ACT outages and service status in Saint Thomas Mount, Tamil Nadu
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Full Outage Map
- ACT generated 2 outage signals in the last 24 hours around Saint Thomas Mount, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 5, 2:07 PM GMT+5:30.
- Internet (70%)
- Wi-fi (23%)
- Total Blackout (3%)
- TV (3%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Saint Thomas Mount, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Wi-fi | 19 hours ago |
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Chennai
|
Internet | 19 hours ago |
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Chennai
|
Wi-fi | 4 days ago |
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Chennai
|
Internet | 4 days ago |
|
Chennai
|
Wi-fi | 5 days ago |
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Chennai
|
Internet | 5 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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shrinath (@shrinath2790) reported from Nanmangalam, Tamil Nadu@ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT
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krsasu (@krishchokurei) reported from Chennai, Tamil Nadu@ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.
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Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu@ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?
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Swaminathan J (@teetotalar) reported from Chennai, Tamil Nadu@ACTFibernet my internet is completely unstable since yesterday evening. Could you check,
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MANIMARAN A (@manimaran0115) reported from Saidapet, Tamil Nadu@ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.
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Marimuthu.K (@Marimuthu2201) reported from Sholinganallur, Tamil Nadu@ACTFibernet : Dear Team , is act network down . I can’t reach customer care and the WhatsApp chat not working , my internet is not working please check asap
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Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu@ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????
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Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu@ACTFibernet I can understand the rainy situation but you need to try to give the uninterrupted service. From evening I am facing buffering issue. Please look on it.
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Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu@ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet
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Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu@ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??
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Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu@ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?
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Nivas Ravichandran (@nivasravi) reported from Sholinganallur, Tamil Nadu@ACTFibernet Hey Team. It's been a week since my internet has been down and I was asked to get a GX box. I agreed but have not heard back at all. Extremely frustrating with your customer service team. Could you please help out?
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.
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Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu@ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!
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Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu@ACTFibernet More than 8 hours internet is not working. We have registered complaint in morning itself, still no solution. Whether you will reduce the monthly charge for not functioning of internet?
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gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu@ACTFibernet very worst network. Poor speed. Opted for 200mbps barely getting 100.. customer service is like hell..
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Manikandan (@manik_1991) reported from Sholinganallur, Tamil Nadu@ACTFibernet Deeply disappointed with the service. I have mentioned i have urgent works, still there is no escalation of the complaint. I have been using ACT from 2015 and this is not gud at all. Just some days back I paid for a 6 months renewal bill.
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Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil Nadu@ACTFibernet It's day 3, and there's no response from customer care and the issue is still the same - affecting my WFH. 😧
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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ashish mishra (@talk2ashishm) reported@ACTFibernet Even they dont care if customer says he will diaconnect or cancel , Mr Vishnu from Act who called at 3:34 pm today dont care about losing customer but really force cust to send email to get notification ..is this Act think thy manage customer
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Lakhan (@LakhanINTS) reported@ACTFibernet Please cancel my connection with refund for remaining days. Give me a call to shedule cancellation
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Jainesh Patel (@jaineshbp) reported@ACTFibernet severe connectivity issues this week. Also not working since last 24 hours! Terrible service My X account has just become a way to raise issues regarding ACT Internet as no one in your customer service responds back!
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Pawan Kumar (@RPK560) reported@ACTFibernet What is earliest ? It’s almost 18 hours now since the outage. No response or contact from ACT technician . @ACTFibernet
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Dibyajyoti Panda (@dibyapanda7) reported@ACTFibernet after so many follow up with service request id SR10280864280114. When trying to get update on above issue customer support team putting on hold and later disconnect on their own. If my issue couldn't be resolved the say upfront. Ghosting is not ethical
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Gauranga Das (@GaurangaDas9) reported@ACTFibernet Internet connectivity is not working in Choodasandra area. The application is also unresponsive to talk with any agent. Will you care you to check?
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Ayush Goyal (@ayush987goyal) reportedThe @ACTFibernet service in Blr is to terrible, they take 10+ days to setup your OTT/TV subscription in 2026 lol. Regretting moving from @airtelindia tbh
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Tushar Sharma ( Franky) (@NINJA_OP13) reported@ACTFibernet recently I active my wifi and do recharge but it's almost 5 hours and wifi is still not working. I miss my already 3 meeting and I got delayed in my work so please do something otherwise I will discontinue the wifi.
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Dr. Tabrez Nasar, PhD (@TabrezNasar) reported@ACTFibernet Someone had called me up when I was in a meeting. I had requested to call back after an hour. I never received any call again!
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Prabu P (@ImprabuP) reported@ACTFibernet Worst onboarding experience in Chennai. It's been 3 days since I paid for a new connection, yet installation is still pending. My home already has ACT wiring, but your sales team and field engineers seem completely uncoordinated. Very disappointing for a new customer