ACT outages and service status in Saint Thomas Mount, Tamil Nadu
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Saint Thomas Mount, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 6, 6:58 PM GMT+5:30.
- Internet (70%)
- Wi-fi (23%)
- Total Blackout (3%)
- TV (3%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Saint Thomas Mount, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
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Internet | 15 hours ago |
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Chennai
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Wi-fi | 2 days ago |
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Chennai
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Internet | 2 days ago |
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Chennai
|
Wi-fi | 5 days ago |
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Chennai
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Internet | 5 days ago |
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Chennai
|
Wi-fi | 6 days ago |
Nearby cities with recent reports
8 recent signals
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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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RajaGopal Maddi (@rgmaddi) reported from Chennai, Tamil Nadu@ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?
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Sudharsan Hari (@sudharsanhari) reported from Saidapet, Tamil Nadu@ACTFibernet need help adding GST no. To my account.
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Dr. Biglee Murali (@bigleemurali) reported from Chennai, Tamil Nadu@ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private
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Manikandan (@manik_1991) reported from Sholinganallur, Tamil Nadu@ACTFibernet Deeply disappointed with the service. I have mentioned i have urgent works, still there is no escalation of the complaint. I have been using ACT from 2015 and this is not gud at all. Just some days back I paid for a 6 months renewal bill.
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Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu@kaapiccino @Truecaller @ACTFibernet There is only a provision to raise complaint on internet disconnection. My issue is about billing. But I couldn't reach out to their customer care. The nos. are not working. App has only faqs, no option to register complaint on billing.
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Sabha ⚡ (@crsratnam) reported from Sholinganallur, Tamil Nadu@ACTFibernet Its a minor issue. Don't know why it is taking so long. Actually when they were fixing another connection they disturbed my connection. Total negligence.
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Senthil Kumar D (@sdsenthil) reported from Sholinganallur, Tamil Nadu@ACTFibernet @ACTFibernet Dear ACT management, I m the loyal customer of ACT Chennai. Now a days ACT customer care service is pathetic. Team leads are closing the ticket without resolving it. My issue is pending more than two weeks now.
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Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu@ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud
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Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu@ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies
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P V Natarajan (@pvnatarajan) reported from Chennai, Tamil Nadu@ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu@ACTFibernet A/c No: 103016439756. We are using ACT Fibre for the past 5 to 6 years. Due to some personal issues we are not able to make the payment on due date this month. We are promptly paid every month on 1st or 2nd. We request your customer care to extend the time extension
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Sivasankaran (@Sivasan31403638) reported from Nanmangalam, Tamil Nadu@ACTFibernet We are struggling to have internal shifting done by your team in Chennai. My account is 103672590973. Your team is not reachable and they close the issues raised without resolving. What kind of service is this?
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HaroonRasheed (@M_HaroonRasheed) reported from Chennai, Tamil Nadu@DineshK336699 They just take your money royally and **** on you itself.. @ACTFibernet Do you have any other template where you respond to tweets ? Do you really mean what ever you say on your twwet replie?
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Deepak Gopal (@deepakgopal19) reported from Chennai, Tamil Nadu@hotstar_helps I took down my previous reply as app was working because I was connected hotstar with mobile data and changed to wifi while hotstar playing in bg..but once i closed and opened the app it's not working in wifi.@ACTFibernet kindly do something if you can here with this dns settings
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Ganapathi (@ganapathi52) reported from Chennai, Tamil Nadu@ACTFibernet I see a sharp decline in your service? Are you closing down?
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Vijay Karthik (@icemangoiya) reported from Chennai, Tamil Nadu@ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Manirajan S Kannan (@ManirajanKannan) reported@ACTFibernet Again you did it!! Even after many escalations from my end still you couldn't fix the issue. It's the 4th day now. I tried all the ways. There is no proper response. Nobody knows the issue and what is going on. I asked for a disconnection but you couldn't do that too
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Nivas Ravichandran (@nivasravi) reported@ACTFibernet I had raised a request for a shift in connection. The resolving time was today by 1 PM. The service person is not responding. The service for ACT is so poor.
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Viyaki (@viyaki_s) reported@ACTFibernet Why can't you guys solve a customer's issue instead of just closing the ticket? Such a disappointing experience. When are you guys actually going to address a customer's issue properly? And most importantly, when can I get my internet back?
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Santosh Gupta (@Sanntosh33) reported@ACTFibernet Checking will not resolve my problem. I need to look for other alternatives which are available apart from you. I have been your customer for the last 10 yrs. Time has changed and if the service is not at par with others then u will lose your clients.
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Ruchi (@_4Ruffle) reported@ACTFibernet Also, in 6+ hours nobody visited, this is an optical fibre cable issue you know already from ticket and backend diagnosis confirmed. This needs a technician visit and I will keep escalating.
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Priyanka Mishra (@mishrap276) reported@ACTFibernet @ACTFibernet kindly assist ASAP, while giving the new connection the team will call 1000 times, while assisting during the process what happens to the same team? My new house has terrible network issues. Please arrange a call ASAP.
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Prabu P (@ImprabuP) reported@ACTFibernet Worst onboarding experience in Chennai. It's been 3 days since I paid for a new connection, yet installation is still pending. My home already has ACT wiring, but your sales team and field engineers seem completely uncoordinated. Very disappointing for a new customer
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Raspberry Duetz 🇦🇷🇪🇸 (@amuleyescream) reported@ACTFibernet not needed i ordered a router myself. keep ur router with yourself. im only using ur isp because of your worth fr money plans and speeds. these kinda experiences make me want to leave ur isp and move to another isp. im staying anyways, thanks for ur wonderful service @ACTFibernet
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Raspberry Duetz 🇦🇷🇪🇸 (@amuleyescream) reportedHello @ACTFibernet I requested for a router change from ur customer care which was advised by the service engineer who visited for my slow speed complaint. The customer care rep advised me to opt for a 6month plan so i could get a free new router. What is this?
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bazooka (@NihalTheElf) reported@ACTFibernet Internet has been down since Thursday 11 PM. It came back for only a few hours before failing again. My ticket was closed without fixing the issue. I reopened it, but nobody is responding. It's been over 24 hours I expect the promised compensation and permanent fix.