ACT outages and service status in Gurgaon, Haryana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Gurgaon, Haryana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Gurgaon, Haryana
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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tnv sekhar (@tnvsekhar) reported from Gurgaon, Haryana@MrSyborg @youbroadband Dear Akram, it’s wrong decision of going with YouBroadBand I strongly suggest ACT Fibernet, I have been using in Hyderabad since 6 years and no issues in services and customer service is too good @ACTFibernet
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet @TRAI @DoT_India Account: 113000000233 Service Request - Ticket Number: SR11356992419737 ACT Fibernet has swindled the money paid as advance rental by discounting the service and running away with the money This is a fraud company specializing in financial scams
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Vilakshan Jakhu (@vjakhu) reported from Gurgaon, Haryana@subhasamaran @prabhuferrari @ACTFibernet @airtelindia But @airtelindia speed sucks in my group housing. 16mbps copper is sub-standard in today’s date! Already killed my landline broadband
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Naveen Singh (@ASinghnaveen) reported from Gurgaon, Haryana@ACTFibernet Request you to please improve your Customer services. I have been trying to reach through your toll free no. but couldn’t. This is really disappointing. Their is some issue with my invoicing. Looking forward for prompt resolution.
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet No internet for last 24 hours Frequent outages Local support team unable to help due to absence of critical tools and inefficient ACT central team Ref. Request no. SR11344515745672 Account no. 113000000233
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Trishanku Bora (@TrishankuBora) reported from Gurgaon, Haryana@ACTFibernet when will u guys be here in Gurugram. WFH is never the same without you guys :/ I miss the uninterrupted services.
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet Hi Could you please confirm the last date of service in Gurgaon and how the refund shall be processed Account no. 113000000233 Thank you
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@TRAI @ACTFibernet ACT Fibernet withdrew services from Gurgaon on May 18th Operators shouldn't be allowed to deactivate service in the midst of a lockdown leaving customers in lurch and exposing them to the risk of the pandemic as they scurry for a new connection
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet Please deactivate the connection & refund the money asap I applaud ACT's decision to withdraw services in the midst of a lockdown, making me run around for a new connection, having technicians at my place for a new connection The best parting gift to a loyal customer Thanx
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Rajeev Ranjan (@YogaGurgaon) reported from Gurgaon, Haryana@ACTFibernet Please remove server from my house as I am not using actfiber service, server power is connected to my house, same information give on call center but no action in last three month, please remove in week time else we cut the power connection 1/2
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Chetan Mahajan (@ChetanM39385255) reported from Gurgaon, Haryana@ACTFibernet Pls find the SR11067144073164 disconnected raised on 26 Feb still connection not disconnected!!! Poor experience!!!
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your well wisher (@CANTDIGESTME) reported from Gurgaon, Haryana@ACTFibernet Yes but speed is very slow
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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maymay (@deepali4545) reported@Airtel_Presence @ACTFibernet can you please help me port from airtel to ACT? Can you please reach out to me. I will share the address details with you.
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Sindhu Venna (@VennaSindhu) reported@ACTFibernet Now they inform that all nodes are full why was this not informed yesterday when I asked to upgrade the speed? You take money but no resolution no response such a pathetic service
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X MAX GAMING (@MariyamBeg55697) reportedVery disappointed with ACT Fibernet. Set-top box not available,and even Amazon Fire TV Stick is still not installed after many follow-ups. Service is very poor. No value for customers. If not resolved soon,I will cancel my connection. @ACTFibernet @ACTFibernetHYD
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Odraputra Prataparudra Jagannatha Dasa (@KalingaGajapati) reportedSeems like @airtelindia @ACTFibernet have laid off their customer support staff. This is why no one responds to our problems when we reach out.
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Nvn (@Naveen278611) reported@ACTFibernet Pathetic customer service & technical team. They asked us to discontinue with the services voluntarily if asked questions on the reliability of the connection. With just 20 days to renew w’re not going to continue your services both at home and office. #electionnews
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பித்தன் பிதற்றல் (@myselfmaran) reported@ACTFibernet I raised one to ticket regarding for connectivity issue still no one called no one update the status
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NIK (@hiniteshx) reported@ACTFibernet I emailed your Nodal Officer and Appellate Authority and got no acknowledgement at all. Is everyone sleeping at ACT? What kind of customer facing company does not acknowledge emails? What a joke!
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Monika Sinha (@monikaSinha1206) reported@ACTFibernet No response and no solution Seriously I am totally disappointed with the service
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vishnu harikumar (@vishnuhari51459) reported@ACTFibernet internet is down in bachupally, Lahari Green Park area from past couple of hours
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Sai Tej (@saitejjjs) reported@ACTFibernet Back to back ticket closing without resolution. Please provide me 6+2 100 Mbps pack and close the ticket as promised