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ACT

ACT Outage Report in Saint Thomas Mount, Kancheepuram, Tamil Nadu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Full Outage Map

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 65% Internet (65%)
  • 26% Wi-fi (26%)
  • 6% Total Blackout (6%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 3 days ago
Chennai Internet 10 days ago
Chennai Internet 11 days ago
Chennai Wi-fi 15 days ago
Chennai Wi-fi 17 days ago
Chennai Wi-fi 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • SundaramRama
    sundaram ramaswamy (@SundaramRama) reported from Chennai, Tamil Nadu

    @ACTFibernet is the worst service brand in my recent experience. They just don’t respond to a complaint of internet down! Aggressive to collect renewal cash and leave you to struggle with stupid Bot for service #ACTFibrenet_the_worst

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet I dont want any of your bot or templated responses! Please proceed with my service disconnection!

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Facing internet connectivity issue for nearly 30 min. Complaint registered and no action taken yet. How long we need to suffer for incompetence from your side.

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    In Chennai,Annanagar @ACTFibernet service is not working for last 3days ,7th Main AnnaNagar.Ch-40. No response & No service engineer visited our inspite of Continuous request & Calls to all available numbers & Customer Care.Till this Moment no internet connectivity & we r Losing!

  • icemangoiya
    Vijay Karthik (@icemangoiya) reported from Chennai, Tamil Nadu

    @ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.

  • BharatB54887368
    Movie,Game,Travel, Foodie 🤤😋😍💥 (@BharatB54887368) reported from Chennai, Tamil Nadu

    @Sathya_Grssn In Airtel Also Same Problem So Just I Moved To @ACTFibernet Speed is 10mbs/S in Mobile And in systems 60mbs/s

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet It's been more than 1 hour and there has been no response from ACT.Despite living in Chennai we are facing this issue. Done with ur pathetic service from nxt month

  • veda95037296
    veda (@veda95037296) reported from Chennai, Tamil Nadu

    @ACTFibernet 11110453 is not working

  • ArivukkarasuM
    Arivukkarasu (@ArivukkarasuM) reported from Chennai, Tamil Nadu

    Worst broadband service @ACTFibernet @FiberAct . Simple modem reset issue not resolved in 24hours every time customer service says this time, that time but non happened so far. False commitment. ACT BUT NO ACTION

  • Marimuthu2201
    Marimuthu.K (@Marimuthu2201) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet : Dear Team , is act network down . I can’t reach customer care and the WhatsApp chat not working , my internet is not working please check asap

  • SijuMath
    siju mathew (@SijuMath) reported from Saidapet, Tamil Nadu

    Two days No internet! Customer support hangup on calls, application dosent work on other datas! Totally makes me worried. Who can resolve this? #ACTFibernet #ACTFibernetchennai #ACTFibernet india

  • teetotalar
    Swaminathan J (@teetotalar) reported from Chennai, Tamil Nadu

    @ACTFibernet my internet is completely unstable since yesterday evening. Could you check,

  • arunananth
    Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet More than 8 hours internet is not working. We have registered complaint in morning itself, still no solution. Whether you will reduce the monthly charge for not functioning of internet?

  • vb_vijaybaskar
    Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu

    @ACTFibernet My internet is not working from morning. Details sent through DM

  • Bala_Sathish
    Sathish Babu B (@Bala_Sathish) reported from Saidapet, Tamil Nadu

    @ACTFibernet The listed toll free number is not working 1800 1022 836... Please fix that first before you can start fixing customer issues..#ACT #Chennai #Broadband

  • vb_vijaybaskar
    Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu

    @ACTFibernet one particular website is not working I Have sent the link through DM. Urgent pls attend it ASAP

  • ganapathi52
    Ganapathi (@ganapathi52) reported from Chennai, Tamil Nadu

    @ACTFibernet I see a sharp decline in your service? Are you closing down?

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet very worst network. Poor speed. Opted for 200mbps barely getting 100.. customer service is like hell..

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    @ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet When mistake are from ur side u guys do not tend to respond. Is this what you charge us monthly for ur service. very pathetic I'm completely done with ur service

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • P_A_R_D_H_U
    Partha SaradhiReddy (@P_A_R_D_H_U) reported

    @ACTFibernet Before disconnection your service was like 10 days up and 10 down as if you are giving me a charity service

  • ovenhells
    ovenhell (@ovenhells) reported

    I raised a concern long time ago to change my data plan. In case you are no interested to do kindly cancel my Internet connection immediately @ACTFibernet

  • dev_raju
    Dev Raj (@dev_raju) reported

    @ACTFibernet I subscribed to ActFiber net on 30th June and paid amount for 6 Months. They said connection will be done on the same day. I still didn't get connection after followup as well. How can I now raise a cancel request ?

  • Raguram_MR
    Raguram (@Raguram_MR) reported

    @ACTFibernet Worst sevice. Dont choose ACT fibernet. I paid for 6 months plan in advance. And internet not working for past one month. So many complaints raised and no body resolved the issue no proper escalation mechanism. Very worst service. Plz dont choose Act fiber.

  • JeevanK26608055
    Jeevan Krishna (@JeevanK26608055) reported

    Very DISAPPOINTED in @ACTFibernet shifting location procedure. Raised a ticket on 11th June, to shift to a new location on 30th June. In the present scenario when we're doing WFH even a single hour without internet is a problem. But in my case it's already been 2 days.

  • vmdr56
    VMDR56 (@vmdr56) reported

    @ACTFibernet Still no one contacted. It shows how pathetic your service is

  • notAnotherVipul
    Vipul Vivek (@notAnotherVipul) reported

    @ACTFibernet no connectivity for the past 3 days now (70+ hours) at Maa Gokulam Apartments, Seetharampalya, Bengaluru. What is going on? Do you guys understand the urgency of this? Trick customers into paying for long term package and then provide no service. Absolutely pathetic

  • ShubhadarshiDa1
    Shubhadarshi Daah (@ShubhadarshiDa1) reported

    @ACTFibernet May we expect you all to fix the issue in DLF Seemancheri Chennai. We have been facing issue for last two days. It was fixed for one day and now since y’day night it is not working. We have been using year service since 2018, we had never faced such issue earlier.

  • P_A_R_D_H_U
    Partha SaradhiReddy (@P_A_R_D_H_U) reported

    @ACTFibernet I have disconnected your service, why did you again sent me a bill again? R u charging for using it or what?

  • Aman_on_Fire
    @AmanSeth (@Aman_on_Fire) reported

    @ACTFibernet On 28th I completed the payment for new connection still it hasn't been given. Customer Care assured me it will be done by today. Please if you can engage your people to do the installation. Service Request - SR10265257768424