ACT

ACT Outage Report in Kattankulathur, Kancheepuram, State of Tamil Nādu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kattankulathur, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kattankulathur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Kattankulathur, Kancheepuram, State of Tamil Nādu 03/29/2024 10:20

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Kattankulathur, State of Tamil Nādu

Latest outage, problems and issue reports in Kattankulathur and nearby locations:

  • jehosh Foodtastingmission (@jehosh) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Again the resolution time has moved to 8 pm. Please expedite the resolution, as people are working from home..

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Nothing will happen... I know. Time to change the network

  • murugz Opthalmix (@murugz) reported from Saint Thomas Mount, State of Tamil Nādu

    @ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078

  • srinath_groot Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, State of Tamil Nādu

    @ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    Worst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet

  • vinoth2454 Vino VK (@vinoth2454) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet One of the worst response ever.. Internet not working for 2 days and even reached Nodal team but waste of time.Everyone have an instant answer our technical team will resolve. When I ask technical person he is telling that I don't know about this. Idiots

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. "Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app."

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network

  • shrinath2790 shrinath (@shrinath2790) reported from Nanmangalam, State of Tamil Nādu

    @ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT

  • vinovinoth84660 ViNoViNoTh (@vinovinoth84660) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet very worst customer service tomorrow is lost my bill date I have doubt for building I am contact your executive more than 3 days but not responding before get connection continuously calling after get connection no response this is ACT service thank you🙏🙏

  • amdkdubey D K Dubey (@amdkdubey) reported from Kattankulathur, State of Tamil Nādu

    Really impressed with @ACTFibernet quicker resolution. Maintain the same.

  • DOPRathinaKumar Rathina Kumar (@DOPRathinaKumar) reported from Sinnairumbedu, State of Tamil Nādu

    @ACTFibernet You guys are No:1 for the worst customer service. No one can replace your pathetic service. You will contact and send messages ontime only for payment of bills not for resolving customer issues, you guys want our money only but you will not provide any proper service

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.

  • Mohan15031987 Mohan (@Mohan15031987) reported from Saint Thomas Mount, State of Tamil Nādu

    @ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.

  • Hari_NarayananK Harinarayanan Kumar (@Hari_NarayananK) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Thor_hyderabad Thor (@Thor_hyderabad) reported from Hyderabad, Telangana

    @ACTFibernet “Dear customer, on account of the current lock down and other restrictions in place we regret that it is taking more than expected time to activate your connection. Your account activation is tentatively scheduled on 31/03/2020 - ACT” This mesg i received on sunday

  • arunananth Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet suddenly I am having connectivity issues. How to resolve the issue, please guide me.

  • Irfaan_8k Mohd Irfan Ali (@Irfaan_8k) reported from Hyderabad, Telangana

    @ACTFibernet Got the connection but really not happy with tech guy with whom i have spoken was very rude and its been like not at all intrested in giving connection where in have 8 port box in my buidling he was denying that box was available have shared pic of whatsapp then he agreed for it.

  • Rajveer2388 Dilip Jain (@Rajveer2388) reported from Hyderabad, Telangana

    @ACTFibernet Can someone reach me personally for the issue related to account. I tried reaching you on all the sources, but unable to connect. IVR doesnt work properly , mail there is no response from 3 days.

  • umakantwali Umakant Wali 🇮🇳 (@umakantwali) reported from Bengaluru, State of Karnataka

    @unknownbps @ACTFibernet Same here..From yesterday there is no internet. Expected resolution was 7 PM yesterday.But still no Response from them .@ACTFibernet We pay u for whole month.. Please don't expect the payment if u continue doing this.

  • Raj13169353 Rajesh_Raj (@Raj13169353) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet Waiting for new installation from two weeks the guy came and said tomorrow we will install and he is not picking call unable to contact customer care

  • DShivsagar Shiv Sagar (@DShivsagar) reported from Beltūr, State of Karnataka

    @ACTFibernet not able to login! Bangalore #help #wfh

  • Thor_hyderabad Thor (@Thor_hyderabad) reported from Hyderabad, Telangana

    @ACTFibernet guys please dont go with act fiber net. It is very very bad response from them its been a two weeks that i have raised for new connection every thing is done from my end but the thing is they have did not installed the internet till now and not even call back. Waste

  • sagarkrris Sagar Krishna (@sagarkrris) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet your service is really pathetic... since three days my account creation is in progress and whenever i am trying to connect with installation team, my call is being disconnected @ACTFibernet #ACTFibernet @ACTFibernet

  • neilghosh Neil (@neilghosh) reported from Rājendranagar, Telangana

    @UdayMannam @ACTFibernet Yes Uday, the router has to be labelled as “Gigabit” to get speed beyond 100mbps. For now you can test it directly plugging the lan cable (from ISP) to computer to rule out other possibility like wiring defect or network setting on network adapter of computer .