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ACT outages and service status in Saint Thomas Mount, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Saint Thomas Mount, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 26, 7:22 PM GMT+5:30.
  • 59% Internet (59%)
  • 24% Wi-fi (24%)
  • 18% Total Blackout (18%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at ACT

ACT is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 2 days ago
Chennai Internet 5 days ago
Chennai Internet 6 days ago
Chennai Wi-fi 12 days ago
Chennai Wi-fi 12 days ago
Chennai Wi-fi 13 days ago

Nearby cities with recent reports

Chennai

3 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • swatirockz
    Kalyani Kanti (@swatirockz) reported from Saidapet, Tamil Nadu

    @techieadi @ACTFibernet Bro...their customer service is very poor bro.....you already know about it ...

  • Saravanan_Ravii
    Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu

    @ACTFibernet trying to change plan in the month of mid. But you said can't do that. And for 10 days we used only 100gb out of 1500gb. But you billed us half of the total bill. Very worst process and services.

  • deepakgopal19
    Deepak Gopal (@deepakgopal19) reported from Chennai, Tamil Nadu

    @hotstar_helps I took down my previous reply as app was working because I was connected hotstar with mobile data and changed to wifi while hotstar playing in bg..but once i closed and opened the app it's not working in wifi.@ACTFibernet kindly do something if you can here with this dns settings

  • pvnatarajan
    P V Natarajan (@pvnatarajan) reported from Chennai, Tamil Nadu

    @ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.

  • aadhavkk
    Aadhav Kannadhasan (@aadhavkk) reported from Chennai, Tamil Nadu

    @ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails

  • SaiSanthoshS
    Sai Santhosh S (@SaiSanthoshS) reported from Chennai, Tamil Nadu

    @ACTFibernet my connection has been out from sat early morning. No response for the Ticket no: SR10366544395384. No one has called or provided an update on what is gng on. Abysmal service.

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Worst ever coverage and poor customer service is what I've been experience for the past few months from you! My complaints regarding slow speed issues are getting closed without even resolving it and without my consent! Time close the connection!

  • Nrusimhan1
    Nrusimhan Seshadri (@Nrusimhan1) reported from Chennai, Tamil Nadu

    Is there any problem with @ACTFibernet in Chennai because of the #CycloneNivar or the problem is only for me?

  • veda95037296
    veda (@veda95037296) reported from Chennai, Tamil Nadu

    @ACTFibernet 11110453 is not working

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India

  • Saravanan_Ravii
    Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu

    @ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud

  • ganeshvkarthik
    Ganeshvkarthik (@ganeshvkarthik) reported from Chennai, Tamil Nadu

    @ACTFibernet Internet is not working for last 2 days and registered a compliant in app and called up the helpline nos. No response instead false commitment Ticket no : SR10349072032232. Kindly resolve the issue by today as we are more depended on data for online classes and WFH

  • kaapiccino
    kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu

    Day 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down

  • shrinath2790
    shrinath (@shrinath2790) reported from Nanmangalam, Tamil Nadu

    @ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT

  • aspireswami
    aspire Swaminathan (@aspireswami) reported from Chennai, Tamil Nadu

    Extremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...

  • Bala_Sathish
    Sathish Babu B (@Bala_Sathish) reported from Saidapet, Tamil Nadu

    @ACTFibernet The listed toll free number is not working 1800 1022 836... Please fix that first before you can start fixing customer issues..#ACT #Chennai #Broadband

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    Irony is, I need to use @airtelindia 's mobile network to tweet since @ACTFibernet network isn't working! I urge you to cancel my act account subscription!

  • abishek_1997
    Abishek Venkatesh (@abishek_1997) reported from Chennai, Tamil Nadu

    @ACTFibernet I don't think I'm going to recommend your service to anyone in my circle. There isn't proper response from your area managers. So I'll wait for couple of days, if there isn't any improvement, I'll have to shift to any other service provider. 4/n

  • crsratnam
    Sabha ⚡ (@crsratnam) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Its a minor issue. Don't know why it is taking so long. Actually when they were fixing another connection they disturbed my connection. Total negligence.

  • sampavar
    जय श्री गणेश। (@sampavar) reported from Saidapet, Tamil Nadu

    @ACTFibernet Your customer support is the pits. My internet has been down from last evening. There is no way to talk to you directly. The app only allows a chat. Only a ticket has been raised and generic reply of issue being looked into.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • dhairyakhale
    Dhairya (@dhairyakhale) reported

    @ACTFibernet That is the exact reply I have in ACT customer care also, but I don't see any update, no phone number, nothing.. how will I address my pending work?

  • TFIBUNNY
    Bunny (@TFIBUNNY) reported

    @ACTFibernet Internet down for 5+ hours. Already spoke to customer care, but no resolution yet. Urgent work is affected. Please resolve ASAP. @ACTFibernetHYD Account No: 101767849442#ACTFibernet #PoorService #InternetDown

  • mvnraju_undi
    Narasimha Raju (@mvnraju_undi) reported

    It’s 20.5 hrs since the issue started. still no resolution.😠 @ACTFibernet

  • blackandwitty
    shasha (@blackandwitty) reported

    @ACTFibernet Thank you for the response. However, the issue is still unresolved as the connection has not yet been installed despite payment being completed several days ago. I request a Full refund of the amount paid. Please avoid generic responses and provide a clear resolution update.

  • JerkLifeless
    Lifeless Jerk (@JerkLifeless) reported

    @ACTFibernet It's been two days since the internet went down, and couple of times the ETR has been revised, it just hit the trust I have on ACT, I demand details on why there is a delay as it impacts my work , I see very poor quality service SR10380418918674

  • ayushkhndelwal
    Ayush Khandelwal (@ayushkhndelwal) reported

    @ACTFibernet again there is problem first request (SR11880463575664) was supposed to be resolved by by 28May between 1-4 pm and now, it's taking longer than expected to resolve your ticket. Revised timeline is 28-May 19:30 to 21:00. Your team is not reachable @ACTFibernet @jagograhakjago

  • sureshseshadri1
    Suresh S (@sureshseshadri1) reported

    Worst service, raised a ticket on 17th of May, still the issue not resolved.. Why should customers opt your service? Pathetic service and customer care works from Mars or Saturn. Don’t ACT. @ACTFibernet

  • ramesh_tgo
    ramesh tgo (@ramesh_tgo) reported

    @ACTFibernet SR10380331784275 again the ticket was closed without my concent or frankly any solution. Is this how it's gonna be ACT? We keep going around circles? This is the 4th time my ticket has been closed with no concent from me. No solution. It's the same damn issue.

  • Shapeshifter05s
    Shrey (@Shapeshifter05s) reported

    What are you guys doing @ACTFibernet . Almost 24 hours have passed without wifi. Is this why we pay you? Estimated time of resolution keeps increasing shamelessly. Pathetic service.

  • kavishjadon
    Kavish Jadon (@kavishjadon) reported

    @ACTFibernet genuinely impressive how you sell "reliable internet" and then just… don't provide internet. my internet has been cut off AGAIN. raised a ticket AGAIN. the "expected resolution time" keeps changing AGAIN. last time i had to beg 15 days straight to get reconnected.