ACT Outage Report in Gurgaon, State of Haryāna
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Gurgaon, State of Haryāna
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gurgaon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (63%)
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Wi-fi (21%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Gurgaon, State of Haryāna
The most recent ACT outage reports came from the following cities: Gurgaon.
| City | Problem Type | Report Time |
|---|---|---|
 Gurgaon |
Internet | |
| Delhi |
Internet | |
| Delhi |
Internet | |
| Delhi |
Internet | |
| Gurgaon |
Internet | |
| Delhi |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Gurgaon, State of Haryāna
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Naveen Singh
(@ASinghnaveen) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Request you to please improve your Customer services. I have been trying to reach through your toll free no. but couldn’t. This is really disappointing. Their is some issue with my invoicing. Looking forward for prompt resolution.
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tnv sekhar
(@tnvsekhar) reported
from
Gurgaon, State of Haryāna
@MrSyborg @youbroadband Dear Akram, it’s wrong decision of going with YouBroadBand I strongly suggest ACT Fibernet, I have been using in Hyderabad since 6 years and no issues in services and customer service is too good @ACTFibernet
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Hi Could you please confirm the last date of service in Gurgaon and how the refund shall be processed Account no. 113000000233 Thank you
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Please deactivate the connection & refund the money asap I applaud ACT's decision to withdraw services in the midst of a lockdown, making me run around for a new connection, having technicians at my place for a new connection The best parting gift to a loyal customer Thanx
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Vilakshan Jakhu
(@vjakhu) reported
from
Gurgaon, State of Haryāna
@subhasamaran @prabhuferrari @ACTFibernet @airtelindia But @airtelindia speed sucks in my group housing. 16mbps copper is sub-standard in today’s date! Already killed my landline broadband
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Rajeev Ranjan
(@YogaGurgaon) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Please remove server from my house as I am not using actfiber service, server power is connected to my house, same information give on call center but no action in last three month, please remove in week time else we cut the power connection 1/2
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet No internet for last 24 hours Frequent outages Local support team unable to help due to absence of critical tools and inefficient ACT central team Ref. Request no. SR11344515745672 Account no. 113000000233
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet @TRAI @DoT_India Account: 113000000233 Service Request - Ticket Number: SR11356992419737 ACT Fibernet has swindled the money paid as advance rental by discounting the service and running away with the money This is a fraud company specializing in financial scams
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Chetan Mahajan
(@ChetanM39385255) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Pls find the SR11067144073164 disconnected raised on 26 Feb still connection not disconnected!!! Poor experience!!!
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Aojesh Shrivastava 🇮🇳 #iQOOZ7Series
(@Aojeshhh) reported
from
Delhi, National Capital Territory of Delhi
Dear @ACTFibernet Your service is down, and I cannot login also, it says something went wrong or Incorrect Mobile number. Whome to connect with now? It's urgent!
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your well wisher
(@CANTDIGESTME) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Yes but speed is very slow
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Trishanku Bora
(@TrishankuBora) reported
from
Gurgaon, State of Haryāna
@ACTFibernet when will u guys be here in Gurugram. WFH is never the same without you guys :/ I miss the uninterrupted services.
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@TRAI @ACTFibernet ACT Fibernet withdrew services from Gurgaon on May 18th Operators shouldn't be allowed to deactivate service in the midst of a lockdown leaving customers in lurch and exposing them to the risk of the pandemic as they scurry for a new connection
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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hariharan
(@hariharanr65) reported
@ACTFibernet Still the issue is not resolved. For the past two days there is no internet and tickets are being closed without solution. Worst experience ever. People don't go with ACT in future.
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Sikander Zaid Khan
(@Rinne_Rebirth_) reported
now this month it's getting disconnected on a daily basis wt ******** is even going on when I call your ****** up customer service they disconnect the call in mid day and don't even call back is this wt we pay for @ACTFibernet
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தினேஷ்குமார் பாலன்
(@dineshpon) reported
@ACTFibernet I'm staying in the bangalore location and facing a lot of problem regarding services. Scam is happening for router charges, recharge and plan by local executives. Is there anyone be responsible to take care? or ACT is supporting these scams? Few points -
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Mukesh M Prabhu
(@itisprabhu) reported
@ACTFibernet Pathetic service. My plan upgraded 500 mbps but noone told TP link C5 Router provided by you is unstable for the plan. After several months, I am told to change router. I Signed up for 6 months plan with free router no update till now
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Vivek Coool
(@vivek_coool_) reported
@ACTFibernet Please close the ticket, your backend expert acknowledged that it is not possible for him to fix the issue as he is not able to find the root cause. I understand that your team is little behind in terms of expertise and it’s okay. Plesee movie forward to close the ticket.
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Ankur Dhar
(@ankurdhar_) reported
@ACTFibernet I had no internet from the last weekend till Wednesday and again after a day of getting fixed i have no connection. I would definitely like to proceed and terminate my connection as this is not what i paid for and your competitors are way better at this point.
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Prashit Prakhar
(@prashitprakhar) reported
@ACTFibernet Internet dropped during power cuts despite router backup. ACT technician made it worse—now no internet at all. Raised 1 ticket, they created 3, no resolution. Blamed socket & told me to get electrician. Called cust. care, but of no use. #PoorService
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Sikander Zaid Khan
(@Rinne_Rebirth_) reported
@ACTFibernet worst service ever
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Amazon Loots_Deals
(@deals_loots) reported
Hey @ACTFibernet, being a loyal customer for 3+ years doesn’t seem to matter anymore. For the past 2 months, I've faced repeated internet outages (10–15 times just this month). Raised multiple SRs, but the issue keeps coming back. Where is the reliability? #ACTFibernet #TimeToACT
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Mukesh M Prabhu
(@itisprabhu) reported
@ACTFibernet if Calls to your help desk gets dropped Norm to call back is 4bhoyrs it seems. How can you expect people to wait firv4bhours to resume conversation. Is this customer service you are Proud of ?