ACT outages and service status in Madipakkam, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Madipakkam, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 30, 7:23 PM GMT+5:30.
- Internet (55%)
- Wi-fi (36%)
- Total Blackout (9%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Madipakkam, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madipakkam, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 2: Problems at ACT
ACT is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Madipakkam, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Total Blackout | 2 days ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 6 days ago |
|
Chennai
|
Internet | 8 days ago |
|
Chennai
|
Wi-fi | 11 days ago |
|
Chennai
|
Internet | 13 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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ACT Issues Reports Near Madipakkam, Tamil Nadu
Latest outage, problems and issue reports in Madipakkam and nearby locations:
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kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu@ACTFibernet 2nd time this month my internet connection is down! PLEASE HELP
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Aadhav Kannadhasan (@aadhavkk) reported from Chennai, Tamil Nadu@ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails
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Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu@ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????
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Marimuthu.K (@Marimuthu2201) reported from Sholinganallur, Tamil Nadu@ACTFibernet : Dear Team , is act network down . I can’t reach customer care and the WhatsApp chat not working , my internet is not working please check asap
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kaapiccino (@kaapiccino) reported from Chennai, Tamil NaduDay 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down
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shrinath (@shrinath2790) reported from Nanmangalam, Tamil Nadu@ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT
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Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu@ACTFibernet Facing internet connectivity issue for nearly 30 min. Complaint registered and no action taken yet. How long we need to suffer for incompetence from your side.
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Aravind Thiyagarajan (@AravindThiyaga4) reported from Saidapet, Tamil Nadu@ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡
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Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426
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sundaram ramaswamy (@SundaramRama) reported from Chennai, Tamil Nadu@ACTFibernet is the worst service brand in my recent experience. They just don’t respond to a complaint of internet down! Aggressive to collect renewal cash and leave you to struggle with stupid Bot for service #ACTFibrenet_the_worst
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Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil NaduThe Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏
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Shaji Mathews (@ShajiMathews3) reported from Sholinganallur, Tamil Nadu@ACTFibernet My Act fibernet is down since yesterday. Was promised that it will be rectified by today evening. 8 families are affected due to this. Your ACT Fibernet Ticket no: SR10366651102864 has been registered. Will you please ACT. Thanks
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kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu@ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.
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Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu@ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?
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Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu@kaapiccino @Truecaller @ACTFibernet There is only a provision to raise complaint on internet disconnection. My issue is about billing. But I couldn't reach out to their customer care. The nos. are not working. App has only faqs, no option to register complaint on billing.
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Sudharsan Hari (@sudharsanhari) reported from Saidapet, Tamil Nadu@ACTFibernet need help adding GST no. To my account.
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Sudharsan Hari (@sudharsanhari) reported from Sembiyam, Tamil Nadu@ACTFibernet why is your customer service soo pathetic. Internet has down for 15 hours and still the call centre wants 24hour to attend to it. Also this is the 2 time in 2 weeks that this has happened.
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marketsfan (@vm285) reported from Chennai, Tamil Nadu@Airtel_Presence any reason why you should be charging me for the days your network is down? @reliancejio @ACTFibernet which of you guys can provide me with Wi-Fi connection immediately or asap
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Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Nimish S Salpekar (@nimmo17) reported@ACTFibernet Been following up via calls for my connection shift request for one week. First ETA via email was 26 Apr, second ETA via app was 28 Apr, today it's 1 May. Also, your team says my shifting address is not their problem to solve for connection shifting. @jagograhakjago
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Ethish Kumar keerthi (@EShkeerthi) reportedHi @ACTFibernet, This is another complaint regarding SR10679997420664. There has been no resolution even after 3 days. I’m fed up, your team hasn’t even responded, which feels like pure disrespect to the customer.
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Rajeev Sharma (@Rajeev_advaitha) reportedACT Fibernet or acting company? Router dead since yesterday. False updates, no technician arrives, no call pickup, customer care clueless. Late fee for customers is strict. Where is accountability for service delay? @ACTFibernet @TRAI
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sadakathullah khan (@hypnoindian) reported@ACTFibernet Account Number 103016866602. I am writing herel email as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background:I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk:I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions:I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.
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Hyster (@hystercy) reported@ACTFibernet what’s going on in South blr? My Internet connection has been down over 45 hours and now ETR has been delayed again for 4th time to tmmr 9pm Service has been pathetic so far My Service request no SR10280021544724
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Pheonix (@tae_crew_) reported@ACTFibernet Get my wifi configured ASAP I WILL NOT PAY FOR THE WHOLE MONTH WHEN MY WIFI IS NOT WORKING
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Shaiju R (@ShaijuR12) reported@ACTFibernet Day 2 issue still not fixed it's been more than 24hrs Ticket# SR10280007865474 Is that same excuse or any new excuse
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MayaRao (@MayaRao) reported@ACTFibernet This is not acceptable Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 02-May(DD/MM) 16:00 to 19:30. Team ACT It’s 3 days and only ACT subscribers are suffering outage. Please ACT on this ASAP.
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Raghu (@Raghhu_visu) reported@ACTFibernet it seems you customer care doesn’t care about new connection .im not able to connect anybody
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K Nikhil Chowdary (@nikhilc08530435) reported@ACTFibernet Worst service ever. The junction box issue is never fixed, and I’ve been getting only half internet for the past year. Customer support just apologizes without resolving anything. It’s been 48 hours and my issue is still pending. Feeling ashamed to be act user.