ACT outages and service status in Gurgaon, Haryana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Gurgaon, Haryana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at ACT
ACT is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports Near Gurgaon, Haryana
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet No internet for last 24 hours Frequent outages Local support team unable to help due to absence of critical tools and inefficient ACT central team Ref. Request no. SR11344515745672 Account no. 113000000233
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Trishanku Bora (@TrishankuBora) reported from Gurgaon, Haryana@ACTFibernet when will u guys be here in Gurugram. WFH is never the same without you guys :/ I miss the uninterrupted services.
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your well wisher (@CANTDIGESTME) reported from Gurgaon, Haryana@ACTFibernet Yes but speed is very slow
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet Hi Could you please confirm the last date of service in Gurgaon and how the refund shall be processed Account no. 113000000233 Thank you
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Naveen Singh (@ASinghnaveen) reported from Gurgaon, Haryana@ACTFibernet Request you to please improve your Customer services. I have been trying to reach through your toll free no. but couldn’t. This is really disappointing. Their is some issue with my invoicing. Looking forward for prompt resolution.
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tnv sekhar (@tnvsekhar) reported from Gurgaon, Haryana@MrSyborg @youbroadband Dear Akram, it’s wrong decision of going with YouBroadBand I strongly suggest ACT Fibernet, I have been using in Hyderabad since 6 years and no issues in services and customer service is too good @ACTFibernet
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet Please deactivate the connection & refund the money asap I applaud ACT's decision to withdraw services in the midst of a lockdown, making me run around for a new connection, having technicians at my place for a new connection The best parting gift to a loyal customer Thanx
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Vilakshan Jakhu (@vjakhu) reported from Gurgaon, Haryana@subhasamaran @prabhuferrari @ACTFibernet @airtelindia But @airtelindia speed sucks in my group housing. 16mbps copper is sub-standard in today’s date! Already killed my landline broadband
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Nishant Gambhir (@madnish30) reported@ACTFibernet Need help changing my plan, not able to do so on the app.
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Tushar Lomas (@LomasTushar) reported@ACTFibernet you guys I think a fake company just know how to take money but don’t know how to do customer service. Money is your first priority not customer service. Ridiculous didn’t expect this from you guys
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Obul Reddy (@ObulReddy33) reported@ACTFibernet @ACTFibernetHYD you better stop providing pathetic internet services. Every week there will be outage issues and it takes days for you guys to fix it. #avoidactfibernet
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Sumith (@Sumith61923975) reported@ACTFibernet the new issue came Dear customer, your internet service is disrupted due to a technical issue. Our team will restore it within 3 Hrs.Regret the inconvenience. Team ACT
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Omar Mirza (@iamY0URBOSS) reported@ACTFibernet Ask them to get power backup at junction that is it. What is taking time and they are simply closing tickets like its a play. Its a problem ticket it should be closed when it is resolved. Not a toy.
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$ri (@iamkamtam) reported@ACTFibernet my internet is down since evening impacting my work. This is due to the main box switched off by the present landlord. Looks like you ignored his follow-up for about couple of weeks to remove the box from his residence. Can't we think proactively? SR10163747575814
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Shahbaz Shah Khan (@ShahbazShahKha3) reported@ACTFibernet @RamyaRajagopal You took 3 days to resolve my issue. A legal action can be taken against you in consumer court for the loss you're causing due to negligence for people working from home.
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Ramesh kanna (@rameshkmech95) reported@ACTFibernet My wifi is not working for last 36 hours,this is 3 time this month , Iam paying for a monthly plan but in this month this is 3rd time,very worst..and no one is responding saying it takes another 2 days ... #Actfibernet
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Sushil Gangani (@sushil_gangani) reported@ACTFibernet SR11863454565133 is closed without informing me resolution. What is the status of refund??
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Omar Mirza (@iamY0URBOSS) reported@ACTFibernet @ACTFibernet no it is not resolved. Again they closed the ticket without resolving it. Its pathetic service from your local technical team here. They comment on ticket building where junction is fixed that building was not having power that is the reason customer didn't get net.