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ACT outages and service status in Saint Thomas Mount, Tamil Nadu

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Full Outage Map
  • ACT generated 3 outage signals in the last 24 hours around Saint Thomas Mount, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 26, 9:03 PM GMT+5:30.
  • 76% Internet (76%)
  • 18% Wi-fi (18%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 4 hours ago
Chennai Internet 15 hours ago
Chennai Internet 17 hours ago
Chennai Internet 4 days ago
Chennai Internet 4 days ago
Chennai Internet 4 days ago

Nearby cities with recent reports

Chennai

40 recent signals

4 hours ago

Community Discussion

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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet very worst network. Poor speed. Opted for 200mbps barely getting 100.. customer service is like hell..

  • Venugopalan17
    Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu

    @ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies

  • manimaran0115
    MANIMARAN A (@manimaran0115) reported from Saidapet, Tamil Nadu

    @ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    @ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia

  • tehijacob
    Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil Nadu

    The Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏

  • icemangoiya
    Vijay Karthik (@icemangoiya) reported from Chennai, Tamil Nadu

    @ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.

  • yuvarajvel
    Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu

    @HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?

  • Saravanan_Ravii
    Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu

    @ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud

  • qwikyss
    Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu

    @kaapiccino @Truecaller @ACTFibernet I have been trying to talk to the customer support of ACT for the past 2 months. But in vain. Is there a no. we can reach out to ACT? For exisiting customers. They don't pick up calls.

  • Marimuthu2201
    Marimuthu.K (@Marimuthu2201) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet : Dear Team , is act network down . I can’t reach customer care and the WhatsApp chat not working , my internet is not working please check asap

  • sudharsanhari
    Sudharsan Hari (@sudharsanhari) reported from Sembiyam, Tamil Nadu

    @ACTFibernet why is your customer service soo pathetic. Internet has down for 15 hours and still the call centre wants 24hour to attend to it. Also this is the 2 time in 2 weeks that this has happened.

  • teetotalar
    Swaminathan J (@teetotalar) reported from Chennai, Tamil Nadu

    @ACTFibernet my internet is completely unstable since yesterday evening. Could you check,

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet @ACTFibernet team: Kindly provide alternate source of internet to customers till the time you resolve the issue! You can't take things for granted. Either provide alternate source like dongle or Extend 4X days in our validity for each day wasted due to issue from your end!

  • karthikrubilux
    Cinema Karthikeyan (@karthikrubilux) reported from Sembiyam, Tamil Nadu

    @DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio

  • kaapiccino
    kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!

  • sudharsanhari
    Sudharsan Hari (@sudharsanhari) reported from Saidapet, Tamil Nadu

    @ACTFibernet need help adding GST no. To my account.

  • Saravanan_Ravii
    Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu

    @ACTFibernet trying to change plan in the month of mid. But you said can't do that. And for 10 days we used only 100gb out of 1500gb. But you billed us half of the total bill. Very worst process and services.

  • ksnavinkumar
    நவின் குமார் (Navin) 🇮🇳 (@ksnavinkumar) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet It's ok to be down for once in a week I can accept that. But please don't do it ever single day please guys. I am paying my money to you for my work ok. Do take it serious. Have lost many days using my mobile net. It is not ok to be discounted in middle of important office meet

  • kamalrizani
    Kamal Rizani (@kamalrizani) reported from Chennai, Tamil Nadu

    @ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet worst customer service

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • sairaj_1989
    Sairaj Vijay Bandari (@sairaj_1989) reported

    @ACTFibernetHYD @ACTFibernet Act Fiber has become Worst internet service provider, since 2 days we are facing internet connectivity issues & ticket# SR10180795266254 was raised, but till now, no action from ACT fiber & this issue we face every month, it's time to switch from #ACT

  • AnjuMurke
    Anjali Murke (@AnjuMurke) reported

    @ACTFibernet @ACTFibernetHYD Considering 3 employees doing work from home is becoming very difficult with this internet. I raised a ticket last week they closed it without resolution, yesterday also I raised again but so solution. Also I pay for 5g and I don't get use it,

  • NileshP28391464
    Nilesh Patel (@NileshP28391464) reported

    @ACTFibernet We are fed up with your Wi-Fi service; frequent connection outages have become the norm, and we are suffering losses every day because of this. If you cannot provide proper service, why don't you just shut down your company?

  • RPK560
    Pawan Kumar (@RPK560) reported

    @ACTFibernet What is earliest ? It’s almost 18 hours now since the outage. No response or contact from ACT technician . @ACTFibernet

  • puttayya
    Puttayya Mathapati (@puttayya) reported

    @ACTFibernet This is unacceptable. Frequent disconnections, inability to browse, multiple service requests, plan upgrade done, yet no resolution. Every ticket is stuck in "Work in Progress" while customers continue to suffer. Is anyone actually accountable for resolving issues? Immediate intervention required. Enough follow-ups. Enough excuses. #ACTFibernet #CustomerExperience #BroadbandIssues

  • _pradeep_m_
    Pradeep (@_pradeep_m_) reported

    @ACTFibernet How do we get in touch with support. It's been 2 weeks, tickets gets closed automatically. No one calls. Can we get support? Should I consider a service provider change?

  • ismailbinomer
    ismail baumran (@ismailbinomer) reported

    @ACTFibernet This is not helpful at all no further info of why is it taking so much time in getting this issue resolved?

  • rajadhirajSam
    Binurary Numstring Hexamonim (@rajadhirajSam) reported

    SR10180729030434 @ACTFibernet what is wrong with you people? Its been 2 days we are out of network...

  • ponzvetri
    ponrajkumar (@ponzvetri) reported

    @ACTFibernet Another day without internet. When will you fix the issue ? 3 days without internet for work from home professional. Now you are loosing the trust we have. Need to look for alternatives

  • LatheefAbdul13
    Lᴀᴛʜᴇᴇғ Aʙᴅᴜʟ (@LatheefAbdul13) reported

    @ACTFibernetHYD @ACTFibernet What a service from you? My internet has been cutoff since yesterday and no resolution yet. Technicians doesn't call back and thry don't pick calls.