ACT Outage Report in Kunchanapalle, Guntūr, Andhra Pradesh

Problems in the last 24 hours in Kunchanapalle, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kunchanapalle, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (65%)
• Wi-fi (26%)
• Total Blackout (7%)
• E-mail (1%)
• TV (1%)

Community Discussion

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ACT Issues Reports Near Kunchanapalle, Andhra Pradesh

Latest outage, problems and issue reports in Kunchanapalle and nearby locations:

• 
  Dr Praveen kumar yadav (@drpravz) reported 3 minutes ago from Guntur, Andhra Pradesh

  @ACTFibernet ur not even bothered about customers there no cal from ur side am not able to use internet since 4 days and u r least bothered # never use ACT INTERNET

• 
  manojkumar (@gmkumar08) reported 5 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet Your technician came to collect money 5 days ago for a new connection. The worst part is he stopped answering my calls since 2 days. I understand there can be some unexpected delays but not answering calls is seriously an unprofessional behavior. Location: Guntur

• 
  manojkumar (@gmkumar08) reported 5 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet Issue has been resolved around 6 PM today. I'm not really sure if a technician actually got to the box and fixed it or it just started working by itself. I'm happy that I got the internet back. Thank you!!!

• 
  Vinil Kumar (@liniv) reported 11 minutes ago from Vijayawada, Andhra Pradesh

  This is terrible, isn't it? @ACTFibernet

• 
  Saleem Dudekula (@saleemcena) reported 13 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet @TRAI #cheating_act_fiber. No service provided if there are issues. They are charging amount for what purpose. Legally action need to be taken.

• 
  vinay kolusu (@vinaykolusu) reported 15 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet pathetic service. I have been trying to connect to CC but no use. Worst part is no accountability and associates doesn’t even care to respond. I wait for plan upgrade. Contact me immediately.

• 
  fayazfurious (@furious459) reported 30 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet @ActfiberC really worst ever service got from act If i raised a request to move the junction box they literally took 20 days to work on it and since i asked to do so they are punishing me like cutting power from the box since 24hr such a worst act i wont recomend

• 
  bapi (@bapi24) reported 30 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet Worst customer service I have ever experienced. Utterly disgusting! #actfibernet

• 
  dr.kishore k (@ayan_sree) reported 31 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet i m from vijayawada.worst network&service.last two days no network in my house.custmercare is very worst people.simple problem still now not solve.but if bill is due, continue getting msgs like bill pending..Pending..These type services never seen

• 
  Extrovert (@AlwaysExtrovert) reported 32 minutes ago from Guntur, Andhra Pradesh

  App down #ActFiberNet

• 
  Blazewadian 🔥 (@mohan0784) reported 33 minutes ago from Vijayawada, Andhra Pradesh

  @satyajithpinku @ACTFibernet @TRAI Aa FUP ne sucks

• 
  vinay kolusu (@vinaykolusu) reported 34 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet Absolutely pathetic service. No accountability in the team, no Customercare response. Opted for Gold plan and got silver, it been challenge even to connect to executives.

• 
  Dr Praveen kumar yadav (@drpravz) reported 35 minutes ago from Guntur, Andhra Pradesh

  @ACTFibernet will i resolve my internet issue or should i cance my act internet

• 
  fayazfurious (@furious459) reported 42 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet I dont know how redicupols ACT is being to customers the filed techinicans they dont even follow protocols or guidelines of act it self such a worst behaviour from team of ACT such a worst experience with ACT

• 
  Vinil Kumar (@liniv) reported 42 minutes ago from Vijayawada, Andhra Pradesh

  Your ACT Fibernet Ticket no:SR10537836776392 has been registered . @ACTFibernet please help in resolving the same..

• 
  MADHU SUDHAN REDDY (@madhupantaloon) reported 45 minutes ago from Guntur, Andhra Pradesh

  @ACTFibernet ,Act fiber net have lot of of customers. they don't need old customers.Why because they don't solve complaints.and don't bother about customer service. irresponsible answers giving to customers.Account no..109015248494.

