ACT

ACT Outage Report in Kattankulathur, Kancheepuram, State of Tamil Nādu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kattankulathur, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kattankulathur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Kattankulathur, Kancheepuram, State of Tamil Nādu 11/26/2024 22:25

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Kattankulathur, State of Tamil Nādu

Latest outage, problems and issue reports in Kattankulathur and nearby locations:

  • cjaisree Jaisree C (@cjaisree) reported from Sinnairumbedu, State of Tamil Nādu

    @ACTFibernet trying to return modem for my disconn Acct with you.. they refused to come to my new home so we took Modem to old address .. still ur technician mr Ajith dint respond to call or come to pick up despite prior intimation.. this is delaying my refund .. dreadful service

  • manopari_9 Manopari (@manopari_9) reported from Pallāvaram, State of Tamil Nādu

    @ACTFibernet Worst in network connection, just advertisement only not worth for that

  • DOPRathinaKumar Rathina Kumar (@DOPRathinaKumar) reported from Sinnairumbedu, State of Tamil Nādu

    @ACTFibernet You guys are No:1 for the worst customer service. No one can replace your pathetic service. You will contact and send messages ontime only for payment of bills not for resolving customer issues, you guys want our money only but you will not provide any proper service

  • murugz Opthalmix (@murugz) reported from Saint Thomas Mount, State of Tamil Nādu

    @ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    Worst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Nothing will happen... I know. Time to change the network

  • cjaisree Jaisree C (@cjaisree) reported from Sinnairumbedu, State of Tamil Nādu

    @ACTFibernet your app and your helpline sucks big time .. I have deactivated my connection as you don’t offer services where I’ve gone to.. trying for refund of excess paid .. you wanted modem and router returned.. I scheduled a visit on sat 1/8/20.. no sign of pickup yet

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.

  • vinovinoth84660 ViNoViNoTh (@vinovinoth84660) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet very worst customer service tomorrow is lost my bill date I have doubt for building I am contact your executive more than 3 days but not responding before get connection continuously calling after get connection no response this is ACT service thank you🙏🙏

  • Hari_NarayananK Harinarayanan Kumar (@Hari_NarayananK) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.

  • amdkdubey D K Dubey (@amdkdubey) reported from Kattankulathur, State of Tamil Nādu

    Really impressed with @ACTFibernet quicker resolution. Maintain the same.

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. "Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app."

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.

  • cjaisree Jaisree C (@cjaisree) reported from Sinnairumbedu, State of Tamil Nādu

    @ACTFibernet I have disconnected my service at OMR Chennai as you had no connectivity where we shifted to on ECR chennai.. I surrendered the router on 6/8/20 and still not got refund of 6 months bill I paid upfront .. none of your numbers working or not being answered ..

  • murugz Opthalmix (@murugz) reported from Saint Thomas Mount, State of Tamil Nādu

    Anyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • PeaceAmit amit kumar das (@PeaceAmit) reported

    @mahendranm522 @ACTFibernet habe u received your refund yet. I also have similar issue.

  • mhanwarhussain anwar hussain (@mhanwarhussain) reported

    @ACTFibernet when we checked the speed along in the presence of your technician we found it to be less than 90mbps? would you beleive that? my package gives me 200mbps. Was the slow down the reason for our discontent and heartburn? I SINCERELY HOPES YOU UNTANGLE THE ISSUE. THANKS & REGARDS

  • chandernakul chander (@chandernakul) reported

    @ACTFibernet Incorrect Sale without rectification. Your team made me buy a 75 mbps plan for 6 months with router for 5,000. Charged 4,000 and then additional 1100 Approx. Started my services with 40mbps with no 5G. There is no support to get through. Please help. No way to reach

  • premrajnadimin1 premraj nadiminti (@premrajnadimin1) reported

    @ACTFibernet Hello Team, NO internet since 4days, worst service we ever had with Actfiber no proper response, just saying we are sorry forwarding ur concern to some other team, I dont want to mention there names. Please look into the below case.SR10167366884719, SR10167352722824

  • pPratyankar Pratyush Pratyankar (@pPratyankar) reported

    @ACTFibernet My internet connection was disconnected) User ID - 102475330875) Even after explaining to revise my bill for netflix charges 7 times to your customer care, you still disconnected my connection. If you need to extort money from me, please say so in the bill clearly.

  • abrarali1108 Abrar Ali (@abrarali1108) reported

    @ACTFibernet Since yesterday internet is not working and I logged a complaint and still there is no update and no one has contacted me. Can someone please provide me with an update.

  • negi_satish Adrian (@negi_satish) reported

    Ticket SR11067335186900. Please cancel the workorder as it is pending from long time. Very bad customer service @ACTFibernet @DoT_India

  • pinak2602 Pinak Chakraborty (@pinak2602) reported

    @ACTFibernet My internet is disconnected today because of a fake bill raised by you. I have raised multiple tickets and made multiple calls to customer support for resolution in the last few weeks. Your customer support is not able to resolve this.

  • _lalitdahiya Lalit Dahiya (@_lalitdahiya) reported

    @ACTFibernet my internet has not been working since yesterday morning. I called your customer care service 4 times yesterday. It's not resolved till now. Everytime I am told it will be resolved in another 30 mins. How much more patience do you expect from your customers?

  • Divya_1681 Divya (@Divya_1681) reported

    @ACTFibernet disgusting service. Inspite of staying in center of the city at Panjagutta Hyderabad , we dont get internet for whole 2 -3 days every week . So there is no internet for whole of 8-12 days in a month. Is there anyone else whom ACT is troubling this way? @HiHyderabad