ACT outages and service status in Saint Thomas Mount, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Saint Thomas Mount, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 14, 6:44 PM GMT+5:30.
- Internet (67%)
- Wi-fi (24%)
- E-mail (3%)
- Total Blackout (3%)
- TV (3%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at ACT
ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saint Thomas Mount, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 15 hours ago |
|
Chennai
|
Wi-fi | 2 days ago |
|
Chennai
|
Wi-fi | 2 days ago |
|
Chennai
|
3 days ago | |
|
Chennai
|
Internet | 5 days ago |
|
Chennai
|
Wi-fi | 5 days ago |
Nearby cities with recent reports
6 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
-
Manikandan (@manik_1991) reported from Sholinganallur, Tamil Nadu@ACTFibernet Deeply disappointed with the service. I have mentioned i have urgent works, still there is no escalation of the complaint. I have been using ACT from 2015 and this is not gud at all. Just some days back I paid for a 6 months renewal bill.
-
Aadhav Kannadhasan (@aadhavkk) reported from Chennai, Tamil Nadu@ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails
-
Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu@ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?
-
P V Natarajan (@pvnatarajan) reported from Chennai, Tamil Nadu@ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.
-
kaapiccino (@kaapiccino) reported from Chennai, Tamil NaduDay 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down
-
Sai Santhosh S (@SaiSanthoshS) reported from Chennai, Tamil Nadu@ACTFibernet my connection has been out from sat early morning. No response for the Ticket no: SR10366544395384. No one has called or provided an update on what is gng on. Abysmal service.
-
aspire Swaminathan (@aspireswami) reported from Chennai, Tamil NaduExtremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...
-
Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu@ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud
-
Jeno (@Jeno_krish) reported from Saidapet, Tamil NaduInternet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet
-
Dr. Biglee Murali (@bigleemurali) reported from Chennai, Tamil Nadu@ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private
-
-
marketsfan (@vm285) reported from Chennai, Tamil Nadu@Airtel_Presence any reason why you should be charging me for the days your network is down? @reliancejio @ACTFibernet which of you guys can provide me with Wi-Fi connection immediately or asap
-
Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil Nadu@ACTFibernet Dear team, how long will it take to fix the Internet connection? #Chennai #ACTfibernet
-
RajaGopal Maddi (@rgmaddi) reported from Chennai, Tamil Nadu@ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?
-
Prince Solomon (@princeutters) reported from Saidapet, Tamil Nadu@ashokkumarvenky @ACTFibernet Finally issue is fixed Thanks @ACTFibernet
-
Sundar G (@SunOfGan) reported from Chennai, Tamil Nadu@ACTFibernet guys internet not working for 4 days now. Pls help
-
Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426
-
Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@Airtel_Presence @Airtel_Presence thx but I was giving a suggestion that you ppl can provide alternate source of internet whenever there is a outage / network issues as an alternative. why should we waste our time because of your inefficiency ! @ACTFibernet this suggestion intended towards you!
-
krsasu (@krishchokurei) reported from Chennai, Tamil Nadu@ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.
-
Raghav (@Ragav_singer) reported from Sholinganallur, Tamil NaduPathetic N/w coverage & customer service from @ACTFibernet ! @airtelindia network is much better than ur so called 100Mbps broadband connection which gets disconnected often! Stop asking customers to restart their routers when the problem lies elsewhere!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Anvesh Nelluri (@anveshnelluri9) reportedHi @ACTFibernet @ACTFibernetHYD , It's been 2 days without internet, I've raised a ticket and called act support but no help. This is a very bad experience as an end user. #WorstAct #Worstfiber #neverrecommend
-
abhishek sharma (@abhisheku73) reported@Soham_Chakradeo @ACTFibernet These guys are useless, offering pathetic service for a premium price, after over a week of patients, i through away all their equipment and got a better service provider... You should do the same
-
shree sen (@shreesen69) reported@ACTFibernet the amount is not adjusted inspite of your service was down for 3 days. Plz update this and send me the revised bill to make payment ASAP
-
Viineet Sood (@vineetomkara) reported@ACTFibernet My service request SR11081127987744 has remained unresolved since 11 July. My internet has been down for the last 4 days, and each day the resolution timeline is simply extended without any actual progress.
-
Manigandan (@manirudh2022) reported@ACTFibernet SR10381141145624 is pending , fix asap
-
DEVI PRASAD (@DeviPrasadCdp) reportedI have requested for TOO and ticket has been created 4 days back but no one from Technical team is bothered to call or visit for further assistance, ACT is becoming worst service provider work id: WO103810813881 @ACTFibernet
-
Cricketcircle (@Cricketcircle07) reported@ACTFibernet Got the tv set-up box. But not able to watch Sony SAB tv channel. While purchasing checked that Sony SAB tv was included in the plan. But it's not showing now. What kind of service is this.
-
abhishek sharma (@abhisheku73) reportedThey will not resolve it, i shifted to a better service provide you should too.. @AyanMehta5 .... The @ACTFibernet is useless
-
செம்பியன் (@SempianOfficial) reported@ACTFibernet Worst customer care experience. Activating a high-end plan without the customer’s explicit consent is unacceptable. Charging consumers for services they never agreed to is nothing short of taking their money unfairly.
-
Ashish (@menariya222) reported@ACTFibernet what ******** is happening? Internet is not working