ACT Outage Report in Saint Thomas Mount, Kancheepuram, Tamil Nadu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (68%)
- Wi-fi (24%)
- Total Blackout (6%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Saint Thomas Mount, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 6 days ago |
|
Chennai
|
Internet | 6 days ago |
|
Chennai
|
Wi-fi | 10 days ago |
|
Chennai
|
Wi-fi | 12 days ago |
|
Chennai
|
Wi-fi | 14 days ago |
|
Chennai
|
Total Blackout | 15 days ago |
Community Discussion
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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, Tamil Nadu@ACTFibernet participants finding difficulty to listen my voice over Cisco WebEx even I'm seating next to router. Kindly check this issue.
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PRASANTH (@Prasanth_M_Keys) reported from Saidapet, Tamil Nadu@ACTFibernet 4th day issue exist same
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gopi krishna (@GopiStm) reported from Sembiyam, Tamil NaduWorst customer service.. please go for Hathway or Jio. ACT is very poor in all aspects nowadays. Not only now even before I heard the service was poor. Had no other option and made a mistake subscribing to @ACTFibernet Hope @HathwayBrdband expands its feasibility to Perambur.
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Dhivagar Subash (@dhivagar21) reported from Sholinganallur, Tamil Nadu@ACTFibernet your app is crashing in iOS also I’m not getting OTP message to login to my account. Kindly help to resolve this issue 🙏🏻
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vikash b (@vikashvas2002) reported from Saidapet, Tamil Nadu@ACTFibernet not working raised complaint thru customer care executive yet know no response from technical team. Dear network providers solve any complaints immediately most #wfh #IndianEconomy #Lockdown2
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Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu@ACTFibernet suddenly I am having connectivity issues. How to resolve the issue, please guide me.
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Maddy (@distilled_view) reported from Chennai, Tamil Nadu@ACTFibernet I am having an issue that is not available on your app. Please reach out
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INDIA WOKEN (@2966067c87954a1) reported from Sholinganallur, Tamil Nadu@ACTFibernet My Act net work installed in Madipakkam, Chennai Not working. Please respond and attend.
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Dinesh R@n@ (@D_i_n_e_s_h_R) reported from Āvadi, Tamil Nadu@ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon
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Shrii (@Ramshriii) reported from Chennai, Tamil Nadu@ACTFibernet every month atleast once or twice internet is getting disconnected technician resolves the issue happens again next month. From October till now it has happened continously. No respite for this issue. 103016711170. I want the issue resolved at earliest.
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Harikrishna Gaura (@Gaura2000) reported from Nāvalūr, Tamil Nadu@ACTFibernet For being a Sincere Patron I am being cheated and trust broken by your Sales Team. Took my Connection in 2017 September and Sales told me take a One year connection at one shot we provide free modem router TP Link speed upto 200mps even though my connection 1/1
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Revanth Raj (@Revanth_raj) reported from Sholinganallur, Tamil NaduDear @ACTFibernet having some network issues and a clarification on the bill payment. please do call me ASAP!
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Revanth Raj (@Revanth_raj) reported from Sholinganallur, Tamil NaduDear @ACTFibernet iam facing connectivity issue for the past 1 week. Like the internet cable is connecting and disconncecting often and it's irritating. please look into the issue ASAP! DM for further details!
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Shrii (@Ramshriii) reported from Chennai, Tamil Nadu@ACTFibernet issue with plan customer care not giving proper response. #actcheat
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Venky Deejay (@venkydeejay) reported from Saidapet, Tamil Nadu@harish2you @ACTFibernet @ACTFibernetHYD Rip @ACTFibernet I have been living with slow internet for months. Though they have tat for every issue reported, most of them were temp fix for me!
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Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu@ACTFibernet It is not resolved. Once after the lockdown please send the executive to find out the issue. Please keep this ticket in open status.
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Revanth Raj (@Revanth_raj) reported from Sholinganallur, Tamil Nadu@ACTFibernet I got the call and the problem is solved
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Manopari (@manopari_9) reported from Pallāvaram, Tamil Nadu@ACTFibernet Worst in network connection, just advertisement only not worth for that
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Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, Tamil Nadu@ACTFibernet SR10338180575757 : issue not resolved, same disconnection repeatedly happening everyday randomly. As of I observed while using zoom, jio cinema, WhatsApp, YouTube, zee5, Amazon Prime, Cisco webex.
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Vigu ᵃ.ᵏ.ᵃ 𝖵ᶦᵍⁿᵉˢʰ (@vigxter) reported from Chennai, Tamil Nadu@ACTFibernet inspite of making the payment well before due date, the internet services still gets suspended! Really #bad service and customer care #toleranceLimit
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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BlackEyed (@BlackEy86203204) reportedHello @ACTFibernet I had called act customer care on 31st aug for temporary disconnection. The was routed to another team and got disconnected before I reach them. I was told I will get reponse in 24hr but didn't get any. Now I can't reach customer care no. Itself What the hell
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Parth Anand (@iamparth511) reported@ACTFibernet No it has not. It’s funny you have the audacity to ask for a feedback without actually performing the service. The team at @ACTFibernet has been nothing but incompetent and hostile. Had to go 5 days without WiFi, called them 50 times in a day and all they care for is feedback
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Kuldeep Jhajharia (@KuldeepJhajhar8) reported@ACTFibernet This is the way you give the service to your. Customer . I have get any call from your side for my problem and my senior has detected my salary of two days .. who bear it . I am totally unsatisfied with your service it is better to discontinue my sevice
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Fawad (@kh4n6) reported@ACTFibernet Hello @ACTFibernet @ACTFibernetHYD still waiting for the response from your side. One one called nor a message from your end. Is this you service? Waiting since last tweet.
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shubham jain (@shubham52615331) reported@ACTFibernetHYD Dear Patron, Your request for disconnection of service is registered with Ref No SR11561797780224 I request everyone to thnk before u join actfibernet because max 5 days completed no response from act team' f we call thm we working on it will solve in 1 hour
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Anoop Sequeira (@Ultroop) reported@ACTFibernet I've raised a complaint yesterday. No technician has contacted me yet.
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Rahul Sehgal (@rahulsehgal123) reported@ACTFibernet Sorry, but I'm tired of these canned responses. Can I get a clear estimate of when and how you will be resolving my refund issue? Your local service team lead is only mentioning that the disconnection and refund team will call me, but there's no call from anyone at all.
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Rudra (@wildernessrudra) reported@ACTFibernet I didn't get any response so far, hope you all understood the issue and just tell me one thing, if you people can replace my router and fix the speed issue or not..?
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Anil Ani (@AnilAni91812716) reported@ACTFibernet worst service!! From two days my internet is not working and when I call customer support they hang and abuse the customer!! Poor customer service.
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Soraya June (@SorayaJune1) reportedWhy does @ACTFibernet expect the customer to provide a location for their junction box? They don’t seem to have their 'ACT’ together. My connection has gone over 24 hours ago - their turnaround time to solve a problem.