ACT

ACT Outage Report in Kattankulathur, Kancheepuram, State of Tamil Nādu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kattankulathur, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kattankulathur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Kattankulathur, Kancheepuram, State of Tamil Nādu 07/03/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Kattankulathur, State of Tamil Nādu

Latest outage, problems and issue reports in Kattankulathur and nearby locations:

  • Sivasan31403638 Sivasankaran (@Sivasan31403638) reported from Nanmangalam, State of Tamil Nādu

    @ACTFibernet We are struggling to have internal shifting done by your team in Chennai. My account is 103672590973. Your team is not reachable and they close the issues raised without resolving. What kind of service is this?

  • srinath_groot Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, State of Tamil Nādu

    @ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426

  • Mohan15031987 Mohan (@Mohan15031987) reported from Saint Thomas Mount, State of Tamil Nādu

    @ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.

  • shrinath2790 shrinath (@shrinath2790) reported from Nanmangalam, State of Tamil Nādu

    @ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT

  • vinoth2454 Vino VK (@vinoth2454) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet One of the worst response ever.. Internet not working for 2 days and even reached Nodal team but waste of time.Everyone have an instant answer our technical team will resolve. When I ask technical person he is telling that I don't know about this. Idiots

  • jehosh Foodtastingmission (@jehosh) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Again the resolution time has moved to 8 pm. Please expedite the resolution, as people are working from home..

  • vinovinoth84660 ViNoViNoTh (@vinovinoth84660) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet very worst customer service tomorrow is lost my bill date I have doubt for building I am contact your executive more than 3 days but not responding before get connection continuously calling after get connection no response this is ACT service thank you🙏🙏

  • Hari_NarayananK Harinarayanan Kumar (@Hari_NarayananK) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Nothing will happen... I know. Time to change the network

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. "Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app."

  • amdkdubey D K Dubey (@amdkdubey) reported from Kattankulathur, State of Tamil Nādu

    Really impressed with @ACTFibernet quicker resolution. Maintain the same.

  • DOPRathinaKumar Rathina Kumar (@DOPRathinaKumar) reported from Sinnairumbedu, State of Tamil Nādu

    @ACTFibernet You guys are No:1 for the worst customer service. No one can replace your pathetic service. You will contact and send messages ontime only for payment of bills not for resolving customer issues, you guys want our money only but you will not provide any proper service

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    Worst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertSpartacus Bharath Asokan (@RobertSpartacus) reported

    @ACTFibernet If not by tomorrow + waiver for loss of work , Please share the details to close the connection. Repeating again A good product with pathetic on field staff and support will not survive

  • RobertSpartacus Bharath Asokan (@RobertSpartacus) reported

    @ACTFibernet to hell with your support and network team Having the best product and poor service will drain you down

  • RobertSpartacus Bharath Asokan (@RobertSpartacus) reported

    @ACTFibernet hey extending the ETR without the consent of user is not a good customer experience SR10376081302134 You automatically extended it to tomorrow ,at the brink of elapse Btw what is your customer support number ? If you cannot close this today please tell me steps to close the account @airtelindia can you put me touch with your reps ?

  • Vinayachar2 Vinay Achar ವಿನಯ ಆಚಾರ್ (@Vinayachar2) reported

    @ACTFibernet very very bad experience with this network. Every week one or the other issue and will take a day to resolve by their team. No proper service and responses. Pathetic

  • Sum_Xperience Sum_Xperience (@Sum_Xperience) reported

    @ACTFibernet Hi, I am facing network outage SR10276111499114.. troubling my work..pls fix it on priority.. I have been following up from 4 to 5 hours

  • rohithreddi_v Rohith Reddi (@rohithreddi_v) reported

    @ACTFibernet @ACTFibernet worest connection this is the 3rd time internet issue facing, I think u people close ur fiber net and sit at home ,every time due to your internet issue my office is deducting my rs 2000 salary per day ru going to give me ? Worest connection

  • rohithreddi_v Rohith Reddi (@rohithreddi_v) reported

    @ACTFibernet @ACTFibernet worest connection this is the 3rd time internet issue facing, I think u people close ur fiber net and sit at home ,every time due to your internet issue my office is deducting my rs 2000 salary per day ru going to give me ? Worest connection

  • rohithreddi_v Rohith Reddi (@rohithreddi_v) reported

    @ACTFibernet @ACTFibernet worest connection this is the 3rd time internet issue facing, I think u people close ur fiber net and sit at home ,every time due to your internet issue my office is deducting my rs 2000 salary per day ru going to give me ? Worest connection

  • rohithreddi_v Rohith Reddi (@rohithreddi_v) reported

    @ACTFibernet worest connection this is the 3rd time internet issue facing, I think u people close ur fiber net and sit at home ,every time due to your internet issue my office is deducting my rs 2000 salary per day ru going to give me ? Worest connection

  • techchaituu TechChaitu (@techchaituu) reported

    @ACTFibernet Act Internet service is the worst. very often facing internet issues for 2 to 3 days. Very hard to get a response from the team. Service request -SR10976085539744 raised yesterday still the issue is not resolved. Service agents reply that technician is not available