ACT Outage Report in Kattankulathur, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kattankulathur, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kattankulathur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (63%)
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Wi-fi (17%)
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Total Blackout (15%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Community Discussion
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ACT Issues Reports Near Kattankulathur, State of Tamil Nādu
Latest outage, problems and issue reports in Kattankulathur and nearby locations:
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.
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Manoj
(@manojmanick) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet No response from Chennai customer care , It’s always queue 1 but never answered , Need to enquire about Act TV new connections
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers
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Jaisree C
(@cjaisree) reported
from
Sinnairumbedu, State of Tamil Nādu
@ACTFibernet your app and your helpline sucks big time .. I have deactivated my connection as you don’t offer services where I’ve gone to.. trying for refund of excess paid .. you wanted modem and router returned.. I scheduled a visit on sat 1/8/20.. no sign of pickup yet
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Manopari
(@manopari_9) reported
from
Pallāvaram, State of Tamil Nādu
@ACTFibernet Worst in network connection, just advertisement only not worth for that
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Rathina Kumar
(@DOPRathinaKumar) reported
from
Sinnairumbedu, State of Tamil Nādu
@ACTFibernet You guys are No:1 for the worst customer service. No one can replace your pathetic service. You will contact and send messages ontime only for payment of bills not for resolving customer issues, you guys want our money only but you will not provide any proper service
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Anand Punniakodi
(@malfurionrage) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet worst customer care i am yet to receive a router for which I paid last month! Five calls later (of which twice i was promised callback un an hour) still my case is unresolved 😑 @thebharatseva
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Jaisree C
(@cjaisree) reported
from
Sinnairumbedu, State of Tamil Nādu
@ACTFibernet trying to return modem for my disconn Acct with you.. they refused to come to my new home so we took Modem to old address .. still ur technician mr Ajith dint respond to call or come to pick up despite prior intimation.. this is delaying my refund .. dreadful service
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.
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Keerthivasanselvaraj
(@vishwavaasan) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet had very worst experience in getting new connection. One who urge for @ACTFibernet connections don't pay amount upfront.
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D K Dubey
(@amdkdubey) reported
from
Kattankulathur, State of Tamil Nādu
Really impressed with @ACTFibernet quicker resolution. Maintain the same.
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Jaisree C
(@cjaisree) reported
from
Sinnairumbedu, State of Tamil Nādu
@ACTFibernet I have disconnected my service at OMR Chennai as you had no connectivity where we shifted to on ECR chennai.. I surrendered the router on 6/8/20 and still not got refund of 6 months bill I paid upfront .. none of your numbers working or not being answered ..
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
Worst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. "Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app."
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keerthi Vasan Selvaraj
(@vishwavaasan) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet pathetic customer service, even after multiple complaints without resolving the issue everytime close the ticket has issue resolved. Be aware before taking up new connections @TRAI @Airtel_Presence @airtelindia
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Praveen Sidharth
(@sithu_1995) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
Anyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Revanth Kumar
(@revwr10) reported
@ACTFibernet Internet is down from morning. Raised a ticket, but the problem still exists. Desperately in need of internet now. Ticket no : SR10265318784664. Please look into it, I've had issues with ACT but they've always resolved the issues, but not this one.
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Chandra Sekhar Vanam
(@vanamcsekhar) reported
@ACTFibernet My Regd Mobile No. with act fiber net is 9401252145. My refund of Rs.2903/- is pending since 14 Jun 22. The customer care is not resolving my case and giving me my refund. they keep opening the tickets and close it. but no refund resolutions. Request do needful
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KrishTweets
(@tweets_krish) reported
@ACTFibernet The complaint has now been resolved. The cable was damaged by a tree your engineer said. @ACTFibernet - why is your infrastructure so weak that you do not have power back up at junction boxes (when TNEB cuts power, internet fails) AND your infrastructure is not resilient? (1/3)
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sairam
(@sairamxoxo) reported
@dinesh8183 @ACTFibernet Its still gully wala company no engineers and customer service.
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Muthu
(@phobuzzer) reported
@Assault002 @ACTFibernet Using it for 6 months ,no issues so far...
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Chanpram
(@Chandan85098420) reported
@ACTFibernet @KRISHNA83138665 Very poor response from ACT...Have raised complaints several times, all they do is respond in social media. No action on ground. Absolutely poor customer service from @ACTFibernet
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Raghunandhan
(@Rgraghu52) reported
@ACTFibernet your support service is pathetic! I had raised a request to shift the Cx (switch box) in my building to a different floor since the cables are obstructing access to staircase, please investigate why your support team is closing the request without any resolution
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Muthu
(@phobuzzer) reported
@Assault002 @ACTFibernet Using it for 6 months ,no issues so far...
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Muthu
(@phobuzzer) reported
@Assault002 @ACTFibernet Using it for 6 months ,no issues so far...
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ardnepu
(@itsardnepu) reported
@phaniravulapati @ACTFibernet Even im fed up with their service. It became pathetic in last few years