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ACT outages and service status in Gurgaon, Haryana

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

  • ChetanM39385255
    Chetan Mahajan (@ChetanM39385255) reported from Gurgaon, Haryana

    @ACTFibernet Pls find the SR11067144073164 disconnected raised on 26 Feb still connection not disconnected!!! Poor experience!!!

  • tnvsekhar
    tnv sekhar (@tnvsekhar) reported from Gurgaon, Haryana

    @MrSyborg @youbroadband Dear Akram, it’s wrong decision of going with YouBroadBand I strongly suggest ACT Fibernet, I have been using in Hyderabad since 6 years and no issues in services and customer service is too good @ACTFibernet

  • vikramshukla786
    Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana

    @ACTFibernet Please deactivate the connection & refund the money asap I applaud ACT's decision to withdraw services in the midst of a lockdown, making me run around for a new connection, having technicians at my place for a new connection The best parting gift to a loyal customer Thanx

  • TrishankuBora
    Trishanku Bora (@TrishankuBora) reported from Gurgaon, Haryana

    @ACTFibernet when will u guys be here in Gurugram. WFH is never the same without you guys :/ I miss the uninterrupted services.

  • vikramshukla786
    Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana

    @ACTFibernet No internet for last 24 hours Frequent outages Local support team unable to help due to absence of critical tools and inefficient ACT central team Ref. Request no. SR11344515745672 Account no. 113000000233

  • vikramshukla786
    Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana

    @TRAI @ACTFibernet ACT Fibernet withdrew services from Gurgaon on May 18th Operators shouldn't be allowed to deactivate service in the midst of a lockdown leaving customers in lurch and exposing them to the risk of the pandemic as they scurry for a new connection

  • vikramshukla786
    Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana

    @ACTFibernet Hi Could you please confirm the last date of service in Gurgaon and how the refund shall be processed Account no. 113000000233 Thank you

  • YogaGurgaon
    Rajeev Ranjan (@YogaGurgaon) reported from Gurgaon, Haryana

    @ACTFibernet Please remove server from my house as I am not using actfiber service, server power is connected to my house, same information give on call center but no action in last three month, please remove in week time else we cut the power connection 1/2

  • ASinghnaveen
    Naveen Singh (@ASinghnaveen) reported from Gurgaon, Haryana

    @ACTFibernet Request you to please improve your Customer services. I have been trying to reach through your toll free no. but couldn’t. This is really disappointing. Their is some issue with my invoicing. Looking forward for prompt resolution.

  • vikramshukla786
    Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana

    @ACTFibernet @TRAI @DoT_India Account: 113000000233 Service Request - Ticket Number: SR11356992419737 ACT Fibernet has swindled the money paid as advance rental by discounting the service and running away with the money This is a fraud company specializing in financial scams

  • CANTDIGESTME
    your well wisher (@CANTDIGESTME) reported from Gurgaon, Haryana

    @ACTFibernet Yes but speed is very slow

  • vjakhu
    Vilakshan Jakhu (@vjakhu) reported from Gurgaon, Haryana

    @subhasamaran @prabhuferrari @ACTFibernet @airtelindia But @airtelindia speed sucks in my group housing. 16mbps copper is sub-standard in today’s date! Already killed my landline broadband

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Bharath__badass
    Bharath Kumar (@Bharath__badass) reported

    @ACTFibernet I am so done with you guys and your pathetic service for the amount of money I am paying. I am going to wait until tomorrow and if you still don't fix the issue, I am porting my internet to a better available service.

  • ankit_sahoo397
    Ankit (@ankit_sahoo397) reported

    @ACTFibernet @ACTFibernet Day 6, Still no internet, still no ETA, and now you are ignoring my replies. Is WO101796642411 an actual work order or just a fake number to buy time? Do I need to cancel this and ask for a refund, or is someone actually showing up today?

  • dinkarsinghh
    dinkar Singh (@dinkarsinghh) reported

    @ACTFibernet I see SR closed without resolution.

  • ghprithviraj
    Prithviraj (@ghprithviraj) reported

    Hey @ACTFibernet The wifi 6 router currently provided has a very inconvenient app in order to manage connected devices. Can you please change my router to something that has a better app? Like the tp-link Deco router with wifi 6 support?

  • rahuulpanda
    Rahuul Panda (@rahuulpanda) reported

    @ACTFibernet Hi Team, could you let me know who confirmed that the speed issues are fully resolved? Neither has anyone visited the premises yet and neither any technician has resolved the issue.

  • OyeImSuhail
    Suhail Manzoor (@OyeImSuhail) reported

    @ACTFibernet Ticket was closed without any response or resolution

  • MariyamBeg55697
    X MAX GAMING (@MariyamBeg55697) reported

    Extremely disappointed with ACT Fibernet service. It has been more than 15 days since I requested installation of a set-top box, and every day I am given false promises like “tomorrow,within 24 hours, or technician will arrive today — but no one shows.@ACTFibernet @ACTFibernetHYD

  • user21098
    user636811 (@user21098) reported

    @ACTFibernet Hi, I have not received any proper response and today on a call from your team and they clearly denied the router mentioned earlier and proper support. Hence I have cancelled my plan effective 10-04-26 with act fibernet and will require the entire payment refunded as the plan

  • MathewsJoseph13
    Mathews Joseph (@MathewsJoseph13) reported

    @belavadi_7 @ACTFibernet I also had the same problem.

  • manuvachanam
    manuvachanam (@manuvachanam) reported

    @ACTFibernet Despite your assurances your teams have not cared to attend the issue since the last 3 days !!