ACT outages and service status in Kunchanapalle, Andhra Pradesh

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

ACT generated 0 outage signals in the last 24 hours around Kunchanapalle, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kunchanapalle, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kunchanapalle, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (IST)	Number of reports	Baseline
Apr 29, 4:50 PM GMT+5:30	0	0
Apr 29, 5:10 PM GMT+5:30	0	0
Apr 29, 5:30 PM GMT+5:30	0	0
Apr 29, 5:50 PM GMT+5:30	0	0
Apr 29, 6:10 PM GMT+5:30	0	0
Apr 29, 6:30 PM GMT+5:30	0	0
Apr 29, 6:50 PM GMT+5:30	0	0
Apr 29, 7:10 PM GMT+5:30	0	0
Apr 29, 7:30 PM GMT+5:30	0	0
Apr 29, 7:50 PM GMT+5:30	0	0
Apr 29, 8:10 PM GMT+5:30	0	0
Apr 29, 8:30 PM GMT+5:30	0	0
Apr 29, 8:50 PM GMT+5:30	0	0
Apr 29, 9:10 PM GMT+5:30	0	0
Apr 29, 9:30 PM GMT+5:30	0	0
Apr 29, 9:50 PM GMT+5:30	0	0
Apr 29, 10:10 PM GMT+5:30	0	0
Apr 29, 10:30 PM GMT+5:30	0	0
Apr 29, 10:50 PM GMT+5:30	0	0
Apr 29, 11:10 PM GMT+5:30	0	0
Apr 29, 11:30 PM GMT+5:30	0	0
Apr 29, 11:50 PM GMT+5:30	0	0
Apr 30, 12:10 AM GMT+5:30	0	0
Apr 30, 12:30 AM GMT+5:30	0	0
Apr 30, 12:50 AM GMT+5:30	0	0
Apr 30, 1:10 AM GMT+5:30	0	0
Apr 30, 1:30 AM GMT+5:30	0	0
Apr 30, 1:50 AM GMT+5:30	0	0
Apr 30, 2:10 AM GMT+5:30	0	0
Apr 30, 2:30 AM GMT+5:30	0	0
Apr 30, 2:50 AM GMT+5:30	0	0
Apr 30, 3:10 AM GMT+5:30	0	0
Apr 30, 3:30 AM GMT+5:30	0	0
Apr 30, 3:50 AM GMT+5:30	0	0
Apr 30, 4:10 AM GMT+5:30	0	0
Apr 30, 4:30 AM GMT+5:30	0	0
Apr 30, 4:50 AM GMT+5:30	0	0
Apr 30, 5:10 AM GMT+5:30	0	0
Apr 30, 5:30 AM GMT+5:30	0	0
Apr 30, 5:50 AM GMT+5:30	0	0
Apr 30, 6:10 AM GMT+5:30	0	0
Apr 30, 6:30 AM GMT+5:30	0	0
Apr 30, 6:50 AM GMT+5:30	0	0
Apr 30, 7:10 AM GMT+5:30	0	0
Apr 30, 7:30 AM GMT+5:30	0	0
Apr 30, 7:50 AM GMT+5:30	0	0
Apr 30, 8:10 AM GMT+5:30	0	0
Apr 30, 8:30 AM GMT+5:30	0	0
Apr 30, 8:50 AM GMT+5:30	0	0
Apr 30, 9:10 AM GMT+5:30	0	0
Apr 30, 9:30 AM GMT+5:30	0	0
Apr 30, 9:50 AM GMT+5:30	0	0
Apr 30, 10:10 AM GMT+5:30	0	0
Apr 30, 10:30 AM GMT+5:30	0	0
Apr 30, 10:50 AM GMT+5:30	0	0
Apr 30, 11:10 AM GMT+5:30	0	0
Apr 30, 11:30 AM GMT+5:30	0	0
Apr 30, 11:50 AM GMT+5:30	0	0
Apr 30, 12:10 PM GMT+5:30	0	0
Apr 30, 12:30 PM GMT+5:30	0	0
Apr 30, 12:50 PM GMT+5:30	0	0
Apr 30, 1:10 PM GMT+5:30	0	0
Apr 30, 1:30 PM GMT+5:30	0	0
Apr 30, 1:50 PM GMT+5:30	0	0
Apr 30, 2:10 PM GMT+5:30	0	0
Apr 30, 2:30 PM GMT+5:30	0	0
Apr 30, 2:50 PM GMT+5:30	0	0
Apr 30, 3:10 PM GMT+5:30	0	0
Apr 30, 3:30 PM GMT+5:30	0	0
Apr 30, 3:50 PM GMT+5:30	0	0
Apr 30, 4:10 PM GMT+5:30	0	0
Apr 30, 4:30 PM GMT+5:30	0	0
Apr 30, 4:50 PM GMT+5:30	0	0

