ACT Outage Report in Āvadi, Kancheepuram, State of Tamil Nādu
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Āvadi, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Āvadi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 20: Problems at ACT
ACT is having issues since 01:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (77%)
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Wi-fi (13%)
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Total Blackout (7%)
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Phone (2%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Āvadi, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Āvadi, State of Tamil Nādu
Latest outage, problems and issue reports in Āvadi and nearby locations:
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Srinath Karthikeyan
(@srinath_groot) reported
from
Saint Thomas Mount, State of Tamil Nādu
@ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426
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Mohan
(@Mohan15031987) reported
from
Saint Thomas Mount, State of Tamil Nādu
@ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.
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जय श्री गणेश।
(@sampavar) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet Your customer support is the pits. My internet has been down from last evening. There is no way to talk to you directly. The app only allows a chat. Only a ticket has been raised and generic reply of issue being looked into.
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Deepak Gopal
(@deepakgopal19) reported
from
Chennai, State of Tamil Nādu
@hotstar_helps I took down my previous reply as app was working because I was connected hotstar with mobile data and changed to wifi while hotstar playing in bg..but once i closed and opened the app it's not working in wifi.@ACTFibernet kindly do something if you can here with this dns settings
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MANIMARAN A
(@manimaran0115) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet @ACTFibernet team: Kindly provide alternate source of internet to customers till the time you resolve the issue! You can't take things for granted. Either provide alternate source like dongle or Extend 4X days in our validity for each day wasted due to issue from your end!
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@Airtel_Presence @Airtel_Presence thx but I was giving a suggestion that you ppl can provide alternate source of internet whenever there is a outage / network issues as an alternative. why should we waste our time because of your inefficiency ! @ACTFibernet this suggestion intended towards you!
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India
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Prince Solomon
(@princeutters) reported
from
Saidapet, State of Tamil Nādu
@ashokkumarvenky @ACTFibernet Finally issue is fixed Thanks @ACTFibernet
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aspire Swaminathan
(@aspireswami) reported
from
Chennai, State of Tamil Nādu
Extremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...
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Rohit Suresh
(@rohitkadaksures) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?
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Rohit Suresh
(@rohitkadaksures) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??
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Yuvaraj Velmurugan
(@yuvarajvel) reported
from
Chennai, State of Tamil Nādu
@HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?
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Dr. Biglee Murali
(@bigleemurali) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private
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krsasu
(@krishchokurei) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.
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Yuvaraj Velmurugan
(@yuvarajvel) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Been suffering outage from 9-DEC-2022 in chennai. Could you provide an ETA, when would the outage be resolved?
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Sai Santhosh S
(@SaiSanthoshS) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my connection has been out from sat early morning. No response for the Ticket no: SR10366544395384. No one has called or provided an update on what is gng on. Abysmal service.
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Venugopalan
(@Venugopalan17) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies
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Venugopalan
(@Venugopalan17) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?
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Srireng David
(@srireng) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Pandey🇮🇳
(@iabhi_Pandey) reported
@ACTFibernet 100 Mbps plan hone ke baad bhi LAN pe sirf 48 Mbps mil raha hai. Router & PC optimized hai. Please fix backend speed profile. Ticket already raised. Waiting for fix! #ACTSpeedIssue #ACTFibernet
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Parth Pahuja
(@pahujaparth101) reported
@ACTFibernet @ACTFibernet Now i wont be continuing with your ****** connectio, service and the dark practices you follow. I want my advance refunded for 2 months. Or else i’ll be lodging a complain in consumer court.
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Parth Pahuja
(@pahujaparth101) reported
I have screenshots and call recording of ACT guy saying that no additional fees will be charged. Once i received the bill i raised a complaint to @ACTFibernet customer care, this dragged on for 2-3 days and they mentioned that they will waive off the additional charge 2/n
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Parth Pahuja
(@pahujaparth101) reported
@ACTFibernet The worst network provider. I got a new connection from ACT last month and I paid the amount in advance. Despite this they generated a bill with some other charges, which were not communicated earlier. 1/n
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Ravi Gunawat
(@royalgunawats) reported
@ACTFibernet i will recommend people not to take connection of action fiber net no customer support poor connectivity. Customer service so poor no internet from 3 days and no response from anywhere.Customer care service don't provide option for complaint and to talk to executive
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HAMZA EQUBAL
(@EqubalHamza) reported
@ACTFibernet @ActFibernetUser down the whole day! ETR crossed, still no resolution. Office work is badly impacted. If not fixed ASAP, I’m switching to another provider. #ACTFibernet #internetdown #WorkFromHome
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ANANT PREM
(@ANANTPREM3) reported
@ACTFibernet my account number is 101702725395 for past many days facing connection issue kindly resolve
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minerd
(@TSimphy12) reported
@airtelindia The worst customer support with no proper action plan. The fibernet as been down for past 3 days and it's not been fixed. Better opt for @ACTFibernet I just switched to airtel for a better plan but I fell prey to them. I hope others do not.
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Ravi Gunawat
(@royalgunawats) reported
@ACTFibernet such a worst customer service internet not working and trying to call from morning on customer care number and there is no option for taking to executive and others option available are useless and just repeating them continously.
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Fadil Shayan
(@8F42J310Y) reported
@varunkrish @ACTFibernet Every now and then I’ve a problem with them in Arumbakkam.