ACT Outage Report in Āvadi, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Āvadi, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Āvadi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (18%)
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Total Blackout (12%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Āvadi, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Phone | |
| Chennai |
Wi-fi | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Āvadi, State of Tamil Nādu
Latest outage, problems and issue reports in Āvadi and nearby locations:
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Rajasekar
(@sekartweets) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet hi Internet is not working here can you pl check
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Harinarayanan Kumar
(@Hari_NarayananK) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs
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P V Natarajan
(@pvnatarajan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service
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gopi krishna
(@GopiStm) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet worst customer service
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????
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Rahul Srinivasan
(@rahul_s_vasan) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful
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Kalyani Kanti
(@swatirockz) reported
from
Saidapet, State of Tamil Nādu
@techieadi @ACTFibernet Bro...their customer service is very poor bro.....you already know about it ...
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Nothing will happen... I know. Time to change the network
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Cosmos Prasanna
(@cosmos_prasanna) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet WFH got hit by this. Pls fix asap.
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Triplicane Prabhu
(@Triplicaneprabu) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
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ViNoViNoTh
(@vinovinoth84660) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet very worst customer service tomorrow is lost my bill date I have doubt for building I am contact your executive more than 3 days but not responding before get connection continuously calling after get connection no response this is ACT service thank you🙏🙏
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Aravind Thiyagarajan
(@AravindThiyaga4) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.
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Rahul Kannan K
(@RahulKannan_K) reported
from
Chennai, State of Tamil Nādu
Many thanks to @ACTFibernet for providing free WiFi facility to all schools in Chennai Corporation Although the service is provided for free,so far the quality has not diminished in the slightest Even if the connection is repaired, it will be repaired immediately🙏 @ActfiberC
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Cosmos Prasanna
(@cosmos_prasanna) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet
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Pragya Malaviya
(@virtuepragya) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sureshmenon
(@sureshmenon313) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Can I get someone to help from the mess. Tried your call centre many times and fedup
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Abhijeet Kumar
(@Abhijeet170296) reported
@_iamsamarth4 @ACTFibernet Ok. Did you get any response. I have been calling their customer care team but they aren't helpful. The sales person isn't picking up my call nor responding to my messages. Now I am convinced not to proceed further with ACT.
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Rajesh Mallela
(@rajesh_goud576) reported
@ACTFibernet what kind of service you are providing to your customers. I have opened a request more than 20 days back but still it's not resolved! Friends don't opt for this service at all. Act team is closing this request without any resolution. SR10164595791528
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Ajit Yohannan
(@ajityohannan) reported
@rickykej @ACTFibernet try @airtelindia extreme fiber. its end to end fiber optic. brilliant speed and good service. its digital network so when the line interrupts the system will log a service request on its own.
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KOVIDH KUMAR D S
(@KovidhkumarDS) reported
@ACTFibernet @KRISHNA83138665 You would also be happy to be the most unreliable internet service provider. Your service is literally the worst.
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paras anand
(@Paras81) reported
@ACTFibernet Kindly share in public what the problem are u facing i installed ur internet on 27 april and today is 4 may only 2 days my internet worked properly rest six days ur team was doing something nonsense which doesn’t make any sense, pls tell us here what is the problem
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Varun Sreenivas
(@VarunSreenivas7) reported
@ACTFibernet What's the status in pincode 500026. There's been no internet service since about 6am and no update from the ACT team regarding any queries raised.
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Rakshith Ponnappa Siragaje
(@rakshith_sp_93) reported
@ACTFibernet I had opted for 300mbps speed, but I’m hardly getting 1-3 mbps. Without contacting customer service via phone it’s frustrating when you encounter such issue while working from home. To confirm the issue I checked the bandwidth with Ethernet cable.
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Zeeshan
(@zeeshanhydi) reported
.@ACTFibernet I requested disconnection on April 18th, and it has been granted, and I am sending the required quantity of mail and SMS everyday for due. The service was quite awful, and it was the worst I've ever experienced. closing all my family 7 accounts. @consumerforum_
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ShashankShekherGupta
(@meetShashank007) reported
from
Bengaluru, State of Karnataka
@ACTFibernet It's been days of raising the request for re-routing. Now the wire has been cut and we are facing issue as our work is getting effected. Please help.