ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Total Blackout | |
| Chennai |
Internet | |
| Chennai |
Total Blackout | |
| Chennai |
Total Blackout | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
Anyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
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Ganeshvkarthik
(@ganeshvkarthik) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Internet is not working for last 2 days and registered a compliant in app and called up the helpline nos. No response instead false commitment Ticket no : SR10349072032232. Kindly resolve the issue by today as we are more depended on data for online classes and WFH
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நவின் குமார் (Navin) 🇮🇳
(@ksnavinkumar) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet It's ok to be down for once in a week I can accept that. But please don't do it ever single day please guys. I am paying my money to you for my work ok. Do take it serious. Have lost many days using my mobile net. It is not ok to be discounted in middle of important office meet
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Deenadayalan C
(@deens25) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet , such poor customer support, really disappointing
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Sudharsan Hari
(@sudharsanhari) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet why is your customer service soo pathetic. Internet has down for 15 hours and still the call centre wants 24hour to attend to it. Also this is the 2 time in 2 weeks that this has happened.
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R A M™
(@ramtweetshere) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet used my power connection even after disconnecting my connection for almost 18 months. No proper response or feedback. Worst service and attitude.
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Karni
(@Sathak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet reminds me of cable TV exp. during 90s. Disconnects frequently. bad CUst. Support. It’s been 24 hrs - Opened ticket, complained here, called customer support and their local technician. But no answer except regular recorded message.
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Sudharsan Hari
(@sudharsanhari) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet need help adding GST no. To my account.
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Nivas Ravichandran
(@nivasravi) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Hey Team. It's been a week since my internet has been down and I was asked to get a GX box. I agreed but have not heard back at all. Extremely frustrating with your customer service team. Could you please help out?
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Sivakumar
(@Siva3233) reported
from
Sembiyam, State of Tamil Nādu
@LMKMovieManiac @ACTFibernet No They are good service provider
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Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Show some professionalism when someone complaints you regarding some issue! You can't be extracting money from me and be ignorant! #WorstEverBroadbandNetwork
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buttercakeluv
(@vishalmellark) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet why was i charged extra 110rs this month? Need to connect with customer care
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Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Worst ever coverage and poor customer service is what I've been experience for the past few months from you! My complaints regarding slow speed issues are getting closed without even resolving it and without my consent! Time close the connection!
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majid
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet internet down for last 2 days!
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buttercakeluv
(@vishalmellark) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet My problem has not yet been resolved
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Sundar G
(@SunOfGan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet guys internet not working for 4 days now. Pls help
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ArunSeshadri
(@ArunSeshadri1) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet very poor service in chennai ,when.we.xall maximum you will ask is to change modem ,how many times you want us to change modem ,Reaching your team is very difficult you want all as a.complaint registration only
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HaroonRasheed
(@M_HaroonRasheed) reported
from
Chennai, State of Tamil Nādu
@DineshK336699 They just take your money royally and **** on you itself.. @ACTFibernet Do you have any other template where you respond to tweets ? Do you really mean what ever you say on your twwet replie?
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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buttercakeluv
(@vishalmellark) reported
from
Chennai, State of Tamil Nādu
Problem has not yet been resolved! @ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shubham Atkare
(@ShubhamAtkare_) reported
@ACTFibernet @ACTFibernet This is not a free service I'm using. I'm paying the stipulated monthly price for it. I've made it clear that connection speed is of utmost importance to me as I'm required to use a VPN to connect to my office's network and I'm on a 400 MbPS plan.
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Venkatesh Yedururu 🇮🇳
(@YahooVenky) reported
@JioCare I was planning to take your service and was complaining about @ACTFibernet .
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Yokesh
(@ImYokEsH) reported
@ACTFibernet is one Crap network. Connectivity Always fails.
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Anand miesala
(@AnandMiesala) reported
@singilela359 @ACTFibernet This has been the same issue with me. No response from the Act team. I tried on their CC number & dropped multiple emails to their Appellant authorities & Nodal Officer yet no response. Looks like they took customers for granted.
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swathi
(@swathipt) reported
@ACTFibernet what the hell act is the worst services ever.. where is my refund.. been 2monrgs and yet no response from you guys at all ..every time I call r post just reply saying we will slove the issue soon but no refund at all never trust these guys
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Venkatesh Mundla🇮🇳
(@venky_sai26) reported
@ACTFibernet internet down from 20th August and no clear resolution time from your customer support team.
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Venkatesh Yedururu 🇮🇳
(@YahooVenky) reported
@ACTFibernet @ACTFibernet You say that but you never do. I am not seeing anyone working near my place for adjusting the wiring. It's been more than 4 days now and you don't provide any updates properly. You keep updating the resolution time every day. You are taking the customers for granted
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yaswanthsai
(@yaswanthsai21) reported
@ACTFibernet 10+ days, no internet. Every time I call @ACTFibernet, I only hear “48–72 hours expected.” Today, customer care told me: 👉 “If you want, disconnect. We’ll refund.” Seriously? That’s the level of service? Arrogant replies + zero resolution = Worst experience ever
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Ankit Singh
(@aksankit_) reported
@ACTFibernet @ACTFibernetHYD Its a proper shame that you are misleading for 10 days with fake promises of delivery. As an end user i truly deserve service after paying consistently every month. What would you have done in place of me??Ever out yourself in the end user shoe and thought? #Shame
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Anand miesala
(@AnandMiesala) reported
@srikanth_d8126 @ACTFibernetHYD @ACTFibernet A similar issue with me, it has been a week. No one picks the call nor their NO responds to emails. Looks like they have taken the customer granted.