ACT Outage Report in Gurgaon, State of Haryāna
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Gurgaon, State of Haryāna
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gurgaon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (22%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Gurgaon, State of Haryāna
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@TRAI @ACTFibernet ACT Fibernet withdrew services from Gurgaon on May 18th Operators shouldn't be allowed to deactivate service in the midst of a lockdown leaving customers in lurch and exposing them to the risk of the pandemic as they scurry for a new connection
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tnv sekhar
(@tnvsekhar) reported
from
Gurgaon, State of Haryāna
@MrSyborg @youbroadband Dear Akram, it’s wrong decision of going with YouBroadBand I strongly suggest ACT Fibernet, I have been using in Hyderabad since 6 years and no issues in services and customer service is too good @ACTFibernet
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Naveen Singh
(@ASinghnaveen) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Request you to please improve your Customer services. I have been trying to reach through your toll free no. but couldn’t. This is really disappointing. Their is some issue with my invoicing. Looking forward for prompt resolution.
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Vilakshan Jakhu
(@vjakhu) reported
from
Gurgaon, State of Haryāna
@subhasamaran @prabhuferrari @ACTFibernet @airtelindia But @airtelindia speed sucks in my group housing. 16mbps copper is sub-standard in today’s date! Already killed my landline broadband
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet @TRAI @DoT_India Account: 113000000233 Service Request - Ticket Number: SR11356992419737 ACT Fibernet has swindled the money paid as advance rental by discounting the service and running away with the money This is a fraud company specializing in financial scams
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Chetan Mahajan
(@ChetanM39385255) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Pls find the SR11067144073164 disconnected raised on 26 Feb still connection not disconnected!!! Poor experience!!!
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Hi Could you please confirm the last date of service in Gurgaon and how the refund shall be processed Account no. 113000000233 Thank you
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Rajeev Ranjan
(@YogaGurgaon) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Please remove server from my house as I am not using actfiber service, server power is connected to my house, same information give on call center but no action in last three month, please remove in week time else we cut the power connection 1/2
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet No internet for last 24 hours Frequent outages Local support team unable to help due to absence of critical tools and inefficient ACT central team Ref. Request no. SR11344515745672 Account no. 113000000233
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Please deactivate the connection & refund the money asap I applaud ACT's decision to withdraw services in the midst of a lockdown, making me run around for a new connection, having technicians at my place for a new connection The best parting gift to a loyal customer Thanx
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Aojesh Shrivastava 🇮🇳 #iQOOZ7Series
(@Aojeshhh) reported
from
Delhi, National Capital Territory of Delhi
Dear @ACTFibernet Your service is down, and I cannot login also, it says something went wrong or Incorrect Mobile number. Whome to connect with now? It's urgent!
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Trishanku Bora
(@TrishankuBora) reported
from
Gurgaon, State of Haryāna
@ACTFibernet when will u guys be here in Gurugram. WFH is never the same without you guys :/ I miss the uninterrupted services.
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your well wisher
(@CANTDIGESTME) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Yes but speed is very slow
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mouneshwar
(@vkmouneshwar) reported
@ACTFibernet 4 days completed and issue not yet resolved. Can you expedite
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Hari
(@Hari03843882) reported
@ACTFibernet Guys pls do proper customer care.Regarding shifting not really when your team will do the shifting pls i need it today
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Abhimanyu Singh
(@superhit0) reported
@ACTFibernet it’s been 4 days now since I had internet- SR10264994575834. Every time I call they just say that they are putting the ticket on high priority and will fix it in 4 hours but nothing happens. Worst ISP service ever!!!!!!!
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Supratik Pathak
(@supratikpathak) reported
SR10164981378914 raised on 31st May, no action yet. When are you resolving the issue..? @ACTFibernet, #CustomerService, #customersfirst
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sanjay bajaj
(@iiirdi) reported
@ACTFibernet @ACTFibernetHYD your technician call up morning assures to rectify pending issues ask me to come to office on holiday Sunday and now he's not responding #CustomerExperience #CustomerService
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Mouneshwar
(@vkmouneshwar) reported
@ACTFibernet Your ticket SR10165001932204 is tentatively expected to be resolved by 03-Jun between 13:00 to 16:00. Complaint raised on 2 June and issue not YET fixed date 4 days
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அன்பு - JobPosts
(@anbu_manohar) reported
@ACTFibernet @arabianmandhi Hello @ACTFibernet , I raised a complaint and waited a year to resolve with several follow up. U didn’t resolved it. So we disconnected your account and moved to another already. It’s not only about ‘Uninterrupted surfing’, it is also about your service.
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அன்பு - JobPosts
(@anbu_manohar) reported
@ACTFibernet Hi, please go and check my DM communication with you. We canceled our service on the Same week.
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AssaultSethu 2.0
(@Assault002) reported
@ACTFibernet is becoming one of the bad services for internet. I have put new wifi connection 10 days ago and I got 2 times of no internet connection issue. Highly disappointed with your service @ActfiberC
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siva raj
(@sivaraj283) reported
Only @ACTFibernet will have such audacity to shamelessly close tickets without even bothering about customer satisfaction.