ACT outages and service status in Nāgercoil, Tamil Nadu

Problems in the last 24 hours in Nāgercoil, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nāgercoil, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Nāgercoil, Tamil Nadu

Latest outage, problems and issue reports in Nāgercoil and nearby locations:

• 
  Subash RP (@subash_rkp) reported 15 minutes ago from Kanniyakumari, Tamil Nadu

  @ACTFibernet I will be away from Bangalore for a while, Is there a way to stop temporarily the service?

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Varun Kumar (@vrn_295) reported 5 minutes ago

  @ACTFibernet Last time it took you guys 10 days to resolve a simple wiring issue. This time again, it’s more than 30 hours. Your customer care team is being incapable of transferring the call to the escalation team, technician or anyone. Why is escalation team not on thier desk.

• 
  bibin cedric (@bibincedric) reported 7 minutes ago

  @ACTFibernet one of worst customer sevice. Raised tickets are took very lethargically.. if each takes one week to solve or respond its better to skip such networks.. fed with the customer care

• 
  @FactFighter_ (@MylifeMyrule851) reported 10 minutes ago

  @ACTFibernet strongly disappointed with this act fiber. Raised shifting request 30 days ago ticket hs closed without fixing the issue and trying to reach out multiple times but no technicians available. I really don't know how the network is handling by them. #donotrecommend

• 
  Sriram Sridharan (@z1000i4) reported 10 minutes ago

  @ACTFibernet Hi yes, it has been fixed after 96 hours of waiting, 8 calls to customer care, 10 email exchanges with the nodal office, 4 email exchanges with your customer care, one complaint to NCH, one complaint to CPGRAMS and this tweet.

• 
  Vimalathithan Devaraj (@dvimal27) reported 11 minutes ago

  @ACTFibernet @ACTFibernet After 4 days of no action on SR10180936078194, I have switched to Airtel. Demanding full refund of ₹3,878.92 (₹700 shift + ₹3,178.92 prepaid plan) within 48 hours. Service not delivered despite payment = deficiency of service. Next step: @DoT_India complaint.

• 
  M S S Reddy (@shivareddy9467) reported 13 minutes ago

  @ACTFibernet The technical service team is the worst. Without resolving the problem, they requested that I close the case.,Your ACT Fibernet Ticket no: SR10181004068024 last three days I am facing network issue.

• 
  Sree Raja (@sreeaskanna) reported 15 minutes ago

  Dear @ACTFibernet, I’ve been facing recurring internet disconnections for a long time. Tickets are repeatedly marked as resolved, but the issue keeps returning, affecting important work meetings and interviews (1/3) #ACTFibernet #CustomerService #ConsumerRights

• 
  Ravi (The Rising 🌞 for Mother 🌍🌎) 🌄 (@ravikumar_b007) reported 16 minutes ago

  ACt fibernet is down from last 18 hours, still no response on timelines. Location: Sai villas road, Ameenpur Hyderabad Telangana @ACTFibernet How long do you expect us to suffer with your low response rate. The action time is too high, why don't you maintain a SLA?

• 
  Prafful (@prafful777) reported 16 minutes ago

  @ACTFibernet cancel my subscription and refund back my money. @ACTFibernet

• 
  SUVOBRATA MUKHERJEE (@suvobratam) reported 16 minutes ago

  @ACTFibernet @ActfiberC —leading me to request a cancellation—I have since resolved the site issues on my end. Yesterday, I raised a request for reinstallation; however, I have not yet been contacted by an executive or technician. As it has now been over 11 days since my initial request