ACT

ACT Outage Report in Āvadi, Kancheepuram, State of Tamil Nādu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Āvadi, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Āvadi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Āvadi, Kancheepuram, State of Tamil Nādu 03/21/2023 23:35

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • Internet 66.13% Internet
  • Wi-fi 18.04% Wi-fi
  • Total Blackout 11.62% Total Blackout
  • E-mail 3.21% E-mail
  • Phone .80% Phone
  • TV .20% TV

Live Outage Map Near Āvadi, Kancheepuram, State of Tamil Nādu

The most recent ACT outage reports came from the following cities: Chennai and Saidapet.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

ACT Issues Reports Near Āvadi, State of Tamil Nādu

Latest outage, problems and issue reports in Āvadi and nearby locations:
  • sampavar जय श्री गणेश। (@sampavar) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet Your customer support is the pits. My internet has been down from last evening. There is no way to talk to you directly. The app only allows a chat. Only a ticket has been raised and generic reply of issue being looked into.

  • deepakgopal19 Deepak Gopal (@deepakgopal19) reported from Chennai, State of Tamil Nādu

    @hotstar_helps I took down my previous reply as app was working because I was connected hotstar with mobile data and changed to wifi while hotstar playing in bg..but once i closed and opened the app it's not working in wifi.@ACTFibernet kindly do something if you can here with this dns settings

  • manimaran0115 MANIMARAN A (@manimaran0115) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @ACTFibernet @ACTFibernet team: Kindly provide alternate source of internet to customers till the time you resolve the issue! You can't take things for granted. Either provide alternate source like dongle or Extend 4X days in our validity for each day wasted due to issue from your end!

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @Airtel_Presence @Airtel_Presence thx but I was giving a suggestion that you ppl can provide alternate source of internet whenever there is a outage / network issues as an alternative. why should we waste our time because of your inefficiency ! @ACTFibernet this suggestion intended towards you!

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India

  • princeutters Prince Solomon (@princeutters) reported from Saidapet, State of Tamil Nādu

    @ashokkumarvenky @ACTFibernet Finally issue is fixed Thanks @ACTFibernet

  • aspireswami aspire Swaminathan (@aspireswami) reported from Chennai, State of Tamil Nādu

    Extremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...

  • rohitkadaksures Rohit Suresh (@rohitkadaksures) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?

  • rohitkadaksures Rohit Suresh (@rohitkadaksures) reported from Chennai, State of Tamil Nādu

    @ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??

  • yuvarajvel Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, State of Tamil Nādu

    @HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?

  • bigleemurali Dr. Biglee Murali (@bigleemurali) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private

  • krishchokurei krsasu (@krishchokurei) reported from Chennai, State of Tamil Nādu

    @ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.

  • yuvarajvel Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Been suffering outage from 9-DEC-2022 in chennai. Could you provide an ETA, when would the outage be resolved?

  • SaiSanthoshS Sai Santhosh S (@SaiSanthoshS) reported from Chennai, State of Tamil Nādu

    @ACTFibernet my connection has been out from sat early morning. No response for the Ticket no: SR10366544395384. No one has called or provided an update on what is gng on. Abysmal service.

  • Venugopalan17 Venugopalan (@Venugopalan17) reported from Chennai, State of Tamil Nādu

    @ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies

  • Venugopalan17 Venugopalan (@Venugopalan17) reported from Chennai, State of Tamil Nādu

    @ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?

  • srireng Srireng David (@srireng) reported from Chennai, State of Tamil Nādu

    @ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.

ACT Issues Reports

Latest outage, problems and issue reports in social media:
  • umadis Sanjeevkumar Umadi (@umadis) reported

    @ACTFibernet SR10267362509994 every long weekend/ festival/holiday your network is taken down quoting maintenance work. Today one such day ??? Last time, resolution took 26hrs.. This time 🤞 ??? Pathetic service…

  • bhatiasahil2009 Sahil Bhatia (@bhatiasahil2009) reported

    @ACTFibernet Day 38, you haven't answered the above and yet closed all my support tickets without my consent. I do not wish to and cannot be forced into paying any further for such crappy, non-consumer friendly services.

  • kanish20ten Kanish (@kanish20ten) reported

    Don't avail services from @ACTFibernet, they're inept to handle customer service. Better go for reputed companies that are pan India broadband service providers. The ACT sales team are a bunch dishonest people who in order to fulfill targets will do anything to mislead you.

  • boomer_kid_ Boooomer kid (@boomer_kid_) reported

    How @ACTFibernet cheats and mistreats its customer. A thread. We got a new connection in August and took 3 months plan and paid 3500. yesterday after a power cut due to rain, internet was not working and the router name was changed to default name.

  • Ebin_eby07 Ebin Varghese (@Ebin_eby07) reported

    Horrible service is facing with @ACTFibernet. Not even bothered to give customers what they are promised. Horrible customer service. They will just offer everything for the branding purpose. Really struggling with @ACTFibernet ISP.

  • SumitM14455640 SumitManral (@SumitM14455640) reported

    0 customer support..dont every take #act #actinternet @ACTFibernet .. Down since morning...no customer support at all..!! Horrible experience with #act @BalaMalladi

  • negi_satish Adrian (@negi_satish) reported

    Ticket SR11067335186900 is tentatively expected to be resolved by 20-Mar (DD/MM) between 16:00 to 19:30. But no resolution yet. Could you please provide a substantial update @ACTFibernet @DoT_India

  • IPLT2094911563 IPL T20 (@IPLT2094911563) reported

    Since afternoon there is no internet no response from support chat except for the ticket no. @ACTFibernet very unprofessional towards customers.

  • SahilSaklash Sahil (@SahilSaklash) reported

    And here we go again, Excitel and their so called Internet Fibre connection. One of the worst you can imagine. - 💩 Internet - 💩 Service But, - ✅ Unreliability @excitel_rocks @ACTFibernet

  • satairist_ unknown (@satairist_) reported

    ticket SR10167343090199 still not resolved since 4 hours internet is down. Lost multiple clients and affected my reputation. Never using act again after the subscription ends i am switching to another fibernet which has quick response.. @ACTFibernet