ACT Outage Report in Kattankulathur, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kattankulathur, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kattankulathur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (74%)
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Wi-fi (16%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (%)
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TV (%)
Community Discussion
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ACT Issues Reports Near Kattankulathur, State of Tamil Nādu
Latest outage, problems and issue reports in Kattankulathur and nearby locations:
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Foodtastingmission
(@jehosh) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Again the resolution time has moved to 8 pm. Please expedite the resolution, as people are working from home..
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D K Dubey
(@amdkdubey) reported
from
Kattankulathur, State of Tamil Nādu
Really impressed with @ACTFibernet quicker resolution. Maintain the same.
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shrinath
(@shrinath2790) reported
from
Nanmangalam, State of Tamil Nādu
@ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers
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ViNoViNoTh
(@vinovinoth84660) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet very worst customer service tomorrow is lost my bill date I have doubt for building I am contact your executive more than 3 days but not responding before get connection continuously calling after get connection no response this is ACT service thank you🙏🙏
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
Worst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet
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Vino VK
(@vinoth2454) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet One of the worst response ever.. Internet not working for 2 days and even reached Nodal team but waste of time.Everyone have an instant answer our technical team will resolve. When I ask technical person he is telling that I don't know about this. Idiots
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Nothing will happen... I know. Time to change the network
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. "Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app."
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Jaisree C
(@cjaisree) reported
from
Sinnairumbedu, State of Tamil Nādu
@ACTFibernet I have disconnected my service at OMR Chennai as you had no connectivity where we shifted to on ECR chennai.. I surrendered the router on 6/8/20 and still not got refund of 6 months bill I paid upfront .. none of your numbers working or not being answered ..
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Harinarayanan Kumar
(@Hari_NarayananK) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
Anyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
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Rathina Kumar
(@DOPRathinaKumar) reported
from
Sinnairumbedu, State of Tamil Nādu
@ACTFibernet You guys are No:1 for the worst customer service. No one can replace your pathetic service. You will contact and send messages ontime only for payment of bills not for resolving customer issues, you guys want our money only but you will not provide any proper service
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mutiur Rehman
(@Mutiur_Rehman) reported
@ACTFibernet ACT Fibernet Account No 110558005203 Payment and documentation made on 26.04.2021 , connection is not activated till now and your team says they don't have device , so it will take 7-10 days Pathetic Service
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Prasanna Kumar
(@prasanna_rsekar) reported
Dear @ACTFibernet, How many times do I have to send an enquiry for a new connection before I get a callback from your team? My inbox is filled with the enquiry numbers that I have raised and still haven't got a single call from you. Your customer care is of no use.
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Sharath
(@sharath086) reported
@ACTFibernet Dear Bala Malladi, ACT CEO, I have been an ACT loyal customer for Fibernet . Can you get your ACT Fibernet Support team to be more professional ? The customer support is pathetic. Most of the time the issue are closed without resolving. Please Fix my issue asap
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Samdup Namgyal
(@SamdupNamgyal) reported
@ACTFibernet Hello problem has started again internet not connecting
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Sameer
(@sameergaurav5) reported
@ACTFibernet hi Team act Fibernet. I am struggling with your back end team to resolve one request since 2days. Don’t know whom to contact to escalate. I am sorry to say this but your customer care team,backed team are very incompetent,doesn’t understand the urgency of a customer.
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Ankur Agrawal
(@AnkurAg18457811) reported
@ACTFibernet Sir today 1 pm still i am facing the issue and your excutive not respond my call...wrost service this realted every month i am facing the issue...you this time every person doing wfh...
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PVK
(@PVK4U) reported
@ACTFibernet @ACTFibernetHYD can anyone help me out here for Ticket ID:SR10455855761552.From past 4 days im facing the same issue,bt didnt get a permanent solution.ur team is just extending the resolution time&thz 2nd time im facing the same issue.such a worst service from ACT
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Kamlesh ®
(@kamleshrao) reported
@ACTFibernet Another 5 days @ACTFibernet worked well and it went down again today since 28-Apr-2021 5:00pm. The #ACTFibernet Helpdesk gave me an update that there is a Power outage at the Junction Box of our Main Area Server.
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Kumar
(@travelofindia) reported
@ACTFibernet has been pathetic in our area since last months. Slow speed, frequent disconnections, almost non usable. Multiple tickets have no resolution except getting a call from the engineer. How do I cancel the connection?
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Shalibhadra Shah
(@shaliarchie) reported
@ACTFibernet please kindly mention on your website that minimum time to resolve connectivity issues is 5 days. Pathetic to the core.