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ACT outages and service status in Saint Thomas Mount, Tamil Nadu

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Full Outage Map
  • ACT generated 1 outage signal in the last 24 hours around Saint Thomas Mount, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 22, 9:35 PM GMT+5:30.
  • 75% Internet (75%)
  • 19% Wi-fi (19%)
  • 6% Total Blackout (6%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 5 hours ago
Chennai Internet 1 day ago
Chennai Wi-fi 2 days ago
Chennai Wi-fi 3 days ago
Chennai Wi-fi 4 days ago
Chennai Internet 4 days ago

Nearby cities with recent reports

Chennai

8 recent signals

5 hours ago

Community Discussion

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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • AravindThiyaga4
    Aravind Thiyagarajan (@AravindThiyaga4) reported from Saidapet, Tamil Nadu

    @ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡

  • kaapiccino
    kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys

  • rohitkadaksures
    Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu

    @ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??

  • rgmaddi
    RajaGopal Maddi (@rgmaddi) reported from Chennai, Tamil Nadu

    @ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?

  • rahul_s_vasan
    Rahul Srinivasan (@rahul_s_vasan) reported from Saidapet, Tamil Nadu

    @ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful

  • SijuMath
    siju mathew (@SijuMath) reported from Saidapet, Tamil Nadu

    Two days No internet! Customer support hangup on calls, application dosent work on other datas! Totally makes me worried. Who can resolve this? #ACTFibernet #ACTFibernetchennai #ACTFibernet india

  • sekartweets
    Rajasekar (@sekartweets) reported from Chennai, Tamil Nadu

    @ACTFibernet hi Internet is not working here can you pl check

  • ashokraja987
    Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Dear Act, Your team has given extension till 25th November 2022, but due to some medical issues i am unable to remit the payment. I request you to kindly extend the due date till next week. I assure that the payment will be made before the said date.

  • ganeshvkarthik
    Ganeshvkarthik (@ganeshvkarthik) reported from Chennai, Tamil Nadu

    @ACTFibernet Internet is not working for last 2 days and registered a compliant in app and called up the helpline nos. No response instead false commitment Ticket no : SR10349072032232. Kindly resolve the issue by today as we are more depended on data for online classes and WFH

  • deepakgopal19
    Deepak Gopal (@deepakgopal19) reported from Chennai, Tamil Nadu

    @hotstar_helps I took down my previous reply as app was working because I was connected hotstar with mobile data and changed to wifi while hotstar playing in bg..but once i closed and opened the app it's not working in wifi.@ACTFibernet kindly do something if you can here with this dns settings

  • crsratnam
    Sabha ⚡ (@crsratnam) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet pls fix the internet connection. I have raised a complaint yesterday evening. Your ticket SR10366572648834 is tentatively expected to be resolved by 13-Dec (DD/MM) between 16:00 to 19:30. Team ACT Pls fix it or ask your team to update when it will be fixed.

  • tehijacob
    Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Dear team, how long will it take to fix the Internet connection? #Chennai #ACTfibernet

  • Sathak
    Karni (@Sathak) reported from Chennai, Tamil Nadu

    @ACTFibernet reminds me of cable TV exp. during 90s. Disconnects frequently. bad CUst. Support. It’s been 24 hrs - Opened ticket, complained here, called customer support and their local technician. But no answer except regular recorded message.

  • manik_1991
    Manikandan (@manik_1991) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Deeply disappointed with the service. I have mentioned i have urgent works, still there is no escalation of the complaint. I have been using ACT from 2015 and this is not gud at all. Just some days back I paid for a 6 months renewal bill.

  • arunananth
    Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet I can understand the rainy situation but you need to try to give the uninterrupted service. From evening I am facing buffering issue. Please look on it.

  • GopiStm
    gopi krishna (@GopiStm) reported from Chennai, Tamil Nadu

    @ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet @ACTFibernet team: Kindly provide alternate source of internet to customers till the time you resolve the issue! You can't take things for granted. Either provide alternate source like dongle or Extend 4X days in our validity for each day wasted due to issue from your end!

  • cosmos_prasanna
    Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu

    @ACTFibernet WFH got hit by this. Pls fix asap.

  • ksnavinkumar
    நவின் குமார் (Navin) 🇮🇳 (@ksnavinkumar) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet It's ok to be down for once in a week I can accept that. But please don't do it ever single day please guys. I am paying my money to you for my work ok. Do take it serious. Have lost many days using my mobile net. It is not ok to be discounted in middle of important office meet

  • arunananth
    Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet More than 8 hours internet is not working. We have registered complaint in morning itself, still no solution. Whether you will reduce the monthly charge for not functioning of internet?

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • yashwanth___red
    Sai Yashwanth (@yashwanth___red) reported

    @ACTFibernet @ACTFibernet Still not able to access the internet. ISSUE IS NOT RESOLVED. PLEASE CHECK AND FIX ASAP. @ACTFibernetHYD

  • seeker0321
    Seeker (@seeker0321) reported

    @ACTFibernet There is still no communication , you guys are intentionally looted my money, never tried to install the connection, and now not giving my hard earned money, you are a fraud company, I'll case on your for mentally traumatizing for so many days

  • jeeves_k
    iYappan kRishnan (@jeeves_k) reported

    Dear friends, I would say be cautiouswhilre choosing act fiber .. worst ever support you will receive and very bad attitude from the customer care engineer. they disconnect the call while you speak if they don't have answer. @ACTFibernet thank you for teaching me lesson

  • mridulmodii
    Mridul Modi 🔆 (@mridulmodii) reported

    3 days passed & I have not received resolution for SRN: SR11881600418798 @ACTFibernet

  • yogeshsherman
    yogesh sherman (@yogeshsherman) reported

    @ACTFibernet It's better to leave ACT, pathetic service and poor resolution standard, uneducated and liar sales team

  • parthy_rk
    NOBODY (@parthy_rk) reported

    @RevanTalks @ACTFibernet Airtel.never go to jio

  • abishekrsr
    Abishek R Srikaanth (@abishekrsr) reported

    @ACTFibernet live in a community of 300 houses and majority of them use ACT here. Even with a power backup in each house, when there is a power cut, the internet drops for about 5 mins and get restored, the same happens when the power is restored. Can someone help? Don't think your control power backup works properly.

  • ramjee_rm
    Ramjee Madina (@ramjee_rm) reported

    @ACTFibernet What is the earliest? Do you people have some sense? I need a account deactivation immediately. Im opting for other services wherein they can provide immediate resolution.

  • dineshrtvt
    Dinesh (@dineshrtvt) reported

    @GulbamSai @ACTFibernet I do have similar issues with @ACTFibernet their customer support team is trained to ensure fake promises are delivered to customers

  • dineshrtvt
    Dinesh (@dineshrtvt) reported

    @ACTFibernet @ACTFibernet you guys are not capable to handle issues raised by customers