ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
Day 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down
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ArunSeshadri
(@ArunSeshadri1) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet very poor service in chennai ,when.we.xall maximum you will ask is to change modem ,how many times you want us to change modem ,Reaching your team is very difficult you want all as a.complaint registration only
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majid
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet internet down for last 2 days!
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
Anyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
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நவின் குமார் (Navin) 🇮🇳
(@ksnavinkumar) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet It's ok to be down for once in a week I can accept that. But please don't do it ever single day please guys. I am paying my money to you for my work ok. Do take it serious. Have lost many days using my mobile net. It is not ok to be discounted in middle of important office meet
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R A M™
(@ramtweetshere) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet used my power connection even after disconnecting my connection for almost 18 months. No proper response or feedback. Worst service and attitude.
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Sudharsan Hari
(@sudharsanhari) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet why is your customer service soo pathetic. Internet has down for 15 hours and still the call centre wants 24hour to attend to it. Also this is the 2 time in 2 weeks that this has happened.
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Diwakar AS
(@asdiwakar) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.
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Nivas Ravichandran
(@nivasravi) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Hey Team. It's been a week since my internet has been down and I was asked to get a GX box. I agreed but have not heard back at all. Extremely frustrating with your customer service team. Could you please help out?
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Vimal Antony Raj
(@vimanto87) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Why should i DM you? so each time if i have issues, i need to get this through Twitter only? i already told ur app sucks for complaint register.. why can't u guys fix that? already posted a video as send key is not working. what happened for that @ACTFibernet
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys
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Deenadayalan C
(@deens25) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet , such poor customer support, really disappointing
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Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
Pathetic N/w coverage & customer service from @ACTFibernet ! @airtelindia network is much better than ur so called 100Mbps broadband connection which gets disconnected often! Stop asking customers to restart their routers when the problem lies elsewhere!
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Karni
(@Sathak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet reminds me of cable TV exp. during 90s. Disconnects frequently. bad CUst. Support. It’s been 24 hrs - Opened ticket, complained here, called customer support and their local technician. But no answer except regular recorded message.
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Sundar G
(@SunOfGan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet guys internet not working for 4 days now. Pls help
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Yeshwanth T
(@yesh1th) reported
from
Chennai, State of Tamil Nādu
@IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet 2nd time this month my internet connection is down! PLEASE HELP
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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RajaGopal Maddi
(@rgmaddi) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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सतीश सांगवान
(@satishsangwan) reported
@ACTFibernet Internet service not working since (14-April-2022) yesterday morning, I had raised the above subject ticket (Ticket - SR11064591649964) yesterday evening where ETR was provided to me 15-04-2022 at 5 PM but since then there has been no update provided by the ACT.
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Gopi Krishnan M
(@GopiKrishnan57M) reported
@ACTFibernet dear act, while setting up the internet connection kindly setup the box at a unreachable height on the pole so normal people or Strangers dont access or damage it. Some stranger has been damaging that box as result my internet got disconnected twice in 3days.
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Subham Abhishek
(@IamSAbhishek) reported
Hi @ACTFibernet , Extreme pathetic expreince , raised issue on 9th of April, ETR 12th April. Still ticket isn't yet resolved and no response from technician neither CC are helping. I need to disconnect the service if it's not resolved by EOD
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team since a couple of months. I tried reaching out on almost every platform available to speak to legal team. This is the 150th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???
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Dhruv Sinha
(@DhruvSi02747036) reported
@ACTFibernet Again Same issue 🤕 internet not working again in lucknow up the modem shows red light
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fariyad ali
(@fariyad_razvi) reported
@ACTFibernet No there is not any factor..we got new connection 5 days back only but they provided a router which supports only 40 mbbs. We asked them please give us which can support 75 mbbs but he was very not listening us
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Gopi Krishnan M
(@GopiKrishnan57M) reported
@ACTFibernet dear act, while setting up the internet connection kindly setup the box at a unreachable height so normal people or Strangers dont access or damage it. Some stranger has been damaging that box as result my internet got disconnected twice in 3days.
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Nandu
(@rnandans) reported
@ACTFibernet 6 months, intermittent drop offs, wasted money on 3 router changes. Yet no fix till date. How can I get a refund on prepaid? 102014750917.
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Prashanth.B.C
(@PrashanthBC7) reported
Hey @ACTFibernet wrt ticket number SR10264600119544,in app its showing due amount of 880rs, instead of 770 rs,why should i pay 100rs more,so i did not pay yesterday and raised a ticket..If u deduct the service,plz take back your service
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Sneha Chouksey
(@sneha_chouksey) reported
@ACTBroadbandIn @ACTFibernet ,I’m facing serious issue ,since two days my WiFi is not working and when I called ACT people they are saying what we can do in that,if you can’t do anything please refund my money and take your connection back.Pathetic service from ACT