ACT Outage Report in Madipakkam, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madipakkam, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madipakkam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (18%)
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Total Blackout (15%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map Near Madipakkam, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Total Blackout | |
| Chennai |
Internet | |
| Chennai |
Total Blackout | |
| Chennai |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Madipakkam, State of Tamil Nādu
Latest outage, problems and issue reports in Madipakkam and nearby locations:
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Naren K C
(@Naren_K_C) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet No Proper communication between your Customer Care & Technical Team. No Internet - Register a complaint on the App The Technical Person comes & says it's just a server issue & it'll get resolved in 30 minutes since 5pm on Oct 20 & nothing is fixed.
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Aditya Narayan ❁
(@CRAdityaNarayan) reported
from
Chennai, State of Tamil Nādu
@ursprattlingly @narayananh @ACTFibernet Typical behaviour of these South Indian service personnel. Don't want to be proven wrong. Huge egos. Even Airtel people are like that.
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Hello, I am yet to receive any cal or updates regarding the issue. I am experiencing one of the worst customer care experience from a broadband network. 🙄
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Naren K C
(@Naren_K_C) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Technical Person doesn't even bother to do any kind of checks or troubleshooting Nandha Kumar +917358798626 Madhesh +919384663132 This is not the first time in this month The above people are not evening responding back to customer even after fixing the issue
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CinuMarkets
(@sricinu) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet can you please check my service request where Netflix charges are levied while I have disconnected from Aug 15
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Naren K C
(@Naren_K_C) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Oct 7 same issue - kept restarting my router & after 4 hours only when I called the technical person, he said that the Junction Box power was turned off by the other user. Am I paying for the Internet only to use on alternative days ?
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Aditya Narayan ❁
(@CRAdityaNarayan) reported
from
Chennai, State of Tamil Nādu
@narayananh @ACTFibernet Yeah that's why I dumped them. That's because the server box battery is weak. Good luck asking them to change that! I left after one such problem where the neighbour didn't want the box in their house & internet got cut for 17 days straight! Airtel or Jio is better off!
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I paid full amount for the new connection on 21/08/2020. From then I spoke with 3 different engineers and 1 sales person who coordinated for the payment, No proper response from any of them. 7338745620 sales person ph num. worst customer service.
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piyush
(@piyush32756354) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet what the hell is your customer care service man. Been awaiting for long time but unable to connect ..without our concern how can you take make auto payment ? Hell on your service . Better call us back or face a legal heat ? This is 2nd time happe
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Sriganesh Raman
(@sriganeshr) reported
from
Chennai, State of Tamil Nādu
@varunkrish Is @Airtel_Presence good? I've @ACTFibernet. Speed is good but every five minutes the connection disconnects for free seconds or minutes and then comes back. While Netflix and all ok, the problem comes when doing video conferencing
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Bharat Agarwal
(@Bharatkandoi92) reported
from
Chennai, State of Tamil Nādu
@JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP
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Aditya Narayan ❁
(@CRAdityaNarayan) reported
from
Chennai, State of Tamil Nādu
@narayananh @ursprattlingly @ACTFibernet They are a different breed altogether. Internet is good. Service is third rate and dishonest. Call for more details.
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID
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Santhanam
(@santhanam_offl) reported
from
Sholinganallur, State of Tamil Nādu
@pk_views @HathwayBrdband @ACTFibernet best in customer service🔥🔥
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Bharat Agarwal
(@Bharatkandoi92) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.
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Abishek Venkatesh
(@abishek_1997) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I don't think I'm going to recommend your service to anyone in my circle. There isn't proper response from your area managers. So I'll wait for couple of days, if there isn't any improvement, I'll have to shift to any other service provider. 4/n
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Sainath S.R
(@sainathsr95) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet pathetic Support, always get,' your call position in queue is more than 30 ' 😡
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HaroonRasheed
(@M_HaroonRasheed) reported
from
Chennai, State of Tamil Nādu
@DineshK336699 @ACTFibernet Worst experience with ACT man.. 😌😌 #ACTFibernet #looting thaan 🤔
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have made multiple escalations or complaints via all contacts. Still no response, are you ppl even bothered about the customers ? Payment received correctly and it’s been 7 days no proper response for the new setup. Worst ever customer service experience.
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Aadhav Kannadhasan
(@aadhavkk) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet One of the worst servers with heavy pricing ! Been registering complaints for a the last 1 month about the connectivity issues and no internet problems.. it has not been resolved ! Paid for 6 months and i’am stuck now ! #ActFiberNet be like 🤯
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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N Vidya Sagar
(@Nethivs) reported
@ACTFibernet My query is not resolved for last 6days and closing my ticket everyday without resolution and i am reopening the same everyday....Never expected this kind of situation
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Parveen Kumar
(@MunjalParveen) reported
@ACTFibernet My Act Fibernet not working 5th time in just one month.. I am highly disappointed. I feel my excitel connection was better. My ticket is SR11067237692914
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rajkumar
(@raj0834) reported
@ACTFibernet d sdisheartening 2 see after 2 - 3 years using ACT network nw u guys r asking fr money 2 chnge d router, while u guys able 2 provide for me @ d instalation wid sme amunt wid low quality product, now you guys again asking me to pay money 2 buy new router 103393835154
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Ashok.Moguram
(@ashokmoguram) reported
@ACTFibernet Hi Act Team, im facing internet outage from last 32 hours still its not resolved and no response here is ticket SR10167234586324. Due to ir technician responsibility i lost 1 working day, again got an update issue will resolve between 19:30 to 21:00 on 8th Mar..
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Tharun
(@Tharun48420191) reported
@ACTFibernet @zomato @letsblinkit Worst experience with act fiber. I'm planning to move to airtel. I don't recommend anyone to take act fiber net. They are troubling me so much
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Prashant | ಪ್ರಶಾಂತ
(@prashantgy9) reported
@ACTFibernet I am disconnecting my service as you guys are constantly harassing by calling 3/4 times a day. Are you guys sane? Why harass a customer for your services? Search new people. 😡😡😡
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leah andreakis
(@LAndreakis) reported
@ACTFibernet if you don’t honor your own quarterly, half yearly or yearly plans, how can we trust that you won’t cancel plans midway and levy unanticipated charges on us!! Cannot trust your company anymore
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Darryl
(@Darryl31707749) reported
@ACTFibernet This response am getting for the 3rd time, But no one actioned yet. Evry month am asking for the same, When request was made in the month of November. Why there is no Auto generation for the same? This is really Annoying when such service given. @consumerForumCF @jagograhakjago
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Ashok.Moguram
(@ashokmoguram) reported
@ACTFibernet can you resolve this as earliest as possible ? Or u want me to lose another working day... This is the highest outage duration for me... Or let me know to quit from ur services ?
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Anant Sharma
(@MrAnantSharma) reported
@ACTFibernet why you selling 50 mbps plan make it 35 mbps rather than cheating thousand of customer. If you can't provide required hardware and asking for money in case of router upgrade to match 50 mbps speed