ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (70%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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Rangarajan
(@rangarajan1904) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I called the nodal officer and the problem was resolved, thank you :) ‘My bad, missed to update the status here! Apologies!
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet SR10338180575757 : issue not resolved, same disconnection repeatedly happening everyday randomly. As of I observed while using zoom, jio cinema, WhatsApp, YouTube, zee5, Amazon Prime, Cisco webex.
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet participants finding difficulty to listen my voice over Cisco WebEx even I'm seating next to router. Kindly check this issue.
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Santhanam
(@santhanam_offl) reported
from
Sholinganallur, State of Tamil Nādu
@iSattish @HathwayBrdband Customer service is poor @ACTFibernet is good👌👍
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet WiFi connectivity is very bad. Need to resolve this issue at the earliest. Please do the needful.
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet It is not resolved. Once after the lockdown please send the executive to find out the issue. Please keep this ticket in open status.
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Vinoth Rathore
(@vinothrathore) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet your service is pathetic. Its been 4 days my broadband is not working. No response from you. Complaint no SR10541619184872
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GK (Gireesh Krish Nair)
(@Nairizms) reported
from
Saidapet, State of Tamil Nādu
thoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices
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saytu
(@paradarami) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet always prefer ACT 🌹 some people stuck to ONE+ mobile bcs genuine user from genuine service, same way i like ACT 🌹
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Peter Cherian
(@PeterCherian) reported
from
Sholinganallur, State of Tamil Nādu
@gischethans @ACTFibernet That is poor service
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Sriganesh Raman
(@sriganeshr) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet hi my connection disconnects every couple of minutes for couple of seconds. I tried reaching call centre. Also, I want to set up a network repeater. Please help.
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Deepak Srinivasan
(@deepak_seenu) reported
from
Chennai, State of Tamil Nādu
This is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!
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Ⓥⓘⓖⓝⓔⓢⓗ Ⓥⓘⓢⓦⓐⓝⓐⓣⓗⓐⓝ
(@visvickey) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Your people has reached out and resolved my request. Thanak for the support
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Suddenly WiFi is not working. I have registered a compliant in the portal. Morning some of your team worked in our premises, after that it has stopped working. Please look on it immediately.
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vikash b
(@vikashvas2002) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet not working raised complaint thru customer care executive yet know no response from technical team. Dear network providers solve any complaints immediately most #wfh #IndianEconomy #Lockdown2
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Revanth Raj
(@Revanth_raj) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I got the call and the problem is solved
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PRABU MS
(@fourtwoone) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
Without even providing solution @ACTFibernet team has closed my service request. I am following up with them to get a solution for poor connectivity. Till now no one is responding. Highly surprising!
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Sammienatorr
(@sammienatorr) reported
from
Sembiyam, State of Tamil Nādu
.@ACTFibernet I have been trying to register for a relocation request from a week. your customer service is horrible!!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vishal Sharma
(@imvishal154) reported
@ACTFibernet In Yemalur Kempapura Main road, anytime when power cuts, even when we have UPS, act shows no internet. UPS, power and network stability at Act side is creating no internet issue. Please resolve this asap. Registered User : 9710983284
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Meenakshi Dikshit🇮🇳
(@mymeenakshi) reported
Dear @ACTFibernet internet is not working since 10.30PM yesterday. Nothing has been done even after multiple reminders and call. Third incident in past 15 days. Why should one keep your connection further?
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Nirmesh Rathore
(@NirmeshRathore) reported
@ACTFibernet on calling your customer service they talk for sometime and disconnects the call. Wow seriously when asking for new connection your call works but for refund your call gets disconnected @jagograhakjago
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Manogna Ulligadda
(@MUlligadda) reported
@ACTFibernet @ACTFibernet wow what a service,your team called again and told me to disconnect. Lost trust on your services.
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arnab dawn
(@yoyo_arnab) reported
@ACTFibernet ridiculous customer support. called multiple times for installation, no resolution yet. local technician & sales guy is not answering calls. As committed by sales it should be done on next day itself. Please don't set wrong expectation. Phew!! Cust ID - 102647483032
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Aman Kumar 🇮🇳🌿
(@amankumar43r) reported
@ACTFibernet @ACTFibernetHYD Pathetic service, since yesterday morning there is no internet connection and nobody bothers to rectify it till today. Please let me the procedure of disconnection? Also, I have paid for 6months.
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Vishal Sharma
(@imvishal154) reported
@ACTFibernet Everyone is working from home. This is not good service. Everytime wifi shows no internet access. Please solve the issue asap and permanently.
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VISHAL GHUGE
(@VishalGhuge099) reported
@ACTFibernet .. worst service. The agent promised for connection yesterday now not answering calls or not replying to messages. Payment is already done. Refund my money.
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Sunil T
(@sunnyTPajji) reported
@airtelindia I switched from @ACTFibernet this week & the first week Airtel Fibernet is not working 😞 #Useless Think before switching to Airtel fibernet
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Madala Vinesh
(@VineshMadala) reported
from
Annāram, Telangana
@ACTFibernet what happened untill my issue didn't clear hell with your internet