ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (74%)
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Wi-fi (17%)
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Total Blackout (7%)
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E-mail (2%)
Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
City | Problem Type | Report Time |
---|---|---|
Chennai | Internet | |
Chennai | Internet | |
Chennai | Internet | |
Chennai | Wi-fi | |
Chennai | Internet | |
Chennai | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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Balaji RD
(@qwikyss) reported
from
Sholinganallur, State of Tamil Nādu
@kaapiccino @Truecaller @ACTFibernet There is only a provision to raise complaint on internet disconnection. My issue is about billing. But I couldn't reach out to their customer care. The nos. are not working. App has only faqs, no option to register complaint on billing.
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Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Worst ever coverage and poor customer service is what I've been experience for the past few months from you! My complaints regarding slow speed issues are getting closed without even resolving it and without my consent! Time close the connection!
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buttercakeluv
(@vishalmellark) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet My problem has not yet been resolved
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Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Show some professionalism when someone complaints you regarding some issue! You can't be extracting money from me and be ignorant! #WorstEverBroadbandNetwork
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Sundar G
(@SunOfGan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet guys internet not working for 4 days now. Pls help
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Karni
(@Sathak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet reminds me of cable TV exp. during 90s. Disconnects frequently. bad CUst. Support. It’s been 24 hrs - Opened ticket, complained here, called customer support and their local technician. But no answer except regular recorded message.
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R A M™
(@ramtweetshere) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet used my power connection even after disconnecting my connection for almost 18 months. No proper response or feedback. Worst service and attitude.
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Senthil Kumar D
(@sdsenthil) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet @ACTFibernet Dear ACT management, I m the loyal customer of ACT Chennai. Now a days ACT customer care service is pathetic. Team leads are closing the ticket without resolving it. My issue is pending more than two weeks now.
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buttercakeluv
(@vishalmellark) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet why was i charged extra 110rs this month? Need to connect with customer care
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buttercakeluv
(@vishalmellark) reported
from
Chennai, State of Tamil Nādu
Problem has not yet been resolved! @ACTFibernet
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Ravi
(@Saravanan_Ravii) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet trying to change plan in the month of mid. But you said can't do that. And for 10 days we used only 100gb out of 1500gb. But you billed us half of the total bill. Very worst process and services.
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Sudharsan Hari
(@sudharsanhari) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet need help adding GST no. To my account.
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HaroonRasheed
(@M_HaroonRasheed) reported
from
Chennai, State of Tamil Nādu
@DineshK336699 They just take your money royally and **** on you itself.. @ACTFibernet Do you have any other template where you respond to tweets ? Do you really mean what ever you say on your twwet replie?
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Ravi
(@Saravanan_Ravii) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud
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Sivakumar
(@Siva3233) reported
from
Sembiyam, State of Tamil Nādu
@LMKMovieManiac @ACTFibernet No They are good service provider
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majid
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
adai @Truecaller chumma you're categorising @ACTFibernet calls under SPAM and cutting calls, unable to talk to them after registering complaint as my internet not working! please understand the delicate situation! #Truecaller
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Nrusimhan Seshadri
(@Nrusimhan1) reported
from
Chennai, State of Tamil Nādu
Is there any problem with @ACTFibernet in Chennai because of the #CycloneNivar or the problem is only for me?
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Ganeshvkarthik
(@ganeshvkarthik) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Internet is not working for last 2 days and registered a compliant in app and called up the helpline nos. No response instead false commitment Ticket no : SR10349072032232. Kindly resolve the issue by today as we are more depended on data for online classes and WFH
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Antonio Anandam
(@antonioanandam) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet My internet is down since 9am. ACT Fibernet Ticket no:SR10349109924742. No resolution yet! What's happening?
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Balaji RD
(@qwikyss) reported
from
Sholinganallur, State of Tamil Nādu
@kaapiccino @Truecaller @ACTFibernet I have been trying to talk to the customer support of ACT for the past 2 months. But in vain. Is there a no. we can reach out to ACT? For exisiting customers. They don't pick up calls.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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SrinivasanNatarajan
(@srinitwitts) reported
Very worst experience with ACT Fiber Chennai full of false commitment. Very poor customer care. Not at all picking the call. Had a very bad experience. Planning to move to another fibernet connection.😡😞🫤 @ACTFibernet
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Muhammed siddiq
(@ms_sid9) reported
from
Hyderabad, Telangana
@ACTFibernet 👎👎👎 UR SERVICE WAS WORST
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Anisha Bafna
(@AnishaBafna) reported
And you don’t even give extension for the days the internet don’t work. Everyday is the same story with your internet. Pathetically service @ACTFibernet
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Devendra Kumar
(@Devendr53996003) reported
@ACTFibernet pathetic service. 2nd time in a week I lost my internet. Fix it ASAP . Why should I pay for such service? Acc no. 101418380685 I’m not waiting for a day to get this resolved. I need the fix NOW as it is 2nd time in a WEEK
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code coolie
(@ramkaus09842427) reported
@ACTFibernet Deadline crossed but still my issue SR10166749516264 is not resolved. Why are we seeing constant internet issues these days
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Anisha Bafna
(@AnishaBafna) reported
@ACTFibernet you guys have pathetic service. The internet stopped working if the electricity is not there, then you sell USB, but with everything place also the internet never works. It’s been more then 12hrs now the internet is not working abs the customer care don’t even help.
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Manas Sinha
(@ErPumpkinEater) reported
@ACTFibernet @consumerforum_ is there any help I can get on this? #NoBrand
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Sivakumar
(@sivaraj2040) reported
@ACTFibernet Technician took 3 hours for resolving the issue. But waited 3 days . This is not acceptable.
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SrinivasanNatarajan
(@srinitwitts) reported
@ACTFibernet I got a call from a customer service executive. She assured me she will connect with the service team and they will resolve my problem. But till now no one made a call. Why this false commitment? @ACTFibernet
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Shalu
(@MaryChr40085228) reported
@ACTFibernet @ACTFibernet @ACTFibernetHYD Can some fix this internet issue my job is getting effected since 3days pathetic service some one disconnected the customer service call need it fixed today