ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Total Blackout | |
| Chennai |
Internet | |
| Chennai |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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Raghav1897
(@raghav1897) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Facing internet connectivity issue for nearly 30 min. Complaint registered and no action taken yet. How long we need to suffer for incompetence from your side.
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Rahul Kannan K
(@RahulKannan_K) reported
from
Chennai, State of Tamil Nādu
Many thanks to @ACTFibernet for providing free WiFi facility to all schools in Chennai Corporation Although the service is provided for free,so far the quality has not diminished in the slightest Even if the connection is repaired, it will be repaired immediately🙏 @ActfiberC
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veda
(@veda95037296) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet 11110453 is not working
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Ganapathi
(@ganapathi52) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I see a sharp decline in your service? Are you closing down?
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Vijay Karthik
(@icemangoiya) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.
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Marimuthu.K
(@Marimuthu2201) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet : Dear Team , is act network down . I can’t reach customer care and the WhatsApp chat not working , my internet is not working please check asap
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet worst customer service
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet very worst network. Poor speed. Opted for 200mbps barely getting 100.. customer service is like hell..
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Raghav1897
(@raghav1897) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet It's been more than 1 hour and there has been no response from ACT.Despite living in Chennai we are facing this issue. Done with ur pathetic service from nxt month
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siju mathew
(@SijuMath) reported
from
Saidapet, State of Tamil Nādu
Two days No internet! Customer support hangup on calls, application dosent work on other datas! Totally makes me worried. Who can resolve this? #ACTFibernet #ACTFibernetchennai #ACTFibernet india
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service
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C.Rajashekaran’s Official Account
(@irajashekaran) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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C.Rajashekaran’s Official Account
(@irajashekaran) reported
from
Saidapet, State of Tamil Nādu
In Chennai,Annanagar @ACTFibernet service is not working for last 3days ,7th Main AnnaNagar.Ch-40. No response & No service engineer visited our inspite of Continuous request & Calls to all available numbers & Customer Care.Till this Moment no internet connectivity & we r Losing!
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Raghav1897
(@raghav1897) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet When mistake are from ur side u guys do not tend to respond. Is this what you charge us monthly for ur service. very pathetic I'm completely done with ur service
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet The listed toll free number is not working 1800 1022 836... Please fix that first before you can start fixing customer issues..#ACT #Chennai #Broadband
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I can understand the rainy situation but you need to try to give the uninterrupted service. From evening I am facing buffering issue. Please look on it.
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Mr. D. Vijay Bhaskar
(@vb_vijaybaskar) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet one particular website is not working I Have sent the link through DM. Urgent pls attend it ASAP
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Rahul Srinivasan
(@rahul_s_vasan) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful
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Mr. D. Vijay Bhaskar
(@vb_vijaybaskar) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet My internet is not working from morning. Details sent through DM
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Movie,Game,Travel, Foodie 🤤😋😍💥
(@BharatB54887368) reported
from
Chennai, State of Tamil Nādu
@Sathya_Grssn In Airtel Also Same Problem So Just I Moved To @ACTFibernet Speed is 10mbs/S in Mobile And in systems 60mbs/s
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Akash
(@akash_8a) reported
@ACTFibernet I already got a call regarding SR10277735742044, and your team said only a 1-day waiver will be given even though the internet was down for 12 days. That’s really unfair. Please review this properly customers shouldn’t have to suffer for such long outages.
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Divyanshu Srivastava
(@srivastavadiv) reported
@ACTFibernet raised request for relocaton for yesterday, but no one responded. Got a call from engineer, shared details, today whn i call not responding customer support is also nor working. Pathetic service
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Venugopal
(@VenuIndian007) reported
@ACTFibernet @ACTFibernet , entering into unsuccessful Day 3 successfully with out a fix
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Ranjit Wilson
(@rankwil) reported
@ACTFibernet No internet connection. Unable to login to app, says mobile number not registered. What's going on?
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Hardik Singhania
(@Hardik__17) reported
@ACTFibernet Day 5 without internet — still no resolution and action-Thanks, ACT Fibernet, for redefining “fast service.” @ACTFibernet @ACTFibernetHYD
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G T
(@Tejag3456) reported
@ACTFibernet Your billing service works perfectly, but the internet service doesn’t. Can you make both equally reliable?
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MK
(@rmk_offl) reported
@ACTFibernet thanks for being a good ISP. Raised a shifting request 7 days before still not yet received a call from technicians. What once was an USP for ACT is silently killing it. #ACTFibernet #****
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Jomo
(@Jomo34655463) reported
Hey @ACTFibernet trying to cancel your subscription for past two days you are not sending me the OTP and cleverly generated the bill today what the hell solution for this issue
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Rageofspartan
(@rageofspartan) reported
@ACTFibernet @IamRamAnirudh Worst customer care, unable to fix network issues multiple times since last month. Kindly provide another follow up team for the issue. Might switch to other platform if issue persists further. Ticket id - SR10377763985214 Kindly look into it @ACTFibernet
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RakulAGN
(@RakulAGN) reported
@ACTFibernet Still there is no response for the issues you guys just opening and closing the tickets again and again wtf you guys are doing these how you guys are behave to valuable customer