ACT outages and service status in Gurgaon, Haryana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Gurgaon, Haryana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Gurgaon, Haryana
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet Please deactivate the connection & refund the money asap I applaud ACT's decision to withdraw services in the midst of a lockdown, making me run around for a new connection, having technicians at my place for a new connection The best parting gift to a loyal customer Thanx
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet Hi Could you please confirm the last date of service in Gurgaon and how the refund shall be processed Account no. 113000000233 Thank you
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet No internet for last 24 hours Frequent outages Local support team unable to help due to absence of critical tools and inefficient ACT central team Ref. Request no. SR11344515745672 Account no. 113000000233
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Trishanku Bora (@TrishankuBora) reported from Gurgaon, Haryana@ACTFibernet when will u guys be here in Gurugram. WFH is never the same without you guys :/ I miss the uninterrupted services.
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Vilakshan Jakhu (@vjakhu) reported from Gurgaon, Haryana@subhasamaran @prabhuferrari @ACTFibernet @airtelindia But @airtelindia speed sucks in my group housing. 16mbps copper is sub-standard in today’s date! Already killed my landline broadband
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet @TRAI @DoT_India Account: 113000000233 Service Request - Ticket Number: SR11356992419737 ACT Fibernet has swindled the money paid as advance rental by discounting the service and running away with the money This is a fraud company specializing in financial scams
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@TRAI @ACTFibernet ACT Fibernet withdrew services from Gurgaon on May 18th Operators shouldn't be allowed to deactivate service in the midst of a lockdown leaving customers in lurch and exposing them to the risk of the pandemic as they scurry for a new connection
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tnv sekhar (@tnvsekhar) reported from Gurgaon, Haryana@MrSyborg @youbroadband Dear Akram, it’s wrong decision of going with YouBroadBand I strongly suggest ACT Fibernet, I have been using in Hyderabad since 6 years and no issues in services and customer service is too good @ACTFibernet
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Rajeev Ranjan (@YogaGurgaon) reported from Gurgaon, Haryana@ACTFibernet Please remove server from my house as I am not using actfiber service, server power is connected to my house, same information give on call center but no action in last three month, please remove in week time else we cut the power connection 1/2
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Naveen Singh (@ASinghnaveen) reported from Gurgaon, Haryana@ACTFibernet Request you to please improve your Customer services. I have been trying to reach through your toll free no. but couldn’t. This is really disappointing. Their is some issue with my invoicing. Looking forward for prompt resolution.
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your well wisher (@CANTDIGESTME) reported from Gurgaon, Haryana@ACTFibernet Yes but speed is very slow
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Arjun (@RealArjunnc) reported@ACTFibernet It's been almost 2hr since my complaint. Any chances of an internet getting restored?
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MAHENDRAN G (@pri4mahesh_g) reported@ACTFibernet @TRAI no response from anyone from act and I am following it up daily from November 20th till date. No callbacks or issue closed. Is Anyone looking at it. Even Twitter response also no use
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MAHENDRAN G (@pri4mahesh_g) reported@ACTFibernet @TRAI heights of service, act executive has failed to disconnect the connection post my request and I have been charged for rental which I haven’t used, still the bill outstanding shows as ₹546.30 for no error from my end. No call backs or closure done yet
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Ekta Sharma (@just_gimme_chai) reported@ACTFibernet @ACTFibernetHYD What a scam you run! I asked for disconnection last month, your CSE told you can disconnect when your validity ends, then he disconnected and then again after a few hours reactivated the service. Now you are asking for money to disconnect! TOTAL SCAM
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Upendra (@Upen828) reported@ACTFibernet As a initial promise I was asked to buy 3 months advance rental and get a router or one month rental wavier. Now the person is trying to promote 6 months rental and free router. I am not sure if ACT management is looking into such DSAT issue and helping coustomers to resolve.
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Reema Rodrigues (@ReemaRodrigues8) reported@ACTFibernet @ACTFibernet There is no internet for about 16 hrs in my area. Please fix it asap
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Abhishek (@abhiven92) reported@ACTFibernet Without my knowledge the ticket has also been closed- SR10166786399534. I have responded that the issue has not been closed to the number but it says no ticket is available.
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Shantanu Chatterjee (@shaan_tanu) reported@ACTFibernet Horrible first experience interfacing with your customer care. No issues get resolved! Major account related issue not attended to!! What’s going on?
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Dinesh Nuti (@DineshNuti) reported@ACTFibernet Please stop sending these bot responses - This is what I received just now and I am not surprised if this is postponed too. """Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 11-Jan(DD/MM) 16:00 to 19:30. Team ACT"""
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Davis Dsouza (@daviszion) reported@ACTFibernet you guys take monthly subscription amount for providing no internet? How much time should I contact for resolution?