ACT Outage Report in Kattankulathur, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kattankulathur, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kattankulathur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (3%)
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TV (%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Kattankulathur, State of Tamil Nādu
Latest outage, problems and issue reports in Kattankulathur and nearby locations:
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ViNoViNoTh
(@vinovinoth84660) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet very worst customer service tomorrow is lost my bill date I have doubt for building I am contact your executive more than 3 days but not responding before get connection continuously calling after get connection no response this is ACT service thank you🙏🙏
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
Worst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet
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Foodtastingmission
(@jehosh) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Again the resolution time has moved to 8 pm. Please expedite the resolution, as people are working from home..
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869
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D K Dubey
(@amdkdubey) reported
from
Kattankulathur, State of Tamil Nādu
Really impressed with @ACTFibernet quicker resolution. Maintain the same.
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Harinarayanan Kumar
(@Hari_NarayananK) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. "Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app."
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network
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Jaisree C
(@cjaisree) reported
from
Sinnairumbedu, State of Tamil Nādu
@ACTFibernet I have disconnected my service at OMR Chennai as you had no connectivity where we shifted to on ECR chennai.. I surrendered the router on 6/8/20 and still not got refund of 6 months bill I paid upfront .. none of your numbers working or not being answered ..
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
Anyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Nothing will happen... I know. Time to change the network
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.
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shrinath
(@shrinath2790) reported
from
Nanmangalam, State of Tamil Nādu
@ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT
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Rathina Kumar
(@DOPRathinaKumar) reported
from
Sinnairumbedu, State of Tamil Nādu
@ACTFibernet You guys are No:1 for the worst customer service. No one can replace your pathetic service. You will contact and send messages ontime only for payment of bills not for resolving customer issues, you guys want our money only but you will not provide any proper service
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Vino VK
(@vinoth2454) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet One of the worst response ever.. Internet not working for 2 days and even reached Nodal team but waste of time.Everyone have an instant answer our technical team will resolve. When I ask technical person he is telling that I don't know about this. Idiots
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Syed Mohammed Tauseef
(@tauseeflala1991) reported
How to reach to the customer care of pathetic @ACTFibernet @ACTFibernetHYD ? Apps doesnt work, the number I have doesnt work. If you are providing any service, you should at least be easily accessible for resolving issues
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Ankit Kumar
(@iam_ankitkumar) reported
@ACTFibernet I can see your efforts. Your customer care is not responding to my call and if the call is connected they will disconnect it without even listening to my issue.
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senthilkumar
(@tsktsk123) reported
@ACTFibernet Useless service, still no sign of internet. For paying a hefty rent to ACT is useless, considering internet goes down every week. Can you confirm if this how the service will be so I can move to airtel/jio who offer better service and value for money. Comp no is SR10362358253632
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Angana Das
(@angana23d) reported
@ACTFibernet My internet is not working since yesterday evening. No one is responding to my request yet. Despite paying so much, this happens every 10 days. Horrible customer service at your end! Pls act on this request SR11062340496422.
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Ankit Kumar
(@iam_ankitkumar) reported
@ACTFibernet your service and customer care both have become pathetic. My internet is not working since yesterday morning, raise ticket for this and till now only resolution time is increased from 24hrs to 48hrs. No one has come to even check the issue. SR10162312654422 ticket no
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Sam Marketer
(@Sam39585742) reported
@ACTFibernet doing fraud. I cancelled the service, and the customer support agent said I had credit of 400 INR. They are staying they won't give it back inspite of me not using the service for the whole month. Why act? Why like this? I need answers.
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Rick Mukherjee
(@MukherjeeRick) reported
@ACTFibernet 12 hours since the line is down, I regret for being your customer already.
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Sparsh Agrawal
(@SparshA34220981) reported
@ACTFibernet Can you tell me a way to reach out to some person in your company who makes sense? Been trying to call customer service from the morning, but everyone's so rude. Is that how they are supposed to talk? How can you upgrade my plan without running it by me first?
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Murali
(@Murali11306753) reported
ACT fibernet does it again, rampant network failure has caused a rampage in my apartment. Multiple users impacted with no update on the fix, ACT is clearly destroying people's work commitments because of their poor service. @ACTFibernet
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Sourav
(@sourav_das03) reported
@ACTFibernet Ticket Number...... SR11062373443532 What kind of network you give? Every month i have to contact for internet issues, It's frustrated... i want know now when i will get my internet back and will i get any refund of this problem? It's not a professional thing.