ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at ACT
ACT is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (24%)
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Total Blackout (10%)
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TV (1%)
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E-mail (1%)
Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Total Blackout | |
| Chennai |
Total Blackout | |
| Chennai |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet This is very bad, I still don't have a resolution for the outage...I will wait a couple of days and move on to another service provider. The general feedback on your service is poor, wonder if you have given up due to competition from @JioCare #JioGigaFiber
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Ashish Tiwari
(@12_ashish) reported
from
Sholinganallur, State of Tamil Nādu
Hi! No response here as well. Poor support @ACTFibernet
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Venkateshwaran
(@being_venky) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet provides one of the worst services to their customers, it's been 12 hrs since I had raised my complaint for internet connection failure still i have not recieve any calls regarding that. This is one of the worst services ever had.
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
@dinakaran @ACTFibernet For me there's no internet service, now approaching 72 hours! I thought some new entrant has poached all ACT staff!
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Srinivas Rao Gudla
(@srinivasgudla) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet A quick reply will really make customer happy. #Fail
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Annamalai Valliappan
(@Tweetannuval) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet The Worst customer care. If they can't answer properly, they disconnected our call. Happened three times today. Time to move on!
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have replied to you, internet down even 24 hours later.
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Ashish Tiwari
(@12_ashish) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Double standards by team @ACTFibernet I am yet to receive an update from your team on the complaint raised by me
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Bala C
(@Balac43212) reported
from
Sholinganallur, State of Tamil Nādu
I used @ACTFibernet and @Airtel_Presence and even @BSNLCorporate but @HathwayBrdband has one of "the" worst response time compared to all others ..@reliancegroup @reliancejio will correct these concerns
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vikash b
(@vikashvas2002) reported
from
Villivākkam, State of Tamil Nādu
New customer for @ACTFibernet unprofessional my new router request not been solved 22nd I paid amount made a ticket customer care representative said maximum 7 days it not installed yet no response from sales team, technical team, nodal office.Worst experience we're should I ask
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Manikkavasagam
(@replymanik) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet cheaters.. never buy thiz!!!
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Vipin Kumar
(@vipinkumar_g) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Will there be any action against my complaint of not having the internet for last 37 days and request on the waiver of my bill which has been paid already. @DoT_India @TRAI
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nagarrajanraghunatha
(@mightydarknight) reported
from
Sholinganallur, State of Tamil Nādu
@DoT_India @reliancejio @JioFanClub @ACTFibernet thanks @reliancejio #JioFiber #JioGigafiber it's been three months and my complaint is not resolved. Made decision to quit @reliancejio moved back to @ACTFibernet unhappy customer experience would really bring you down bye
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Ashish Tiwari
(@12_ashish) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Hi Team. Very unhappy with your service. Been over 4 months chasing your team for the refund of my deposit given for WiFi router which your team already has taken but never sent my money to my bank. I am clueless as to whom to reachout to!
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Annamalai Valliappan
(@Tweetannuval) reported
from
Chennai, State of Tamil Nādu
Worst service by @ACTFibernet in Virugambakkam area! interference cont. For past two weeks! #ACTFibernet
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Puvi
(@Puvi6129) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet here is my account number : 103106735265,I paid for your STREAM TV 4K on 16th of August,Till now I didn’t receive the product.I called your so called customer care more than 10times and i got a response saying wait for another two days. Pathetic service
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@HathwayBrdband Lol, I am not your customer...I am sure you cannot fix my connectivity issues with my @ACTFibernet
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Bala C
(@Balac43212) reported
from
Sholinganallur, State of Tamil Nādu
@sjc_7391 @HathwayBrdband Yes pls don't go for them .. choose @ACTFibernet or @Airtel_Presence .. service is extremely bad in @HathwayBrdband
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
Now marking 60 hours without @ACTFibernet service, and no word from them on what the problem is!
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Dr Sunil Kalmath MD
(@DrLighthunter) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I'm facing frequent connectivity outages here at Chennai. Your customer care doesn't respond. No concrete solution. You have three hours to resolve this before I decide to switch to a different provider.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rawi Nadikatla
(@ravinadikatla) reported
@ACTFibernet What a worst service you are.. One shifting service is pending from last 15days.
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arun
(@Bong_Soldier) reported
from
Rājendranagar, Telangana
This @ACTFibernet has the most utterly unprofessional bunch of team members. When you raise them concern, without listening fully they simply disconnect the call. Happened twice with me today. Since yesterday my internet is not working. Utterly disgusting service.
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mohammed hafeez
(@haf33z59) reported
@ACTFibernet @ACTFibernetHYD Since last night internet is not working in my area raised request but still no followup. I am working from due to no internet i am unable to do my work SR10157491204632
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Mukesh Agarwal
(@Mukeshag1911) reported
@ACTFibernet Pl let know from 5th May to till day what are you doing ? are you sleeping ? why my connection was not disconnected on 5 may, when customer requested ? Seriously warning you people I will file a legal *** defamation case against ACT fibernet.if immedi my account is not closed.
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Shriyan
(@Ravi_Kabadi) reported
@ACTFibernet @in_patrao Yo ACTor, what action you'll take as per policy.? What action we need to take if you don't deliver the service as promised.? Do you know the frustration of 0.47 Mbps while you're on the Job.?
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Ved Prakash
(@Ved_Prakash3) reported
@ACTFibernet your customer care is not responding on any of the numbers. When can I expect a response?
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ॐ|అబ్రకదబ్ర|ॐ
(@sidistyping) reported
@ACTFibernet I reached out using the app, whatsapp, called your customer care, tweeted and sent you a DM. You keep sending me the same reply each time but the issue hasn't been resolved yet.
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Jaffar Sadiq
(@CrazyJaffar) reported
@ACTFibernet call center people just say wait for 24 hours I wil get a call back , but it's been more than 8 days now I didn't recived any call , if u guys don't want to give connection then please don't take money first from customer , no one responds after the payment.
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sz
(@Szentric) reported
@ACTFibernet sick and tired of raising complaints about the instability and slow speed issues. Please let me how I can disconnect your services at the earliest.
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Monica Vinesh dillikar
(@monicavvd) reported
@ACTFibernet Your request SR10157463710742 is tentatively expected to be resolved by 6/1/2021 06:00:00 PM. More than 24 hr later issue remains unresolved...really really fed up