ACT

ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu 11/22/2025 16:25

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu

The most recent ACT outage reports came from the following cities: Chennai.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Wi-fi
IndiaChennai Internet
IndiaChennai Total Blackout
IndiaChennai Internet
IndiaChennai Total Blackout
IndiaChennai Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • qwikyss Balaji RD (@qwikyss) reported from Sholinganallur, State of Tamil Nādu

    @kaapiccino @Truecaller @ACTFibernet There is only a provision to raise complaint on internet disconnection. My issue is about billing. But I couldn't reach out to their customer care. The nos. are not working. App has only faqs, no option to register complaint on billing.

  • vm285 marketsfan (@vm285) reported from Chennai, State of Tamil Nādu

    @Airtel_Presence any reason why you should be charging me for the days your network is down? @reliancejio @ACTFibernet which of you guys can provide me with Wi-Fi connection immediately or asap

  • Saravanan_Ravii Ravi (@Saravanan_Ravii) reported from Chennai, State of Tamil Nādu

    @ACTFibernet trying to change plan in the month of mid. But you said can't do that. And for 10 days we used only 100gb out of 1500gb. But you billed us half of the total bill. Very worst process and services.

  • vishalmellark buttercakeluv (@vishalmellark) reported from Chennai, State of Tamil Nādu

    @ACTFibernet My problem has not yet been resolved

  • Ragav_singer Raghav (@Ragav_singer) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Show some professionalism when someone complaints you regarding some issue! You can't be extracting money from me and be ignorant! #WorstEverBroadbandNetwork

  • antonioanandam Antonio Anandam (@antonioanandam) reported from Sembiyam, State of Tamil Nādu

    @ACTFibernet My internet is down since 9am. ACT Fibernet Ticket no:SR10349109924742. No resolution yet! What's happening?

  • sudharsanhari Sudharsan Hari (@sudharsanhari) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet need help adding GST no. To my account.

  • M_HaroonRasheed HaroonRasheed (@M_HaroonRasheed) reported from Chennai, State of Tamil Nādu

    @DineshK336699 They just take your money royally and **** on you itself.. @ACTFibernet Do you have any other template where you respond to tweets ? Do you really mean what ever you say on your twwet replie?

  • Siva3233 Sivakumar (@Siva3233) reported from Sembiyam, State of Tamil Nādu

    @LMKMovieManiac @ACTFibernet No They are good service provider

  • Ragav_singer Raghav (@Ragav_singer) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Worst ever coverage and poor customer service is what I've been experience for the past few months from you! My complaints regarding slow speed issues are getting closed without even resolving it and without my consent! Time close the connection!

  • kaapiccino majid (@kaapiccino) reported from Chennai, State of Tamil Nādu

    adai @Truecaller chumma you're categorising @ACTFibernet calls under SPAM and cutting calls, unable to talk to them after registering complaint as my internet not working! please understand the delicate situation! #Truecaller

  • Saravanan_Ravii Ravi (@Saravanan_Ravii) reported from Chennai, State of Tamil Nādu

    @ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud

  • vishalmellark buttercakeluv (@vishalmellark) reported from Chennai, State of Tamil Nādu

    Problem has not yet been resolved! @ACTFibernet

  • sdsenthil Senthil Kumar D (@sdsenthil) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet @ACTFibernet Dear ACT management, I m the loyal customer of ACT Chennai. Now a days ACT customer care service is pathetic. Team leads are closing the ticket without resolving it. My issue is pending more than two weeks now.

  • qwikyss Balaji RD (@qwikyss) reported from Sholinganallur, State of Tamil Nādu

    @kaapiccino @Truecaller @ACTFibernet I have been trying to talk to the customer support of ACT for the past 2 months. But in vain. Is there a no. we can reach out to ACT? For exisiting customers. They don't pick up calls.

  • abishek_1997 Abishek Venkatesh (@abishek_1997) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I don't think I'm going to recommend your service to anyone in my circle. There isn't proper response from your area managers. So I'll wait for couple of days, if there isn't any improvement, I'll have to shift to any other service provider. 4/n

  • jenkinsns Jenkins NS | Microsoft MVP | MCT (@jenkinsns) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet No internet from yesterday #actfibernet no response on my support request #Chennai

  • Nrusimhan1 Nrusimhan Seshadri (@Nrusimhan1) reported from Chennai, State of Tamil Nādu

    Is there any problem with @ACTFibernet in Chennai because of the #CycloneNivar or the problem is only for me?

  • ganeshvkarthik Ganeshvkarthik (@ganeshvkarthik) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Internet is not working for last 2 days and registered a compliant in app and called up the helpline nos. No response instead false commitment Ticket no : SR10349072032232. Kindly resolve the issue by today as we are more depended on data for online classes and WFH

  • vishalmellark buttercakeluv (@vishalmellark) reported from Chennai, State of Tamil Nādu

    @ACTFibernet why was i charged extra 110rs this month? Need to connect with customer care

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • notagod123 Eshwar (@notagod123) reported

    @poojag891 @ACTFibernet My neighbour uses actfiber too, his connection seems to be fine While I face issues like this once in every 2-3 months

  • kamatdurgesh33 Kamat (@kamatdurgesh33) reported

    @ACTFibernet is not even close to the bottom most service provider when it comes to implementing IPv6. It’s such a shame. By comparison @reliancejio IPv6 deployment is at 91.44%. Without investment in technology @ACTFibernet will bite the dust soon. It’s such a shame.

  • Rumani47765970 Rumani (@Rumani47765970) reported

    @ACTFibernet I have already made 3 month payment for new wifi installation and nobody has yet come.. Its been 5 days. Either help us with the refund process or get the wifi installed asap.. The 48 hour window that your CC talks about is long gone..

  • Lisasdancinshoe LS1 (@Lisasdancinshoe) reported

    @ACTFibernet You're the worst wifi company ever had paid our installation charges three days ago but still no person has contacted us and when we try to reach out they cut the call please look into this

  • chimala chimala (@chimala) reported

    @ACTFibernet NO. They're calling to find out why I discontinued. They are front-end junior staff that don't seem to recognise valuable customer feedback even if it hits them in the face. You should understand the more they call, the less likely I'll ever renew and recommend ACT to anyone.

  • ahalam Adnan (@ahalam) reported

    @anivar @ACTFibernet I always raise “no service “ ticket with the ISP. That always triggers the correct workflow.

  • nikkie_roy Nikhil kumar (@nikkie_roy) reported

    @ACTFibernet It showing disconnect I don't no how it went after I came back to hyd I paid bill and ask connection 1 week back they came kept new box and left leave like that till now no one is lifting call when I spoke with customer care they said me this

  • Tauseef_ali03 Tauseef Ali (@Tauseef_ali03) reported

    @ACTFibernet Hi Team, I have sent email at your support email id. Request you to to look into it.

  • RoshanMullick Roshan Mullick (@RoshanMullick) reported

    @ACTFibernet Why is your service so pathetic every month then internet will be down, do you guys have a permanent solution or should I leave and switch to another service provider?

  • nikkie_roy Nikhil kumar (@nikkie_roy) reported

    @ACTFibernet @ACTFibernetHYD such a slow and rubbish Coustmer care they have I hold my all businesses work from past 5 days