ACT outages and service status in Saint Thomas Mount, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Saint Thomas Mount, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Sep 18, 3:43 PM GMT+5:30.
- Internet (72%)
- Wi-fi (28%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Saint Thomas Mount, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
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Internet | 3 days ago |
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Chennai
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Internet | 4 days ago |
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Chennai
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Internet | 5 days ago |
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Chennai
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Internet | 6 days ago |
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Chennai
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Internet | 7 days ago |
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Chennai
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Wi-fi | 10 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu@kaapiccino @Truecaller @ACTFibernet There is only a provision to raise complaint on internet disconnection. My issue is about billing. But I couldn't reach out to their customer care. The nos. are not working. App has only faqs, no option to register complaint on billing.
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Sundar G (@SunOfGan) reported from Chennai, Tamil Nadu@ACTFibernet guys internet not working for 4 days now. Pls help
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.
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Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil NaduThe Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏
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Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu@ACTFibernet Facing internet connectivity issue for nearly 30 min. Complaint registered and no action taken yet. How long we need to suffer for incompetence from your side.
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Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu@ACTFibernet My internet is not working from morning. Details sent through DM
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Sudharsan Hari (@sudharsanhari) reported from Sembiyam, Tamil Nadu@ACTFibernet why is your customer service soo pathetic. Internet has down for 15 hours and still the call centre wants 24hour to attend to it. Also this is the 2 time in 2 weeks that this has happened.
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जय श्री गणेश। (@sampavar) reported from Saidapet, Tamil Nadu@ACTFibernet Your customer support is the pits. My internet has been down from last evening. There is no way to talk to you directly. The app only allows a chat. Only a ticket has been raised and generic reply of issue being looked into.
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Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu@ACTFibernet Dear Act, Your team has given extension till 25th November 2022, but due to some medical issues i am unable to remit the payment. I request you to kindly extend the due date till next week. I assure that the payment will be made before the said date.
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Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu@ACTFibernet trying to change plan in the month of mid. But you said can't do that. And for 10 days we used only 100gb out of 1500gb. But you billed us half of the total bill. Very worst process and services.
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Rahul Srinivasan (@rahul_s_vasan) reported from Saidapet, Tamil Nadu@ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful
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Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu@ACTFibernet I dont want any of your bot or templated responses! Please proceed with my service disconnection!
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gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu@ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service
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Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu@ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??
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R A M™ (@ramtweetshere) reported from Sholinganallur, Tamil Nadu@ACTFibernet used my power connection even after disconnecting my connection for almost 18 months. No proper response or feedback. Worst service and attitude.
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Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu@ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????
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aspire Swaminathan (@aspireswami) reported from Chennai, Tamil NaduExtremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...
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Ganeshvkarthik (@ganeshvkarthik) reported from Chennai, Tamil Nadu@ACTFibernet Internet is not working for last 2 days and registered a compliant in app and called up the helpline nos. No response instead false commitment Ticket no : SR10349072032232. Kindly resolve the issue by today as we are more depended on data for online classes and WFH
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Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Bala Raghavan (@shabadkichot) reportedThe @ACTFibernet @ACTFibernetHYD scam continues. Terrible service. They seem to use sub par tech. If you're reading this please don't get an act subscription. We raised a ticket it takes almost a week and then in a week it goes kaput! #badservice #actfibernet #internetscam
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AK (@akilankg) reported@ACTFibernet @ACTFibernet extended again. 3rd day! You guys can’t even fix the problems within the city limits?
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prashant rai (@prashan98193688) reported@ACTFibernet @ACT_Issues @FiberAct Team , Now once again after resuming the network yestrday today again the same error is being occuring again ..Its better to quit teh ACT now
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Viresh Uberoy (@viresh_uberoy) reported@ACTFibernet it’s been 5 days since I raised a relocation request, and your technician hasn’t visited nor is he picking up my calls. I’ve been waiting since he’d said he’d be here today morning, and even after making repeated calls to your customer care, no resolution. Pathetic
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Arijit Majumdar (@Aar_i) reported@ACTFibernet Just to update, Mr. Horilal was thankfully available. It took 2 hours. Definitely better than 50 hours. Although the issue : battery replacement should be done of a proactive basis and NOT based on a complaint. Backup power should be checked periodically and maintained. #basic?
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RAGHAVENDRA RAO MV (@mvrrao) reported@ACTFibernet My internet in Visakhapatnam is down since one hour. Ticket SR10781727557224 shows a late ETR of 13:00 hrs on tomorrow. This is way too long for a resolution. Please expedite and send a technician sooner!"
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🇮🇳Pulak Chaturvedi🇮🇳 (@PulakChatu54122) reported@ACTFibernet Seems you guys only had to turn the switch back on! The issue got resolved less than 5 mins after your response on x and via mail. Unfortunate that I had to wait 40+hours in the National capital for broadband to be restored. Messaged u my registered mobile no.. @TRAI
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aji l mera (@MaalGaaadi) reported@ACTFibernet You Guys are the worst ISP in Bangalore especially Whitefield area. No response on my ticket and your so called technical team is not responding. Resolve this or I will be removing ACT from my flat and the whole apartment.
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Rahul Panda (@rahuulpanda) reported@ACTFibernet @rishdxtp Hi @ACTFibernet do we have any updates on this SR. While I do understand that issues could arise at times, but repetitive issues with your network or services raises questions on the trustworthiness and quality of service. Further, I advise escalated support to look as this case.
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Ishwar Achanta (@ishwarachanta) reported@ACTFibernet Bravo @ACTFibernet , 24 hours on and still no resolution. What gives? Seriously you cannot be this incompetent? It’s a simple matter of fixing whatever is broken, no rocket science here. It’s a waste of time and money taking you to consumer court. Just have to suffer you’ll!