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ACT outages and service status in Saint Thomas Mount, Tamil Nadu

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Full Outage Map
  • ACT generated 1 outage signal in the last 24 hours around Saint Thomas Mount, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 12, 8:17 PM GMT+5:30.
  • 61% Internet (61%)
  • 22% Wi-fi (22%)
  • 17% Total Blackout (17%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Wi-fi 23 hours ago
Chennai Total Blackout 1 day ago
Chennai Internet 3 days ago
Chennai Internet 3 days ago
Chennai Internet 4 days ago
Chennai Internet 4 days ago

Nearby cities with recent reports

Chennai

8 recent signals

23 hours ago

Community Discussion

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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • SijuMath
    siju mathew (@SijuMath) reported from Saidapet, Tamil Nadu

    Two days No internet! Customer support hangup on calls, application dosent work on other datas! Totally makes me worried. Who can resolve this? #ACTFibernet #ACTFibernetchennai #ACTFibernet india

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.

  • kaapiccino
    kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India

  • aspireswami
    aspire Swaminathan (@aspireswami) reported from Chennai, Tamil Nadu

    Extremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    Irony is, I need to use @airtelindia 's mobile network to tweet since @ACTFibernet network isn't working! I urge you to cancel my act account subscription!

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet @ACTFibernet team: Kindly provide alternate source of internet to customers till the time you resolve the issue! You can't take things for granted. Either provide alternate source like dongle or Extend 4X days in our validity for each day wasted due to issue from your end!

  • aadhavkk
    Aadhav Kannadhasan (@aadhavkk) reported from Chennai, Tamil Nadu

    @ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails

  • vm285
    marketsfan (@vm285) reported from Chennai, Tamil Nadu

    @Airtel_Presence any reason why you should be charging me for the days your network is down? @reliancejio @ACTFibernet which of you guys can provide me with Wi-Fi connection immediately or asap

  • manimaran0115
    MANIMARAN A (@manimaran0115) reported from Saidapet, Tamil Nadu

    @ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.

  • Sivasan31403638
    Sivasankaran (@Sivasan31403638) reported from Nanmangalam, Tamil Nadu

    @ACTFibernet We are struggling to have internal shifting done by your team in Chennai. My account is 103672590973. Your team is not reachable and they close the issues raised without resolving. What kind of service is this?

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    @ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia

  • ksnavinkumar
    நவின் குமார் (Navin) 🇮🇳 (@ksnavinkumar) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet It's ok to be down for once in a week I can accept that. But please don't do it ever single day please guys. I am paying my money to you for my work ok. Do take it serious. Have lost many days using my mobile net. It is not ok to be discounted in middle of important office meet

  • bigleemurali
    Dr. Biglee Murali (@bigleemurali) reported from Chennai, Tamil Nadu

    @ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private

  • Venugopalan17
    Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu

    @ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.

  • asdiwakar
    Diwakar AS (@asdiwakar) reported from Chennai, Tamil Nadu

    @ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Worst ever coverage and poor customer service is what I've been experience for the past few months from you! My complaints regarding slow speed issues are getting closed without even resolving it and without my consent! Time close the connection!

  • Bala_Sathish
    Sathish Babu B (@Bala_Sathish) reported from Saidapet, Tamil Nadu

    @ACTFibernet The listed toll free number is not working 1800 1022 836... Please fix that first before you can start fixing customer issues..#ACT #Chennai #Broadband

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet very worst network. Poor speed. Opted for 200mbps barely getting 100.. customer service is like hell..

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • KunalVijay40479
    Kunal Vijay Kapoor (@KunalVijay40479) reported

    @ACTFibernet You honestly don’t regret the inconvenience caused. While you know the cable needs to changed for 500 mbps speed you are shamelessly justifying how many tickets I have raised even though historically tickets are closed without resolution. Don’t jest wrong doing just replace the cable and refund the amount as services of 500 mbps plan was never rendered. Technician who installed new connection knew very well that max speed will be only 100 mbps on old cable and deliberately left it unchanged. Is this the new way of earning money from customers ???

  • EqubalHamza
    HAMZA EQUBAL (@EqubalHamza) reported

    @ACTFibernet @ACTFibernet please initiate my act disconnection request no one has been addressing my issue since 1 week

  • kerri_cp18
    Kerensa Sheen (@kerri_cp18) reported

    @ACTFibernet @ACT_Issues I'm really sorry to say this, but your customer service is severely lacking - I've been raising tickets continuously for the last two days, only to be met with delays and resolution of tickets when the issue was not yet seen to

  • deepashekar1997
    Chandrashekar Kumar (@deepashekar1997) reported

    @ACTFibernet Chatting with the Chat bot on the app is useless. It is saying there is no junction box on the premises. She is your customer.

  • raga1921
    Rag Ani (@raga1921) reported

    @ACTFibernet , its 3 days u hv nt fixed SR11880109634034. There hv been repeated & frequent failures fr the users in this area. CHECK Yr SR records. #1) Change yr local support teams #2) If fr days u cant hv service uptime, give credit of days to user accounts fr facing B/outs

  • Poornimamenon10
    Poornima menon (@Poornimamenon10) reported

    @ACTFibernet I have been getting calls and explaining the issue over and over again. Can't you just assign one person and get done with this?? Your executives don't even return the call if the call gets disconnected

  • VinodPonduru
    K I L L E R V I P E R (@VinodPonduru) reported

    @ACTFibernet ETR for yday 9 am to 12 pm and today 1pm but no engineer assigned and no one came then how it will be fixed not happy with the service and issue resolution will message again as you suggested etr today 1pm

  • sarath_ps_16
    Sarath PS (@sarath_ps_16) reported

    @ACTFibernet I am writing to inform you that my internet has been down for over a day, and the issue remains unresolved. Although the ticket estimated a resolution by 7:30 PM on May 6th, I still have no connection. Ticket - SR10380141565434 Looking for your support

  • SuchitMish35454
    Suchit Mishra (@SuchitMish35454) reported

    @ACTFibernet ACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! #Lucknow #ConsumerCourt #BadService.....

  • _sra1_
    Sravan (@_sra1_) reported

    @ACTFibernet Why does it take 7 working days to change the power source of the junction box? Is this how you handle emergency situations? There is no mechanism to escalate the issue. Utterly disappointing customer service. Complaint No. SR10380208333544.