ACT

ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu 02/21/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu

The most recent ACT outage reports came from the following cities: Chennai.

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City Problem Type Report Time
IndiaChennai Wi-fi
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Wi-fi
IndiaChennai Internet
IndiaChennai Wi-fi

Community Discussion

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ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • abishek_1997 Abishek Venkatesh (@abishek_1997) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I don't think I'm going to recommend your service to anyone in my circle. There isn't proper response from your area managers. So I'll wait for couple of days, if there isn't any improvement, I'll have to shift to any other service provider. 4/n

  • Bharatkandoi92 Bharat Agarwal (@Bharatkandoi92) reported from Chennai, State of Tamil Nādu

    @JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP

  • Naren_K_C Naren K C (@Naren_K_C) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Technical Person doesn't even bother to do any kind of checks or troubleshooting Nandha Kumar +917358798626 Madhesh +919384663132 This is not the first time in this month The above people are not evening responding back to customer even after fixing the issue

  • M_HaroonRasheed HaroonRasheed (@M_HaroonRasheed) reported from Chennai, State of Tamil Nādu

    @DineshK336699 @ACTFibernet Worst experience with ACT man.. 😌😌 #ACTFibernet #looting thaan 🤔

  • KRIHANSH MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Hello, I am yet to receive any cal or updates regarding the issue. I am experiencing one of the worst customer care experience from a broadband network. 🙄

  • Naren_K_C Naren K C (@Naren_K_C) reported from Chennai, State of Tamil Nādu

    @ACTFibernet No Proper communication between your Customer Care & Technical Team. No Internet - Register a complaint on the App The Technical Person comes & says it's just a server issue & it'll get resolved in 30 minutes since 5pm on Oct 20 & nothing is fixed.

  • KRIHANSH MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, State of Tamil Nādu

    @ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID

  • sainathsr95 Sainath S.R (@sainathsr95) reported from Chennai, State of Tamil Nādu

    @ACTFibernet pathetic Support, always get,' your call position in queue is more than 30 ' 😡

  • Bharatkandoi92 Bharat Agarwal (@Bharatkandoi92) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.

  • CRAdityaNarayan Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, State of Tamil Nādu

    @narayananh @ursprattlingly @ACTFibernet They are a different breed altogether. Internet is good. Service is third rate and dishonest. Call for more details.

  • Naren_K_C Naren K C (@Naren_K_C) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Oct 7 same issue - kept restarting my router & after 4 hours only when I called the technical person, he said that the Junction Box power was turned off by the other user. Am I paying for the Internet only to use on alternative days ?

  • sriganeshr Sriganesh Raman (@sriganeshr) reported from Chennai, State of Tamil Nādu

    @varunkrish Is @Airtel_Presence good? I've @ACTFibernet. Speed is good but every five minutes the connection disconnects for free seconds or minutes and then comes back. While Netflix and all ok, the problem comes when doing video conferencing

  • santhanam_offl Santhanam (@santhanam_offl) reported from Sholinganallur, State of Tamil Nādu

    @pk_views @HathwayBrdband @ACTFibernet best in customer service🔥🔥

  • vm285 marketsfan (@vm285) reported from Chennai, State of Tamil Nādu

    @Airtel_Presence any reason why you should be charging me for the days your network is down? @reliancejio @ACTFibernet which of you guys can provide me with Wi-Fi connection immediately or asap

  • CRAdityaNarayan Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, State of Tamil Nādu

    @narayananh @ACTFibernet Yeah that's why I dumped them. That's because the server box battery is weak. Good luck asking them to change that! I left after one such problem where the neighbour didn't want the box in their house & internet got cut for 17 days straight! Airtel or Jio is better off!

  • sricinu CinuMarkets (@sricinu) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet can you please check my service request where Netflix charges are levied while I have disconnected from Aug 15

  • CRAdityaNarayan Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, State of Tamil Nādu

    @ursprattlingly @narayananh @ACTFibernet Typical behaviour of these South Indian service personnel. Don't want to be proven wrong. Huge egos. Even Airtel people are like that.

  • KRIHANSH MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I have made multiple escalations or complaints via all contacts. Still no response, are you ppl even bothered about the customers ? Payment received correctly and it’s been 7 days no proper response for the new setup. Worst ever customer service experience.

  • piyush32756354 piyush (@piyush32756354) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet what the hell is your customer care service man. Been awaiting for long time but unable to connect ..without our concern how can you take make auto payment ? Hell on your service . Better call us back or face a legal heat ? This is 2nd time happe

  • aadhavkk Aadhav Kannadhasan (@aadhavkk) reported from Chennai, State of Tamil Nādu

    @ACTFibernet One of the worst servers with heavy pricing ! Been registering complaints for a the last 1 month about the connectivity issues and no internet problems.. it has not been resolved ! Paid for 6 months and i’am stuck now ! #ActFiberNet be like 🤯

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Shaikasia Shaikasia (@Shaikasia) reported

    @ACTFibernet poor service provided.i have raised a request for relocation but instead the person has closed it without giving any resolution

  • 22vishaljain VISHAL JAIN (@22vishaljain) reported

    @ACTFibernet Poor

  • Ka3_Nee Naa-Nee (@Ka3_Nee) reported

    @ACTFibernet the internet service is not smooth....continued buffering and slow loading webpage...kindly assist at earliest

  • venkatsobers Always a Realist (@venkatsobers) reported

    @ACTFibernet Day light Robbery by ACT , asking to pay Thousands for unused service.

  • SrikanthSrikri1 Srikanth Srikrishnan (@SrikanthSrikri1) reported

    @ACTFibernet i .. worst experience with you.. u don't have proper escalation matrix.. it's been 3 weeks now since I raised a request for refund.. but nothing happened..

  • prabir_mahato prabir mahato (@prabir_mahato) reported

    @ACTFibernet No one has contacted so far, shows your customer support.

  • los7cau53 Ratna Teja (@los7cau53) reported

    @ACTFibernet No call. No updates. Internet down from 3 days. Raised a disconnect request. Thanks.

  • ateeqrahman0636 Ateeq Rahman (@ateeqrahman0636) reported

    @Airtel_Presence If it is not possible to provide the high speed on both the bands kindly refund my amount I will swith to some other network like @reliancejio @ACTFibernet etc etc.

  • SanthoshGadam1 Santhosh Gadam (@SanthoshGadam1) reported

    @ACTFibernet WTF Ticket No SR10164973556134 as closed but not getting internet it's 3 days. Worst service..what is this you collecting monthly amount not providing internet. And I loose 3 days of my salary will you pay that amount? Worst service no one as contacted me.

  • _ashwanthkumar Ashwanth Kumar (@_ashwanthkumar) reported

    @TraderLogical @ACTFibernet They send you an email for each invoice. I usually use that for auditing than depend on their customer service.