ACT outages and service status in Gurgaon, Haryana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Gurgaon, Haryana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Gurgaon, Haryana
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Trishanku Bora (@TrishankuBora) reported from Gurgaon, Haryana@ACTFibernet when will u guys be here in Gurugram. WFH is never the same without you guys :/ I miss the uninterrupted services.
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet No internet for last 24 hours Frequent outages Local support team unable to help due to absence of critical tools and inefficient ACT central team Ref. Request no. SR11344515745672 Account no. 113000000233
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet Please deactivate the connection & refund the money asap I applaud ACT's decision to withdraw services in the midst of a lockdown, making me run around for a new connection, having technicians at my place for a new connection The best parting gift to a loyal customer Thanx
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet Hi Could you please confirm the last date of service in Gurgaon and how the refund shall be processed Account no. 113000000233 Thank you
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Vilakshan Jakhu (@vjakhu) reported from Gurgaon, Haryana@subhasamaran @prabhuferrari @ACTFibernet @airtelindia But @airtelindia speed sucks in my group housing. 16mbps copper is sub-standard in today’s date! Already killed my landline broadband
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Chetan Mahajan (@ChetanM39385255) reported from Gurgaon, Haryana@ACTFibernet Pls find the SR11067144073164 disconnected raised on 26 Feb still connection not disconnected!!! Poor experience!!!
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Rajeev Ranjan (@YogaGurgaon) reported from Gurgaon, Haryana@ACTFibernet Please remove server from my house as I am not using actfiber service, server power is connected to my house, same information give on call center but no action in last three month, please remove in week time else we cut the power connection 1/2
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Naveen Singh (@ASinghnaveen) reported from Gurgaon, Haryana@ACTFibernet Request you to please improve your Customer services. I have been trying to reach through your toll free no. but couldn’t. This is really disappointing. Their is some issue with my invoicing. Looking forward for prompt resolution.
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your well wisher (@CANTDIGESTME) reported from Gurgaon, Haryana@ACTFibernet Yes but speed is very slow
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet @TRAI @DoT_India Account: 113000000233 Service Request - Ticket Number: SR11356992419737 ACT Fibernet has swindled the money paid as advance rental by discounting the service and running away with the money This is a fraud company specializing in financial scams
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@TRAI @ACTFibernet ACT Fibernet withdrew services from Gurgaon on May 18th Operators shouldn't be allowed to deactivate service in the midst of a lockdown leaving customers in lurch and exposing them to the risk of the pandemic as they scurry for a new connection
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tnv sekhar (@tnvsekhar) reported from Gurgaon, Haryana@MrSyborg @youbroadband Dear Akram, it’s wrong decision of going with YouBroadBand I strongly suggest ACT Fibernet, I have been using in Hyderabad since 6 years and no issues in services and customer service is too good @ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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1998🏏📽️🛕 (@sairamkaipa) reported@ACTFibernet Already 40 hours completed asking for more 24 to 48 hours great service
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Babu (@Babu245489411) reportedACT Fibernet — your customer service is an absolute disgrace. Forcing us to wait 20+ minutes just to raise an issue is unacceptable, and after 24 hours there’s still no resolution or accountability. This level of negligence is infuriating. . #ACTFibernet #PoorService
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Pradeep Parakuth (@pradeepnairz) reported@ACTFibernet the issue is not solved it been more than 30 hrs without internet. tickets raised are not addressed ! And request to cancel subscription is also not addressed. Kindly cancel my subscription.
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Babu (@Babu245489411) reported@ACT Fibernet — your support team seems more focused on giving lame excuses than actually fixing problems. 20+ minutes wait time, 24 hours of downtime, and still no real resolution—just scripted responses and blame-shifting. This is beyond frustrating. #ACTFibernet #PoorService
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leo joseph (@Joseph91Leo) reported@ACTFibernet writing with regards to the ticket number SR10280008026254 raised 29 April at 20:00 till now the issue is not resolved. Kindly look into getting this resolved.
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Pheonix (@tae_crew_) reported@ACTFibernet Get my wifi configured ASAP I WILL NOT PAY FOR THE WHOLE MONTH WHEN MY WIFI IS NOT WORKING
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DGMCITY BSNLJAIPUR (@dgmcity32689) reported@ACTFibernet It is intimated that ACT damaged the BSNL OFC cable yesterday near NRI Exchange Jaipur during HDD work. Kindly arrange for restoration of said fault as the BSNL whole network of this area is completely down which is a revenue loss to BSNL and customer dissatisfaction
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sathishraj (@sathishraj259) reportedDisappointed with @ACTFibernet. It’s been 4 days since my ticket (SR10379971827534) was raised with no fix in sight. Reliable connectivity is essential—please update me on the status worst customer service @ACTFibernet
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Harsha J (@c236_j) reported@ACTFibernet @ACTFibernet Your staff continue to delay this resolution. You’re simply trying to drag this on indefinitely. @airtelindia I’d like to switch to your service.
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Patriot Pulse (@Patriot_Pulse_) reportedWhat a worst service @ACTFibernet . It's been 2 days since there is no internet connection. Your Technical Team is not Picking up the calls . There is no other option other than changing the service to Airtel/Jio.