ACT outages and service status in Kattankulathur, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Kattankulathur, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kattankulathur, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kattankulathur, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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ACT Issues Reports Near Kattankulathur, Tamil Nadu
Latest outage, problems and issue reports in Kattankulathur and nearby locations:
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Jaisree C (@cjaisree) reported from Sinnairumbedu, Tamil Nadu@ACTFibernet trying to return modem for my disconn Acct with you.. they refused to come to my new home so we took Modem to old address .. still ur technician mr Ajith dint respond to call or come to pick up despite prior intimation.. this is delaying my refund .. dreadful service
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Gokul (@Gokul681987) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.
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Anand Punniakodi (@malfurionrage) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet worst customer care i am yet to receive a router for which I paid last month! Five calls later (of which twice i was promised callback un an hour) still my case is unresolved 😑 @thebharatseva
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Manoj (@manojmanick) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet No response from Chennai customer care , It’s always queue 1 but never answered , Need to enquire about Act TV new connections
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Foodtastingmission (@jehosh) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet Again the resolution time has moved to 8 pm. Please expedite the resolution, as people are working from home..
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil NaduWorst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet
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Sivasankaran (@Sivasan31403638) reported from Nanmangalam, Tamil Nadu@ACTFibernet We are struggling to have internal shifting done by your team in Chennai. My account is 103672590973. Your team is not reachable and they close the issues raised without resolving. What kind of service is this?
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.
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shrinath (@shrinath2790) reported from Nanmangalam, Tamil Nadu@ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT
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Keerthivasanselvaraj (@vishwavaasan) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet had very worst experience in getting new connection. One who urge for @ACTFibernet connections don't pay amount upfront.
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Jaisree C (@cjaisree) reported from Sinnairumbedu, Tamil Nadu@ACTFibernet your app and your helpline sucks big time .. I have deactivated my connection as you don’t offer services where I’ve gone to.. trying for refund of excess paid .. you wanted modem and router returned.. I scheduled a visit on sat 1/8/20.. no sign of pickup yet
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Harinarayanan Kumar (@Hari_NarayananK) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.
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Rathina Kumar (@DOPRathinaKumar) reported from Sinnairumbedu, Tamil Nadu@ACTFibernet You guys are No:1 for the worst customer service. No one can replace your pathetic service. You will contact and send messages ontime only for payment of bills not for resolving customer issues, you guys want our money only but you will not provide any proper service
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers
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Jaisree C (@cjaisree) reported from Sinnairumbedu, Tamil Nadu@ACTFibernet I have disconnected my service at OMR Chennai as you had no connectivity where we shifted to on ECR chennai.. I surrendered the router on 6/8/20 and still not got refund of 6 months bill I paid upfront .. none of your numbers working or not being answered ..
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Vino VK (@vinoth2454) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet One of the worst response ever.. Internet not working for 2 days and even reached Nodal team but waste of time.Everyone have an instant answer our technical team will resolve. When I ask technical person he is telling that I don't know about this. Idiots
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.
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keerthi Vasan Selvaraj (@vishwavaasan) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet pathetic customer service, even after multiple complaints without resolving the issue everytime close the ticket has issue resolved. Be aware before taking up new connections @TRAI @Airtel_Presence @airtelindia
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ruchi Thakur (@ruchithakur03) reported@ACTFibernet Internet has not been working since Friday and there has been no resolution from your end. What bad service!
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Alagesan M (@alagesanmano) reported@ACTFibernet There are two tickets one is related to technical the other one is related to billing. But when dialled it is automatically going to technical even though i dialled the billing team contact no. Technical team is telling to cancel their ticket to reach billing team
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Valar Morghulis (@Engineer_Libran) reported@ACTFibernet Can you pls arrange callback as your customer care is not working?
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Sharif Mohammad (@sharif0120) reported@ACTFibernetHYD @ACTFibernet @FiberAct you people say that you provide geniune support and internet but its a big false, first teach your employers how to behave, i have raised ticket a month ago no one responsed, i want an immediate resolution
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Miss you appu (@champakram) reported@ACTFibernet requested to cancel my broadband account but you have been still billing me
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Suraj Jain (@Suraj_A_Jain) reported@ACTFibernet before delivering the fire stick why is the charges already charged. And the customer care is also not responding. Is this the service you provide.
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huh! is it me (@Avinash_ganapa) reported@ACTFibernet There has been no update on the issue till now, no one has come to my place to check what is happening ?
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Adv AK (@adv_007) reported@ACTFibernet You had called up 19 times since yesterday using number +91 40 49267888 but didn't speak a word. Why are you harassing a customer by using prank call. Worst network and worst response
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Sreenivaasan (@sreeni08g) reported@ACTFibernet Given connection request 3 days, Yet the installation is not done. Can you please help on this?
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Tushar Agarwal (@TusharAgar4860) reported@ACTFibernet This is really frustrating. Again today connection is not working. Within 2 weeks this is fourth time it has went down. Please refund my full money and disconnect. I want to switch. Should I drop an email?