ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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vishnuvarthan
(@I_mvishnu) reported
from
Sholinganallur, State of Tamil Nādu
Unable to reach customer care @ACTFibernet . Utterly disappointed with this poor service...
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Dr Sunil Kalmath MD
(@DrLighthunter) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I'm facing frequent connectivity outages here at Chennai. Your customer care doesn't respond. No concrete solution. You have three hours to resolve this before I decide to switch to a different provider.
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nagarrajanraghunatha
(@mightydarknight) reported
from
Sholinganallur, State of Tamil Nādu
@DoT_India @reliancejio @JioFanClub @ACTFibernet thanks @reliancejio #JioFiber #JioGigafiber it's been three months and my complaint is not resolved. Made decision to quit @reliancejio moved back to @ACTFibernet unhappy customer experience would really bring you down bye
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Manikkavasagam
(@replymanik) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet cheaters.. never buy thiz!!!
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Karthikeyan
(@ratkutti) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Stream TV 4K booted up and I was setting up. It rebooted on its own saying an Android update is installing. Now it just displays the ACT logo and then falls into a reboot loop. Customer service is not picking up. No reset switch to be found.
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Venkateshwaran
(@being_venky) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet provides one of the worst services to their customers, it's been 12 hrs since I had raised my complaint for internet connection failure still i have not recieve any calls regarding that. This is one of the worst services ever had.
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
Now marking 60 hours without @ACTFibernet service, and no word from them on what the problem is!
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Ashish Tiwari
(@12_ashish) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Double standards by team @ACTFibernet I am yet to receive an update from your team on the complaint raised by me
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Ramanathan V
(@_Ramanathan) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Not working again. Battery backup is not there.
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Venky Deejay
(@venkydeejay) reported
from
Saidapet, State of Tamil Nādu
@harish2you @ACTFibernet @ACTFibernetHYD Rip @ACTFibernet I have been living with slow internet for months. Though they have tat for every issue reported, most of them were temp fix for me!
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Manopari
(@manopari_9) reported
from
Pallāvaram, State of Tamil Nādu
@ACTFibernet Worst in network connection, just advertisement only not worth for that
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@HathwayBrdband Lol, I am not your customer...I am sure you cannot fix my connectivity issues with my @ACTFibernet
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Vinoth Rathore
(@vinothrathore) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my Internet not working for past 3 days. Complaint raised already. Acc no 103687954159. Please solve this immediately.
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet This is very bad, I still don't have a resolution for the outage...I will wait a couple of days and move on to another service provider. The general feedback on your service is poor, wonder if you have given up due to competition from @JioCare #JioGigaFiber
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Srinivas Rao Gudla
(@srinivasgudla) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet A quick reply will really make customer happy. #Fail
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Puvi
(@Puvi6129) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet here is my account number : 103106735265,I paid for your STREAM TV 4K on 16th of August,Till now I didn’t receive the product.I called your so called customer care more than 10times and i got a response saying wait for another two days. Pathetic service
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Harikrishna Gaura
(@Gaura2000) reported
from
Nāvalūr, State of Tamil Nādu
@ACTFibernet For being a Sincere Patron I am being cheated and trust broken by your Sales Team. Took my Connection in 2017 September and Sales told me take a One year connection at one shot we provide free modem router TP Link speed upto 200mps even though my connection 1/1
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
@dinakaran @ACTFibernet For me there's no internet service, now approaching 72 hours! I thought some new entrant has poached all ACT staff!
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have replied to you, internet down even 24 hours later.
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Ashish Tiwari
(@12_ashish) reported
from
Sholinganallur, State of Tamil Nādu
Hi! No response here as well. Poor support @ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ravi Raj S
(@IamRrs03) reported
@ACTFibernet What a pethatic service @ACTFibernet you give your customers. This was the first time i tried ACTFiber and extremely frustrated and disappointed. Your team has taken 8 hrs to give TAT and the issue is still not fixed. While others fix tge issues within 2 hr.
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Sunny Saha
(@Sunnysa3338) reported
@ACTFibernet Yes I have checked but no one has attended the issue
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Abhishek Nawnit
(@abhishek_nawnit) reported
@ACTFibernet ur internet is worst , in a week 4 days ur network is dead everyday 5 to 6 hour ur network is down i m fed up of you network. U don't have any toll-free number to connect. @TRAI
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DP Gupta
(@guptadp) reported
@ACTFibernet I have been waiting for SR11976379289364 to be resolved from more than a week. Multiple calls/follow ups are also not working out. Everytime 24 hr promise is being made. Not sure what your team really wants to get this done.
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Asad
(@AsadAnsarii) reported
@ACTFibernet This is completely frustrating and the kind of services you guys are giving, no one from your so called technical team has reached me. I urge all the Bangloreans go with any service provider but never go with ACT fiber. They are frustrating as hell
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Mukul bajaj
(@Mukulbajaj007) reported
@ACTFibernet @ACTFibernet It has been 4 days since your reply here but i am still not getting any resolution. Just blank promises from your end without any action
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Arvind Kucheria
(@arvindkucheria) reported
@ACTFibernet I hv been struggling with me new connection. Now my SR are all closed without a resolution. Any person who calls then stop answering after a while. How can i surrender my connection and get refund?
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Amankhanpatel
(@amankhanpatel) reported
Worst Wi-Fi experience ever – constant drops, zero reliability! @ACTFibernet @ACTFibernetHYD Paying full price for half service – fix this pathetic connection ASAP #actfails #india
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Krishna
(@Krishna74337414) reported
@ACTFibernet we have Act internet for the complete building of Government City College Nayapul Hyderabad experience regular internet cuts for whole day we didnt receive internet today though we complained pls solve the issue within hour or less after receiving complaint
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Nagesh D V
(@NageshDV2) reported
@ACTFibernet do you have any customer care number? im opening the tickets for technical issues.your team is closing the tickets without my consent and without any resolution. Are you playing an open - close tickets? Do you really address your customer issues?