ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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Vipin Kumar
(@vipinkumar_g) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Will there be any action against my complaint of not having the internet for last 37 days and request on the waiver of my bill which has been paid already. @DoT_India @TRAI
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Ashish Tiwari
(@12_ashish) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Hi Team. Very unhappy with your service. Been over 4 months chasing your team for the refund of my deposit given for WiFi router which your team already has taken but never sent my money to my bank. I am clueless as to whom to reachout to!
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Annamalai Valliappan
(@Tweetannuval) reported
from
Chennai, State of Tamil Nādu
Worst service by @ACTFibernet in Virugambakkam area! interference cont. For past two weeks! #ACTFibernet
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@HathwayBrdband Lol, I am not your customer...I am sure you cannot fix my connectivity issues with my @ACTFibernet
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Ashish Tiwari
(@12_ashish) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Double standards by team @ACTFibernet I am yet to receive an update from your team on the complaint raised by me
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Ashish Tiwari
(@12_ashish) reported
from
Sholinganallur, State of Tamil Nādu
Hi! No response here as well. Poor support @ACTFibernet
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BHARGAV T
(@BhagsBhargav) reported
from
Saidapet, State of Tamil Nādu
I donno why @ACTFibernet is becoming so worst these days. No customer support, bad signals, no proper maintenance. Worst experience with act. Can anybody please suggest good internet service provider in Valasaravakkam Chennai
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Annamalai Valliappan
(@Tweetannuval) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet The Worst customer care. If they can't answer properly, they disconnected our call. Happened three times today. Time to move on!
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Puvi
(@Puvi6129) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet here is my account number : 103106735265,I paid for your STREAM TV 4K on 16th of August,Till now I didn’t receive the product.I called your so called customer care more than 10times and i got a response saying wait for another two days. Pathetic service
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Srinivas Rao Gudla
(@srinivasgudla) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet A quick reply will really make customer happy. #Fail
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vikash b
(@vikashvas2002) reported
from
Villivākkam, State of Tamil Nādu
New customer for @ACTFibernet unprofessional my new router request not been solved 22nd I paid amount made a ticket customer care representative said maximum 7 days it not installed yet no response from sales team, technical team, nodal office.Worst experience we're should I ask
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saravana ks
(@saravanaks7777) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet Hi my ACT Fibernet Ticket no:SR1036359399322 has been registered on 14/May for relocation of my ACT 2 my new address. Still I didn't get a proper response from your side & I have never faced this kind of service from ACT.kindly work on my issue ASAP City:Chennai,TN
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Bala C
(@Balac43212) reported
from
Sholinganallur, State of Tamil Nādu
@sjc_7391 @HathwayBrdband Yes pls don't go for them .. choose @ACTFibernet or @Airtel_Presence .. service is extremely bad in @HathwayBrdband
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet This is very bad, I still don't have a resolution for the outage...I will wait a couple of days and move on to another service provider. The general feedback on your service is poor, wonder if you have given up due to competition from @JioCare #JioGigaFiber
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Dr Sunil Kalmath MD
(@DrLighthunter) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I'm facing frequent connectivity outages here at Chennai. Your customer care doesn't respond. No concrete solution. You have three hours to resolve this before I decide to switch to a different provider.
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Bala C
(@Balac43212) reported
from
Sholinganallur, State of Tamil Nādu
I used @ACTFibernet and @Airtel_Presence and even @BSNLCorporate but @HathwayBrdband has one of "the" worst response time compared to all others ..@reliancegroup @reliancejio will correct these concerns
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Revanth raj
(@Revanth_raj) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet @ChennaiIPL Csk can only be tamed by ACTU You can always trust ACTu. If CSK misses a SIXU ACTu doesn't miss to give 100MBPS Speedu. @msdhoni never misses to finish off in style #EngaHomeEngaAdvantage User ID :- 103015992334
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nagarrajanraghunatha
(@mightydarknight) reported
from
Sholinganallur, State of Tamil Nādu
@DoT_India @reliancejio @JioFanClub @ACTFibernet thanks @reliancejio #JioFiber #JioGigafiber it's been three months and my complaint is not resolved. Made decision to quit @reliancejio moved back to @ACTFibernet unhappy customer experience would really bring you down bye
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Shaji Mathews
(@ShajiMathews3) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet Unable to reach your customer service, continuously busy. My ACT fibernet is down. THOMAS SHAJI MATHEWS MOBILE 9600167897
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Venkat Jupalli
(@vraojupalli) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Bad services levels I have raised a complaint and no one is bothered to call back as well. #SR 1034870769842
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Deepika
(@Deepika24137179) reported
(2/2) @ACTFibernet I’ve called Customer care so many times now that my issue should have been escalated to ACT CEO at least. The latest ticket is SR11058731698044.
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Sivarama Krishna K
(@sivarama_k) reported
@HathwayBrdband Offers available on web login is not valid when we discuss with Executive. Ideally hathway is cheating its customers. where as @ACTFibernet gives same details as per the offers available for customer. So, planning to switch.
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Makat
(@iamMakat) reported
@ACTFibernet I'm a loyal customer for the past 5 years but your quality of resolution is very Very Poor...Not only for this time there are many instances where the resolution not provided within in the time promised. Please Guide me How do I Close my Account.
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Shrinivas Mhethre
(@SMhethre) reported
@ACTFibernet how many times should I raise SR for connectivity issue. Fix it a permanent solution or give my money back. #FailedNetwork #ActFiber
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Rishi Raj Srivastava
(@rishi__raj) reported
@ACTFibernet No sense of responsibility worst customer service.....highly disappointed...
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Amrish
(@Amrish59042564) reported
@ACTFibernet My transfer amt is not refunded what happens to that? If you can't provide service then why have you charged me 650? How can you expect me to pay for your incapability? This is unfair practice.
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Suresh Babu K
(@Suresh_Babu89) reported
@ACTFibernet I haven't given my complaint number . How would you fix. Auto System replies. Please find the below SR number. Service request for this issue is already raised with reference number . Our team is looking into it and will get back to you shortly.
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Arshdeep singh
(@stylebyarsh) reported
My Internet doesn't work even for 1 second when the power goes off. I have backup available. Have raised a ticket for the same multiple times and the battery was replaced but no luck. I need full refund of my 7 months payment as am switching to Airtel. @ACTFibernet
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praveen
(@cuddlypraveen) reported
@ACTFibernet Still the issue is same you people know the problem but u keep on trouble me like this
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Hitin mansharamani
(@hitzii) reported
@ACTFibernet #supportact broadband is down since afternoon. Atleast have the decency to inform the consumer the reason behind the downtime and how long will it be for. SR11059087722092 has been raised. customer care number there is no response.