ACT Outage Report in Saint Thomas Mount, Kancheepuram, Tamil Nadu

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (67%)
• Wi-fi (25%)
• Total Blackout (6%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

City	Problem Type	Report Time
Chennai	Internet	19 hours ago
Chennai	Internet	8 days ago
Chennai	Internet	9 days ago
Chennai	Wi-fi	13 days ago
Chennai	Wi-fi	15 days ago
Chennai	Wi-fi	17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

• 
  Deenadayalan C (@deens25) reported 1 minute ago from Sholinganallur, Tamil Nadu

  @ACTFibernet , such poor customer support, really disappointing

• 
  kaapiccino (@kaapiccino) reported 6 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!

• 
  majid (@kaapiccino) reported 8 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet internet down for last 2 days!

• 
  Raghav (@Ragav_singer) reported 10 minutes ago from Sholinganallur, Tamil Nadu

  Pathetic N/w coverage & customer service from @ACTFibernet ! @airtelindia network is much better than ur so called 100Mbps broadband connection which gets disconnected often! Stop asking customers to restart their routers when the problem lies elsewhere!

• 
  kaapiccino (@kaapiccino) reported 11 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys

• 
  Yeshwanth T (@yesh1th) reported 18 minutes ago from Chennai, Tamil Nadu

  @IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.

• 
  Arunkumar Venkataraman (@arunananth) reported 21 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet More than 8 hours internet is not working. We have registered complaint in morning itself, still no solution. Whether you will reduce the monthly charge for not functioning of internet?

• 
  RajaGopal Maddi (@rgmaddi) reported 25 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?

• 
  Raghav (@Ragav_singer) reported 28 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet I dont want any of your bot or templated responses! Please proceed with my service disconnection!

• 
  Vimal Antony Raj (@vimanto87) reported 29 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet Why should i DM you? so each time if i have issues, i need to get this through Twitter only? i already told ur app sucks for complaint register.. why can't u guys fix that? already posted a video as send key is not working. what happened for that @ACTFibernet

• 
  Swaminathan J (@teetotalar) reported 33 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet my internet is completely unstable since yesterday evening. Could you check,

• 
  kaapiccino (@kaapiccino) reported 36 minutes ago from Chennai, Tamil Nadu

  Day 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down

• 
  Raghav (@Ragav_singer) reported 37 minutes ago from Sholinganallur, Tamil Nadu

  Irony is, I need to use @airtelindia 's mobile network to tweet since @ACTFibernet network isn't working! I urge you to cancel my act account subscription!

• 
  kaapiccino (@kaapiccino) reported 40 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet 2nd time this month my internet connection is down! PLEASE HELP

• 
  Nivas Ravichandran (@nivasravi) reported 44 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet Hey Team. It's been a week since my internet has been down and I was asked to get a GX box. I agreed but have not heard back at all. Extremely frustrating with your customer service team. Could you please help out?

• 
  Arivukkarasu (@ArivukkarasuM) reported 46 minutes ago from Chennai, Tamil Nadu

  Worst broadband service @ACTFibernet @FiberAct . Simple modem reset issue not resolved in 24hours every time customer service says this time, that time but non happened so far. False commitment. ACT BUT NO ACTION

• 
  ArunSeshadri (@ArunSeshadri1) reported 48 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet very poor service in chennai ,when.we.xall maximum you will ask is to change modem ,how many times you want us to change modem ,Reaching your team is very difficult you want all as a.complaint registration only

• 
  sundaram ramaswamy (@SundaramRama) reported 49 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet is the worst service brand in my recent experience. They just don’t respond to a complaint of internet down! Aggressive to collect renewal cash and leave you to struggle with stupid Bot for service #ACTFibrenet_the_worst

• 
  Diwakar AS (@asdiwakar) reported 51 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.

• 
  நவின் குமார் (Navin) 🇮🇳 (@ksnavinkumar) reported 54 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet It's ok to be down for once in a week I can accept that. But please don't do it ever single day please guys. I am paying my money to you for my work ok. Do take it serious. Have lost many days using my mobile net. It is not ok to be discounted in middle of important office meet

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Krishna Kishore Rayadurgam (@kish_rayadurgam) reported 4 minutes ago

  @ACTFibernet I am seeing very bad service and response from your team in resolving the customer problem, not sure why this behavior is turning on towards customers . I have raised a issue regarding the problem no: SR10249585312982 and no one responded since yesterday .

• 
  Guru (@gururajubm) reported 6 minutes ago

  @ACTFibernet My Internet's not stable since 2 days. Seeing frequent disconnections. Never heard anything from your support guys either. Customer Care number auto-disconnects after a long hold. Really frustrated!! Ticket Number: SR10249577284632 Can you please assist me here?

• 
  Bharath urs (@Bharathurs1992) reported 8 minutes ago

  @ACTFibernet Facing internet issue from past 2 days, no proper responses from the customer care. This happens so frequently that atleast 5-6 times per month will be facing one or the other issues from your end. Worst ISP.

• 
  Ravi (@Saravanan_Ravii) reported 9 minutes ago

  @ACTFibernet Still No action taken for issue. If you don't take action please disconnect my connection

• 
  Neha Agarwal (@NehaAga68128826) reported 9 minutes ago

  @kish_rayadurgam @ACTFibernet @ACTFibernet absolutely right their customer service is horrible they just simply disconnect the call. They are neither providing me with the service nor processing the refund. guys dont go for act

• 
  Raviteja (@_MRaviteja_) reported 9 minutes ago

  @ACTFibernet 101442365126 Broadband is down from yesterday. Even after raising a complaint till now, no one showed up. Your service is becoming worse. When I raised ticket it was mentioned that will be solved by 2pm but no one showed up or called. #act #ACTFibernet

• 
  UD (@UD95131533) reported 10 minutes ago

  @ACTFibernet Dear Act Requesting you from 8 days for shifting of connection,keeping false promise by act cust care,leaves very bad impression, and hopes.kindly do the needful as the earliest. Mohammed yousufuddin 9000167847

• 
  sirisha badri (@SirishaBadri) reported 12 minutes ago

  @ACTFibernet It's been almost 75 hours since I raised a ticket for invoice still I didn't get any update from the team. It's waste of time to reach out the service team. @ACTFibernet

• 
  Thangabalan K (@Thangabalank) reported 13 minutes ago

  @ACTFibernet Got call from ACT team and offered Rs.500 if I would take reconnection. I believed on them, but i did not get 500 rs as discount amount in current Bill. Follow up with ACT for 10 days, still problem is not resolved. Power customer service.

• 
  Thangabalan K (@Thangabalank) reported 16 minutes ago

  @ACTFibernet Got call from ACT and they offered Rs.500 if I would take reconnection. I believed on them, but i did not get 500 rs as discount amount in current Bill. Follow up with ACT for 10 days, still problem is not resolved. Poor customer service.