ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (67%)
-
Wi-fi (19%)
-
Total Blackout (10%)
-
E-mail (2%)
-
TV (1%)
-
Phone (1%)
Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
-
Ashish Tiwari
(@12_ashish) reported
from
Sholinganallur, State of Tamil Nādu
Hi! No response here as well. Poor support @ACTFibernet
-
saravana ks
(@saravanaks7777) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet Hi my ACT Fibernet Ticket no:SR1036359399322 has been registered on 14/May for relocation of my ACT 2 my new address. Still I didn't get a proper response from your side & I have never faced this kind of service from ACT.kindly work on my issue ASAP City:Chennai,TN
-
Annamalai Valliappan
(@Tweetannuval) reported
from
Chennai, State of Tamil Nādu
Worst service by @ACTFibernet in Virugambakkam area! interference cont. For past two weeks! #ACTFibernet
-
pratiksha parmar
(@pratikshasinghp) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I am not interested to use the internet with 14Mbps speed after paying so much money. Thank you so much. After paying 8k for the internet we have never used with the proper speed every month we have to call to customer care for speed issue and finally after these many tries(1/3)
-
Vipin Kumar
(@vipinkumar_g) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Will there be any action against my complaint of not having the internet for last 37 days and request on the waiver of my bill which has been paid already. @DoT_India @TRAI
-
Ashish Tiwari
(@12_ashish) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Double standards by team @ACTFibernet I am yet to receive an update from your team on the complaint raised by me
-
Bala C
(@Balac43212) reported
from
Sholinganallur, State of Tamil Nādu
@sjc_7391 @HathwayBrdband Yes pls don't go for them .. choose @ACTFibernet or @Airtel_Presence .. service is extremely bad in @HathwayBrdband
-
Revanth raj
(@Revanth_raj) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet @ChennaiIPL Csk can only be tamed by ACTU You can always trust ACTu. If CSK misses a SIXU ACTu doesn't miss to give 100MBPS Speedu. @msdhoni never misses to finish off in style #EngaHomeEngaAdvantage User ID :- 103015992334
-
Annamalai Valliappan
(@Tweetannuval) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet The Worst customer care. If they can't answer properly, they disconnected our call. Happened three times today. Time to move on!
-
krishnan_tamilmotor
(@chief2903) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Wrong billing issue for this month. Unable to reach your support team. Pl resolve. Krishnan 98407 95853
-
Shaji Mathews
(@ShajiMathews3) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet Unable to reach your customer service, continuously busy. My ACT fibernet is down. THOMAS SHAJI MATHEWS MOBILE 9600167897
-
Venkat Jupalli
(@vraojupalli) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Bad services levels I have raised a complaint and no one is bothered to call back as well. #SR 1034870769842
-
pratiksha parmar
(@pratikshasinghp) reported
from
Chennai, State of Tamil Nādu
@ACTFibernetHYD @ACTFibernet What is the use of taging if you guys don't even bother to reply back or even check what is the problem. Pathetic service.
-
vikash b
(@vikashvas2002) reported
from
Villivākkam, State of Tamil Nādu
New customer for @ACTFibernet unprofessional my new router request not been solved 22nd I paid amount made a ticket customer care representative said maximum 7 days it not installed yet no response from sales team, technical team, nodal office.Worst experience we're should I ask
-
Abhishek Bhadra
(@ABshekB) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet my internet is not working since morning and your helpline numbers are dead. Also your app refuses to register s complain !! What kind of a ridiculous customer service is this !!! Please contact me ASAP
-
Ashish Tiwari
(@12_ashish) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Hi Team. Very unhappy with your service. Been over 4 months chasing your team for the refund of my deposit given for WiFi router which your team already has taken but never sent my money to my bank. I am clueless as to whom to reachout to!
-
BHARGAV T
(@BhagsBhargav) reported
from
Saidapet, State of Tamil Nādu
I donno why @ACTFibernet is becoming so worst these days. No customer support, bad signals, no proper maintenance. Worst experience with act. Can anybody please suggest good internet service provider in Valasaravakkam Chennai
-
Stri
(@Sri_Indrasenan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet again the internet is down for 12 hours now ... Happening again in a span of less than two weeks. Pathetic.
-
krishnan_tamilmotor
(@chief2903) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Off the 2 connections I have, problem solved with 1 connection. The other one is still pending
-
Bala C
(@Balac43212) reported
from
Sholinganallur, State of Tamil Nādu
I used @ACTFibernet and @Airtel_Presence and even @BSNLCorporate but @HathwayBrdband has one of "the" worst response time compared to all others ..@reliancegroup @reliancejio will correct these concerns
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Inevit A
(@a_inevit) reported
From many days I'm getting high ping issues in valorant You have never solved this issue Other networks are working good with Valorant What's wrong with yours @ACTFibernet
-
Dance
(@CilanDance) reported
@i_sreenivas @ACTFibernet Oh damn!!
-
sudhan
(@sudhansilas) reported
Mr.Bala Malladi, Do you aware of it, how worst and rude is your company customer service, I never gone through the worst customer support like this, your customer care agents are giving very good false promises hats off to them #balamalladi #actfiber #actfibernet
-
Peecy
(@pctayal) reported
@ACTFibernet Y do i need to update you even after a week when complaint was logged ... Kindly check the Ticket number and request you to take speedy action SR10159024841311
-
G.k_shiva_raj
(@GKSHIVAN) reported
Hello @ACTFibernet @ACTFibernetHYD (who always claims at providing GREAT services), I've raised a service ticket as my internet is not working as on 07.07.2021. It's been almost 2days and still my ticket is not yet resolved. Ticket-SR10159226642852 Estd time-07/08/2021 19:00:00
-
deepak roy
(@deepakroy31) reported
@ACTFibernet Again your internet is not working. Also your customers service people don't know how to speak.. I have recorded there call.. will be escalating it. @jagograhakjago want to file a complaint on the act Can you help me..
-
Nagaraju Penugonda
(@Nagaraju456) reported
@ACTFibernet I just saw your intro on twitter page, please change it to worst network providers with incapable technical team and worst customer service.
-
mohamedrasik
(@mohamedrasik8) reported
@ACTFibernet #worstcompany I'm really happy how you guys are working on complaint instantly and resolving the query, i may/may not be right about the offer in the ivr call but i asked for a simple thing to check the IVR call, nobody is willing to do that thing. #10dayswithnowhere
-
Basharath md khan
(@Basharathmdkha1) reported
@ACTFibernet This is regarding the complaint number SR10159276367732. No action has been taken since 24 hours we don’t have internet access, as we work from home it is really difficult to manage in this kind of situations. I have been experiencing service disruptions very often.
-
Tarandeep Singh Walia
(@walia_tarandeep) reported
@ACTFibernet I had raised a ticket SR11059277865362 for slow internet on 8/7/2021. I have 150 mbps plan but i am only getting download speed upto 47.83 Mbps. No update on the ticket no one has contacted me for this. I changed the Channel from the router page but still slow.