ACT outages and service status in Kunchanapalle, Andhra Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Kunchanapalle, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kunchanapalle, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kunchanapalle, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kunchanapalle, Andhra Pradesh
The most recent ACT outage reports came from the following cities: Vijayawada.
| City | Problem Type | Report Time |
|---|---|---|
 Vijayawada
|
Internet | 1 month ago |
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Vijayawada
|
Internet | 2 months ago |
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ACT Issues Reports Near Kunchanapalle, Andhra Pradesh
Latest outage, problems and issue reports in Kunchanapalle and nearby locations:
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Naveen Rao (@naveenraoJSP) reported from Mangalagiri, Andhra PradeshHello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.
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anvesh gummadi (@anveshgumadi123) reported from Vijayawada, Andhra Pradesh@ACTFibernet i am not having internet connection for past 2 days and you guys dont have any support number to contact, how come you use such idiotic ticket box and make customers wait for days without connection
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Peter Griffin fan (@NTR030) reported from Vijayawada, Andhra Pradesh@TheWolf8421 @ACTFibernet Hyd lo service decent untundi.. bza lo below avg
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manojkumar (@gmkumar08) reported from Vijayawada, Andhra Pradesh@ACTFibernet Your technician came to collect money 5 days ago for a new connection. The worst part is he stopped answering my calls since 2 days. I understand there can be some unexpected delays but not answering calls is seriously an unprofessional behavior. Location: Guntur
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manojkumar (@gmkumar08) reported from Vijayawada, Andhra Pradesh@ACTFibernet Issue has been resolved around 6 PM today. I'm not really sure if a technician actually got to the box and fixed it or it just started working by itself. I'm happy that I got the internet back. Thank you!!!
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vinay kolusu (@vinaykolusu) reported from Vijayawada, Andhra Pradesh@ACTFibernet pathetic service. I have been trying to connect to CC but no use. Worst part is no accountability and associates doesn’t even care to respond. I wait for plan upgrade. Contact me immediately.
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Nandan Vasudevan (@VasudevanNandan) reported from Vijayawada, Andhra Pradesh@ACTFibernet I am unable to use your broadband with a VPN and your online customer care bots are worse than pathetic. Neither is it possible to contact customer care, as the numbers provided don’t exist or don’t event ring.
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vinay kolusu (@vinaykolusu) reported from Vijayawada, Andhra Pradesh@ACTFibernet Absolutely pathetic service. No accountability in the team, no Customercare response. Opted for Gold plan and got silver, it been challenge even to connect to executives.
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fayazfurious (@furious459) reported from Vijayawada, Andhra Pradesh@ACTFibernet @ActfiberC really worst ever service got from act If i raised a request to move the junction box they literally took 20 days to work on it and since i asked to do so they are punishing me like cutting power from the box since 24hr such a worst act i wont recomend
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LSP (@LspIndra) reported from Vijayawada, Andhra Pradesh@ACTFibernet plz change the employs in my area that's the nscb nagar in vijayawada.worst persons .did not respond.
