ACT

ACT Outage Report in Kattankulathur, Kancheepuram, State of Tamil Nādu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kattankulathur, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kattankulathur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Kattankulathur, Kancheepuram, State of Tamil Nādu 04/28/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Kattankulathur, State of Tamil Nādu

Latest outage, problems and issue reports in Kattankulathur and nearby locations:

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.

  • vinovinoth84660 ViNoViNoTh (@vinovinoth84660) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet very worst customer service tomorrow is lost my bill date I have doubt for building I am contact your executive more than 3 days but not responding before get connection continuously calling after get connection no response this is ACT service thank you🙏🙏

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. "Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app."

  • murugz Opthalmix (@murugz) reported from Saint Thomas Mount, State of Tamil Nādu

    @ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078

  • DOPRathinaKumar Rathina Kumar (@DOPRathinaKumar) reported from Sinnairumbedu, State of Tamil Nādu

    @ACTFibernet You guys are No:1 for the worst customer service. No one can replace your pathetic service. You will contact and send messages ontime only for payment of bills not for resolving customer issues, you guys want our money only but you will not provide any proper service

  • jehosh Foodtastingmission (@jehosh) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Again the resolution time has moved to 8 pm. Please expedite the resolution, as people are working from home..

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.

  • murugz Opthalmix (@murugz) reported from Saint Thomas Mount, State of Tamil Nādu

    Anyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers

  • Mohan15031987 Mohan (@Mohan15031987) reported from Saint Thomas Mount, State of Tamil Nādu

    @ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.

  • Hari_NarayananK Harinarayanan Kumar (@Hari_NarayananK) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet Nothing will happen... I know. Time to change the network

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network

  • shrinath2790 shrinath (@shrinath2790) reported from Nanmangalam, State of Tamil Nādu

    @ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT

  • amdkdubey D K Dubey (@amdkdubey) reported from Kattankulathur, State of Tamil Nādu

    Really impressed with @ACTFibernet quicker resolution. Maintain the same.

  • Gokul681987 Gokul (@Gokul681987) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869

  • vinoth2454 Vino VK (@vinoth2454) reported from Srīperumbūdūr, State of Tamil Nādu

    @ACTFibernet One of the worst response ever.. Internet not working for 2 days and even reached Nodal team but waste of time.Everyone have an instant answer our technical team will resolve. When I ask technical person he is telling that I don't know about this. Idiots

  • sithu_1995 Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, State of Tamil Nādu

    Worst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • shashidharanvs SHASHIDHARAN V S (@shashidharanvs) reported

    @ACTFibernet Thank you. Should I now login and complain for internet not working or is there someone already looking into it.

  • SameeraKazmii Sameera (@SameeraKazmii) reported

    @ACTFibernet SR10152844749157 I have raised this request 3rd or 4th time last month. Today is the last day for the resolution and everytime ticket is closed without any resolution. I called back to escalate this. Looks like nobody is bothered to resolve this.

  • Anbuselvanrocky Anbuselvan rocky (@Anbuselvanrocky) reported

    @ACTFibernet I've referred act to my relatives. And they are in need of the services. I have created multiple enquires regarding the place service availability. But still there is no response from the act sales team? Why is it so worst? I might have called more than 4 times.

  • AdriankevinEddy Adrian (@AdriankevinEddy) reported

    If you wanna experience the worst ever CS support, then @ACTFibernet tops the list. Agents response, assurance, and their follow up are highlights on that. If I have option to give -1000 rating, id love to give it to @ACTFibernet . #balamalladi #sunderraju

  • mohak_sharma mohak sharma (@mohak_sharma) reported

    @ACTFibernet last weekend got a new connection and got assurance of immediate assistance in case any issue. 1st day of work with ACT & it's already been over 6 hours without internet and no communication. Brilliant work ACT. Please confirm how to get refund.

  • RedAlertCricket Red Alert Cricket (@RedAlertCricket) reported

    @ACTFibernet experiencing slow internet Account Number : 104530668605

  • skr_ind Santosh (@skr_ind) reported

    @DoT_India Service of @ACTFibernet has been pathetic and worse customer care service.

  • mobeen_sd syed mobeen (@mobeen_sd) reported

    @ACTFibernet dear in Feb only connection was till 16 days then after that disconnected as I didn't pay the bill so I'm ready to pay for 16 days and activate the net or else I vl find other service provider.

  • ritwikjha Ritwik Jha (@ritwikjha) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet payment for a new connection processed immediately however connection installation issues remain. Complaint has been raised but no contact from the technical team. Help would be appreciated. Ticket # SR10253130619182

  • venkatesan_m Venkatesan (@venkatesan_m) reported

    @Arvi_nth @hariprasad_28 @ACTFibernet But I agree with u, off late I have been seeing too many people having bad experience with act