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ACT

ACT outages and service status in Saint Thomas Mount, Tamil Nadu

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Full Outage Map
  • ACT generated 1 outage signal in the last 24 hours around Saint Thomas Mount, including 1 direct report.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Jun 22, 1:37 PM GMT+5:30.
  • 77% Internet (77%)
  • 23% Wi-fi (23%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Wi-fi 3 hours ago
Chennai Internet 1 day ago
Chennai Internet 2 days ago
Chennai Internet 4 days ago
Chennai Wi-fi 6 days ago
Chennai Internet 7 days ago

Nearby cities with recent reports

Chennai

6 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • srinath_groot
    Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, Tamil Nadu

    @ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426

  • nivasravi
    Nivas Ravichandran (@nivasravi) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Hey Team. It's been a week since my internet has been down and I was asked to get a GX box. I agreed but have not heard back at all. Extremely frustrating with your customer service team. Could you please help out?

  • vishalmellark
    buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu

    @ACTFibernet why was i charged extra 110rs this month? Need to connect with customer care

  • tehijacob
    Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil Nadu

    The Internet is not back yet πŸ˜’ @ACTFibernet Also, I didn't get any call from customer care. Please help πŸ™πŸ™

  • vimanto87
    Vimal Antony Raj (@vimanto87) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Why should i DM you? so each time if i have issues, i need to get this through Twitter only? i already told ur app sucks for complaint register.. why can't u guys fix that? already posted a video as send key is not working. what happened for that @ACTFibernet

  • karthikrubilux
    Cinema Karthikeyan (@karthikrubilux) reported from Sembiyam, Tamil Nadu

    @DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio

  • Bala_Sathish
    Sathish Babu B (@Bala_Sathish) reported from Saidapet, Tamil Nadu

    @ACTFibernet The listed toll free number is not working 1800 1022 836... Please fix that first before you can start fixing customer issues..#ACT #Chennai #Broadband

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Facing internet connectivity issue for nearly 30 min. Complaint registered and no action taken yet. How long we need to suffer for incompetence from your side.

  • Saravanan_Ravii
    Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu

    @ACTFibernet trying to change plan in the month of mid. But you said can't do that. And for 10 days we used only 100gb out of 1500gb. But you billed us half of the total bill. Very worst process and services.

  • asdiwakar
    Diwakar AS (@asdiwakar) reported from Chennai, Tamil Nadu

    @ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.

  • karthik1406
    Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu

    @ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.

  • Jeno_krish
    Jeno (@Jeno_krish) reported from Saidapet, Tamil Nadu

    Internet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet very worst network. Poor speed. Opted for 200mbps barely getting 100.. customer service is like hell..

  • tehijacob
    Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Dear team, how long will it take to fix the Internet connection? #Chennai #ACTfibernet

  • karthik1406
    Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu

    @ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????

  • kaapiccino
    kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu

    Day 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down

  • kaapiccino
    kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!

  • manimaran0115
    MANIMARAN A (@manimaran0115) reported from Saidapet, Tamil Nadu

    @ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    Irony is, I need to use @airtelindia 's mobile network to tweet since @ACTFibernet network isn't working! I urge you to cancel my act account subscription!

  • yuvarajvel
    Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu

    @HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Soumil1999
    Soumil (@Soumil1999) reported

    @ACTFibernet It's been over 48 hours since I raised my complaint and there's still zero resolution - only repeated timeline changes with no actual fix. This is unacceptable service. Kindly escalate this immediately and resolve the issue TODAY. #actfibernet #issue #bad_service

  • ash_winu
    ashwinu (@ash_winu) reported

    @ACTFibernet Facing connection disruption multiple times from this location. I request you to take proper action to rectify the issue. It’s being only few days facing trouble with internet again New ticket for same: SR11480747292414 @ACTFibernet

  • Srinivasuluredi
    Sree (@Srinivasuluredi) reported

    @ACTFibernet my net is not working. Very inconsistent connection. Monday morning no networking?? How to do office work?

  • ayush987goyal
    Ayush Goyal (@ayush987goyal) reported

    @ACTFibernet Provided the details. Seems your review is also as slow as the actual service.

  • munmunshukla88
    Munmun Shukla (@munmunshukla88) reported

    @ACTFibernet Issue got resolved by evening. May I know what is the compensation for loss of entire working day.

  • ayush987goyal
    Ayush Goyal (@ayush987goyal) reported

    The @ACTFibernet service in Blr is to terrible, they take 10+ days to setup your OTT/TV subscription in 2026 lol. Regretting moving from @airtelindia tbh

  • ravi91272
    @RK-Livelaw (@ravi91272) reported

    @ACTFibernet - Pathetic service..the network is down since yday noon still unattended..the customer care numbers r available - limited hours..getting thru is a big challenge. Vtg grt difficulty opened a ticket to know etr is 1 day.Internet is so critical but resolution 1 day.crap

  • vamsivallurik
    karthik valluri (@vamsivallurik) reported

    @ACTFibernet Your technician called and once I told him its same issue, he cut the call as he knows he made a mistake earlier.

  • rahulthakur000
    rahul thakur (@rahulthakur000) reported

    @ACTFibernet I have been telling the same u and ur customer service both are pathetic and incompetent. If I don’t receive my money in next 2-3 days will throw ur garbage box out my balcony. So let me know

  • Atul_2206
    Atul Kumar Dugar (@Atul_2206) reported

    @ACTFibernet It has been 3 days without an internet connection, and the lack of communication has been extremely disappointing. Complaint ID: SR10180703898654 Despite raising a complaint, there have been no meaningful updates, no clear explanation of the issue, and no realistic timeline for resolution. Customers should not have to chase support repeatedly just to receive basic information. As a customer on an annual plan, I expect my subscription to be extended for the entire duration of this outage. Paying for a service that has not been delivered is unacceptable. The outage is frustrating enough, but the complete lack of transparency and accountability from ACT Fibernet is even more concerning. I expect an immediate restoration of service and confirmation of compensation for the downtime. #ACTFibernet