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ACT outages and service status in Saint Thomas Mount, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Saint Thomas Mount, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Jun 13, 10:44 AM GMT+5:30.
  • 73% Internet (73%)
  • 27% Wi-fi (27%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at ACT

ACT is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 1 day ago
Chennai Wi-fi 2 days ago
Chennai Internet 5 days ago
Chennai Internet 8 days ago
Chennai Internet 11 days ago
Chennai Internet 16 days ago

Nearby cities with recent reports

Chennai

3 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • harihara010
    Hari Kumar (@harihara010) reported from Sholinganallur, Tamil Nadu

    internet is not working, @ACTFibernet

  • BharatB54887368
    Movie,Game,Travel, Foodie 🤤😋😍💥 (@BharatB54887368) reported from Chennai, Tamil Nadu

    @Sathya_Grssn In Airtel Also Same Problem So Just I Moved To @ACTFibernet Speed is 10mbs/S in Mobile And in systems 60mbs/s

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service

  • sudharsanhari
    Sudharsan Hari (@sudharsanhari) reported from Sembiyam, Tamil Nadu

    @ACTFibernet why is your customer service soo pathetic. Internet has down for 15 hours and still the call centre wants 24hour to attend to it. Also this is the 2 time in 2 weeks that this has happened.

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet When mistake are from ur side u guys do not tend to respond. Is this what you charge us monthly for ur service. very pathetic I'm completely done with ur service

  • rusrinivas
    R U Srinivas (@rusrinivas) reported from Chennai, Tamil Nadu

    @ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.

  • NanakFarms
    Chamandeep Singh Kapoor (@NanakFarms) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet your internet is not working from last 3 days and you guys keep closing my complaints from last 2 days but no resolution. Ur customer care is not helpful at all and your agent never came to check and just closed my complaints again ?? Doesn't help a bit ...

  • Mohan15031987
    Mohan (@Mohan15031987) reported from Saint Thomas Mount, Tamil Nadu

    @ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.

  • kaapiccino
    majid (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet internet down for last 2 days!

  • tehijacob
    Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Dear team, how long will it take to fix the Internet connection? #Chennai #ACTfibernet

  • ashokraja987
    Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Your Team had called me and informed that time extension was provided till month end. But suddenly now service disconnected. Kindly reconnect the line and confirm.

  • yuvarajvel
    Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu

    @HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?

  • veda95037296
    veda (@veda95037296) reported from Chennai, Tamil Nadu

    @ACTFibernet 11110453 is not working

  • srinath_groot
    Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, Tamil Nadu

    @ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426

  • SunOfGan
    Sundar G (@SunOfGan) reported from Chennai, Tamil Nadu

    @ACTFibernet guys internet not working for 4 days now. Pls help

  • nivasravi
    Nivas Ravichandran (@nivasravi) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Hey Team. It's been a week since my internet has been down and I was asked to get a GX box. I agreed but have not heard back at all. Extremely frustrating with your customer service team. Could you please help out?

  • pvnatarajan
    P V Natarajan (@pvnatarajan) reported from Chennai, Tamil Nadu

    @ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.

  • Marimuthu2201
    Marimuthu.K (@Marimuthu2201) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet : Dear Team , is act network down . I can’t reach customer care and the WhatsApp chat not working , my internet is not working please check asap

  • kaapiccino
    kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys

  • kaapiccino
    kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu

    Day 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Vakil__Saab
    Rahul Agarwal (@Vakil__Saab) reported

    @ACTFibernet Still waiting. Today is the last day of before my connection is disconnected. I have no problem in switching to jio if you are not interested. Rare imstance when a customer want to stick to a particular internet provider but company is not interested. Lol

  • BVasuB1
    BVasuB (@BVasuB1) reported

    @ACTFibernet Really disappointed with the service. SR 10180698883604 still unresolved. Facing issues with the network.

  • mi_options
    MIOptions (@mi_options) reported

    @ACTFibernet hey guys last week three outages. I have got two separate lines from you both down. Today I can’t even open a support ticket even that system is down. How do you expect your customers to complain if you don’t accept tickets. This is next level operations.

  • nikhil91099
    Nikhil Kumar (@nikhil91099) reported

    @ACTFibernet Hi ACT Team, thank you for the update. However, my internet has already been down for the last 4 days, causing significant inconvenience. I request that the validity of my plan be extended by double the downtime period once the issue is resolved. Please confirm the compensation.

  • realimkumar
    Kumar (@realimkumar) reported

    Disappointed with @ACTFibernetHYD @ACTFibernet @FiberAct. Customers are being charged late fees, reconnection charges, and sometimes even multiple invoices in the same month. What’s worse, charges are being levied for periods when the service was not used and even

  • thechitranshsr
    Chitransh Srivastava (@thechitranshsr) reported

    @ACTFibernet @ACTFibernet i dont want any resolution. Your team is irresponsive, no reverta no connects just refund my money i am pissed by you shittt service just refund it back and i don’t want your worst services. Regretting switching from airtel to act

  • s19hubham
    s19hubham (@s19hubham) reported

    Hi @ACTFibernet - signed up for the WiFi today. Your support agent confirmed it will be installed today but no action taken yet inspite of paying for 3 months already. Please help. Account ID - 110806926073

  • Prakydotin
    PrakyDOTin (@Prakydotin) reported

    The issue is still not resolved. Kindly reopen my Disconnection request ticket. Inefficient technicians and staffs in @ACTFibernet

  • anooj94
    hopeless.doc (@anooj94) reported

    @ACTFibernet But again, the only resolution is paying additional for a data cable to connect the 2 routers. If you are offering such a mesh network, why is it not mentioned on the website nor explained by your salesperson before finalising the purchase?

  • bhujangarao0292
    Bhujanga Rao (@bhujangarao0292) reported

    @ACTFibernet service is pathetic in Vasanth Nagar Kukatpally area . No Internet since last night