ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Total Blackout | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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R U Srinivas
(@rusrinivas) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.
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Cosmos Prasanna
(@cosmos_prasanna) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet
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Pragya Malaviya
(@virtuepragya) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
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Kamal Rizani
(@kamalrizani) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution
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Triplicane Prabhu
(@Triplicaneprabu) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)
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Tehillah Jacob (Tehi)
(@tehijacob) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet It's day 3, and there's no response from customer care and the issue is still the same - affecting my WFH. 😧
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Rajasekar
(@sekartweets) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet hi Internet is not working here can you pl check
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gopi krishna
(@GopiStm) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.
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Hari Kumar
(@harihara010) reported
from
Sholinganallur, State of Tamil Nādu
internet is not working, @ACTFibernet
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Kalyani Kanti
(@swatirockz) reported
from
Saidapet, State of Tamil Nādu
@techieadi @ACTFibernet Bro...their customer service is very poor bro.....you already know about it ...
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet worst customer service
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P V Natarajan
(@pvnatarajan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.
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Tehillah Jacob (Tehi)
(@tehijacob) reported
from
Sholinganallur, State of Tamil Nādu
The Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I can understand the rainy situation but you need to try to give the uninterrupted service. From evening I am facing buffering issue. Please look on it.
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Tehillah Jacob (Tehi)
(@tehijacob) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Dear team, how long will it take to fix the Internet connection? #Chennai #ACTfibernet
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
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Cosmos Prasanna
(@cosmos_prasanna) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet WFH got hit by this. Pls fix asap.
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Aravind Thiyagarajan
(@AravindThiyaga4) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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csrao
(@csrao10) reported
@ACTFibernet @ACTFibernet account No.107015218558 Visakhapatnam. Connection frequently doesn't work and unable to give complaint through ACT app since my mobile number has multiple connections. Hopeless
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Yousuf Khan
(@MrYousufKhan2) reported
@ACTFibernet Though my billing cycle ends on 15th May i am starting to face discontinuity tremors from today itself, Nice marketing tactics, I need this to be resolved and also need assistance on changing plans. Can somebody help or call me in this regard?
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Dr.Chandrashekar Jayaram
(@chandruj93) reported
@ACTFibernet horrible customer support team. They show zero ownership. How can u guys be such callous? The email reply “ ur ticket closed” with no explanation on the action/ resolution is even more irritating. SR10255919579232.
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Abhinav
(@Abhinav52550983) reported
@ACTFibernet u dont have to do anything u guys have the worst service ever i just want to cancel the connection and i want my money refunded. i talked to the cc around 10times still no response so i want to cancel the connection and refund my money ASAP. u guys call yourself the best and all.
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సునీల్ | Suneel
(@i_msuneel) reported
@ACTFibernet again internet problem. Net not working. Every 10-15 days we have to raise complaints. Very poor service I have never experienced in act Fibernet #actfibernet
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RAJA K S
(@Raja1412cbe) reported
@ACTFibernet Dear Support,Its 6th time I am approaching for a Revert.Opted for a upgraded plan.I'm yet to get a Router.Its more than 10 days.All in Vain,such a poor service and No one cares a damn.Six month Advance paid, anyone responsible at ur office to attend this?.@TRAI .
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pradeep
(@pradeep7878) reported
@Rebel_Nihal @ACTFibernet Idi okate issue remaining👍
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Ramanujan A S
(@ram_as2001) reported
@ACTFibernet EVEN WHEN THERE WERE INTERNET/NETWORK ISSUE IN THE LAST 2-3YEARS...I NEVER BOTHERED TO RAISE A CONCERN ON THE SERVICE,.,BUT THE LAST 1MONTH HAS BEEN A TREMENDOUS TORTURE Want to change the service provider,,, NO ONE ELSE CAN PROVIDE THE SERVICE when ACT has taken
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Ramanujan A S
(@ram_as2001) reported
@ACTFibernet but that 4hours never comes - even after waiting for 24+hours ...no one calls... if you call the number for status check - there you go with another surprise - SIR, THERE IS NO SUCH REQUEST FOR CALL BACK THAT IS REGISTERED... AND THIS CYCLE CONTINUES
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Ruthwik Ravindra
(@RahulRuthwik) reported
@ACTFibernet Ticket # SR10256182973082 hasn’t been resolved since 24hrs now and all I get an answer is to ‘Restart the router’. Could I please get some help to get this sorted out on priority?