ACT Outage Report in Madipakkam, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madipakkam, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madipakkam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Madipakkam, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Total Blackout | |
| Chennai |
Wi-fi | |
| Chennai |
Total Blackout | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madipakkam, State of Tamil Nādu
Latest outage, problems and issue reports in Madipakkam and nearby locations:
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Ravi
(@Saravanan_Ravii) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud
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Karni
(@Sathak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet reminds me of cable TV exp. during 90s. Disconnects frequently. bad CUst. Support. It’s been 24 hrs - Opened ticket, complained here, called customer support and their local technician. But no answer except regular recorded message.
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Balaji RD
(@qwikyss) reported
from
Sholinganallur, State of Tamil Nādu
@kaapiccino @Truecaller @ACTFibernet There is only a provision to raise complaint on internet disconnection. My issue is about billing. But I couldn't reach out to their customer care. The nos. are not working. App has only faqs, no option to register complaint on billing.
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R A M™
(@ramtweetshere) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet used my power connection even after disconnecting my connection for almost 18 months. No proper response or feedback. Worst service and attitude.
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buttercakeluv
(@vishalmellark) reported
from
Chennai, State of Tamil Nādu
Problem has not yet been resolved! @ACTFibernet
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Sudharsan Hari
(@sudharsanhari) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet why is your customer service soo pathetic. Internet has down for 15 hours and still the call centre wants 24hour to attend to it. Also this is the 2 time in 2 weeks that this has happened.
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Ganeshvkarthik
(@ganeshvkarthik) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Internet is not working for last 2 days and registered a compliant in app and called up the helpline nos. No response instead false commitment Ticket no : SR10349072032232. Kindly resolve the issue by today as we are more depended on data for online classes and WFH
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Nrusimhan Seshadri
(@Nrusimhan1) reported
from
Chennai, State of Tamil Nādu
Is there any problem with @ACTFibernet in Chennai because of the #CycloneNivar or the problem is only for me?
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Antonio Anandam
(@antonioanandam) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet My internet is down since 9am. ACT Fibernet Ticket no:SR10349109924742. No resolution yet! What's happening?
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buttercakeluv
(@vishalmellark) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet My problem has not yet been resolved
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HaroonRasheed
(@M_HaroonRasheed) reported
from
Chennai, State of Tamil Nādu
@DineshK336699 They just take your money royally and **** on you itself.. @ACTFibernet Do you have any other template where you respond to tweets ? Do you really mean what ever you say on your twwet replie?
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Sudharsan Hari
(@sudharsanhari) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet need help adding GST no. To my account.
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Senthil Kumar D
(@sdsenthil) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet @ACTFibernet Dear ACT management, I m the loyal customer of ACT Chennai. Now a days ACT customer care service is pathetic. Team leads are closing the ticket without resolving it. My issue is pending more than two weeks now.
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
Anyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
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buttercakeluv
(@vishalmellark) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet why was i charged extra 110rs this month? Need to connect with customer care
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Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Worst ever coverage and poor customer service is what I've been experience for the past few months from you! My complaints regarding slow speed issues are getting closed without even resolving it and without my consent! Time close the connection!
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Sundar G
(@SunOfGan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet guys internet not working for 4 days now. Pls help
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Sivakumar
(@Siva3233) reported
from
Sembiyam, State of Tamil Nādu
@LMKMovieManiac @ACTFibernet No They are good service provider
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Ravi
(@Saravanan_Ravii) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet trying to change plan in the month of mid. But you said can't do that. And for 10 days we used only 100gb out of 1500gb. But you billed us half of the total bill. Very worst process and services.
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Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Show some professionalism when someone complaints you regarding some issue! You can't be extracting money from me and be ignorant! #WorstEverBroadbandNetwork
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Snekha Ms
(@MsSnekha) reported
@ACTFibernet this is beyond pathetic. You move slower than a sloth on a lazy day. It’s been 10+ days just to set up a router for an existing connection. SR10378046299407. I seriously regret choosing ACT — the service is an absolute joke.
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S.AB
(@SANANOO34002422) reported
I am writing to express my extreme dissatisfaction with the terrible internet connectivity provided by your service. @actfiber @ACTFibernet
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G L S S
(@beem__boy) reported
@ACTFibernet More than 9 days waiting 4 a new modem ,35+ calls to customer care & still nothing. Dis is d worst service I’ve ever seen. Your executive Arun is a straight-up fraud nonstop lies and zero accountability. If dis is how you treat customers, I’m ready to disconnect 2day
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SAURABH MAHESHWARI
(@smaheshwari1906) reported
@ACTFibernet Poor services both on sales and post sale services. I want to close the connection on immediate basis with full of my refund (pro-rata) as adviced by sales executive... Even I am unable to close connection using app.. AS i not getting OTP!!
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Saravanan
(@sarvan06) reported
@ACTFibernet Still the service is not activated
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Jan
(@janakitr) reported
@ACTFibernet I am trying to connect to 91212 12121 for ACT customer care. The recorded voice in tamil vs english is so much non-sync. Finally i was not able to talk to any representative. Still i was asked to rate the representative. I need to disconnect the service
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Vaibhav Tiwari
(@2ka4Tiwari) reported
@ACTFibernet Now I shall inform you that Internet is down again.
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True_Dravidian
(@DravidianTrue) reported
Paid for a Firestick from @ACTFibernet 3 weeks ago—still not delivered. Zero support from customer care, no response to emails. This is unacceptable! #CustomerServiceFail #BroadbandIssues
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Saravanan
(@sarvan06) reported
CAFno-103781984862 Very disappointed with @ACTFibernet service. I switched from Jio expecting better, but the experience has been poor. Installation was promised on 7 Dec, but still no activation even after multiple follow-ups. No clear response from the team.Please resolve ASAP
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Arun Shukla
(@arunshukla928) reported
@ACTFibernet Internet not working please look into this immediately Ticket no - SR11978254874024