• 
  Dr Praveen kumar yadav (@drpravz) reported 47 minutes ago from Guntur, Andhra Pradesh

  @ACTFibernet i raised a complaint stating that am unable to use internet since 3 days and i raised a complaint ur Servce guy came and with informing anything he went away # is this the way u deal with customers

• 
  Rajarshi (@nagarajarshi) reported 48 minutes ago from Guntur, Andhra Pradesh

  @ACTFibernet 2 complaints were raised by in the last 1 week due connectivity issues... Im facing same problem most often. Unable to connect to ur cust care even. #worstservice from ur executives. If there is a problem in my area then why don't u fix it?????

• 
  anvesh gummadi (@anveshgumadi123) reported 50 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet i am not having internet connection for past 2 days and you guys dont have any support number to contact, how come you use such idiotic ticket box and make customers wait for days without connection

• 
  Nandan Vasudevan (@VasudevanNandan) reported 58 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet I am unable to use your broadband with a VPN and your online customer care bots are worse than pathetic. Neither is it possible to contact customer care, as the numbers provided don’t exist or don’t event ring.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RAMU.RAIDU (@RamuRaidu) reported 3 minutes ago

  @ACTFibernet What's is wrong with you guys why is so much of issues in Solving a simple problems of a customer .iam really really pissed of now .

• 
  Son of RAM (@ditturam) reported 5 minutes ago

  @ACTBangalore @ACTFibernet why offlate why you are losing customer centric approach. Doesn't ur team know that I am at Port 2 and it has to be changed immediately. ?. I will disconnect the power supply if this is not resolved with in the ticket sla time. Down time for all ur cus

• 
  Chaithratessa (@Chaithratessa3) reported 6 minutes ago

  @ACTFibernet this is the way u promise people right ..tel me the procedure to terminate the service

• 
  Sathya (@26Sathya) reported 7 minutes ago

  @ACTFibernet Ticket needs to be resolved by today by 7 pm your executive not even responding +917995543696 +919959248793 are you giving free service to wait, taking money I tried multiple not even picking up calls

• 
  velma.dinesh (@VelmaDinesh) reported 7 minutes ago

  @ACTFibernet From then till now I dint got any call from your team this is how you resolve issues thanks and I decided to chage my broadband connection to another network

• 
  Himanshu Sharma (@Himanshu_Badri) reported 7 minutes ago

  @ACTFibernet Well. I didn't get any response so far from your end also and the day is about to over. This calls for one more day with any resolution of propblem.

• 
  M Priya (@MPriyaMJJ) reported 8 minutes ago

  @ACTFibernet we hav been reporting for almost 3 mths abt internet going off wen power goes off. Everytime we open a tkt, ur agent closes it w/o fixing. Nw ur agent keeps saying, 1 hrs, 2 hrs excuse bt not fixed yet. Ur box itself is inside our house. Fix it NOW or good bye ACT!

• 
  Manjunath N S (@Manjuna92191071) reported 10 minutes ago

  @ACTFibernet @telecommunication and media ,we have taken act service for wifi service ,however service are poor and no customer service to resolve any customer issue on real time,service was delayed for three days ,no team is ready to resolve customer concern

• 
  Sumith (@Sumith61923975) reported 15 minutes ago

  @ACTFibernet Raise a complaint and use for some time. This should be your advertisement . Connection lost again! Your system doesnt even recognise the error when it is down. Raising service req6 again to use for some more minutes. Pathetic

• 
  shyamsunder karanam (@kshyamsundersrd) reported 16 minutes ago

  @DoT_India @ACTFibernet @ACTFibernet Issue is not resolved yet. I have received a call from ACT billing team and explained my problem to them. They have said a discount of 200 will reflect in the bill in 48 hours but no signs yet. Is it a lie? I have call recording. I can share if needed!