ACT outages and service status in Saint Thomas Mount, Tamil Nadu
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Saint Thomas Mount, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 19, 10:19 PM GMT+5:30.
- Internet (65%)
- Wi-fi (26%)
- E-mail (3%)
- Total Blackout (3%)
- TV (3%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Saint Thomas Mount, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Wi-fi | 20 hours ago |
|
Chennai
|
Wi-fi | 2 days ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 6 days ago |
|
Chennai
|
Wi-fi | 7 days ago |
|
Chennai
|
Wi-fi | 8 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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MANIMARAN A (@manimaran0115) reported from Saidapet, Tamil Nadu@ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.
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Yeshwanth T (@yesh1th) reported from Chennai, Tamil Nadu@IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.
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P V Natarajan (@pvnatarajan) reported from Chennai, Tamil Nadu@ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.
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Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil NaduAnyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
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Kamal Rizani (@kamalrizani) reported from Chennai, Tamil Nadu@ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution
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Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil NaduThe Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏
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Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu@ACTFibernet trying to change plan in the month of mid. But you said can't do that. And for 10 days we used only 100gb out of 1500gb. But you billed us half of the total bill. Very worst process and services.
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Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu@ACTFibernet When mistake are from ur side u guys do not tend to respond. Is this what you charge us monthly for ur service. very pathetic I'm completely done with ur service
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Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu@kaapiccino @Truecaller @ACTFibernet I have been trying to talk to the customer support of ACT for the past 2 months. But in vain. Is there a no. we can reach out to ACT? For exisiting customers. They don't pick up calls.
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shrinath (@shrinath2790) reported from Nanmangalam, Tamil Nadu@ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT
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Srireng David (@srireng) reported from Chennai, Tamil Nadu@ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up
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aspire Swaminathan (@aspireswami) reported from Chennai, Tamil NaduExtremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...
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Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu@ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????
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जय श्री गणेश। (@sampavar) reported from Saidapet, Tamil Nadu@ACTFibernet Your customer support is the pits. My internet has been down from last evening. There is no way to talk to you directly. The app only allows a chat. Only a ticket has been raised and generic reply of issue being looked into.
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Kalyani Kanti (@swatirockz) reported from Saidapet, Tamil Nadu@techieadi @ACTFibernet Bro...their customer service is very poor bro.....you already know about it ...
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Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu@ACTFibernet Dear Act, Your team has given extension till 25th November 2022, but due to some medical issues i am unable to remit the payment. I request you to kindly extend the due date till next week. I assure that the payment will be made before the said date.
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Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu@ACTFibernet A/c No: 103016439756. We are using ACT Fibre for the past 5 to 6 years. Due to some personal issues we are not able to make the payment on due date this month. We are promptly paid every month on 1st or 2nd. We request your customer care to extend the time extension
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Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu@ACTFibernet Worst ever coverage and poor customer service is what I've been experience for the past few months from you! My complaints regarding slow speed issues are getting closed without even resolving it and without my consent! Time close the connection!
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marketsfan (@vm285) reported from Chennai, Tamil Nadu@Airtel_Presence any reason why you should be charging me for the days your network is down? @reliancejio @ACTFibernet which of you guys can provide me with Wi-Fi connection immediately or asap
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Irshad (@irshu2) reported@ACTFibernet Reached out to @ACTFibernet via LinkedIn, email, tried reaching on customer care numbers, no luck.
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abhishek sharma (@abhisheku73) reportedThese guys do these kind of things all the time, it's better to shift to a different ISP... @ACTFibernet offers the most pathetic service in south india right now
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Pj (@Pj72261267) reported@ACTFibernet I booked a new connection in chennai yesterday, your agent promised immediate installation and made me pay the money he stopped picking my call after the payment & no installation done.plz refund my money, your service is pathetic even before the installation!
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Hrishab Riverine (@RishabHriverine) reported@ACTFibernet Team- this is my 4 complaint. I am sure you are not focusing on issue, rather you are trying to force the outcome. If you can’t fox, tell me.
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Dheeraj (@dheeraj_aluju) reported@ACTFibernet You need to act responsibly, firstly I didn’t get any call but if you cannot reach me, you will close the ticket without any resolution. What kind of service is it? You collect money for 6 months and you cannot shift connection in 10 days and no response also
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RAGHAVENDRA V (@RAGHAVENDRAVAL4) reported@ACTFibernetHYD @ACTFibernet please check evening onwards facing issue
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ideamanii (@ideamanii) reported@ACTFibernet In your customer support no seniors or supervisor to take call of customer. This shows the quality. I am in the call for last 25 mins. @ACTFibernet @TRAI - FYI
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Vishal Bait (@BaitVishalR) reported@ACTFibernet I am using ACT for almost year and I have very good experience with ACT fibernet but recently regarding shift connection I have very bad experience.
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Amalendu Pandit (@AmalenduPandit) reported@ACTFibernet The internet is down for 3 days and you don’t seem to care. Every time I call customer care for SR10181212473534, they come with the 9pm resolution time, which is absolutely a **** excuse. And the day keeps on increasing. This is how you provide customer care?
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Vivek నాళ్ళ (@NallaVivek) reported@ACTFibernet Asking customer to have Patience for two months is not called service Its utter failure to fix your useless company’s systems Return my money you made me to pay extra