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ACT outages and service status in Saint Thomas Mount, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Saint Thomas Mount, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 7, 4:21 AM GMT+5:30.
  • 62% Internet (62%)
  • 31% Wi-fi (31%)
  • 8% Total Blackout (8%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 2 days ago
Chennai Internet 6 days ago
Chennai Internet 11 days ago
Chennai Internet 14 days ago
Chennai Internet 17 days ago
Chennai Internet 17 days ago

Nearby cities with recent reports

Chennai

2 recent signals

2 days ago

Community Discussion

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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • crsratnam
    Sabha ⚡ (@crsratnam) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Its a minor issue. Don't know why it is taking so long. Actually when they were fixing another connection they disturbed my connection. Total negligence.

  • SaiSanthoshS
    Sai Santhosh S (@SaiSanthoshS) reported from Chennai, Tamil Nadu

    @ACTFibernet my connection has been out from sat early morning. No response for the Ticket no: SR10366544395384. No one has called or provided an update on what is gng on. Abysmal service.

  • rohitkadaksures
    Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu

    @ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?

  • M_HaroonRasheed
    HaroonRasheed (@M_HaroonRasheed) reported from Chennai, Tamil Nadu

    @DineshK336699 They just take your money royally and **** on you itself.. @ACTFibernet Do you have any other template where you respond to tweets ? Do you really mean what ever you say on your twwet replie?

  • vimanto87
    Vimal Antony Raj (@vimanto87) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Why should i DM you? so each time if i have issues, i need to get this through Twitter only? i already told ur app sucks for complaint register.. why can't u guys fix that? already posted a video as send key is not working. what happened for that @ACTFibernet

  • kaapiccino
    kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys

  • virtuepragya
    Pragya Malaviya (@virtuepragya) reported from Chennai, Tamil Nadu

    @ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?

  • karthikrubilux
    Cinema Karthikeyan (@karthikrubilux) reported from Sembiyam, Tamil Nadu

    @DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet I dont want any of your bot or templated responses! Please proceed with my service disconnection!

  • pvnatarajan
    P V Natarajan (@pvnatarajan) reported from Chennai, Tamil Nadu

    @ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.

  • bigleemurali
    Dr. Biglee Murali (@bigleemurali) reported from Chennai, Tamil Nadu

    @ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private

  • cosmos_prasanna
    Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu

    @ACTFibernet WFH got hit by this. Pls fix asap.

  • ArunSeshadri1
    ArunSeshadri (@ArunSeshadri1) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet very poor service in chennai ,when.we.xall maximum you will ask is to change modem ,how many times you want us to change modem ,Reaching your team is very difficult you want all as a.complaint registration only

  • Siva3233
    Sivakumar (@Siva3233) reported from Sembiyam, Tamil Nadu

    @LMKMovieManiac @ACTFibernet No They are good service provider

  • aspireswami
    aspire Swaminathan (@aspireswami) reported from Chennai, Tamil Nadu

    Extremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...

  • fmrock
    Felix John - Bicycle Mayor of Chennai (@fmrock) reported from Chennai, Tamil Nadu

    @ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet It's been more than 1 hour and there has been no response from ACT.Despite living in Chennai we are facing this issue. Done with ur pathetic service from nxt month

  • srinath_groot
    Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, Tamil Nadu

    @ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426

  • abishek_1997
    Abishek Venkatesh (@abishek_1997) reported from Chennai, Tamil Nadu

    @ACTFibernet I don't think I'm going to recommend your service to anyone in my circle. There isn't proper response from your area managers. So I'll wait for couple of days, if there isn't any improvement, I'll have to shift to any other service provider. 4/n

  • kaapiccino
    kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet 2nd time this month my internet connection is down! PLEASE HELP

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ImThamizha
    Thamizhan (@ImThamizha) reported

    @ACTFibernet Ticket SR10380556056823 has been closed. Why are we on earth to close a ticket with out giving a resolution??

  • ajayverma2014
    150kMenSuicidesYearly (@ajayverma2014) reported

    ACT is Failed to provide service on the time and from last 24 hours we are without internet usages of wifi fibernet internet fixed by you at my place @ACTFibernet @ACTFibernetHYD Please resolve the service request SR11080595879564 was expected to be resolved by 06Jun2026 by 3:30

  • Right2Prevail
    Manoj Kumar (RightSideUp) (@Right2Prevail) reported

    @ACTFibernet why am I unable to access my account via the app? I've registered my phone number and email address and yet your app tells me my number is NOT REGISTERED as a customer??? What is the issue here????

  • Frxtrot007
    Sumit kumar (@Frxtrot007) reported

    @ACTFibernet what a shame! Disgusting and so frustrating experience. It's been 12 hours I raised a ticket, TAT was 7:30 pm and still not resolved. No way I can contact customer care. Definitely not renewing this ****** connection next time

  • jaidev365
    jaidev (@jaidev365) reported

    @ACTFibernet None is responding to my calls.i stay in hyderabad qutbullapur area.if not able to deliver service in time why keep calling to get the installation why make us pay first and then do this kind of service!!! @reliancejio is better I feel regretting it

  • dhahirasm
    Dhahirasm (@dhahirasm) reported

    @ACTFibernet And tell me about the date of unused .. it's easy to provide a local technical support number

  • SBajaj06
    SBajaj (@SBajaj06) reported

    Weekdays your service sucks and doesn’t let me WFH as i am forced to use mobile hotspot Weekends your internet goes down on a Saturday night! When a working professional is literally waiting to binge watch all the content Tired of this **** service provider @ACTFibernet

  • i_am_amri
    Amritanshu Swaroop (@i_am_amri) reported

    @ACTFibernet @jagograhakjago @nch1915 Help! Ghosted by the reps of ACT Fibernet - Contact No. 9217036662 & 8882734721. Paid ₹3890 yesterday & received no service, msg or calls. They don’t pick calls & installation is still not done. Prospect ID 110805733793

  • thevinsin
    Viineet Sindhwaani (@thevinsin) reported

    @ACTFibernet Internet is not working from past 2 days, there is no action from the team. Cam somebody help pls, if not pls proceed with disconnection for such a pathetic service.

  • mkabhijit2
    Abhijit Kulkarni 🌺 (@mkabhijit2) reported

    .@ACTFibernet : Abhijit from Bangalore. I had raised request for Plan upgrade on May 17. Despite many calls and getting assurances of escalation and it will be fixed within 24 hours 4-5 times, issue has not been resolved yet. This is really bad service off late.