ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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RajaGopal Maddi
(@rgmaddi) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
Anyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
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R A M™
(@ramtweetshere) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet used my power connection even after disconnecting my connection for almost 18 months. No proper response or feedback. Worst service and attitude.
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Deenadayalan C
(@deens25) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet , such poor customer support, really disappointing
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Diwakar AS
(@asdiwakar) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.
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Sudharsan Hari
(@sudharsanhari) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet why is your customer service soo pathetic. Internet has down for 15 hours and still the call centre wants 24hour to attend to it. Also this is the 2 time in 2 weeks that this has happened.
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majid
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet internet down for last 2 days!
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நவின் குமார் (Navin) 🇮🇳
(@ksnavinkumar) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet It's ok to be down for once in a week I can accept that. But please don't do it ever single day please guys. I am paying my money to you for my work ok. Do take it serious. Have lost many days using my mobile net. It is not ok to be discounted in middle of important office meet
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!
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Sundar G
(@SunOfGan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet guys internet not working for 4 days now. Pls help
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet 2nd time this month my internet connection is down! PLEASE HELP
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Nivas Ravichandran
(@nivasravi) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Hey Team. It's been a week since my internet has been down and I was asked to get a GX box. I agreed but have not heard back at all. Extremely frustrating with your customer service team. Could you please help out?
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Karni
(@Sathak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet reminds me of cable TV exp. during 90s. Disconnects frequently. bad CUst. Support. It’s been 24 hrs - Opened ticket, complained here, called customer support and their local technician. But no answer except regular recorded message.
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
Day 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down
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Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Show some professionalism when someone complaints you regarding some issue! You can't be extracting money from me and be ignorant! #WorstEverBroadbandNetwork
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Sudharsan Hari
(@sudharsanhari) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet need help adding GST no. To my account.
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Yeshwanth T
(@yesh1th) reported
from
Chennai, State of Tamil Nādu
@IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.
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ArunSeshadri
(@ArunSeshadri1) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet very poor service in chennai ,when.we.xall maximum you will ask is to change modem ,how many times you want us to change modem ,Reaching your team is very difficult you want all as a.complaint registration only
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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P Vamsi Krishna
(@pvamsikrishna97) reported
This is the 3rd day in this week @ACTFibernet @ACTFibernetHYD was not working. And this has been happening frequently. Every-time ticket being raised and will take 1 day to resolve and within few days again internet going off,technicians will not answer calls. Poor from ACT.
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abhay
(@abhay2302) reported
@ACTFibernet request no SR10255932240522, deadline was today 5pm , what is next step, issue not resolved till now. Is there escalation steps
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Srikanth Goud
(@asrikanthgoud) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet We have to call atleast 3 times and your customer service team has disconnected two times without even speaking properly
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sku27
(@syiedku) reported
@ACTFibernet highly disappointed by the customer service team; my SR1025599780710 is open since one month and no proper resolution I will have to consider switching to other operators
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pR@$#@nT
(@prashant0075) reported
@ACTFibernet @reliancejio are you willing to replace @Airtel_Presence as my New Wifi broadband service provider ?
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Shreyas Shivaram
(@ShivaramShreyas) reported
@ACTFibernet @ballamalladi We wanted new connection from past 20 days we haven't got responses from any some one came and said we have to put DP box and for that we should pay him 10k then we can give he said... Are we looting customer like this.....
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Srinivas Telukunta
(@sriniteluk7) reported
@ACTFibernet As expected the issue reported never get resolved on time, I have been complaining that my internet is not working from yesterday and the Turn around time is being extend every hour with out any proper explanation and I have left with no alternative
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Avinnash
(@Avi_1818) reported
@ACTFibernet @ACTFibernet One more failed commitment. No wonder people say you as one of the worst service provider !
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rahul
(@rahul120788) reported
@ACTFibernet Team, any update on the above ticket number?? Please understand that i am not working for last few hours
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Vijayanand
(@KuwaitGovindan) reported
@ACTFibernet Your customer support is the most horrible one. My relocation request has not been taken care even after multiple escalations. I am using ACT for more than 10 years and it's a shame I am being treated this way.