ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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Balaji RD
(@qwikyss) reported
from
Sholinganallur, State of Tamil Nādu
@kaapiccino @Truecaller @ACTFibernet There is only a provision to raise complaint on internet disconnection. My issue is about billing. But I couldn't reach out to their customer care. The nos. are not working. App has only faqs, no option to register complaint on billing.
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HaroonRasheed
(@M_HaroonRasheed) reported
from
Chennai, State of Tamil Nādu
@DineshK336699 They just take your money royally and **** on you itself.. @ACTFibernet Do you have any other template where you respond to tweets ? Do you really mean what ever you say on your twwet replie?
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Balaji RD
(@qwikyss) reported
from
Sholinganallur, State of Tamil Nādu
@kaapiccino @Truecaller @ACTFibernet I have been trying to talk to the customer support of ACT for the past 2 months. But in vain. Is there a no. we can reach out to ACT? For exisiting customers. They don't pick up calls.
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Nrusimhan Seshadri
(@Nrusimhan1) reported
from
Chennai, State of Tamil Nādu
Is there any problem with @ACTFibernet in Chennai because of the #CycloneNivar or the problem is only for me?
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R A M™
(@ramtweetshere) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet used my power connection even after disconnecting my connection for almost 18 months. No proper response or feedback. Worst service and attitude.
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Sudharsan Hari
(@sudharsanhari) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet why is your customer service soo pathetic. Internet has down for 15 hours and still the call centre wants 24hour to attend to it. Also this is the 2 time in 2 weeks that this has happened.
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Ganeshvkarthik
(@ganeshvkarthik) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Internet is not working for last 2 days and registered a compliant in app and called up the helpline nos. No response instead false commitment Ticket no : SR10349072032232. Kindly resolve the issue by today as we are more depended on data for online classes and WFH
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Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Worst ever coverage and poor customer service is what I've been experience for the past few months from you! My complaints regarding slow speed issues are getting closed without even resolving it and without my consent! Time close the connection!
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buttercakeluv
(@vishalmellark) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet why was i charged extra 110rs this month? Need to connect with customer care
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Sundar G
(@SunOfGan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet guys internet not working for 4 days now. Pls help
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Sivakumar
(@Siva3233) reported
from
Sembiyam, State of Tamil Nādu
@LMKMovieManiac @ACTFibernet No They are good service provider
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Ravi
(@Saravanan_Ravii) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud
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Sudharsan Hari
(@sudharsanhari) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet need help adding GST no. To my account.
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Ravi
(@Saravanan_Ravii) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet trying to change plan in the month of mid. But you said can't do that. And for 10 days we used only 100gb out of 1500gb. But you billed us half of the total bill. Very worst process and services.
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Senthil Kumar D
(@sdsenthil) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet @ACTFibernet Dear ACT management, I m the loyal customer of ACT Chennai. Now a days ACT customer care service is pathetic. Team leads are closing the ticket without resolving it. My issue is pending more than two weeks now.
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Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Show some professionalism when someone complaints you regarding some issue! You can't be extracting money from me and be ignorant! #WorstEverBroadbandNetwork
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buttercakeluv
(@vishalmellark) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet My problem has not yet been resolved
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Karni
(@Sathak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet reminds me of cable TV exp. during 90s. Disconnects frequently. bad CUst. Support. It’s been 24 hrs - Opened ticket, complained here, called customer support and their local technician. But no answer except regular recorded message.
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buttercakeluv
(@vishalmellark) reported
from
Chennai, State of Tamil Nādu
Problem has not yet been resolved! @ACTFibernet
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Antonio Anandam
(@antonioanandam) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet My internet is down since 9am. ACT Fibernet Ticket no:SR10349109924742. No resolution yet! What's happening?
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Hussain
(@Hussain72870152) reported
@ACTFibernet It's been 4 days... no internet here in hyderabad... fed up with calling customer service but no response...
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Ramesh Babu
(@RameshB39710973) reported
@ACTFibernet Bloody loafer wen I'll get replay wen ur people will call me wen my problems clear o my god really this is worst services
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Ramesh Babu
(@RameshB39710973) reported
@ACTFibernet Ramesh 8660575014 also I have send email still did not receive any response worst services
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Aadill A
(@ibbuibrahim) reported
Terrible service from ACT fibernet @ACTFibernet .. I opted for a connection & made payment online. But they said there is no feasibility . Its been a month, and I dint get the refund.. Not even a call back from them. #CustomerService
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Mariyan Ambrose
(@MariyanAmbrose) reported
@ACTFibernet Very poor customer service. I was getting multiple calls till I bought them. Now no response regarding my installation. It's been 9days already.
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Rajesh Gumasta
(@RajeshG26) reported
@ACTFibernet No call received yet. I have waited 30 minutes on customer care number but it was still in queue and I ended the call as I do not have hope to connect to your agents. To reach your customer support is really hard so continuing relationship with your organization is not suggested
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NaiduNallari🇮🇳
(@NallariNaidu) reported
@ACTFibernet.. Net problem in Rampally Keesara 501301 from Morning onwards. Kindly resolve the issue
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DK017
(@deepakdorai77) reported
@ACTFibernet please look into this SR10165845364074, working from home and facing issues with your connection. Connection speed is 300Mbps, but not even getting 150mbps. Service engineer doesn't attend the call. Pathetic experience.
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Panchakshari Hiremath
(@Panchakshari_SH) reported
respected @ACTFibernet i have opted for a 75mbps plan but you provided the router capacity, which is limited to 40mbps. I have raised this issue many times. I am disappointed with the kind of service. Please look into it. @_DigitalIndia @DEFindia
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Panchakshari Hiremath
(@Panchakshari_SH) reported
respected @ACTFibernet i have opted for a 75mbps plan but you provided the router capacity, which is limited to 40mbps. I have raised this issue many times. I am not disappointed with the speed. Please look into it. @_DigitalIndia @DEFindia