ACT Outage Report in Madipakkam, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madipakkam, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madipakkam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (23%)
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Total Blackout (6%)
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TV (1%)
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E-mail (1%)
Live Outage Map Near Madipakkam, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Madipakkam, State of Tamil Nādu
Latest outage, problems and issue reports in Madipakkam and nearby locations:
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.
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Tehillah Jacob (Tehi)
(@tehijacob) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet It's day 3, and there's no response from customer care and the issue is still the same - affecting my WFH. 😧
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Aadhav Kannadhasan
(@aadhavkk) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails
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Tehillah Jacob (Tehi)
(@tehijacob) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Dear team, how long will it take to fix the Internet connection? #Chennai #ACTfibernet
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R U Srinivas
(@rusrinivas) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.
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Tehillah Jacob (Tehi)
(@tehijacob) reported
from
Sholinganallur, State of Tamil Nādu
The Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.
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Ashok Rajkumar
(@ashokraja987) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Your Team had called me and informed that time extension was provided till month end. But suddenly now service disconnected. Kindly reconnect the line and confirm.
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Pragya Malaviya
(@virtuepragya) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
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Ashok Rajkumar
(@ashokraja987) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet A/c No: 103016439756. We are using ACT Fibre for the past 5 to 6 years. Due to some personal issues we are not able to make the payment on due date this month. We are promptly paid every month on 1st or 2nd. We request your customer care to extend the time extension
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P V Natarajan
(@pvnatarajan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.
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Triplicane Prabhu
(@Triplicaneprabu) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)
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Jeno
(@Jeno_krish) reported
from
Saidapet, State of Tamil Nādu
Internet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet
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Felix John - Bicycle Mayor of Chennai
(@fmrock) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!
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Kamal Rizani
(@kamalrizani) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution
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Rajasekar
(@sekartweets) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet hi Internet is not working here can you pl check
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Manikandan
(@manik_1991) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Deeply disappointed with the service. I have mentioned i have urgent works, still there is no escalation of the complaint. I have been using ACT from 2015 and this is not gud at all. Just some days back I paid for a 6 months renewal bill.
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!
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Cinema Karthikeyan
(@karthikrubilux) reported
from
Sembiyam, State of Tamil Nādu
@DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Santhosh Kumar
(@Santh0sh7) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD From yesterday night no internet and no resolution from you for the whole day. Ticket had been raised early morning from many customers from my area but itnis not rectified. What do you answer for LOP today. #WFH
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Sandip Acharyya
(@onty4u) reported
Pathetic service from @ACTFibernet. No resolution of issues, no follow-ups, and lack of commitment even after multiple complaints. And they charge 1300, claiming the speed to be 150mbps when in reality, it's not even crossing double-digits. @jagograhakjago, @anshula_basu
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VIJAY MANTRI
(@mantrivijay84) reported
@ACTFibernet I'm not getting the network despite making advance payments for an amount of ,5027 very bad customer service
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Whistle_Blower
(@Aakib011) reported
@ACTFibernet I dont have internet since morning, your folks came in the evening. Left without a word, no update, the issue still there. What am i supposed to do here? SR10257856152052.
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Shabrish
(@ShabrishMenon1) reported
@ACTFibernet The customer service is appalling. I wanted a name change they told I have to pay when I questioned refund for service not working and asked for a manager the call was disconnected. Later when the manager called and I spoke they raised a request for cancellation.
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VIJAY MANTRI
(@mantrivijay84) reported
@ACTFibernet You guys fraud and cheat took advance payments and no customer service, support very pathetic and third class guys do not avail act internet they're cheaters
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pragyat kulshreshtha
(@impragyat) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet I think you guys didn't understand the seriousness of Work from home. It's already been affected for 2 days and still no resolution for no Internet connectivity, Pathetic service. @jagograhakjago
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༺*J꙰O꙰K꙰E꙰R꙰*༻
(@kishorekichu007) reported
@ACTFibernet Every month same issue...
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Hari Krishna Bingi
(@vashish410) reported
Hello @ACTFibernet I already disconnected the internet service. 15days ago but still I'm getting the payment notification via sms.
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siddharth
(@siddumaharaja) reported
@HathwayBrdband worst customer service ever, down with internet for close to 3 days in #WFH #COVID scenario, please sell off your remaining shares to @fiber_jio for them to do a better jobb @ACTFibernet #worstispever doesn't even acknowledge customers