ACT outages and service status in Gurgaon, Haryana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Gurgaon, Haryana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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ACT Issues Reports Near Gurgaon, Haryana
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Trishanku Bora (@TrishankuBora) reported from Gurgaon, Haryana@ACTFibernet when will u guys be here in Gurugram. WFH is never the same without you guys :/ I miss the uninterrupted services.
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet @TRAI @DoT_India Account: 113000000233 Service Request - Ticket Number: SR11356992419737 ACT Fibernet has swindled the money paid as advance rental by discounting the service and running away with the money This is a fraud company specializing in financial scams
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your well wisher (@CANTDIGESTME) reported from Gurgaon, Haryana@ACTFibernet Yes but speed is very slow
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet Please deactivate the connection & refund the money asap I applaud ACT's decision to withdraw services in the midst of a lockdown, making me run around for a new connection, having technicians at my place for a new connection The best parting gift to a loyal customer Thanx
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@TRAI @ACTFibernet ACT Fibernet withdrew services from Gurgaon on May 18th Operators shouldn't be allowed to deactivate service in the midst of a lockdown leaving customers in lurch and exposing them to the risk of the pandemic as they scurry for a new connection
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Naveen Singh (@ASinghnaveen) reported from Gurgaon, Haryana@ACTFibernet Request you to please improve your Customer services. I have been trying to reach through your toll free no. but couldn’t. This is really disappointing. Their is some issue with my invoicing. Looking forward for prompt resolution.
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tnv sekhar (@tnvsekhar) reported from Gurgaon, Haryana@MrSyborg @youbroadband Dear Akram, it’s wrong decision of going with YouBroadBand I strongly suggest ACT Fibernet, I have been using in Hyderabad since 6 years and no issues in services and customer service is too good @ACTFibernet
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Vilakshan Jakhu (@vjakhu) reported from Gurgaon, Haryana@subhasamaran @prabhuferrari @ACTFibernet @airtelindia But @airtelindia speed sucks in my group housing. 16mbps copper is sub-standard in today’s date! Already killed my landline broadband
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet Hi Could you please confirm the last date of service in Gurgaon and how the refund shall be processed Account no. 113000000233 Thank you
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Rajeev Ranjan (@YogaGurgaon) reported from Gurgaon, Haryana@ACTFibernet Please remove server from my house as I am not using actfiber service, server power is connected to my house, same information give on call center but no action in last three month, please remove in week time else we cut the power connection 1/2
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Chetan Mahajan (@ChetanM39385255) reported from Gurgaon, Haryana@ACTFibernet Pls find the SR11067144073164 disconnected raised on 26 Feb still connection not disconnected!!! Poor experience!!!
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Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana@ACTFibernet No internet for last 24 hours Frequent outages Local support team unable to help due to absence of critical tools and inefficient ACT central team Ref. Request no. SR11344515745672 Account no. 113000000233
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Srinivas Rayabandi🇮🇳 (@DrSriLata) reportedHey @ACTFibernet, this is unacceptable. Applied for relocation on the 20th, promised installation by the 22nd. It’s now the 24th and I’m still stuck without internet. My work is suffering. Sort this out ASAP! Complaint No: #SR10179937122025 #ACTFibernet #CustomerServiceFail
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MSRamesh (@ram_Q308) reported@ACTFibernet, I’m writing to express my disappointment with the pathetic service provided by ACT. My service ID is SR10379940421734 and I’ve been experiencing connection issues for the past five days. Despite paying for eight months in advance, I’ve received no successful service. This is a clear example of an ISP fleecing customers, and I urge you sir @AshwiniVaishnaw to direct your ministry for action.
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Prem Shankar dubey (@premdubey3031) reported@ACTFibernet What's the cause of this problem suddenly and why would it take days to fix it ?
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Sanjay Debnath (@sanjaydebnath86) reported@ACTFibernet ************* @ACTFibernet can I expect resolution as soon as possible? No response from the local representative. Now it is intolerable. We can tolerate it if it is a matter of someday. Now the issue is regular.
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robinreddy (@robinreddy44) reported@ACTFibernet My service request SR10179910546804 hs bn pending with no proper action.The assigned person Nikil is not taking any initiative or providing updates. This delay is unacceptable. Please escalate and resolve this issue immediately. #ACTFibernet #PoorService
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Jai Prakash (@Jaiprakash172) reported@ACTFibernet This is a repeated fault and not a one-time issue. Please arrange an immediate technician visit and provide a permanent fix. Also, consider downtime compensation for the service disruption. If not resolved today, I will escalate this further.
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Nitesh Singh (@NiteshS62998787) reported@ACTFibernet please check out my problem in dm
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Dishant Yadav (@Dishant9654) reported@ACTFibernet I have raised a ticket to change my plan, already paid 5000 and still no action from ACT. You even closed the ticket and then I reopened it and still no resolution has been given. Ticket id: SR10179897246902
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rakee (@rakee21may) reportedNo resolution given @ACTFibernet @jagograhakjago @PMOIndia
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Rishi Marwah (@r_marwah1993) reported@ACTFibernet there is no internet since yesterday. We also past the resolution time provided on the ticket. There is no option to escalate. We tried the on call support but no resolution. This is impacting our work from home severely and is highly inconvenient. SR10179974943164