ACT Outage Report in Āvadi, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Āvadi, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Āvadi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Āvadi, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Total Blackout | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Āvadi, State of Tamil Nādu
Latest outage, problems and issue reports in Āvadi and nearby locations:
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Vijay Karthik
(@icemangoiya) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.
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sundaram ramaswamy
(@SundaramRama) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet is the worst service brand in my recent experience. They just don’t respond to a complaint of internet down! Aggressive to collect renewal cash and leave you to struggle with stupid Bot for service #ACTFibrenet_the_worst
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C.Rajashekaran’s Official Account
(@irajashekaran) reported
from
Saidapet, State of Tamil Nādu
In Chennai,Annanagar @ACTFibernet service is not working for last 3days ,7th Main AnnaNagar.Ch-40. No response & No service engineer visited our inspite of Continuous request & Calls to all available numbers & Customer Care.Till this Moment no internet connectivity & we r Losing!
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Arivukkarasu
(@ArivukkarasuM) reported
from
Chennai, State of Tamil Nādu
Worst broadband service @ACTFibernet @FiberAct . Simple modem reset issue not resolved in 24hours every time customer service says this time, that time but non happened so far. False commitment. ACT BUT NO ACTION
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
Worst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet
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C.Rajashekaran’s Official Account
(@irajashekaran) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet The listed toll free number is not working 1800 1022 836... Please fix that first before you can start fixing customer issues..#ACT #Chennai #Broadband
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Diwakar AS
(@asdiwakar) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.
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Swaminathan J
(@teetotalar) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my internet is completely unstable since yesterday evening. Could you check,
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Yeshwanth T
(@yesh1th) reported
from
Chennai, State of Tamil Nādu
@IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!
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Mr. D. Vijay Bhaskar
(@vb_vijaybaskar) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet My internet is not working from morning. Details sent through DM
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
Day 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down
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Ganapathi
(@ganapathi52) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I see a sharp decline in your service? Are you closing down?
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.
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veda
(@veda95037296) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet 11110453 is not working
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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sanjaysarav
(@sanjay_sarav) reported
@ACTFibernet I've raised complaint on 26th Nov Regarding network rectification.. still I didn't get a single response from your field engineers till time.. please advice your customer care team to avoid fake promises on rectification.. kinda irritated without wifi.. worst ppls
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Rahul Bodke
(@Rahulbodke45) reported
@ACTFibernet one of the worst service I have ever came across, complete day I didn't get the internet working yet, day before yesterday I had faced the same it was resolved yesterday and again I m facing the same issue today, every alternate day it is happening, the worst service
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vivek srinivas
(@viveksrinivas11) reported
@ACTFibernet : ACTBroadband-Chennai-NoInternet-registered complaint-mailed chennai nodal officer-no response- customer CareNum does not exist-dono whom to contact further-tkt no- SR10348965815322#No water lagging or no tress fell in my street due to Nivar Cyclone Pls sort out...
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Pradeep Balasubramanian
(@PradeepBalasub2) reported
@ACTFibernet My ACT internet is down for close to 48 hours with out a proper update to me regarding when the issue will be resolved and what is the progress on that ? #NoLessonsLearntFromVardhaCyclone
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Praveen Janasena
(@Praveen080385) reported
@ACTFibernet No response till now I don't understand what is the problem
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sanjaysarav
(@sanjay_sarav) reported
@ACTFibernet Comparing ACT other service providers have restored the connection to their customers... Shame to you guys.. you are loosing your reputation day by day by thi kinda activities.. @ACTFibernet #chennai
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Sanjay Shedole
(@sanjayshedole) reported
@ACTFibernet you really need to improve your customer service. I hope you have some customer service department. my connection is broken 5 days back and still, I am waiting for someone to get it fixed. Can you look into these matters and act accordingly.
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Nikhil singh
(@nniikkss) reported
@ACTFibernet worst Broadband customer care experience, net is not working for more than 20 hours after constant followups.
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balaji
(@balaji_bt) reported
Hey @ACTFibernet could you please remove your act fibernet application from GOOGLE PLAY STORE.Your application is not even worth to raise complaints about internet issues because the app itself is faulty. I have asked you to solve my internet speed issue which is not yet resolved
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rahul singhal
(@Royalgooner) reported
@ACTFibernet Don't you ever get tired of apologising for the inconveniences? Your service would be a lot better if you can act on your words too. Been almost 7 hrs, I was waiting for you guys to give me a call after you asked for it. Terrible experience. I'm looking for other ISPs now