ACT outages and service status in Gurgaon, Haryana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Gurgaon, Haryana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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ACT Issues Reports Near Gurgaon, Haryana
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Naveen Singh (@ASinghnaveen) reported from Gurgaon, Haryana@ACTFibernet Request you to please improve your Customer services. I have been trying to reach through your toll free no. but couldn’t. This is really disappointing. Their is some issue with my invoicing. Looking forward for prompt resolution.
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet Please deactivate the connection & refund the money asap I applaud ACT's decision to withdraw services in the midst of a lockdown, making me run around for a new connection, having technicians at my place for a new connection The best parting gift to a loyal customer Thanx
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet Hi Could you please confirm the last date of service in Gurgaon and how the refund shall be processed Account no. 113000000233 Thank you
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet @TRAI @DoT_India Account: 113000000233 Service Request - Ticket Number: SR11356992419737 ACT Fibernet has swindled the money paid as advance rental by discounting the service and running away with the money This is a fraud company specializing in financial scams
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Rajeev Ranjan (@YogaGurgaon) reported from Gurgaon, Haryana@ACTFibernet Please remove server from my house as I am not using actfiber service, server power is connected to my house, same information give on call center but no action in last three month, please remove in week time else we cut the power connection 1/2
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Vilakshan Jakhu (@vjakhu) reported from Gurgaon, Haryana@subhasamaran @prabhuferrari @ACTFibernet @airtelindia But @airtelindia speed sucks in my group housing. 16mbps copper is sub-standard in today’s date! Already killed my landline broadband
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tnv sekhar (@tnvsekhar) reported from Gurgaon, Haryana@MrSyborg @youbroadband Dear Akram, it’s wrong decision of going with YouBroadBand I strongly suggest ACT Fibernet, I have been using in Hyderabad since 6 years and no issues in services and customer service is too good @ACTFibernet
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Chetan Mahajan (@ChetanM39385255) reported from Gurgaon, Haryana@ACTFibernet Pls find the SR11067144073164 disconnected raised on 26 Feb still connection not disconnected!!! Poor experience!!!
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet No internet for last 24 hours Frequent outages Local support team unable to help due to absence of critical tools and inefficient ACT central team Ref. Request no. SR11344515745672 Account no. 113000000233
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your well wisher (@CANTDIGESTME) reported from Gurgaon, Haryana@ACTFibernet Yes but speed is very slow
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Trishanku Bora (@TrishankuBora) reported from Gurgaon, Haryana@ACTFibernet when will u guys be here in Gurugram. WFH is never the same without you guys :/ I miss the uninterrupted services.
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@TRAI @ACTFibernet ACT Fibernet withdrew services from Gurgaon on May 18th Operators shouldn't be allowed to deactivate service in the midst of a lockdown leaving customers in lurch and exposing them to the risk of the pandemic as they scurry for a new connection
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Murali Krishna R (@muralismash) reportedWhere is my refund ? You have a pathetic service and now you talk about some crap and not refunding MY money.SHAMELESS Internet provider @ACTFibernet
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Manish Aggarwal (@ManishAggarwa11) reported@ACTFibernet You want to say that you will not issue/activate connection without payment but with renew them without the consent of the connection holder and ask for payment. Don't you think it's totally injustice
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nobody (@yudish_dsy) reported@ACTFibernet SR10381745646584- Thanks for your support and service. I have raised a disconnection request. I hope in future you can ans your customers queries and give them an update about the issue, rather than ignoring the calls(mr.sivaguru sivalingam) and making them fools.
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Viresh Uberoy (@viresh_uberoy) reported@ACTFibernet it’s been 5 days since I raised a relocation request, and your technician hasn’t visited nor is he picking up my calls. I’ve been waiting since he’d said he’d be here today morning, and even after making repeated calls to your customer care, no resolution. Pathetic
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yogesh sherman (@yogeshsherman) reported@ACTFibernet @ACTFibernet so insteas of providing me the second mesh router as they mentioned in their pamphlet, their way of resolution is to put person incharge of printing pamphlet on phone denying it. Pathetic
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Saurav Chakraborty (@Saurav23121990) reported@ACTFibernet From last 1 hour no internet is there. Created a SR: SR10181753320584. Can anyone please take a look on priority. Area: Miyapur, hyd: 500049 Lot of other people at my apartment also facing same issue.
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RAGHAVENDRA RAO MV (@mvrrao) reported@ACTFibernet My internet in Visakhapatnam is down since one hour. Ticket SR10781727557224 shows a late ETR of 13:00 hrs on tomorrow. This is way too long for a resolution. Please expedite and send a technician sooner!"
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RAJENDER (@poorjoke_tweets) reportedI need some help regarding my account @ACTFibernet . Bother to check dm
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Shreyansh Lodha (@staticvar_dev) reported@ACTFibernet this is just ridicules, internet has been down for over 36 hours Totally unacceptable and your lack of accountability makes it worse! SR10181705229784
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Gajendra (@gajendrajena) reported@ACTFibernet @ACTFibernet your backend team does excellent job in closing tickets, neither fixing the issue, nor investigating the root cause.