ACT Outage Report in Kunchanapalle, Guntūr, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kunchanapalle, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kunchanapalle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Kunchanapalle, State of Andhra Pradesh
Latest outage, problems and issue reports in Kunchanapalle and nearby locations:
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bapi
(@bapi24) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Worst customer service I have ever experienced. Utterly disgusting! #actfibernet
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fayazfurious
(@furious459) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet I dont know how redicupols ACT is being to customers the filed techinicans they dont even follow protocols or guidelines of act it self such a worst behaviour from team of ACT such a worst experience with ACT
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vinay kolusu
(@vinaykolusu) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Absolutely pathetic service. No accountability in the team, no Customercare response. Opted for Gold plan and got silver, it been challenge even to connect to executives.
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manojkumar
(@gmkumar08) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Your technician came to collect money 5 days ago for a new connection. The worst part is he stopped answering my calls since 2 days. I understand there can be some unexpected delays but not answering calls is seriously an unprofessional behavior. Location: Guntur
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet ur not even bothered about customers there no cal from ur side am not able to use internet since 4 days and u r least bothered # never use ACT INTERNET
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manojkumar
(@gmkumar08) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Issue has been resolved around 6 PM today. I'm not really sure if a technician actually got to the box and fixed it or it just started working by itself. I'm happy that I got the internet back. Thank you!!!
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Naveen Rao
(@naveenraoJSP) reported
from
Mangalagiri, State of Andhra Pradesh
Hello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.
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👑
(@Chaitu7589) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet There are some issues for me with the wifi please reach me so I could explain you clearly! 🙏🙏
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vinay kolusu
(@vinaykolusu) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet pathetic service. I have been trying to connect to CC but no use. Worst part is no accountability and associates doesn’t even care to respond. I wait for plan upgrade. Contact me immediately.
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fayazfurious
(@furious459) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet @ActfiberC really worst ever service got from act If i raised a request to move the junction box they literally took 20 days to work on it and since i asked to do so they are punishing me like cutting power from the box since 24hr such a worst act i wont recomend
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Extrovert
(@AlwaysExtrovert) reported
from
Guntur, State of Andhra Pradesh
App down #ActFiberNet
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Vinil Kumar
(@liniv) reported
from
Vijayawada, State of Andhra Pradesh
Your ACT Fibernet Ticket no:SR10537836776392 has been registered . @ACTFibernet please help in resolving the same..
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Rajarshi
(@nagarajarshi) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet 2 complaints were raised by in the last 1 week due connectivity issues... Im facing same problem most often. Unable to connect to ur cust care even. #worstservice from ur executives. If there is a problem in my area then why don't u fix it?????
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet will i resolve my internet issue or should i cance my act internet
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Maverick
(@b33k33p3r_Z) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet YOUR SERVICE IS SO DAMN PATHETIC. 3 DIFFERENT TECHNICIANS FROM ACT VISITED US ON SAME DAY BUT WERE NOT ABLE TO RESOLVE THE ISSUE. CUSTOMER CARE HAD A TOTALLY DIFFERENT STORY FOR ME. I THINK I WILL HAVE TO SWITCH TO A DIFFERENT SERVICE PROVIDER. WORST SERVICE BY ACT
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LSP
(@LspIndra) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet plz change the employs in my area that's the nscb nagar in vijayawada.worst persons .did not respond.
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Vinil Kumar
(@liniv) reported
from
Vijayawada, State of Andhra Pradesh
This is terrible, isn't it? @ACTFibernet
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Saleem Dudekula
(@saleemcena) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet @TRAI #cheating_act_fiber. No service provided if there are issues. They are charging amount for what purpose. Legally action need to be taken.
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Maverick
(@b33k33p3r_Z) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet It has been over 6hrs since I tweeted the issue I am facing with your service, yet no one from @ACTFibernet contacted me nor the issue is resolved. VERY DISAPPOINTED with your LETHARGIC SERVICE
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KRAPA SAI PRAVEEN
(@krapasaipraveen) reported
from
Vijayawada, State of Andhra Pradesh
Dear Team, @ACTFibernet @ACTFibernetHYD There is a miscommunication from your end.. Requesting your support.. Yesterday I paid the amount for 3months plan (New user), today came for installation.. There is a problem.. They were saying that they cannot change work order..
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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CustDev
(@Saymyname_07) reported
@ACTFibernet has become the WORST internet service provider. 6 Days since raised the ticket for "NO INTERNET", No resolution, No Callbacks, Technician wont answer calls, Issue gets Postponed to the next day every evening at 6 PM. Customer care and Technicians LIE repeatedly.
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Ravindra Kumawat
(@LoyaltyBanker) reported
@ACTFibernet One more day passed but no resolution yet. Will you be able to restore internet or not? Tell clearly and what will happen on 1st when new bill generates? Do you expect us to pay that?
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Ujjaval
(@joshiujjaval7) reported
For 15 days ACT internet works on & off. Asked for refund, support said: 'No refund, do whatever you want.' I have the call recording & will move to consumer court. #ACTFibernet #WorstISP
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rohit kumar gautam
(@rohitgautam3108) reported
@ACTFibernet Hi @ACTFibernet, I've requested a refund, the only acceptable resolution. Please process it quickly. I'm frustrated with your service. How long will the refund take? I want to switch networks and use my internet. My family is shouting daily because I chose your network.
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CustDev
(@Saymyname_07) reported
@jagograhakjago @GoI_MeitY Please hear me, @ACTFibernet has the worst Customer care and Issue dont get resolved.
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Dr Generation Uno
(@KayKay390160) reported
@JioCare Damn. Sure i was checking your website only. Would dm with pincode . Bye bye @ACTFibernet , am switching
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stephen satish
(@soupati) reported
@ACTFibernet it's more than a week now and every day I get a new ETA. You shouldn't be giving false info to your customers to retain them. If you are incapable of restoring service then atleast you should let customers know the reality to make alternate arrangements .
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Ujjaval
(@joshiujjaval7) reported
@ACTFibernet For 15 days ACT internet works on & off. Asked for refund, support said: 'No refund, do whatever you want.' I have the call recording & will move to consumer court. #ACTFibernet #WorstISP
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stephen satish
(@soupati) reported
@ACTFibernet Do you have any actual ETA other than this automated msg ? Seriously this is not working and you should support customer by giving the facts on ground
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Sree Sai Raghava
(@Iamsreesai) reported
@ACTFibernet @ACTFibernetHYD @ACTFibernet It’s been 4 days and you keep increasing the ETR! Worst ISP