ACT

ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu 01/18/2026 18:30

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu

The most recent ACT outage reports came from the following cities: Chennai.

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City Problem Type Report Time
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • GopiStm gopi krishna (@GopiStm) reported from Chennai, State of Tamil Nādu

    @ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.

  • swatirockz Kalyani Kanti (@swatirockz) reported from Saidapet, State of Tamil Nādu

    @techieadi @ACTFibernet Bro...their customer service is very poor bro.....you already know about it ...

  • rusrinivas R U Srinivas (@rusrinivas) reported from Chennai, State of Tamil Nādu

    @ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.

  • Triplicaneprabu Triplicane Prabhu (@Triplicaneprabu) reported from Chennai, State of Tamil Nādu

    Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)

  • karthik1406 Karthik Ganesan (@karthik1406) reported from Chennai, State of Tamil Nādu

    @ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.

  • cosmos_prasanna Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet

  • GopiStm gopi krishna (@GopiStm) reported from Sembiyam, State of Tamil Nādu

    @ACTFibernet worst customer service

  • raghav1897 Raghav1897 (@raghav1897) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet When mistake are from ur side u guys do not tend to respond. Is this what you charge us monthly for ur service. very pathetic I'm completely done with ur service

  • AravindThiyaga4 Aravind Thiyagarajan (@AravindThiyaga4) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡

  • GopiStm gopi krishna (@GopiStm) reported from Sembiyam, State of Tamil Nādu

    @ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service

  • kamalrizani Kamal Rizani (@kamalrizani) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution

  • virtuepragya Pragya Malaviya (@virtuepragya) reported from Chennai, State of Tamil Nādu

    @ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?

  • pvnatarajan P V Natarajan (@pvnatarajan) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.

  • arunananth Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet I can understand the rainy situation but you need to try to give the uninterrupted service. From evening I am facing buffering issue. Please look on it.

  • harihara010 Hari Kumar (@harihara010) reported from Sholinganallur, State of Tamil Nādu

    internet is not working, @ACTFibernet

  • karthik1406 Karthik Ganesan (@karthik1406) reported from Chennai, State of Tamil Nādu

    @ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????

  • rahul_s_vasan Rahul Srinivasan (@rahul_s_vasan) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful

  • cosmos_prasanna Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, State of Tamil Nādu

    @ACTFibernet WFH got hit by this. Pls fix asap.

  • RahulKannan_K Rahul Kannan K (@RahulKannan_K) reported from Chennai, State of Tamil Nādu

    Many thanks to @ACTFibernet for providing free WiFi facility to all schools in Chennai Corporation Although the service is provided for free,so far the quality has not diminished in the slightest Even if the connection is repaired, it will be repaired immediately🙏 @ActfiberC

  • sekartweets Rajasekar (@sekartweets) reported from Chennai, State of Tamil Nādu

    @ACTFibernet hi Internet is not working here can you pl check

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • shantanu_19 Shantanu jagtap (@shantanu_19) reported

    @ACTFibernet इस जन्म में हो जाएगा क्या relocate WiFi?? Your helpline agents are so dumb they don't even know the process to expedite and deny to have conversations with supervisors. Sick of your delay in service. Accept that yours is not a customer friendly company. 👎👎👎👎

  • InfoVinay4u Vinay Singh Rajput (@InfoVinay4u) reported

    @ACTFibernet It's been more than 20 hours still your team is telling us that it will resolve by midnight today And the way your executive handle issue that is pathetic

  • sasikanth89 sasikanth (@sasikanth89) reported

    @ACTFibernet @ACTFibernetHYD No internet from yesterday morning. No response even after calling 5 times for complaint n resolution. Pathetic service

  • dutt_phani phani Electronics Engr (@dutt_phani) reported

    @ACTFibernet @ACTFibernet still no solution to problem Are you working...? Sleeping..?

  • SaiVamsiB Sai Vamsi (@SaiVamsiB) reported

    @ACTFibernet I noticed the issue is with CAT 5 cable. Because to get the better speed CAT 6 cable is necessary. Area office people are not responding properly.

  • WatsInDName6 No_One (@WatsInDName6) reported

    . @Airtel_Presence @airtelindia what horrible service airtel. Was using @ACTFibernet for last 6 years never did any tech issue took 2-3 hours to resolve. Just got airtel installed and Now it’s been a day since no one is addressing my complaints about the tech issues. Fix it!!

  • PratalohitA Pratalohit Anshuman (@PratalohitA) reported

    @ACTFibernet After reactivation of my connection internet is not working. Please help.

  • chaitanya_kn krishna chaitanya🌊 (@chaitanya_kn) reported

    @ACTFibernet worst speed. Internet doesn't work🤦

  • vickyvicky87 vicky khater (@vickyvicky87) reported

    @ACTFibernet Spoke to ur cc and she said hold on and after 5 min she disconnected the call... Bloody hell... Disgusting service... Ridiculous

  • Njalan_tsk Nikhil Jalan (@Njalan_tsk) reported

    @ACTFibernet @ACTFibernet i will wait till Monday for a resolution.. after that I am going to reach out to Mr. Malladi