ACT Outage Report in Kunchanapalle, Guntūr, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kunchanapalle, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kunchanapalle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (74%)
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Wi-fi (16%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Kunchanapalle, State of Andhra Pradesh
Latest outage, problems and issue reports in Kunchanapalle and nearby locations:
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vinay kolusu
(@vinaykolusu) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Absolutely pathetic service. No accountability in the team, no Customercare response. Opted for Gold plan and got silver, it been challenge even to connect to executives.
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manojkumar
(@gmkumar08) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Issue has been resolved around 6 PM today. I'm not really sure if a technician actually got to the box and fixed it or it just started working by itself. I'm happy that I got the internet back. Thank you!!!
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bapi
(@bapi24) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Worst customer service I have ever experienced. Utterly disgusting! #actfibernet
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dr.kishore k
(@ayan_sree) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet i m from vijayawada.worst network&service.last two days no network in my house.custmercare is very worst people.simple problem still now not solve.but if bill is due, continue getting msgs like bill pending..Pending..These type services never seen
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iRahim..!
(@Rahim_Chotu) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet very slow internet , no use if we speak with customer support they are not at all trying to solve the issue but the bill payment message will be coming exactly on the same date #slowspeed #worstresponse #fakeACT
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anvesh gummadi
(@anveshgumadi123) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet i am not having internet connection for past 2 days and you guys dont have any support number to contact, how come you use such idiotic ticket box and make customers wait for days without connection
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vinay kolusu
(@vinaykolusu) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet pathetic service. I have been trying to connect to CC but no use. Worst part is no accountability and associates doesn’t even care to respond. I wait for plan upgrade. Contact me immediately.
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MADHU SUDHAN REDDY
(@madhupantaloon) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet ,Act fiber net have lot of of customers. they don't need old customers.Why because they don't solve complaints.and don't bother about customer service. irresponsible answers giving to customers.Account no..109015248494.
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Blazewadian 🔥
(@mohan0784) reported
from
Vijayawada, State of Andhra Pradesh
@satyajithpinku @ACTFibernet @TRAI Aa FUP ne sucks
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet ur not even bothered about customers there no cal from ur side am not able to use internet since 4 days and u r least bothered # never use ACT INTERNET
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sripavankumar
(@sripavankumar) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet my Ticket no:SR1054017100832 for internet is down for last 72 hours (3 days) no proper response from your local team as well as your CC executives. Waiting for your reply. Thanks
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Rajarshi
(@nagarajarshi) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet 2 complaints were raised by in the last 1 week due connectivity issues... Im facing same problem most often. Unable to connect to ur cust care even. #worstservice from ur executives. If there is a problem in my area then why don't u fix it?????
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Nandan Vasudevan
(@VasudevanNandan) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet I am unable to use your broadband with a VPN and your online customer care bots are worse than pathetic. Neither is it possible to contact customer care, as the numbers provided don’t exist or don’t event ring.
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet i want to cancel my subscription i tried caling ur customer care but in vain##
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet will i resolve my internet issue or should i cance my act internet
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Jayanth Majety
(@jayanthmajety) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet HELL with your priority. Issue still persists.
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Vinil Kumar
(@liniv) reported
from
Vijayawada, State of Andhra Pradesh
Your ACT Fibernet Ticket no:SR10537836776392 has been registered . @ACTFibernet please help in resolving the same..
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Extrovert
(@AlwaysExtrovert) reported
from
Guntur, State of Andhra Pradesh
App down #ActFiberNet
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manojkumar
(@gmkumar08) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Your technician came to collect money 5 days ago for a new connection. The worst part is he stopped answering my calls since 2 days. I understand there can be some unexpected delays but not answering calls is seriously an unprofessional behavior. Location: Guntur
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet i raised a complaint stating that am unable to use internet since 3 days and i raised a complaint ur Servce guy came and with informing anything he went away # is this the way u deal with customers
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Heemanshu
(@Heemans62700943) reported
@ACTFibernet are you guys serious with you customers? Because of whom your company is alive? I really want to know. Coz i guess it takes more than 3 days to resolve a complaint and my losses are increasing. A very bad management!!!!!
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Gautham
(@Gauthams1911) reported
@ACTFibernet guyssss!!!!! No updates from your team. Asked for an call back. Ahmed from billing team assured me a call back from the router collection team in one hr. Still no response from you. @airtelindia can you give me a better BB customer service?
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Kiran
(@kirankonnects) reported
@ACTFibernet hey... I use digital tv. I am trying to log in to select channels from ala carte..I am unable to log in using mobile number and account number.. How do I log in...Please help
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Inner piece
(@Raghuugowda) reported
@ACTFibernet I have paid bill twice. I am trying to reach to support over app and no resolution yet. Can u look into issue pls
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sudhagar
(@sudhagar) reported
I'm baffled by the no refund policy for early service cancellation. I understand it's in T&C's but looks like ACT processes and systems are ancient and needs an upgrade big time. #badCustomerExperience @ACTFibernet
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Aleena Panda
(@panda_aleena) reported
@ACTFibernet I wish you mean as you say because there has been no progress since the day of complaint. Even a reconnection couldn’t be done. I expected a call at-least as assured @ACTFibernetHYD @ACTFibernet worst service
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Abhishek Mishra
(@abhisgautam) reported
@ACTFibernet You people have not resolved my issue and it's been 4 months.
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Sushant Saigal
(@SaigalSushant) reported
@ACTFibernet Tell me one thing seriously, how many times in a month I should raise a complaint? I think I should pay half month bill instead of full as I am unable to use half month na.
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Deep_B
(@Dip_Anshu) reported
@ACTFibernet you guys are pathetic when it comes to your CX services. Your tech guy doesn’t seems know how to fix a juction Box properly, hence this is like the 1000 times it stopped working in last two months. And your Support is like from Mars.
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Muthukumar
(@muthu511) reported
@ACTFibernet Issue resolved. Appreciate your speedy resolution inspite of lockdown. Prompt response from support executive and quality service. Keep it up