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D SRINIVASULA REDDY (@DSREENIVASREDDY) reported from Tādigadapa, Andhra Pradesh@ACTFibernet Worrest customer service again U r people never change, how customer support team speak unparlmentory words with customers From morning on words u r team discounted the call 5 times with in the conversation Worrest people and worrest service
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bapi (@bapi24) reported from Vijayawada, Andhra Pradesh@ACTFibernet Worst customer service I have ever experienced. Utterly disgusting! #actfibernet
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👑 (@Chaitu7589) reported from Vijayawada, Andhra Pradesh@ACTFibernet There are some issues for me with the wifi please reach me so I could explain you clearly! 🙏🙏
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Maverick (@b33k33p3r_Z) reported from Vijayawada, Andhra Pradesh@ACTFibernet YOUR SERVICE IS SO DAMN PATHETIC. 3 DIFFERENT TECHNICIANS FROM ACT VISITED US ON SAME DAY BUT WERE NOT ABLE TO RESOLVE THE ISSUE. CUSTOMER CARE HAD A TOTALLY DIFFERENT STORY FOR ME. I THINK I WILL HAVE TO SWITCH TO A DIFFERENT SERVICE PROVIDER. WORST SERVICE BY ACT
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sripavankumar (@sripavankumar) reported from Vijayawada, Andhra Pradesh@ACTFibernet my Ticket no:SR1054017100832 for internet is down for last 72 hours (3 days) no proper response from your local team as well as your CC executives. Waiting for your reply. Thanks
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fayazfurious (@furious459) reported from Vijayawada, Andhra Pradesh@ACTFibernet I dont know how redicupols ACT is being to customers the filed techinicans they dont even follow protocols or guidelines of act it self such a worst behaviour from team of ACT such a worst experience with ACT
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KRAPA SAI PRAVEEN (@krapasaipraveen) reported from Vijayawada, Andhra PradeshDear Team, @ACTFibernet @ACTFibernetHYD There is a miscommunication from your end.. Requesting your support.. Yesterday I paid the amount for 3months plan (New user), today came for installation.. There is a problem.. They were saying that they cannot change work order..
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Blazewadian 🔥 (@mohan0784) reported from Vijayawada, Andhra Pradesh@satyajithpinku @ACTFibernet @TRAI Aa FUP ne sucks
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Harsha Hunk (@HARSHAHUNK) reported from Vijayawada, Andhra PradeshGoddam service from @ACTFibernet . Lost internet connectivity since morning & ERT given was by 8PM. No one tried to resolve it till now. Such irresponsibility.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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CHAITHANYA KUMAR (@chaithu1911) reported@ACTFibernet 4 days without internet. Complaint raised on 13 June SR10180711454564 No technician visit.Every day your customer support says,"It will be resolved soon." Hearing the same excuse for 4 days, it's hard to believe anything ACT says.Absolutely unacceptable service.
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Vignesh (@vignessshhhh) reported@ACTFibernet Refund got credited today. Been a ACT customer for the last 4 years, thanks for the services, Btw I had to make a disconnection request only because of delay and miscommunication caused by local ACT team for relocation of router within the building.
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Shivam Garg (@shivamg0902) reported@ACTFibernet I can see your prompt and swift action has taken around 5 days to resolve this Your commitment arises on the day of billing that's it You penalize the customer on late payment of bills/recharge, but what about you guys when it comes to delay in resolution
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Rave-Up (@Tarzyen) reported@ACTFibernet Can you fix it asap I have meetings
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Rajendra Prasad Getla (@GetlaPrasad) reported@smasithick It doesn't matter as Long as price is on a higher side people won't use that easily. Look at me I Brought jio air fibre base plan which cost 599+ GST it's way to costly for that 30MBPS. Now I'm using @ACTFibernet which cost almost 3500 for 6 months with 1 additional month as a Bonus. I'm getting better speeds and also FUP is at 3.3TB unlikely @jio Air Fiber which limited to 1TB post the speeds are the worst
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Tushar (@Qtiyapaa) reported@ACTFibernet Also your customer care raised a ticket to replace my mesh routers since weeks. Nothing came from your side. When i call customer care they simply cut the call. Why dont you shutdown your services?
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ponrajkumar (@ponzvetri) reported@ACTFibernet my internet is not working for past 2 days. No response from service engineer. If I am trying to connect to customer care service it takes 30 mins to connect to an agent. Your chat system is not that extensive. How do you expect your customer to connect with you ?
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Sriram (@agenticposts) reportedHad the same with @ACTFibernet . 7 years of loyalty, until a customer care said "you can disconnect if you have problem". Now using Hathway without issues. Customer care is always the problem in any field.
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CA Paramesh Akkili (@ParameshAkkili) reported@ACTFibernet i have requested for cancellation. Kindly cancel and issue the refund.
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Jainesh Patel (@jaineshbp) reported@ACTFibernet Why do I have to make over 10 calls and wait for hours on call to get a Wifi installed (despite after making a payment)? Absolutely terrible service No one from backend or escalations team even calling back after several escalations!