ACT outages and service status in Nāgercoil, Tamil Nadu

Problems in the last 24 hours in Nāgercoil, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nāgercoil, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Nāgercoil, Tamil Nadu

Latest outage, problems and issue reports in Nāgercoil and nearby locations:

• 
  Subash RP (@subash_rkp) reported 41 minutes ago from Kanniyakumari, Tamil Nadu

  @ACTFibernet I will be away from Bangalore for a while, Is there a way to stop temporarily the service?

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Swarna (@ProtestforRight) reported 2 minutes ago

  @BaitVishalR @ACTFibernet I bought a new connection of ACT and now due to some junction box issue, they are telling me that they will raise a request for disconnection on behalf of me.

• 
  Soham Chakradeo (@Soham_Chakradeo) reported 6 minutes ago

  @ACTFibernet Even your customer support ivr takes 20 minutes to assign a customer support agent. But sales team contacts in less than a minute. This behaviour is unacceptable.

• 
  Jagjit Singh Sikka (@w4rriorSaint) reported 7 minutes ago

  Again a new complaint SR11081211204354 same old problem, net not working , jut see in last one month how much hardship I am facing, just because of your mismanagement, i have full size months in advance for this **** service, kindly disconnect and refund my money @ACTFibernet

• 
  Dheeraj (@dheeraj_aluju) reported 10 minutes ago

  @ACTFibernet if I call the customer care, they are telling to call after 1-2 hours because your portal is also down. What is going on? I should wait how many days without internet at my home. If you are not able to resolve, PLEASE CLOSE MY CONNECTION AND REFUND MY MONEY BACK !!!

• 
  Irshad (@irshu2) reported 17 minutes ago

  @ACTFibernet IVR on customer care numbers disconnect as soon as I choose to speak to an agent. The chat bots do not have an option to connect to an agent. Email to customer care and Nodal officer has no response. What kind of non sense is this.

• 
  JC Ganesan 🇮🇳 கணேசன் _ Change Agent (@GanesanJC) reported 20 minutes ago

  @ACTFibernet Dmed the ticket number. It takes minimum 20 mins to talk to customer service representatives.

• 
  abhishek sharma (@abhisheku73) reported 20 minutes ago

  They will not resolve it, i shifted to a better service provide you should too.. @AyanMehta5 .... The @ACTFibernet is useless

• 
  Bharat (@bvsbrk) reported 25 minutes ago

  @ACTFibernet the internet is down since morning and when I opened a ticket SR10181184558624 the eta to resolve is suddenly tomorrow evening? What kind of utter nonsense is this? How can working professionals do their job with this extremely unreliable network.Totally unacceptable

• 
  Ravish (@ravishbhambore) reported 25 minutes ago

  @ACTFibernet Your connection is down every second day and afternoon. Temporary fixes don't work. Ticket SR10281177638534 is repeatedly serviced and closed and reopened.

• 
  Prajwal P (@theprajwalp3722) reported 29 minutes ago

  @ACTFibernet What a pathetic customer service you guys have. No response since 4-5 days. There’s no actual line which people can call and complain. All calls go through the system and get dropped off. If someone picks up, they say this is not the correct department. OK, fine. If I ask them to transfer to the correct department, they say they can’t, wtf Your internet is good, but customer service is terrible. Please improve.