023) reported
@ACTFibernetHYD @ACTFibernet have been reaching out to customer service since morning. Been redirected but no solution. Can I get some resolution SR10167256778004
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Ajay Kumar G
(@ajay_axion) reported
@ACTFibernet Internet is down since 20 minutes
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shailenkarur
(@shailenkarur) reported
@ACTFibernet is great, but its Digital TV division sucks big time - I've been requesting a subscription for a week (request # 23763119) and everyday I get the "within 24 hrs" runaround! Someone from #actfibernet please take note, do something, thanks!
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Sukin M
(@sukin_offl) reported
@ACTFibernet seems network is not connecting properly.
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Shahma
(@Shahma19961628) reported
@ACTFibernet When I asked if you can not give me the service then terminate the connection and refund the amount to which I was educated policies that refund is not in your policy. I guess, giving false information is in your policy