ACT Outage Report in Saint Thomas Mount, Kancheepuram, Tamil Nadu

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (66%)
• Wi-fi (26%)
• Total Blackout (6%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

City	Problem Type	Report Time
Chennai	Internet	2 days ago
Chennai	Internet	9 days ago
Chennai	Internet	10 days ago
Chennai	Wi-fi	14 days ago
Chennai	Wi-fi	16 days ago
Chennai	Wi-fi	18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

• 
  P V Natarajan (@pvnatarajan) reported 1 minute ago from Chennai, Tamil Nadu

  @ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.

• 
  Kamal Rizani (@kamalrizani) reported 6 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution

• 
  Tehillah Jacob (Tehi) (@tehijacob) reported 8 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet Dear team, how long will it take to fix the Internet connection? #Chennai #ACTfibernet

• 
  Manikandan (@manik_1991) reported 14 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet Deeply disappointed with the service. I have mentioned i have urgent works, still there is no escalation of the complaint. I have been using ACT from 2015 and this is not gud at all. Just some days back I paid for a 6 months renewal bill.

• 
  Cinema Karthikeyan (@karthikrubilux) reported 19 minutes ago from Sembiyam, Tamil Nadu

  @DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio

• 
  R U Srinivas (@rusrinivas) reported 22 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.

• 
  Aadhav Kannadhasan (@aadhavkk) reported 27 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails

• 
  Tehillah Jacob (Tehi) (@tehijacob) reported 33 minutes ago from Sholinganallur, Tamil Nadu

  The Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏

• 
  Karthik Ganesan (@karthik1406) reported 37 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.

• 
  Rajasekar (@sekartweets) reported 39 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet hi Internet is not working here can you pl check

• 
  Tehillah Jacob (Tehi) (@tehijacob) reported 42 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet It's day 3, and there's no response from customer care and the issue is still the same - affecting my WFH. 😧

• 
  Ashok Rajkumar (@ashokraja987) reported 42 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet A/c No: 103016439756. We are using ACT Fibre for the past 5 to 6 years. Due to some personal issues we are not able to make the payment on due date this month. We are promptly paid every month on 1st or 2nd. We request your customer care to extend the time extension

• 
  Jeno (@Jeno_krish) reported 50 minutes ago from Saidapet, Tamil Nadu

  Internet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet

• 
  Pragya Malaviya (@virtuepragya) reported 52 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?

• 
  Felix John - Bicycle Mayor of Chennai (@fmrock) reported 54 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!

• 
  Deepak Raghuraman (@creativedeepak) reported 55 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.

• 
  Deepak Raghuraman (@creativedeepak) reported 56 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!

• 
  Ashok Rajkumar (@ashokraja987) reported 57 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet Your Team had called me and informed that time extension was provided till month end. But suddenly now service disconnected. Kindly reconnect the line and confirm.

• 
  Deepak Raghuraman (@creativedeepak) reported 60 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.

• 
  Triplicane Prabhu (@Triplicaneprabu) reported 60 minutes ago from Chennai, Tamil Nadu

  Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mohsin ali (@Nicktom19) reported 12 minutes ago

  @ACTFibernet I can’t pay double the bill, please terminate the connection

• 
  Punniyakotti GS (@GsPunniyakotti) reported 14 minutes ago

  @ACTFibernet @ACTFibernet May be you will get in touch with me when we celebrate 100th year of Independence day.. such worst service and worst response... @TRAI

• 
  buzz (@buzz267buzz) reported 15 minutes ago

  @ACTFibernet I will be tweeting about the madurai latency issue until we get a permanent solution.

• 
  MANAN CHHABRA (@mananchhabra23) reported 15 minutes ago

  @ACTFibernet It’s been 24 hours already without any resolution.

• 
  Royal 4 Season's (@Royal4Seasons) reported 16 minutes ago

  Is @ACTFibernet is on holiday on every public holiday because I'm facing problems with my connection on every public holiday 😡😡

• 
  Pavan (@Thankyouulife) reported 19 minutes ago

  @ACTFibernet can you please make sure.. you will have proper resources who can response to customer on time..

• 
  Kiran T V (@kirantv87) reported 20 minutes ago

  @ACTFibernet Still the net is not working it is now more than 30Hours

• 
  Haridas (@haridas124) reported 20 minutes ago

  @ACTFibernet one week since Internet not working in indiranagar, Bangalore. Do you even have plans to fix it?

• 
  Suresh (@sureshrash29) reported 24 minutes ago

  @ACTFibernet worst customer service your billing team saying they can't tranfer the call to manager,You people just club all my bill if i ask for split you all say it's not possible this is been happening from the the day i started my service with you all

• 
  Nataraj Settu (@natarajecec) reported 25 minutes ago

  Often we are facing act network issues in act Fibernet connection. I have an demo on aug 10th and I couldn’t give the demo due to act Fibernet issue. It has postponed to aug 15 today 12 pm but again facing the same issue.Did not get proper response from act team @ACTFibernet