ACT outages and service status in Gurgaon, Haryana

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

• 
  tnv sekhar (@tnvsekhar) reported 12 seconds ago from Gurgaon, Haryana

  @MrSyborg @youbroadband Dear Akram, it’s wrong decision of going with YouBroadBand I strongly suggest ACT Fibernet, I have been using in Hyderabad since 6 years and no issues in services and customer service is too good @ACTFibernet

• 
  Trishanku Bora (@TrishankuBora) reported 31 seconds ago from Gurgaon, Haryana

  @ACTFibernet when will u guys be here in Gurugram. WFH is never the same without you guys :/ I miss the uninterrupted services.

• 
  Rajeev Ranjan (@YogaGurgaon) reported 1 minute ago from Gurgaon, Haryana

  @ACTFibernet Please remove server from my house as I am not using actfiber service, server power is connected to my house, same information give on call center but no action in last three month, please remove in week time else we cut the power connection 1/2

• 
  Vikram Shukla (@vikramshukla786) reported 4 minutes ago from Gurgaon, Haryana

  @TRAI @ACTFibernet ACT Fibernet withdrew services from Gurgaon on May 18th Operators shouldn't be allowed to deactivate service in the midst of a lockdown leaving customers in lurch and exposing them to the risk of the pandemic as they scurry for a new connection

• 
  Vikram Shukla (@vikramshukla786) reported 10 minutes ago from Gurgaon, Haryana

  @ACTFibernet No internet for last 24 hours Frequent outages Local support team unable to help due to absence of critical tools and inefficient ACT central team Ref. Request no. SR11344515745672 Account no. 113000000233

• 
  Vikram Shukla (@vikramshukla786) reported 26 minutes ago from Gurgaon, Haryana

  @ACTFibernet Hi Could you please confirm the last date of service in Gurgaon and how the refund shall be processed Account no. 113000000233 Thank you

• 
  Chetan Mahajan (@ChetanM39385255) reported 35 minutes ago from Gurgaon, Haryana

  @ACTFibernet Pls find the SR11067144073164 disconnected raised on 26 Feb still connection not disconnected!!! Poor experience!!!

• 
  Vikram Shukla (@vikramshukla786) reported 38 minutes ago from Gurgaon, Haryana

  @ACTFibernet @TRAI @DoT_India Account: 113000000233 Service Request - Ticket Number: SR11356992419737 ACT Fibernet has swindled the money paid as advance rental by discounting the service and running away with the money This is a fraud company specializing in financial scams

• 
  your well wisher (@CANTDIGESTME) reported 43 minutes ago from Gurgaon, Haryana

  @ACTFibernet Yes but speed is very slow

• 
  Naveen Singh (@ASinghnaveen) reported 50 minutes ago from Gurgaon, Haryana

  @ACTFibernet Request you to please improve your Customer services. I have been trying to reach through your toll free no. but couldn’t. This is really disappointing. Their is some issue with my invoicing. Looking forward for prompt resolution.

• 
  Vilakshan Jakhu (@vjakhu) reported 56 minutes ago from Gurgaon, Haryana

  @subhasamaran @prabhuferrari @ACTFibernet @airtelindia But @airtelindia speed sucks in my group housing. 16mbps copper is sub-standard in today’s date! Already killed my landline broadband

• 
  Vikram Shukla (@vikramshukla786) reported 57 minutes ago from Gurgaon, Haryana

  @ACTFibernet Please deactivate the connection & refund the money asap I applaud ACT's decision to withdraw services in the midst of a lockdown, making me run around for a new connection, having technicians at my place for a new connection The best parting gift to a loyal customer Thanx

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abhiram (@abhiiiii__) reported 3 minutes ago

  PLEASE DON'T subscribe to @ACTFibernet @ACTFibernetHYD Ticket raised 2 days ago Still not yet resolved. A technician called me once regarding the issue and he's not lifting calls Since yesterday night There's not even a customer care number to reach out and escalate. WORST!!

• 
  Amazing world (@Vinod79337070) reported 6 minutes ago

  @ACTFibernet @ACTFibernetHYD please help resolve ticket SR10180380466884

• 
  ik (@doomerpills) reported 8 minutes ago

  Had a horrible experience dealing with @ACTFibernet today in delhi, the wifi has not been working for 2 straight days now and to make matters worse, their "customer support reps" refuse to pick my phone or reply to my many many messages.

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 13 minutes ago

  @ACTFibernet There were service cuts on 8th June and 31 May before today. Why the frequent disruptions?

• 
  Sriram (@agenticposts) reported 16 minutes ago

  Had the same with @ACTFibernet . 7 years of loyalty, until a customer care said "you can disconnect if you have problem". Now using Hathway without issues. Customer care is always the problem in any field.

• 
  Harsha Kollipara (@kharsha36) reported 19 minutes ago

  @ACTFibernet Internet is not working since this morning dated June 13th near HMT Colony Miyapur, not able to reach customer care and your website is also not reachable. Requesting to resolve this issue.

• 
  ధనం-ఇంధనం! (@psseshank11) reported 19 minutes ago

  @ACTFibernet It has been more than 2 days i raised this request with frequent ETR updates and no resolution. Customer service executives has no clear update and visibility into the issue and resolution. Can you provide an update on this? #actfibernet #patheticservice

• 
  nobody (@yudish_dsy) reported 20 minutes ago

  @ACTFibernet there is no network since yesterday noon, my work is affected. The agent who called me yesterday was just trying to reboot rather than finding the exact issue. I want to you act quickly to resolve this issue. SR10380741442584

• 
  prdúmna (@nyup_188) reported 20 minutes ago

  @ACTFibernet within just 10 days, ur wifi is not working. Ticket raised Technician visited y'day>but no soln. Tried calling him n times>not picking calls. Customer support assured a call back>not recvd any. In app req'sted callback from engineer>But no calls>Frustrating.

• 
  BVasuB (@BVasuB1) reported 20 minutes ago

  @ACTFibernet Really disappointed with the service. SR 10180698883604 still unresolved. Facing issues with the network.