ACT outages and service status in Saint Thomas Mount, Tamil Nadu
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Saint Thomas Mount, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 11, 6:15 AM GMT+5:30.
- Internet (50%)
- Wi-fi (31%)
- E-mail (6%)
- Total Blackout (6%)
- TV (6%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Saint Thomas Mount, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 5 hours ago |
|
Chennai
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Internet | 2 days ago |
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Chennai
|
Total Blackout | 5 days ago |
|
Chennai
|
Internet | 6 days ago |
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Chennai
|
Internet | 11 days ago |
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Chennai
|
Internet | 13 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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Movie,Game,Travel, Foodie 🤤😋😍💥 (@BharatB54887368) reported from Chennai, Tamil Nadu@Sathya_Grssn In Airtel Also Same Problem So Just I Moved To @ACTFibernet Speed is 10mbs/S in Mobile And in systems 60mbs/s
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marketsfan (@vm285) reported from Chennai, Tamil Nadu@Airtel_Presence any reason why you should be charging me for the days your network is down? @reliancejio @ACTFibernet which of you guys can provide me with Wi-Fi connection immediately or asap
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Vimal Antony Raj (@vimanto87) reported from Sholinganallur, Tamil Nadu@ACTFibernet Why should i DM you? so each time if i have issues, i need to get this through Twitter only? i already told ur app sucks for complaint register.. why can't u guys fix that? already posted a video as send key is not working. what happened for that @ACTFibernet
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Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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R A M™ (@ramtweetshere) reported from Sholinganallur, Tamil Nadu@ACTFibernet used my power connection even after disconnecting my connection for almost 18 months. No proper response or feedback. Worst service and attitude.
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aspire Swaminathan (@aspireswami) reported from Chennai, Tamil NaduExtremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...
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Nrusimhan Seshadri (@Nrusimhan1) reported from Chennai, Tamil NaduIs there any problem with @ACTFibernet in Chennai because of the #CycloneNivar or the problem is only for me?
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Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu@ACTFibernet trying to change plan in the month of mid. But you said can't do that. And for 10 days we used only 100gb out of 1500gb. But you billed us half of the total bill. Very worst process and services.
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Manikandan (@manik_1991) reported from Sholinganallur, Tamil Nadu@ACTFibernet Deeply disappointed with the service. I have mentioned i have urgent works, still there is no escalation of the complaint. I have been using ACT from 2015 and this is not gud at all. Just some days back I paid for a 6 months renewal bill.
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krsasu (@krishchokurei) reported from Chennai, Tamil Nadu@ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.
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gopi krishna (@GopiStm) reported from Chennai, Tamil Nadu@ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.
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Arivukkarasu (@ArivukkarasuM) reported from Chennai, Tamil NaduWorst broadband service @ACTFibernet @FiberAct . Simple modem reset issue not resolved in 24hours every time customer service says this time, that time but non happened so far. False commitment. ACT BUT NO ACTION
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Sai Santhosh S (@SaiSanthoshS) reported from Chennai, Tamil Nadu@ACTFibernet my connection has been out from sat early morning. No response for the Ticket no: SR10366544395384. No one has called or provided an update on what is gng on. Abysmal service.
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Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu@ACTFibernet A/c No: 103016439756. We are using ACT Fibre for the past 5 to 6 years. Due to some personal issues we are not able to make the payment on due date this month. We are promptly paid every month on 1st or 2nd. We request your customer care to extend the time extension
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Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil Nadu@ACTFibernet Dear team, how long will it take to fix the Internet connection? #Chennai #ACTfibernet
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet @ACTFibernet team: Kindly provide alternate source of internet to customers till the time you resolve the issue! You can't take things for granted. Either provide alternate source like dongle or Extend 4X days in our validity for each day wasted due to issue from your end!
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Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu@ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?
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Abishek Venkatesh (@abishek_1997) reported from Chennai, Tamil Nadu@ACTFibernet I don't think I'm going to recommend your service to anyone in my circle. There isn't proper response from your area managers. So I'll wait for couple of days, if there isn't any improvement, I'll have to shift to any other service provider. 4/n
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நவின் குமார் (Navin) 🇮🇳 (@ksnavinkumar) reported from Sholinganallur, Tamil Nadu@ACTFibernet It's ok to be down for once in a week I can accept that. But please don't do it ever single day please guys. I am paying my money to you for my work ok. Do take it serious. Have lost many days using my mobile net. It is not ok to be discounted in middle of important office meet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Nilesh Patel (@NileshP28391464) reported@ACTFibernet Your ACT Fibernet Ticket no: SR11081500037224 please solve internat issue
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karthik alagan (@karthikalagan) reported@ACTFibernet — SECOND PUBLIC ESCALATION I raised ticket SR1108149816874 over 2.5 days ago for my internet service issue. ACT committed an ETR of 8 Aug, 9:00 PM. That deadline has passed, and the issue is STILL unresolved. I already raised this publicly yesterday.
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aalap (@aalaprag) reported@ACTFibernet you guys suck, was paying for 150 Mbps plan, got 80 Mbps download speed and 3 Mbps upload speed consistent fluctuations around these for the last 2 months, no solutions from the local technicians or customer support. Asked to disconnect, I was assured I’ll get a refund prorated basis (customer service rep said this exact thing), but now they are saying you can’t get a refund. I have already moved to a new carrier. Don’t understand how you guys operate. Give **** speed, don’t resolve the issue and then not giving a refund just because. I am going to raise a complain to consumer court for this.
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Maheshwaran R (@MahezwaranR) reported@ACTFibernet Consent and they charged a bulk amount for this. Then I called the helpdesk to cancel it and even after cancellation a partial amount needs to be paid from my end. Why are you doing like this and why are you asking us to follow up for n no of times. Worst worst worst service
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Sanjay Singh (@sanjayrathore36) reported@ACTFibernet Worst services in Lucknow .
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MR KAATS (@mr_kaats) reportedMy connection has already been disconnected at my request, yet I'm being asked 2 pay the full month's charges. Why should I pay for the days the service wasn't working nd my complaints went unanswered? I expect a waiver for the outage period nd a revised final bill. @ACTFibernet
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BRP (@brpAndhra) reported@ACTFibernet you guys are holding my money I have relocated the connection and same router is used in new location. Shamelessly rejecting transfer of balance Multiple tickets with no resolution. @ConsumerReports
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விவசாயி (@Vairavan_V) reported@ACTFibernet One Of the worst service provider in chennai.. Frequent disturbances in internet connection since 15 days. Technicians coming and going but no resut. Better to Deactivate and live peaceful. Worst and worst
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mamidimanikant (@mamidi09) reportedDisappointed with @ACTFibernet service today. Technician lacked technical knowledge and spoke very disrespectfully. Requesting action and an experienced technician to fix Ticket CC: @DoT_India @TRAI
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Uday 😛 (@Saibrahmam5) reportedDear @ACTFibernet, It's been 3 days without internet. I've called your customer support nearly 10 times, and every time I was promised the issue would be resolved "within the next 4 hours." Not a single technician has visited or even attempted to diagnose the problem.