ACT Outage Report in Āvadi, Kancheepuram, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Āvadi, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Āvadi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at ACT
ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (74%)
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Wi-fi (17%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (%)
Live Outage Map Near Āvadi, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Āvadi, State of Tamil Nādu
Latest outage, problems and issue reports in Āvadi and nearby locations:
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.
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Deepak Srinivasan
(@deepak_seenu) reported
from
Chennai, State of Tamil Nādu
This is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!
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Bharat Agarwal
(@Bharatkandoi92) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.
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Sriganesh Raman
(@sriganeshr) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet hi my connection disconnects every couple of minutes for couple of seconds. I tried reaching call centre. Also, I want to set up a network repeater. Please help.
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vikash b
(@vikashvas2002) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet not working raised complaint thru customer care executive yet know no response from technical team. Dear network providers solve any complaints immediately most #wfh #IndianEconomy #Lockdown2
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I paid full amount for the new connection on 21/08/2020. From then I spoke with 3 different engineers and 1 sales person who coordinated for the payment, No proper response from any of them. 7338745620 sales person ph num. worst customer service.
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Bharat Agarwal
(@Bharatkandoi92) reported
from
Chennai, State of Tamil Nādu
@JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP
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Vinoth Rathore
(@vinothrathore) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet your service is pathetic. Its been 4 days my broadband is not working. No response from you. Complaint no SR10541619184872
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Deepak Srinivasan
(@deepak_seenu) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Really ACT, a customer needs to wait for 10 days to get approval from your team to service engineer to replace the Battery of your Junction box?Even the service engineer Asking time for 2 days to replace it everytime when i raised the ticket ,but never replaced,cont.
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet participants finding difficulty to listen my voice over Cisco WebEx even I'm seating next to router. Kindly check this issue.
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PRABU MS
(@fourtwoone) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
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PRASANTH
(@Prasanth_M_Keys) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet 4th day issue exist same
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Sammienatorr
(@sammienatorr) reported
from
Sembiyam, State of Tamil Nādu
.@ACTFibernet I have been trying to register for a relocation request from a week. your customer service is horrible!!
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Hello, I am yet to receive any cal or updates regarding the issue. I am experiencing one of the worst customer care experience from a broadband network. 🙄
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Dinesh R@n@
(@D_i_n_e_s_h_R) reported
from
Āvadi, State of Tamil Nādu
@ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
Worst customer service.. please go for Hathway or Jio. ACT is very poor in all aspects nowadays. Not only now even before I heard the service was poor. Had no other option and made a mistake subscribing to @ACTFibernet Hope @HathwayBrdband expands its feasibility to Perambur.
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veda
(@veda95037296) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my act is not working and your complaint number is also not working
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet SR10338180575757 : issue not resolved, same disconnection repeatedly happening everyday randomly. As of I observed while using zoom, jio cinema, WhatsApp, YouTube, zee5, Amazon Prime, Cisco webex.
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GK (Gireesh Krish Nair)
(@Nairizms) reported
from
Saidapet, State of Tamil Nādu
thoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Arun Kumar
(@arun_accelerate) reported
@ACTFibernet The worst service in India, instead of using internet. I was contacting help desk every time it is becoming a daily work.
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chandrabatla Uday Kumar
(@chandrabatla1) reported
@ACTFibernet - Fed up with your service. Internet connection goes off very frequently in Vanasthalipuram, Sahebnagar Kalan, I have to raise 5-6 requests in a month since 4months. Taking 3 working days to fix the same. My work is getting impacted very badly. Need permanent fix.
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Papri Paul
(@PapriPaul18) reported
@ACTFibernet worst internet provider i have ever used, the engineers are calling me and threatening me that they will not fix my issue and to change it to any other provider @ActfiberC
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Aravindh K
(@Aravindh7) reported
@ACTFibernet Lost fibernet connection In East Tambaram Region last noon. Repair work has been postponed 3 times till now. Why isn't the local technicians contact not shared? How do I apply for cancellation of service and get refund of the advance internet charges deposited?
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Anupam K Singh
(@anupamnawada) reported
No solution yet. No one from the @ACTFibernet bothered to even give a call and listen to the complaint. That's how their service is. Bye-Bye. #ActFibernet. Switching to another provider & advise people to never trust ACT. THEY ARE THE WORST. Every other day connection goes off.
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Ashis Karak
(@ashis_karak) reported
@ACTFibernet What kind of service are you providing? There has been a problem with the Internet for a long time, I had been trying to raise complaints via act mobile apps but it does not happen. Can you tell me why this was done and when the internet issue will be resolved????
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T S SS
(@TSSS32310401) reported
@ACTFibernet kindly improve your service, today at around 1:20-1:45 PM Bangalore Whitefield area your service was down, I was attending an important client meeting and I lost the client, highly disappointing, pathetic service
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Paavan Marwaha
(@PaavanMarwaha) reported
@koushikjoshi @ACTFibernet Tbh, I think you should switch to airtel fiber for some time, it's service is far better than any other telecom company (According to me), and Starlink has also applied for a DoT license so maybe it will be available in India by next year.
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Shankar
(@AlanNoble11) reported
@ACTFibernet Yes, the issue has been resolved for now. But please take a look at the number of tickets that we have opened since we got the connection a month ago. It's almost once every few days. :( Could you please ensure this doesn't happen again at least for a few weeks? Thanks.
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Siva_Sai_Vinnakota
(@HaPpy_______2) reported
@ACTFibernet #canbebetter Active user of Both services Provided By ACT (Digital And Fibernet) , As your competitors Provide Combo Service, in Better price why aren't you do so .😔