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ACT outages and service status in Saint Thomas Mount, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 1 outage signal in the last 24 hours around Saint Thomas Mount, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Sep 1, 7:07 AM GMT+5:30.
  • 67% Internet (67%)
  • 28% Wi-fi (28%)
  • 6% Total Blackout (6%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 1: Problems at ACT

ACT is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Wi-fi 11 hours ago
Chennai Internet 4 days ago
Chennai Internet 8 days ago
Chennai Wi-fi 8 days ago
Chennai Internet 10 days ago
Chennai Internet 11 days ago

Nearby cities with recent reports

Chennai

2 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • harihara010
    Hari Kumar (@harihara010) reported from Sholinganallur, Tamil Nadu

    internet is not working, @ACTFibernet

  • SijuMath
    siju mathew (@SijuMath) reported from Saidapet, Tamil Nadu

    Two days No internet! Customer support hangup on calls, application dosent work on other datas! Totally makes me worried. Who can resolve this? #ACTFibernet #ACTFibernetchennai #ACTFibernet india

  • srinath_groot
    Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, Tamil Nadu

    @ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet very worst network. Poor speed. Opted for 200mbps barely getting 100.. customer service is like hell..

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet I dont want any of your bot or templated responses! Please proceed with my service disconnection!

  • qwikyss
    Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu

    @kaapiccino @Truecaller @ACTFibernet There is only a provision to raise complaint on internet disconnection. My issue is about billing. But I couldn't reach out to their customer care. The nos. are not working. App has only faqs, no option to register complaint on billing.

  • aspireswami
    aspire Swaminathan (@aspireswami) reported from Chennai, Tamil Nadu

    Extremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...

  • jenkinsns
    Jenkins NS | Microsoft MVP | MCT (@jenkinsns) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet No internet from yesterday #actfibernet no response on my support request #Chennai

  • ashokraja987
    Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Your Team had called me and informed that time extension was provided till month end. But suddenly now service disconnected. Kindly reconnect the line and confirm.

  • sekartweets
    Rajasekar (@sekartweets) reported from Chennai, Tamil Nadu

    @ACTFibernet hi Internet is not working here can you pl check

  • NanakFarms
    Chamandeep Singh Kapoor (@NanakFarms) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet your internet is not working from last 3 days and you guys keep closing my complaints from last 2 days but no resolution. Ur customer care is not helpful at all and your agent never came to check and just closed my complaints again ?? Doesn't help a bit ...

  • deepakgopal19
    Deepak Gopal (@deepakgopal19) reported from Chennai, Tamil Nadu

    @hotstar_helps I took down my previous reply as app was working because I was connected hotstar with mobile data and changed to wifi while hotstar playing in bg..but once i closed and opened the app it's not working in wifi.@ACTFibernet kindly do something if you can here with this dns settings

  • M_HaroonRasheed
    HaroonRasheed (@M_HaroonRasheed) reported from Chennai, Tamil Nadu

    @DineshK336699 They just take your money royally and **** on you itself.. @ACTFibernet Do you have any other template where you respond to tweets ? Do you really mean what ever you say on your twwet replie?

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Facing internet connectivity issue for nearly 30 min. Complaint registered and no action taken yet. How long we need to suffer for incompetence from your side.

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    Pathetic N/w coverage & customer service from @ACTFibernet ! @airtelindia network is much better than ur so called 100Mbps broadband connection which gets disconnected often! Stop asking customers to restart their routers when the problem lies elsewhere!

  • vm285
    marketsfan (@vm285) reported from Chennai, Tamil Nadu

    @Airtel_Presence any reason why you should be charging me for the days your network is down? @reliancejio @ACTFibernet which of you guys can provide me with Wi-Fi connection immediately or asap

  • ShajiMathews3
    Shaji Mathews (@ShajiMathews3) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet My Act fibernet is down since yesterday. Was promised that it will be rectified by today evening. 8 families are affected due to this. Your ACT Fibernet Ticket no: SR10366651102864 has been registered. Will you please ACT. Thanks

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.

  • crsratnam
    Sabha ⚡ (@crsratnam) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet pls fix the internet connection. I have raised a complaint yesterday evening. Your ticket SR10366572648834 is tentatively expected to be resolved by 13-Dec (DD/MM) between 16:00 to 19:30. Team ACT Pls fix it or ask your team to update when it will be fixed.

  • fmrock
    Felix John - Bicycle Mayor of Chennai (@fmrock) reported from Chennai, Tamil Nadu

    @ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • vansh_bajaj11
    Vansh (@vansh_bajaj11) reported

    @ACTFibernet no Internet since the last 21 hours no update provided by the team ticket is open or no action is being taken did not receive any call from the company worst service ever will never ever recommend ACT to anyone

  • JackeSparrowe
    JAISHANKAR RAGURAM (@JackeSparrowe) reported

    @ACTFibernet @ACTFibernet , Almost half a day gone today too and there is no resolution or closure yet. It is 5th day today without internet

  • 3vikram18
    Trivikram Cheedella (@3vikram18) reported

    Hey ActFibernet, Your message said the downtime is 7am to 9am and it's 11:30 am with no sign of internet. Can you help? You app, your customer care are of not much help. And don't ask me to restart my router... I have already done that. @ACTFibernetHYD

  • MihirBSR
    MIHIR GUPTA (@MihirBSR) reported

    @ACTFibernet U r such a cheat, corrupt and fraud company!! We have raised a ticket 4 a Problem which is of real concern 2 me & my business but you chose 2 keep mun from last 20 days… Different pplcalling 4m different numbers and not telling names!!! @MIB_India @jagograhakjago

  • EngTan7
    Eng Tan (@EngTan7) reported

    @ACTFibernet Paid ₹8,476 on Aug 23 for 6 months to upgrade from 75 Mbps to 400 Mbps. 5 days later, the plan is still not upgraded. I’m being charged for the new plan while receiving the old service. No proper update from ACT. Extremely disappointing.

  • poorjoke_tweets
    RAJENDER (@poorjoke_tweets) reported

    I need some help regarding my account @ACTFibernet . Bother to check dm

  • durgaprasad__12
    Durga Prasad (@durgaprasad__12) reported

    It didn't took 3 days , now the same issue again SR10181726603874.. Do look into the above ticket and resolve atleast within 2days !! @ACTFibernet @ACTFibernetHYD

  • wirelessAsh
    A (@wirelessAsh) reported

    @ACTFibernet internet not working since last 3 days . Ticket id SR10181659247174

  • Indiansheart
    Seetharaman (@Indiansheart) reported

    Total apathy to customer service requests. Ticket raised two days back not attended to. #ACTFibernet. Interest shown for taking new connection. Post sales services pathetic. SR10381777807054

  • socialevil2002
    Singh Ranbeer (@socialevil2002) reported

    @ACTFibernet The issue is recurring and not a one time issue, everytime it happens you say the same thing, I want to know the refund process. ACT is the worst broadband company.