ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (69%)
-
Wi-fi (19%)
-
Total Blackout (9%)
-
E-mail (1%)
-
TV (1%)
-
Phone (1%)
Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
-
kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
Day 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down
-
kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys
-
Mr. D. Vijay Bhaskar
(@vb_vijaybaskar) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet My internet is not working from morning. Details sent through DM
-
Vijay Karthik
(@icemangoiya) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.
-
majid
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet internet down for last 2 days!
-
RajaGopal Maddi
(@rgmaddi) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?
-
Yeshwanth T
(@yesh1th) reported
from
Chennai, State of Tamil Nādu
@IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.
-
sundaram ramaswamy
(@SundaramRama) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet is the worst service brand in my recent experience. They just don’t respond to a complaint of internet down! Aggressive to collect renewal cash and leave you to struggle with stupid Bot for service #ACTFibrenet_the_worst
-
Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
Pathetic N/w coverage & customer service from @ACTFibernet ! @airtelindia network is much better than ur so called 100Mbps broadband connection which gets disconnected often! Stop asking customers to restart their routers when the problem lies elsewhere!
-
Arivukkarasu
(@ArivukkarasuM) reported
from
Chennai, State of Tamil Nādu
Worst broadband service @ACTFibernet @FiberAct . Simple modem reset issue not resolved in 24hours every time customer service says this time, that time but non happened so far. False commitment. ACT BUT NO ACTION
-
Diwakar AS
(@asdiwakar) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.
-
Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I dont want any of your bot or templated responses! Please proceed with my service disconnection!
-
ArunSeshadri
(@ArunSeshadri1) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet very poor service in chennai ,when.we.xall maximum you will ask is to change modem ,how many times you want us to change modem ,Reaching your team is very difficult you want all as a.complaint registration only
-
kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet 2nd time this month my internet connection is down! PLEASE HELP
-
Swaminathan J
(@teetotalar) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my internet is completely unstable since yesterday evening. Could you check,
-
kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!
-
Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet More than 8 hours internet is not working. We have registered complaint in morning itself, still no solution. Whether you will reduce the monthly charge for not functioning of internet?
-
Vimal Antony Raj
(@vimanto87) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Why should i DM you? so each time if i have issues, i need to get this through Twitter only? i already told ur app sucks for complaint register.. why can't u guys fix that? already posted a video as send key is not working. what happened for that @ACTFibernet
-
Deenadayalan C
(@deens25) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet , such poor customer support, really disappointing
-
Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
Irony is, I need to use @airtelindia 's mobile network to tweet since @ACTFibernet network isn't working! I urge you to cancel my act account subscription!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
revanth thota
(@revanth_ST) reported
Hey @ACTFibernet, my internet connection has been down from 3 days despite raising a complaint. There has been no resolution or proper update so far. Ticket no: SR10177148469154 This is causing serious inconvenience. #ACTFibernet #CustomerSupport
-
Aniketh desai
(@anikethdesai) reported
Hi @ACTFibernet @ACTFibernetHYD. It’s been 6 days and there is no internet. Have raised a complaint in the app SR10177123655134. From last 5 days the ETR keeps changing. Pathetic customer service with useless bot with no other means to communicate. Kindly look into the matter.
-
Revanth Madham Shetty
(@revanth1405) reported
@ACTFibernet my internet has been down since yesterday. I'm unable to work. Please resolve this issue immediately. #ACTFibernet #internetdown
-
Amit KAuRav
(@Amit_KRV) reported
@airtelindia 2/2. Now, Can't make new request as ole 1 is pending. nd old request can't be closed by me or customer care. Hv mailed CEO and CFO along with cust. care more dan 10 times. No response. Sorry @ACTFibernet 4 migrating from you. You guys were awesome with service.
-
Kalyan Reddy
(@ReddyKalyan21) reported
Pathetic service from @ACTFibernet Hyderabad, we are not getting internet from 15 days but no one is responding. Not giving any answer.
-
Mahesh Walave
(@maheshwalave) reported
48 hours and counting with no internet from @ACTFibernet. My business is suffering, and your customer service team is completely silent. Is this the standard of service you provide? Unbelievably poor. #ACTFibernet #CustomerService #InternetDown
-
SKN
(@NAIK_01_) reported
@ACTFibernet Rey babu send some to fix the internet issue ra babu
-
Duryodhana Mangi
(@SivaRed57872137) reported
@ACTFibernet from last 12 days no internet . Raised ticket SR10176973948894 ETA is getting changed every time . None of your representatives attending call. Shame on you guys for worst service.
-
Maveric in me
(@maveric_in_me) reported
@ACTFibernet @keerthivasangaj Which location are you referring to as the issue resolved? Mine hasn't yet and the service representative who is assigned doesn't care to respond at all. I prefer moving to Jio Fiber, request you to refund the full amount I already paid for the next 6 months. SR10177153108604
-
Abhishek
(@thsisabhishek) reported
@iamsatz @ACTFibernet faced similar issues with Act. Just switched to JioFiber from this month.