ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (68%)
-
Wi-fi (19%)
-
Total Blackout (8%)
-
E-mail (3%)
-
TV (1%)
-
Phone (1%)
Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
-
Deepak Srinivasan
(@deepak_seenu) reported
from
Chennai, State of Tamil Nādu
This is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!
-
Rangarajan
(@rangarajan1904) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I called the nodal officer and the problem was resolved, thank you :) ‘My bad, missed to update the status here! Apologies!
-
Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
Without even providing solution @ACTFibernet team has closed my service request. I am following up with them to get a solution for poor connectivity. Till now no one is responding. Highly surprising!
-
Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.
-
Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Suddenly WiFi is not working. I have registered a compliant in the portal. Morning some of your team worked in our premises, after that it has stopped working. Please look on it immediately.
-
Vinoth Rathore
(@vinothrathore) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet your service is pathetic. Its been 4 days my broadband is not working. No response from you. Complaint no SR10541619184872
-
Peter Cherian
(@PeterCherian) reported
from
Sholinganallur, State of Tamil Nādu
@gischethans @ACTFibernet That is poor service
-
MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I paid full amount for the new connection on 21/08/2020. From then I spoke with 3 different engineers and 1 sales person who coordinated for the payment, No proper response from any of them. 7338745620 sales person ph num. worst customer service.
-
veda
(@veda95037296) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my act is not working and your complaint number is also not working
-
saytu
(@paradarami) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet always prefer ACT 🌹 some people stuck to ONE+ mobile bcs genuine user from genuine service, same way i like ACT 🌹
-
GK (Gireesh Krish Nair)
(@Nairizms) reported
from
Saidapet, State of Tamil Nādu
thoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices
-
Sammienatorr
(@sammienatorr) reported
from
Sembiyam, State of Tamil Nādu
.@ACTFibernet I have been trying to register for a relocation request from a week. your customer service is horrible!!
-
Deepak Srinivasan
(@deepak_seenu) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Really ACT, a customer needs to wait for 10 days to get approval from your team to service engineer to replace the Battery of your Junction box?Even the service engineer Asking time for 2 days to replace it everytime when i raised the ticket ,but never replaced,cont.
-
Ⓥⓘⓖⓝⓔⓢⓗ Ⓥⓘⓢⓦⓐⓝⓐⓣⓗⓐⓝ
(@visvickey) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Your people has reached out and resolved my request. Thanak for the support
-
Viji Iyer
(@viji_1985) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet poo service. When I raise complaint that network is slow they execute who called me is telling me it will be like that when we stay away from router. Is the expectation that we sit in the router and use all the time?
-
Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet WiFi connectivity is very bad. Need to resolve this issue at the earliest. Please do the needful.
-
MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID
-
Sriganesh Raman
(@sriganeshr) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet hi my connection disconnects every couple of minutes for couple of seconds. I tried reaching call centre. Also, I want to set up a network repeater. Please help.
-
PRABU MS
(@fourtwoone) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
-
Santhanam
(@santhanam_offl) reported
from
Sholinganallur, State of Tamil Nādu
@iSattish @HathwayBrdband Customer service is poor @ACTFibernet is good👌👍
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Ramesh Pasunuri
(@rameshdilro) reported
@ACTFibernet could you please help me on this to resolve asap.. I didn't get any update
-
Sai Milind
(@notmadeinindia) reported
@ACTFibernet Since few months my family is constantly suffering due to Internet outages. The actual problem is however the very poor technical service you are providing. No problem is solved within 48 hrs which you promise of.
-
Ravi Shankar
(@raviriant) reported
@ACTFibernet If not, why should I pay for your mistake I took one day leave and two day disconnected network. Why not you should pay for it. If it is my mistake please let me know I don't have rights to trouble you.
-
Mohammed Mukhtar
(@Mohamme89641394) reported
@ACTFibernet Keep ur ******* internet with u I got fired because of ur **** internet service now who is responsible for this #shitservice @ACTFibernet
-
Prakash Kumar Rout
(@iampk_dhulk1909) reported
@ACTFibernet @ACTFibernet I want to talk to Bangalore Nodal Officer but unable to contact. Every time normal customer care escalation team are calling. Please escalate to Nodal Officer so that he will give me call back.
-
Thauseef Ahmed
(@nothingbutficus) reported
@ACTFibernet It started working now. Was not working for about an hour. Will evaluate for a few days and respond.
-
Ishnoor Singh Kohli
(@IshnoorKohli) reported
@ACTFibernet 4th time in 2 weeks that my fiber connection is down, repair takes 20-24 hours every time. Kindly look into the matter. SR10160060481662
-
Thauseef Ahmed
(@nothingbutficus) reported
@ACTFibernet It's not working again in exactly 4 days since the last fix. I have had this problem since almost 2 years and it's been unresolved.
-
Prem Pspk
(@PremPspkDevotee) reported
@ACTFibernet Y don't u provide Warranty for the router u r giving.. After 3months it stopped working.. Worst experience I called the connection guy He told to buy a new router...
-
V K Verma
(@VK84Verma) reported
@ACTFibernet @KRISHNA83138665 ACT Fiber Net- I m facing an internet issue from 05/07/2021, complain no.-SR11059087110152, SR11059445194482, SR11059806421762, S1R1060047528796 your Act team always says your problem is resolved but again after 1 or 2 days gone the problem remains the same, Pls help me to out.