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ACT Outage Report in Saint Thomas Mount, Kancheepuram, Tamil Nadu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Full Outage Map

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 66% Internet (66%)
  • 25% Wi-fi (25%)
  • 7% Total Blackout (7%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 4 days ago
Chennai Internet 12 days ago
Chennai Internet 12 days ago
Chennai Wi-fi 16 days ago
Chennai Wi-fi 18 days ago
Chennai Wi-fi 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • BharatB54887368
    Movie,Game,Travel, Foodie 🤤😋😍💥 (@BharatB54887368) reported from Chennai, Tamil Nadu

    @Sathya_Grssn In Airtel Also Same Problem So Just I Moved To @ACTFibernet Speed is 10mbs/S in Mobile And in systems 60mbs/s

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Facing internet connectivity issue for nearly 30 min. Complaint registered and no action taken yet. How long we need to suffer for incompetence from your side.

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet very worst network. Poor speed. Opted for 200mbps barely getting 100.. customer service is like hell..

  • Marimuthu2201
    Marimuthu.K (@Marimuthu2201) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet : Dear Team , is act network down . I can’t reach customer care and the WhatsApp chat not working , my internet is not working please check asap

  • RahulKannan_K
    Rahul Kannan K (@RahulKannan_K) reported from Chennai, Tamil Nadu

    Many thanks to @ACTFibernet for providing free WiFi facility to all schools in Chennai Corporation Although the service is provided for free,so far the quality has not diminished in the slightest Even if the connection is repaired, it will be repaired immediately🙏 @ActfiberC

  • vb_vijaybaskar
    Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu

    @ACTFibernet one particular website is not working I Have sent the link through DM. Urgent pls attend it ASAP

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    @ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    In Chennai,Annanagar @ACTFibernet service is not working for last 3days ,7th Main AnnaNagar.Ch-40. No response & No service engineer visited our inspite of Continuous request & Calls to all available numbers & Customer Care.Till this Moment no internet connectivity & we r Losing!

  • vb_vijaybaskar
    Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu

    @ACTFibernet My internet is not working from morning. Details sent through DM

  • icemangoiya
    Vijay Karthik (@icemangoiya) reported from Chennai, Tamil Nadu

    @ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.

  • SijuMath
    siju mathew (@SijuMath) reported from Saidapet, Tamil Nadu

    Two days No internet! Customer support hangup on calls, application dosent work on other datas! Totally makes me worried. Who can resolve this? #ACTFibernet #ACTFibernetchennai #ACTFibernet india

  • Bala_Sathish
    Sathish Babu B (@Bala_Sathish) reported from Saidapet, Tamil Nadu

    @ACTFibernet The listed toll free number is not working 1800 1022 836... Please fix that first before you can start fixing customer issues..#ACT #Chennai #Broadband

  • teetotalar
    Swaminathan J (@teetotalar) reported from Chennai, Tamil Nadu

    @ACTFibernet my internet is completely unstable since yesterday evening. Could you check,

  • veda95037296
    veda (@veda95037296) reported from Chennai, Tamil Nadu

    @ACTFibernet 11110453 is not working

  • SundaramRama
    sundaram ramaswamy (@SundaramRama) reported from Chennai, Tamil Nadu

    @ACTFibernet is the worst service brand in my recent experience. They just don’t respond to a complaint of internet down! Aggressive to collect renewal cash and leave you to struggle with stupid Bot for service #ACTFibrenet_the_worst

  • ganapathi52
    Ganapathi (@ganapathi52) reported from Chennai, Tamil Nadu

    @ACTFibernet I see a sharp decline in your service? Are you closing down?

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet When mistake are from ur side u guys do not tend to respond. Is this what you charge us monthly for ur service. very pathetic I'm completely done with ur service

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet It's been more than 1 hour and there has been no response from ACT.Despite living in Chennai we are facing this issue. Done with ur pathetic service from nxt month

  • ArivukkarasuM
    Arivukkarasu (@ArivukkarasuM) reported from Chennai, Tamil Nadu

    Worst broadband service @ACTFibernet @FiberAct . Simple modem reset issue not resolved in 24hours every time customer service says this time, that time but non happened so far. False commitment. ACT BUT NO ACTION

  • arunananth
    Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet More than 8 hours internet is not working. We have registered complaint in morning itself, still no solution. Whether you will reduce the monthly charge for not functioning of internet?

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • PremGGaikwad3
    Prem.G .Gaikwad (@PremGGaikwad3) reported

    @ACTFibernet why is your customer care executive so pathetic.... Really dissatisfied with the way the handle the customer . Hope some one fixes this. Your executives cut the call and have the atrocity to yell at the customers. This is the worst customer service i have spoken to

  • LomasTushar
    Tushar Lomas (@LomasTushar) reported

    Can someone suggest best internet service in northwest Delhi. As @ACTFibernet is worst since November they couldn’t fix my internet issue. In result of which I just lost the internet without even letting me know they disconnected. #dontuseactfibernet

  • MuskaanKhadloya
    Muskaan Khadloya (@MuskaanKhadloya) reported

    @ACTFibernet @AnilKhadloya Do not post wrong misleading updates @ACTFibernet . Fix this issue urgently

  • amaanthinks
    Amaan Rizwan (@amaanthinks) reported

    @ACTFibernet is the absolute worst when you need it to work properly. Constantly going on and off for the last 2 days. Today its going off every 60 seconds. Switching to something else. They can keep my advance payment on the bill. No one cares.

  • Brams_Baadshah
    Bram's Baadshah (@Brams_Baadshah) reported

    The worst decision ever I had take to @ACTFibernet . Worst worst worst customer service ever. Worst is a small word. #Actfiber #Hyderbad. Come to our area @reliancejio @Airtel_Presence .

  • Brams_Baadshah
    Bram's Baadshah (@Brams_Baadshah) reported

    The worst decision ever I made to take @ACTFibernet . Worst worst worst customer service ever. Worst is a small word. #Actfiber #Hyderbad. Come to our area @reliancejio @Airtel_Presence .

  • MohdHussain38
    Mohd Hussain (@MohdHussain38) reported

    @ACTFibernet @KRISHNA83138665 Letter, the act. team is saying that I haven't paid for the router and the sales team guy hasn't updated the correct details and promised me to get the router delivered immediately on the next day and it's already been more than 5 days and I couldn't use the service without route

  • pukumar1
    Pushpam (@pukumar1) reported

    @ACTFibernet From evening Internet is down and expect resoulation time is tomorrow so what people will do for 24 hours without internet.. what a SERVICE !!

  • vamsyyy
    vamsee krishna (@vamsyyy) reported

    Dear Act Fiber net team, tired of raising complaints and no response from any one. Please help me with the Service request no SR10163804026794. @ACTFibernetHYD @ACTFibernet

  • PremGGaikwad3
    Prem.G .Gaikwad (@PremGGaikwad3) reported

    @ACTFibernet Dear @ACTFibernet my concern is that the way your customer care behaves is not apt . It's is not only me two more of my colleague said me the same. Please escalate and do something .cus pay for 3 months pack and it doesn't mean you can take it for granted.