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ACT outages and service status in Saint Thomas Mount, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Saint Thomas Mount, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 4, 5:41 AM GMT+5:30.
  • 50% Internet (50%)
  • 33% Wi-fi (33%)
  • 17% Total Blackout (17%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Total Blackout 2 days ago
Chennai Total Blackout 6 days ago
Chennai Internet 6 days ago
Chennai Internet 10 days ago
Chennai Internet 12 days ago
Chennai Wi-fi 15 days ago

Nearby cities with recent reports

Chennai

3 recent signals

2 days ago

Community Discussion

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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet I dont want any of your bot or templated responses! Please proceed with my service disconnection!

  • Mohan15031987
    Mohan (@Mohan15031987) reported from Saint Thomas Mount, Tamil Nadu

    @ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.

  • ashokraja987
    Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Your Team had called me and informed that time extension was provided till month end. But suddenly now service disconnected. Kindly reconnect the line and confirm.

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.

  • abishek_1997
    Abishek Venkatesh (@abishek_1997) reported from Chennai, Tamil Nadu

    @ACTFibernet I don't think I'm going to recommend your service to anyone in my circle. There isn't proper response from your area managers. So I'll wait for couple of days, if there isn't any improvement, I'll have to shift to any other service provider. 4/n

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet @ACTFibernet team: Kindly provide alternate source of internet to customers till the time you resolve the issue! You can't take things for granted. Either provide alternate source like dongle or Extend 4X days in our validity for each day wasted due to issue from your end!

  • rgmaddi
    RajaGopal Maddi (@rgmaddi) reported from Chennai, Tamil Nadu

    @ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?

  • kaapiccino
    majid (@kaapiccino) reported from Chennai, Tamil Nadu

    adai @Truecaller chumma you're categorising @ACTFibernet calls under SPAM and cutting calls, unable to talk to them after registering complaint as my internet not working! please understand the delicate situation! #Truecaller

  • karthikrubilux
    Cinema Karthikeyan (@karthikrubilux) reported from Sembiyam, Tamil Nadu

    @DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio

  • kaapiccino
    kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!

  • asdiwakar
    Diwakar AS (@asdiwakar) reported from Chennai, Tamil Nadu

    @ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.

  • deepakgopal19
    Deepak Gopal (@deepakgopal19) reported from Chennai, Tamil Nadu

    @hotstar_helps I took down my previous reply as app was working because I was connected hotstar with mobile data and changed to wifi while hotstar playing in bg..but once i closed and opened the app it's not working in wifi.@ACTFibernet kindly do something if you can here with this dns settings

  • manimaran0115
    MANIMARAN A (@manimaran0115) reported from Saidapet, Tamil Nadu

    @ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!

  • cosmos_prasanna
    Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu

    @ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet

  • vimanto87
    Vimal Antony Raj (@vimanto87) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Why should i DM you? so each time if i have issues, i need to get this through Twitter only? i already told ur app sucks for complaint register.. why can't u guys fix that? already posted a video as send key is not working. what happened for that @ACTFibernet

  • tehijacob
    Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil Nadu

    The Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India

  • Jeno_krish
    Jeno (@Jeno_krish) reported from Saidapet, Tamil Nadu

    Internet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet

  • bigleemurali
    Dr. Biglee Murali (@bigleemurali) reported from Chennai, Tamil Nadu

    @ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • jyotirmaya56051
    jyotirmaya sharma (@jyotirmaya56051) reported

    @ACTFibernet The complaint ticket number is SR10180131447104.

  • ayushkhndelwal
    Ayush Khandelwal (@ayushkhndelwal) reported

    Hi @ACTFibernet @FiberAct we have raised complaint for non working of our internet connection on Sunday vide number SR11880100226894 and it is not yet resolved. Our workings is getting hampered, kindly resolve urgently. Else we will file complaint on @jagograhakjago

  • aakashkumarpur1
    Aakash kumar Puri (@aakashkumarpur1) reported

    @ACTFibernet No one reached out even today - worst service honestly!

  • souradeepseng14
    souradeep sengupta (@souradeepseng14) reported

    @ACTFibernet Account no 102657127173 Complaint Ticket ID : SR10280081244234 Kindly resolve at the earliest. Your customer service executives have been absolutely useless to provide any timelines! No internet since the hailstorm 3 days back!!!!

  • Mudassi71375896
    M D S R (@Mudassi71375896) reported

    @ACTFibernet Dear @ACTFibernet , We Still didn't get solution, now internet, Your Staff is not responding. Now what to do? Kindly Guide.

  • ichowdary9
    Simon (@ichowdary9) reported

    @reliancejio is the worst either in mobile or fiber. No response even if you visit a store. From past 48hrs my wifi is not working and cables are damaged due to rain. Rain stopped 36hrs ago and still no one to repair it. @ACTFibernet resolved within hours for my other connection

  • srinimani52
    आचार्यचरणदर्शनाकांक्षी (@srinimani52) reported

    @ACTFibernet day 8 without internet . Everytime we try to call the customer care, it doesn't help. Do you intend to correct the issue? I've been spending daily going to office because of your negligence. Worst service ever No- sr10280017875264

  • Er_Avinashjha
    Avinash jha (@Er_Avinashjha) reported

    Hi @ACTFibernet this is regarding my request SR10280004314794. It’s been over 5 days with no internet since 29th April. Every day I’m told “24 hours,” but there’s no resolution. If you’re unable to fix it, please be transparent. Very disappointing service—not recommended.

  • anitharai
    anitha (@anitharai) reported

    @veeransg5 @ACTFibernet Crap.. they just not interested in fixing issues.. It’s just mentality of Indian service providers.. they will take full amount but can’t provide service .. they take power from your home n provide connection to others .. there will be around 10-20 connections from each box ..

  • Pradeep64662977
    Pradeep Kumar Sahu (@Pradeep64662977) reported

    @ACTFibernet Hey Guys, can someone look into the issue and solve it right away? I work is impacted because of no internet. And it is very difficult to wait until morning to get it sorted.