ACT outages and service status in Saint Thomas Mount, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Saint Thomas Mount, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 23, 11:37 AM GMT+5:30.
- Internet (59%)
- Wi-fi (24%)
- Total Blackout (18%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Saint Thomas Mount, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 3 days ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Wi-fi | 9 days ago |
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Chennai
|
Wi-fi | 9 days ago |
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Chennai
|
Wi-fi | 11 days ago |
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Chennai
|
Wi-fi | 13 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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Dr. Biglee Murali (@bigleemurali) reported from Chennai, Tamil Nadu@ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private
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Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu@kaapiccino @Truecaller @ACTFibernet I have been trying to talk to the customer support of ACT for the past 2 months. But in vain. Is there a no. we can reach out to ACT? For exisiting customers. They don't pick up calls.
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Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu@ACTFibernet Dear Act, Your team has given extension till 25th November 2022, but due to some medical issues i am unable to remit the payment. I request you to kindly extend the due date till next week. I assure that the payment will be made before the said date.
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Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu@ACTFibernet one particular website is not working I Have sent the link through DM. Urgent pls attend it ASAP
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kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu@ACTFibernet 2nd time this month my internet connection is down! PLEASE HELP
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Ganeshvkarthik (@ganeshvkarthik) reported from Chennai, Tamil Nadu@ACTFibernet Internet is not working for last 2 days and registered a compliant in app and called up the helpline nos. No response instead false commitment Ticket no : SR10349072032232. Kindly resolve the issue by today as we are more depended on data for online classes and WFH
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Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu@ACTFibernet Your Team had called me and informed that time extension was provided till month end. But suddenly now service disconnected. Kindly reconnect the line and confirm.
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Sai Santhosh S (@SaiSanthoshS) reported from Chennai, Tamil Nadu@ACTFibernet my connection has been out from sat early morning. No response for the Ticket no: SR10366544395384. No one has called or provided an update on what is gng on. Abysmal service.
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Sivakumar (@Siva3233) reported from Sembiyam, Tamil Nadu@LMKMovieManiac @ACTFibernet No They are good service provider
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Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu@ACTFibernet More than 8 hours internet is not working. We have registered complaint in morning itself, still no solution. Whether you will reduce the monthly charge for not functioning of internet?
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Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu@ACTFibernet Worst ever coverage and poor customer service is what I've been experience for the past few months from you! My complaints regarding slow speed issues are getting closed without even resolving it and without my consent! Time close the connection!
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India
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Sivasankaran (@Sivasan31403638) reported from Nanmangalam, Tamil Nadu@ACTFibernet We are struggling to have internal shifting done by your team in Chennai. My account is 103672590973. Your team is not reachable and they close the issues raised without resolving. What kind of service is this?
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majid (@kaapiccino) reported from Chennai, Tamil Naduadai @Truecaller chumma you're categorising @ACTFibernet calls under SPAM and cutting calls, unable to talk to them after registering complaint as my internet not working! please understand the delicate situation! #Truecaller
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kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu@ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!
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Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu@ACTFibernet Facing internet connectivity issue for nearly 30 min. Complaint registered and no action taken yet. How long we need to suffer for incompetence from your side.
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Shaji Mathews (@ShajiMathews3) reported from Sholinganallur, Tamil Nadu@ACTFibernet My Act fibernet is down since yesterday. Was promised that it will be rectified by today evening. 8 families are affected due to this. Your ACT Fibernet Ticket no: SR10366651102864 has been registered. Will you please ACT. Thanks
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet @ACTFibernet team: Kindly provide alternate source of internet to customers till the time you resolve the issue! You can't take things for granted. Either provide alternate source like dongle or Extend 4X days in our validity for each day wasted due to issue from your end!
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buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu@ACTFibernet why was i charged extra 110rs this month? Need to connect with customer care
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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amit kumar gupta (@amitk71) reported@ACTFibernet Pathetic…..Technician’s come without proper equipment promise to be bak soon but never come bak. You guys can send numerous emails msgs to remind for renewal of ur pathetic serviced. My fault to have done the renewal. Cancel my subscription n refund the money. Chor company
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Nobel Sage (@jonahnevil) reported@ACTFibernet Even if you escalate no progress will be there madurai ACT team are clueless and insufficient..if you still need to go ahead in business you need to add more ppl who really care about your customer
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Abhishek Kumar Singh (@travelgeekabhi) reported@ACTFibernet @ACTFibernet This is really unfair. Your call center executives keep repeating the same lines and extending timelines again and again — It’s a major issue and will take some time.” It has already been 2 days without internet and still no proper resolution or clear timeframe.
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ramesh tgo (@ramesh_tgo) reported@ACTFibernet I was explicitly told by ur back end team that an opt was required to close this ticket. I dint get one and I dint give them one. So when u can't figure out a solution, u unilaterally decide to screw what the customer wants and close the ticket?? Explain this like in 5.
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Shyam Mamidi (@mamidi_shyam) reported@ACTFibernet Following a brief 30 minute storm the Fiber went down and now this is the third day and it’s still not up. All we get it the standard message that it is taking more time. Can someone ensure that some decent service level is assured?
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anandvijayan (@anandvijayan) reported@ACTFibernet i renewed my connection for 6 months . Not able to access as it says password wrong . Really irritating time to change . Anand Vijayan 10567115 . I am 10 year old customer
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Piyush Chowdhary (@rcpiyush) reported@ACTFibernet Any update???? This is pathetic service
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Rajesh Ray #AHF🇮🇳 (@RAJESH196588) reported@ACTFibernet Team I need a time line that by when this issue will be resolved
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shasha (@blackandwitty) reported@ACTFibernet Thank you for the response. However, the issue is still unresolved as the connection has not yet been installed despite payment being completed several days ago. I request a Full refund of the amount paid. Please avoid generic responses and provide a clear resolution update.
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Ashish Dhaniwala (@thenameashish) reported@ACTFibernet @ACTFibernet I have been hearing the same response from the past 10 days from your X handle and customer care as well. I do not understand what is taking so long.Can you provide me an ETA?