ACT Outage Report in Saint Thomas Mount, Kancheepuram, Tamil Nadu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (66%)
- Wi-fi (25%)
- Total Blackout (7%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Saint Thomas Mount, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 4 days ago |
|
Chennai
|
Internet | 11 days ago |
|
Chennai
|
Internet | 12 days ago |
|
Chennai
|
Wi-fi | 16 days ago |
|
Chennai
|
Wi-fi | 18 days ago |
|
Chennai
|
Wi-fi | 20 days ago |
Community Discussion
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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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Sathish Babu B (@Bala_Sathish) reported from Saidapet, Tamil Nadu@ACTFibernet This is very bad, I still don't have a resolution for the outage...I will wait a couple of days and move on to another service provider. The general feedback on your service is poor, wonder if you have given up due to competition from @JioCare #JioGigaFiber
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Ramanathan V (@_Ramanathan) reported from Sholinganallur, Tamil Nadu@ACTFibernet Not working again. Battery backup is not there.
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Srinivas Rao Gudla (@srinivasgudla) reported from Chennai, Tamil Nadu@ACTFibernet A quick reply will really make customer happy. #Fail
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Manikkavasagam (@replymanik) reported from Sholinganallur, Tamil Nadu@ACTFibernet cheaters.. never buy thiz!!!
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Venky Deejay (@venkydeejay) reported from Saidapet, Tamil Nadu@harish2you @ACTFibernet @ACTFibernetHYD Rip @ACTFibernet I have been living with slow internet for months. Though they have tat for every issue reported, most of them were temp fix for me!
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Manopari (@manopari_9) reported from Pallāvaram, Tamil Nadu@ACTFibernet Worst in network connection, just advertisement only not worth for that
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G.Ananthakrishnan (@ganant) reported from Chennai, Tamil Nadu@dinakaran @ACTFibernet For me there's no internet service, now approaching 72 hours! I thought some new entrant has poached all ACT staff!
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Vinoth Rathore (@vinothrathore) reported from Chennai, Tamil Nadu@ACTFibernet my Internet not working for past 3 days. Complaint raised already. Acc no 103687954159. Please solve this immediately.
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Venkateshwaran (@being_venky) reported from Chennai, Tamil Nadu@ACTFibernet provides one of the worst services to their customers, it's been 12 hrs since I had raised my complaint for internet connection failure still i have not recieve any calls regarding that. This is one of the worst services ever had.
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Harikrishna Gaura (@Gaura2000) reported from Nāvalūr, Tamil Nadu@ACTFibernet For being a Sincere Patron I am being cheated and trust broken by your Sales Team. Took my Connection in 2017 September and Sales told me take a One year connection at one shot we provide free modem router TP Link speed upto 200mps even though my connection 1/1
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Ashish Tiwari (@12_ashish) reported from Sholinganallur, Tamil Nadu@ACTFibernet Double standards by team @ACTFibernet I am yet to receive an update from your team on the complaint raised by me
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nagarrajanraghunatha (@mightydarknight) reported from Sholinganallur, Tamil Nadu@DoT_India @reliancejio @JioFanClub @ACTFibernet thanks @reliancejio #JioFiber #JioGigafiber it's been three months and my complaint is not resolved. Made decision to quit @reliancejio moved back to @ACTFibernet unhappy customer experience would really bring you down bye
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vishnuvarthan (@I_mvishnu) reported from Sholinganallur, Tamil NaduUnable to reach customer care @ACTFibernet . Utterly disappointed with this poor service...
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Dr Sunil Kalmath MD (@DrLighthunter) reported from Sholinganallur, Tamil Nadu@ACTFibernet I'm facing frequent connectivity outages here at Chennai. Your customer care doesn't respond. No concrete solution. You have three hours to resolve this before I decide to switch to a different provider.
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G.Ananthakrishnan (@ganant) reported from Chennai, Tamil Nadu@ACTFibernet I have replied to you, internet down even 24 hours later.
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Puvi (@Puvi6129) reported from Chennai, Tamil NaduHello @ACTFibernet here is my account number : 103106735265,I paid for your STREAM TV 4K on 16th of August,Till now I didn’t receive the product.I called your so called customer care more than 10times and i got a response saying wait for another two days. Pathetic service
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Karthikeyan (@ratkutti) reported from Chennai, Tamil Nadu@ACTFibernet Stream TV 4K booted up and I was setting up. It rebooted on its own saying an Android update is installing. Now it just displays the ACT logo and then falls into a reboot loop. Customer service is not picking up. No reset switch to be found.
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Sathish Babu B (@Bala_Sathish) reported from Saidapet, Tamil Nadu@HathwayBrdband Lol, I am not your customer...I am sure you cannot fix my connectivity issues with my @ACTFibernet
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Ashish Tiwari (@12_ashish) reported from Sholinganallur, Tamil NaduHi! No response here as well. Poor support @ACTFibernet
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G.Ananthakrishnan (@ganant) reported from Chennai, Tamil NaduNow marking 60 hours without @ACTFibernet service, and no word from them on what the problem is!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Udayan Raj Singh (@panzer_rommel) reported@ACTFibernet I have DM you the details please solve my issue, no response from your side
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Ⓜ️ahesh Kalikot🅰️👨👩👧 (@Mahesh2704) reported@ACTFibernet how to cancel the zee subscription activated thru act Fibernet??
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karthikeyan (@karthikgs7) reportedHi, @ACTFibernet, It’s been a week since I raised request to shift my connection, still I have not heard anything. When I check the app, it is not showing expected resolution date. How long I have to wait to hear!!!? #actfibernet #actbangalore
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Pallavi A (@Khanabadosh_P) reportedWhat a **** service from @ACTFibernet. Not only is the internet down in my area since morning, worst the local engineer/area incharge refuses to answer my call. Have been trying for last FOUR HOURS!!!
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vishal chaturvedi (@vishalc2005) reported@ACTFibernet Stupid bot
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Nitin mathur (@nimathur) reported@ACTFibernet Every ACT person tells different things about problem resolution.Instead of FTR closure after every call or email, solve customer problems. How do you check whether customer problem is solved or not ??
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Uday Shankar (@udayshankar448) reported@ACTFibernet No internet in Ittamadu Bangalore since yesterday afternoon. Find the ticket details below: Your request SR10261220486832 is tentatively expected to be resolved by 8/20/2021 03:00:00 PM (MM/DD/YYYY). Please resolve the issue as soon as possible
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jason_s (@jason_blakewood) reported@ACTFibernet whats the point of having a customer support chat in the app if it shows "something went wrong Try again later" everytime I try to register a complaint. I've been trying to register a complaint for three days. But the app is useless and there is no other option also
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Richie (@complicatedRJ) reported@ACTFibernet : What a pathetic service you guys have ? No one is even bothering to answer my request. Your service people showed much enthusiasm in collecting the money rather than providing me the service. It’s been 4 days and my work’s been completed stalled. 🤯🥵
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Sumanth Dixit (@sumanth_dixit) reportedDear @ACTFibernet , I am totally devastated by the service I have received over the issue of internet connection being fluctuating. The field engineers visiting my house are not responsive and lack minimum courtesy of enquiring and resolving the complete issue.(1/2)