ACT outages and service status in Gurgaon, Haryana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Gurgaon, Haryana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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ACT Issues Reports Near Gurgaon, Haryana
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet @TRAI @DoT_India Account: 113000000233 Service Request - Ticket Number: SR11356992419737 ACT Fibernet has swindled the money paid as advance rental by discounting the service and running away with the money This is a fraud company specializing in financial scams
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Rajeev Ranjan (@YogaGurgaon) reported from Gurgaon, Haryana@ACTFibernet Please remove server from my house as I am not using actfiber service, server power is connected to my house, same information give on call center but no action in last three month, please remove in week time else we cut the power connection 1/2
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Trishanku Bora (@TrishankuBora) reported from Gurgaon, Haryana@ACTFibernet when will u guys be here in Gurugram. WFH is never the same without you guys :/ I miss the uninterrupted services.
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Naveen Singh (@ASinghnaveen) reported from Gurgaon, Haryana@ACTFibernet Request you to please improve your Customer services. I have been trying to reach through your toll free no. but couldn’t. This is really disappointing. Their is some issue with my invoicing. Looking forward for prompt resolution.
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Vilakshan Jakhu (@vjakhu) reported from Gurgaon, Haryana@subhasamaran @prabhuferrari @ACTFibernet @airtelindia But @airtelindia speed sucks in my group housing. 16mbps copper is sub-standard in today’s date! Already killed my landline broadband
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Chetan Mahajan (@ChetanM39385255) reported from Gurgaon, Haryana@ACTFibernet Pls find the SR11067144073164 disconnected raised on 26 Feb still connection not disconnected!!! Poor experience!!!
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet Please deactivate the connection & refund the money asap I applaud ACT's decision to withdraw services in the midst of a lockdown, making me run around for a new connection, having technicians at my place for a new connection The best parting gift to a loyal customer Thanx
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tnv sekhar (@tnvsekhar) reported from Gurgaon, Haryana@MrSyborg @youbroadband Dear Akram, it’s wrong decision of going with YouBroadBand I strongly suggest ACT Fibernet, I have been using in Hyderabad since 6 years and no issues in services and customer service is too good @ACTFibernet
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your well wisher (@CANTDIGESTME) reported from Gurgaon, Haryana@ACTFibernet Yes but speed is very slow
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet No internet for last 24 hours Frequent outages Local support team unable to help due to absence of critical tools and inefficient ACT central team Ref. Request no. SR11344515745672 Account no. 113000000233
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet Hi Could you please confirm the last date of service in Gurgaon and how the refund shall be processed Account no. 113000000233 Thank you
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@TRAI @ACTFibernet ACT Fibernet withdrew services from Gurgaon on May 18th Operators shouldn't be allowed to deactivate service in the midst of a lockdown leaving customers in lurch and exposing them to the risk of the pandemic as they scurry for a new connection
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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pradeepkenny (@pradeepkenny) reported@ACTFibernet "I am following up on my formal complaint regarding the 'CHN AMZ STREAMING MESH POD' plan (ID: 103686970808). Despite fixing the speed, you have still not addressed the hardware mismatch. Providing Archer C5 routers instead of the advertised Mesh Pods is a misleading advertising
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Tanmay (@Tanmayshriv) reported@airtelindia @airtelindia cancel my subscription starting today I am fed up with this kind of ****** service @ACTFibernet please contact me you have my address in the above thread
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Kiran Vanam (@vanam_kiran) reported@ACTFibernet your services are too worst. Experience a lot of issues and no one from your end is responding.Please focus on customer service rather than focusing on new customers #actfiberworst
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Biplaww V (@biplawvishal) reported@excitel_rocks going to take new Excitel connection, restrain. it's ok, but once connectivity issue, u have no option. u can't raise complaint. App will say checked, it's working. U go for chat, that will waste ur 30 mint. No redressal. Pathetic. Go with @ACTFibernet
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CHenchu kumAR Yeturu (@CH_AR_Y) reportedI’ll go with @ACTFibernet or @jio_fiber my neighbours are using their services with out any issues and a proper support team to resolve the issues in 3-4hours not in days.
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Santosh Kumar (@santoshone544) reported@ACTFibernet Still no one addressed my issue, its been one month internet is disconnected and no refund is provided . I can say this is worst experience any user can have. @jagograhakjago
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Sairam Srikanta (@sairam_srikanta) reported@ACTFibernet why you guys are closing the tickets without our resolving the issue and without our consent????
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Hemanth🙏 (@HemanthINDAP) reported@ACTFibernet Worst support from ACT internet team. From last 2months, they are not refunding my security deposit amount, even I have cleared all dues, returned devices. Multiple calls, Visited office, mails, tickets. No one is responding. Don't choose ACT, they are cheating us.
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Prateek Majumdar (@Prateek43522) reported@ACTFibernet It still says "Awaiting for ETR". We don't have any visibility to the resolution time. This is really inconvenient for us.
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imtiaz Immy (@imtiazabdulham1) reported@ACTFibernet - I raised complaint SR10180315960388 on 16 May, but even after 5 days the issue is still not resolved.