ACT Outage Report in Madipakkam, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madipakkam, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madipakkam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Madipakkam, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Total Blackout | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madipakkam, State of Tamil Nādu
Latest outage, problems and issue reports in Madipakkam and nearby locations:
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saytu
(@paradarami) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet always prefer ACT 🌹 some people stuck to ONE+ mobile bcs genuine user from genuine service, same way i like ACT 🌹
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GK (Gireesh Krish Nair)
(@Nairizms) reported
from
Saidapet, State of Tamil Nādu
thoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet It is not resolved. Once after the lockdown please send the executive to find out the issue. Please keep this ticket in open status.
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PRABU MS
(@fourtwoone) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
Without even providing solution @ACTFibernet team has closed my service request. I am following up with them to get a solution for poor connectivity. Till now no one is responding. Highly surprising!
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Suddenly WiFi is not working. I have registered a compliant in the portal. Morning some of your team worked in our premises, after that it has stopped working. Please look on it immediately.
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet SR10338180575757 : issue not resolved, same disconnection repeatedly happening everyday randomly. As of I observed while using zoom, jio cinema, WhatsApp, YouTube, zee5, Amazon Prime, Cisco webex.
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Santhanam
(@santhanam_offl) reported
from
Sholinganallur, State of Tamil Nādu
@iSattish @HathwayBrdband Customer service is poor @ACTFibernet is good👌👍
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Sammienatorr
(@sammienatorr) reported
from
Sembiyam, State of Tamil Nādu
.@ACTFibernet I have been trying to register for a relocation request from a week. your customer service is horrible!!
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Ⓥⓘⓖⓝⓔⓢⓗ Ⓥⓘⓢⓦⓐⓝⓐⓣⓗⓐⓝ
(@visvickey) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Your people has reached out and resolved my request. Thanak for the support
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet WiFi connectivity is very bad. Need to resolve this issue at the earliest. Please do the needful.
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Vinoth Rathore
(@vinothrathore) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet your service is pathetic. Its been 4 days my broadband is not working. No response from you. Complaint no SR10541619184872
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Rangarajan
(@rangarajan1904) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I called the nodal officer and the problem was resolved, thank you :) ‘My bad, missed to update the status here! Apologies!
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Peter Cherian
(@PeterCherian) reported
from
Sholinganallur, State of Tamil Nādu
@gischethans @ACTFibernet That is poor service
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Deepak Srinivasan
(@deepak_seenu) reported
from
Chennai, State of Tamil Nādu
This is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!
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Viji Iyer
(@viji_1985) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet poo service. When I raise complaint that network is slow they execute who called me is telling me it will be like that when we stay away from router. Is the expectation that we sit in the router and use all the time?
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Revanth Raj
(@Revanth_raj) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I got the call and the problem is solved
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Sriganesh Raman
(@sriganeshr) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet hi my connection disconnects every couple of minutes for couple of seconds. I tried reaching call centre. Also, I want to set up a network repeater. Please help.
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Pramod Kumar Prusty
(@Pramodkumprusty) reported
from
Tirurāgeswaram, State of Tamil Nādu
@ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.
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vikash b
(@vikashvas2002) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet not working raised complaint thru customer care executive yet know no response from technical team. Dear network providers solve any complaints immediately most #wfh #IndianEconomy #Lockdown2
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Raju Siripuram
(@raajj4u) reported
@ACTFibernet What resolution has been provided? I don’t see anything on the mobile app. Can you arrange a callback from your team?
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omer
(@OmerFar69904709) reported
@ACTFibernet I don’t give u importance anymore as ur service is just waste
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Jitan Kumar Pattanaik
(@JitanPattanaik) reported
@ACTFibernet Jokers,every day u buggers will raise a service request n close in the night n again in morning, there will be no internet n you shameless people will raise a service request 💪taking a credit for that n so on
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Atanu Chakraborty
(@atts21) reported
@ACTFibernet what is the ETA for service tickets? My internet is down since yesterday night and till now there is no resolution to it. Can you please share an update?
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Sahil Khan
(@SahilKh13767398) reported
@ACTFibernet my SR10156819254658 solve my problem or disconect & refund my amount.very bad experince your costumer care persons using bad languages not giving me a correct answer.
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Mohd firdous
(@Mohdfirdous1) reported
@ACTFibernet My issue is not yet fixed. I dont understand why cant a technician can call me and check.
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Vishnu Sagar K
(@vishnu9886) reported
@ACTFibernet Yesterday I got a call from @ACTFibernet and said that technician will visit but till now none of them had visited....... Today from 2 20 connection is not working .....
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Suresh
(@sureshk_u) reported
@ACTFibernet This is the service I mentioned, sent information requested 2 hrs back but connection not restored. I didn’t see any sense of responsibility and costumer care
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Rashmi Ratnakaran
(@pad_locked) reported
Had the #worstexperience with @ACTFibernet . On requesting for cancellation your #CustomerService provider tells me that I have to return the router or pay Rs. 200 to keep it. During Lockdown. Why do you bully your customer into keeping your subscription?!
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Madhuresh
(@Madhuresh_U) reported
@ACTFibernet SR10256660554704 is the ticket number raised on 15th till now it's not sorted out whenever I call the customer care they say the issue will be sorted in 24 hours, no use till now.