ACT Outage Report in Gurgaon, State of Haryāna
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Gurgaon, State of Haryāna
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gurgaon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at ACT
ACT is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (17%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Gurgaon, State of Haryāna
The most recent ACT outage reports came from the following cities: Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi |
Internet | |
| Gurgaon |
Internet | |
| Delhi |
Internet | |
| Delhi |
Internet | |
| Delhi |
Internet | |
| Gurgaon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Gurgaon, State of Haryāna
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Trishanku Bora
(@TrishankuBora) reported
from
Gurgaon, State of Haryāna
@ACTFibernet when will u guys be here in Gurugram. WFH is never the same without you guys :/ I miss the uninterrupted services.
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your well wisher
(@CANTDIGESTME) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Yes but speed is very slow
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Aojesh Shrivastava 🇮🇳 #iQOOZ7Series
(@Aojeshhh) reported
from
Delhi, National Capital Territory of Delhi
Dear @ACTFibernet Your service is down, and I cannot login also, it says something went wrong or Incorrect Mobile number. Whome to connect with now? It's urgent!
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Hi Could you please confirm the last date of service in Gurgaon and how the refund shall be processed Account no. 113000000233 Thank you
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet @TRAI @DoT_India Account: 113000000233 Service Request - Ticket Number: SR11356992419737 ACT Fibernet has swindled the money paid as advance rental by discounting the service and running away with the money This is a fraud company specializing in financial scams
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Chetan Mahajan
(@ChetanM39385255) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Pls find the SR11067144073164 disconnected raised on 26 Feb still connection not disconnected!!! Poor experience!!!
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@TRAI @ACTFibernet ACT Fibernet withdrew services from Gurgaon on May 18th Operators shouldn't be allowed to deactivate service in the midst of a lockdown leaving customers in lurch and exposing them to the risk of the pandemic as they scurry for a new connection
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tnv sekhar
(@tnvsekhar) reported
from
Gurgaon, State of Haryāna
@MrSyborg @youbroadband Dear Akram, it’s wrong decision of going with YouBroadBand I strongly suggest ACT Fibernet, I have been using in Hyderabad since 6 years and no issues in services and customer service is too good @ACTFibernet
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Please deactivate the connection & refund the money asap I applaud ACT's decision to withdraw services in the midst of a lockdown, making me run around for a new connection, having technicians at my place for a new connection The best parting gift to a loyal customer Thanx
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Naveen Singh
(@ASinghnaveen) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Request you to please improve your Customer services. I have been trying to reach through your toll free no. but couldn’t. This is really disappointing. Their is some issue with my invoicing. Looking forward for prompt resolution.
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Vilakshan Jakhu
(@vjakhu) reported
from
Gurgaon, State of Haryāna
@subhasamaran @prabhuferrari @ACTFibernet @airtelindia But @airtelindia speed sucks in my group housing. 16mbps copper is sub-standard in today’s date! Already killed my landline broadband
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet No internet for last 24 hours Frequent outages Local support team unable to help due to absence of critical tools and inefficient ACT central team Ref. Request no. SR11344515745672 Account no. 113000000233
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Rajeev Ranjan
(@YogaGurgaon) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Please remove server from my house as I am not using actfiber service, server power is connected to my house, same information give on call center but no action in last three month, please remove in week time else we cut the power connection 1/2
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Pradip Dabhi
(@pradipdabhi) reported
@ACTFibernet My broadband connection is down since 10:30 am . It is down more than 6 hours..it is not acceptable. Ticket no . SR11778770624844
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Anirudh
(@Kollipara_Ani) reported
@ACTFibernet ticket id: SR10178669626174, fraudulent activities being done by service agent Laxman in Yapral area, Hyderabad. Asking customers to purchase battery backup, not resolving the issue, closing the complaint without resolving.
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manikanta KLMN
(@ManikantaKlmn) reported
@ACTFibernet what a ****** service… WiFi is not working from afternoon and my issue is not resolved even after multiple follow-ups… why you’re charging for thirty days when you’re providing services for 24 to 25 days in a month.
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Pranav K
(@_pranavkrishna) reported
@ACTFibernet @ACTFibernet There has been no internet connectivity for over 1 day after ACT’s field visit, during which the junction box was removed and the connection was not restored and no resolution yet. SR10378602423305 / SR10378740844394 Requesting immediate restoration or refund.
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Raghul Rocky
(@rmbakettapaiyan) reported
Dear @ACTFibernet i had disconnected your service a month back and ur calling me again and again to recharge. It feels like threatening call, its a customer wish to continue or discontinue the service
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Vishal Kukreja
(@Cooltechvishal) reported
@ACTFibernet Also, I do not want any callback from your sales agent. I know @ACTFibernet not your sales agent who made the false promises to me. Also, i got a call from one of your customer agent as well, he was very abusive and disrespectful. @excitel_rocks is the best in my area.
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Vishal Kukreja
(@Cooltechvishal) reported
One of the worst services ever by @ACTFibernet Your agents and your customer service team is the worst. Your sales agents makes false promises before selling the plan. Once it's installed, your EGO and Monopoly comes.
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J̶u̶S̶t̶ ̶J̶o̶E̶ 🇵🇸
(@DrunkatNou) reported
ootha dei fix up asap @/ACTFibernet
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Rakshit Sharma
(@Rakshittsharma) reported
Extremely disappointed with @ACTFibernet. Executive Ajay Kumar was responsive till payment. After installation, facing speed issues. Service engineer Dinesh confirmed mesh required but now both are unresponsive. Please cancel my connection, take back device & refund immediately.
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Shashank
(@shashank_badkul) reported
@ACTFibernet SR12278775817554 very poor speed. All i am being told is to OFF/ON router since yesterday. Very poor customer service from ACT