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ACT outages and service status in Saint Thomas Mount, Tamil Nadu

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Full Outage Map
  • ACT generated 1 outage signal in the last 24 hours around Saint Thomas Mount, including 1 direct report.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Sep 11, 9:29 PM GMT+5:30.
  • 62% Internet (62%)
  • 38% Wi-fi (38%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Wi-fi 11 hours ago
Chennai Wi-fi 4 days ago
Chennai Wi-fi 4 days ago
Chennai Internet 4 days ago
Chennai Internet 4 days ago
Chennai Internet 4 days ago

Nearby cities with recent reports

Chennai

8 recent signals

11 hours ago

Community Discussion

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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • srinath_groot
    Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, Tamil Nadu

    @ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426

  • RahulKannan_K
    Rahul Kannan K (@RahulKannan_K) reported from Chennai, Tamil Nadu

    Many thanks to @ACTFibernet for providing free WiFi facility to all schools in Chennai Corporation Although the service is provided for free,so far the quality has not diminished in the slightest Even if the connection is repaired, it will be repaired immediately🙏 @ActfiberC

  • pvnatarajan
    P V Natarajan (@pvnatarajan) reported from Chennai, Tamil Nadu

    @ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.

  • vm285
    marketsfan (@vm285) reported from Chennai, Tamil Nadu

    @Airtel_Presence any reason why you should be charging me for the days your network is down? @reliancejio @ACTFibernet which of you guys can provide me with Wi-Fi connection immediately or asap

  • ramtweetshere
    R A M™ (@ramtweetshere) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet used my power connection even after disconnecting my connection for almost 18 months. No proper response or feedback. Worst service and attitude.

  • arunananth
    Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet I can understand the rainy situation but you need to try to give the uninterrupted service. From evening I am facing buffering issue. Please look on it.

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet worst customer service

  • vb_vijaybaskar
    Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu

    @ACTFibernet My internet is not working from morning. Details sent through DM

  • karthik1406
    Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu

    @ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet It's been more than 1 hour and there has been no response from ACT.Despite living in Chennai we are facing this issue. Done with ur pathetic service from nxt month

  • M_HaroonRasheed
    HaroonRasheed (@M_HaroonRasheed) reported from Chennai, Tamil Nadu

    @DineshK336699 They just take your money royally and **** on you itself.. @ACTFibernet Do you have any other template where you respond to tweets ? Do you really mean what ever you say on your twwet replie?

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.

  • asdiwakar
    Diwakar AS (@asdiwakar) reported from Chennai, Tamil Nadu

    @ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    Pathetic N/w coverage & customer service from @ACTFibernet ! @airtelindia network is much better than ur so called 100Mbps broadband connection which gets disconnected often! Stop asking customers to restart their routers when the problem lies elsewhere!

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @Airtel_Presence @Airtel_Presence thx but I was giving a suggestion that you ppl can provide alternate source of internet whenever there is a outage / network issues as an alternative. why should we waste our time because of your inefficiency ! @ACTFibernet this suggestion intended towards you!

  • srireng
    Srireng David (@srireng) reported from Chennai, Tamil Nadu

    @ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up

  • ashokraja987
    Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet A/c No: 103016439756. We are using ACT Fibre for the past 5 to 6 years. Due to some personal issues we are not able to make the payment on due date this month. We are promptly paid every month on 1st or 2nd. We request your customer care to extend the time extension

  • jenkinsns
    Jenkins NS | Microsoft MVP | MCT (@jenkinsns) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet No internet from yesterday #actfibernet no response on my support request #Chennai

  • nivasravi
    Nivas Ravichandran (@nivasravi) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Hey Team. It's been a week since my internet has been down and I was asked to get a GX box. I agreed but have not heard back at all. Extremely frustrating with your customer service team. Could you please help out?

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Mohamme16541905
    Mohammed riyaz ali (@Mohamme16541905) reported

    @ACTFibernet Since when you people are working its been a day and issue has not yet resolved. today i have been marked as LOP who is the responsible?? Why every time there is an delay for resolving it. #worstservice #internet #hyderabad

  • daburkaatel
    WhySoSerious (@daburkaatel) reported

    @ACTFibernet connection has not been working since last night and is affecting important work. Very bad service from ACT.

  • SanjaySachdeva_
    Sanjay Sachdeva (@SanjaySachdeva_) reported

    I am not able to activate 3 months spotify subscription provided. Every time customer care executive is raising a new ticket. Provide me solution @ACTFibernet

  • 08aca24
    Canute Angelo (@08aca24) reported

    @ACTFibernet 10 Days Without Internet — An Impressive Display of Zero Ownership! To whomsoever it may concern, I raised a shifting request on August 15, and here we are, 11 days later, still waiting for the rather elusive concept called resolution.

  • vansh_bajaj11
    Vansh (@vansh_bajaj11) reported

    @ACTFibernet Internet, not working since 24 hours No service provided text immediately else I will remove the connection

  • MadhuShett64784
    Against cockroach party. (@MadhuShett64784) reported

    @ACTFibernet @PrabuPrithik Primarily ask your staff Mr Sriram to respond to multiple calls (8925820780)for service,next advice him to be calml while your customer calls out of frustration.Advice him not to shout around with your client,we are not receiving free service.More than 20 calls went unattended.

  • Ajitkum99927321
    ⎯⎯꯭̎𝆬♡꯭꯭〬𝐀𝐥꯭є𝐱꯭⃖ ⃪꯭⸼꯭꯭🤍꯭̽⎯᪵⎯ (@Ajitkum99927321) reported

    @ACTFibernet @ACTFibernet You have no idea how much trouble I’m facing because of this. If your service wasn’t available, I would have gone with another company. But you took my payment, completed KYC, and now you’re not even processing my refund. Please resolve this immediately.

  • BalajiSwaminat
    Balaji Swaminathan (@BalajiSwaminat) reported

    @ACTFibernet Such a pathetic service. Unable to use App to shift my connection. Called customer care and waiting for past 1/2 hour to get connected. Please self introspect.

  • Venky2120
    Venky (@Venky2120) reported

    Really a bad experience with Act Fibernet. facing an issue from 22 aug 2026.The support guy said it is router issue so I have bought a new router and it turned out to be a issue with act internally. From then the technician will never help and extending from 4 days @ACTFibernet

  • Shiva_Prakash_M
    Shiva Prakash (@Shiva_Prakash_M) reported

    It would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility