ACT Outage Report in Madipakkam, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Madipakkam, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madipakkam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Madipakkam, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madipakkam, State of Tamil Nādu
Latest outage, problems and issue reports in Madipakkam and nearby locations:
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Shrii
(@Ramshriii) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet every month atleast once or twice internet is getting disconnected technician resolves the issue happens again next month. From October till now it has happened continously. No respite for this issue. 103016711170. I want the issue resolved at earliest.
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Dr Sunil Kalmath MD
(@DrLighthunter) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I'm facing frequent connectivity outages here at Chennai. Your customer care doesn't respond. No concrete solution. You have three hours to resolve this before I decide to switch to a different provider.
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nagarrajanraghunatha
(@mightydarknight) reported
from
Sholinganallur, State of Tamil Nādu
@DoT_India @reliancejio @JioFanClub @ACTFibernet thanks @reliancejio #JioFiber #JioGigafiber it's been three months and my complaint is not resolved. Made decision to quit @reliancejio moved back to @ACTFibernet unhappy customer experience would really bring you down bye
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have replied to you, internet down even 24 hours later.
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Puvi
(@Puvi6129) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet here is my account number : 103106735265,I paid for your STREAM TV 4K on 16th of August,Till now I didn’t receive the product.I called your so called customer care more than 10times and i got a response saying wait for another two days. Pathetic service
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Vinoth Rathore
(@vinothrathore) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my Internet not working for past 3 days. Complaint raised already. Acc no 103687954159. Please solve this immediately.
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
@dinakaran @ACTFibernet For me there's no internet service, now approaching 72 hours! I thought some new entrant has poached all ACT staff!
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Venky Deejay
(@venkydeejay) reported
from
Saidapet, State of Tamil Nādu
@harish2you @ACTFibernet @ACTFibernetHYD Rip @ACTFibernet I have been living with slow internet for months. Though they have tat for every issue reported, most of them were temp fix for me!
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Manikkavasagam
(@replymanik) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet cheaters.. never buy thiz!!!
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet This is very bad, I still don't have a resolution for the outage...I will wait a couple of days and move on to another service provider. The general feedback on your service is poor, wonder if you have given up due to competition from @JioCare #JioGigaFiber
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Harikrishna Gaura
(@Gaura2000) reported
from
Nāvalūr, State of Tamil Nādu
@ACTFibernet For being a Sincere Patron I am being cheated and trust broken by your Sales Team. Took my Connection in 2017 September and Sales told me take a One year connection at one shot we provide free modem router TP Link speed upto 200mps even though my connection 1/1
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Ramanathan V
(@_Ramanathan) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Not working again. Battery backup is not there.
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Karthikeyan
(@ratkutti) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Stream TV 4K booted up and I was setting up. It rebooted on its own saying an Android update is installing. Now it just displays the ACT logo and then falls into a reboot loop. Customer service is not picking up. No reset switch to be found.
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Manopari
(@manopari_9) reported
from
Pallāvaram, State of Tamil Nādu
@ACTFibernet Worst in network connection, just advertisement only not worth for that
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
Now marking 60 hours without @ACTFibernet service, and no word from them on what the problem is!
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@HathwayBrdband Lol, I am not your customer...I am sure you cannot fix my connectivity issues with my @ACTFibernet
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Srinivas Rao Gudla
(@srinivasgudla) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet A quick reply will really make customer happy. #Fail
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Venkateshwaran
(@being_venky) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet provides one of the worst services to their customers, it's been 12 hrs since I had raised my complaint for internet connection failure still i have not recieve any calls regarding that. This is one of the worst services ever had.
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Ashish Tiwari
(@12_ashish) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Double standards by team @ACTFibernet I am yet to receive an update from your team on the complaint raised by me
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vishnuvarthan
(@I_mvishnu) reported
from
Sholinganallur, State of Tamil Nādu
Unable to reach customer care @ACTFibernet . Utterly disappointed with this poor service...
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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satsriko
(@satsriko) reported
@ACTFibernet very poor customer relation centre. I called 5 times since morning, people keep on disconnecting my call. Billing discrepancy raised, no proper response should I wait for some one to resolve or move to another service provider.
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Vishnu ☕
(@neoelemento) reported
@ACTFibernet I don't need a callback, I need the issue to be fixed.
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Madhav Jaswanth
(@whatmadhav) reported
Here at tirupati, the service is too ridiculous and they have script of dialogues with which I can write an article about 'common dialogues of customer care executive' @ACTFibernet
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vinay singh
(@vinaytheonly1) reported
@ACTFibernet Hi @ACTFibernet , do you want to resolve this issue or not?
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Akshay Kumar
(@Aklko341) reported
@ACTFibernet @KRISHNA83138665 I took act fibernet connection on 6 April and paid 3152 for 3 months plan but after two months on 15 jun my internet services stooped and act demanding me to pay again before the due date plz help
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misrilals jewellers
(@MisrilalsJewell) reported
from
Hyderabad, Telangana
@ACTFibernet Sir the person who takes care of low speed is not working on the same
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Girish Chugh
(@ChughGirish) reported
@ACTFibernet worst service given by act team. Even after reaching nodal desk, no resolution given. Wrong commitment done in start of service and no responsibility taken by anyone.. Cheating the customers by sending invalid bills and not responding.
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Nagarjuna
(@iamnagarjun) reported
@niranjankumards @ACTFibernet Fair enough, stop copy and paste the same message. It’s been hours since reported issue and not actioned yet. How long one should wait for a call back? Doesn’t make any sense..
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pratiksha parmar
(@pratikshasinghp) reported
@ACTFibernet Dear Act, I have been using you for the last 2 months but you have never crossed even 20-30mbps till now. but the plan was 200mbps. May I know why it is so? I have already contacted customer care, but no proper result.
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Sam
(@samsushi_roll) reported
@ACTFibernet I needed my internet connection today. I paid last week. Customer care isn't ringing. I didn't get a call back from the first time I put my issue up here. I work from home. Nobody has come. I even lodged a complaint last week with customer care and no response at all