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ACT outages and service status in Saint Thomas Mount, Tamil Nadu

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Full Outage Map
  • ACT generated 1 outage signal in the last 24 hours around Saint Thomas Mount, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 20, 8:30 PM GMT+5:30.
  • 67% Internet (67%)
  • 27% Wi-fi (27%)
  • 7% Total Blackout (7%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Wi-fi 20 hours ago
Chennai Wi-fi 1 day ago
Chennai Wi-fi 3 days ago
Chennai Internet 3 days ago
Chennai Internet 3 days ago
Chennai Internet 4 days ago

Nearby cities with recent reports

Chennai

6 recent signals

20 hours ago

Community Discussion

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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • sekartweets
    Rajasekar (@sekartweets) reported from Chennai, Tamil Nadu

    @ACTFibernet hi Internet is not working here can you pl check

  • vb_vijaybaskar
    Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu

    @ACTFibernet My internet is not working from morning. Details sent through DM

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Show some professionalism when someone complaints you regarding some issue! You can't be extracting money from me and be ignorant! #WorstEverBroadbandNetwork

  • NanakFarms
    Chamandeep Singh Kapoor (@NanakFarms) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet your internet is not working from last 3 days and you guys keep closing my complaints from last 2 days but no resolution. Ur customer care is not helpful at all and your agent never came to check and just closed my complaints again ?? Doesn't help a bit ...

  • princeutters
    Prince Solomon (@princeutters) reported from Saidapet, Tamil Nadu

    @ashokkumarvenky @ACTFibernet Finally issue is fixed Thanks @ACTFibernet

  • Mohan15031987
    Mohan (@Mohan15031987) reported from Saint Thomas Mount, Tamil Nadu

    @ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.

  • shrinath2790
    shrinath (@shrinath2790) reported from Nanmangalam, Tamil Nadu

    @ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT

  • ganeshvkarthik
    Ganeshvkarthik (@ganeshvkarthik) reported from Chennai, Tamil Nadu

    @ACTFibernet Internet is not working for last 2 days and registered a compliant in app and called up the helpline nos. No response instead false commitment Ticket no : SR10349072032232. Kindly resolve the issue by today as we are more depended on data for online classes and WFH

  • SijuMath
    siju mathew (@SijuMath) reported from Saidapet, Tamil Nadu

    Two days No internet! Customer support hangup on calls, application dosent work on other datas! Totally makes me worried. Who can resolve this? #ACTFibernet #ACTFibernetchennai #ACTFibernet india

  • ramtweetshere
    R A M™ (@ramtweetshere) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet used my power connection even after disconnecting my connection for almost 18 months. No proper response or feedback. Worst service and attitude.

  • Sathak
    Karni (@Sathak) reported from Chennai, Tamil Nadu

    @ACTFibernet reminds me of cable TV exp. during 90s. Disconnects frequently. bad CUst. Support. It’s been 24 hrs - Opened ticket, complained here, called customer support and their local technician. But no answer except regular recorded message.

  • vm285
    marketsfan (@vm285) reported from Chennai, Tamil Nadu

    @Airtel_Presence any reason why you should be charging me for the days your network is down? @reliancejio @ACTFibernet which of you guys can provide me with Wi-Fi connection immediately or asap

  • ganapathi52
    Ganapathi (@ganapathi52) reported from Chennai, Tamil Nadu

    @ACTFibernet I see a sharp decline in your service? Are you closing down?

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    Irony is, I need to use @airtelindia 's mobile network to tweet since @ACTFibernet network isn't working! I urge you to cancel my act account subscription!

  • M_HaroonRasheed
    HaroonRasheed (@M_HaroonRasheed) reported from Chennai, Tamil Nadu

    @DineshK336699 They just take your money royally and **** on you itself.. @ACTFibernet Do you have any other template where you respond to tweets ? Do you really mean what ever you say on your twwet replie?

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet I dont want any of your bot or templated responses! Please proceed with my service disconnection!

  • manimaran0115
    MANIMARAN A (@manimaran0115) reported from Saidapet, Tamil Nadu

    @ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.

  • crsratnam
    Sabha ⚡ (@crsratnam) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Its a minor issue. Don't know why it is taking so long. Actually when they were fixing another connection they disturbed my connection. Total negligence.

  • Marimuthu2201
    Marimuthu.K (@Marimuthu2201) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet : Dear Team , is act network down . I can’t reach customer care and the WhatsApp chat not working , my internet is not working please check asap

  • kamalrizani
    Kamal Rizani (@kamalrizani) reported from Chennai, Tamil Nadu

    @ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Panda2rocks
    AA (@Panda2rocks) reported

    @ACTFibernet @ACTFibernetHYD @EAhmed84640 When will the Internet issue will be fixed? No one came to check

  • damagedesigner
    Lucifer (@damagedesigner) reported

    Beware of these Scammers who don't value customer service and work for the organisation as Customer Experience Managers @ACTFibernet - check your DM n call back!

  • karthikalagan
    karthik alagan (@karthikalagan) reported

    This is no longer just an internet outage. It is a serious question of service quality, customer care and accountability. @ACTFibernet — I am asking for: Immediate restoration of my service. Escalation of SR1108149816874 to a senior authority.

  • RevanTalks
    ENIGMA (@RevanTalks) reported

    @aannadhurai @ACTFibernet Worst

  • hahmad71
    Haris (@hahmad71) reported

    Hi @ACTFibernet raised a shifting request its been 3 days and i only got call once and after that i can not track no support from customer care . SR10281594328104 Its always you just wait for few hours. My work is affected heavily and there is ZERO accountability. Disconnecting

  • rulebasd
    RK (@rulebasd) reported

    @ACTFibernet , my ticket number is SR10281680948254, we are facing frequent internet outage.kindly solve the issue asap

  • karthikalagan
    karthik alagan (@karthikalagan) reported

    @ACTFibernet This is particularly disappointing because your own stated objective is to “set new benchmarks for customer care” and provide a “delightful experience” to customers.

  • aambasta
    Anuamb (@aambasta) reported

    @ACTFibernet there is no way to escalate a ticket. What’s SLA for a ticket if fiber is broken ? No one yet called or messaged. Ticket no. SR10281616137854 @jagograhakjago

  • dineshrtvt
    Dinesh (@dineshrtvt) reported

    @ACTFibernet @ACTFibernet what’s the ETA for completing this reconnection, I still face rudeness from customer support in order to connect with escalation team

  • DDhanveer
    Dhanveer Singh (@DDhanveer) reported

    @ACTFibernet WHY HAS NO TECHHNICIAN BEEN ASSIGNED TO WORK ON THIS TICKET SINCE 3PM?? DON’T YOU WANT TO RESOLVE THE ISSUE ?