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ACT outages and service status in Saint Thomas Mount, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Saint Thomas Mount, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 30, 7:23 PM GMT+5:30.
  • 55% Internet (55%)
  • 36% Wi-fi (36%)
  • 9% Total Blackout (9%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Total Blackout 2 days ago
Chennai Internet 2 days ago
Chennai Internet 6 days ago
Chennai Internet 8 days ago
Chennai Wi-fi 10 days ago
Chennai Internet 13 days ago

Nearby cities with recent reports

Chennai

3 recent signals

2 days ago

Community Discussion

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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • Saravanan_Ravii
    Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu

    @ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud

  • vishalmellark
    buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu

    Problem has not yet been resolved! @ACTFibernet

  • rusrinivas
    R U Srinivas (@rusrinivas) reported from Chennai, Tamil Nadu

    @ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.

  • Marimuthu2201
    Marimuthu.K (@Marimuthu2201) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet : Dear Team , is act network down . I can’t reach customer care and the WhatsApp chat not working , my internet is not working please check asap

  • ashokraja987
    Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet A/c No: 103016439756. We are using ACT Fibre for the past 5 to 6 years. Due to some personal issues we are not able to make the payment on due date this month. We are promptly paid every month on 1st or 2nd. We request your customer care to extend the time extension

  • krishchokurei
    krsasu (@krishchokurei) reported from Chennai, Tamil Nadu

    @ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.

  • Venugopalan17
    Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu

    @ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies

  • Siva3233
    Sivakumar (@Siva3233) reported from Sembiyam, Tamil Nadu

    @LMKMovieManiac @ACTFibernet No They are good service provider

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    In Chennai,Annanagar @ACTFibernet service is not working for last 3days ,7th Main AnnaNagar.Ch-40. No response & No service engineer visited our inspite of Continuous request & Calls to all available numbers & Customer Care.Till this Moment no internet connectivity & we r Losing!

  • GopiStm
    gopi krishna (@GopiStm) reported from Chennai, Tamil Nadu

    @ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.

  • srinath_groot
    Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, Tamil Nadu

    @ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Facing internet connectivity issue for nearly 30 min. Complaint registered and no action taken yet. How long we need to suffer for incompetence from your side.

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.

  • BharatB54887368
    Movie,Game,Travel, Foodie 🤤😋😍💥 (@BharatB54887368) reported from Chennai, Tamil Nadu

    @Sathya_Grssn In Airtel Also Same Problem So Just I Moved To @ACTFibernet Speed is 10mbs/S in Mobile And in systems 60mbs/s

  • karthik1406
    Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu

    @ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.

  • qwikyss
    Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu

    @kaapiccino @Truecaller @ACTFibernet I have been trying to talk to the customer support of ACT for the past 2 months. But in vain. Is there a no. we can reach out to ACT? For exisiting customers. They don't pick up calls.

  • vb_vijaybaskar
    Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu

    @ACTFibernet My internet is not working from morning. Details sent through DM

  • kaapiccino
    majid (@kaapiccino) reported from Chennai, Tamil Nadu

    adai @Truecaller chumma you're categorising @ACTFibernet calls under SPAM and cutting calls, unable to talk to them after registering complaint as my internet not working! please understand the delicate situation! #Truecaller

  • murugz
    Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil Nadu

    Anyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia

  • pvnatarajan
    P V Natarajan (@pvnatarajan) reported from Chennai, Tamil Nadu

    @ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • anurag_abk
    Anurag (@anurag_abk) reported

    @ACTFibernet @ACTBangalore FYI, do not go for ACT wifi! You will regret the decision. SR10280004058854 once more same issue, no power for hub. They said they will pay 59inr per month to a person and they did not, so that guys asked them to take it somewhere else. Same problem.

  • excursionist_9
    excursionist_9 (@excursionist_9) reported

    @ACTFibernet is bad internet service provider , i raised request for shifting on 26/04/2026 but till no fellow was called me for shifting of my connection such a bad service provider ACT FIBER NET

  • Saifdiwan233431
    Saif diwan (@Saifdiwan233431) reported

    @shrutivish38360 @ACTFibernet @FiberAct Evn I'm facing same issue after rising ticket they are closing

  • mekarthi87
    KARTHIKEYAN (விவசாயி) (@mekarthi87) reported

    An arrogant customer care which no one has ever seen before is @ACTFibernet @jagograhakjago @TRAI

  • SSirugamani
    S V RADHAKRISHNAN Sirugamani (@SSirugamani) reported

    @ACTFibernet It went down at 7 am . Restored at 230 pm . On 29th April it was restored at around 6pm. I hereby demand credit of 2 days Rentals . Please don't close my complaint without crediting 2 days Rentals

  • c236_j
    Harsha J (@c236_j) reported

    @ACTFibernet @ACTFibernet Your staff continue to delay this resolution. You’re simply trying to drag this on indefinitely. @airtelindia I’d like to switch to your service.

  • Rasmirdash
    Rasmi dash (@Rasmirdash) reported

    @ACTFibernet @shrutivish38360 u dm them but they would do nothing, absolutely nothing. my complaint is pending for weeks now. Never opt for @ACTFibernet

  • Babu245489411
    Babu (@Babu245489411) reported

    @ACTFibernet Your service is a failure. 12+ hours of downtime, 0 real update, & your support is useless15 mins on hold just to hear scripted excuses about rain fiber cuts.There’s no rain here, and conn’ion a few km away are working fine. Stop the excuses and fix it. #PoorService

  • sunithanahar
    Sunitha Nahar (@sunithanahar) reported

    Never ever from the time we have got WiFi at home have we face outage this long . It’s been like 24 hours and tickets raised are ignored . Is #Jio better than #ACTFibernet ?

  • Akshay20031025
    Akshay (@Akshay20031025) reported

    @ACTFibernet The wifi is not working from 29th April and still the issue is not resolved. Everyday they are pushing the resolution date to the next day. What sort of service is this