ACT Outage Report in Madipakkam, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madipakkam, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madipakkam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Madipakkam, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madipakkam, State of Tamil Nādu
Latest outage, problems and issue reports in Madipakkam and nearby locations:
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vikash b
(@vikashvas2002) reported
from
Villivākkam, State of Tamil Nādu
New customer for @ACTFibernet unprofessional my new router request not been solved 22nd I paid amount made a ticket customer care representative said maximum 7 days it not installed yet no response from sales team, technical team, nodal office.Worst experience we're should I ask
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Ramanathan V
(@_Ramanathan) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Not working again. Battery backup is not there.
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Ashish Tiwari
(@12_ashish) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Hi Team. Very unhappy with your service. Been over 4 months chasing your team for the refund of my deposit given for WiFi router which your team already has taken but never sent my money to my bank. I am clueless as to whom to reachout to!
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Annamalai Valliappan
(@Tweetannuval) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet The Worst customer care. If they can't answer properly, they disconnected our call. Happened three times today. Time to move on!
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Srinivas Rao Gudla
(@srinivasgudla) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet A quick reply will really make customer happy. #Fail
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Bala C
(@Balac43212) reported
from
Sholinganallur, State of Tamil Nādu
I used @ACTFibernet and @Airtel_Presence and even @BSNLCorporate but @HathwayBrdband has one of "the" worst response time compared to all others ..@reliancegroup @reliancejio will correct these concerns
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Ashish Tiwari
(@12_ashish) reported
from
Sholinganallur, State of Tamil Nādu
Hi! No response here as well. Poor support @ACTFibernet
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nagarrajanraghunatha
(@mightydarknight) reported
from
Sholinganallur, State of Tamil Nādu
@DoT_India @reliancejio @JioFanClub @ACTFibernet thanks @reliancejio #JioFiber #JioGigafiber it's been three months and my complaint is not resolved. Made decision to quit @reliancejio moved back to @ACTFibernet unhappy customer experience would really bring you down bye
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Manikkavasagam
(@replymanik) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet cheaters.. never buy thiz!!!
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
Now marking 60 hours without @ACTFibernet service, and no word from them on what the problem is!
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Vinoth Rathore
(@vinothrathore) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my Internet not working for past 3 days. Complaint raised already. Acc no 103687954159. Please solve this immediately.
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Puvi
(@Puvi6129) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet here is my account number : 103106735265,I paid for your STREAM TV 4K on 16th of August,Till now I didn’t receive the product.I called your so called customer care more than 10times and i got a response saying wait for another two days. Pathetic service
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have replied to you, internet down even 24 hours later.
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
@dinakaran @ACTFibernet For me there's no internet service, now approaching 72 hours! I thought some new entrant has poached all ACT staff!
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@HathwayBrdband Lol, I am not your customer...I am sure you cannot fix my connectivity issues with my @ACTFibernet
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Ashish Tiwari
(@12_ashish) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Double standards by team @ACTFibernet I am yet to receive an update from your team on the complaint raised by me
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Dr Sunil Kalmath MD
(@DrLighthunter) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I'm facing frequent connectivity outages here at Chennai. Your customer care doesn't respond. No concrete solution. You have three hours to resolve this before I decide to switch to a different provider.
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Bala C
(@Balac43212) reported
from
Sholinganallur, State of Tamil Nādu
@sjc_7391 @HathwayBrdband Yes pls don't go for them .. choose @ACTFibernet or @Airtel_Presence .. service is extremely bad in @HathwayBrdband
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Venkateshwaran
(@being_venky) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet provides one of the worst services to their customers, it's been 12 hrs since I had raised my complaint for internet connection failure still i have not recieve any calls regarding that. This is one of the worst services ever had.
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet This is very bad, I still don't have a resolution for the outage...I will wait a couple of days and move on to another service provider. The general feedback on your service is poor, wonder if you have given up due to competition from @JioCare #JioGigaFiber
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian Foregard
(@AForegard) reported
@ACTFibernet internet is down from yesterday morning.. and ETA is 2 days to resolve. Almost every week or once in 2 weeks need to raise a complaint for internet issues. This is becoming regular now and impacting my work. Why is there no fail safe mechanism for the connectivity
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ANDREW
(@AndrewGeddam) reported
@sasi_kanth007 @ACTFibernet ACT should work on their customer support/services, I have experienced such delays more than a couple of times whenever there was an issue with internet connection(cable disconnect…) and relocation of existing connection.
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Ajesh
(@ajesh_ashok) reported
@ACTFibernet I have no idea why your customer service has become this bad. One plan change and bill clarification they can’t give properly. Never have I came across such mediocrity.
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surya ramani
(@suryajr) reported
@chennaiactfiber @ACTFibernet It's been 2 days since I raised 2 tickets including phone call to service center for checking the office internet fibernet connection. Not resolved till now nor did we get a call about the same. Service is in shambles due to this delay.
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Avinash Kumar
(@Avinash1491) reported
@ACTFibernet What actions have been taken to resolve this issue. SR 10366485099658 It's been more than 20days.totally 6people Connection is running in our electricity bill why there is no waiver is given in bill...its been more than 6months don't run your company in others money.
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Goutham
(@GouthamU14) reported
@ACTFibernet This is going on for a long time - either fix it or refund my money!
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Mr H
(@Hang7Man) reported
@ACTFibernet @DoT_India Your service provider can't even take a single call why you people always fooling customers when payment always call for pay on time but for problems you cant even take a single call i will write a complain against this poor service in CHENNAI
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Kuldeep Saxena
(@KudeepsSaxena) reported
@ACTFibernet I have shared u my contact no but didt received any response or call from your end . Again u will replay back that your concern has been forwarded and it will resolve soon . Kindly reply anything els. Just ans me can u cancel my connection and refund my balance amount to my bank
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Mr H
(@Hang7Man) reported
@ACTFibernet @DoT_India hay ACT please take your connection at your home. In a month 15 days your connections having problems and you cant even give proper services and change whole month. Batter i will take AIRTEL or JIO connection. Very same-less company looting only
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Naresh Dasari
(@NareshD95532828) reported
@ACTFibernet What is ******** is going on with you people. There is no proper response from u guys and dropping the calls without listening whatever we talk. Its been nearly 20 days, still not yet received refund amount. Nobody will give the contact numbers for escalation.