ACT Outage Report in Gurgaon, State of Haryāna
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Gurgaon come from postal codes 122001.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Gurgaon, State of Haryāna
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gurgaon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 05: Problems at ACT
ACT is having issues since 08:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map Near Gurgaon, State of Haryāna
The most recent ACT outage reports came from the following cities: Gurgaon and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Gurgaon |
Internet | |
| Delhi |
Internet | |
| Delhi |
Internet | |
| Delhi |
Internet | |
| Gurgaon |
Internet | |
| Delhi |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Gurgaon, State of Haryāna
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Naveen Singh
(@ASinghnaveen) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Request you to please improve your Customer services. I have been trying to reach through your toll free no. but couldn’t. This is really disappointing. Their is some issue with my invoicing. Looking forward for prompt resolution.
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Hi Could you please confirm the last date of service in Gurgaon and how the refund shall be processed Account no. 113000000233 Thank you
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Please deactivate the connection & refund the money asap I applaud ACT's decision to withdraw services in the midst of a lockdown, making me run around for a new connection, having technicians at my place for a new connection The best parting gift to a loyal customer Thanx
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@ACTFibernet No internet for last 24 hours Frequent outages Local support team unable to help due to absence of critical tools and inefficient ACT central team Ref. Request no. SR11344515745672 Account no. 113000000233
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Vilakshan Jakhu
(@vjakhu) reported
from
Gurgaon, State of Haryāna
@subhasamaran @prabhuferrari @ACTFibernet @airtelindia But @airtelindia speed sucks in my group housing. 16mbps copper is sub-standard in today’s date! Already killed my landline broadband
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your well wisher
(@CANTDIGESTME) reported
from
Gurgaon, State of Haryāna
@ACTFibernet Yes but speed is very slow
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tnv sekhar
(@tnvsekhar) reported
from
Gurgaon, State of Haryāna
@MrSyborg @youbroadband Dear Akram, it’s wrong decision of going with YouBroadBand I strongly suggest ACT Fibernet, I have been using in Hyderabad since 6 years and no issues in services and customer service is too good @ACTFibernet
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Vikram Shukla
(@vikramshukla786) reported
from
Gurgaon, State of Haryāna
@TRAI @ACTFibernet ACT Fibernet withdrew services from Gurgaon on May 18th Operators shouldn't be allowed to deactivate service in the midst of a lockdown leaving customers in lurch and exposing them to the risk of the pandemic as they scurry for a new connection
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Trishanku Bora
(@TrishankuBora) reported
from
Gurgaon, State of Haryāna
@ACTFibernet when will u guys be here in Gurugram. WFH is never the same without you guys :/ I miss the uninterrupted services.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Bhavani Padala
(@BhavaniP5) reported
@Vishaal_Kamalap @bada_paww @ACTFibernet If your team is reacting proactively, I wouldn't exit from your network. Now I am chasing for refund, but now also no proactive response.
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#SahkarSeSamriddhi | Faizan Patel
(@faizanpatel) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Guys the net is terribly slow today
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Biswanath
(@cueriousboy) reported
@ACTFibernet I have called customer care multiple times but no luck..my account number is 102589639961
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Raj Nair
(@Raj_Nair) reported
@ACTFibernet Down again since yesterday morning. What do I say. Not sure how do you compensate for the downtime
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Vishaal Kamalapurkar
(@Vishaal_Kamalap) reported
@AnkitAKW @ACTFibernet I was also frustared.. I am using act since 2014, Finally I sent mail to all id which are available over website. Sent to support team, nodal officer and appellate authority.. Then my issure resolved in less than 24 hours.. Request to do the same.
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Chethan kumar P
(@p_chethu) reported
@ACTFibernet If you are not able to solve the problem please tell it directly, here my work is hampering without internet and kind of reply that is provided by customer care is not at all promising.
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Chethan kumar P
(@p_chethu) reported
@ACTFibernet @KRISHNA83138665 Dear all whoever is seeing this @ACTFibernet. I have reported an internet breakdown 3 1/2 days back, None of the customer support team is capable of solving the issue or rectifying the issue. I have called them almost 30 times customer care. Ticket details: No:SR10259877462812
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Abhishek
(@iA_ABHISHEK) reported
@ACTFibernet Have a minimal decency to respond to matters and admit if you are incapable of doing it. Anyways have filed a consumer complaint (docket number - 2857588) and will be filing another complaint with district consumer commissions and will be sharing you all details/e-notice.
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Vishaal Kamalapurkar
(@Vishaal_Kamalap) reported
@BhavaniP5 @bada_paww @ACTFibernet I was also frustared.. I am using act since 2014, Finally I sent mail to all id which are available over website. Sent to support team, nodal officer and appellate authority.. Then my issure resolved in less than 24 hours.. Request to do the same.
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suraj agrawal
(@suraj99) reported
@ACTFibernet @ACTFibernetHYD pathetic service. Waste of money. Useless employees. Zero skills employees.. very bad service