ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (22%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Total Blackout | |
| Chennai |
Total Blackout | |
| Chennai |
Wi-fi | |
| Chennai |
Total Blackout | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
Anyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
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Sudharsan Hari
(@sudharsanhari) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet why is your customer service soo pathetic. Internet has down for 15 hours and still the call centre wants 24hour to attend to it. Also this is the 2 time in 2 weeks that this has happened.
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ArunSeshadri
(@ArunSeshadri1) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet very poor service in chennai ,when.we.xall maximum you will ask is to change modem ,how many times you want us to change modem ,Reaching your team is very difficult you want all as a.complaint registration only
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Vimal Antony Raj
(@vimanto87) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Why should i DM you? so each time if i have issues, i need to get this through Twitter only? i already told ur app sucks for complaint register.. why can't u guys fix that? already posted a video as send key is not working. what happened for that @ACTFibernet
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R A M™
(@ramtweetshere) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet used my power connection even after disconnecting my connection for almost 18 months. No proper response or feedback. Worst service and attitude.
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majid
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet internet down for last 2 days!
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
Day 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys
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Nivas Ravichandran
(@nivasravi) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Hey Team. It's been a week since my internet has been down and I was asked to get a GX box. I agreed but have not heard back at all. Extremely frustrating with your customer service team. Could you please help out?
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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Diwakar AS
(@asdiwakar) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet 2nd time this month my internet connection is down! PLEASE HELP
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Deenadayalan C
(@deens25) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet , such poor customer support, really disappointing
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Sundar G
(@SunOfGan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet guys internet not working for 4 days now. Pls help
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நவின் குமார் (Navin) 🇮🇳
(@ksnavinkumar) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet It's ok to be down for once in a week I can accept that. But please don't do it ever single day please guys. I am paying my money to you for my work ok. Do take it serious. Have lost many days using my mobile net. It is not ok to be discounted in middle of important office meet
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RajaGopal Maddi
(@rgmaddi) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!
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Yeshwanth T
(@yesh1th) reported
from
Chennai, State of Tamil Nādu
@IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.
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Karni
(@Sathak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet reminds me of cable TV exp. during 90s. Disconnects frequently. bad CUst. Support. It’s been 24 hrs - Opened ticket, complained here, called customer support and their local technician. But no answer except regular recorded message.
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Sudharsan Hari
(@sudharsanhari) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet need help adding GST no. To my account.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Prudhvi Raj
(@prudhvi77) reported
@ACTFibernet It’s been 12 days without Internet — could you please confirm whether your team has resolved the issue or not? At the very least, please respond to the emails; this is not a professional way to handle it.
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अजित अंधारे (Ajit Andhare 'Honjok')
(@ajitandhare) reported
@ACTFibernet Internet is down as usual.
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P.V.Gopala Krishna
(@krishnagopalapv) reported
@ACTFibernetHYD @ACTFibernet how many more years needed to rectify the connection . Its more than a week and still connection not restored in hyathnagar see school area. ETA keeps changes to next day daily . Worst service
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अजित अंधारे (Ajit Andhare 'Honjok')
(@ajitandhare) reported
@ACTFibernet It's best not to use @ACTFibernet . Local internet at times is better. They provide better service than @ACTFibernet
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MT Askari - The One Offer Guy
(@MTAskariX) reported
@ACTFibernet Warning to @ACTFibernet customers: They owe me ₹5,914, offered only ₹1,000, and closed the ticket. This is fraud. If you have refund issues, document everything and file consumer court case immediately. They don't respond to complaints, only legal action. #ACTFibernet #ConsumerRights
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bharath bhati
(@BharathBhati7) reported
@ACTFibernet if u live in hyderabad its better to shift your connection from act wifi to jio or airtel fiber worst service experience 2 kaudi ka wifi cant even fix my issues
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akshaykakirala
(@akshaykakirala) reported
@ACTFibernet SR10177452291144 . This is unacceptable, raised ticket 12 days back and still not resolved. I had DM you and asked your technician you give a call and still no Communication form your end. Please take customer griviences seriously.
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Neel_Gunner
(@NeelabjaSinha) reported
@ACTFibernet I have #ActFibernet since so many years and this is the service I am getting. 😐 Are you really gonna fix it asap or shall I have to move to a new provider? @ACTFibernet
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ujwal devvrata
(@123ujwal) reported
@ACTFibernet my internet connection is down from September 14 and till now not restored and there is no update from the team as to when it will be restored this is the worst service provider I have seen no update no resolution your customersupport lies and says 2-4days to resolve
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MT Askari - The One Offer Guy
(@MTAskariX) reported
@ACTFibernet @ACTFibernet UPDATE: After 8 days of ignoring my complaint, ACT is now trying to cheat me by offering ₹1,000 instead of ₹5,914 owed. Closed ticket without resolution. Filing consumer court case tomorrow. Account: 101651494146 Ticket: SR10177459438147 #ACTFibernet #ConsumerCourt #Hyderabad