ACT Outage Report in Tirurāgeswaram, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Tirurāgeswaram, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tirurāgeswaram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Tirurāgeswaram, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Total Blackout | |
| Chennai |
Wi-fi | |
| Chennai |
Total Blackout | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Tirurāgeswaram, State of Tamil Nādu
Latest outage, problems and issue reports in Tirurāgeswaram and nearby locations:
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Hari Kumar
(@harihara010) reported
from
Sholinganallur, State of Tamil Nādu
internet is not working, @ACTFibernet
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P V Natarajan
(@pvnatarajan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.
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Pragya Malaviya
(@virtuepragya) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
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Rahul Srinivasan
(@rahul_s_vasan) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful
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Aravind Thiyagarajan
(@AravindThiyaga4) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡
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Harinarayanan Kumar
(@Hari_NarayananK) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs
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Cosmos Prasanna
(@cosmos_prasanna) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet
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Raghav1897
(@raghav1897) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet When mistake are from ur side u guys do not tend to respond. Is this what you charge us monthly for ur service. very pathetic I'm completely done with ur service
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
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Triplicane Prabhu
(@Triplicaneprabu) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)
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Cosmos Prasanna
(@cosmos_prasanna) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet WFH got hit by this. Pls fix asap.
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Kalyani Kanti
(@swatirockz) reported
from
Saidapet, State of Tamil Nādu
@techieadi @ACTFibernet Bro...their customer service is very poor bro.....you already know about it ...
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Rajasekar
(@sekartweets) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet hi Internet is not working here can you pl check
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I can understand the rainy situation but you need to try to give the uninterrupted service. From evening I am facing buffering issue. Please look on it.
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????
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Rahul Kannan K
(@RahulKannan_K) reported
from
Chennai, State of Tamil Nādu
Many thanks to @ACTFibernet for providing free WiFi facility to all schools in Chennai Corporation Although the service is provided for free,so far the quality has not diminished in the slightest Even if the connection is repaired, it will be repaired immediately🙏 @ActfiberC
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service
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Raghav1897
(@raghav1897) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet It's been more than 1 hour and there has been no response from ACT.Despite living in Chennai we are facing this issue. Done with ur pathetic service from nxt month
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet worst customer service
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gopi krishna
(@GopiStm) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Jonah Abraham 😷
(@JonahAbraham26) reported
@ACTFibernet , we are not having net from the past 12 hours. A complaint had been registered and still not resolved. What kind of customer service is this. Always, stopping the net and causing problems for us. Please resolve it at the earliest! Be a lil commited to ur customers.
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Shararth Madishetty
(@Shararth12) reported
@ACTFibernet Why are you disconnecting my calls?? Is this the way that you treat your customer's???
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CJ
(@cynthia_bali) reported
@ACTFibernet This is what your team said, but no one called or came, i went and found out that wire is cut and box is broken and there is no signal. You guys are saying we will we will..not sure when you will resolve
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Kaustav Hota
(@tweet_kaustav) reported
@ACTFibernet I have already decided to go with another internet service provider. They will make the connection today. I do not have trust on your brand, your process is very slow and your customer care support number is not reachable. I am done with you. Please disconnect my connection.
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Pravish Ghurde
(@pravishg_g) reported
@ACTFibernet Yes. Solved. But it took 3 days. For a big company like you guys its worse. Also there was no direct way to talk to customer care in the app. Please add that. Chatbot is worthless
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Lovejeet Chahal
(@lovejeet_583) reported
@ACTFibernet extremely poor service,I am ur new customer and this is how ur treating a cmr. Within a week this is the 3rd time I m complaining for broken internet. Just pathetic will never recommend this to anyone @ACTFibernet Service id -SR11058183407361 SR11058343225291.
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Shararth Madishetty
(@Shararth12) reported
from
Annāram, Telangana
Pathetic service @ACTFibernet @ACTFibernetHYD @ActfiberC
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VMDR56
(@vmdr56) reported
@ACTFibernet When can I expect it to resolve? As per the ticket status it should have done by 7pm today. And what is the issue?
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Shararth Madishetty
(@Shararth12) reported
from
Annāram, Telangana
On call with @ACTFibernetHYD They are simply disconnecting calls instead of resolving issue and the #supervisors are not ready to take the escalation and the #associates are trying to convince me to wait 1hr for the callback from supervisor from past 3hours. @ACTFibernet
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Zoviee 🌈
(@Zoviee1) reported
Dear bala malladi ceo of ACT .. Do u even know how poor is ur customer service and also technician..?? @ACTFibernet