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ACT outages and service status in Saint Thomas Mount, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Saint Thomas Mount, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Sep 6, 11:33 AM GMT+5:30.
  • 71% Internet (71%)
  • 29% Wi-fi (29%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 2 days ago
Chennai Wi-fi 7 days ago
Chennai Internet 10 days ago
Chennai Internet 14 days ago
Chennai Wi-fi 15 days ago
Chennai Internet 16 days ago

Nearby cities with recent reports

Chennai

2 recent signals

2 days ago

Community Discussion

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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • pvnatarajan
    P V Natarajan (@pvnatarajan) reported from Chennai, Tamil Nadu

    @ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.

  • Siva3233
    Sivakumar (@Siva3233) reported from Sembiyam, Tamil Nadu

    @LMKMovieManiac @ACTFibernet No They are good service provider

  • jenkinsns
    Jenkins NS | Microsoft MVP | MCT (@jenkinsns) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet No internet from yesterday #actfibernet no response on my support request #Chennai

  • SaiSanthoshS
    Sai Santhosh S (@SaiSanthoshS) reported from Chennai, Tamil Nadu

    @ACTFibernet my connection has been out from sat early morning. No response for the Ticket no: SR10366544395384. No one has called or provided an update on what is gng on. Abysmal service.

  • qwikyss
    Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu

    @kaapiccino @Truecaller @ACTFibernet I have been trying to talk to the customer support of ACT for the past 2 months. But in vain. Is there a no. we can reach out to ACT? For exisiting customers. They don't pick up calls.

  • sdsenthil
    Senthil Kumar D (@sdsenthil) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet @ACTFibernet Dear ACT management, I m the loyal customer of ACT Chennai. Now a days ACT customer care service is pathetic. Team leads are closing the ticket without resolving it. My issue is pending more than two weeks now.

  • Nrusimhan1
    Nrusimhan Seshadri (@Nrusimhan1) reported from Chennai, Tamil Nadu

    Is there any problem with @ACTFibernet in Chennai because of the #CycloneNivar or the problem is only for me?

  • fmrock
    Felix John - Bicycle Mayor of Chennai (@fmrock) reported from Chennai, Tamil Nadu

    @ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Show some professionalism when someone complaints you regarding some issue! You can't be extracting money from me and be ignorant! #WorstEverBroadbandNetwork

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet It's been more than 1 hour and there has been no response from ACT.Despite living in Chennai we are facing this issue. Done with ur pathetic service from nxt month

  • teetotalar
    Swaminathan J (@teetotalar) reported from Chennai, Tamil Nadu

    @ACTFibernet my internet is completely unstable since yesterday evening. Could you check,

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!

  • crsratnam
    Sabha ⚡ (@crsratnam) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet pls fix the internet connection. I have raised a complaint yesterday evening. Your ticket SR10366572648834 is tentatively expected to be resolved by 13-Dec (DD/MM) between 16:00 to 19:30. Team ACT Pls fix it or ask your team to update when it will be fixed.

  • kaapiccino
    majid (@kaapiccino) reported from Chennai, Tamil Nadu

    adai @Truecaller chumma you're categorising @ACTFibernet calls under SPAM and cutting calls, unable to talk to them after registering complaint as my internet not working! please understand the delicate situation! #Truecaller

  • tehijacob
    Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil Nadu

    The Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet I dont want any of your bot or templated responses! Please proceed with my service disconnection!

  • vishalmellark
    buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu

    Problem has not yet been resolved! @ACTFibernet

  • arunananth
    Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet I can understand the rainy situation but you need to try to give the uninterrupted service. From evening I am facing buffering issue. Please look on it.

  • rohitkadaksures
    Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu

    @ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • socialevil2002
    Singh Ranbeer (@socialevil2002) reported

    @ACTFibernet The issue is recurring and not a one time issue, everytime it happens you say the same thing, I want to know the refund process. ACT is the worst broadband company.

  • helperindeed
    Indian🇮🇳 (@helperindeed) reported

    @ACTFibernet SR10181798065394 ACT internet cut every month. Reason given: fiber cut by regional & line manager. This is not service, it’s negligence. Stop excuses, deliver reliability. Customers won’t tolerate repeated

  • YogeshB20643297
    Yogesh Bhardwaj (@YogeshB20643297) reported

    @ACTFibernet Please see I have posted before 2 days and 5 days with the same issue. when it starts raining late at night, the Internet stops working. Pitty on the services you are providing

  • ManiManisha
    Manisha Sharma (@ManiManisha) reported

    @ACTFibernet It’s been 15 days since I paid for a 6-month plan upgrade, yet neither my plan has been upgraded nor have I received the promised routers. I’m calling support daily and only hear “tomorrow.” How long should a customer keep chasing after paying in full?

  • SAMARTHTEWARY
    VISHAL TEWARY (@SAMARTHTEWARY) reported

    No internet for over 24 hours. Raised Ticket #SR 11981697768914 but zero response or technician visit. Pathetic after-sales service. Resolve this immediately. Account ID 119521760486 @ACTFibernet". @ACTFibernet

  • yogeshsherman
    yogesh sherman (@yogeshsherman) reported

    @ACTFibernet internet not working within 15 days of installation, pathetic company, this is happening in delhi so you can understand , how is there service outside delhi. Go for reputed companies like airtel, jio or even bsnl

  • lalithkumar_18
    Lalith kumar (@lalithkumar_18) reported

    @ACTFibernet New issues again today morning my internet stopped working I’ve raised the ticket still there’s no response… I itself called to your TL about this then only he told he’ll look into this… He promised me 5:30 PM it’ll be resolved… Till now it’s not been resolved @ACTFibernet

  • Baap_koMtSikha
    Tyler Rake (@Baap_koMtSikha) reported

    @ACTFibernet This "earliest" takes 24 hours every single time. Whenever I call customer care, the only word they know is "wait". I am done with your terrible service and fake assurances. This is my last recharge. Closing my connection soon! 👎

  • yogeshsherman
    yogesh sherman (@yogeshsherman) reported

    @ACTFibernet so in delhi their internet stops working within 15 days of installation think about other states and they couldn't resolve it , the worst part is they are unable to even provide ETA. They hired few staff and even they are untrained, Avoid ACT

  • shubhamstack
    Shubham (@shubhamstack) reported

    @ACTFibernet Hi Team, i have applied for new connection and even paid for 3 months. Still I’m waiting for a week now and whenever I call customer care, they say booking team will call back but never calls.