ACT

ACT Outage Report in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Saint Thomas Mount, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Saint Thomas Mount, Kancheepuram, State of Tamil Nādu 04/26/2024 07:55

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Saint Thomas Mount, Kancheepuram, State of Tamil Nādu

The most recent ACT outage reports came from the following cities: Chennai.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Total Blackout
IndiaChennai Wi-fi
IndiaChennai Internet
IndiaChennai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Saint Thomas Mount, State of Tamil Nādu

Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:

  • GopiStm gopi krishna (@GopiStm) reported from Sembiyam, State of Tamil Nādu

    @ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service

  • RahulKannan_K Rahul Kannan K (@RahulKannan_K) reported from Chennai, State of Tamil Nādu

    Many thanks to @ACTFibernet for providing free WiFi facility to all schools in Chennai Corporation Although the service is provided for free,so far the quality has not diminished in the slightest Even if the connection is repaired, it will be repaired immediately🙏 @ActfiberC

  • pvnatarajan P V Natarajan (@pvnatarajan) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.

  • cosmos_prasanna Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, State of Tamil Nādu

    @ACTFibernet WFH got hit by this. Pls fix asap.

  • cosmos_prasanna Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet

  • Triplicaneprabu Triplicane Prabhu (@Triplicaneprabu) reported from Chennai, State of Tamil Nādu

    Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)

  • arunananth Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet I can understand the rainy situation but you need to try to give the uninterrupted service. From evening I am facing buffering issue. Please look on it.

  • karthik1406 Karthik Ganesan (@karthik1406) reported from Chennai, State of Tamil Nādu

    @ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.

  • raghav1897 Raghav1897 (@raghav1897) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet When mistake are from ur side u guys do not tend to respond. Is this what you charge us monthly for ur service. very pathetic I'm completely done with ur service

  • swatirockz Kalyani Kanti (@swatirockz) reported from Saidapet, State of Tamil Nādu

    @techieadi @ACTFibernet Bro...their customer service is very poor bro.....you already know about it ...

  • rusrinivas R U Srinivas (@rusrinivas) reported from Chennai, State of Tamil Nādu

    @ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.

  • GopiStm gopi krishna (@GopiStm) reported from Chennai, State of Tamil Nādu

    @ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.

  • karthik1406 Karthik Ganesan (@karthik1406) reported from Chennai, State of Tamil Nādu

    @ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????

  • sekartweets Rajasekar (@sekartweets) reported from Chennai, State of Tamil Nādu

    @ACTFibernet hi Internet is not working here can you pl check

  • GopiStm gopi krishna (@GopiStm) reported from Sembiyam, State of Tamil Nādu

    @ACTFibernet worst customer service

  • virtuepragya Pragya Malaviya (@virtuepragya) reported from Chennai, State of Tamil Nādu

    @ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?

  • raghav1897 Raghav1897 (@raghav1897) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet It's been more than 1 hour and there has been no response from ACT.Despite living in Chennai we are facing this issue. Done with ur pathetic service from nxt month

  • harihara010 Hari Kumar (@harihara010) reported from Sholinganallur, State of Tamil Nādu

    internet is not working, @ACTFibernet

  • rahul_s_vasan Rahul Srinivasan (@rahul_s_vasan) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful

  • AravindThiyaga4 Aravind Thiyagarajan (@AravindThiyaga4) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Nidhi_0344 Nidhi Toshniwal (@Nidhi_0344) reported

    I even have the recording where your customer care team has agreed to refund the amount into Bank account as you cannot resolve the issue @ACTFibernet, so you guys have closed and deleted all the service requests have some shame to resolve the matter @DoT_India @PIB_India

  • _v1b35 vibes (@_v1b35) reported

    @ACTFibernet Internet is not working and there's no way i can report it from your app and the customer care is already not available! Am in the middle of my shifts 😖

  • djkarthick karthick (@djkarthick) reported

    @ACTFibernet we were facing internet issue since Sunday(18/12/2022) we have raised the respective tickets (NOTE: ACT promised the TAT would be 24hrs) still the issue is not solved. Frustrated, No proper response from the customer service team. Service Ticket: SR10366176191694

  • sanjxy_xd Sanjay (@sanjxy_xd) reported

    @ACTFibernet lmao i dont want discount on my reconnection(cuz im never gonna). just give me my money

  • roshanpv94 Roshan (@roshanpv94) reported

    @ACTFibernet @ACTFibernet It's been 8 days without internet connection. Please fix this issue immediately. I chose ACT over other service providers for uninterrupted service but the past week has been my worst experience.

  • manipal07 Manipal (@manipal07) reported

    @ACTFibernet @ACTFibernet 48 hours gone and the status is still same. It' been the story from Dec 10. I am really tired of your service.

  • parasverma30 Paras V (@parasverma30) reported

    Hello @ACTFibernet I am experiencing network drop for last 1 week. It seems the contact I have is either not available or not picking call. Could you send someone tomorrow morning to check what exactly is the issue here.

  • Chaotic_dramaa Mio 💮 (@Chaotic_dramaa) reported

    @ACTFibernet All I needed was to shift my connection to a different place. Just to tell me that it is not possible, your technical team and CS team took bloody 11 days!!! What BS service!!!??? @ACTFibernet should be banned coz you're useless!!!

  • Rmz18675121 @Rmz (@Rmz18675121) reported

    @ACTFibernet poor support service in Chennai. SRs from 7 households in same apartments escalated in 2 days. No resolution in sight. Support engineer not picking calls. Work From Home impacted.

  • Nidhi_0344 Nidhi Toshniwal (@Nidhi_0344) reported

    @ACTFibernet how shameless you guys can get, that it's been more than 45 days you can't fix an issue and choose the tickets without consent #Cheaters #horribleservice #disconnect