ACT Outage Report in Gurgaon, State of Haryāna
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Gurgaon, State of Haryāna
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gurgaon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (20%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Gurgaon, State of Haryāna
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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tnv sekhar
(@tnvsekhar) reported
from
Gurgaon, State of Haryāna
@MrSyborg @youbroadband Dear Akram, it’s wrong decision of going with YouBroadBand I strongly suggest ACT Fibernet, I have been using in Hyderabad since 6 years and no issues in services and customer service is too good @ACTFibernet
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet @TRAI @DoT_India Account: 113000000233 Service Request - Ticket Number: SR11356992419737 ACT Fibernet has swindled the money paid as advance rental by discounting the service and running away with the money This is a fraud company specializing in financial scams
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Aojesh Shrivastava 🇮🇳 #iQOOZ7Series
(@Aojeshhh) reported
from
Delhi, National Capital Territory of Delhi
Dear @ACTFibernet Your service is down, and I cannot login also, it says something went wrong or Incorrect Mobile number. Whome to connect with now? It's urgent!
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your well wisher
(@CANTDIGESTME) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Yes but speed is very slow
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Rajeev Ranjan
(@YogaGurgaon) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Please remove server from my house as I am not using actfiber service, server power is connected to my house, same information give on call center but no action in last three month, please remove in week time else we cut the power connection 1/2
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Please deactivate the connection & refund the money asap I applaud ACT's decision to withdraw services in the midst of a lockdown, making me run around for a new connection, having technicians at my place for a new connection The best parting gift to a loyal customer Thanx
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Naveen Singh
(@ASinghnaveen) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Request you to please improve your Customer services. I have been trying to reach through your toll free no. but couldn’t. This is really disappointing. Their is some issue with my invoicing. Looking forward for prompt resolution.
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet No internet for last 24 hours Frequent outages Local support team unable to help due to absence of critical tools and inefficient ACT central team Ref. Request no. SR11344515745672 Account no. 113000000233
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Hi Could you please confirm the last date of service in Gurgaon and how the refund shall be processed Account no. 113000000233 Thank you
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@TRAI @ACTFibernet ACT Fibernet withdrew services from Gurgaon on May 18th Operators shouldn't be allowed to deactivate service in the midst of a lockdown leaving customers in lurch and exposing them to the risk of the pandemic as they scurry for a new connection
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Chetan Mahajan
(@ChetanM39385255) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Pls find the SR11067144073164 disconnected raised on 26 Feb still connection not disconnected!!! Poor experience!!!
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Vilakshan Jakhu
(@vjakhu) reported
from
Gurgaon, State of Haryāna
@subhasamaran @prabhuferrari @ACTFibernet @airtelindia But @airtelindia speed sucks in my group housing. 16mbps copper is sub-standard in today’s date! Already killed my landline broadband
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Trishanku Bora
(@TrishankuBora) reported
from
Gurgaon, State of Haryāna
@ACTFibernet when will u guys be here in Gurugram. WFH is never the same without you guys :/ I miss the uninterrupted services.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Hemank Mehtani
(@HemankMeht77668) reported
@ACTFibernet KINDLY RESPOND. There’s no help from ACT for the customers at 8pm? What are we supposed to do? This issue is recurring. Always something wrong with th ACT box
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Kunal Pal 🇮🇳
(@KunalPa58187815) reported
I’ve been an ACT customer for 5+ years. After shifting from HYD to BLR in Sep’25, my balance wasn’t transferred, and now my Wi-Fi is suspended. Ticket SR10178443726906 raised, but issue unresolved. Please adjust balance & restore connection urgently. #ACTFibernet @ACTFibernet
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murali
(@muralipiyer) reported
@ACTFibernet i had changed plan and paid for 6 months just a few weeks ago. But now i have no internet. Plz send someone to fix this.
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Vishwanath
(@vishwatw) reported
@ACTFibernet The new ticket #SR10878415864957 has just increased the resolution time. I am requesting for the update on the ticket SR10878364456393 – ETR (22/12/2025 12:30 PM)
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Sharp_sri
(@_sharp_sri_) reported
@ACTFibernet Internet not working and zero support response. Tried all channels, raised tickets, but no resolution till now. Worst customer service experience. Is anyone even monitoring complaints? Please resolve ASAP.
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Deepak Kumar
(@Dk904420) reported
@excitel_rocks ticket 75007616 is pending from 5Day SLA already breach, customer care just copy the line but no solution @ComwayInternet @ACTFibernet , please provide annual package 400Mbps plant
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NARESH
(@NARESHCOOL) reported
@airtelindia It's been more than 48hrs my internet is down. No sign of help arriving to sort Acc#7038523584 problem. Should I switch to @ACTFibernet
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Shiva Rajput
(@shivarajput72) reported
@ACTFibernet Internet has been completely down for 2 days now. Despite repeated complaints, there is zero response and no resolution. This level of service is unacceptable. Fix this immediately. Ticket no: SR11078421137294 #ACTFibernet #NoInternet #PoorService
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B#@t!-G
(@bhatimanan12) reported
@ACTFibernet My ACT account number is 117688369760. My internet is not working since 24 Dec’25. I have raised multiple complaints but no technician has visited yet. Every time I’m told it’s escalated but no resolution. This is very poor service. Please resolve urgently.
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Spartan_Trader
(@SpartanSPR) reported
@ACTFibernet It was resilved yesterday afternoon, Now again its down, please fix that ASAP !!