April 30: Problems at ACT

ACT is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Kunchanapalle, Andhra Pradesh

Latest outage, problems and issue reports in Kunchanapalle and nearby locations:

Dr Praveen kumar yadav (@drpravz) reported 12 seconds ago from Guntur, Andhra Pradesh
@ACTFibernet i raised a complaint stating that am unable to use internet since 3 days and i raised a complaint ur Servce guy came and with informing anything he went away # is this the way u deal with customers
MADHU SUDHAN REDDY (@madhupantaloon) reported 4 minutes ago from Guntur, Andhra Pradesh
@ACTFibernet ,Act fiber net have lot of of customers. they don't need old customers.Why because they don't solve complaints.and don't bother about customer service. irresponsible answers giving to customers.Account no..109015248494.
vinay kolusu (@vinaykolusu) reported 5 minutes ago from Vijayawada, Andhra Pradesh
@ACTFibernet pathetic service. I have been trying to connect to CC but no use. Worst part is no accountability and associates doesn’t even care to respond. I wait for plan upgrade. Contact me immediately.
Dr Praveen kumar yadav (@drpravz) reported 8 minutes ago from Guntur, Andhra Pradesh
@ACTFibernet ur not even bothered about customers there no cal from ur side am not able to use internet since 4 days and u r least bothered # never use ACT INTERNET
Vinil Kumar (@liniv) reported 12 minutes ago from Vijayawada, Andhra Pradesh
This is terrible, isn't it? @ACTFibernet
Waseem Akram (@Ewasimakram) reported 13 minutes ago from Vijayawada, Andhra Pradesh
Bad experience from @ACTFibernet since past few days Internet is not working from 6pm to early morning. If it is not going to fix, I'll discontinue the your service. Kabela center, vijayawada
Dr Praveen kumar yadav (@drpravz) reported 13 minutes ago from Guntur, Andhra Pradesh
@ACTFibernet will i resolve my internet issue or should i cance my act internet
iRahim..! (@Rahim_Chotu) reported 14 minutes ago from Vijayawada, Andhra Pradesh
@ACTFibernet very slow internet , no use if we speak with customer support they are not at all trying to solve the issue but the bill payment message will be coming exactly on the same date #slowspeed #worstresponse #fakeACT
vinay kolusu (@vinaykolusu) reported 19 minutes ago from Vijayawada, Andhra Pradesh
@ACTFibernet Absolutely pathetic service. No accountability in the team, no Customercare response. Opted for Gold plan and got silver, it been challenge even to connect to executives.
Rajarshi (@nagarajarshi) reported 21 minutes ago from Guntur, Andhra Pradesh
@ACTFibernet 2 complaints were raised by in the last 1 week due connectivity issues... Im facing same problem most often. Unable to connect to ur cust care even. #worstservice from ur executives. If there is a problem in my area then why don't u fix it?????
Maverick (@b33k33p3r_Z) reported 22 minutes ago from Vijayawada, Andhra Pradesh
@ACTFibernet YOUR SERVICE IS SO DAMN PATHETIC. 3 DIFFERENT TECHNICIANS FROM ACT VISITED US ON SAME DAY BUT WERE NOT ABLE TO RESOLVE THE ISSUE. CUSTOMER CARE HAD A TOTALLY DIFFERENT STORY FOR ME. I THINK I WILL HAVE TO SWITCH TO A DIFFERENT SERVICE PROVIDER. WORST SERVICE BY ACT
KRAPA SAI PRAVEEN (@krapasaipraveen) reported 23 minutes ago from Vijayawada, Andhra Pradesh
Dear Team, @ACTFibernet @ACTFibernetHYD There is a miscommunication from your end.. Requesting your support.. Yesterday I paid the amount for 3months plan (New user), today came for installation.. There is a problem.. They were saying that they cannot change work order..
Saleem Dudekula (@saleemcena) reported 30 minutes ago from Vijayawada, Andhra Pradesh
@ACTFibernet @TRAI #cheating_act_fiber. No service provided if there are issues. They are charging amount for what purpose. Legally action need to be taken.
fayazfurious (@furious459) reported 35 minutes ago from Vijayawada, Andhra Pradesh
@ACTFibernet I dont know how redicupols ACT is being to customers the filed techinicans they dont even follow protocols or guidelines of act it self such a worst behaviour from team of ACT such a worst experience with ACT
Extrovert (@AlwaysExtrovert) reported 36 minutes ago from Guntur, Andhra Pradesh
App down #ActFiberNet
dr.kishore k (@ayan_sree) reported 36 minutes ago from Vijayawada, Andhra Pradesh
@ACTFibernet i m from vijayawada.worst network&service.last two days no network in my house.custmercare is very worst people.simple problem still now not solve.but if bill is due, continue getting msgs like bill pending..Pending..These type services never seen
anvesh gummadi (@anveshgumadi123) reported 37 minutes ago from Vijayawada, Andhra Pradesh
@ACTFibernet i am not having internet connection for past 2 days and you guys dont have any support number to contact, how come you use such idiotic ticket box and make customers wait for days without connection
Maverick (@b33k33p3r_Z) reported 38 minutes ago from Vijayawada, Andhra Pradesh
@ACTFibernet It has been over 6hrs since I tweeted the issue I am facing with your service, yet no one from @ACTFibernet contacted me nor the issue is resolved. VERY DISAPPOINTED with your LETHARGIC SERVICE
Nandan Vasudevan (@VasudevanNandan) reported 49 minutes ago from Vijayawada, Andhra Pradesh
@ACTFibernet I am unable to use your broadband with a VPN and your online customer care bots are worse than pathetic. Neither is it possible to contact customer care, as the numbers provided don’t exist or don’t event ring.
manojkumar (@gmkumar08) reported 57 minutes ago from Vijayawada, Andhra Pradesh
@ACTFibernet Your technician came to collect money 5 days ago for a new connection. The worst part is he stopped answering my calls since 2 days. I understand there can be some unexpected delays but not answering calls is seriously an unprofessional behavior. Location: Guntur

