ACT Outage in Kattankulathur, Kancheepuram, State of Tamil Nādu

@ACTFibernet One of the worst response ever.. Internet not working for 2 days and even reached Nodal team but waste of time.Everyone have an instant answer our technical team will resolve. When I ask technical person he is telling that I don't know about this. Idiots

@ACTFibernet Again the resolution time has moved to 8 pm. Please expedite the resolution, as people are working from home..

@ACTFibernet very worst customer service tomorrow is lost my bill date I have doubt for building I am contact your executive more than 3 days but not responding before get connection continuously calling after get connection no response this is ACT service thank you🙏🙏

@ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs

@ACTFibernet Nothing will happen... I know. Time to change the network

@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.

@ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869

@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. "Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app."

Really impressed with @ACTFibernet quicker resolution. Maintain the same.

@ACTFibernet You guys are No:1 for the worst customer service. No one can replace your pathetic service. You will contact and send messages ontime only for payment of bills not for resolving customer issues, you guys want our money only but you will not provide any proper service

Worst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet

@ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.

@ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network

@ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers

@ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.

@ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.

@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078

Anyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia

@ACTFibernet I have disconnected my service at OMR Chennai as you had no connectivity where we shifted to on ECR chennai.. I surrendered the router on 6/8/20 and still not got refund of 6 months bill I paid upfront .. none of your numbers working or not being answered ..

@ACTFibernet trying to return modem for my disconn Acct with you.. they refused to come to my new home so we took Modem to old address .. still ur technician mr Ajith dint respond to call or come to pick up despite prior intimation.. this is delaying my refund .. dreadful service

@ACTFibernet Account Number is 102658053308 Internet not working since today morning. Please fix it ASAP

I am getting continues calls and messages from act fibernet customer care to clear the payment for deactivated account. I have deactivated it six months back and took new a t connection. Request g @ACTFibernet pls stop calling me and send messages for permanently deactivated acnt

Why does fixing anything take you, 24 hours @ACTFibernet ? My Wi-Fi has been down since 7PM yesterday. Hasn’t been fixed yet.

@ACTFibernet worst support 👎

@ACTFibernet worst tried to connect with customers support representatives but no response from 1 hour worst actfibernet @sunderraju

@ACTFibernet There is a shifting request placed on 15th Sep and it's still pending. Reaching out to customer care didn't help. It's like you're asking me to go to another ISP!!!

@ACTFibernet I am from Warangal, Telangana. I have been facing worst service since last week of July, 2022. I couldn’t access internet for more than 20 days in august, 2022. All I got is, Extending deadlines to resolve the issue. Also, even IVR service is hanging my call. WORST

.@ACTFibernet @ACTFibernetHYD it’s been 24 hours since I raised complaint about internet issue yet it has not been resolved yet. Pls look into it at the earliest. Dissatisfied with the service.

Its second day since ACT service is down in my area, is that what you promised in your advertisements Pathatic service @ACTFibernet @pib_comm @ACTFibernetHYD

@ACTFibernet can you look into #SR10266014755654 asap.. internet ia not working aince yesterday night .. cant work on mobile data for long.. how long would it take to fix ?