ACT outages and service status in Saint Thomas Mount, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Saint Thomas Mount, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 26, 12:31 PM GMT+5:30.
- Internet (60%)
- Wi-fi (40%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Saint Thomas Mount, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 3 days ago |
|
Chennai
|
Internet | 5 days ago |
|
Chennai
|
Wi-fi | 7 days ago |
|
Chennai
|
Internet | 10 days ago |
|
Chennai
|
Wi-fi | 10 days ago |
|
Chennai
|
Internet | 11 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu@ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys
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நவின் குமார் (Navin) 🇮🇳 (@ksnavinkumar) reported from Sholinganallur, Tamil Nadu@ACTFibernet It's ok to be down for once in a week I can accept that. But please don't do it ever single day please guys. I am paying my money to you for my work ok. Do take it serious. Have lost many days using my mobile net. It is not ok to be discounted in middle of important office meet
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Pragya Malaviya (@virtuepragya) reported from Chennai, Tamil Nadu@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
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Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu@ACTFibernet A/c No: 103016439756. We are using ACT Fibre for the past 5 to 6 years. Due to some personal issues we are not able to make the payment on due date this month. We are promptly paid every month on 1st or 2nd. We request your customer care to extend the time extension
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Raghav (@Ragav_singer) reported from Sholinganallur, Tamil NaduIrony is, I need to use @airtelindia 's mobile network to tweet since @ACTFibernet network isn't working! I urge you to cancel my act account subscription!
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Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu@kaapiccino @Truecaller @ACTFibernet I have been trying to talk to the customer support of ACT for the past 2 months. But in vain. Is there a no. we can reach out to ACT? For exisiting customers. They don't pick up calls.
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Chamandeep Singh Kapoor (@NanakFarms) reported from Sholinganallur, Tamil Nadu@ACTFibernet your internet is not working from last 3 days and you guys keep closing my complaints from last 2 days but no resolution. Ur customer care is not helpful at all and your agent never came to check and just closed my complaints again ?? Doesn't help a bit ...
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Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil Nadu@ACTFibernet It's day 3, and there's no response from customer care and the issue is still the same - affecting my WFH. 😧
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Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu@ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?
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buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu@ACTFibernet why was i charged extra 110rs this month? Need to connect with customer care
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Kalyani Kanti (@swatirockz) reported from Saidapet, Tamil Nadu@techieadi @ACTFibernet Bro...their customer service is very poor bro.....you already know about it ...
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MANIMARAN A (@manimaran0115) reported from Saidapet, Tamil Nadu@ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.
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Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu@ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud
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Vijay Karthik (@icemangoiya) reported from Chennai, Tamil Nadu@ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.
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marketsfan (@vm285) reported from Chennai, Tamil Nadu@Airtel_Presence any reason why you should be charging me for the days your network is down? @reliancejio @ACTFibernet which of you guys can provide me with Wi-Fi connection immediately or asap
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Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu@ACTFibernet My internet is not working from morning. Details sent through DM
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@Airtel_Presence @Airtel_Presence thx but I was giving a suggestion that you ppl can provide alternate source of internet whenever there is a outage / network issues as an alternative. why should we waste our time because of your inefficiency ! @ACTFibernet this suggestion intended towards you!
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Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil NaduAnyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
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Sathish Babu B (@Bala_Sathish) reported from Saidapet, Tamil Nadu@ACTFibernet The listed toll free number is not working 1800 1022 836... Please fix that first before you can start fixing customer issues..#ACT #Chennai #Broadband
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Abishek Venkatesh (@abishek_1997) reported from Chennai, Tamil Nadu@ACTFibernet I don't think I'm going to recommend your service to anyone in my circle. There isn't proper response from your area managers. So I'll wait for couple of days, if there isn't any improvement, I'll have to shift to any other service provider. 4/n
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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rapo (@rapors36) reported@ACTFibernet By when you think it can be done? Is 1 week too little for you to resolve the issue? KINDLY REFUND MY MONEY
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Adi (@Travellingpant) reported@ACTFibernet Again a template answer does it take 3days to solve a problem with internet?
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Sanjay Debnath (@sanjaydebnath86) reported@ACTFibernet Son of *****. *************. Have some shame. Taking full money and outages most of the time. Why will it take 2 days to resolve the internet issue? It's been regular now. Every weekend there is no internet, it has been happening from past 3-4 weeks.
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suprateek (@suprateek13) reported@JioCare Tried relocating my Jio connection with order id LR00001D3UQR and wow… what a mess. Customer support is basically nonexistent, no updates, no timelines. Officially out of patience. Switching to @airtelindia or @ACTFibernet and closing this connection.
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Kaido (@qsameer368) reported@ACTFibernetHYD @ACTFibernet Using 100 Mbps ACT Fibernet for years, but still stuck with outdated cables that can’t support the speed. Raised a complaint on April 13—no response till now. Extremely poor service. Time to switch to a better provider.🤮
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i@m (@FiZbQ) reported@ACTFibernet Still the issue is not fixed. No status update.. nothing happened. I even emailed to nodal officer and he also seemed to be sleeping on this critical issue. No response from anyone. Disgusting service by @ACTFibernet #actfibernet
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Ramanand Mahato (@ramanand_25) reportedThinking of getting a connection from @ACTFibernet ? Make sure you hear this first. The sales pitch says: “Issues get resolved within 1–2 hours.” Reality: It regularly takes 24+ hours. Every single time. #ACTFibernet #CustomerExperience #InternetIssues
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mahesh kumar (@maheshkumar2030) reported@ACTFibernet unfortunately, I’m using your Internet services last 10 to 15 days. Internet services is worst, worst worst. my my daily routine work is check the internet and give a complaint and wait for the results. Nobody is here to clear the problem or give a proper Services.
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Vipin Detani (@DetaniVipin) reportedIf you are in BLR never buy your wifi connection from @ACTFibernet. Worst service out there with virtually zero customer support. 12 days since a plan change request and no one has showed up. Now got a msg from them saying if I dont pay for the old plan they will cut the wifi.
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Abhishek Gandhi (@Abhishekgandhis) reported@ACTFibernet Your service has been extremely unreliable. Complaint SR10379879346170 has been reopened again — this is the 5th/6th disconnection in just 20 days. This is unacceptable. I need a permanent solution, not repeated temporary fixes. Please resolve this urgently.