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ACT outages and service status in Gurgaon, Haryana

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

  • vikramshukla786
    Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana

    @ACTFibernet Please deactivate the connection & refund the money asap I applaud ACT's decision to withdraw services in the midst of a lockdown, making me run around for a new connection, having technicians at my place for a new connection The best parting gift to a loyal customer Thanx

  • vikramshukla786
    Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana

    @ACTFibernet @TRAI @DoT_India Account: 113000000233 Service Request - Ticket Number: SR11356992419737 ACT Fibernet has swindled the money paid as advance rental by discounting the service and running away with the money This is a fraud company specializing in financial scams

  • TrishankuBora
    Trishanku Bora (@TrishankuBora) reported from Gurgaon, Haryana

    @ACTFibernet when will u guys be here in Gurugram. WFH is never the same without you guys :/ I miss the uninterrupted services.

  • vikramshukla786
    Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana

    @ACTFibernet Hi Could you please confirm the last date of service in Gurgaon and how the refund shall be processed Account no. 113000000233 Thank you

  • vjakhu
    Vilakshan Jakhu (@vjakhu) reported from Gurgaon, Haryana

    @subhasamaran @prabhuferrari @ACTFibernet @airtelindia But @airtelindia speed sucks in my group housing. 16mbps copper is sub-standard in today’s date! Already killed my landline broadband

  • ChetanM39385255
    Chetan Mahajan (@ChetanM39385255) reported from Gurgaon, Haryana

    @ACTFibernet Pls find the SR11067144073164 disconnected raised on 26 Feb still connection not disconnected!!! Poor experience!!!

  • YogaGurgaon
    Rajeev Ranjan (@YogaGurgaon) reported from Gurgaon, Haryana

    @ACTFibernet Please remove server from my house as I am not using actfiber service, server power is connected to my house, same information give on call center but no action in last three month, please remove in week time else we cut the power connection 1/2

  • tnvsekhar
    tnv sekhar (@tnvsekhar) reported from Gurgaon, Haryana

    @MrSyborg @youbroadband Dear Akram, it’s wrong decision of going with YouBroadBand I strongly suggest ACT Fibernet, I have been using in Hyderabad since 6 years and no issues in services and customer service is too good @ACTFibernet

  • vikramshukla786
    Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana

    @TRAI @ACTFibernet ACT Fibernet withdrew services from Gurgaon on May 18th Operators shouldn't be allowed to deactivate service in the midst of a lockdown leaving customers in lurch and exposing them to the risk of the pandemic as they scurry for a new connection

  • vikramshukla786
    Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana

    @ACTFibernet No internet for last 24 hours Frequent outages Local support team unable to help due to absence of critical tools and inefficient ACT central team Ref. Request no. SR11344515745672 Account no. 113000000233

  • CANTDIGESTME
    your well wisher (@CANTDIGESTME) reported from Gurgaon, Haryana

    @ACTFibernet Yes but speed is very slow

  • ASinghnaveen
    Naveen Singh (@ASinghnaveen) reported from Gurgaon, Haryana

    @ACTFibernet Request you to please improve your Customer services. I have been trying to reach through your toll free no. but couldn’t. This is really disappointing. Their is some issue with my invoicing. Looking forward for prompt resolution.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Mudassi71375896
    M D S R (@Mudassi71375896) reported

    Dear @ACTFibernet , Our Complaint Number: SR10280074932684, I have Raised the issue since Morning, But Still I didn't get any Solution. I'm Trying to contact Your agent but they are responding. I need the Solution.

  • Muzammil4802522
    Muzammil (@Muzammil4802522) reported

    @ACTFibernet I have to change the wiring connection of act Fibernet please send someone to near my location from past 3 days I am informing no one is reaching pathetic service

  • rajat_hegde
    Rajat Hegde (@rajat_hegde) reported

    @ACTFibernet Internet is not working since yesterday. We are unable to work from home. Never faced such delay in resolution with Airtel in my parent's home. I think it is time to switch. SR10280063009274

  • CKREDDY330852
    CKREDDY (@CKREDDY330852) reported

    @ACTFibernet 3 days. No internet and no response. Account number: 101735161552 SR: SR10180032872522 I asked to move service to opposite house as we moved within the lane. . We still have to pay for the down time as well. Pathetic.

  • Shubham75182222
    Shubham (@Shubham75182222) reported

    @ACTFibernet please help me in resolution for this ticket #SR10279997225012. It has been more than 48 hrs. No one has come to install the router yet nor picking the call. Is it so much difficult to get an internet connection in Bangalore for last 3 days ?

  • souradeepseng14
    souradeep sengupta (@souradeepseng14) reported

    @ACTFibernet Account no 102657127173 Complaint Ticket ID : SR10280081244234 Kindly resolve at the earliest. Your customer service executives have been absolutely useless to provide any timelines! No internet since the hailstorm 3 days back!!!!

  • sdeepak_01
    Deepak (@sdeepak_01) reported

    @ACTFibernet @ACTFibernet Issue is still unresolved even after 3 days. All work getting disrupted due to no internet

  • Varun_Devil28
    Varun Manchanda (@Varun_Devil28) reported

    Worst experience @ACTFibernetHYD @ACTFibernet for doing fraud with me, I register for new wifi request on Friday and from then no calls nothing, I’ll now file case in @jagograhakjago And they even took my money.

  • vinothz1
    vinothz1 (@vinothz1) reported

    @ACTFibernet i took connection apr 29. Till now they connection is down. They closing the ticket without rectifying issue. Customer care executive answering with attitude. This is the worst experience i am facing with Internet provider. SR10380047971474. None contacted me tillnow

  • ANagshenkre
    Anand Nagshenkre (@ANagshenkre) reported

    @ACTFibernet Internet is not working from morning 10 AM , please fix it today on urgent basis . And why your customer service is so poor which fails answer user calls Account ID : 102640194877 Contact : 9035135865