ACT

ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu 01/25/2026 00:15

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu

The most recent ACT outage reports came from the following cities: Chennai.

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City Problem Type Report Time
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • tehijacob Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Dear team, how long will it take to fix the Internet connection? #Chennai #ACTfibernet

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.

  • Jeno_krish Jeno (@Jeno_krish) reported from Saidapet, State of Tamil Nādu

    Internet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet

  • ashokraja987 Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet A/c No: 103016439756. We are using ACT Fibre for the past 5 to 6 years. Due to some personal issues we are not able to make the payment on due date this month. We are promptly paid every month on 1st or 2nd. We request your customer care to extend the time extension

  • ashokraja987 Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Dear Act, Your team has given extension till 25th November 2022, but due to some medical issues i am unable to remit the payment. I request you to kindly extend the due date till next week. I assure that the payment will be made before the said date.

  • karthikrubilux Cinema Karthikeyan (@karthikrubilux) reported from Sembiyam, State of Tamil Nādu

    @DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio

  • Venugopalan17 Venugopalan (@Venugopalan17) reported from Chennai, State of Tamil Nādu

    @ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?

  • SaiSanthoshS Sai Santhosh S (@SaiSanthoshS) reported from Chennai, State of Tamil Nādu

    @ACTFibernet my connection has been out from sat early morning. No response for the Ticket no: SR10366544395384. No one has called or provided an update on what is gng on. Abysmal service.

  • aadhavkk Aadhav Kannadhasan (@aadhavkk) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!

  • tehijacob Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, State of Tamil Nādu

    The Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏

  • kamalrizani Kamal Rizani (@kamalrizani) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution

  • Venugopalan17 Venugopalan (@Venugopalan17) reported from Chennai, State of Tamil Nādu

    @ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies

  • manik_1991 Manikandan (@manik_1991) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Deeply disappointed with the service. I have mentioned i have urgent works, still there is no escalation of the complaint. I have been using ACT from 2015 and this is not gud at all. Just some days back I paid for a 6 months renewal bill.

  • NanakFarms Chamandeep Singh Kapoor (@NanakFarms) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet your internet is not working from last 3 days and you guys keep closing my complaints from last 2 days but no resolution. Ur customer care is not helpful at all and your agent never came to check and just closed my complaints again ?? Doesn't help a bit ...

  • tehijacob Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet It's day 3, and there's no response from customer care and the issue is still the same - affecting my WFH. 😧

  • ashokraja987 Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Your Team had called me and informed that time extension was provided till month end. But suddenly now service disconnected. Kindly reconnect the line and confirm.

  • fmrock Felix John - Bicycle Mayor of Chennai (@fmrock) reported from Chennai, State of Tamil Nādu

    @ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!

  • srireng Srireng David (@srireng) reported from Chennai, State of Tamil Nādu

    @ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • PravinTankaraj Pravin Tankaraj J (@PravinTankaraj) reported

    @ACTFibernet Now your service executives are stating that the discount was given since they entered Madurai newly. Now since its been a long time they entered Madurai and am with ACT, all the discounts have expired. That too for my personal account alone!

  • RMOHANTWEETS MOHAN KUMAR R (@RMOHANTWEETS) reported

    @ACTFibernet my act app got signed out, registered mobile number not working in app and watsapp number

  • cena_goud Shravan Bathini (@cena_goud) reported

    @ACTFibernet Routine dialogues have been listening since 4 days escalating this on a priority and will be resolved in 24 hours, when you people are not be able to resolve the issue within the given timeline make sure you don't tell the time frame simple as that

  • MaheshS84455487 Mahesh Srivastav (@MaheshS84455487) reported

    @ACTFibernet Why shall I contact. I never asked to activate, one of the associate Mr. Imran called me and activated my account without my permission and later on after vigourous follow up got it disconnected and now people send me bill which was your associates blunder

  • MSwapnil2 M Swapnil (@MSwapnil2) reported

    @ACTFibernet Please can you help me with the service provider in begumpet Kundanbagh Area.

  • rsp86457 raghav (@rsp86457) reported

    @ACTFibernet very poor service, did not expect you will be like this in hyderabad. Bangalore was much better. I am planning to switch to other service providers if this continue. But I paid and renewed my service by paying 10k 3 days ago, please return that as I cannot deal this

  • PravinTankaraj Pravin Tankaraj J (@PravinTankaraj) reported

    @ACTFibernet The discounted price reflected properly for 2 cycles(6 months each). After that the issue started. All the discounts went missing only on my personal account. None other of our accounts have the issue. ONLY MY ACCOUNT IS HAVING THE ISSUE!

  • ashwinskn Ashwin Nair (@ashwinskn) reported

    @ACTFibernet Hey yes. Precisely 25 hours later the issue was resolved. I hope we have uninterrupted connectivity for a while.

  • rsp86457 raghav (@rsp86457) reported

    @ACTFibernet I have been calling numerous times to resolve my issue but your teams are not responding at all. They visit my house and say will return but they do not. Why should I pay that big amount for renewal, I pay around 20k plus each year, do not expect this kind of service

  • SUDHIRB27825973 SUDHIR BHARDWAJ (@SUDHIRB27825973) reported

    @ACTFibernet Issue is still there