ACT outages and service status in Kunchanapalle, Andhra Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Kunchanapalle, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kunchanapalle, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kunchanapalle, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Kunchanapalle, Andhra Pradesh
Latest outage, problems and issue reports in Kunchanapalle and nearby locations:
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet i want to cancel my subscription i tried caling ur customer care but in vain##
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👑 (@Chaitu7589) reported from Vijayawada, Andhra Pradesh@ACTFibernet There are some issues for me with the wifi please reach me so I could explain you clearly! 🙏🙏
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manojkumar (@gmkumar08) reported from Vijayawada, Andhra Pradesh@ACTFibernet Your technician came to collect money 5 days ago for a new connection. The worst part is he stopped answering my calls since 2 days. I understand there can be some unexpected delays but not answering calls is seriously an unprofessional behavior. Location: Guntur
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KRAPA SAI PRAVEEN (@krapasaipraveen) reported from Vijayawada, Andhra PradeshDear Team, @ACTFibernet @ACTFibernetHYD There is a miscommunication from your end.. Requesting your support.. Yesterday I paid the amount for 3months plan (New user), today came for installation.. There is a problem.. They were saying that they cannot change work order..
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Harsha Hunk (@HARSHAHUNK) reported from Vijayawada, Andhra PradeshGoddam service from @ACTFibernet . Lost internet connectivity since morning & ERT given was by 8PM. No one tried to resolve it till now. Such irresponsibility.
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet i raised a complaint stating that am unable to use internet since 3 days and i raised a complaint ur Servce guy came and with informing anything he went away # is this the way u deal with customers
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet ur not even bothered about customers there no cal from ur side am not able to use internet since 4 days and u r least bothered # never use ACT INTERNET
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iRahim..! (@Rahim_Chotu) reported from Vijayawada, Andhra Pradesh@ACTFibernet very slow internet , no use if we speak with customer support they are not at all trying to solve the issue but the bill payment message will be coming exactly on the same date #slowspeed #worstresponse #fakeACT
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anvesh gummadi (@anveshgumadi123) reported from Vijayawada, Andhra Pradesh@ACTFibernet i am not having internet connection for past 2 days and you guys dont have any support number to contact, how come you use such idiotic ticket box and make customers wait for days without connection
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Maverick (@b33k33p3r_Z) reported from Vijayawada, Andhra Pradesh@ACTFibernet YOUR SERVICE IS SO DAMN PATHETIC. 3 DIFFERENT TECHNICIANS FROM ACT VISITED US ON SAME DAY BUT WERE NOT ABLE TO RESOLVE THE ISSUE. CUSTOMER CARE HAD A TOTALLY DIFFERENT STORY FOR ME. I THINK I WILL HAVE TO SWITCH TO A DIFFERENT SERVICE PROVIDER. WORST SERVICE BY ACT
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LSP (@LspIndra) reported from Vijayawada, Andhra Pradesh@ACTFibernet plz change the employs in my area that's the nscb nagar in vijayawada.worst persons .did not respond.
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vinay kolusu (@vinaykolusu) reported from Vijayawada, Andhra Pradesh@ACTFibernet Absolutely pathetic service. No accountability in the team, no Customercare response. Opted for Gold plan and got silver, it been challenge even to connect to executives.
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Jayanth Majety (@jayanthmajety) reported from Guntur, Andhra Pradesh@ACTFibernet HELL with your priority. Issue still persists.
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vinay kolusu (@vinaykolusu) reported from Vijayawada, Andhra Pradesh@ACTFibernet pathetic service. I have been trying to connect to CC but no use. Worst part is no accountability and associates doesn’t even care to respond. I wait for plan upgrade. Contact me immediately.
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fayazfurious (@furious459) reported from Vijayawada, Andhra Pradesh@ACTFibernet I dont know how redicupols ACT is being to customers the filed techinicans they dont even follow protocols or guidelines of act it self such a worst behaviour from team of ACT such a worst experience with ACT
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Maverick (@b33k33p3r_Z) reported from Vijayawada, Andhra Pradesh@ACTFibernet It has been over 6hrs since I tweeted the issue I am facing with your service, yet no one from @ACTFibernet contacted me nor the issue is resolved. VERY DISAPPOINTED with your LETHARGIC SERVICE
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Blazewadian 🔥 (@mohan0784) reported from Vijayawada, Andhra Pradesh@satyajithpinku @ACTFibernet @TRAI Aa FUP ne sucks
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Vinil Kumar (@liniv) reported from Vijayawada, Andhra PradeshThis is terrible, isn't it? @ACTFibernet
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Peter Griffin fan (@NTR030) reported from Vijayawada, Andhra Pradesh@TheWolf8421 @ACTFibernet Hyd lo service decent untundi.. bza lo below avg
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Harry (@harrythemod) reportedwhy is it that we have to reach via social media to even get a decent ticket resolution and updates. @ACTFibernet like ETA resolution time just keep on expanding without comments. is there any technician man power shortage or operational challenges? No roper escalation paths
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Susheel Siddamshetty (@susheelshetty) reported@ACTFibernet It's been over a week and my issue is still unresolved. nothing is happening on the ground. I'm tired of chasing different people for a basic service. Stop the excuses and resolve this immediately. #PoorService #ACTFIBER
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Satadru Deb (@1400MicroGrams) reported@ACTFibernet @ACTFibernet I also have the call recordings of the very capable customer service executive ramyashree. Let me know if recording needs to be made public
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Jagjit Singh Sikka (@w4rriorSaint) reportedAgain a new complaint SR11081211204354 same old problem, net not working , jut see in last one month how much hardship I am facing, just because of your mismanagement, i have full size months in advance for this **** service, kindly disconnect and refund my money @ACTFibernet
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Pranjal Sengupta (@pranjal610) reported@ACTFibernet Have DM'd you the details. Today is 15 July, half a month gone, still no progress on my issue resolution. And no one from ACT cares to call and resolve a small issue like this. @ACTFibernet @ACT_Issues
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Albert Arul Prakash (@AAPEyes) reported@ghanshyam_in @ACTFibernet Looks like all Bangalore there is some problem. Many websites are not working few (insta, YouTube etc) are working. Not sure why
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Prajwal P (@theprajwalp3722) reported@ACTFibernet What a pathetic customer service you guys have. No response since 4-5 days. There’s no actual line which people can call and complain. All calls go through the system and get dropped off. If someone picks up, they say this is not the correct department. OK, fine. If I ask them to transfer to the correct department, they say they can’t, wtf Your internet is good, but customer service is terrible. Please improve.
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Mahesh (@Mahesh_arepally) reportedHey @ACTFibernet it’s not been a month and we’re back with WiFi issues again. SR10181209256044 complaint has been raised but we’re trying to contact local ground level staff but no response from them. If this doesn’t resolve ASAP we’ll plan to terminate
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Amalendu Pandit (@AmalenduPandit) reported@ACTFibernet The internet is down for 3 days and you don’t seem to care. Every time I call customer care for SR10181212473534, they come with the 9pm resolution time, which is absolutely a **** excuse. And the day keeps on increasing. This is how you provide customer care?
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abhishek sharma (@abhisheku73) reportedFind a better service provider bro... @ACTFibernet is useless... My request is still pending from last two weeks... @DoT_India @JM_Scindia why are you not concerned about customer?