ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (25%)
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Total Blackout (10%)
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TV (1%)
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E-mail (1%)
Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Total Blackout | |
| Chennai |
Total Blackout | |
| Chennai |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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HaroonRasheed
(@M_HaroonRasheed) reported
from
Chennai, State of Tamil Nādu
@DineshK336699 @ACTFibernet Worst experience with ACT man.. 😌😌 #ACTFibernet #looting thaan 🤔
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Ravi
(@Saravanan_Ravii) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet trying to change plan in the month of mid. But you said can't do that. And for 10 days we used only 100gb out of 1500gb. But you billed us half of the total bill. Very worst process and services.
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majid
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
adai @Truecaller chumma you're categorising @ACTFibernet calls under SPAM and cutting calls, unable to talk to them after registering complaint as my internet not working! please understand the delicate situation! #Truecaller
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Naren K C
(@Naren_K_C) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Oct 7 same issue - kept restarting my router & after 4 hours only when I called the technical person, he said that the Junction Box power was turned off by the other user. Am I paying for the Internet only to use on alternative days ?
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Naren K C
(@Naren_K_C) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Technical Person doesn't even bother to do any kind of checks or troubleshooting Nandha Kumar +917358798626 Madhesh +919384663132 This is not the first time in this month The above people are not evening responding back to customer even after fixing the issue
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Aadhav Kannadhasan
(@aadhavkk) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet One of the worst servers with heavy pricing ! Been registering complaints for a the last 1 month about the connectivity issues and no internet problems.. it has not been resolved ! Paid for 6 months and i’am stuck now ! #ActFiberNet be like 🤯
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Senthil Kumar D
(@sdsenthil) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet @ACTFibernet Dear ACT management, I m the loyal customer of ACT Chennai. Now a days ACT customer care service is pathetic. Team leads are closing the ticket without resolving it. My issue is pending more than two weeks now.
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piyush
(@piyush32756354) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet what the hell is your customer care service man. Been awaiting for long time but unable to connect ..without our concern how can you take make auto payment ? Hell on your service . Better call us back or face a legal heat ? This is 2nd time happe
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Jenkins NS | Microsoft MVP | MCT
(@jenkinsns) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet No internet from yesterday #actfibernet no response on my support request #Chennai
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Sriganesh Raman
(@sriganeshr) reported
from
Chennai, State of Tamil Nādu
@varunkrish Is @Airtel_Presence good? I've @ACTFibernet. Speed is good but every five minutes the connection disconnects for free seconds or minutes and then comes back. While Netflix and all ok, the problem comes when doing video conferencing
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CinuMarkets
(@sricinu) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet can you please check my service request where Netflix charges are levied while I have disconnected from Aug 15
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Balaji RD
(@qwikyss) reported
from
Sholinganallur, State of Tamil Nādu
@kaapiccino @Truecaller @ACTFibernet I have been trying to talk to the customer support of ACT for the past 2 months. But in vain. Is there a no. we can reach out to ACT? For exisiting customers. They don't pick up calls.
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Sainath S.R
(@sainathsr95) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet pathetic Support, always get,' your call position in queue is more than 30 ' 😡
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Abishek Venkatesh
(@abishek_1997) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I don't think I'm going to recommend your service to anyone in my circle. There isn't proper response from your area managers. So I'll wait for couple of days, if there isn't any improvement, I'll have to shift to any other service provider. 4/n
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Aditya Narayan ❁
(@CRAdityaNarayan) reported
from
Chennai, State of Tamil Nādu
@ursprattlingly @narayananh @ACTFibernet Typical behaviour of these South Indian service personnel. Don't want to be proven wrong. Huge egos. Even Airtel people are like that.
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marketsfan
(@vm285) reported
from
Chennai, State of Tamil Nādu
@Airtel_Presence any reason why you should be charging me for the days your network is down? @reliancejio @ACTFibernet which of you guys can provide me with Wi-Fi connection immediately or asap
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Balaji RD
(@qwikyss) reported
from
Sholinganallur, State of Tamil Nādu
@kaapiccino @Truecaller @ACTFibernet There is only a provision to raise complaint on internet disconnection. My issue is about billing. But I couldn't reach out to their customer care. The nos. are not working. App has only faqs, no option to register complaint on billing.
