ACT outages and service status in Saint Thomas Mount, Tamil Nadu
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Saint Thomas Mount, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 30, 7:23 PM GMT+5:30.
- Internet (55%)
- Wi-fi (36%)
- Total Blackout (9%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 3: Problems at ACT
ACT is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saint Thomas Mount, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Total Blackout | 3 days ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Internet | 7 days ago |
|
Chennai
|
Internet | 10 days ago |
|
Chennai
|
Wi-fi | 12 days ago |
|
Chennai
|
Internet | 14 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
-
Mohan (@Mohan15031987) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.
-
Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu@ACTFibernet I dont want any of your bot or templated responses! Please proceed with my service disconnection!
-
Sathish Babu B (@Bala_Sathish) reported from Saidapet, Tamil Nadu@ACTFibernet The listed toll free number is not working 1800 1022 836... Please fix that first before you can start fixing customer issues..#ACT #Chennai #Broadband
-
Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu@ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies
-
buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu@ACTFibernet why was i charged extra 110rs this month? Need to connect with customer care
-
Abishek Venkatesh (@abishek_1997) reported from Chennai, Tamil Nadu@ACTFibernet I don't think I'm going to recommend your service to anyone in my circle. There isn't proper response from your area managers. So I'll wait for couple of days, if there isn't any improvement, I'll have to shift to any other service provider. 4/n
-
Rajasekar (@sekartweets) reported from Chennai, Tamil Nadu@ACTFibernet hi Internet is not working here can you pl check
-
Rahul Srinivasan (@rahul_s_vasan) reported from Saidapet, Tamil Nadu@ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful
-
Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu@ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?
-
Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu@ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud
-
Srireng David (@srireng) reported from Chennai, Tamil Nadu@ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up
-
R U Srinivas (@rusrinivas) reported from Chennai, Tamil Nadu@ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.
-
Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu@kaapiccino @Truecaller @ACTFibernet I have been trying to talk to the customer support of ACT for the past 2 months. But in vain. Is there a no. we can reach out to ACT? For exisiting customers. They don't pick up calls.
-
Diwakar AS (@asdiwakar) reported from Chennai, Tamil Nadu@ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.
-
Nivas Ravichandran (@nivasravi) reported from Sholinganallur, Tamil Nadu@ACTFibernet Hey Team. It's been a week since my internet has been down and I was asked to get a GX box. I agreed but have not heard back at all. Extremely frustrating with your customer service team. Could you please help out?
-
shrinath (@shrinath2790) reported from Nanmangalam, Tamil Nadu@ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT
-
buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu@ACTFibernet My problem has not yet been resolved
-
Kamal Rizani (@kamalrizani) reported from Chennai, Tamil Nadu@ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution
-
Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu@ACTFibernet one particular website is not working I Have sent the link through DM. Urgent pls attend it ASAP
-
kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu@ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Neel_Gunner (@NeelabjaSinha) reported@ACTFibernet Another day has passed. Still the issue is not resolved ! Already sent the details to the field engineer today morning ! How long will it take?
-
Mohamed Saquib (@md_saquib06) reported@mayankredkop @ACTFibernet I had the same issue as well. They start working only when asked for refund and post in social networking channels.
-
suprateek (@suprateek13) reported@ACTFibernet @ACTFibernet Cancelled my Jio connection to go with ACT with the promise of doing it by 12 pm today. Customer service is pathetic for you guys as well. Please provide me my refund if you can not deliver what you promise
-
achal (@kaundinya5) reported@ACTFibernet your service sucks to an extent I can't even try to describe. 2 days and counting with no internet or update on what the status of the fix is. Your customer care sucks and cannot provide any solutions. Your app sucks it doesn't connect me to anyone useful. Eat shi
-
Vivek Phadnis (@vivekphadnis) reportedHorrible service by @ACTFibernet. It is now the fourth day since internet is not working. This is in Malleswaram, Bengaluru. Nobody is responding to my calls.
-
Deepak (@sdeepak_01) reported@ACTFibernet The rains got over on 29th April, today is 3rd May . Even after 4 days the internet is not restored. Pathetic service, time to change #ACT #actfibernet
-
Aakash kumar Puri (@aakashkumarpur1) reported@ACTFibernet ETA please? Almost 24 hours have passed post sending you folks a tweet and more than 15 days have passed waiting for resolution! Also; tried calling your area TL (Nallagandla); he doesn’t seem to respond or neither call back. What are you folks up to?
-
Saurabh Mathur (@math031991) reported@ACTFibernet Now my one more connection down and raised the complaint in the morning still not yet resolved not sure if guys are even checking or not SR10280071979404
-
Abhishek Muniya (@KyaMasti) reported@ACTFibernet My WiFi has been down since morning and on most days the speeds are way below what I'm paying for. This is completely unacceptable, paying for a service that isn't working. Please escalate and fix this ASAP.
-
Harmanjit Gill (@HarmanjitGill5) reported@ACTFibernet Your service is really pathetic. The internet is really unstable. All my devices keep getting disconnected. Your service agents close tickets without resolving the issue and your chat bot is useless.