ACT outages and service status in Saint Thomas Mount, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Saint Thomas Mount, including 1 direct report.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Jun 12, 1:37 PM GMT+5:30.
- Internet (64%)
- Wi-fi (36%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at ACT
ACT is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saint Thomas Mount, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Wi-fi | 7 hours ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Internet | 6 days ago |
|
Chennai
|
Internet | 9 days ago |
|
Chennai
|
Internet | 14 days ago |
|
Chennai
|
Internet | 17 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu@ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!
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Sudharsan Hari (@sudharsanhari) reported from Saidapet, Tamil Nadu@ACTFibernet need help adding GST no. To my account.
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Ganeshvkarthik (@ganeshvkarthik) reported from Chennai, Tamil Nadu@ACTFibernet Internet is not working for last 2 days and registered a compliant in app and called up the helpline nos. No response instead false commitment Ticket no : SR10349072032232. Kindly resolve the issue by today as we are more depended on data for online classes and WFH
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Hari Kumar (@harihara010) reported from Sholinganallur, Tamil Naduinternet is not working, @ACTFibernet
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Rajasekar (@sekartweets) reported from Chennai, Tamil Nadu@ACTFibernet hi Internet is not working here can you pl check
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Deenadayalan C (@deens25) reported from Sholinganallur, Tamil Nadu@ACTFibernet , such poor customer support, really disappointing
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!
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Yeshwanth T (@yesh1th) reported from Chennai, Tamil Nadu@IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.
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Jeno (@Jeno_krish) reported from Saidapet, Tamil NaduInternet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet
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Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu@ACTFibernet I can understand the rainy situation but you need to try to give the uninterrupted service. From evening I am facing buffering issue. Please look on it.
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Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu@HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?
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Sabha ⚡ (@crsratnam) reported from Sholinganallur, Tamil Nadu@ACTFibernet pls fix the internet connection. I have raised a complaint yesterday evening. Your ticket SR10366572648834 is tentatively expected to be resolved by 13-Dec (DD/MM) between 16:00 to 19:30. Team ACT Pls fix it or ask your team to update when it will be fixed.
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Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu@ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?
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Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu@kaapiccino @Truecaller @ACTFibernet There is only a provision to raise complaint on internet disconnection. My issue is about billing. But I couldn't reach out to their customer care. The nos. are not working. App has only faqs, no option to register complaint on billing.
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Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil Nadu@ACTFibernet It's day 3, and there's no response from customer care and the issue is still the same - affecting my WFH. 😧
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Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu@ACTFibernet one particular website is not working I Have sent the link through DM. Urgent pls attend it ASAP
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Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu@ACTFibernet When mistake are from ur side u guys do not tend to respond. Is this what you charge us monthly for ur service. very pathetic I'm completely done with ur service
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Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil NaduThe Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏
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Aadhav Kannadhasan (@aadhavkk) reported from Chennai, Tamil Nadu@ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails
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Cinema Karthikeyan (@karthikrubilux) reported from Sembiyam, Tamil Nadu@DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Kash (@kash_viral) reported@ACTFibernet Neither your internet is fast nor service has upgraded The internet still buffers both on Instagram reels & Youtube videos Only the price has been hike Multiple notifications & automated calls, emails that u send throughout the month sometime 2 notification come at same time
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Viineet Sindhwaani (@thevinsin) reported@ACTFibernet I have sent you private message with details, kindly resolve it today else proceed with disconnection, there are enough service providers
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Jyoti Singh (@Jyotithakur22) reported@ACTFibernet Not working till today.
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Sai Shyam G (@SaiShyamG) reportedHi @ACTFibernet, internet is down, your app and website aren't working, and customer support had a 20-minute wait time. Finally managed to raise a ticket via the call centre, only to be told the entire area is affected. Can you fix this immediately? Ticket ID: SR10280646948058
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Surinder Verma (@Surinde66757107) reported@ACTFibernet your service is going down the drain. Internet down since morning and no ETA. ALSO THIS IS HAPPENING 3rd TIME IN 7 DAYS.
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Krishna Mohan (@krishmon29) reported@ACTFibernet @ACTFibernet useless reply i have by now received 440 plus mails. This is useless spamming. Absolute nonsense. Its 3 hours since I raised the issue but no stopping the spam
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Pradeep Swaroop (@swarnajothips) reported@ACTFibernet Unable to login
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ajay kumar (@ajjukumarcse) reported@ACTFibernet 1/2 @ACTFibernet Ticket #SR10780641795744 was raised because my internet has been constantly dropping throughout the day, severely impacting my work. A technician assured me the issue would be fixed, but the experience has only become more frustrating.
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मार्गबन्धु श्रीधर: (@EkanAnekan) reported@ACTFibernet I have already informed in my DM to you as well as to your customer service that I am out of India and can not receive regular calls - I can only take WhatsApp calls. Please provide connection without further DELAY. Your representative spoke and took all the details and assured.
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Arani Majumder (@AraniMajumder) reported@ACTFibernet Yet another 24 hours have gone by. And still, obviously, no resolution. @jagograhakjago you need to have a look. Official grievance will be lodged and shared soon.