ACT Outage Report in Madipakkam, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madipakkam, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madipakkam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Madipakkam, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Total Blackout | |
| Chennai |
Internet | |
| Chennai |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madipakkam, State of Tamil Nādu
Latest outage, problems and issue reports in Madipakkam and nearby locations:
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CinuMarkets
(@sricinu) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet can you please check my service request where Netflix charges are levied while I have disconnected from Aug 15
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID
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Deepak Srinivasan
(@deepak_seenu) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Really ACT, a customer needs to wait for 10 days to get approval from your team to service engineer to replace the Battery of your Junction box?Even the service engineer Asking time for 2 days to replace it everytime when i raised the ticket ,but never replaced,cont.
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Santhanam
(@santhanam_offl) reported
from
Sholinganallur, State of Tamil Nādu
@iSattish @HathwayBrdband Customer service is poor @ACTFibernet is good👌👍
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Peter Cherian
(@PeterCherian) reported
from
Sholinganallur, State of Tamil Nādu
@gischethans @ACTFibernet That is poor service
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GK (Gireesh Krish Nair)
(@Nairizms) reported
from
Saidapet, State of Tamil Nādu
thoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
Without even providing solution @ACTFibernet team has closed my service request. I am following up with them to get a solution for poor connectivity. Till now no one is responding. Highly surprising!
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Suddenly WiFi is not working. I have registered a compliant in the portal. Morning some of your team worked in our premises, after that it has stopped working. Please look on it immediately.
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Hello, I am yet to receive any cal or updates regarding the issue. I am experiencing one of the worst customer care experience from a broadband network. 🙄
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Vinoth Rathore
(@vinothrathore) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet your service is pathetic. Its been 4 days my broadband is not working. No response from you. Complaint no SR10541619184872
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Bharat Agarwal
(@Bharatkandoi92) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.
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Santhanam
(@santhanam_offl) reported
from
Sholinganallur, State of Tamil Nādu
@pk_views @HathwayBrdband @ACTFibernet best in customer service🔥🔥
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PRABU MS
(@fourtwoone) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have made multiple escalations or complaints via all contacts. Still no response, are you ppl even bothered about the customers ? Payment received correctly and it’s been 7 days no proper response for the new setup. Worst ever customer service experience.
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Viji Iyer
(@viji_1985) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet poo service. When I raise complaint that network is slow they execute who called me is telling me it will be like that when we stay away from router. Is the expectation that we sit in the router and use all the time?
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I paid full amount for the new connection on 21/08/2020. From then I spoke with 3 different engineers and 1 sales person who coordinated for the payment, No proper response from any of them. 7338745620 sales person ph num. worst customer service.
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Deepak Srinivasan
(@deepak_seenu) reported
from
Chennai, State of Tamil Nādu
This is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!
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veda
(@veda95037296) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my act is not working and your complaint number is also not working
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saytu
(@paradarami) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet always prefer ACT 🌹 some people stuck to ONE+ mobile bcs genuine user from genuine service, same way i like ACT 🌹
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Bharat Agarwal
(@Bharatkandoi92) reported
from
Chennai, State of Tamil Nādu
@JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sreenu
(@sreenu828) reported
@ACTFibernet No one reachd out to me till now. Its worst service ever.
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Prashaanth Ramesh
(@prashaanth1993) reported
@ACTFibernet I think my feedback is not about the ticket I raised but the customer service. Please go thru this tweet thread to understand what went right and not. Not informing the customer is what something I am talking about .
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neon
(@buzz267buzz) reported
@ACTFibernet @dhammonia Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself! It's been one month still dealing with the issue account 114600358575 See my tweets history
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MABUSUBHANI SHEIK
(@iaMSubhani_SK) reported
@ACTFibernet Trust is broken several times and how can I face the future issues while this issue is repeating for every two weeks?????
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crazy dk
(@danielkrishna) reported
@ACTFibernet Sir / Madam , it took close to 24 hours to resolve a issue which of five mins. Your app dose not do any thing and it just a dam thing created from the stupid system you have.
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neon
(@buzz267buzz) reported
@ACTFibernet @majumderAbhisek Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself! It's been one month still dealing with the issue account 114600358575 See my tweets history
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neon
(@buzz267buzz) reported
@ACTFibernet @rahul_defi Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself! It's been one month still dealing with the issue account 114600358575 See my tweets history!
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neon
(@buzz267buzz) reported
@ACTFibernet @kuntal_mahitra Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself! It's been one month still dealing with the issue account 114600358575 See my tweets history
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neon
(@buzz267buzz) reported
@ACTFibernet @deepakchouan Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself! It's been one month still dealing with the issue account 114600358575 See my tweets history
-
neon
(@buzz267buzz) reported
@ACTFibernet @kuntal_mahitra Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself! It's been one month still dealing with the issue account 114600358575 See my tweets history