ACT Outage Report in Gurgaon, State of Haryāna
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Gurgaon, State of Haryāna
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gurgaon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 30: Problems at ACT
ACT is having issues since 08:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (75%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (2%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Gurgaon, State of Haryāna
The most recent ACT outage reports came from the following cities: Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi |
Internet | |
| Delhi |
Total Blackout | |
| Delhi |
Wi-fi | |
| Delhi |
Internet | |
| Delhi |
||
| Delhi |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Gurgaon, State of Haryāna
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Aojesh Shrivastava 🇮🇳 #iQOOZ7Series
(@Aojeshhh) reported
from
Delhi, National Capital Territory of Delhi
Dear @ACTFibernet Your service is down, and I cannot login also, it says something went wrong or Incorrect Mobile number. Whome to connect with now? It's urgent!
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Chetan Mahajan
(@ChetanM39385255) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Pls find the SR11067144073164 disconnected raised on 26 Feb still connection not disconnected!!! Poor experience!!!
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Rajeev Ranjan
(@YogaGurgaon) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Please remove server from my house as I am not using actfiber service, server power is connected to my house, same information give on call center but no action in last three month, please remove in week time else we cut the power connection 1/2
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet @TRAI @DoT_India Account: 113000000233 Service Request - Ticket Number: SR11356992419737 ACT Fibernet has swindled the money paid as advance rental by discounting the service and running away with the money This is a fraud company specializing in financial scams
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@TRAI @ACTFibernet ACT Fibernet withdrew services from Gurgaon on May 18th Operators shouldn't be allowed to deactivate service in the midst of a lockdown leaving customers in lurch and exposing them to the risk of the pandemic as they scurry for a new connection
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Please deactivate the connection & refund the money asap I applaud ACT's decision to withdraw services in the midst of a lockdown, making me run around for a new connection, having technicians at my place for a new connection The best parting gift to a loyal customer Thanx
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Hi Could you please confirm the last date of service in Gurgaon and how the refund shall be processed Account no. 113000000233 Thank you
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet No internet for last 24 hours Frequent outages Local support team unable to help due to absence of critical tools and inefficient ACT central team Ref. Request no. SR11344515745672 Account no. 113000000233
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Trishanku Bora
(@TrishankuBora) reported
from
Gurgaon, State of Haryāna
@ACTFibernet when will u guys be here in Gurugram. WFH is never the same without you guys :/ I miss the uninterrupted services.
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Naveen Singh
(@ASinghnaveen) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Request you to please improve your Customer services. I have been trying to reach through your toll free no. but couldn’t. This is really disappointing. Their is some issue with my invoicing. Looking forward for prompt resolution.
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Vilakshan Jakhu
(@vjakhu) reported
from
Gurgaon, State of Haryāna
@subhasamaran @prabhuferrari @ACTFibernet @airtelindia But @airtelindia speed sucks in my group housing. 16mbps copper is sub-standard in today’s date! Already killed my landline broadband
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your well wisher
(@CANTDIGESTME) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Yes but speed is very slow
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tnv sekhar
(@tnvsekhar) reported
from
Gurgaon, State of Haryāna
@MrSyborg @youbroadband Dear Akram, it’s wrong decision of going with YouBroadBand I strongly suggest ACT Fibernet, I have been using in Hyderabad since 6 years and no issues in services and customer service is too good @ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Follows you
(@futureEmperor) reported
@ACTFibernet My internet has been down for more than 48 hours and still there is no resolution. You app is not registering complaints and is unoperable. I have been severly impacted by this and trying to survive on poor mobile internet by paying additional money.
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Infinite Aura
(@Infiniteaura93) reported
@ACTFibernet Hi Team, I am using Act fibernet for more than 2+ years. When I try to login, it is saying as account doesn't exist....
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Khan
(@aliik99) reported
@ACTFibernet This is 3 time I'm facing the issue.. and your team takes a lot of time to resolve the issue! It's a big problem for WFH employee
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Khan
(@aliik99) reported
@ACTFibernet @ACTFibernetHYD I am not able to log in to Act application. I'm using act fibre net for the past 2.5 years. Suddenly, im not able to log in via phone number, and my Internet is not working. Account number : 101669324207
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karthik
(@karthikraoul) reported
@ACTFibernet Hello team ,I am not able login into my account can you please help me
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Durgesh Yadav
(@traditionalishq) reported
@ACTFibernet Hi, I already have an open ticket (SR11076058640264) with an estimated resolution time of June 30, 9 PM — still no fix. Internet stops every 2 days. Who will answer for this downtime? Should I keep paying for a service that barely works? Please resolve this permanently.
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James Raj
(@idharmahere) reported
@ACTFibernet Your TAT over.. Worst service from you
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addydonzaii
(@addydonzaii123) reported
but still, I have not received a call. Without me knowing, they have closed the request of mine to speak to the manager by saying the issue is resolved. Such a pathetic customer service. Shame on you @ACTFibernet.
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addydonzaii
(@addydonzaii123) reported
@ACTFibernet, what's going on? Is your company so incompetent that you guys are not able to resolve a reoccurring issues? This is so pathetic and frustrating. I am facing a reoccurring issue. You guys are saying that it is resolved, but still, I am facing the same issues often.
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Anand
(@sukuanand) reported
@ACTFibernet no companies has policies like this to eat customer hard earned money, policy should be either it can be transferred to original payment mode or wallet it cannot be onesided