ACT

ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu 09/16/2025 15:30

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu

The most recent ACT outage reports came from the following cities: Chennai.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Internet
IndiaChennai Wi-fi
IndiaChennai Total Blackout
IndiaChennai Total Blackout
IndiaChennai Internet
IndiaChennai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • distilled_view Maddy (@distilled_view) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I am having an issue that is not available on your app. Please reach out

  • manopari_9 Manopari (@manopari_9) reported from Pallāvaram, State of Tamil Nādu

    @ACTFibernet Worst in network connection, just advertisement only not worth for that

  • being_venky Venkateshwaran (@being_venky) reported from Chennai, State of Tamil Nādu

    @ACTFibernet provides one of the worst services to their customers, it's been 12 hrs since I had raised my complaint for internet connection failure still i have not recieve any calls regarding that. This is one of the worst services ever had.

  • ratkutti Karthikeyan (@ratkutti) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Stream TV 4K booted up and I was setting up. It rebooted on its own saying an Android update is installing. Now it just displays the ACT logo and then falls into a reboot loop. Customer service is not picking up. No reset switch to be found.

  • Gaura2000 Harikrishna Gaura (@Gaura2000) reported from Nāvalūr, State of Tamil Nādu

    @ACTFibernet For being a Sincere Patron I am being cheated and trust broken by your Sales Team. Took my Connection in 2017 September and Sales told me take a One year connection at one shot we provide free modem router TP Link speed upto 200mps even though my connection 1/1

  • _Ramanathan Ramanathan V (@_Ramanathan) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Not working again. Battery backup is not there.

  • Bala_Sathish Sathish Babu B (@Bala_Sathish) reported from Saidapet, State of Tamil Nādu

    @HathwayBrdband Lol, I am not your customer...I am sure you cannot fix my connectivity issues with my @ACTFibernet

  • Puvi6129 Puvi (@Puvi6129) reported from Chennai, State of Tamil Nādu

    Hello @ACTFibernet here is my account number : 103106735265,I paid for your STREAM TV 4K on 16th of August,Till now I didn’t receive the product.I called your so called customer care more than 10times and i got a response saying wait for another two days. Pathetic service

  • Ramshriii Shrii (@Ramshriii) reported from Chennai, State of Tamil Nādu

    @ACTFibernet every month atleast once or twice internet is getting disconnected technician resolves the issue happens again next month. From October till now it has happened continously. No respite for this issue. 103016711170. I want the issue resolved at earliest.

  • 2966067c87954a1 INDIA WOKEN (@2966067c87954a1) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet My Act net work installed in Madipakkam, Chennai Not working. Please respond and attend.

  • vinothrathore Vinoth Rathore (@vinothrathore) reported from Chennai, State of Tamil Nādu

    @ACTFibernet my Internet not working for past 3 days. Complaint raised already. Acc no 103687954159. Please solve this immediately.

  • srinivasgudla Srinivas Rao Gudla (@srinivasgudla) reported from Chennai, State of Tamil Nādu

    @ACTFibernet A quick reply will really make customer happy. #Fail

  • ganant G.Ananthakrishnan (@ganant) reported from Chennai, State of Tamil Nādu

    @dinakaran @ACTFibernet For me there's no internet service, now approaching 72 hours! I thought some new entrant has poached all ACT staff!

  • mightydarknight nagarrajanraghunatha (@mightydarknight) reported from Sholinganallur, State of Tamil Nādu

    @DoT_India @reliancejio @JioFanClub @ACTFibernet thanks @reliancejio #JioFiber #JioGigafiber it's been three months and my complaint is not resolved. Made decision to quit @reliancejio moved back to @ACTFibernet unhappy customer experience would really bring you down bye

  • replymanik Manikkavasagam (@replymanik) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet cheaters.. never buy thiz!!!

  • I_mvishnu vishnuvarthan (@I_mvishnu) reported from Sholinganallur, State of Tamil Nādu

    Unable to reach customer care @ACTFibernet . Utterly disappointed with this poor service...

  • ganant G.Ananthakrishnan (@ganant) reported from Chennai, State of Tamil Nādu

    Now marking 60 hours without @ACTFibernet service, and no word from them on what the problem is!

  • Bala_Sathish Sathish Babu B (@Bala_Sathish) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet This is very bad, I still don't have a resolution for the outage...I will wait a couple of days and move on to another service provider. The general feedback on your service is poor, wonder if you have given up due to competition from @JioCare #JioGigaFiber

  • ganant G.Ananthakrishnan (@ganant) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I have replied to you, internet down even 24 hours later.

  • venkydeejay Venky Deejay (@venkydeejay) reported from Saidapet, State of Tamil Nādu

    @harish2you @ACTFibernet @ACTFibernetHYD Rip @ACTFibernet I have been living with slow internet for months. Though they have tat for every issue reported, most of them were temp fix for me!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ManojKumarShah Manoj (@ManojKumarShah) reported

    @ACTFibernet Hi,  1.bill wrongly generated,called customer care but no resolution. The amt for the previous bill is wrongly showing full month bill for ₹837 rather than only 14 days Pro rata ₹400. Also the amount for (6+1) 7 month plan is wrong as per my plan selection.

  • U_see_rajinsta BAPURAJU KONDURI (@U_see_rajinsta) reported

    @ACTFibernet **** 5day of internet,who can give money in 5days

  • SanMalhotra coolsan (@SanMalhotra) reported

    @ACTFibernet @NetflixIndia plss get the customer flow sorted before launching aggressive offers. Once u opt for a Netflix + act bundle plan thrs just no ack, tracking whatsoever.... How to activate the Netflix plan.... Basic stuff missing...#SR10266822280783 for ref

  • HydCitizenz CitizenOfHyderabad (@HydCitizenz) reported

    Ticket: SR10166819989924 has been raised today for internet connection issue. @ACTFibernet @ACTFibernetHYD. The ticket was closed earlier and internet was working for some time. Now again the internet has stopped working. Please work on a permanent solution, issues are frequent!!

  • sanjeevpk Sanjeev Kulkarni (@sanjeevpk) reported

    @ACTFibernet @ACTBangalore Guys please provide me a parmanent fix of innternet slowness problem even when I subscribed to 300mpbs plans i sometime get below 50mbps speed. I raised 3 service tickets in last 10-15 days. Looks like you are not in serious business of addressing prblm

  • chaudhuri_rohan Myself_RC24 🇮🇳 (@chaudhuri_rohan) reported

    Resident of Mahadevpura,Blr #ActFibernet ur service is so pathetic.From yesterday night till now no internet connection, ur call centre & manager are clueless, technician are not interested restoring the fault intentionally delaying .U claim to be best but where is ur service?

  • RajTamr46959709 Raj Tamrakar (@RajTamr46959709) reported

    @ACTFibernet - Always problematic internet. Customer services is too poor. Always arguing and takes too long to fix problem. Have problem in internet every week.

  • krishnareddyD5 🅓umpa.krishnaRᵉᵈᵈᵞ (@krishnareddyD5) reported

    @ACTFibernet Since last week internet is not working I had raised request but it’s closed without resolution I have called customer care there is no use it worrest service

  • Sanjayakps Sanjaya Kumar Panda (@Sanjayakps) reported

    @ACTFibernet any updates. No updates from customer care neither here. It would be good to get some updates on resolution time.

  • RakeshAmbati16 Rakesh Ambati (@RakeshAmbati16) reported

    @ACTFibernet Previously also you said the same thing still no resolution yet