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ACT outages and service status in Gurgaon, Haryana

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

  • vjakhu
    Vilakshan Jakhu (@vjakhu) reported from Gurgaon, Haryana

    @subhasamaran @prabhuferrari @ACTFibernet @airtelindia But @airtelindia speed sucks in my group housing. 16mbps copper is sub-standard in today’s date! Already killed my landline broadband

  • YogaGurgaon
    Rajeev Ranjan (@YogaGurgaon) reported from Gurgaon, Haryana

    @ACTFibernet Please remove server from my house as I am not using actfiber service, server power is connected to my house, same information give on call center but no action in last three month, please remove in week time else we cut the power connection 1/2

  • CANTDIGESTME
    your well wisher (@CANTDIGESTME) reported from Gurgaon, Haryana

    @ACTFibernet Yes but speed is very slow

  • vikramshukla786
    Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana

    @ACTFibernet @TRAI @DoT_India Account: 113000000233 Service Request - Ticket Number: SR11356992419737 ACT Fibernet has swindled the money paid as advance rental by discounting the service and running away with the money This is a fraud company specializing in financial scams

  • vikramshukla786
    Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana

    @ACTFibernet No internet for last 24 hours Frequent outages Local support team unable to help due to absence of critical tools and inefficient ACT central team Ref. Request no. SR11344515745672 Account no. 113000000233

  • vikramshukla786
    Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana

    @ACTFibernet Hi Could you please confirm the last date of service in Gurgaon and how the refund shall be processed Account no. 113000000233 Thank you

  • tnvsekhar
    tnv sekhar (@tnvsekhar) reported from Gurgaon, Haryana

    @MrSyborg @youbroadband Dear Akram, it’s wrong decision of going with YouBroadBand I strongly suggest ACT Fibernet, I have been using in Hyderabad since 6 years and no issues in services and customer service is too good @ACTFibernet

  • ChetanM39385255
    Chetan Mahajan (@ChetanM39385255) reported from Gurgaon, Haryana

    @ACTFibernet Pls find the SR11067144073164 disconnected raised on 26 Feb still connection not disconnected!!! Poor experience!!!

  • ASinghnaveen
    Naveen Singh (@ASinghnaveen) reported from Gurgaon, Haryana

    @ACTFibernet Request you to please improve your Customer services. I have been trying to reach through your toll free no. but couldn’t. This is really disappointing. Their is some issue with my invoicing. Looking forward for prompt resolution.

  • vikramshukla786
    Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana

    @ACTFibernet Please deactivate the connection & refund the money asap I applaud ACT's decision to withdraw services in the midst of a lockdown, making me run around for a new connection, having technicians at my place for a new connection The best parting gift to a loyal customer Thanx

  • TrishankuBora
    Trishanku Bora (@TrishankuBora) reported from Gurgaon, Haryana

    @ACTFibernet when will u guys be here in Gurugram. WFH is never the same without you guys :/ I miss the uninterrupted services.

  • vikramshukla786
    Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana

    @TRAI @ACTFibernet ACT Fibernet withdrew services from Gurgaon on May 18th Operators shouldn't be allowed to deactivate service in the midst of a lockdown leaving customers in lurch and exposing them to the risk of the pandemic as they scurry for a new connection

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • pranshul_singla
    Pranshul Singla (@pranshul_singla) reported

    @ACTFibernet standard installation timeline passed and still no update. No communication, no information. If your team cannot handle a simple installation on time, how can I expect proper service from you ahead? Please check this immediately. CAF NO 110815776657

  • Eminence01
    Pranav Pethe (@Eminence01) reported

    @ACTFibernet @ACT_Issues You really need to get your act together.. from being so dependable, we have had almost 5 outages in the last 3 months of a few hours everytime.. Address - Prestige Sunnyside Elm, Bangalore 103 with no permanent fix!!

  • Vairavan_V
    விவசாயி (@Vairavan_V) reported

    @ACTFibernet Yesterday afternoon connection resumed. Again today morning connection cut. Very good service?? Entire July month no proper internet we used Extend for one month or cancel my account

  • MahezwaranR
    Maheshwaran R (@MahezwaranR) reported

    @ACTFibernet Consent and they charged a bulk amount for this. Then I called the helpdesk to cancel it and even after cancellation a partial amount needs to be paid from my end. Why are you doing like this and why are you asking us to follow up for n no of times. Worst worst worst service

  • MekaAvinash
    Avinash Meka (@MekaAvinash) reported

    @ACTFibernet Everyone is currently pointing to the backend team. However, the person who contacted me about this doesn't have the power to fix it. If she can't resolve the issue, I'm unclear why she was assigned to handle it. Please connect me with someone who can take action.

  • SrivatsavGorthi
    sri vatsav (@SrivatsavGorthi) reported

    @ACTFibernet Network was not the issue! I did explain you clearly about the installation of cable. Are you even reading the support tickets

  • prasantaa07
    Prashanta Bala (@prasantaa07) reported

    @ACTFibernet No internet connection for the past 2 days, and the issue is still unresolved. The TAT keeps getting pushed further, while the assigned engineer is not responding at all. This is extremely frustrating. 😡😡😡😡😡Ticket ID: SR11081515472384

  • KarthicIyyappa
    Karthic Iyyappa (@KarthicIyyappa) reported

    @ACTFibernet I ordered a 4K Set Top Box on 27 July with a promised delivery within 2 days. Despite multiple follow-ups with customer service, I have neither received the box nor been given a clear or convincing timeline. Ticket# SR10381355245705. Improve your customer service.

  • Finprofz
    FinProfz (@Finprofz) reported

    @ACTFibernet Pathetic . No resolution till now @jagograhakjago

  • karthikalagan
    karthik alagan (@karthikalagan) reported

    This is no longer just an internet outage. It is a serious question of service quality, customer care and accountability. @ACTFibernet — I am asking for: Immediate restoration of my service. Escalation of SR1108149816874 to a senior authority.