ACT

ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu 01/21/2026 03:20

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu

The most recent ACT outage reports came from the following cities: Chennai.

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City Problem Type Report Time
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • Venugopalan17 Venugopalan (@Venugopalan17) reported from Chennai, State of Tamil Nādu

    @ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?

  • tehijacob Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Dear team, how long will it take to fix the Internet connection? #Chennai #ACTfibernet

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.

  • ashokraja987 Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet A/c No: 103016439756. We are using ACT Fibre for the past 5 to 6 years. Due to some personal issues we are not able to make the payment on due date this month. We are promptly paid every month on 1st or 2nd. We request your customer care to extend the time extension

  • Jeno_krish Jeno (@Jeno_krish) reported from Saidapet, State of Tamil Nādu

    Internet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet

  • tehijacob Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet It's day 3, and there's no response from customer care and the issue is still the same - affecting my WFH. 😧

  • karthikrubilux Cinema Karthikeyan (@karthikrubilux) reported from Sembiyam, State of Tamil Nādu

    @DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio

  • aadhavkk Aadhav Kannadhasan (@aadhavkk) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails

  • ashokraja987 Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Dear Act, Your team has given extension till 25th November 2022, but due to some medical issues i am unable to remit the payment. I request you to kindly extend the due date till next week. I assure that the payment will be made before the said date.

  • srireng Srireng David (@srireng) reported from Chennai, State of Tamil Nādu

    @ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!

  • NanakFarms Chamandeep Singh Kapoor (@NanakFarms) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet your internet is not working from last 3 days and you guys keep closing my complaints from last 2 days but no resolution. Ur customer care is not helpful at all and your agent never came to check and just closed my complaints again ?? Doesn't help a bit ...

  • rusrinivas R U Srinivas (@rusrinivas) reported from Chennai, State of Tamil Nādu

    @ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.

  • manik_1991 Manikandan (@manik_1991) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Deeply disappointed with the service. I have mentioned i have urgent works, still there is no escalation of the complaint. I have been using ACT from 2015 and this is not gud at all. Just some days back I paid for a 6 months renewal bill.

  • sekartweets Rajasekar (@sekartweets) reported from Chennai, State of Tamil Nādu

    @ACTFibernet hi Internet is not working here can you pl check

  • ashokraja987 Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Your Team had called me and informed that time extension was provided till month end. But suddenly now service disconnected. Kindly reconnect the line and confirm.

  • fmrock Felix John - Bicycle Mayor of Chennai (@fmrock) reported from Chennai, State of Tamil Nādu

    @ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!

  • tehijacob Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, State of Tamil Nādu

    The Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏

  • kamalrizani Kamal Rizani (@kamalrizani) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • AyanangshuHazra Ayanangshu Hazra (@AyanangshuHazra) reported

    @ACTFibernet Again link down and your team is asking me to wait till 1700 hrs tomorrow... don’t you guys understand that our bread and butter gets affected with these link failures... during demanding situations we are at the verge of loosing our jobs

  • sri16587 Srikrishna. 🇮🇳 #srithoughts (@sri16587) reported

    @ACTFibernet whey you auto renewing your customer internet services without customer consent . Have observed multiple instances in my case you tend to do advance payment schemes .... you should give communication before renewal .

  • AnilKum07949272 Anil Kumar (@AnilKum07949272) reported

    @ACTFibernet Eve time same issue and your team need 24 hours to resolve hahahaha what a team you have great👏🏻👏🏻

  • I_am_kArthik_ karthik kumar (@I_am_kArthik_) reported

    @ACTFibernet No, issue today again, re opened it..take your own time , I have got a new Airtel connection though my plan expires after 40 days.. good bye , no more tweets or calls

  • kraghu5 Raghavendra K (@kraghu5) reported

    @ACTFibernet As usual the ticket is closed again and issue still exists , and as usual you stopped looking into it after auto not message

  • NAIKRAMESH01 It'S NAIK (@NAIKRAMESH01) reported

    @ACTFibernet I really disappointed with your speed. I know about act network but this time it Is very bad Please resolve issue that it is frequently decreasing speed after 9pm. Contact no 9553235508

  • itisshashankdev Shasshhank D Arya (@itisshashankdev) reported

    @ACTFibernet hi team, i am staying in at pin code 560049, in an apartment where probably there could be more than 50 ACT connection, today our internet service was interrupted in the morning and till now the service is not resumed, this is happening a lot. Please help

  • kraghu5 Raghavendra K (@kraghu5) reported

    @ACTFibernet As usual the ticket is closed again and issue still exists , and as usual you stopped looking into it after auto bot message

  • TejaSai82052010 Teja Sai (@TejaSai82052010) reported

    what a worst network @ACTFibernet twice in two weeks that wifi has stopped working. and you take more than a day to fix the problem. what do you want me to do weekend without wifi? probably the worst service .

  • kvdkprasad K V D K PRASAD (@kvdkprasad) reported

    @ACTFibernet Any update on this issue?