ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (63%)
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Wi-fi (17%)
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Total Blackout (15%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Total Blackout | |
| Chennai |
Internet | |
| Chennai |
Total Blackout | |
| Chennai |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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Sivakumar
(@Siva3233) reported
from
Sembiyam, State of Tamil Nādu
@LMKMovieManiac @ACTFibernet No They are good service provider
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Karni
(@Sathak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet reminds me of cable TV exp. during 90s. Disconnects frequently. bad CUst. Support. It’s been 24 hrs - Opened ticket, complained here, called customer support and their local technician. But no answer except regular recorded message.
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HaroonRasheed
(@M_HaroonRasheed) reported
from
Chennai, State of Tamil Nādu
@DineshK336699 They just take your money royally and **** on you itself.. @ACTFibernet Do you have any other template where you respond to tweets ? Do you really mean what ever you say on your twwet replie?
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R A M™
(@ramtweetshere) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet used my power connection even after disconnecting my connection for almost 18 months. No proper response or feedback. Worst service and attitude.
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majid
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet internet down for last 2 days!
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நவின் குமார் (Navin) 🇮🇳
(@ksnavinkumar) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet It's ok to be down for once in a week I can accept that. But please don't do it ever single day please guys. I am paying my money to you for my work ok. Do take it serious. Have lost many days using my mobile net. It is not ok to be discounted in middle of important office meet
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
Anyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
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buttercakeluv
(@vishalmellark) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet My problem has not yet been resolved
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Nivas Ravichandran
(@nivasravi) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Hey Team. It's been a week since my internet has been down and I was asked to get a GX box. I agreed but have not heard back at all. Extremely frustrating with your customer service team. Could you please help out?
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Deenadayalan C
(@deens25) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet , such poor customer support, really disappointing
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys
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Sundar G
(@SunOfGan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet guys internet not working for 4 days now. Pls help
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Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Worst ever coverage and poor customer service is what I've been experience for the past few months from you! My complaints regarding slow speed issues are getting closed without even resolving it and without my consent! Time close the connection!
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Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Show some professionalism when someone complaints you regarding some issue! You can't be extracting money from me and be ignorant! #WorstEverBroadbandNetwork
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Sudharsan Hari
(@sudharsanhari) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet why is your customer service soo pathetic. Internet has down for 15 hours and still the call centre wants 24hour to attend to it. Also this is the 2 time in 2 weeks that this has happened.
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buttercakeluv
(@vishalmellark) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet why was i charged extra 110rs this month? Need to connect with customer care
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ArunSeshadri
(@ArunSeshadri1) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet very poor service in chennai ,when.we.xall maximum you will ask is to change modem ,how many times you want us to change modem ,Reaching your team is very difficult you want all as a.complaint registration only
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Sudharsan Hari
(@sudharsanhari) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet need help adding GST no. To my account.
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buttercakeluv
(@vishalmellark) reported
from
Chennai, State of Tamil Nādu
Problem has not yet been resolved! @ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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neon
(@buzz267buzz) reported
@ACTFibernet @deepakchouan Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself! It's been one month still dealing with the issue account 114600358575 See my tweets history
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buzz
(@buzz267buzz) reported
@ACTFibernet @Vinay_SunnyBoy Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself!
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MABUSUBHANI SHEIK
(@iaMSubhani_SK) reported
@ACTFibernet Trust is broken several times and how can I face the future issues while this issue is repeating for every two weeks?????
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buzz
(@buzz267buzz) reported
@ACTFibernet Currently the Latency is good(12ms to gateway) But 95% of the time, everyday, it's above 30ms. Please fix it soon as it's already been a month and I'm still writing to you.
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Prathap
(@PrathapTrader) reported
@ACTFibernet Please fix my internet issue as soon as possible, every month facing the same issue, in my area, we have another connection all other connections are working good only my connection facing, please fix this. Ticket No. SR10165680741994
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neon
(@buzz267buzz) reported
@ACTFibernet @Md_Amjad_ Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself! It's been one month still dealing with the issue account 114600358575 See my tweets history
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neon
(@buzz267buzz) reported
@ACTFibernet @rahul_defi Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself! It's been one month still dealing with the issue account 114600358575 See my tweets history!
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Navaneeth Ankith
(@navaneethankith) reported
@ACTFibernet Hello @ACTFibernet despite multiple calls to your customer care, my issue is still not resolved. I have had enough of the nonsense. Do refund back my amount for this month as you collect money in advance and do not provide internet. Such pathetic customer service.
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neon
(@buzz267buzz) reported
@ACTFibernet @deepontweet Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself! It's been one month still dealing with the issue account 114600358575 See my tweets history
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js srinivas
(@js_srinivas) reported
@ACTFibernet @ACTFibernet Team, today morning i was able to access the internet for sometime and again it is not working now, i have reopened the ticket SR11165669077264. I am WFH and this issues are really bothering