ACT outages and service status in Gurgaon, Haryana

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (65%)
• Wi-fi (26%)
• Total Blackout (7%)
• E-mail (1%)
• TV (1%)

Community Discussion

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ACT Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

• 
  your well wisher (@CANTDIGESTME) reported 5 minutes ago from Gurgaon, Haryana

  @ACTFibernet Yes but speed is very slow

• 
  Vikram Shukla (@vikramshukla786) reported 17 minutes ago from Gurgaon, Haryana

  @TRAI @ACTFibernet ACT Fibernet withdrew services from Gurgaon on May 18th Operators shouldn't be allowed to deactivate service in the midst of a lockdown leaving customers in lurch and exposing them to the risk of the pandemic as they scurry for a new connection

• 
  Vikram Shukla (@vikramshukla786) reported 20 minutes ago from Gurgaon, Haryana

  @ACTFibernet Hi Could you please confirm the last date of service in Gurgaon and how the refund shall be processed Account no. 113000000233 Thank you

• 
  Vikram Shukla (@vikramshukla786) reported 23 minutes ago from Gurgaon, Haryana

  @ACTFibernet @TRAI @DoT_India Account: 113000000233 Service Request - Ticket Number: SR11356992419737 ACT Fibernet has swindled the money paid as advance rental by discounting the service and running away with the money This is a fraud company specializing in financial scams

• 
  Vilakshan Jakhu (@vjakhu) reported 41 minutes ago from Gurgaon, Haryana

  @subhasamaran @prabhuferrari @ACTFibernet @airtelindia But @airtelindia speed sucks in my group housing. 16mbps copper is sub-standard in today’s date! Already killed my landline broadband

• 
  Vikram Shukla (@vikramshukla786) reported 42 minutes ago from Gurgaon, Haryana

  @ACTFibernet No internet for last 24 hours Frequent outages Local support team unable to help due to absence of critical tools and inefficient ACT central team Ref. Request no. SR11344515745672 Account no. 113000000233

• 
  Chetan Mahajan (@ChetanM39385255) reported 43 minutes ago from Gurgaon, Haryana

  @ACTFibernet Pls find the SR11067144073164 disconnected raised on 26 Feb still connection not disconnected!!! Poor experience!!!

• 
  Vikram Shukla (@vikramshukla786) reported 44 minutes ago from Gurgaon, Haryana

  @ACTFibernet Please deactivate the connection & refund the money asap I applaud ACT's decision to withdraw services in the midst of a lockdown, making me run around for a new connection, having technicians at my place for a new connection The best parting gift to a loyal customer Thanx

• 
  Naveen Singh (@ASinghnaveen) reported 45 minutes ago from Gurgaon, Haryana

  @ACTFibernet Request you to please improve your Customer services. I have been trying to reach through your toll free no. but couldn’t. This is really disappointing. Their is some issue with my invoicing. Looking forward for prompt resolution.

• 
  Rajeev Ranjan (@YogaGurgaon) reported 53 minutes ago from Gurgaon, Haryana

  @ACTFibernet Please remove server from my house as I am not using actfiber service, server power is connected to my house, same information give on call center but no action in last three month, please remove in week time else we cut the power connection 1/2

• 
  Trishanku Bora (@TrishankuBora) reported 53 minutes ago from Gurgaon, Haryana

  @ACTFibernet when will u guys be here in Gurugram. WFH is never the same without you guys :/ I miss the uninterrupted services.

• 
  tnv sekhar (@tnvsekhar) reported 53 minutes ago from Gurgaon, Haryana

  @MrSyborg @youbroadband Dear Akram, it’s wrong decision of going with YouBroadBand I strongly suggest ACT Fibernet, I have been using in Hyderabad since 6 years and no issues in services and customer service is too good @ACTFibernet

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bhanu Chander (@Bhanu_MBC) reported 3 minutes ago

  Hello @ACTFibernet My internet is not working since last 2 days. I have raised the complaint with your team Ticket no: SR10154536267442 2 days back still not resolved. Moreover team closed the complaint without resolving. Pls look into it as it is badly impacting my office work

• 
  Md Mathin Baba (@BabaMathin) reported 3 minutes ago

  @ACTFibernet Totally disagre with the service providing by ACT becase in a box there r 5 to 6 conection but they resolved in 30hours only our connection not all the rest, I questioned them why r u not connecting the others,repiled came the othr service man will solve but till now no solution.

• 
  Kiran Tony (@s_kirantony) reported 6 minutes ago

  @wueioawrtw @ACTFibernet The problem was resolved today evening

• 
  Ricky Mo (@EveryoursMo) reported 9 minutes ago

  @ACTFibernet Issue resolved after 2 days... Good job... Keep it up... Insensitive customer service by @ACTFibernet

• 
  Zoheb sayani (@zoheb_sayani) reported 12 minutes ago

  @ACTFibernet Poor Service.. Frequent disconnections from past one month.. Asked me to buy a new router - I did..not working again.. No internet the entire day..How do you expect us to work from home.. @ACTFibernetHYD

• 
  freak.flawless (@freakflawlesss) reported 14 minutes ago

  @ACTFibernet your customer care is very bad.Applied for Static Ip on 25th March,2021.Still haven't got it and routing from jaipur to mumbai server is also ****** up. Please disconnect my connection as soon as possible.Bsnl is providing better routing than u guys.

• 
  Mohamed Rehan (@Yeahimrehan) reported 15 minutes ago

  @ACTFibernet has the worst customer service. Please dont go with it guys.

• 
  Balamurukan (@bawesme) reported 16 minutes ago

  @ACTFibernet I am facing a internet blackout right after a new installation carried out by your team. Contacted your team who claimed to send someone but like always they did not. Now tell me how reliable is your internet or customer support? Should ask for a lame excuse at work?

• 
  icprasanth (@icprasanth) reported 18 minutes ago

  @ACTFibernet @CMOTamilNadu WORST SERVICE

• 
  Maharish_Leo (@MaharishTk) reported 21 minutes ago

  @ACTFibernet Worst behaviour, its been 3 business days registered for new connection and still you haven’t provided me the connection. You are faster in getting payments done on very first day from customers but not setting up the connection.