1. Home
  2. Companies
  3. ACT
  4. Saint Thomas Mount
ACT

ACT outages and service status in Saint Thomas Mount, Tamil Nadu

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • ACT generated 1 outage signal in the last 24 hours around Saint Thomas Mount, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 30, 7:23 PM GMT+5:30.
  • 58% Internet (58%)
  • 33% Wi-fi (33%)
  • 8% Total Blackout (8%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Total Blackout 17 hours ago
Chennai Internet 1 day ago
Chennai Internet 5 days ago
Chennai Internet 7 days ago
Chennai Wi-fi 10 days ago
Chennai Internet 12 days ago

Nearby cities with recent reports

Chennai

3 recent signals

17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • M_HaroonRasheed
    HaroonRasheed (@M_HaroonRasheed) reported from Chennai, Tamil Nadu

    @DineshK336699 They just take your money royally and **** on you itself.. @ACTFibernet Do you have any other template where you respond to tweets ? Do you really mean what ever you say on your twwet replie?

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.

  • SundaramRama
    sundaram ramaswamy (@SundaramRama) reported from Chennai, Tamil Nadu

    @ACTFibernet is the worst service brand in my recent experience. They just don’t respond to a complaint of internet down! Aggressive to collect renewal cash and leave you to struggle with stupid Bot for service #ACTFibrenet_the_worst

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!

  • rusrinivas
    R U Srinivas (@rusrinivas) reported from Chennai, Tamil Nadu

    @ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.

  • veda95037296
    veda (@veda95037296) reported from Chennai, Tamil Nadu

    @ACTFibernet 11110453 is not working

  • rohitkadaksures
    Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu

    @ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?

  • kaapiccino
    majid (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet internet down for last 2 days!

  • asdiwakar
    Diwakar AS (@asdiwakar) reported from Chennai, Tamil Nadu

    @ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.

  • Sathak
    Karni (@Sathak) reported from Chennai, Tamil Nadu

    @ACTFibernet reminds me of cable TV exp. during 90s. Disconnects frequently. bad CUst. Support. It’s been 24 hrs - Opened ticket, complained here, called customer support and their local technician. But no answer except regular recorded message.

  • antonioanandam
    Antonio Anandam (@antonioanandam) reported from Sembiyam, Tamil Nadu

    @ACTFibernet My internet is down since 9am. ACT Fibernet Ticket no:SR10349109924742. No resolution yet! What's happening?

  • SunOfGan
    Sundar G (@SunOfGan) reported from Chennai, Tamil Nadu

    @ACTFibernet guys internet not working for 4 days now. Pls help

  • qwikyss
    Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu

    @kaapiccino @Truecaller @ACTFibernet I have been trying to talk to the customer support of ACT for the past 2 months. But in vain. Is there a no. we can reach out to ACT? For exisiting customers. They don't pick up calls.

  • sekartweets
    Rajasekar (@sekartweets) reported from Chennai, Tamil Nadu

    @ACTFibernet hi Internet is not working here can you pl check

  • vb_vijaybaskar
    Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu

    @ACTFibernet My internet is not working from morning. Details sent through DM

  • arunananth
    Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet More than 8 hours internet is not working. We have registered complaint in morning itself, still no solution. Whether you will reduce the monthly charge for not functioning of internet?

  • pvnatarajan
    P V Natarajan (@pvnatarajan) reported from Chennai, Tamil Nadu

    @ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.

  • cosmos_prasanna
    Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu

    @ACTFibernet WFH got hit by this. Pls fix asap.

  • vimanto87
    Vimal Antony Raj (@vimanto87) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Why should i DM you? so each time if i have issues, i need to get this through Twitter only? i already told ur app sucks for complaint register.. why can't u guys fix that? already posted a video as send key is not working. what happened for that @ACTFibernet

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet @ACTFibernet team: Kindly provide alternate source of internet to customers till the time you resolve the issue! You can't take things for granted. Either provide alternate source like dongle or Extend 4X days in our validity for each day wasted due to issue from your end!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • abhinavkrdubey
    Abhinav Kumar Dubey (@abhinavkrdubey) reported

    @ACTFibernet My wfh model is getting affected, I cannot take your apology. Fix it ASAP.

  • Vinita_Sharma30
    Vinita Sharma (@Vinita_Sharma30) reported

    @ACTFibernet Any update? @PMOIndia please help me with this isseu, you can see for how many days I'm struggling and ACT is not at all helping. I never got any call from them.

  • Inu_Minu
    Inayat ulla (@Inu_Minu) reported

    @ACTFibernet @BlrCityPolice they have closed service tickets without servicing. How is the company operating cheating and frauring ppl. @ACTFibernet .

  • komalskip
    Komal (@komalskip) reported

    @ACTFibernet hi neither your internet on wifi is working nor is your mobile app working. Your customer care is also not working. Have you guys would up business in Bangalore?

  • GautamBagga1
    Gautam Bagga (@GautamBagga1) reported

    Completely unacceptable service from @ACTFibernet.No internet since yesterday. Technician promised resolution twice—no show, no response despite 10+ calls, messages & callbacks. Chatbot useless, customer care unreachable. #ACTFibernet #PoorService

  • robinreddy44
    robinreddy (@robinreddy44) reported

    @ACTFibernet My service request SR10179910546804 has been pending with no proper action. The assigned person Nikil is not taking any initiative or providing updates. This delay is unacceptable. Please escalate and resolve this issue immediately. #ACTFibernet #PoorService

  • V_E_N_K_I_89
    Venki (@V_E_N_K_I_89) reported

    @ACTFibernet Act service people are closing the ticket without resolving the issues, what non ses is this.. are you people from government or private.. you act like government staff SR10280008034814

  • Babu245489411
    Babu (@Babu245489411) reported

    @ACT Fibernet Your support is a complete mess. Engineer refuses to help and pushes to customer care, who give generic responses. No ownership, no resolution, just wasting my time. Train your employees—this level of rudeness and incompetence is shocking. #ACTFibernet #Poorservice

  • ramanand_25
    Ramanand Mahato (@ramanand_25) reported

    It’s not about occasional downtime — that happens with every ISP.
The real problem is after-sales service. If your internet goes down, you’re basically stuck waiting… and waiting… and waiting. #ACTFibernet #CustomerExperience #InternetIssues

  • Raghhu_visu
    Raghu (@Raghhu_visu) reported

    @ACTFibernet it seems you customer care doesn’t care about new connection .im not able to connect anybody