ACT Outage Report in Gurgaon, Haryana

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (65%)
• Wi-fi (26%)
• Total Blackout (7%)
• E-mail (1%)
• TV (1%)

Community Discussion

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ACT Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

• 
  Vikram Shukla (@vikramshukla786) reported 21 seconds ago from Gurgaon, Haryana

  @ACTFibernet Please deactivate the connection & refund the money asap I applaud ACT's decision to withdraw services in the midst of a lockdown, making me run around for a new connection, having technicians at my place for a new connection The best parting gift to a loyal customer Thanx

• 
  Vikram Shukla (@vikramshukla786) reported 8 minutes ago from Gurgaon, Haryana

  @TRAI @ACTFibernet ACT Fibernet withdrew services from Gurgaon on May 18th Operators shouldn't be allowed to deactivate service in the midst of a lockdown leaving customers in lurch and exposing them to the risk of the pandemic as they scurry for a new connection

• 
  your well wisher (@CANTDIGESTME) reported 10 minutes ago from Gurgaon, Haryana

  @ACTFibernet Yes but speed is very slow

• 
  Vilakshan Jakhu (@vjakhu) reported 13 minutes ago from Gurgaon, Haryana

  @subhasamaran @prabhuferrari @ACTFibernet @airtelindia But @airtelindia speed sucks in my group housing. 16mbps copper is sub-standard in today’s date! Already killed my landline broadband

• 
  Trishanku Bora (@TrishankuBora) reported 23 minutes ago from Gurgaon, Haryana

  @ACTFibernet when will u guys be here in Gurugram. WFH is never the same without you guys :/ I miss the uninterrupted services.

• 
  Naveen Singh (@ASinghnaveen) reported 28 minutes ago from Gurgaon, Haryana

  @ACTFibernet Request you to please improve your Customer services. I have been trying to reach through your toll free no. but couldn’t. This is really disappointing. Their is some issue with my invoicing. Looking forward for prompt resolution.

• 
  Chetan Mahajan (@ChetanM39385255) reported 40 minutes ago from Gurgaon, Haryana

  @ACTFibernet Pls find the SR11067144073164 disconnected raised on 26 Feb still connection not disconnected!!! Poor experience!!!

• 
  tnv sekhar (@tnvsekhar) reported 47 minutes ago from Gurgaon, Haryana

  @MrSyborg @youbroadband Dear Akram, it’s wrong decision of going with YouBroadBand I strongly suggest ACT Fibernet, I have been using in Hyderabad since 6 years and no issues in services and customer service is too good @ACTFibernet

• 
  Vikram Shukla (@vikramshukla786) reported 49 minutes ago from Gurgaon, Haryana

  @ACTFibernet @TRAI @DoT_India Account: 113000000233 Service Request - Ticket Number: SR11356992419737 ACT Fibernet has swindled the money paid as advance rental by discounting the service and running away with the money This is a fraud company specializing in financial scams

• 
  Rajeev Ranjan (@YogaGurgaon) reported 54 minutes ago from Gurgaon, Haryana

  @ACTFibernet Please remove server from my house as I am not using actfiber service, server power is connected to my house, same information give on call center but no action in last three month, please remove in week time else we cut the power connection 1/2

• 
  Vikram Shukla (@vikramshukla786) reported 58 minutes ago from Gurgaon, Haryana

  @ACTFibernet Hi Could you please confirm the last date of service in Gurgaon and how the refund shall be processed Account no. 113000000233 Thank you

• 
  Vikram Shukla (@vikramshukla786) reported 59 minutes ago from Gurgaon, Haryana

  @ACTFibernet No internet for last 24 hours Frequent outages Local support team unable to help due to absence of critical tools and inefficient ACT central team Ref. Request no. SR11344515745672 Account no. 113000000233

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chander Chauhan (@ChanderChauha13) reported 5 minutes ago

  Hello @ACTFibernet, Your have the worst service. I'm facing problem with my connection more than a month and you guys unable to fix it. I paid for internet and unable to use it, who is responsible for my loss. And you guys resolve issue without visiting customer home.

• 
  Bhagavath kumar (@drsbkumar) reported 6 minutes ago

  @ACTFibernet Yes. The grievence has been resolved. The resolution was to get out of ACT fibernet. Thanks.

• 
  Marina Rose (@MarinaMrose) reported 8 minutes ago

  @ACTFibernet Customer service rep has put on hold and is not responding its been more than 20min👏

• 
  sathyanarayana (@ReddyvariSathya) reported 18 minutes ago

  @ACTFibernet Issue will always be resolved momentarily but again after a day or two it is same. What is the purpose of resolving it

• 
  Shivaprasad Patil (@iam_Shiva10) reported 22 minutes ago

  @ACTFibernet Worst internet services. My internet services have not been working correctly for a week and I'm tired of raising complaints. It would be best if you guys had a solution; half of the day, the internet is not working.

• 
  Prakash Thirupathi (@Prakashthiru420) reported 22 minutes ago

  @ACTFibernet Yes resolved, but i ask refund for the particular day i pay for monthly not days, so you can refund that day not working

• 
  Marina Rose (@MarinaMrose) reported 25 minutes ago

  @ACTFibernet Since 2pm there is no internet access.. ticket SR10166319726444 has been raised but till now nobody addressed the issue.. Very poor service from you. Previous years you guys were good now it's becoming worse. Customer service nobody answers.. pathetic service

• 
  MSK (@_shujauddin__) reported 26 minutes ago

  @ACTFibernet Complaint was raised two days ago and I still do not have the internet, I am not able to login to my work because of this, 😠

• 
  Subramaniam (@bsubramaniam) reported 30 minutes ago

  Hi @ACTFibernet waited for more than a week for the resolution of SR 10366284354844 Your engineer asked me to call 9121212121 which is a bot IVR with no human being to talk. Next I will be forwarding to all your competitors if I do not get a human to let me know about resolution.

• 
  srinathiyer (@srinathiyer) reported 31 minutes ago

  @ACTFibernet pls get in touch with me account number 102509118120 Your execs state connection cannot be given citing safety rules given that all safety rules have already been violated. Your customer care doesn't work. Pls call me