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Aditya Narayan ❁
(@CRAdityaNarayan) reported
from
Chennai, State of Tamil Nādu
@narayananh @ursprattlingly @ACTFibernet They are a different breed altogether. Internet is good. Service is third rate and dishonest. Call for more details.
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Aditya Narayan ❁
(@CRAdityaNarayan) reported
from
Chennai, State of Tamil Nādu
@narayananh @ACTFibernet Yeah that's why I dumped them. That's because the server box battery is weak. Good luck asking them to change that! I left after one such problem where the neighbour didn't want the box in their house & internet got cut for 17 days straight! Airtel or Jio is better off!
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Naren K C
(@Naren_K_C) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet No Proper communication between your Customer Care & Technical Team. No Internet - Register a complaint on the App The Technical Person comes & says it's just a server issue & it'll get resolved in 30 minutes since 5pm on Oct 20 & nothing is fixed.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Subham Sharma
(@Subhamsjsg) reported
@ACTFibernet It’s been over 40 hours since I raised a connectivity issue and it’s still unresolved. Every call to support ends with another “2-hour” promise that’s repeatedly missed. This is unacceptable — please fix this immediately. SR no: SR10278036487074
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Subham Sharma
(@Subhamsjsg) reported
@ACTFibernet It’s been over 40 hours since I raised a connectivity issue and it’s still unresolved. Every call to support ends with another “2-hour” promise that’s repeatedly missed. This is unacceptable — please fix this immediately. SR no: SR10278036487074
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Subham Sharma
(@Subhamsjsg) reported
@ACTFibernet It’s been over 40 hours since I raised a connectivity issue and it’s still unresolved. Every call to support ends with another “2-hour” promise that’s repeatedly missed. This is unacceptable — please fix this immediately. SR no: SR10278036487074
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Subham Sharma
(@Subhamsjsg) reported
@ACTFibernet It’s been over 40 hours since I raised a connectivity issue and it’s still unresolved. Every call to support ends with another “2-hour” promise that’s repeatedly missed. This is unacceptable — please fix this immediately. SR no: SR10278036487074
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Subham Sharma
(@Subhamsjsg) reported
@ACTFibernet It’s been over 40 hours since I raised a connectivity issue and it’s still unresolved. Every call to support ends with another “2-hour” promise that’s repeatedly missed. This is unacceptable — please fix this immediately. SR no: SR10278036487074
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Subham Sharma
(@Subhamsjsg) reported
@ACTFibernet It’s been over 40 hours since I raised a connectivity issue and it’s still unresolved. Every call to support ends with another “2-hour” promise that’s repeatedly missed. This is unacceptable — please fix this immediately. SR no: SR10278036487074
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Subham Sharma
(@Subhamsjsg) reported
@ACTFibernet It’s been over 40 hours since I raised a connectivity issue and it’s still unresolved. Every call to support ends with another “2-hour” promise that’s repeatedly missed. This is unacceptable — please fix this immediately. SR no: SR10278036487074
-
Subham Sharma
(@Subhamsjsg) reported
@ACTFibernet It’s been over 40 hours since I raised a connectivity issue and it’s still unresolved. Every call to support ends with another “2-hour” promise that’s repeatedly missed. This is unacceptable — please fix this immediately. SR no: SR10278036487074
-
Subham Sharma
(@Subhamsjsg) reported
@ACTFibernet It’s been over 40 hours since I raised a connectivity issue and it’s still unresolved. Every call to support ends with another “2-hour” promise that’s repeatedly missed. This is unacceptable — please fix this immediately. SR no: SR10278036487074
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Anil
(@anilbudhraja) reported
@ACTFibernet The most pathetic service. I paid on day one & the installation guy has not been answering my calls neither the same has taken place. Your mngr. who was eager to see me paying the money said its Sat & he is not working. I WANT REFUND ASAP. @TRAI @DelhiPolice