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ACT outages and service status in Saint Thomas Mount, Tamil Nadu

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Full Outage Map
  • ACT generated 1 outage signal in the last 24 hours around Saint Thomas Mount, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 18, 4:28 AM GMT+5:30.
  • 69% Internet (69%)
  • 15% Wi-fi (15%)
  • 8% Total Blackout (8%)
  • 8% TV (8%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 10 hours ago
Chennai Internet 5 days ago
Chennai Internet 6 days ago
Chennai Internet 7 days ago
Chennai Internet 9 days ago
Chennai Total Blackout 13 days ago

Nearby cities with recent reports

Chennai

3 recent signals

10 hours ago

Community Discussion

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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • ShajiMathews3
    Shaji Mathews (@ShajiMathews3) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet My Act fibernet is down since yesterday. Was promised that it will be rectified by today evening. 8 families are affected due to this. Your ACT Fibernet Ticket no: SR10366651102864 has been registered. Will you please ACT. Thanks

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @Airtel_Presence @Airtel_Presence thx but I was giving a suggestion that you ppl can provide alternate source of internet whenever there is a outage / network issues as an alternative. why should we waste our time because of your inefficiency ! @ACTFibernet this suggestion intended towards you!

  • Siva3233
    Sivakumar (@Siva3233) reported from Sembiyam, Tamil Nadu

    @LMKMovieManiac @ACTFibernet No They are good service provider

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Show some professionalism when someone complaints you regarding some issue! You can't be extracting money from me and be ignorant! #WorstEverBroadbandNetwork

  • Venugopalan17
    Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu

    @ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?

  • ArunSeshadri1
    ArunSeshadri (@ArunSeshadri1) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet very poor service in chennai ,when.we.xall maximum you will ask is to change modem ,how many times you want us to change modem ,Reaching your team is very difficult you want all as a.complaint registration only

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet very worst network. Poor speed. Opted for 200mbps barely getting 100.. customer service is like hell..

  • Saravanan_Ravii
    Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu

    @ACTFibernet trying to change plan in the month of mid. But you said can't do that. And for 10 days we used only 100gb out of 1500gb. But you billed us half of the total bill. Very worst process and services.

  • kaapiccino
    majid (@kaapiccino) reported from Chennai, Tamil Nadu

    adai @Truecaller chumma you're categorising @ACTFibernet calls under SPAM and cutting calls, unable to talk to them after registering complaint as my internet not working! please understand the delicate situation! #Truecaller

  • manik_1991
    Manikandan (@manik_1991) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Deeply disappointed with the service. I have mentioned i have urgent works, still there is no escalation of the complaint. I have been using ACT from 2015 and this is not gud at all. Just some days back I paid for a 6 months renewal bill.

  • icemangoiya
    Vijay Karthik (@icemangoiya) reported from Chennai, Tamil Nadu

    @ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.

  • Mohan15031987
    Mohan (@Mohan15031987) reported from Saint Thomas Mount, Tamil Nadu

    @ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet @ACTFibernet team: Kindly provide alternate source of internet to customers till the time you resolve the issue! You can't take things for granted. Either provide alternate source like dongle or Extend 4X days in our validity for each day wasted due to issue from your end!

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    In Chennai,Annanagar @ACTFibernet service is not working for last 3days ,7th Main AnnaNagar.Ch-40. No response & No service engineer visited our inspite of Continuous request & Calls to all available numbers & Customer Care.Till this Moment no internet connectivity & we r Losing!

  • BharatB54887368
    Movie,Game,Travel, Foodie 🤤😋😍💥 (@BharatB54887368) reported from Chennai, Tamil Nadu

    @Sathya_Grssn In Airtel Also Same Problem So Just I Moved To @ACTFibernet Speed is 10mbs/S in Mobile And in systems 60mbs/s

  • SundaramRama
    sundaram ramaswamy (@SundaramRama) reported from Chennai, Tamil Nadu

    @ACTFibernet is the worst service brand in my recent experience. They just don’t respond to a complaint of internet down! Aggressive to collect renewal cash and leave you to struggle with stupid Bot for service #ACTFibrenet_the_worst

  • Triplicaneprabu
    Triplicane Prabhu (@Triplicaneprabu) reported from Chennai, Tamil Nadu

    Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)

  • vimanto87
    Vimal Antony Raj (@vimanto87) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Why should i DM you? so each time if i have issues, i need to get this through Twitter only? i already told ur app sucks for complaint register.. why can't u guys fix that? already posted a video as send key is not working. what happened for that @ACTFibernet

  • kaapiccino
    majid (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet internet down for last 2 days!

  • cosmos_prasanna
    Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu

    @ACTFibernet WFH got hit by this. Pls fix asap.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • jeeves_k
    iYappan kRishnan (@jeeves_k) reported

    @ACTFibernet Called many times customer care and still finding issues

  • JLakshmanan
    jayashree lakshmanan (@JLakshmanan) reported

    @ACTFibernet no internet since afternoon. Rectify the issue. 9445125725

  • siddu_lucky
    siddu (@siddu_lucky) reported

    Hi Team, I have been facing significant signal problem with ACT internet since few months just when I decided to discontinue ACT subscription I came across your promotion campaign of smart wifi and I then raised a request for mesh router. @ACTFibernet

  • prashantvats_px
    prasant sharma (@prashantvats_px) reported

    @ACTFibernet The ETR was initially set for 10 AM today, but the ticket has not yet been assigned. Now ETR is revised to 9 PM. Request u to take immediate action, rather than advising patience. If resolution is not feasible, would appreciate the termination & refund of the associated charges.

  • seeker0321
    Seeker (@seeker0321) reported

    @ACTFibernet The customer care guy also promised me refund, I've also recorded the call, if you want I can post in this thread

  • pola33322
    pavan pola (@pola33322) reported

    @ACTFibernet I would like cancel this installation Please do the needful

  • seeker0321
    Seeker (@seeker0321) reported

    @ACTFibernet There is still no communication , you guys are intentionally looted my money, never tried to install the connection, and now not giving my hard earned money, you are a fraud company, I'll case on your for mentally traumatizing for so many days

  • SoleilFils
    Ajay Kumar S (@SoleilFils) reported

    Still no one has been assigned @JioCare @reliancejio . Booked and paid for my @ACTFibernet new connection unfortunately. The hassle of booking a not available slot vs tollfree not allowing to proceed to talk to a support executive is not worth my time!

  • jeeves_k
    iYappan kRishnan (@jeeves_k) reported

    Dear friends, I would say be cautiouswhilre choosing act fiber .. worst ever support you will receive and very bad attitude from the customer care engineer. they disconnect the call while you speak if they don't have answer. @ACTFibernet thank you for teaching me lesson

  • sumanthcalling
    sumanth (@sumanthcalling) reported

    @ACTFibernet Your chatbot is of no use. It's a mere ticket registering gateway. No way to connect to you other than that. I am a customer for 15 years. I just have to rethink about continuing with you.