ACT outages and service status in Saint Thomas Mount, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Saint Thomas Mount, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 30, 7:23 PM GMT+5:30.
- Internet (55%)
- Wi-fi (36%)
- Total Blackout (9%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 2: Problems at ACT
ACT is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saint Thomas Mount, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Total Blackout | 2 days ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 6 days ago |
|
Chennai
|
Internet | 9 days ago |
|
Chennai
|
Wi-fi | 11 days ago |
|
Chennai
|
Internet | 13 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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Nrusimhan Seshadri (@Nrusimhan1) reported from Chennai, Tamil NaduIs there any problem with @ACTFibernet in Chennai because of the #CycloneNivar or the problem is only for me?
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Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu@ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet
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gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu@ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service
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Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu@ACTFibernet It's been more than 1 hour and there has been no response from ACT.Despite living in Chennai we are facing this issue. Done with ur pathetic service from nxt month
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Rahul Srinivasan (@rahul_s_vasan) reported from Saidapet, Tamil Nadu@ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful
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Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu@ACTFibernet Dear Act, Your team has given extension till 25th November 2022, but due to some medical issues i am unable to remit the payment. I request you to kindly extend the due date till next week. I assure that the payment will be made before the said date.
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Aadhav Kannadhasan (@aadhavkk) reported from Chennai, Tamil Nadu@ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails
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Chamandeep Singh Kapoor (@NanakFarms) reported from Sholinganallur, Tamil Nadu@ACTFibernet your internet is not working from last 3 days and you guys keep closing my complaints from last 2 days but no resolution. Ur customer care is not helpful at all and your agent never came to check and just closed my complaints again ?? Doesn't help a bit ...
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Shaji Mathews (@ShajiMathews3) reported from Sholinganallur, Tamil Nadu@ACTFibernet My Act fibernet is down since yesterday. Was promised that it will be rectified by today evening. 8 families are affected due to this. Your ACT Fibernet Ticket no: SR10366651102864 has been registered. Will you please ACT. Thanks
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Sivasankaran (@Sivasan31403638) reported from Nanmangalam, Tamil Nadu@ACTFibernet We are struggling to have internal shifting done by your team in Chennai. My account is 103672590973. Your team is not reachable and they close the issues raised without resolving. What kind of service is this?
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ArunSeshadri (@ArunSeshadri1) reported from Sholinganallur, Tamil Nadu@ACTFibernet very poor service in chennai ,when.we.xall maximum you will ask is to change modem ,how many times you want us to change modem ,Reaching your team is very difficult you want all as a.complaint registration only
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Hari Kumar (@harihara010) reported from Sholinganallur, Tamil Naduinternet is not working, @ACTFibernet
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gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu@ACTFibernet very worst network. Poor speed. Opted for 200mbps barely getting 100.. customer service is like hell..
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Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu@ACTFibernet one particular website is not working I Have sent the link through DM. Urgent pls attend it ASAP
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Marimuthu.K (@Marimuthu2201) reported from Sholinganallur, Tamil Nadu@ACTFibernet : Dear Team , is act network down . I can’t reach customer care and the WhatsApp chat not working , my internet is not working please check asap
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Sabha ⚡ (@crsratnam) reported from Sholinganallur, Tamil Nadu@ACTFibernet Its a minor issue. Don't know why it is taking so long. Actually when they were fixing another connection they disturbed my connection. Total negligence.
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Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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Sundar G (@SunOfGan) reported from Chennai, Tamil Nadu@ACTFibernet guys internet not working for 4 days now. Pls help
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Srireng David (@srireng) reported from Chennai, Tamil Nadu@ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Aman Chowdhury (@AmanChowdhury_0) reported@ACTFibernet I purchased your plan for 6 months and it’s been 1 week WiFi didn’t get installed. No one from installation team is picking our phone. I called 20 times today. Worst service @ACTFibernetHYD @FiberAct
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Abhinav Kumar Dubey (@abhinavkrdubey) reported@ACTFibernet My wfh model is getting affected, I cannot take your apology. Fix it ASAP.
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1998🏏📽️🛕 (@sairamkaipa) reported@ACTFibernet Your technical cutting the call instead of taking the call. What is that big issue which is taking more than two days to fix the issue. Such a great service by @ACTFibernet . Atleast update the ticket in app with correct status and why it is delaying.
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vinay soni (@vinaysoni380) reported@ACTFibernet @ACTFibernet Really pathetic service. Old request is closed saying battery changed, but the condition is same. No power backup in the the wifi connection. As soon as power goes it gets off. SR10280055627718 new is raised.
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Poornima menon (@Poornimamenon10) reported@ACTFibernet @ACT_Issues has the worst customer service. I've been raising an issue continuously and nobody has bothered to address it.Only for new subscription they keep calling
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Chandru Anirudh (@ChandruAnirudh1) reported@ACTFibernet Uh ******* ******** @ACTFibernet from Mrng internet isn't working last week same problem and connect connect to customer care **** service I'm going to break ur box
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Bengaluriga (@NanBengaluriga) reported@ACTFibernet This is not at all acceptable. Provide service to the customers in Karnataka in Kannada. #serviceinkannada #kannada
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Nimish S Salpekar (@nimmo17) reported@ACTFibernet Been following up via calls for my connection shift request for one week. First ETA via email was 26 Apr, second ETA via app was 28 Apr, today it's 1 May. Also, your team says my shifting address is not their problem to solve for connection shifting. @jagograhakjago
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Cravingpeace93 (@isdwlyhni) reportedHorrible experience with @ACTFibernet Internet has been down for a day now and the resolution timeline keeps getting postponed with. The last eta was 9pm today and now the customer care team is also ghosting any questions. Ticket Id: SR10280009020434
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Cinephly (@saichndra) reportedIt’s been over a day since the @ACTFibernet internet went down and ticket SR10180055765264 has yet to be addressed…. I appreciate the consistency of their network. However, the occasional issues are frustrating to handle as their support is incredibly slow to respond & resolve.