ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Hello, I am yet to receive any cal or updates regarding the issue. I am experiencing one of the worst customer care experience from a broadband network. 🙄
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Sriganesh Raman
(@sriganeshr) reported
from
Chennai, State of Tamil Nādu
@varunkrish Is @Airtel_Presence good? I've @ACTFibernet. Speed is good but every five minutes the connection disconnects for free seconds or minutes and then comes back. While Netflix and all ok, the problem comes when doing video conferencing
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CinuMarkets
(@sricinu) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet can you please check my service request where Netflix charges are levied while I have disconnected from Aug 15
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Sainath S.R
(@sainathsr95) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet pathetic Support, always get,' your call position in queue is more than 30 ' 😡
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Aditya Narayan ❁
(@CRAdityaNarayan) reported
from
Chennai, State of Tamil Nādu
@ursprattlingly @narayananh @ACTFibernet Typical behaviour of these South Indian service personnel. Don't want to be proven wrong. Huge egos. Even Airtel people are like that.
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Aadhav Kannadhasan
(@aadhavkk) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet One of the worst servers with heavy pricing ! Been registering complaints for a the last 1 month about the connectivity issues and no internet problems.. it has not been resolved ! Paid for 6 months and i’am stuck now ! #ActFiberNet be like 🤯
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID
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Aditya Narayan ❁
(@CRAdityaNarayan) reported
from
Chennai, State of Tamil Nādu
@narayananh @ursprattlingly @ACTFibernet They are a different breed altogether. Internet is good. Service is third rate and dishonest. Call for more details.
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have made multiple escalations or complaints via all contacts. Still no response, are you ppl even bothered about the customers ? Payment received correctly and it’s been 7 days no proper response for the new setup. Worst ever customer service experience.
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Abishek Venkatesh
(@abishek_1997) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I don't think I'm going to recommend your service to anyone in my circle. There isn't proper response from your area managers. So I'll wait for couple of days, if there isn't any improvement, I'll have to shift to any other service provider. 4/n
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HaroonRasheed
(@M_HaroonRasheed) reported
from
Chennai, State of Tamil Nādu
@DineshK336699 @ACTFibernet Worst experience with ACT man.. 😌😌 #ACTFibernet #looting thaan 🤔
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Santhanam
(@santhanam_offl) reported
from
Sholinganallur, State of Tamil Nādu
@pk_views @HathwayBrdband @ACTFibernet best in customer service🔥🔥
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Bharat Agarwal
(@Bharatkandoi92) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.
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Naren K C
(@Naren_K_C) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet No Proper communication between your Customer Care & Technical Team. No Internet - Register a complaint on the App The Technical Person comes & says it's just a server issue & it'll get resolved in 30 minutes since 5pm on Oct 20 & nothing is fixed.
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Bharat Agarwal
(@Bharatkandoi92) reported
from
Chennai, State of Tamil Nādu
@JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP
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Aditya Narayan ❁
(@CRAdityaNarayan) reported
from
Chennai, State of Tamil Nādu
@narayananh @ACTFibernet Yeah that's why I dumped them. That's because the server box battery is weak. Good luck asking them to change that! I left after one such problem where the neighbour didn't want the box in their house & internet got cut for 17 days straight! Airtel or Jio is better off!
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Naren K C
(@Naren_K_C) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Oct 7 same issue - kept restarting my router & after 4 hours only when I called the technical person, he said that the Junction Box power was turned off by the other user. Am I paying for the Internet only to use on alternative days ?
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Naren K C
(@Naren_K_C) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Technical Person doesn't even bother to do any kind of checks or troubleshooting Nandha Kumar +917358798626 Madhesh +919384663132 This is not the first time in this month The above people are not evening responding back to customer even after fixing the issue
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piyush
(@piyush32756354) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet what the hell is your customer care service man. Been awaiting for long time but unable to connect ..without our concern how can you take make auto payment ? Hell on your service . Better call us back or face a legal heat ? This is 2nd time happe
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marketsfan
(@vm285) reported
from
Chennai, State of Tamil Nādu
@Airtel_Presence any reason why you should be charging me for the days your network is down? @reliancejio @ACTFibernet which of you guys can provide me with Wi-Fi connection immediately or asap
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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varun c / ವರುಣ್ ಸಿ
(@Varun171986) reported
@Numb_Skull @ACTFibernet Madam!. That's bcoz Ur next neighborhood will be using internet which is same line. more connection in same line. Speed goes down. That's the problem with shared line. If it using WiFi the speed reduces
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Karthik jain
(@Karthikjain916) reported
I want to cancel my act broadband due to i was charged extra and no one is responding from customer care very bad service provider. Not upto customer satisfaction @ACTFibernet
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vikas sharma
(@Vikassharma0705) reported
@VijayGopal_ @ACTFibernet Worst service.
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Manish Hegdal
(@ManishHegdal98) reported
@Numb_Skull @ACTFibernet I think it's got to do with your router, check the speed with ethernet plugged in once. Had the same problem with Act, although I can agree their customer care is the worst.
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Naveen Kumar Chowdari
(@navin346) reported
@ACTFibernet I was charged for the connection that was not activated. Have been trying to reach out to customer service on emails and fed-up with non responsiveness. Either you act quickly or I'll move on to another connection.
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🚩
(@AgnyathaHindu) reported
@LogikMonk @ACTFibernet Seriously they are harrassing by sending e-mails n messages to me ti pay the due for the services which I have never requested nor used.. the connection they gave at a place where I use to live a year before and want me to pay for their mistake.. pathetic they are
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00112237
(@ammakuturu) reported
@VijayGopal_ @ACTFibernet Do I have to keep buying router every year apart from connection renewal? There is increase in tariff since WFH started last year but service also need to be effective and efficient.
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Rawi Nadikatla
(@ravinadikatla) reported
@VijayGopal_ @ACTFibernet Pichhakuntla service provider.
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VOYAGER 2
(@ashutoshsinghy2) reported
@Kritzika @ACTFibernet Same problem with sikka broadband and they say at your face that after 6 pm they do not work on any complaints but they will register your complain and resolve the issue next day after 10 am only.
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மணிகண்டன் தமிழன்டா
(@PsychoManikanda) reported
@ACTFibernet Pathetic service. I want what was promised by ur agent krishna moorthy from Chennai. Either train ur team wel or get knowledged person. Let me know if I shld file a consumer complaint