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ACT outages and service status in Saint Thomas Mount, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Saint Thomas Mount, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 13, 11:17 AM GMT+5:30.
  • 64% Internet (64%)
  • 21% Wi-fi (21%)
  • 7% Total Blackout (7%)
  • 7% TV (7%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 1 day ago
Chennai Internet 2 days ago
Chennai Internet 3 days ago
Chennai Internet 5 days ago
Chennai Total Blackout 9 days ago
Chennai Internet 9 days ago

Nearby cities with recent reports

Chennai

4 recent signals

1 day ago

Community Discussion

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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • ramtweetshere
    R A M™ (@ramtweetshere) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet used my power connection even after disconnecting my connection for almost 18 months. No proper response or feedback. Worst service and attitude.

  • harihara010
    Hari Kumar (@harihara010) reported from Sholinganallur, Tamil Nadu

    internet is not working, @ACTFibernet

  • crsratnam
    Sabha ⚡ (@crsratnam) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet pls fix the internet connection. I have raised a complaint yesterday evening. Your ticket SR10366572648834 is tentatively expected to be resolved by 13-Dec (DD/MM) between 16:00 to 19:30. Team ACT Pls fix it or ask your team to update when it will be fixed.

  • vishalmellark
    buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu

    Problem has not yet been resolved! @ACTFibernet

  • rusrinivas
    R U Srinivas (@rusrinivas) reported from Chennai, Tamil Nadu

    @ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.

  • vm285
    marketsfan (@vm285) reported from Chennai, Tamil Nadu

    @Airtel_Presence any reason why you should be charging me for the days your network is down? @reliancejio @ACTFibernet which of you guys can provide me with Wi-Fi connection immediately or asap

  • M_HaroonRasheed
    HaroonRasheed (@M_HaroonRasheed) reported from Chennai, Tamil Nadu

    @DineshK336699 They just take your money royally and **** on you itself.. @ACTFibernet Do you have any other template where you respond to tweets ? Do you really mean what ever you say on your twwet replie?

  • yuvarajvel
    Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu

    @ACTFibernet Been suffering outage from 9-DEC-2022 in chennai. Could you provide an ETA, when would the outage be resolved?

  • vishalmellark
    buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu

    @ACTFibernet My problem has not yet been resolved

  • deepakgopal19
    Deepak Gopal (@deepakgopal19) reported from Chennai, Tamil Nadu

    @hotstar_helps I took down my previous reply as app was working because I was connected hotstar with mobile data and changed to wifi while hotstar playing in bg..but once i closed and opened the app it's not working in wifi.@ACTFibernet kindly do something if you can here with this dns settings

  • BharatB54887368
    Movie,Game,Travel, Foodie 🤤😋😍💥 (@BharatB54887368) reported from Chennai, Tamil Nadu

    @Sathya_Grssn In Airtel Also Same Problem So Just I Moved To @ACTFibernet Speed is 10mbs/S in Mobile And in systems 60mbs/s

  • rgmaddi
    RajaGopal Maddi (@rgmaddi) reported from Chennai, Tamil Nadu

    @ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?

  • qwikyss
    Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu

    @kaapiccino @Truecaller @ACTFibernet There is only a provision to raise complaint on internet disconnection. My issue is about billing. But I couldn't reach out to their customer care. The nos. are not working. App has only faqs, no option to register complaint on billing.

  • Siva3233
    Sivakumar (@Siva3233) reported from Sembiyam, Tamil Nadu

    @LMKMovieManiac @ACTFibernet No They are good service provider

  • virtuepragya
    Pragya Malaviya (@virtuepragya) reported from Chennai, Tamil Nadu

    @ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?

  • rahul_s_vasan
    Rahul Srinivasan (@rahul_s_vasan) reported from Saidapet, Tamil Nadu

    @ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet It's been more than 1 hour and there has been no response from ACT.Despite living in Chennai we are facing this issue. Done with ur pathetic service from nxt month

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    Irony is, I need to use @airtelindia 's mobile network to tweet since @ACTFibernet network isn't working! I urge you to cancel my act account subscription!

  • bigleemurali
    Dr. Biglee Murali (@bigleemurali) reported from Chennai, Tamil Nadu

    @ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private

  • vb_vijaybaskar
    Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu

    @ACTFibernet My internet is not working from morning. Details sent through DM

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ismailbinomer
    ismail baumran (@ismailbinomer) reported

    @ACTFibernet Your app is a joke and your chat link is a joke it never connects to an agent just waste time by waiting in the queue via phone and gets silly answers working someone will call in 2hrs etc… all lies nothing else

  • being_sahil07
    Sahil (@being_sahil07) reported

    Hey @ACTFibernet I have raised an issue yesterday of misselling of the product to me I got a call yesterday rather than giving me a solution ur executive was trying to cover the mistake and today I have received the mail that it is resolved need your immediate attention to this

  • _mahjabeen_
    Mahjabeen | Photographer (@_mahjabeen_) reported

    @ACTFibernet I have disconnected the connection due to inefficiency from your side to fix it @ACTFibernet Why hasn’t there been any information about the refund yet?

  • EshwarAyan786
    Eshwar Arya🇮🇳 (@EshwarAyan786) reported

    @ACTFibernet The same issue with @ACTFibernet persisted multiple times & i shud be blamed for believing that they would change & make the things work quicker. Why they are taking customers for granted & simply updating ETR without doing anything in reality. #Patheticservice

  • venki6047
    Venkat (@venki6047) reported

    @ACTFibernet is a pure scam, continues to disappoint with frequent service disruptions and poor support. Tickets get auto‑closed, callbacks never happen, and even basic service quality isn’t maintained. Customers deserve better, would not recommend this provider. #worstservice

  • kmkalpana2000
    KALPANA (@kmkalpana2000) reported

    @ACTFibernet @nch1915 Extremely disappointed with ACT’s service. Raised a WiFi relocation request on 25–26 July and still no resolution. We’ve been calling customer care every day, morning and evening. Every time we’re promised a technician within 24 hours, but no one contacts us. We’re also promised callbacks, but NO ONE ever calls back. Now customer care says they’ll connect us to a manager/technician, then disconnects the call. How many more “24 hours” are we supposed to wait? @ACTFibernet Please resolve this immediately. This is unacceptable!

  • HiShibamSarkar
    S (@HiShibamSarkar) reported

    @ACTFibernet @ryzee_08 Funny how you're more concerned about choice of words than your quality of service. If ACT delivered internet with the same consistency it delivers lectures, customers wouldnt be frustrated in the first place. Respect is earned through service, not demanded through canned replies

  • karthikalagan
    karthik alagan (@karthikalagan) reported

    @ACTFibernet What is unacceptable is the attitude and treatment of the customer when that failure occurs. @ACTFibernet — I expect a proper explanation, immediate resolution and accountability for the way this complaint has been handled.

  • Ramu12463883
    Ramu (@Ramu12463883) reported

    Absolutely worst service from @ACTFibernet @ACTFibernet_Care! My internet has been down for over 3 days but nobody has shown up or responded. Unacceptable negligence! Fix this immediately. Ticket: SR10581391822954 #ACTFibernet #WorstService #BroadbandDown

  • SimanchalSahoo6
    Simanchal Sahoo🇮🇳 (@SimanchalSahoo6) reported

    @ACTFibernet Am genuinely a loyal customer. Not for your service but for escalation. Every month first week i have to raise a ticket to your team to fix my internet for which am paying. Do you guys have any shame? Are you really a brand or “Local Garage”? SR10181428844184