ACT Outage Report in Gurgaon, State of Haryāna
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Gurgaon, State of Haryāna
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gurgaon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (3%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Gurgaon, State of Haryāna
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Aojesh Shrivastava 🇮🇳 #iQOOZ7Series
(@Aojeshhh) reported
from
Delhi, National Capital Territory of Delhi
Dear @ACTFibernet Your service is down, and I cannot login also, it says something went wrong or Incorrect Mobile number. Whome to connect with now? It's urgent!
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Hi Could you please confirm the last date of service in Gurgaon and how the refund shall be processed Account no. 113000000233 Thank you
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet @TRAI @DoT_India Account: 113000000233 Service Request - Ticket Number: SR11356992419737 ACT Fibernet has swindled the money paid as advance rental by discounting the service and running away with the money This is a fraud company specializing in financial scams
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Naveen Singh
(@ASinghnaveen) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Request you to please improve your Customer services. I have been trying to reach through your toll free no. but couldn’t. This is really disappointing. Their is some issue with my invoicing. Looking forward for prompt resolution.
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Vilakshan Jakhu
(@vjakhu) reported
from
Gurgaon, State of Haryāna
@subhasamaran @prabhuferrari @ACTFibernet @airtelindia But @airtelindia speed sucks in my group housing. 16mbps copper is sub-standard in today’s date! Already killed my landline broadband
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet No internet for last 24 hours Frequent outages Local support team unable to help due to absence of critical tools and inefficient ACT central team Ref. Request no. SR11344515745672 Account no. 113000000233
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Chetan Mahajan
(@ChetanM39385255) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Pls find the SR11067144073164 disconnected raised on 26 Feb still connection not disconnected!!! Poor experience!!!
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tnv sekhar
(@tnvsekhar) reported
from
Gurgaon, State of Haryāna
@MrSyborg @youbroadband Dear Akram, it’s wrong decision of going with YouBroadBand I strongly suggest ACT Fibernet, I have been using in Hyderabad since 6 years and no issues in services and customer service is too good @ACTFibernet
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@TRAI @ACTFibernet ACT Fibernet withdrew services from Gurgaon on May 18th Operators shouldn't be allowed to deactivate service in the midst of a lockdown leaving customers in lurch and exposing them to the risk of the pandemic as they scurry for a new connection
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Trishanku Bora
(@TrishankuBora) reported
from
Gurgaon, State of Haryāna
@ACTFibernet when will u guys be here in Gurugram. WFH is never the same without you guys :/ I miss the uninterrupted services.
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Rajeev Ranjan
(@YogaGurgaon) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Please remove server from my house as I am not using actfiber service, server power is connected to my house, same information give on call center but no action in last three month, please remove in week time else we cut the power connection 1/2
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Please deactivate the connection & refund the money asap I applaud ACT's decision to withdraw services in the midst of a lockdown, making me run around for a new connection, having technicians at my place for a new connection The best parting gift to a loyal customer Thanx
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your well wisher
(@CANTDIGESTME) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Yes but speed is very slow
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Hari
(@Hari03843882) reported
@ACTFibernet one of the worst service provider.Even for existing customer they are not serving properly
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sriram2279
(@sriram221179) reported
@ACTFibernet @bada_paww Manipulation of csat in act. If they get low scoring in csat they call customer on sunday they harrase and bang phone. They call from spam number. Something is not right with act.
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Gowtham Jose
(@GowthamJose) reported
@ACTFibernet At the earliest is not okay enough, non-named providers in a t4 city give much better service than you. I need this resolved immediately. 16 hours is ample enough time.
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sriram2279
(@sriram221179) reported
@ACTFibernet @KRISHNA83138665 Stop giving false promises. Ask your staff to treat customer properly first. A person called yamini from chennai branch office called customer on Sunday and harrased need explanation justice. What is need for her to harrase a customer calling voluntarily on Sunday.
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Chandramohan PL
(@chandramohanpl) reported
@ACTFibernet experiencing internet outage for close to 24 hours. I have raised the SR SR10365018811104. Please help in resolving it
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ƤƦƛƝƛƳ
(@yoyoPRAAA) reported
@ACTFibernet my internet is not working since 2 days and I have raised complaint regarding this issue but they are updating ETR everyday since 2 days. Please escalate the ticket. Ticket number SR10165010413174 Please fix the issue as soon as possible.
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sriram2279
(@sriram221179) reported
@ACTFibernet @bada_paww Stop giving false promises. Ask your staff to treat customer properly first. A person called yamini from chennai branch office called customer on Sunday and harrased need explanation justice. What is need for her to harrase a customer calling voluntarily on Sunday.
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Brijesh Singh
(@Brijesh96035542) reported
@ACTFibernet this is very pathetic service of yours. Making customers fool. Now your team has created one ticket SR10265025393628 and stated we can't help you further. Is their any escalation path for helping customers?
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AssaultSethu 2.0
(@Assault002) reported
@ACTFibernet is becoming one of the bad services for internet. I have put new wifi connection 10 days ago and I got 2 times of no internet connection issue. Highly disappointed with your service @ActfiberC
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sriram2279
(@sriram221179) reported
@ACTFibernet @ManojTamilaras Stop giving false promises. Ask your staff to treat customer properly first. A person called yamini from chennai branch office called customer on Sunday and harrased need explanation justice. What is need for her to harrase a customer calling voluntarily on Sunday.