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ACT outages and service status in Gurgaon, Haryana

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

  • vikramshukla786
    Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana

    @ACTFibernet Please deactivate the connection & refund the money asap I applaud ACT's decision to withdraw services in the midst of a lockdown, making me run around for a new connection, having technicians at my place for a new connection The best parting gift to a loyal customer Thanx

  • YogaGurgaon
    Rajeev Ranjan (@YogaGurgaon) reported from Gurgaon, Haryana

    @ACTFibernet Please remove server from my house as I am not using actfiber service, server power is connected to my house, same information give on call center but no action in last three month, please remove in week time else we cut the power connection 1/2

  • vikramshukla786
    Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana

    @ACTFibernet No internet for last 24 hours Frequent outages Local support team unable to help due to absence of critical tools and inefficient ACT central team Ref. Request no. SR11344515745672 Account no. 113000000233

  • vikramshukla786
    Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana

    @ACTFibernet @TRAI @DoT_India Account: 113000000233 Service Request - Ticket Number: SR11356992419737 ACT Fibernet has swindled the money paid as advance rental by discounting the service and running away with the money This is a fraud company specializing in financial scams

  • TrishankuBora
    Trishanku Bora (@TrishankuBora) reported from Gurgaon, Haryana

    @ACTFibernet when will u guys be here in Gurugram. WFH is never the same without you guys :/ I miss the uninterrupted services.

  • vjakhu
    Vilakshan Jakhu (@vjakhu) reported from Gurgaon, Haryana

    @subhasamaran @prabhuferrari @ACTFibernet @airtelindia But @airtelindia speed sucks in my group housing. 16mbps copper is sub-standard in today’s date! Already killed my landline broadband

  • ChetanM39385255
    Chetan Mahajan (@ChetanM39385255) reported from Gurgaon, Haryana

    @ACTFibernet Pls find the SR11067144073164 disconnected raised on 26 Feb still connection not disconnected!!! Poor experience!!!

  • CANTDIGESTME
    your well wisher (@CANTDIGESTME) reported from Gurgaon, Haryana

    @ACTFibernet Yes but speed is very slow

  • vikramshukla786
    Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana

    @ACTFibernet Hi Could you please confirm the last date of service in Gurgaon and how the refund shall be processed Account no. 113000000233 Thank you

  • ASinghnaveen
    Naveen Singh (@ASinghnaveen) reported from Gurgaon, Haryana

    @ACTFibernet Request you to please improve your Customer services. I have been trying to reach through your toll free no. but couldn’t. This is really disappointing. Their is some issue with my invoicing. Looking forward for prompt resolution.

  • tnvsekhar
    tnv sekhar (@tnvsekhar) reported from Gurgaon, Haryana

    @MrSyborg @youbroadband Dear Akram, it’s wrong decision of going with YouBroadBand I strongly suggest ACT Fibernet, I have been using in Hyderabad since 6 years and no issues in services and customer service is too good @ACTFibernet

  • vikramshukla786
    Vikram Shukla (@vikramshukla786) reported from Gurgaon, Haryana

    @TRAI @ACTFibernet ACT Fibernet withdrew services from Gurgaon on May 18th Operators shouldn't be allowed to deactivate service in the midst of a lockdown leaving customers in lurch and exposing them to the risk of the pandemic as they scurry for a new connection

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • VennaSindhu
    Sindhu Venna (@VennaSindhu) reported

    @ACTFibernet such a pathetic experience with act connection shifting. I have been a customer since 7 years. I requested for a connection shifting 15 days back and nothing has been done. Customer care keeps giving same update that it will be done today. Reference:SR10279526234294

  • Saurav23121990
    Saurav Chakraborty (@Saurav23121990) reported

    @ACTFibernet @ACTFibernetHYD There has been no internet connectivity at my place from yesterday 5pm. I already logged a complaint and eta is 3pm today. It's not acceptable. It almost over 18 hours. No technician visit yet. Customer service telling to wait. SR10179758361064.

  • PradhanPri64928
    Priyam Pradhan (@PradhanPri64928) reported

    @ACTFibernet @ACTFibernet the tickets are closed without providing any resolution. Resolve this issue by today or else this is going to be escalated.

  • ghprithviraj
    Prithviraj (@ghprithviraj) reported

    Hey @ACTFibernet The wifi 6 router currently provided has a very inconvenient app in order to manage connected devices. Can you please change my router to something that has a better app? Like the tp-link Deco router with wifi 6 support?

  • AravindDevanat1
    Ar Dev (@AravindDevanat1) reported

    @ACTFibernet There is no resolution at sight. Why is this nit attended on priority ? I have paid you for a yearly subscription and there is no internet for 24 hrs in a metro. No one is reachable. Pathetic customer support

  • MathewsJoseph13
    Mathews Joseph (@MathewsJoseph13) reported

    @belavadi_7 @ACTFibernet I also had the same problem.

  • rvignesh9008
    Vignesh Kumar Ramachandran (@rvignesh9008) reported

    It has been 36+ hours since I raised a complaint about my connection. Still no resolution or clear communication from @ACTFibernet. ​Ticket No: SR10379743678164 Please fix this ASAP.

  • shashank24ten
    Shashank Shekhar (@shashank24ten) reported

    This level of service is unacceptable. Strongly urge residents in Aparna societies in Hyderabad Nallagandla area to consider alternatives like Pioneer. @ACTFibernet please fix this ASAP!

  • malli_6
    Mallikarjun (@malli_6) reported

    @ACTFibernet Need help in change of plan for my account. Please help.

  • Rudy14112222
    Rudy 𐤊 (@Rudy14112222) reported

    @Srikar84205612 @ACTFibernet I just called @ACTFibernet customer care and placed cancellation and refund request due to the same awful service