ACT outages and service status in Saint Thomas Mount, Tamil Nadu
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Saint Thomas Mount, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 30, 7:23 PM GMT+5:30.
- Internet (58%)
- Wi-fi (33%)
- Total Blackout (8%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Saint Thomas Mount, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Total Blackout | 24 hours ago |
|
Chennai
|
Internet | 1 day ago |
|
Chennai
|
Internet | 5 days ago |
|
Chennai
|
Internet | 7 days ago |
|
Chennai
|
Wi-fi | 10 days ago |
|
Chennai
|
Internet | 12 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu@ACTFibernet Dear Act, Your team has given extension till 25th November 2022, but due to some medical issues i am unable to remit the payment. I request you to kindly extend the due date till next week. I assure that the payment will be made before the said date.
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gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu@ACTFibernet very worst network. Poor speed. Opted for 200mbps barely getting 100.. customer service is like hell..
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Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426
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Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu@ACTFibernet Your Team had called me and informed that time extension was provided till month end. But suddenly now service disconnected. Kindly reconnect the line and confirm.
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Rahul Kannan K (@RahulKannan_K) reported from Chennai, Tamil NaduMany thanks to @ACTFibernet for providing free WiFi facility to all schools in Chennai Corporation Although the service is provided for free,so far the quality has not diminished in the slightest Even if the connection is repaired, it will be repaired immediately🙏 @ActfiberC
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Sudharsan Hari (@sudharsanhari) reported from Saidapet, Tamil Nadu@ACTFibernet need help adding GST no. To my account.
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majid (@kaapiccino) reported from Chennai, Tamil Naduadai @Truecaller chumma you're categorising @ACTFibernet calls under SPAM and cutting calls, unable to talk to them after registering complaint as my internet not working! please understand the delicate situation! #Truecaller
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Ganeshvkarthik (@ganeshvkarthik) reported from Chennai, Tamil Nadu@ACTFibernet Internet is not working for last 2 days and registered a compliant in app and called up the helpline nos. No response instead false commitment Ticket no : SR10349072032232. Kindly resolve the issue by today as we are more depended on data for online classes and WFH
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Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu@ACTFibernet It's been more than 1 hour and there has been no response from ACT.Despite living in Chennai we are facing this issue. Done with ur pathetic service from nxt month
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Karni (@Sathak) reported from Chennai, Tamil Nadu@ACTFibernet reminds me of cable TV exp. during 90s. Disconnects frequently. bad CUst. Support. It’s been 24 hrs - Opened ticket, complained here, called customer support and their local technician. But no answer except regular recorded message.
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Chamandeep Singh Kapoor (@NanakFarms) reported from Sholinganallur, Tamil Nadu@ACTFibernet your internet is not working from last 3 days and you guys keep closing my complaints from last 2 days but no resolution. Ur customer care is not helpful at all and your agent never came to check and just closed my complaints again ?? Doesn't help a bit ...
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.
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Ganapathi (@ganapathi52) reported from Chennai, Tamil Nadu@ACTFibernet I see a sharp decline in your service? Are you closing down?
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Marimuthu.K (@Marimuthu2201) reported from Sholinganallur, Tamil Nadu@ACTFibernet : Dear Team , is act network down . I can’t reach customer care and the WhatsApp chat not working , my internet is not working please check asap
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Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil Nadu@ACTFibernet It's day 3, and there's no response from customer care and the issue is still the same - affecting my WFH. 😧
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Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil NaduAnyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
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aspire Swaminathan (@aspireswami) reported from Chennai, Tamil NaduExtremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...
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Aadhav Kannadhasan (@aadhavkk) reported from Chennai, Tamil Nadu@ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails
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Cinema Karthikeyan (@karthikrubilux) reported from Sembiyam, Tamil Nadu@DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio
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Felix John - Bicycle Mayor of Chennai (@fmrock) reported from Chennai, Tamil Nadu@ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Babu (@Babu245489411) reported@ACTFibernet @ACTFibernet Stop sending scripted messages from A/C rooms. Fix the issue brewing for 2 days due to your incompetence. Get the approvals, let engineers work, and give real updates—not templates. #ACTFibernet #InternetDown #PoorService
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Babu (@Babu245489411) reportedACT Fibernet — your customer service is an absolute disgrace. Forcing us to wait 20+ minutes just to raise an issue is unacceptable, and after 24 hours there’s still no resolution or accountability. This level of negligence is infuriating. . #ACTFibernet #PoorService
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Prasad Betadpur (@cintidoc) reported@ACTFibernet Our internet service had been down for over 30 hours. This company has stopped responding and has blocked all calls / any channel for live help! I can’t even cancel my subscription online. Is anyone accountable for them?
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Nathaniel Fernandez (@Simba_3195) reported@ACTFibernetHYD @ACTFibernet what's wrong with you guys. The app never work even after updating. You sent me a message at 5 that there is a technical issue and the internet will be restored in 3 hours. Is almost 9 hours.
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robinreddy (@robinreddy44) reported@ConsumerHelp_ @ACTFibernet My service request SR10179910546804 has been pending with no proper action. The assigned person Nikil is not taking any initiative or providing updates. This delay is unacceptable. Please escalate and resolve this issue. #ACTFibernet #PoorService
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Shubham (@Shubham75182222) reported@ACTFibernet please help me in resolution for this ticket #SR10280058860234. It has been more than 72 hrs. No one has come to install the router yet nor picking the call. Is it so much difficult to get an internet connection in Bangalore for last 3 days ? ENgineer is not picking.
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Honey Saxena (@honeysaxena456) reported@ACTFibernet Your apologies cannot pay me back the amount and time that got waisted in these 2 days even it will go further I know this . I got enough of listening that you are working . There is no resolution till now and you still want me to wait. Hats off to you @ACTFibernet
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Abhinav Kumar Dubey (@abhinavkrdubey) reported@ACTFibernet What are you speaking, have trees been falling 24*7? How bad is your infrastructure that one bad weather and your whole internet is gone? Your ticket says 24hours TAT for resolution. And it's been more than that. Rubbish service
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Suman Krishna (@i_sums) reported@ACTFibernet this is regarding the ticket SR10280005872394. Internet is not available for now than 40 hours now. Customer service is really bad where no one is responding to the queries and ETA for resolution is getting increased everytime!
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A. (@rahman_arf35369) reported@ACTFibernet This is my LEGIT ACCOUNT NUMBER: 101342635880 RESTORE THE NETWORK AND YOUR TECHNICAL GLITCH ASAP!