ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (19%)
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Total Blackout (13%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Total Blackout | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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Srireng David
(@srireng) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up
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Tehillah Jacob (Tehi)
(@tehijacob) reported
from
Sholinganallur, State of Tamil Nādu
The Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏
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Kamal Rizani
(@kamalrizani) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution
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Chamandeep Singh Kapoor
(@NanakFarms) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet your internet is not working from last 3 days and you guys keep closing my complaints from last 2 days but no resolution. Ur customer care is not helpful at all and your agent never came to check and just closed my complaints again ?? Doesn't help a bit ...
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Tehillah Jacob (Tehi)
(@tehijacob) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet It's day 3, and there's no response from customer care and the issue is still the same - affecting my WFH. 😧
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Aadhav Kannadhasan
(@aadhavkk) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.
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Cinema Karthikeyan
(@karthikrubilux) reported
from
Sembiyam, State of Tamil Nādu
@DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio
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Jeno
(@Jeno_krish) reported
from
Saidapet, State of Tamil Nādu
Internet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet
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R U Srinivas
(@rusrinivas) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.
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Felix John - Bicycle Mayor of Chennai
(@fmrock) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.
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Ashok Rajkumar
(@ashokraja987) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Dear Act, Your team has given extension till 25th November 2022, but due to some medical issues i am unable to remit the payment. I request you to kindly extend the due date till next week. I assure that the payment will be made before the said date.
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!
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Ashok Rajkumar
(@ashokraja987) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Your Team had called me and informed that time extension was provided till month end. But suddenly now service disconnected. Kindly reconnect the line and confirm.
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Venugopalan
(@Venugopalan17) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies
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Manikandan
(@manik_1991) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Deeply disappointed with the service. I have mentioned i have urgent works, still there is no escalation of the complaint. I have been using ACT from 2015 and this is not gud at all. Just some days back I paid for a 6 months renewal bill.
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Venugopalan
(@Venugopalan17) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?
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Tehillah Jacob (Tehi)
(@tehijacob) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Dear team, how long will it take to fix the Internet connection? #Chennai #ACTfibernet
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Ashok Rajkumar
(@ashokraja987) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet A/c No: 103016439756. We are using ACT Fibre for the past 5 to 6 years. Due to some personal issues we are not able to make the payment on due date this month. We are promptly paid every month on 1st or 2nd. We request your customer care to extend the time extension
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shrinidhi Nayak
(@ShrinidhiNayak) reported
@ACTFibernet is down in Whitefield, Bengaluru. The app isn't working either. What's happening?🙁🙁
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Vipin U
(@VipinU74710587) reported
@ACTFibernet , your broadband is down from past 45 mins. Tried to restart router but no outcome. Could you please quickly look into this issue. #bangalore #actfibernet #wifidown.
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Isha Siddharth
(@IshaSiddharth) reported
@ACTFibernet internet is completely down for 560037. Cant open the app to register the complaint, customer care number is consistently busy. Only power and red light is blinking. I am not sure what is happening with Act now a days, I've been constantly facing issues with internet
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Vidya Rao
(@VidyaRao_0506) reported
@ACTFibernet looks like you are down yet again in b'lore 560048 ...& we are unable to log complaint either on your WhatsApp or customer care numbers...🙄
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Savi
(@S59388882) reported
@ACTFibernet Your internet is down in Bangalore ?? There is no resolution as your app is down, Fibernet is down, and even the customer care is not picking up the phone. And since last 2 days the speed has been pathetic. With NO resolution. #poorservice #ACTispathetic
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Chirag S ♥
(@iChiirag) reported
@ACTFibernet No internet in the whole society. ACT society Representative no is switched off. Act app is not responding. ACT toll free & customer care number is not working. All good right ??
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Sriram Kaushik
(@SriramKaushik) reported
@ACTFibernet Internet connection keeps going down every 2 weeks once and now even the app doesn't work to raise complaints. Absolutely frustrated!
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Maheshwar Singh
(@maheshwarsinghE) reported
@ACTFibernet The internet is down. The mobile app is down. Customer care helpline is down. What is going on?
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srinathiyer
(@srinathiyer) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Internet is not working ... ACT app is not working .. ACT WhatsApp customer service not working ... has the company laid off people ? Pls resolve my connection issues
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Akshay Bhardwaj
(@AkshayB1992) reported
@ACTFibernet Internet services are down, can’t even raise complaint using your application. Please look into it.