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ACT outages and service status in Saint Thomas Mount, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Saint Thomas Mount, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 16, 7:16 PM GMT+5:30.
  • 53% Internet (53%)
  • 29% Wi-fi (29%)
  • 18% Total Blackout (18%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saint Thomas Mount, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Wi-fi 5 days ago
Chennai Wi-fi 5 days ago
Chennai Wi-fi 6 days ago
Chennai Wi-fi 9 days ago
Chennai Total Blackout 9 days ago
Chennai Internet 11 days ago

Nearby cities with recent reports

Chennai

3 recent signals

5 days ago

Community Discussion

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ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • Bala_Sathish
    Sathish Babu B (@Bala_Sathish) reported from Saidapet, Tamil Nadu

    @ACTFibernet The listed toll free number is not working 1800 1022 836... Please fix that first before you can start fixing customer issues..#ACT #Chennai #Broadband

  • abishek_1997
    Abishek Venkatesh (@abishek_1997) reported from Chennai, Tamil Nadu

    @ACTFibernet I don't think I'm going to recommend your service to anyone in my circle. There isn't proper response from your area managers. So I'll wait for couple of days, if there isn't any improvement, I'll have to shift to any other service provider. 4/n

  • virtuepragya
    Pragya Malaviya (@virtuepragya) reported from Chennai, Tamil Nadu

    @ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    Pathetic N/w coverage & customer service from @ACTFibernet ! @airtelindia network is much better than ur so called 100Mbps broadband connection which gets disconnected often! Stop asking customers to restart their routers when the problem lies elsewhere!

  • Triplicaneprabu
    Triplicane Prabhu (@Triplicaneprabu) reported from Chennai, Tamil Nadu

    Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)

  • cosmos_prasanna
    Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu

    @ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet

  • icemangoiya
    Vijay Karthik (@icemangoiya) reported from Chennai, Tamil Nadu

    @ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.

  • swatirockz
    Kalyani Kanti (@swatirockz) reported from Saidapet, Tamil Nadu

    @techieadi @ACTFibernet Bro...their customer service is very poor bro.....you already know about it ...

  • vimanto87
    Vimal Antony Raj (@vimanto87) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Why should i DM you? so each time if i have issues, i need to get this through Twitter only? i already told ur app sucks for complaint register.. why can't u guys fix that? already posted a video as send key is not working. what happened for that @ACTFibernet

  • tehijacob
    Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Dear team, how long will it take to fix the Internet connection? #Chennai #ACTfibernet

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.

  • qwikyss
    Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu

    @kaapiccino @Truecaller @ACTFibernet I have been trying to talk to the customer support of ACT for the past 2 months. But in vain. Is there a no. we can reach out to ACT? For exisiting customers. They don't pick up calls.

  • teetotalar
    Swaminathan J (@teetotalar) reported from Chennai, Tamil Nadu

    @ACTFibernet my internet is completely unstable since yesterday evening. Could you check,

  • sampavar
    जय श्री गणेश। (@sampavar) reported from Saidapet, Tamil Nadu

    @ACTFibernet Your customer support is the pits. My internet has been down from last evening. There is no way to talk to you directly. The app only allows a chat. Only a ticket has been raised and generic reply of issue being looked into.

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Facing internet connectivity issue for nearly 30 min. Complaint registered and no action taken yet. How long we need to suffer for incompetence from your side.

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet I dont want any of your bot or templated responses! Please proceed with my service disconnection!

  • vishalmellark
    buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu

    Problem has not yet been resolved! @ACTFibernet

  • SunOfGan
    Sundar G (@SunOfGan) reported from Chennai, Tamil Nadu

    @ACTFibernet guys internet not working for 4 days now. Pls help

  • Venugopalan17
    Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu

    @ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies

  • kamalrizani
    Kamal Rizani (@kamalrizani) reported from Chennai, Tamil Nadu

    @ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Vangvenkat
    Venkata Ranganathan (@Vangvenkat) reported

    For a new connection. Is this a customer fault or problem? Get this sorted and provide me a new mesh router for the plan i had paid for @ACTFibernet

  • attrisumeet
    The Next Gen Troller (@attrisumeet) reported

    @ACTFibernet three days in a row, internet stops working, speed is very slow. Technicinaoask not to raise tickets. And then I have to pay full monthly amounts even though the electricity for the box is provided by me. @jagograhakjago

  • RAJESH196588
    Rajesh Ray #AHF🇮🇳 (@RAJESH196588) reported

    @ACTFibernet Hi Team I didn't received any update from you, so dropping this last message to resolve the issue by today EOD else will plan to switch on jio or Airtel by tomorrow...Thank you for your attention @reliancejio @Airtel_Presence

  • JSMNadhan07
    JSM.Nadhan👨‍💻🥸 (@JSMNadhan07) reported

    Worst customer service by @ACTFibernet . A request raised 3 days back, but no one is even contacted from your team. Please continue to ignore long term consumers like us!!

  • GunturuBaji
    Baji Gunturu (@GunturuBaji) reported

    One of the worst worst worst worst internet services is ACT in india @ACTFibernet @ACTFibernetHYD

  • sarveshxmaurya
    Suru ❤ (@sarveshxmaurya) reported

    @ACTFibernet Hey , I’m disappointed with the service. You collected my CX box after I disconnected, but now you're refusing to refund my security deposit, claiming I "purchased" it. If I bought it, why was it collected? Please resolve this immediately. Account No: 110698402546

  • Jagadeeshgum
    Jagadeesh Gumpena (@Jagadeeshgum) reported

    Hello @ACTFibernetHYD @ACTFibernet I'm taking new connection just 24 hrs back, yesterday mrng team was visited and they installed setup router and all. In between before 24 hours only got an network issue. Ticket was automatic opened. Still issue was not resolved. I have a work.

  • ashwin_kumarV
    Ashwin Kumar (@ashwin_kumarV) reported

    Hey @ACTFibernet I’ve been trying to change my plan on your app but the payment fails to go thru every single time. I’m unable to connect to your customer connect team either. Can you help me out?

  • nizamuddin880
    Nizamuddin Hyder (@nizamuddin880) reported

    @ACTFibernet @ACTFibernetHYD No Internet from yesterday SR10180289208004 without fixing the issue you have closed the SR, if the SR is closed where is the connectivity.

  • Jagadeeshgum
    Jagadeesh Gumpena (@Jagadeeshgum) reported

    Hello @ACTFibernetHYD @ACTFibernet I'm taking new connection just 24 hrs back, yesterday mrng team was visited and they installed setup router and all. In between before 24 hours only got an network issue. Ticket was automatic opened. Still issue was not resolved. I have a work.