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ACT outages and service status in Saint Thomas Mount, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Saint Thomas Mount, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jul 23, 7:52 PM GMT+5:30.
  • 48% Internet (48%)
  • 38% Wi-fi (38%)
  • 7% E-mail (7%)
  • 7% TV (7%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Wi-fi 4 days ago
Chennai TV 5 days ago
Chennai Internet 5 days ago
Chennai Wi-fi 7 days ago
Chennai Wi-fi 8 days ago
Chennai Internet 9 days ago

Nearby cities with recent reports

Chennai

3 recent signals

4 days ago

Community Discussion

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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • Bala_Sathish
    Sathish Babu B (@Bala_Sathish) reported from Saidapet, Tamil Nadu

    @ACTFibernet The listed toll free number is not working 1800 1022 836... Please fix that first before you can start fixing customer issues..#ACT #Chennai #Broadband

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Show some professionalism when someone complaints you regarding some issue! You can't be extracting money from me and be ignorant! #WorstEverBroadbandNetwork

  • bigleemurali
    Dr. Biglee Murali (@bigleemurali) reported from Chennai, Tamil Nadu

    @ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!

  • antonioanandam
    Antonio Anandam (@antonioanandam) reported from Sembiyam, Tamil Nadu

    @ACTFibernet My internet is down since 9am. ACT Fibernet Ticket no:SR10349109924742. No resolution yet! What's happening?

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet very worst network. Poor speed. Opted for 200mbps barely getting 100.. customer service is like hell..

  • manimaran0115
    MANIMARAN A (@manimaran0115) reported from Saidapet, Tamil Nadu

    @ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.

  • kaapiccino
    kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu

    Day 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Facing internet connectivity issue for nearly 30 min. Complaint registered and no action taken yet. How long we need to suffer for incompetence from your side.

  • aspireswami
    aspire Swaminathan (@aspireswami) reported from Chennai, Tamil Nadu

    Extremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...

  • crsratnam
    Sabha ⚡ (@crsratnam) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet pls fix the internet connection. I have raised a complaint yesterday evening. Your ticket SR10366572648834 is tentatively expected to be resolved by 13-Dec (DD/MM) between 16:00 to 19:30. Team ACT Pls fix it or ask your team to update when it will be fixed.

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    In Chennai,Annanagar @ACTFibernet service is not working for last 3days ,7th Main AnnaNagar.Ch-40. No response & No service engineer visited our inspite of Continuous request & Calls to all available numbers & Customer Care.Till this Moment no internet connectivity & we r Losing!

  • deepakgopal19
    Deepak Gopal (@deepakgopal19) reported from Chennai, Tamil Nadu

    @hotstar_helps I took down my previous reply as app was working because I was connected hotstar with mobile data and changed to wifi while hotstar playing in bg..but once i closed and opened the app it's not working in wifi.@ACTFibernet kindly do something if you can here with this dns settings

  • jenkinsns
    Jenkins NS | Microsoft MVP | MCT (@jenkinsns) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet No internet from yesterday #actfibernet no response on my support request #Chennai

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    @ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia

  • tehijacob
    Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet It's day 3, and there's no response from customer care and the issue is still the same - affecting my WFH. 😧

  • teetotalar
    Swaminathan J (@teetotalar) reported from Chennai, Tamil Nadu

    @ACTFibernet my internet is completely unstable since yesterday evening. Could you check,

  • vishalmellark
    buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu

    @ACTFibernet why was i charged extra 110rs this month? Need to connect with customer care

  • Nrusimhan1
    Nrusimhan Seshadri (@Nrusimhan1) reported from Chennai, Tamil Nadu

    Is there any problem with @ACTFibernet in Chennai because of the #CycloneNivar or the problem is only for me?

  • sudharsanhari
    Sudharsan Hari (@sudharsanhari) reported from Sembiyam, Tamil Nadu

    @ACTFibernet why is your customer service soo pathetic. Internet has down for 15 hours and still the call centre wants 24hour to attend to it. Also this is the 2 time in 2 weeks that this has happened.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • martiinwrites
    MJ (@martiinwrites) reported

    @ACTFibernet My call to customer care is getting failed . if you don’t refund the ACT due in the screenshot ( attached in previous tweet) , sorry I have no other choice.. i have to escalate this to ACT CeO in LinkedIn..

  • Yuvanames
    Yuvaraja (@Yuvanames) reported

    @ACTFibernet How can ACT disconnect the internet of a customer with an active, fully paid plan and give that connection to someone else? Who authorized this? This is completely unacceptable and a misuse of customer service.

  • ManyaAilawadi
    Manya Ailawadi (@ManyaAilawadi) reported

    @ACTFibernet Done. I better get a resolution! Or i am making sure every apartment changes their wifi network!!

  • vansharma
    VANdaMAN (@vansharma) reported

    @ACTFibernet @ACTFibernet "Incompetent moron" is not a foul word. It is a statement of fact. Only an incompetent moron company would have such pathetic systems that send a message like this and days AFTER a payment has been made! If you don't like this, moron, feel free to cancel my account.

  • SMhethre
    Shrinivas Mhethre (@SMhethre) reported

    @ACTFibernet I have raised a ticket on 4th july till now nobody approached me. This is how it is and I frequently called customer care and every time they say have escalated. I believe you are not interested to improve customer experience in Hyderabad.

  • elluranand
    Just Like That! (@elluranand) reported

    if anyone is planning to subscribe @ACTFibernet for OTT, dont risk. They do not know how it works. My Amazon Prime is not working, and they are clueless about how to solve. Their only solution is talk to Amazon Prime. Thats their solution. But i hv given money to @ACTFibernet.

  • sandeep_nethi
    Sandeep Nethi (@sandeep_nethi) reported

    @ACTFibernet @ACTFibernet raising tickets doesnt help,,,not resolved yet,,

  • lonewolf9029
    Hellblaze (@lonewolf9029) reported

    @ACTFibernet Although the issue got resolved just now but, why you compensate me with 3 working days only? Internet was down for more days then that.

  • Charan54928379
    Cha ran (@Charan54928379) reported

    @ACTFibernet When will my installation be complete. I had called one of your agents and they said i have give a callback to a number which is invalid from my registered mobile number. I need quick resolution.

  • Mohammadsu19391
    Mohammad suleman (@Mohammadsu19391) reported

    @ACTFibernet Thanks for the response. However, there is a huge demand for reliable internet like ACT in our locality (Hawas Ji ka Rasta, 302002). Many residents are unhappy with the current options and want to switch. Please flag this to your network expansion team for feasibility."