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ACT

ACT Outage Report in Madipakkam, Kancheepuram, Tamil Nadu

Why is my ACT service not working?

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Full Outage Map

Problems in the last 24 hours in Madipakkam, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madipakkam, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 65% Internet (65%)
  • 26% Wi-fi (26%)
  • 7% Total Blackout (7%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Madipakkam, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 2 days ago
Chennai Internet 10 days ago
Chennai Internet 10 days ago
Chennai Wi-fi 15 days ago
Chennai Wi-fi 17 days ago
Chennai Wi-fi 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Madipakkam, Tamil Nadu

Latest outage, problems and issue reports in Madipakkam and nearby locations:

  • BharatB54887368
    Movie,Game,Travel, Foodie 🤤😋😍💥 (@BharatB54887368) reported from Chennai, Tamil Nadu

    @Sathya_Grssn In Airtel Also Same Problem So Just I Moved To @ACTFibernet Speed is 10mbs/S in Mobile And in systems 60mbs/s

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service

  • cosmos_prasanna
    Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu

    @ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet

  • RahulKannan_K
    Rahul Kannan K (@RahulKannan_K) reported from Chennai, Tamil Nadu

    Many thanks to @ACTFibernet for providing free WiFi facility to all schools in Chennai Corporation Although the service is provided for free,so far the quality has not diminished in the slightest Even if the connection is repaired, it will be repaired immediately🙏 @ActfiberC

  • AravindThiyaga4
    Aravind Thiyagarajan (@AravindThiyaga4) reported from Saidapet, Tamil Nadu

    @ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet When mistake are from ur side u guys do not tend to respond. Is this what you charge us monthly for ur service. very pathetic I'm completely done with ur service

  • karthik1406
    Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu

    @ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????

  • arunananth
    Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet I can understand the rainy situation but you need to try to give the uninterrupted service. From evening I am facing buffering issue. Please look on it.

  • rahul_s_vasan
    Rahul Srinivasan (@rahul_s_vasan) reported from Saidapet, Tamil Nadu

    @ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful

  • GopiStm
    gopi krishna (@GopiStm) reported from Chennai, Tamil Nadu

    @ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet It's been more than 1 hour and there has been no response from ACT.Despite living in Chennai we are facing this issue. Done with ur pathetic service from nxt month

  • cosmos_prasanna
    Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu

    @ACTFibernet WFH got hit by this. Pls fix asap.

  • harihara010
    Hari Kumar (@harihara010) reported from Sholinganallur, Tamil Nadu

    internet is not working, @ACTFibernet

  • swatirockz
    Kalyani Kanti (@swatirockz) reported from Saidapet, Tamil Nadu

    @techieadi @ACTFibernet Bro...their customer service is very poor bro.....you already know about it ...

  • karthik1406
    Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu

    @ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.

  • pvnatarajan
    P V Natarajan (@pvnatarajan) reported from Chennai, Tamil Nadu

    @ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Facing internet connectivity issue for nearly 30 min. Complaint registered and no action taken yet. How long we need to suffer for incompetence from your side.

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet very worst network. Poor speed. Opted for 200mbps barely getting 100.. customer service is like hell..

  • Triplicaneprabu
    Triplicane Prabhu (@Triplicaneprabu) reported from Chennai, Tamil Nadu

    Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet worst customer service

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • aliik99
    Khan (@aliik99) reported

    @ACTFibernet This is 3 time I'm facing the issue.. and your team takes a lot of time to resolve the issue! It's a big problem for WFH employee

  • sukuanand
    Anand (@sukuanand) reported

    @ACTFibernet @ACTBroadbandIn another improper details provided @ACTFibernet promised to transfer amount to bank account after router return, router is returned but now they amount cannot be refunded to bank account - misleading the customer again and again

  • sukuanand
    Anand (@sukuanand) reported

    @ACTFibernet @ACTBroadbandIn is try is the proper way to handle, and fantastically customer service team say after taking connection a customer must go to the app to read policies, they will not explain policy while taking connection - response if the millennium

  • idharmahere
    James Raj (@idharmahere) reported

    @ACTFibernet Issue is still not fixed.. @ACTFibernet

  • sukuanand
    Anand (@sukuanand) reported

    @ACTFibernet SR10276062851177 i demand refund to bank account, what a customer will do the Balance in @ACTFibernet account after cancellation, it is cancelled because you didn’t deliver what is promised

  • aliik99
    Khan (@aliik99) reported

    @ACTFibernet @ACTFibernetHYD I am not able to log in to Act application. I'm using act fibre net for the past 2.5 years. Suddenly, im not able to log in via phone number, and my Internet is not working. Account number : 101669324207

  • ajaymalikTM
    Ajay Malik (@ajaymalikTM) reported

    @ACTFibernet Internet Still not working ……. #Falseassurances

  • sukuanand
    Anand (@sukuanand) reported

    @ACTFibernet when cancelling the connection any Bala ace amount should be transferred to bank not to @ACTFibernet wallet, we are paying from bank not from @ACTFibernet wallet, if your policy doesn’t allow that should informed to customer when taking the connection

  • idharmahere
    James Raj (@idharmahere) reported

    @ACTFibernet This is not acceptable @ACTFibernet 24 plus hours to resolve?? Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 01-Jul(DD/MM) 19:30 to 21:00. Team ACT

  • sukuanand
    Anand (@sukuanand) reported

    @ACTFibernet no companies has policies like this to eat customer hard earned money, policy should be either it can be transferred to original payment mode or wallet it cannot be onesided