ACT

ACT Outage Report in Kattankulathur, Kancheepuram, State of Tamil Nādu

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kattankulathur, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kattankulathur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Kattankulathur, Kancheepuram, State of Tamil Nādu 07/01/2025 08:10

July 01: Problems at ACT

ACT is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Kattankulathur, State of Tamil Nādu

Latest outage, problems and issue reports in Kattankulathur and nearby locations:

  • Sivasan31403638 Sivasankaran (@Sivasan31403638) reported from Nanmangalam, State of Tamil Nādu

    @ACTFibernet We are struggling to have internal shifting done by your team in Chennai. My account is 103672590973. Your team is not reachable and they close the issues raised without resolving. What kind of service is this?

  • srinath_groot Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, State of Tamil Nādu

    @ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426

  • Mohan15031987 Mohan (@Mohan15031987) reported from Saint Thomas Mount, State of Tamil Nādu

    @ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.

  • shrinath2790 shrinath (@shrinath2790) reported from Nanmangalam, State of Tamil Nādu

    @ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT

  • vinoth2454 Vino VK (@vinoth2454) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet One of the worst response ever.. Internet not working for 2 days and even reached Nodal team but waste of time.Everyone have an instant answer our technical team will resolve. When I ask technical person he is telling that I don't know about this. Idiots

  • jehosh Foodtastingmission (@jehosh) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Again the resolution time has moved to 8 pm. Please expedite the resolution, as people are working from home..

  • vinovinoth84660 ViNoViNoTh (@vinovinoth84660) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet very worst customer service tomorrow is lost my bill date I have doubt for building I am contact your executive more than 3 days but not responding before get connection continuously calling after get connection no response this is ACT service thank you🙏🙏

  • Hari_NarayananK Harinarayanan Kumar (@Hari_NarayananK) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Nothing will happen... I know. Time to change the network

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. "Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app."

  • amdkdubey D K Dubey (@amdkdubey) reported from Kattankulathur, State of Tamil Nādu

    Really impressed with @ACTFibernet quicker resolution. Maintain the same.

  • DOPRathinaKumar Rathina Kumar (@DOPRathinaKumar) reported from Sinnairumbedu, State of Tamil Nādu

    @ACTFibernet You guys are No:1 for the worst customer service. No one can replace your pathetic service. You will contact and send messages ontime only for payment of bills not for resolving customer issues, you guys want our money only but you will not provide any proper service

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    Worst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Bharath39013812 Bharath (@Bharath39013812) reported

    @ACTFibernet @shyamkrishnan Hello @ACTFibernet, I'm also facing the same issue. Your customer care and app is not recognising me by the help of my registered phone number and showing I'm not an existing user.

  • Bharath39013812 Bharath (@Bharath39013812) reported

    @ACTFibernet @shyamkrishnan Hello @ACTFibernet, I'm also facing the same issue. Your customer care and apo is not recognising me by the help of my registered phone number and showing I'm not an existing user.

  • Sunnysa3338 Sunny Saha (@Sunnysa3338) reported

    @ACTFibernet no Internet connection and junction box not working . Sri Sai layout , Kattigenahalli, Yelahanka 560064. Tried calling technician no one is there to attend SR10276078496274.

  • Bharath39013812 Bharath (@Bharath39013812) reported

    @manutoms @ACTFibernet Even I'm facing the issue. What is happening with their service. Even their customer service is unable to recognise my registered mobile number and I'm facing this issue in my Act app too.

  • komalskip Komal (@komalskip) reported

    @ACTFibernet hey what's wrong with your app and customer service ? My mobile number is suddenly showing not registered and again the app or website isn't giving me my bills and transaction data

  • theManojMathew Manoj Mathew (@theManojMathew) reported

    @ACTFibernet - I'm unable to access your internet and at the same time your app isn't accepting my phone number for login- the same phone number I have been using for years! Please look into it, this is very irritating to loose your connection in the middle of a workday

  • Naveen_AFC N (@Naveen_AFC) reported

    @manutoms @ACTFibernet Update for anyone else who might be in the same boat - As customer care calls were also not working, talked to the service engineer that helped with the last outage. Apparently their main server is down. Fix is in progress. ETA 3-5 hours.

  • hema0503 Hema Anirudh (@hema0503) reported

    @ACTFibernet my user id and phone number has been deleted from your database even though I've never applied for any disconnection request. Now I can't seem to get through to your customer care because I'm not longer a customer.

  • zing_payal Tani_zing (@zing_payal) reported

    @ACTFibernet what is the issue with your website and mobile app. I am not able to login to my account either with my mobile number nor account number. Even the internet is not working??

  • sajalkhanter Sajal Khanter (@sajalkhanter) reported

    @ACTFibernet - your internet doesn’t work. Please cancel my connection and give me a full refund. Your sales reps keep telling me they are in a meeting when I call them. These very same sales reps came at record speed when it came to taking my money for a new connection. Awful.