ACT Outage Report in Kattankulathur, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kattankulathur, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kattankulathur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Kattankulathur, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Srīperumbūdūr.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Total Blackout |
Community Discussion
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ACT Issues Reports Near Kattankulathur, State of Tamil Nādu
Latest outage, problems and issue reports in Kattankulathur and nearby locations:
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
Anyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
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Vino VK
(@vinoth2454) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet One of the worst response ever.. Internet not working for 2 days and even reached Nodal team but waste of time.Everyone have an instant answer our technical team will resolve. When I ask technical person he is telling that I don't know about this. Idiots
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Jaisree C
(@cjaisree) reported
from
Sinnairumbedu, State of Tamil Nādu
@ACTFibernet I have disconnected my service at OMR Chennai as you had no connectivity where we shifted to on ECR chennai.. I surrendered the router on 6/8/20 and still not got refund of 6 months bill I paid upfront .. none of your numbers working or not being answered ..
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
Worst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869
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Foodtastingmission
(@jehosh) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Again the resolution time has moved to 8 pm. Please expedite the resolution, as people are working from home..
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. "Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app."
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.
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Harinarayanan Kumar
(@Hari_NarayananK) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs
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D K Dubey
(@amdkdubey) reported
from
Kattankulathur, State of Tamil Nādu
Really impressed with @ACTFibernet quicker resolution. Maintain the same.
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ViNoViNoTh
(@vinovinoth84660) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet very worst customer service tomorrow is lost my bill date I have doubt for building I am contact your executive more than 3 days but not responding before get connection continuously calling after get connection no response this is ACT service thank you🙏🙏
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Nothing will happen... I know. Time to change the network
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Rathina Kumar
(@DOPRathinaKumar) reported
from
Sinnairumbedu, State of Tamil Nādu
@ACTFibernet You guys are No:1 for the worst customer service. No one can replace your pathetic service. You will contact and send messages ontime only for payment of bills not for resolving customer issues, you guys want our money only but you will not provide any proper service
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network
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shrinath
(@shrinath2790) reported
from
Nanmangalam, State of Tamil Nādu
@ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ajesh
(@ajesh4ajesh) reported
@ACTFibernet This is after promised Time and 20+hrs after complaint
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Rohit Arora
(@TweetRohitArora) reported
@ACTFibernet Shame on you people to take things so leniently during these tough times when internet is a huge dependency for people. All I hear each time is “due to fiber cut the problem occurred”. Why don’t you fix the damn problem by providing it better protection forever?
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Gaurav Balani
(@Gaurav81374423) reported
@ACTFibernet Is there anyone who can help me with my issue? Please call me on 8209195035
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Arjun Arunkumar
(@AverageIntel) reported
@ACTFibernet Can't really tell if you are. The chatbot still isn't working. When can someone fix this?
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Sandeep mukundan
(@Sandeep_mukund) reported
@ACTFibernet - Unable to login due to some issue in your App. Hence I’m not able to make the monthly payment. Informing you guys upfront that I do not want late payment fees to be charged for no fault of mine. Kindly look into the issue and revert at the earliest.Tks!
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Maheem Jain
(@maheem_jain) reported
@ACTFibernet If possible pls send a technical engineer to help out . Its very irritating to see the speeds so low and paying 1299 /month i should get good speeds rightt.. Please call me on my number . I have dm"ed many times
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Nihaarey
(@nihaarey) reported
@ACTFibernet How many months to solve this issue
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Niranjan Lakshmanan
(@niranjanl) reported
@ACTFibernet fails to ACT on complaints. Poor service
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Maverick
(@b33k33p3r_Z) reported
@ACTFibernet Very disappointed with ACT Fibernet Service. It's been 48hrs and no resolution yet. Junction is still down. WADDA HELL ARE YOUR TECHNICIANS DOING ??
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Arvind Singh🇮🇳
(@Arvind_Kr_Singh) reported
@ACTFibernet Still internet is down, I have to take Online class 🙏🙏