ACT

ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu 01/20/2026 20:30

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu

The most recent ACT outage reports came from the following cities: Chennai.

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City Problem Type Report Time
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • Balac43212 Bala C (@Balac43212) reported from Sholinganallur, State of Tamil Nādu

    I used @ACTFibernet and @Airtel_Presence and even @BSNLCorporate but @HathwayBrdband has one of "the" worst response time compared to all others ..@reliancegroup @reliancejio will correct these concerns

  • ABshekB Abhishek Bhadra (@ABshekB) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet my internet is not working since morning and your helpline numbers are dead. Also your app refuses to register s complain !! What kind of a ridiculous customer service is this !!! Please contact me ASAP

  • 12_ashish Ashish Tiwari (@12_ashish) reported from Sholinganallur, State of Tamil Nādu

    Hi! No response here as well. Poor support @ACTFibernet

  • 12_ashish Ashish Tiwari (@12_ashish) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Double standards by team @ACTFibernet I am yet to receive an update from your team on the complaint raised by me

  • Balac43212 Bala C (@Balac43212) reported from Sholinganallur, State of Tamil Nādu

    @sjc_7391 @HathwayBrdband Yes pls don't go for them .. choose @ACTFibernet or @Airtel_Presence .. service is extremely bad in @HathwayBrdband

  • DrLighthunter Dr Sunil Kalmath MD (@DrLighthunter) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet I'm facing frequent connectivity outages here at Chennai. Your customer care doesn't respond. No concrete solution. You have three hours to resolve this before I decide to switch to a different provider.

  • ShajiMathews3 Shaji Mathews (@ShajiMathews3) reported from Sembiyam, State of Tamil Nādu

    @ACTFibernet Unable to reach your customer service, continuously busy. My ACT fibernet is down. THOMAS SHAJI MATHEWS MOBILE 9600167897

  • vikashvas2002 vikash b (@vikashvas2002) reported from Villivākkam, State of Tamil Nādu

    New customer for @ACTFibernet unprofessional my new router request not been solved 22nd I paid amount made a ticket customer care representative said maximum 7 days it not installed yet no response from sales team, technical team, nodal office.Worst experience we're should I ask

  • saravanaks7777 saravana ks (@saravanaks7777) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet Hi my ACT Fibernet Ticket no:SR1036359399322 has been registered on 14/May for relocation of my ACT 2 my new address. Still I didn't get a proper response from your side & I have never faced this kind of service from ACT.kindly work on my issue ASAP City:Chennai,TN

  • Tweetannuval Annamalai Valliappan (@Tweetannuval) reported from Chennai, State of Tamil Nādu

    Worst service by @ACTFibernet in Virugambakkam area! interference cont. For past two weeks! #ACTFibernet

  • 12_ashish Ashish Tiwari (@12_ashish) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Hi Team. Very unhappy with your service. Been over 4 months chasing your team for the refund of my deposit given for WiFi router which your team already has taken but never sent my money to my bank. I am clueless as to whom to reachout to!

  • srinivasgudla Srinivas Rao Gudla (@srinivasgudla) reported from Chennai, State of Tamil Nādu

    @ACTFibernet A quick reply will really make customer happy. #Fail

  • vraojupalli Venkat Jupalli (@vraojupalli) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Bad services levels I have raised a complaint and no one is bothered to call back as well. #SR 1034870769842

  • Bala_Sathish Sathish Babu B (@Bala_Sathish) reported from Saidapet, State of Tamil Nādu

    @HathwayBrdband Lol, I am not your customer...I am sure you cannot fix my connectivity issues with my @ACTFibernet

  • Revanth_raj Revanth raj (@Revanth_raj) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet @ChennaiIPL Csk can only be tamed by ACTU You can always trust ACTu. If CSK misses a SIXU ACTu doesn't miss to give 100MBPS Speedu. @msdhoni never misses to finish off in style #EngaHomeEngaAdvantage User ID :- 103015992334

  • BhagsBhargav BHARGAV T (@BhagsBhargav) reported from Saidapet, State of Tamil Nādu

    I donno why @ACTFibernet is becoming so worst these days. No customer support, bad signals, no proper maintenance. Worst experience with act. Can anybody please suggest good internet service provider in Valasaravakkam Chennai

  • chief2903 krishnan_tamilmotor (@chief2903) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Wrong billing issue for this month. Unable to reach your support team. Pl resolve. Krishnan 98407 95853

  • Sri_Indrasenan Stri (@Sri_Indrasenan) reported from Chennai, State of Tamil Nādu

    @ACTFibernet again the internet is down for 12 hours now ... Happening again in a span of less than two weeks. Pathetic.

  • Tweetannuval Annamalai Valliappan (@Tweetannuval) reported from Chennai, State of Tamil Nādu

    @ACTFibernet The Worst customer care. If they can't answer properly, they disconnected our call. Happened three times today. Time to move on!

  • vipinkumar_g Vipin Kumar (@vipinkumar_g) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Will there be any action against my complaint of not having the internet for last 37 days and request on the waiver of my bill which has been paid already. @DoT_India @TRAI

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Naresh67936836 Naresh puppala (@Naresh67936836) reported

    Worst service provider airtel fibernet wana use net u hve 2 contact CC.had bad experienceWRONGLYchanged to airtel from actfib in warangal.Without proper service they are charging and IF askSfor cancellation repliesNO refund8COMPLAINTS to CC WORST @airtelindia @ACTFibernet @TRAI

  • Abhiman14343093 Abhimaan (@Abhiman14343093) reported

    @airtelindia @Airtel_Presence horrible experience with your broadband service in Delhi. Facing issues with router your app gives error while diagonse (over 1 month)/ now). Router of cheapest quality. Saved by @ACTFibernet during these WFH lost my faith in Airtel. Pathetic.

  • kart_ir Karthik Ranganathan (@kart_ir) reported

    @ACTFibernet @balamalladi Tried through IVR, App but unsuccessful. IVR redirects to App and App keeps throwing an error stating 'Something went wrong please try again. And what double standards you guys have, for new connections there's a customer care, but for existing connection there's 0 support.

  • Roopesh0609 Roopesh Kumar (@Roopesh0609) reported

    @ACTFibernet Worst y

  • ajaykumarj53 αjαч kumαr (@ajaykumarj53) reported

    @ACTFibernet please cancel my connection request and refund the amount which i have paid

  • Ramesh1015 ramesh pandey (@Ramesh1015) reported

    @ACTFibernet Worst service. If you are not willing to resolve my complaint then atleast have some guts to say so. I have had enough of your delays.

  • MightySuman Suman (@MightySuman) reported

    @ACTFibernet Yes it is resolved. Thanks for the immediate support. But this issue is happening every now and then and there is no power backup also. When power goes off then network is also goes off. Look into these matters seriously to avoid the users drop in subscriptions.

  • AkshayKota6 Akshay Kota (@AkshayKota6) reported

    @ACTFibernet @ACTFibernetHYD It been more than 3 days since my internet isn't and your team is just keep on giving excuses. This is ridiculous and pathetic service and would never suggest others your network 😒... Please solve ASAP....

  • AnandTj8 Anand Tj (@AnandTj8) reported

    @ACTFibernet Very much disappointed with act fibernet as ther will be frequent disconnection in Andrahalli chakranagara area ...fed up of complaining many times still the issue is not resolved proper ..

  • AnandTj8 Anand Tj (@AnandTj8) reported

    @ACTFibernet When ever ther is power down immediate internet will be down ...no power backup at all please ask ur team to check proper and call me