ACT outages and service status in Saint Thomas Mount, Tamil Nadu
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Full Outage Map
- ACT generated 2 outage signals in the last 24 hours around Saint Thomas Mount, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 12, 8:17 PM GMT+5:30.
- Internet (61%)
- Wi-fi (22%)
- Total Blackout (17%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Saint Thomas Mount, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
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Wi-fi | 11 hours ago |
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Chennai
|
Total Blackout | 20 hours ago |
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Chennai
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Internet | 3 days ago |
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Chennai
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Internet | 3 days ago |
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Chennai
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Internet | 3 days ago |
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Chennai
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Internet | 3 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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Marimuthu.K (@Marimuthu2201) reported from Sholinganallur, Tamil Nadu@ACTFibernet : Dear Team , is act network down . I can’t reach customer care and the WhatsApp chat not working , my internet is not working please check asap
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Senthil Kumar D (@sdsenthil) reported from Sholinganallur, Tamil Nadu@ACTFibernet @ACTFibernet Dear ACT management, I m the loyal customer of ACT Chennai. Now a days ACT customer care service is pathetic. Team leads are closing the ticket without resolving it. My issue is pending more than two weeks now.
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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Prince Solomon (@princeutters) reported from Saidapet, Tamil Nadu@ashokkumarvenky @ACTFibernet Finally issue is fixed Thanks @ACTFibernet
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Sudharsan Hari (@sudharsanhari) reported from Sembiyam, Tamil Nadu@ACTFibernet why is your customer service soo pathetic. Internet has down for 15 hours and still the call centre wants 24hour to attend to it. Also this is the 2 time in 2 weeks that this has happened.
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Nrusimhan Seshadri (@Nrusimhan1) reported from Chennai, Tamil NaduIs there any problem with @ACTFibernet in Chennai because of the #CycloneNivar or the problem is only for me?
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Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426
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Mohan (@Mohan15031987) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.
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Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu@ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud
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Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu@ACTFibernet one particular website is not working I Have sent the link through DM. Urgent pls attend it ASAP
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Sudharsan Hari (@sudharsanhari) reported from Saidapet, Tamil Nadu@ACTFibernet need help adding GST no. To my account.
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Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu@ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?
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Deepak Gopal (@deepakgopal19) reported from Chennai, Tamil Nadu@hotstar_helps I took down my previous reply as app was working because I was connected hotstar with mobile data and changed to wifi while hotstar playing in bg..but once i closed and opened the app it's not working in wifi.@ACTFibernet kindly do something if you can here with this dns settings
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Sivakumar (@Siva3233) reported from Sembiyam, Tamil Nadu@LMKMovieManiac @ACTFibernet No They are good service provider
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Kamal Rizani (@kamalrizani) reported from Chennai, Tamil Nadu@ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution
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Rahul Kannan K (@RahulKannan_K) reported from Chennai, Tamil NaduMany thanks to @ACTFibernet for providing free WiFi facility to all schools in Chennai Corporation Although the service is provided for free,so far the quality has not diminished in the slightest Even if the connection is repaired, it will be repaired immediately🙏 @ActfiberC
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Shaji Mathews (@ShajiMathews3) reported from Sholinganallur, Tamil Nadu@ACTFibernet My Act fibernet is down since yesterday. Was promised that it will be rectified by today evening. 8 families are affected due to this. Your ACT Fibernet Ticket no: SR10366651102864 has been registered. Will you please ACT. Thanks
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Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu@ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Kumar (@satyiki90) reported@ACTFibernet @FiberAct What is the status of my connection? Account Number: 102801995313 Issues: 1. Firstly your sales employee updated wrong number on Application. 2. Updated no. not visible to installation person. 3. Called customer care they have no clue of installation
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Telugu Cinema Fan (@cinemababa) reported@ACTFibernet another day with no response from any of the assigned support engineers.
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R G Shubham (@RGShubham2712) reported@ACTFibernet It’s high time you guys start focusing on service instead of sales. My internet has been frequently facing downtime and it's been more than 15 hours, no one has called me or resolved the issue.The calls(12 since morning) that I get is for plan renewal due this month.
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Rishi Anand Pandey (@PandeyRishii) reported@ACTFibernet Call me anytime before 8 pm , but solve the issue ... already had a long call with your customer care and billing teams who have denied service even after avknowleding that the service fault at company end
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OG (@ravi_bhat10) reported@ACTFibernet hi this is the second time in a week I am facing internet connectivity issue. Last time when it happened, the technician (hemanth) rejected the calls and didn't provide any update on the ETA. I hope this time it will be managed properly and get proper response.
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Deepak 999 (@Deepak999410360) reportedSR10780147576114 SR10780124997114 What a pathetic service you provide @ACTFibernet you need ages to resolve a issue ?
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Sumit (@spnagori) reported@ACTFibernet it's been a week and still there's no resolution. How much more time do you need to respond?
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Naga Gowtham T (@NagaGowthamT) reported@ACTFibernet if u can't provide a connection,why collect payment first? It has been days since I paid ₹1295 and nobody has contacted or installed anything.Around 50 calls to customer care multiple emails to support and still no proper response Extremely disappointed with this..
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Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported@ACTFibernet With out solution closed the ticket
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Santosh Kumar (@santoshone544) reported@ACTFibernet I got internet issue which took 2 weeks to fix so went for disconnect on April13th but still my amount is not refunded ?? It’s too horrible experience and I almost called 15 times to your customercare but no use. Can you fix this or should we reach consumer forum??