ACT

ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu 01/23/2026 05:00

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu

The most recent ACT outage reports came from the following cities: Chennai.

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City Problem Type Report Time
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • ShajiMathews3 Shaji Mathews (@ShajiMathews3) reported from Sembiyam, State of Tamil Nādu

    @ACTFibernet Unable to reach your customer service, continuously busy. My ACT fibernet is down. THOMAS SHAJI MATHEWS MOBILE 9600167897

  • Balac43212 Bala C (@Balac43212) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet if you want to retain customer pls have competitive offers .. instead of changing TAT and process of cancellation. Pls help in cancel by service asap. Thanks

  • Tweetannuval Annamalai Valliappan (@Tweetannuval) reported from Chennai, State of Tamil Nādu

    @ACTFibernet The Worst customer care. If they can't answer properly, they disconnected our call. Happened three times today. Time to move on!

  • Revanth_raj Revanth raj (@Revanth_raj) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet @ChennaiIPL Csk can only be tamed by ACTU You can always trust ACTu. If CSK misses a SIXU ACTu doesn't miss to give 100MBPS Speedu. @msdhoni never misses to finish off in style #EngaHomeEngaAdvantage User ID :- 103015992334

  • vraojupalli Venkat Jupalli (@vraojupalli) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Bad services levels I have raised a complaint and no one is bothered to call back as well. #SR 1034870769842

  • BhagsBhargav BHARGAV T (@BhagsBhargav) reported from Saidapet, State of Tamil Nādu

    I donno why @ACTFibernet is becoming so worst these days. No customer support, bad signals, no proper maintenance. Worst experience with act. Can anybody please suggest good internet service provider in Valasaravakkam Chennai

  • chief2903 krishnan_tamilmotor (@chief2903) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Wrong billing issue for this month. Unable to reach your support team. Pl resolve. Krishnan 98407 95853

  • Sri_Indrasenan Stri (@Sri_Indrasenan) reported from Chennai, State of Tamil Nādu

    @ACTFibernet again the internet is down for 12 hours now ... Happening again in a span of less than two weeks. Pathetic.

  • 12_ashish Ashish Tiwari (@12_ashish) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Hi Team. Very unhappy with your service. Been over 4 months chasing your team for the refund of my deposit given for WiFi router which your team already has taken but never sent my money to my bank. I am clueless as to whom to reachout to!

  • Balac43212 Bala C (@Balac43212) reported from Sholinganallur, State of Tamil Nādu

    I used @ACTFibernet and @Airtel_Presence and even @BSNLCorporate but @HathwayBrdband has one of "the" worst response time compared to all others ..@reliancegroup @reliancejio will correct these concerns

  • Tweetannuval Annamalai Valliappan (@Tweetannuval) reported from Chennai, State of Tamil Nādu

    Worst service by @ACTFibernet in Virugambakkam area! interference cont. For past two weeks! #ACTFibernet

  • ABshekB Abhishek Bhadra (@ABshekB) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet my internet is not working since morning and your helpline numbers are dead. Also your app refuses to register s complain !! What kind of a ridiculous customer service is this !!! Please contact me ASAP

  • 12_ashish Ashish Tiwari (@12_ashish) reported from Sholinganallur, State of Tamil Nādu

    Hi! No response here as well. Poor support @ACTFibernet

  • pratikshasinghp pratiksha parmar (@pratikshasinghp) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I am not interested to use the internet with 14Mbps speed after paying so much money. Thank you so much. After paying 8k for the internet we have never used with the proper speed every month we have to call to customer care for speed issue and finally after these many tries(1/3)

  • vipinkumar_g Vipin Kumar (@vipinkumar_g) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Will there be any action against my complaint of not having the internet for last 37 days and request on the waiver of my bill which has been paid already. @DoT_India @TRAI

  • chief2903 krishnan_tamilmotor (@chief2903) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Off the 2 connections I have, problem solved with 1 connection. The other one is still pending

  • Balac43212 Bala C (@Balac43212) reported from Sholinganallur, State of Tamil Nādu

    @sjc_7391 @HathwayBrdband Yes pls don't go for them .. choose @ACTFibernet or @Airtel_Presence .. service is extremely bad in @HathwayBrdband

  • saravanaks7777 saravana ks (@saravanaks7777) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet Hi my ACT Fibernet Ticket no:SR1036359399322 has been registered on 14/May for relocation of my ACT 2 my new address. Still I didn't get a proper response from your side & I have never faced this kind of service from ACT.kindly work on my issue ASAP City:Chennai,TN

  • vikashvas2002 vikash b (@vikashvas2002) reported from Villivākkam, State of Tamil Nādu

    New customer for @ACTFibernet unprofessional my new router request not been solved 22nd I paid amount made a ticket customer care representative said maximum 7 days it not installed yet no response from sales team, technical team, nodal office.Worst experience we're should I ask

  • pratikshasinghp pratiksha parmar (@pratikshasinghp) reported from Chennai, State of Tamil Nādu

    @ACTFibernetHYD @ACTFibernet What is the use of taging if you guys don't even bother to reply back or even check what is the problem. Pathetic service.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • shahbaaz_roshan shahbaaz Roshan (@shahbaaz_roshan) reported

    @ACTFibernet I was told that the issue will be solved by 6pm . It is not fixed . You can go ahead and disconnect the line . I will be taking an alternate service .

  • JatinnJay thestyledoodler (@JatinnJay) reported

    @ACTFibernet can you put a contact number in your customer care so people can actually talk to solve things fast. Your net speed is amazing but your customer service sucks big time

  • kv_yashwanth Yashwanth K V (@kv_yashwanth) reported

    @ACTFibernet Internet is not working from 3 days, and i have raised complaint on same day, but no luck, BSNL service is better than ACT, if you people not able to provide service, please dont take new orders, litterly cheating to us

  • kenmohan07 Ken Mohan (@kenmohan07) reported

    @ACTFibernet my internet has suddenly stopped working. Please help!!

  • funky_man funky_man (@funky_man) reported

    @ACTFibernet Where the hell is the phone call to resolve my complaint? U blindly send a text sayin tht the internet problem has been resolved. But HELL NO ! R U SLUGHEADS SLEEPING OVER YA JOB ? 😡 #ACTFibernet #**** #Fail

  • ShagunOhri Shagun Ohri (@ShagunOhri) reported

    . @ACTFibernet it's been almost 3 days of no WiFi. The issue got resolved for exactly 4-5 hours and we're back to ground zero. I've raised a SR and also called your customer care.

  • kovairamu Ramnarayan (@kovairamu) reported

    @ACTFibernet net down. 108015289078 please fix it asap.

  • prasashy Prasanna (@prasashy) reported

    @ACTFibernet First of all stop guessing that the issue resolved until you confirm me.

  • prasashy Prasanna (@prasashy) reported

    @ACTFibernet Internet is not working, raised a complaint 2 hours ago no response received so far. Can anyone address this?

  • nirajbhore14 nirajbhore (@nirajbhore14) reported

    @geekyranjit @varunkrish Agreed.... Their (ACT) service has become trash now a days.. it disconnects all the time... it's been happening from past 2 months now but.. nothings changed.. @ACTFibernet