ACT

ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu 03/01/2026 12:45

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu

The most recent ACT outage reports came from the following cities: Chennai.

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City Problem Type Report Time
IndiaChennai Internet
IndiaChennai Wi-fi
IndiaChennai Wi-fi
IndiaChennai Wi-fi
IndiaChennai Wi-fi
IndiaChennai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • Revanth_raj Revanth Raj (@Revanth_raj) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet I got the call and the problem is solved

  • PeterCherian Peter Cherian (@PeterCherian) reported from Sholinganallur, State of Tamil Nādu

    @gischethans @ACTFibernet That is poor service

  • visvickey Ⓥⓘⓖⓝⓔⓢⓗ Ⓥⓘⓢⓦⓐⓝⓐⓣⓗⓐⓝ (@visvickey) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Your people has reached out and resolved my request. Thanak for the support

  • sriganeshr Sriganesh Raman (@sriganeshr) reported from Chennai, State of Tamil Nādu

    @ACTFibernet hi my connection disconnects every couple of minutes for couple of seconds. I tried reaching call centre. Also, I want to set up a network repeater. Please help.

  • Nairizms GK (Gireesh Krish Nair) (@Nairizms) reported from Saidapet, State of Tamil Nādu

    thoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices

  • santhanam_offl Santhanam (@santhanam_offl) reported from Sholinganallur, State of Tamil Nādu

    @iSattish @HathwayBrdband Customer service is poor @ACTFibernet is good👌👍

  • veda95037296 veda (@veda95037296) reported from Chennai, State of Tamil Nādu

    @ACTFibernet my act is not working and your complaint number is also not working

  • rangarajan1904 Rangarajan (@rangarajan1904) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet I called the nodal officer and the problem was resolved, thank you :) ‘My bad, missed to update the status here! Apologies!

  • vinothrathore Vinoth Rathore (@vinothrathore) reported from Sembiyam, State of Tamil Nādu

    @ACTFibernet your service is pathetic. Its been 4 days my broadband is not working. No response from you. Complaint no SR10541619184872

  • arunananth Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet It is not resolved. Once after the lockdown please send the executive to find out the issue. Please keep this ticket in open status.

  • arunananth Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet WiFi connectivity is very bad. Need to resolve this issue at the earliest. Please do the needful.

  • paradarami saytu (@paradarami) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet always prefer ACT 🌹 some people stuck to ONE+ mobile bcs genuine user from genuine service, same way i like ACT 🌹

  • arunananth Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Suddenly WiFi is not working. I have registered a compliant in the portal. Morning some of your team worked in our premises, after that it has stopped working. Please look on it immediately.

  • vikashvas2002 vikash b (@vikashvas2002) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet not working raised complaint thru customer care executive yet know no response from technical team. Dear network providers solve any complaints immediately most #wfh #IndianEconomy #Lockdown2

  • arunananth Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, State of Tamil Nādu

    Without even providing solution @ACTFibernet team has closed my service request. I am following up with them to get a solution for poor connectivity. Till now no one is responding. Highly surprising!

  • sammienatorr Sammienatorr (@sammienatorr) reported from Sembiyam, State of Tamil Nādu

    .@ACTFibernet I have been trying to register for a relocation request from a week. your customer service is horrible!!

  • Pramodkumprusty Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, State of Tamil Nādu

    @ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.

  • viji_1985 Viji Iyer (@viji_1985) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet poo service. When I raise complaint that network is slow they execute who called me is telling me it will be like that when we stay away from router. Is the expectation that we sit in the router and use all the time?

  • fourtwoone PRABU MS (@fourtwoone) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.

  • deepak_seenu Deepak Srinivasan (@deepak_seenu) reported from Chennai, State of Tamil Nādu

    This is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • rilwanhaq RILWAN-HAQ (@rilwanhaq) reported

    @ACTFibernet 102769677377 Raised complaint multiple times with customer care still same.. I'm getting calls constantly

  • Giridhar_Mannav Giridhar (@Giridhar_Mannav) reported

    @ACTFibernet You are doing same mistake repeatedly, This not a good practice!! My account got reactivated again today. Last 4 digits 5070. Kindly fix it by today EOD.

  • Siddu8686 Siddu (@Siddu8686) reported

    Why should i need to keep an raising ticket for every two days, why it is frustrating now? The customer executives has pitched me to take action fibernet now it is frustrating me @ACTFibernet in a single week i have to raise an ticket twice, so i want to cancel my subscription

  • Bharati16371302 Bharatiya Mumookshu (@Bharati16371302) reported

    @ACTFibernet just can’t reach your support / can’t change plan with your really really poor app

  • iamyou198812 iAmYou (@iamyou198812) reported

    @ACTFibernet, internet is too slow today. Can you please check into this?

  • rilwanhaq RILWAN-HAQ (@rilwanhaq) reported

    Why is ACT WiFi worse than Bajaj Finance? I ignored the payment for ACT Fibernet for a month, and they started calling me 25-30 times a day. Even after disconnecting the service, I'm still getting calls. Is anyone else facing the same issue? @ACTFibernet @_DigitalIndia

  • ppant09 Pankaj Pant (@ppant09) reported

    @ACTFibernet I am getting frustrated with the service. iVR & Bots are useless beyond common issues. The service person in my locality is toooo busy to even pick up call. It has been over a week neither I could raise my complaint nor your service person is responding.

  • ajaypal047 ajaypal singh (@ajaypal047) reported

    @ACTFibernet what is so special about a new connection which requires like 40 stupid customer support calls with insanely clueless staff and 2 weeks without any result Anyone taking the new connection, perhaps consider another ISP Acc: 101784179036

  • Uday__Rg Uday Ramagiri (@Uday__Rg) reported

    @ACTFibernet Arey yaar I have two accounts for which account you are blocking these calls One is Vijayawada's wifi connection and another one in Secunderabad I opted for shift connection from vijayawada to secundrabad 🙏 you guys don't even have patience to listen customers problem worst

  • harishrvr1 harish (@harishrvr1) reported

    @ACTFibernet my internet is not working help me as soon as possible