ACT outages and service status in Saint Thomas Mount, Tamil Nadu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (65%)
- Wi-fi (26%)
- Total Blackout (7%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Saint Thomas Mount, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Wi-fi | 7 hours ago |
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Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 7 days ago |
|
Chennai
|
Internet | 14 days ago |
|
Chennai
|
Internet | 15 days ago |
|
Chennai
|
Wi-fi | 19 days ago |
Community Discussion
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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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Hari Kumar (@harihara010) reported from Sholinganallur, Tamil Naduinternet is not working, @ACTFibernet
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siju mathew (@SijuMath) reported from Saidapet, Tamil NaduTwo days No internet! Customer support hangup on calls, application dosent work on other datas! Totally makes me worried. Who can resolve this? #ACTFibernet #ACTFibernetchennai #ACTFibernet india
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Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu@ACTFibernet I can understand the rainy situation but you need to try to give the uninterrupted service. From evening I am facing buffering issue. Please look on it.
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Kalyani Kanti (@swatirockz) reported from Saidapet, Tamil Nadu@techieadi @ACTFibernet Bro...their customer service is very poor bro.....you already know about it ...
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Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu@ACTFibernet Facing internet connectivity issue for nearly 30 min. Complaint registered and no action taken yet. How long we need to suffer for incompetence from your side.
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Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu@ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet
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Rahul Srinivasan (@rahul_s_vasan) reported from Saidapet, Tamil Nadu@ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful
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Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu@ACTFibernet WFH got hit by this. Pls fix asap.
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gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu@ACTFibernet very worst network. Poor speed. Opted for 200mbps barely getting 100.. customer service is like hell..
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Movie,Game,Travel, Foodie 🤤😋😍💥 (@BharatB54887368) reported from Chennai, Tamil Nadu@Sathya_Grssn In Airtel Also Same Problem So Just I Moved To @ACTFibernet Speed is 10mbs/S in Mobile And in systems 60mbs/s
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Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu@ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????
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gopi krishna (@GopiStm) reported from Chennai, Tamil Nadu@ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.
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gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu@ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service
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Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu@ACTFibernet It's been more than 1 hour and there has been no response from ACT.Despite living in Chennai we are facing this issue. Done with ur pathetic service from nxt month
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Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu@ACTFibernet one particular website is not working I Have sent the link through DM. Urgent pls attend it ASAP
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Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu@ACTFibernet When mistake are from ur side u guys do not tend to respond. Is this what you charge us monthly for ur service. very pathetic I'm completely done with ur service
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Rahul Kannan K (@RahulKannan_K) reported from Chennai, Tamil NaduMany thanks to @ACTFibernet for providing free WiFi facility to all schools in Chennai Corporation Although the service is provided for free,so far the quality has not diminished in the slightest Even if the connection is repaired, it will be repaired immediately🙏 @ActfiberC
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Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
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Aravind Thiyagarajan (@AravindThiyaga4) reported from Saidapet, Tamil Nadu@ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Bhanu Chander (@Bhanu_MBC) reportedHello @ACTFibernet My internet is not working since last 2 days. I have raised the complaint with your team Ticket no: SR10154536267442 2 days back still not resolved. Moreover team closed the complaint without resolving. Pls look into it as it is badly impacting my office work
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Md Mathin Baba (@BabaMathin) reported@ACTFibernet Totally disagre with the service providing by ACT becase in a box there r 5 to 6 conection but they resolved in 30hours only our connection not all the rest, I questioned them why r u not connecting the others,repiled came the othr service man will solve but till now no solution.
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Kiran Tony (@s_kirantony) reported@wueioawrtw @ACTFibernet The problem was resolved today evening
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Ricky Mo (@EveryoursMo) reported@ACTFibernet Issue resolved after 2 days... Good job... Keep it up... Insensitive customer service by @ACTFibernet
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Zoheb sayani (@zoheb_sayani) reported@ACTFibernet Poor Service.. Frequent disconnections from past one month.. Asked me to buy a new router - I did..not working again.. No internet the entire day..How do you expect us to work from home.. @ACTFibernetHYD
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freak.flawless (@freakflawlesss) reported@ACTFibernet your customer care is very bad.Applied for Static Ip on 25th March,2021.Still haven't got it and routing from jaipur to mumbai server is also ****** up. Please disconnect my connection as soon as possible.Bsnl is providing better routing than u guys.
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Mohamed Rehan (@Yeahimrehan) reported@ACTFibernet has the worst customer service. Please dont go with it guys.
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Balamurukan (@bawesme) reported@ACTFibernet I am facing a internet blackout right after a new installation carried out by your team. Contacted your team who claimed to send someone but like always they did not. Now tell me how reliable is your internet or customer support? Should ask for a lame excuse at work?
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icprasanth (@icprasanth) reported@ACTFibernet @CMOTamilNadu WORST SERVICE
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Maharish_Leo (@MaharishTk) reported@ACTFibernet Worst behaviour, its been 3 business days registered for new connection and still you haven’t provided me the connection. You are faster in getting payments done on very first day from customers but not setting up the connection.