ACT outages and service status in Saint Thomas Mount, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Saint Thomas Mount, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 3, 7:49 PM GMT+5:30.
- Internet (67%)
- Wi-fi (27%)
- Total Blackout (7%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Saint Thomas Mount, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 7 days ago |
|
Chennai
|
Internet | 10 days ago |
|
Chennai
|
Internet | 14 days ago |
|
Chennai
|
Internet | 14 days ago |
|
Chennai
|
Wi-fi | 20 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu@ACTFibernet Been suffering outage from 9-DEC-2022 in chennai. Could you provide an ETA, when would the outage be resolved?
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Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
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Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu@HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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Mohan (@Mohan15031987) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.
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Felix John - Bicycle Mayor of Chennai (@fmrock) reported from Chennai, Tamil Nadu@ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!
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gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu@ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service
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Sudharsan Hari (@sudharsanhari) reported from Sembiyam, Tamil Nadu@ACTFibernet why is your customer service soo pathetic. Internet has down for 15 hours and still the call centre wants 24hour to attend to it. Also this is the 2 time in 2 weeks that this has happened.
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நவின் குமார் (Navin) 🇮🇳 (@ksnavinkumar) reported from Sholinganallur, Tamil Nadu@ACTFibernet It's ok to be down for once in a week I can accept that. But please don't do it ever single day please guys. I am paying my money to you for my work ok. Do take it serious. Have lost many days using my mobile net. It is not ok to be discounted in middle of important office meet
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krsasu (@krishchokurei) reported from Chennai, Tamil Nadu@ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.
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Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu@ACTFibernet Show some professionalism when someone complaints you regarding some issue! You can't be extracting money from me and be ignorant! #WorstEverBroadbandNetwork
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.
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Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426
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Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu@ACTFibernet I dont want any of your bot or templated responses! Please proceed with my service disconnection!
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Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu@ACTFibernet More than 8 hours internet is not working. We have registered complaint in morning itself, still no solution. Whether you will reduce the monthly charge for not functioning of internet?
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Ganeshvkarthik (@ganeshvkarthik) reported from Chennai, Tamil Nadu@ACTFibernet Internet is not working for last 2 days and registered a compliant in app and called up the helpline nos. No response instead false commitment Ticket no : SR10349072032232. Kindly resolve the issue by today as we are more depended on data for online classes and WFH
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aspire Swaminathan (@aspireswami) reported from Chennai, Tamil NaduExtremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...
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Kamal Rizani (@kamalrizani) reported from Chennai, Tamil Nadu@ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution
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P V Natarajan (@pvnatarajan) reported from Chennai, Tamil Nadu@ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@Airtel_Presence @Airtel_Presence thx but I was giving a suggestion that you ppl can provide alternate source of internet whenever there is a outage / network issues as an alternative. why should we waste our time because of your inefficiency ! @ACTFibernet this suggestion intended towards you!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Haiku (@riceofsushi) reported@ACTFibernet It’s beyond frustrating. I have had the same issue twice in the first month of coming onboard. I am using @airtelindia wifi back home the last 3-4 years and such instances have rarely occurred. What are you doing wrong? @ACTFibernet
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Yajul Srivastava (@yajulsrivastav) reported@ACTFibernet interner not working since last night.. Raised a ticket already.. No resolution still! I have a Work from home setup.. If this is the level of your services.. I'll not renew this coming month..!! Ticket no. - SR11080523919044
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Gaurang Trivedi (@trivediGaurang_) reported@ACTFibernet @ACTFibernetHYD Customer service says your issue will be resolved by tomorrow morning. What kind of service are you providing?
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Kartik (@kartik9173) reported@ACTFibernet I know I only have created the ticket, The reason to bring issue here is to have a permanent solution, it's been almost 3-4. Not getting proper solution. Neither no Technical guy called and explaining the issue.
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Adi (@AEditable) reported@ACTFibernet @ACTFibernetHYD I have raised disconnection request on 3rd June. SR10180564067294 . Kindly clear the new bill on my account and disconnect my service as requested at the earliest.
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Rajenderreddy (@rajender4reddy) reported@ACTFibernet Another scripted reply. Since 28th, your team has only been postponing the issue and giving false timelines. Stop sending template messages and provide a real resolution or process my disconnection immediately @ACTFibernet
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zeeshan ali (@123456789ali) reported@ACTFibernet no resolution .
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huh! is it me (@Avinash_ganapa) reported@ACTFibernet I’m filing a consumer complaint tomorrow
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AJ (@thedarksideofAJ) reported@ACTFibernet The internet cannot be down 3 times in a month for a day. If i don't get a call tomorrow with a permanent fix, I'm cancelling my account.
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Binit Agarwal (@Binitagarwal7) reportedWorst experience with @ACTFibernet. Got the connection on the 30th, promised installation by the 31st. Still no installation. Customer support just keeps stringing us along with empty "tomorrow" promises. The least you can do is provide an accurate timeline.