1. Home
  2. Companies
  3. ACT
  4. Saint Thomas Mount
ACT

ACT outages and service status in Saint Thomas Mount, Tamil Nadu

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • ACT generated 2 outage signals in the last 24 hours around Saint Thomas Mount, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jul 19, 12:13 AM GMT+5:30.
  • 66% Internet (66%)
  • 25% Wi-fi (25%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)
  • 3% TV (3%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Wi-fi 9 hours ago
Chennai Internet 20 hours ago
Chennai Internet 5 days ago
Chennai Wi-fi 6 days ago
Chennai Wi-fi 6 days ago
Chennai E-mail 7 days ago

Nearby cities with recent reports

Chennai

6 recent signals

9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • tehijacob
    Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet It's day 3, and there's no response from customer care and the issue is still the same - affecting my WFH. 😧

  • ksnavinkumar
    நவின் குமார் (Navin) 🇮🇳 (@ksnavinkumar) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet It's ok to be down for once in a week I can accept that. But please don't do it ever single day please guys. I am paying my money to you for my work ok. Do take it serious. Have lost many days using my mobile net. It is not ok to be discounted in middle of important office meet

  • vishalmellark
    buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu

    @ACTFibernet why was i charged extra 110rs this month? Need to connect with customer care

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    In Chennai,Annanagar @ACTFibernet service is not working for last 3days ,7th Main AnnaNagar.Ch-40. No response & No service engineer visited our inspite of Continuous request & Calls to all available numbers & Customer Care.Till this Moment no internet connectivity & we r Losing!

  • Siva3233
    Sivakumar (@Siva3233) reported from Sembiyam, Tamil Nadu

    @LMKMovieManiac @ACTFibernet No They are good service provider

  • Triplicaneprabu
    Triplicane Prabhu (@Triplicaneprabu) reported from Chennai, Tamil Nadu

    Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)

  • karthikrubilux
    Cinema Karthikeyan (@karthikrubilux) reported from Sembiyam, Tamil Nadu

    @DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio

  • qwikyss
    Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu

    @kaapiccino @Truecaller @ACTFibernet I have been trying to talk to the customer support of ACT for the past 2 months. But in vain. Is there a no. we can reach out to ACT? For exisiting customers. They don't pick up calls.

  • shrinath2790
    shrinath (@shrinath2790) reported from Nanmangalam, Tamil Nadu

    @ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT

  • deens25
    Deenadayalan C (@deens25) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet , such poor customer support, really disappointing

  • teetotalar
    Swaminathan J (@teetotalar) reported from Chennai, Tamil Nadu

    @ACTFibernet my internet is completely unstable since yesterday evening. Could you check,

  • vb_vijaybaskar
    Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu

    @ACTFibernet one particular website is not working I Have sent the link through DM. Urgent pls attend it ASAP

  • ashokraja987
    Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet A/c No: 103016439756. We are using ACT Fibre for the past 5 to 6 years. Due to some personal issues we are not able to make the payment on due date this month. We are promptly paid every month on 1st or 2nd. We request your customer care to extend the time extension

  • ArunSeshadri1
    ArunSeshadri (@ArunSeshadri1) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet very poor service in chennai ,when.we.xall maximum you will ask is to change modem ,how many times you want us to change modem ,Reaching your team is very difficult you want all as a.complaint registration only

  • vishalmellark
    buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu

    Problem has not yet been resolved! @ACTFibernet

  • Jeno_krish
    Jeno (@Jeno_krish) reported from Saidapet, Tamil Nadu

    Internet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet

  • Sivasan31403638
    Sivasankaran (@Sivasan31403638) reported from Nanmangalam, Tamil Nadu

    @ACTFibernet We are struggling to have internal shifting done by your team in Chennai. My account is 103672590973. Your team is not reachable and they close the issues raised without resolving. What kind of service is this?

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet It's been more than 1 hour and there has been no response from ACT.Despite living in Chennai we are facing this issue. Done with ur pathetic service from nxt month

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    Pathetic N/w coverage & customer service from @ACTFibernet ! @airtelindia network is much better than ur so called 100Mbps broadband connection which gets disconnected often! Stop asking customers to restart their routers when the problem lies elsewhere!

  • manik_1991
    Manikandan (@manik_1991) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Deeply disappointed with the service. I have mentioned i have urgent works, still there is no escalation of the complaint. I have been using ACT from 2015 and this is not gud at all. Just some days back I paid for a 6 months renewal bill.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • abhisheku73
    abhishek sharma (@abhisheku73) reported

    Bro they make false promises... Change to a better service provider @ACTFibernet is useless @DoT_India don't you have any regulations to control malpractices by these companies?

  • Yuvanames
    Yuvaraja (@Yuvanames) reported

    @ACTFibernet Based on my experience, I cannot recommend ACT Fibernet to anyone. If this is how they treat customers who have already paid for their service, think twice before choosing ACT. I hope no one else has to go through such an experience. #ACTFibernet #PoorCustomerService #Broadband

  • Abhijit_Pal
    Abhijit Pal (@Abhijit_Pal) reported

    @ACTFibernet Hello, you are one of the WORST internet providers in Hyderabad. My connection is down for more than 2 days, still no body came to fix, even after multiple complaints. Never ever go for this provider again.

  • Surinde66757107
    Surinder Verma (@Surinde66757107) reported

    @ACTFibernet your internet is down again. Your Service request SR11081177748514 is this. Why is it happening every other week??

  • YatharthAhujaa
    Yatharth Ahuja (@YatharthAhujaa) reported

    @ACTFibernet I have been constantly following up and this person 9154689239 - he had told me that he will be giving me an update about the issue which was raised. I am fooled by ACT because instead of a mesh you guys have installed another wifi for me which is wrong!

  • dheeraj_aluju
    Dheeraj (@dheeraj_aluju) reported

    @ACTFibernet if I call the customer care, they are telling to call after 1-2 hours because your portal is also down. What is going on? I should wait how many days without internet at my home. If you are not able to resolve, PLEASE CLOSE MY CONNECTION AND REFUND MY MONEY BACK !!!

  • ChandikanB
    Ghajinikan (@ChandikanB) reported

    Are field technicians completely working in night shifts or avoiding work during customer care hours? Why is there no update for 3 days? Why is the service always scheduled after 7 30 PM and customer care hours close at 7 PM @ACTFibernet

  • iiirdi
    sanjay bajaj (@iiirdi) reported

    @Airtel_Presence @JioCare @ACTFibernet In case of internet down how much time it takes you to restore services let me know as need to take a call on good service provider #CustomerSupport #CustomerExperience

  • nithitsuki
    nithitsuki.com (@nithitsuki) reported

    @veelesec @ACTFibernet It was just some low level dns probing, nothing remarkable worth writing about so I let AI document it but they were intercepting 1.1.1.1 queries and any other resolver, only solution was DoT and DoH to cloudflare or anyone else

  • ideamanii
    ideamanii (@ideamanii) reported

    Switched my ACT Broadband plan from Advance Rental to Monthly Rental, and my promised 300 Mbps has dropped to just 90 Mbps. After 7 support calls, the issue is still unresolved—and calls keep getting disconnected mid-conversation. @ACTFibernet Please resolve this immediately.