ACT Issues Reports

Latest outage, problems and issue reports in social media:

Rishi Marwah (@r_marwah1993) reported 4 minutes ago
@ACTFibernet there is no internet since yesterday. We also past the resolution time provided on the ticket. There is no option to escalate. We tried the on call support but no resolution. This is impacting our work from home severely and is highly inconvenient. SR10179974943164
Neeraj Verma (@NeerajV70007257) reported 4 minutes ago
@ACTFibernet @ACTFibernet Connection is now working, but billing issue is still not resolved and no one has contacted me. Why am I being charged incorrect amount? Please correct the bill and arrange a callback urgently. Ticket ID: SR11079916754264 Mob: 9910922475
Raja M (@Rhythm_Reverie_) reported 9 minutes ago
@ACTFibernet @jagograhakjago @Airtel_Presence let me know your service details.
Jai Prakash (@Jaiprakash172) reported 10 minutes ago
@ACTFibernet We are facing repeated internet issues since 19th April. It was resolved on 21st April after multiple follow-ups, but again from 23rd night the connection is not working. Continue..
Ajay prabhu (@AjayPrabhu55) reported 11 minutes ago
@ACTFibernet i have raised service request on closure. Please do not generate bill for May month. Let me know any steps
Honey Saxena (@honeysaxena456) reported 15 minutes ago
Company like @ACTFibernet use to invest more in advertisment then provide solutions to their customers I m struggling to join my meetings and having problem to do my assessments But look what they have huge money to waste on advertising. SR11079981334564 case still not resolved
SHAMEEM (@SHAMEEMR19) reported 16 minutes ago
@ACTFibernet My wifi service disconnects now and then .The reason in the app shows Rs.200 is due (which was a discount given by you.Kindly help
Sanjay Debnath (@sanjaydebnath86) reported 17 minutes ago
@ACTFibernet Son of *****. *************. Have some shame. Taking full money and outages most of the time. Why will it take 2 days to resolve the internet issue? It's been regular now. Every weekend there is no internet, it has been happening from past 3-4 weeks.
v bhavana (@vbhavana8123) reported 21 minutes ago
@ACTFibernet Your time lines are poor
Rahul Yarlagadda (@rahul_yarl) reported 22 minutes ago
@ACTFibernet SR10179959189434, Internet is down since 2 days and your technician doesn’t respond to calls. This is at Hafeezpet, Hyderabad. Please provide an ETA?